Credit Acceptance Corp Reviews

I went through a bankruptcy, needed a car for work and was financed through Credit Acceptance. I was told my note would be 400.00 per month. When I got my payment book, it was 453.00. I think I was charged an interest rate over 23%. The car was 13,000. When I done paying for the car, I will end up paying almost 22,000 for a 2008 used car. They say they are helping you build your credit but they are ripping people off and as soon as you are late, they want to repo your car. Is there a cap on the amount of interest a company charge its customers? They have allowed me to make arrangements on my payments. I fell behind because I was off work for a while, that's the least they could do. I feel like they are taking advantage of their customers making them pay for cars twice. So far I have paid them (approx.) 16,300 and still owe over 5,000. I'm paying almost 9,000 in interest, wow!!!

I had to fix my brakes after putting 600.00 down on the vehicle and approved by Credit Accept. It took 1700 to fix my brakes and put tires on it. I had asked the company that sold me the vehicle to fix the brakes and they actually kept my vehicle for days stating they are fixing it. I got it back just like I left it and I was told that’s the way that particular vehicle is... those brakes are normal for that vehicle, although the brakes went all the way to the floor.

Due to bad credit, my husband and I had to use Credit Acceptance Corp when purchasing a used Impala. As we expected, it was high interest - 17% - but I guess that's the price you pay for bad credit. After paying on time for a year, we tried to refinance with our dealership, but had no luck as our credit hadn't improved enough and we owed more than the car was worth (because of the high interest). We kept the car, paid on time every month and saved up until we had enough to pay it off 6 months early.

If your credit is not acceptable and before you complete a deal at a car dealership for a used car make sure it is not with CAC. Their customer service is poor, the people who work for them are rude. They act like it is their money and you are trying to beat them out of something. Do not do business with this company. If a class action lawsuit is filed, I would like to participate in it. Dissatisfied in Houston. PS. If my bank refinances this loan, I'm gone. Wish me luck.

I have paid every payment except nor and kept charging interest up to $ 300.00 extra, didn't report none of my down payments or nothing. Shot my credit down that I have been trying to rebuild. The dealer went bankrupt and told us nothing of where they were going or how to take care of anything till 45 days later .

My husband and I are always on time with our payments except for one time and we had just saved enough money to pay it tomorrow but apparently that wasn't good enough for them. We offered to pay half today and the rest tomorrow but they wouldn't agree to that. They said they already sent out a notice to a repo company and it was too late. It's one month!! One stinking month and we are always on time!! What is wrong with these people?!?! I have a job that requires me to travel and I have two children (one has an unstable condition) and I can't have my vehicle taken. I am the only person in my household that earns a living. I am tired of companies like this screwing people over! We are going to find a lawyer and put this company out of business because I know for a fact we aren't the only ones who have had this problem.

DO NOT EVER GET A LOAN THROUGH THIS PLACE!!! I cannot even call it a real company. These people DESERVE to be put out of business. I will be MORE THAN HAPPY to be involved in a Class Action Lawsuit. Who the hell comes to your door, knocks on it after you are NOT EVEN 30 DAYS LATE on a Loan that is NOT EVEN IN YOUR NAME?????! You people SUCK. I can't wait to See YOU in COURT!!!!!

These people are pricks! They will worry the hell out of you and call you 100 times a day. You can pay them partial payment a day before and they still blow your phone up. They always convince you to do autopay so they could scam you out of more money. Don't ever finance through these clowns.

I HATE this ** Company... I got my Car in May of this year. They were to send me out a payment book. Myself and my husband keep calling them to see when our car note was due and they keep telling us we will know when they send out the book. Well 3 months have passed and still no payment book. Now we're still calling. So one morning getting ready to leave for work and Powwww, there is No Damn Car....They have come and got it.

I have had a great experience with CAC. I think most of the problem stems from the fact that most of the complaints are from bottom feeders who refuse to pay bills on time. The reason you needed CAC was because YOU OBVIOUSLY CAN'T PAY YOUR BILLS ON TIME OR AT ALL. You go into this deal with the knowledge the interest rate is high, you are a high risk buyer. If you buy a crappy car, it's not their fault you didn't spend the hour and $89 to have a mechanic do an independent inspection. All used car and even new ones are Caveat Emptor. What I see here about CAC has nothing to do with CAC. I am glad that after my wife and I had to declare a medical bankruptcy due to her contracting MRSA from a hospital and an unsuccessful malpractice suit and the Million dollar+ in bills, CAC was kind enough to give us a chance to rebuild our credit. Pay your damn bill on time, you won't have trouble.

Credit Acceptance is a company that rips off their customers. The interest rates are astronomical, and it seems you will never pay off the vehicle. They are ridiculous with calling several times a day on strange numbers. They are inconsiderate and cold. They always ask if you can borrow the money. If you borrow the money, you can't pay them because you have to pay back the person you borrowed it from. I will never recommend and never go with them again to get a loan. I am currently still in mine and I cannot wait to get finished!

Don't ever finance with this company. 12 days after my payment was due, they repossessed my vehicle. I know people who have went three months with oils paying and didn't have it repossessed. They are rude and nasty. I suggest no one ever go through them. They are a joke and I can't believe they're still in business.

I financed a car with Credit Acceptance in 02/2008; made my first payment 02/22 (4 days before the due date). The car was totaled on 3/4. My insurance company cut a check for the full balance, but it took them 3 weeks (a billing cycle to get the title). Credit Acceptance is showing I owe them $1500, five years later! I am unable to contact them. Their website is dead and their phones just keep repeating: "Please hold until...." and hang up after the 5th time. I keep contesting the report through the credit agencies but they keep responding that it's still due. Isn't that defamation of character?

Credit Acceptance financed the 1999 Chevy Silverado pickup truck that I sold to the Car Store in Laurel, DE and ten days after that I went and bought it back and there will be a write up on here on that dealership also by me personally. I sold it to The Car Store due to debts. We had to pay but 10 days later I went and bought it back at a very high price which was $7900.00 and to let everyone know the dealer I sold it to was unjustifiably dishonest so people do not buy at the Car Store. Anyways the dealership took my info and submitted it for a lender to approve online and within 3 to 5 min. I was approved and the sales manager called me with as I said within 5 min. after I gave him my info. I had a good credit score but Credit Acceptance put me in a high risk loan and the amount I was to pay to get the truck back I sold the Car Store was to be at most $5675.00 due to the work they claim they had to do to it but did maybe 1 thing to it but I believe that was a lie. As I stated before they had me pay $7900.00 plus with the financing it came to almost $12,500.00 total to get my truck back I sold for $3800.00. There is so much more I can say on that also but that will be on what I post on The Car Store in Laurel, Delaware.

I financed a vehicle from Credit Acceptance and got my car repo when I was only 3 weeks late. I called and was very upset and began to take my anger out on the first rep I got. Although I felt like I made arrangements and my car was still repo at the end of the day it's my responsibility to pay my car note on time. People need to be more aware of the contracts they get themselves into! My biggest mistake was settling for the high interest rate but I really needed a car and of course my credit wasn't good at all. However I got my car back, paid on time, and their program actually raised my credit score. The rep I got was very nice and explained to me that per the contract I signed, at any time a payment isn't made on time, my car was in jeopardy of repossession. I didn't argue because she showed exactly where that was stated in the contract I signed.

Like a lot of you, I have had trouble after trouble with this company. I gave my car back to them because of all of the issues it had. They continued to charge me when they had possession of the car. They have posted it to my credit as late payments self-surrender. I paid off my remaining debt with them a month ago and they are telling me it's going to be another 30 to 60 days before it even shows as paid on my credit. I have been in contact with the BBB and I have to yet again call them today to find out why they were charging me for a car that they had back in their possession. I'm so not looking forward to this call.

We made last payment. They acknowledge last payment made but said we missed one. Couldn't tell me which one. When I called in last year when we made last payment they said they would be sending out title work. Now they want another 323.00 before they will send it out. Either a scam or they have no clue what they are doing. Either way I have a buyer for my car and no title.

I would get many phones from the collections dept, when my acct. is set up for auto pay. They will call all day on Sunday and if I would answer the phone, there is this Spanish person on the other end trying to get the words out so I asked them why were they calling me and they want to know why I have not made a payment and they are speaking as though I birth them so I asked them to back the hell up and remember that I am not the one that gave you birth and hung up. Then another female called and I gave her a reason. Now she was very nice, but once again, I called to find out my acct number because I was at work and this Spanish female RUDE AS HELL JUST HUNG UP WITHOUT ANY REASON. People at this company is just downright nasty. What the hell was I thinking of signing a contract with them? WILL THIS COMPANY EVER GET ANY BETTER? I am really thinking about returning the car.. JUST BECAUSE OF THAT.

I am on disability, and they were fully aware when the dealer took my application, sent it to them for financing. They approved me knowing my situation. Well I was due and I let them know by phone twice, that my payment would be a few days late due to the day my disability is paid (note again they know my pay date and amount paid etc....) The due date came and gone. Well next morning, even after contacting them in advance 2 weeks or more. My phone began ringing off the hook at 8 am sharp and rang and rang and rang. Answered the 3x and lady on phone began yelling and I don't mean talking loud. I mean almost to the point she was hurting my ears - why, it was late. I hung up the phone, called back and asked for the supervisor, was connected to an ever ruder person, who began going off on me why I was one day late! I hung up the phone, paid my bill, and called a lawyer. I am done getting messed with!!!!! They need to be sued, put out of business and the dealerships who plague their poor buyers with their financing need to be run out of town as well. Have a blessed day. :(

I purchased a car from a dealer in NH with a $2000 down payment. The vehicle was $11000 when I got to the dealership and after my down payment, my loan with Credit Acceptance ended up being over $16000. It was insane, but I needed a vehicle and unfortunately had bad credit. A week after going home with the vehicle, I received a call stating they were taking my car due to never bringing the down payment... After going through my receipts with the owner and being accused of stealing the car, they came to find the salesman kept my down payment for himself.

I financed my 2007 Jeep from a small local Buy Here Pay Here dealership on New Year's 2012. They financed me through credit acceptance which has literally raped me. They made my interest rate 17% when I know that I have decent credit; they financed my car for more than they originally told me it was selling for. For car I was going to pay $10k for, it turned out to be $17k out the door. My payments are $340 a month. I make them every month.

I purchased a car and they are an awful people to deal with... I was 12 days - let me say it again: 12 days late, they turned off my car. When I called the rep on 6/1/13, they told me that I had until 6/6/2013 to make a payment before my car would be disabled. Well, she lied. I thought that I was having car trouble, so I went and borrowed money to get a battery and had people up to the house to look at the car and everything. Well, on 6/5/13, the car was repossessed, and I called and they said that the girl said that I called but made no arrangement. No customer service with this company. I would not tell my dog to get a car from them. They are awful.

My car was repo'ed for back payments. I went to redeem the car, paying the behind payments and repo fees. After driving off with the vehicle, the car started to sound like it was popping and making crazy noises after I drove about a block off from the place and across the railroad tracks. I called the place back and told them what happened and to see if they could assist in some form. They said once I drove off that was it. To make a long story short, I had to pay for major repairs after redemption of the car.

I purchased a 2011 Fusion. I had the car one week and returned to dealership because it had already begun giving me issues. Dealership would not refund my money so I left with the car. I called the lender and rep told me that I just wanted to get out the car before a payment was due. I told him I was lied to about the car being problem free and no longer wanted it. He said I would receive an email that never came. I called again and the female rep told me she would transfer me to the correct department as I had called once already. It was closed or something. I called again and got no answer. I called a day later and still no answer as they were deliberately ignoring me. I still cannot get any help from them.

These people are horrible! I financed my first car through them and learned a lesson. I didn't get my car repossessed, but you better believe I will never go to them again. Horrible!

I have my payments set up on automatic biweekly deductions from my bank account. I keep getting collection calls from CCA but all payments have been made. I do have a balance of behind payments which I do not understand. The amount is $1400, but this changes constantly depending on who I speak with. I got connected with CCA after a bankruptcy and I needed a car. The payments are too high, but I was stuck. I began a new job where I took over a $5.00 an hour cut in pay. I am single and support myself. I am almost 65 years old.

I got my first vehicle financed through CAC, and I signed up for automatic payments. I get paid every two weeks, and they would take $109.96 out every check. I got the vehicle in March 2012. Now, here we are, January 2013, and my car all of a sudden gets repossessed! This lady flies into my driveway in her car (tow truck on other side of my vehicle). I ask what she wants, and she states that it was a repo for no car payments in 8 months! I was totally shocked because every month my check is short from paying them and I have confirmation numbers in my email from every month where they have got paid! My purse, car seats for my kids, and my work badge were in the vehicle. When I went to get them, the man says I couldn’t get anything unless I give him the keys.

First off, I did not take loan from them! Now that you know, I applied for loan on car putting $3000 and price of car was $11,780.00. I got approved and they wanted my wife to come in and sign papers since she has power of attorney due to the fact I work overseas. Well, before I would allow that, I wanted numbers! The dealership was reluctant so they wanted to talk to me first. I called and called and called. Finally, when my wife called and had me on three-way, they answered and boy, did they have a surprise. Car is now $14,995 plus warranty for $1,730 and payments 57 months at $453. Is my math wrong? $14,995 + $1730 = $16,725. Okay, but $453.00 X 57 = $25,821. Wow, stay away! These people are a scam. They are taking advantage of people! They want you to default and they repo so they can stick you with interest and garnish your wages. Think about it with my downpayment that's $28,821 for an $11,000 car. I did tell them where to shove it! God bless!

We have been with CA for quite awhile now. We have been making partial payments for years/months. Long story short, they told us to make a payment before Monday (this was Saturday) and our van wouldn't be on the repo list. Monday comes and we are back from the doctor's appointment. Car gone! Now, when we call them, they say, "I'm sorry for the inconvenience but the computer didn't post it in time." It was paid on Saturday via Western Union (rapid payment), so why do you have my van if you have $300 of my money and paid before Monday? If it's your mistake, why not fix it then? Now they want $155 for the towing to get it back? Your mistake = you fix it, I thought.

This place is ridiculous! I would recommend that no one, under any circumstances, use this company! You are asking for trouble! I had a car financed through them. Worst mistake of my life. The car was a lemon. I could not afford car payments and car repair, so I called them and said to come get the car as I don't have the money and I was getting further into debt. They did come to get the car. I called them a week later asking about the remaining balance on the loan. I was told that the car would be sold that following week and to call back then. I did and left my name and number on a voicemail. I never got a call back ever, and finally, I got tired of calling and quit making attempts.

Every time you speak to someone, you will always get a different answer no matter what. It's like every customer service employee either does not know their job or they are all being trained to say something different. The reps and managers have very nasty attitude. They yell at you at and will hang up on you. They will also take your car even though you've made a payment and are current. I would never recommend the company. You would be much better off going to a regular car dealer and using their financing options.

Garnishing me from a car they repossessed from me in 1998 - They sold this same car in 2001 for $2,000.00 and they are now garnishing me for $10,000.00 and taking $710.00 a month. I am waiting for an attorney in this situation and I don't think this is right by law that this company is doing this after they sold the car for $2,000.00 and I haven't heard from them since then.

Well I went to the dealership with a friend that was purchasing a vehicle and while the paperwork was being filled out, they said that he needed someone like a reference or that's what they led me to believe. Well he got the car and kept the car for a while, then they repo the car. Well almost a year after that, I found out Credit Acceptance had a lien on my land, and I never owned the car but they claim I was the cosigner. But they never contacted me when the car was repo to give me a chance to maybe keep the car or work something out.

My car payment has 17 days left when they repossessed my car. I owe $263 and now I have to pay towing of $250, which comes to a total of $513. What kind of people am I dealing with?

I purchased a car through a dealership in Little Rock, AR. First off, the young lady that worked at this particular dealership told me the vehicle was $7,000. I proceeded to want the vehicle. So, the young lady checked my credit and income and stated I needed a cosigner. My sister said that she would cosign the vehicle for me. Well, I put $1,200 down on the vehicle and also had the vehicle put in full coverage insurance. After, I received the paperwork on the vehicle, I saw that the vehicle was $12,000 on the contract after interest was added and the young lady took it upon herself to put my sister’s name as the owner instead of the cosigner.

CAC Financed a car to me with no title: I financed a 2006 Kia Sportage through a small local car dealership in 2011. I paid my car notes on time for three months. I got 5 days behind on my car payment. They repoed my car. The very next week I saved up enough money to pay for the repo fees and the car note. In the meantime, while I was getting up the money, they had my car taken to a local dealer’s auto auction and detailed the vehicle to get ready to sale. I went to the auction place to get my car and noticed it no longer had the tag I purchased on it. I called around and asked for the tag and nobody knew anything and denied ever taking the tag off the vehicle because they were not allowed to take anything off the car. The next step was for me to go to the tax collector and get a replacement tag since mine was gone. I got to the tax collector’s office and was informed that they could not issue me a replacement tag because the dealership never turned in the vehicle’s registration papers to the state.

My father-in-law was never behind in payment with them. He's 82 years old and they have the gall to phone up and yell at him. They got it right back when I arrived home, totally ignorant. My husband called and couldn't understand them. He requested 4 times to speak to an American and was refused all 4 times. I asked to speak to a supervisor and lo and behold, they were busy and would not return my calls either. So, I put in a complaint with the BBB and FTC. Next is the State of Michigan and I will go further. I'm looking for a payoff amount as we are not staying with them and now we are getting jerked around. Ha ha, not for long though. They are complete losers.

Auto Payments - What a nightmare, I had a heat stroke and was unable to work. I got one payment behind. The phone calls were constant as many as 15 per day, with reps who called you could not understand as they were all from India. I made arrangements to pay extra on each future payment. This still did not stop the harassing phone calls. I finally had to file a complaint with Federal Trade Commission and surprise, they figured it all out. Finally, I paid off and now have to get name off lien. This company is the worst. They are nothing more than loan sharks.

I purchased a used car in June of 2009. I made every payment a little early and paid a little extra each month. I made the last payment 1 month early in May and got the title in 3 weeks. I never had a problem with them and they never harassed me. I would definitely not hesitate to use them again.

I financed a nice car with Credit Acceptance Corporation three years ago. I have never made a late payment. They have never called to harass me and this month. I'm making my final payment and the car will be mine! A lot of the complaints I see on here are from people who didn't live up to their end of the contract. If you finance a car, you have to make your payments every month and be on time. If you can't do that, don't blame the bank for your irresponsibility or life's mishaps. I'd repo your vehicle too if you didn't pay as agreed and owed me money. Thanks Credit Acceptance!

I had my car repossessed on 8/10/11 when I have called for a new quote for the vehicle. I've been told that I needed to pay $837.00 to take the car out from repo proceeding after I have paid an installment of $43.00 (additional) from the original payment of $379.00 per month (totaling $442.11) until I have paid off the unpaid balance. I had lost my job in March 31, 2012. I'd contacted Credit Acceptance about my job status and said that I cannot pay the full amount of $379.00, but only $250.00 to $350.00 each month. This is the amount that I can afford to pay at this time until I found a job. I asked if the unpaid balance can be added toward the end of my contract .Their response is, “No, we can't do that.” And now my car has just been repossessed as of today, 6/01/2012, due to a $1,200 back-up payment.

Neither my family nor I have ever done business with these jerks, not even with their competitors. Yet, they call me up to 6 times a day, nearly every day, 7 days a week, and have been doing that since sometime in 2011. Yes, I am on the Do Not Call Registry and, yes, I complain to them daily. It does no good. I still get calls every couple of hours, from 8:14am until after 8pm and it ties up my phone. I'd be delighted to take part in a class action suit for harassment.

My mom and I were buying an SUV. She died in December 2011. I made January's payment and continue to talk with CAC. I was being told I was on the title and that it would be easy to put my name on the title, so I could get tags, etc. on it and that CAC would work with me on this. So in February, March, and April, they didn't take a payment. Supposedly, I was told they would work with me but couldn't refinance the payments but would wait till my mom's life insurance came in and let me pay the whole thing off.

I took out a loan in December 2010 for a pickup truck. I have been late a number of times on my loan but never over 30 days and usually just a few days past the late date. I have a good job now and have just set up auto payments with my bank to get my payment there between the due date and the grace period. As soon as the due date is past, I am getting calls and threats to repossess my truck. Is there any legal way I can stop this harassment?

The car I was financed for was $2500, of which I put down $1500. So I had to finance the rest totaling to $5000, which was ridiculous. I realize now that within a month I had to have $700.00 worth of work done. Then, two months later the shop said it was unrepairable. I let Credit Acceptance know the car was a lemon. You allow any dealership to finance lemons, so now it’s killing my credit report and I might just have to settle and pay.

My father-in-law, who is in his 70's, purchased a vehicle financed through Credit Acceptance Corp. on 11/08/2011. He traded in his truck and paid an additional down payment. On 12/08/2012, his first payment was due and was made. On 1/8/2012, his second payment was due with a late date listed as 1/18/2012. On 1/20/2012, his battery went dead in the truck which apparently disabled some tracking device on the vehicle.

While being interviewed for a sales position with Credit Acceptance, I couldn't help but notice that I was being secretly filmed during the interview. Of course, their come back will always be "we do this for training purposes". However, I did not sign a release form allowing this. I am very insulted and feel that it did have a bearing on the outcome.

A very, very bad experience. No stars deserved.

I bought a truck in 2007. The car was junk! Not even 1 month later, everything went wrong with it, but I continued to make the payments. The truck was halfway paid off and I could not afford to make the payments and continue to keep fixing on a car I could not drive! I told them to repo the truck and they told me "no, we passed on the car to you. The car is yours regardless, and you still need to make the payments even though we will not come and get it, or we will put it on your credit and sue!"

I pay my car payment automatically. I set it up through Western Union as they requested. I received a due date and for 1 and 1/2 years, I have made every payment on time. Every single month they call numerous times a day after I made the payment, and harass me about my payment being late. They threaten me with repossession, fees and credit issues. I ask them to stop and they try to shout me down on the phone. Then it stops just to restart next month.

This company is a complete and total sham! At first I thought it was great that a company would give me a car loan to help rebuild my credit. But no! All I've gotten since Day 1 is a headache. My first payment was in June and they've gotten every payment thus far. Now I got laid off, so my mother is helping me pay my car. I let them know this ASAP and updated them with my new cellphone number and my mother's cell phone number. My car is due on the 6th, late as of the 16th.

I purchased a car through Credit Acceptance in December 2010. It has been a nightmare ever since. On July 23, 2011, I went to my car to go to work and it was gone. I called Credit Acceptance and they told me I had not made a payment for the month of July yet. That was incorrect. My payment is due on the 13th and I have a 10-day grace period. I had already paid $100 and was going to pay the rest that day.

I signed up to use their automatic withdrawal system. I set it up so that my payments came out on the 15th and the 30th, and I have been paying this way for two months now. I received a call today stating that I was late on my payment. I asked how could that be when the money is automatically withdrawn on the day that it is scheduled. I have always had the money in there. She explained that because the payment on the 30th falls more than 10 days past my due date (which is the 15th), I accrue late fees and reports on my credit that they are late. They use Western Union as the source to withdraw the funds.

I was in the hospital and I called credit acceptance to let them know i would make my payment on july 21 which was two days later when i got out the hospital i got out the hospital and went to the wound care doctor. By the time i got to my mothers,and went into the kitchen to sit down they were hooking my car up the next door neighboor knocked on the door to let me know what was going on. I got in touch with credit acceptance and explained that i just got out the hospital and i was going to make my payment as soon as i rest for a minute, i told them that i could bring in the hospital papers , so they could tell i was not lieing. know one was interested but said i told the attended in 2 weeks before i could make the payments,If that was true how could i let them take the money out my account right then and a extra 250.00 i think it was very unfair because i had a couple of toes remove and the attended was very rude over the phone with me.

My monthly car payment was posted to the wrong person's account and because the problem never got cleared up after multiple calls stating it was. My car was cut off in error and it took them over a week in a half to clear the problem up. Tamika ** never, ever, ever helped me like she said she would. She is a liar and the gentleman that fixed it said she never touched the problem. The issue just sat there with no resolution. I had to due to no fault of my own, catch a cab to work and catch a cab back home with a 3-year old and the problem was never mine to begin with. I have written a letter to headquarters and next I'm getting an attorney because I was treated horribly.

I had purchased a car from them in 2000. After 2 weeks of having in the transmission was going and the company I bought it from told me that they would not fix because I bought it as is, so therefore, I did not pay the payments. They came and repossessed the car and for 4 years, I now have had $450-$500 a month garnished from my check.

I am writing this on behalf of my boyfriend who has financed a 2004 Jeep Liberty through CAC. My boyfriend says he is two payments behind on the loan and had planned on making the payments this week, as he is getting a large sum of money from which he will be catching up on the payments. However, this morning the repossession man came to get the car and informed my boyfriend that he is 5 months behind, which is a total lie. As I said, he is only 2 months behind (Sept. and Oct.), and he has the receipts from the money orders to prove it.

This company finances my vehicle. My payment was due on 08/16/10. I contacted the company on 08/12/10 to get an extension on my payment. It was agreed that I would mail my payment on 08/23/10. I did mail my payment on that date. On 08/27/10, my vehicle was placed in repossession and an interruption was activated so that I cannot start my vehicle. I was unable to go to work due to not having a working vehicle.

I missed my car payment for the month of April. They were supposed to shut my car off but instead they came and repossessed it. They told me that I had to pay the month that I missed and the following month and a towing fee to get my car back. I paid these then after my car was released, they told me that I had to pay extra fees that I was never told about, that they made up along the way. They told me they weren't aware of the fees until after the car was released

These jerks keep calling back day after day, multiple times a day, asking to speak to someone I never heard of in my life. They promise not to call back, then call back. They call and hang up, leave a prerecorded message, and/or use a human. Complete morons! I have never done business with Credit Acceptance in all my days. They are total idiots and do not know who they are calling. They have called my number at least 20 times in the past two weeks and have called in the past. They seem to call sporadically about once every three months and this happens to be their "on" period for some unknown reason.

I work for a real estate office , this company has called us everyday for the last 5 months, looking for a former employee. We have told them everytime that this person has moved to California. We have asked them everytime to stop calling, I have even called there phone number and told them not to call and they always promise to stop but they call everyday. The last time they called from this number I told them I would take whatever action I had to to get rid of them.

my truck was financed thru them and it was the warst mistake ever made.they start calling two weeks before my payment is due(&every day after) and they call every number they have listed for me.my mother and myself hve already told em this is harrassment and they still will not stop the harrassment.i am to the point that i either want to let my truck go or i want to refinance with someone else,either way,i've got to do something.

I purchased a car and was financed through Credit Acceptance in 2002 for $12,995 for 5 years. In 2004 the car was reposed and reported to my credit as a charge off with bal. of $9,635 in Dec. of 2004. I wanted this matter rectified, so I contacted Credit Acceptance in Feb. of 2005 to settle out the debt. When I spoke with a rep. for their company they told me my account was with their attorney and stated they had to transfer me to their attorney but of course they transferred me to another collector. Now keep in mind I was calling to pay the bill.

I bought a Ford Windstar SEL 2001 from Otto Mitsubishi -Clifton Park, NY in March 2005, and was told because I have bad credit, I could only get financing from one company: Credit Acceptance Corporation or CAC. It's been a nightmare since. It started with them demanding car payments already made. Granted there were two late payments but to protect myself I began sending future payments Western Union Quick Collect. They denied receiving one of those payments although proof was faxed to them numerous times and Western Union as confimed that CAC did receive all payments.