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Check Into Cash
Overall Satisfaction Rating
4.26/5
  • 5 stars
    70
  • 4 stars
    7
  • 3 stars
    7
  • 2 stars
    5
  • 1 stars
    9
Based on 98 ratings submitted in the last year
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Check Into Cash

ConsumerAffairs Accredited Brand

Are you in need of emergency funds? Check Into Cash is your direct lender and one stop money shop for when you need quick cash. At Check Into Cash, we provide online payday loans, in-store title loans and in-store cash advances. With thousands of locations conveniently located near you, you can rest assured that when you visit Check Into Cash our expert team will guide you into finding the best solution for you. Call or visit us today to learn more about our services! Or click the link to the left to start your application today!

* In Texas, Check Into Cash operates as a Licensed Credit Access Business (CAB). The actual Lender is an unaffiliated third party.

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2036 Check Into Cash Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 11, 2018

My Christmas bonus is coming but my son was getting married so I needed a little bit of an advance until after the holidays. I paid Check Into Cash back a few times. When I need them, it’s very convenient for me. I’ve used them at least six times and I enjoy it. When I first started going through them, the application process took a little bit longer. They had more questions and it was more of a background check including what I’m doing for work. I filled out their application online and by the next morning, the funds are in my account. Now that I’ve done my loan with them before and paid them back, they’re very quick about it when I do it now.

Sometimes, I run into some bills that I need a little bit of extra cash at that point. Once I pay them off, I feel great and don’t have to set it again. But I run into something else, and then I have to do it again. At least, they’re there for me and it only takes me a few minutes to do it on my phone. I can spend 45 bucks going to dinner at night, so that’s not a problem for me. It makes it easier for me instead of asking somebody else to borrow a couple hundred bucks and better than having to pay fees back to other people. It’s also easier to put it in my own bank account, and my own personal life.

If a friend of mine needs to do it, I'd tell them it’s a very easy process, and not that expensive. This month, I had to get new tires with all these rain going on so I reloaned it and got my new tires. I get paid on the 1st and the 15th of every month so sometimes, I’m really strapped until I get paid and getting new tires was very important. I got my new tires and I’ll be able to pay them back on the 15th.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 6, 2018

I like the ease of obtaining a loan from Check Into Cash. I got a cash advance and I did it from work. It just took a few minutes and it was simple. It wasn’t an installment thing so I borrowed a set amount and I paid the set interest. Then, they took it out of my account many weeks after I borrowed it. It was cut and dried. The overall lending process was very seamless and nice. The only thing is I messed up the first time putting in my account information and I didn’t catch it until five or six hours later. I felt stupid because I left off the last number on my account number which is a big thing. I got home and I called their 1800 number. They fixed it within minutes.

I’ve had certain things come up between an emergency with my son and my father getting really sick. Then my father passed away a couple of months ago so we had some unexpected expenses come up. Having worked with Check Into Cash made things in my life easier and it made everything work. I appreciate Check Into Cash and it was nice doing business with them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2018

Check Into Cash is online and I can go ahead and place my order and it’s directly removed from my account so I went with them. It makes it convenient. I don’t have to go to a physical store. I got a payday advance and the lending process was very easy. I went online, selected the amount, and signed the agreement documents. And if I’m rewriting, I would send them a screenshot of my bank statement and let them know that I sent it in and they would clear it that day. The process is fairly quick if it’s a new process where I had a few weeks or a couple of months in between. Then, if it’s a rewrite, depending on if I get in that screenshot right away, it might take a day or two more.

Check Into Cash helps me in a situation where I have a bill due and it has to be paid before my payday. I get the funds and pay it right away. Other than that, they don’t pester me with a bunch of calls. They give me the option to opt out calling my work phone number. And they send me emails or text messages and lets me know when I’m due. They’ve always been very good to me and their reps are very helpful and kind. I’ve never had a rude representative. Overall, it was a very pleasant experience. I’ve worked with other cash advance places and by far, Check Into Cash has been my favorite. I've recommended them to a couple people.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 8, 2018

I used to live in Hollister and I used to go into the Check Into Cash office. Then I moved to San Jose and I didn’t need the loan until I kinda know you can do it on the computer instead of going to the office. When I took a payday loan, I went online and entered my information. The first time, I got a phone call and because they already had my information, I didn’t have to part with too much information which was perfect for me. I work 30 minutes away from where I live and for me to get to the office, I usually get there right on closing time. So, it was easy access for me to do everything online.

The rep called me the very first time to make sure it was me. I felt good and I felt pleased I was able to do this on the computer and with them on the phone without me having to see someone. This process was easier for me. The lending process didn’t take that long and it was in the account on the next day but the process of applying for it was within minutes. Whenever I’m in need of Vanderbilt’s services, they don’t fail me and they’re there to help me out. Vanderbilt is something that maybe life comes your way and you need help on the road, you can ask them to help you out in your financial needs and I will recommend it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 25, 2018

Check Into Cash is my go-to for payday loan because I can do everything online. I don’t have to go down and provide anything. Everything is easy. Once I apply for it and then sign all the e-loan documents or whatever that it requires, I can check back in the app within a couple of minutes or I’ll get an email. And then I can check my bank account when I wake up in the morning and it’s there.

I’ve been using them to two years now. I’ll get out of the habit of using them and then I’ll come back and use them again. In the last 30 days, I’ve had to take out two. When I need a loan I can do it in the morning and by the next day, I’m good. And because I have the longstanding history, I don’t have to deal with anybody and interact with anybody. Nobody has to know my business. When things are tight and if I don’t have any other choice – because I’m one of those people who does not like to ask for help -- I can just do this with Check Into Cash.

But for returning customers, the interest rates could be a little bit nicer. But it is what it is. It’s a short-term solution, hopefully, for some people. Among other check cashing points in my area, they’re definitely better. They have lower interest rates. Even if it's $2 or $3 it make a big significant difference. To me every dollar counts because I got kids.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 15, 2019

Check Into Cash was the first thing that came to mind when I needed money. Their overall lending process was very easy. You just go online and do the application, and then they tell you whether you are able to get your loan. You sign some forms online and then you’re done. It took about 15 minutes for me every time. I’ve only ever spoken to one person, and he was very friendly, very polite, and answered the questions as I needed them answered. He was great. Check Into Cash has been great, too. When I need them, they’re there. Usually the money gets deposited in my account the next day unless it’s on the weekend. I tell anybody that needs some quick cash to go through them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2019

Check Into Cash is local and they've been part of our community for a long time. Their headquarters is in Cleveland where I lived. I got a payday loan from them and my experience was all good. I've used them several times before. It was convenient.

Check Into Cash response

Valerie,

Thank you for your support and for the confidence that you have placed in us. We fully recognize that your support and the continued trust that you place in us is the foundation of our success.

Thank you again for choosing Check Into Cash and we look forward to your business for many years to come.

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Rated with 1 star
Verified Reviewer
Original review: May 11, 2019

After a long relationship I quit doing business with them after finding 6 hard inquiries on my credit report. Now they send me an email almost every day. I have tried to unsubscribe numerous times and emailed their customer service with NO response. They have shown themselves to be inept at this simple request and ignored my customer service complaint.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 11, 2019

I got a payday loan from Check Into Cash. I started off with all my information and check stubs which they verified. Once everything was good to go, I did my application, turned it in to them and they started the process. I then signed a paper stating that I would pay my loan back and that I would be able to do so. Then, they gave me cash.

Check into Cash is a great place and it's a business that will actually help you. Other people should definitely try their service. The experience is very welcoming. The people who work there provide great customer service. They also help with my payments. If I can't pay on a certain day, they tell me that they will help me with another date. They understood my situation. Working with them has helped me a lot especially when I was in that grind mode and I needed something,

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2019

I liked the convenience that Check Into Cash was online. The application process online was very smooth and very good. And they were very professional. I liked them, that's why I keep using them. I get short term loans and small amounts. I'm starting a business, and it holds me over. Their lending process was very quick, good, professional, and not too intrusive which you'd expect from lending. Also, the process takes anywhere from 5 to 15 minutes. The lending processor I dealt with was very good and very cordial. Working with Check Into Cash has been good. It's nice to know you have them. Right now, I got a lot of challenges with the new business I'm starting and it's nice to know I got someone there to help me pay for the ramen noodles for the kids. My experience has been good.

Check Into Cash response

Fernando,

Thank you. We greatly value your trust and confidence in Check Into Cash and sincerely appreciate your loyalty to our business.

We look forward to your business for many years to come.

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Rated with 5 stars
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Verified Reviewer Verified Buyer
Original review: April 30, 2019

I was hesitant doing a payday loan online but really needed the cash for car repairs! I filled out all the paperwork & the money was in my account the next morning. Communication is really efficient but not overbearing. I will definitely recommend Check into Cash to all my friends!

Check Into Cash response

Diane,

Sincerest thanks for your valued business.

We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 17, 2019

I've had a very good experience with Check into Cash. I just had to fill out my personal information and my banking information and in a matter of 15 minutes, I'm either approved or not. They accepted me and I got the money the next day. Their service is worth the while if you're in a pinch.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

The customer service experience was absolutely wonderful today! The representative gave me great service and she was very friendly. I think I will be dealing with the company for all of my emergency financial needs thus building a long time relationship.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

I’m on my last payment with Check Into Cash and they’ve been pretty good to me. The application wasn’t difficult at all either. I went online and filled out the application for a cash advance. It was simple and easy. It doesn’t take that long to do either, about 10 minutes. Then you wait for a phone call and the next day, your money will be on your account. The overall process was great.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2019

On 4/4/2019 I was at the location on Westminster to get a car loan, Ivan was very helpful and I get I was needed, thanks again for the help, I would recommend to whoever needs help through your company???

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

Whenever I have unexpected bills I go to Check Into Cash. The online app is easy and I get my money the next day. Whenever I call into customer service everyone is very knowledgeable and courteous. And the call is never ended until every question is answered. I have been a loyal customer for over 2 years and I would highly recommend Check Into Cash to family and friends.

Check Into Cash response

Sonya,

It has been a pleasure serving you. We appreciate your feedback; it’s what keeps us improving. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We look forward to having you as one of our valued customers for many years to come.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

CIC has been wonderful to deal with. The application process was efficient and results fast. I have used them repeatedly and have only good things to say about the business. Both online and telephone interactions are pleasant and flawless. Would gladly would recommend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 28, 2019

Awesome. Always there to help!! Whenever I need help all I do is go on the website it’s done, don’t have to wait to talk to someone!! Totally awesome. Would recommend the company to my family and friends!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 28, 2019

When I have requested a loan from CIC, I have a fast and easy questionnaire to fill out. My request is approve within minutes. I can always count on the money the day CIC states it will be in my account. I will use CIC again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2019

I have been using Check Into Cash for a couple of years now. The very first time I used them, getting a payday loan took 30 minutes. But after that, it took around two or three minutes. The process was easy. I just did it online. The online thing I had to do the very first time was fax my paycheck and proof of income, and that settled it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2019

I want you guys to know how awesome my experience with your company was. I went in to get my check cashed on my lunch break today and Noel was the absolute sweetest! She got me in and out in time to return to work. I will definitely be back and definitely will tell my friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 8, 2019

Getting a payday loan from Check Into Cash was very easy. It took around less than five minutes. They ran my credit and I electronically signed a few agreements. They also did an employment verification behind the scenes and the turnaround was relatively quick. And then, they take it out of my checking account. Elizabeth, the representative who I dealt with via email, was above and beyond the expectations of customer service. Check Into Cash is also usually open while I work. Then when I lost my job and there was a payment missed since I didn’t get a paycheck, they worked with me and really helped me. They understood that life happens and they said they just wanna resolve my account. They got me back on the payment structure. I would refer Check Into Cash to a friend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2019

Donna was incredible! I have never had anyone talk to me so warm like her. You can tell she loves what she does and she truly has a beautiful heart. She doesn’t judge and I hope her boss gives her a raise! She deserves it for being able to look at people as humans and for her outstanding attitude. We all get in a rut and it’s not easy having to resort to a payday loan but Donna made me feel like I was safe. Thank you so much Donna, you made my night! Hugs all the way from Utah!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: March 2, 2019

I went online and just put in my basic information and how much I make. The process was completed within an hour. Working with Check Into Cash has helped me at the time but sucked with all the charges afterward. They’re completely transparent about it. But you gotta do what you gotta do at the time.

Check Into Cash response

Betty,

Thank you for sharing your feedback. We’ve built our business by making sure we take the very best care of our Customers and their financial needs. If you have any other concerns or would like to speak to a Customer Service Representative, please call or email us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 28, 2019

I like it when payment is due. I don't get but 1 text message and 1 email letting me know due date, as long as money is there. I don't get a lot of unwanted text or email. Awesome company to deal with, thank you. Emergency money comes in handy when I need it.

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Rated with 1 star
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Verified Reviewer
Original review: Feb. 22, 2019

Pulled my credit report and found they have done three hard inquiries into my credit. I am getting a payday loan. I write them a check and on payday I pick it up. I could get a personal loan for a lot less interest but have not because I have not wanted to use my credit that way. I cannot believe that the representatives do not disclose a hard inquiry. I will not even allow my mortgage company to run a hard check. Why for a payday loan paid within 14 days do they need to run a hard inquiry.

This same location tried to get me to sign a petition to aid in support of their business without telling me this was what it was for. I think they should address the customer clear disclosure information instead of just telling people to sign a paper with the impression if they do not they can't be helped. Shame on this company for their practices. This is a payday loan. I cannot imagine the need for hard inquiry. I have used this service for years, paying high interest to avoid maximizing my credit use. I will avoid this company in the future. Now I have two years before the inquiries drop off.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Feb. 3, 2019

I have gotten a loan from them, and on my 4th payment. I went into the office to PAID OFF! My account. I did just that paid with cash. Well majority of it with cash and the rest with a debit card "same as cash". I received change back and my receipt. This was on the 3rd day of the month. I PAID OFF THE LOAN in full $1000.00 plus their fee. Well on the 31st day of the same month my account was debited almost 1300.00 from them. When I called them they said my "DEBIT" card was declined on the 22nd day of the month. I provided my RECEIPT and mind you I paid most in cash and even received CHANGE back on the 3rd, so why are you even in my account on the 22nd???

The manager of the store still said, "Well the card was DECLINED" and they did not even acknowledge my RECEIPT. If I paid cash what give them the right to go and take 1300.00 OUT MY ACCOUNT, more than my original PAY OFF AND not even acknowledge that I paid in CASH!!! The store manager then told me as well I paid less than what I did in cash. Even with me having the RECEIPT she still try to justify their error. So, I called district manager. She calls me backing up her store manager. I call Corporate who told me that they will get the Regional manager to call me. I get a call back again from the district manager who tells me that she received my complaint from the Regional manager and still she States the same thing back to me and tells me I need to provide her a bank statement saying that the bank gave the money to them on the 22nd. Even though I paid the account off in full on the 3rd in cash.

I am a disable veteran on oxygen. I am either bedridden or hospitalized a lot. This all just Happened in February 2019. Today makes day 3 since I requested for the regional manager to contact me since they could not give me her number. So as I still call every day and while my money is gone. That was my daughter's tuition money. She is in college now. So guess who is left paying that... ME! Where this money has to come from bill money! So now I am in such a hardship because... and this is only my... "Perception" that they are trying to cover up for someone's error.

I would have never written a review but I have been losing sleep trying figure how My bills and daughter tuition will be covered. It is 2:24 am. I have not been sleep since Thursday when I discovered that these funds were taken out my account from this company that at one point I was thankful for has caused me so much hardship. NEVER AGAIN AND I just WANT MY MONEY BACK. Not the RUNAROUND and Stress.

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5 people found this review helpful
Rated with 2 stars
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Verified Reviewer
Original review: Jan. 30, 2019

It is convenient to be able to get a payday loan online and have the pay back taken right out of your checking account without waiting in line at the store. It would of been perfect but they ran a hard credit check on me twice lowering my score!!! I got one in October, another in December and they ran a hard check each time! I was angry they had to run it AGAIN after running it just 2 months prior. They are hurting people's credit by this. All other payday loans run soft checks. Also I keep get solicitation mail to get another loan. Why so I can have another hard inquiry on my credit?

5 people found this review helpful
Rated with 2 stars
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Verified Reviewer Verified Buyer
Original review: Jan. 29, 2019

Used to have a great relationship with the company. Loved them. Been a customer for years. Always paid well. Had everything paid off for a while and was cut back to just 100.00. Don't understand it and will do my best to not have to use them again. They used to have great customer service.

Check Into Cash response

Mary,

At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them.

Please feel free to contact us directly via phone or email.

Thank you for your feedback and we appreciate your business!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 28, 2019

I applied for a regular loan with Check Into Cash online and I got an approval. They then checked my account to make sure that it was a legitimate one and then the next business day, I got the funding. If I had gone to their actual store, I would have gotten the money the same day. I have referred Check Into Cash to other people.

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Check Into Cash Company Information

Company Name:
Check Into Cash
Company Type:
Private
Year Founded:
1993
Address:
201 Keith Street SW, Suite 80
City:
Cleveland
State/Province:
TN
Postal Code:
37311
Country:
United States
Phone:
8772622274
Website:
checkintocash.com
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