Auto Approve Reviews

My interest rate was so high so I wanted to switch lenders. I'm really appreciative of Auto Approve as they got my interest lowered. Everything was very self-explanatory and everyone that I spoke with was very courteous.

Auto Approve was quick getting up with me and talking to me. I didn't have to follow-up with anybody in their customer service department, and they were easy to work with.

The lending process was fine, and it took about 24 hours in total.

I called Auto Approve and filled out information. They told me I was good to go. It was pretty easy. They gave me step-by-step detail on everything and got everything done in a good timely manner. The rate that they gave me was better than what I had. Auto Approve is legit. The first time that I used them, I was happy. It was quick and easy. But two weeks later, I used them again and I was unhappy because I was gonna finance my other vehicle through them, and they were messing around too much. It was a totally different process from the vehicle before. It wasn't the same steps and they needed way more information. So I just ended up going with someone else.

Refinanced my Mercedes 2021 GLE with Auto Approve, I began the process Feb 18th, and I was sent a confirmation on March 5 that the refinance had been funded and complete. All paperwork had been filled out and POA sent. On June 12 I was informed that the paperwork had been lost and we would need to resend everything to complete transfer of title with the state of Texas. I completed all documents and returned them on June 22 and received confirmation of receipt on June 30. I was informed on July 28th that the documents were lost and we needed to fill them out and send them again, only to be told the same day that they found the documents.

My representative did not disclose there would be separate fees at any time in any discussion. Although the fees were in the paperwork, that was only after everything had come together. I had asked upfront what the rate would be because I didn’t want to waste my time. I shouldn’t have to look in fine print to know I will be charged over $500.

They were extremely helpful and always answering all questions tentatively. They always answered all my question when I would call them with questions. Also made the transition very swiftly. All the interactions through texts messages made it a lot easier. We would also communicate via text messages. They always understood when I was busy and they would call back to help.

Auto Approve found a lender for me for my Nissan Sentra. The application process went easy for somebody that's technically challenged like me. The customer service was great and all smooth. I liked the end result. If you need their services, go for it.

Auto Approve assisted me with what I needed to get done. Their reps gave me all the information and explained everything. I would recommend them to everyone.

I got a letter and decided to call Auto Approve. They were very helpful and gave me a good deal. I want to thank them very much. Customer service was excellent What I needed, they handled with no problem and explained everything so I understood. They have professional staff and are very good. I will definitely recommend Auto Approve.

Auto Approve's customer service was good and they got back to me quickly. And they texted, which was easier.

My experience with the Toyota refinance process was very good. Auto Approve’s customer service was fantastic and very approachable. I didn’t have issues during the process.

Auto Approve had come up as one of the auto loan companies and they had the best rate, but their fees were fairly high relative to the size of the loan and I only found it out at the end. I'm not happy about it. The documentation I wasn't too worried about, though, and the customer service has been fine.

I got a bunch of different rates and Auto Approve was the lowest. I got them and they’re good. I would use them again and I would tell my friends about it.

The people at Auto Approve are very easygoing and pleasant, and they are easy to work with. Any concerns I had, when I called, they were able to help me immediately. The whole process took around a week and a half. Uploading documents to their website was very easy and straightforward. I was very pleased with the percentages I got, and I was able to save money by using them.

It was the first time I refinanced a vehicle. Auto Approve made the process really easy. There was no problem along the way. Everything went exactly as it should have.

I wanted to take a moment to express my sincere gratitude for approving my auto loan. Your team's professionalism and efficiency throughout the application process were truly impressive, and I appreciate the time you took to review my application. Receiving approval for the loan has alleviated a significant amount of stress. I'm confident that I'll be able to make timely payments and fulfill my loan obligations. Thank you again for your trust in me and for providing the financing I needed. Your support is greatly appreciated, and I look forward to a long-term relationship with your institution.

"Hands down the best financing experience I've ever had! My loan advisor, Ron **, was phenomenal. He was able to cut my interest rate in half, which saves me more than $250 every single month. I really appreciated the straightforward, no-pressure sales approach for the add-ons. Ron simply provided the information and moved on when I wasn't interested. The incredible savings and respectful service speak volumes. My gratitude to Ron and the team at Auto Approve!"

I purchased a vehicle a couple of years back and I just kept getting a bunch of letters in the mail from Auto Approve. The application process was fairly easy. Customer service is good.

Total scam - they run your credit, say you are "approved" for lower rates, but then bait and switch for higher terms with zero transparency. They are just the middle man for credit unions and have no ability to actually provide a loan. Regret ever dealing with this company.

They are nice when you apply but once they decline you, They claim that they sent you a text so they cover their butts but they do not. If they do, texting is so informal. They do not send a letter of why you were declined. When you call them to ask the status of your application, they transfer you to other departments. They do not deserve 1 star at all. Disappointing.

The first two weren't so good, but then the third one, I guess the manager or something, she summed it up pretty good. From what I read on Google, they had the best rating.

Deserves no stars. Over a month went by. Made several phone calls asking for updates. Always "pending". Supplied all the information and when they finally asked for an odometer reading we asked for them to send the form. Again, Several phone calls, no one picked up. Called main number. "Unfortunately your loan has expired and you'll need to fill out the forms again." WHAT??? This was a month later!!! Nothing they could do. What a crappy outfit. Never again.

I was shopping around for places to refinance my car loan and I was doing some research. This one consistently popped up in the top three, so I decided to go with Auto Approve. I liked the policy that they presented to me, It saved me money.

I processed the refinancing online and the process was easy.

I looked online and saw Auto Approve was number two. I just went with them and didn't try anybody else. The representative was very clear, concise in what they were doing, kept me informed, and helped me get everything taken care of. All I had to do was my part. Auto Approve is easy to work with and there's nothing to it. Just do your little part and you're finished.

This company's unethical business practices are a glaring warning for any American seeking a trustworthy, law-abiding partner. Their relentless harassment must stop! Steer clear of this company and urgently warn everyone you know to avoid them.

Dealing with Todd ** was a total pleasure. His professional and personable attitude was what you expect as a borrower. He was so helpful and patient with me. I am recommending to different people should they need a loan to contact Todd. While doing so I explain that what I went through with Todd was absolutely a pleasurable experience.

Auto Approve had the best rate and customer rating when I found it online. The process was super easy. I could just provide everything via text message or email. It's the least amount of time I’ve wasted on a credit application. It was only maybe five days total with everything coming back and being approved. The customer service was great. The gentleman I worked with who set up all the forms, he was super nice and knowledgeable, and answered all my questions. It was a very positive experience.

This company is a waste of time, don't bother. The phone application took way too long. The operator asked questions that seemed to be excessive for a simply car loan qualification. And to top it off, after wasting 20 min of my time, they still didn't have a rate for me. They told me that my info would be passed onto another representative. These folks are scammers and the company is a fraud.

I liked that Auto Approve had good customer service and good rates. Overall, their lending process was easy, straightforward, and there was nothing notable, which is a good thing. The whole process took about two days mostly because I had some information to gather.

Highly suspicious. I have received two letters from them with the headline on the front stating "The Federal Reserve has reduced interest rates" which is not true. If they are this disreputable at this stage, I fear for the rest of their practices.

I tried Auto Approve after stumbling upon them during a web search for refinance options. The entire lending process was short. It was easy to get the loan, do the refinance and answer my questions. Communication was straightforward. They gave me a call, we talked through a few details, and decided to move forward.

The lending process with Auto Approve was simple and straightforward. It didn’t take long and the sales rep was very thorough. The annual percentage rate I got is a lot better than it was. People should do it.

I received an offer from Auto Approve in the mail. I decided to refinance to lower my car payment. Initially thing went smoothly. I gave the all the information they requested. I received an email that stated I was approved and to contact my loan consultant for specific details. I contacted him and he quoted me a lower rate and monthly payment than I currently had and would have to put down $800. I then asked him the amount I was financing because he never asked for a payoff amount nor did he contact my current lender. He said the loan was for $11k. I told him I got the payoff amount and it’s $9600. He bumbled and stumbled over his words and said he needed to rework the numbers and would get back to me within 48 hours. That time passed. I called him for 2 weeks and never received a response.

I was planning on refinancing, then I got something pre-qualified in the mail from Auto Approve and I liked the rate that was on there. The rep I dealt with laid everything out accurately. He was very nice and was on top of things. I could text him any time I had any questions he actually responded frequently, so that was convenient. I liked the consistent communication, and it was very clear and concise from the get-go. The website was user-friendly for me. I was able to figure out how to get my bank account on there, so no complaints.

Working with Auto Approve was quick and easy. I did it through the link on Credit Karma and they directed me over to the application. I put the information in and it went through quickly. It took less than a week.

Auto Approve pools from different lenders all over the place. I didn't wanna go to a specific lender, because I went to lenders at first, and their rates were a little higher. The deciding factor was the rate that Auto Approve gave me for the lender that they approved before. I always had somebody in contact with me, so I wasn't alone on it, because I didn't know what I was doing. It was smooth, quick, easy, and worth it. I now have a cheaper auto loan.

The Auto Approve lending process was easy. Everything was done step by step and there wasn't too much to it. The representative was just professional and took his time explaining everything. The annual percentage rate was also a little bit better than what I had. I would tell others to go with Auto Approve. They would get a better rate.

I saw a social media ad of Auto Approve and went to the website and looked at all they had and liked what I saw. Their process was very simple and straightforward. They were able to give me a quote with preliminary information and it ended up being almost spot-on at the end of the transaction. From start to finish, it took 10 days. They were excellent and provided great communication. Every question was answered right away.

My experience with Auto Approve was good. The whole process took less than a week. Working with them helped a lot with my car payment. It eliminated most of the interest that I was paying, cut it in half.

The process I went through with Auto Approve was easy for the most part. I like to do things digitally, so it was nice to not to mess with anything on paper. Just a few phone calls back and forth, a couple of video calls, and everything got taken care of.

They claim to save you money on your existing auto loan. However, what they do is try to sell you a different auto warranty, which allows you to get a refund from the business where you purchased auto. They had two options for me and never provided a lower auto payment.

At first process for refinancing seems so long and frustrating. But in the end I did what I was told and follow the instructions. To get my car refinanced. Not sure if I will ever refinance again though. I honestly do not think, what have being advertised is always worth listening or follow.

Auto Approve was a company that was recommended to me. The lending process was easy, and the communication with the representative was great. They helped me accomplish what I was trying to do. I’d recommend Auto Approve if you’re looking for an auto loan company.

I filled out an application on the internet, and then Auto Approve called me. I got a pretty good offer, so I chose them. The process took two weeks, but it was acceptable to me. And I also had a good conversation with them. I didn’t find anything wrong. So, it was all good.

I’ve had good experience with Auto Approve. The person I talked to was knowledgeable and friendly. I would recommend them.

The process with Auto Approve was fairly quick and very easy. We got the ball rolling in one conversation and it was really dependent on me being able to provide all the information. They were very good, accommodating, and relatable. Auto Approve had a very positive impact because I was at a point where I needed some flexibility with my finances, so them offering what they offered helped tremendously. The three-month grace period before I even have to pay my first month was really impactful. If you're in a situation where you're crunching numbers, they might be an option to help with that.

The first red flag was after my loan consultant and I agreed on a loan, I had received an email to sign documents. I had to print one os the attachments. Well, it wasn’t me. I was sent someone else’s information. When I questioned, I was reassured my information was safe. Then I was told I could get a better loan because I underreported my income. So we agreed on the terms. Over 8 days later, nothing. No communication. So I texted, called, called again, called the company more than once asking for a supervisor. I never got a response, but the person answering the phone was sure able to tell me my loan was approved. Really, that news is 8 days old. I question this company. Poor customer service or just incompetence?

Everything was great and I don’t have any complaints about the process. I called Auto Approve and got pre-approved. The guy did a soft inquiry, looked it over and gave me the rates. After I agreed, he did a hard inquiry and then asked for pictures and some paperwork, so I went through the whole process, and I didn’t have any issues at all. It was great because I did it all in one day. They refi-ed me with a credit union with a better rate and term because with my original loan, I was close to 7% for 75 months and I ended up getting 5.1% for 60 months.

There was a disconnect between Auto Approve and the bank that ended up picking up ours. Somehow they put my wife as the primary one. I had told Auto Approve I should be the primary but that didn't happen with the bank. So now, my wife is getting all the stuff from the bank instead of me. In my household, I deal with all the finances. I have to work through her when she doesn't do it. That's the only issue I had. Everything else was great. Sergio was awesome. He was very timely and responsive.

I just went on a website and looked for refinance, and Auto Approve was one of the first that came up and had a good deal. Everything went smoothly with them.

I wanted to refinance my 4Runner, and the guy from Auto Approve was really great. I loved him and he was awesome. The girl they sent over was a little rude, though. She was asking about the documentation, and I told her I'm running late. The way she came off was like, “If you don't do this, then we're not gonna be able to accept.” I was like, “It's just one day, and I'm sorry I'm busy.” She was being a little pushy on the timeline, but it happens. I still had a good experience with Auto Approve.

Before I agreed to continue to refinance my 2024 Honda CRV. I was told that I'm going to get $1,060 refund from my GAP. But I didn't receive any. I reached out couple times and I didn't get any responses. I have reached to Cyrelle and to Kevin who are my loan officers and none of them reached back.

I went with Auto Approved because of their better rate. The lending process was easy and smooth. The customer service was great. I got my queries resolved on time. It was all good. I will refer others to Auto Approve.

I’ve heard about Auto Approve on Credit Karma. And my experience with them was fine. I didn’t have any issues.

I contacted Auto Approve to refinance a current auto loan. I spoke with an agent who took some initial information. I was then advised that someone would be in contact with me within 72 hours. After 72 hrs I called Auto Approve and they again said someone would be in touch. I keep receiving emails requesting me to call them, which I have several times, and they respond that someone will call me. Well I am still waiting.

My experience with Auto Approve was great, and I have already referred them to a couple of friends and my sister. I bought a new car last year, and the dealership’s APR was high. It was either take it or leave it. And so, I Googled around and was seeing what the current rates were. I saw Auto Approve and another company.

The whole process, step by step, from application to getting it approved was simple, straightforward, and seamless. I was very satisfied.

I just applied for Auto Approve online and their application process was easy. I would recommend them.

The lending process went smooth. It took a little longer than normal because I had some issues. I only had 30 days left on the registration. There were 29 days left and they want 30, so they had to wait for that. But it wasn’t an issue. Overall, it was all right.

The loan process with Auto Approve was smooth. I submitted the requirements and it went through the weekend, and then I got a call on Monday and they said that my loan has been approved. And they gave me some documents that outline the instructions and then I completed what it said to do on the instructions. Because I'm in North Carolina, you can do online notary. So I was able to notarize everything online. It was nice, simple and straightforward. The whole process was done in three days, and then it took about 10 days for them to pay off the loan. And then, Ally just sent me a payoff notice in the mail.

Auto Approve saved me 200 bucks a month on my car payment and saved me six, seven grand in interest, and getting it processed was super easy. I had to call customer service when I didn't get any information about the warranty and the tire protection that I purchased, to find out where to get all that stuff, and they helped me with that. It was great.

I was looking for basic refinance rates for my vehicle. There are a couple of people that I worked with. Both were very helpful, able to give me information that I needed and all of that. It's all good. Quick responses, I would say is definitely there it was showing up. I had two loans that were still going. So I had the original bank, and the new bank had it. And so for a couple of days, I was like "What's going on?" He responded very quickly, he said that it's totally normal and it should be fine. By the next day, it was all cleared up. So it was all great.

It was great. I don't have much more to say about it than that. Their ratings were really good, and it seemed very trustworthy. When I did the little process, it seemed like they were gonna give me a good rate, so I went with them.

I called a couple of places on the same day and Auto Approve was the first one to get back to me. They had really good deals and I was able to personalize them. The whole process took a couple of days. Customer service was great.

It was quite easy getting everything set up with Auto Approve’s lending process. The terms were actually really good. I spoke to them and they hooked me up with the lender, and everything was taken care of after that.

The lending process went smoothly. Auto Approve got me the best rate that I saw so I went with them. It took about five days. Brad was the first person I talked to and he was really helpful. He then turned me over to William who finished up the paperwork. He was good too. They should be more thorough with distinguishing the out-the-door APR and the interest rate, though. Because they told me my interest rate was 4.99, but the APR ended up being 5.2.

I decided, all of a sudden, that I needed to refinance the Toyota. I had to do this because of my ex-husband. We got divorced a year ago, so I had a really low rate. He wasn't on the loan originally, and I put him on the loan. Auto Approve was like, "We can't wait to lower your payment."I said, "I don't need a lower payment. I just need to refinance." The lowest term they offered was two years, and it would be nice if they offered a one-year term because I would have done that. They didn't have that, which I get, and that's the only thing. I'll pay it off early. They were able to really get everything done super fast, and it helped on my end with having to deal with that. Overall, I had a good experience with Auto Approve. Their rates were good, and the process was easy to do. They were quicker about getting the information back to me. I would recommend them.

The lending process was very easy. One of the partners I got assigned took care of everything on my behalf. Without any effort, I was able to close the deal, so it was a very good experience.

The lending process with Auto Approve was really smooth, quick, and nice. It was easy to get approval online. The specialists made sure to give clear information and details. Working with them was pretty simple and excellent. I liked that they had multiple channels through which we could communicate, like text, email, or phone. The whole process took a couple of days.

The process was smooth, but a little bit confusing because I was talking to different people and there were instances, I didn’t even know which lender I was talking to. Auto Approve needs to make it clearer. Having audio communication may not be the best, and email communication ahead of time would clarify who you are talking to. The terms are okay. There were things that weren’t mentioned over the phone, like the fees, but were very detailed on the paper. So, if we, as the consumer, take note of what we read then it's pretty clear and pretty descriptive.

Auto Approve provided low interest rate in refinancing my Toyota Grand Highlander, so I went with them. I set it up through the phone, and the rep who worked with me was good. They supported me through everything, and everything was very good. However, they charged around $670 for refinance, which is a little higher compared to others. I would recommend them to friends and family, but they have to reduce the fees.

Everything's been good with Auto Approve. I just did a refinance, so I gathered the things that they asked for and sent it to them. They sent it back and the process went forward. They delivered on the promise that they needed to.

One of the worst companies for customer service. I went on the website to see if I could improve my car payment. Unfortunately, the site never gives and actual quote. The customer service people will call all the time, I actual was on the phone with them when 2 more calls came in. All they want is my personal information (Social security number) in order to get me some numbers. I want to know if it is worth the bother before I give my information. Quotes of lowering your payment may in fact be true but it could be by extending the loan out more years. This is why I want estimated numbers before I proceed with actual quotes. Do better.

I did a quick Google search and Auto Approve came up with some really positive reviews. All the numbers made sense when we dove into the refinancing section, so I decided to move forward with them. Now my payment is lower. It was a great experience.

I chose Auto Approve because they give you three months before the first payment. Customer service was very good. However, it was a week for the beginning part, but it was an extra three weeks for the last part. They should have more clarity on the payment side for refinancing a loan, specifically on how they pay off the old loan.

My experience with Auto Approve went well. I filled out the web form, and someone got back to me within 24 hours. I actually made a mistake misreading one thing and had asked for some clarification. Clarification came within a matter of hours. I closed within five business days, maybe seven at the very most. I was impressed by how fast it went and how everyone I dealt with was very professional.

I got good service from Auto Approve. They had a quick service. So basically, it was faster.

Auto Approve came back as the one with the lowest interest rate when I filled out an inquiry online. Obtaining a loan with them was as simple as giving them my information, and then they told me what they could do for me. The representatives are very knowledgeable, supportive, and answered all my questions. The process took about 10 minutes for the application, 10 minutes to talk to someone, and another 10 minutes to review the documents through DocuSign.

The interaction with the customer service rep from Auto Approve was really good and he was very helpful. I never refinanced a car before, so I was really suspicious the entire time if I was getting scammed. Not because of anything anybody did, but because it's just something I had never done.

Auto Approve’s lending process was pretty painless. I just shared information about my car, the payoff amount, and the bank that had the loan. The documents I needed to sign were all done online via DocuSign. I was able to do it right from my laptop.

They had my application for almost three weeks and wouldn't let me know anything and wouldn't let me talk to anyone. Every time that I call all I get is that I will have someone call you in twenty four hours. Service are very bad 👎. I wouldn't use this company. They will only talk to you if they get you approve. They never did call me back.

Refinancing a loan with Auto Approve was pretty easy. The lending process was a little confusing at first because I had never done the auto sign online before where they email you the documents. But I got the hang of it. Everything took about two to three days.

I received an unsolicited letter for the 2025 Payment Reduction Notice showing current and a “New Payment” that will reduce my monthly car payments $274/month. When I called the broker could not confirm that would be my actual savings and they would require a hard credit pull and then turn my application over to a loan officer to determine my actual savings, if any! Their offer letter clearly shows my monthly savings of $274 and has no conditions or is not shown as an estimate. This is clearly false advertising and auto approve should be required to accurately disclose this is only an estimate and your actual savings can vary depending on your loan officer’ review!!! BAD BUSINESS PRACTICE.

I never leave reviews but this was ridiculously frustrating and may even count as an inquiry on my credit about which I am VERY uptight - we will see. I was invited twice to apply for a refinance loan for my new car. I tried to do it online, filled out all applicable fields, but the website errored out on the email confirmation code screen three different times ("HTTP Error: This site is not working. Contact your administrator" or similar phrasing on a blank white browser screen). In the meantime I applied in just a few seconds through another refi site (refijet.com) and the results were still a bit higher of a rate than what was offered in the Auto Approve letter, so I called Auto Approve to try one more time.

Went through the whole process. Westlake direct had payment set up for April. I get a text on late Friday stating one of the documents to verify address is not accepted. The bank won't take Chime as an address verification. My daughter doesn't have any other documents to verify her address. Everything we sent them has her address on it. She lives with her dad. We tried to send other stuff but nope, nothing we sent was good enough. Was told, "Sorry can't proceed further. Someone will be in touch with you to close out the loan." Unbelievable. Just can't believe one piece of paper is all it took to cancel a loan. They didn't mind poking in our credit and seeing all our banking information before denying us because of an address issue.

What stood out with Auto Approve was just the interest. During the setup, I just spoke with them through the phone via text message. The process and the rate and terms were all okay.

They initially reached out to me through text and phone calls. I've texted back questions and they answered them. I got the service that I was hoping for and I got and it was pretty simple and painless.

The representatives at Auto Approve were easy to work with and gave me a good rate for my refinancing. We have a very good relationship and I am very satisfied.

I contacted Auto Approve to learn about the process. I bought a 2024 van a year ago at a high interest rate. I was able to get a loan at a much better rate. I found the approval to go quickly and easily. The online access is very easy to follow. Thanks.

So far, so good. It took just over a week. My payment is lower. I had a good experience with Auto Approve.

Going with Auto Approve was more convenient than going to the bank or trying to find one with low interest rates. It was easier to have someone search everything for me and address my concerns along the way.

I found Auto Approve online and it said that it was pretty good. I called them and we talked it over on the phone, and they got back to me the same day. Everything worked out pretty good.

I like Auto Approve. Customer service was great, and I was very satisfied with the service.

I originally heard about Auto Approve through Credit Karma when I was looking at different options to refinance my car. I stuck with Auto Approve because it looked like it would save me the most money compared to the other options Credit Karma showed.

Auto Approve lending process was great for me. It is approximately less than an hour. I wanted to lower my monthly payment. That was my purpose. It was pretty good.

The representative from Auto Approve who reached out seemed straightforward and easy to deal with, and really helped streamline the process.

I found Auto Approve off of a refinance survey online. The process started out pretty good, really fast the first day, but then it quickly went downhill. It took up to a week to get everything closed, and they wouldn't return my emails. I had to call and wait on hold, and it didn't seem like the girl I was dealing with really cared at all. Once closing finally happened, it only took a day to get my paperwork. They have sent the check, but Wells Fargo is holding it.

I was on Credit Karma and went on Google to find out what was the best service there was out there. Auto Approve came up as number one so I used them. It was an easy application and the overall process took about a week. They were quick to respond but they could be a little bit more professional. Their rate was better than what I was getting from other places. It was worth the $400 fee.

It's an opportunity to save money. Auto Approve was the one that gave me the most number of options. It was nice working them ‘cause I didn't have to give my information out multiple times, I just gave it out to one source and then they spread it out and was easy to get information from my contact. They were good at both texting and calling, trying to help me out when I had questions. Now, I pay less monthly on my car bill.

I found Auto Approve through Credit Karma, I liked the rates, and the process was seamless. I had a good experience.

I checked with some local banks, and their interest rates were still in that 7% range. Auto Approve was more competitive. They just knew what they were doing, and they got things moving along. They were knowledgeable and got things done, and that's what I needed.

I was really satisfied with Auto Approve. They approved me, so I decided to use them over a different lender. The process was actually really easy. I filled it out online, and then someone contacted me and finished up the process.

I applied for Auto Approve and was notified via text and email that I was approved. I have emailed back the regular Auto Approve email, the email of the representative, and texted the representative number multiple times with no response. How can I put faith in a company I can't even get a hold of? Hard pull on my credit score for what? To be ghosted. First impressions are huge and your company left an unsettling feeling. I will be moving on to another company who can ACTUALLY ASSIST ME AND ANSWER ME.

Worst experience ever! Misrepresented that I would have 2 month without pmts on new loan. I ended having to make the payments which didn’t save me any money for the holidays. They said I would be reimbursed, but only for 1 month. The time between when they approve the loan, sign for the loan. And actually have to start making payments is the misrepresentation. Screwed me for the holidays, I was in recovery from spine surgery, the stress it caused me was horrible. Worst decision of my life to go through AUTO APPROVE. Never again and I will tell everyone who considers it NOT TO!

I got some mail about Auto Approve, and they appealed to me. I went with them and their process went smoothly.

Every step of the process went smoothly with Auto Approve. It was nice and easy there too. They were informative and there when I needed them. I am recommending them to other people, and I've recommended them to my mother.

The lending process was easy. However, Auto Approve needs to send out papers in the mail too instead of having everything online. All companies need to do that.

Everything was done online. Once I submitted my information, I went through a phone call with a loan specialist. He described the process, explained steps, and from there on out, everything was electronic. Everything was handled through email. It was a simple process.

If you are going to go refinance something for your vehicle, Auto Approve would be the place I would recommend instantly. Go with them. They got back to me quickly compared to the other ones. They got back to me whenever I had any questions. I was able to get them whenever I needed to, especially when I tried to figure out where to send the documents.

I found Auto Approve online and they had better reviews compared to others. The customer experience was good and the person I worked with was patient and kind. Auto Approve’s rates were better than what I probably would have gotten anywhere else.

I was looking to refinance my car and I spoke to a few people. Auto Approve was very prompt in answering my calls and getting back to me. Whenever I called, somebody was always there to answer and forward me to somebody who was working on my case. I really like that -- no matter who I talked to, they knew who I was and who was working on my case and they were able to forward me over or respond in a text. They were very prompt about that in that sort of way and they handled my refinance very quickly. Also, the price I had to pay was better than I thought I would get.

Auto Approve worked for me. I Googled and there was a review website that went over a few different qualifying factors and they met mine the closest. The process wasn't that difficult and on a scale of 1 to 5, it was a 2. It was fine for exactly what I needed.

I was in touch through text and email with several reps at Auto Approve. I applied online and I heard back from them quickly. They were responsive overall but there were a few hiccups at the end of the process. I got a communication saying that there may be additional steps involving the title which I never received. So I have to follow up with them on that. But the process from application to funding was pretty easy and seamless.

The little ad that Auto Approve did on the internet seemed to be the most clear-cut. It was more precise as to what I was looking for, so I went with them. The whole loan process was fast and clean. It was slower on my part than it was on their part. It was within days of once I made the decision to go with it. I got back to the rep after everything was going and he helped me out with some other stuff. If you're looking to get a better interest rate, Auto Approve can do that for you.

The application process was pretty easy. But I had laminated my Social Security card without signing it and they wanted me to sign it. I have applied for a bunch of other companies and bought houses and not had to do that so it really threw me off. I had to unlaminate the card which tore it up, so I was pissed. I said, “So, you can either take this or go to hell.” That was the only problem I had throughout the whole deal. Other than that, it was a streamlined process. I got a $100 cheaper payment and a whole percentage point lower interest rate.

Was very disappointed with follow up service. Had a upside down car payment that because of sudden health issues could not afford to pay. Working very little. Was told I would be notified in 36 hrs of the decision. Was not notified of any decision. Very difficult to get a hold of anyone when I called back. After several calls I was finally told they were not able to find anyone that would accept the loan. The decision was what I expected BUT why didn't someone follow up? That is good customer service. I just needed an answer, just added more stress to an already stressful situation. Just wanted an answer.

I knew about Auto Approve through the internet and I liked their interest rates and terms. The lending process was simple. I contacted them and everything was done via email through Docusign. We had a couple of conversations in between to clear up any issues. The reps did a good job and answered any questions I had.

I found Auto Approve on NerdWallet and it looked like they had the best rates. Their portal was all very straightforward and easy to do. I went online and put in some basic financial information. Shortly thereafter, I got a text from one of their representatives. A lot of the communication was via text, which was very easy. They needed some supplemental documents that I could either upload or just text to the agent. I texted her and it was approved. They were very attentive and responsive. Overall, the process was very easy.

I like Auto Approve's communication and customer service, and they're based out of Illinois. The process was easy. I just filled something online, and then I had a couple follow-up phone calls and text messages. Everything went through quickly. Customer service was great. Any time they needed something, they called me, texted me, and explained the process of how everything was gonna happen. It happened just like they said. I would recommend Auto Approve if somebody was looking for a refi on a vehicle.

When I was looking for refinancing options, Auto Approve popped up. They searched for a bank with less interest and better overall payment for me and they were very easy to work through. Everything was online. They asked me for some documents, and I sent over the documents that I had. They wanted a copy of my current agreement with my current bank and I did that.

I looked at three companies and went with Auto Approve because they had a better rate. The process was good.

We validated information that wasn't presented in a way that I could understand upfront. Auto Approve clarified it for me. They were good and efficient.

Auto Approve was more responsive, so I continued. However, it would be nice to have one person work with me all the way as a dedicated success rep versus, “Hey, my part's done. I'm transferring you over to someone else,” where I didn't know if it was truly the same company I am working with. At some point during, it felt scammy because there were many different people and email addresses, but I came to a conclusion it was what it was, and it played out well.

I have been trying to get my car refinanced for MONTHS and have been totally getting the runaround with this company. I've had to send in paperwork over and over - the same paperwork! I have the UPS tracking labels and everything. They rope you in and then ghost you, only to text you back asking for more information. As of today, I have notified Joe that I am cancelling my application. I've had to make 4 payments since this all started. It's the most ridiculous company I have ever had to deal with.

The car loan refinancing service this time was excellent, offering interest rates lower than other banks and a quick document review process. Although the phone representative's sarcastic chuckle when I declined the extra 10-year warranty was a bit unpleasant, overall, the service provided was satisfactory. If there is a next opportunity, I will prioritize choosing your company.

They very helpful and fast and they worked for me like I was part of their family. They were so kind and ask me if I understood as we went along and if I had any questions and I just don't think you could get any better group of people.

My expectations were low when first looking at refinancing after receiving countless offers in the mail. Auto Approve's process was simple and straightforward. They confirmed that they would be able to save me 4 points off my current loan (about 20%) and after it was said and done, it ended up saving me 5.5 points! Would highly recommend to anyone looking at refinancing.

I refinanced my 2021 Tucson Hyundai with AutoApprove in Sept 2024, the process went better than expected with Aylin, Was not sure what I was getting myself into, Aylin answered my 1000 questions and was responsive and always patient, I saved $700 per month, I appreciate that the final rate was $50 less than originally quoted as AutoApprove did not try to upsell warranty based on reviewing what I was carrying over. I had a final issue with getting my refund/overpayment check back from Hyundai so Aylin was helping out 4 weeks after closing calling her back office and having them send me letters that helped me resolve the issue finally with Hyundai. All in excellent excellent performance. There were others besides Aylin but special thanks to her.

I found Auto Approve online and it was easy doing a refinance with them. The rates and terms were fine.

I was in the process of refinancing my car and I found Auto Approve. I reached out and inquired, then I was connected pretty quickly to somebody who walked me through the process. Everybody has a fairly similar process but it was a little harder to connect initially with a company that would move forward. And I've got a really busy job. So I didn't have time to jack around and wait on people. Auto Approve made it very easy in terms of communication with me and they didn't give me guard rails.

Auto Approve had the best rate and their lending process was easy. They followed up very fast and they were very good.

Everything was great in my experience with Auto Approve. The application process was easy.

A few people from Auto Approve helped me. Everything was great. I appreciate it.

I happed to come across Auto Approve online and my experience with them was great. The lending process was easy and simple and it stood out how helpful the representative was.

Considering Auto Approve was offering a great deal that I've never heard of before, I went with them. Not only does my monthly payment get lowered and do I get deferral payments for the next two months, from what I heard, I'm also covered in tire replacements. There was something else up to 100,000 miles and I feel like that was a worthwhile package. I got a direct number with an agent that I've been working with. Every time I call, they pick up and answer my questions. If they're too busy with other customers, then usually I send them a text message and they'll call back within the day.

Auto Approve was able to get back to me faster than the other companies so I decided to go with them. The lending process was very easy. I had all my car information and I talked to the lender and that was a painless process. After that, I had no really hiccups the entire way. The lender itself was very knowledgeable and they were very open to the questions I had, whether it was loans, where they were getting their numbers from for their calculations, different things like that.

Auto Approve was recommended by Credit Karma. I also heard that they are one of the best options to go with. I was impressed with their communication. I didn't understand anything about the refinance, but the people that were assigned to me made it easier to understand. They did a great job. However, I wish the rate was a little lower, but it was better than what I had before.

I started inquiring through the internet, filling out the information that Auto Approve required to put a comparable quote, and I liked what I saw. The lending process was very easy. I got a call and some information and the quotes were confirmed. The paperwork was also easy to follow. This was my first time using Auto Approve and I would recommend them.

We needed to refinance and went with Auto Approve. I filled out some information, and within 48 hours, they gave us a call. However, I'm still waiting on my papers in the mail, just making sure that it paid off the loan and my other loan was set up. If it's online, people don't know if it's legit or not.

I had chosen another company but they never told me what I had to do. I don't speak English well, and the rep with Auto Approve helped me with better words to fill out the application. When I sent some documents, he told me if he received them or not, and he also told me what I needed to do. Auto Approve is a good company and I've already referred one friend to them.

The application process was simple. I just answered the questions that were asked online. It was simple questions, and it only took me five minutes to fill out the answers. I got a phone call within the hour and talked to a representative, then I got some paperwork sent to me same day. I got them signed the same day, then I was able to get the paperwork that was sent out four days later. Everything was seamless. The loan officer got ahold of me through text and we were talking back and forth and I was able to send documents through text that they were able to upload for me. They made the process a lot easier for me. I recommend Auto Approve, and I've already told my wife she needs to refinance our car through them.

It was a simple process. I put in the request and I had an individual from Auto Approve who was my point of contact. He was very helpful and responsive. Auto Approve handled it all through three ways of communication, by email, text, and phone, and were prompt and responsive. I was pleasantly surprised. Their customer service was one of the better customer services I've dealt with. My monthly car payment went down. If you have a chance to refinance and save yourself some money, go ahead and do it.

Autopay was the original company that has caused so much trouble. Auto approve has been fabulous.

Auto Approve gave me a very good deal, so I took it. I applied for a loan, and they told me that they could refinance my car for me. It didn't take that long at all to do it.

This is the fourth time I've used Auto Approve. They seem to be good at finding a network of credit unions, and they've been easy to deal with. The application process is good, but the customer service is not so good. The loan has been closed for a few couple weeks, and now, they said they want a copy of the title. I had no problem sending the title, but they said I didn't need to. They were just gonna get it from the state. Now, all of a sudden, they say they need the title. The demeanor of the agent who called was like I did something wrong or I was not doing my part somehow. It was a silly interaction, but it pissed me off. I sent it off and I finally got them to send me a label.

Auto Approve got me the best rate. I contacted them then they contacted me back and helped me fill out all the information they needed. They also kept me involved throughout the process, letting me know what was going on.

We talked to somebody on the phone and they were very good. They explained the situation and what our options were, then we received some documents that we filled out. We went through the whole process of making sure any questions we had, they answered promptly. Auto Approve hooked us up with a credit union. All in all, my experience went well. It's getting complicated these days though. They brought third-parties involved in the funding process. They're still trying to work out getting our gap insurance refunded from the original lender. It's not complete yet, but at the same time, the company did a good job.

Auto Approve announced the best rates and best stuff possible. That’s their guarantee, and they came back to me with the lowest interest rate and payment through the monthly. They made the process super simple as well. Everything they needed from me, they gave me a list, and I gave it to them. If something got cut off and they needed a different picture, all the communication was there and they never missed a beat. It was perfect, and from what I experienced with the website, it was hands on. If I needed information, I could find it. The process took a little under a month, which was quicker than what I thought it was going to be. Everything that I experienced was top-notch. All the customer service and all the people I talked to were very nice and respectful. I'd recommend anybody.