AmeriSave Mortgage Reviews

My experience with AmeriSave has been very positive thus far. Zachary **, Processor, has been extremely helpful in that he not only sends me updates via email, but has also called me to explain the status of my refi as we go along. He handles everything very professionally and I have been kept informed of where we are. They completed everything in such a timely manner.

AmeriSave staff were responsive to both phone calls and e-mail. They are on top of any issue that may come up. Goes out of their way to make sure everything is in order and ready to for a smooth and fast closing. They even keep an eye on the rate and let us know when it's low and time to lock in. This was my second time doing business with them and would not hesitate to recommend a friend or family.

I was looking to refinance to get some additional funds. Of all the people that I spoke with, Laura from Amerisave was very helpful and very patient. I felt like she was a person that I could trust to go through the process. I liked the way she approached everything. Others would not return calls and Laura made me feel like I was someone important. She was very responsible and very knowledgeable, and all those things sort of added up to my decision to go with Amerisave. The online application process was very easy. Laura instructed me on what I needed to do next. It didn’t take long for the appraisal to happen. And then after that, we had the closing. It went very smoothly compared to other mortgages I’ve taken out. And based on other quotes that I got, Amerisave's rate was competitive. I was very pleased with Amerisave and I would recommend them.

Amerisave lived up beyond my expectation. I shopped around and they seemed to be professional. And the gentleman I spoke with was very confident in what they will be able to do for me. Amerisave's process of doing a mortgage was completely easy. We started on a Sunday and in two weeks on a Friday, we were done. We didn't have to worry about doing any inspection. And our credit was very good so it was not an issue. Amerisave's online application process was fast and everybody should be doing that. Also, the customer service at Amerisave called me on a regular basis while on the loan process. They were very courteous and they seemed to be caring. They knew our situation which wasn’t a complicated one but what I was trying to accomplish was different than what most people want to accomplish. And so, they understood that and they were able to work with me to get every item on my checklist completed.

My experience has been almost flawless. They work with the customer and do all they can to tailor your loan and get it through. After trying more than a yr to complete a refinance I think I will be getting this done.

I looked into a mortgage with Amerisave so I can streamline my VA loan. The process took about a couple of months and their rep, Frank, and his co-worker kept me in the loop. Their delivery was straight up. They didn’t leave me guessing about anything. I knew exactly what was supposed to happen and it happened like it did. Everything was perfect.

James exceeded all our expectations. He was very helpful about the loan process. He handled any concerns in a professional manner. He is an asset to Amerisave due to his knowledge and expertise in the loan programs.

Amerisave has lower interest rates than other companies. I had an FHA loan with them and applying for the mortgage was a very positive experience. The two gentlemen that I worked with, Steve and Chris, had been top notch and they work day and night. I referred most of my friends to Amerisave.

I have had 10 different mortgages over the years, and HAVE NEVER had such a bad experience as with Amerisave customer service. We had hail damage to our roof last year, and had the roof replaced. Three payments were required to the Roofing company: our deductible, the first half of the rest, and a final payment of about $5k. Fine. We paid our deductible, and got a countersignature from Amerisave, which took a month. I got the check from State Farm for the final payment 4 months ago. I tried to send it to Amerisave for countersignature. No. They wanted a lean waiver, which had to be notarized, stating that all monies due had been paid. Fine.

Holly ** and Jacqueline ** were excellent throughout the loan process. Holly provided timely information and advice. She was very patient and really helped to explain the various benefits of the different loan types. She went the extra mile and was available to answer questions after hours and on my terms. Jacqueline ** did an excellent job with the processing of my loan once I chose the one that was right for me. There were so many different items that were needed and Jacqueline made the complex task of getting all of these much more easy for me. She was available seemingly around the clock. I highly recommend Holly, Jacqueline and Amerisave. Thank you.

I could not be more pleased with the service from everyone at Amerisave. Our Originator, Processor and Closer all did an outstanding job. I want to thank Victoria, Nikki and Ed for their extremely high levels of customer service. Very professional! I would highly recommend them to anyone looking for a mortgage.

Matt & Allison really spent a lot of time working with me and going over the numbers (over and over and over again) until I felt comfortable and understood! They were friendly and knowledgeable throughout the entire process!

I have perfect credit. I am buying a condo in FL. I told them not to do the appraisal until after everything was checked. Charged me 520.00 and the next day told me appraisal was good but condo did not qualify because some of the vacation rental companies use hotels.com for some rentals... they could have easily checked that first. Don’t trust them.

The process is seamless; Amerisave marries digital technology with personal support all along the way to deliver outstanding service. It turned what is normally an anxiety-provoking experience into a worry-free transaction.

Amerisave was the best option for us at the time. The application process was easy to understand and customer service answered all our questions swiftly.

The communication between all parties involved was excellent. Mark and Glen were both very professional and personal throughout the entire Mortgage process. I was very impressed with how smoothly Mark and Glen both made the process (minus one minor issue with getting specific documentation). I would recommend and have recommended Mark and Glen to contacts.

If you are seeing more than one star rating, I would bet it has been done by the company. I wrote negative review, and they was after me everyday to change it. This company is so unreal. I have been shifted from one office to another. No one know what the other one is doing. They have my mortgage in such a mess, the county courthouse has no idea on what they have done. Andrew the person I was last working with, his voice mailbox states full, the recording say press zero for more help. Good luck with that, it doesn't work either. I really believe this company is a scam, maybe not a scam as much as do not care about you or how they handle your loan. They surely do not care about you after getting your mortgage.

I had an excellent experience with AmeriSave Mortgage. My brother recommended AmeriSave to me as he had used them for a home purchase and a refinance and found they were efficient and had excellent customer service. I worked with Leon ** and Sabrina ** and they were both excellent. They assisted me with any technology questions I had since I did everything online.

You have honest, hardworking, caring, going beyond to help you get all the paperwork done. They work step by step with me, when I had no idea what to do or fill out paperwork on my own. James stuck with me 3 hours and Nikki days helping me and emailing me when she called me and I couldn't answer my phone due to work. Nikki has worked on my refi and has not given up to help me succeed in refi my home. There is no company to even compare you to. You are #1 rated in my eyes and I tell everyone about Amerisave, not to hesitate to call James ** or Nikki **.

Both Erin and Jeff were terrific! They did what they said they would on time. This was by far the easiest loan we have ever had and we've had several. They explained everything! They got it right the 1st time with no do overs or extra paperwork! Usually getting a home loan is stressful. It was actually pleasant this time. We were really impressed with both of them. Thank you!

I am completely satisfied with the whole process with Rickey **. He has clarified and explained the whole process with detailed. His personality and attitude made this process more easier and clear to understand. Thank you very much Mr. **!

Tim was very helpful and patient with me. Guiding me through the application process and helping select the optimum mortgage. The result was better than that from my current mortgage company who I gave a chance to compete at their request. I will have a relationship with this company when I get my mortgage.

My husband and I have had an excellent experience with employees of Amerisave thus far. Matt ** has been thorough through our process and has kept us updated every day. He has truly kept our best interest in mind. The website itself is easy to navigate and upload documents into. I highly recommend Amerisave!

I have worked with Amerisave for a new home mortgage. I couldn't ask for a better experience. Ryan and Clayton are extremely kind. The treat me like a friend. They follow up with me whenever there is something to be signed or added. They don't just send me an email, they also call me and tell me what they need and why they needed it. Every detail is perfection. Their customer service is outstanding and I should know because I was in customer service for twenty years. In my opinion, they are tops in their field. So glad I found them.

They say Moving is one of the most stressful things a person can go through... and I would have to agree; BUT working with Evan has been one of the best customer experiences I have ever had. It has been so refreshing to have someone that I can trust and rely on throughout this entire process. He has been my trusted advisor and I would be lost in this process without him. Evan deserves a promotion! Thanks for the great service! (Mark was also wonderful to work with).

I so appreciated the concerted efforts of the Amerisave team towards a speedy approval of my refinance. My closing occurred less than a month after I started the process... And with having to bring under $300 to the signing... Pretty fabulous!

Do not use AmeriSave Mortgage. They lied to me about the money I would get back when my loan closed. Also due to their delays it caused my loan not to close in time costing me additional funds. Once the loan closed Alex ** would not return any phone calls to explain why I didn't get the funds back that he once verified by email and text that I would receive. They cannot be trusted.

Before I even got off the phone they charged me 450 to my bank account for an appraisal. They told me I have 30 days to look over the offer and let them know and I wouldn't be charged until they set foot on my property and I had made up my mind which loan I wanted. They lied. If they lie about this what else are they lying about? No thanks.

Ease of AmeriSave Mortgage Corporation's online service provided to refinance my home mortgage. Also working with AmeriSave's representatives Steve ** the loan originator NMLS ID #**and Evan ** the processor NMLS ID #** made this refinance pleasant and was accomplished quite easily.

I just got done refinancing My house with Amerisave. I started out with Shane ** Who did a great job getting me through Filling out the forms and explaining things to me then my processor was Joseph ** who did a great job and got me across the finish line. I would definitely recommend Amerisave To friends and family. It was a lot easier than I thought from start to finish. It took about 3 weeks.

I went through a company, not to be named, paid for an appraisal, and had to back out because the loan originator did not understand my needs and he put his own needs first. Having a sour taste, I was skeptical, yet optimistic about Amerisave Mortgage. Tim ** was incredibly patient, understood my needs, and directed me to the proper course of action. Scott ** followed through to closing. Everything was done in a timely manner and the loan was closed promptly and professionally. That was a few months ago. I was told if rates dropped within a year, they may be able to assist at no cost. I got call back and they came through yet again. I lowered my interest rate and monthly payment. Win/win. Tim gets credit for a new loan, and I get a good deal. Honest and trustworthy come to mind for this group. Cheers.

Very professional. This was a very smooth process beginning to end. Couldn't ask for better. When the competitors in the offers could not come close to matching, much less beating the Amerisave offer they ALL insisted there would be a bait and switch in the offer, interest rate or closing cost bonus offered by Amerisave. Guess what, they were also all wrong about that as well. They just had nothing to compete with except false negative predictions. You are in the right place, right here my fellow Veterans.

I wish I could give negative stars for this company. Everything was going fine, approved and moving forward. Last minute they denied me asking for proof of bankruptcy. They knew everything since day one. Not only did they string me along and waste my time, they also put me further in debt after charging me for my appraisal. Very bad company. Be warned.

When I was hunting for a home, I made the mistake of putting my info into LendingTree and Quicken Loans, thinking I could just view the rates. Instead, they shared my info with a ton of lenders, who then took the liberty of barraging me with calls. One of those lenders was AmeriSave. At the time, I was near 2 months away from closing because I had to wait until I turned 59 1/2 to withdraw from an IRA to use it as a down payment. So, he said he would call back in a month and a half. In the interim, I decided I wanted to get the loan through my credit union because I didn't want my loan being sold from one bank to another. I wanted it local.

Amerisave - The big online mortgage people!! Be careful. It’s better to go somewhere else who works on your mortgage application than this company where people are busy, don't return calls, give out immature information and behave like robots (not fully programmed!!) I had to deal with inexperienced people (loan office - Tim **, and loan processor - Holden **). These people have least information in what they work, not sure how the banking works (grr!!!).

Closing on 8/15/2017. We definitely recommend AmeriSave to everyone for all of their mortgage needs. From the beginning of the loan process to the end our Loan Officer (Mary **) and Loan Processor (Kristen **) communicated with us daily by phone, email or through the AmeriSave secure website to ensure that all actions were promptly taken to close our loan on time. When Kristen was unavailable for a short period of time, another Loan Processor (Tiffaney **) contacted us to advise of her absence, provided a status update and answered all questions we had. Their friendly, expert customer service combined with the awesome, easy to navigate secure website kept us informed during every step of the process. Thanks again Mary, Kristen and Tiffaney for your outstanding customer service and making this transaction a pleasant, informative experience!

We are refinancing and consolidating ALL our debts. At day 7 we are going to underwriting if appraisal gets sent... granted we had all docs in and appraisal completed by day 5. We'll see, fingers crossed. If it goes through our monthly bills drop by over $1200. WOW.

Good fees and rates. Their origination process is good enough. Extremely poor loan-processing and underwriting process, a lot of unnecessary paperwork, very poor customer service. Their goal is to get you apply and locked in, they don't seem to care about you or closing of your property. AVOID.

Everything is streamlined and controlled in one place online. Great experience! Keith **, Loan Originator and Tiffany **, Loan Processor are excellent at their jobs. I just started the loan application 10 days ago and my loan is in underwriting for the final approval today, Keith and Tiffany have both called today to say all requirements have been met, the overall cost came down by $300 due to a favorable appraisal and we should be closing within the week. I recommend Amerisave Mortgage to everyone in need of a mortgage or refi.

The efficiency, the ease, and the speed with which the process was accomplished was amazing! Both Suzanne ** and Nicole ** were a pleasure to work with. They were extremely competent, knowledgeable, and pleasant professionals who were ready to answer any questions we had. Not one call or email went unanswered, no matter what time or day it was. Suzanne made the online application process smooth, and actually enjoyable! Both Suzanne and Nicole facilitated a smooth transition from originator to processor; excellent professionals and a credit to your company! I also must mention that after much research, Amerisave's rates are the best we found. A pleasure to work with in every regard.

This company will run you around for information. Once you give them and they will continue to ask for it, over and over again. They are very disorganized and have no quality checks in place. After dealing with them for over a year the closing finally happened. Now they aren't paying out the funds. The staff is very rude and they do not respond to requests in a timely manner. Do Not Ever Use this company.

We consolidate our 1st and 2nd mortgage with cash out. I'm not an expert and I thought that this process would be very tedious but since the beginning Conner ** and then Benjamin ** were very helpful answering my questions and debts. Always available on the phone or via email and we chose Amerisave because they offered us a good rate and no origination fees that other companies charge which saved us a couple of thousands. Very satisfied with Amerisave. I recommend them 100%.

We are very satisfied customers with Amerisave. The loan originator John ** and the loan processor Ben ** allowed us to get great rates, personable attention to our needs, quick follow-ups to our questions and close this loan with a perfect score on satisfaction. Great team. Thanks for all your work.

I love how the loan processor kept me informed of each step of the process. Her level of service and knowledge is impeccable, always available to answer any questions with politeness, knowledge and patience. Excellent Service to customers. The loan originator also delivered impeccable service. I would recommend agency to friends. I was very skeptical at first but he made me feel comfortable.

Your staff has been extremely courteous. I had several questions regarding this loan and they answered everything thoroughly and with a quick response. They kept me up to date on every step. In addition to your staff, your website is extremely helpful. It's well designed and easy to use.

I want to personally thank both Melody, Shamane for a wonderful experience we went through with Amerisave. I just am very impressed with how professional you two are. You both are the best of the best!!! I can't believe how easy and smooth everything went. From myself and my wife thank you very much!!!

I would like to thank Mr. ** and Mr. ** from Atlanta on helping me to achieve financing on my loan. 2 professional individuals that answered all my questions within a timely manner. Would recommend them to others trying to finance their homes.

Your review comments: People were very pleasant, kind and thoughtful. People were knowledgeable and conscientious. People were prompt, courteous and kind. Drew ** was outstanding. His expertise, patience and knowledge was paramount in getting my loans. Chris ** was tremendous in closing the loan. Always there, courteous and an asset in closing the loan. His abilities were a great asset in the loan.

One thing I would like to say that Loan professionals were real professionals and dealt with few hiccups with patience and great coordination among themselves. If I have to get another loan I would definitely go with Amerisave. Great Job done.

Mark ** and Ryan ** are very knowledgeable and have been extremely helpful. This process has been easy due to your great customer service. The upload portal is a helpful way of communicating what information is needed between the two parties and also the status of your loan.

I'm still in the middle of my mortgage process, but Amanda has kept me in the loop every step of the way with emails, as I requested. Forms were easy to download or sign on my phone, and I'm able to see how the process is going by clicking on one link. Thanks!

During my loan process, I felt Amerisave failed in communication, customer trust, understanding my needs, customer service, and valuing me a not just a customer, but a returning customer. I'll give them 2 stars - one because they closed on the loan and one because everything was online. However, the lack of communication, customer appreciation, and customer service will result in me not using Amerisave's services again.

The loan originator and loan processor both were very proactive, thorough and responsive to answering question. I appreciate their professionalism. Most of the process has been paperless and online and I was originally concerned but to the point the process has been very smooth and I have no complaints and I have been waiting for negative issues but the process has been seamless.

Very responsive to questions and both Kelly and Jeremy were very knowledgeable about the process and protocol. I certainly would recommend Amerisave to others for a new mortgage or refinancing to a new loan. I'm a repeat customer and the service I received the last time was instrumental in choosing Amerisave over other lenders.

I began the application process on May 6 with a VA cash out refinance, and the loan received final approval with a confirmed date of closing 20 days later (May 25th). While the customer has to be prepared and provide requested documentation in a timely manner, in order to close a loan in less than 3 weeks requires employees who know what they are doing well, which was obvious in this case.

Refinancing and debt consolidation with AmeriSave was easy and stress-free with little paperwork and great transparency in every step of the process. Agents were friendly and extremely helpful, explaining what was needed and how to obtain required documentation. I would recommend AmeriSave to anyone looking to refinance their home.

I highly recommend Amerisave. It took me 3 houses before I find the right house and Amerisave is so easy and convenient to use. I was working with Thomas ** and Brandy **. They were both very professional, easy to reach and available to answer my questions almost 24/7. They were very efficient and helpful to get things done. They both walked me thru all the steps in the loan process. I am truly happy and highly recommend both. Amerisave thank you. Amerisave website is very convenient. Your staff are excellent to work with. Thank you!

Amerisave was very professional and I would highly recommend them to my friends, neighbors and family. They quickly put my refinance together and made the process easy. The team kept me informed every step of way and were always available for my calls or were able to get right back to me.

Melody ** and Nicole ** were AMAZING!!! This was the most smoothest refinance we have ever done. When I called I got to speak directly to the person I was calling and if Melody or Nicole wasn't there they called right back. The process was 33 days!! Everywhere else I checked it was going to be 45-60 days to close. I've already shared my coupon to a friend and gave Melody and Nicole's phone number to the notary lady that came to our house. Closing costs were exceptional. Not like Bank of America and Summit Funding. Thank you sooo much Melody and Nicole and Amerisave!!!

Tim ** is a master of service. Quick to respond and action but willing to give you the space you need if/when shopping rates without breathing down your neck. We were very impressed! When they weren't able to match a rate we got elsewhere, they offered $1k after we close. They are an excellent alternative to the "big banks."

I was very pleased with the refinance process of our loan. Ken ** and Amanda ** were very friendly and professional. I will recommend Amerisave Mortgage Company to anyone I know looking to finance a home or refinance their loan. We received a very low rate and there were no out of pocket expenses.

Fast, professional, courteous! Respectful! Has been an amazing experience. Will never go anywhere else again. The gentleman that took care of us, was just that, a gentleman. We completely felt like customer service was #1. From start to finish, can't complain about one thing.

I had a lot of hesitancy in deciding to use AmeriSave because of all the older negative reviews. But their rates were consistently the lowest so I decided to go with it despite the hesitancy. The loan originator (Cindy) and processor (Ian) were extremely helpful and if I couldn't get a hold of them right away, they called back in a timely fashion. While there were some frustrating things that happened during the refinance, none of it was because of AmeriSave. They worked with me from start to finish and I couldn't be happier with the result. I will definitely consider them in the future.

Well, the refinance process was less stressful than what I had anticipated. John ** was the first person I had interacted with. He patiently walked me through the online mortgage application process and answered all my questions and offered information that he felt was most helpful to me. He did not rush me to make decisions. No pressure, just information as I needed it. Chrystal ** was helpful and very forthcoming with pertinent information for me. She answers her phone when it rings. That's amazing. Most places do not have humans answering telephones. Thank you Chrystal. I am happy with the refinance experience provided to me.

AmeriSave Mortgage Corporation, especially Ken ** and Ben ** have been an absolute pleasure to work with. We are in the process of closing two mortgage loans with them. They have exceeded my expectations throughout the entire process. Ken's communication and valuable advice as well as Ben's rapid responsiveness, key ability to anticipate and move the process along even when I needed a little push was unbelievable. Every interaction with them has been exceptional. I highly recommend AmeriSave especially these two professionals! I look forward to working with them again.

The quality of service was superb and my expectations were definitely exceeded. Deborah and Shamane worked hard to get me the loan package that I wanted, and wound up delivering more than I had hoped for. The website is extremely intuitive and very easy to follow each step of the way. I was treated very professionally throughout the whole process. I would strongly recommend Amerisave to my friends and family.

Everyone is spot on, friendly and keeps you informed of everything that is going on with your loan process. They do not waste anytime getting anything done and are so helpful with assisting you in whatever you need in this process. I would say very customer service oriented!!! 100%.

I would like to thank very much Nikki ** for the exceptional customer service that she offered to me throughout my loan processing. Her responses to my inquiries were always instantaneous, friendly and detailed. Again, thank you Nikki.

It has been a pleasure doing business with Amerisave. I especially want to mention Ray ** and Megan **. They have been extremely helpful and courteous, and have answered all of our questions promptly. I would enthusiastically recommend Amerisave to our friends and family.

Kris and Tiffaney were great to work with. All of the timelines were spelled out and when I had a question, they responded very timely answering all of my questions. I would certainly recommend Amerisave to anyone who wants to refinance their home.

The great communication from Will **. He is just the best throughout the entire process. He gives me the heads up for any additional info and is ALWAYS available at any time for whatever I need. Will has been a tremendous lifeline for me and what a great asset for Amerisave.

My husband and I just closed on our third home and looking back I wish we would have found this company sooner. The entire experience was fabulous! Any time I called, I got a hold of "my person" right away. There was no phone tag and that's unheard of! Emails were answered promptly and any time I had something to review on their website, "my person" would also call us to make sure we understood everything okay and went over all pages with us. I LOVE their website. Very user friendly. Gives you a great timeline, shows you how to contact people, and the uploading/downloading of documents was the best by far. Closing was a breeze and we had all of our documents way before needed. We would HIGHLY recommend AmeriSave.

Rebekah ** did a great job! She kept us alert to what we needed to do to get the process done and she stay on top of all the paperwork. It is an overall easy and beneficial experience. We are very pleased with our re-fi. Thanks so much. God bless...

Rosalyn and Trevor provided excellent customer service. They are timely and efficient. He made the loan origination process as convenient as possible and answered all questions thoroughly and promptly. Rosalyn is courteous and follows through on all requests in a professional manner.

I found the online application and processing system quite easy to use and a convenient way of getting the job done. Amerisave came in $400-$500 less on closing fees and much less required in escrow. If everything holds true I'll come into closing with about $1,500 less than any of the other offers I received and the lowest percentage rate without buying points!

Robbie and Jeremy on the Amerisave team were the best. They were diligent, very professional, and kept me aware of everything throughout the refinance process. They were in constant communication with me every step of the way. They made this effort seem too easy and smooth. This team is what makes companies successful.

The enthusiasm and drive everyone had to help work through each issue that inevitably comes up when working on a new mortgage was wonderful. Taking stress away from a highly stressful process is always a good idea and my contacts at Amerisave are highly skilled in the art! Thank you for all the love and compassion!

Shaun ** & Clayton ** have been awesome through the application process so far. They are personable and friendly. They assisted with the application questions, kept us informed each step of the way, and responded quickly to issues/concerns. Thank you!

I want to thank you for the excellent service we received from two of your BEST employees, Deborah ** from your Michigan office and Amanda ** from your Kentucky office. From the start Deborah went to great lengths to help us while filling out our application; answering the many questions we had for her and making us feel like we were family! Amanda took over and just as Deborah did, she made our whole loan process EASY and EFFORTLESS! Thank you Deborah and Amanda and God bless you both!

Chris, the person dealing with my refinance, is keeping me up to date with all updates. it is good to have the personal touch. In addition, any time I had a question, Chris was extremely quick to get back to me. All in all, great service. Thank you Chris.

Attentive. Prompt. Professional. Followed through on representations and promises. Listened and provided detailed, understandable answers. Cordial and pleasant employees. The entire process from application to closing was less than a month. Closed without a hitch with highly qualified specialists. I would strongly recommend Amerisave to anyone seeking a fair, reliable and honest lender.

I work out of town most of the time. Amerisave made it so easy for me, a first time home buyer. Amerisave was honest and upfront about rates and fees, unlike the other 2 online mortgage companies I shopped. I am very pleased with the product and service Amerisave provides. Both, John ** and Bob ** were extremely helpful. They kept me updated through email, and they called me over the phone at times that I was able to talk. They were very thorough and answered all of my questions. I would recommend Amerisave to anyone!

Refinanced with Amerisave. Total process took 2 weeks from start to finish. Amanda and Matthew (who helped me), were fantastic. Always prompt on phone calls, emails, and relaying current status of loan process to me. Was one of the easiest and quickest loans I've ever experienced. Would highly recommend this company to anybody!! Thanks again!!

Todd and Nikki did all the work and followed up every day almost. They made the process fast and painless. Best interest rates too. If you have questions they are there for you. If you need a loan or refinance I highly recommend you ask for Todd when calling Amerisave, he will guide you and tell you the truth.

We are working with Brian ** at Amerisave and he has kept us informed every step of the way. He is a very personable young man. He has gone out of his way to explain everything that is happening and what will come next. Brian is always available to answer a quick question or find the answer for us. We would recommend him to anyone wanting personalized, competent service!

This is my third transaction with them the past year and half. Everyone has been prompt and they've always keep me up to date with the progress every step of the way. They've update their back system. It's so much more streamlined and efficient. I'm thinking it's going to save me a lot more days until closing.

Your website was very easy to navigate and kept us updated on the progress of our loan. Both Matthew ** and Ryan ** were very communicative throughout the process, answering ALL our questions (and we had many) both on the phone and email. The rate and costs were as advertised. Being able to upload documents to the portal and downloading forms were straightforward and easy to complete. If we ever need to refinance or procure another mortgage we will definitely call AmeriSave.

My loan officer, Nate **, was phenomenal! He was very thorough and explained everything each step of the process. He put my needs and desires first and worked very hard to accomplish my goals. His communication skills were excellent as he worked between realtors, appraisers, loan processors, and underwriters... I was so thankful to have such a considerate, knowledgeable, and truest professional loan officer, like Nate **, working for me to get me the best transaction possible in the smoothest manner possible! Thank you, Nate!!

I refinanced to lower my monthly payments. After signing on LendingTree site, I was contacted by several lenders. I chose Amerisave for reasonable rate and closing costs. All the staff were amazing and very courteous. I won't hesitate to recommend to my family and friends.

Professional, knowledgeable and very efficient. Trevor, Jessica, and Kelly were fantastic to work with. It was a great experience from the very first phone call to closing. Amerisave's online system, which allows you to upload all your documentation and follow the progress of your application, is genius. We will definitely be using Amerisave again in the future!

We have had good luck with all the loan information, and the loan company has done a very great job. So far we have got everything they needed, and I hope they sent us everything we need. All seems to be working out very well. Thank You!

I just want to say how much we appreciate Lauren for how she handled our call and got right on getting us a loan. She was prompt and always ready to help all through getting us started on this loan. A special thank you goes to Lauren, we could not have done this without you... Also another special person, a very special thank you to IAN. You were there with us all the way thru the end. Thank you so much. You were a support to me when I was stressing, so much help, you handled it all so well. Thanks AMERISAVE FOR GIVING US THIS LOAN, A MUCH NEEDED ONE. For that we are grateful!! We will recommend AMERISAVE to our family and friends. Thanks again! We are very Satisfied Customers!!!

Robert and Jeremy were great!! They explained everything to me and made me comfortable using Amerisave. Excellent customer service. Totally recommend them! We closed in less time than they promised!! Awesome people to work with. I'll be using them in the future for other mortgage needs.

Very pleased with dealing with the professionals at Amerisave Mortgage Co. Everything was explained in detail and the process was easily understood. I would highly recommend this company as I was shown how I was able to save a lot of money by refinancing at a lower rate and by using my V.A. benefits.

I would recommend AmeriSave Mortgage Corporation with Jeremy ** and Travis ** over and over, they made a outstanding team. Great customer service and made the process of refinancing quick and very easy. Always on top of every document and question. The online process was easy to follow as well as the online request for documents.

We were amazed how much they kept us up to date on everything that was going on. We heard from them a couple of times a week and explained everything. If we had a question, all we had to do was call and they were there to answer. If the answer was not immediately available, they found it and contacted us as soon as they could. They have been great and we will refinance with them in the future.

Helpful and polite thru process, if I had a question they answered, walking me thru the process, sent updates and information in a short of time, replied to emails or phone calls very timely. I would recommend this company to friends and relatives.

Ric ** and Dave ** went above and beyond in helping me during this process. As a first time lender, I was nervous and probably asked half-a-million questions during the process. They were patient, knowledgeable, and very understanding while also taking the time to explain the ins and outs of the mortgage process. I also felt like the experience went by quite smoothly, even as a small business owner and I can only chalk that up to their professionalism. I wouldn't hesitate to work with these guys again when it comes time to buy a second home. Bonuses for both! :)

Sharon ** did an excellent job processing my loan application and moving everything promptly to close. She was very easy to communicate with and addressed all my questions or concerns promptly and completely. This entire process was smooth and progressed rapidly just the way I like it. The online application was very well received. It was efficient, effective, and very easy to follow to provide required documents. I liked it! This was the best and easiest loan application process I have ever encountered. All the members I communicated with were very professional, polite, and sensitive to my needs. I appreciate everything they did to get my loan application approved and ready for closing. Thank you Sharon and a Thank You to Rob ** for getting the ball rolling for me.

Best Refi Ever: I really appreciated the almost instant responses that I received during the entire process from both Bob ** and Keller ** when I had questions or concerns. They turned a usually long and difficult procedure into a "leisurely walk in the park".

Our dedicated Amerisave team, Brian and James are competent, knowledgeable, helpful and responsive in guiding us through and managing the entire process. We were also easily able to use their online tools to share and e-sign documents, and see the status of all milestones throughout the process. All of these things resulted in an effective and efficient process. The loan closing documents had to be completed while I was on vacation in a different state. Amerisave was able to arrange for that with no issues. We also did research to determine which company was the best reputation, easy to work with, ethical, best fees and rates. We selected Amerisave and have been very impressed with the people, tools and process. We will be using AmeriSave in the future and recommending them to friends and family.

Very professional and friendly services, better rate and lower closing cost, faster and easier application and prequalifying process. Very friendly website. It leads easily what to do, how to upload your documents and esign them. Very effective and smooth communications with loan officer (Zeinab **), processors (Kelly **) and underwriters. Whenever you call or email, their responses are right there. I have had really experienced an excellent, professional, trustworthy, reliable services from A-Z. Keep it up!

Leon ** has been extremely helpful and patient, we want to go with you just because you have him working with us, the difference from one lender to the other is minimal, however the employees like Leon make the difference and final call for us as customers. Thank you and we hope to close soon!!!

This was my first home purchase and it was a very overwhelming experience. Keller ** was extremely helpful throughout the process finding a loan that I was comfortable with and would fit within my budget. I made many changes throughout the process and he patiently continued to work with me. I couldn't have done it without his help. He answered all and any questions I had. Once the loan went to the processing agent, Joseph **, he speedily kept the ball rolling and was in contact the entire time to facilitate a quick closing. It was a learning experience and I couldn't have done it without their help. I would recommend working with them and if I ever buy a house again, I will definitely contact them.

Irwin was very professional and patient as we worked through the initial application process. He appeared to have my best interests front and center as he looked at the best loan for my situation. Communications have been timely and clear so far.

I am extremely happy with Amerisave and I highly recommend Amerisave to anyone who is looking to buy a home or refinance your home. Amerisave has the best rate and the loan officer and loan processor were so helpful, kind, professional, attentive, diligent, follows thru and on top of things. They email you and answer your questions. They are also available by phone. Once you finished your application the home appraisal will be scheduled in a day. I mean a day or two. My loan officer is Tom ** and he is excellent. You may reach Tom ** at ** or via email at **. Tom is available almost 24 hours a day. He is in Atlanta so there is time difference of three hours. Yet Tom answered my email at past 11pm. I love, love, love Amerisave. Have all your documents ready and it is a breeze. Thanks for computers. Loan application is so easy.

We wanted to let someone know about how we were treated by Amerisave. We are very surprised to read how happy most of the customers are with Amerisave service. We experienced was just the opposite. We had an inexperienced, we think loan officer. He lead us to believe that we would get approved up to two weeks before the closing date. We didn't hear from Ray ** for over a week and the next time we heard from him he was telling us that it didn't look good for us. We think that a lender should be able to tell you if you qualify before they take you through this process just to tell you, "You're not qualified." We realized we had some credit challenges and we told Ray ** this up front. If the loan company knew this upfront why take you through this horrific experience. We are very upset with this company and we recommend this company to anyone.

This company is the worst nightmare. I found them through LendingTree. Another nightmare experience. Their salesperson would not leave me alone. Their automated phone system will call you numerous times a day for several days. I had to turn my phone off. They do have website that provided rates and fees. They stalk you through their website and monitor all your activity. I learned that federal government and many state governments have fined them millions of dollars for illegal and questionable lending practices. Be aware of this company. Don't fall for their aggressive sales marketing tactics.

We used Lending Tree to find companies to refinance our mortgage and we couldn't have been happier with Amerisave. We spoke with other companies but Amerisave gave us the best rate and the best options for refinance. Everyone was so professional and courteous. The whole online process was very simple and easy to do. We had a great experience and I would definitely recommend them to anyone thinking of refinancing.

This is one of the worst companies I have ever worked with. They will make you promises to drag you in, then the longer they keep you on the line, the more they will start charging you. They changed people who I was working with three to four times, during that time, things was changed and messed up. DO NOT TRUST them. No one there knows what they are doing. I would be told it could not be done, then told it could be done. I have bought many homes, but this was the worst company I have ever seen, they are so messed up.

My niece referred my wife and I to AmeriSave and I am grateful for her suggestion. So far, the whole process has gone quite smoothly and there was very little worry involved. All of the staff (particularly Johan ** and Maurice **) have been prompt, thorough, informative and courteous in all correspondences. Thank you very much for all of your assistance. I would strongly recommend AmeriSave to anyone who desires professional assistance in completing their home mortgage needs.

Mark ** is exceptional! Explained everything and had the answers to every question. Joseph ** made sure every step was performed accurately and in a timely manner. This was easy! Thank you Gentlemen and AmeriSave Mortgage Corp. We bought our home as the markets crashed in 2007. Because market values hurt the value of our home we have been stuck with an unfavorable interest rate. We are finally free!

What do I like about your service? 4 words: HOLLY **... CHRIS **!!! This lady and gentleman are AWESOME! Their responsiveness, clarity in explaining the process, pleasant & professional demeanor, and just overall exemplary service excellence has been phenomenal. They set the bar high and deliver at every turn in every single one of these areas daily. There hasn't been one moment where I was unclear on what's been required of me or what the next steps are in the process. Thank you for a pleasant experience. (I will be a returning customer in the future.)

Very cooperative people, who work diligently at their jobs. Made the home buying process a lot simpler than I ever thought it could have been. Always very friendly to talk to and easy to reach. Very convenient to use due to the fact that they are an online lender.

It is a great experience to get mortgage done with AmeriSave. Their customer representatives are very easy to get contacted, and always kindly, and patient to answer all your questions. I strongly recommend AmeriSave to people who want to get their mortgage.

Amanda ** has gone above and beyond helping me put together the proper documentation for my loan. She has been very patient with my current lender while trying to provide the additional paperwork we need for my file. She is an asset to your team. I would recommend her to my friend who are looking to refinance.

Finally getting down to finishing this refi, signed all the papers with Notary; so hopefully the refi will fund by next week and we can move on. Stevie was good, prompt and courteous and explained several items and we got the Closing done and ready for the Notary.

I started looking to purchase a home late December. Matt from Amerisave reached out along with many other companies after I searched on Lending Tree. Some were very aggressive, some were very lacking in communication and Matt at Amerisave was perfect. In contact but not overbearing. Finally I had a contract 01/02/2017 submitted to Eric and Amanda, things moved quickly even though it's an FHA loan. Eric with Amerisave was assigned my processor. The entire team contacted me regularly to keep me informed and any needed documentation.

Since I applied for a refinance of my mortgage the process has been seamless. I am very pleased with the communication, especially with Ms. ** who kept me abreast on everything. I am even happier that I will have an in home visit for the closing of my loan.

All personal involved in loan process to date have been professional, easy to talk with, eager to serve and anxious to meet our needs. We will look forward to the closing after the loan is approved. While assumed, there is no doubt in our mind that the conclusion will be as cordial as the initial process was.

My nephew, a former Amerisave employer, suggested I get a new mortgage through Amerisave. I need the new mortgage to "buy out" my ex-wife as I'd like to remain in the home I'm looking to re-finance. From the start, Amerisave made an emotionally stressful situation tolerable. Virtually everyone I interacted with was friendly, business-like, and approachable. They "pitched in" whenever I was uncertain about something. That made the application process significantly less stressful than something like this would have been otherwise. I expect Amerisave will in all likelihood approve my re-financing. Thank you! The Amerisave experience has been great. I hope to do business with Amerisave again and will wholeheartedly recommend that others take their business to Amerisave.

I have had numerous phone & email communications with Adam **, Tony **, Kristen ** & Jennifer ** as we have been working through a mortgage refinance. Everyone person listed has made me feel important to them. Furthermore, I feel the loan which I'm seeking is important to them also. I will definitely recommend Adam & this group to any of my family or friends needing any mortgage work.

February 5, 2017. WE start with Steve **. He was so great to let us know what need through every step. Even if I had a question he calls right back explain it to us. He made loan process go very smooth and easy all way and when he turn it over to Jeffery ** he was very great and helpful all way get to closing. He was being prompt even when we had questioned why they need that. He was very helpful. Amerisave have very knowledge people working for them that really want to help you. So I want to thank Amerisave Mortgage for have people like Steve ** and Jeffery ** working for them. Thank you.

We are in the process of refinancing our mortgage with Amerisave Corporation. Our experience so far has been excellent. We have worked with Justin ** our Loan Originator, William ** his associate, James ** the Loan Processor. They have carefully, kindly worked with us through this process and hopefully all will go well with the finalization of our loan. We thank them for giving us the opportunity to work with them.

Very good experience! 2nd time refinancing with Amerisave. Process went very smooth! Very quick to respond to your questions! Great service. Everyone takes the time to respond to your questions in a very reasonable time. If there is any specific question that they can answer right at the moment, they would get back to you in the next 24 hours.

I started the process a week back and right from the word go Rebecca ** was on top of it... Followed by Sarah with her follow ups and least but not least Yolanda ** who is like a friend with her constant calls to keep me in the loop.

From initial e-mail and phone introductions, all the way through to closing; I felt at ease with the entire process. I work offshore, so the timing, low internet availability and trying to get things submitted was kind of a challenge on my end, but everyone at Amerisave was great to work with. I felt free from the typical stress that I would normally associate with a process like this. I would recommend this team to others.

I was extremely satisfied with my application; the speed and the efficiency of the team, the easiness of the online processing, the signature of the documents, the details of the paperwork, the steps of the completion, and many other things were just fantastic!!!

We are excited to be closing next week on our 2nd home. We locked in a great rate and now we are able to close at a location very close to us even though our property is up in Northern Michigan. Give these guys a chance and you will be amazed at the great service and reasonable fees.

Keith ** and William ** have been amazing. This process has been exceptionally easy. All my docs are uploaded through their portal. I appreciate the technology and customer service. I would highly recommend this company for all your mortgage needs.

Sabrina ** has been so helpful. She always answers any questions I may have in timely manner. She is also very polite, explaining every step we are taking. I feel very at ease when I speak with her. She has been a pleasure to deal with, by far one of the better business professionals I've done business with.

Enjoyed working with a professional like Daniel **. Great communications throughout the process and Dan's ability to articulate every step and element gave me confidence in choosing AmeriSave. Will use AmeriSave in the future! Thank you for the hard work Dan!

The loan process was very straightforward and competitive. You did what you said you would do within the time frame committed to. When I need another loan I will be contacting Amerisave & I will also be recommending your services to friends and family. Great Job!

I really enjoyed working with Jessica **'s team. They were very responsive and quick. The refinance was completed within 45 days. They were constantly follow up to get all the documentation completed. I would advise anyone to take a look at Amerisave. Their rates are the lowest.

Trey was outstanding. Trey was/is very professional and very helpful. Took his time and answered my questions I had quickly along with working to find the right loan for me to get my life back in balance. Thank you Trey for your help and getting me going in the right direction.

AmeriSave has given fast, courteous and professional service. Russell began the process and made sure I qualified before wasting my time. The next day I received a call to schedule the appraisal. Igor was Russell assistant. He made sure I understood how to upload the documents and was there to answer and assist me with anything needed.

The loan originator and the loan processor were both very helpful in getting the loan approved quickly. The entire process went smoothly. It took us less than three weeks from the time we inquired about the loan to when we were scheduled to close on our loan.

We are very happy with the service, Kristen **, and Kristina **. Very friendly, fast and professional. In 3 weeks all was done. Would recommend the company. They told you all the options and they worked for you.

They are willing to go the extra mile to assist you. They not only care about your business they care about you. They work to meet your needs. They truly want to assist you in making your life better by being successful in the outcome of your refinancing.

Jeff and Ian in particular have been very efficient--Jeff in particular. Jeff is excellent upper management material but you will lose a very efficient, personal sales person, if he becomes upper management. One of the most knowledgeable people in the business and I am not easy to please.

When we began this process, we were apprehensive as we had a couple of bad experiences with a couple of other lenders. Jessica ** and the team at Amerisave were able to lay to rest all of our apprehensions. The professionalism, the promptness, the knowledge, the speed at which things get done, all were simply incredible and impressive. Every single person we have interacted with has made this refinance a most pleasant experience. I will be recommending this team to everyone I know.

Friendly and helpful service with positive attitude to continue checking rules. The primary mortgage contact was professional and responsive of my questions and needs while I provided documentation. She made a difficult task easier and smooth for us. Geneva is a outstanding employee.

I received excellent customer service from Amerisave. Andrew and Daphne, our customer service representatives were very helpful. They were very informative and always kept the lines of communication open during our loan application and processing. I would recommend Amerisave for your loan or refinancing needs.

The individuals who handled my refinance were excellent. Richard ** was very helpful in the initial stages and Stacey ** was GREAT in seeing the process through. Finally, I love your website as it is easily the most informative website that I came across when I was deciding which company to take my business to.

The service was very easy. Did application and sent in most items needed the first day. Process was easy, just scanned the paperwork and uploaded it. My file was assigned to Irene ** who was very easy to work with. She always kept in contact via email or phone to let me know what she needed or how the process was going. Thanks Irene. You were great!

Highest recommendation to refinance with Amerisave. My experience consisted of open communication, constant unsolicited but properly timed updates, easy accessibility to representatives, my questions were always answered timely, the friendliness of the staff, ease of use of the website and its status update board, electronic documentation/upload was very convenient as well. We were very satisfied with Todd ** and Erin **: both are extremely professional, friendly, easy to talk to, always answered our questions and made sure we understood, and were both helpful in assisting us with our first refinance...Couldn't have done it without you and your team. Thank you both!

All staff were positive and supportive. I will use as well as recommend Amerisave again. I appreciated their patience and helpfulness. I do not enjoy the process of finding documentation but your staff made it painless and not pressured. Thank you very much for all that you did.

I had started the refinance process before with a couple of other lenders, only to be hung up for 2 months and no loan. I decided to try AmeriSave. First call with my Loan Originator and the next day he had me turning in the Docs they needed. Being able to use AmeriSave's Portal and checklist to receive the approvals was fast and easy. I usually had an answer by the next day. My loan was completed on my home computer from the comfort of my home. At closing, my Title Company made the comment, "Wow, that was fast!" Thanks to my Loan Originator, Robert ** and my Loan Processor, James ** for their expediency and great customer service.

Everyone who helped me through this process was extremely patient and helpful. The mortgage process can be a painful one but the team at Amerisave did their best to get me through in as fast and painless a way as possible. Tim, my loan originator, said he'd help me get the loan I needed and was as good as his word. Chris **, my processor was very patient and understanding even when it took me a while to get everything submitted. He was always available to answer my questions and stayed in touch so if I got confused about anything he could help me out. The closing was set up at the time and place convenient for me and went off without a hitch. I don't think you could go wrong working with Amerisave for your financing needs. Thank you for everything. All the help is truly appreciated.

I am very content with Amerisave and all the staff that helped me along way including Mr. Andrew **, Mrs. Kristen **, and Mrs. Irene **. The document portal's ease of use made a positive difference. I would gladly recommend to friends and family!

Hands down, this was the best and easiest refi experience! Jessica, Shawanda, Ben, and the entire AmeriSave team were extremely professional, responsive, and efficient. Each Amerisave representative demonstrated exceptional knowledge of VA loans and related issues. I would definitely recommend Amerisave to anyone considering a refi.

I had a great experience with Amerisave Mortgage, it was the smoothest financial transaction I have ever had. Robert ** and Robert ** most helpful. They kept me informed and also kept the process moving. Every timeline they gave me was met.

Very professional, very friendly. Quick moving and the client portal is very smooth and easy to navigate. Amanda is the best!! Very professional and friendly! I would work with her again and again! Keep it up Amerisave!! Couldn't ask for a better experience!!

Great communication from everyone at AmeriSave. The AmeriSave crew is on top of everything! The electronic communication keeps the applicant up to date throughout the process. This is the most efficient application and approval process for a mortgage that I have experienced.

I was very impressed with the professionalism. All my questions were answered quickly and I was encouraged to call anytime. They kept me updated daily. Daniel and Jeremy were very kind. Several times I had to call back needing clarification and they always assured me they were more than happy to answer all questions any time.

Very pleased with our overall experience with Amerisave. Would recommend them to anyone. The team that worked with us was great especially James **. He was kind, patience, professional and very knowledgeable a real asset to Amerisave Mortgage. Thanks James. Other members on the team was also helpful. I had heard some negative things about Amerisave but I must say my dealings with them was all positive. In the future if I need a mortgage company I would most definitely use them.

Everything with my refinance has been handled promptly and efficiently. All the members of the Amerisave team have been knowledgeable and helpful during the application and documentation process. We look forward to a similarly efficient closing process with this loan.

Johan ** is so professional and courteous. He is very knowledgeable about the whole lending process and explains things in a manner in which it is easy to understand. I would recommend him to anyone that I know who is considering purchasing a home.

So far, the process is going great. Thanks to Trevor **. He follows through on everything and answer every question that I have concern with. The portal is very informative and is transparent with the process. I am looking forward in giving my final review after the final process.

Fast. I've waited up to 2 weeks for an approval that Justin ** gave me in less than a day. I was referred to Amerisave by a coworker that was extremely happy with their service as well and will always recommend this company from here on.

Amerisave has been a great lender refinancing our home so far. All the people I've dealt with along the way have been very nice and communication has been great. They respond very quickly and are on top of getting this loan taken care of. Also their rates are great that nobody can touch.

Professional and efficient. Everyone from the loan officer to his staff and the follow-up group did their jobs well. Those who did not directly work in the office, the ones they suggested, such as the appraisal personnel were also professional and efficient.

The person I was working with was everything I could ask for while doing his job. Extremely helpful, knowledgeable, and even funny when needed to lessen the stress of the process. The professionalism was apparent all the while, and rapid response to questions was appreciated.

This is the second refinance we have done with Amerisave and both times we worked with Dan ** and Ben **. This time was a bit more complicated because it was a VA loan but both of them persevered to make the process easier. We appreciate their efforts and almost feel like they are friends. We would certainly, and have, recommended Amerisave to others. Thank you!

Amerisave staff are very nice (Rick, Jessisa, and Brittany), wish everyone was like that. They worked very hard to get me a loan. I do not know if I got it yet, but they made it easy to apply. Thanks.

Everyone has taken all the time needed to answer all my questions. Even if it was the same question I had asked 5 minutes ago. I feel secure in this confusing process. Not having done this for quite some time, and never just online, is an experience.

The process so far has been very easy and the people at Amerisave are very easy to work with. They are knowledgeable and very responsive. The response time from the Amerisave staff has been within the one day. On occasion within a few hours. I would definitely refer them to a friend or family member.

Everything was done exactly what they said they would do in the time they promised. I actually closed on the loan much sooner than I expected and that was very satisfying. I would recommend them to anyone looking to refi their house.

This was the first time using Amerisave and the second time I refinanced. A good friend recommended Amerisave as she had used this company for refi several times already. Steve was very helpful in the beginning to give me loan options and explain things about the loan. He was available through email and by phone. Daphne was excellent too. She was kept in good contact with me throughout the process. She called, left messages and emailed to make sure I was able to know what was going on.

Very professional and knowledgeable employees. Everyone was really good about responding quickly and the amount of information you can access along the loan process is awesome. I worked with Michael ** and Joseph **. The closing was very organized and quick and the attorney came right to my home.

Amerisave has been very prompt and friendly. The people I have dealt with are truly professional, courteous and really quick to respond to any need that I may have. I would be very quick to recommend Amerisave to a friend or family member. It has been a great experience this far.

Professional. Prompt replies. Transparent process. This sums up my experience with Amerisave. Everyone from my agent, processor and customer service representative have all been quick to answer my questions and keep me updated on the process. I would recommend anyone to give Amerisave a chance on their mortgage.

Trey ** and Mathew ** were amazing! Although my loan closed later than expected, this was by no fault of AmeriSave. Because I live in a rural area, there was difficulty getting an assessment. Documents were easily faxed and uploaded, and Matt and Trey were in contact every step of the way. This was much easier than expected. I was nervous to go with AmeriSave due to bad reviews, but I give them 5 stars!

Amerisave kept close contact with me from the very beginning and stood out from competition immediately. My representative called me first and kept up with me that the competition could not even come close to... He was always very attentive within minutes... Called me or emailed as if I were his only client. All the staff stayed on top of every part of the process of the loan keeping me informed without delay; with patience and heartfelt caring that we were working as a team to obtain the best results possible for my good on my mortgage loan. I could hear the caring and empathy in their voices!

It is so easy to apply. Customer service is excellent. Ms. ** put me at ease. I was nervous doing this online. It was great to have this process done so fast. Keep doing a great job. Thank you very much.

Amerisave helped me find the best loan to fit my budget and long term goals. The loan officers were friendly, informative and supportive. The process went quickly and I could view the status of the loan easily via the Amerisave portal.

Trevor and his team stayed in constant contact which was extremely helpful and demonstrated their commitment and professional abilities. What was most important to me was they shared the sense of urgency meeting my expectations. Throughout this process his team has been on point and proactive. Thanks Amerisave.

Amerisave made our refinance a breeze. From start to finish just over 2 weeks. Very streamlined processed and everything was made simple and handled online. The communication from the Amerisave team was great!! I should also mention great interest rates which started the whole process for me to begin with and shaved several years off our existing loan.

Amerisave Mortgage corps have excellent mortgage program with various rates and term. Also noticed that Amerisave corps have lowest mortgage interest rate in the current market. The customer service is a super excellent, as specially J.R. ** - loan originator officer and Mr. Clayton ** - loan Processor are great representatives of Amerisave Corps. They both are follow up with me very closely and in timely manner, update me at every level of loan status, answers my questions satisfactory and help me to resolve my PA tax lien. I am very happy to share my experience to my friends and coworkers, and recommend them for their real estates financial needs. Thanks and God Bless to both of you.

Most of all the easy portal access and the quickness possible with technology is what I am impressed with. All agents have been very helpful, quick to respond and a pleasure to work with. However the appraiser rejected appraising my soon to be new home because there were not enough comparables to work with. What kind of appraiser is that?

Everyone is very nice, responds quickly and are cooperative. So far, so good but we haven't closed yet. Still have a water test and termite inspection to complete. I must admit, they are very thorough because the VA requires a lot of information and copies of everything.

Amerisave's loan origination department (Holly) was quick and efficient; great quote turnaround! Amerisave's loan application processing (Erin) was equally efficient, helping me issues along the way. An out of state closing was arranged at a hotel which made it extremely convenient for my schedule! All great people to deal with.

Amanda's kindness and help is great! Very professional and sincere. I would highly recommend these folks! I just started the process, but so much information was sent to me. It helps to know all the numbers and the honest end result that will come as we close. Thank you again for guiding us through each step carefully!

I started a refinance with Amerisave. Paid appraisal, rate lock, downloaded all info. They drag the process out four months, then tell me they can't loan on our home... For a reason they knew at the beginning. They have phone contacts on their emails however they don't accept incoming calls. Emails are answered on occasion not often.

I have been very pleased with my experience refinancing my mortgage with Amerisave Mortgage. The Loan application process was and I was able to complete all of the information and documentation on my smartphone. The Lipan Representatives have been very thorough and responsive to all of my questions.

It was strange initially not working face to face with someone for something so significant. David ** and the loan specialist were always available and responded quickly to any question I had. I had a question after the loan closed and he still worked it for me with the same speed and great attitude. The companies they partner with are just as responsive and thorough. They seem to understand they are a reflection of Amerisave. I would be quick to recommend them to anyone with mortgage needs. I waited until everything was finished before writing the review in case there were any gotchas but there were none. Just an all around great company to work with who takes customer service to the next level.

The customer service was very comforting and helpful. I wasn't running to the fax machine 5 times to RESEND a document. I am 53 yrs old and have had experience with MORTGAGE co's. Amerisave is the only MORTGAGE company I will ever deal with again. Thank you all at Amerisave.

Our Experience with Amerisave and doing a refi primarily online was very good. Amerisave personnel were quick and professional even friendly. We would recommend Amerisave. The web portal was easy to use. I appreciated the email contact and updates from our Loan Officer and Processor. We would use Amerisave again.

John ** was extremely professional and helpful. He was prompt in every response or e-mail and really did a great job. I would recommend John ** at Amerisave to anyone. All in all my experience was good. I would not hesitate to use them again for a Mortgage or Refinance.

This is my 5th loan from Amerisave. Obviously I am a happy Amerisave customer here. In the beginning, I tried 2 to 3 lenders to compare & then chose Amerisave based on great rates & ease of use. I did that once more for my second loan. After that I stopped doing further research and now I just trust Amerisave to that degree. What I like most is: Great rates & low cost, Ease of use, everything online & paperless, And the IMPORTANT one: No hidden costs, no surprises, no gimmicks. What I see is what I get. Not many businesses in America in this category anymore.

Phyllis ** was an excellent processor! Prompt courteous and responsive. Thank you for quickly processing the loan and finishing up the process to meet the lock rate deadline. Michael ** was excellent in communicating and getting the job done without issue. Thank you again and look forward to doing business with Amerisave in the future.

Amerisave was great! I filled out an online app for a refi and received multiple calls and emails from various lending companies. Keller with Amerisave was professional and knowledgeable and was able to answer my questions in a friendly and personal way. I'm glad I answered his call because I was about to blow it off and not go through with it. Keller found the best product for me and I couldn't be happier with cost and rate. Thank you. Orangela and Sharon were just as awesome. Very professional and patient with me getting all the required items turned in. They kept me posted of the status and were very prompt answering all my questions. Thank all of you.

I was extremely apprehensive when I initially applied for my loan because the process was so easy. I kept waiting for a bump in the road but my entire loan process was seamless from start to finish. Frank helped with me the initial application and then Josh was there to also assist--they were both fantastic and available to answer any question. Fellon was my loan processor and was simply magnificent! She, too, answered all of my questions in an extremely speedy fashion and believe me, I had a ton of questions! Fellon really took the time to explain everything and put my mind at ease! Fellon made the process so much easier and I will forever be grateful to her, Frank and Josh.

Wonderful experience working Amerisave. Quick and accurate information about your loan at any time. Would definitely recommend this mortgage firm for anyone looking to buy a home. The best thing is that they know the VA loan process inside and out. Thanks again to Deven and Karen.

Responsive and friendly representatives who were knowledgeable about their job and helped us to get through the process quickly. Would highly recommend this company if you're looking for a mortgage service that is reliable and can assist you during a stressful time.

Everyone is helpful and extremely responsive. It has been a great experience and actually the easiest part of buying my new home! It has really been a great loan experience. I have purchased 3 homes and while I didn't have issues with other lenders, Amerisave has been the most organized and helpful.

Amerisave refinance process has been a breeze. The customer service is excellent. They answered all my questions in a timely manner and were very easy to deal with. The website and online process was very easy to use. I highly recommend them.

I decided to refinance our home on 12/2/16. Michael was our loan originator, he was extremely polite and informative. He walked us through every step of this loan. Everything was done online and very easy. Rosalyn, our loan processor was also very efficient and polite. We are closing on our refinance tonight. All done within a month!

I did two refinances with AmeriSave. Both went successfully. Unlike some mortgage companies (big or small) I came across in the past, people in AmeriSave were helpful, efficient, and professional. The company's document portal helped also in streamlining the process.