AmeriSave Mortgage Reviews

Working with Amerisave has been very easy. They do everything through a secure webpage which makes submitted documents or any other information they need simple and hassle-free. Also if you ever do need to speak with someone, they get back to you in a timely manner and are pleasant to speak with.

Excellent experience so far; very responsive & easy to submit documents & track progress.

I started the refinance process on 1/5. It has been 2 weeks since I applied and everything has been going great. AmeriSave responds to all my questions very quickly. Their site is great showing every step of the process along with the latest status. I have had pleasant experience so far.

My loan originator and processor were very responsive and helpful.

Amerisave provided excellent services for my home loan refinance. Both times! Very simple documentation and website allows easy interface to upload documents so that it Amerisave can process the documents very quickly.

I am very pleased how quickly my LO and processor respond to my questions.

Amerisave is superb! The application process is so easy and efficient, and the loan originator and loan processor always communicate timely and efficiently. This is our second time refinancing, and we can't say enough about Amerisave.

Did an outstanding job for us. Who did? Amerisave. Aaron and Sharon are the best.

Harry ** was available on a Saturday at 8AM. Answered all questions. Website is completely interactive. All questions were answered by highlighting an item. Great experience.

So far it has been excellent everything. They are honest, fair, good customer service and very quick than major banks. Currently Chase servicing my loan I called them I wanted to refinance pain officer was mean and not helpful and not giving me a lot of option but Amerisave is awesome.

Service is excellent to this point and expect the same as we go forward.

I was impressed by the quality of service. Jacqueline patiently worked with me during the entire process. She helped me to assemble all required document. Today we successfully closed the deal. Would definitely recommend to everybody.

Polite and Courteous.

Amerisave provided excellent services for my home loan refinance. Very simple documentation since beginning of the home loan application and easy to upload the documents so that it enables Amerisave to process documents very quickly.

AmeriSave was awesome to work with. My team was always ready to answer all of my questions or concerns. It felt like they did all they could to push my loan through the process and let me know of any and all options I had. They always kept me up to date with what was going on. What a great team!

I am pleased with my refinancing experience with Amerisave. The loan process was quick and no confusion since I was always updated with the status of refinancing.

Fast response, Good service and honest.

I have dealt with Aaron for the 2nd time in less than a year due to my refinancing needs. I am very impressed with him being very courteous and responsive. Aaron ** and his loan processor, Sharon ** helped me close my loan in 23 days. Thank you Aaron and Sharon.

AmeriSave offers fantastic service, an easy to navigate application process, and friendly personal touch. Their website is easy to navigate, and their process conveniently allows you to upload required documents in the comfort of your home. Thank you AmeriSave for a job well done.

The service we received from everyone at Amerisave has been great. Our loan required a lot of extra work and they were there every step of the way. We were kept up-to-date all of the time. We received e-mails and progress reports any time something changed.

The people very knowledgeable, patience and friendly.

Although we have not closed yet, everything seems to have gone smoothly. I like the online interface, which makes it very easy to keep track of how the process is going and what information needs to be provided when. It is a lot more convenient than sending a bunch of faxes.

Amerisave did an excellent job for me. They really stand behind their product. All the other mortgage companies that I dealt with would also tell me that the deal I got was excellent. What I also liked was that I could do everything electronically.

First I would like to say that Karen ** and Greg ** have both been great when it comes to responding to emails and process times. I decided to give Amerisave a shot after a horrible experience with a broker (Loans4Less). The whole process with Amerisave is really simple when it comes to uploading docs. I would recommend Amerisave due to their low closing cost and great rates.

Excellent online application: clear, concise and exceptionally user friendly.

I am very impressed with my experience dealing with AMERISAVE. My Loan Officer is easy to work with and understand me as an individual and my personal situation. I have received excellent customer service throughout this refinance process.

Completed Third Refi with Amerisave. Highly recommended. They are efficient and transparent. Excellent low rates. No hard sell. All fees are low, upfront with NO surprises at closing. Staff are responsive, understanding and knowledgeable. Excellent web based document processing.

They really helped us get everything done at the right times. Very friendly staff.

So far things are going great and fast. Very pleased with the service and price.

Candace ** from Amerisave was excellent to work with. She truly went above and beyond in her work and I will have no issues referring my coworkers to Amerisave for refinancing.

I have credit score of 700+ and searching for lenders. I happen to found AmeriSave. Within minutes of filling details on portal, I received a call. I'm happy with the quote and filled the application with originator on phone. My appraisal report has higher value than purchase price, which made things easier. My loan was approved within 20 working days, which I couldn't believe. I appreciate their service and support throughout the process.

Highly recommend! Excellent email responses and online interface, which makes it simple for my busy schedule!

I am about to close my third loan with Amerisave and they are always attentive, quick to respond, and friendly. I have always been satisfied with their level of service.

I was so happy with the end result of loan, I am refinancing my investment property. At the beginning it was like any other loan company, keep asking for more and more paperwork - you give them that then they ask for more. I was getting really frustrated, I wanted to stop everything but I kept going and glad I did. My package was a little complicated because of the work I do and they didn't understand why I had so many W2s. They kept asking for explanations and reasons. They knew I was frustrated but they made it all right in the end.

Very responsive, helpful and willing to spend time walking me through loan application process and questions. Easy to use website to track and upload information. Quotes available quickly for a variety of rates without needing to give personal information.

Amerisave seems to ask for more information than other companies. Have lower closing cost and lower interest than other companies. You can look at a chart and see what interest you want and what the origination fee is that goes with it.

It isn't often that I meet people who are as OCD as I am, but I found that with Amerisave. And that's highly important when we are talking about big things like home loans. I was highly impressed with the service, up-to-date technology, and I would recommend Amerisave to anyone looking for a home loan. I would also use them again in the future if I needed another home.

I appreciate the understanding throughout this process. It has been a journey and looking forward to closing this loan. Thank you for working together and the communication aspects throughout this. I will be even happier with everything once we're done and we have closed this loan. Hopefully more feedback to come.

It was nice experience having refinanced from Amerisave. It was far better than I thought in terms of service, quality, and time. I would like to recommend Amerisave.

I've used Amerisave on multiple occasions because I've always found that their prices and services are competitive. I'm a busy person and like to do things over the phone and internet. Amerisave has saved me both time and money.

Amerisave provides all the costs upfront without having to give them any personal information unlike other lenders. You just do a simple search on their website and those will be your terms. I've used Amerisave for one purchase and two refinances. Their good faith estimates have always been accurate and their rates were the best that I could find.

Doing everything online is very convenient and transparent.

AmeriSave [Greg our rep] has been fantastic from day 1. He has explained the process well and has done the best he can to get us the best rate. I would recommend to anyone!

I researched several lenders before deciding to go with AmeriSave. They were knowledgeable and were able to give me the interest rate I was looking for as well as meet my financial needs. I am very pleased at this point.

The entire process has been excellent. The efficiency in the process is refreshing, and the web page layout lets a user know exactly where they are at in the process. Excellent experience with a first class organization.

The refi I am doing is going smoothly. My loan agent is helpful and patient.

Loan processor has been very patience and so helpful. Waiting on a closing date very soon. A family member is in need of medical attention with additional surgery and recuperation required. And can complete any home improvements as needed. Loan will be a blessing for all.

This is my third time trying to finance my home through Amerisave in four years trying to refinance my house. Every time I try to finance through them I get a decline. Although another vendor gets me financed. They seem to have very good rates and I figured why not give them another chance. This had to have been the worst experience I have ever had with a lender. I have been working on this loan for over 60 days. Several times over the loan process the loan agent and the processor stop calling or answering my emails. I requested to speak to a manager and no one returned my call. So then I emailed the manager and the Senior Vice President and neither returned my call. After several tries I finally got a hold of the manager for the processor only to find out the processor was no longer with the company.

The process of shopping for a refinance was made very simple when I arrived at the Amerisave Mortgage site. The website was simple to navigate and very easy to select the appropriate loan. The application was easy and I was pre-approved almost immediately. The loan officer contacted me shortly after submitting the application. She was informative and courteous. The necessary documents were easy to upload on their secure website. The appraisal was scheduled for the next day. Amerisave made applying for a refinance painless.

I shopped around for a rate, and Amerisave was the best among all other internet lender and a lot better than local banks. The employees are very professional, prompt and they communicate to keep you in the loop. I really doubt anyone could beat that kind of service and I will always come back to them for my mortgage needs.

This is my second time using Amerisave. I used them in 2013 when buying my home and am using them now to refinance at a lower rate. Their online upload portal is so easy and fantastic. There is no old fashion faxing and the loan officers and processors are so helpful. I would recommend them to anyone.

The ability to complete almost 80% of the mortgage process online, without multiple phone calls and/or paper applications is a necessity in today's world. AmeriSave has allowed us to be apart of the home buying experience without disrupting our work and home life routine. As soon as they complete the application/appraisal process with Electronic Signatures, AmeriSave will be the leader in the process.

As is great company I give A+ rating to them. I used them in 2010. Process was very smooth and no problem. Now the rate has dropped and I am refinancing again. Step by step application process to end.

The processor was nice and professional. He worked with us to get all the necessary documentation processed, the loan got approved. Now we are waiting to finalize with the interest rate and hopefully close soon. Thank you.

MY experience with AMERISAVE was AWESOME, VERY good company to work with.

Prompt, Professional, and Seamless Service... that says it all. Their people are extremely responsive and they get back very very quickly, sometimes on weekends, holidays, and night times. Everything goes in a systematic fashion and rarely see any hiccups.

Great website, prompt service. Kept me well informed.

Excellent customer service.

My 2 LOs have been STELLAR in communicating with me (Kim and Darla). They've proactively reached out to me every step of the way to inform me of the progress of the loan, as well as what they need. They've responded immediately to every questions I've had (and I've had quite a few), and been very helpful. Add to that the ridiculously low rate and fees, and this whole process has been dreamy (if you can say that about a refinance).

Web-based. No hidden fee. Fast approval. Rate lock. Excellent APR.

Both the originator and the loan processor provided timely updates throughout the process. But, not knowing how long each step normally takes, I've also periodically checked their website portal for documents needed and the loan status detail for progress. I really do like the convenience of Amerisave's electronic capabilities in their process. Eliminates voice mail tag and wondering what's going on.

I have tried other mortgage companies but Amerisave is clearly the best in terms of customer service, automation, and turnaround. Recommend them highly. Was very satisfied with the service provided by Tom ** and Phyllis **!

The process has been very easy from my first dealing with Donna to now working with Phoebe to make sure everything is in order. We should be closing quickly and I have used Amerisave before and would use them again.

The representatives at Amerisave worked quickly and efficiently to get the application to closing. They were always available to answer questions quickly.

Ann and Rebecca have been great. She has been patient while I gather all my required documents and her communication has been extraordinary.

We have used Amerisave multiple times and they can never be beat on their rates and fees. We have referred friends who have had the same experience and can't believe how much better than their own bank offers. The customer service is always incredible with quick responses and fast turnarounds. It's nice to be able to follow your own loan progress on the website and receive instant email updates at every step. The fees that are quoted when locked don't suddenly change at closing. You upload everything from home right into your own file that you can view. Ameriawesome!!!

This has been a great first week of my Amerisave Experience. All documents were immediately ready for printing and signing. The associate assigned to my loan has been very timely and thorough with his responses. Very Happy.

I have been unable to find another lender that can provide such great rates. I refinanced my mortgage a couple years ago and was very satisfied with the service I was provided. Now, I am using Amerisave for the mortgage on the purchase on my new home. The loan officer (and the entire team) is very responsive to my requests and questions. I have had a number of unusual occurrences, and the LO has been more than accommodating and informative. He is great. High praises for this entire organization.

Most communication with Loan Originator Roberto ** and Loan Processor Karen ** has been handled electronically. Updates are sent daily to keep me informed of where things stand in the refinancing process. What I especially like is that document uploads are handled electronically.

This has been so easy. The Loan Originator and the Loan Processor have been great to work with and very responsive. This has moved along faster than any mortgage application I've ever done. As long as the underwriting goes well, this will be done in record time -- and at the best rates on the market.

I think the Services at Amerisave is Excellent.

I like about Amerisave's online access to the loan process that kept me informed of the status. I have used Amerisave many times in the past and they have yet to let me down.

Working with Amerisave was a great experience. I had some challenging delays to closing, but they displayed much patience and executed quickly to solve issues.

Amerisave loan officer was prompt in answering all of my questions and helping me with the process. The whole application can be completed in 15 min electronically. Great service!

Amerisave provided a great service to my loan application and this is my first loan and I am so glad that you did a great job. Ms Rosalyn ** has been very very helpful.

Lenders were straightforward and moved quickly to get me the best price.

The service was very straightforward and concise. No one wasted my time talking me to death; they just gave me the bottom line of what I wanted to know -- their rates and terms, which are the best I have found so far, and it was consistent with what is posted on the website. The system was very user friendly and allowed me to get stuff done on my end even while the service personnel were on their holiday break. I'm very pleased so far!

I am a first time home buyer and the loan process is very smooth with Amerisave. From day one, my loan officer is very helpful and explained me each option in detail. I would recommend Amerisave.

I would strongly recommend Amerisave to anyone looking for a mortgage. Initially I was not sure what to expect because I had not heard of the company, but a friend recommend them to me so I started with a simple quote. When I compared the Amerisave price and rate to the other mortgage companies I had used in the past, Amerisave consistently had the best price. Once I decided to refi my mortgage with Amerisave, I was again surprised with the responsiveness of the team. I emailed a question to my Loan Officer on New Year's Day and I got a call back in 15 minutes. If I need another loan, Amerisave will be the first company I contact.

I have use Amerisave Mortgage Company three time. All have been pleasant experiences. They make the process easy and I can't find better rates.

My experience with Daniel and Jaime was excellent. However, I was not happy that Linear Title used the incorrect HUD statement that shorted me $1342.00. I know I will get this back in a couple of weeks but that isn't the point. Also, Global Notary seemed to have been confused in their administrative responsibilities and caused me concern and consternation by telling the notary that came to my house, that they (Global Hq.) did not receive certain signed documents. I just think the process would have gone faster had I had the opportunity to select my own local title company. Due to time constraints, I reluctantly went with Linear Title. I cannot recommend them due to the above error.

They have a slogan that says "Instant, Accurate, Simple", they failed on all three. Accurate? The loan originator tended to let his mouth get ahead of his brain. He sold me the loan in part by telling me that I would get a credit that would cover the closing costs and I would get any remaining amount of the credit after closing costs were covered. Later I had to point out to him that their own paperwork stated that under no circumstances will the borrower get any excess cash from the credit. Then he apologized for the mistake. Also he tended to exaggerate when referring to low interest rates and large credits. The actual numbers were never as good as he made you think they would be. The paperwork had inaccurate figures. For example the figure for the current loan amount on my property was double what it should have been. I was told it was a mistake created by the system and fixing it would cause things to have to be done over again. There were other figures that were incorrect maybe as a result of the lean amount being incorrect. Instead of him fixing the numbers I went through the whole process having to repeatedly see these incorrect figures and it really put me on edge. After all refinancing a mortgage is all about numbers and you don't expect them to be incorrect.

The service was great and they always returned calls and emails quickly.

Amerisave gets Five Stars for being the smoothest, most efficient online website I have used. The efficiency and quality of the work of the loan officer and the loan processor are excellent. Amerisave is an extremely smooth and well run operation in my personal experience!

AmeriSave had amazing rates and credits. Couldn't really be beat by the competitors even when I asked. Also low pressure. I like how easy it was to contact them and how responsive they were. I also liked the transparency of the loan process and the ability to see and manage the documents that needed to be uploaded and when they were approved/finalized. My biggest complaint is the outdated nature of the disclosure process. It was very tedious to download, sign, scan and upload each document that they provided which required signatures (about a dozen!). Hopefully they will modernize the process and allow e-signing soon.

It's great service with quick rate quote, upload ability for documents and check exact status of the loan. Prompt and efficient communication with loan officer. Title company was prompt in contacting and ensuring vesting was done properly.

We are about 1/2 way through our refinancing process and so far it has been very easy.

So simple my kids could do it. This is my second time doing a refinance with them. They are truly a "best in business" lender.

We have been very pleased with the process so far. We have refinanced before, and AmeriSave has made the process far easier and quicker than the other mortgage companies.

My experience has been excellent so far. All the processes are online with prompt availability of info and access to the loan agent.

The ladies are very professional.

I was impressed with the speed of our alignment of terms and procedure. You offered terms and procedure that felt good to me, I agreed and BINGO! The rate was locked and the paperwork began to flow. And all on a single Friday afternoon!

Process was simple enough. A friend used them before and did it all online. I wish I followed his advice and not used a phone number when requesting quotes but I learned my lesson by getting so many calls from so many lenders. At least these guys didn't call me too much and did most of the paperwork online with tracking. It's now 2015 with a lot of disruptive technologies out there like Uber, AirBnb and such. The refinance process shouldn't be so complicated and Amerisave seems to be more or less automated, thus making it easier to navigate and use and overall cheaper.

Great responsiveness. Quick service. Relatively fast approval. Very good to work with. I would use them again.

Super fast and easy coupled with the best rates and no fees!

As an analyst and in the financial industry by profession, my opinion is their rates and fees are among the best if not the best. The services has always been prompt and thorough. The one hurdle to the process, though, is the program really forces you to pay for an appraisal (close to $500) before getting even as far as a conditional approval - something you have to be okay with.

From my personal experience, I think Amerisave has very friendly web interface, friendly and hopeful customer service staff members. I would recommend Amerisave to my friends and family members without reservation.

Very responsive and helpful throughout the loan.

Amerisave always has the best rates and lowest closing costs. I've never had anyone that can beat their prices.

Great rates, transparent service and prompt customer service.

Amerisave provided us with the best loan including the charges that are added on top. They even beat our credit union. They have good customer service.

It has been a very easy and straightforward process working with AmeriSave. Being able to do all of this online has been a great experience. The secure site that tracks the process and allows for the uploading of needed documents was great. I have recommended my Loan officer to my sister who may be in the market to refinance.

Jessica is always very helpful and very kind also has a very fast response. I would recommend.

Thus far the loan process has gone smoothly and relatively quickly. The LO has kept me updated at every step and answered every question with patience and understanding of my needs. I am looking forward to the speedy conclusion of the process.

My husband and I have been very pleased with our experience with Amerisave. Everyone has been very helpful and courteous. The entire process has also moved along very smoothly.

I used Amerisave multiple times both for refinancing and purchasing. Their people, service and rates are great. The whole process is very efficient.

This company provides excellent communication.

So far so good. My loan process has been smooth and I have been kept informed and had all my questions answered along the way. I would definitely recommend Amerisave to friends and family.

My entire experience was a pleasure. Great rates, great service.

Expert service throughout mortgage loan process. Highly recommend.

Outstanding loan officer with a great personality who is willing to work hard to earn your business. Not afraid to go to his company's boss to ask for assistance with terms or closing cost. Very patient man with a good sense of humor. Not a stick in the mud. I would recommend this company & this loan officer to my family or friends when they are in the Market to Refinance their Mortgage. They will not only match any other offers, but will beat them in your favor. Guaranteed.

We are so happy with Amerisave as a Mortgage service. They have provided us the best rate for refinancing our home. They have always replied in a timely fashion, answered our questions, and helped us walk carefully through the whole process. We worked with Thomas ** and Ryan **, and both provided excellent customer service for us!!! Thank you Amerisave - we will definitely work with you again in the future!!!

I received excellent service at amerisave. Agents were very helpful and very responsive to all my requests and emails. Will recommend to friends.

I have been very pleased with the process at Amerisave for the purchase of our new home in Henderson, NV. Nona ** and Michael ** have been there every step of the way and very responsive to getting questions answered and closed on time. Thank you Nona, Michael and Amerisave for a job well done!

Great people to work with. I got to talked with real people instead of machines when I called.

This has been the smoothest mortgage experience we've ever had. Good communications and we're not asked for the same information or documentation multiple times as we've experienced with other mortgage companies. Courteous and respectful loan representatives.

I would recommend AmeriSave to anyone looking to refinance. It has been a great experience.

Out of all my experiences with various lenders, Amerisave website and customer service have been top notch. There is always a clear direction as to what my status is; not to mention, the most competitive rates! I would highly recommend this lender to anyone who is trying to refinance.

After having damage to our roof, our home insurance granted money for the repairs. We received the check and were made to give it to Amerisave, our mortgage company instead of being able to pay the roofing company. They keep saying they don't have all of the information they need to be able to get our money back (ex: missing pages 1 and 2) even though this has been sent via certified mail TWICE, emailed (with email address verification multiple times) FOUR times, and faxed TWICE (even though only one was required). They just want to hold on to the money as long as possible in order to make money. I understand it but they are using shady practices to accomplish it. I have asked for them to send something to me - email, etc. to verify receipt, but they refuse because then they have no more reason to hold on to the money. Complete scam artists.

Amerisave was the first company refinance to respond to my questions at the beginning of my quest to refinance my house. I had contacted several to compare rates. Amerisave offered the most choices and has been easy to work with. I would recommend Amerisave for all your mortgage needs.

Marisa ** and Nikki ** worked diligently to care of all of the minor details which needed to be completed to close my loan in a timely manner.

After talking to a few lenders Amerisave seemed to have the most competitive price for me. The whole process went quite smoothly and I had no problems using their web interface to transfer all the necessary documents.

Friendly and always responsive!

My experience with my refinance thru Amerisave was very well handled from beginning thru closing. Website easy to use and every detail was handled correctly and very timely manner.

Amerisave has been prompt and kept me in the loop at all times.

I’m currently working on Refinancing my house with Amerisave. They are excellent. They really take the time listen to the customers and are very quick to respond. My closing should be next week and the best part of it is that I will be getting money back at closing. You can’t beat this deal!!

The agent was patient and had the ability to explain clearly the facts of the loan.

Out of all of the many lenders wanting our business, Amerisave had by far the best rates and was the nicest to work with. Jeff ** answered all of our questions and was able to lock in a rate of 3.25% for us that caused other lenders to tell me (after I sent the Amerisave Good Faith Estimate) that they just could not match that rate or deal. Thanks Jeff ** for being there for us.

Ron and Antoinette made the refinance process a breeze. They are extremely knowledgeable and responsive. Their online system is the best that I have ever come across based on my experience working with many lenders. They extended the rate lock at no extra charge and worked with me at every stage to make sure that the loan closed smoothly. I am sure I will be working with them again sometime in the future.

My loan officer was very quick to respond, especially with the last minute snags that came up. Plus, Amerisave has the best rates around and you can lower your rate by paying extra fees and increase your rate and they will pay you. I strongly recommend Amerisave for your mortgage loan company.

I called many prospective lenders and mostly got the runaround to my direct questions. AmeriSave was direct, professional and friendly so I chose them. At that time, I had no idea of their streamlined system for document collection and loan status checking. The whole experience has been quite awesome.

Great customer service and follow up throughout the loan process.

AmeriSave has great support. They guided me through the process and stayed in contact throughout. Additionally I could always check the status on their website to know exactly the state of the process.

My experience with AmeriSave Mortgage Corp was excellent. Their site where you provide the Loan and Closing Documents was easy to use and understand. Even a "Cave man can do it". The Loan officer was always available for any questions I had. Also, they constantly email me keeping me apprised to what the progress of my loan is. There was no loan Origination Fee for us. If you are considering a Home Loan of any type I strongly suggest that you give these folks a call.

I was referred to Amerisave by a friend and have to say I am glad I was referred. Bryan ** and Katie ** were more than exceptional and did a great job keeping in the loop with the process. Amerisave has mastered the online approval and streamlined the upload process.

Amerisave was always available when I had questions or problems. I would use them again.

Very good team to work with. Helping and fast processing. Answered my questions as required as I was a first time buyer.

AmeriSave has been wonderful. Everyone we have dealt with in the loan process has been professional, courteous and informative. I spoke with several companies regarding refinancing my home and AmeriSave just stood out as the clear choice for me. I would highly recommend AmeriSave.

Agent well versed on mortgages & offered excellent rates.

My loan processer was amazing. Everyone knows the headaches involved with obtaining a mortgage or refinance. She was extremely knowledgeable regarding the military, and was able to clarify and explain the conflicting addresses, dependent locations, unavailability of documents and suggestions for similar documents to provide the necessary information to the Underwriters and credit risk. This refinance was a challenge as I am deployed while arranging for the loan. They were extremely responsive and I received an email reply to any questions, or document submission the same day I sent them, every single time!! I couldn't have asked for better!!!

My experience with Amerisave was nothing short of exceptional. All three personnel that worked with me on this loan were outstanding and went the extra mile to ensure I was well taken care of. I would definitely recommend Amerisave to anyone looking for a mortgage or to refinance.

The experience with AmeriSave is just plain outstanding. I like to have information, all of it, and have it now. That, besides being able to secure the best rate available by approximately 3/4 of a percentage point, is what really got my business. I wouldn't say that "service" per se is terrific as most of the work done in compiling and creating the needed reports regarding my finances was done by me, the consumer. But, their point of sale representative was outstanding and walked me through the entire process. Then, what really impressed me was the scheduling, completion and receiving of an in-depth home appraisal report in less than a week! Their methodology is really what sets them apart. Once my reports were uploaded, action was taken immediately. They are just the best, overall, that I've ever seen. Best value, quick, complete and thorough; how can it get better than that?

Knowledgeable and professional Loan originator (Shawn **) and loan Processor (Karen **) who (so far) have been providing updates, prompt responses to inquiries and questions regarding the loan application documentation and process.

Amerisave is prompt and complete. The process which seems so intimidating as a consumer is made so simple with their representatives. I am so glad that Amerisave called regarding my needs...

The process was good from the start with all the information about my options online. The loan originator was very clear, helpful, responsive and reliable through the initial process. My fears about dealing with an unknown/unfamiliar company were thoroughly allayed.

Amerisave has streamlined the refi process. I was able to do the whole process from my computer. The website is very easy to follow and the loan officers are knowledgeable and helpful. Thank you!

I am happy with the service provided by Amerisave Mortgage. Sales officer and processor's response has been very good and documents needed for the mortgage loan are uploaded online, making the turnaround time very efficient and fast.

I have a 782 credit rating. After sending a multitude of paper, including a previous appraisal, my app was denied. After 40 years of credit ratings in the excellent range the underwriter says my I didn't have a long enough history and too much credit card debt. The credit card numbers were know within 1 week of the application. At one point they were going to deny it because an addition on my house didn't have a permit from decades ago. It took 6 weeks to get the denial that could have been done in a week. My loan was for less than 70% of the appraisal value which would have dropped the payment $100 a month. A total waste of time and money. I do not recommend Amerisave for any mortgage needs.

Phoebe is a true professional and is providing me excellent customer service, thus far.

The staff was very professional and the on-line system was very user friendly. The interest rate we received was great. This process was painless and quick!

I was very satisfied with the whole service.

Amerisave called me after I had locked in with another company and offered me a much better rate and helped me get out of that lock and into theirs. They got everything started and to underwriting very quickly!

This will be our second refinanced loan processed by Amerisave. We're pleased with the timely loan execution and professional staff. The experience has been pleasant. We highly recommend Amerisave.

The experience has been very smooth and fast. The paperwork is same as the big banks but with a better rate. I switched and was the best choice.

Originally leery of online mortgage companies, Amerisave has made the process simple and pleasant. In the past we had always done our banking locally but felt that Amerisave gave us more and better options. Preferring to do business "face to face" was one of the concerns we had but Amerisave has provided courteous and efficient service. James ** has made every effort to address all concerns and questions. Making the process relatively quick and simple.

Although the paperwork required seemed rather overwhelming, Amerisave personnel were friendly, knowledgeable and quick with responses to my questions or concerns.

Fast, easy, stress free. You can do everything on line.... So convenient. Staff is very friendly.

Amerisave did great job to walk me through the steps to obtain a loan. Answered questions quickly by phone or email. It was easy and stress free.

Richard ** and La Tasha ** were a dream team to me... Flawless in every way.

Very good service. Not overbearing. Timely. Listened to what I wanted and not what they wanted to sell. Would recommend.

Theresa ** was very helpful throughout this entire process...and it was not an easy one.

Very fast turnaround, helpful answers to all my questions, and very friendly!

We wanted to refinance our Home Equity Line of Credit into a 30 year fixed mortgage. After checking with several banks and lending companies we decided to go with Amerisave. I started this process with Irwin ** on October 21. He was very helpful. Since then I have been communicating with our loan processor Kelly **. She has been awesome. We communicate almost everyday either by email or phone. She is very prompt with her responses and we hope to close by the end of November. I would definitely recommend Amerisave to friends and family. So far, the process has been effortless. Thanks Amerisave.

Excellent Service... My 3rd Loan with Amerisave. Exceptionally and clearly stated terms from the beginning involving Rate Quotes and Closing Cost Estimates. Easy to Upload Personal Financial Documentation. Superb Processing Department Communication and Processing Department Advocacy during the UW process. Close loans timely.

We thought everyone was very professional & loved the interest rate.

Sean ** is always available to assist in the process.

The rates, costs and service of Rebekah ** and Kelly ** has been refreshing and very helpful. From the very first response to my inquiry, they were prompt and informative.

Great customer service and timely on line updates.

AmeriSave offers competitive rates through no nonsense quotes. On top of that, their process is very efficient enabling borrowers to upload all ended documents to their website or emailing them as an alternative. This avoids faxing, mailing, no hard copies, saves paper and trees. Allows borrowers to respond wherever they are, even when overseas like I did this last time while traveling in Asia. Have done multiple refi's with them.

Amerisave did a great job. Worked hard and closed on everything.

You keep in contact with me on a regular basis.

Throughout the process, the folks at Amerisave have been great. Professional, prompt, and helpful. They were willing to take the time to explain everything throughout the lending process. They also had hands down the best closing cost credits and highly competitive interest rates. I would definitely recommend them.

This was by far the best home buying mortgage experience ever. I worked with Michael ** and Randy ** Together they were great. I was Pre-approved early on in the process and after that the process of getting to the closing table was seamless. If you are looking for the best rate, an easy process, and great Service. Call AmeriSave.

Great experience! Cut my interest rate in half with a refi. Now my payoff date is much closer. Thanks!

Our experience with Amerisave has been very positive with a seemingly stressful event. Thanks so much for their time and assistance.

This was an amazing experience. Jessica and Landen were very informative. They stayed in contact with me through the whole process. They were very helpful.

Nikki was especially helpful in working through the intricacies of our loan.

Quick and easy process with low fees.

Amerisave employees (Allison ** and Sharon **) treated me like gold as if I was their best friend!!! Both were always concerned to provide me with excellent customer service and they did. I could tell they wanted to go the extra mile in customer service!!!

Very fast and professional. My 4th company and by far the best. You know exactly where you are in the process.

The whole experience with AmeriSave has been great. Loan officer are responsive and helpful in answering questions. The loan officer even went out of her way to make sure that I am getting the best deal.

What I like most about your service was the service I received from your Loan Processor, Tiffaney **. Always professional, always kind (even when I was exhausted from providing documentation) Tiffaney explained the each additional request and/or requirement. She answered my emails after hours...she listened, she resolved conflicts, and just when I was about to give up, she cared. I believe that you have one valuable employee and I hope she is compensated well for the terrific way she represents your company.

I've very happy with Amerisave, great rate and service.

Staff is extremely courteous and professional.

I started my loan application on Nov 3 and as of today (Nov 8), it has been sent to and reviewed by the underwriter, you can how smoothly it has been. I am very grateful to the loan initiator, Jeramie **, and the Processor, Tiffaney **, both of them are very friendly and helpful. I am also very pleased by the friendly online submission system, it is so convenient and efficient. I want to say, thank you, Amerisave!

Harry ** & AmeriSave were both great to work with. AmeriSave gave me rates and fees that could not be beat by the other 9 lending companies I was in contact with in over a 2-week period. So save your time and go straight to AmeriSave and don't waste your time searching, for I have already done that for you. And if possible, I would personally recommend working with Harry **, for he is very knowledgeable in every aspect of Mortgage loans and Refinance loans. Thank you.

The rate quote is accurate and transparent unlike any other lenders. The fees are very reasonable and the customer service is courteous and professional. The loan closed fast in about 3 weeks!!

Using AmeriSave was so easy and fast. Their site is extremely easy to navigate and the way they have laid out your page, it makes it so easy to know what you have to do. Services were fast. The longest thing was waiting for my Title. Very friendly, very responsive folks work there. Totally would recommend it.

Michael ** has given the most excellent service and follow through I have ever received from any organization. He is prompt, knowledgeable, clear, concise and courteous. If I were organizing my own company would hire him sight unseen. Amerisave is fortunate to have someone of his caliber on their team. I feel blessed to have had the benefit of his expertise.

The team made my refinances fast and easy.

I wanted to refinance our home equity line of credit into a 30 years fixed rate mortgage. I contacted several lenders and went with Amerisave because they gave me the best rate, and Irwin was very easy to work with. He was very informative and listened to what I wanted. We will hopefully be closing at the end of this month. I would definitely recommend them to family and friends.

Last year ago I had unpleasant experience with Amerisave, I am glad that they have resolved a lot of their issues and gotten rid off incompetent personnel! Shaun and Nikki made this a very positive experience!

Amerisave has great rates and easy access online to upload files. Very thorough in their approval process.

Amerisave made my refinance experience super EASY. Most everything was handled over the internet and when I had questions, customer service was just a phone call away. I would recommend Amerisave to anybody looking for a new loan or to refinance an existing loan.

Fast, efficient, great communication and website. The originator and processor were true professionals.

Great people with great service, and also the good interest rate, definitely recommend to friends and family.

My mortgage originator, Rebecca ** has been a pleasure to work with. She was very helpful and responsive and I would definitely do more business with her. Unfortunately, my experience with my loan processor, Kristen ** has been less than ideal. She has not been very responsive, has often asked for documentation that was previously provided and has not been very professional in her communications. While I will continue to do business with Ameritrade through Rebecca, I will certainly make every attempt to avoid using Kristen in the future.

They been very helpful.

The rates were the lowest I could find anywhere, and the Loan process was very quick.

The experience dealing with Thomas ** has been great and I would recommend this man to anybody that needs any kind of loan. Thank you Amerisave and Thomas **.