Community Tax Reviews

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Edited by: Tammy Burns

About Community Tax

Founded in 2010, Community Tax is a tax resolution company that offers tax resolution, tax preparation and accounting services across the nation. It uses tax practitioners and certified public accountants (CPAs) to represent clients in front of the IRS. Potential clients can request a free consultation before beginning the process.

Pros
  • 100% money-back guarantee
  • Spanish available
Cons
  • Not all service prices published

Featured Reviews

Los Altos, CA
Verified purchase
Community Tax has done my taxes for the last 3 years. They have been professional, on time, and friendly. I worked with Audrey ** and she was great - always answering questions qu...

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Stamford, CT
Verified purchase
They were nothing but fantastic. There was so much value in what they did, and the cost was fine. It reduced the stress that we were under in dealing with being in arrears. It imp...

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What is Community Tax?

Community Tax is a full-service tax company that is available to customers in every state. It offers tax resolution and preparation services for both individuals and businesses. It provides year-round tax assistance and bookkeeping services.

NextPoint Financial, the parent company of Liberty Tax, acquired Community Tax in 2022.

How does Community Tax work?

To start working with Community Tax, you will have a free tax analysis with one of the company's professionals. At this point, it will hear your case and tell you the best resolution for your problem.

Once you decide to work with Community Tax, the company will start the investigation process by filing a Tax Authorization Information Form 8821 with the IRS and/or the other appropriate form with the state. Once the company completes the investigation, it will tell you its findings and discuss next options.

The final phase of working with Community Tax is the resolution process. In this step, the company prepares an in-depth proposal and submits it to the IRS and/or state. Once your issues are resolved, Community Tax says it will help you stay away from future tax debt.

Community Tax services

As a full-service tax company, Community Tax offers the following:

Tax preparation
Community Tax tax preparers have helped over 80,000 individuals file their taxes. The company will send you a simple questionnaire that allows the company to prepare your taxes for you. You will be able to review your tax return for accuracy and e-sign it when it is ready to be submitted.
Tax resolution
The resolution process starts with an investigation and may last up to one year. The Community Tax team analyzes your financials and IRS records and can help you reach the following solutions with the IRS:
  • Offers in compromise (OIC)
  • Installment agreement (IA)
  • Stair step agreement
  • Streamline installment agreement
  • Partial pay installment agreement (PPIA)
  • Conditional expense installment agreement
  • Traditional installment agreement
  • Currently not collectible status
  • Penalty abatement
Accounting
Community Tax offers accounting, personalized bookkeeping and payroll services  in three different packages starting at $99 per month.
Community Tax Assurance Program
The Community Tax Assurance Program is designed as a prevention program to ensure that clients remain compliant and updated with tax policies to eliminate future tax problems. It costs $39 per month.

How much does Community Tax cost?

Community Tax does not publish its prices on its website for tax resolution services. However, Liberty Tax customers can receive a discount when they use Community Tax for tax issues.

For its accounting services, prices are $99 per month for the basic Bronze package and $199 per month for the upgraded Silver package. Tax assurance services cost $39 per month.

Community Tax FAQ

Who prepares taxes at Community Tax?

For its tax preparation services, Community Tax uses tax preparers licensed with a Preparer Tax Identification Number (PTIN). Many tax preparers also have further certifications.

How long does the tax resolution process take?

Tax resolutions can vary depending on the severity of the tax issue. Among our reviewers, some were able to resolve their IRS issues in as little as four to six months and others reported it took up to two years.

Is Community Tax’s assurance program worth it?

Whether you have had IRS issues in the past or want to prevent them in the future, Community Tax’s assurance program can help ensure all of your tax documents are accurate and in compliance with the IRS. This additional service can help businesses make better financial decisions year-round.

Does Community Tax have a tax debt minimum?

Community Tax does not share if there is a tax minimum to work with the company. However, no matter your tax debt level, you can reach out for a free consultation and the company will let you know if you qualify.

Is Community Tax legit?

Community Tax is a legitimate business that claims to have helped over 100,000 clients and resolved over $800 million in tax liabilities. Its 14-day 100% money-back guarantee helps give you peace of mind when starting a new service.

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Community Tax Reviews

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    Page 1 Reviews 0 - 5
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed May 4, 2026

    Teri ** has been working with me on my tax issues. I fell behind years ago, and things pile up to a point where I felt like the stress was going to be too much to handle. Her and her team have helped me find some peace in my situation as well as taught me how to better track my own expenses in my personal life as well as my business. They always answer me quickly to schedule a time to talk, and I never feel rushed with my questions. I've learned a lot because of them, and the comfort of knowing I'm not in this alone anymore has meant a lot to me.

    Thanks for your vote!
    Community Tax
    Response from Community Tax

    Dear Brianna,

    Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our team. It means a great deal to us to know that our tax services met your expectations and provided you with a positive experience.

    Your trust is incredibly important to us, and your feedback motivates our team to continue delivering the highest level of service possible.

    We’re grateful for the opportunity to assist you.

    Best regards,

    The Community Tax Team

    Customer ServiceStaff

    Reviewed April 15, 2026

    Lots of praise to go around for the excellent communication and experience I’ve had with Brian **, my Case Advocate, and his experienced team, Rebecca ** and Dennis **. Even those answering my calls, like Nester, I compliment for giving me their full attention while putting my IRS anxiety at ease.

    Thanks for your vote!
    Community Tax
    Response from Community Tax

    Dear Maribel,

    We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.

    Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.

    Thank you for trusting us and allowing us to support you.

    Best regards,

    The Community Tax Team

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      Customer ServiceStaff

      Reviewed March 25, 2026

      Community Taxes is one of the best Services constantly double checking with me, answering my questions, returns my calls. Community Taxes to care of all my problems. I hardly recommend this company for better than all the other ones I have dealt with.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Alfonso,

      We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.

      Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.

      Thank you for trusting us and allowing us to support you.

      Best regards,

      The Community Tax Team

      Contract & TermsPriceStaff

      Reviewed March 16, 2026

      I engaged Community Tax to help me with a substantial Federal Income Tax Liability. Due to my health I suffered a significant loss of income which made it impossible to satisfy this liability. My primary liaison throughout this process is a Mr. Brian ** and my practitioner is MS. Sureily **. I provided them with the requested financial information which was submitted to the IRS. As a result my liability has been reduced by 89% and am on a very affordable installment agreement which I can satisfy, I can't them them enough for the work they did on my behalf. I would highly recommend this company and these individuals in particular to anyone in a similar situation.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Robert,

      We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Customer ServiceStaff

      Reviewed March 5, 2026

      Community Tax is a lifesaver. They helped me with my back taxes & got me a great resolution with the IRS. I was so scared before calling them & they truly took care of me & put me at ease. I continue to use them for my yearly taxes. Brian ** has been my agent for years & is one of the best employees I’ve ever dealt with!! He is a true joy. Please use them if you need help with your current or past tax issues. There is no better company out there! Jeff P. Studio City, CA

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Jeff,

      We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.

      Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.

      Thank you for choosing Community Tax and for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Profile pic of the author.
      Verified purchase
      Customer ServicePriceStaffBilling

      Reviewed May 8, 2026

      Not worth the extra costs. If you're aware of your debt and are willing with work with the IRS save the 400 startup fee and the 2400 lawyer fees. From the start it didn't feel right. They pull my initial payment outside of a date we agreed. And the intake call with the lawyers was with a woman who was hard to understand, and it was clearly just being read from a script. Save the money and put it towards what's owed. You are going to owe and have to pay regardless of using their services or not. Don't waste your money.

      Thanks for your vote!
      Resolution In Progress
      Profile pic of the author.
      Customer ServicePunctuality & SpeedStaff

      Reviewed April 15, 2026

      Very professional quick response on a perfect gentleman on the phone. Thumbs up.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Bill,

      We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.

      Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.

      Thank you for choosing Community Tax and for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Profile pic of the author.
      Customer Service

      Reviewed April 2, 2026

      Very good customer service, always answer my questions, especially shout out to Raul **.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Belem,

      We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Profile pic of the author.
      Customer ServicePrice

      Reviewed Dec. 19, 2025

      I have nothing good to say about this company. I paid over $3000.00. They had a CPA generate my 1040X in 2020. I still don't have this resolved. They keep blaming the IRS but they should have advocates right to the IRS to get to the bottom of this problem. They call once a month, ask ME if I have heard from the IRS. ME they are supposed to in contact with the IRS that's what I paid them that huge fee. I would not use them based on my experience with them!! I have nothing good to say. Get me case fixed Damn it 5 years? WTF??

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear David,

      We sincerely apologize for not meeting your expectations. We truly appreciate your feedback, as it helps us to identify areas for improvement and to resolve any issues you may have experienced. A member of our Client Satisfaction Team will contact you as soon as possible to discuss your concerns.

      We appreciate you bringing this to our attention.

      Best regards,

      The Community Tax Team

      Customer ServicePunctuality & SpeedStaff

      Reviewed Dec. 2, 2025

      I had an excellent experience working with Community Tax. Shirlene ** guided me through the process with professionalism, patience, and clear communication. She made sure I understood each step and always followed up promptly. My tax practitioner, Michael **, was thorough and knowledgeable. He handled the technical aspects of my case with great care and ensured everything was accurate and complete. Together, Shirlene and Michael worked as a team to resolve my tax matter successfully, and I truly felt supported throughout the process. I am grateful for their dedication and highly recommend Community Tax to anyone seeking reliable and professional tax assistance.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Stanley,

      We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

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      Community Tax Company Information

      Company Name:
      Community Tax
      Company Type:
      Private
      Year Founded:
      2010
      Address:
      17 North State Street, Suite 1800
      City:
      Chicago
      State/Province:
      IL
      Postal Code:
      60602
      Country:
      United States
      Fax:
      (888) 616-8850
      Website:
      communitytax.com

      Media

      AWARDS & CREDENTIALS 
      Illinois CPA Society
      Non-CPA Asosciate Member of AICPA
      Illinois Chamber of Commerce