Auto Approve Reviews

Was looking to refinance. All the big banks had terrible rates. Even my USAA was high. They had the best rate. Was lower than my rate I got for the brand new car. The process was simple. They send you an email. You get the paperwork signed and sent back. Only way it can be easier is e-sign.

From first contact to final funding, Orion ** explained all details with clear, concise, simple terms. He answered all questions quickly and eased any concerns I had. He got it done with very little effort from me. It was a pleasure. Thank you!

I got my car refinanced. The apr is 5. 3 used to be 9. 35. The process was fast. Fees are reasonable. And they don't sale any car warranty thing. The agent responses quickly It was a good experience.

I had an overall great experience when using Auto Approve for the refinance of my vehicle. Aaliyah was amazing and very very helpful. I would use them again in a heartbeat. I would definitely refer friends and family to them as well!! Thanks Auto Approve!!

Did have to contact agent a few times to request specific information regarding my quote. Aside from this everyone I interacted with was friendly and the remote process was easy to complete. Received a decision quickly. New APR was best I found.

Car refinancing. The loan consultant was very knowledgeable, helpful and efficient. She was always readily available by either phone, text message or email and she helped me save even more money! The signing process online is very easy and straightforward. I would definitely recommend AutoApprove to anybody!

Loved that Travis was so patient, very knowable and very helpful. With the times we are in, uncertainty has overwhelmed our country. He understood my needs, and assist me through every doc, and docusign form. I highly recommend for auto refinancing.

I was very pleased with my experience. The process was simple and information was readily available. Any questions I had were quickly answered. I had prompt communication via phone call, text, and email. Document signing was really simple and wouldn't hesitate to recommend again.

Timothy ** did a great job communicating all facets and was very responsive. Any and all questions were answered in a timely manner. All forms and documents were explained and processed in the expected timeliness. Great experience and an excellent rate.

The process was quick & easy. Everything was done online and it took me less than a day or two to get through the whole application process. I applied through Lending Tree & this company not only the best rate but was also very responsive.

Easy, direct, quick, great percentage rate, Representative was exceptional, helpful, knowledgeable, courteous, understanding. The whole process was quick, Very easy to understand and easy to complete. I would recommend to family and friends when refinancing an automobile.

Orion was the agent that handled my refinancing auto loan. He made the process simple and handled it with ease, even when there was additional steps needed. I liked the fact that everything was done online and via email or text, which made very convenient for me to respond. I was able to save an extra $400 per month as a result. He was friendly and courteous. Thank you! - Kam

Most importantly for me, Chad was honest and prompt with everything. He was diligent in following up and straight forward with the entire process. There wasn’t a time I couldn’t get in contact with him and at the same time I never needed to, he always made sure to keep me in the loop. Couldn’t have asked for a better experience. Also doesn’t hurt the rate was great. Thanks, Chad.

Semra was pleasant, professional, knowledgeable, & quite helpful. She was quick to respond to any questions & processed the paperwork rapidly. Throughout the process she kept me informed of every step. I highly recommend her & the company she represents. Thanks, Vanessa V.

Rick took care of everything very quickly. He told me everything I needed, all the documents. After that it was done super quick. Less than 10 days. There were no surprises. He was able to lower my interest rate by 2.3 %. I was refinancing my first ever auto loan. Thanks again.

I wanted to write this review so I can just express the gratitude that I have for the job that Bruce ** did with my loan. My work schedule is extremely busy and I am constantly forgetting or don’t have time to follow up on the items that he was asking me for. He kindly send me reminders guided me with step-by-step instructions on how to get through some of the items I needed to get done. I was very skeptical at first about the whole process because I was unsure about dealing with a finance company that I had never heard of. But he gave me all the information and assurance that they were legitimate and that they were going to take care of my loan and they did. I was very happy with the overall experience and I would highly recommend anyone to go to Bruce **.

Taking over two weeks to process documents is absurd. Trying to obtain contact with the loan advisor assigned to my case was also extremely difficult and when contact was made, useless advise and being fobbed off did not help. I’m over three weeks from the beginning of application meaning I now have to make another payment to my current loan and I’ve racked up unnecessary interest, which was the whole point of refinancing. Unhappy new customer that is seriously contemplating the value of Auto Approve and their service.

All the calls you get at first are really annoying, but everyone’s just trying to contact you to discuss the best options. After reviewing all my different offers through Lending Tree Auto Approve did find me the best rate. Mr. Cooper was very nice throughout the process and answered all my questions. Only thing I wasn’t a fan of is they try to slip the APR rate in the paperwork without telling you it’s much higher than the rate they tell you. I’m sure they are trained to slip that by but regardless still getting a better deal than I was before!

Your company was really fast in responding to my request. The agent that worked with my account was very thorough and fast to reach at. The information presented to me was clear and the documents arrived safely to me. The company’s website was easy to navigate and the submission of documents was quick and secure.

Auto Approve was extremely helpful, especially considering the unique circumstances surrounding a refi during the country on lockdown due to Covid 19. I would absolutely use them again were I looking to refinance another vehicle. Kara was supremely helpful in all phases of the process.

I was stuck in an auto loan with a high interest rate. Erik was able to help me reduce it down by over fifty percent. Everything was handled within a week. I would recommend them to anyone who is trying to refinance their auto loan.

Patrick did a great job! He answered all of my questions, explain things very well and was very friendly and funny. I would recommend this company to others. Because the company made it easy to work with them. Thank you for your help.

Rick was a pleasure to deal with. They were able to find a company that could significantly lower my interest rate and payment. Communication was fast and he was great about explaining all of the requirements and terms to me. Would highly recommend!

Amazing company! OUTSTANDING CUSTOMER SERVICE! Ask for Austin! He was so professional and kind! He is patient and thorough and took great care of my refinancing needs! Such a great experience! Will recommend to all my friends!! And strangers alike! Best service I’ve received in a long time.

Auto Approve was my salvation, after searching my local area without success, Auto Approve I called them. They took information and in a few hours I was already approved for car refinancing. It was very easy to work with them. Elvin was incredibly kind, cleared all my doubts and I I guide in the whole process that lasted less than a week. Now I have a new loan with an incredibly comfortable interest compared to the 25% I had. I am happy and grateful to Auto Approve.

I couldn’t be any happier with my experience with Auto Approve. Evan was wonderful, from my initial contact with him he was exceptionally professional and made the entire process painless and problem free! I would highly recommend auto approve!

First off, my loan was refinanced with a lower payment--Thank You! But I was not aware that Gap, Extended Warranty and some other Warranty thing was added to my loan. I now owe 4000 dollars more (7000 if I do not pay off early). My bad for not reading the contract before committing. So I request to cancel Gap, Extended and that other one. After lots of phone calls the Gap and Extended are gone, but the last one is still there, and they have stopped returning calls. Per the contract I requested the cancellations before 30 days of initialization, and I still waiting for the last warranty to cancel.

My experience with Auto Approve was horrible. Brian ** reached out to me through email and text message. We agreed to speak by phone last Saturday November 9, 2019, at 10:30 a.m. I explained that I wanted to refinance my 2018 limited edition 4 Runner which I just realized it has a negative equity because they paid my old SUV. I agreed to give him my personal information with the promise that he will contact me whether I was approved or not. At 5:00 p.m. that day I realized that I have yet to receive any news. I texted him as before and I still waiting for his response.

Was a great experience from beginning to end. Evan ** was the representative handling my case. He was very polite, patient, and thorough. He got us a great refi interest rate, and it was a stress free transaction, and was completed very quickly.

I just want to say that my auto loan refinance thru Auto Approve has been a very pleasant experience. My loan consultant, Jason has been outstanding throughout the whole process. He went way above on helping us through every step. Jason also saved my wife and I over $3000.00 on the interest and the extended warranty on my Cadillac. He not only saved us money but he put us in a much better warranty. The whole process didn’t even take a week from start to finish. Jason is definitely an asset to Auto Approve. He definitely deserves a 10 star rating and was very professional throughout the loan process.

The was easy and simple process. Hard to find someone to refinance a motorcycle. Rick did a great job getting everything done. Would highly recommend Auto Approve to anyone. Rick was in contact with me by phone or text though the whole process.

The process was great, couldn’t have been any easier. Customer service from Ramona was excellent. From start to finish I felt my interest were listened to, care was taken to make sure my goals were met. Highly recommend Auto Approve.

The agent assigned to my case was amazing and very patient with me. I work irregular hours so I appreciate that she was able to work around my schedule. I did not feel pressured at all to make an immediate decision. I also got a lot better rate than my initial finance.

Very quick response. Very streamlined process. Would highly recommend. The entire process was very easy. From start to finish was hassle free. It was a pleasure working with them. Evan was very knowledgeable in what the best refi was for my situation. He supplied several options.

I worked with Orion ** from Auto Approve. The experience was very quick and professional. He worked with me step by step. I worked in credit for over 30 years and I was impressed by his work ethics. I would highly recommend him.

I can’t say how pleased I was with my Ram refinance through Auto Approve! Their loan representative who assisted me was top notch and got me a much better deal than I expected. I will definitely be a repeat customer.

I originally submitted my interest through Lending Tree and Auto Approve provided the best term and rate. Loan originator was very knowledgeable and handled obtaining payoff info. The process was super easy. I took pics of insurance, registration and ID. The rest was all done online. The loan was approved the same day and funded a couple days after. This was a stress-free process overall. Thank you!

Very impressed with Evan and the entire process. He made it painless and added value to help us out. From the first call to the constant communication throughout it all. We really appreciate all of the help and attention to detail.

Will responded for a water odor issue. The cause was an outdated failed system. He replaced the system in 4 hours at a great price. He then walked me through what he did. I love Heritage, WONDERFUL trustworthy people who care. I would never use any other company. Will also cleaned the area and left the set-up looking like artwork. My water is better than it’s ever been. Thanks again for a wonderful easy experience.

The gentleman I work with was very helpful and talked me threw all the paperwork. It was nice that it took hardly anytime to get it done. I would recommend this company to anyone. They worked with what I wanted to pay and told me the difference between the length I choose. 5 stars is a perfect fit. I am one happy lady.

The Auto Approve team was nothing but helpful through the whole process. Keeping in constant contact over what needed to be done to get my loan through. Always available and knowledgeable, and willing to help. A great experience all around.

We had a very good experience refinancing our Harley with Orion. He was very helpful and the whole process went quickly and smoothly. He even offered to take a look at our other vehicles to see if he could help with those. I would recommend Auto Approve to my friends and family.

I needed to refi my auto loan because the interest was goin up. Tyler ** helped me through this process, he worked hard to make sure it was as easy, quick and painless as possible. Everything was over within about 2 days and I have a great interest rate, and a payment I can live with. He found the right loan that fit me. I thank him for that. If I ever have to have an auto loan again I'll go with Him and his company.

The woman was excellent. Very professional, yet friendly. Very much on the ball. She was quick with quotes, guided me through the process with knowledge and professionalism. She made it extremely easy!! I would recommend her to all my friends.

I have to admit I was a little skeptical about refinancing my car online but I worked with Austin who made the process easier then I ever expected. They saved me 150 bucks a month on my car payment, Lowered my interest rate by more then half and put me with a reputable credit union. I would highly recommend them to anyone. Absolutely amazing, I’m a satisfied customer. Thank you.

The rep was knowledgeable, friendly, helpful and made the service fast and easy to do! I would definitely recommend Auto Approve to anyone that can get approved. Do not refinance with your current auto loan. Get a better loan from auto approve!

Raymond was extremely helpful in getting me through the entire process without added stress. Every step was quick, easy, and he was in constant communication with me throughout. I will most certainly refer any friends of mine his way if they are looking!