Auto Approve Reviews

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About Auto Approve

Auto Approve is an auto loan marketplace that specializes in helping you find a bank, credit union or auto lender for car loan refinancing or lease buyout. By refinancing your vehicle or doing a lease buyout with Auto Approve, you can potentially get a lower APR and start paying less each month. The application process is quick, and refinancing has no out-of-pocket cost.

Visit autoapprove.com
Pros
  • Nationwide lending network
  • Compare multiple lender rates simultaneously
  • Soft credit prequalification
  • Option to add or remove a co-borrower
  • No application fee
Cons
  • Not a direct lender
  • Rates and fees vary by lender

Auto Approve Reviews

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    Page 2 Reviews 35 - 65
    Verified purchase
    Customer Service

    Reviewed Feb. 6, 2026

    Auto Approve's customer service was wonderful. The lenders that they found for me were good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2026

    Simplicity is my wife's big thing. She found Auto Approve and did some research on it. Their lending process was simple. She applied online, they called me, we went over some information, and, within two days, everything was done. Their customer courteousness stood out during the process. The representative was super courteous and knowledgeable about everything. She made everything simple. She was in layman's terms, not a lot of financial jargon. She was communicable. I understood everything she said. Overall, I was good with everything because it saved me a bunch of money. I would definitely recommend Auto Approve.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2026

    I was checking on Google for a lender, and it said that Auto Approve is number one in the market right now. I went for it and submitted my application. They reached out to me and helped me a lot. I had a good experience with them and I will recommend the company.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 22, 2026

    My experience with Auto Approve was great. I loved every bit of it. I was just searching to refinance my car and came across them. After a conversation about even looking into refinancing, it seemed like the best way to go. Their lending process was very quick, easy, and efficient. Using Auto Approve is definitely a great choice to make.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed Jan. 22, 2026

    I did the refinancing of my Nissan Frontier with Auto Approve, and it was a very good experience. They did great and the process was easy and very quick. Compared to the rip-off I was getting for having to buy it during the worst time, it was great to have a lower interest rate with Auto Approve. It's not as low as I'd like, but it's certainly better than I had.

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    Verified purchase
    Loan ProcessRates

    Reviewed Jan. 11, 2026

    When I was looking to refinance my vehicle, Auto Approve had the best offers for refinancing rates. I went with them and their process was pretty smooth. They submitted my application to a couple of different lenders and got me terms that made sense for me to move forward with it. I ended up getting a new loan through Consumers Credit Union, and everything went through. It was a simple process and easy to execute.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 10, 2026

    Auto Approve was very helpful and attentive. With all the papers and everything we had to fill out, the whole process took about two weeks. It was a good experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed Jan. 10, 2026

    I dealt with the Auto Approve's rep mostly on the phone as far as discussing what needed to be done. It was quick. They were the ones that picked up the phone and did what they said they were gonna do when I talked to them. The process was pretty concise and their rates looked competitive.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2026

    The gentleman that helped me with this process was a great middle man that helped me with all the paperwork and making sure I got everything done! If it wasn’t for him I don’t think we would have finished! Thank you for all your help Mr. Sameer **. We had a little issue with doing the proof thing but we finally got it to work.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 25, 2025

    Auto Approve has helped me a lot. The rep me told what to do and what document I needed. The process was so fast and I was very satisfied with the experience.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 25, 2025

    Auto Approve offered one of the cheapest options I found. Application was very easy, and everyone was very nice and helpful.

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    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Dec. 25, 2025

    Auto Approve assisted me with anything I needed, told me what I needed to do and got the got the job done. I got the loan and got my interest rate and payments lowered. They’re a very good company.

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    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Dec. 24, 2025

    I went with Auto Approve because they said that I didn’t have to make a payment for the loan for 2 months. It took about 13 emails and six phone calls for the loan to be approved, and then get all the paperwork in for the current registration insurance. I just waited for it and it went through. Then, I was surprised when I got home and I had a couple checks from the excess of paying off the old loan. It was two different checks for the balance that was due to me after the new loan went through. I was very tight on money at that time, so it was almost like they gave me money to make my first payment. I was happy about that.

    Auto Approve also lowered the interest. I was paying 19% and with them, I was paying 10%. It’s almost $100 a month lower. I was surprised too, because I don't have the best FICO score. They wanted to do 72 months but I said to do 48 because I wanted to get it paid off so I can go down the liability and then start saving money in the long run.

    What I hate though about new car loans is they're trying to charge you for full coverage. And then if something happens, they say you’re not covered for that. With the way the inflation is going now, charging you for a full coverage is just ridiculous. But still, I’m happy with Auto Approve.

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    Customer ServicePriceRefunds & PayoutsBillingLoan ProcessTransparencyCommunication

    Reviewed Dec. 18, 2025

    The application process started out smoothly as far as applying, and providing the needed information for the loan. I was then asked to not pay my current car loan for the next three months. Within the two months, there was no communication and it was very difficult to reach anyone for further updates or how much it will cost to refinance my vehicle. I missed two monthly car payments, which caused my credit score to drop from 747 to 632. I never found out how much it will cost for a down payment, nor how much it will cost monthly. Afterwards, I've completely given up trying to refinance my vehicle because of this past experience. And I won't do it again.

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    Verified purchase
    StaffRatesHonesty & Transparency

    Reviewed Dec. 13, 2025

    I shopped with other lenders for the refinance of my auto. Auto Approve came in with the best rate and the best fees for me. Their lending process is smooth as silk and a piece of cake. Their representatives were very informative, open, and honest from the get-go. I had tried to see what I needed to do and they gave me all the information I needed. They were very knowledgeable about the refinance industry.

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Dec. 12, 2025

    I'm refinancing my 2019 Nissan Altima SL to get a better rate, and Auto Approve took the retail price instead of the current value of my car. Because of the type of car that it is, the valuation drops dramatically just for what the brand is known for. Despite being a losing asset, the car is still running and it’s a good car.

    Before Auto Approve, I had talked to someone and didn’t like their attitude. They were more like doing fear tactics since it’s my first car and I wasn’t really into that. But the person I worked with at Auto Approve was super cool. He helped me find one of the lower downpayments that was in my budget. He also walked me through the process. Whenever I had questions while submitting the down payment, filling out paperwork, or asking about refunds, he was open and courteous in answering them.

    The annual percentage rate that I got from them was very positive. It went from about 12% to around 6 or 7%. My credit is good, and even though the interest on my first loan was high because it was my first car, refinancing gave me the opportunity to lower that interest and build my credit nicely.

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    MaintenanceStaff

    Reviewed Dec. 12, 2025

    Very Frustrating experience! I spoke to four different representatives, and they all sounded like they were in another country (broken English). Then after starting the application, they appeared to lose all my info because they couldn't read back all the info my wife and I gave to them. Instead, they wanted me to give them my personal info again. Each time I go onto the website to access my application, it makes me start all over. I cannot see anything already completed. We DO NOT recommend this company as an option to refinance.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Dec. 8, 2025

    Auto Approve's lending process was quick and their rates are competitive. Customer service is efficient.

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    Verified purchase
    Customer ServiceRates

    Reviewed Dec. 8, 2025

    I chose Auto Approve for their low interest. Their customer service was very good. I’m very happy with them.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Dec. 8, 2025

    We just started with Auto Approve but when you call, you find people to talk to. They do a good job.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2025

    I had a good experience with Auto Approve. The follow-up was courteous and the process was seamless and hassle-free. It was a pleasant and informative interaction.

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    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed Dec. 7, 2025

    I reached out to one other place that does refinancing. They told me they couldn't do it because of the age of my vehicle. Auto Approve was the second place I reached out to and they said they work with older vehicles with 100,000 plus miles. They got me approved with a low interest rate.

    However, my loan wasn't paid off at the time that they said it was going to. I was initially told that it was going to be paid off at a sooner date. So, I took a risk on it, essentially. When my payment came due, I just let it go past a couple of days, which I typically never do. I had to let it roll past a few days so I didn't end up having to pay my own payment, and then wait to get reimbursed for it. That was the only downside of it.

    They took care of the majority of it. Overall, it went really smooth and easy, and saves you money.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Dec. 7, 2025

    My interest rate was so high so I wanted to switch lenders. I'm really appreciative of Auto Approve as they got my interest lowered. Everything was very self-explanatory and everyone that I spoke with was very courteous.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 6, 2025

    Auto Approve was quick getting up with me and talking to me. I didn't have to follow-up with anybody in their customer service department, and they were easy to work with.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Nov. 22, 2025

    The lending process was fine, and it took about 24 hours in total.

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRatesTransparency

    Reviewed Nov. 22, 2025

    I called Auto Approve and filled out information. They told me I was good to go. It was pretty easy. They gave me step-by-step detail on everything and got everything done in a good timely manner. The rate that they gave me was better than what I had. Auto Approve is legit. The first time that I used them, I was happy. It was quick and easy. But two weeks later, I used them again and I was unhappy because I was gonna finance my other vehicle through them, and they were messing around too much. It was a totally different process from the vehicle before. It wasn't the same steps and they needed way more information. So I just ended up going with someone else.

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    Customer ServiceTimeliness

    Reviewed Nov. 15, 2025

    Refinanced my Mercedes 2021 GLE with Auto Approve, I began the process Feb 18th, and I was sent a confirmation on March 5 that the refinance had been funded and complete. All paperwork had been filled out and POA sent. On June 12 I was informed that the paperwork had been lost and we would need to resend everything to complete transfer of title with the state of Texas. I completed all documents and returned them on June 22 and received confirmation of receipt on June 30. I was informed on July 28th that the documents were lost and we needed to fill them out and send them again, only to be told the same day that they found the documents.

    Today, November, 14th I went to sell my car and was unable to as the title transfer from my old leinholder to my current lienholder still has not been filed with Harris County. I called Harris Country and they provided information that they did not receive a title transfer request until September 22, a full 269 days from beginning this process!!! Harris County rejected the request on October 30 (note it only took them 38 days to process) due to:

    A) check was short $126.75,
    B) POA form was not completed in full and the 1030 form was not completed in full.

    C) Title service needs to provide business card.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 6, 2025

    My representative did not disclose there would be separate fees at any time in any discussion. Although the fees were in the paperwork, that was only after everything had come together. I had asked upfront what the rate would be because I didn’t want to waste my time. I shouldn’t have to look in fine print to know I will be charged over $500.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 6, 2025

    They were extremely helpful and always answering all questions tentatively. They always answered all my question when I would call them with questions. Also made the transition very swiftly. All the interactions through texts messages made it a lot easier. We would also communicate via text messages. They always understood when I was busy and they would call back to help.

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    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2025

    Auto Approve found a lender for me for my Nissan Sentra. The application process went easy for somebody that's technically challenged like me. The customer service was great and all smooth. I liked the end result. If you need their services, go for it.

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    Auto Approve Company Information

    Company Name:
    Auto Approve
    Address:
    233 South Wacker Drive, Suite 3900, Floor 39
    City:
    Chicago
    State/Province:
    IL
    Postal Code:
    60606
    Website:
    autoapprove.com