Check Into Cash

Consumer Reviews and Complaints

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CIC has always been very professional and courteous in its customer service. The online site is user friendly and easy to understand. CIC is always prompt with the deposit of loan funds. CIC is timely with agreed withdrawals for payments. AAA rating by me!

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I found Check Into Cash online. I've been using them for a long time. There is no hassle in getting approved. When I got a payday loan, the lending process was excellent. The application process takes less than five minutes because a lot of that is already pre-filled because I'm a returning customer. And in the next day or two, the money is in my account. I’ve had no issues. I can easily go to the customer service and if I need to switch banks, there is no problem. The money is there when I need it. So, I continue to use them. I have two kids in college and when I'm in between pay periods and they need money, I can always borrow money from Check Into Cash and disburse the money between my son and daughter to tide them over until I get paid. They have good customer service and they are quick and consistent.

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I got a payday advance from Check Into Cash. I called them, sent some documents and e-signed a couple of things during the lending process. It was easy and took only 15 minutes. The processor was professional when I called to verify some things. Check Into Cash helped out greatly in my everyday life. It was a no-hassle experience. I would refer friends to them.

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I've been using this service for a little over a year, at the Alameda location (South Shore Center). I was once going to write a bad review, for the way I was treated there. I ended up Just calling a Manager and let them deal with it. Moving Forward My last experience was, so.... wonderful. The acting Manager Erik **, and his team of Bree **, Carmen ** made me feel welcomed and wanted unlike several other experiences I've had at that store. I have to admit I went to pay off a loan and ended up taking another smaller loan because I enjoyed the customer service so much, however it was a lower loan this time. It's a good feeling to spend your money in a place that makes you feel good about doing it. Customer service and vibe at this location with current personnel was like night and day.

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I have been going to the Arden arcade location District:9.15 for years and I will not go anywhere else. The customer service is friendly, fast, efficient and of top quality. Jordan ** and Carmen always have such an awesome attitude which to me is the number 1 thing that Gives me assurance and faith in any company and Keeps me coming back. Also would like to say that the store is always very clean and smells very nice and there's never a long wait. I never feel rushed and I actually feel better when I leave. Thanks for the excellent customer care I receive.

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It was nice to know they were around when I was in a bind. They also worked with me to extend payments and make payment arrangements when needed. As long as you stay in touch they don't bug you. I appreciated this type of service even though it is more costly.

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Karen at the Louisville Brownsboro branch has always made me feel comfortable during what I would consider an uncomfortable process. She's always friendly and remembers me when I walk through the door. I wouldn't feel the same about the services if it weren't for her.

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I saw Check Into Cash online and when I obtained a payday cash advance from them, the lending process was fast and easy. It took 20 minutes. It made everyday life a little bit easy financially. It was a fine experience and I would tell my friends to try it.

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Trying to get everything sent through email was a little annoying. I sent a multiple emails with multiple attachments, and it seemed like no one knew how to open multiple attachments. Just the first attachment. Other than that everyone was polite and helpful when I needed information.

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Can never describe how pleased I was with Kathey & her direct hands on experience & pleasing attitude. Kathey took control of the situation, explained changes & outlined in detail expectations. Please recognize her as OUTSTANDING!!! Can't get ANY better than that.

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I got a personal loan from Check Into Cash and the process was easy and convenient. It took about three minutes to do the verification. Overall, my experience has been great and I would recommend them.

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Check Into Cash was awesome. They're always on time and I love having the option. If I need it, I've got it and I appreciate them so much. I've seen their name for quite some time so I knew that they're reliable and they're great. I did the payday loan with them. The overall lending process was great. It was very convenient and easy. I did mine online. The whole lending process was completed within about three days. Sometimes I don't want to pay it back right when it's new and they'll let you rewrite it once. But, if I could change anything, I want to rewrite it over and over again and they'll let me do it. I also wish you had the capability online to be able to do that.

I spoke with their rep on the phone. They were nice. But one time I said I want to renew it again and they said that I can't renew it again because they only allow that once. That was the only thing that aggravated me because I had the money, I just didn't want to spend it on that rough end. I want to have some sense of help. I wanted to put it off for another two or three weeks and they won't let me. That's my only complaint. Other than that, everything was great. I love it. I'm so thankful to have it because sometimes, you may not necessarily want to spend the money on something or you'll need the extra money and they do it right on time to help you out.

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I heard about Check Into Cash years back when I used to go to one of the local stores and also heard about them through their sister company, Speedy Cash. There are a lot of scams out there and I’ve dealt with them previously so I know it wasn't a scam. I also liked the convenience of using them. The lending process took two business days. The initial time I went to their website, they sent me another link and after that I was good to go. Their customer service has been very helpful and Check Into Cash helps when I’m in a bind.

However, I had one recent incident where I had a transaction and then they said there was a problem and found out through other agencies that I had a check to pay in 2006. It was shocking that it wasn't cut out ahead of time before they lent me the money. It put me in a bind but now everything is straightened out. It’s crazy how that stayed behind all this time without coming back to their records. It should have entered here a long time ago and it was an inconvenience because I was counting on that money to pay a bill but I had to wait because I had to pay another bill that I didn’t even know existed.

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From the first day I stepped in see about a title loan to my most recent payment, I have always been treated with dignity and respect. Everything is explained clearly. On the rare occasion I've been late on a payment I just let them know and all was good. All it takes is communication. I am happy with the service I receive.

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I got a payday loan from Check Into Cash and it helped me with my situation. I reached out to them online and also talked to a couple of representatives who were very professional and helpful. I talked to them on a Monday and it was in my account the next day. The lending process was both easy and convenient.

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I took my chance with Check Into Cash at a time when I didn’t have enough funds. I was exploring the web and found them offering something. I gave them a shot as other lenders seemed not real. I got a payday loan where I could pay back in my next check. I usually do my loan application online but when I call, the lending processors are very helpful. They answer all my questions and I get the loan within the day, or two days when I do it too late. If it wasn’t for Check Into Cash, I would still be in debt. I would tell friends to go for Check Into Cash if they really need help. But if they don’t, I would tell them to stay away from it. It’s not something that one would always want to rely on.

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I got a cash advance from Check Into Cash online. I called them and spoke to a lady who was helpful. Getting my loan was easy and I got it the next day. And so, I was very happy with my experience with them.

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I am so thankful for Check Into Cash. When my car went down, I was in need of cash and check in the cash was right there for me. Thanks Check Into Cash, I would gladly recommend Check Into Cash to my family and friends.

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Check Into Cash

Hi Patricia -

Thank you for reaching out and sharing your concerns. We’ve built our business by making sure we take the very best care of our Customers and their financial needs. If you would like to discuss your concerns personally please feel free to contact us directly at 1-877-577-7977 or email us at CustomerFeedback@checkintocash.com.

Original review: Aug. 8, 2017

Paying back way more than what was borrowed. People who can't get a traditional loan have to go through these type of loan sometimes just to make ends meet. I have a daughter that is dying and need some things that insurance doesn't cover. So in order for her to get simple thing I have to pay for.

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I would like to comment on the excellent customer service that I received from ** at the 7937 Auburn Blvd. Citrus Heights, CA 95610 location. They were both friendly and professional, going out of their way to make me feel comfortable with this loan. Great job hiring these ladies!

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I am a disabled woman on a very small income and Check Into Cash helps me out every month so I can pay my bills and have a little money left over to buy groceries and the few female things that I need on a monthly basis. Thank you Check Into Cash. You are a godsend.

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Check Into Cash does what they say. They will do and they do things when they say they will do them. My experience with them is positive and pleasant. I would recommend them for your loan needs. Absolutely trust them.

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I have been getting loans for a while. And I have been happy with the services. It has always been convenient and easy. No problems. I would recommend this Service to others. Wish you could get a free loan after you have had ten or more loans, that would be a good incentive. For people to want to get loans or the fee is wave after so many loans that would be nice or award a loan to some one who has had a few loans.

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I applied for a payday loan from Check Into Cash online. My application was approved right away and I received my loan on the next business day. I was satisfied with my experience with them.

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Resolution In Progress
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Check Into Cash

Thank you for sharing your feedback Patrick. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you. In the interim, please feel free to contact us directly at 1-877-577-7977 or CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.

Original review: Aug. 7, 2017

A payday loan was made in my name but wasn't mine. I was in the hospital and was not able to do that. My brother John ** try to get payday loan to you guys and was denied. So he used my name in my account and you guys took out $566 out of my account. My bank will be disputing it.

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They have always been there to help me during my time of need. Whenever I have a problem with my login on my account they're always willing to help me make it easier. I would most definitely recommend this company to a friend and family members.

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I have been with your company for a few years and I have also had good services with you guys so all I can say is Keep up the good work and speedy service. Yes I would recommend your service or company to all of my friends and family.

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I had no problem readvancing loan. It was quick and convenient. My loan papers were right there for me to sign. The site let me know how much I would have to pay and there was no hidden charges. I love Check Into Cash.

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I love the customer service. The people are always polite and give me the answers to all question I ask. Money is sent very quickly in time for rent and other expenses. Forms are very easy to fill out online. Was wondering when, if ever, that the loan amount could be raised just a little?

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It's fast. It's great for when you just need a quick hand up. This is one way you can take care of life’s little emergencies without having to depend on family and friends. I'm so thankful for Check Into Cash for being there for me. Thank you.

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I got a payday loan from Check Into Cash and the overall lending process was excellent. It only took one day and it was just online. It was easy and I will recommend them.

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I obtained a payday loan from Check Into Cash and chose them because of the ease of use. The overall lending process was easy which took me one afternoon to complete. Everything’s been fine and working with them has helped relieve some stress. If a friend were to ask me about Check Into Cash, I'd tell them that if that's what they need to use, then use them.

Check Into Cash Company Profile

Company Name:
Check Into Cash
Year Founded:
1993
Address:
201 Keith Street SW, Suite 80
City:
Cleveland
State/Province:
TN
Postal Code:
37311
Country:
United States
Website:
https://checkintocash.com/