AmeriSave Mortgage Reviews

I just want to say how much we appreciate Lauren for how she handled our call and got right on getting us a loan. She was prompt and always ready to help all through getting us started on this loan. A special thank you goes to Lauren, we could not have done this without you... Also another special person, a very special thank you to IAN. You were there with us all the way thru the end. Thank you so much. You were a support to me when I was stressing, so much help, you handled it all so well. Thanks AMERISAVE FOR GIVING US THIS LOAN, A MUCH NEEDED ONE. For that we are grateful!! We will recommend AMERISAVE to our family and friends. Thanks again! We are very Satisfied Customers!!!

Robert and Jeremy were great!! They explained everything to me and made me comfortable using Amerisave. Excellent customer service. Totally recommend them! We closed in less time than they promised!! Awesome people to work with. I'll be using them in the future for other mortgage needs.

Very pleased with dealing with the professionals at Amerisave Mortgage Co. Everything was explained in detail and the process was easily understood. I would highly recommend this company as I was shown how I was able to save a lot of money by refinancing at a lower rate and by using my V.A. benefits.

I would recommend AmeriSave Mortgage Corporation with Jeremy ** and Travis ** over and over, they made a outstanding team. Great customer service and made the process of refinancing quick and very easy. Always on top of every document and question. The online process was easy to follow as well as the online request for documents.

We were amazed how much they kept us up to date on everything that was going on. We heard from them a couple of times a week and explained everything. If we had a question, all we had to do was call and they were there to answer. If the answer was not immediately available, they found it and contacted us as soon as they could. They have been great and we will refinance with them in the future.

Helpful and polite thru process, if I had a question they answered, walking me thru the process, sent updates and information in a short of time, replied to emails or phone calls very timely. I would recommend this company to friends and relatives.

Ric ** and Dave ** went above and beyond in helping me during this process. As a first time lender, I was nervous and probably asked half-a-million questions during the process. They were patient, knowledgeable, and very understanding while also taking the time to explain the ins and outs of the mortgage process. I also felt like the experience went by quite smoothly, even as a small business owner and I can only chalk that up to their professionalism. I wouldn't hesitate to work with these guys again when it comes time to buy a second home. Bonuses for both! :)

Sharon ** did an excellent job processing my loan application and moving everything promptly to close. She was very easy to communicate with and addressed all my questions or concerns promptly and completely. This entire process was smooth and progressed rapidly just the way I like it. The online application was very well received. It was efficient, effective, and very easy to follow to provide required documents. I liked it! This was the best and easiest loan application process I have ever encountered. All the members I communicated with were very professional, polite, and sensitive to my needs. I appreciate everything they did to get my loan application approved and ready for closing. Thank you Sharon and a Thank You to Rob ** for getting the ball rolling for me.

Best Refi Ever: I really appreciated the almost instant responses that I received during the entire process from both Bob ** and Keller ** when I had questions or concerns. They turned a usually long and difficult procedure into a "leisurely walk in the park".

Our dedicated Amerisave team, Brian and James are competent, knowledgeable, helpful and responsive in guiding us through and managing the entire process. We were also easily able to use their online tools to share and e-sign documents, and see the status of all milestones throughout the process. All of these things resulted in an effective and efficient process. The loan closing documents had to be completed while I was on vacation in a different state. Amerisave was able to arrange for that with no issues. We also did research to determine which company was the best reputation, easy to work with, ethical, best fees and rates. We selected Amerisave and have been very impressed with the people, tools and process. We will be using AmeriSave in the future and recommending them to friends and family.

Very professional and friendly services, better rate and lower closing cost, faster and easier application and prequalifying process. Very friendly website. It leads easily what to do, how to upload your documents and esign them. Very effective and smooth communications with loan officer (Zeinab **), processors (Kelly **) and underwriters. Whenever you call or email, their responses are right there. I have had really experienced an excellent, professional, trustworthy, reliable services from A-Z. Keep it up!

Leon ** has been extremely helpful and patient, we want to go with you just because you have him working with us, the difference from one lender to the other is minimal, however the employees like Leon make the difference and final call for us as customers. Thank you and we hope to close soon!!!

This was my first home purchase and it was a very overwhelming experience. Keller ** was extremely helpful throughout the process finding a loan that I was comfortable with and would fit within my budget. I made many changes throughout the process and he patiently continued to work with me. I couldn't have done it without his help. He answered all and any questions I had. Once the loan went to the processing agent, Joseph **, he speedily kept the ball rolling and was in contact the entire time to facilitate a quick closing. It was a learning experience and I couldn't have done it without their help. I would recommend working with them and if I ever buy a house again, I will definitely contact them.

Irwin was very professional and patient as we worked through the initial application process. He appeared to have my best interests front and center as he looked at the best loan for my situation. Communications have been timely and clear so far.

I am extremely happy with Amerisave and I highly recommend Amerisave to anyone who is looking to buy a home or refinance your home. Amerisave has the best rate and the loan officer and loan processor were so helpful, kind, professional, attentive, diligent, follows thru and on top of things. They email you and answer your questions. They are also available by phone. Once you finished your application the home appraisal will be scheduled in a day. I mean a day or two. My loan officer is Tom ** and he is excellent. You may reach Tom ** at ** or via email at **. Tom is available almost 24 hours a day. He is in Atlanta so there is time difference of three hours. Yet Tom answered my email at past 11pm. I love, love, love Amerisave. Have all your documents ready and it is a breeze. Thanks for computers. Loan application is so easy.

We wanted to let someone know about how we were treated by Amerisave. We are very surprised to read how happy most of the customers are with Amerisave service. We experienced was just the opposite. We had an inexperienced, we think loan officer. He lead us to believe that we would get approved up to two weeks before the closing date. We didn't hear from Ray ** for over a week and the next time we heard from him he was telling us that it didn't look good for us. We think that a lender should be able to tell you if you qualify before they take you through this process just to tell you, "You're not qualified." We realized we had some credit challenges and we told Ray ** this up front. If the loan company knew this upfront why take you through this horrific experience. We are very upset with this company and we recommend this company to anyone.

This company is the worst nightmare. I found them through LendingTree. Another nightmare experience. Their salesperson would not leave me alone. Their automated phone system will call you numerous times a day for several days. I had to turn my phone off. They do have website that provided rates and fees. They stalk you through their website and monitor all your activity. I learned that federal government and many state governments have fined them millions of dollars for illegal and questionable lending practices. Be aware of this company. Don't fall for their aggressive sales marketing tactics.

We used Lending Tree to find companies to refinance our mortgage and we couldn't have been happier with Amerisave. We spoke with other companies but Amerisave gave us the best rate and the best options for refinance. Everyone was so professional and courteous. The whole online process was very simple and easy to do. We had a great experience and I would definitely recommend them to anyone thinking of refinancing.

This is one of the worst companies I have ever worked with. They will make you promises to drag you in, then the longer they keep you on the line, the more they will start charging you. They changed people who I was working with three to four times, during that time, things was changed and messed up. DO NOT TRUST them. No one there knows what they are doing. I would be told it could not be done, then told it could be done. I have bought many homes, but this was the worst company I have ever seen, they are so messed up.

My niece referred my wife and I to AmeriSave and I am grateful for her suggestion. So far, the whole process has gone quite smoothly and there was very little worry involved. All of the staff (particularly Johan ** and Maurice **) have been prompt, thorough, informative and courteous in all correspondences. Thank you very much for all of your assistance. I would strongly recommend AmeriSave to anyone who desires professional assistance in completing their home mortgage needs.

Mark ** is exceptional! Explained everything and had the answers to every question. Joseph ** made sure every step was performed accurately and in a timely manner. This was easy! Thank you Gentlemen and AmeriSave Mortgage Corp. We bought our home as the markets crashed in 2007. Because market values hurt the value of our home we have been stuck with an unfavorable interest rate. We are finally free!

What do I like about your service? 4 words: HOLLY **... CHRIS **!!! This lady and gentleman are AWESOME! Their responsiveness, clarity in explaining the process, pleasant & professional demeanor, and just overall exemplary service excellence has been phenomenal. They set the bar high and deliver at every turn in every single one of these areas daily. There hasn't been one moment where I was unclear on what's been required of me or what the next steps are in the process. Thank you for a pleasant experience. (I will be a returning customer in the future.)

Very cooperative people, who work diligently at their jobs. Made the home buying process a lot simpler than I ever thought it could have been. Always very friendly to talk to and easy to reach. Very convenient to use due to the fact that they are an online lender.

It is a great experience to get mortgage done with AmeriSave. Their customer representatives are very easy to get contacted, and always kindly, and patient to answer all your questions. I strongly recommend AmeriSave to people who want to get their mortgage.

Amanda ** has gone above and beyond helping me put together the proper documentation for my loan. She has been very patient with my current lender while trying to provide the additional paperwork we need for my file. She is an asset to your team. I would recommend her to my friend who are looking to refinance.

Finally getting down to finishing this refi, signed all the papers with Notary; so hopefully the refi will fund by next week and we can move on. Stevie was good, prompt and courteous and explained several items and we got the Closing done and ready for the Notary.

I started looking to purchase a home late December. Matt from Amerisave reached out along with many other companies after I searched on Lending Tree. Some were very aggressive, some were very lacking in communication and Matt at Amerisave was perfect. In contact but not overbearing. Finally I had a contract 01/02/2017 submitted to Eric and Amanda, things moved quickly even though it's an FHA loan. Eric with Amerisave was assigned my processor. The entire team contacted me regularly to keep me informed and any needed documentation.

Since I applied for a refinance of my mortgage the process has been seamless. I am very pleased with the communication, especially with Ms. ** who kept me abreast on everything. I am even happier that I will have an in home visit for the closing of my loan.

All personal involved in loan process to date have been professional, easy to talk with, eager to serve and anxious to meet our needs. We will look forward to the closing after the loan is approved. While assumed, there is no doubt in our mind that the conclusion will be as cordial as the initial process was.

My nephew, a former Amerisave employer, suggested I get a new mortgage through Amerisave. I need the new mortgage to "buy out" my ex-wife as I'd like to remain in the home I'm looking to re-finance. From the start, Amerisave made an emotionally stressful situation tolerable. Virtually everyone I interacted with was friendly, business-like, and approachable. They "pitched in" whenever I was uncertain about something. That made the application process significantly less stressful than something like this would have been otherwise. I expect Amerisave will in all likelihood approve my re-financing. Thank you! The Amerisave experience has been great. I hope to do business with Amerisave again and will wholeheartedly recommend that others take their business to Amerisave.

I have had numerous phone & email communications with Adam **, Tony **, Kristen ** & Jennifer ** as we have been working through a mortgage refinance. Everyone person listed has made me feel important to them. Furthermore, I feel the loan which I'm seeking is important to them also. I will definitely recommend Adam & this group to any of my family or friends needing any mortgage work.

February 5, 2017. WE start with Steve **. He was so great to let us know what need through every step. Even if I had a question he calls right back explain it to us. He made loan process go very smooth and easy all way and when he turn it over to Jeffery ** he was very great and helpful all way get to closing. He was being prompt even when we had questioned why they need that. He was very helpful. Amerisave have very knowledge people working for them that really want to help you. So I want to thank Amerisave Mortgage for have people like Steve ** and Jeffery ** working for them. Thank you.

We are in the process of refinancing our mortgage with Amerisave Corporation. Our experience so far has been excellent. We have worked with Justin ** our Loan Originator, William ** his associate, James ** the Loan Processor. They have carefully, kindly worked with us through this process and hopefully all will go well with the finalization of our loan. We thank them for giving us the opportunity to work with them.

Very good experience! 2nd time refinancing with Amerisave. Process went very smooth! Very quick to respond to your questions! Great service. Everyone takes the time to respond to your questions in a very reasonable time. If there is any specific question that they can answer right at the moment, they would get back to you in the next 24 hours.

I started the process a week back and right from the word go Rebecca ** was on top of it... Followed by Sarah with her follow ups and least but not least Yolanda ** who is like a friend with her constant calls to keep me in the loop.

From initial e-mail and phone introductions, all the way through to closing; I felt at ease with the entire process. I work offshore, so the timing, low internet availability and trying to get things submitted was kind of a challenge on my end, but everyone at Amerisave was great to work with. I felt free from the typical stress that I would normally associate with a process like this. I would recommend this team to others.

I was extremely satisfied with my application; the speed and the efficiency of the team, the easiness of the online processing, the signature of the documents, the details of the paperwork, the steps of the completion, and many other things were just fantastic!!!

We are excited to be closing next week on our 2nd home. We locked in a great rate and now we are able to close at a location very close to us even though our property is up in Northern Michigan. Give these guys a chance and you will be amazed at the great service and reasonable fees.

Keith ** and William ** have been amazing. This process has been exceptionally easy. All my docs are uploaded through their portal. I appreciate the technology and customer service. I would highly recommend this company for all your mortgage needs.

Sabrina ** has been so helpful. She always answers any questions I may have in timely manner. She is also very polite, explaining every step we are taking. I feel very at ease when I speak with her. She has been a pleasure to deal with, by far one of the better business professionals I've done business with.

Enjoyed working with a professional like Daniel **. Great communications throughout the process and Dan's ability to articulate every step and element gave me confidence in choosing AmeriSave. Will use AmeriSave in the future! Thank you for the hard work Dan!

The loan process was very straightforward and competitive. You did what you said you would do within the time frame committed to. When I need another loan I will be contacting Amerisave & I will also be recommending your services to friends and family. Great Job!

I really enjoyed working with Jessica **'s team. They were very responsive and quick. The refinance was completed within 45 days. They were constantly follow up to get all the documentation completed. I would advise anyone to take a look at Amerisave. Their rates are the lowest.

Trey was outstanding. Trey was/is very professional and very helpful. Took his time and answered my questions I had quickly along with working to find the right loan for me to get my life back in balance. Thank you Trey for your help and getting me going in the right direction.

AmeriSave has given fast, courteous and professional service. Russell began the process and made sure I qualified before wasting my time. The next day I received a call to schedule the appraisal. Igor was Russell assistant. He made sure I understood how to upload the documents and was there to answer and assist me with anything needed.

The loan originator and the loan processor were both very helpful in getting the loan approved quickly. The entire process went smoothly. It took us less than three weeks from the time we inquired about the loan to when we were scheduled to close on our loan.

We are very happy with the service, Kristen **, and Kristina **. Very friendly, fast and professional. In 3 weeks all was done. Would recommend the company. They told you all the options and they worked for you.

They are willing to go the extra mile to assist you. They not only care about your business they care about you. They work to meet your needs. They truly want to assist you in making your life better by being successful in the outcome of your refinancing.

Jeff and Ian in particular have been very efficient--Jeff in particular. Jeff is excellent upper management material but you will lose a very efficient, personal sales person, if he becomes upper management. One of the most knowledgeable people in the business and I am not easy to please.

When we began this process, we were apprehensive as we had a couple of bad experiences with a couple of other lenders. Jessica ** and the team at Amerisave were able to lay to rest all of our apprehensions. The professionalism, the promptness, the knowledge, the speed at which things get done, all were simply incredible and impressive. Every single person we have interacted with has made this refinance a most pleasant experience. I will be recommending this team to everyone I know.

Friendly and helpful service with positive attitude to continue checking rules. The primary mortgage contact was professional and responsive of my questions and needs while I provided documentation. She made a difficult task easier and smooth for us. Geneva is a outstanding employee.

I received excellent customer service from Amerisave. Andrew and Daphne, our customer service representatives were very helpful. They were very informative and always kept the lines of communication open during our loan application and processing. I would recommend Amerisave for your loan or refinancing needs.

The individuals who handled my refinance were excellent. Richard ** was very helpful in the initial stages and Stacey ** was GREAT in seeing the process through. Finally, I love your website as it is easily the most informative website that I came across when I was deciding which company to take my business to.

The service was very easy. Did application and sent in most items needed the first day. Process was easy, just scanned the paperwork and uploaded it. My file was assigned to Irene ** who was very easy to work with. She always kept in contact via email or phone to let me know what she needed or how the process was going. Thanks Irene. You were great!

Highest recommendation to refinance with Amerisave. My experience consisted of open communication, constant unsolicited but properly timed updates, easy accessibility to representatives, my questions were always answered timely, the friendliness of the staff, ease of use of the website and its status update board, electronic documentation/upload was very convenient as well. We were very satisfied with Todd ** and Erin **: both are extremely professional, friendly, easy to talk to, always answered our questions and made sure we understood, and were both helpful in assisting us with our first refinance...Couldn't have done it without you and your team. Thank you both!

All staff were positive and supportive. I will use as well as recommend Amerisave again. I appreciated their patience and helpfulness. I do not enjoy the process of finding documentation but your staff made it painless and not pressured. Thank you very much for all that you did.

I had started the refinance process before with a couple of other lenders, only to be hung up for 2 months and no loan. I decided to try AmeriSave. First call with my Loan Originator and the next day he had me turning in the Docs they needed. Being able to use AmeriSave's Portal and checklist to receive the approvals was fast and easy. I usually had an answer by the next day. My loan was completed on my home computer from the comfort of my home. At closing, my Title Company made the comment, "Wow, that was fast!" Thanks to my Loan Originator, Robert ** and my Loan Processor, James ** for their expediency and great customer service.

Everyone who helped me through this process was extremely patient and helpful. The mortgage process can be a painful one but the team at Amerisave did their best to get me through in as fast and painless a way as possible. Tim, my loan originator, said he'd help me get the loan I needed and was as good as his word. Chris **, my processor was very patient and understanding even when it took me a while to get everything submitted. He was always available to answer my questions and stayed in touch so if I got confused about anything he could help me out. The closing was set up at the time and place convenient for me and went off without a hitch. I don't think you could go wrong working with Amerisave for your financing needs. Thank you for everything. All the help is truly appreciated.

I am very content with Amerisave and all the staff that helped me along way including Mr. Andrew **, Mrs. Kristen **, and Mrs. Irene **. The document portal's ease of use made a positive difference. I would gladly recommend to friends and family!

Hands down, this was the best and easiest refi experience! Jessica, Shawanda, Ben, and the entire AmeriSave team were extremely professional, responsive, and efficient. Each Amerisave representative demonstrated exceptional knowledge of VA loans and related issues. I would definitely recommend Amerisave to anyone considering a refi.

I had a great experience with Amerisave Mortgage, it was the smoothest financial transaction I have ever had. Robert ** and Robert ** most helpful. They kept me informed and also kept the process moving. Every timeline they gave me was met.

Very professional, very friendly. Quick moving and the client portal is very smooth and easy to navigate. Amanda is the best!! Very professional and friendly! I would work with her again and again! Keep it up Amerisave!! Couldn't ask for a better experience!!

Great communication from everyone at AmeriSave. The AmeriSave crew is on top of everything! The electronic communication keeps the applicant up to date throughout the process. This is the most efficient application and approval process for a mortgage that I have experienced.

I was very impressed with the professionalism. All my questions were answered quickly and I was encouraged to call anytime. They kept me updated daily. Daniel and Jeremy were very kind. Several times I had to call back needing clarification and they always assured me they were more than happy to answer all questions any time.

Very pleased with our overall experience with Amerisave. Would recommend them to anyone. The team that worked with us was great especially James **. He was kind, patience, professional and very knowledgeable a real asset to Amerisave Mortgage. Thanks James. Other members on the team was also helpful. I had heard some negative things about Amerisave but I must say my dealings with them was all positive. In the future if I need a mortgage company I would most definitely use them.

Everything with my refinance has been handled promptly and efficiently. All the members of the Amerisave team have been knowledgeable and helpful during the application and documentation process. We look forward to a similarly efficient closing process with this loan.

Johan ** is so professional and courteous. He is very knowledgeable about the whole lending process and explains things in a manner in which it is easy to understand. I would recommend him to anyone that I know who is considering purchasing a home.

So far, the process is going great. Thanks to Trevor **. He follows through on everything and answer every question that I have concern with. The portal is very informative and is transparent with the process. I am looking forward in giving my final review after the final process.

Fast. I've waited up to 2 weeks for an approval that Justin ** gave me in less than a day. I was referred to Amerisave by a coworker that was extremely happy with their service as well and will always recommend this company from here on.

Amerisave has been a great lender refinancing our home so far. All the people I've dealt with along the way have been very nice and communication has been great. They respond very quickly and are on top of getting this loan taken care of. Also their rates are great that nobody can touch.

Professional and efficient. Everyone from the loan officer to his staff and the follow-up group did their jobs well. Those who did not directly work in the office, the ones they suggested, such as the appraisal personnel were also professional and efficient.

The person I was working with was everything I could ask for while doing his job. Extremely helpful, knowledgeable, and even funny when needed to lessen the stress of the process. The professionalism was apparent all the while, and rapid response to questions was appreciated.

This is the second refinance we have done with Amerisave and both times we worked with Dan ** and Ben **. This time was a bit more complicated because it was a VA loan but both of them persevered to make the process easier. We appreciate their efforts and almost feel like they are friends. We would certainly, and have, recommended Amerisave to others. Thank you!

Amerisave staff are very nice (Rick, Jessisa, and Brittany), wish everyone was like that. They worked very hard to get me a loan. I do not know if I got it yet, but they made it easy to apply. Thanks.

Everyone has taken all the time needed to answer all my questions. Even if it was the same question I had asked 5 minutes ago. I feel secure in this confusing process. Not having done this for quite some time, and never just online, is an experience.

The process so far has been very easy and the people at Amerisave are very easy to work with. They are knowledgeable and very responsive. The response time from the Amerisave staff has been within the one day. On occasion within a few hours. I would definitely refer them to a friend or family member.

Everything was done exactly what they said they would do in the time they promised. I actually closed on the loan much sooner than I expected and that was very satisfying. I would recommend them to anyone looking to refi their house.

This was the first time using Amerisave and the second time I refinanced. A good friend recommended Amerisave as she had used this company for refi several times already. Steve was very helpful in the beginning to give me loan options and explain things about the loan. He was available through email and by phone. Daphne was excellent too. She was kept in good contact with me throughout the process. She called, left messages and emailed to make sure I was able to know what was going on.

Very professional and knowledgeable employees. Everyone was really good about responding quickly and the amount of information you can access along the loan process is awesome. I worked with Michael ** and Joseph **. The closing was very organized and quick and the attorney came right to my home.

Amerisave has been very prompt and friendly. The people I have dealt with are truly professional, courteous and really quick to respond to any need that I may have. I would be very quick to recommend Amerisave to a friend or family member. It has been a great experience this far.

Professional. Prompt replies. Transparent process. This sums up my experience with Amerisave. Everyone from my agent, processor and customer service representative have all been quick to answer my questions and keep me updated on the process. I would recommend anyone to give Amerisave a chance on their mortgage.

Trey ** and Mathew ** were amazing! Although my loan closed later than expected, this was by no fault of AmeriSave. Because I live in a rural area, there was difficulty getting an assessment. Documents were easily faxed and uploaded, and Matt and Trey were in contact every step of the way. This was much easier than expected. I was nervous to go with AmeriSave due to bad reviews, but I give them 5 stars!

Amerisave kept close contact with me from the very beginning and stood out from competition immediately. My representative called me first and kept up with me that the competition could not even come close to... He was always very attentive within minutes... Called me or emailed as if I were his only client. All the staff stayed on top of every part of the process of the loan keeping me informed without delay; with patience and heartfelt caring that we were working as a team to obtain the best results possible for my good on my mortgage loan. I could hear the caring and empathy in their voices!

It is so easy to apply. Customer service is excellent. Ms. ** put me at ease. I was nervous doing this online. It was great to have this process done so fast. Keep doing a great job. Thank you very much.

Amerisave helped me find the best loan to fit my budget and long term goals. The loan officers were friendly, informative and supportive. The process went quickly and I could view the status of the loan easily via the Amerisave portal.

Trevor and his team stayed in constant contact which was extremely helpful and demonstrated their commitment and professional abilities. What was most important to me was they shared the sense of urgency meeting my expectations. Throughout this process his team has been on point and proactive. Thanks Amerisave.

Amerisave made our refinance a breeze. From start to finish just over 2 weeks. Very streamlined processed and everything was made simple and handled online. The communication from the Amerisave team was great!! I should also mention great interest rates which started the whole process for me to begin with and shaved several years off our existing loan.

Amerisave Mortgage corps have excellent mortgage program with various rates and term. Also noticed that Amerisave corps have lowest mortgage interest rate in the current market. The customer service is a super excellent, as specially J.R. ** - loan originator officer and Mr. Clayton ** - loan Processor are great representatives of Amerisave Corps. They both are follow up with me very closely and in timely manner, update me at every level of loan status, answers my questions satisfactory and help me to resolve my PA tax lien. I am very happy to share my experience to my friends and coworkers, and recommend them for their real estates financial needs. Thanks and God Bless to both of you.

Most of all the easy portal access and the quickness possible with technology is what I am impressed with. All agents have been very helpful, quick to respond and a pleasure to work with. However the appraiser rejected appraising my soon to be new home because there were not enough comparables to work with. What kind of appraiser is that?

Everyone is very nice, responds quickly and are cooperative. So far, so good but we haven't closed yet. Still have a water test and termite inspection to complete. I must admit, they are very thorough because the VA requires a lot of information and copies of everything.

Amerisave's loan origination department (Holly) was quick and efficient; great quote turnaround! Amerisave's loan application processing (Erin) was equally efficient, helping me issues along the way. An out of state closing was arranged at a hotel which made it extremely convenient for my schedule! All great people to deal with.

Amanda's kindness and help is great! Very professional and sincere. I would highly recommend these folks! I just started the process, but so much information was sent to me. It helps to know all the numbers and the honest end result that will come as we close. Thank you again for guiding us through each step carefully!

I started a refinance with Amerisave. Paid appraisal, rate lock, downloaded all info. They drag the process out four months, then tell me they can't loan on our home... For a reason they knew at the beginning. They have phone contacts on their emails however they don't accept incoming calls. Emails are answered on occasion not often.

I have been very pleased with my experience refinancing my mortgage with Amerisave Mortgage. The Loan application process was and I was able to complete all of the information and documentation on my smartphone. The Lipan Representatives have been very thorough and responsive to all of my questions.

It was strange initially not working face to face with someone for something so significant. David ** and the loan specialist were always available and responded quickly to any question I had. I had a question after the loan closed and he still worked it for me with the same speed and great attitude. The companies they partner with are just as responsive and thorough. They seem to understand they are a reflection of Amerisave. I would be quick to recommend them to anyone with mortgage needs. I waited until everything was finished before writing the review in case there were any gotchas but there were none. Just an all around great company to work with who takes customer service to the next level.

The customer service was very comforting and helpful. I wasn't running to the fax machine 5 times to RESEND a document. I am 53 yrs old and have had experience with MORTGAGE co's. Amerisave is the only MORTGAGE company I will ever deal with again. Thank you all at Amerisave.

Our Experience with Amerisave and doing a refi primarily online was very good. Amerisave personnel were quick and professional even friendly. We would recommend Amerisave. The web portal was easy to use. I appreciated the email contact and updates from our Loan Officer and Processor. We would use Amerisave again.

John ** was extremely professional and helpful. He was prompt in every response or e-mail and really did a great job. I would recommend John ** at Amerisave to anyone. All in all my experience was good. I would not hesitate to use them again for a Mortgage or Refinance.

This is my 5th loan from Amerisave. Obviously I am a happy Amerisave customer here. In the beginning, I tried 2 to 3 lenders to compare & then chose Amerisave based on great rates & ease of use. I did that once more for my second loan. After that I stopped doing further research and now I just trust Amerisave to that degree. What I like most is: Great rates & low cost, Ease of use, everything online & paperless, And the IMPORTANT one: No hidden costs, no surprises, no gimmicks. What I see is what I get. Not many businesses in America in this category anymore.

Phyllis ** was an excellent processor! Prompt courteous and responsive. Thank you for quickly processing the loan and finishing up the process to meet the lock rate deadline. Michael ** was excellent in communicating and getting the job done without issue. Thank you again and look forward to doing business with Amerisave in the future.

Amerisave was great! I filled out an online app for a refi and received multiple calls and emails from various lending companies. Keller with Amerisave was professional and knowledgeable and was able to answer my questions in a friendly and personal way. I'm glad I answered his call because I was about to blow it off and not go through with it. Keller found the best product for me and I couldn't be happier with cost and rate. Thank you. Orangela and Sharon were just as awesome. Very professional and patient with me getting all the required items turned in. They kept me posted of the status and were very prompt answering all my questions. Thank all of you.

I was extremely apprehensive when I initially applied for my loan because the process was so easy. I kept waiting for a bump in the road but my entire loan process was seamless from start to finish. Frank helped with me the initial application and then Josh was there to also assist--they were both fantastic and available to answer any question. Fellon was my loan processor and was simply magnificent! She, too, answered all of my questions in an extremely speedy fashion and believe me, I had a ton of questions! Fellon really took the time to explain everything and put my mind at ease! Fellon made the process so much easier and I will forever be grateful to her, Frank and Josh.

Wonderful experience working Amerisave. Quick and accurate information about your loan at any time. Would definitely recommend this mortgage firm for anyone looking to buy a home. The best thing is that they know the VA loan process inside and out. Thanks again to Deven and Karen.

Responsive and friendly representatives who were knowledgeable about their job and helped us to get through the process quickly. Would highly recommend this company if you're looking for a mortgage service that is reliable and can assist you during a stressful time.

Everyone is helpful and extremely responsive. It has been a great experience and actually the easiest part of buying my new home! It has really been a great loan experience. I have purchased 3 homes and while I didn't have issues with other lenders, Amerisave has been the most organized and helpful.

Amerisave refinance process has been a breeze. The customer service is excellent. They answered all my questions in a timely manner and were very easy to deal with. The website and online process was very easy to use. I highly recommend them.

I decided to refinance our home on 12/2/16. Michael was our loan originator, he was extremely polite and informative. He walked us through every step of this loan. Everything was done online and very easy. Rosalyn, our loan processor was also very efficient and polite. We are closing on our refinance tonight. All done within a month!

I did two refinances with AmeriSave. Both went successfully. Unlike some mortgage companies (big or small) I came across in the past, people in AmeriSave were helpful, efficient, and professional. The company's document portal helped also in streamlining the process.

My refinancing process went very smooth. The people at AmeriSave were very knowledgeable and made themselves available at all times. Every time I had a question, they answered on a timely manner. I recommended AmeriSave because refinancing can be a very stressful process, but their customer service truly made it as easy as it can be.

The process went very smoothly and with far less hiccups than I anticipated. The customer service provided to me from your staff was impeccable. Processor Clayton ** was "on it"! Clayton answered my questions to my complete satisfaction and in a jiffy!! Thanks to Clayton my hopes and expectations were far exceeded. Thank you for a smooth experience with no stress!

The Mortgage personnel were easy to work with, I have to thank Eric ** and Adam ** for helping me get my VA Loan for a Re Finance done. Adam was there from the beginning and we started the process right on the date we were supposed to. Eric seemed to be the person I have worked with in the end, and they were both very professional. They have both been there when needed and everything that was required which can be and seem like a lot was done and they were very patient.

AmeriSave was an excellent choice as a lender for refinancing our mortgage. They were professional, knowledgeable, and eager to meet our needs. AmeriSave made not doing business in person comfortable with clear explanations of the refinance process and simply online forms. Any question that we had was answered in MINUTES! We even closed on our loan in the comfort of our home at our specified time. Finally, AmeriSave had the best rates, terms, and closing costs. Thank you Trevor, Stevie, and the rest of the staff at AmeriSave, you guys are the best!

I felt in constant contact using email as my preference. Questions and answers were resolved on a daily basis even though I work 10 hour days and have a no-phone policy at work. I felt from the start that Amerisave was on my side and I could trust their expertise. I would certainly recommend them to a friend.

I was very skeptical of this process but everything is going great and I like that I get answers to any questions right away via email. The entire process has been pretty painless so far. I am very happy that we went this route.

Christian and Chris were very helpful, immediately responsive to my questions and comments and thorough in explanations, etc. I would not hesitate to finance with Amerisave if I ever need to procure a loan for a home in the future. I would also be willing to refer them to my friends and relatives.

Enjoyed working with Beth and Brian. They were professional and kind. They explained the home loan at my level. Very nice people. Let them know I am pleased with their help. I will recommend them to my friends who need a good loan company.

AmeriSave has an Excellent client service. My Loan Processor (Kira) was very helpful on quickly clarifying/resolving any of my questions and always immediately accessible by phone and email. Also the web experience was great from the moment I requested a quote. I loved the fact that I did not need to give any of my personal (Name, email, phone number, address, etc.). All I needed was the relevant info such as the price of the property, the loan amount and state and county of the property to get a quote. In addition, the interest rate was lower than any other lender I had checked (10+ lenders) with very reasonable closing costs. My loan closed within the lock in period & with fairly accurate initial closing estimates.

I just refinanced my residence successfully through Amerisave. As with all mortgage companies the process took nearly 2 months. There were cliff-hanger moments because some of the assertions by the loan originator as acceptable source of income were not honored by the underwriter, which required the provision of oodles of other documents; the underwriter had difficulty in accepting my Required Minimum Distribution (RMD) from my IRAs as income despite it being a guaranteed source of income because I turned 70 in 2016. However, the loan processor worked with me extremely patiently and we were able to convince the underwriter to accept the RMD starting in January as income. So, all's well that ends well.

Liked the variable choices, wasn't interested in paying 1.66 points to get a reduced rate of 2.75 at the time. But I was willing to pay $185 for 3% loan and shorten my term by 4 years. My Experience was very good!

I have never received such great service like the service from your group. I was treated with the most respect from the whole team. I was always kept up to date with each step and they guided me through each step, I always got a quick response to my questions and emails. Always with a smile and a great attitude from the team. They were very professional the whole way through. Very friendly and caring. I always felt at ease speaking with them. Thank You.

It is my second time. I am refinanced my house with AmeriSave. It will tell you that I have great experience with AmeriSave. Your staff is very helpful and I thank you and your staff for all your help in this processes. Thanks.

The agent I am working with was not pushing me to refinance, and when I explained my husband and I had a bad experience on the last refinance he backed off and educated me on what I could do about it. He has been very helpful in our entire process of refinancing. Once I learned what I needed to do to upload and download the documents for processing, we have been very happy with AmeriSave's simplicity to refinance.

Our loan processor Sharon ** was EXCELLENT! She moved things along quickly and was so pleasant to work with. Grace ** who was our loan officer also did a great job and was very helpful. We are so grateful to have our loan approved and closing in a few days.

My time working with Ken ** and Jodi ** found both of them to be very friendly, courteous, patient and professional to work with. They were very helpful with questions and guidance with the loan application and reviewing and submitting all the supporting documents.

Mike **, Tiffaney **, and Christian ** did a great job with our loan. They made sure everything went smooth. I would keep Amerisave in mind for another loan in the future. Plus everyone was very professional and went out 100% to make sure we were happy.

Brandy and David were extremely courteous and professional. I would recommend them to a friend. Brandy took over toward the end of the process and cleaned up after one of her coworkers dropped the ball. She was instrumental in getting my loan to closing. Thank you both!

Refinancing our home was extremely easy. The staff are very helpful and get things done quickly. When we were ready to close I thought we would have to take time off of work, but AmeriSave sent the closing attorney to our home when it was convenient for us! I cannot say enough good things about our experience with AmeriSave and I would recommend them to anyone looking to refinance!

As a first time home buyer with no realtor, AmeriSave made this process so easy for me. It was a total of 48 days from my application date to close! I couldn't be more happy with the choice I made with going through AmeriSave. I had an amazing Loan Officer and Loan Processor, Allison and Jaime! They were always there if I had any questions and I would be lying if I said I wasn't going to miss them. I highly recommend AmeriSave, A++ service!

Takes much too long to get approved. I have excellent credit rating, sufficient income and sufficient savings to purchase my property outright and yet it's taken over four months to be approved. Otherwise, great system if it would only work!!

Quick and thorough responses to questions. I have worked with a few different people and everybody is very friendly and helpful. I can be a little intimidating going through a loan process online but the people at AmeriSave make the process easy.

Amerisave is competitive in mortgage lending loans. Great staff. Friendly and cooperative and resolved all issues smoothly. In our case it took somewhat longer to close than usual. However Amerisave kept up to close on our condominium without any problems.

This has been the most knowledgeable and friendliest experience I have ever had with a big corporation. They always respond to my questions in a very timely manner usually within 15 minutes. They walked me through every step of the way.

Totally pleased working with Mr. **. His professionalism showed he knew what he was doing. My wife and I found it a pleasure and comforting working with him. He referred to us on a first name basis making us at ease. You have our permission to use our names in the future should you so desire.

Great job. Timely communication. This is the second time I use Amerisave. Not alone their rate is very low, their service and communication are professional. I first hesitated to use an online company to do loan but it turns out really good. I am very satisfied. Thanks!

I had a great experience with the refinancing of my home with Amerisave. It took longer but it was the underwriter taking too long in reviewing the file. James and Nikki were so helpful and very professional in dealing with my refinancing. Thank you.

Great follow up! Quick responses to emails! Good communication! Great company to work with! Looking forward to closing on my loan for my new home! Loan officer and loan processor have been both very helpful and professional! Will definitively use this company again in the future!

The best rates and very professional! Did a great job of getting our refi done! They were very responsive and made sure we were up to date with the latest news. Their website to upload items and stay abreast of everything was user-friendly and easy to read. Thanks so much AmeriSave!

Was able to do and upload everything online!! Went thru entire loan application via my iPhone. Just awesome experience. In addition, my experience with their Loan Officer and Customer Service was just as exceptional. Found them to be lowest cost to refinance too.

Holden ** was very prompt in returning emails and phone calls when I had questions or concerns. The whole process was relatively easy and initial promises were kept. I would highly recommend Holden for all mortgage processing needs. Thank you.

I had a terrific experience obtaining my loan at the rate and terms I was seeking. Amanda was my Loan Processor and she was easy to work with, empathetic to my concerns and hustled. Both her and Alex ** are assets to your organization and should receive a handsome Christmas Bonus as recognition for all their hard work. ;>)

What an excellent process! Notary comes to your home at closing. All the paperwork was submitted electronically through their portal, and always had a current status of where I was and what I needed to provide. The Amerisave Team did a great job and we had regular phone conversations to keep everything moving along. The next time I need a loan I'll definitely be going to Amerisave.

Russell ** is very professional and caring about his clients. He was efficient and quick to response to my questions. AmeriSave is a company I will contact for any future home loans, as well as recommend my friends to do so.

I greatly appreciate Amerisave agent professionalism in handling the mortgage refinancing. I appreciate Ken ** attitude and professionalism. Thank you so much for all Amerisave agents' sympathy and attitude. I congratulate Amerisave company for this management.

Every part was self-explanatory, if you don't know how to use the uploading they're a phone call away. The process of uploading was better than leaving home or faxing documents making tons of copies, all documents are in one folder available for printing whenever needed.

Very fast, very good service. All questions or concerns answered quickly. Has been a joy working with Blake and Amanda! I would highly recommend Amerisave, and especially, Blake and Amanda for all of your mortgage needs. They gave me the best rates!

A very modern way to finance. Very streamlined but personal. You can talk to someone at anytime during the process. Fast and easy, application through the closing. I found the interest rates are the lowest available. I would highly recommend their services to anyone looking to purchase or refinance.

Amerisave's service has been very efficient. The process was easy to do. The portal was very convenient and easy to use to upload documentation and to check the status of the loan. I was extremely satisfied with my loan officer Leon **. Leon was always available when I had questions and helped me through all the steps. I was very impressed with my loan processor Matthew **. He was always hands on very informative and helpful. Great communication, quick answers to questions and concerns, professional, very personable. My husband and I are very happy and will not hesitate to recommend Amerisave.

I started with Amerisave web only to check the rate for my refinancing. Obviously the rate was the best, so I applied the loan. I doubted pretty much everything during the process. My loan officer, Irwin, and processor, Tiffany, both of them were very good at responding to my huge number of questions. Overall I'm very much satisfied with the service. Thanks, Tiffany and Irwin.

We would recommend Amerisave to anyone that is looking for an extensive menu of loan options, an easy-to-use website, and first-rate professionals to handle the details. To be honest, we had never heard of Amerisave before our recent refinance with cash-out. In doing some online research we found several positive mentions of the company in various media, so we decided to fill out an application and see where it went. It was a decision we do not regret, as we got a great rate and a very smooth and efficient process. What we appreciated most was the excellent communication every step of the way, plus a great website where we could stay abreast of each step and new development. Uploading, downloading, and e-signing documents could not have been any easier.

I would highly recommend Amerisave. Our bank could not match their rates or their professional expertise. My contacts were very prompt, courteous, and respectful. Everyone was super knowledgeable and extraordinarily quick. Thank you to Mike, Rick, and Christian!