AmeriSave Mortgage Reviews

Amerisave got me the best loan terms I could have hoped for today. The title officer was amazed at the great terms I got on the loan. I liked the online documentation manager and loan status page. I didn't have to fax anything so the loan process was pretty quick although extensive documentation was required. I'd definitely do business with Amerisave again!

After applying to several mortgage companies and waiting at least three days for any response, I tried Amerisave. I applied at 11:30 pm, the following morning before 9 I had a knowledgeable rep on the phone telling us the next steps. I am very impressed.

Great customer service and they are always happy to get you the answers you need!

Fast, friendly response!

I have been trying to complete a refi with Amerisave for the last 5 months. I have spent over 8 hours using their difficult system to upload 55 different docs, only to get a new underwriter and be requested to provide updates and further information. I have completed 5 refi's in the past and this has been the most painful and difficult company to do business with. Please shop around and find another company to meet your mortgage needs.

Very easy to log on to the secured website where they give you a list of everything that you will need to upload to do the loan application. So far it has been easy and very efficient.

I have been very pleased with Amerisave. Everyone that I have had to work with has been very professional and very responsive to questions. The rates and options are also excellent. I am very pleased so far with everything. I would definitely recommend Amerisave to others without any reservations.

The process of refinancing a mortgage through Amerisave is easy and painless. The loan officers are very prompt in replying to all inquiries. Definitely a stressless process.

My agent was amazing and so helpful. At work I can't really communicate via phone so we were able to email. She was so responsive and helpful. She answered all of my questions.

Amerisave offered great rates and options right out of the box. Their website and process makes it very simple and a very convenient way to download documents. This helps keep everything organized. I would definitely recommend them to any one needing a first time mortgage or a refinance. Even during this busy time for them they have keep me up-to-date on the timeline of our loan process.

Great interest rates with low lending fees. The Loan Originator ** and the Loan Processor ** were very responsive and courteous. Had to provide a lot of documents and the underwriting took longer than usual because so many people refinanced at the same time but Amerisave would keep the interest rate locked during the whole process and it finally got approved. I would highly recommend Amerisave for refinancing!!!

The process of refinancing through Amerisave was simple and clean. The rates and closing cost are outstanding. I received timely updates from my LO explaining the status and all the steps. Second to none. The LO went above and beyond to make certain I understood everything.

Excellent service with Amerisave. My interest rate on my refi was really good. Amerisave kept me updated during my loan process. I strongly recommend Amerisave for any mortgage needs.

Amerisave did exactly what their name says, they saved me a bundle of money with excellent service! Their staff was informative and patient. Thanks Amerisave.

Loan application was January 15th and was pre-approved, locked and also approved through underwriting -- which finally occurred 50 days after application and took 20 days. I have supplied 114 documents so far (I do have a HELOC and a couple of rental properties also, so a couple extra are expected) and many of these multiple times. While I was approved with only 1 contingency (to supply one added HOA document), I have since received no less than 9 -- that is correct, NINE -- additional requests for NEW documents that make me realize that Amerisave has no actual intent on going to closing. IT IS CLEAR THAT SIMPLY DON'T WANT TO EXTEND THE RATE LOCK AS PROMISED (all due to their delays) since rates have since went up and they will lose money.

I had been approached by another company to refinance and all the reviews were very negative. After a little research, I contacted Amerisave as their reputation was extremely positive. I am very impressed with this company. Their website provides many options for interest rates and terms that spell everything out up front. When I asked for a call, no sooner had I submitted my inquiry than someone was calling me. My loan originator was extremely knowledgeable and was able to answer all of my questions. I also appreciated being able to submit all of my documentation to them electronically and the continual updates on where I am in the loan process. Overall, I am very impressed with this company and am glad I chose to refinance with them.

Amerisave has been a great company to deal with both for my home as well as a few Investment property loans. ** has been involved with me now for three loans. ** has come aboard on this last one and also done a terrific job. The rates they offer as well are second to none.

These guys at Amerisave are the big leagues! Don't get discouraged of the process just because it's all done online and through the telephone. THIS JUST MAKES THINGS SO MUCH EASIER! I'm not great with the computer and it was a very pleasant experience because they will walk you through the process every step of the way on the phone.

The process took a while to complete due to the huge volume of Loans they had to handle. The communication from the representatives was excellent, explaining the reasons for the delay throughout the process. The website is easy to use and the whole process was very smooth. Special thanks to ** for their responsiveness professionalism.

Very helpful and supportive throughout the process.

They keep the process rolling and keep everyone informed on the status.

Still early in the process but so far Amerisave and the loan officer I am working with, **, have made the process easy to navigate. I look forward to closing on this loan and to doing more business in the future!

** was the sole reason I decided to go with Amerisave. He was kind and patient, answering all my questions with respect. He never pushed me or made me feel pressured or rushed. He answered all questions I had and returned emails and phone calls promptly. He has kept me abreast of every step of the process. I have not finished the loan process yet, but everything seems to be going along well. My favorite thing is the loan status checklist. It explains every step of the process and shows you when each step has been fulfilled. For rookies like me, it helps me to understand the process.

To date the experience has been good. The loan officer was fair and knowledgeable. The online process has worked efficiently. The process, rates and costs were clearly explained. Response to my questions were answered timely by phone and email.

The Loan Originator and Processor have taken all time necessary to listen to my needs and help me understand the basics and nuances of mortgage financing. Customer service is friendly like a local bank one has done business with for years. The rates and fees are extremely competitive. The online filing process is much easier than I anticipated. The closing has been delayed beyond the lock period, but Amerisave will extend the lock at no additional expense.

My mortgage banker is very responsive--calls back quickly and answers my questions with details. I had an idea of what kind of mortgage I would qualify for but I was a little off the mark.....my banker worked with me to find a way to qualify for the house that I want and was able to get me pre-approved.

From the beginning I sensed this company was different. I like how their rates, points and fees are clearly explained so one knows exactly what the transaction will be. Since my original inquiry, Originator ** has stayed in contact and was always available for any inquiry. **, Loan Processor, is showing the same commitment to delivering great customer service. I am severely "technologically challenged," but have managed to handle this paperless process with the help of Amerisave staff. As a customer I often hear companies talk about making customer service a priority, but this is truly one of the first companies I have encountered making that commitment a reality. My inquiries are answered within hours, not days. I am just a middle-aged gal refinancing her little house, but -- and I kid you not -- I feel like I am getting the royal treatment. I am truly impressed by my experience with Amerisave.

A simple and accurate process. Cost are fair and accurate. Reps are professional, no pressure, knowledgeable. Their website is convenient to use and simple with numerous financing options.

Great service, quick response. Thanks to ** for her great service in helping us with our refinance.

Amerisave is hands-down the best mortgage provider I have found (after a LOT of research, experience & comparison) - personal, thorough service, timely support, and the best rates ever by far. They make arranging a mortgage or refinancing a pleasurable and satisfying experience (I never thought I'd say that!).

I generally don't take the time to leave such thorough reviews as I lead a very busy life, however, I think it's pertinent that I share my feedback and experience with Amerisave so that future prospects can read an honest review from a very satisfied client/borrower. I was initially a bit skeptical due to some reviews I'd read online but I am so happy that I decided to trust my instinct and move forward with them.

** provided an excellent customer service. She took her time to walk me through the entire refinancing process. She alleviated my fear that the online refinancing at Amerisave Mortgage Corporation is NOT a scam. I had the best rate of 3.625% for a 30 year jumbo loan. Just a month earlier I refinanced with another internet lender and my rate was above 4%. Thanks for all your hard work and dedication **. The loan did take a little longer to close, but it was worth the wait.

Amerisave provided professional service and the lowest rate for my refinance.

They were very professional, efficient, communicative and patient. They keep me inform every step of the process and help me get thru every obstacles I had.

NEVER have I worked online or in person with a person who was considerate of my needs, questions asked and timely response. If she didn't know them, she went looking for them. I would ask for her again if I were in this situation or recommending someone to a finance organization. I am a Real Estate Broker and have seen it all... she is the BEST.

Amerisave is a wonderful company. I've had several homes so I've been through this process before and I can say that Amerisave is by far the easiest company to do business with - from my first contact ** to my final.

Amerisave is the best. I was dealing with another lender who was giving me a cold shoulder so I was browsing ** and saw Amerisave mentioned pretty favorably. I reached out to ** and explained my dings on my credit and set my expectations correctly.

Everyone I have worked with at Amerisave has been prompt, courteous, knowledgeable, and accessible. And their rates compared favorably for sure. Couldn't ask for more!

I contacted the company to refinance a rental property. Their service was efficient and professional and their options were competitive. Overall service was commendable.

We received outstanding service from our loan officer **.

The company has a fine online system and very good rates. The problem is that they have very poor underwriting and continue to ask for additional documents that are difficult if not impossible to obtain. It's like they do not want to close the loan. I applied for a simple refinance on a home over 80 days ago. The loan has an LTV of 44%, I have high credit and high income with w2's. Very simple to close but these incompetent processors and underwriters ask for things that are mind blowing. They are so back logged that the loan has been in process for over 80 days and still not closed. Now they ask for copies of my check to the IRS that has not been cashed. I would not recommend them to my worst enemy.

** and ** demonstrated excellent knowledge of the loan process. I was pleased with the ease of the online process, low fees and communications from start to finish. Amerisave has my loyalty in this very competitive business.

I refinanced my property using the AmeriSave services online. The application and qualification procedure was very fast and easy. I tried many other lenders and their are the only ones that provide you with the widest range of finance options and scenarios from the very start, so from the beginning you are presented with all the customized rates and loan plans possible for your evaluation. Literally within one minute after applying I received a very courteous call by a Loan Originator who took me by the hand during the entire process until closing. My refi was then assigned to a single Loan Processor who worked with me during the entire time and kept me well informed via email and phone of all requirements and the different facets of the process.

I have had so far a great experience working with my loan officer; he has been very patient, friendly and courteous in helping me get to where I need to be. I would strongly recommend this company to anyone who needs this service.

When I first started to deal with this company I was satisfied. They were telling me "everything I wanted to hear". I was upfront with them from day one that my wife had recently purchased a business and had not been employed there for at least 2 years. They told me that this would not be a problem as long as we made enough money. Well, after 3 months of being dragged along and everything already paid for on our end, we were denied. For what? My wife not having owned her business for at least 2 years... Well played Amerisave.

All of the support and processing personnel are helpful and prompt.

** is very skilled loan originator and help me to get my goal. That is what I really wanted. Thanks Amerisave!!!

Great team all around. I was promised my locked rate will be lowered since rates dropped. I believe them, if not I'll need to elsewhere. But I'm sure they will.

The Amerisave site was easy to use. I was able to submit documents anytime, which saves lots of time for me. Two loan officers were pretty easy to work with and responsive.

Great customer to work with. Currently on third round of refinance and my experience could not be any better due to professionalism and promptness on behalf of the staff.

Working with AmeriSave has been a great experience. From the first phone call throughout the processing, they have kept us informed. Their website is so easy to review where we are at in the process.

** was extremely knowledgeable and efficient. He was courteous and patient with our questions. We received the lowest fees and the lowest interest rate with Amerisave than with any other company where we shopped. The Loan Processor was professional and got our loan to the Underwriting Dept. very quickly.

Outstanding Customer Service! ** were great to deal with! They were pleasant and very knowledgeable. Their online portal made the process very easy. I would highly recommend this mortgage company to others.

Took three months for a refinance without any issues, on a loan they already had! Have done three loans with them and no problems before. Check what their backlog time is before you begin.

Loan with Amerisave was easy and web portal works excellent. I was able to see my loan status anytime.

Big Banks will not be the same since Direct Lending showed up and provided solutions for real people with real lives. My experience with Amerisave has been totally online and being connected does not mean you must meet someone face-to-face. What it means is that the people up front or behind the scenes are right there for you, day and night.

Great rates and the whole refinance was done through online.

I am very pleased with Amerisave. Their Originator and Processor have been very professional and responsive. The portal and electronic document filing are very efficient and make the process very easy. I highly recommend AmeriSave.

While I still prefer face to face lenders, as online lenders go, this was fairly painless.

We have dealt with banks for many years. So far Amerisave has been the best. They have a simple upload site. The pre-check before underwriter was great. My loan shows everything is ready to go so we'll see. The only negative is it takes a while but at least they try and keep you informed.

I am in the process of refinancing my load with AmeriSave. So far, the process has been very good. I would recommend anyone thinking of refinancing to check out AmeriSave. Their calculator will provide the rates and lender fees for all their different loan options.

Because rates were down for a bit and home values were up, we embarked on refinancing two houses simultaneously. We refinanced our primary home and a rental condo. We needed to close both loans at the same time because we were using some cash out of our house to lower the loan amount on our condo. Our loan officer and loan processor are great and have been in constant communication for the entire process. Our refinance experience has been long. This is due to the overwhelming demand for mortgages and Amerisave has had a backlog of loans. But our rate lock has been extended with no cost multiple times. This is our second experience with Amerisave. And we would probably use them again if rates come down again.

I would highly recommend Amerisave to anyone looking to take advantage of today's excellent interest rates. Their easy online process, low closing costs, and excellent interest rates made refinancing a breeze. ** provided excellent customer service and was always available to answer any of my questions. Truly a joy to work with.

So far, loan originator and reviewer have been helpful and keep in touch about progress of loan.

Electronic application process has been timely, smooth, and accurate. Very easy to upload documents, monitor process of loan, and follow further instructions. Website consistently works. Staff has been courteous and consistent throughout process.

Great service and online portal to track progress.

Very grateful for the help and solutions that Amerisave gives to help people. Looking forward to our closing day.

Although the amount of required paperwork is significant (as with all loans these days), it was always very clear exactly what was needed and the status was easy to at check any time. Because of their high volume, it took almost twice as long to close as originally expected, which is why the lower rating on responsiveness, but they still honored the original rate lock and closing costs, so it wasn't a big deal for me.

We are in the process of refinancing our home with Amerisave. The process is going very smoothly. The rate was good compare to the other mortgage company I checked with. I would recommend anyone thinking of refinancing to check out their site.

The loan processing with AmeriSave was fast and easy. The information requested was easy to post and track completion as their web site is very easy to navigate. As always, people make the difference and my loan processor ** was awesome throughout the entire process. I would recommend AmeriSave to anyone seeking a new mortgage or refinance.

My loan officer and advisor were good to work with. However, the underwriting process is terrible and would not recommend to anybody. It has taken 90 days to refinance an existing mortgage....I am still not closed. I get asked questions and documentation requests on the 90th day that should have been asked in the first week. Completely unacceptable process. Will not use or recommend ever again!

My experience has been very frustrating. The process has taken months even though I have good credit and sufficient equity in the home. In addition, the appraisal came in well above where it needed to as well. Unfortunately, there have been an inordinate amount of requests, conflicting information, lack of proper responsiveness and strange, concerning emails from processors when they read my poor reviews. Let me tell you, in this day and age, it is very concerning to get contacted by someone that has an ax to grind over your review and who also has access to your most sensitive financial information. Repeated attempts to escalate my situation to managers or supervisors have proven pointless. Finally, I looked at the BBB listing for this company, and everything became clear.

Excellent communication through every step.

Good service, good customer service, but it takes a little longer than I expected. The rate was good compare to the other 3 mortgage company I checked with.

I would recommend Amerisave for your home loan needs. Everyone we worked with was highly professional and got us just what we needed. I loved that all my questions were answered.

Our Loan Originator and Loan Processor have been very helpful and timely in answering our questions and keeping us informed of our loan progress. We are very pleased with their customer service.

I just closed my loan with Amerisave and I'm thrilled with my new rate. Customer service from ** and ** was great and I would recommend them to family and friends.

They definitely care and do a great job at walking you through this very confusing process of home loans!

We are in the process of refinancing our home with Amerisave. The process is going very smoothly. After checking with several lenders we found Amerisave to offer the best deal. Their calculator lets you easily see the rates and lender fees for all the loan options they offer. I would recommend anyone thinking of refinancing to check out their site.

I have had a very positive experience so far with Amerisave Mortgage Co. The people with whom I have had dealings have been helpful and understanding of my questions and mistakes along the way. There was a bit of a surprise when I had to pay off a bill before we could proceed, but that information came early enough in the process to allow me to make a decision about proceeding without feeling locked in.

I started my loan application on 01/05/2015 with above 800 credit score and LoanToValue (LTV) is 62%, Still my loan is not yet closed. All my documents uploaded within 2 days to Amerisave. Also I missed golden opportunity on interest rates with other banks. Last 3 yrs, I have applied for 3 refinances with BOA, WellsFargo and OnqFinancial without any hassle. I strongly suggest everyone to go with other lender. It's totally waste of time. My loan supposed to close by 03/17/2015. Still working...

My experience with Amerisave has been awesome! Both individuals that I'm working with have been knowledgeable and friendly, a rare combo nowadays! I would highly recommend Amerisave to anyone who is in need of their services, simply a great experience!

Our loan was processed quickly and efficiently. Amazing company and I would highly recommend.

My refi with Amerisave was easy to complete as the customer service people are professional, are very quick to respond to any questions. I would recommend Amerisave.

Amerisave has made buying my house quick and simple. Their knowledge of the industry has been flawless throughout my loan process.

I would definitely recommend refinancing with Amerisave. ** was a very knowledgeable and professional representative. His extensive experience was evident in the way he made a fairly complex process seem much simpler that it could have otherwise been. He was very responsive to every question and kept me well informed.

Great Rates and great communication!!

Great service, excellent refinancing.

** is the best! She makes refinancing a pleasure!

As the title says, Amerisave is the best lender. And the most important thing is you will get lot of options to pick from the list that suits your budget. I would highly recommend Amerisave to anyone.

Since my refi hasn't closed yet, it's still too soon to tell about the entire experience with Amerisave. They have been great about providing weekly updates (although generic) on the status of my loan even though it's been about a month and a half. The company seems to be inundated with loan applications and quite behind. You can also check on the website about your loan status which is the most convenient feature of this company. The loan originator and processor have been very pleasant and responsive to all my questions and concerns. I've been assured of zero closing costs and fees but will reserve comment until the application is complete. The process has been easy going thus far!

Professional, informative, great support from customer service. Would highly recommend to others.

My experience with your Amerisave employees ** and ** was outstanding. This was a difficult closing because of the compressed timeline due to the fact that there were two lien holders requiring approval of the short sale. The closing was completed in 17 days, which was probably a record. I am extremely happy with the support I have gotten from both during the process.

This is my second loan with Amerisave, and they've always been the best when it comes to the rates they offer. They're competitive on fees as well and are always at least a few hundred less, while still offering the lowest rate.

I am pleased with their responsiveness and knowledge.

Very happy with Amerisave. Reps have been very personable and easy to work with.

I have lived in a home for 5-years and my monthly mortgage escrow has kept going up because of local property tax increases. I was looking for a way to cut expenses and checked my local bank and online. I found Amerisave to have the best rates and fees over the others. I am currently working with an underwriter and hope to have a close within the next week or so.

This is my second time refinancing with Amerisave - I recommend them to everyone!

Besides having great rates, these guys were very responsive in getting everything done in a timely manner. If you're comfy working online (uploading docs, etc.), this is the easy way to go.

They have been great so far. ** has been awesome. I feel has went above and beyond duty to see that I were taken care of. Always prompt with answers and phone calls. Thanks for taking time to make sure I understood and assisting me through the process.

I chose Amerisave because of their great rate. I would have chosen them no matter what had I known how great the customer service has been. Either ** or ** is always available to answer my questions and I get a weekly update on the progress of my loan. Great lender.

I've done finance and refinance with Amerisave...It is very easy portal for download and upload documents with simple step by step instructions.

Very happy to work with. The internet service is easy, convenience, and time-saving. The interest rate is lower, and the fee is reasonable.

I would just like to say that this is my second home purchase and first time using Amerisave. Amerisave has been very easy and a pleasure to work with. The entire process has moved smoothly and the folks working with me have been great and very friendly. I was referred by a friend and I would gladly refer others. Whenever I had questions they were quick to respond even on weekends. Many thanks to Amerisave.

We were able to close our loan in just over 30 days. The closing costs were low and there were no surprises in the process. Our loan processor was excellent, replying to all our emails very quickly. We loved the online updates which always let us know the status of our loan and what information was still needed.

I am a returning customer. Loan originator ** and loan processor ** provide excellent, responsive, professional, and caring services.

My processor, **, has been a great help through this loan process. He has kept in contact and has gone above and beyond to make sure my loan process is progressing as it should.

I want to comment on the exceptional customer service that ** and ** offered me with my re-fi. I've had a few mortgages and this experience was by far the best I've ever had. AmeriSave is fortunate to have these people represent them.

** and ** have both been very responsive and helpful throughout the whole process. I have asked a lot of questions and they have always been quick to respond and alleviate my concerns. And the rate obviously can't be beat. Highly recommended!

So far we have used Amerisave twice to refinance our current home and are now in the process of buying a new home. The two refinances went very smoothly and we closed on time with no issues. The current process for buying our new home has also been smooth. We are expected to close in 3 weeks and everything has been on time. The rates cannot be beat. All 3 times I was unable to find a lower rate. I would highly recommend Amerisave to anyone.

Worked with **. They were a great team and special kudos to ** who kept me updated throughout. Very timely and very receptive to my concerns. ** was always available for questions and ** helped me get a great rate with Amerisave. Would recommend Amerisave to one and all.

The loan officer is very responsive. I like the AmeriSave website for downloading required papers.

I've done finance and refinance with Amerisave... It is very easy portal for download and upload documents with simple step by step instructions.

Excellent service with best customer service commitment. They have beaten Costco in their rate quote.

My experience with Amerisave has been Excellent! My loan officer has gone above and beyond to help me through the process. He promptly calls me back or answers my calls. He has called to tell me when new information was sent to my email that needed my attention. There have been times that I was a little harsh but he kept his cool and work with me through whatever question or issue I had. I felt completely trusting of him.

The originator and processor that we worked with were responsive and knowledgeable. They returned phone calls and emails promptly and were always happy to walk me through the process and answer all of my questions.

Overall I had a great experience. Both people I've worked with so far have been very communicative at every step of the process. They extended the rate lock without charge when their processing time took longer than normal. If you decide to change the loan in any way make sure you check their website for the current rates. I did and saw they wanted to over charge on the fees. They fixed it with some prodding.

The loan is still under underwriting review. But so far my experience with Amerisave has been amazing. ** my loan processor has gone above and beyond to have things working. I will update this review as things progress.

The loan officer and loan processor have been very responsive to all of my questions and requests. Their website is very easy to use and you upload all of the required documents right to their site. The only downside so far has been the time it has taken for them to approve the loan. It took about 32 days to get my information to the underwriter and I am concerned my rate lock will expire before I am able to close. They did email me and let me know they are experiencing a large number of applications, which is why it is taking so long, so they have at least been in communication throughout the whole process.

Experience has been very well received. No hard-sell and very timely response through e-mail and telephone. Would recommend to friends and family. All customer service representatives involved are very cordial and attentive to my needs for answers.

Great service, great website... very pleased!

This was by far the easiest loan to close and they came to my house. Everything was done online.

My Loan Processor ** provided excellent and responsive service in getting ready for the loan closing.

AmeriSave has been very easy to work with. Their on-line process is easy to understand and use. They quickly respond to questions and explain each step of the process. They are very knowledgeable about the loan process, with no delay in waiting for answers due to their professionalism. Very pleased with this experience.

Very pleased with Amerisave - third time using them. People we dealt with were both efficient and professional. No complaints and would highly recommend them. Whole process took about 6 weeks which we were very pleased with. Would use them again in the event another refi was in order.

Great communication and fees for the rates. Easy to use their website to lock a rate quickly.

So far so good, just started today, but they seem good.

I like their terms and the quick responses to questions. Their discount on closing costs makes this doable for me. Thank you.

AmeriSave provided me excellent service. I recently closed my house with AmeriSave, everything was online and easy to upload. My loan originator Anthony ** and loan processor Nona ** were very active and responsive, always very prompt and no delay in communications. Overall, a great experience in their process and no hidden costs and surprises, transparency in their service was impressive. I would highly recommend them to any of my friends.

I was very happy with the whole process. AmeriSave's rates and fees were very competitive, but my loan officer Stanley ** was ultimately the reason why I chose AmeriSave. When I first contacted AmeriSave by e-mail, Mr. ** phoned me within minutes. Some other lenders, did not have a loan officer contact me for two days after I called them. Also, Mr. ** has a very pleasant personality and a willingness to answer any questions, which made me very comfortable with AmeriSave.

Second time refinancing with Amerisave. Love how their webpage is streamlined and makes it easy to refinance.

Up to this point, I have been pleased with the service and information provided by Amerisave. Our Loan initiator has been extremely attentive and helpful. However, our Loan Processor advised that, due to high demand, our loan would take a minimum of three more weeks to close. This might take us beyond our rate lock date and I have expressed this concern to the processor, but as of yet, she has not responded to my concern.

Refinancing your home can be a stressful process. Daphne at AmeriSave was not only knowledgeable but was extremely courteous and made the process very smooth. Thank you!

I am in the beginning stages of a loan refinance, but I must say that I am impressed in the way I have been treated so far by Luis ** from Amerisave. He has been very responsive, helpful and informative.

Great Rate, fast response, no hidden closing fees, great customer service except for the appraiser that took 3 weeks to get the report done.

We have had excellent service with our loan officer and processor. They answer all of our questions in a timely manner and the refinance has gone well.

Great rate, and great service.

Everyone was very professional, and for someone not good on a computer, they made the process easy. I would recommend this business to anyone.

I bought my house 15 month ago and I fixed my loan with BOA in during this time, but Amerisave gave me better opportunity to do refinance and having better interest rate with no closing cost at all. Mr. Michael ** is professional person who can help you on your refinance or your first home loan. I strongly recommend this gentleman and his team to all who has plan to buy or refinance a house.

Had a really good time working with Amerisave. If you get a chance to work with Suzie ** and/or Nona ** (loan officer & loan processor) - you'll be happy. They are very prompt with any concerns/questions that you have. I'm thankful for being able to work with them. The Amerisave website and upload portal makes a lot of sense to use too. Highly recommend them!

This is the second time I have the mortgage loan with Amerisave. Both services loan processor and originator have been very helpful in answering all the question I request.

Quick, efficient, great rates, easy closing.

Amerisave is a good saver of my pocket in term of service fees. I like online process. It's the way to do business of nowadays. I will recommended it to whom wants to have a loan.

I want to thank Ben ** for working with us on our refinance. He has been so kind and patient. He does NOT care how many times I have had to contact him. He knows what he is doing and enjoys helping. I recommend Amerisave to anyone.

Loan Officer Sean ** of AmeriSave Mortgage Corporation was the first one to respond to my loan request over 7 other people. He was detailed in explaining step by step to apply for a home loan. I was impressed with his knowledge in the market, patient with my questions, exact calculations of different rates for comparison, and followed up with every step. He did not apply any pressure on me; he gave me the choices to choose on my own. It was a pleasure working with Sean **, and I would recommend him to my relatives, friends, colleagues, and church friends.

I was kept up to date on the status of my loan throughout my loan process.

My loan process was very fast, and friendly. I could always talk with someone live if I ever had a problem. Very knowledgeable and worked with me to help me close the loan.

The automated lending process with Amerisave makes the loan process extremely easy to see where you stand with your loan and what is still needed. You can upload everything directly without the worry of something getting lost in emails or having to provide the same document multiple times. The customer service is outstanding and everyone works really hard to make sure they respond to you promptly. Overall, I have been nothing but satisfied with Amerisave and this comes after a previous process with JPMorgan Chase that was a constant headache throughout the process.

Working with Amerisave for our refinance was so quick and easy. I was able to lock my rate the moment I applied and had great customer service throughout the process.

The service was good and Aaron **and Rickey ** provided timely and effective responses to my queries. The required level of documentation is quite a lot but if you are proactive in getting them what they need, the loan will close in a timely manner with the expected terms as agreed at the time of rate lock.

Amerisave has great deals for mortgage refinance. I couldn't find a better fit anywhere else. My loan officer and loan processor are outstanding. They are both very professional, helpful and easy to work with. The appraisal process has been a nightmare. Due to regulations that don't allow Amerisave and the appraiser to communicate directly, the process has been significantly delayed. One side never knows what the other side is doing. It has made for a very frustrating customer experience (no fault of Amerisave... all due to regs).

AmeriSave outlines all the information and display mortgage rates and interests in well organized matter. The rates are lower than what is offered out there. I highly recommend this company to those who plan to buy a home and especially first time home buyer. You will be able to select the rate you want.

Now that my refinancing loan for ** in Bedford PA has been closed, I would like to take this opportunity to thank you for the processing of my mortgage refinance and bringing it to successful end. My special thanks goes to Ms. Kristen ** and Ms. Rebecca **. It was especially Ms. ** who with kind persistence and patience guided me through the almost overwhelming documents submittal process. Her professionalism and also her human touch was very helpful especially toward the end when it seemed I could not satisfy one very detailed request by the underwriters. Now that it all ended well please pass my special thanks to Ms. **. I will make sure that when an opportunity arises I will recommend Amerisave and your two ladies, that represent you so well, to turn to you for assistance before anyone else. Thank you again.

Couldn't have been easier. Saved money too!

Excellent service, fast and organized. they always call you back soon with all the help you need and concerns, they give you a lot of information and they are very patient and very nice. Very professional. The website is fantastic. You can track your loan process and send documents pretty fast.

AmeriSave has great rate to refinance my loan. This is the second time I do refinance with them. Last one it's about a few months ago, but they have no problem to do the refi with me again in such a short period. I'll recommend them highly.

Have never had better service, both personal and knowledgeable. Our service rep made our refi so easy. Thank you!

Amerisave is definitely the way to go! The process was very simple and the people were great! Being a first time home buyer I was very nervous about the process but everyone was there to answer any questions I had and walk me through the process. I will forever be grateful for Amerisave helping me purchase my first home.

Would not hesitate to recommend Amerisave to friends and family. Great customer service and knowledgeable staff!

The loan process is efficient and professional. The support is responsive and respectful.

Service and rate were excellent. Follow-up could of been provided more frequently. Overall, with the heavy refinancing criteria Amerisave did an excellent job. This was my 3rd loan with Amerisave.

The communication with the people at AmeriSave was excellent. I was kept informed of the progress of the loan approval. Sending the documents was made easy by using the website.

Aaron ** provide exceptional service in determining which income/assets to provide in order to greatly reduce the documentation I needed to provide to show proof. Great rates and great to have a website that shows the rates without having to provide an email or talk to an individual.

Loan Officer (Gordon **) was proactive. He took the first step to contact me and got me to do the refinance. He has been very helpful with all my questions. Loan Processor (Yvette **) has been very professional and prompt. My only complain is that Amerisave restrict the choice of appraisal. My assigned appraisal did not inform me of CO detectors requirement in advance. It ended up she has to come again too after I installed the CO detectors. Total appraisal cost is $675!!! Found out that most decent appraisal would inform their client of CO detector requirement before inspection in CA.

I have used Amerisave three times for re-financing of different properties. They have the best rates and my rep has been very knowledgeable and prompt. The website is easy to use and they get the loans closed quickly. I highly recommend.

The website is my favorite part about Amerisave. It gives you upfront the actual rates being offered at the exact prices and closing costs, and you can see that before having to give any of your personal information. Then, when I contacted them, there was no change in the numbers (no surprises). Throughout the loan process, you use the website to upload all documentation instead of having to fax which I found to be very easy and convenient. It also gives you the current status and shows you the upcoming next steps so you know exactly where you are in the process. Really like that.

This is my second experience working with Amerisave and Brad ** and Alvin **. Both are extremely professional and do whatever it takes to get the job done. Their follow-up is perfect! I would absolutely allow Amerisave to handle all my mortgage and refinance business going forward.

I applied for a loan with Amerisave and, over the course of about 5 weeks, sent them all of the information and documents they requested, which amounted to over 60 documents and 300 pages. Then I finally received the word that it was time to schedule an appraiser and lock-in my interest rate. At this point I received a message stating that the value of the appraisal would be used "to grant final approval to close your loan". I took this to mean that if the appraisal was of sufficient value and a good appraisal in all other respects then my loan would be approved.

Loan officers very responsive to questions and concerns. Document uploading very efficient.

The loan origination has been very friendly and helpful with the application process. I appreciate that AmeriSave provides the rates and closing costs with more detail and clarity than many of the other lenders.

The process was streamlined and the online account portal made things quick and easy.

The process was quick and easy. If I ever had any questions, the loan officer would reply promptly - usually within minutes. This was much less stressful than my first mortgage application/approval process with a home builder. Would definitely recommend to a friend!

We are in the middle of refinancing our home and so far, Amerisave has been nothing but helpful. The Loan Officer is very knowledgeable and available to answer any questions we have had along the way. Highly recommend Amerisave!!!

Very easy and smooth process. Third time dealing with Amerisave and highly recommend to family and friends.

Our loan originator, Jessica, is very fast and responsive. Uploading documents to their website is easy, seamless, and makes everything easy to keep track.

Jessica ** provided exceptional service and information.

Found the rates to be the best around. Appreciated Mary Ellen **'s and Shaun **'s help throughout the whole process.

I know AmeriSave from my friend's recommendation. They really provide the lowest rate I could find at the time. I like the way they handle the applications (through their web site). It is really efficient. The lending officer is very nice and patient. I would recommend AmeriSave to my friends.

I was initially pre-approved for a loan on income alone twice by Amerisave. In December of 2014 we entered escrow and started the final loan process. During this time, I was asked to perform a series of tasks in order to qualify for the loan. One of these tasks was to find a renter for the property I was going to vacate and provide Amerisave with a lease agreement and also proof of the rent deposited. I did so. After the loan was denied, I come to find out from the loan processor that rent could not be used as income. Then why ask me to find a renter for my property?

So far our processor and loan officer has been right with us every step of the way. We would definitely use Amerisave again. Every step has been documented to us via email.

Clear and true info, excellent website docs submission, fast processing, easy to reach people to talk to.

From rate lock to underwriting, it went very smooth. I already recommend Amerisave to one my friends and he is happy too. The best of communication is with Amerisave is through emails. They deliver as they promised. They give me time lines and they met before it. Thank you for your lower rates!!!

Another great experience with Amerisave. Fantastic rates and convenient online service. They really make the process hassle free.

As a first time home buyer, I wanted to take advantage of the low rates that Amerisave offers. The company has been wonderful to work with. Very responsive and willing to take the time to answer my numerous questions. Highly recommend!

The whole process was smooth and was easy. I don't have to do much. I would definitely recommend Amerisave to my friends. I was referred to Amerisave by one of my friend.

Quick, simple, friendly and more.

Great service for the third time. I worked with Amerisave and I will do it again if the opportunity arises. I have recommended many people and currently my oldest son is refinancing with you because of my great service.

We have refinanced 3 times in the last 14 years as interest rates have gone down. This time we are refinancing before interest rates go up. AmeriSave's representative walked us through myriad options, answered all of our questions, and helped us decide the best option for us.

I have refinanced several times with Amerisave over the years, each time getting lower rates, and they have always had great service and rates.

These people have been great. Painless and quick.

Michael ** has been an exceptional LO. To me, he is the face of Amerisave. He has been very attentive to my needs and has been very open and honest. He makes me feel like a customer and not a number or dollar sign. I would recommend Michael and Amerisave to friends and family.

AmeriSave is a No Hassle Lender. You get projected Mortgage Rates upfront with no commitment or having to start the process. Rates I was provided were close to actual rates after processing Loan Application. AmeriSave was very helpful thru the whole process, didn't harass me with phone calls or emails while I was comparing Loan Companies.

I am not very good with doing things on the computer, but this was pretty easy. The loan originator and processor were kind and helpful. They would let me know what was needed and always answered my e-mails. If I needed an answer to a question, I felt I could call them.

Nikki ** was a big part of the success of our loan by helping us through the process. She made it much easier to go through. Thanks Nikki!

Overall the process was quick and smooth. Nikki and Tom were very helpful and worked hard the entire process to ensure a timely process and secure the best rate for me. I would definitely recommend amerisave to anyone looking to refi their home quickly and with great rates and closing options.

I like the spreadsheet of options you list on your site that I am tentatively qualified for after I enter only a little impersonal information. I am then easily able to see & choose the option I want. I have not seen this on any other site.

If someone has reasonable computer skills and knowledge of the loan process, Amerisave has no competition. This is my second loan with Amerisave and no one can match their rates, closing costs or document efficiency.

Very straightforward, simple and painless experience. I refinanced my primary residence through Amerisave (still in the process) - loved the experience. Everything is online, simple and streamlined. Takes minimal time from your side and they have the best rates. Highly recommended.

Evan ** (loan officer) has been absolutely wonderful! His responsiveness and helpfulness has made this the best loan experience ever. He worked with me to find the right financing terms for both of my properties and transferred documentation to the 2nd loan to avoid my having to do that twice. He responds to my emails within hours - always same day!

I believe that the refinance process of my home would have been a stressful and irritating experience, if it weren't for Jacqueline ** of Amerisave Mortgage. She kept us informed (email and phone) of every issue and options that came down from the underwriters. I felt that she had our best interest in mind throughout the entire process. Her responses our concerns and questions were timely and tailored to our financial situation. 10 out of 10 for her customer service and knowledge. Mahalo, Jacqueline.