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Credit Saint Reviews

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Edited by: Jon Bortin

About Credit Saint

The professional advisors at Credit Saint create plans that help you build positive credit. Its program works in 45-day cycles in which you receive credit reports that inform you of negative items that have been removed from your credit report. The program is backed by Credit Saint's 90-day money-back guarantee, and you can expect a full refund if you don’t see negative items removed in the first 90 days.

Visit www.creditsaint.com
Pros
  • Three levels of service
  • Deals with every type of negative item
  • 90-day money-back guarantee
Cons
  • Not available nationwide
  • Early cancellation voids guarantee

Credit Saint Reviews

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    How do I know I can trust these reviews about Credit Saint?
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    Page 5 Reviews 376 - 526
    Verified purchase
    Staff

    Reviewed April 30, 2021

    Joshua G was patient and efficient and professional. He took the time to explain everything to me and outlined the services offered clearly. He went over my credit reports and made a suggestion as to the appropriate plan for me. It was a very pleasant experience.

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    Verified purchase
    Staff

    Reviewed April 22, 2021

    I had such a great time enrolling and doing everything. Laura was phenomenal and explained the process and was very knowledgeable. She was absolutely amazing! I felt that I was in great hands. The process is amazing and in 45 days hopefully I see some type of difference.

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    Verified purchase
    Staff

    Reviewed April 18, 2021

    Gary was very professional. He was also very thorough. He made the entire a lot easier than I anticipated. He was easy to understand. He was not judgemental in any way. He showed empathy and concern. I enjoyed my time working with Gary and I look forward to working with your company.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 14, 2021

    After speaking with another company a few weeks ago I was completely turned off from doing this at all. They treated me like I was a bad person because of my situation, then I gave Credit Saint a chance and they were completely different. Very polite and professional.. It’s very early in the process but hopefully they can deliver some nice results.

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    Verified purchase
    Staff

    Reviewed April 13, 2021

    Andrew was really helpful, he listened to all my concerns and explained everything about Credit Saint. He gave me many options and the best ways to help me improve my credit score. He seemed to really care about helping me improve my credit and the best way to do that without spending a ridiculous amount of money for a long period of time. I’m excited to see my credit improve and trust credit saint will do their best to help me.

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    Verified purchase
    PriceStaff

    Reviewed April 13, 2021

    GaryW was patient & very informative consultant. He made it easy! He reviewed the services & costs & clearly set expectations. I would recommend this service to a friend and will probably also purchase it for my son for Christmas.

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    Verified purchase
    Staff

    Reviewed April 13, 2021

    So this is the first time engaging in a credit repair service and the representative made the process extremely easy and efficient. Additionally she took the time to educate me on some of the intricacies of credit reporting that I hadn't known. I definitely recommend this service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 13, 2021

    Chris was extremely helpful in guiding me through the beginning of this process. I am very hopeful for a positive outcome to my credit issues. Everything is straightforward, with simple steps, and I can't wait to see my credit repaired!

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    Verified purchase
    Staff

    Reviewed April 13, 2021

    Ryan was very thorough and patient. He made me feel more confident about moving forward and answered all of my questions. He was very knowledgeable about the program and I am looking forward to seeing the possible results. I have been struggling with credit issues and now am at a point where I believe Credit Saint will be able to help. Thank you in advance.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2021

    Good guy. Get more of him. The way he help me find what I need and how he explained it to me was pitch clear. I appreciated it and I wish every customer service had one of him cause he's the GOAT in my book.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2021

    Very kind did a great job answering my questions. I will refer my friends and family... professional great attitude... thanks for the phone support. I hope we can get my credit up the great in the next few months. I have had success in the past and hoping it will continue.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 12, 2021

    They have good communication with me and told me what will help me to get my score going the right way. Thanks for answering all my questions and also for taking the time with me and explaining everything. Really good service.

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    Verified purchase
    PriceStaff

    Reviewed April 12, 2021

    Joshua was very patient.. He's a very good listener. He has a lot of knowledge of his job. Overall I am very satisfied because he got it right the first time. I give Joshua a 10 and hope others can learn from him. He knows how to take charge and can one day be in leadership.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 12, 2021

    I was signing up online then quickly received a phone call from a rep with Credit Saint. Who was able to answer my questions about what services they offer along with pricing. I didn’t feel pressured at all. I look forward in seeing results from them.

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    Verified purchase
    Staff

    Reviewed April 12, 2021

    Josh G. was very professional and made me feel confident that Credit Saint would help my situation. I hope that everything he told me leads to improvement in my credit score, it sounds like Credit Saint will help. Thank you.

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    Verified purchase
    Staff

    Reviewed April 12, 2021

    Was very pleasant and answered all questions I had. Was very positive to help relieve any stress I might have. I was on the fence whether to try Credit Saint or not, but just talking to them convinced me to try. Thank you for all of your help.

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    Verified purchase
    Staff

    Reviewed April 11, 2021

    Had a great experience. Even before I agreed to sign up, my Rep offered tons of free info and advice in regards to questions I had about their process and credit repair in general. Looking forward to see my credit score rise over the next 3-6 months.

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    Verified purchase
    MaintenanceStaff

    Reviewed April 10, 2021

    Very helpful and made me feel relaxed. Calm caring approach. Easy and simple to complete. I was able to complete this on my break time at work. He listened to my needs and helped me plan a course to help me reach my goals.

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    Verified purchase
    Staff

    Reviewed April 10, 2021

    Went above and beyond to help me and find the right solution. I will be telling all my friends and family about this Company. It’s time to start a new chapter in my life and Credit Saint has the solution. Let’s chase this dream together.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2021

    Wish I would have gotten my representative’s last name but his first was Brian. Excellent customer service all around. Made me feel secure and confident of the work that would be done. Extremely nice, very down to earth, and realistic, would definitely recommend.

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    Verified purchase
    Staff

    Reviewed April 9, 2021

    Jamie had done an excellent job on explaining everything and educating me on how to go forward after a bankruptcy that took place last week. She was very patient with all my questions. She made me feel like I had made the right decision on going forward with the Clean Slate package. I look forward on learning more as I go.

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    Verified purchase
    Staff

    Reviewed April 9, 2021

    I spoke with Ryan D. at Credit Saint and had everything thoughtfully and thoroughly explained to me. I feel confident that through their help, I will be on the right track towards my future financial goals. I learned about many important factors that I wish I had known about years ago. Thank you.

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    Verified purchase
    Staff

    Reviewed April 9, 2021

    Chris was great! Very thorough and helped me navigate this experience. Went over everything in great detail so I know what to expect of the service. Looking forward to the work done on my credit and hoping for the best. Thank you!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 9, 2021

    Great experience, signing up. Omar was a great help, and explain everything quick and easy!! If you looking for a company to help you with your credit, Credit Saint is the way to go. Thank you for reading. Good job Omar.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 9, 2021

    I’m happy to have enrolled on this program and the help I received was amazing. The customer rep went item by item with me and explained exactly how the program works. It feels good to know they take their time to go over your credit report and score before to start your program.

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    Verified purchase
    StaffSales Tactics

    Reviewed April 9, 2021

    The experience overall was great. The guy who helped me with my credit report situation was positively adamant. It was not overly pushy when they came to convincing me to proceed. He's also very knowledgeable about the program and what they had to offer. If there was a way to get more than five stars I would!

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    Verified purchase
    Staff

    Reviewed April 8, 2021

    Damien was very knowledgeable and helpful and made it easier for me to go with Credit Saint. He was not pushy yet firm and reassuring which I feel made me more comfortable with the whole process. He is very good at his job and would recommend this service to friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2021

    Omar was a great representative and very helpful. I highly recommend him. He explained every details and gave great recommendations. He was very professional at his communication level and customer satisfaction. We just signed up for the service and looking forward to see positive results.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 8, 2021

    Rian was courteous, extremely thorough, and answered all of my questions. I am very happy to have signed up with Credit Saint and can't wait for my score to start going up, up, up. I would recommend this service to anyone in need of credit repair.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 8, 2021

    Thanks for your help Josh and explanation the service was great. Learned few things and tricks about credit history how it works! Thanks guys. Am glad I started working with you. I cannot wait to see the results... The service is great and quick. Got called right back. So friendly and kind representatives.

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    Verified purchase
    Customer Service

    Reviewed April 7, 2021

    The onboarding experience couldn’t have gone better. All of my questions were answered clearly and directly, which doesn’t always happen when talking to an online company. I was also given a very clear plan regarding how we move forward. I’m happy I called.

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    Verified purchase
    StaffTransparency

    Reviewed April 7, 2021

    Ryan was amazing. He listened patiently to my entire “story” with empathy and then recommended the best path forward for my situation with a detailed explanation of the type of issues I have and how to attack them. He explained the process and timeline.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed April 7, 2021

    My experience with Andrew was amazing, he was very helpful! He was able to help me figure out what was wrong with my report and help me understand what to do to fix it. I will recommend a lot of people to this.

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    Verified purchase
    StaffRatesFollow-Through

    Reviewed April 7, 2021

    I research and Credit Saint online and was rated the best. Ryan was very professional and hope they can do what they say they can do. Hopefully I will see results in 45 days but they said it will take 45 - 90 to see results.

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    Verified purchase
    Staff

    Reviewed April 7, 2021

    Joshua thoroughly explained the services offered. Made me feel more at ease with the entire process and what to expect. I am really looking forward to seeing the future changes on my credit report! Thank You Joshua for your time and your help!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2021

    Gary did a pretty good job, there's a lot to take in & fully comprehend during a phone call. He was informative, helpful, & paid pretty close attention to my situation. So now we shall see how the rest of the company does on my behalf.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 6, 2021

    Great job in all aspects. Helped me very efficiently and in a timely manner. I feel like I’m on the road to better credit already and I can’t wait for this journey. If you are having trouble with credit please join and try like I did.

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    Verified purchase
    StaffTransparency

    Reviewed April 6, 2021

    Joe did a really great job explaining answers to all of my questions, and guided me to the best solution for my needs. Also he explained the process and timing for the fixes and updates that I need as soon as possible. Your team showed why you are ranked #1 today, thank you very much again, Jose!

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    Verified purchase
    Staff

    Reviewed April 6, 2021

    So far I have not seen any results to my credit score. Vanessa was VERY helpful and informative, and she advised me as to what I can do to improve my situation. I just wish I would have spoken to her sooner! Until speaking with her, I felt like no one gave a damn about setting any goals.

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    Verified purchase
    Customer ServiceMaintenanceStaffHonesty & Transparency

    Reviewed April 6, 2021

    Great customer service. Representative is calm and handled all concerns carefully and professionally. I will recommend him. Also, he provide solutions and break down the different plans available for me. Overall, he has done a Great job. Thank you so much for your accuracy and honesty.

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    Verified purchase
    StaffRatesHonesty & Transparency

    Reviewed April 6, 2021

    So far so good, the agent I spoke with was knowledgeable, helpful, and provided a quality service. He answer all my questions with accuracy and honesty with my best interest in mind. I look forward to seeing the result that this company gets me.

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    Verified purchase
    Staff

    Reviewed April 5, 2021

    Very professional, very knowledgeable, very Helpful. I feel real about the decision I'm making, with Joe Help it looks promising. Thank you. I could have went someone else but after talking with Joe, I didn't need too. I believe this will be the best decision I've made.

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    Verified purchase
    Staff

    Reviewed April 5, 2021

    What a wonderful experience. Damien was incredibly professional, patient and personable. Promote ahead of peers! I will recommend this service to anyone and everyone in need of painless repair. Highly recommended and I will continue to use this company till all parties are satisfied.

    Bob

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2021

    My call was taking by Omar and he was thorough. Explained everything properly and helped me out so much. I highly appreciate it. He was so genuine and helpful, unforgettable experience talking to him. I was not going to do the service but his words gave me confidence in it.

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    Verified purchase
    Staff

    Reviewed April 5, 2021

    Gary went with me patiently in details About the process and in a very professional way. During the conversation when I had some questions about the program or the best solution for me he went another step until it was clear for me excellent service!

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    Verified purchase
    Staff

    Reviewed April 5, 2021

    My experience with Danny today was great. He explained the details of what I am to expect with this service. He was very patient and repeated everything I asked. He answered every question that I had. I feel confident this service will help me tremendously as I hope to purchase a home soon.

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    Verified purchase
    Staff

    Reviewed April 5, 2021

    Excellent and professional service. Answered my questions with courtesy and professionalism. Would most likely recommend this service to family and friends. Looking forward to the outcome, taking my credit to where it's supposed to be. Glad I picked this service.

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    Verified purchase

    Reviewed April 5, 2021

    My experience was very great working with Credit Saint corporation. They were very nice and respectful. I will refer credit saint to anybody that need their credit fixed. Thanks again. Keep up the good work.

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    Verified purchase
    StaffTransparency

    Reviewed April 3, 2021

    Joe was relatable and patient while explaining the process and terms. I felt that I have someone who understands the type of situation that I’m in and is hopefully able to help me get through it and into a better situation. Also I enjoyed Joe's transparency with his role at Credit Saint and what he has seen happen for people who are in my situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2021

    Amazing customer service and best experience. He did an amazing job explaining the program and made sure he fully answered any questions I had. I would highly recommend this company. I am so happy I chose this company. Very pleased.

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    Verified purchase
    Staff

    Reviewed April 3, 2021

    Ryan was very get to the point, very explicit explaining everything in detail. He was very kind and Super nice and super friendly. And very knowledgeable in his product. He knew exactly how to sell it. He explained it Word for Word and he told me what fit me the best.

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed April 3, 2021

    The agent was extremely helpful. I will tell everyone who want help with their credit. He was very helpful. Help me and my fiancé with our credit report. He went beyond to make sure I understood what I needed to do to fix my credit score and report. His laugh was priceless lol. Thank you.

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    Verified purchase

    Reviewed April 3, 2021

    Explained what was going on and made a good recommendation on what I needed to do. Danny went over my options and knew very well who Credence Resource Management is and they’re going to go after them to get this false report off my report!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2021

    Outstanding! The EES I dealt with were more than enthusiastic and informative. Would that more cos hire and train exceptional ees especially cos that deal with customer service and specifically credit or money. Banks could learn from your model of training and educating your ees.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2021

    Great experience so far! Jamie helped us understand the process and talked through the areas where they would begin to focus to improve our credit score. She answered all our questions and provided excellent customer service. We are looking forward to the improvements to come!

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 2, 2021

    Took the time to answer all my questions and go over the program completely. I appreciate all the help. I was hesitant at first to sign up but he took the time to tell me about the guarantees of the company and that they are rated a+ with the Better Business bureau. Again thank you for the excellent customer service.

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    Verified purchase
    PriceStaffRates

    Reviewed April 2, 2021

    Gary was very knowledgeable and was very patient with me. It sounded as if he really cared about helping me. I learned a lot about how to re-establish my credit and the steps I needed to begin right away. I will suggest Credit Saint to friends. The price is fair, too!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 2, 2021

    Just found out about an old charge on my credit which is negatively affecting my credit score and called Credit Saint. Marsha was extremely knowledgeable and helpful and I am optimistic that Credit Saint will be able to help! So far service has been excellent!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 1, 2021

    My pleasant experience started with excellent customer service and competence. Omar and Jen were incredibly knowledgeable, attentive, and humble. There was no pressure to commit to anything. I researched another credit repair firm. They were cheaper, but offered less services. If you are serious about credit repair, it seems that Credit Saint is a good place to start. Great job!

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed April 1, 2021

    Omar was great! He was kind, clear and created a inclusive environment! I felt that I could trust him! He guided me through the process and sure I understood everything. Definitely worth a promotion! I wouldn’t mind recommending due to his customer service! The process was great overall!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 1, 2021

    It was great that Credit Saint obtained the result that I was hoping for, but there is a lot of room for customer service improvement. Twice I had phone meetings set up at a specific date and time. For whatever reason, the specialist took it upon herself to change the date and time without any advanced notice. This is totally unacceptable. Someone needs to investigate and correct this kind of behavior.

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    Verified purchase
    PriceStaffRates

    Reviewed April 1, 2021

    Dany was a great credit representative, best service you can ask for. Excited to get started with Credit Saint. The prices are very fair and he was very professional and addressed all my matters in a timely fashion. The process was explained fluently and in full detail.

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    Verified purchase
    CoverageStaffRates

    Reviewed April 1, 2021

    I looked at other credit Repair services, but none really interested me except Credit Saint, thank to the Ryan, my representative. He was very informative, explained the process, and put me in the best program that made the most sense to repair my credit. Thanks again, Ryan.

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    Verified purchase
    Staff

    Reviewed April 1, 2021

    Joshua was amazing, very professional and thorough. He made me feel comfortable and made sure all stages of the program were very clear and understandable and answered all questions I had regarding the process. The entire process was easy and non-time consuming and I would definitely recommend Credit Saint to a friend.

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    Staff

    Reviewed Dec. 28, 2020

    I didn't know very much about managing my credit let alone recovering it, but Casey was incredibly helpful and inviting from the beginning. She not only walked me through the steps but educated me as well!

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    StaffHonesty & Transparency

    Reviewed Dec. 22, 2020

    Casey I appreciate you so much for your honesty. You were very helpful. I will be referring some more people to Credit Saint. I love how you guys take care of your customers. I feel like I am part of a family. Thank you. God bless you.

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    Reviewed Dec. 19, 2020

    It was unlike something I had ever came across on and it was all handled very professionally and great people skilled and how it was all clearly explained to me. Things were just falling into place. Thank you Casey for that great experience.

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    Customer ServiceRefunds & PayoutsStaffFollow-Through

    Reviewed Nov. 5, 2020

    As anyone it started off well, they did what they said for the most part. The letters were generic after being told they were custom, custom if adding tour name and address to a template. Their staff put me down on the phone and said maybe I wasn’t a fit, after they had my money and past the refund date. After being minimized I didn’t see much change in our reports, I was flagged with experience due to the generic demands CS sent. I’m sure if you have a easy cookie cutter case it would be great, maybe the best. But I didn’t, I did research and based on the claims they fit my needs. Based on the work, they didn’t meet my needs, nor do what was promised.

    Be careful as there is a lot of gray area they can work in. I will say management was usually kind, not personable, but kind nonetheless. If you’re looking for a partner I’d keep looking, this is a system like all others and very cookie cutter. Again I’d refer someone with 3-5 old collections and maybe a trade line. Reporting incorrectly. Other than that, I’d pay a little more and get a higher end, more boutique company.

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    Credit Saint
    Response from Credit Saint

    Hi Mr. Nick,

    We are unsure if the name on this review is related to the only account on file that we have under the name Nicholas **.

    This account is from 2018. Based on that account, we see quite a substantial number of removals.

    In regards to our challenges, your challenges were custom and based on the extenuating circumstances attached to your case.

    We then used the laws of the Fair Credit Reporting Act on your behalf.

    Please know that the only guarantee that is made to our clients is in relation to the 90 day money back guarantee. Any client that has nothing removed by the 90th day of being with us, would receive a full refund. Based on your account, you had substantial changes in both your first 90 days and well after.

    Credit repair companies can not make any promises to clients, as their is simply no way to predict results in advance.

    Please dial us back so we can find out if there are any concerns that can be addressed for you.
    We take all concerns very seriously and would like to get on the same page.

    You can ask for our Director named Taryn.

    Thank you so much!

    Profile pic of the author.
    Customer ServiceRefunds & Payouts

    Reviewed Oct. 1, 2020

    I have paid Credit Saint since April. My report did not change a bit. They asked for $190 upfront and $119 every month. I wouldn't have minded if they did anything but absolutely nothing was worked on. Additionally, you can't get hold of anyone on the phone when you call. They have no issue taking your money but the service is horrible considering nothing was ever done. I've asked for my money back. I hope I hear something back right away.

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    Credit Saint
    Response from Credit Saint

    Hi Bryan!

    Thank you so much for allowing us to take care of you.

    We are glad we were able to get ahold of you!

    We apologize for any hold times that you experienced while with us.

    The pandemic has effected our staffing quite a bit and we truly appreciate your patience.

    We are always here if you ever need us!

    Customer ServiceSales & MarketingStaffTimelinessFollow-Through

    Reviewed Sept. 30, 2020

    I signed up with Credit Saint and spent over an hour explaining my situation about ID Theft and other particular items we needed help with Ben. Everything was set up, and my husband was going to be added in a couple of days. I had previously completed many letters and other materials that would help with cleaning things up for us credit-wise. However, they didn’t want any of this information, which was a red flag (ID theft items from FTC, CFPB, and other essential letters). My husband called and wasn’t happy with the customer service at all, so we decided to cancel. In turn, I called them back and was transferred to a supervisor Ethan. We spoke for another hour and I went over all of our information again. They hadn’t written down anything and all of his answers to my questions were opposite from the original person I spoke to (basically a sales pitch to keep me paying).

    Feeling a little better about going forward I wanted him to speak with my husband. Also, an email was supposed to come to me so I can send all of my ID Theft and letter items to them. This email never came. Ethan didn’t call my husband back as promised, and the next day my husband called and was told Ethan would call back and he still didn’t. When we called to cancel again of course Ethan came on the line and with absolutely no remorse about the terrible customer service, he canceled us. I was really looking forward to some help with our situation, but Credit Saint was a terrible letdown.

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    Credit Saint
    Response from Credit Saint

    Hi Angela,

    We have been trying to reach you regarding these concerns.

    Please give us a call or specify a time in which you would like us to reach out to you.

    We will take excellent care of you!

    Thanks!

    Customer ServicePriceRefunds & PayoutsRatesTransparencyHonesty & Transparency

    Reviewed Sept. 16, 2020

    I tried not to give a star but I had to, because they would get none. Do not choose them. Very unresponsive, and when you call In to cancel they will try and lower the price or either tell you they are sorry for no progress and act like they are getting right to it. I am with Lexington now and I have had so many removals and updates within a month of having their service. Also beware of with Credit Saint you have to get all 3 of your reports and send to Them every month with Lexington you don’t. A waste of money, no movement with your account and lies. DO NOT USE CREDIT SAINT. They did nothing for me, I even contacted them to get my money back guarantee. Guess who didn’t get reimbursed? I didn’t. Not a dime!

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    Credit Saint
    Response from Credit Saint

    Hi Ms. Amber,

    We are a bit confused by this feedback as we are still waiting on follow-up on your end from that conversation that we had with you on the 2nd of September.

    Please know that we do not pick and choose with our refund policy.

    It is available for any client that is in our service with nothing removed from their history by the 90th day of being with us.

    If nothing has been removed by our service, we will of course take care of you.

    Please give us a call so we can take care of this for you.

    Thank you!

    Reviewed Aug. 31, 2020

    I was initially going to give Credit Saint 1 star but after looking at my reports and comparing each one more closing the right thing to do was to be fair. Only thing for me the cycles were too long but if you have the time on your hands Credit Saint can work.

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    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed July 6, 2020

    I purchased the most expensive package from them and received nothing in return. I was told I would have a team working for me. When I would call them I never got the same person twice. I always got a different answer on a timeline on when I would see results. When I bought the most expensive package I was told it was the most aggressive and they would do a clean sweep. I will repeat myself!!! They did not do anything to help me. All they did was lie and take my money... I would not recommend Credit Saint to anyone. Not one item was taken off my credit report, but they kept telling me give them another 45 days to work on my credit. So basically they wanted my money for another month!!! Worst mistake I ever made and will not be back. I would have given them a negative star rating, but that was not an option.

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    Customer ServicePriceStaffRates

    Reviewed June 24, 2020

    I had tried to get my credit cleared up using 3 other firms I won't mention their names. They are so nasty to their clients they would probably sue me for telling the truth. I went to Google and found the top 5 credit repair company listed. I called them all and the only one who even took an interest in my situation was Credit Saint.

    They were courteous, they listened to what I had to say. They didn't judge. They explained how their system worked and gave me pricing amounts and a 90 moneyback guarantee. They told me I could discontinue their service at any time and all this for less than 100 dollars. They got everything off my record within 3 months. They even go the account off that no one else could get to budge. If you don't want to spend the rest of your life clearing up your credit by using anyone but credit saint be my guest. But hear this. I worked in the credit collection field for many years and it took credit saint to get my credit back on track. Now I am going to buy a house and living worry free of all these past debts.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed May 24, 2020

    From the first phone call when I reached out to them until I stopped the service the staff was always friendly, and knew what they were talking about. They got my credit reports down from 27 negative items to only 2, and my score increased by 170 points, the only reason I stopped there is because I couldn't afford it any longer. The service is very affordable with no surprise fees popping up every other month, I really enjoyed working with Credit Saint.

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    Customer ServicePunctuality & SpeedStaffBillingRatesTransparency

    Reviewed May 22, 2020

    I have completed my first cycle with them. There hasn't been any changes that's making me a bit nervous now. I know sometimes it takes time but first cycle yielded absolutely nothing and already 3 payments have been processed so far. I am definitely willing to give this some more time and see what they can come up within the next cycle. I will update my review and rating promptly. On a side note: customer service has been great but maybe a bit of transparency on what has been challenged and with what arguments could give the clients a bit more confidence. I signed up with them for good reviews but me being in social media profession also understand that reviews can be bought including BBB ratings.

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    Credit Saint
    Response from Credit Saint

    Hi Mr. Hossain,

    We are hoping that Taryn was able to turn your experience around. We know the refund is not the goal, but we do hope you see success in the courtesy round of disputes she has applied to your account.

    We wanted to mention that we have taken this feedback and will be adding the accounts being challenged to the account page.

    Thank you so much for your feedback. Good or bad, we take it and learn from it.

    Please reach out to us with any questions you may have!

    Punctuality & SpeedStaffFollow-Through

    Reviewed April 14, 2020

    They did what they said they would, but something went wrong - not their fault - shortly after I'd closed my account. I spoke to a young man named Ryan, who graciously and patiently helped me out. Long story short... my score went up, wait for it....165 points!!! That is: one sixty five! Amazing. Special shout out to Ryan, Credit Saint - he was truly a "saint."

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    Verified purchase

    Reviewed April 7, 2020

    I’ve been very happy with the service! They’ve made drastic changes to my Trans Union credit report. I highly recommend Credit Saint. I’ll provide another review upon completion of their services. As mentioned prior, they were great with Trans Union.

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    Verified purchase

    Reviewed April 7, 2020

    They really do try their best to bring your credit score up. I started with a 546 in Nov and I’m up to 652. I’m going to see how far up I can get with them. They also promised to let me know when they were no longer able to do anything more.

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    Verified purchase

    Reviewed April 6, 2020

    Hired Credit Saint to deal with some credit issues, they performed superbly. Highly recommend them for dealing with issues that harm your score. Cannot say anything bad about them. They did me right. Straight up folks, their system works well if you follow their lead and give them what they require.

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    Verified purchase
    Maintenance

    Reviewed April 2, 2020

    Everyone was very pleasant and easy to talk to they were able to answer any questions that we may have had. But, unfortunately the process was not working for my husband and I anymore. Thank you for all the work you were able to accomplish.

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    Verified purchase
    Customer ServicePriceStaffHonesty & Transparency

    Reviewed March 27, 2020

    Life throws you on a roller coaster, and for some like myself, a credit score is the last thing you are thinking of because you are just trying to handle the downs of life so you can get back up. Once things in my life were better, that is when my bad credit score hit me hard. There’s no way I would be able to get a home with it. I read reviews for the leading credit fixers out there including Credit Saint. All had good and not so good reviews. After about a month of research on the companies, I decided to go with Credit Saint because I had a great conversation with one of their agents. I got set up and this is how it has been so far:

    I started working with CS in November of 2019. To this date, they have removed half of my negative remarks and one charge off. We still have a way to go, but I am very happy because I wouldn’t have gotten here without them. In my experience so far, I have come to find out you need patience for the process, but Credit Saints’ process does work. My credit score has gone up and I am finally seeing hope in owning my own home one day. Yes, you have to send in your reports once you receive them in the mail, but if you are serious about fixing your Credit report, then this is absolutely such a small task. Credit Saint is obviously behind the scenes working hard for you because you start seeing things being removed.

    Everyone at Credit Saint has been kind and knowledgeable. They have great customer service and they don’t give you fluff, they are honest about what you should expect. CS’ customer portal is good, it has a timeline of all your communication with them, plus every time they send out challenges to the creditors. Also, they have a countdown of days for when you should receive your next reports in the mail. All of This allows me to monitor the progress without having to pick up the phone to ask someone from CS. If you do have a question and need to speak with someone they are responsive. This experience has been a good one so far and I wouldn’t have been able to do what Credit Saint has done for me so far. Thank you for what you have done and will continue to do for me, Credit Saint! I know you can do this for me!

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed March 27, 2020

    I originally gave you a horrible review because in three months and for $300, the only thing that happened was I had two late payments removed. Since I gave the bad review, I received an email stating that I should call Credit Saint and that they would help me. I called, and once they reviewed my file, they refunded the $300 in full. THANK YOU!! It's especially important now that I've lost my job due to the coronavirus outbreak and am having trouble finding work while raising my 4yo grandson as my own. Again, THANK YOU SO MUCH, IT MEANS A LOT TO ME AND MY FAMILY!!

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    Staff

    Reviewed March 26, 2020

    Thank you. I seen amazing change on my credit report in 2 month so I would like to work with you for next 2 month so I can buy house soon. Thanks to Credit Saint. I would like to see my credit report 8 score. I just need a little information regarding help full information so I can go on for the future to have the best credit score.

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    Verified purchase
    Staff

    Reviewed March 25, 2020

    Extremely responsive and has helped me understand what credit is and how to build it. I am extremely happy with Credit Saint and hope to continue. In only 3 months they have removed negative items from my credit report. I hope to continue to work with them!

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    Verified purchase
    StaffRates

    Reviewed March 23, 2020

    Credit Saint has been everything I thought they would be. My credit rating has been helped by this terrific company. Staff is efficient, polite, and professional. Would definitely recommend them to others. This company has performed to an extremely high level doing exactly as they said they would do.

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    Verified purchase
    Staff

    Reviewed March 23, 2020

    Within just 3 months, I can already see the impact of Credit Saint as they have been great in helping me (piece by piece) restore my credit. While I'm not completely there yet, I'm confident Credit Saint will get the job done.

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    Verified purchase
    Staff

    Reviewed March 22, 2020

    I want to thank you guys for doing everything that you did. Credit Saint is a godsend. I started in the low 400 and now I am inching towards 700. That is an amazing feat. I recommend Credit Saint to everyone that needs help with their credit.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2020

    I been with Credit Saint three months. The service is excellent. I would recommend them highly. They follow up with me about my case. If there is an issue they contact me right away, very professional, courtesy, intelligent. They care about the client and concerns. They also have very good patience with clients.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2020

    If you're serious about improving your credit score, Credit Saint is a great choice. Easy to understand plans and great customer service. Customer service answered all my questions and even called back with additional information to ease my concerns. Above and beyond service.

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    Verified purchase
    TechStaffBillingHonesty & Transparency

    Reviewed March 13, 2020

    My experience was excellent. One of the best decisions I ever made was to contract Credit Saint, LLC to help me resolve my financial problems with credit cards institutions. Credit Saint, LLC made my problems theirs. They handled my case diligently. They kept constant contact with me as they continue to fight to resolve my problems. Staff wise; every single staff I spoke with were very friendly, humble, attentive, respectful, honest in explaining stuff to you. They restored my financial dignity and status. I with a heartbeat will recommend to anyone who has issues with your credit record to contract this great company “Credit Saint, LLC“. You will not regret it. It will be the best decision you will make in life. Restore your financial dignity and status one more time. Give yourself a second chance regardless of how bad your credit record might be. Credit Saint, LLC got your back. Trust me.

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    Credit Saint
    Response from Credit Saint

    One of the best reviews we've read. "Credit Saint made my problems theirs" We will right that on a wall here so the teams can take pride it that statement. That is who we strive to be. Thank you for this review.

    Verified purchase
    Customer Service

    Reviewed March 13, 2020

    I just wanted to say I have experience great customer service each time I’ve called. I want to thank Steeven...and Farres..that had encouraged me to hang in there everything will change in time. I am excited about the company in what they can do to make your life better. Thanks.

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    Verified purchase

    Reviewed March 13, 2020

    Good experience over. They took off some things. Just thought they could take off student loads and my bankruptcy. But guess I’ll go somewhere else. But they really kept in contact with me. Just really wish they could have got those two things off my credit.

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    Credit Saint
    Response from Credit Saint

    Thank you for the review Courtney! Its early in the process. Please get in touch with us so we can clarify the our planned course of action in your case.

    Verified purchase
    Staff

    Reviewed March 13, 2020

    Credit Saint is very thorough and they take immediate action! I am so glad that I signed up with them. I would recommend them to anyone. I've only been with them for 2 cycles and I have seen my credit score jump over 40 points already!

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    Credit Saint
    Response from Credit Saint

    Thats Fantastic! Thank you for the feedback, we do our best to maintain strong pressure on arguments. Great to see such a boost so fast.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed March 12, 2020

    I kept hearing bad things about credit repair companies. I was pretty hesitant. I found Credit Saint because I search companies with guarantees. I read the fine print very clearly and couldnt find anything fishy. I had to pay my bills on time, I had to send them the documents they asked for and I had to confirm I would give them at LEASt 90 days. It didnt even come to that. My score went up 30 points in 50 days. Cant wait to see how high it goes.

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    Credit Saint
    Response from Credit Saint

    Thank you for the review! Great to see score bursts. Now we are on offense, you protect that gain by making sure everything is on auto pay and there is no chance of new damage happening. We will continue to press for you.

    Verified purchase

    Reviewed March 12, 2020

    I have had a phenomenal experience with Credit Saint. I have sat back and watched them go through my credit. I have been with them for about four months now and my credit is finally starting to show it. They have a great team and I will always use their service, thanks credit saint.

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    Credit Saint
    Response from Credit Saint

    Thank you for commenting on our service. We strive to surpass expectations. Stay in close contact with us!

    Verified purchase
    StaffTransparency

    Reviewed March 11, 2020

    Credit Saint has truly improved my credit. My credit went from 663 to 744 in just 3 months!! They really work hard to help your credit. They are constantly sending me updates on things that they are removing from my credit.

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    Verified purchase
    Staff

    Reviewed March 10, 2020

    So far, my experience has been great. I would recommend Credit Saint everyone who needs help trying repair their credit. A co worker turned me on to Credit saints, I tried it out and got my wife on board. I have told a few more people about the services as well, so if and when they ever need help, I have recommend they give Credit Saint a try. Thanks for your service and expertise.

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    Customer ServiceStaff

    Reviewed March 10, 2020

    Everything about this place is professionalisms! Between one on one calls and the website itself, you can get what you needed all taken care of! Definitely would recommend them to anyone whose looking or seeking professional help. Was skeptical at first but after the first month and ACTUALLY seeing results like no other company has gotten me they won me over.

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    Verified purchase
    PriceStaff

    Reviewed March 6, 2020

    Alexander took charge of my case and made light of what I could expect!!!! Very professional manner, very courteous and very helpful when it came time to answer my questions and concerns!!!! Thank you for all of your help and keep the results coming!!!! Very professional company and people there know what they are talking about!!!!

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    Verified purchase
    PriceHonesty & Transparency

    Reviewed March 4, 2020

    I think so far so good. But to be honest I was expecting more, since this is an 1 recommended from almost the whole country, I have around 6 months in program, but I see the program take longer than I expect, which I pay the most expensive one.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 29, 2020

    Since the initial conference, I have received concrete and specific answers to questions concerning my credit and credit scores. The courteous staff has updated my information with promptness and efficiency. Everyone that I spoke to seemed to be very knowledgeable about the services that this company provides.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Feb. 28, 2020

    Credit Saint helped me boost my FICO score +60 points. When movement slowed down, I contacted Sasha, she let me know she didn’t see a need to continue the service at this time, and cancelled the account for me. I really appreciated her honesty. I would recommend Credit Saint to anyone looking to clean up their credit.

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    Customer ServicePricePunctuality & SpeedBilling

    Reviewed Feb. 28, 2020

    One for the cost I think you should supply postage. I have been a member for six months and I've had late payments removed but no collections. Also I had a repo due to not having my correct number or knowing a payment didn't go through. All of this happened in the first three months of purchasing the vehicle. I'm continuing to be a member hoping for better results. Customer service is great. My credit score hasn't changed much become of joining thus far.

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    Customer ServicePriceMaintenanceFollow-Through

    Reviewed Feb. 28, 2020

    6 months, and they've done NOTHING for me. I scan and send my reports and NOTHING has fallen off. Will be charging this transaction back. Definitely not a service that does what they say they're going to do. The customer service stinks. They have no idea what they're doing. It's a service that really does not work. This is not the first service I've used, but it certainly is the worst.

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    Punctuality & SpeedStaff

    Reviewed Feb. 28, 2020

    They are prompt and responsive to help you get on the right track with getting better credit score. Also give you insights on steps to take as you build credit score or are getting it repaired. Follow the instructions and let them help you

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    StaffHonesty & Transparency

    Reviewed Feb. 28, 2020

    The best company. Honestly the BEST service out there for people looking to improve their credit. You will not find a more efficient credit repair company anywhere. I have been with them for a while now and they have been absolutely fantastic.

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    Online & App

    Reviewed Feb. 28, 2020

    This program really works. They took a ton of things off my credit. The website is dated and needs improvement. Other than that they are very communicative and on top on things. I will definitely recommend them to others that I know.

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    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Feb. 24, 2020

    I have been able clear up several inaccuracies and late charges on my credit report thanks to Credit Saint. Now I am able to apply for a credit card and soon my credit will be back to being excellent instead of poor.

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    Verified purchase
    Staff

    Reviewed Feb. 24, 2020

    There are very friendly and they know how to handle the credit score. And they make my credit scored what I want to and only in between five to six months. And now I will refer my some friends to Credit Saint. I really want to thank them.

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    PriceStaffValue

    Reviewed Feb. 22, 2020

    This is a very respectful, responsive and effective service. Credit Saint is well worth the money spent and if I ever need this service again in the future, I will definitely use again. I recommend this to everyone I know who is looking for credit repair.

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    Punctuality & SpeedBilling

    Reviewed Feb. 21, 2020

    Proved to be very successful in getting pesky and damaging items removed. One removal completely surprised me, as the business had been adamant in not wanting to discuss the complaint. Many late payments and items which should have been dropped years ago were corrected and removed. My score increased by over a hundred!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 21, 2020

    Great Service all around, friendly and informed customer service agents. Credit Saint is top notch. They consistently call with updates or changes they really keep you informed as to any changes to your credit profile. I would highly recommend the service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    From the first contact CS has been great. Polite, professional, questions answered, fast responses from staff. So far everything that was discussed was completed. I will always be a customer. If you need help give them a chance.

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    Verified purchase

    Reviewed Feb. 19, 2020

    I hired Credit Saint to restore my credit score after some financial difficulties brought on partly by the real estate crash of 2008. After about 8 months my credit score is back into the "Good" range and I am able to resume our search for a new home.

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    PricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Feb. 18, 2020

    Credit Saint has helped me immensely. My credit was a 490 and in 6 months it was a 620. As of now almost a year later I’m at 700. You have to do all the right things. If you have debt, PAY IT! There were things that credit Saint helped. Remove late payments and have fought to have things even removed off my credit report. I totally recommend them. It’s worth every cent. Be obligated, be honest, make settlements and credit Saint will guide you where you need to be.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 17, 2020

    Credit Saint is a professional company that worked very hard in getting my credit score back up where areas I would have not looked at. They are very good at following up and keeping you updated. When you send them something and they receive it you get a confirmation right back. Highly recommend them.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    Excellent service, very thorough with process and communication. I had a score of 535 and in one year it jumped up to 700 plus. Would definitely recommend to anyone who's looking to purchase a home and has their credit bad.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Credit SAINTS. They are really professional. They take their time to help everyone and they go over all your issues concerning your credit. Credit Saint. Everyone there cares about your needs. They take the time call their clients so I really encourage everyone who is trying to repair their credit. Give them a call.

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    Customer ServiceContract & TermsTechPricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed Feb. 4, 2020

    I have been living with a very poor credit score for years, raising 3 children by myself with no child support. Unfortunately, sometimes, rent or food had to take precedence over all else. I’ve paid exponentially, for every major purchase for as long as I can remember. I decided to educate myself and start implementing what I was learning about credit utilization, age of my accounts, number of open accounts, etc. In studying the Fair Credit Reporting Act and applying to my financial situation I found many violations by the credit bureaus.

    For example: I had an account in collections from a creditor I did not know. For $600. I requested explanation and a month or so later was informed they had bought a unpaid debt from another collection agency. They reported the debt as new debt when in reality it was 8 years old. Moreover, 2 other agencies did the same for the exact same debt in the past 4 years. So I had 3 dings on my credit for same debt all of which were legally too old to be listed on my report, and be penalized 3 times for 1 bill. I disputed with major bureau and they believed the collector instead of me. They simply claimed the debt was legitimate with NO original bill, and the major bureau sided with them. It was apparent, that Credit Bureaus do not listen to “the little guy”. I had proof but it did not matter.

    At this point, I had been able to raise my score 110 points in 6 months but my score is still only 580. I decided to enlist the help of professionals to guide me on my journey. I thought I was being a responsible consumer, and researched several Credit Repair Companies, and landed on Credit Saint. I went to website and read it through, probably four times. It sounded really good, not too good to be true. I mean it sounded ethical. I had been living my life with my head down, embarrassed or ashamed at my inability to have good credit, and all that that entails. I walk upright now, knowing that I pay my bills, my use of credit is appropriate for my income, and someday soon, that seven year period will be behind me. (Website) To enlist their services they simply require you to fill in basic contact info, name, email, phone number: click submit and in less than 5 minutes a Credit Specialist calls you.

    I was so excited to finally have help in this David & Goliath battle I had been fighting alone. Yet at the same time I was very scared given what I heard about dishonest credit repair providers. My heart racing, I listen to what the man has to say, ask my questions, all his replies seemed to parrot the Federal Fair Credit Reporting Act, which did ease my nerves a little. I gave my permission over the phone for him to obtain a copy of my credit report. In seconds he was reading the report to me. I almost know it by heart. He informed me that I would be charged an initial audit fee of $195, then he explained 3 credit repair plans Credit Saint offers. He recommended the middle, “to start” “ to see how it goes”. Plan 1: Credit Polish $195 audit fee plus $99.99 monthly for a prescribed 6 month period. Plan 2 $195 audit fee plus $119 monthly 6 months. Plan 3: Credit Overhaul $195 audit fee plus $139.99 monthly.

    I asked him to call me back to give me time to think (30 min). I reflected back to my research and all roads seemed to point to Credit Saint. “A” rated by BBB, honorable mentions on popular financial Apps, Even a good recommendation by ConsumerAffairs. He called, and promised I could cancel service at anytime. And Credit Saint offered 90 Day money back guarantee. They would immediately pull my credit report from 3 major bureaus, assign me a team to review my reports, formulate and implement a plan to remove any negative item on my report that was in violation of Fair Credit Reporting Act. Moreover, if they were unsuccessful in removing at least 1 negative item then they would issue me a full refund. The “Credit Counselor” read me an agreement over the phone and I agreed. I was repeatedly told that I could cancel at any time, and if I cancel mid month, I would only be charged for services rendered.

    I was asked for my debit card information. I complied. He charged my card $1 to verify it was valid. I was instructed to fax a copy of my Driver’s License, Social Security Card, and a current Utility Bill to a number he provided with 4 days or my “agreement” would be void. This was to verify my identity. He said I would be assigned a case manager in 5 days but if I needed to speak to anyone call 877-637-2673. Counselors on duty nightly until midnight. I hung up the phone, and literally 5 minutes later I received an email from Credit Saint, LLC with large attachment. I opened the attachment AND TO MY HORROR. My “agreement” via phone was now something quite different.

    In fact, page 1 cancellation policy stated “You may cancel this contract without any penalty or obligation within 5 days from the date the contract is signed. To cancel this contract mail or deliver a signed copy of this notice to Credit Saint, LLC NOT LATER THAN 12 MIDNIGHT 02/03/20. Every page said signed electronically, such constitutes a valid signature. Then my name typed. I live in California, and it is Friday 01/31/20 at approximately 10:00 pm. I immediately called Credit Saint, and never noticed that phone is automated. If you are a current client press 1. If you are new to Credit Saint press 2. I pressed 1, and a recording came on and told me to call back Monday through Friday 9-5. I hung up and called again and pressed 2 and a man answered and said, “are you a current customer”? I said I am livid and want to speak to someone now. I was disconnected. I called back, disconnected.

    I used a friend's phone. Same man answered. I demanded an email address of someone in charge. He stated. “We don’t have emails”. That’s funny since I just received a fraudulent forged contract from Credit Saint. He repeated that no one had emails that he knew of? I read further in the contract and discovered a page labeled “power of attorney”, signed electronically. All my fears were realized they had all my info and were armed with a forged contract. Angrily I called again demanding cancellation. I realized that I could email the address that sent me the contract. I demanded cancellation. Then received an odd Do Not Reply message that stated, you cannot make contract changes by email. I then had to figure out how to follow their ridiculous request to deliver cancellation in writing in person by Monday 02/03/20 - midnight. Contact my bank. I could not sleep worrying.

    I went on BBB website and read a review I should have seen sooner. They seemed to have a very similar story only there’s involved Credit Saint placing a hold on the victim's bank account with the fraudulent power of attorney. I consider myself blessed. But I will wonder, worry for years to come about all the sensitive information they have of mine, considering how low will they go? And why in the world do they have an A rating from the Better Business Bureau? In my eyes, BBB is culpable in this. Please warn others. People with low credit scores are already vulnerable, which makes Credit Saints architects, by design, lacking a soul. I can provide any/all documentation anyone may need to investigate and hopefully hold Credit Saint accountable.

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    Credit Saint
    Response from Credit Saint

    Ms. Nunez was a client with Credit Saint for less than 24 hours before she requested to cancel. Her cancellation request was honored. Ms. Nunez was not set to be billed a first work fee until March 6th, 2020. We obtained verbal confirmation from Ms. Nunez to process a $1 temporary authorization to confirm the card details entered were correct. The $1 authorization is reversed moments later, and upon request, a receipt can verify this.

    The disclosures given to the client are STATE and FEDERAL disclosures that would be issued by any credit repair organization, under the laws of the Credit Repair Organization Act. We have no authority over anyone's bank account. Our limited power of attorney, allows us to dispute items on a client's credit report directly to the credit bureaus.

    Our quality assurance team has reviewed the enrollment phone call and all permission was given by Ms. Nunez for her electronic signature. We advise clients to open the email within the next 24 hours to review the agreement. We also confirmed with Ms. Nunez that ANY consumer has the right to cancel their contract during the first five days of enrollment.

    We dialed Ms. Nunez yesterday to resolve any concern, but her husband advised she was not available. We have dialed back twice since and have left two voice messages.

    We apologize that we were not available to speak with you that evening. Your account sign up was not completed until 9:10 pm, after our office is closed for the day. Our customer service department is here Monday-Friday 9 am-9 pm EST as clearly stated on our phone recording. We apologize for any confusion that occurred.

    There was nothing unique or out of the ordinary regarding Ms. Nunez's case. Her enrollment was compliant, she was never billed a single cent, and her cancellation was honored when the request was made.

    Customer ServicePricePunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed Jan. 14, 2020

    I had a lot of optimism going into business with this company and was treated as a valued client throughout my time with them. I elected the highest tier program that was supposed to “attack” every credit issue I had. That being said, you are at the mercy of the credit bureaus and creditors to get anything fixed. Everything that has the potential to be fixed or changed has to go through at least a 60 day processing time. All Credit Saint does is submit the complaints in your name. This is something ANYONE can do for the price of the postage to send the complaint. Credit Saint is simply a go between between your creditors and the credit bureaus.

    Also be aware that some creditors are just stubborn and will never work to help your credit. I mean why should they? It’s not their credit that needs fixing. I kept this company for about 7 months and after all the complaints filed, reports faxed, reports mailed, phone calls and over $575 in payments, my score went up 23 points. That’s it, 23 points. A couple collections were taken off but the part of my credit report that was causing the most damage, late payments, never changed. I had 17 late payments going in and I had 17 late payments coming out. Everyone that I dealt with at Credit Saint acted professionally and were always helpful but before you give any money to them, do your research on how to do the same techniques yourself for much cheaper.

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    Reviewed Nov. 19, 2019

    I just got started with Credit Saints. So far they have told me that if I am not satisfied I will get a refund. As we are only just beginning I have no progress reports. I will review again in two months.

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    Credit Saint
    Response from Credit Saint

    We expect all of our clients to see changes to their credit at the end of the first cycle which is about 30-45 days. If nothing is deleted in your credit history after the second cycle (90 days) you would receive a FULL refund. This is to show you how confident we are in what we can accomplish! Welcome to the Credit Saint family! We look forward to working with you.

    Verified purchase

    Reviewed Sept. 27, 2019

    Tonight we ate Chinese food on the floor of an apartment we could not get 6 months ago. It was the best food we ever ate in a place of our own. Finally. We were living with family before this. Credit Saint didn't do it all for us, but they did play a role. We are grateful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    They took the time to really teach me a lot on the initial phone call. What is actually damage and what is not. I thought that were a heavy factor since the guy at the dealership said so, but the Credit Saint girl said they were not. I like that she told me the truth rather than use a scare tactic. Then after she won my trust, I wanted the most expensive program, but she gave me the middle tier because with my "level of damage" as she put it, Their Remodel program would act like their top program "Clean Slate". I don't normally review anything, but her integrity earned this one.

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    Roger increased rating by 4 stars.
    After a positive interaction with Credit Saint, Roger increased their star rating on Aug. 21, 2019.

    Updated review: Aug. 21, 2019

    Credit Saint reached out to me and helped clarify my misreading of the Experian report. I was originally upset that no progress happened, but they're a good company that will help clean up one's credit history. (Side note: Experian summarizes your dispute results like an idiot) They did manage to delete all the stupid "You-missed-a-payment-once-on-this-store-credit-card-that-you-only-signed-up-for-to-get-a-discount." dings on one's credit.

    I was also faked out by my own credit score moving very little, but Taryn helped remind me that opening a new account (I refinanced my vehicle) was going to bring it down. I'm glad they helped make sense of what seemed like spinning tires in the mud because I was distraught at first. I think everyone's situation is different, but they have experience dealing with all kinds, so I'm grateful I chose them.

    -----

    Thanks for being good people. Faith in humanity restored, at least a bit.

    Original Review: Aug. 19, 2019

    Went to Credit Saint to repair my credit: Things went smoothly at the beginning, but first round, nothing happened. Kept going and paid for a second round, "We're going to aggressively try now!" Nothing happened. However, because I paid out a $68 drug test, that wasn't even supposed to be billed to me, my company was supposed to have paid for it (it was even addressed to their location, but it hit my credit score instead?), they won't give me a refund. So in other words, I paid a bill that wasn't mine to a company that cussed me out, and I paid Credit Saint $300 for "guiding me" to pay that fictitious debt. This was a terrible idea.

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    Verified purchase
    Customer Service

    Reviewed July 17, 2019

    I had a call with my advocate at Credit Saint today where they informed me that I had no damage left in my credit history. I was in the program for less than 90 days. I think it was around day 81 overall since I signed up. I had about 22 boo boos on my credit when I started. It was a lot of student loan stuff. Im glad to say it worked and it did not take that long.

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    Verified purchase

    Reviewed June 21, 2019

    We needed this to work for my husband's security clearance so we researched and researched. We settled on Credit Saint because of the BBB really. Lexington was the other option because you see them everywhere, but apples to apples, they didn't offer a refund, and the reputation was not as good. I don't regret going with Credit Saint. it took a little while but they did a good job.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    The results are good. If getting garbage off your report is your goal, this is your company. Don't expect a beautiful portal. Their portal is "no frills". Here's the kicker, when they challenge, they actually write challenges. This is the difference for all of you comparing Credit Saint to Lexington Law. I've used both. Lex Law offers you like 5 reasons you can challenge an item, "divorce", "military", "not mine" etc. Their system is beautiful to look at, but as far as actual credit repair, Credit Saint's style in most cases will be more effective. They took 45 minutes with me going over the Fair Credit Reporting Act and how we could use it against my damage. They pressed me for more details in certain situations because the rep would not "lead" me in generating my argument, but did know what questions to ask to reach the point of having a viable course of action that was in step with the law.

    They also told me that I didn't have an argument in some cases where the situation I gave them was not enough, they felt, to warrant a challenge to the bureaus. Although, I started the call wanting to challenge everything to get my score as high as I could, the rep discouraging me from just blindly challenging everything told me that this was a company of integrity and they wanted to have it with me, as well as with the credit bureaus. I'm not trying to pull the wool over anyone's eyes, and I liked that the rep's position was, argue the right things, and argue them with the truth. That's how you win.

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    Staff

    Reviewed June 9, 2019

    Very disappointed. Poorly managed company. Employees have no idea what's going on. My credit card was charged twice last month. This past month I didn't receive one item from the reporting agencies like normal indicating they stole from me and did nothing. Please find another company! They must pay a lot for these high reviews that aren't warranted.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2019

    They don't promise much, you will get that from the first phone call. I was almost not going to sign up because the rep wouldn't tell me the likelihood of removing a late payment. But in the first updated report it was removed. I think I was in the service 2 months. Report Clear. Game Over. Victory.

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    Customer ServiceSales & Marketing

    Reviewed May 14, 2019

    I honestly can't believe the honesty and integrity I experienced in dealing with Credit Saint. There was no sales pitch, just straight up advice on what they do. Great communication online, on the phone and in documenting all our interactions on my private portal. Long story short, they cleared up some questionable charges on my report and got all 3 of my credit scores from the low 600's to over 720. This allowed me to apply for a $1 million mortgage at the most competitive rate. Credit Saint exceeded my expectations. And then, I thanked them and asked to cancel my account and they did so IMMEDIATELY without trying to get any more money out of me. Companies with this type of integrity are very few and far between. Thank you so very much Credit Saint!

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    Verified purchase
    Staff

    Reviewed May 4, 2019

    They gooooood! - Jk about the title, but really these people make a difference. I'm very happy I chose to use them. I've only been in their program since March and my score is already up a lot from where I started. I recommend.

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    Verified purchase
    Staff

    Reviewed April 22, 2019

    I contacted these people when I was at rock bottom. Barbara took the time to explain my credit report to me and how credit works. She told me what to do to gain better credit and she dispelled some credit myths that I thought were true. My score is finally going up.

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    Verified purchase
    Online & AppStaff

    Reviewed April 6, 2019

    The website is kind of a pain. So they lost a star. It makes you verify info a bunch. I guess they cant be too careful, but it gets to be a thing after a while. But that's the worst part. I talked to other companies (I don't know if I should mention names) and the consultation with the Credit Saint rep was different when the others sounded the same. With CS they never charged for the consultation, wish I'd known because I paid for a consultation earlier that day with another company. AND the consultation with CS was FAR better. Like a million times better. They spent time going over the actual law with me so I knew what creditors could do and what they could not. It helped me to know how to look at my report and see the flags my rep was looking for.

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    Customer Service

    Reviewed March 29, 2019

    In October of 2018 my FICO score was 619 after paying Credit Saint the $99 dollars start up fee and reviving my 3 credit reports and then I paid $79 3 times and never received another credit report. I called several times and was told they would order another baseline report and I waited 45 days as required by Credit Saint and yet no credit report. I called again and was told this would be escalated to the security department and a new baseline was ordered and the 45 day clock started again. After another 45 days I called to find out what I was paying for. I was offered the top tier service for the same price of $79 to keep me from canceling the service.

    After another 45 days still no credit reports. A few things were removed but the items were scheduled to be removed this year by the credit bureaus. After complaining to the head of Credit Saint I was refunded the last month payment. My credit score fell to 584. I have contacted the state Attorney General's office in California and New Jersey. Buyer beware.

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    Credit Saint
    Response from Credit Saint

    We spoke to Mr. Garica, He agreed that damage was removed from his report in our service. His main problem was with receiving credit reports from the credit bureaus themselves. We have requested new reports to be sent to him. His review makes it sound like his problem is that we lowered his credit score after he cancelled. But that was not his intent when writing the review. His issues are resolved.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed March 7, 2019

    My credit was banged up. Little things here and there for years, bad marriage, some financial mistakes and business moves that didn't pan out. I thought I'd never get back on track. Credit Saint gets stuff off the report. They really do. I'm not done, but I'm definitely not as bad as I was. I'm getting mortgage offers now, but I'm going to let them work longer and watch the rates go down.

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    Verified purchase
    Staff

    Reviewed Feb. 9, 2019

    A realtor recommended Credit Saint to me. And normally I would have brushed her off, but she was very enthusiastic about how they helped some other people that she referred to them. 'Id just been turned down for the mortgage I needed so I had nothing to lose in signing up, that was in November of 2018. Now in Feb of 2019 we have the approval we wanted. Not just approved. I have a 4% rate. Tier 1 credit they call it. (Better credit means you get a lower rate, that means your payment goes down, and you can afford a more expensive house for the same monthly payment vs. higher rate, you get less house for the same money.) From not being approved at all less than 4 months ago. I recommend the realtor to everyone I meet, she has become part of our family. Her advice got us our house. And of course I'd recommend Credit Saint.

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    Verified purchase

    Reviewed Feb. 9, 2019

    I didnt have a lot of hope going in. I used another service like this before and it didnt work out. Credit Saint is different than other companies. They make you jump through hoops a little with documents, but the results are worth it. They posted far better results in shorter time than the last company I paid for this kind of work.

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    Customer Service

    Reviewed Feb. 2, 2019

    So after researching a couple of companies I have decided to go with these guys. I'm still skeptical as I work hard for my money and we all have hard times. So far the communication line is great, well explained from the sound, reviews and ratings. I'm hoping they are just that. So far so good! I signed up 1/27. Today's date is 2/1. 35 late payments, 2 co, 2 col al paid and 1 unpaid that I'm still trying to negotiate with. I will update when I receive updates for those of you who are not brave enough to take the dive my option is remodel. :)

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    Customer ServiceStaff

    Reviewed Dec. 15, 2018

    They spent 90 min on the phone with me just now answering every question I could think of. And I'm a paralegal at a law firm so I can tell if the person I'm talking to knows the law or not. This girl knew it. She was patient the whole time and never pressured me to sign up. I ended up signing up though even though I was really just calling to ask questions. I was planning to sign up after the holidays, but I want to use my credit ASAP so I took the plunge! Hope it works! I'll update later!

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    Reviewed Dec. 3, 2018

    I'm NOT an easy client. I expect a lot for my hard earned dollars and this company did not let me down. Scores are up over 80 points on all reports. They took off a bunch of gunk, but I'll take a little credit for reducing my balances also in accordance with their instructions to optimize my report.

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    Staff

    Reviewed Nov. 10, 2018

    No results with them + they were unprofessional in many ways. Had to switch to another company that has a personalized approach and knows what they are doing. That being said, if you don't want a dragged out experience just like Lexington go with a smaller company that is motivated by results.

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    Reviewed May 25, 2018

    Credit BOOST! Up 160 points since I started. Probably more. I was very very impressed. My wife told me I was throwing money away on this service, but she didn't have a better suggestions so we rolled the dice. And it turned out to be the best decision.

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    Reviewed May 23, 2018

    It took about 6 months to really get my credit back to a place where I can use it from the mess I started with. And I had suffered with bad credit for years before so 6 mo really was not that bad. Considering I have NEVER been able to use credit all my life, I'm 32 now. I've had bad credit since I could first get a credit card. Over the 6 mo with Credit Saint I think I've spent about $500 and I think it's fair considering the overall change in my life. I have enjoyed working with CS.

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    Customer ServicePriceStaff

    Reviewed May 21, 2018

    I called these people in the darkest time of my life. I felt completely lost with my credit with nowhere to turn. The signup consultation was different than the others I'd gone through as other companies just were like "sure sign up and pay us". Credit Saint, wanted to know why I wanted to fight stuff in my credit history and THEN they didn't give me the most expensive program. I didn't have enough "targets" they call the late payments and stuff. I only had 18 total. So they wouldn't bill me the highest program. She could have upsold me and instead gave me the right information to really help me. It was a surprise in today's rat race world.

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    Price

    Reviewed May 21, 2018

    I fought creditors for what seemed like my whole adult life. I never really advanced in my situation and felt like the creditors were all against me and only wanted excuses to charge no interest, but with bad credit, I had no choice. Credit Saint gave me the power to choose when they boosted my credit score. I’m never going back to bad credit.

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    Verified purchase
    Staff

    Reviewed May 16, 2018

    With Credit Saint about a year. Started with not knowing anything about my credit and what needed to be done... Had a fico of about 525. Today I'm at 740... Fantastic results. I'm so thrilled of my results. They're with you every step of the way. The timeline they provide is the best part of the program. Highly recommended. Thanks.

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    Verified purchase

    Reviewed May 1, 2018

    Stephanie did an excellent job providing thorough and complete information regarding each and every question about your services. She cleared up the misinformation another organization had given to me. In their effort to get me to pay them for something they were unable to do. They were trying to dupe me into authorizing a credit card charge for a service which they could not provide.

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    Verified purchase
    Staff

    Reviewed March 2, 2018

    I thought overall your company was awesome and way more smart and logical than other companies. You guys are truly the best. I would highly recommend sending a friend to your company. Please continue the good the work. Great job from you all.

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    Verified purchase

    Reviewed March 1, 2018

    I am writing to say that I appreciate you Guys and Gals. Kept Credit Saint word. Had provided me with the “best possible results in the shortest amount of time” in 4 months. You all assisted me with increasing my credit score up to 140 points. Thank you all for a superb job. I am very pleased with the professional job that was conducted on my credit score. I will recommend your services to anyone that I know that need your services. You had enhanced my life with a beginning of more good things happening. Thanks again Credit Saint. Love the work and effort you put into the best possible Credit Score!!

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