Community Tax Reviews

I had an excellent experience with Teri Pepitone **. She was professional and genuinely committed to helping me. My questions were answered promptly and thoroughly. She took the time to ensure my questions were addressed. It's refreshing to receive such attentive and high quality service. I truly appreciate her dedication to customer satisfaction.

Teri ** has been working with me on my tax issues. I fell behind years ago, and things pile up to a point where I felt like the stress was going to be too much to handle. Her and her team have helped me find some peace in my situation as well as taught me how to better track my own expenses in my personal life as well as my business. They always answer me quickly to schedule a time to talk, and I never feel rushed with my questions. I've learned a lot because of them, and the comfort of knowing I'm not in this alone anymore has meant a lot to me.

Lots of praise to go around for the excellent communication and experience I’ve had with Brian **, my Case Advocate, and his experienced team, Rebecca ** and Dennis **. Even those answering my calls, like Nester, I compliment for giving me their full attention while putting my IRS anxiety at ease.

Very professional quick response on a perfect gentleman on the phone. Thumbs up.

Very good customer service, always answer my questions, especially shout out to Raul **.

Not worth the extra costs. If you're aware of your debt and are willing with work with the IRS save the 400 startup fee and the 2400 lawyer fees. From the start it didn't feel right. They pull my initial payment outside of a date we agreed. And the intake call with the lawyers was with a woman who was hard to understand, and it was clearly just being read from a script. Save the money and put it towards what's owed. You are going to owe and have to pay regardless of using their services or not. Don't waste your money.

Community Taxes is one of the best Services constantly double checking with me, answering my questions, returns my calls. Community Taxes to care of all my problems. I hardly recommend this company for better than all the other ones I have dealt with.

I engaged Community Tax to help me with a substantial Federal Income Tax Liability. Due to my health I suffered a significant loss of income which made it impossible to satisfy this liability. My primary liaison throughout this process is a Mr. Brian ** and my practitioner is MS. Sureily **. I provided them with the requested financial information which was submitted to the IRS. As a result my liability has been reduced by 89% and am on a very affordable installment agreement which I can satisfy, I can't them them enough for the work they did on my behalf. I would highly recommend this company and these individuals in particular to anyone in a similar situation.

Community Tax is a lifesaver. They helped me with my back taxes & got me a great resolution with the IRS. I was so scared before calling them & they truly took care of me & put me at ease. I continue to use them for my yearly taxes. Brian ** has been my agent for years & is one of the best employees I’ve ever dealt with!! He is a true joy. Please use them if you need help with your current or past tax issues. There is no better company out there! Jeff P. Studio City, CA

I have nothing good to say about this company. I paid over $3000.00. They had a CPA generate my 1040X in 2020. I still don't have this resolved. They keep blaming the IRS but they should have advocates right to the IRS to get to the bottom of this problem. They call once a month, ask ME if I have heard from the IRS. ME they are supposed to in contact with the IRS that's what I paid them that huge fee. I would not use them based on my experience with them!! I have nothing good to say. Get me case fixed Damn it 5 years? WTF??

I had an excellent experience working with Community Tax. Shirlene ** guided me through the process with professionalism, patience, and clear communication. She made sure I understood each step and always followed up promptly. My tax practitioner, Michael **, was thorough and knowledgeable. He handled the technical aspects of my case with great care and ensured everything was accurate and complete. Together, Shirlene and Michael worked as a team to resolve my tax matter successfully, and I truly felt supported throughout the process. I am grateful for their dedication and highly recommend Community Tax to anyone seeking reliable and professional tax assistance.

Great help, everyone was friendly and helpful. They resolved all my issues and answered all my questions. I couldn't ask for a better team, and everything was great and helped me in every step of the way.

Teri ** has made this process with ease and professionalism for me. Her communication has been completely so understanding for me and eased my worries. I recommend Teri to anyone who wants great communication and follow through.

Audrey ** has been absolutely essential in helping me get a resolution for my tax situation. From the beginning, she was professional, responsive, and always available to answer my questions. Before coming to Community Tax, I worked with another firm that seemed more interested in taking my money than actually helping me. Community Tax was the complete opposite. They truly worked with my budget and focused on getting real results.

Teri ** was very kind, professional and knowledgeable. I appreciate her assistance this morning. She provided solutions to my questions. I am grateful. Dealing with the IRS can be stressful for so many. Teri was punctual, knowledgeable and answered all my questions.

Brian ** and his team did a great job helping us with our tax issues. We highly recommend them. They walked us through a very difficult time for us and were very patient throughout the entire process.

It is incredible how thorough this team is. Their creativity and tenacity really helped me out of a very unfortunate situation. The team communicates effectively, is very invested in seeing a favorable outcome for me. What makes this true is the time they take to teach me more about my situation and what they were doing to fix it.

Not worth the money — I paid them to file my 2023 taxes and negotiate my balance for 2021 & 2022 into a payment plan so that we can get manageable payments towards our tax balance. They are impossible to get a hold of, half of the people we worked with didn’t speak English and once they tried getting someone else involved who did - Amanda - she helped for a brief time and then we were left to deal with the same non English speaking office personnel. We’re going on almost 1.5 years and I still haven’t gotten a resolution to anything. Save your money and hire a different company if you need help. These people are NOT GOING TO HELP YOU.

I found myself in predicament with the IRS for the first time in my life. I was researching companies for months before I found Community Tax. When I made the call, they were quick to begin searching for a resolution and they were very upfront with my options as well as cost. The biggest hurdle was cost, but they offer very affordable payment arrangements. Everyone from the very first call to the very last call maintained a high level of professionalism and made every conversation personable. I highly recommend to anyone who may have found themselves in a precarious or unforeseen financial circumstance with the IRS!

Froud Taxes filling - Taxes Scam - Fraud - IRS taxes Fraud. Worst Experience ever. I paid them to do my taxes (there is not even a problem, it is just filling) and they promise tons of time during phone call amazing assistance. I am asking for weeks for assistance to make sure what I am sending is the correct thing, they ignore my questions and only reply the same protocol message of "we need this papers". They got me with an Instagram advertising, I swear for god if I don't get my refund I'll pay the same money to post a Instagram video of saying how bad this company is.