Overall Satisfaction Rating
4.83/5
  • 5 stars
    1151
  • 4 stars
    84
  • 3 stars
    27
  • 2 stars
    4
  • 1 star
    14
Based on 1,280 ratings submitted in the last year
Show rating distribution

Check Into Cash

ConsumerAffairs Accredited Brand

Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!

*In Ohio, Check Into Cash operates as a registered credit services organization (CSO). The actual lender is an unaffiliated third party. CS.900185.000.

* In Texas, Check Into Cash operates as a Licensed Credit Access Business (CAB). The actual Lender is an unaffiliated third party.

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Last updated: Oct. 16, 2017

1284 Check Into Cash Consumer Reviews and Complaints

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Verified Reviewer
Original review: Oct. 16, 2017

The people they are so great. I actually enjoy going in there although I don't like the high fees. The manager's name is Kathy and she and her staff always go out of the way to get to know me as well as other customers.

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    Verified Reviewer
    Original review: Oct. 16, 2017

    Great customer service! As soon as the doorbell went off they welcomed me in with a cheerful voice. They were very friendly and I'm actually considering putting an application in. The place was fresh and very clean. It's always nice to walk into a welcoming environment as well.

    Verified Reviewer
    Original review: Oct. 14, 2017

    The people are really nice and respectful. They don't make me feel like I owe them personally. They know me by my name and always smile. Am not sure about the credit check every time. Now that's one thing I really don't like due to it pulls on my score.

    Verified Reviewer
    Original review: Oct. 14, 2017

    Kieria was very helpful and informative. She pre approved me over the telephone, and then remembered me when I came into the store. She explained the loans and the process very clearly. The entire process was very simple. Store was clean and a very good professional environment.

    Verified Reviewer
    Original review: Oct. 14, 2017

    I always have a pleasant experience when I come to Check Into Cash on Austin Peay Hwy, Memphis TN. The service is fast and the employees demonstrate professional value when servicing the customers. I have never seen an employee upset about doing their job. So I would recommend Check Into Cash to anyone that would need their service.

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    Verified Reviewer
    Original review: Oct. 13, 2017

    The customer service is always very friendly, professional, and helpful! They don't mind taking the time out to go over things thoroughly with myself and customers regarding their loan services, etc. The most welcoming and best loan business I've done business with!

    Verified Reviewer
    Original review: Oct. 13, 2017

    Great customer service, the workers are very friendly and attentive. I only needed a money order but they were still quick to fulfill my needs. I will definitely be coming back for my needs. Also the store is extremely clean and smells wonderful.

    Verified Reviewer
    Original review: Oct. 12, 2017

    The staff was amazing here at the Winchester and Kirby location. Everything was in order and very timely. I'll always come back this location for all my loan needs. My favorite place in Memphis to go. As a first timer I'll refer all my friends.

    Verified Reviewer
    Original review: Oct. 12, 2017

    I have only had great experience here at the Austin Peay location. They are always professional and very thorough with information needed. I could never see myself going to another location or business. I love the staff because they are very friendly.

    Verified Reviewer
    Original review: Oct. 12, 2017

    Nice and friendly loan officers we quick, fast service. I will have no problem referring a friend or coworker that need a helping hand to Check Into Cash store. I believe They would be glad that that stopped in. I appreciate the good people at Check Into Cash.

    Verified Reviewer
    Original review: Oct. 11, 2017

    I have received excellent customer service at this location numerous times from Mr. Jon **. My most recent interactions with Mr. Marcus ** were just as pleasurable. The service offers a convenient way for me to borrow money when times get tough.

    Verified Reviewer
    Original review: Oct. 11, 2017

    I come to this location and Tamika is always amazing. She makes it a comfortable and inviting experience. This location is very professional and considerate of my needs. I would recommend this location to anyone in need of financial assistant. Always easy and pleasant.

    Verified Reviewer
    Original review: Oct. 11, 2017

    The experience was professional and accurate. The employees are always professional, prompt and very helpful. I will recommend this service to everyone I know. I have been able to take care of unexpected expenses to continue to keep my quality of life for myself and my children.

    Verified Reviewer
    Original review: Oct. 11, 2017

    Great attitudes. These women show good professionalism. Their services are outstanding! I would definitely recommend as many people as I know. I wouldn't rather choose a different location than this one! Definitely appreciate these ladies. Keeps up the good work!

    Verified Reviewer
    Original review: Oct. 11, 2017

    Staff has always been very friendly and helpful. I have been coming to the same location even after I moved 30 miles away. They have always been helpful and accommodating to me. The only issue I have had is Check Into Cash has hit my credit report with 3 hard inquiries.

    Verified Reviewer
    Original review: Oct. 11, 2017

    They take great of me. They provide exceptional service!!! I have been a customer for several years and they have greatly assisted me throughout the years. They keep me informed of the different services that are offered. Once again, I would like to say thank you and job well done!!!

    Verified Reviewer
    Original review: Oct. 10, 2017

    Office display good service with every trip in. The worker know you by name when you come in as well. Pleasant atmosphere, in and out service, office display is always clean. Keep you informed of your balance amount to ensure proper payment. No hassle.

    Verified Reviewer
    Original review: Oct. 5, 2017

    This works when you are in a emergency. I have had to use this service twice and it has really helped me. I know as a single mom it has helped. I do think the interest is kind of high and that can some situations worse for that consumer. I personally have not had a bad day experience.

    Verified Reviewer
    Original review: Sept. 30, 2017

    The service is great and convenient when in need. I recently reviewed my credit report only to find out that my credit is ran every time I ask to renew. Why check every time if I renew within a 2 month period?

    Verified Reviewer
    Original review: Sept. 29, 2017

    This was very helpful to me financially. The help I received from the customer service has been nice. On setting the amount I was setting the prices I plan to pay. I also like how they send me reminders. When my payment was due.

    Verified Reviewer
    Original review: Sept. 29, 2017

    In those stressful times, when funds are lacking, for one reason or another, CIC, is just the helping hand I can count on and the fees are more than reasonable! I'd recommend them to friends and family... and I do! I know they'll be there anytime I need that little boost until payday! Thanks Check into Cash, you're a genuine lifesaver!

    Verified Reviewer
    Original review: Sept. 29, 2017

    Fast and accommodating every step never a hassle. Willing to move due dates when needed great staff. Would recommend this company to anyone. Good rates. No monthly interest rate. Great when you're in a bind, they have helped me when I need it! Thanks.

    Verified Reviewer
    Original review: Sept. 29, 2017

    Excellent service. good customer service. They always answer my questions. I will not be going anywhere else for my loans. If you every in needs of a loan come here first. Don't try anywhere else unless they cannot help you. Trust me they are great.

    Verified Reviewer
    Original review: Sept. 29, 2017

    I would recommend Check Into Cash to anyone. Y'all have been so nice to me. Whenever I needed extra money I could depend on Check Into Cash to deliver. They would also remind me when the payment would be deducted from my account. I found them by chance online.

    Verified Reviewer
    Original review: Sept. 28, 2017

    I would recommend this store to anyone they are super helpful and very nice. They go above and beyond to help in your time of need. Everyone from the manager down is great. The Lee hwy location is the best. If you ever need a loan for any reason this is the place.

    Verified Reviewer
    Original review: Sept. 27, 2017

    This is my first time actually using Check into Cash and my rep made it super easy! When she said she was done I wanted to question whether she actually knew what she was doing because it was so simple and easy!! She was a pleasure to speak with!! She's awesome and so is your guys process.

    Verified Reviewer
    Original review: Sept. 22, 2017

    It's always fast and easy, if they happen to be really busy instead of waiting, they'll call you back, and everyone is very polite. Everything is explained so there are no understandings. And you receive alerts when your payment is coming due...

    Verified Reviewer
    Original review: Sept. 20, 2017

    From the first time I needed money to current a representative in customer service have been able to answer every one of my questions with any problem. The representatives are very nice and helpful. If I had to recommend a Check into Cash store, I would recommend your company.

    Verified Reviewer
    Original review: Sept. 14, 2017

    I appreciate that this company is always timely with their loans and provides great customer service to their customers. The online app is easy to use and navigate through when trying to apply for a payday loan. Thank you CHECK INTO CASH for help me!

    Verified Reviewer Verified Buyer
    Original review: Sept. 14, 2017

    I got a payday loan from Check Into Cash. Their lending process was really easy. I did it online and it only took 10 minutes to complete. The experience has been easy, convenient and I was happy with it. I'd recommend them.

    Check Into Cash Company Information

    Social media:
    Company Name:
    Check Into Cash
    Year Founded:
    1993
    Address:
    201 Keith Street SW, Suite 80
    City:
    Cleveland
    State/Province:
    TN
    Postal Code:
    37311
    Country:
    United States
    Phone:
    8772622274
    Website:
    checkintocash.com