AmeriSave Mortgage Reviews

Ross from Amerisave was great, he even tried to see if I could qualify for VA on second home. Although I didn't qualify due to I'm retired, even though my wife will live in home immediately, I appreciated Ross trying.

I've only dealt via phone with a few individuals at Amerisave, including my loan officer, Jeff. But in all cases these people have been courteous and prompt when replying to my questions and/or needs. Given the manner in which their business is transacted this goes a long way towards cementing the company's reputation among the numerous lending organizations that are available to the public. A job well done, keep up the good work!

A great experience. Mr. ** and Mrs. ** are true professionals.

Amerisave has been good to work with up to this point. Loan Officer and Loan Processor have been professional and responsive. PVl.

A great experience doing business with Amerisave. Very easy to work with. Will gladly refer this company.

I have done many property loan transactions in the past with many banks/loan companies thus far and I must say that Amerisave has been by far the best, smoothest, & friendliest company that I have worked with. My loan processor, Nikki **, is by far the best that I have ever worked with. She is always willing and able to answer any questions that I may have.

The rates and terms have been competitive and the process has been quick and user friendly.

Filling in the application and locking rate online only took me 15min. Interest rate and costs were competitive compared to other lenders. Both the loan originator and loan processor were very responsive. The overall process is straightforward and quick. I would recommend Amerisave to others.

Several years ago, I was looking to refinance and was referred to Amerisave by a friend. Since then, I have used Amerisave on two occasions and I love these guys. They are friendly and move their loans along very quickly. They offer just about every type of loan out there: conventional, FHA, VA, etc. I am currently in the final stages of a VA refinance. Everything is done online and I will warn you, all documents must be scanned and uploaded. That process took me several hours, but it would have taken me about the same time to track them down no matter what. They tell you exactly what they need and build a page to make it super easy. Once all the documents are uploaded, things move very quickly. You can log on anytime and see exactly what stage your loan is in.

Unbelievable customer service and no non-sense process. The best rates and programs. Closed in 16 days, from my online application to closing. Seamless process made easy by the Amerisave Team!!

Amerisave gave me the best rate of 3 companies. The process was super easy, with electronic upload, and my loan officer and processor communicated via email and phone.

Jim was very helpful and guided me through the whole process making it less stressful and quick. He explained every step and nothing was a surprise. Everyone involved was easy to work with and professional. Amerisave loans was quick, easy and low fees.

I had an outstanding experience with Amerisave. Rates were the best around, fees were low, there were no surprises, and my loan officers (Rebekah and Nikki) were truly outstanding and a pleasure to deal with.

If you ever have the need to refinance or purchase, this is a mortgage company you absolutely can NOT bypass. Excellent rates and superb staff will let you know you have come to the right place. After being in the business (not with Amerisave) and using them for over seven loans I have yet to find anyone that comes close to their high standards and professionalism.

I have used AmeriSave three times for refinancing and new home purchases. Their process is transparent and easy to manage via the online portal. I like the ability to obtain a clear initial rate quote, complete the online application and provide all documentation via the same internet-based process. The fees are clearly shown from the beginning and the staff are helpful and guide you through the required steps. No mortgage application is painless (yes, they need all the documentation, signatures and your "explanations" of certain aspects of your documents) but my experience with AmeriSave has been top notch and keeps me coming back. This has truly been a 5-star service.

Amerisave kept me informed every step of the way and quickly answered my questions throughout the process.

Website is convenient and easy to use. Personnel were extremely helpful. Encountered one issue that was quickly resolved to my satisfaction.

Sharon ** went beyond to give customer service to a client. I recommend her for anybody who needs a new mortgage process or refinance process.

I got all the help I needed. All my issues and concerns were addressed properly and on time, all my 3 loan processors were responsive and professional.

I called Amerisave because one of my friends refinanced his house through Amerisave. So, he recommended them and gave me the Website. I called and Spoke to Elana. Elana is very professional, returns calls and response to E-mail within adequate time. I just closed my loan and I am very happy with my experience. Great Job Elana and Katie.

My loan officer Sean ** is very competent. He had helped me twice before and subsequently put me on his VIP list. He kept contact with me and he called me immediately when he think it's a great opportunity for me to refinance my recent purchase. He addressed my concerns and helped me locked in a great rate that can't be beat else. Amerisave's rate lock process is very transparent and efficient. It took the anxiety away. I could see what I was getting instantly. My loan processor Lynette ** is extremely efficient and responsive. I was under the stress to close the loan before an overseas trip. Sean, Lynette and myself, we work as a team to facilitate the whole process. Lynette processed my case in the most efficient manner. She encouraged me when she thought I was doing a good job providing all the documents. I can't thank her enough that she made the process so painless for me, and we get to close at a record-breaking time -- only 15 days between when I first submit the application online to the scheduled close. I myself is a financial professional. From my experience with Amerisave and it's people, I see a greatly-run firm with bright future.

From the first day, using the AmeriSave web site, my service from the AmeriSave personnel has been nothing short of excellent. With their expertise and professionalism, I feel AmeriSave was a great company to do business with, I hold AmeriSave in the highest regard!

Amerisave is one of very best Mortgage co. in the market. You want service, honest with no games, this it.

I am going through the refi process with Amerisave and have found it very efficient. Everyone I have dealt with so far have been helpful and responsive. I can't ask for more.

Customer service was outstanding! The process was hassle-free and professional.

They are awesome and unbelievable. I refinanced with them three times. It's an amazing experience. Excellent rates and super service.

Complete online process from quote to closing.

I had an excellent experience with Amerisave Mortgage. While deciding which company to use, Amerisave had conversion tables to help me determine the rate I wanted and the term I felt comfortable. Their agent responded to our questions promptly and I was confident with the information he gave us. The paperwork required was easy to fill out and additional specific paperwork was listed with the exact description required. I had few questions concerning what was required to complete my loan approval. It is a great company.

Amerisave has been excellent with great rates and closing costs. Their customer service has been excellent. Thanks for the prompt service and timely closing. I recommend Amerisave to all my friends for their mortgage needs. Thanks again.

This is my second time using Amerisave for refi. They have great rates and are fast. The website is easy to use for uploading documents. They are very responsive to emails and phone calls. They get the loans closed fast.

I have been very happy with the process thus far. It was simple and streamlined.

This is my third refinance with Amerisave and I always had the best experience.

I was in the process of filling out the information online to get a refinance mortgage quote to combine my 1st and 2nd mortgage and Amerisave was the 1st company to respond as I was completing the information before I was even halfway through they had called me. The professional way that the qualified loan assistant helped me with the complicated items I was having to deal with on my credit report she helped walked me through the things I needed to do so that I could get the loan at the lowest rate possible in the quickest manner. This has been such a pleasant company that has went over and above to help me get the right loan for me and my husband. I would highly recommend them to anyone including my family and friends.

I simply checked the rates one day and saw a big opportunity to lower my rate, reduce the length of my mortgage (from 30 years to 20 years) and it was a very easy process. Highly recommend.

We are in the process of refinancing our home through Amerisave. It is very refreshing to be able to have my questions answered promptly and courteously, without the phone tag and misc. other means of corresponding. So far, the process has been almost seamless. Thank you for making it so easy.

I was needing to refinance my mortgage in order to get lower rate and borrow money from equity to pay off some credit cards. My loan originator and processor were quite helpful and efficient in helping me to do so. I highly recommend Amerisave Mortgage Corp. to anyone who is looking to save money on their rates. My experience was very good.

Pleasant service with no pressure. Good rate.

Great experience working with Amerisave on my refinance - the representative Ron was very knowledgeable and patiently walked me through the process and any questions that I had when I called. The website is easy to navigate and outlines everything that you need to submit. Great rates and customer service - takes the worry out of working with an online company!

I'm currently in the middle of my second refinance with Amerisave and it's going just as smoothly as the first one did. When refinancing I always have friends and family recommending specific agents in town but both times I've refinanced, Amerisave has been able to provide an overall better combination of rate + closing costs.

This is only the third mortgage I have done in my life and the first refinance. But this was by far the easiest loan I have ever done. The pricing was great and Amerisave provided the most clarity from start to finish on what the final costs would be along with the status throughout the process.

Quick, responsive, and knowledgeable.

I couldn't be more impressed with Amerisave -- specifically Elana and Donna -- who I've worked closely with the last 30 days. Both have been extremely professional, courteous, and we've had fantastic communication. I've really enjoyed working with them.

I totally give up after I was unable to provide all the pages and schedules A, of my taxes since I lost contact with my CPA, but the team Sean **, Lisa and Nikki didn't give up and work with me all the way until the loan was approved. heads up to amerisave team. Thank you guys.

I am refinancing my second loan with Amerisave.

I was denied credit because I was unable to print, read, and fax loan documents the same day received plus there was an increase of $100 two working days after I spoke with a loan officer. I regret allowing them to do a credit check on me without first learning of their requirements since that check probably lowered my credit score a few points (high 700s). Americans with disabilities who lack family support are unable to jump through their hoops so quickly.

I have had a great experience so far, everything has been explicitly explained to me. No hidden fees or rates. I was hand held through all of the processes, and felt really comfortable. Answered all of my questions and was always available.

I have to admit, I was hesitant at first because the rates seemed too good to be true, and some of the bad reviews made me pause. I know a company can never make everyone happy. However, today I closed a jumbo refinance within 60 days with hands down the best terms I could find anywhere. Multiple mortgage companies just plain admitted they could not touch the deal Amerisave was providing. Amerisave has the best documentation/status portals and workflow of any mortgage company I have used before. Going from initial application to lock within 15 minutes with an easy interface to upload documentation. The only knock I would have is the aggressive scheduling and somewhat high cost of the appraisal.

Our refinance was quick and easy. There was a little confusion (on our end), but one quick phone call put our mind at ease. I would recommend to others.

As returning customers, we are happy and thankful to have Nikki ** as our processor again. As always, she is very organized, detailed, and quick in her responses. Excellent job, Nikki! Thanks so much.

I applied for a refinance with Amerisave just one week ago, and everything has gone very smoothly so far. My rep is very responsible to all the questions I've asked. I'll be saving a bunch on my monthly payment and lowering our interest rate by nearly half a point with no closing costs!

Ron ** has been great. Explains all of the loan requirements and options well. He has been great to work with. Thank you.

Amerisave offers responsive, professional and friendly service. Their web site makes document uploading and monitoring of the loan progress easy to use and very convenient. Unlike other lenders, Amerisave is very straightforward with the interest rate and credit/fee options prior to the application and credit check process. I highly recommend working with Amerisave.

I am in process of acquiring a mortgage from Amerisave. From the beginning Adam and Nikki have been great to work with. They are heroically patient with me and my million questions, often having to answer questions more than once. They are always extremely responsive to all my emails and phone calls. (I don't know how they do it.) And, they always have the answers. We used Adam at Amerisave once before when we refinanced and received outstanding service then, and that is why I am using them for this purchase. And I shopped around with other mortgage companies -- but then came back to Amerisave.

From the moment I started my loan process it was a good start. I think I had a question when filling out my application and was a little skeptical that someone would call me back right away. To my surprise I got a call within a minute of my inquiry. Closing was seamless and quick. I am happy.

From the day I looked at the web site and locked my loan with Amerisave, it only took 21 days to close. Tiffaney ** & Will ** were both professional and helpful to make it simple. I shopped around and no one could beat the deal I got through Amerisave even though many lenders claimed to beat anyone else's deal. Amerisave's first quote was not beatable by anyone I compared to. GOOD JOB!

Greatest experience working with this company on my refinance. I will go as far as to rate them 5 star plus in all categories including quickness, knowledge, professionalism, helpfulness, and as a company available to the public. The above areas which I mentioned seem to be lacking in many other high companies. I have tried 2 other companies out there and whatever they posted was not truthful - actually became a game to prolong the experience and just make things miserable.

Online experience a positive so far. Like document downloading.

I was lucky enough to get a call back from Irwin from Amerisave. He was very knowledgeable, helpful and patient. He explained to me that the lowest interest rate is not always the best and why. The Amerisave company website is awesome because you can see visually (not just something someone is telling you over the phone) what are your options in selecting and the cost associated with the option. The closing cost were and appraisal fee was less than the other companies that called back. Plus you get a GFE right away so you can compare for yourself apples with apples.

I have had a very good experience with Drayton and Nona at Amerisave. They have been very prompt and helpful through the whole process. Thank you so much!

This is my fourth or fifth time getting a purchase or refinance loan through Amerisave. Every experience has been stellar! Their pricing, systems, technology, and team are very, very good! My loan originator Rebekah ** and my processor Ryan ** have been excellent and responsive! I would (and have already) highly recommend Amerisave as a solid lender with a clean, quick process supported by excellent technology and people!

Rebekah and Nikki have provided excellent service to help me through this process of buying my dream home.

Amerisave had the best rates and also was very responsive to my questions. They made a long process a little less stressful. I would recommend them for the future.

Sharon **, the loan officer, is very friendly and explaining me everything in detail, that helps me and my wife to understand clearly. Thanks a bunch to Sharon.

Over the last ten years I have financed or refinanced about a dozen times and have investigated or used more than two dozen banks or finance companies. Amerisave was by far the most efficient and the most pleasant to work with. Nearly 100% of the work is done online and the lists of information they require is very straight forward. One must say that the banking rules have gotten very complicated both at a state and federal level requiring much more paperwork. However, Amerisave did an excellent job of helping me through the process. Their fees are reasonable and the rates are the best on the market. In the end, I got the loan I wanted.

As soon as I requested online refinance quote, we received their detailed quote. Their APR wasn't the lowest but I wanted to go with the lender who was very responsible and fast. So first I checked their reviews on Consumer Affair Dept. They did have 4 stars when most of major lenders have only 2 stars. I also checked with BBB, they have the top rating. So I went ahead to apply the loan. Everything was done secure online. Their customer reps are very kind and quick. I am very satisfied with their service and I would recommend to all my friends in the future.

We were very happy to work with great professionals on our mortgage refinance. Bryan ** and Chrystal ** guided us during all stages of the process, were always available, even after hours, to answer our questions and concerns. We would be happy to recommend them to anyone.

Courteous, direct, efficient. Great company to refinance with. I actually get to talk to people... no machines here.

Amerisave is pretty good with online paper work! We have had a pretty nice experience so far with beginning the process of our refinance with Amerisave. Our initial contact with our loan originator, Ron **, has been wonderful! Seems as if there is a technical problem holding up our process with the loan processor. Will know more after the weekend.

I highly recommend Amerisave. This is the second time I have refinanced with them. Both times I found that they were offering comparable rates to other lenders; however, Amerisave blows the others away when it comes to discounting the loan origination fees and helping with closing costs. My loan originator, Jessica, has been wonderful in making the application process go smoothly.

Good experience for applying for mortgage. Process is surprisingly fast and relatively easy. However, sometimes is too detailed and over-regulated. Staff (especially loan processor) is very professional, helpful and easy to communicate with.

Great to deal with, best rates and customer service.

Responded to my initial request within 2 hours and got loan process started. Was kept up to date with steps completed. I loved how I can log into Amerisave website and check the status of my loan and what process I was on or paperwork I needed to complete. My loan processor was very easy to work with and made the process easy for me. As long as you have access to all your financial paperwork, it's a breeze!

Professional and speedy service throughout the process. No one else can match. A completely painless process with no strings processing.

Michael and Nona have been very informative and efficient throughout the loan approval process. Amerisave offered the best rate and I was able to acquire the loan with no closing costs as well. The ability to upload needed documents was very convenient and the website allowed me to check on the status of my loan with ease.

The loan process through Amerisave was very easy and the customer service was great. My Loan Officer was always prompt and courteous when answering my questions and helping me through the loan process.

Great application process. Efficient doc upload. Easy to read. Great communication with representative Evan **. I have worked in the mortgage industry, and believe that it's crucial for the lender to set proper expectations. Amerisave and Evan has done a great job thus far.

I was quite pleased with the professionalism that I received from the loan officer Evan **.

It is nice being able to go through and pick all of your numbers (loan amount, interest rate, etc.) at home. Also being able to get all of your paperwork submitted at home instead of bringing everything in somewhere is also convenient. The only frustrating part is having to submit files repeatedly. My loan was a way out so I understand where some information needed to be resent but not all. However, working with Nikki and especially Ross was great. They were able to answer all of my questions and got back to me in a reasonable amount of time.

Very easy to follow online application. Loan Officer **, very helpful with initial and follow up conversations.

What a nightmare!!! These people have requested the most ridiculous documents to refi. I have been divorced for 20 or more and already have refied 3 previous times. No one asked for proof of divorce. Initially I was promised a 4% rate but the paperwork come back at 4.25% I cancelled... I received another call from them and was then given the 4%. All along they knew I wanted to pay my own taxes... but once again the good faith stated the contrary... I find most of these short sentence praises of the company to be very suspect! I already paid the $400 appraisal that did not show up on the good faith either. My sister is a real estate attorney and thinks this company is crazy! WARNING! I asked to close within 2 weeks the second time around and they refused... Will probably not close on this one either!

My loan originator and loan officer have been extremely helpful and responsive, answering my emails at all hours of the day or night. As a first-time home buyer, I needed a lot of hand holding and they have been reassuring and supportive partners throughout the process.

Initially I was really happy with the service but hit a few roadblocks in between the whole process which makes me believe that the kind of service I got is not at all acceptable. Some key notes:

Excellent experience overall, and Rebekah was particularly pleasant to work with.

Very Informative, thorough and easy to follow process. Competitive rates. Quick in response and processing loan.

Brad **, my loan originator at Amerisave was the BEST! He was ALWAYS available to answer questions, no matter how silly they were. He treated me with respect, was very professional, and had a very upbeat personality. I would recommend Brad and Amerisave to my friends.

From the ease of use of the website and calculators to the low rate and little to no closing fees and great customer service, Amerisave has one more American Family thrilled with the process. What a breeze refinancing can be through Amerisave. We Strongly Recommend.

Kristina ** is the best. I am a returning customer and Kristina makes the process smooth. Thank you!

Very pleased so far. We are in the first stages of our loan, although very happy with the assistance from Adam **. He is very pleasant to work with, patient and kind. Adam is very professional and represents Amerisave well.

Home Equity loan - Friendly, patient and helpful representatives. Convenient online loan status.

This is my second time with Amerisave. The first time was the refinancing and this time was the home loan. Amerisave has a very competitive interest rate I could find on both internet and local. Just like my refinancing, Amerisave provided me really great customer service this time. While processing my home loan, I have two agents from Amerisave for my home loan; the mortgage originator, Ross ** and the processor, Nikki **. They were both extremely helpful and professional. Especially I like their speed of processing. The pre-approval is done within 4 days and the appraisal of the property is done and reported back to us within 4 days after our offer is accepted.

Andrew and Ryan did a great job. Lots of documentation, however they work you through it.

My experience with Amerisave has been great so far. I really like the ability to download all documents directly to the website. It took me 20 minutes to scan and upload everything that was requested. Email communication has been very quick and efficient. I'm aware what's going on with my application since I get email notifications if there is something additional that is needed. Also I can log in at any time and view the status of my application in great details with all time stamps. All my questions are answered within minutes which is amazing! Love it so far!!

The online application and document upload went really smooth. Appraisal order and inspection was a snap!

I received a prompt response and guidance to better understand the differences in rates as well as the website overall.

Rebekah and Randy have worked so hard to help us through this process. They patiently have explained any questions and continually keep us in the loop. I can't say enough good things about them! Top notch people! Highly recommend them!

I appreciated the fact that you accepted my request for a loan when others wouldn't cause of one bad credit rate out of the three you checked with.

During the mortgage underwriting process, all questions were answered in a prompt, professional, and honest manner.

Amerisave made the lending process easy and stress free. Every step of the way, they communicate what is needed by when to close the loan.

Easy to work, easy to understand.

I would highly recommend. Very easy to work with. Fast responses.

This is the 2nd time I have refinanced with Amerisave, quick and easy. Very friendly staff. Rebekah is great to work with.

I have refinanced my new house with Amerisave - after just purchasing the home and using the builder's lender, which I was not satisfied with. ** and ** did a great job of shepherding me through the process - and my payment has dropped $85 a month and the principal remained the same. Great job.

Amerisave employees, Michael ** and Walisa ** did a outstanding job on our new loan.

Amerisave's terms and rates were completely clear from the start, easy to compare to others. They were very responsive throughout the process. The online system for submitting documents worked well.

I was referred to Amerisave by my brother who has used this company to refinance his primary residence. I have used Amerisave for purchase of my first home. The Loan Officer and Processor were very knowledgeable and prompt with their responses. One thing I didn't like is that the underwriter questions were out of the scope of the loan. In this case you can speak directly to him/her and there is a time delay in conveying the answer, which ultimately leads to delay in closing. Other than this, I would go with Amerisave in a heartbeat with my home financing. The online interface is excellent as well as it gives the borrower updates on what is needed, what is required, what is the next step and the officer and processor are always available to explain. Unfortunately, they cannot speak for the underwriter, which is pretty much a disconnect. Closing costs were good. They do provide incentives and negative credit towards closing costs. Overall excellent company and experience.

Smooth mortgage loan transaction. I particularly find the online process to be convenient with all documentation handled from the comfort of my home. Dawn and Rebekah were on top of the process and kept apprised every step of the way on the progress of the loan. They were comfortable communicating by email, which in my option is a testament to the transparency of their process but also available by phone whenever necessary. They were both extremely professional and answered all my questions timely and accurately. My overall experience was great.

Your people are extremely knowledgeable, and the service is very, very fast!

It was great working with Amerisave for my loan and I have been guided well throughout my loan process and they were very prompt in returning calls and answering all my questions. Everything is transparent and a job well done!

It had been a great pleasure working with Amerisave. I would definitely recommend their service. The level of communication from the Agent, Processor is awesome. I have had previous with other lenders but Amerisave is much better!

The experience was pretty smooth and our loan officer Jeff and loan processor were wonderful. They were both very responsive to our needs. The level of communication we received was great! The only issue we had was the underwriter. I think the underwriter need to play more attention to details, he continue to ask for things that were already submitted. Yes, I would recommend Amerisave. The website is a plus as you can check for updates daily and follow the entire process to the end.

I've never refinanced online and by phone prior to Amerisave. I think it's great. Everything is very organized and I have plenty of time to upload required documents and forms. It's a very pleasant and no-pressure environment. The people I've dealt with by phone and e-mail have been very helpful, friendly and professional and have kept me informed of the status of my loan as things have progressed. Highly recommend.

This is my third experience with Amerisave. All have closed on time. I am especially impressed with Jacqueline ** and her desire to take us to closing. She hit a home run with us and will recommend her anytime.

Refinancing our interest-only loan has been easy and quick. Thanks to Samantha **. She is very diligent to get documents through the process. Their underwriting staff and Title company people are top-notch.

A friend recommended Amerisave to me. I went on the website and was able to get a quote with very little hassle. After comparing the rates to several other lenders I decide to move forward. I upload the required information to rate lock and order the appraisal and the interest rate ended up being .25% better than initially quote. The underwriting process has been extremely easy to follow and efficient. I would definitely recommended Amerisave.

The online loan process is very convenient and provides instant responses for most of the process. I am able to work on the process outside of normal business hours because it is online.

Smooth process in loan application. Very helpful staff (Mark **/Nona **) - would recommend to others.

The coordination between originator, processor and underwriter can be better.

The forms were easy to navigate. The questions were precise and to the point. It was uncomplicated.

The processor did an excellent job. She was there with me every step of the way. The Originator checked in periodically. The underwriting was the toughest part. The processor helped me get through it and was always readily available.

Fast response time; good communication with me; straight-forward application and requested materials. This company is much easier to work with than others I have used.

Amerisave has been extremely easy to deal with. My wife and I were trying to refi and I was not satisfied with the mortgage broker I was dealing with, (high APR). So I gave Amerisave a shot. As anyone who has refi'd knows, there is a TON of paperwork so I wasn't very enthused to try again with someone else, but I couldn't resist the the APR that was being offered on Amerisave'e site.

My experience with Amerisave Mortgage has been stress free and these days, that means the most. Everyone has been very helpful in guiding me through the procedure. That is one Email I am glad I opened.

I contacted several mortgage companies and Amerisave had the most competitive rates, very responsive and extremely considerate of my circumstances. I would recommend this company to my family and friends!

Personnel always responded promptly with any questions I had.

I've refinanced two houses with Amerisave. Both times I took advantage of their negative points system to refinance for free. I read a bunch of reviews first and was skeptical based on the negative ones. I've been pleased both times and if you have access to a computer (which you should if you're reading this) it's easy. Pick your loan and upload all the documents they ask for in a timely manner. I was honest, professional, and both went like clockwork. 1st refi closed in about a month, the 2nd one was delayed a few weeks due to some miscommunication. I expressed some discontent about the delay and they extended my rate lock free of charge, no questions asked. I really don't have a bad thing to say about either experience. Both times i significantly reduced my mortgage just by making a few calls and uploading some documents from my computer. The closing company even comes to your house to complete the settlement paperwork. I wouldn't hesitate to use them again.

Great service. Very responsive.

We are excited about moving into a new home. It wouldn't be possible without the help of the loan officers from Amerisave. I am thankful for their excellent services and fast response.

I am very please with the concern and the understanding they have shown to my loan application.

I am a person who almost never get mad over anything and I've never left a review over the internet over any product, let along leave a complaint. I applied a refinance from Amerisave several months ago and finally pulled my application because the never ending request for documents. It's impossible to satisfy them! I have a credit score close to 800. I've never been late on any payment. I have a job that pays $85K a year. I've gone out of my way to get the documents they want.

I disclosed my property was a rental property, being rented on a temporary basis at the very beginning of the process (on or before 5/22/14). Around a month into the process (6/24/14) and after much cost and time spent and opportunities lost, loan was denied since apparently Amerisave does not fund properties rented on a temporary basis. To me, this is a unfair business practice. They should have told me from the beginning of the process, they do not fund such properties.

Was able to be competitive with interest rate but had much lower closing costs. Loan officer has been attentive and in a high level of communications with questions to ask competitors and give explanations on the loan's real costs.

Amerisave has done a great job of making me feel like I'm a priority as a customer. I appreciate that!

Very pleased with the service, upfront fees.

I received Great service from my loan processor and loan originator, Prescilla and Andy.

I talked to two lenders (including Amerisave). Amerisave offers a better deal. So far I am happy. They are processing quickly.

Even though it took a little longer than I thought it should, my loan originator and loan processor really worked very hard to get my loan approved, because of a snag. They extended my interest rate lock and helped us work out the details. I want to thank Mike ** and Phylis ** for all their help.

Prompt and nice service from Richard ** and Tiffany **.

Amerisave team of Mr. M. ** (Loan Officer) and Ms. N. ** (Loan Processor) was Capable, effective and responsive to all our inquiries and requirements. We give them top professional marks and highly recommend them.

They have a bit more paperwork to complete compared to other lenders that I have used, however they were very diligent and helpful in getting us through the process. I would use them again.

I have used Amerisave several times now for lending and very much enjoy working with them. They have a no nonsense approach and the rates are low. Their website is easy to upload documents and keeps the process straightforward. I also appreciate the ease of contacting my loan officer for questions or explanations. Thanks!

I have refinance my home twice with Amerisave. I am now processing a purchase loan through them. I am pleased with the process and hope to close within 3 weeks of my offer acceptance. So far all is on track. I have and will continue to recommend Amerisave.

We used Amerisave twice for house loans. Both the times the rates and fee details as well as the process were very clear. All the staff throughout the closing process were very courteous and prompt with communication. This time we were able to close a week ahead of originally scheduled date and most importantly, no last minute unexpected charges.

I am in the process of refinancing my mortgage with Amerisave. So far the process has been incredibly fast and efficient. The only way I can see someone NOT using or liking Amerisave is if they are not comfortable using a computer or electronic documents. For me, it has been an impressive experience.

Amerisave is so easy to use. Website is great and easy to upload documents requested. Staff communicates effectively and keeps me posted on progress. Rate lock was great, did not change as it usually does. Amerisave is my go to lender for all of my real estate (I own 5 homes).

AmeriSave has been professional and available by phone. I like the rate and fee disclosures and speed with getting pre-approved. So far, so good and look forward to closing the loan with them.

This has been the best closing experience I have ever had. It has all been through email and their website. I could deal with everything on my time, like after work in the evening when I had time available. They walk you through every step of the way. I had a lot of things in my past that I had to get cleared and they tell you everything to do to get them fixed so you can close. Amerisave made refinancing possible for me, when I wasn't sure if it was even possible.

My experience with Amerisave has been great. They have moved my application along and we are getting ready to close.

Dealing with Amerisave was a great experience for me. The staff worked very closely with me with a wonderful attitude and very timely communication. Excellent Job!

Amerisave employees have been friendly and very helpful in getting me a mortgage refinance. They are honest and very effective.

After dealing with over half a dozen lenders, including the company servicing my current mortgage, I was blown away by the no-nonsense approach at Amerisave. Based on the business practices of most lenders, it is difficult to believe at first that Amerisave offers exactly what is shown on their website. Perhaps the best outcome of this practice: when you do need to speak to a loan officer, you can talk about real circumstances that affect your own situation, and get results much faster. Oh, and Amerisave also had the best prices.

Thanks for responsiveness and great rate.

Amerisave Mortgage provided an easy-to-follow format for acquiring information and completing the loan application. Drayton **, Loan Originator and Sharon **, Processor were extremely helpful in the most professional way.

I could not be happier with the service that I have received from Amerisave. Their online mortgage application process is second to none. I have complete and closed 5 mortgages with Amerisave and each one has been a pleasant experience. The fees are exactly as quoted and it is very easy to lock the rate and fees on their products.

I contacted 5 lenders and then interviewed 3 of them extensively before settling on AmeriSave on a Saturday. Andrew was very patient, helpful and responsive to emails and phone calls throughout the weekend, even when he was not in the office. Rates and selection were excellent and this was the only site I found that was offering a 10-year fixed ARM. There was a website issue and even though Andrew tried, we were unable to lock my rate or order an appraisal over the weekend. So he committed to honoring the rate on Monday and to arrange for scheduling the appraisal then. One thing I really liked was that Andrew said everything is done just out of their one office in Atlanta and that he would be my contact person during the loan approval and even after should any issues come up and those tend to do so with any loan over time. That means no foreign, anonymous customer service call centers. That, along with the great rates and Andrew's customer service pretty much sealed the deal for me.

We refinanced with Amerisave now for the second time on our home and it has been wonderful.

Ross ** has done a great job working with me to get the best possible loan that will work for me. Anytime I have had a question big or small he has gotten back with me ASAP.

Amerisave had the lowest rates and I was skeptical at first but everything is going great. I love how easy it has been to get them the paperwork, their web design allowed me to upload all my financials from my home computer with very little work. I don't even know how to work computers well. Andrew ** is great, he asked me what is the easiest way to communicate and really lets me do what is easiest for me. I email in off hours and get a response first thing in the morning.

Amerisave is easy, great rates and the best closing cost and discounts around. We have gone with them for our last 2 refinances. First time was simple and the second time is just as simple. It is nice to have upfront interest rates, APR and closing costs to be able to choose from. Thanks, Amerisave.

Amerisave is a great company that offers amazing rates and professional service.

I called around shopping for the best mortgage rates for refinancing and I contacted Donna for Amerisave. She was very helpful and emailed within minutes different options. I worked with Donna, loan officer, and Sharon, loan processor. They both help me with the refinancing which only took about four weeks from start to finish. Thanks.

I had an outstanding experience with Amerisave. Gordon and Dawn were amazing. They walked us through every step and were always available and happy to help. The process moved fast with lots of updates and the loan closed ahead of schedule. I highly recommend them!

Website interface is super with lots of helpful information. The interest rates were the lowest that I found for a cash out refinance. The transaction was easy and fast and without any significant bumps (20 days from application to approval). Best of all, the Loan Originator and Loan Processor always promptly return my emails and keep me inform of any changes in status. It's hard to believe there is a lender that provides great rates and great service and do it all so easily.

I very much liked Greg ** approach to advising me as to the benefits of working with Amerisave. Unlike some of Amerisave's competitors, there was no pressure. It was very helpful that Greg provided a link to the Amerisave website that offered a variety of loan types and Lender Credit packages that were customized to the loan amount I was interested in. Greg was very helpful walking me through loan qualifying and the loan application. Nikki **, Greg's Loan Processor, was very helpful throughout the loan application process and worked with me closely right up to the day of loan funding. Nikki was very conscientious to make sure everything was taken care in a timely way. I am happy to say that I am an Amerisave repeat customer and would gladly recommend them!

Everyone very professional and helpful!

They were so helpful the entire process keeping me up to date on things I needed to do and know.

I have had a great experience with Amerisave. The process has moved at the speed of my giving their needed docs. It has been great so far. I have already recommended others.

I loved the online easy follow process.

Amerisave had one of the most competitive rates, and the whole process was easy and fast. Great customer service and I would definitely recommend this firm to others.

Amerisave was a joy to work with! I started by playing with numbers on the website & everything was almost too good to be true. Rebeka confirmed the rates & it would be worth-while to refinance. Win-Win: Lower by interest rate, shorten the loan and save money! Rebeka & Nona were there every step of the way. Answering my questions & reworking my loan to find the best option for me. Closing was smooth & simple, no surprise. Highly Recommend Amerisave!

I have been very pleased with the service that Amerisave has provided through my application process to refinance. When I ask Priscialla ** a question, I get a prompt response. This means a lot to me, as I am a busy person during the day and don't have time to keep checking back for an answer.

Fast response, friendly, proactive. Helpful in preparing document and submission. Very satisfy with the service so far.

Simple step-by-step approach to complete Mortgage application and to upload files. Instructions are very clear. Looks like this could be best online mortgage application process.

The online convenience and speed of the process was wonderful. My loan originator (Katrina) was knowledgeable and efficient. Her customer service was outstanding. She responded with amazing timeliness to my inquiries and requests. Your rates were the most competitive of those I researched. I could not imagine a more painless process.

Great rates, great response times, great cs. Plus you gotta love the online cs portal. Makes submission of required docs a breeze.

Friendly and timely; I like being able to upload my documents.

Excellent communication by phone calls and by email. Detailed status always available online.

Very responsive in emails and calls, very knowledgeable in mortgage field and better closing cost compare to other lenders. Thanks.

I began my refinance process with my current mortgage lender and the experience was horrible. I then began researching who was considered the "best" and found Amerisave. The process was easy, my representative was awesome and I could upload all my paperwork online. Bottom line, their rates saved me thousands over what my current mortgage company was offering.

Had a good overall experience with our refinance. Nikki ** and Adam ** were excellent. They responded quickly to any questions we had. Nikki especially was very friendly, professional, knowledgeable, and efficient.

I am very happy with the service from Amerisave. Their website immediately gives a large number of options for type and length of mortgage as well as the effect of interest rate on money due at closing. Personnel are very friendly and helpful. Communication is by email so that I do not get phone calls which interrupt my day. Communication is timely and review of documents takes place quickly. A lot of documents need to be provided but this is true of every mortgage company. Amerisave also did not have a problem when the price of the house was renegotiated and the closing date moved up.

Amerisave has made my mortgage refi very easy and any questions that I had were answered very quickly.

Piece of cake. Way easier than I thought. Loved the upload doc feature. They always return calls quickly. Recommend highly.

I have very good experience with recently working with Amerisave Lender for my refinance my home. Loan Originator and Loan processor both were really helpful and honest with all details throughout loan processing. Great Job!

Great job! Fast and responsive.

The service was very easy and efficient online. The personnel were both courteous and professional.

Very patient, cordial and extremely helpful. Easy to upload documents. Keeps you up to date on progress of loan. Great to work with.

They are FAST, Quick and helpful to walk you through thoroughly all the way!! Great Job Amerisave.

Very responsive. Very good response for timelines.

Amerisave has great rates! I worked with my loan officer who answered all my questions and I had plenty since this is my first home buying experience. Everything can be done via e-mail and through their online portal which makes it easy for me since I'm busy during normal working hours. When I did need to call in, my loan officer made sure to let me know when she would be available to call back so I knew that someone was always working with me. She was great! Great service takes a lot of stress off the shoulders in all that goes into buying your first home!

I shopped around for months for a lender who would be attentive, speedy and efficient. Amerisave surpassed all of my expectations. I am so pleased with their customer service and efficiency that I have already recommended them to all of my family members and friends who are looking to refinance their home.

I love it. Take it from someone who bought and sold house for a living. Amerisave tells you all the costs upfront, document submitting is easy and the documents are never "lost" as other loan officers often claim. This company is definitely a winner.

I have found my contacts at Amerisave to be quick in responsiveness, efficient with the processing and reliable in terms of responding to questions and concerns. Daily communication, as necessary, and access to the Online portal to submit paper work and view loan status is great. Would highly recommend.

I always got prompt response from my loan officer and processor. Accurate information was provided in the first interaction on all occasions reducing possibility of errors and made the whole processing very smooth.

Michael **'s guidance has helped me to submit the needed documents quickly, which will expedite the loan process. He answers my questions quickly, and keeps me updated on the progress of the loan application. I highly recommend him.

This is my third time that I am using Amerisave for my lending needs. I would highly recommend Amerisave to any person that is looking to purchase or refinance a home. They have highly effective methods in providing an outstanding customer all along of the financing process. In addition of having very competitive interest rates.

Very happy with the process.

The process at times was frustrating as there wasn't consistent and specific communication as to outstanding conditions, but other than that, I am satisfied.

Rebecca and Karen were very knowledgeable and helpful!

Our Loan Officer and Loan Processor responded very quickly and answered all of our questions. Additionally, our loan was processed fast once all documentation was received. Their rates are very competitive and the closing costs were reasonable. We would definitely recommend Amerisave to friends and family and will use them again in the future.

This is the second time that I had the privilege with getting Nikki ** to be my loan processor with Amerisave and I must say that she is the BEST! She has always been very responsive and very patient with answering any questions that I may have.