Community Tax Reviews

They’ve been on top of it. They call me. They keep me updated all the time. They’ve been very helpful. I have to give them credit. Tyler, the guy that actually does my taxes, has been doing it for a few years now with Community Tax. I talked to him for the longest time just the other day, just chatting.

I had some tax issues in the past, and I wanted Community Tax to help me out to deal with that. I saw the commercials and the kind of help that they offer. So, I called them, I explained my situation, and they are being very helpful. They've been helping me to fill out my taxes every year, and they're helping me out right now to do an offer and compromise with the IRS. With the program that I'm in, I will be able to have a payment plan and get everything straight with the IRS. Community Tax gets in contact with me on time, checks on if I had received any mail, and they call me if they receive something or if they need some information.

Community Tax has been really helpful in explaining everything to me, consistency and communication. The enrollment was easy and now, I'm finishing up with my case. I'm a bit nervous about it, but I'm also very excited.

I had trouble from the past with my taxes so Community Tax helped me to resolve it. I was calling my bank, and I had Community Tax' number in my phone. I was hitting Community Bank but I wound up hitting Community Tax. I been having my tax problem for some years back, so when the lady talked and we corresponded, we went from there. I was behind on my back taxes from years back and the IRS started to come at me from years back, and then that's when we went and had what we did.

With Community Tax, I got to pay the debt off. We're done and I feel good. I was in their program for three and a half years and it was a long and painful process. The application process was all right though, and communication was good.

Two years ago, I signed up with Community Tax for tax relief and they got back with me on how much it would cost after they examined it. I had to get them to change the person that was communicating with me because he wasn’t communicating with me, and he was kind of snotty. But then, they had Michelle who was contacting me and she would let me know on a regular basis what was going on. She was very good. And then, also Peter, the attorney handling it, was very responsive any time I would call. Overall, the service was good. Peter and Michelle were very good communicators and they understood where I was coming from because I was quite upset with the other guy. He would act like I was bothering him.

I called the 1-800 number (service Department) to see if they could help me. I owed $6,000 and the first person answer said she couldn’t help me so transfer me to her Manager. The manager told me that why not make an arrangement with IRS and make the payments with them and I was very shocked and I told her, "Why you're here then if you’re not going to help me," and she was just, "Call IRS and they can help you," and I was, "You guys are the one calling me all the time. That's the reason I call back and see you guys could help me out," and she said, "Okay I can help you but first we need $500 upfront payment," So I hang up. Call IRS and they set me up with monthly payment without a fee. Please people call Irs and Don’t deal with these rip off people. They won’t help you. They will charge you. Just make an arrangement with irs and make low monthly payments. Trust me don’t deal with this kind of people. They are not helping you.

Community Tax completely failed to help with my tax debt. I had lost a job with a six figure income and was unemployed for 2 years, exhausting savings and 401k, and creating a huge tax debt. When I was able to find a job paying $12/hour, I retained Community Tax in an effort to reduce my tax debt. They failed to resolve any of the debt, despite my hardship, and their ‘resolution’ has left me with financially crippling payments to the IRS. The penalties and interest are still compounding. I didn’t get a penny of help from the $8,000 they charged upfront for my case. Avoid them.

My experience with “Community Taxes Services” was truly, exceptionally, Awesome!! They completed all service offered with 100% accuracy with results. Their customer service and client representation were outstanding, and I am so grateful to have had their services. I would gladly refer their services to all - My many thanks to the “Dream Team” - Daniel **, Peter **, and Bill **.

Community Tax worked with me. I’m on fixed income. I’m on disability because I have to have a kidney transplant, and they told me the fee was $3,500. I told them I couldn’t afford that. So, they broke it down to 24 payments of $176.41 with the company. That was how I chose them. They asked me for my information, I provided the information to them, and then after that, they did an offer in compromise. The offer in compromise took like three to four months. And then within that time, they told me I had to pay what I owed in my taxes, which was $598.

In this long process of tax problem. Community Tax made a good deal with my tax debt, always when I had a question for them they was available to attend my doubts and keep me posted and updated all the time.

I feel comfortable with Community Tax. Getting started with them was simple and I only took 2 interviews. I also had a very smooth interaction with the tax agent. Right now, the process is different, but it was really fast and simple when I started on the company. Still, the quality of the service is good and I'm very satisfied.

Community Tax was fantastic. I'm already done in the program and they did a great job. It was all workable and everything was within reason, within reach, and easy to do. The enrollment process was relatively easy and my interactions with a few of their people were all very good. They cared. The only thing I would've liked was for it to be faster. Still, working with them was reassuring that everything was gonna turn out right. 'Cause it's very scary when the IRS comes after you. But having them with me let me know that it was all being taken care of, and it's a lot of weight and pressure taken away. Also, somebody I recommended them to used them and they liked them.

My experience with Community Tax was great, my tax representative Christopher ** was on top of things and very professional. The outcome was better than expected. I would recommend community tax to anyone that needs help with tax problems with the internal revenue service.

Words cannot express how much I appreciate Marilu ** and Samuel ** for all they have done to solve my tax issues. My questions were always answered and they explained everything to me and what I was going to expect. There customer service was excellent and would definitely recommend them to anyone who needs their services... Thank you so much Marilu and Samuel!!!

I've had Community Tax for about five years now and they got me out of a jam with the IRS. Their agents have been really polite and they're good. I pay this company $37 a month deal to keep me out of trouble. I've recommended quite a few people who have had trouble to them as well.

Somebody referred Community Tax to me. I went through the preparation program, and I didn't really care much about the enrollment process because I wasn't much interested and I didn't know much about what's going. The process was a little bit hard to understand. I spoke with an agent for a short time and I said I have to think about it. I didn't feel comfortable because I got off a little and I said it just wasn't for me.

It was a pleasure working with Christopher ** on getting my tax debt resolved. No matter the issues we ran into trying to get it resolved he was always there to make sure everything went as smooth as possible along with getting the desired result in the end. Would highly recommend working with them. Thank you again!

My experience with this company has been phenomenal. Words cannot express how consoled I felt. They do such an excellent job reassuring their clients. You just want to hire them for life. And I will do just that! You will not regret hiring this company for your tax issues. They will work with you extensively and tirelessly.

Over three years I experienced highs and lows with CTx. The final resolution came recently so that relief is a "the end justifies the means" kind of feeling. Great expectations on my part and a very unrealistic view encouraged by the original sales pitch by CT left a very bitter taste with me over the first two years. Representatives that failed to communicate and literally disappeared in the middle of the transactions. Were a frustrating part of the overall picture. This was not a 'cheap' alternative to my problems in the end. Paying $6000 plus to relieve a crushing $16000 debt that was mostly interest and penalties from the IRS may NOT have been in my best interest but once committed I had little choice but to stick with them. My constant complaint - my self-advocacy finally landed me in the hands of one agent who at last 'followed through' and followed up.

There was nothing done that I couldn’t have negotiated with the IRS myself. I didn’t get anything out of that. It was full of crap. They would’ve done the same thing what the IRS would’ve, if it was sitting on my credit as a judgement. Once I started payment, it wouldn’t have shown on my credit as a judgement. I worked in collections for 17 years. What I was promised is not what happened, but I went along with it. They promised that they could get a cheaper payment for me on the payback. They could possibly even get the IRS to do a settlement where I did a lump sum and kinda got it over and done with. I was told that they would stop them from putting it on my credit as a judgement, which it was already on there as a judgement. Then they were asking me for about the same amount that I ended up paying to the IRS.

I researched on different companies and decided on Community Tax because of their rating with the Better Business service. They had some issues but they seemed to solve the issues that they had with the people. I paid everything upfront, which probably was a mistake. But they told me that the highest I would pay was $6,000. In the middle of all this or towards the end the guy that was handling my case left. I talked to them and they told me I had to file so many years of taxes, so I filed them. Then they came back and said, "Well, you gotta file another five years of taxes."

My husband didn't file a few years of taxes and got behind. He ended up owing a lot of money and Community Tax helped us. It was a two-year experience and a long process with them but it was a very good one. The rep made a big difference because it wasn’t easy. When you owe a large amount of money to the IRS like we did, it’s extremely stressful especially when they start levying your account and garnishing wages. The rep stopped them. We did an offer in compromise and paid a quarter of the $20,000, which was a good deal. We literally don't owe the IRS any money now. It was a lot of work but Community Tax helped us and they were a very professional group of people. They weren't perfect but I would go back to them again.

My name is Tramayne ** and Christopher ** was my tax advocate. I worked with Chris on behalf of community tax for a little under a year. My case was successful resolved and the IRS provided me with the original offer proposed by Community tax. I am completely satisfied with community tax services and the professionalism and courtesy they extended to me at all times. I want to give them a 5 star rating and express how sincerely grateful I am to have them in my corner. Thank you again Chris.

Christy has been extremely helpful! She calls me with any changes or even to let me know there hasn’t been changes! Answers any questions I have or finds out exactly how to answer them!! Really great fun for this company!

I did tax debt relief and working with Community Tax was great. I’d recommend them to somebody else if they had the same problem. I had one agent and we kind of put it on hold for a bit because I didn't have the money available that I knew I was gonna need for the payments. Then that person left and I had someone else and then they left too. I ended up with someone else and she was really good. Every time I left her a message, she called me back. Once I started and signed the papers and we started getting everything, they told me approximately how long it would take for them to call me back. Then after that, every time something came, my agent got in touch with me. From beginning to end, the process was probably two years. I ended up having a payment plan and I ended up paying it off. We ended up settling.

Community Tax was a great asset for me to deal with the IRS and it was a pleasure to work with Patricia ** who was knowledgeable and always kept me informed with my case. She’s a real asset to their company.

Being with Community Tax was a very good experience compared to what I thought it was gonna be. They handled everything. From beginning to end until the process was finished, it took a year which was fine. I worked with a couple of tax agents and they were very good.

I welcome the opportunity to give feedback regarding my experience with Community Tax and their staff. From the first time I called, I received excellent service and Kari ** has exceeded my expectations regarding her expertise and professionalism regarding my tax situation. She returns my calls and/or emails promptly. I’m very pleased with Kari and would highly recommend Community Tax to anyone need assistance with their taxes. Sincerely, Christine **

I was faced with an aging and complicated income tax problem with the IRS. I decided that I needed help and made a list of companies to contact based upon advertisements. I contacted Community Tax first. I was surprised at first contact by the comfort that I felt talking with Paul. This was very important to me. I immediately entered into a contract with Community Tax and never looked back. Christopher ** was assigned as my Case Advocate. He quickly took the weight off my shoulders as he followed the activity and progress of his several specialist. He explained the sequence of actions and the expected time each would take.

Community Tax makes grand promises, take your money which was not cheap and do very little and very slowly to resolve the issue. It's been over 6 months. They pass us off to customer service and they do nothing. We were promised to get IRS fees and penalties waived as this was our first ever mistake when filing with Turbo Tax. We have never been delinquent so we trusted them to handle all contact with IRS. All we get now are threading letters from IRS. They won't return phone calls and we have been reaching out weekly. I guess if your problem is not big enough, you get runaround. Not happy.

Ms. Patricia **, is an amazingly customer service representative.. She’s got the most, incredible personality and thoughtfulness. She, was so attentive working on my case.. kept me up to date by following up with me every 2 weeks.. Ms. Patricia **, thank you so much for your services. You ROCK!

Would like to thank Lissette ** of Community Tax for her VERY helpful, timely, professional and caring assistance in not only getting my Tax Returns done in such an efficient and easy manner, but mostly for treating me with such dignity and respect with what is, and can be such a frustrating and even embarrassing situation. Lissette, and the entire team at Community Tax have truly been amazing and a real miracle for me at this time in my life. I HIGHLY recommend you call them ASAP if you are in need of any tax issues or concerns!

I had very serious issues with The IRS federal and state Community tax helped solved those issues with professionalism, Mrs. Maggie ** was my Representative and she was awesome. She kept me up to date with my case by constant communication whether by phone or e-mail. Thank you so much Mrs. **!! I strongly recommend community tax to anyone with IRS issues!!!

Community Tax did a great job for me. I had a problem with back taxes and the IRS was saying that I owed $10,000. I knew that something was wrong. Community Tax had to reach out to the IRS several times and they worked with me and made sure that they have to do whatever they could to make it so I didn’t have to be worried about the IRS putting a lien on my house. I was financially in hardship and the IRS pretty much agreed to a way lower amount than the $10,000. They definitely got me out of a lot tax debt.

Ms. Angela ** my representative was helped me with my tax problems. She stayed in contact with me on all bases and kept me informed at all times. I would recommend Ms. ** and Community Tax office to my friends. They really care about the common person and their tax problems. They will make you feel very comfortable working with them even long distance. Sometimes I feel that Ms. ** is my guardian angel. If she is, she is doing one hell of a job. God Bless her.

It is impossible and frustrating to get in touch with IRS. Due to my frustration I contacted Community Tax and they were able to get resolution with IRS to my satisfaction. It is worth paying fees to Community Tax. My case manager is Daniel ** and he did everything and he is polite. My Ma. tax is pending but I am sure that Community Tax will get good resolution.

I sought help from Community Tax because I owed a lot of money. The person who I spoke to was really nice and their enrollment process was easy. But it was not a good idea for me because they charge a fee to get your taxes and paperwork, while the other place that I had spoken to didn’t charge me a fee. I wasn’t aware of that until I started the process but I was already in the midst, so I went on with it. I also had to send my paperwork two or three times to them. The first time, it got lost, and then the next time, they kept switching people over.

I was in Community Tax's tax debt program. Everything was good in the whole enrollment process. Whatever I asked them or whatever was going on in the processing, they always updated me. We did the final $100-pay that we need to do. After that, everything is clear. Community Tax was excellent. I can recommend them to people who needs help.

I just want to thanks Patricia ** for every thing she did for me. She is not money a crear person. She is a hard worker..very polite... very patient. I hope she stays there for long time. People like her make a company look like the best. Thank you Patricia **. The number one.

I owed at least $10,000 in back taxes. I was anxious. I was scared. After being helped so exquisitely by Nora, I no longer fear the IRS! I no longer dread recieving letters! Thank you, Community Tax!!! I now use their annual tax monitoring as well.

I had some really bad issues with my taxes which I didn't get resolved. It was getting to the point that I didn't know what to do so I got in contact with Community Tax and it's been really good. I tried to check a couple of companies and Community Tax was the one I felt more comfortable with. The enrollment process was a little scary being in whatever financial situation that you're already in and then kinda committing to trying to give up more money and trying to move those and expenses around. But at that same time, it was worth it. The agent kept me posted on what was going on. Anytime I got mail from the IRS, I would pretty much scan it and email it to her. I get a response back within the next hour or so, letting me know that they were taking care of it. I had to really do some adjustments on my end but the payment plan was fair

Some people told me that Community Tax was good and I wanted to go with them based on what I've been hearing about them. The enrollment process wasn’t long at all and the representative that I had quit but he referred me over to another guy. They called me every little chance they got and let me know what was going on with it. The response time was accurate because if I didn't get somebody right there, they called me right back. The payment plan was awesome and I was glad to have them. They referred me to a licensed counselor and she was good. She handled the case and got everything down pat for me. I’ve completed the program with them and I was satisfied with everything. I already recommend them to a friend of mine.

Nora's communication with me surrounding my tax burden situation was just what was needed for my problem. Nora proved to be on time - knowledgeable, empathetic and spoke to me in a way that made me feel comfortable. Nora truly made me feel that my tax problems with the IRS were being handled professionally. The end result was that my monthly tax payment was reduced, due to Community Tax, by over 250%! Great job by Community Tax and my hat is off to Nora, I hope you have the pleasure to have Nora on your team when you choose Community Tax!

Thanks for being so understanding of my situation and working for me so diligently. I had many issues arise during this process and you worked with me through each and every one of them as if it were your own. Please keep up the great work and I will be a return customer.

I was starting to get harassed about my taxes, so I called Community Tax and talked to some guy. He said I had a good chance and so I went with it. They were real good. The only bad thing is I didn't pay attention to the loan. I couldn't read it on my phone, so I decided just to get them to take care of my case, and they charged me over $3,000 in interest. That's real bad. I didn't see that thing. I would've worked another deal out because I'm having to pay for four years now. The people that helped me through the loan really took advantage of me. They just said that that was the only loan that they could give me.

Community Tax assisted me with my IRS Account. The agents were very courteous, professional and proficient. They were also very timely with correspondence and also kept me up to date on the progress of our issues. I would recommend them to anyone who needs assistance with IRS issues. I will also utilize their services again, if ever needed.

Service qualification. Maggie ** Luis ** really helped me and I would love them to handle any other case... in the future again. Thank you soo much for your hard work. I now feel helped and really proud to have y'all on my side.

Jennifer did an incredible job when she took over my account. She got me in a non collection status. I am completely at ease now and can move on with my life. I got in a financial jam 10-15 years ago, when I became a single parent. Got behind on my taxes and couldn't recover. Thanks again for all the help.

I was late on my tax return, and I do with the 1040 what I have to pay back in the IRS. Community Tax me informed on everything, and everything was great. It took about a year but the program is already complete. It was okay for the price I had to pay.

Hi All,

I asked Community Tax to help with a tax return issue. Their sales rep was very friendly and talkative, and made me feel confident about their service. Their cost was quite expensive (a $500 fee up front, plus a $500 fee per tax return to amend) but it wasn't outrageous compared to other companies I looked at, and they had good reviews, so I went with them. I now regret that choice. The tax representative I was assigned to was entirely non-communicative. The day after I was assigned to him he went on a one month vacation. After he came back, he never contacted me until I emailed asking if he was back yet. After that, he would not reply to my emails at all. I sent mail after mail, all of which went unresponded. Finally I had to contact the sale representative and ask him to help me communicate.

I am taking this opportunity to express my appreciation for the continued work of Barry **, CPA, and the supporting team of practitioners. I previously commended Barry and the Team for their seminal work in breaking the interminable impasse with the IRS. Barry proved that the IRS had wrongfully sought money we did not owe the last 11-years and that the IRS owed us the garnished income that had been in dispute for the last 3-years of that 11-year ordeal. This commendation is written to confirm that a settlement check has finally been sent to us by the IRS to complete the happy resolution of all issues. I want to thank Barry for all his perseverance during this past year and thank Community Tax for providing this service. The Community Tax Team has accomplished what others I have hired in the past 11-years could not.

Thanks to the hard work and commitment from people like Daniel ** at Community Tax, I can rest and sleep a lot easier knowing my tax problems are no longer an issue. Thanks Daniel and Community Tax for helping put my mind at ease and enabling me to be a lot less stressed and more worry free regarding my tax debt.

I saw so many good ratings for Community Tax, so I picked them up. The attention that they gave me was very good, and everybody was friendly and they always answer when I have a question. They attended to my case and they were really nice. The payment plan is great and I like it as well. I feel better and really relaxed without that much money I have to pay for the IRS.

When I called Community Tax, they seemed to help me out so I gave them a chance. They dealt with the IRS for some years that I didn’t pay taxes. They asked me for some paperwork and I sent it to them. Then they just keep me informed every month. They called or texted me to let me know if I needed to talk to the IRS or how long it was gonna take. Moreover, they made the payment plan very reasonable. I knew it was gonna be a little pricey and I didn’t have the money so they gave me a payment plan for six months. They knew what they were doing and I was really impressed with how they handled the cases. I'd tell others to call Community Tax, which would help them out with their problems.

Marilu ** of Community Tax was super helpful and very pleasant to work with in preparing 4 years of tax returns. I had a direct line to her for any questions and used it several times. Even a month later I called her and she answered some further questions for me. I would recommend her and Community Tax to anyone with Tax return issues.

Stress is very harmful, and the IRS is a scary deal! SO Angie and the others who helped me were Great listeners and help set my mind at ease. I salute you and how you help others! Keep up the good work!

Community Tax was a good deal. It took a long process though, and they changed so many people that I never knew who I was talking to. That was frustrating, big time. But the end result was great and I'm happy with the outcome. The IRS sent me a letter saying that they went ahead and approved. I owed $140,000, I paid $5,000 and I’m getting off for a hundred bucks. So, I’m satisfied.

Working with Community Tax has been great. Everything worked out good. They just took a long time, two years. They did really good keeping in charge of me and letting me know that things were in process. They were informative. Their rep worked with me and she was on top of things. I paid them off before they even did anything. But nothing happened until after they were paid. I had to give them 700 down and they got started, and I made payments to them. I ended up paying five grand, but they handled it.

I have had a good experience with Community Tax. I received some papers from them because it says they accepted the negotiation, but I need them to call me or give me more orientation about how I am going to pay the $500 that I have to pay the IRS. Overall though, they are great. There was a mistake but their people solved the situation and were very responsive about it. They also gave me a payment plan, so they helped me a lot. I have been recommending Community Tax to my friends and people I know.

I got Community Tax for my tax preparation and tax debt relief. We still have problems in the process and I’m still working on my payment plan, but my rep has been trying to help me a lot. She's great.

Hired Community Tax in 9/22/2017 to file my income tax return for the year 2016 and negotiate with the IRS an installment agreement for the tax debt. A practitioner was assigned to my case and they prepared the 1040A which was submitted to IRS in October 15, 2017. One month later, Community TAX informed me via email that IRS accepted the terms for the installment agreement and that Community TAX would close the case as they deemed to be resolved. The following month while I was away on a family vacation trip, IRS sent a letter to them and myself (Dec 21, 2017) with a rejection letter for the proposed installment agreement.

We worked on a tax relief with Community Tax and it was very good. We’re very happy and satisfied with everything. The enrollment was great and so was my agent, Meagan. She would contact us when we needed to know anything and she returned our calls when we needed some questions answered. Paula then took over when Meagan went on maternity leave, and Paula and the tax preparer were also great. I know it takes time, but we got calls every time about what was going on, and everything was good. Then on the payment plan, they settled on a $50 figure, which was absolutely wonderful. It’s not like we had to pay it all at once. They also worked with us on that.

Community Tax's enrollment process for tax relief was not bad. The gentleman I talked to at first was a nice guy and we were able to work out an agreement. But there was not one agent all the way through. I dealt with too many and there were times when we didn’t communicate properly. The payment plan was tough and a little stiff for my income, but I got my federal completed. I’m happy.

Community Tax was referred to me by somebody, and I was pretty disappointed because they were spoken pretty highly of. I wasn't very satisfied with them. I paid $300 to get my 2017 taxes fixed which they never did. I never got my returns for them and they got returned. So, I spent $300 for no reason 'cause I have to file them again anyway. And it took weeks upon weeks to speak to someone in regards to my taxes. I was going through so many hoops for very little to no result. I called multiple times, sent emails. I had to leave a nasty comment on their page for someone to get up with me.

Friendly and Knowledgable. Community Tax has helped me throughout the years, not only resolving my big tax debt problems but also helping me prepare my yearly tax returns. I feel like a big weight has been lifted off my shoulders. I am finally back on track!

It was a pleasure working with Daniel, very professional and great services, He was able to save us a lot of money and kept in touch as to how our case was going. Would recommend him to all my friends and family!

Great people to work with... Real understanding of your needs and they will explain every step by step of how the process is going to be... Specially Christian ** and Christopher ** which I had the pleasure to work with!!!

If there is anything TurboTax can't handle, they are lost and have no clue what to do. However, they hide their lack of expertise and drop you at the last moment, leaving you little time to meet deadlines. Don't trust them!

Daniel ** service was impeccable. I would recommend your services to anyone I know that is having tax problems. Thank You Sincerely yours. DAVID HENRY KEVIN **. I will consider your people to prepare this years tax returns for the year 2019. THANKS AGAIN.

My Experience with Community Tax was great, all the staff was helpful. They walked you through the whole process. I would highly recommend this Service to anyone. I don’t know what I would done without Community Tax. I would use their Service again in the future.

Community Tax definitely helped me with my Tax problems. They worked quickly with the IRS and got the resolution I needed. I continue to have them handle my yearly tax returns. If you're in trouble they can and will help!

Christopher ** has been great to work with. Very friendly team. would recommend again in the future if problems arise. Community Tax is easy to get a hold of, for one year this team worked on getting a resolution. After one year a resolution was granted. Tax debt was forgiven but leans remained active until they mature.

So far, everything went well with Community Tax which was referred to me by a friend. Their enrollment process was very easy and my interactions with their agent went very well. I was impressed by her thoroughness. The cost was a little steep, but for the results I got, I was satisfied.

I contacted Community Tax Service this spring about resolving $20000 in tax debt. They resolved my debt with a zero dollar cost to me. I need only to file future returns on time and I am all set. Awesome experience for me, I am so happy to put this into my past and forget about it.

My daughter's financial aide was selected for income verification. My wife had been hospitalized and had lived in skilled level nursing facilities for all of 2016, 2017 & 2018. Subsequently, she filed no return, and I had filed as head of the household. However, we learned she needed to file. The school was requesting the tax return for 2017, and it was necessary to have this resolved ASAP. Maria ** at Community Tax was very helpful in getting this accomplished. We set up a conference call where a plan and strategy was put in place. Maria requested information for the preparer of the return. She was extremely professional and polite as the task was accomplished in a reasonable amount of time. The cost was somewhat high, but we had no other choice at the time. Also, the cost was something Maria had little control over. In my opinion, Maria is an exceptional employee, who would be an asset as a member to any organization.

Community Taxes staff was outstanding in handling the details of my case; their communication was superb. The technical knowledge of taxes and tax laws was the best I have ever experienced. I really appreciate the payment plan options; as I did not have the full payment and could not stand additional stress. Special Thanks to "Christopher **". Rodney

I went with a group some years back when I had some debt, but I didn’t really like the work from that group. So I searched and went with Community Tax. Their reps were very helpful, but I wasn’t sure about it at first because there were a lot of different representatives that were calling me. They should keep a more personal relationship because when there was always somebody new, I felt like I had to bring them up to par of what was going on with me personally. But as time went on, I started hearing more and more from one case manager in particular, Ryan. Some of his assistants that were working on it with him were starting to reach out to me so it was a challenge. The longevity of the case was getting a little irritating and frustrating. They should move along a little faster. But other than that, the experience was great. It took a while but they got me my results in the end, a resolution on my tax bills.

Maureen and Jasmine were outstanding and very professional to say the least. They kept me informed and also made sure I did my part in a timely matter. I thank you very much for your great work. Keep up the good work.

I looked at different companies, and I decided to go with Community Tax considering their reviews. I was impressed. They really worked with me. The latest agent was really good, but I wasn't impressed with the first couple that I had. I didn't like them. They weren't receptive to me. They told me that my case was gonna be hard. I'm like, "What is gonna be hard? I don't have anything. I live off my retirement to survive."

I like being able to see all the people online, their employees and who runs it. I signed up with Community Tax and everything has been great. Enrolling with them was very easy and I was really pleased with them. They would send me a text every week or so just telling me my case was still in review. It’s just a simple thing but it kept me from worrying about it. A little update on what they kept doing was really nice. In the end, my case was resolved and it worked out well for me. The cost of their service was a little higher than some of the other options, but I felt more comfortable using them. It was worth it for me.

Community Tax was the first company that I called and when I compared them to another one, the price was a little lower. So, I went and got all their services but bookkeeping. They were were excellent and professional. With the program, I’m not worrying what I'm gonna do, so it has resolved whatever I needed resolved.

I turned to Community Tax for help 2 years ago. I was real nervous at first. However, the whole staff at Community Tax was very supportive and helpful throughout the entire process. They had a real welcoming vibe and supported me all the way. I would like to give a big thank you to Jennifer **, she helped the last year and a half. Even after hours she still was working to help to the best of her abilities! She fought hard for a resolution in this process. She made it feel like I wasn't a client, but either a family or close friend. Thank you Jennifer!

I saw Community Tax on TV and when I reached out to them, they were very helpful. The enrollment process was very good. It was time-consuming since it took almost two years, but it was okay. I had very good support. The agent did all she could do when I had any questions to ask and tried to resolve it as much as she could. She kept me pretty well at peace. When setting up my payment plan, Community Tax did a perfect 10 and they made sure that I was comfortable with the payment. They took it out of my checking account and it was electronic. They provided a very good service to me. They addressed the situation and when I left a message, they called me back. I don’t have any more stress and I recommended Community Tax.

I had years of not filing taxes. I went with another company first, but they didn’t help me like Community Tax did. I had more communication with Community Tax and they were way different than the other one. They told me everything and went through ever detail with me, like what would and wouldn't happen. Thanks to God, everything went well. Also, the payment plan they set up was good and very comfortable. I've already completed the program and now, I’m more relaxed. I just need to do my half. Hopefully my job will get picked up a little bit more so I could pay the taxes.

I owed many years of taxes. I found Community Tax on the radio and I decided to sign up with them. I liked everything and they did exactly what I expected from them, which was the most important thing. They also kept good touch and the agents I worked with were very helpful. I gave them cash to take care of my problem, and they're pending clearance with the IRS. They also worked out a payment plan that's affordable for me and I’m gonna start making my monthly payments this coming month. I sent off the papers and they’re gonna be doing automatic withdrawal every month. I’m happy with them so far. I don't want the IRS to get too deep into my business, I didn't have to pull down my pants and show them everything, and Community Tax was able to make a deal.

We contacted Community Tax initially watching the TV commercial to relief my Tax situation, but they were above my expectations, from the first contact person to our final resolution. Patricia ** kept us informed at all the time updating all the steps in the process efficiently. Thank you very much for help us solve this important matter. Highly recommended.

Everything was completed about three months ago. They submit everything they told me to do. The reps were friendly and professional, and they were on time. The follow-ups were wonderful. Tesla was on top of it, and she did a great job. The payment plan was pretty much enough for me paying. Community Tax resolved the issue with the IRS. I'm very happy with them, and I have recommended them to another friend.

I had a good experience with the reps at Community Tax. They told me everything that I wanted to hear. I had a tax issue, and Community Tax was gonna get it squared away. The plan they set up for me was great. I paid the payments all at once. However, their service was the worst that I could ever have had in my life. First of all, they did nothing that they said they were gonna do. Right now, I still have the tax issue that I had when I turned it over to them and paid my money.

Working with Community Tax to find a way to settle my tax debt was a dream come true. They were compassionate, professional and most of all incredibly helpful. Gabriela always called me to update me on the status of my case and worked to find a resolution to my situation in a very short time. I would highly recommend them to all my friends and family for all their tax needs.

My tax advocate Abraham ** solved my tax nightmare. I thought I would take to my grave. I can never thank him enough. They settled my 50,000+ tax debt for just a few thousand in fees. I will be forever grateful. Jennifer ** Tillamook, OR

I have a tax problem four years back, and Community Tax helped me solve the problem. So, I use them since then. They can figure out how to do the tax. The rep that I dealt with was very professional. She helped me solve the tax problem. I have four years left to complete the program. Community Tax is a great company.

I started with Community Tax a couple of years ago, when I was desperate to try to figure out what to do to get myself together with my taxes. My husband had passed away and I was kinda nuts for a few years. And I heard a commercial on the radio on my way home about Community Tax, and I called and my first contact was with a man named Bruce. Things just progressed, and he helped me. He was kind. There was a sweet lady who helped me get signed up and really watched my thing and let me know if there’s anything going on. They’re all wonderful people that were involved in my case. They walked me through everything. The only thing that I had that could possibly be considered negative is I had believed that it would take care of both my federal and my state tax issue, and, as it ended up, it was just my federal.

Community Tax took our tax situation and they really got a nice outcome for us, which was really nice. Sometimes their secondary approach doesn’t always hit. I had back taxes for tax seasons 2013 to 2017, and they managed to get the IRS to declare that period uncollectible due to some input my wife and I gave them about our assets, which was fine. So, the IRS wrote off 2013 to 2017 as uncollectible. Before they made that decision though I told them that I gotta get my 2018 tax dealt with here. They told me that for an extra 1,000 bucks, they would add 2018 to the 2013 to 2017. That was fine with me, so I paid the $1,000 and now it was 2013 to 2018.

Mr. Abraham ** my advocate was very helpful. He is knowledgeable and knows his job as an advocate to your company. Whenever we we have questions he’s always have the answer. If not he will do research to give us comfort.

I would recommend Community in a heartbeat. The staff was great Erica ** was very through and eased my mind. The staff was kind, always willing to help get you information you need. The staff went to bat for me to get my taxes under control.

I sought help from Community Tax for tax issues. They worked out a plan for me and they had provided a very high level of comfort. I felt that they really handled me with concern and compassion. They gave me the confidence that they were gonna handle things correctly and everything was gonna be taken care of. Furthermore, they followed through so I was very happy about that. They kept me updated on what was going on or what was gonna be needed for tax prep. It was great to have someone that provides really great customer service. It has been worth every dollar. There are a lot of different companies out there that are just looking to take your money and probably not really provide follow-through. But with Community Tax, they had proven that the service that they have said that they’re gonna do is exactly what they’re gonna do.

I had not filed my taxes in years and decided to call Community Tax. It was the best decision I ever made. Their very experienced staff of IRS Enrolled Agents, CPA'S and Attorneys are 2nd to none. They not only took care of my IRS problem, but gave peace of mind.

Miss Christy was very polite and friendly. She answered all my questions and got back to me with the good results that I was hoping for. It’s very hard at times to do business over the phone but with an employee such as Miss Christy I was well please she deserves this recognition.

Community Tax representatives were very thorough with resolving my tax debts. They kept me updated at all times. The only surprise to me (or maybe I misunderstood), was they do not negotiate with the state tax unless another fee is paid. I did not know this.

Community Tax has been awesome, efficient, and has excellent service. They have timely communication strategies, always returning emails and phone messages. Community Tax most recently has started monitoring my tax activity throughout the year and they have been sending me regular emails to communicate the activity to me.

They charged me $15,000 and what did they do???? They claimed they settled w/ IRS as uncollectable then shortly thereafter the IRS put liens on my home and property. I don't know they did anything as far as solving my problem.

At first I was reluctant to respond to a television commercial for tax help, because sometimes infomercials promise you everything and delivers nothing. But in this case everything Community Tax said they would do they delivered. I was married at the time and in a big tax debt and called Community Tax and they assigned us to Derek ** who worked with us and through his painstakingly task he was able to eliminate over $42,000 in tax liability. When Derek ** stated he will be able to help us, he delivered. And I recommend that you ask for Derek **. Although every one I talked to at the company were very accommodating and pleasant, but he was the one I dealt with the most. Again, I highly recommend this company and this representative in spite of my bias towards his delivery of service.

Victor ** is awesome. He help me and my wife on a IRS case that I had an issue with in 2016. Him and his team was very knowledgeable on their field of work. Thank you Victor ** and your team for your help.

Resolve tax problem, very competent and professional.. Responded to each form I needed, answered all questions that I had for them. Would recommend them to anyone... I did recommend them to several people that I have worked with.. Will have no problem using them in the future.

My experience started out very well initially. I paid my fee. We negotiated a settlement. I paid the settlement off. Case closed. But then I started receiving "adjustments, significant adjustments" from the IRS for the tax years we had already "negotiated." I mailed 100% of everything I received to Community Tax but it was never clear to me who held my primary client relationship but when I called to follow up the staff seemed uncooperative and definitely uninformative and I have since nearly given up on the matter but instead of praising Community Tax and giving them referrals like we started out now I rate them 2 out of 5 stars and refer no one to them. So they have lost far more than I have at this point. I have a lot of friends. Feel free to contact me anytime to discuss.

Easy company to work with. They did a incredible job of getting me a resolution that worked for me. Customer service was amazing, always there to answer my questions and guide me along the way. Wish I had contacted them sooner!

I had to submit my data multiple times and updated data since my proposals were other delayed or submitted too late and we had to start over again. It took over 2 years to get it resolved, seemed like it should be better streamlined. By the time it was resolved my property value was deemed to be good enough for not meeting the hardship criteria.

I would highly recommended Community Tax. Very experienced. Knows what they are doing. Also can answer all questions. Great Company to do your taxes. I can say back in the day really save my Life. Was behind in taxes. Made a deal with IRS to keep them off me. So I could move on with my life. Five star for sure.

Thank you for the best customer service. I appreciate all the hard work and best service provided to me. I would definitely recommend your services to others. Thank you again for always being up to date and always following through.

From day 1 everything moving along smoothly with my situation. From the moment I spoke with Joe **, the Joe ** all the way to the present with my case manager John **. All my questions or concerns have been answered. Looking forward to a final resolution to my situation. Thank You John and the 2 Joes.

Although it took four years to resolve my tax issues and penalties problem, they never stopped working on my case until we achieved our resolution and kept us protected from harassment of the IRS. They diligently worked with the IRS in finding the best program for our case. They kept us informed and updated monthly with the current situation and with every step their taking and kept my worries and anxieties at bay, by their assurance of not leaving our case on the sideline. We are very satisfied by their customer service and support and how they professionally handled our case, particularly Ms. Daniela ** and Atty. Tyler **.

Community Tax delivered on their promises. John **, my case manager was and continues to be prompt and professional. I have and will continue to recommend Community Tax to family and friends. Check them out, you'll like what you find!

I had a great experience with Community Tax. Great customer service and results. My case was settled in less than a year, and even when it is settled, they still giving follow-up to the case. Thank you Tessa **, José ** and all the staff of Community Tax for their diligence.

From the word go Community Tax has been the perfect company to deal with for our tax debt. We have received nothing but professional service and informative information. Two representatives that stand out above the rest are Christopher ** and Maureen **. They kept us up to date on the completion and filing of our taxes regularly. Answered every question we had and we're always polite and respectful.

My experience with Community 2018 tax return is very helpful. If you have any questions, you can call them anytime to ask the question you have in mind. I am very satisfied with what they do. I certify that this review is base on my experience with them and is genuine opinion.

My experience with Community Tax was an answer to my prayers. Contacting them was the best solution for my tax problems as well as getting rid of the garnishment IRS placed on my wages. The whole team that I dealt with was very professional, reliable, and they did exactly what they said they would do for me. I would recommend Community Tax to my friends and family if they become in need of help the way I needed help. Thanks Community Tax!!

I liked Community Tax' kindness and friendliness. It seemed like they cared more about their customers. For the enrollment process, there's a certain amount of money down and they work with you on it. The process then gets started. I’m going through the process with them and right now, everything’s going fine. I talked with their reps three times and they've been good. They’ve taken care of everything else. They’re also pretty easy to get ahold of.

I had problems with my 2015, 16, 17 tax returns. They were able to correct it and get me filed and worked out a better payment plan for me. I will be using them again to file this year because I had to sell my home early. This could be a tax issue so I will go to the pros.

Community Tax provided me tax relief service and although it took a long time it was awesome. I accumulated a bunch of credit a year ago and it took them a while to get it all settled. But I was very pleased with the outcome and their service. I'm not stressed out over all the stuff IRS was doing. And they got me a settlement that I didn't have to pay all of what I owed. I'm happy. Everything worked out great. I recommend Community Tax all the time to a lot of people. I am actually probably gonna call them back and try to do the tax thing with them since I just started a new job right when they were settling everything.

I owed a certain amount with the IRS. The reps at Community Tax were all pretty good about how they did the enrollment process and keeping communication with me. Everything got completed, and they all kept me updated on everything. My payment was $580 a month, and that’s more than a car payment. It is high and I have no job, so they could have at least break that down for me. It would’ve been 100% awesome if they would’ve cut that payment in half, even if it was for a whole year that I had to pay. But I did it and it’s done. All of my back taxes were wiped out. Community Tax did everything the way it should’ve been done.

We originally hired Community Tax to help us with our IRS tax problems. It took at least three or so years for Community Tax to fully resolved our difficult and what seemed to be impossible situation. Their tax experts were able to obtain the almost perfect resolution for us. And, yes, we were asked to submit a lot of pertinent information necessary for our case. They worked side by side with us, and the process was tedious, and slow on the part of the IRS. No one can rush the IRS! Community Tax have very wonderful people on their staff. They were always answering my questions, as we were in desperate need to get our case resolved in our favor. We had some ups and downs during the process, but; Community Tax had experts who would work with the IRS "experts", and that's not an easy task!

I liked the demeanor of the Community Tax people who were talking to me. I first started out with H&R Block, and the demeanor of the woman that I was working with put me in a panic, because everything was so negative. But these people from Community Tax would help me without all the emotion, and that was what I needed. They didn't try to agitate me in any way. They were very supportive of me and my situation. I'm always prone to try to stick my head in the sand and not deal with it. And they stayed on top of it with me. They had me do some DocuSign, pay them, and we started rolling. They didn't try to scare me about my situation. The whole time they told me, "We're just gonna help you get through this and get you back into compliance." And that's what they did. So it was a good relationship with them.

So far, I have had a wonderful experience with Community Tax Service. They (Erica **) is very attentive and understands my needs. She makes me feel comfortable, even when I am terrified, she puts me at ease. The other staff members are also amazing and understanding.

The enrollment process with Community Tax was pretty easy and straightforward. It was all over the phone, faxing and emailing stuff. They have already completed my offer in compromise. But it took twice as long. They missed my deadline the first time and I was pretty upset about that. One of the practitioners there said that the system went down and he missed the deadline to put in my resolution. It took over four years for this to come to an end and complete it. We started over and they did everything. They already had all my documents. They used to call and say they were working on it. I understood a lot of it had to do with the IRS. They took their time. In the end, I came out with a positive result and that was all that I wanted. I’m pretty happy. Community Tax did a pretty good job. It's just every time you call, you have to explain yourself over and over. They should allow you to be in touch with one person who knows exactly what is going on.

Community Tax did a great job filing my federal income taxes from 2013 to 2018. They did an excellent job negotiating a very large tax bill and getting the IRS to place my taxes due into an UNCOLLECTABLE category. I'm very pleased with the outcome. Thanks again to Community Tax.

Community Tax has been wonderful! Extremely helpful! Chris ** went above and beyond for me! Always explained everything thoroughly so I understood what was going on. Thank you so much for your help! Really appreciated!

Wonderful people, they interact well with clients through keeping the client informed. Follow ups are frequently. I would recommend this service to friends and family. Never felt as though they were unprofessional, and always felt confident of having great representations.

Enrolling with Community Tax was easy. I called and talked to their reps and they told me their process. They kept in contact with me at all times on what I needed to do and the procedures that were coming up and what papers and documents I needed to send to them. That was really nice. The payment plan they set up for me was good too. Community Tax got me out of the debt that I was in. I have since recommended them to a friend.

I got Community Tax to do tax debt relief for me. However, I'm disappointed that they sold the loan to another company which I haven't been pleased with. I wasn't told that. At the time, I was paying tax relief for X amount of money supposedly for two years. The other finance company extended it for three more years. If I would've known they were gonna sell the loan that I'm paying them, I never would have done this because if I would've continued paying Community Tax like I was supposed to, my fee would have been paid by December of '19. The other company reduced the payment by $25. Also, the sale wasn't negotiated with me. Community Tax automatically did it and I hate them for that. I wouldn't refer anybody else to Community Tax again.

Community Tax came to my rescue, referred to me by my sister who gave me a good feeling about using them to fix my problem. I can truly recommend them to help you resolve your tax burdens. I was very pleased with the results. They are the best of the best. I found an advocate. After talking to him once no matter what the question he had an answer. Thanks Dan ** for guiding me through the process and helping overcome my fears of not knowing what to expect. Pat **

I was being stressed out with all the letters coming from the IRS. Didn't have the money to pay and didn't know what to do. Then my mom and I heard on the radio about Community Tax and gave them a call and all I can say is thank God they took me step by step on what to do. Explained everything in detail and now I feel like I can breathe again. Thank you Chris and everyone at Community Tax that helped me. You guys have made my life better.

I saw Community Tax on a commercial on TV and they provided the tax relief program for me. They got my resolution pretty fast and they did a great job. I didn't have enough money, so they worked out the loan for me and I’m just making payments. They got my lender for me and made it easy to fill out the application. It was all online.

I needed help with my back taxes. I went with Community Tax and my experience with them was great. They reduced my taxes, so that was good. Dan, the agent I worked with, was very good at his job and he did what he said he was gonna do. I also felt very comfortable with him. I'm very happy with the company.

I talked to an initial salesman with Community Tax and I liked what he was telling me. That’s why I decided to go with them but the experience was so-so. It took too long to process through, although I know the government was shut down there for a period so that had an impact on it. In the beginning, we were dealing with a lady then a man took over for her then John took over for him. He was the last person we wound up with that kinda kept in constant communication. So there were three different people in the process of it. Then Peter was the final guy that I was speaking with, on and off. I spoke with him yesterday and he called me back. I made appointment and he called me yesterday so I’m good with that.

This is truly a 5 star service. Community Tax provided a team of professionals to help me take care of questions and tax filing processes after many attempts of working with the IRS who only created more stress and difficulties. A special thank you to Tessa ** who coordinated all necessary communications while keeping me up to date.

I spoke with Community Tax's reps over the phone. Christy, the rep whom I worked with, was there from the get-go. She got back with me every time. Community Tax really helped me out and provided relief. They explained everything really well for me. I got really good service from them.

Community Tax is doing a good job with my case and I’m very satisfied. The process takes time, but they always keep in touch. Working with them had at least hold off the liens that I had as we wait for the case to be resolved.

Considering the ease of working with Community Tax, as far as getting information to them and their electronic retrieval of account information, we chose to have them for our accounting and tax preparation. We enrolled several years ago and our experience was daunting because we had to get our bank involved. We wanted automated account information retrieval so the accountants at Community Tax could get our banking information without us having to either upload or send them a file. They were able to make it easier. They even came up with a custom way to get information from our point of sale system, which the accountant that we were using before wasn’t able to do. The process took a little longer, but in the end, Community Tax got the job done.

Community Tax was advertised at the time that they had IRS personnel that worked for them, and they would be able to guarantee no audits. They did my tax resolution, and they also did my actual taxes. The enrollment process was easy. It just took me one step over the phone. Community Tax ended up getting my stuff done. And that was something I needed. Right now, I’ve been waiting for a callback. I need to know if they resolved my new fee with IRS. I actually called, left about three voicemails about a week ago, and I haven't heard from him anywhere yet. I've been working with Leticia, Ashley, Amir, Dennis and Derrick. Amir and Dennis seemed to be overly thorough. They spent a lot of time talking to me on the phone. With the exception of me waiting for a callback from Ashley for a week and some change, everyone’s been efficient.

We got to a point where we cannot afford the taxes because my husband lost a lot of his client. He was self-employed and I’m working. Community Tax has been very helpful to us. After seeing Community Tax, I contacted them. They called me back. So, I asked what they do, how they're gonna help us, and their guy explained to me. But then my husband researched them and he said, “Oh, okay. This is like a good company because they’re on that BBB."

Community Tax saved my life. I was about to go crazy and I didn’t know what to do, and then their program solved my problem. I threw a number out to them and they worked with the state of Wisconsin to try to get them to agree to that. The state didn’t agree, but Community Tax worked with the state to come up with a number that I could manage. And so far, I’ve made three payments to the state. Enrollment was very easy, too. I've worked with John and Paula, and Paula did a wonderful job of helping me. We’re several hundred miles apart, and we did everything over the computer or the phone. I was very satisfied with my interaction with them and I feel very comfortable about this process. Community Tax is very competent and their service was wonderful, and so was my experience with them.

After 5 years and nearly $5,000 in debt to the IRS, Community Tax was able to provide me with "peace of mind" with their team of professionals. For a fraction of my outstanding debt to the IRS, they resolved my issue above and beyond my expectations. God Bless them.

I had some serious problems with my tax debt. So, I contacted Community Tax. My experience was fantastic and overall, they were great. So I'm glad that I contacted them. I worked with two ladies. I worked with the main person who was great. She seemed to care. And then there was somebody who was the go-to person. And she was a great help, too. They were understanding and patient.

One thing I can say is owing the IRS money is not a fun thing! But when I got on board with Community Tax they helped me all the way to the finish line, and my man Daniel ** in legal!! What a blessing to have this guy. I recommend these cats all day every day! Aloha!!

I needed to fix my problems for the IRS and I felt that Community Tax was very good for the other ones. They provided the service for doing my taxes and for my attorneys. The services were very good. If we have any problem and we have any question, we just call in and they answer them. However, the customer service is sometimes not good. When I call Community Tax and tell them I need to speak to my agent, they say they can't help me and send me to the different department to different agents. And I would ask a question, and they'd say I'd need to talk to my agent.

I got tired of the IRS having control over me. I got family that works for the IRS in Virginia, and I'm not their enemy at all. They're wearing a uniform, they got a job to do, and they're part of our country, but they're a royal pain in the butt. I wanted to get rid of that irritation. The IRS let me off the hook easily which is really unbelievable, and Community Tax was the one who did it. They helped me get straight with the IRS. They helped me be legal. There's no cost they could charge me that’s not worth it.

CTAX is professional, dedicated tax experts. In 2014 CTAX took care of a mess I had 7 years of unpaid taxes, my IRS letters stopped & I was reminded, at my conv Cris ** (and all) diligent, attentive!!

I had some tax problems and among the companies I considered, Community Tax was the one being the most honest with me. They were upfront and didn't try to blow smoke by saying they would get me this and that. The program they provided me was a bit sketchy at first because I thought I was paying for everything. After the tax situation and we started doing taxes with them I thought everything was taken care of on a fee that they were pulling out every month. It turned out that it wasn't. Still, it's understandable.