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Check Into Cash
Overall Satisfaction Rating
4.07/5
  • 5 stars
    62
  • 4 stars
    9
  • 3 stars
    7
  • 2 stars
    4
  • 1 stars
    12
Based on 94 ratings submitted in the last year
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Check Into Cash

ConsumerAffairs Accredited Brand

Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!

* In Texas, Check Into Cash operates as a Licensed Credit Access Business (CAB). The actual Lender is an unaffiliated third party.

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2046 Check Into Cash Consumer Reviews

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Rated with 5 stars
Verified Reviewer
Original review: June 14, 2019

I went to the store today after receiving a call about my bill. The new manager adv me of being late and when I came to the store she spoke to me she had so much energy. When I walked in I felt a little at ease. I adv her I couldn't pay and instead of her talking to me behind the glass she came out and sat with me at the table. She showed me my acct. She shook my hand and introduced herself and explained my acct. She then asked me what happened that I got behind and she listened and assured me she's there to help. She even offered to help me get a job to help me look for one. Sweet very sweet young lady. She even gave me her card and said, "Call me anytime." Kaleta ** is her name. If there's ever a great employee she is it and this store has seen some people come thru hope. This one stays.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 23, 2019

Check Into Cash was fine, and I like the convenience as it is not too far from my neighborhood. I did a payday loan, and I had to bring in the required things, checks stubs, identification, a check from my account, and identification of where I live. The lending process was completed at the store at about 35 minutes. On the phone, it was much quicker and easier. The lending processors were fine. I noticed there that a lot of new people are in and out, so I don’t know how their turnover is. But when you’re dealing with somebody in training, it may take a little longer than usual, but that is expected. It is a fairly simple process. In your first time, you are required to bring in more. The only thing was that the fees have gone up, so that was different. I didn’t know of that 'til I got in the store. But, other than that, the process is fine. I recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 11, 2018

My Christmas bonus is coming but my son was getting married so I needed a little bit of an advance until after the holidays. I paid Check Into Cash back a few times. When I need them, it’s very convenient for me. I’ve used them at least six times and I enjoy it. When I first started going through them, the application process took a little bit longer. They had more questions and it was more of a background check including what I’m doing for work. I filled out their application online and by the next morning, the funds are in my account. Now that I’ve done my loan with them before and paid them back, they’re very quick about it when I do it now.

Sometimes, I run into some bills that I need a little bit of extra cash at that point. Once I pay them off, I feel great and don’t have to set it again. But I run into something else, and then I have to do it again. At least, they’re there for me and it only takes me a few minutes to do it on my phone. I can spend 45 bucks going to dinner at night, so that’s not a problem for me. It makes it easier for me instead of asking somebody else to borrow a couple hundred bucks and better than having to pay fees back to other people. It’s also easier to put it in my own bank account, and my own personal life.

If a friend of mine needs to do it, I'd tell them it’s a very easy process, and not that expensive. This month, I had to get new tires with all these rain going on so I reloaned it and got my new tires. I get paid on the 1st and the 15th of every month so sometimes, I’m really strapped until I get paid and getting new tires was very important. I got my new tires and I’ll be able to pay them back on the 15th.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 6, 2018

I like the ease of obtaining a loan from Check Into Cash. I got a cash advance and I did it from work. It just took a few minutes and it was simple. It wasn’t an installment thing so I borrowed a set amount and I paid the set interest. Then, they took it out of my account many weeks after I borrowed it. It was cut and dried. The overall lending process was very seamless and nice. The only thing is I messed up the first time putting in my account information and I didn’t catch it until five or six hours later. I felt stupid because I left off the last number on my account number which is a big thing. I got home and I called their 1800 number. They fixed it within minutes.

I’ve had certain things come up between an emergency with my son and my father getting really sick. Then my father passed away a couple of months ago so we had some unexpected expenses come up. Having worked with Check Into Cash made things in my life easier and it made everything work. I appreciate Check Into Cash and it was nice doing business with them.

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2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2018

Check Into Cash is online and I can go ahead and place my order and it’s directly removed from my account so I went with them. It makes it convenient. I don’t have to go to a physical store. I got a payday advance and the lending process was very easy. I went online, selected the amount, and signed the agreement documents. And if I’m rewriting, I would send them a screenshot of my bank statement and let them know that I sent it in and they would clear it that day. The process is fairly quick if it’s a new process where I had a few weeks or a couple of months in between. Then, if it’s a rewrite, depending on if I get in that screenshot right away, it might take a day or two more.

Check Into Cash helps me in a situation where I have a bill due and it has to be paid before my payday. I get the funds and pay it right away. Other than that, they don’t pester me with a bunch of calls. They give me the option to opt out calling my work phone number. And they send me emails or text messages and lets me know when I’m due. They’ve always been very good to me and their reps are very helpful and kind. I’ve never had a rude representative. Overall, it was a very pleasant experience. I’ve worked with other cash advance places and by far, Check Into Cash has been my favorite. I've recommended them to a couple people.

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Rated with 1 starResolution In Progress
Verified Reviewer Verified Buyer
Original review: June 28, 2019

You don't load funds into cards, it is just more convenient for some people. Speedy Cash does and you get funds instantly.. I just did not want the funds to go into my checking account for personal reasons. I also see that if you get a bad review you don't accept it.

Check Into Cash response

Thank you for the helpful feedback Julia,

I apologize for any inconvenience this has caused. At Check Into Cash, we take your feedback and concerns seriously and make every effort to promptly address them. If your concern is still not resolved I urge to contact us directly so we can assign this complaint to the appropriate parties.

Thank you for your feedback and we appreciate your business!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 28, 2019

Very pleased with this service provided by Check Into Cash. I been a customer for over 15 yrs. I have been with your loan services and would recommend them to my friends and family. My experience with the service of loans given by check into cash has help me through some of my toughest time for me and my family. I’m glad to have bet a customer with with check into cash and hopefully my family and friends can experience it too.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 6, 2019

I just wanna say thank you to Donna. She was very helpful and letting me know, on a certain email I received, thank you so much, I am very satisfied customer. I will recommend friends and family to Check into Cash.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 1, 2019

It was fast and got my money quickly. However I believe that if you were to place a date on the tabs of the drop durab of when you got the loans it would be better. You can also give a short explanation as to why the loan was rejected at the time so you don't have to wait in the email to expand it in full.

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Rated with 1 star
Verified Reviewer
Original review: May 31, 2019

They don't respond to any emails but state we, "Received the information." They put me on hold for 45 minutes. They made me call back, again because they ignore your emails, before the office closed. I had almost an hour. I was on hold for 45 minutes. Each minute that passed by their auto voice keeps saying 14 mins then 15 mins then 16 mins. Unprofessional service. Seems they put people on hold for the last hour so they don't have to deal with you. I called at least 5 separate times and got same treatment. I'll never use them again.

Check Into Cash response

Shawn,

Thank you for sharing your feedback.

At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. We would like to discuss your concerns personally and will be contacting you.

In the interim, please feel free to contact us directly via phone or email.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 31, 2019

To be honest the only problem I have had is one time recently I couldnt get on website to reapply but it was reconciled. Thank you. I also feel once you get your money why do you have to wait two to three more days before you can apply again. Other than that you all are a great company.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 31, 2019

The borrowing process is so quick and simple.website is user friendly. I rarely need to talk to someone in customer service but when I do they are always professional and helpful. It’s nice to have a way to get help without difficulty in tough financial situations.

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Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: May 24, 2019

I did tons of business with these guys, and they made a lot of money off of me while I was ill and on social security. I was in the hospital for extensive illness, so I missed my payment. First time I ever missed a payment. I was only in the hospital a week, and had 72 missed calls and messages from these creeps giving me settlement options?!!! Seriously? 72 missed calls? Only a week? Was this necessary? NO. When I pay this, I will never do business with these unethical FOOLS again. They are predatory lenders. This was completely unnecessary.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 15, 2019

Check Into Cash was the first thing that came to mind when I needed money. Their overall lending process was very easy. You just go online and do the application, and then they tell you whether you are able to get your loan. You sign some forms online and then you’re done. It took about 15 minutes for me every time. I’ve only ever spoken to one person, and he was very friendly, very polite, and answered the questions as I needed them answered. He was great. Check Into Cash has been great, too. When I need them, they’re there. Usually the money gets deposited in my account the next day unless it’s on the weekend. I tell anybody that needs some quick cash to go through them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2019

Check Into Cash is local and they've been part of our community for a long time. Their headquarters is in Cleveland where I lived. I got a payday loan from them and my experience was all good. I've used them several times before. It was convenient.

Check Into Cash response

Valerie,

Thank you for your support and for the confidence that you have placed in us. We fully recognize that your support and the continued trust that you place in us is the foundation of our success.

Thank you again for choosing Check Into Cash and we look forward to your business for many years to come.

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Rated with 1 star
Verified Reviewer
Original review: May 11, 2019

After a long relationship I quit doing business with them after finding 6 hard inquiries on my credit report. Now they send me an email almost every day. I have tried to unsubscribe numerous times and emailed their customer service with NO response. They have shown themselves to be inept at this simple request and ignored my customer service complaint.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 11, 2019

I got a payday loan from Check Into Cash. I started off with all my information and check stubs which they verified. Once everything was good to go, I did my application, turned it in to them and they started the process. I then signed a paper stating that I would pay my loan back and that I would be able to do so. Then, they gave me cash.

Check into Cash is a great place and it's a business that will actually help you. Other people should definitely try their service. The experience is very welcoming. The people who work there provide great customer service. They also help with my payments. If I can't pay on a certain day, they tell me that they will help me with another date. They understood my situation. Working with them has helped me a lot especially when I was in that grind mode and I needed something,

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2019

I liked the convenience that Check Into Cash was online. The application process online was very smooth and very good. And they were very professional. I liked them, that's why I keep using them. I get short term loans and small amounts. I'm starting a business, and it holds me over. Their lending process was very quick, good, professional, and not too intrusive which you'd expect from lending. Also, the process takes anywhere from 5 to 15 minutes. The lending processor I dealt with was very good and very cordial. Working with Check Into Cash has been good. It's nice to know you have them. Right now, I got a lot of challenges with the new business I'm starting and it's nice to know I got someone there to help me pay for the ramen noodles for the kids. My experience has been good.

Check Into Cash response

Fernando,

Thank you. We greatly value your trust and confidence in Check Into Cash and sincerely appreciate your loyalty to our business.

We look forward to your business for many years to come.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2019

Friendly, easy to get along with and very helpful. Online was very easy to maneuver around. Never had a negative experience with you and I would recommend you to anyone. Please do not change a thing. Thank you for everything you do.

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Rated with 5 stars
profile pic of the author
Verified Reviewer Verified Buyer
Original review: April 30, 2019

I was hesitant doing a payday loan online but really needed the cash for car repairs! I filled out all the paperwork & the money was in my account the next morning. Communication is really efficient but not overbearing. I will definitely recommend Check into Cash to all my friends!

Check Into Cash response

Diane,

Sincerest thanks for your valued business.

We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 17, 2019

I've had a very good experience with Check into Cash. I just had to fill out my personal information and my banking information and in a matter of 15 minutes, I'm either approved or not. They accepted me and I got the money the next day. Their service is worth the while if you're in a pinch.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

The customer service experience was absolutely wonderful today! The representative gave me great service and she was very friendly. I think I will be dealing with the company for all of my emergency financial needs thus building a long time relationship.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

I’m on my last payment with Check Into Cash and they’ve been pretty good to me. The application wasn’t difficult at all either. I went online and filled out the application for a cash advance. It was simple and easy. It doesn’t take that long to do either, about 10 minutes. Then you wait for a phone call and the next day, your money will be on your account. The overall process was great.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2019

On 4/4/2019 I was at the location on Westminster to get a car loan, Ivan was very helpful and I get I was needed, thanks again for the help, I would recommend to whoever needs help through your company???

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

Whenever I have unexpected bills I go to Check Into Cash. The online app is easy and I get my money the next day. Whenever I call into customer service everyone is very knowledgeable and courteous. And the call is never ended until every question is answered. I have been a loyal customer for over 2 years and I would highly recommend Check Into Cash to family and friends.

Check Into Cash response

Sonya,

It has been a pleasure serving you. We appreciate your feedback; it’s what keeps us improving. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We look forward to having you as one of our valued customers for many years to come.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

CIC has been wonderful to deal with. The application process was efficient and results fast. I have used them repeatedly and have only good things to say about the business. Both online and telephone interactions are pleasant and flawless. Would gladly would recommend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 28, 2019

Awesome. Always there to help!! Whenever I need help all I do is go on the website it’s done, don’t have to wait to talk to someone!! Totally awesome. Would recommend the company to my family and friends!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 28, 2019

When I have requested a loan from CIC, I have a fast and easy questionnaire to fill out. My request is approve within minutes. I can always count on the money the day CIC states it will be in my account. I will use CIC again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

I have been using Check Into Cash for a couple of years now. The very first time I used them, getting a payday loan took 30 minutes. But after that, it took around two or three minutes. The process was easy. I just did it online. The online thing I had to do the very first time was fax my paycheck and proof of income, and that settled it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2019

I want you guys to know how awesome my experience with your company was. I went in to get my check cashed on my lunch break today and Noel was the absolute sweetest! She got me in and out in time to return to work. I will definitely be back and definitely will tell my friends.

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Check Into Cash Company Information

Company Name:
Check Into Cash
Company Type:
Private
Year Founded:
1993
Address:
201 Keith Street SW, Suite 80
City:
Cleveland
State/Province:
TN
Postal Code:
37311
Country:
United States
Phone:
8772622274
Website:
checkintocash.com
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