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Check Into Cash
Check Into Cash
Overall Satisfaction Rating
4.78/5
  • 5 stars
    622
  • 4 stars
    63
  • 3 stars
    6
  • 2 stars
    4
  • 1 stars
    13
Based on 708 ratings submitted in the last year
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Check Into Cash

ConsumerAffairs Accredited Brand

Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!

*In Ohio, Check Into Cash operates as a registered credit services organization (CSO). The actual lender is an unaffiliated third party. CS.900185.000.

* In Texas, Check Into Cash operates as a Licensed Credit Access Business (CAB). The actual Lender is an unaffiliated third party.

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1968 Check Into Cash Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 22, 2018

Check Into Cash helped me out with my situation and at that time, I was between jobs so it worked pretty well. The process was fast and easy and I got the help I needed within 24 hours. I got the payday loan and it only took less than five minutes. I would definitely recommend them if someone was in a similar situation.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2018

I have used Check Into Cash for a couple of years now and they have been good to me. When I'm in need of money, I borrow from them and I pay it back on time. I do it online and when I call them, I would have the money tomorrow. I started off with a $200 loan and then they moved it up to $350 'cause I dealt with them well. Other than that, when my checking account got stolen, I called and told them what the bank had told me and that the bank would take another two weeks to process getting the money back. They just moved the pay date back where I could pay them. In closing, Check Into Cash has been a partner for me. Whenever I needed them, they're there. I've never had a problem with them and we always do good business. I would recommend them any day.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 15, 2018

Check Into Cash's online process was very simple and self-explanatory. It walked you right over it and I did the whole thing in about 10 minutes.

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Rated with 1 star
Verified Reviewer
Original review: Sept. 12, 2018

I did a title loan with Check Into Cash after the passing of a family member. They start out friendly in the beginning to get you to do business with them. I recently went through some life changes that I wouldn’t wish on my worst enemy and Check Into Cash has been heartless through this time. All I can do is pray that someone up the ladder in their corporate office has a heart and will contact me. The biggest mistake I have ever made was turning to Check Into Cash during a difficult time in my life for help. If I could give a minus on the stars I would but unfortunately it doesn’t give that option.

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Rated with 5 stars
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Verified Reviewer
Original review: Sept. 11, 2018

Everyone I have spoken with that helped me with my payday loan application was very helpful and prompt. They were thorough and the process was hassle free. I will be using them again. I highly recommend them!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 8, 2018

Signing up with Check Into Cash took an hour and everything was done online. They sent the documents and I just put my initials in and everything took off from there. I got a payday loan from them and the lending process was easy except when you run into a problem. Recently, I had a lot of fraud on my checking account and I had to change it. I'm still paying some money to them now and I only have a little left. Check Into Cash was good and if I needed money, it made it easy.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 5, 2018

I always have a great experience with this company. The customer service is great and funds are always available when promised. I've referred several people to this company. I've been doing business with you for almost 10 years and will continue. Thanks.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 3, 2018

I was really taken care of be this customer service person's skills. He listened to the situation and explained everything to me. Also didn't rush me... Great service... You need more employees like him. He also made changes to update my information. Thanks again.

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Rated with 1 starResolution In Progress
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Verified Reviewer
Original review: Aug. 29, 2018

Went in to cash a check from Capital One. A girl there I've never seen named Britiney told to come back the next day. She claimed she can't cash checks after 5. The next day the same girl told me the company she needed to talk to doesn't work Saturdays and to come back Monday. I had to walk there Monday when I ran out of gas and this girl acted very weird and kept asking me to try other places and telling me to open a bank account. Repeatedly suggesting other places to the point I was uncomfortable. She kept entering my information wrong including my address and even had me set up as a new customer when I had been on file with them for two years.

Twice she said she crashed the system and each time kept trying to get me to go outside and wait telling me to have a cigarette. It was gonna be a while for her to reset the system each time. I eventually did after she finally submitted the check and told me it was going to be 20 min for approval but I watched her through the window because she was so insistent I leave and was acting so odd and the second she thought I wasn't looking I saw her reach across to the computer my check was verifying on and did something on the keyboard. I went right back in and she claimed my check was denied and refused to give me anything in writing stating such when I asked.

She refused to give me the information as to why the check was denied or why she had flagged it claiming no MICR which wasn't true and why she had insisted on using my old address instead of my current one on file or making any sense off any of it. I was so bothered by her that I called Capital One the next day and found out she had actually cashed the check THREE TIMES and now I can't cash it AT ALL and if had I tried to cash it somewhere else I COULD HAVE BEEN ARRESTED FOR IT! This girl, Britiney, went to incredible lengths to do this with her 'crashing' the system to urging me to go outside the whole time and I saw her doing something while she was supposedly helping another customer at a different computer during the time she claimed was just their company verifying the check the second she thought I wasn't looking.

She entered my information multiple times and even scanned the check in repeatedly claiming the scanner didn't read it but what she did was convert my check to an electronic substitute three times then gave me back a worthless piece of paper then cashed them at my expense on top of making me look like a criminal who was cashing the same check multiple times. She lied about everything and screwed me out of $1000. I reported her to their corporate office and it's plain as day I did not leave with one cent when they review their cameras. So I guess we will see what happens. I wonder if this has happened to anyone who did get arrested because of this girl.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 16, 2018

Julie makes it really easy and great customer service. She is super friendly and always helpful for me to get the cash I need. She needs a raise. She represents your company very well and is good at her job.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 31, 2018

I read about Check Into Cash's reviews and they don't seem like they had any bad reviews. They seemed legit. I applied for a payday loan online, gave them my check stub, and got funded the next day. It was fast, easy, and I didn't have anybody call me. Working with them has helped me get through and make car payments when I was not working. I listed to clean houses in between jobs, so they came good. The only thing I didn't care about it is the hard inquiry on my credit and that hurts. Still, they're convenient to use and always right on time. They are also good where they give a little more time if you are not able to pay on time. There was once when I needed another week and they didn't have any problem with that.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2018

Chelsea was excellent. Quick and friendly. I hope to do business with you guys some more. Will definitively recommend. The application was easy and I was able to get a response right away. Thank you so much.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2018

Check Into Cash really helped me make ends meet and get some of the stuff that I needed to get accomplished. We used them as well years ago in Tulsa, and getting a loan was easy. And this time, I got a $350 Payday Loan. I applied online and the overall lending process was really simple and was completed within 24 hours. I recommended Check Into Cash to a couple of girls that are single moms, and it’s helped them, too.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2018

Check Into Cash is online and I can go ahead and place my order and it’s directly removed from my account so I went with them. It makes it convenient. I don’t have to go to a physical store. I got a payday advance and the lending process was very easy. I went online, selected the amount, and signed the agreement documents. And if I’m rewriting, I would send them a screenshot of my bank statement and let them know that I sent it in and they would clear it that day. The process is fairly quick if it’s a new process where I had a few weeks or a couple of months in between. Then, if it’s a rewrite, depending on if I get in that screenshot right away, it might take a day or two more.

Check Into Cash helps me in a situation where I have a bill due and it has to be paid before my payday. I get the funds and pay it right away. Other than that, they don’t pester me with a bunch of calls. They give me the option to opt out calling my work phone number. And they send me emails or text messages and lets me know when I’m due. They’ve always been very good to me and their reps are very helpful and kind. I’ve never had a rude representative. Overall, it was a very pleasant experience. I’ve worked with other cash advance places and by far, Check Into Cash has been my favorite. I've recommended them to a couple people.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 24, 2018

I like Check Into Cash. The lending process takes one or two days and they have excellent service.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 23, 2018

I've gotten cash advances from Check Into Cash as they're really easy to work with. The first time I got a loan from them, it took kinda long because I went inside the actual store. Now, I'm already in their system and they have my information, so I just log in and sign the forms. I then fill out the amount that I need between 150 to 350 and they send me the email confirmation thereafter. I do it from my cellphone and the process takes about 4 minutes to complete. Also, there are times I need to extend the loan for one reason or another and I send them an email. Thus far, they've been pretty good with responding and answering my questions. However, CIC should increase the amount that borrowers are able to get. Other than that, their service has been very simple to use.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2018

The company that I was using was no longer working in Louisiana. I learned about Check Into Cash through an internet search and I got a payday loan from them. I filled in a short questionnaire and was able to get a loan by doing everything online. The process took one to three minutes. I haven’t had any problems but they need a better app. Still, I'd tell others to go ahead and use them. They’re not a problem and I haven’t had any kind of fraud activity associated with them.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2018

Check Into Cash seemed convenient to use and I got a cash advance from them. Their process involved getting all my information and work history. It took no more than 10 minutes and their reps were nice. Working with Check Into Cash was helpful and I’ve referred someone to them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 19, 2018

Every time I asked my friends about Check Into Cash, nothing came back bad. I applied for their Check Cash and Lend and the process was fairly fast, smooth and clean. Once I found out what was necessary, I brought it. I walked in, and the reps asked what they could do for me. And I told them I needed a short-term loan and I’ve heard about the process. We went through the process, and I walked out and had an idea of the time I needed to bring it back. The whole process took 15 to 30 minutes to complete. Working with Check Into Cash has come in handy. I need the loan and they helped me. I knew what I was getting into. I knew the pros and cons of the matter, and it suited my needs. And if my friends needed a short-term loan and that they could afford the cost, I’d recommend Check Into Cash to them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2018

I got a payday loan from Check Into Cash because they were close to my house at that time. The lending process worked all right. It was really easy to do. I did it online later and that was really convenient. Also, it didn't take long for them to approve it. The reps treated me fine. They were very nice, cordial, and very helpful. When I needed the extra money, I was able to get it and wait for my payday to pay it back and that was convenient for me.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 16, 2018

Check Into Cash's website looked user-friendly. I get payday loans and I do the application online taking about 10 minutes. I sent in my bank account information the first time about a year ago. And through it as well as proof of payments, I get paid. Sometimes I'll do it on a Friday, and the money won't come in until Monday or the next business day. But most of them, it takes a day. Working with Check Into Cash helps to relieve stress for a short period when we are in a rough spot. Use them if you need it.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: July 13, 2018

My experience with Check Into Cash was good. I got a payday loan and their customer service was good. However, I wouldn't use them anymore because they tap into my credit every time and it comes out of my credit report.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 11, 2018

Quick service, friendly faces and people, surprised not a hassle like I thought. Verification took a minute that took the longest but all in all it was really quick. If the need ever arises again I will surely use you again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 8, 2018

I used to live in Hollister and I used to go into the Check Into Cash office. Then I moved to San Jose and I didn’t need the loan until I kinda know you can do it on the computer instead of going to the office. When I took a payday loan, I went online and entered my information. The first time, I got a phone call and because they already had my information, I didn’t have to part with too much information which was perfect for me. I work 30 minutes away from where I live and for me to get to the office, I usually get there right on closing time. So, it was easy access for me to do everything online.

The rep called me the very first time to make sure it was me. I felt good and I felt pleased I was able to do this on the computer and with them on the phone without me having to see someone. This process was easier for me. The lending process didn’t take that long and it was in the account on the next day but the process of applying for it was within minutes. Whenever I’m in need of Vanderbilt’s services, they don’t fail me and they’re there to help me out. Vanderbilt is something that maybe life comes your way and you need help on the road, you can ask them to help you out in your financial needs and I will recommend it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 7, 2018

With Check Into Cash instead of walking to a company and making lines, you can do it online so it's quicker and faster. You can expedite the process if you need something. You can use your app. You just need a blank check, take a picture and send it. You can download your bank statement to your phone and forward it to them. The deposit is direct to your account so you don't get a check or cash on hand. The first time the process takes about two business days. You can submit it one day and the next day they verify. And technically, on the second everything is done. And then, when you reapply, it takes one day.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 26, 2018

Elizabeth ** really went above and beyond in trying every option available to help me get this very trying time with my loan. She kept trying until we FOUND A WAY to make sure I could successfully pay back my loan. Somebody needs to give her a RAISE!!!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 23, 2018

I got a regular loan through Check Into Cash. Everything has been smooth and their online service was good, understandable and user-friendly. Any time I would call, somebody was there and was always able to answer my questions and when I know I need some extra funds, they were there to help me out. The whole lending process took ten minutes. I just logged into my account, put what I needed and I was able to change the amount. There was also one time when I did it on my phone and I wasn’t able to change the amount ‘cause I didn’t need that much. I was able to call and the lady was able to change it for me without any hassle. They worked faster than any of the other people I've dealt with before. Everything was wonderful with them. In fact, I recommended them to one of my other friends. She said she was pleased and satisfied with them too. So I will recommend Check Into Cash to anybody that’s looking for the cash in that moment in time.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 12, 2018

Kaylee ** Was a HUGE help. My funds were sent to the wrong account and she stayed on the phone the whole entire time trying to get things situated and she did just that. I want to give her a 5 star rating. Best customer service I ever had!!!

Check Into Cash response

Christopher,

On behalf of everyone at Check Into Cash, we would like to thank you for being a loyal customer.

Quality and customer service are what distinguish us from others. We always strive to exceed customer expectations and will continue to do our best to meet your financial needs. Your feedback is very important as we are constantly looking for ways to improve our services.

Thank you again for choosing Check Into Cash and looking forward to your business again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 25, 2018

Check Into Cash is my go-to for payday loan because I can do everything online. I don’t have to go down and provide anything. Everything is easy. Once I apply for it and then sign all the e-loan documents or whatever that it requires, I can check back in the app within a couple of minutes or I’ll get an email. And then I can check my bank account when I wake up in the morning and it’s there.

I’ve been using them to two years now. I’ll get out of the habit of using them and then I’ll come back and use them again. In the last 30 days, I’ve had to take out two. When I need a loan I can do it in the morning and by the next day, I’m good. And because I have the longstanding history, I don’t have to deal with anybody and interact with anybody. Nobody has to know my business. When things are tight and if I don’t have any other choice – because I’m one of those people who does not like to ask for help -- I can just do this with Check Into Cash.

But for returning customers, the interest rates could be a little bit nicer. But it is what it is. It’s a short-term solution, hopefully, for some people. Among other check cashing points in my area, they’re definitely better. They have lower interest rates. Even if it's $2 or $3 it make a big significant difference. To me every dollar counts because I got kids.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: May 23, 2018

We obtained a cash advance from Check Into Cash to catch up on the bills. I liked that they didn't ask me a lot of questions except for when I got paid. They just sent it on the web. I signed it and set it up. They deposited the money and that was it. However, it looked like it took forever to pay that money off. I borrowed $600 and it took more than eight months of them taking out of my account. I was like, "Ain't I paid up on it yet?" So, it went from $600 to almost $1,800. I'd tell my friends not to do it. They'd do better just to call the people they owe and sit down and say, "Hey, I got x amount of dollars. I just have to get to payday until I catch up."

Check Into Cash response

Veronica,

Thank you for sharing your concerns. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. Please feel free to call us at 1-877-577-7977 or email CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.

7 people found this review helpful
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Check Into Cash Company Information

Company Name:
Check Into Cash
Company Type:
Private
Year Founded:
1993
Address:
201 Keith Street SW, Suite 80
City:
Cleveland
State/Province:
TN
Postal Code:
37311
Country:
United States
Phone:
8772622274
Website:
checkintocash.com
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