About Check Into Cash
Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!
Overall Satisfaction Rating
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I accompanied my daughter to this business for check cashing, after leaving another establishment with disgust. The latter was rude and inconsiderate, would not even recommend your store, but told us to go to WalMart or Kroger and we knew neither would cash a two party check! When we reached Check into Cash, we were not very happy campers. We encountered Tammy who was very sweet, polite and really showed an interest in us both. We had a very pleasant experience dealing with her and will not hesitate to return.
I applied for a loan today, I was approved up to $2000. Sounds great!!!! NO it’s not. For this loan my repayment was $589x23 months 13, 547. Yes that’s right. I almost had a heart attack for half the money $1000x289 was $7691.50. Are you kidding me. Now this is totally wrong.
I got a payday loan from Check Into Cash in 48 hours. The processor was really helpful and explained everything to me really thoroughly. I would use them again.
Check Into Cash is fast and convenient. We applied for a payday loan online and the process was really simple. It took five minutes and it has been a good experience.
Check Into Cash was convenient. I had a good interaction with their rep and their process was quick and smooth. It was completed the next day and I was very satisfied with that. Everything went good.
Check Into Cash was quick in responding to everything I did. The application was done within 25 minutes and the money didn't come to my account until the following Monday. But I did it a Friday, so it was pretty speedy. The rep I dealt with was also very friendly and helpful. All in all, Check Into Cash goes over and beyond for the customer.
I had the pleasure of Speaking with Ms.Donna today...She made the process of applying for a loan and getting Approved. So pleasant...She took her time to explain everything. We need more customer service representatives like Donna. She gets AAA+++ from me. Thank you.
It seems every time I go to pay off this loan it's always more than the "current balance due". They said that's the principal when I can't even see the principal online only the amount due. The web design goes by statements from the month prior and doesn't even show what payments you've made so far or what goes to the principal and interest so you can't even make your own calculations to check accuracy. I could understand the balance change after a cycle because of interest but it will just change on random days. Last week my amount due by Oct 14 (next month) was $158.69. Now it's jump to $244.99 (Sep 27) since I checked last week. Their claim is that I was seeing the principal when that's a crock because that's where the balance always is "current balance". Everytime I look online nothing is ever accurate and they like it that way. I've been paying on this for wayyy too long and once I'm done I will never do business with them again.
Has the most amazing attitude in the world, super nice and super helpful the best customer service I have ever experienced in my life. Also she made my day and I felt super happy all day thanks to Donna **, Thank You again for the helping.
Donna ** was such a joy to talk to. It was like catching up with a close friend you haven’t seen in a while, not a business. Her positive words, amazing customer service & great disposition made me almost forget why I called. She made my day.
I had a issue with my card being overcharged which resulted in all my funds being taken out of my account. I spoke with several people, who all told me that the issue should be resolved by the end of the day. It went into the next day and the issue was still not resolved. I called one last time and was connected with Donna and she was WONDERFUL! She took her time to explain to me how their system works which gave me better understanding and she even went so far as to conference my bank to see if anything could be done. When we weren't able to get any help from them, she proceeded to explore other options. She was very patient and kind, Fantastic Customer service skills. Thank you so much Donna!
Was helped and informed on more than I knew about my account. She was very nice positive and even wished me a happy bday that was coming up. Plus was emailed the information needed and responded promptly with a following inquiry that I needed some more information on. I’ve dealt with other companies who really won’t even give you the time or day with simple questions also not versed in their own company policies. So just staying, thanks.
When I called I was on hold. They asked if I wanted a representative to call me back. It never happened. Second call waited maybe five minutes. It said they were experiencing a high call volume. Not the second time the representative was great. No time solved problem and done. Loved her help. Thank you.
DONNA was such a blessing to speak with. She explained everything very thoroughly and went above and beyond to assist me. Very polite. Informative & knowledgable about her information. She had a great attitude & and definitely great to hear especially when people are going through things. She's the kind of customer service person to make what you're going through much easier to deal with. Thank you Mrs. **!
I received a loan through Check Into Cash and although it was easy it is very hard to get anybody in customer service. I've stayed on the line hours. Also even though I paid more on my loan the payment always go up. I won't be using them again.
It was easy to get a cash advance from Check Into Cash online. It was completed within minutes.
I learned about Check Into Cash through a friend and got a payday loan. The lending process is pretty easy. It was a really quick process. And when they said I was gonna get the money, they gave it to me in a timely manner. The reps were nice and respectful. I will recommend Check Into Cash.
You don't load funds into cards, it is just more convenient for some people. Speedy Cash does and you get funds instantly.. I just did not want the funds to go into my checking account for personal reasons. I also see that if you get a bad review you don't accept it.
Thank you for the helpful feedback Julia,
I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If your concern is still not resolved I urge to contact us directly so we can assign this complaint to the appropriate parties.
Thank you for your feedback and we appreciate your business!
Very pleased with this service provided by Check Into Cash. I been a customer for over 15 yrs. I have been with your loan services and would recommend them to my friends and family. My experience with the service of loans given by check into cash has help me through some of my toughest time for me and my family. I’m glad to have bet a customer with with check into cash and hopefully my family and friends can experience it too.
I went to the store today after receiving a call about my bill. The new manager adv me of being late and when I came to the store she spoke to me she had so much energy. When I walked in I felt a little at ease. I adv her I couldn't pay and instead of her talking to me behind the glass she came out and sat with me at the table. She showed me my acct. She shook my hand and introduced herself and explained my acct. She then asked me what happened that I got behind and she listened and assured me she's there to help. She even offered to help me get a job to help me look for one. Sweet very sweet young lady. She even gave me her card and said, "Call me anytime." Kaleta ** is her name. If there's ever a great employee she is it and this store has seen some people come thru hope. This one stays.
I just wanna say thank you to Donna. She was very helpful and letting me know, on a certain email I received, thank you so much, I am very satisfied customer. I will recommend friends and family to Check into Cash.
It was fast and got my money quickly. However I believe that if you were to place a date on the tabs of the drop durab of when you got the loans it would be better. You can also give a short explanation as to why the loan was rejected at the time so you don't have to wait in the email to expand it in full.
They don't respond to any emails but state we, "Received the information." They put me on hold for 45 minutes. They made me call back, again because they ignore your emails, before the office closed. I had almost an hour. I was on hold for 45 minutes. Each minute that passed by their auto voice keeps saying 14 mins then 15 mins then 16 mins. Unprofessional service. Seems they put people on hold for the last hour so they don't have to deal with you. I called at least 5 separate times and got same treatment. I'll never use them again.
Thank you for sharing your feedback.
At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you.
In the interim, please feel free to contact us directly via phone or email.
To be honest the only problem I have had is one time recently I couldnt get on website to reapply but it was reconciled. Thank you. I also feel once you get your money why do you have to wait two to three more days before you can apply again. Other than that you all are a great company.
The borrowing process is so quick and simple.website is user friendly. I rarely need to talk to someone in customer service but when I do they are always professional and helpful. It’s nice to have a way to get help without difficulty in tough financial situations.
I did tons of business with these guys, and they made a lot of money off of me while I was ill and on social security. I was in the hospital for extensive illness, so I missed my payment. First time I ever missed a payment. I was only in the hospital a week, and had 72 missed calls and messages from these creeps giving me settlement options?!!! Seriously? 72 missed calls? Only a week? Was this necessary? NO. When I pay this, I will never do business with these unethical FOOLS again. They are predatory lenders. This was completely unnecessary.
Check Into Cash was the first thing that came to mind when I needed money. Their overall lending process was very easy. You just go online and do the application, and then they tell you whether you are able to get your loan. You sign some forms online and then you’re done. It took about 15 minutes for me every time. I’ve only ever spoken to one person, and he was very friendly, very polite, and answered the questions as I needed them answered. He was great. Check Into Cash has been great, too. When I need them, they’re there. Usually the money gets deposited in my account the next day unless it’s on the weekend. I tell anybody that needs some quick cash to go through them.
Check Into Cash is local and they've been part of our community for a long time. Their headquarters is in Cleveland where I lived. I got a payday loan from them and my experience was all good. I've used them several times before. It was convenient.
Thank you for your support and for the confidence that you have placed in us. We fully recognize that your support and the continued trust that you place in us is the foundation of our success.
Thank you again for choosing Check Into Cash and we look forward to your business for many years to come.
After a long relationship I quit doing business with them after finding 6 hard inquiries on my credit report. Now they send me an email almost every day. I have tried to unsubscribe numerous times and emailed their customer service with NO response. They have shown themselves to be inept at this simple request and ignored my customer service complaint.
I got a payday loan from Check Into Cash. I started off with all my information and check stubs which they verified. Once everything was good to go, I did my application, turned it in to them and they started the process. I then signed a paper stating that I would pay my loan back and that I would be able to do so. Then, they gave me cash.
Check into Cash is a great place and it's a business that will actually help you. Other people should definitely try their service. The experience is very welcoming. The people who work there provide great customer service. They also help with my payments. If I can't pay on a certain day, they tell me that they will help me with another date. They understood my situation. Working with them has helped me a lot especially when I was in that grind mode and I needed something,
Check Into Cash Company Information
- Company Name:
- Check Into Cash
- Company Type:
- Year Founded:
- 201 Keith Street SW, Suite 80
- Postal Code:
- United States
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