Auto Approve Reviews
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About Auto Approve
Auto Approve is an auto loan marketplace that specializes in helping you find a bank, credit union or auto lender for car loan refinancing or lease buyout. By refinancing your vehicle or doing a lease buyout with Auto Approve, you can potentially get a lower APR and start paying less each month. The application process is quick, and refinancing has no out-of-pocket cost.
Visit autoapprove.com- Nationwide lending network
- Compare multiple lender rates simultaneously
- Soft credit prequalification
- Option to add or remove a co-borrower
- No application fee
- Not a direct lender
- Rates and fees vary by lender
Auto Approve Reviews
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Reviewed Oct. 15, 2024
Auto Approve’s reps did a good job talking to me. They were responsive and the approval process was quick. I was expecting a bit more or less but the rate that I got is also good. I would ask my friend to go forward to Auto Approve.
Srinishanth, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Oct. 15, 2024
Once we filled out the online application with Auto Approve, it was contacting a representative back and forth by text or phone calls. Once they found a lender, we got the paperwork sent over, signed off, and sent back to them. It was straightforward and painless. They jumped on it fairly quickly too. I'd recommend using them. All the people were courteous and very expeditious with my time.
Jeremy, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Oct. 15, 2024
Auto Approve's rep walked me through their process step by step and it was really simple. I liked their quickness and communication. I would recommend my friends to them if they need to use something like Auto Approve's service.
Desa, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Oct. 15, 2024
Auto Approve's lending process was very simple and straightforward. I didn't even have to think as much on my end. They did a great job answering my questions, or if they weren't on the line currently, I would text them and they would respond pretty fast. I had a well-rounded experience with them. Working with them helped me save money. I would tell my friends that if they wanted to refinance their vehicle, they should go up to Auto Approve because it's not a lot of paperwork. Everything is done for you and the interest rates are shown to you ahead of time. You know every single thing you're getting into before you sign anything.
Jaylen, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Oct. 11, 2024
Terrible! I had my car refinanced through this company in 2022 due to divorce and needed to get ex's name off the registration and title. I sent in the paperwork needed and nothing. Then in 2023 I received COPIES of registration, license plate (I never received) that said license plate I did not receive on it along with a flag and incorrect address. Somehow I missed that they did not have the correct license plate number and carried on. I paid to renew my registration through DOV and it had my current license plate number on it, my correct address and clear certificate but it still had my ex's name on it. That brings us to today. I paid my car off today and want to trade it in for a newer model. I contacted them because I noticed the incorrect license plate on the copy they sent to me last year.
I have been going around in circles because the person I am working with in the title department does not have a clue what I need. Brittany is still sending me the copy of the registration cert with the incorrect license plate number and address. Even though I sent her my current copy of renewed registration certificate with my current license plate number. I called customer service to get someone else to help me and they said I needed to speak with Brittany. Well, Brittany, does not call me, she emails me and there is a great disconnect there. I am so frustrated and will never use this company again!! No one will help me and I am stuck with clueless Brittany. And stuck with a car I cannot trade in or sell because of their incompetence.
Loralyn, thank you for taking the time to provide feedback on your experience. Auto Approve takes all feedback very seriously. We are researching your account, reviewing all communications, and will take additional action where necessary. Once we have completed our internal review, we will update our response accordingly. Thank you again for bringing this to our attention.
Reviewed Oct. 3, 2024
Don't waste your time with applying with this company as they send your information out to third parties! They tell you that in order to proceed before they can Approve you that they have to do a HARD Hit on your Credit Report! Only to come back and tell you that you didn't get Approved! I have excellent credit and have had more offers from other sources however, Since this site seemed like they would offer a better rate I fell for it! So Beware of this Company and its web of lies to reel you in! Other Companies out there that will help better than this one!
Kristen, thank you for providing feedback. Auto Approve is able to prequalify our customers by performing a soft inquiry, which does not impact your credit score in any way. However, we cannot provide a firm offer of credit until we submit an application to one of our Lending Partners. Our goal is to help every customer refinance their current auto loan or lease obligation, so we sincerely apologize that we were not able to assist you. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.
Reviewed Sept. 25, 2024
I was able to talk with an agent first first hand on everything. They were able to get everything set up through their bank. Once I got everything set up, I just set the payments up.
Joseph, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Sept. 24, 2024
I'm happy in some aspects but not satisfied in others. I'm satisfied with my monthly payment and interest rate. But I'm not satisfied with the lack of transparency on how much that whole process would cost me. How it went up $800. I ended up getting a phone call from Auto Approve through one of my things that I filed out on the internet. It seemed professional. The call was recorded for the assurance purposes. So, I felt very comfortable with that. In some aspects, I never knew if it was recorded or not. But at least most of it seemed professional on talking on the phone. They offered help on trying to get me a refinance on my car, a better rate, and better payment. That is what enticed me to go with them. They did some work with some numbers crunching. I came out with a lot better interest rate and a monthly payment for my loan.
It was all done over the phone and online. At one point, I would get paperwork through DocuSign, had to sign everything through it, and had to get on a video call with somebody that notarizes documents. I had everything notarized. And that was sent over. That felt weird. Never done anything on the phone like that before. That felt weird but also professional. It felt a little sketchy in some aspects when it came to text messaging, because I would get a text message from somebody explaining who they were and and it was always weird area codes. I talked to three people through text messages, all different numbers, which I threw up some red flags for me. That was strange, but I figured it should be all right.
Everybody that I worked with all had the same area code, not the same number. Instead of getting a 623 area code and, “I'm gonna pass you off to my boss,” I would get a 761 area code. I don't know where they're based out of or operate out of. They would transfer me over to a higher representative. I would get a text message from that person. The people that would text me was the same number that they originally texted me in. I felt comfortable there. But the whole text messaging thing for me was weird. I wasn't impressed with the dynamic. It didn't feel professional when it came to text. It felt more professional when I spoke on the phone with somebody. But everything went smoothly.
They told me every bit of information that they needed. They kept me updated on everything, either through a text message or every once in a while, after the initial phone call, another phone call from another representative. They had me send them a picture of my bill of sale from the original dealership that I bought the car from, which I thought was weird because I didn't understand why they needed that. But I gave it to them anyway. I even told them, “This is my current bank that I bank with.” I gave them a rough estimate range, because I had just paid my car payment the month before and seen how much I had left on principal. I told them, “This is where the payoff amount should be.” They offered gap, which I didn't want. I do my own work to my own cars anyway.
They found me a bank in Arizona. I asked, “Why didn't you guys just find me a bank closer to me?” I live in Indiana. I get it. Some dealerships even do it. They go to banks out all over. They don't just go for local banks. They found me a bank in Arizona called Hughes Federal Credit Union. They took care of the whole process. They ended up contacting my own bank, gave them the payoff for it and did all the title work and going to the new bank. They handled all that for me, which was nice. The bank that they got me with is a legit bank. I've made my first car payment through them. So, everything went well and smoothly.
A couple of things that I disliked about it were the going for a bank so far away from me, which would cause work to be done when it comes to the title. It doesn't even have to be in my town. They could have found one in Indianapolis, three hours away from me. I figured they would try to stay within a state. I'm 15 miles from Michigan. They could have found me something in Michigan or a little further in Illinois or Ohio. All the way in Arizona. That was strange. I understand because if you go do title work at the BMV, they charge a couple of hundred bucks. If you have title work down at the dealership, they charge $500 for title work, registration and fees. So, I get that that stuff costs money.
When I got my first statement from Hughes and looked through all the paperwork, my original payoff for a principal amount after my last payment with my old bank was $7,066, which was what I owed left on the car. And when I got all the finalized paperwork for the new bank, it showed my principal amount being owed of $7,800. They charged me $800 to do all the title work and getting everything transferred over, which puts me back six months in payment. I wasn't happy with that. I get it. They gotta make money. If they are the ones doing the title work, communicating from bank to bank, and getting all that stuff, I get it. But $800 seems exuberant. They tacked that on to the principal amount.
Upcharging me $800 to do all the title work was upsetting. My original finance amount was $8,000. I don't know if they took the bill of sale and said, “Okay. We're gonna take this amount, and that's what he's gonna finance.” Almost restarting my entire loan. “And we're gonna cut ourselves a check for $800.” They didn't disclose fees. I know that it costs money to do some things. They explained they would handle all the title transfer. But I don't know if it was $800 worth of work. It would be nice to be forthcoming with what the cost of doing it all. But they gave me a better rate on lower payments, so I'm happy there.
I'm satisfied with my current loan as far as months that I pay my interest rate, because it got dropped from 15 to a 9. That was substantial. That helped me out a lot. I was on a 48-month term. Now, it's 60 months. That also helps on the payment aspect. I'm happy with the rate and everything that I got. Satisfied with my new principal amount that I owe.
Mitchel, thank you for providing feedback. Once you move forward with refinancing your vehicle, the cost of refinancing your auto loan includes admin/doc fees, title transfer fees, state fees (if applicable), and the cost of any optional products (e.g., GAP, warranty) you choose to add, all of which are clearly listed and disclosed on the contract that you review and sign. We are, however, thrilled to hear that you are happy with your new monthly payment and interest rate. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.
Reviewed Sept. 24, 2024
Everybody I talked to at Auto Approve was really nice. I submitted my information online for the initial process. Somebody called me to get some more details. They said they would be in touch in a couple of days. They reached back out with the quote. Once I approved that, they sent over all the paperwork and took care of it. It was an easy process.
Brynne, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Sept. 13, 2024
The lending process was easy.
Cameron, We appreciate the time you took to provide us with feedback and are pleased to know that your experience was positive. Despite this, we noticed that you gave us a 3-star rating, and we would appreciate hearing about any areas where we could improve. We encourage you to contact us at info@autoapprove.com to share more about your experience and ways in which we could enhance the process. Thank you once again for sharing your thoughts and congratulations on your successful refinance.
Reviewed Sept. 11, 2024
I filled out the application online, somebody from Auto Approve got in touch with me, and they gave me the best rate. It was easy.
Daniel, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Sept. 11, 2024
I went online, searched for a new refinance company, and found Auto Approve. The rep, Richard, reached out to me very fast and explained everything. There were a couple concerns, but he walked me through everything. He told me everything that I needed, and I was able to send him screenshots. He was very helpful. He went from everything that I needed to do to make sure my signatures were there, and he kept following up with me on how to go through the contract, if I had any questions. He also gave me the time that I needed in order to look over the contract. It was an amazing experience with him.
I haven't fully gotten enough to work with Auto Approve, but so far, everything seems to be really easy. Auto Approve was very quick. They answer all the questions and get all the information needed when people need it. I haven't gotten an answer to how to make payments and how to log in to see anything though. That was with Travis, and when it came to him, I had to continue to reach out to him and try to get ahold of him. With Richard, all I had to do was send him a text message and he called me right back.
Desiree, thank you for taking the time to share your experience with us. We're delighted that Richard was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Sept. 10, 2024
I had a good experience with Auto Approve. Easy and quick.
Tiffanie, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Sept. 10, 2024
Should never have filled out the application. Their website says no upselling and 60 second quote, not true. By taking their offer I would have to extend my loan 16 months over my 68 months. They would bring down my loan from 8.22% to 6.99%. I would end up paying $2564.00 more for my vehicle. Not sure how that helps people. Also obvious they sold my information as I am getting multiple calls from all over the East Coast since I filled out the application., I don't think that was a coincidence. Overall a very frustrating experience that I should have avoided.
Joe, Thank you for providing feedback. At Auto Approve, we strive to meet each customer’s personal goals for refinance, which can mean changing the terms of the proposed loan (e.g., to achieve a lower monthly payment or lower interest rate). The terms of the new loan are always presented to the customer before the contract is sent out so the customer has the opportunity to accept or decline the new terms. Additionally, Auto Approve does not share or sell our customers' personal and private information. It is used for the sole purpose of refinancing your current auto loan. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.

Reviewed Sept. 10, 2024
Very difficult to deal with after documents are signed. We refinanced our home to pay off the loan and they refuse to cancel the gap and service warranty to have our auto loan. During entire process since day one they have delayed all stages and never sent us any documentation on the gap coverage and service warranty so we try to cancel directly.
Karen, Thank you for providing feedback. All products from Auto Approve are completely optional and are not required for the refinance. We researched your account and identified that cancellation forms were sent to you when you initially requested them, but there were issues with getting the forms back. A member of our Compliance Team has already been in touch with you directly and was able to assist you with cancelling your products. If you have any additional questions or concerns, please feel free to reach back out to them at the number they provided. Thank you.
Reviewed Aug. 19, 2024
The guy from Auto Approve who was helping me out, Brian, was very helpful. He was giving me calls whenever I needed something or he would let me know what I needed to do to get the process to be going quicker. I called him and he was always available when I needed the help.
Pedro, thank you for taking the time to share your experience with us. We're delighted that Brian was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Aug. 18, 2024
The marketing of Auto Approve was good and it was giving me the better APR and low interest rate. The process was easy. Their customer service person, Nick, was very good at it and he helped me a lot. It was just a couple of days of process. The customer service people are really informative. They know what they are doing and they have all the information that we need. It was really good working with Auto Approve.
Madhukar, We appreciate you taking the time to post a review. We strive to provide great service and are happy to hear that we were able to save you money. We're excited to hear you had a great experience with Nick. Please refer Auto Approve to your family and friends and congratulations on your refinance.
Reviewed Aug. 18, 2024
The lady that helped me, Courtney, did a good job. She searched for the lenders for me. They couldn't get one deal go through but they didn't give up. They worked until they got the one that worked. When I got in a car accident and totaled the car, they helped me get in touch with the right people I needed to. Auto Approve did what they said they’d do and I am very satisfied with them.
Lisa, thank you for taking the time to share your experience with us. We're delighted that Courtney was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Aug. 17, 2024
The overall lending process was very streamlined and the paperwork wasn't overdone. They just wanted to know information on the car and the paperwork to let them go ahead and talk to my new loan lender for me and then also my old loan lender to close out the account was great. I was really worried about having to make the phone calls and work all that out but Auto Approve did it for me. That was really convenient. It took a lot of stress off me and I really appreciated that. They got my loan lowered and refinanced and they saved me on the APR because I knew I was getting wrecked with my APR.
If you're in a tough spot, Auto Approve will help you out. They're not gonna beat around the bush and ask for a bunch of different stuff. I got the whole process done in two weeks and that was because I was falling behind because I had my work schedule. They worked with me around my schedule and didn't beat around the bush once they got the info they needed. And they're very informative. The agent who helped me went step by step with me through everything and then looked at different options for me and got the best one for me.
Ivan, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Aug. 10, 2024
The rep who was attending me throughout the process was very helpful. He stayed on the phone with me for like 20 minutes while I looked for all the paperwork. also, they were very thorough and I don't think I had any questions that were left unanswered.
Anjelique, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Aug. 9, 2024
Auto Approve is a good way to reduce your payment and get your interest rates down. I now have a lower monthly payment on my car bill. Everything seemed to work great until the end when I had to do my stuff. But up to that point, everything was very smooth and user-friendly. Also, the reps were very professional, knowledgeable, easygoing, easy to talk to, and friendly.
Joel, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Aug. 9, 2024
Auto Approve did not explain in their refinancing terms the fact that they had it mandatory that I carry a gap policy and it's built into the refinance. They were not upfront about some of the stuff that is built into their refinance. I contacted them and they just said I could cancel my gap policy once I had enough equity in my loan. That is what I waited for. But I said to them that wasn't explained.
They found me a loan for my car with Veridian Credit Union. But when I called Veridian to find out about it, because I went through all my Veridian paperwork, they were, "You're not the first person that came from Auto Approve to tell us that this happened." Other than that, they were fine. They were great. The process went quickly and smoothly. They were able to give me a loan at a lower rate than I had now. They were great to work with. The guy kept in touch with me.
Allison, thank you for providing feedback. We do offer products to our customers, such as GAP and warranty, but they are completely optional, have an associated cost, and do not impact the rates that are offered. All customers are provided the opportunity to review the contract prior to signing and the inclusion of any optional products, along with their cost, is clearly disclosed on the contract. In addition to being disclosed on the Contract, all of our customers are also provided a Product Acknowledgment form and the applicable product contract to review and sign. The Product Acknowledgment form specifically lists the cost of any optional products and gives our customers the opportunity to accept or reject the optional products. We are reviewing all communications, including the recorded phone calls, and will take internal action where necessary. We identified that you have already been in touch with a member of our Customer Service Team, and they were able to assist you with cancelling your GAP policy. If you have any additional questions or concerns, please reach out to them at the number they provided. Thank you.
Reviewed July 27, 2024
To sign up with Auto Approve was very simple. Then it was just a couple of phone calls to get the car refinanced. So it was pretty easy.
David, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 27, 2024
Auto Approve found the lowest interest rate for me. It was a lot better than what it was. I was hoping to get it a little bit lower. With my credit score, I should have got it a little bit lower, but it was still lower than my local bank. Their process was very quick and easy. The person I worked with stuck with me through the whole thing. I'd tell others to go with Auto Approve.
Tracie, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 26, 2024
I wanted to refinance my car and my mom brought up Auto Approve. They were the easiest to work with and their process was simple. They were able to help me, they got the results fast, and they showed me real results. Also, the rate that they gave me was better than the one I had before.
Jayden, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 25, 2024
When I was looking to refinance my truck, Auto Approve had the best rates. The application process was good.
Joshua, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 24, 2024
I liked Auto Approve's options, specifically, the 90-day thing where you could put off the payment for 90 days. Their process was quick and easy. It was a total of an hour of work or so. My loan consultant did a good job.
Dominic, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 24, 2024
Auto Approve's process was very smooth. The rep I worked with gave me proper instructions about what should I submit, what time, and what was needed. His name was Kenneth and I had a good communication with him. The rate was a little more than others but I will still call them again to get a loan if I need it. I would also tell my friends that they should call Auto Approve.
Rushikesh, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed July 15, 2024
Send me a preapproved payment reduction notice. Called and verbally confirmed over the phone that could reduce my rate. Reached out to me twice telling me my new rate was confirmed. Only later told me they were mistaken. Ultimately could not get a better rate after multiple hits on my credit report. A week after received notice they could not help with the rate. They sent me a second notice to alert me that they could lower my payment.
Thank you for taking the time to provide feedback. The terms that are provided in any pre-qualified offer are based on the information available to us at that time. There are other factors that can impact the final terms that are offered, such as the value of the vehicle, total amount financed (loan to value), etc. This type of information is obtained during our initial conversation with the customer and can impact the pre-qualified offer. We have placed your account in 'Opt Out' status so that you don't receive any further mailers from Auto Approve. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.
Reviewed July 11, 2024
When I googled auto loans, Auto Approve came up and I compared the interest rates, and then I decided to work with them. Their lending process was very smooth. The application to the approval process took about 24 hours. We negotiated the rate a little bit and we came to a number.
Michael, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed July 11, 2024
The lending process at Auto Approve was great. It felt like I was talking to a human and not working everything through robots and it made it very easy. I got phone calls and some emails as well. When I got my emails, everything was highlighted. They told me exactly what to do in the email. Auto Approve is definitely something that others should jump into if they're looking to purchase a vehicle.
Brad, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed June 27, 2024
It's been weeks and no one has contacted me other than a few texts here and there telling me to give them 24 to 48 hours and they will have an answer for me. My credit is not an issue! Definitely WOULD NOT RECOMMEND!
Lisa, Thank you for providing feedback. Excellent customer service is one of our top priorities, so we sincerely apologize for any difficulties you may have experienced in getting answers to your questions. A member of our Sales Team will be reaching out to you directly to ensure that all of your concerns are addressed. Thank you again for sharing your experience with us, we sincerely value you as a customer!
Reviewed June 20, 2024
Auto Approve did an excellent job and I was happy. I just wanted to see how it worked and before I knew it, it was all figured out and done. It was a simple process to at least get started. There was the initial application which took 30 minutes and then, there was a phone call that took a little bit of time. But that was helpful for me because I had a bunch of questions. So, it wasn't just a one-way thing. I was approved on the same day so it was within 24 hours and then, there was additional paperwork that happened over the next day as Auto Approve worked through the rest of the process on their back end. But it wasn't taking much time for me. I just waited till that was all done.
I bought out a lease at the dealership and the rate that I got was extremely high. I walked out of there thinking I was gonna have to refinance in the next couple of months. If you have a rate that you wanna refinance, I can't think of a better way to do it than through Auto Approve because the process was straightforward and easy. The rep answered all my questions along the way too. And I got a lower payment.
Jason, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family/ friends and congratulations on your refinance!
Reviewed June 20, 2024
I filled out their form to see what they could come up with and it worked out. They reached out quickly after I filled it out. The application process was easy. They were also easy to work with and had really good communication. They kept me in the loop on every step.
Brandon, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed June 20, 2024
Auto Approve is super helpful. Any question I had, they were able to answer it. Everything was clear and they were able to explain everything thoroughly. They were great to work with and the process only took a few days. Everything went smoothly. If you're looking for a company that's willing to work with you, explain everything well and willing to help you through the process, Auto Approve is the one to go through.
Lucas, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed June 19, 2024
They would tell me one thing and it would come out to be another. At first, they treat you all nice but once you have your credit or you get approved, it feels like they're doing you a favor. But I got my monthly car payment from 450 to 234.
Thank you for providing feedback. Auto Approve appreciates all feedback and uses it to enhance internal processes and procedures. We are reviewing your account and all communications and will take internal action where necessary. We are, however, thrilled to hear that you are happy with your new monthly payment! If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you again, we sincerely value you as a customer!
Reviewed June 19, 2024
I submitted an online form and I got a call within two hours. We discussed and went over everything that they'll be using to review and see what options I have available. On the following day, I got the lenders that would be best suited for me. I got a choice of like three and they gave me the pros and cons of each one. I asked which one they would pick if they were setting it up themselves so I went with that one. It took about a week and a half total. Everything was prompt and quickly addressed.
Cody, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed June 17, 2024
Auto Approve fills my mail box with pre approved loan marketing letters saving more than $100 month, lower interest etc. Finally I called having a credit score near 700, never late on payment etc. assuming positive outcome. They soft pulled report and then said a hard “pull” was needed to finalize. Within an hour request was denied with a text, I called back to speak to customer service waiting close to 1/2 hour no phone pick up. As a senior citizen I miss the days of person to person help and explanation and can accept a denial. These large companies are just marketing geeks, brokers, you are just number to them, if the criteria doesn’t fit into their criteria you're out with a ding on your credit score. They lack creativity and ability to ask more questions especially for self employed individuals, stick with a local credit unions is my advice, avoid these money brokers.
Bob, Thank you for providing feedback. Our goal is to assist every customer with refinancing their current auto loan obligations. The terms that are provided in any pre-qualified offer are based on the information available to us at that time. There are other factors that can impact the final terms that are offered, such as the value of the vehicle, total amount financed (loan to value), etc. This type of information is obtained during our initial conversation with the customer and can impact the pre-qualified offer. We sincerely apologize that we were not able to assist you with your refinance. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.
Reviewed June 11, 2024
My experience with Auto Approve was great. I worked with Phillip ** and his team. He helped me throughout the process. Was able to answer questions and never tried to push me into adding things I did not want. I was able to reduce my payment and am happy with my new loan. Thank you!
Yanira, thank you for taking the time to share your experience with us. We're delighted that Phillip was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed June 7, 2024
Everything went smoothly with Auto Approve. The process was very easy and seamless, and I was impressed with how quickly it went. Everything was online and we were done within a couple of days. People should look into Auto Approve if they need to.
Gina, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed June 6, 2024
Auto Approve's lending process has been slow because of me. I ended up in the hospital. We tried to work through it while I was in the hospital and they've been helpful. Communication has been good. We had emails back and forth.
Lynda, We appreciate you taking the time to share your feedback. Our goal is to offer an excellent experience for all of our clients, and we were pleased to know that your recent mortgage refinancing process went smoothly. We are saddened to hear that you have been facing some medical difficulties recently and hope that you can recover promptly. We look forward to helping you again in the future, and congratulations on your refinance!
Reviewed June 6, 2024
Auto Approve had the best rates and the lending process was super easy. The guy that helped me did everything like, "This is what you need to do. And as soon as you do it, you send me a picture and I'll handle it from there." He was super good about helping me. It was super quick and easy for me.
Tiara, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed June 6, 2024
The people stayed in touch with me and did everything they could to make sure that the deal went through. They answered all my questions. This process was streamlined. I agreed to the terms, and they explained the terms properly. Everything worked out.
Mitchel, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed May 31, 2024
The experience with Auto Approve was good at first and they dealt with me promptly. They said they could get me a better rate and that they would also do better with the warranty. I was texting the guy that I dealt with, Colby, back and forth but he never gave me anything in writing. He said I would get a card and that was all I had to bring. I got a better rate saving about 150 a month and I got the card for the warranty which said 500 deductible. So I reached right out. I can't do a 500 deductible. I got my statement and the rep asked if I didn’t look at the paperwork. I said he never sent me any paperwork except for pushing me to sign the approval and even then, I didn't know what I owed Capital One. I got the bill from them and I saw a $5,000 difference.
The loan had already gone through so the rep didn't feel like he could do anything. I wrote an email to their managers and the contact people. I said I would never have gone with this loan had I known that they were gonna change this. It's not helping me save $150 with the 500 deductible. And they said the loan had already gone through and I signed it. It was 27,000 to pay the car off and now, I owe 32,000. So I owe $5,000 more for the car I've been paying a year and a half on. Somebody said something in one of the reviews about seeing their rate go up a bit and about not getting a bill. After reading that, I reached out and the rep confirmed that there wouldn't have been any fees. I have everything else in the text but I don't have that. People should make sure to get everything written down before they sign. The customer service reps weren't forthcoming.
Thank you for providing feedback. All of the information regarding optional products (such as GAP, Warranty, etc.) is listed and disclosed on the contract that you review and sign. All of our customers are automatically emailed a copy of their contract from DocuSign immediately after signing. If you did not receive a copy of your contract, you may wish to check your 'Spam' folder, as it is sometimes directed there in error. Additionally, once you move forward with refinancing your vehicle, the cost of refinancing your auto loan includes admin/doc fees, title transfer fees, state fees (if applicable), and the cost of any optional products (e.g., GAP, warranty) you choose to add, all of which are clearly listed and disclosed on the contract. A member of our team has reached out to you directly to address your concerns. They will remain in contact with you throughout this process. Thank you.
Reviewed May 26, 2024
The lending process at Auto Approve was good, easy and thorough. They were pleasant, did a good job and a quick follow-up. I would recommend Auto Approve.
Russell, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed May 23, 2024
Auto Approve helped me. My interest and monthly went lower. They could get you a good APR, but you gotta watch out for the fees that they charge you. The rep was okay, but he hid that specific thing about the fees. He said, "Just title transfer fees pretty much." And it came out to almost 800. Also, the communication could be better. It would be easier to be more transparent with someone.
Jose, Thank you for providing feedback. Unfortunately, we are unable to locate your account with the limited information available to us in this review. We would, however, like to further investigate your concerns. Please reach out to us at info@autoapprove.com and provide your name, as well as a phone number or email address, and someone will reach out to you directly. Thank you.
Reviewed May 23, 2024
Auto Approve got everything approved at an interest rate and the payment that I was happy with. The whole process two weeks, and their website as well as their reps were perfect.
Kevin, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed May 22, 2024
Auto Approve's reps were very good and courteous. They explained everything thoroughly to me and were very prompt when I emailed them with a question. They also got me a lot better rate on my auto loan. They were really down to earth, courteous and I'm very satisfied with the terms of my loan. I would recommend them.
Beth, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed May 22, 2024
Auto Approve was really good. They did everything for me. All I had to do was send them the payoff from the vehicle and the name of the bank that I had to refinance with. I also provided my driver's license and all the information they asked for, then they connected me to a bank that would accept me. The two people that helped me were very helpful, and everything was good. It was very fast too. I'm already due the first payment in June. They couldn't lower my payments much, but they lowered it to $50 less. That's something.
Yolanda, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed May 10, 2024
I was going through NerdWallet for a loan. I thought I'd be going through them then I randomly got a call from Auto Approve. I was confused. Nobody explained anything on this company, Auto Approve. I was skeptical at first but the guy who helped me, Aaron, is great dude. He was responsive. Regardless of anything, he was picking up the phone whenever I'd call him. Any questions I had was answered. He found me a better deal on the warranty for the car. He refinanced me almost a whole over $300 payment-wise. They worked with the best they could do with my credit and got the payment down so much from my original payments. They brought over the same term amount that I had and had to add an additional gap coverage for me because I had gap on the other one. Given that, I was refunded for my old gap. It was worth it. Auto Approve is fantastic. Others should give it a try if they're looking to refinance. Everybody there is well-informed.
Andy, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed May 10, 2024
I made an online inquiry and received a phone call from Auto Approve, and they got me started. It was mostly email communication from that point on to file the paperwork, and a couple of phone calls to check up. Then, a week later, it was done. So, it was super clean. I would do it again. I'd recommend Auto Approve. It was a really smooth process, and it was a lot easier than I thought it was gonna be. I dreaded it, but they took care of all the hard parts.
Magnum, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed May 5, 2024
Please take your business elsewhere. Auto Approve will have you give all your information to work at home representatives who will write it down and save it in their living rooms. They lie to you and tell you you're going to be approved so they can convince you to give all your income and credit information only to have a loan consultant call and tell you never mind AFTER you've given all your valuable information.
Dreday, We do not believe this is a customer of Auto Approve as we could not locate any record of them in our system. Additionally, Auto Approve makes the security of our customer's personal and private information one of our top priorities. We do not share or sell our customer's information, and we implement the strictest security measures to ensure its safety. If you wish to discuss your concerns in further detail, please reach out to us at info@autoapprove.com and someone will be happy to assist you. Thank you.
Reviewed April 28, 2024
The reps were very informative and it was a well experience. I communicated with a bunch of people during the application process and it probably took no more than 10 minutes. Auto Approve did a good job getting a lower payment and a good interest rate.
Kiethrell, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed April 27, 2024
Auto Approve's reps are very nice to work with. I worked with three different people at each stage of what I was doing, and each one was very nice to work with and easy to get in touch with. Auto Approve was good and they told me right from the beginning how it’s gonna work, and everything worked just like they said it would. I was pleased with rates and terms, too.
Carolyn, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 25, 2024
Auto Approve's lending process was all online. It was self-guided. It took a total of 15 minutes to have everything completed. It was a smooth process. Some people helped me along the way when I needed it. And ultimately, I did get my car refinanced. I got a refi quote that was extremely competitive that impressed a lot of people.
Seth, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 25, 2024
I like Auto Approve's better rates and their customer service. I spoke to somebody over the phone and they were very nice. Overall, their lending process was good.
Yang, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 25, 2024
I like the application process with Auto Approve. It was easy. I got approved fast. I didn't have to be waiting for them at all.
Frances, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 24, 2024
Auto Approve offered me the lowest rate that I could get so I chose them. Then, I found the lender and they contacted me over the phone and asked me a couple of basic questions about my current auto loan -- who it was with and what I was currently paying in interest rate. Based off of that, they facilitated the process of all the documents being forwarded to them. At first, I was a little skeptical because usually, they don't ask for so much information. But then I started reviewing some of the reviews that they had and I didn't see any people having problems with them, so I moved forward. The whole process was pretty straightforward and I would recommend Auto Approve.
Alex, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 15, 2024
Received a notice stating I was pre-approved to lower my car payment exactly $102 a month. It said this was based on my credit profile and that I was eligible to be refinanced immediately. So, I took over an hour of my time on the phone. Was asked for approval to do a hard credit check but was told they wouldn't do it which I thought was strange. Only to get a text message stating I was denied and they actually did the hard credit check. They said I owed too much on the vehicle. If they knew my credit score, car year and model and date purchased, and the amount of my payment, how did they not know how much was owed. Avoid these clowns if you don't want a credit hit for no reason.
Thank you for providing feedback. We work with a few of the credit reporting agencies to obtain lists of customers who may benefit from refinancing their current auto loan obligation. We then use those lists to send out Mailers or other marketing materials. There are certain factors that are not known at the time the initial letter is sent out, such as the value of the vehicle, total amount financed (loan to value), etc. This type of information is obtained during our initial conversation with the customer and can impact the pre-qualified offer. We researched your account and identified that your application was not submitted to a Lending Partner, and thus there wouldn’t be any hard inquiries from any of our Lending Partners. A member of our Compliance Team has tried to reach you to provide this information but was not successful. If you have any additional questions or concerns, please reach out to them at the number they provided. Thank you.
Reviewed April 9, 2024
I can't remember how I found Auto Approve, but glad I did. They take the pain out of searching for an auto loan refinance. They do the leg work, keep in constant contact throughout the whole process, send emails and paperwork on time, and hold your hand throughout the entire process. The associates are so friendly and happy to help their customers. I would use them again and recommend them to everyone.
Christie, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 5, 2024
I tried Auto Approve to see what kind of APR I would get. Because it didn't benefit me to transfer over for nothing or with a higher interest rate. I went with them just to see how they could help me. Applying was straightforward and it didn't take much time, which was nice. It was efficient. I had some questions and I just clicked on the number the got me, got the person that was assigned to my stuff, and he answered my questions. I would tell people who are looking for a lower interest rate on their car to give Auto Approve a shot.
Leticia, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 4, 2024
Brian has been wonderful and super helpful since the beginning. Always trying to get the best deals for me and explaining every step. From the documents, to the offers to the closure, it was a smooth and great experience. I would definitely refer Auto Approve to my friends and family.
Guilherme, thank you for taking the time to share your experience with us. We're delighted that Brian was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed April 4, 2024
The process was good all around. The reps were very knowledgeable and helpful.
Christoph, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 4, 2024
They were easy to deal with and they helped me do what I needed to do. I applied online and they got back to me right away, through text. I had to upload some documents and they were able to do everything pretty much within 48 hours. They were very quick to pay off my loan and get everything set up. They were really friendly also. I appreciated that.
Greta, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 4, 2024
They were easy to work with and the application was really simple. I filled out some stuff online, they called me, went over some things, and got that process rolling. It was very quick. They were very responsive. I had questions even afterwards about the warranty coming back and I didn't know what that process was. Even though they didn't do it, she helped me figure it out with the warranty company. Their customer service was phenomenal.
Sara, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed April 3, 2024
Auto Approve's lending officer would call me consistently throughout the week and make sure I had all my documents. He was friendly and would follow up with the right amount. The only thing that I would have loved to see would be an easier to use online portal. Because there were text messages. And there was this portal I dropped a couple of links into. But there was some emailing. I've seen other groups that do the refinancing where it was just one page you drop everything to. But overall, it was good. It has been very helpful. It got me a better insurance rate. It was very simple.
Zachary, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed April 3, 2024
My experience with Auto Approve was great. I worked with the same person. His name is Dan and he was awesome. He did everything very quickly. If I had questions, he answered them in a very timely manner. It was a very smooth experience altogether. Very happy with it. The application was also simple. It didn't take long at all and someone called me the next day because I did it late at night. It was not bad at all. The rate was great too. It was what I was looking for and it was explained to me very well and the different options for refinancing my car. I would definitely recommend Auto Approve. I had a lot of questions because I've never refinanced anything and they were so good at getting back to me with any questions and really being thorough with the explanation of things.
Savannah, thank you for taking the time to share your experience with us. We're delighted that Dan was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed April 3, 2024
I was on a plan that was paying my truck off faster and I was fine with that, but then I had that loan for a few years and I wanted to requalify the rate down. After reviewing a couple of different websites, Auto Approve came up as a recommendation. They're a broker, so they're connected with many other banks. Depending on people's credentials of what they're looking for, they'll match them with the most appropriate bank for their loan.
I went straight onto Auto Approve's website, and there was a bit of complexity, but I was able to figure it out. My experience was really easy. I even told my wife it was super simple to do. The communication was great, and it was very straightforward. I like that the best. I got a really good rate as well. It was exactly what I was looking for. A few different options were presented to me, and I was able to select the one that fit me best. My payments ended up being significantly less and it fit my budget better. My payments decreased by more than half. Overall, Auto Approve did really well, and if I know somebody who is looking to requalify their loan for their vehicle, I would definitely recommend them.
James, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed March 31, 2024
The lending process with Auto Approve was super easy and it did everything for me. I just sat aside and they told me this was what was gonna happen. I spoke to people and they were helpful but most of it was online. The website is dummy-proof. There is no way you can mess with that. The annual percentage rate was better than what I had, so everything was great. It was a win-win for everybody. The loan was good. I didn't think I was gonna save that much money, so it did the job alright. People should do it. It’s nothing to worry about.
Luis, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed March 18, 2024
Auto Approve gave me the best response and I got to speak to a person that gave me details and helped me through the process rather than it being strictly online. I've been pleased with my experience. It was very quick and thorough and everyone that was a part of my case was very kind and available most of the time. When they weren't available prior to noon, they would get back to me that same day. But if it was in the afternoon closer to when their day was over, they would contact me the next morning, first thing. But sometimes that same day they would still be able to contact me even if it was a little bit later.
Hannah, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed March 18, 2024
The reps were responsive. However, they did not tell me how much I'm paying them until I specifically asked about that. It's roughly $500 which isn't cheap. But because they lowered the interest rate, in the long run, I'm saving a lot more than that. Mine was very high. I did it with the dealer and it was over 11%. Auto Approve might get you a better interest rate and it's not difficult to work with them.
Olga, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed March 16, 2024
We went through Auto Approve to refinance on our own personal car. We got on the app and then Steven called me back. We checked some other rates, and Auto Approve had the best rate. Steven kept in contact with us and made everything pretty simple. I was able to call him directly on his cellphone and deal with it. If he did not answer the phone, he called back pretty quick. Everything went great.
Dennis, thank you for taking the time to share your experience with us. We're delighted that Steven was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed March 16, 2024
We refinanced our truck and there was a lot of stuff that we were not familiar with and they worked with us through the whole thing. We were supposed to get some paper for power of attorney and they notified us right away that we didn't do that. They checked everything and answered questions for us. They made the process really easy and they lowered my annual percentage rate. I'm paying the bank back less and they saved me money.
John, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed March 16, 2024
I followed up on the status of what was going on with the loan and they were great. Everything was fine with the communication. Everything was just good. I'll use them again.
Ben, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed March 8, 2024
Auto Approve called me with all the details and they were on top of things. They were calling me whenever I was going to receive an email to make sure that I receive it, so the process was pretty easy. Everything was perfect. If I have to refinance another car of mine, I will go with Auto Approve again.
Jonathan, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed March 7, 2024
After reviewing some of the other lenders, Auto Approve seemed like the best choice. They had a great offer for me, and doing things online was a huge help. Their online platform wasn't difficult to use, but there's room for improvement. The process was mostly online and it involved some reviewing and signing of documents. The only thing that I had to do over the phone was talk to one of their agents about the lending process and what had to be done, then they sent me some papers to sign online. I had to print them and get them notarized, then I sent them back in. It was very quick and easy. In fact, it would have been done even quicker than it was, except I had a problem getting away from work to go get to a notary for the papers.
My big note with Auto Approve is that they were very efficient and I didn't have any notable problems when dealing with them. They were very nice and courteous and they got my needs taken care of in a very timely fashion. I was comfortable with their price, and I would definitely recommend them to someone that needed the same service.
Joshua, thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed March 7, 2024
I enjoyed working with Auto Approve. They were nice and it was easy. I refinanced a Corvette that I had bought and the auto industry is pretty high just like the housing industry. They got me a lower rate and locked me in.
David, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed March 7, 2024
I was happy with the experience. It was well-guided by text message. The text message was efficient to know where we were because when you try to call, usually you lose a lot of time.
Nicolas, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed March 6, 2024
They have a really good website to refinance. I sent over information to get my car refinanced and it was really fast and super easy. They also provided good communication.
Jessica, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed March 5, 2024
I had an amazing experience with Auto Approve and my contact rep. The process was so easy and the team provided communication every step of the way, not to mention gave me the best package possible! I was informed of all available prices and packages that suited my needs and wants and honest feedback.
Jessica, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 27, 2024
I would recommend Auto Approve. The process was effortless. Everything was online. I refinanced two vehicles through them. They were responsive and very good. The rep was very helpful. I liked her responsiveness and she was willing to answer whatever questions I had, which I always asked a few different questions. One thing I didn't realize was their fees were high to refinance, but that was the only negative part about the whole process.
Mark, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 27, 2024
The application process took a few days and it was pretty smooth sailing. The rep I worked with was Kyle and he was very communicative, which is important.
Jennifer, thank you for taking the time to share your experience with us. We're delighted that Kyle was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Feb. 27, 2024
They were helpful. They made a mistake and they corrected it nicely by lowering my rate. However, one thing I was a little bit frustrated with was that they told me my loan amount, but they didn't tell me the added taxes that went with it. My loan amount ended up going up by $2,000. I messaged them five times but they never responded. They stopped responding after I signed the loan. But they responded plenty when I was trying to get the loan, which seemed a little frustrating. And I still haven't heard anything.
Nic, Auto Approve appreciates all feedback. Once you move forward with refinancing your vehicle, the cost of refinancing your auto loan includes admin/doc fees, title transfer fees, state fees (if applicable), and the cost of any optional products (e.g., GAP, warranty) you choose to add. All of these items, and the costs associated with them, are listed and disclosed on the contract you reviewed and signed. The cost of any optional products is also disclosed on the 'Product Acknowledgement' form which you would have initialed with your selections (accepting or declining the optional products). A member of our team will be reaching out directly to you to ensure all of your concerns have been addressed. Thank you.
Reviewed Feb. 27, 2024
The rep I worked with was very knowledgeable. He had an answer to every question I had. It was also easy to navigate through their website. They also got me a really good rate. I'm gonna go through them again to refinance my other vehicle.
Christopher, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 27, 2024
I spoke with Sergio and he was very helpful and responsive. They have a good text or call system that was very easy to communicate with. In the beginning, I hoped to have an understanding of what the application process was gonna look like because I kept thinking it was done and wasn't quite sure how long things would take. But my experience was quick and easy and worth the time. We also save about $100 a month on our auto car payments since we switched.
Andrea, we appreciate your taking the time to post a review. We strive to provide great service and are happy to hear that we were able to save you money. We're excited to hear that you had a great experience with Sergio Please refer Auto Approve to your family and friends and congratulations on your refinance.
Reviewed Feb. 27, 2024
Auto Approve's customer support was good. They responded when I needed them to. Working with them was a good thing. It did what I needed to do. New car leases were out of our price range, so buying out the lease was a good thing. It lowered our payment slightly. We didn't have very much miles on that car. So, it worked out well.
Mark, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Feb. 27, 2024
It was easy to fill stuff out online. Dealing with the representatives through Auto Approve was also positive the whole way. The dude that I dealt with, Taylor, knew what was going on and made it a good experience. It was my fault for starting the process close to when my next payment was supposed to be due with my other lender. But it ended up going through in the right amount of time.
Mitchell, thank you for taking the time to share your experience with us. We're delighted that Taylor was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Feb. 27, 2024
Auto Approve has the best rate and overall package. The rep was responsive.
Jenise, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Feb. 27, 2024
The experience went well. The guy that helped me was nice and in constant communication.
Robert, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 27, 2024
Auto Approve has the best rate and the experience was easy for the most part. The only thing is they'd send an email to get something done and I'd call in the next minute but would not get an answer.
Jaylon, thank you for taking the time to share your experience with us. Auto Approves uses all feedback to help improve our internal processes and procedures. We take great pride in the customer service that we are known for, so we apologize if there were any gaps in communication with your Loan Consultant. Thank you so much, and congratulations on your refinance!

Reviewed Feb. 26, 2024
I was contacted by this company by a letter "signed by Mary **" and called them to have more information. The agent Anthony ** collected a lot of personal data from me, providing always unclear information, which made it very suspicious. When I asked him for clarification, he would repeat the same words, but slowly and louder, what made me feel very uncomfortable and suspect that he was being xenophobic, due to my strong accent. They said that they would contact in 2 days. I received a message saying that I had been approved (for what is nor clear at all), and nobody contacted me. I had reached out to them a few times, and no answer after 5 days. I am uncomfortable because I had to provide many personal data to someone that is clearly at least not professional. I have called the company and it seems to me that this is the company behavior, as nobody has reached out to me.
Alex, thank you for providing feedback. Auto Approve takes all feedback very seriously. We reviewed the recorded call and didn’t identify any point where we believe the employee was being unprofessional, and certainly not ‘xenophobic’. They appeared to be trying to provide a clear answer to your question. The information we collect is all required information for a refinance and we do not sell or share customer information. The information is also secure, as we implement the strictest security measures to ensure the safety of our customer’s personal and private information. We do apologize for any delay in following up with you after your approval. A member of our Sales Team will be reaching out to you directly to provide an update on your approval and the next steps in the process. Thank you again for sharing your experience with us.
Reviewed Feb. 8, 2024
The process with Auto Approve was quick and easy. They are saving me about $1,000 of car payments.
Tristen, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Feb. 8, 2024
We worked with the customer service agency and the process was very easy.
Jacob, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
I refinanced my car that I bought off on a lease and the process went fine. I transferred from my lease with GMAC to Auto Approve. The rate and terms are about the same as I was paying on my lease.
James, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
They were really nice and very easy to work with. They kept in contact with me. I didn't wait to hear for days from them. They answered pretty quickly.
Hannah, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
Auto Approve's representatives are nice. They were the most helpful through the whole process. They were extremely informative about the entire process. They did most of everything. I only had to provide information when needed. Then they did the whole process and got back to me when everything was all set. If you're looking to refinance, I would recommend Auto Approve.
Manuel, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
The application process at Auto Approve is fairly painless. They wanted a picture of the odometer of the car, the year, the VIN number and the insurance company. They were quick to get back to me and say, "Yes, you are approved and here's the next step." Then it was DocuSign stuff. It was pleasant.
Larry, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
I worked with Brian from Auto Approve and he helped me a lot. The lending process was easy and it was good. The whole process took two weeks.
Thomas, thank you for taking the time to share your experience with us. We're delighted that Brian was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Feb. 7, 2024
The application process was very simple. It was online and I filled out most of it, then Auto Approve got in touch with me right away. I had a bad lease, and there was quite a difference in what I was paying then versus what I'm paying now. I have those extra funds now, and I have recommended Auto Approve to friends already.
Haley, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Feb. 7, 2024
I refinanced through Auto Approve, and it was the easiest thing I've ever done. I filled everything out, then I got a phone call from somebody who verified everything. Being a banker, a credit officer, and a previous lending officer, I know all the ins and outs. Auto Approve took all my information, and they underwrote the loan. I have plenty of equity in the truck, then they sent me a deal that said, "It's approved." The next thing I knew, I got the paperwork and did the online signing, then the money was sent to the previous lender and they paid it off. It was so smooth.
David, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 7, 2024
My experience with Auto Approve was fantastic. Their customer service was great. They had manners. It was all-around a good experience. I'm really glad I went with them. I ended up getting a way better car payment and a way lower interest rate. So, it was a win-win. The guy who handled my account was professional. He called me back whenever I needed him. I would give the whole process an A-plus. I would recommend Auto Approve to people if they want to refinance their car for a lower rate, and they have the credit to do so. They're fantastic.
Preston, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Feb. 2, 2024
Great job helping me refinance my vehicle, better loan interest with even a better new warranty & saved $100/mo., also no payments for the first 60 days. Exactly what I was trying to accomplish and then some. Great communication & they took care of a lot through by text messages. Would highly recommend this as an option to anyone I know that is thinking about refinancing. Thank you for your help!
Jeffery, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Jan. 26, 2024
The lending process at Auto Approve was super easy and fast. We were waiting out on documents and some other things but you could do it in 72 hours. The cost of 500 bucks was high, though it's not the end of the world because they are a company that is the middleman to facilitate everything and people have to get paid. But I didn't realize that until towards signing the paperwork and at that point, the credit checks were already done, so I just went with it.
Other than that, throughout the process, I was talking to so many different people and at first, I was confused who I was even talking to. There was a point where I thought it was a scam and I thought to stop the process all in all. So, it would be better if they could reduce the amount of people that are a part of the process. They should also reduce the interest rate by 2 percentage points. Despite that, I would tell others to give them a call. I liked the soft query on the initial part of the process, which was nice because if I didn't like the rate, I would have just moved on with my life.
Michael, thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed Jan. 25, 2024
They were easy to work with. They gave me several different options. The process went well. It was easy, provided what they needed quickly and got it done. The gentleman communicated well via email, text, and phone call. They gave me a better rate than what the dealership gave me.
Lacy, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Jan. 25, 2024
The financing was pretty straightforward and it was a fixed interest rate. But the website was laggy and buggy and the format wasn't the best. There was a lot of latency there and it took a while for stuff to load.
Caleb, thank you for providing feedback. We are happy to hear that you had a good experience with the refinancing process. Website issues could be due to any number of factors, such as a slower wifi connection, heavily trafficked public wifi, etc. Our Technology Team is constantly working to make sure our website is accessible and easy to navigate so we apologize if you experienced any issues. Thank you again for sharing your feedback and for working with Auto Approve to reach your refinancing goals!
Reviewed Jan. 25, 2024
The lending process at Auto Approve is very efficient. For someone using the process, they have to be a little bit knowledgeable about technology and be able to use a smartphone and a computer. But other than that, it's very user-friendly. Once I was approved and I had to upload, I did it all through a text message. And I was able to snap the pictures with my phone. The total process took two weeks. Their customer support is good. Any time I reached out with a question, I got an answer in a very short period of time. Refinancing my car payment has helped me save money. Plus, the user-friendly and efficient process that I went through to do it did not increase my stress at all. I would highly recommend Auto Approve.
Alicia, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Jan. 25, 2024
My experience with Auto Approve has been good overall. I worked with a customer service agent and he emailed me all the documents to sign. I would highly recommend them.
Anh, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Jan. 15, 2024
Auto Approve's process is straightforward. I filled out a thing online saying I was interested then got a phone call quickly. The gentleman was very helpful. It was a couple phone calls and text messages, and Auto Approve took care of the rest. I like the ease at which it happened. For the most part, it was a super easy and streamlined. They would answer any questions I had over the phone. If I had any other questions, I could shoot a text message over, and I get responded to right away. On top of that, they found me a competitive rate. If anybody told me that they wanted to refinance, I would tell them to check out Auto Approve first.
Paul, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Jan. 15, 2024
I put in our name, location and phone number, and before I could finish doing all the other stuff, Auto Approve reached out to us. We gave them the details on the vehicle and they asked about our credit rating. They said, "Is it at least 600?" I said, "Oh, yeah. My husband's is over 700 and mine's in the mid to upper 600s." They then turned us over to somebody that matched us up. They had to be sure that we met the criteria, and a guy named Brandon reached out to us and got more information. He said he sent us some stuff through text and email also aside from just talking to us.
Within five days, Brandon told us that he found a lender that would like to do the auto refinancing for us. It was with a credit union in Iowa, and when my husband, Mark, and I were told that the interest rate would be 8.99, we looked at each other, then Mark said, "What did he say?" I said, "Can you repeat that?" Brandon told us again, and we were thrilled to death. When we bought the truck, the deal came up all of a sudden and we did not have time to try to do anything conventional. We had to do any kind of loan we could get fast. We did it through OneMain Financial and their interest rate was 31.99.
Brandon walked us through everything and helped us be sure we had all the right documents and what we needed for the auto refinancing. Everything has been very simple. There was a lot of stuff to fill out and sign, which is typical for a loan nowadays, but I've already gotten all the information. I've already gotten everything set up on an auto payment as well.
Karen, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again, and congratulations on your refinance!
Reviewed Jan. 14, 2024
Everything was pretty straightforward and simple. I thought the process was gonna be a lot of headache and a lot of things to go in between just to get it done, but it went pretty smoothly. It was almost like I didn't have to do any work to it. They were very informative of everything and was easy to get ahold of. If I had any questions they were quick to answer them.
Joshua, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.

Reviewed Dec. 27, 2023
I have an auto loan jointly with my granddaughter. I received a letter from Auto Approve offering to refinance our loan. I phoned and gave them all the information needed from me. Information was needed from my granddaughter and it is difficult to reach her by phone during Auto Approve's hours. We were finally given an agent who works on Saturdays, but when my granddaughter tried to contact her it just went to voicemail. Subsequently we were given two other agents that we were told we needed to contact but again, attempts to call either were not answered or went to voice mail. My granddaughter finally made contact two weeks ago and supplied the needed information. I received an email and text message saying that we would be contacted within 72 hours. I have since made numerous calls and sent numerous text messages asking for a reply all with no response. This experience has gone on for nearly 3 months!
Doug, Thank you for providing feedback. Excellent customer service is one of our top priorities at Auto Approve, so we sincerely apologize if this was not your experience. A member of our Sales Team will be reaching out to you directly to ensure all of your concerns have been addressed. Thank you again, we sincerely value you as a customer!
Reviewed Dec. 3, 2023
Everything was good in my experience with Auto Approve. They got me the best rate. The rep was very attentive with everything. He made sure everything was done correctly. Everything went smoothly for trying to get a loan for the car.
Dillon, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Dec. 3, 2023
It was my first time doing a refinance and it was a smooth process. It was pretty easy. From the first phone call to finish of approval and having the account finished and set up, it took about two weeks, which was fine because some of the documents take a while to get. I'm happy with the rates. It was a lot better than what the dealership originally gave me. The loan officers that I worked with were pretty good. They didn't ever take more than a day to respond to something. It was pretty straightforward and simple.
Samuel, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Dec. 2, 2023
They were very quick with the communication piece, so it made it easier on my side. It was a little strange to do some of the communication through text message. But it seemed to be ok with the emails. I went along with it, and there's an online portal that I was using as well. It worked out. But it made me a little wary at the beginning. The gentleman that was helping me and everyone I spoke with were all very friendly and helpful. No one did a bad job during my process, so it was very seamless.
Ryan, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Dec. 2, 2023
Auto Approve advertised on Credit Karma a little bit lower of a price for me so I reached out. Also, they had a three-month without payment. That was what enticed me and went with them. I had to send them some documents through the portal, which was easy. I got a little bit better of a rate and I got a nice little deal. They did what I was looking for.
Zackary, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Nov. 16, 2023
They were offering a better deal than the other lenders. They were very positive and they got everything that I needed done quickly. The process was simple and easy. I would recommend them.
Zoie, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Nov. 16, 2023
My experience with Auto Approve was smooth and easy. The whole process took two weeks. Their customer service was great. It was easy to get in touch with them. I didn't have to call the 800 number. It was just right on the spot.
Shane, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Nov. 16, 2023
The signup with Auto Approve was streamlined, and it's one of the better refinance processes I've been through. I've done one with Bank of America, and it was like pulling teeth. On the other hand, these guys really did a good job. It was all online, and it was really simple. I did the notary thing over the webcam on my computer, and I got it notarized and signed digitally. The reps were also very friendly and understanding people. I hope they keep doing what they're doing ‘cause they're doing a great job.
Nicola, Thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed Nov. 16, 2023
The process was good. The only thing that was annoying was that I had to go to UPS to mail something versus it all being electronic.
Collette, thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed Nov. 16, 2023
People stayed in contact with me and let me know everything I needed to do step by step and it all happened fast. The rate was a lot better than what it was before. The whole process was super easy. The experience with Auto Approve was great and I recommend it.
John, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Nov. 16, 2023
Auto Approve's lending process was fast and the guy, James, was very informed and walked us through everything. He was very professional. We got all the documents done in probably a week. The customer service was there every time I had questions and with anything that I needed. They responded quickly. They were busy but they would get to me that day too, and didn't let me hang. I don’t have a great credit score but I wasn't expecting to get 9% interest or somewhere around there. If I have known somebody, I would recommend Auto Approve to get the same interest that I got.
Renante, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Nov. 16, 2023
I applied, and Auto Approve did a credit tag. Three banks contacted me and I happened to go with the first one. The process was easy and quick, and I wish I would have started earlier, a little before my lease was ending. The rate is a little high, but it's fine. It's what I researched, and I plan on refinancing in the next nine months.
India, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Nov. 16, 2023
It was quick and easy with Auto Approve. I could upload everything from my phone. They beat the rates on my credit union loan. The rep answered my questions and responded quickly.
Clayton, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Nov. 16, 2023
Customer service was fantastic. Brian was super helpful and always answered phone calls. He answered all the questions I had throughout the process and it was super easy because of him.
Ivan, thank you for taking the time to share your experience with us. We're delighted that Brian was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Nov. 16, 2023
Everything was smooth with Auto Approve. They were always quick to respond. They were trustworthy.
Jorge, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Nov. 4, 2023
Wish there was a zero star rating...Called to do a auto refinance. They took all of our information and did a hard credit check. Told me someone would get back with me within 48 hours. 3 weeks later no contact with anyone. I called the number on my email. The number was disconnected. Called the main number, no answer. Called a 3x finally got someone that just said they were going to call me back that day...4 days later, no contact. At this point don't bother..If this is how they do business, I'd be afraid to do any sort of loan with them.
James, thank you for providing feedback. Auto Approve makes excellent customer service one of our top priorities, so we sincerely apologize for any difficulties you've experienced in getting answers to your questions. A member of our Sales Team will be reaching out to you directly to address your concerns. Thank you again for bringing this to our attention.
Reviewed Nov. 1, 2023
Auto Approve was fast, convenient, and they worked with me on a lot of different things like trying to get information. They're really easy to work with. They were informative and they always kept in touch and got everything to me.
Jesse, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 31, 2023
Auto Approve was very helpful. The process was simple. They were there with me every step of the way. They gave me a lot of options and a good deal. I went from 11% APR and decreased my monthly payment by a bit. And when I didn't understand anything, they answered all my questions and explained everything in detail. Towards the end, it was more of a waiting game on the banks.
Tyler, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 31, 2023
From start to finish, applying took three days. It was straightforward.
Shawn, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 31, 2023
Everything was good. Everybody at Auto Approve helped me out. They were generous.
Marcos, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 31, 2023
They asked me some basic information about myself and my vehicle and a credit check to let me know if I was eligible or approved for any kind of loan. They gave me a few loan options, that I could pick from after they determined that I was eligible for a loan. Once I chose one of the options, it was a matter of sending in documentation through text message. That was the hardest part in terms of customer service. But when I was on the phone with somebody, they were really receptive to my questions. The company seems legit but they have an annoying app.
Keerah, Thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed Oct. 31, 2023
The process with Auto Approve wasn't that easy. There were a few mistakes made in the process on their end. I was dealing with at least three different people and it seemed a little complicated and unnecessarily so because of the different people I was talking to. But it worked out finally. They lowered the interest rate on my car loan.
Michael, Thank you for providing your feedback on your experience with Auto Approve. We work hard to provide our customers with the best possible service, and we appreciate hearing about how we can improve. Your input will be used to help us serve you better in the future. Please refer Auto Approve to your family and friends.
Reviewed Oct. 26, 2023
Auto Approve responded quickly. The agent texted me most of the time. Whenever I had questions, it was easy for me to text her. We communicated mostly through text because I was busy during the day with my work, and I couldn't pick up the call all the time. Whenever I have time, I text her, and she responds pretty fast. Even the documents were sent over through text mostly.
Richu, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 9, 2023
We had a couple of offers that we had gotten for refi and Auto Approve was the absolute lowest. Then, they ended up even lowering it more after that. The communication was extremely efficient and the reps were responsive. Their communication methods were easy to use. I'm in the office from 8:00 to 5:00 and being able to have the option to text back and forth and get a response within 45 minutes was great. The approval was within 1 to 3 days and then, there was a processing period of things getting set up with the new bank. That took a little bit longer than I had anticipated, but it was still done in plenty of time for my first car payment with the new company. And Auto Approve got me a great rate without extending the life of my loan too. In today's day and age, you're scam-aware and their website seems a little scammy. I used Consumer Affairs to research it to make sure that it wasn't a scam, so it ended up being fine.
Arik, thanks for sharing your feedback. We’re sorry to hear that your experience was not up to the high standards we have set for ourselves. Sometimes the process might take a bit longer than expected due to specific requests by our Lending Partners, state-specific requirements, etc. We will use your feedback to continuously improve our systems and processes to better serve our customers. Thank you again for taking the time to provide feedback and congratulations on your refinance.
Reviewed Oct. 8, 2023
Auto Approve had the best reviews and an easy process. I like that I didn't have to talk to all the lenders. They did all that for me. As soon as I put the application in, within just a few minutes, they contacted me and I had to provide them with documentation showing proof of insurance, and they took a copy of my driver's license. It was seamless. Once I gave them all the paperwork that they needed and signed off on some of the documentation, then they handled it from there. To me, it was nice to have them do all the leg work. In the past, when I've done some of the loan programs, you would apply and then you would be getting phone calls and emails for weeks from all these different lenders. I just like that they go out and find a lender that will work for me.
Daniel, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Oct. 8, 2023
I started the process with Auto Approve through the Credit Karma app and it told me to fill out some basic information. A few days later, I got a call about the offer. It was one of the more frustrating refinances I've ever done because it was a lot of back and forth. When the reps called me, they said they needed this and this. A few days would go by and I would be thinking everything was done. And they would call that they needed this and this, and I would give them that.
I offered everything on the first conversation. I said I had everything lined up but the rep said they didn’t need any of that. At first, they just needed a copy of the card with the driver's license. I asked if they wanted my pay stub so I could get them ready and they said no so, I never printed them out. A few days later, they needed them. It was a long process that should have been done within a week. I would contact the number that was calling me and sometimes, I'll get the response back. Sometimes I would call and leave a message and they would take a few days to respond. The reps helped me the best that they could but they couldn’t answer some questions.
Juan, thank you for taking the time to provide feedback. We strive to make the process as easy as possible but we sometimes have to ask for additional documents based on the Lender’s requirements – some of which are asked for after we have already sent the initial requests for information and/or documents. We apologize for the inconvenience this caused you. One of our Sales Managers will be reaching out to you directly to ensure all of your questions have been answered. Thank you again, we sincerely value you as a customer!
Reviewed Oct. 8, 2023
The lending process at Auto Approve was good. They made it simple. They explained to me what my options were for financing the extended warranty and their extended warranty was a lot more reasonable than what I currently had. The rate wasn't really too much lower. But the monthly payments were. My cost savings were because of the amount that I was financing for the warranty.
Cynthia, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 8, 2023
The process was hard at first but their rep walked me through it. Also, I would text him and he would message me back even when he was on vacation. I wish the rate could have been a little bit better, but my payment is lower. It was a great experience.
Jose, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 7, 2023
I was looking for a different lender to refinance my car and what Auto Approve provides seemed to be more affordable. Also, the reps were kind and persistent, which is a good thing. They wanted to do everything they could to give me the best possible rate. They didn't require a lot of information and I didn't have to do any much leg work. So, everything was smooth and easy. We got everything squared very quickly. So, time-wise was great. They did A+ work. I'd recommend Auto Approve.
Monique, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 7, 2023
I called Auto Approve and the process was straightforward. They reached out in time. They called me then they sent me an email then I just texted them a couple of times as well. For questions or concerns, they would send an email and then call me. It was good. The process took a couple of days. They were fast and responsive. I was talking to a human most of the time.
Vladimir, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 6, 2023
I found out about Auto Approve off Credit Karma and they had better ratings than other lenders. Then, when I started working with them, they were more thorough and seemed more credible. I've done the lending process a few times and Auto Approve is a little bit more methodical. They wanted more detailed information, which I thought was annoying but it's a good sign that they put a lot of work in detail into their stuff. It was really professional.
Isaac, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Oct. 6, 2023
I wanted to look at options and Auto Approve laid out all the best for me. I worked with a representative named Joseph, and he was extremely helpful. I had his cellphone, so I was able to text him with any questions I had, and he was very responsive. Also, it was really cool that I had the cellphone of my representative. Anything that he needed from me, I could just text it to him. It made everything more accessible and convenient.
The whole process took a week, and it would have been sooner if I just responded faster. Everything fell on my end. Still, everything went really well, and it was a good experience all around. It was an easy step-by-step process. Everything was laid out simply and almost everything was done for me. It was painless all around, and the new rate and terms are spot-on with what the current rates are on the market. I was happy about that.
Owen, thank you for taking the time to share your experience with us. We're delighted that Joseph was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Oct. 6, 2023
Auto Approve's process was extremely friendly. It was something that I was stressing over for a long period and I didn't realize how painless it was going to be. I had one agent pretty much the entire time until the very end, then I had two. I could text my agents any time of the day and working with them was very awesome. It really seemed like they wanted what was best for me and tried to find me the best plan. They were very kind, too. I'm in the military and work some wild hours sometimes, and they always made sure to make time and was available whenever I was. So, everything fit my schedule. The whole process with them took a week and it would have been less if it wasn't for my work hours. They would reach out and explain to me what kind of documentation or photos they would need, then I sent those back. Everything was very polite and nothing was done wrong.
Jeffrey, thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Auto Approve. As a company, we strive to provide great service and make the process as seamless as possible. Please refer Auto Approve to your family and friends.
Reviewed Oct. 5, 2023
After purchasing a car from a nearby dealer, I didn't get the interest rate I was expecting with my excellent credit, so I looked for another company with a better rate. Auto Approve had the best rate, so I refinanced with them. Very straight forward, and fast completion. Well documented, and easy to follow instructions. I would highly recommend them. Be on the watch for a lower rate if it's available from them. They will send you letters with even better rates too.
Earl, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Sept. 26, 2023
I spoke with ladies from Auto Approve, liked the rate that I was given, and went off from there with them. Their response time was very quick, so I didn't have to wait longer than 5 to 10 minutes. I thought I would have been tested, but the rep was, “Let’s take it step by step.” It was a couple-day process, so there was nothing much to worry about. She was very helpful along the way. The whole process took maybe a week just for the fact that I had to ship a few things. If I didn't have to ship anything, probably would have taken three or four days.
Anthony, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Sept. 26, 2023
The process with Auto Approve was really easy. I gave over my information, uploaded a couple of documents, and the guy that handled my case did everything and anything that he could to get me the best deal. The app documents are a little complicated but once the rep talked me through them, it was a lot easier to get the process done. If I have to say anything, it would be the speed of how everything got done, but it was done pretty quickly.
Nicholas, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Sept. 15, 2023
The process was pretty easy. It was a breeze. The rep was quick and professional. He was a great guy. He had a lot of experience in the industry, and he was pretty well versed in everything that he was doing. I was given a multitude of options. Auto Approve did a great job across the board. The current credit rate is really high, and they gave me a pretty decent deal out of it, all things considered.
Mitchell, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Reviewed Sept. 15, 2023
The application process was pretty painless. I called and someone reached out to me. I dealt with Dorian and he was very nice. I sent over some paperwork, registration for the vehicle, insurance, payoff amount, and driver's license. Within a week, even though it was over the weekend, they had me approved and refinanced.
Richard, thank you for taking the time to share your experience with us. We're delighted that Dorian was able to provide you with exceptional service and look forward to working with you again in the future. Please refer Auto Approve to your family, friends, and colleagues.
Reviewed Sept. 15, 2023
Auto Approve found a good rate for me through another credit union. The lending process was easy-peasy, and the customer service was good.
Michael, thank you for taking the time to write a review. We are glad we were able to save you money, and we always enjoy seeing positive reviews from our customers. Please refer Auto Approve to your friends, family members, and coworkers, and congratulations on your refinance!
Reviewed Sept. 14, 2023
The process with Auto Approve was seamless and the customer service reps were very attentive.
Amy, thank you for taking the time to post a review! We strive to provide great service to all of our customers, and we're glad to hear that your recent refinance experience was a positive one. We look forward to assisting you again in the future, and congratulations on your refinance!
Auto Approve Company Information
- Company Name:
- Auto Approve
- Address:
- 233 South Wacker Drive, Suite 3900, Floor 39
- City:
- Chicago
- State/Province:
- IL
- Postal Code:
- 60606
- Website:
- autoapprove.com

