AmeriSave Mortgage Reviews

Ross ** has been great to work with. Very helpful and knowledgeable with no pressure.

I was initially hesitant to refinance online. After Kristina ** explained the process I started my loan application and it has a smooth process, just a matter of submitting the correct documents. Thanks, Kristina.

Amerisave has been a great experience for me. They were patient and helpful every step of the way. I have been able to move through the loan process quickly.

This is the second time I am getting a mortgage from Amerisave and this fact is a testament to my satisfaction with Amerisave's service. I find their staff very responsive and friendly!

So far, my experience with Amerisave has been great! I really like the website and the ability to upload documents and see the status of the loan update instantly. Our loan processor, Nikki **, was great about answering questions, providing documents, and letting us know what additional information she needed. In fact, Ms. ** went above and beyond by helping us resolve one of the underwriter conditions on a Friday afternoon right before a long weekend. Her availability to work on our loan was and continues to be most appreciated.

Very helpful, great experience!

Both the loan originator, Ms Donna ** and the processor Ms Nikki ** are great. Their work is professional, highly effective/efficient, and in a timeline manner. They tried to answer my questions as quickly as possible. They are kind and courteous. I have had an enjoyable experience to work with them. I would recommended Amerisave without any conservation to my friends if they need finance helps for houses in the future.

I have recently refinanced my mortgage with Amerisave. Their rates were competitive and service was exceptional. My processor Alvin kept me informed and up to date throughout the loan process. Even providing documentation for the loan was an easy and hassle free process by uploading them directly on their website. In addition, it allowed me to focus on pending items and move the process along for timely closure of the loan.

The communicate with the staff at Amerisave has been outstanding thus far during our loan process.

The sole reason I sought a refinancing for my house was that the mortgage company's method of collecting payments was unsatisfactory to me because I travel every summer. Every summer, by the time the payment voucher would reach me, I was already late making the payment and fell into the grace period. I do not allow businesses to take funds from my account (direct withdrawal), so I was looking for a company that would give me a coupon book I could carry with me in my travels or a free online payment option.

Just so much paperwork required, even though I have an excellent credit rating, and payment history on the same house. It seems a lot like overkill to me, and a lot of work digging through records. There should be someway to streamline the process.

Overall, I would rate Amerisave a 95 out of 100. Customer service is topnotch but their automated emails have to stop. When your mortgage consultant asks for documentation and you send it to him/her and then you receive an email 2 days later asking for the same thing, you get confused and frustrated. Then you have to get on the phone and find out what happened. Other than that I would recommend Amerisave.

Very easy to work with. Great Service, Great people. Their technology is top notch and make the process easy. They are always available when you need them.

I'm very please with the communication about my refinance. Amerisave has been prompt and very responsive to any questions I had.

I commend both James ** and Dawn ** for their service and help throughout the process. The service was great and they kept in touch and responded to emails in a timely manner. Thank you for your help.

On 5/2/14 (3 weeks ago), I started the loan application process with AmeriSave after comparing their estimated closing costs and being able to provide the particular type of loan I was seeking. I made it CRYSTAL CLEAR with Andrew, the loan officer, that I wanted to ONLY refinance my first mortgage (currently $61,000 balance). I reiterated MULTIPLE times that I did not want to TOUCH the HELOC (currently at $99,700 of $100,000 limit). I explained that that loan was made up entirely of my estranged husband's debt and that would be a big hot mess to fold those loans in together. I said if AmeriSave WAS willing to subordinate with Wells Fargo I liked their package and wanted to proceed. It should have been a red flag that they charge a $9.20 credit app right upfront....a little "gravy" even if the loan goes nowhere. Then the appraisal has to be pre-paid before they come out. That gave me pause, but I knew my credit was stellar so they had no reason to decline on that basis.

My loan originator and loan processor were very helpful and work diligently in the application and underwriter process in getting my loan approve quickly. They made the entire process appears effortlessly and was always there to answer my questions.

Great loan process.

The entire staff has been very helpful and very responsive with quick turnaround. Honest with all the facts.

Shei ** and Jamie ** are awesome people to deal with.

We have had a great experience with Amerisave! We are first time home buyers and Greg has made the whole process much easier. He has answered every question we have had along the way and made this whole process less stressful!

The Amerisave lending team has been very professional and responsive. During our loan application, quick to return our call when needed. Their website make the loan application soooo... much easier than the old conventional way, as everything is at your fingertips and all the loan papers can be viewed and downloaded by the borrower when needed. I recommend Amerisave for your mortgage loan needs.

We have had good service from Michael ** and Ryan **. We have a hard time understanding this process and they are very attentive and explanatory when we need them to be.

I like the personalized service Kristina ** provides.

I have had a GREAT experience in my purchase process. Nikki had my loan ready for closing in 10 days! I am truly impressed with my process and how well I was informed throughout the process. The Mortgage Process was seamless and Mike and Nikki were a PLEASURE to work with. I cannot wait to enjoy my new home with my family.

The guys really worked hard to ensure timely closing.

We have used Amerisave 3 times now to refinance and each time we have had a great experience. The site is easy to use. From start to finish, we were done in less than 3 weeks each time. I would recommend this company to anyone! They are great to work with!

The ladies are nice and polite, and helpful.

So far all is good working towards closing. Paperwork is with the loan processor. Process has been smooth and easy. I appreciate the website portal access to track the status of the processing of all the paper work. Plus I like how you can upload all documents. I will post another follow up after closing.

They were very responsive to any questions or concerns. .

Outstanding service and regular updates. The processor was great as well as agent.

Everyone we have worked with at AmeriSave have been great! Very helpful through the whole process. I recommend them to anyone wanting a mortgage!!

Bryan ** was fantastic!! Especially since this is my first home to purchase ever!!!! He would explain things to me so that I would understand it. Bryan **, my loan originator, was fantastic!!! He had great patience with me and I really appreciated it. Karen is great, my loan officer. She made sure that I had all my papers that were necessary to get the loan processed and would explain different areas that I misunderstood. Thanks again.

The refinance process quick and easy. They answered any questions instantly.

Super fast Closing! Excellent Rates! Excellent Customer Service! The Closing Agent was great!

We have refinanced our home with Amerisave. We compared rates and closing costs up front, and Amerisave had the best rates. The service has been excellent and the whole process has been fast and easy. We can verify the status of our loan online. I would recommend Amerisave to friends and family.

I love how everything was explained clearly and I received emails and phone calls on the status of my loan. I would recommend Amerisave.

Very easy to work with. Ability to transact via the Internet was great.

3G rating. Great - service, great - people, great - company.

Since requesting a refinance for our second home, Greg ** communicated with us via e-mail and phone through out the process. We always knew where we stood as the website and Greg kept us up to date. Great customer service.

I have refinanced a few time with Amerisave and it's always been a pleasure working with them. Their technology is top notch and make the process easy. They are always available when you need them.

I have been very happy with Amerisave. I have felt comfortable asking questions and always received answers. I feel that Amerisave has been very easy to work with also.

James has done a good job at finding solutions for my situation and has stepped to the plate to find a fit for me that works. Thank you, James.

My processor was excellent at being timely, and answering all my questions.

It is very quick and the rate is low; saving is very good on the interest rate.

I have been very happy with Amerisave and their professionalism and quick response to any questions I have had. They are very knowledgeable.

I used Amerisave to purchase a new home. The folks are very responsive, helpful, and polite. They made the home buying process a lot less stressful. The rates they offer were far superior to other companies. I was recommended by a friend who recently refinanced with them and am glad I chose Amerisave!

Amerisave is excellent in providing the necessary information to their clients. The best part of them is they are very quick in responding no matter what time of day it is.

Overall, great experience. Great rates, great service. Mr. ** and Mr. ** were both great during the entire process. Extremely helpful and always followed up quickly. Would use again in a heartbeat.

Amerisave is awesome. I've used them several times in the past 5 years and their process and people are getting better each time I go back.

I recommend Amerisave for new home loans. Most new builders will state that Amerisave cannot do new home loans, but this is not true. Their website is very impressive, easy to understand and honest. They allow you to shop around and compare to make sure you get the best deal (even if it's not with them) through their website. Their employees seem to like their job very much. I have spoken to both the originator & processor and they were both very wonderful to work with and I had an easy loan process.

Quick, efficient, chance to check and compare different rates. Really liked the convenience and ability to shop for all types of loans from the comfort of home.

I had a great experience with Amerisave Mortgage from start to finish. Everyone I dealt with treated me with kindness and willingness to help and answer all of my questions without hesitation. I would highly recommend Amerisave!

Brad was super to work with. He made me feel very confident that AmeriSave was going to take great care of me. Chrystal was my loan processor. She did a great job.... I felt like she was working around the clock to get the job done.

John ** and Kelly ** have been great throughout the entire process. They made a very lengthy and involved process a lot easier to get through. They were there every step of the way to answer any questions and clarify the financial and legal responsibilities I had. I would recommend them to anyone in the market of obtaining a mortgage.

My overall experience at Amerisave has been excellent. Customer service and loan agents have been extremely responsive, friendly and knowledgeable, and rates are great.

The people that helped us through this loan process were helpful, quick to respond, friendly and knowledgeable about the process. They were easy to contact by email or phone.

I am in the process of hopefully getting a refinancing loan. The representative dealing with my account has been extremely patient and helpful. He has answered all of my questions and allowed me to relax throughout this process.

Second refi with Amerisave. The first was very smooth and this one is going though just as smooth. Best website I've seen with a list of needed docs and all uploadable directly so I can get the statements needed online, download them and immediately upload them. When I need to sign some things, I can print, sign, take a pic with my phone and upload that. Very easy and clean. Also I like that they publish their rate sheets so you know what you are getting. Overall it's been smooth and my loan officer highly knowledgeable and helpful.

Sharon ** gave us great customer service. The nicest part of the loan process was working with her. Because she was available when I called and answered my questions the first time. I wish I could have dealt with her from the beginning.

I worked with both Brad ** and Ryan ** of Amerisave on the purchase of a new home. Both gentlemen were patient with my many questions, of which there were many because I am a first time home buyer. Brad and Ryan worked diligently to ensure that my final approval was granted in a timely fashion. Their efforts have given me peace of mind regarding loan funding and greatly reduced the stress associated with the escrow process. Thanks guys!

This is my 2nd loan with Amerisave and each one is different. But what I like about Amerisave is that I am easily able to reach my contacts Matt ** and Ray ** by email and they always respond quickly. They guided me through sometimes difficult process. I will do business again!

Quick and efficient. Gladly work with them again in the future.

Amerisave is the most honest, responsive, courteous and efficient lender. I have just close my loan today (Tuesday, April 8, 2014) and I'm extremely impressed by the level of professionalism demonstrated from the origination to closing. I'm very happy that I chose Amerisave for refinancing my mortgage and saved me a lot of money. I'm totally satisfied with Amerisave and had a pleasure to work with Mr. Matt **, the best in business.

My wife and I were impressed with the availability of Amerisave's personnel, their promptness with returning calls and responding to e-mails. The information given to us was always relevant to questions asked. The loan application process was an easy and speedy one. The updates to our loan status were very timely so at any point in time we knew where we were in the loan process.

Not only does Amerisave have ease of the online usability, but they also have great customer service. I would highly recommend for their rates and service to close family and friends.

I have been well informed about the process. Marisa and Nona have always answered every question. They have been very professional through the whole process.

I'm using AmeriSave to refinance and thus far I'm more than happy with the service. It's very nice to be able to choose the loan that best fits my needs instead of just accepting whatever loan is available to me from another loaning facility. For this reason alone, I highly recommend AmeriSave.

I have worked second time with Amerisave and they are just amazing. They provide initial financial disclosures are almost close to accurate.The web-based application and online progress tracker keeps one updated all the time. I just love working with this company.

I've used Amerisave for three refinances. They are one of the lowest priced of the internet based lenders. Much less than a traditional bank based lender. The key to success is to scan in your documents before starting the loan (Last two months statements of all accounts, drivers license, Last two years tax returns, W2's, last two paystubs). Be responsive (fast) during underwriting to requests for information. Don't transfer money around between accounts or deposit money from unusual sources prior to the application. If you've got access to a scanner, their web based application system is really easy to use. I appreciate their participation in the Mortgage Professors "Certified Network Lender" program which makes comparing their rates to other companies easy and transparent. My two Originators are Neal ** and Michael **.

Amerisave was very easy to work with. They always responded to emails and phone calls quickly. I will definitely tell friends and family about Amerisave.

As a first time home buyer, I was a bit intimidated by the process of financing a new home. Amerisave made the whole thing fairly simple. I liked being able to log in and follow the progress of my loan status. My loan processor, Nikki **, was helpful with any questions I had along the way. And the rate they offered was considerably less than those I found elsewhere. I would definitely recommend!

I love the online system that keeps me up to date on the status of my loan. I always know where it stands and whether or not I need to supply any additional information. Both my loan originator and underwriter have been great to work with! They are quick to respond and want to get this loan processed as quickly as I do.

I worked with 2 people, Brad ** and Karen **. They were doing an excellent job, and based on your standard my rating is GREAT for them. I do not have the same opinion about people working in underwriting, asking for unnecessary documents such as what I was doing with my money, if I paid somebody and to who? I can continue this list with many other examples.

Very easy to understand and customer service helped a lot.

I love the way Amerisave list rates, terms, closing cost on their website. It is very convenient for people like me to see everything up front. And lastly, once you lock the rate and closing cost it will never change or re-negotiate by loan processor. I am very happy with this company and have already and will in future recommend to friends, colleague and neighbors.

I was very pleased with my experience with AmeriSave. My loan originator was very friendly and helpful. They got the process going along, helped me with the documentation I needed, and I really liked the fact I could go online and see what the status of my loan was. I had a positive experience all the way around, and I would definitely recommend AmeriSave to friends and family

I am very pleased with the rate that I got from Amerisave and their customer service! I love how I was able to see all of the closing costs upfront with a simple search without having to provide any personal identifying information. I don't know of other lenders who do this - usually you have to jump through hoops. I highly recommend Amerisave.

Amerisave was very professional and my loan officer and Processor were good at keeping me informed even with a 3 hours difference. They have the best rate and did not charge me for extending my loan. Couldn't ask for better.

The loan process was quick, and convenient at your finger tips with a great professional team. Great work, Amerisave.

Very helpful and down to earth.

Amerisave is a fast and easy service for mortgage needs. The people are friendly and prompt. I would not hesitate to use or recommend Amerisave to my friends or family.

I am writing regarding my experience of getting a home refinance loan with AmeriSave.com. They are one of the best I have ever seen. Their online system is very simple and easy to use. Their email system prompted daily on the status and required documents with easy online link download and upload capability. I highly recommend them.

They were quick to respond with not only an email, but had a very helpful person called and ensured I understood the process. I was sent a pre-qual letter right away and was able to close the sale quickly. The only downfall was having to scan all of my documents in high resolution. I was told that everything had to be very clear and all pages must include everything, nothing could be cut off, like headers and signatures must be clearly identified.

Very timely response and processing at each step. And the agents were very helpful and courteous.

Amerisave lending co. has been very efficient, has a system in place, where one can visually see progress of loan. Andrew ** and Kelly ** have been great in initiating and processing my loan. I strongly recommend Amerisave as they have been up front through the whole process.

I cannot say enough good things about the competence and responsiveness of our assigned loan officer. Whatever she is being paid is not enough given the quality of service she provides.

Both of the reps who processed this loan were professional and courteous. They made a tedious process much easier.

This has been an excellent transaction for so many reasons. The online interface is very easy to use. Rates are very competitive. We had a condition that needed to be resolved and we got it done with the help of our very experienced and helpful loan officer Bryan **. The real shining star of our transaction, however, was the dedicated, knowledgeable, and hard-working processor Jacqueline **. She went above and beyond by making herself available throughout the transaction and she stayed cool and collected during some moments when emotions got a bit heated, which is not uncommon during a purchase transaction. She escalated when needed, worked closely with the underwriter, and kept us informed throughout the entire process. She deserves 10 stars because she is that awesome!

Good guidance through lengthy process.

AmeriSave has been very helpful since the starting of my application to buy a Condo in the city of Canton, MI. Their mortgage rates are very competitive. The Loan Processors are very knowledgeable and able to answer all my queries quickly and efficiently.

Started off a little rough due to some things on my credit report that needed to be explained (not Amerisave's fault). Once we resolved that (existing mortgage that my ex-wife is responsible for and has always made timely payments), things went smoothly. Just a lot of documentation to provide, but that's how mortgages (even "clean" ones) work in the new mortgage world. Nona and Donna were both great and very responsive.

So far, I'm very happy and satisfied with services provided by Amerisave.

Amerisave is a real leader when it comes to getting a loan refinanced or for a purchase. From our first time we used the website, you can put the specifics of what type of loan you are looking for, enter the data and receive all the costs of the loan right upfront even before applying for the loan. This is real refreshing! The process for your refinance or purchase is so automated that you receive all the documents that you need for your loan in just a few minutes. Uploading the documents is a breeze and convenient. If you need to talk to someone about specific questions you have the personnel are there at Amerisave to help you out. We would highly recommend Amerisave for any refinance or purchase.

Very satisfied with Amerisave, great rate and lender credit, closed on time and happy with the service our processor Karen ** and loan officer Adam ** have provided. A bit frustrated with the underwriter we got--felt we got an incompetent one, but Management was receptive when we reached out for help. We closed on time. Recommend this lender!

Ms. ** of AmeriSave is fantastic! She makes the process more user-friendly. Dealing with one person in the company throughout the process made it a breeze. There was no hard sell of the company's products. She walked me through every step.

This is my first time using a web-based mortgage company and the experience has been extremely positive. The process was clear and fast! The reps were very responsive and kept me informed at every point.

I have refinanced a few in my life to recognize a good one to a bad one. Amerisave is a definitely good one. I read so many positive reviews and I can now see why. They are easy, upfront and competitive. I really liked my loan office Roberto **.

Amerisave was recommended to me by a colleague. I shopped around a little bit, and found that Amerisave consistently had the best rates. I locked in my rate, and the process has been pretty smooth so far (I expect to close in a few days). The only thing I would recommend to consumers would be to have all your documents ready to upload/fax, etc. as sometimes it can be frustrating to get the contact them by phone (although to be fair to them, they had a lot of cold weather days in Atlanta, where my Amerisave contact was located, this winter).

Highly satisfied by the AmeriSave service so far. Highly professional people work for them!!!

AmeriSave offers great rates and good customer service. This is the 3rd time I've used them and I would recommend using AmeriSave.

Anytime I had any questions they were prompt to get me a response and kept me informed!

I have enjoyed my experience with processing my Mtg loan thru the Amerisave website. Very Simple and Easy to navigate!

Amerisave mortgage has great staff that help you along every step of the way. Their web site keeps you up to date with the progress of your loan and is updated frequently. Great rates as well. Amerisave is an A+!

The site can be difficult.

Maya and Michael were awesome to work with. They were easy to communicate with, always available to answer questions, and very patient. I had previously gotten a good-faith estimate from another mortgage company, but decided to shop around to see if there were competitive rates. I was very impressed with the rates and closing cost fees that Amerisave offered. Amerisave offered me a credit of over $1500 towards my closing costs, while the other company was charging over $1800 in fees for a higher interest rate. I am happy I decided to shop around.

This refi experience so far has been flawless. Things run like clock work and this company does not waste time on anything. I have experienced nothing but professionalism along with fair pricing and will definitely recommend Mike to any future family/clients.

The application process to refinance was simple and flawless. In addition, the Loan Originator was extremely responsive and helpful with all of my questions. (Thanks Bryan!) I highly recommend using AmeriSave!

We have had an incredible smooth processes in refinancing our home with Amerisave. They have been efficient, friendly, accessible and professional. Applied online and within 48 hours had our home appraisal completed and our list of item for their records faxed and in the process of reviewing. Our application was being reviewed by the underwriter within 96 hours.

Process online went easy and within the locked rate period.

Nikki ** was responsive to my complaint and notified her manager who corrected the issue quickly by sending a check for the amount of the appraisal. I received the check today and am satisfied overall. Despite some issues, Nikki has been very responsive throughout the loan qualification process and I believe that she worked hard to complete my loan.

I have used Amerisave.com four times to refi and have never been disappointed.

Service from the loan officers in Amerisave is excellent.

I received great service from Amerisave and phenomenal rates. My loan was set to close within 30 days and Amerisave moved so quickly and efficiently that I was being asked if I wanted to close even sooner! It was such a fantastic experience! I highly recommend them.

Great customer service. Very prompt in answering any and all questions, no matter the time of day. Rebekah and Jacqueline were there for me when I needed them. Made the process as stress free as it could be.

Everyone has been so easy to work with! Very quick to return messages and keep my loan moving quickly!

The Amerisave website is very transparent and clear. I worked with Sharon ** and Matt **. Both are excellent folks. I am amazed at the speed at which they worked to process my loan in time. Very friendly and approachable team and quick if we have any questions.

I just refinanced my home with Sean ** and Alvin ** at Amerisave. Through extreme weather conditions, unforeseen loan conditions and deadlines, both kept their professional composure. Alvin, the loan processor kept me up to date on a daily basis even on his days off. They were both friendly and acted in my own interests. I would definitely call these guys again and refer them to my friends and neighbors!!!

I would definitely recommend Amerisave. This is our second refinance with them. The communication is great. Their associates are friendly and helpful. I appreciate their helpful attitude. Everything goes quick and easy.

I have applied for a mortgage with Amerisave. So far they have been very responsive to all of our applications, information, questions, etc. I was also pleased to lock-in at a better rate than I would have from a local bank with lower estimated closing costs. I was especially happy to get a fairly good estimate of my closing costs up front before applying for my mortgage. I hope that my refi will close soon so I can report that my entire experience with Amerisave was great. So far, so good.

Amerisave is an easy to use website. It explains what things that need to be filled out are for. A person has the opportunity to see what options are there, so you get the best loan suited for you.

The turnaround on document review and the appraisal order has been excellent. Looking good to close within the 30 day lock. If you provide what Amerisave asks for, they do a good job processing the loan.

My experience with Amerisave was absolutely wonderful... Neal and Karen was always there for me and answer all my questions. I will recommend them strongly.

It has been a pleasure working with Amerisave in taking out this loan. I looked into several mortgage companies and chose Amerisave because it convenient, had the best rates, and most knowledgeable and courteous loan officers. I would likely recommend Amerisave to another person.

We was very pleased with Jody-Lyn and Ruben at Amerisave. We were able to save considerable cost and much lower rates than we could have with Quicken Loan, Bank of America and Hartwest Financial. The service was wonderful and we were able to monitor on the Amerisave website before we locked. That is nearly impossible with other mortgage company to get instant updates. Overall, we are very pleased.

My refinancing is nearing completion and so far the process has been smooth and easy to follow. The staff has been both professional and responsive.

Very professional and friendly staff.

2nd loan with Amerisave, very pleased with both. Upfront rates that are very competitive, which they honor. Both times originators were knowledgeable, seem to always be working, which is great for me! Love how all documents are handled online.

Both my loan originator and loan processor were very friendly. I had all of my questions answered promptly.

I've used Amerisave twice now to complete home refi's and have nothing but good things to say about the experience. The Amerisave team is attentive to the customer. The process is efficient and fast even under the more onerous regulations around mortgage credit and associated costs are minimal. Great experience each time!

Everyone at Amerisave were prompt and courteous and honest with any and all communication from start to finish.

Ms. J ** has been excellent in helping me through the process. Each question or concern that I had she has answered quickly.

Fast, efficient, low closing costs, and great rates.

This is my second time using Amerisave to refinance my home, and I just won't go anywhere else ever again! Their web interface is so intuitive. It painlessly guides you through the process from beginning to end. If you do have any problems, their crack staff of processors is always there to help along the way. Amerisave is great!

I have done 2 Re-finances and 1 new investment property loans with Amerisave. They have had competitive rates and very knowledgeable people. You do have to supply quite a bit of supporting documentation, but you do with any loan. I have gone back to them 3 times and am happy with their service. I have experienced very good success with using Amerisave for 3 different loans over the last several years. Their people have kept in good communication and have assisted me in keeping all of the documentation up to date. I also appreciate that they have worked on keeping costs reasonable.

I am very pleased with Amerisave. Their people were very professional and courteous. They handled everything in a timely fashion and I also got a great rate.

This is the 2nd investment property I refinanced with Amerisave. The 1st combined 2 different mortgages into 1 increasing my cash flow over 850. Many other mortgage companies I tried told me it couldn't be done because of the number of mortgages I already had (5) or debt to income was too high but Jeramie ** from Amerisave said my application looked fine and between him and Randy ** we closed in 30 days even with tenant and appraisal problems. The current mortgage is moving swiftly along thanks to Jeramie as he even moved most of my documents from my 1st loan to new one saving a lot of time. I would recommend Amerisave Mortgage to anyone looking for fast easy process and hopefully you'll get Jeramie and Randy to process your loan. Last thing was the fees were very low and posted on their website so there was no guessing at how much anything cost and no garbage fees.

Approachable and very responsive mortgage agents. The amount of documentation required was cumbersome. Website is well setup to upload. Would like to be able to upload other types of documents and larger-sized ones to simplify the documentation process.

I've had a very good experience working with Amerisave. They have very good customer service, and they have very competitive rates. I'm a first time home buyer, and they have done a great job of walking me through the entire process, and the process has move along very smoothly. I definitely appreciate the excellent customer service they've provided me.

I was very happy about the service I received by AmeriSave. They immediately answered all questions I had and the process of uploading the information needed really simplified the whole transaction. I would use AmeriSave again and recommend them to my friends.

Both the Originator and Processor were very prompt, courteous and knowledgeable. We were kept up-to-date every step of the way. Would definitely recommend.

I am part-way through the application process with Amerisave Mortgage. Service so far has been great. The mortgage processor has been in regular contact with me, and has been helpful when I had questions.

We are using Amerisave to get our first home loan and have generally been pleased with our experience so far. There have been a fair amount of complications but our loan processors have been very helpful in answering our questions and guiding us through the process.

From start to finish I was met with professionalism and efficiency. I had extremely limited time to go through the process of a refinance but the service and online efficiency made it possible. The rates were highly competitive. My loan originator, Kristina **, was great to work with and when her work was complete, it was a smooth transfer to the next person. I would definitely use Amerisave again and I highly recommend others to them.

Loan started out easy and fast but when we got to the end of the process things just stalled with very little communication from Amerisave.

AmeriSave had the lowest rates when compared to other leading lenders. I was pleased with their service rep and suggested speed of closure. There was an additional charge in the closing costs that wasn't initially reported and that was for a "document review". Their final numbers aren't provided to you until you actually pay for a credit check ($14) and an appraisal which could be ($625). The final numbers were close to the original - higher but still lower than other lenders.

Both my loan originator and processor were excellent, tried to understand my needs, helpful, easy to approach and efficient. They made the whole process smooth.

The whole loan process has been nice, quick and easy to do and understand. The loan officers and processors have been great.

From the beginning of my refinance Amerisave has been helpful & the process has been easy. Their customer service has always been wonderful whether on the phone or email. Great company!!

This is the second time I've used Amerisave. Everyone we worked with was friendly, efficient and knowledgeable. I also appreciate how transparent the entire process was. The fees we were quoted in the good faith estimate was exactly what we were charged for the loan. I would definitely use Amerisave a third time should the need arise. I have also recommended Amerisave to our family and friends without hesitation.

Uploading/downloading documents during process was painless!

I had a good experience with loan originator. She helped me through paperwork and explained it well.

Great job by both Jeramie and Randy. They were very knowledgeable and eager to help. They would answer my phone calls and emails very promptly.

I love the model they use to broker your loan. The people have been fantastic and send you updates quickly. We should close on our loan in 3 weeks which is a very quick turnaround.

Amerisave is amazingly easy to work with. You just upload everything online, and they even have the list all laid out for you. Once you upload a document, it checks the item off and you move on to the next. Easy as that! You even request your rate lock right online.

Shane ** was prompt when replying to my questions both over phone and the internet.

My questions were answered promptly. Had good experience.

Though I haven't closed yet, thus far I have been very happy with my experience with Amerisave. They are very communicative and responsive, and I particularly like the way you can upload all required info to their website and track the progress of your loan at any given time.

The experience overall was good. However, the processor's communication could be more proactive to minimize miscommunication and delayed timing in the closing. I never discussed bringing funds to my closing event for a re-fi. However, it was brought to my attention a few days prior to closing that I was required to bring outside funds to closing. This was never discussed during my application and I personally feel that it could have been avoided if the AmeriSave Processor's communication was better. As a result, I was inconvenienced and my closing was re-scheduled several days later. Outside of this experience, all others activities went well.

I am on a very tight schedule, and Jaime ** is doing everything within her power to get the property I'm buying to close on the same day as the property I'm selling. I greatly appreciate all her efforts, as well as those of Matt ** before her. Kudos!

Amerisave did a great job helping us through the mortgage process. They were always available to answering any questions we had. Two thumbs up!

I have used Amerisave twice. The first was a refi and the second was a purchase. Both times have been a breeze. Uploading docs via email and fax is easier and faster than using a local lender. Rates and credits beat anyone I researched. The representatives are responsive and enjoyable to work with.

It was a real pleasure working with Sharon ** in obtaining the right loan for our needs in refinancing lovely home. Working over the computer and over the phone sure simplified time and energy. Just one day and all work was done. Unbelievable experience! Thank you, Amerisave, for your help and expertise in helping us.

Buying a home. Great experience with amerisave.

I like the sincerity of my agent, Sharon, and the reviews of Amerisave Mortgage. What I think needs improvement is advance notice of all the requirements and disclosures needed to complete an application.

Amerisave did work very hard on my behalf to get all needed documentation gathered on my behalf for closing in a very short period of time.

We had an amazing experience with Amerisave. Our loan processor, Nona **, and our loan officer, Jeramie **, far exceeded our expectations. They were both extremely professional, responsive, detail oriented, not to mention a pleasure to deal with. Not only did they streamline the loan application and underwriting process, but they answered every single question we had regarding our loan and went above and beyond to ensure that we were extremely satisfied. I will never use another lender besides Amerisave. We are a customer for life and highly, highly recommend them to anyone looking to refinance or purchase a home.

With one caveat being that we have not yet closed on our secondary residence condominium refinance, our experience has been positive thus far (11 days in). Our CFP recommended this company but warned us we would be doing the work. After we figured out how to convert our computer printer to a scanner and actually located our documents, the process was time-consuming but easy - and easier than actually visiting a bank/etc. Our last financing experiences took place in the deep dark days post-economic meltdown and I put this task off for a full year in dread. Amerisave has seemed to work out issues they may have had in the past, and for the absolutely not-understandable requests, we have an assigned human being to intrepret.

This is my second mortgage with Amerisave. First I like the fact that you get the rate and closing cost comparison without giving your personal details online and having to deal with sales calls. Second their web interface that keep track of the loan status is great. I love to upload the documents needed at my convenience without getting disturbed at work. The processor and loan originator were great with prompt communications and document review. I would recommend them to anyone with easy internet access and like online interaction. (I did also talk to real person when needed.)

Amerisave provides almost the lowest possible rate, and quick response and good service. I will recommend it.

Fast response, clear procedure, reputable company, easy to use website, very friendly…

I shopped for the best rate and terms for us on a home mortgage. AmeriSave and their professional staff have walked us through the entire process. We are almost to the point of closing and it has only been about 3 weeks! Of course this depends on how quickly you get the documents they need back to them for review. Thank you AmeriSave!

I bought my first house using Amerisave to process my loan. They were very helpful and prompt with returning emails/calls as well as requesting and returning documents needed.

Fast, Efficient, Very Helpful, and Very courteous.

Easy to use self-service site. Personal attention always available via phone. Saves money vs big bank loans. Would highly recommend if you have a little extra time to put into the process.

Online mortgage application with Amerisave was as complete and fast as anywhere I've applied. I did have to send some documents in a couple of times, but compared to the frustration I went through with a local firm, Amerisave was great. Plus the closing costs and mortgage rates were far more attractive than the local firm. I also like the statement from Amerisave. I would suggest Amerisave to anyone.

My experience with Amerisave has been wonderful from start to finish. My loan processor has been incredibly helpful and responsive when answering my questions. The website makes it easy to upload and download required documents. The refinancing process has a been a breeze - not to mention the best part - the fantastic interest rate!

Amerisave Mortgage has refinanced both of my homes, the rates are easy to understand. Marisa ** (loan originator) and Chrystal ** (processor) are great to work with. They always return email and phone calls extremely fast... Thanks.

Dawn ** and Jeremie ** have been extremely helpful answering any question I have and helping me get all the documents needed to close my loan!

I found the process of my refinance to be a very easy and smooth process. Their website was very user friendly and the people were all very helpful and friendly. If I ever had a question they were easy to reach. When I signed my documents the guy came to my home on my schedule. Went great from start to finish.

My experience with Amerisave Mortgage was excellent. Amerisave gave me the best rate of all companies I discussed my loan with. Amerisave's personnel were nice and straightforward in the documents they needed to close my loan timely. I am very satisfied.

Amerisave has great customer service. We are a first time home buyer and could not get any better service than Amerisave. Michael **, an Amerisave professional did a great job for us to get us educated on various loan types, APR and comparative charts to help us stay well-informed and our pre-approval process has been very smooth. We recommend Amerisave for any home buyer specially the first time home buyers because they exemplify best customer orientation!

Amerisave Mortgage provided a team of professionals that allowed me to refinance my loan quickly and efficiently. They were extremely helpful, patient, and friendly through the entire process.

Website is very user friendly. Being able to upload documents is great feature.

My refi experience with AmeriSave was satisfactory.

The information on Amerisave's website was accurate and true. The rates are as published!!! The agent was very helpful and called to check on me as I was completing the application. Amerisave made the process easy and will save me $27,000 as I refinanced a 4.375% - 15 yr loan to a 3.250% - 10 yr. loan. I now plan to save for my children's college!

Right now, Amerisave has been great! We are past underwriting so I can say that the extra documentation they requested was very reasonable; an extra bank statement, a letter explaining something from me, a piece I left out, etc. They have been quick and thorough with their responses to date.

You guys were awesome! Kelly ** and Will ** are the two best loan officer/processors I have ever worked with. Thank you for making it so simple.

Good web page, easy to use, not cluttered.

I am happy with the transaction so far except the underwriters can be a little picky I think. Although, maybe that is why they offer the good rates they do.

Great service. Friendly and helpful staff!!!

I am very pleased with their service.

Excellent service that made a refi loan the easiest I was ever involved with. Quick turn around and very professional service.

If you prefer to refinance via online, I highly recommend Amerisave. Great rates and communication throughout the process.

Speed, professionalism, communication, interest rate, wow! I started my loan on Dec 9th and all papers were processed and sent for closing to the title company on Dec 19th! I am not a first time home buyer. Had to gather documentation for 3 properties I own, multiple bank accounts, and so on. So, completing the process in 10 days is MOST IMPRESSIVE! I have never heard of such timing! Considering that the offered interest rate was the best after comparing it multiple times with multiple lenders, I won't even bother shopping next time.

AMERISAVE IS A GREAT COMPANY TO DO BUSINESS WITH. They were really helpful on finding the best way for me to refinance my home... Their Website really made shopping for rates easy and simple. Even after their great service, they offered me $15.00 for this review (good or bad).

Purchasing a home on your own can be a daunting process. I was confused about the details and didn't know where to begin. I asked a close friend that works for another large lender for guidance and was told to contact Amerisave. I have been impressed by how extremely organized the process has been. Great attention to details. Outstanding customer service. All of my questions have been answered quickly and professionally. I highly recommend Amerisave and have already referred others to them.

I would highly recommend Amerisave for anyone who is refinancing or purchasing a home. The automated system is updated consistently during the entire process so you know where you are in the process. Further, the loan originator and loan processor are available for questions. The costs are guaranteed and you can't beat the rates!

I used Amerisave for a re-finance on my home and the service was excellent. They were efficient and very easy to work with. They were available all the time for questions and helped me to get the re-finance done very quickly.

I really like the service as you can do everything online. Easy to use.