Check Into Cash

I would like to commend supervisor Amanda **. There was an issue with my debit card/bank that was preventing transactions to complete properly. Of all the associates I spoke with, Amanda was diligent, sympathetic, and truly did everything in her power to revolve my issue. I am satisfied with the resolution and I would like to thank everyone that helped with this issue.

Courtney was amazing and attentive from the moment she joined the chat. She was engaged, apologized for any delay, and promptly checked for an email I sent while on the chat. I have worked in customer service for over 25 years and this is by far the perfect example of how to genuinely care about your customers. Courtney deserves a raise! Thanks for all you do!

Tonya in Columbia did an amazing job. I really needed the money and was able to give me more than I thought I was gonna get. I will definitely be using the place in the future for sure. Had an extremely great professional experience.

Hello, I have been doing business with Check Into Cash for going on 4 years now with numerous different financial events. I have always found them friendly and encouragable. There always willing to help, but sometimes you have to take into account they are busy and might sound short, but they do not mean to. We as the consumers have to take into mind they are human as well and not machines. I am extremely happy with the expertise and knowledge of each associate. Plus when watching them train new people, they are complete and thorough. I normally deal the East Mesa Location, in Arizona. My only complaint is when they moved from Chandler to Mesa, But got over myself and now completely satisfied with the results. I would recommend them to anyone needing a loan and check cashing. Thank you and keep up the good work.

I would like to say how much I appreciate the professionalism of your employee Vinay. She is always welcoming, polite and efficient when I visit the Check Into Cash store on Bradshaw Road in Sacramento. I highly recommend this location to anyone in the area looking for a short term loan. If you are not in the area, this Check Into Cash location is worth the travel time because they offer exceptional customer service.

They say they help in any situation. Not true. What they don't tell you is you have to have a checking account for at least 30 days. We went into our local store and the manager said all we needed was something with the bank logo on it your account amount and a account number and routing number. We got approved for $1000 installment loan. Signed all the paperwork just to be told they couldn't do anything without an actual bank statement showing transactions. It's really none of their business what the transactions show. Waste of time.

I just wanted to. Leave a high compliment for Ever the customer representative that helped me on the phone. I had not applied in a while and it accidentally was going to send my cash to the wrong account. Ever not only stayed on the phone with me while I found my statement he was patient and stayed with and guided me through the online process again. He checked to make sure email was sent, rechecked to make sure account was correct and did not once lose his patience. Was very kind, sympathetic and helpful. I just wanted Ever to get the recognition he deserved. It's people like him especially in times like these that make a company seem human and caring! Thank you for hiring a man like this. It shows the humanity and kindness of the human spirit especially in such a hectic and desperately needed time. I hope he gets recognized for the excellent job he is doing! Thank you!

For 2 days I had some issues with payment. I spoke with Donna both days and she was incredible. She is a positive example on how customer service should be. Not only that Donna was the best customer service representative that I have ever dealt with and because of her I will use the company again.

I just hope the manager are getting paid extra. She definitely went the extra mile to make me feel safe. She wiped down countertops, pens, you name. It thanks???? during this covid 19 I just want to say thank you for the friendly and quick service. I most definitely will be back for my next check cashing.

All the other rating are BS! HERES WHY. First of all the fact you cant reply to reviews on here is BS! And I have used this company for a long time and they always have called for me to pay. But recently they have just been charging me the x amount I owe them While I was 5$ short and I get charged 40$ every time And I dont receive compensation or any form of. And I have seen bs reviews that seem "bought" to say "I got my 40 bucks back, no problem"!!! WTF???? Also I get why I cant screenshot my bank account to show the craziness that happens which also seems weird, but it means I cant even get HARD PROOF of what the hell they're trying to do or get at.? I also tried screen recording but it was also blocked! LOL.