Community Tax Reviews

I recently utilized Community Tax ... after doing thorough research. I noticed that Forbes Magazine named Community Tax as 1 of 5 of the very best Tax resolution firms for 2026. Community Tax was FANTASTIC. Kerri ** and Angelica and their respective teams were great and efficient throughout the entire process. Bottom line ... I took care of my Mom's taxes as she was four years in arrears. Not only did Mom not end up owing ... she in fact received more than 5k back from the IRS over and above Community Tax's fee. I would recommend them to anyone!!! Greg C

I have been working with Rep. Teri ** and Carlita ** for more than two years. They have been more helpful to me than I could have ever expected. Although with my having Tax problems, I wish that I were never in this position that I need their services. However, although I may be in a lot of trouble these two Representatives have made my experience extremely pleasant throughout this period of time. They keep me up to date on negotiations, always friendly as well as professional. Those two have been a Blessing to me throughout my unfortunate dilemma. They've made it so much easier for me to live with myself. Thank you Teri and Carlita. You are wonderful people!

When you first reach out to Community Tax, you pretty much speak to one person (you THINK) but there is an entire team working on your behalf. They came up with a payment plan, that I had all intention of keeping, but then….short term disability hits & I’m off for 9mos. Takes me 6 months for my company to pay me anything. They hung in there with me as long as they could, with me making a payment here and there. When they finally had to close my account for nonpayment, I became worried. When I finally won my battle with my employer, I then wondered if we had to start all over. We didn’t!

When you've lived with IRS tax debt for more than 11 years, it becomes more than just money—it becomes a burden that follows you every single day. My tax debt had grown to over $167,000, and throughout those years, I hired multiple tax relief companies, spending thousands of dollars hoping someone could finally solve my problem. Every company made promises, but none delivered the results I desperately needed. I began to believe that I would carry this debt for the rest of my life.

I had an excellent experience with Teri Pepitone **. She was professional and genuinely committed to helping me. My questions were answered promptly and thoroughly. She took the time to ensure my questions were addressed. It's refreshing to receive such attentive and high quality service. I truly appreciate her dedication to customer satisfaction.

Terri was very helpful and kept in contact with me every step of the way. Very happy with the service.

Terri and the team was great 👍🏾. Helpful through every step.

Not worth the extra costs. If you're aware of your debt and are willing with work with the IRS save the 400 startup fee and the 2400 lawyer fees. From the start it didn't feel right. They pull my initial payment outside of a date we agreed. And the intake call with the lawyers was with a woman who was hard to understand, and it was clearly just being read from a script. Save the money and put it towards what's owed. You are going to owe and have to pay regardless of using their services or not. Don't waste your money.

Teri ** has been working with me on my tax issues. I fell behind years ago, and things pile up to a point where I felt like the stress was going to be too much to handle. Her and her team have helped me find some peace in my situation as well as taught me how to better track my own expenses in my personal life as well as my business. They always answer me quickly to schedule a time to talk, and I never feel rushed with my questions. I've learned a lot because of them, and the comfort of knowing I'm not in this alone anymore has meant a lot to me.

Lots of praise to go around for the excellent communication and experience I’ve had with Brian **, my Case Advocate, and his experienced team, Rebecca ** and Dennis **. Even those answering my calls, like Nester, I compliment for giving me their full attention while putting my IRS anxiety at ease.

Very professional quick response on a perfect gentleman on the phone. Thumbs up.

Very good customer service, always answer my questions, especially shout out to Raul **.

Community Taxes is one of the best Services constantly double checking with me, answering my questions, returns my calls. Community Taxes to care of all my problems. I hardly recommend this company for better than all the other ones I have dealt with.

I engaged Community Tax to help me with a substantial Federal Income Tax Liability. Due to my health I suffered a significant loss of income which made it impossible to satisfy this liability. My primary liaison throughout this process is a Mr. Brian ** and my practitioner is MS. Sureily **. I provided them with the requested financial information which was submitted to the IRS. As a result my liability has been reduced by 89% and am on a very affordable installment agreement which I can satisfy, I can't them them enough for the work they did on my behalf. I would highly recommend this company and these individuals in particular to anyone in a similar situation.

Community Tax is a lifesaver. They helped me with my back taxes & got me a great resolution with the IRS. I was so scared before calling them & they truly took care of me & put me at ease. I continue to use them for my yearly taxes. Brian ** has been my agent for years & is one of the best employees I’ve ever dealt with!! He is a true joy. Please use them if you need help with your current or past tax issues. There is no better company out there! Jeff P. Studio City, CA

I have nothing good to say about this company. I paid over $3000.00. They had a CPA generate my 1040X in 2020. I still don't have this resolved. They keep blaming the IRS but they should have advocates right to the IRS to get to the bottom of this problem. They call once a month, ask ME if I have heard from the IRS. ME they are supposed to in contact with the IRS that's what I paid them that huge fee. I would not use them based on my experience with them!! I have nothing good to say. Get me case fixed Damn it 5 years? WTF??

I had an excellent experience working with Community Tax. Shirlene ** guided me through the process with professionalism, patience, and clear communication. She made sure I understood each step and always followed up promptly. My tax practitioner, Michael **, was thorough and knowledgeable. He handled the technical aspects of my case with great care and ensured everything was accurate and complete. Together, Shirlene and Michael worked as a team to resolve my tax matter successfully, and I truly felt supported throughout the process. I am grateful for their dedication and highly recommend Community Tax to anyone seeking reliable and professional tax assistance.

Great help, everyone was friendly and helpful. They resolved all my issues and answered all my questions. I couldn't ask for a better team, and everything was great and helped me in every step of the way.

Teri ** has made this process with ease and professionalism for me. Her communication has been completely so understanding for me and eased my worries. I recommend Teri to anyone who wants great communication and follow through.

Audrey ** has been absolutely essential in helping me get a resolution for my tax situation. From the beginning, she was professional, responsive, and always available to answer my questions. Before coming to Community Tax, I worked with another firm that seemed more interested in taking my money than actually helping me. Community Tax was the complete opposite. They truly worked with my budget and focused on getting real results.

Teri ** was very kind, professional and knowledgeable. I appreciate her assistance this morning. She provided solutions to my questions. I am grateful. Dealing with the IRS can be stressful for so many. Teri was punctual, knowledgeable and answered all my questions.

Brian ** and his team did a great job helping us with our tax issues. We highly recommend them. They walked us through a very difficult time for us and were very patient throughout the entire process.

It is incredible how thorough this team is. Their creativity and tenacity really helped me out of a very unfortunate situation. The team communicates effectively, is very invested in seeing a favorable outcome for me. What makes this true is the time they take to teach me more about my situation and what they were doing to fix it.

Not worth the money — I paid them to file my 2023 taxes and negotiate my balance for 2021 & 2022 into a payment plan so that we can get manageable payments towards our tax balance. They are impossible to get a hold of, half of the people we worked with didn’t speak English and once they tried getting someone else involved who did - Amanda - she helped for a brief time and then we were left to deal with the same non English speaking office personnel. We’re going on almost 1.5 years and I still haven’t gotten a resolution to anything. Save your money and hire a different company if you need help. These people are NOT GOING TO HELP YOU.

I found myself in predicament with the IRS for the first time in my life. I was researching companies for months before I found Community Tax. When I made the call, they were quick to begin searching for a resolution and they were very upfront with my options as well as cost. The biggest hurdle was cost, but they offer very affordable payment arrangements. Everyone from the very first call to the very last call maintained a high level of professionalism and made every conversation personable. I highly recommend to anyone who may have found themselves in a precarious or unforeseen financial circumstance with the IRS!

Froud Taxes filling - Taxes Scam - Fraud - IRS taxes Fraud. Worst Experience ever. I paid them to do my taxes (there is not even a problem, it is just filling) and they promise tons of time during phone call amazing assistance. I am asking for weeks for assistance to make sure what I am sending is the correct thing, they ignore my questions and only reply the same protocol message of "we need this papers". They got me with an Instagram advertising, I swear for god if I don't get my refund I'll pay the same money to post a Instagram video of saying how bad this company is.

Teri **, Demetria **, and Julianna ** are great ladies to help you get your tax issues situated. They keep you up to date. Answer any questions and concerns that my husband and I may have had. They are very understanding and nice and considerate to our needs. They helped my husband, and I stay on track and get us through the process very smoothly. I just want to say a HUGE Thank You to Teri **, Demetria ** and Julianna ** for EVERYTHING you have done for us. Making the process so much easier.

If I could give a zero... We have had a case with them for almost two years trying to make a deal on my husband's old tax debt from before we were married. They did such a horrible job - I have no words to explain how inept each person I have talked to has been, how little they actually care about their customers, that now we own significantly more, they have dragged me into it, and they continue to have a hands-off "it's not our fault" attitude. STAY AWAY. STAY AWAY. STAY AWAY. It's more worth your money to pay an online course and figure out how to do all of this stuff on your own.

“Community Tax was pivotal in helping my husband and me resolve a decades-long tax issue that had been weighing on us for years. Guided by Sarah **, their team was professional, knowledgeable, and dedicated to finding the best solution for our circumstances. They navigated our time-sensitive situation with expertise, making a nerve-wracking process completely doable and handling everything without judgment. Thanks to their support, we finally have peace of mind and a fresh financial start. My husband and I highly recommend Community Tax to anyone in need of tax relief!”

During the Obama Era we paid this company to deal with the IRS after THEY defaulted on our deal for no reason. I refinanced EVERYTHING TO PAY THESE IRS THUGS. At 69 I still work. NEVER give these people money. NEVER!!

I can absolutely state that Community Tax staff, from beginning to end, acted very professionally. They communicated well and kept up with me in regards to help catch up with quite a few tax years. Illness prevented me to catch up on my own with the IRS so I found Community Tax after a short search and their sales team explained the steps and cost and made the process seem very seamless. Finally after my case was submitted and then approved by the IRS makes me feel like the world problems has been lifted of my shoulders. I would like to Thank Ale ** and Yarivette ** for their wonderful assistance in getting me through this. Peace!

Absolute fraud. I owed the IRS $30,000+ and they told me that if I paid the $5,000 that I would not get my wages garnished and I'd stop receiving mail. They told me that the interest would not be accrued but that my future tax returns would be reevaluated to see if I was fit to pay the money back. THEY DID NOT PROVIDE! The only thing to stop the interest from accruing is to set up a payment plan with the IRS! One year later and another $2,000 in interest, here we are. They use people from out of the country with thick accents that don't explain anything properly and point to the LONG contract, when what they said goes against WHAT THEY ACTUALLY DID!

I hired them to help with my tax issues. Paid upfront in full. I was told I had to get them information from the IRS and I did. Then they kept saying they never received it and I kept sending them the same past tax information. They said I was in non collectable status and they were done with everything. Today I get a call from Terry ** for an appointment. She asked my name and I confirmed that it was me. Then she said what is my middle name so I gave it to her. She said, "Did you make this appointment for today?" I said, "No." She then says, "Oh hold on. We have another person that has the same name."

I have been working with them for a few years and they only made it worse. Slow follow up, asking for items the Revenue Officer didn’t even need. Even had an installment agreement and it was not processed. At one point was told they can only respond to an email or call once per 24 hrs. Waste of money.

Community Tax filed my report without getting necessary information from me. I told them I was married and yet they still prepared my reports as single. I was told I would receive advice on future taxes and why to improve my situation and what I get is a person calling me and saying they do not know why they had to call me.

Community Tax has helped me resolve my tax issues, that I have with the IRS. Community Tax has represented me with the IRS and setup a payment plan with the IRS. I am pleased with my monthly payment to the IRS and any questions I need answered about my taxes I feel comfortable calling Community Tax for quick answers. I have an excellent first contact there at Community Tax named Demetria ** who answers her phone or will return my call within 24 hours.

I’m really satisfied with my taxed outcome, they helped me on everything they could. I really appreciate all the help and to the team Carmen **, Shirlene **, Gonzalo ** and your tax practitioner Khoa **. Thank you once again.

Community Tax has done my taxes for the last 3 years. They have been professional, on time, and friendly. I worked with Audrey ** and she was great - always answering questions quickly, sending my gentle reminders, and always professional. Highly recommend!

Working with Community Tax was good. They do keep in contact. I'm over the program. It did me well. I've cleared everything.

We engaged Community Tax and were thrilled all the way through with their level of service, knowledge, guidance, and timing. They were nothing but fantastic. There was so much value in what they did, and the cost was fine. It reduced the stress that we were under in dealing with being in arrears. It impacted our lives very favorably because the settlement was favorable.