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Check Into Cash
Overall Satisfaction Rating
4.49/5
  • 5 stars
    231
  • 4 stars
    29
  • 3 stars
    9
  • 2 stars
    4
  • 1 stars
    12
Based on 285 ratings submitted in the last year
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Check Into Cash

ConsumerAffairs Accredited Brand

Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!

*In Ohio, Check Into Cash operates as a registered credit services organization (CSO). The actual lender is an unaffiliated third party. CS.900185.000.

* In Texas, Check Into Cash operates as a Licensed Credit Access Business (CAB). The actual Lender is an unaffiliated third party.

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2008 Check Into Cash Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 19, 2019

I needed help and went for a payday loan with Check Into Cash. Their online site is very user-friendly and the online lending process was very quick and easy. Some of the steps were just read, click, read, click, and then they would send me my money. The process took two minutes online and 10 minutes in store. I prefer to do it online because sometimes people get a look that it's personal with you. I also feel like sometimes, I come and be an ongoing customer, then people rub me the wrong way. Other than that, I appreciate Check Into Cash very much for being there for me. I'm very satisfied with my experience with them.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 11, 2019

Check Into Cash was quick, so I went with them and got a cash advance. I did it all online and navigating on their website was easy. The lending process took five minutes and I liked that they were easy to use.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 2, 2019

I like how Check Into Cash works. I called in one day and I got the cash advance from them the next day. Their process was good for me. I love it because I know what they did was gonna get us out. I love everything. The representatives are very good, too. Use Check Into Cash. They’re good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 29, 2018

I had a good experience with Check Into Cash when I got a cash advance loan. It's a pretty quick process as well. It just took me about ten minutes. You fill out the application, put in your bank information, and then you hit submit, and it approves you based off of whatever criteria are in there. They always approve me on the spot. I usually call them when I get ready to pay it, and my wait time is about a minute. All the interest rates are high but Check Into Cash's rates are a little bit lower. Working with them helps out when you just need a extra 300 bucks just to ramp up real quick.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 27, 2018

If I could give this company zero stars I would. I went into their office several days ago to apply for a flex loan. I was told that I needed additional information to bring in and I did so. When I went back back into the office with my information that was needed, I was then told that I qualified for a flex loan but I could not get it right at this moment. He told me that I would have to get a payday loan and pay it off a total of THREE times before he would allow me to get the flex loan.

What kind of business is this? Is this some kind of joke? Why am I having to earn or work for a loan? The whole purpose of a loan should be when you qualify and if you are approved, then you should receive it and pay the funds back. I'm sure the company has several determining factors before approving you. Plus I needed the larger amount because I am in the process of moving and I don't think that it is right that I am having to jump through hoops just to do business with them. THEY ARE A COMPLETE WASTE OF TIME. DON'T GO TO THEM.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 16, 2018

I was looking up online payday loans and found Check Into Cash. I looked up the reviews and I saw better reviews from the clients, so I decided to go with them. I got a payday loan and I did everything online. The lending process was pretty smooth and it was completed in two to three days. Also, the processors were a great help. Working with Check Into Cash really helped a lot. When I needed them, they came through and if I ever need them again, I would choose Check Into Cash.

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Rated with 5 stars
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Verified Reviewer
Original review: Dec. 13, 2018

I recently took out a loan through CIC for 400 dollars to pay rent after falling short. My full time job cut my hours down to part time and I have been struggling to come up with money to pay off the loan. I tried extending/refinancing though the ACH was rejected due to insufficient funds in my bank account. After reading several reviews on the collection practices of CIC I was intimidated to say the least to try to work on a payment solution. The customer service rep was more than helpful and set up manageable payments until the loan is paid off in full. I can’t explain how relieved I am now that I have had the much needed help. Thank you for your understanding. Any loan company will work with you, you just have to have good communication and not leave them hanging. Extremely grateful. Thank you again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 11, 2018

My Christmas bonus is coming but my son was getting married so I needed a little bit of an advance until after the holidays. I paid Check Into Cash back a few times. When I need them, it’s very convenient for me. I’ve used them at least six times and I enjoy it. When I first started going through them, the application process took a little bit longer. They had more questions and it was more of a background check including what I’m doing for work. I filled out their application online and by the next morning, the funds are in my account. Now that I’ve done my loan with them before and paid them back, they’re very quick about it when I do it now.

Sometimes, I run into some bills that I need a little bit of extra cash at that point. Once I pay them off, I feel great and don’t have to set it again. But I run into something else, and then I have to do it again. At least, they’re there for me and it only takes me a few minutes to do it on my phone. I can spend 45 bucks going to dinner at night, so that’s not a problem for me. It makes it easier for me instead of asking somebody else to borrow a couple hundred bucks and better than having to pay fees back to other people. It’s also easier to put it in my own bank account, and my own personal life.

If a friend of mine needs to do it, I'd tell them it’s a very easy process, and not that expensive. This month, I had to get new tires with all these rain going on so I reloaned it and got my new tires. I get paid on the 1st and the 15th of every month so sometimes, I’m really strapped until I get paid and getting new tires was very important. I got my new tires and I’ll be able to pay them back on the 15th.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 6, 2018

I applied for a payday loan from Check Into Cash and did the application online. Their process was simple, fast and easy. It only took five minutes. I just had to put in my bank information, paycheck and how often I get paid. Check Into Cash was useful when I needed them. If you need a loan and don’t wanna leave your house, they are a very convenient way to get the funds you need until your payday.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 5, 2018

I obtained a payday loan with Check Into Cash. Their lending process was quick and easy, and it took them 30 minutes to get everything completed. Overall, the professionalism and demeanor of the person that I worked with were good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 4, 2018

I was going through several different lenders, and I ended up being in touch with Check Into Cash. I applied for a cash advance and the process was completed in 30 minutes. I will recommend Check Into Cash if someone asks. I'd tell them the service that I used, and that they were offering me a big advance, which I needed at the time.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2018

I’ve been using for years but recently they have been asking me for information already on file. Such as Identification card or driver's license, social security card, etc. Customer service told me that it was a mistake but it continues to happen.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 28, 2018

The process at Check Into Cash was easy and convenient but it was long. It took about an hour and 45 minutes. It was also a little bit hard to do the process online because of the security measures. Plus I had a hard time dealing with the amount that you get. At the same time, it takes a while to earn a higher amount with the installment loans. Other than that, I got approved in no time and they helped me out when I was running short.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2018

We liked Check Into Cash's easy approval and we got a payday loan from them. The overall loan process was good and easy, and it took less than 24 hours for it to be completed. We’ve done everything online. I would definitely recommend Check Into Cash and tell others it worked for me.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2018

I really enjoyed our talk on the phone, Donna ** was amazing in customer excellence. She provided me ease of communication through my financial frustration! She was able to easily walk me through the information I needed. I greatly appreciated the amazing service!

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Rated with 1 star
Verified Reviewer
Original review: Nov. 15, 2018

I got a loan from Check Into Cash on 11/2017 and paid it off on 1/2018. Fast forward to 11/2018 and I notice 185.00 has been withdrawn from my bank account. Now mind you I paid this loan in cash so I'm like what's going on. I contacted headquarters and they told me that in August 2018 they changed their policy to if you had a open account even with a zero balance you will be charged a monthly fee until you pay the open account balance off and then close the account. I did receive something from Check Into Cash in the mail a few times this year but after opening the first two or three which them trying to get me to come borrow more money I stop opening them and threw them away. Big scam at the price of 370.00 dollars. If I ever need another quick loan best believe I'm taking my business elsewhere.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2018

Nicole from South or North Doka was so freaking awesome. When no one would help me fix my account. She went out of her way to make sure my account got fixed. She is so awesome. You need more people like her in your company. Also I want to say some nice things about Niki ** the supervisor. She was awesome as well. Nicole ** was the customer service rep that helped me. Awesome service. Thank you.

Check Into Cash response

Jerry,

On behalf of everyone at Check Into Cash, we would like to thank you for being a loyal customer.

Quality and customer service are what distinguish us from others. We always strive to exceed customer expectations and will continue to do our best to meet your financial needs. Your feedback is very important as we are constantly looking for ways to improve our services.

Thank you again for choosing Check Into Cash and looking forward to your business again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2018

Getting a payday loan with Check Into Cash was quick and easy. I did most of it online and it took about a day to get everything completed. It was a little confusing at first but I went in a couple of times and after that, I was all settled. The people there were friendly and I got the money I need.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2018

Getting a loan with Check Into Cash is super easy. I did everything online and it took less than five minutes to complete the lending process. It was very fast and simple. And if you need it, do it.

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Rated with 1 star
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Verified Reviewer
Original review: Oct. 31, 2018

Was speaking to one of your representatives (and man with Indian accent). We was going over the information. He need some additional information from me which I had to get off my phone and we lost connection. He call back while I and still getting this information. I could not pick up in time and he left me a very nasty voice message. In these day and times you must be careful give your information out to anyone. So just from that encounter I would not recommend this service to anyone.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2018

When charging for two payments at the same time I was upset. I’ve never had a problem, But now I’m negative 800 in my bank. It doesn’t matter because you guys have your money. I don’t think I’ll come back.

Check Into Cash response

Marc,

At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them.

Please feel free to contact us directly at 1-877-577-7977 or email CustomerFeedback@checkintocash.com.

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Rated with 3 stars
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Verified Reviewer Verified Buyer
Original review: Oct. 29, 2018

The service is good just charge too much on the loans, and should have at least til noon to pay back the loan on the due date not early in the morning, also should have the option to refinance the loan paying a small fee. You should also be able to get the money the same day of approval. Other than that it's very useful... I appreciate it very much. Thank you guys for all you do to help.

Check Into Cash response

Ebony,

Thank you for sharing your feedback. We’ve built our business by making sure we take the very best care of our Customers and their financial needs.

If you have any other concerns or would like to speak to a Customer Service Representative, please call 1-877-577-7977 or email CustomerFeedback@checkintocash.com.

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Rated with 3 stars
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Verified Reviewer Verified Buyer
Original review: Oct. 29, 2018

When I first took out loan was told day after. I paid back loan. I could take out another but it takes like up to a month before I can request another loan after my payment has cleared. Just thought this was misleading.

Check Into Cash response

William,

Thank you for sharing your concerns. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction.

We take your feedback and concerns seriously. Please feel free to call us at 1-877-577-7977 or email CustomerFeedback@checkintocash.com and one of our customer service representatives will be happy to assist you.

2 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2018

I have been a loyal customer for about 4 months now. I've laid my fees on time with my payday loans. But I have been rejected for installment loan numerous times. Is there anything I can do on my end to make it happen. I am seeking a larger loan.

Check Into Cash response

Steven,

Thank you for sharing your feedback!

We would like to apologize for the troubles and frustration that you experienced lately. Your feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.

For any questions or further assistance, please feel free to call us directly at 1-877-577-7977 and one of our customer service representatives will be happy to assist you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2018

There’s a Check Into Cash locally to me and their interest rate was a little lower than other places we’ve found. Their application process was easy and really quick too. It took 20 minutes at most the first time. I applied online and they did a phone call where they verified my identity. The representatives all seemed like they were fairly knowledgeable and they were all really friendly. Check Into Cash is a good way to be able to get a quick loan if you have an emergency.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 25, 2018

Check Into Cash is very good. I've refinanced many times and it's been easy. If you don't understand something, they will explain it to you and then they will approve your loan. One time I got an installment loan and the rep I worked with was really nice. She answered all the questions that I had and broke down everything for me.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 20, 2018

I got a payday loan from Check Into Cash and their process was pretty smooth and easy. They had to verify that my account was my account and that I was who I was. They also had to see my payslips. The reps were friendly and direct to the point but in a professional manner. They weren't rude when they talked to me. They adjusted the payment date a few days based on my pay period, which was really nice. It was a pretty good experience.

2 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Oct. 18, 2018

I started a payday loan a few months ago, and I'm there every two weeks paying on time. Customer service person named Robin this morning was very rude, and gave me a hard time about my date to pay. I've been coming in either on Thursday or Friday every two weeks, and whoever's there get my file and do it need to be done and I'm out of there. This morning she raised a confrontation that was unwarranted for a customer who has been faithful paying every two weeks without a problem. This is in Atlanta Highway Montgomery Alabama location. This was very unacceptable.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 15, 2018

My customer experience with Ms. ** was quick, convenient, and one of the best customer service experiences I've had in recent history. The Live Chat feature is wonderful. Check Into Cash is my go-to payday/microloan service, and I would definitely recommend it to friends. Keep it up!

Check Into Cash response

Krayne-

It has been a pleasure serving you. We appreciate your feedback; it’s what keeps us improving.
Quality and customer service are what distinguish us from others. We always strive to exceed customer expectations and will continue to do our best to meet your financial needs.

We look forward to having you as one of our valued customers for many years to come.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 9, 2018

The store at 16th an Cicero Ave. in Cicero Illinois next to Chicago Illinois. The staff there give you the runaround. Customer gets info after running around town to retrieve documents, then the staff there mistreats you saying you need more. Customer then runs around to get more documents, comes back to Check Into Cash. The rude customer reps then tell the exhausted customer, "You're not qualified". First when you come to the store door, customer reps make you feel like a criminal. You have to show your ID to get in the door. Then they give a hard time getting a loan. They make you feel like a worthless citizen.

If a person needs a loan, don't go to this place because they are the worst loan place there is. I send my friends to Check 'n Go or Speedy Cash. They give you no hard time and are the best, and no these people didn't pay me to say this! Right is Right! Check 'n Go is the worst place to get a loan, especially the one between 16th and 17th street on Cicero ave in Cicero Illinois and the Customer Reps will treat you like crap!

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3 people found this review helpful
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Check Into Cash Company Information

Company Name:
Check Into Cash
Company Type:
Private
Year Founded:
1993
Address:
201 Keith Street SW, Suite 80
City:
Cleveland
State/Province:
TN
Postal Code:
37311
Country:
United States
Phone:
8772622274
Website:
checkintocash.com
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