AmeriSave Mortgage Reviews

Jeff was very helpful, knowledgeable, and responsive to my needs throughout my entire process. If I had a question, he would quickly answer it. If he did not know the answer, he would direct me to someone who could. I really enjoyed my process. It was an easy and quick process.

William's service and response was excellent. The representative who took over, however, did not meet up to my expectations nor to William's standards. Communication, a timely reply, and attention to detail are key in this industry. I may not be the only customer, although it would be nice to be treated that way.

The process was slow, that being said it was as quoted and went well... NO surprises here! Interest rate and closing cost were as quoted to me... I'm sure Covid-19 has had an effect on the speed with which the speed of the process.

Refinance. Rob is one of the best loan processors I have worked with and will absolutely be using him and AmeriSave for my future mortgage needs. He gives the best advice and always looking to make sure I get the best deal out there. Thank you Rob for another great experience!

Refinancing with AmeriSave. My wife and I are very happy with the service provided by AmeriSave. Everyone involved with the process was competent and very professional. No shortcuts taken and we ended up accomplishing our intended goal. No regrets whatsoever and a sincere thank you to everyone.

Had great experience with Amerisave and everything was a smooth transition all the way to closing. Blake and Shanel were great in making sure I have all the required items for my refinance and third party appointment with Notary as well.

Your support, particularly from Tylor **, was A+. My experience was as good as any mortgage company that I have interacted with in the past. One large reason I chose to stay with this company is Taylor and how she interacted professionally. I was considering other companies, but they were not as professional and lacked humility.

This was the greatest experience I have ever had! Amber was awesome! I would highly recommend Amerisave and Amber ** if you are looking for a mortgage or to refinance. They were quick to respond with any questions or concerns that I had.

They worked with me after normal business hours, they only go 4 stars because the cost of the loan kept going up every time I talk to them and there was nothing in writing until they wanted me to sign. It did go pretty smooth.

My experience with Amerisave; the reps and the closing agent were excellent. The numbers never changed and everyone answered all questions to my satisfaction. They did exactly what they promised. The whole process from initial contact to close was smooth and computer use when needed was easy and reliable..

Never thought I would be so happy with a mortgage lender, but Kristine, my loan processor and Michael, my loan rep really exceeded my expectations and worked hard to make my life easier! Definitely recommend giving them an opportunity to see what they can do for you.

Steve and Veronica took great care of us, going above and beyond to create a refinancing solution that would work for us. I'd definitely recommend to anyone to shop around for refinancing rates, fees, and terms, but we settled on Amerisave after doing our due diligence and couldn't be happier.

My transaction was smooth and quick. Everyone I worked with was very helpful and provided accurate information. The online tools were very easy to work with made uploading documents very easy. I liked the text notifications for items needed, it made it quick to upload the items needed.

My loan service representative was pleasant and patient. He walked me through all the options I wanted to discuss without shutting down the conversation to impose his preferred option on me. I would definitely recommend them to others. We were very happy with the refinance package.

The manager, Brent **, turned things around and made it a GREAT experience. There were certain disconnects that he ironed out and kept me as a customer. He is sharp, knows the business, and made things happen. When things stop making sense, ask for him.

We recommended Amerisave to all of our friends and relatives, in fact our daughter also refinanced her home with Roger the next day. Great experience. Will not hesitate to contact them in the future. I wish all companies were this easy to do business with. Jim & Mary

Whitney did a great job helping me through the refinance process. I appreciated the time she spent working through the details with me and answering all of my questions in a timely manner. Thank you for spending the time working through my questions and iterations.

This was my first time going through the loan process and was at first not looking forward to it.... This company made everything so quick and easy for me. I would recommend them to anyone whoever asks me about getting a loan in the future.

I wish I had read prior reviews on this site prior to engaging with AmeriSave. I thought they were a reputable company. Jason is the loan officer I spoke with when I called the 800 number and he sounded very professional and helpful. However that's where it ended. As with other reviewers, after I paid the $500 application fee it's been totally silent. He would not return my calls and I followed up with emails and finally copied their customer service department. His manager Frank did call me last week and said it was with an underwriter. To date still no response. I've dealt with many mortgage companies and brokers and I must say this one is the worst. I think this company makes their money on the $500 upfront fee they make everyone pay. Stay away! With so many dissatisfied customers, there must be something Consumer Affairs can do or some other regulatory agency. I'd be curious to see what other reviewers have done.

Initially, I spoke to Sarah A. She was very pleasant and understood what I desired to accomplish. What I wanted was a short-term, low interest, no cost re-fi. I have good credit and good income. I wasn't even certain if a company would want my business as my intentions are to pay off the balance in 2 to 2 1/2 years. I presented all of this information and Sarah understood. She said everything should be ready to fund in about 20 days and complete in 30. Sounded good to me. I sent all requested info immediately and waited for a response. No response so I tried to call. Sarah finally called after I sent email and said her phone wasn't working. Right! I waited until 3 weeks had passed and again began calling because the online information showed no processor had been assigned.

Please be wary of working with AmeriSave Mortgage. They tout how attentive and trustworthy they are, yet they don't return calls or emails, despite a guarantee they will and they lie about requirements.

If I could give them zero stars I would. They took my $500 and I sent in all the info they needed for my refinance. I was told all the info was received and they were awaiting underwriting. After more than 2 months of waiting for a reply my application was closed stating I didn’t send in the info requested. I was told already by my loan officer that everything was ready received. I complained. Nobody ever answers you from that company. I continued to call and email and no departments ever answer you. They are a fraud. Stay away!

$500 fee? I knew I should have gone with my gut. I talked with M** at Cardinal and he warned me. To you, sir, I should have listened. Not only did I buy the "you should float your rate" BS... I also understood the $500 to be credited back. Nope. 10k in fees on the day my loan was approved... vs 1266 the day I wanted to lock. Now they are trying to force me to fund? I'd rather eat my $500 and call the other guy back. If you want an honest review, Call Matt. If you just like throwing money away, call these people. Why is no stars not an option?!

I am still in the process of refinancing my home. I begin April 13th and it's now June 11th and it's not done. What happened? Day one Amerisave collected $500 for their application fee. A web page was set up for me to upload all my documentation. On the webpage there is an area that asks customers for any additional documentation that's needed throughout the process, but even as of today Amerisave did not ask for any additional documentation.

Horrible experience. My wife and I have high 700 credit scores, the loan to value on my loan was less than 50% and we are high earners. We gave all the required documents in 48 hours and despite all this it took almost 2 and a half months to close our loan. EVERY time they said they would call us back they didn't. 2 times the rep said he would call the next morning he didn't and when I reached out to him he was on vacation. After 2 months I was told we weren't even approved yet. Save your sanity and choose another lender.

Updated on 07/03/2020: Since my last post on 6/6/20, I’d hoped to receive a refund for my Application Fee from Amerisave. Since I have not, I will write another review, with a little more detailed information. On 4/10, I received a call from Hector **, after searching online refi quotes. He assured me Amerisave would get me a great rate and that the process would be fast and easy. So I paid for the App fee of $500 believing this mortgage company could refinance my home within a reasonable amount of time. For several weeks, he said the process was going fine. Then I eventually got no call back. When I emailed him, he would email the Processor to ask her the status, and never got back to me. The Processor, Amy ** told me she was either not at my file, away from her desk, in a meeting, or that my loan would close next week. This went on until I decided to cancel on 6/6/20, nine weeks after I initially spoke with Hector **.

I wish I saw the reviews about Amerisave here before I started a refinancing process. As other consumers stated, they don't communicate with consumers well once you pay a $500 non-refundable fee. It was my big mistake to pay the fee upfront as I believed what they said, e.g., a great rate. You won't be able to lock your RATE and FEES until your loan is approved which will take several weeks. So you would end up with a very high interest rate and fee at the end. I emailed the loan officer several times to get an update but no response. My loan application would be just one of the many so they didn't care because I already paid a $500! I was extremely frustrated by their poor communication and unprofessional business standards. Now I know that I am not alone!!! Be careful!

On April 1, 2020, I applied for a refi loan with Amerisave. My credit score is over 760. I was financing $150K on a $600K+ home. Unfortunately, my loan officer was RJ **. He told me that with so much equity, an appraisal was not required, which would save me hundreds. On April 17, my online account showed an appraisal was ordered. I emailed RJ ** and asked him to check on it. No response. Around April 26, I emailed him again, this time using the online form. I received an automated response that I would be contacted shortly. No response. A week later, I emailed him again. No response. I tried their online chat. No one ever came online. I called by phone, no response. Then my loan was terminated due to incomplete documentation. It turns out the appraiser had never appraised a home of my type, so he just refused to do an appraisal. Incompetence.

I was called by an Amerisave rep in response to a webform I filled out. The Amerisave rep talked at me, did not listen, and then hung up on me. It will be a cold day in hell before I choose to work with these people.

I'm not happy that I have to give them one star just to leave this review. I am LIVID about the lack of communication from my Loan Processor. We are in the midst of refinancing our home with Amerisave. We were initially quoted a little over $8600 in closing costs for our cash-out refi. The second disclosure package raised that to over $11,000 in closing costs. We've just received our third disclosure package. Now they want us to pay $12,508 just in closing costs and our "cash-out" is no longer enough to cover the expenses we wanted it for in the first place.

My credit score is 800+, and the fees and interest rate were worse than many other lenders. They have no plans on adhering to their promise of matching other lenders‘ prices. DO NOT under any circumstance give them $500 to lock the loan rate. DO check with your local institutions first. My bank was able to give me a loan with a slightly better rate AND almost $4k less in fees for my refinance. STAY AWAY from this company!

I unfortunately did not get much from just inquiring information. My husband and I were thinking about refinancing our home to get our interest rate lower and hopefully our monthly payment lowered. So yesterday, I went only just to chat and see my options. I get a representative online and the chat starts fine. Of course they wanted me to call but I informed them I could not talk at the moment and I am just shopping around to find the best options. After that the rep just did not seem interested in talking to me. I was also informed that my husband's credit score have to be at least 680 to do anything at all. Then I proceeded to ask about a few options and was ignored.

I started the process of refinancing my home with Amerisave on April 1st. I have wasted five weeks while going through a very cumbersome process. We were supposed to be less than one week from closing when I was informed that my trust documents were not exact. Keep in mind my trust is certified through a legal expert and documented at the courthouse. Amerisave wanted to do a quick claim deed to process the loan and they had already contacted my insurance company to be listed as the lien holder on my property. This is not the company you need to select and will charge you an upfront $500 application process fee that now they do not want to credit. Do not engage with this company.

This would be a ZERO star review had it been allowed on the website. I spoke with Ben **, a mortgage loan officer at AmeriSave. He is the most arrogant person that I spoke with. I told him that at he same interest rate of 2.375%, Better Mortgage has a Loan Origination charge of about $1K versus AmeriSave's Loan Origination of $6K. He then told me that comparing AmeriSave with Better Mortgage is like comparing apples to oranges, and that Better mortgage has bad customer service. He also mentioned that Better Mortgage has people that are like "working in their basements". When he bad-mouthed a competitor instead of offering a better deal, that should have been a sign for me to end the call.

I received a call from AmeriSave Mortgage Corp, they offered their services by helping me refinance my home. I was contacted by a Loan Originator by the name of Atif ** (NMLS ID #1168). I kept in contact with him about what needed to be done in order to have my property refinanced. At the same time I was browsing other lenders to see what would be the best deal for me. On one of my calls with Atif I notified him that my husband wanted to wait and see other lenders. He replied by telling me that I should just lock in the interest being offered to me with a deposit of $500.00. What he didn't say was that my deposit was Non Refundable. In the case that I would choose to go somewhere else they would KEEP MY MONEY!.

Applied for the refinance on February 27, 2020. In the beginning Mr. Robert **, the loan originator was good in taking the application, but later on he started changing his word about disclosures excluding escrow which I requested at the beginning. He changed the rates just for his mistakes but I compromised at that point. It took over 30 days after my application got approved by the underwriting and he was not paying any attention. When I urged for updates there came up the loan processor Leslie. She started asking for several documents again and again. Another 30 days gone and finally I came to know they declined for no reason I ever heard. It was my worst experience ever like a nightmare. They took over two precious months meanwhile I could have qualified for a lower APR. I never recommend this company.

I started the process of refinancing my home with Amerisave in February. Due to the coronavirus things like inspections and appraisals went rather slow but I had immediately signed a rate lock at 3.8% when we started the process. Finally we were going to Close the last week of April the day before I was supposed to pay my current mortgage which they had told me not to pay because they had included it in the payoff amount. After not hearing from them I decided I better call and see how things were going. All of a sudden there was a problem with my loan. My rate had jumped up to 4.375% which was the same rate I already had with my current mortgage. I'm glad I decided to call so I can cancel the whole process and just pay my mortgage on time instead of listening to them and not paying it at all this month.

Although Amerisave mortgage has a lot of good comments and treatment, there are a few of us that had not been treated properly and taken advantage of as far as keeping your upfront fee of $500, plus $500 for an appraisal. Most mortgage companies I've dealt with do not take an upfront fee to start a loan process and never refund it. They assist you with finding a loan you can afford and qualify for. Even if you wanted to borrow $100K, if they see your income is not sufficient enough to afford it, work with the customer so every customer is qualified and happy.

There is nothing wrong of selling mortgage but to take the credit report of anyone who is just shopping for mortgage or trying to find your interest-rate should not be necessary or even legal. The customer should first know your interest rate (Ok, list it for each credit score) and closing fees before you even start selling anything. Taking a credit report and costing the customer a few points on his/her credit score should not be legal. Folks: do not apply to any company who do not spell their interest rate right on the front page. After their deceptive way of taking my credit report (and consequently reducing my credit score), I was told that they do not finance people with more than 3 properties! I have not even came to know their interest rate!

I went through Lending Tree which I thought was a reputable way to find a home refinance, they had suggested Amerisave so I spoke to Rick ** from Amerisave on 3/28/2020. They require a $500 application fee, once they charged my card, I have not heard from them since. I'm appalled and do not know what to do since they have all of my personal and financial information. I want to cancel and receive a refund, I do not know if I can find another loan officer and proceed with a refi with this hanging over me. NEVER go with them. They are frauduant and a SCAM! Amerisave address shows a Georgia address.

AmeriSave Mortgage has offered very competitive rates. They are efficient and their agent was very upfront on the costs and benefits of each option of our home refinance. The total transaction was completed in 16 days. The speed of this transaction was based on the fast response of the client and the ability to scan and transmit accurate documentation. Current loan processing times may be impacted by the current glut of applications. We highly recommend this company.

Don't waste your time with this company... They give you informal quote too good to be true and once they have your information they will increase costs within 10 minutes of giving you the initial estimate. Very unethical and cheater.

Refi-with Cash out. From the moment I talked to Andrew I knew he was honest, personable, and caring. He wanted the best for my family. He only wanted to provide his service if he knew it was best for me and my family. The whole process to close was less than two weeks. My family and I was able to consolidate a personal loan and roll that into our existing mortgage. The whole process was excellent. I am recommending AmeriSave to anyone I know. Andrew ** was the Loan Officer that helped guide me into the best position. Stephen, the Loan Processor was amazing. The whole process made me feel at ease. Well done, Amerisave! My family and I now have a higher quality of life because we were able to save hundreds of dollars a month. In addition, saving thousands of dollars on our new 2.5% 15 year fixed loan!

I will say this. At first your loan officer will be responsive, then once you pay that $500 non refundable fee. You will never speak to them again. Unless it's time to tell you very rudely, they can not do the loan. Do not waste your time. Use a company that will process your loan and not leave it up to you to figure out. And if you get Paul ** run.

My agent was Charles **. He was very though during the whole process. Very detailed oriented and easy to talk to. Every time I had something new to look at or he needed signed, Charles was on the phone to make sure I was aware and took care of it. I would recommend Charles and AmeriSave Mortgage to anyone. Great company and great employees. Thank you, Steven

My personal experience with AmeriSave Mortgage Corporation has been one of a host of broken promises, pressure tactics (that compel a refinance without time to consider it) and a credit card locked with $425.00 in fees I hadn't approved. I was promised I wouldn't be charged an appraisal fee for this mortgage refinance if I gave my credit card information until I myself set an exact date, and gave permission for an appraisal. The lure is a rate offer the employee said he can get from his boss, and lock you into if you give your credit card information as a sign of sincerity. Upon being promised I controlled when I would be charged, I was pressured into giving my credit card information in order to lock in on a promised rate.

Everything looks good when they try to get you to re-finance, then once you agree, no one is available to answer questions, they charge large amount of money to receive-finance, they don’t give you options to choose from, their website is very confusing, and after closing you are history to them.

I made it very clear in the beginning of the process, I asked the question, "Would I miss two mortgage payments". I was assured this was the case. When the document came to be signed this promise was broken, I was only able to miss one mortgage payment. It was explained after the fact, I was not supposed to make my mortgage payment on the 1st of the month, even though the loan closed on 2/21/2020, which means I would have been late on my mortgage payment. I explained to the loan officer in the very beginning how important this was to me and my wife. I will never again do business with a company who does not keep their promise, I will look for companies who have integrity.

My experience with Jacob B, loan officer for AmeriSave Mortgage Corporation was extremely disappointing. He is a fast talker and managed to get me to provide my credit card ($520) to lock in an interest rate. His closing estimates were far higher than the other two loan officers (different companies) I was talking with. The other loan officers changed 0.5% and 0.153% compared to Jacob's 2.081% points. The other loan officers did not require $520 to lock in a rate. Jacob's closing cost was $21,575 compared to the closing cost I went with $11,568. My experience with AmeriSave cost me $520 for a ridiculous loan closing estimate. I sent a text the AmeriSave customer satisfaction office requesting they credit my $520 back. However, I have not heard a word from them. No surprise. A bad experience, bad loan officer and costly estimate!! Be very careful descaling with this corporation.

After 4 other Lenders, I chose AmeriSave!! I like how personable and helpful everyone has been so far. It's a daunting experience for anyone to refinance or even get a new mortgage, and I find that my Loan Originator Kameron ** and the Loan Processor Shirvica ** are very patient and understanding and very helpful in explaining everything to me. They are very thorough and it helps me to feel confident with my choice. I am very happy I chose AmeriSave for my Refinance. You make it less tedious for the client. Thank you for the wonderful service. I like the transparency. Very refreshing to do business with them both.

Everyone I dealt with at Amerisave made my loan refinance experience simple and easy from start to finish. I would like to cite Greg **, my loan originator, for his expertise in securing me the best rate possible, working with me step by step during the application process, and I would also like to cite Lindsay **, my loan processor as well for her expertise in completing the necessary processing steps. I will recommend Amerisave to anyone who needs a loan refinance or a new mortgage. Well done Amerisave!

First, let me say that talking to a human at Amerisave never happened. Despite providing me a phone number for my refinance process, the loan officer Mr. ** never answered his phone and never returned my calls. So what is crazy? They charge a non-refundable $500 if you don't complete a loan with them. Then they use a shoddy appraiser who comes in well below the home value so that you won't want to do the loan. Originally we signed up for a loan and expected an appraisal at $450,000 - $460,000. The home is easily worth that. Another recent appraisal by our current lender placed the home at $454,000. But Amerisave wouldn't use that. Knowing our home was in that neighborhood, we applied.

Our loan originator, King ** was very good to work with, kind, courteous, knowledgeable and always got back to us right away with any questions or concerns that we had. Our loan processor was Erin **. She is definitely outstanding at her job, our closing only took a few days and went very smoothly. Erin was also very good to work with, kind, courteous and very efficient. Thank you to both of you for your wonderful service and getting our VA Loan for us.

I, with 3x 800 FICO and solid income history, applied for a refi on a legal and established 3-family property; Agent (Trevor) had all the details, rental leases & proof of receipts, 100% documentation entered in their system, and all verified. Loan was denied in the last stretch because the appraisal "was on the wrong form" - which appraisal nevertheless came in at the expected value and placed me with 30% equity. Out $470 of appraisal fee for squat, on account of their error which they refused to remedy. Of course they encouraged me to re-apply and fork over YET ANOTHER APPRAISAL FEE???? Thank you ever so much but no, once burnt, lesson learnt. So the takeaway is this: Given that Amerisave blew it on as clean a client as myself, carefully consider taking such a risk with them, and please note of their rapidly deteriorating reviews through the past year (sort by "Recent")....

I saw on the website an ad, about lowering your mortgage payment. Stupid me, I clicked on it. Next thing I knew, my phone was ringing. Rodney **, from Amerisave Mortgage called. He does not give you a chance! I already have an investor to buy my business home. I already knew my credit score, all I needed was a round about figure, if I did not sell, what I could pay for a refinance. He was a tick on a dog! Aggressive! Couldn't listen. All he wanted was push push. Get his quota for the day. I hung up when he asked me for my social. Guess what? I found out later, that he did what they call a Soft Pull. Outrageous! HOw did he do it without my Social? I got my Credit score thru the mail, without my Consent!

I applied for a loan and was treated well. But that's where the good service ended. They had put the wrong city in the application so the appraisal service did not cover my area. I got that straightened out and go a call from the appraiser in my town. She made an appointment with her having to take time off to meet her because her daughter was having a school program on the day I had free. That's the last time I heard from her! No return phone calls. Then I noticed that they canceled by loan, I guess because it was taking so long. I contacted them and Atif ** Loan Originator NMLS ID #** told me that they had tried to contact me. Funny I had no email messages or phone messages from them. I think that he's trying to cover his butt for screwing this up. At any rate I have now lost the $400.50 dollars I paid them for no assessment plus the few point hit on my credit. Don't waste your time with them.

Our loan originator - Nabeel ** - well-represents AmeriSave. From our first phone conversation - observed him to be quite knowledgeable - professional and pleasant. He remained in contact throughout the refi process. We are pleased not only with his high-level of customer service - but the overall experience with AmeriSave. Thanks!

Updated on 01/08/2020: After a careful review of AmeriSave contract to refinance I noticed that the refinance amount was for $304,000 and my current principal on the property was only $274,912. A difference of $30,000. This is no way a good deal to refinance for only a monthly savings of around $200 per month when paying $30,000 more! This to me seems like a scam altogether. First I was promised no more PMI which never happened! Then I was charged $500 for a bogus appraisal and all the unnecessary document requests that took over 4 months to get to this point. Stay away from AmeriSave! There are over 70 complaints in reference to the same complaint that I'm filing. Please advise if there will be an class action lawsuits. Mark **

I Applied online and they pulled my credit, though I had been approved by another Bank I just needed a second opinion. I emailed some of my documents to Nicole in Georgia who advised she would review and get back to me within 24 hrs, 4 days passed and she was not returning call, I thus contacted customer satisfaction who advised Nicole's manager would be reaching out to me that afternoon- well that is 3 days ago.

Nothing but delays and poor communication. Started loan process on 10/1. Sent them EVERYTHING they needed on 10/3. Since then, have been asked for same information on multiple occasions. On 10/3, executed Title Company release. Crickets since then. TODAY (10/30) then send a new Title Company release for a different company. 27 days lost. Not OUR job to monitor their poorly performing Title Company. You would think the Loan Officer would be doing something for their commission. Would not recommend them to anyone.

I agreed to pay the 500.00 application fee based on the rate I was offered and signed to. I get an appraisal and the appraisal company low balled my home and it came in over 25k less. They wanted to offer me a much higher rate, and I declined. I asked, why don’t you collect the application fee after the appraisal? They could not answer. Horrible experience, waste of time.

I was recommended your Company by my Brother who is a Regional Manager for Accounts for a major auto company. He values best prices, professionalism, and efficiency at getting the task done. I am extremely happy with the rate I got, and even when I shopped around a few times over the lock in period, I never saw a better rate. The profesionalism and listening skills of my Loan Originator and Processor were 100%! My Processor got me to close on time, even though time was running out due to me being slow getting some forms and changing last minute some parts of my application.

Just like many others, I applied for a re-fi on my home. In good faith, after discussing the terms with Julio **, I handed over $500 that was to be including in the loan when the loan went thru. After being rushed to lock a rate, after getting an appraisal on the WRONG house, not even in the same state, after NEVER hearing from him once he had my money, after being approved, after refusing to contact the title company that I chose as stated in the contract, after 2 closings came and went, after MULTIPLE unanswered phone calls and emails, after the original terms were changed to such a ridiculous amount of fees that I could NEVER afford nor agree to, after asking me to look at the appraisal I had looked at 3 times already, after asking for the survey that was already in his hands, after 3 MONTHS went by, I filed a report to have my $500 returned.

I worked directly with Russell ** and Matthew **. I am extremely pleased that these 2 gentleman were there to help me. One of the first things I noticed is their ability to listen. There was no doubt in my mind I was eligible for refinance at a lower interest rate and that my equity would provide both some account payoffs and offer some cash to get some much needed jobs done around my house. Other financiers gave me a runaround and could not do for me what these 2 guys did and I'm convinced had they listened I might have ended up elsewhere but I am glad I didn't. These 2 guys were very patient with my questions and offered a personal side that made me feel like they could both be trusted and have a burger with! Great guys, great business! Thank you!

I have a number of issues with AmeriSave that culminated in me canceling my entire application. When I first started the loan process, I spoke with a loan officer who started an application with an old address which I had sold a month prior. When I realized he might be using an old address, he transferred me to another loan officer who can originate loans in my new state. This loan officer was rude, inattentive, pushed his personal agenda, didn't address my questions, and ultimately refused to take any responsibility when I attempted to address some of my concerns with him, and told me "that's your opinion". I requested a new loan officer, and my big complaint was a lack of follow through. I needed to close in 30 days on a cash out refinance, and just got strung along, reassured it would not be a problem.

Brad ** messaged me thanking me for wasting his time after learning I decided to go with a different mortgage lender. Although I did not go with Amerisave in the end I was incredibly disappointed and would never recommend Amerisave to anyone after receiving such a rude message from Brad **. Very unprofessional.

We made a decision to refinance our home with AmeriSave and signed the papers to begin the process. Within less than 5 minutes of signing, we decided that we had made a mistake due to the high costs of closing the deal. We called immediately to try to cancel our application. They said that was not possible. They kept our $500.00 deposit and we got NOTHING for that. I would have been happy to pay the deposit had we decided to cancel the process days or weeks into the refinance. This was less than 5 minutes. A decent company would have offered a refund or at least a partial refund. We worked with a different company. It was still worth the cancellation since we saved several thousand dollars in closing costs by working with a different company.

I applied for a mortgage refinance through Wells Fargo a couple days ago. This company called 8 times today on my home phone number which is unlisted. I'd love to know how this company got my information.

Alberto ** with AmeriSave was very professional and helpful the whole time. I dealt with him and I would highly recommend him if you are considering a home loan or refinance. He can be contacted at **.

I was assured by Antonio that the buyer was fully qualified to make this purchase. I'm a Realtor and have the responsibility to help the seller make informed decisions. After several unanswered voicemails and emails and 23 days in process? The loan was declined. The reason provided was debt to income. That information should have been scrutinized from the beginning. Of course I'm upset that the loan didn't materialize and the buyer paid for inspections and appraisal but the worst was the lack of communication. No phone calls or emails were ever returned after the loan was in progress.

Ripoff/robbery! This company took my $500.00 for an appraisal and said I qualified for a refinance loan. A month later the underwriter said I did not qualify for the loan and the agent I was working with will not respond to phone calls or emails. Even his boss will not respond to emails. I am filing every complaint I can against this company and understand this has happened to 71+ people. Shame on AmeriSave!

I thought it was against the law to lie to the consumer so I have no idea how AmeriSave gets away with doing it. I wanted to file a complaint against them with the BBB and then noticed they already have 71 complaints. How can they still be operable. That's my question. Paul ** lied to me several times. He told me that I would receive the $470 appraisal cost returned to my credit card. I called before signing to verify this information and once again he assured me the money would be returned. He also told me that he overpaid my payoff by over 2,000 so that after I close that money would also come back. My previous mortgage company informed me that he had the correct amount all along. The figures kept changing almost daily before the final signing and in the end, I was duped. Beware of doing any business with this company.

The origination of my refi was easy but from there on it was difficult. It took 3 months to get done and by no fault of my own. Credit was good, got everything to them within 48 hours. They forgot to do the electric application with the VA and I had to tell them after following up with the VA about the hold up, then AmeriSave cleared me while I waited for a name change on the COE. During the last review AmeriSave decided they wanted an invoice to fix the walls of one of my 3 showers. Got them invoice in a day, then they decided they wanted it fixed or wanted the appraiser to change the appraisal.

I dealt with an agent named Robert ** who felt certain I would qualify for a refinance... Not taking any money out, just wanted lower rate. He immediately requested $500.00 to which I said, "Ok. If you cannot get me refinanced I will get my money back, right!" Robert said, "yes," and we should have no problems; this was around May 2, 2019 and now in July they notified me that they could not do the refinance for me. I have been asking Robert for the refund for several weeks now with no response? AmeriSave, you need to train your agents to qualify people before taking the money, if I have $500.00 to throw around it would be for one of the many missionaries I know and support. Thank you for responding.

I heard from the Rep multiple times a day when we were in the process of getting the loan. We have tried email, phone call to rep and phone call to company. We were told we would have funds by June 28th. As soon as they received payment communication stopped. Horrible customer service.

For the past few days, AmeriSave has been calling my office line at least 5 times a day. It's an automated recording that then connects you to a person if you stay on the line. The recording advises you to press 7 to unsubscribe, but doing so does nothing. Tried explaining to the rep that they are calling a business, she promptly hung up on me. A few hours later, they are calling again from a different number so you can't block their calls altogether. Horrible way to do business, I would never do business with a company who uses telemarketer and scam tactics to get you on the phone, and refuses to take you off their call list.

Initially service was great. Originator, Jordan ** was amazing and patient while I completed application. I was on the road between states. However, they have had application for six weeks with closing schedule for 6/28/19. I had to ask them on Monday for status and was told the Friday date was doubtful. Most closing are a game of dominoes - sell in the morning and buy in the afternoon. And this process dominoes for many transactions. People selling and people buying all hinging on one closing fouling it up for everyone. How discourteous not to give people a reasonable heads up that they aren't going to finish the process. I am disgusted.

We went to AmeriSave due to their aggressive rates. What we experienced was one of the worst service experiences in our lives. Our processor Clayton ** was rude, had terrible communication skills, refused to answer questions, and rushed us to the point that our lives and jobs were disrupted. AmeriSave charges a $500 application fee that made it tough to walk away but we did so the day the CD was released. That money is gone and that hurts, but it was worth it knowing another lender would provide better service.

Do not use this company to refi. Another company pulled my credit and they pounced. Called me within seconds. Engaged with a loan officer and was lulled into completing an application and paid what he claimed was a refundable $500. After my wife and I decided it was not the right time they refused to refund the fee. This is after I was a loyal customer using them 3 times in last 6 years.. This is the way they reward loyalty.. No integrity. They don’t deserve your business.

We were supposedly pre approved on April 14th, I handed in paperwork for over a month and a half, they needed copies of bank accounts, birth certificates, many personal items. I started to get nervous giving such personal information out, but, he assured this was needed for our refi. I had been working with a loan specialist to refinance our existing home and consolidate our debt into one payment. Joshua ** seemed well informed. He ordered an appraisal at a cost of 650.00. Our house appraised at 50,000 more than what our mortgage loan was to be. It was a "sure" thing that this was going to happen. I downloaded the appraisal and saw that the appraisal company charged a fee of 550.00, I asked where the other 100. went, he danced around the question and never answered it.

What I appreciate about AmeriSave and what sets it apart from all the other lenders was the cost of refinancing as by far, it was the only lender that was able to accommodate my 1st and 2nd mortgages when all the other lenders have told me I didn't have enough equity in my home to cover both. I believe it's because the other lenders have their fees too high. So, thank you AmeriSave for giving me relief from financial burden and much thanks to Aaron ** and Evan ** who worked diligently and were there every step of the way for me. I'm most grateful.

I'm a busy professional. I submitted one online query a day and a half ago. In the interim, AmeriSave has called me roughly FIFTEEN TIMES. Leave a message, maybe call once per day. That's it. I finally picked up and snapped at the caller, demanding to be taken off their list. They're STILL calling me at least once per day. This is a garbage way to do business, and I will never work with them because of it.

I have purchased several homes as an investor in the last 5 years. Occasionally I will use a mortgage company to finance. Amerisave was the worst experience I have ever has with any financial institution. They were rude, unprofessional, and borderline corrupt. I would NEVER use them again in a million years.

I was working with an AmeriSave loan officer on the mortgage loan. The loan processor told me that I had to move into my new construction home with furniture in order to do a loan with them. If not, I could not do a mortgage loan with them. I told loan officer that loan processor told me that I need to move my furniture into home. The loan officer said loan processor was wrong. Loan officer told me to trust him. So I let it go for several weeks then I got another call from AmeriSave loan processor saying that I need to get furniture in my newly built home again. This stressed me out because the builder told me that he is ready to close on the house. I get this news that the loan officer and loan processor can't get their story straight for a second time.

A very patient and helpful company. Great customer service and easy to work with. They made my refinance easier for me (recently widowed) to work through a process I had never done without my spouse. I am more than satisfied.

A man from AmeriSave phoned me and hung up when I asked who they were. I called and asked them to take me off the calling list; it is the law to do so when asked. The person on the phone kept talking and harassing. I heard others in the background laughing. That is harassment. They are not training their people properly. I would never do business with a company like that.

Matt ** was great. He walked us through each step of the process. He was honest and always kept us in the loop. Unfortunately we could not get the loan but that was out of his control. I would recommend him as your loan processor.

This company will harass the heck out of you to get your business. I asked them politely to stop calling me. The calls persisted. In fact, they have not ended. I've received more than a dozen in the last half hour. They use local numbers which they use are all disconnected numbers not in service. That will tell you immediately they are not a legitimate business. You have no idea where they really are and that means they have the advantage over you. They are not to be trusted. Use your local credit union for the best rates.

I went online on Quicken Loans to see if there was a better rate out there to refinance my home with. AmeriSave came in with a reasonable rate and offered an "easy" application. They immediately SOLD me an appraisal--I should have been suspect. A few days later, I received an email asking me for about 40 documents from tax records to insurance statements, even though I gave the names of groups to contact (CPA firm, my bank of 30+ years, tax record releases, insurance company contact, etc.) -- meaning they did about NOTHING to verify ANYTHING themselves.

Will never use AmeriSave. It's a ripoff, once they get your money everything changes. Save yourself lots of time and money. Do not use. They will ask for things you can not obtain and cancel the loan. This is the worst mortgage company I have ever deal with.

I was turned down twice by two loan companies. I was really angry about spending money on appraisal then those companies found some ridiculous reasons to reject my loan application. I was about to give up on getting a loan, but thankfully I contacted AmeriSave. Their representatives worked to get me approved. Not only was I approved, but my rate was lower than the other two companies who rejected my application. I am grateful for the professional staff, who offered great, friendly customer service. I have no complaints. Thanks to Kelly, and James especially for keeping your promise to help.

The agents are always on top of things and if I ever have any questions, they have been there to answer them immediately. I love the process and how smooth it goes. Mortgages can be a scary and tricky thing, but these guys have made it fun and exciting somehow. Good job AmeriSave and especially Rob ** and Rob **.

I needed to consolidate debt so I looked into a mortgage and I liked AmeriSave’s approach on the phone. The process took less than four weeks when I got the regular 30-year loan. I’ve done it before and the experience was great. There was a lot of self-service using the internet and the guys were professional. Overall, it was just really pleasant and people should consider AmeriSave.

I wanted to do a refi and take some money out and AmeriSave Mortgage was the first company that was accommodating to my needs. The whole application and underwriting process took three weeks and it was really easy. AmeriSave did everything for me. I provided them the information and documents and uploading those was simple and very easy. Also, everybody that I worked with was easy to work with. I started the process with somebody else and we stopped and then I switched. Then, considering that the rates are going up right now, the rates that I got are reasonable. AmeriSave also subordinated my home equity loan, which was something I couldn't get someone else to do. Working with AmeriSave has enabled me to take out money and consolidate some debts. I have more free money to do projects around the house now. We would have no problem using AmeriSave again.

I was buying a house and the original guy from AmeriSave that I talked to didn’t sound swarmy and he was a really nice guy. The application process was a little rigorous and it took about a month with the underwriting. The AmeriSave reps were on top of things and would call me. They also let me know if I needed something to make sure the process didn’t get delayed and were able to address our questions and concerns. However, there were a bunch of things that they needed on their end like they wanted an address for an oil well. But oil wells don’t have addresses. That wasn’t sufficient because they had to get that in writing. We also had a little snafu at the end that almost delayed the entire process and delayed the person I bought the house from. It only ended up being delayed for two hours, but it was a fairly big oversight and caused me an enormous amount of stress. The snafu was due to people that I did not talk to and it was on another end. But the people that I talked to from AmeriSave were great.

AmeriSave came up when I was looking for loan originators, and I felt that they were knowledgeable. Also, the company had really good ratings. I then worked with JP for an FHA loan and then a mortgage refinance. Obtaining the mortgage was easy. They walked me through the steps and they were in constant contact, giving me the status. They told me what I needed. Erin was very knowledgeable in terms of her relationship with the underwriters and what the underwriters would require, the paperwork involved, and they were extremely patient. The process took about a month, or less, and the rate I got was pretty good. I would definitely recommend them.

I had a home equity and line of credit without a fixed rate. I wanted to clean it all up, so I just put them both together just to make it easy and I don’t to have worry about an un-fixed rate. I went online and and AmeriSave looked good and they were the first to call me. Their process was definitely a breeze. I would recommend it to anyone. The rep called me and kept me in the loop the whole time. They came to the house and closed everything in person within a month. It was easy and I would do it again.

I wanted to refinance the house and AmeriSave seemed to have a good program. They were also responsive once I got to talk to some people, so I went ahead and did business with them. I got a 30-year fixed-rate conventional mortgage. I've done it before, so the process was easy. Everything was online and I could upload the documents and always have a status update during the day or at least the next step where my application stood. AmeriSave's reps were very helpful, and Aaron, the processing team lead, did a fantastic job. John, the senior loan originator, was great as well. I talked to him either through phone or chat. He was very responsive to different scenarios and programs. There was a basic amount of questions and then I was handed off to their application processing folks. That gentleman was very top of things and he gave me some options when things were not right on the website. So, the team worked great.

We needed to fund a home purchase and we got a 30-year conventional loan with AmeriSave Mortgage. At the time, they appeared to be a decent company. You gotta be financially able to have a mortgage, have funds, have a decent credit score, and provide all the documentation necessary in order to back those findings. The whole application and underwriting process took about 20-some odd days. The online application was expedited, but it could use a lot of work as far as being notified when something is due or when something is not due. The only communication is online instead of with a person and I think that hurts the business of AmeriSave. The initial person that we spoke to when we were getting started was very professional and very helpful. She handled her business and took care of everything.

I had a first and second mortgage, and my second one was a home equity line, so I was gonna combine those and refinance. I talked to three or four different companies and Amerisave was the one I wanted to deal with. I liked what they had to offer so I stuck with them. The application was not too bad and we did it all online because there was no local office. They emailed it to us then, we signed everything and sent it back. It took five days and it wasn’t as good or easy as sitting there and writing it down but it wasn’t too much trouble. Everything came to the house and it worked out fine.

I had been with LendingTree many years ago, and I felt really comfortable with them. And since AmeriSave is linked with LendingTree, I felt comfortable with them also. I hated to refinance my home as the first rep talked to me, I was impressed with his time, courtesy and patience. He quickly explained to me about something that I didn't understand and was uncomfortable with.

We were moving to a new house and AmeriSave gave us good rates for a mortgage. They had a good process where the application and the underwriting took three weeks. Our loan officer did a good job and I liked that he did it quick. I was also happy with the rates and terms of our mortgage.

I would like to compliment AmeriSave for their support throughout my Home Loan Process. The caliber of Ben and Chris was second to none. Top Notch all the way through the Loan Process. Professional, Friendly and always were available to me for maneuvering through the Loan Process! I take my Hat Off to AmeriSave and Ben and Chris for a job well done! Thanks to the AmeriSave Team.

I was looking to get a house and I went through Lending Tree. I got a call from Amerisave and gave them the information that they needed. They got back to me within a couple of days and they told me I was preapproved. They were really responsive and quick. When I found a house, I gave them the information for the underwriting, and everything was pretty clean and simple. We did everything on the phone, and I like the online application process. I was very comfortable with the people I worked with at Amerisave. They would answer my questions right on the spot. It took two weeks to get everything together, but it only took a couple of minutes each time I had to submit something. Amerisave got me a house and working with them took away a lot of the stress of getting it.

I did a lending application for a new home and AmeriSave was the first one to contact me. I also liked the guy that I talked to and the online application process was easy. However, the application and underwriting took about 7 weeks. With some of the new laws, we had some issues getting our loan. There were some issues with underwriting because mine wasn't the cleanest in the world. There was also a little bit of disconnect between underwriting and the loan officers that I visit and spent my time talking to. It seemed the loan officers were held hostage by the underwriters at times, but they did a good job.

We were looking at interest rates potentially going up and figured it was a good time to consolidate debt. There was also something going on with my work. We went online to see the different mortgages and compare them against each other as far as what the cost was on the mortgage and the upfront cost. We did a refi with AmeriSave Mortgage. The application process was easy overall, and the notary came out after a few days to sign documents.

We started a loan process with another firm and quickly, our cost and the terms were changing after we have had the appraisal, started the process and committed. I sent them everything that they needed, but still, everything was in flux, the numbers were changing and nothing was locked. I didn’t have a good feeling with that firm. We went to LendingTree and I started to shop again. And then I got Lori from Amerisave Mortgage on the phone on a Sunday and she talked me through everything. She quoted me some rates and ultimately, I had a good feeling about her, then we ended up restarting that whole process with her. She helped us get something that we felt more comfortable with. It was less than 30 days that I wanted to close, AmeriSave got right on it and they helped me close on time.

The first company I called started but the rep wouldn't call me back. AmeriSave was the second lender I called and their rep was always there. One time I could not get a hold of him, but he emailed me and I got the information I needed. I’ve refinanced a couple of houses but I’d never done it at home on the phone, so that was awesome. The process took 15 days at the most, and most of it was through email. It was quicker than ever, though you need some time to think about all of it. It was very understandable and easy.

AmeriSave was easy to work with. The representative I dealt with was very good, very personable and answered all my questions very quickly. Applying for a refinance was easy and their rate and terms were fine.

I got a 30 year fix loan from Amerisave. The rates were competitive, low interest rates. The initial steps of getting a mortgage were easy. Once it went from the initial person to the underwriter, things got a little more drawn-out. The first person I spoke to who set everything up was very accommodating. And then once my files reached underwriting, I spoke to some people who weren’t as friendly and as cooperative. The process took a month and a half from the time I contacted them to when the approval went out. With that experience, I would recommend betting out other loan agencies.

I started off with Chase, which is who I had in my original mortgage. But the guy may have gone out of town on vacation only and he stopped answering my calls and e-mails for about two weeks. I wanted to get it going and get it done though. And the guy from AmeriSave stayed with me through the whole process from the beginning to the end. He was very professional and helpful. He told me not to hesitate to call and ask any time I needed any help at all. And every time I did, he responded right back. He was there when I had any questions and never left me hanging. He also explained everything to me where I understood it and where I knew what I was doing. If I didn’t understand something, he would explain it until I did. He also went on vacation in the process but he told me I could e-mail him any time and he would get right back to me and he did. I couldn’t have asked for better service.

We needed to move for health reasons because of our children but the mortgage people wouldn’t allow us to own the house we were in and buy another one at the same time. I called Quicken Loans and I told them that we wanted to refinance to get our son-in-law off the loan since he signed with us on it. I told them how much we had and how much money we had to pay from our proceeds of our other house. The rep said that their policy was to make you wait 90 days before they do a refinance. I told that I didn’t wanna wait 90 days because the interest rate might go up.

I chose the lowest rate I got and I liked what AmeriSave gave me, so I went with them. Their loan process was easy and was completed quickly in about two and a half weeks. The first guy I worked with was really helpful and the second guy was all right but I didn't really interact with him. Other than that, I was very satisfied with their service and I was on the same page with them. I understood what they were doing and the process was on track.

Amerisave's online application process was easy. The process took about 30 days from start to finish. Daniel was our rep and he was very attentive. He called and checked up on our status several times. He was able to do that without seeming like he was being pushy or invading our privacy. Overall, I was satisfied with the rate I got from the company and I've referred others to them.

From my first contact with the loan originator Dan to my introduction to Ben the loan processor I was treated like Ben and Dan were on my team with my best interests the most important factors with the loan. We had lots of requirements and paperwork that had to be submitted but Ben handled all the steps like a pro and Dan was always there to follow up if needed. I really felt that Ben made this loan his top priority even though I'm sure he had lots of loans working. I would recommend Amerisave to anyone that asks me, they took the stress out of a stressful event. They tailored my loan to what I felt was comfortable for my family, I felt that they weren't just skilled professional businessmen. Very down to earth and real. We developed a friendly relationship. In closing I felt that both of these gentlemen made my loan possible and at a fair deal for us. Thank you.

I read a lot of reviews and checked how the lending process goes and it was a good experience to work with AmeriSave. The online process was quick and easy during the application. However, they do a lot of communication about some important document through e-mail and sometimes I don’t check my email. So I wasted about a couple days to reply back. They have to give me a call and I can get it done faster. But overall the 30 days that it took is still a pretty good deal. I worked with Corey, who was super nice and keeps a lot of effort to guide me through the process. I felt very comfortable with him. They have great customer service. The rate and the terms is not that impressive but it’s enough for me to say good. I would recommend to give Amerisave a try.

I wanted to buy a place to live and took a mortgage with AmeriSave Mortgage. I had some other lenders that wouldn't qualify me because my brother is in the loan. AmeriSave fit my needs and their structure was better. My credit score was somewhere in the neighborhood of 400-760 and I expected a better rate but I didn't get it. I bought the property 10 years ago and I was surprised that the process was different. But it was smooth and easy to understand. It was easy to click on all the documents and when I signed something, it was electronic too. However, they should be more transparent.

AmeriSave was the nicest lender that we came across with and the guy we worked with was very easy to talk to. We refinanced with them and their online application process was extremely easy. It took between two and three weeks from the day that I talked to the first person to the day that we went to closing. Also, our loan officer was very kind and receptive when it was a good time to call us. My husband would get home from work late and our loan officer told us that if we called him late, we shouldn't worry about calling him at home. He made the process very simple and I was very comfortable working with him.

I was researching for a mortgage and my credit provider didn’t give me a good interest rate, so I went online and I came across AmeriSave. The enrollment was very easy and the application and underwriting process was pretty quick which took about three weeks to complete. The reps I worked with were good, too, and they called me back. But I had to pursue one of them for one or two times to find out what was going on. Then the person that was doing the financing was pretty good. He kept calling me, checking on me, and making sure I got the emails. Also, the terms of the mortgage they gave me were competitive and reasonable. I got a cash out refinance with them and overall, if you have a very good credit score and a good income that can be shown, AmeriSave has a straightforward process. But my first payment wasn’t for Amerisave Mortgage. Immediately, my loan was stolen, so I’m now with Citibank.

AmeriSave was a recommendation by Credit Karma and I used them for a refinance. During the online application process, I didn’t have to wait for anything ‘cause I got back everything they asked for within an hour or sooner. It was very good and smooth. Also, their people were amazing and everybody, all the way down to the underwriter, were very professional. The 2 representatives who worked with me were great and they were like well-oiled machines. They were very nice and hands-on. I dealt most of the time with Aaron and his ability to keep me updated and tell what was going on was impressive. Then every Friday, Brett would call and leave a message, “Have a great weekend. We just want to say thank you for using AmeriSave.”

I switched to AmeriSave Mortgage when I wasn’t happy with another company's service. I liked the feedback that AmeriSave had on their website and their reps were very communicative, responsive and knew what they were doing. Some of the application process was online and some over the phone, and the documents were self-explanatory. The mortgage was the average market rate so it was good. I’m very happy with AmeriSave's service. I have started referring people to them.

I was looking at getting a mortgage for debt consolidation and the lady I talked to over the phone from AmeriSave Mortgage was very nice. Getting the mortgage was very quick and easy. The application and underwriting process didn't take very long at all and everything went so well. Plus, the rate that I got was fair. I would recommend AmeriSave and people should try them.

I bought a new house and since AmeriSave was real good when I used them in my last home, I thought I'd try them again. I got the process going and it was very simple. The reps were very professional. The rate was a little higher than what I wanted, but it was comparable. I was able to close in under 30 days, and the underwriting was set and ready to close in a week and a half before closing.

I got something in the mail from AmeriSave and when I talked with their rep, he was good at what he does. He was able to get me into a different type of loan and I ended up getting a refinance with them. They made the application process very easy from the beginning to end. Working with the website, being able to upload documents, and the person who came out to my house to do the last bid were all great. The application and underwriting took a little over a month to complete and the rate and terms of the mortgage they gave me were not bad. They were comparable to what was out there. Also, the loan officer I worked with was very knowledgeable, quick, and timely. Overall, AmeriSave's process was pretty painless.

I went back to AmeriSave after the first time I used them and everything went better. I was looking into a mortgage for consolidation. The process took two weeks and was simple. I didn't have to talk to a lot of people, which was good, and I liked the people who were assigned to my loan. I was impressed with the smoothness of the whole thing. The rate was also comparable with anything else out there.

AmeriSave had the best rate and was easy to work with. I had to do the application process online. I’ve never done it before but their reps taught me how to do it. They had us register, sign stuff, and initial things, so it was interesting. At first, I was a little bit apprehensive but it worked out well. Their reps were good and it was easy to talk to them. They didn’t make it too difficult for me to deal with the stuff. Also, the rate was not bad. AmeriSave should keep doing what they’re doing. People should get a mortgage and a refinance from AmeriSave.

I’ve had considerable experience with mortgage lenders because I was a landlord for many years, having bought and sold a lot of properties. I have moved a lot. I used AmeriSave seven or eight years ago and it went very well, so I used them a second time about three years ago. And then I used them again because they made the experience a lot easier. They were a lot more respectful of the fact that I have a credit rating of over 800. My credit rating is 826 last time I looked. That didn’t seem to matter to a lot of mortgage companies that I’ve used. They didn’t believe anything I said. They made me prove everything and made me write long letters. On the other hand, Amerisave looked at my overall record and not the money I’ve got in the bank, and they made everything way easier all three times.

I previously worked with AmeriSave and I was happy with the services. So when I needed to buy a house, I chose to use them again. They sent me the steps. The house had to get appraised, we had to get the financing lined up, I had to get my bank statements and had to show proof income. I like the fact that the loan is not negotiable. I also like the fact AmeriSave is a one-stop shop with the best rate and we don’t have to go through a car sales routine to try to get the best price without them gouging me. We did the whole application and underwriting process in less than a month. It was very fast. There were a few things that were already in place that we had, which made things move faster. We were able to move the date up pretty quick and it went really well.

I wanted to take some cash out to do some home improvement and consolidate credit card debt. I was considering refinancing then I went online, looked at a couple of things, and talked to four different companies. When the woman from Amerisave called me, I wasn't going to accept another quote, but she was very nice and very responsive. We talked for about 30 minutes and she went through some things. She talked to me about no closing cost, which I liked, and I ended up getting a new mortgage from them. It was truly the ability to close quickly with a very clear understanding of closing cost and what was and wasn't included that made me go with them.

I wanted to refinance and I chose to go with AmeriSave because of the rates. Obtaining the mortgage was fast and easy and the application and underwriting process took around over a month and it was simple to do online. But as soon as the mortgage deal was done, I was notified a week later that somebody else was servicing the loan. They sold the loan to PHE Mortgage whom I never heard of and they’re servicing alone so I really don’t know much about them. AmeriSave is a good company to go with, but they most likely will not service the loan. I wish they could handle the loan more versus transferring it to somebody once it was all set and done. But the rest of my experience with them was pretty good.

A couple of years ago, I used AmeriSave for a refinance. They were very accommodating then and they met my needs. Then I needed to pay off a few credit card bills and I reached back out for the loan processor that assisted me in the last one. She was very helpful and understanding. She knew my past history so it made things a little bit easier, smoother and I felt I was in good hands.

I was looking for a refinance with a cash back option to get off some debt and get a roof put on my house because my insurance wouldn't cover me on that. I went online then I accidentally pushed a button that I might be interested in a mortgage. I immediately got a phone call from a big company in Michigan and they were predatory. I spent a bit of time on the phone with them and I realized that it was a good time to go and have a refinance. The company was pushing me fast to sign up with them and I didn’t like it. Other people started calling too. I did Google searches for best mortgage companies and read people’s reviews. I saw that people were able to get the best rate from AmeriSave.

AmeriSave was the first company I talked to when I was looking at mortgages. The application online was fine but every night, we had to send a lot of data through fax. The rep was very professional and he answered my questions. He was very helpful in that way. The application and underwriting process took three weeks and we got the loan closed with AmeriSave. However, two days later, they sold us to another company to take care of the loan.

I wanted to refinance and to take some money out of the house and it was easier to do it with AmeriSave Mortgage. When I went online, they had a chart and it showed all the different rates, different terms, and different costs. It was all spelled out right there and it made it a lot easier to go through it and to make up my mind and decide what term I wanted. There were all kinds of things involved in the points I had to pay and it also made it easier. None of the other places did that. The online application process wasn’t that difficult and the reps were knowledgeable. They led us through the process. The woman that I dealt with was very patient and very helpful. She understood that I had refinanced before, but I never did it online. I went over all the options and I was very pleased with the what I ended up with. The rate was a little higher than what my past mortgage was but not that much.

I used AmeriSave previously and I was happy with them but I needed a certain criteria to take advantage of in the state of Utah. The local one was able to meet those requirements AmeriSave wouldn't, so I proceeded with the original lender. However, when I was getting a quote for the interest rate, they were unusually high. I went on AmeriSave’s website just to compare the interest rates and it could have triggered an email to the same loan officer I used in the past. The loan officer was very good. He came up with a different plan that was financially better for me and stayed on top of all the deadlines which was one of my concerns. He was quite proactive. I switched lenders halfway through the process and AmeriSave made the opportunity to close one week before the deadline. They were extremely efficient and it was 100% excellent service.

We needed to do some home improvement and we ran into Amerisave. Their rep called us back and talked to us about getting a mortgage. Applying took us a couple of days and the reps whom we spoke with were very knowledgeable and friendly. The one who contacted us specifically was John ** and our underwriter was Stephen. They were quite comparable to other people. Overall, Amerisave did a great job.

I wanted to get rid of the PMI and I talked to a gentleman from AmeriSave. He sounded very honest and knew what he was talking about. I enjoyed working with him because he was knowledgeable about rates and getting rid of the PMI. Everything was online and I called one weekend to see where we were. Another gentleman answered on a weekend and he wanted to reroute the whole mortgage again. So, he cut the other guy out that I was originally talking to. I wrote a letter about that to my mortgage broker who shared it with his boss. That was kinda weird and I have never had that happen. Everything was okay till point and you can follow up with them. They ironed everything out but it set a bad flavor.

AmeriSave was the best. They called me first, so I worked with them over the other lenders. We had to do the application online and then we had to do it with a notary. It was fine to do online because we could take our time and read it. We got all the things together for the refinance over a period of 10 days because we were doing it piecemeal.

I was looking to lower my monthly payments. I heard good things about AmeriSave and chose to go with them. The application and underwriting took about a week and it was a very smooth and easy process. The AmeriSave reps were very helpful and knowledgeable and they easily answered all the questions I had. I could call or e-mail them and they would get back with me within a few minutes. I’m happy with the mortgage I received. The rate was better and they were also one of the easier companies I've ever worked with. It was a pleasant transaction on my end, and I would recommend AmeriSave to others.

We did this on my sister and my brother-in-law’s house and it looked like AmeriSave Mortgage was the best company to go with. I talked to Roger and Maegan and they were very helpful. The online application process was great. We were able to figure everything at my brother-in-law’s laptop. We didn’t have to run around the different institutions and fill out different forms. We expected about three weeks for the application and underwriting process but we got them a little sooner.

AmeriSave was good in explaining everything and the process took a week. It was very good dealing with the reps and they were very professional. If I had to, I would do it again.

I used AmeriSave previously and when I relocated to a different area for a new job, I applied for a new loan. The application process was not too bad but towards the end, there were a lot of last-minute things that they asked for that were within six days to close. Nevertheless, the customer service people worked with me fine and I was able to find all the information. Also, the rates and terms were good. It was easy to work with the stuff online in terms of providing the information but make sure you have all your ducks in a row because they would ask for a lot of different things periodically depending on your situation.

We found Andrew ** and Nikki ** to be informative, patient, thorough and professional. We were grateful for their conduct and recognize them as assets to AmeriSave. We have already recommended Andrew and AmeriSave to our colleagues. Cheers and thank you.

AmeriSave had rates and terms that were at par with the other lenders that we looked at, but since they came as a referral, we decided to go with them. We did a conventional loan with them and the online application process was easy. Also, their reps were clear, concise and up-to-date. The whole process took 21 days and was done in a timely manner.

I looked for the best prices and came up with AmeriSave. And they turned out to be really good. The online application process was great and the guy that we used was excellent. He was communicative and on the mark. We went over the different rates and points and how I could buy up to the very beginning. I had chosen one and he thought it was the best one given our circumstances. So he knew what he was talking about. We buy houses a lot so we knew what we were doing and we had all our ducks in a row. So AmeriSave just had to verify our stuff and that was it. But he was also on top of everything to make it happen within 15 days. We closed this property then. All in all, it was a good and easy process, and the terms were very good. AmeriSave did a very good job.

I inherited money, so I decided to pay off my car, which left me with $400. I decided to add to my mortgage payments. I was refinancing from a 25-year mortgage down to an 18-year and so, I was gonna pay more but I had the money to do that. AmeriSave, which was my current mortgage lender, had the best deal. The point they quoted ended up being higher but since the interest rate was below the current rates, that made sense. The online application process was good and convenient. I checked the emails and if they needed something, I could reply by email to them so that saved a lot of phone calls. The paperwork was right there. I couldn’t scan it back but I could copy things off that I needed.

I had an FHA and I wanted to get rid of the mortgage interest. AmeriSave's rate was very transparent. By putting in my minimal personal information through their website, I was able to get a really good estimate of what my rate would be and my monthly payment. My only issue is that it was very difficult to reach people over the phone when I needed them at that moment. The folks are busy so they have to do a lot of callback. But everything else was good. I’m very happy with their rates and terms. The customer service was also great. I felt fairly comfortable working with them and I would recommend them.

The reps from Amerisave were all reasonable and forthright. It was a pleasurable experience. Their online application process worked pretty well. I was pretty satisfied with the overall experience. If this is the way they do business generally and my experience is a representative of how they interact with other people, I would recommend Amerisave to other folks.

Everything went smoothly with AmeriSave the last time I worked with them and so, it was time to go with them again. I reached out to Rebecca, the person I worked with previously. I sent her an email and then she got the ball rolling. She showed me the rates and all the different options, and went over what my best options would be, cost-wise. I selected a rate for refinancing. A lot of my information was already on file so they could pull everything offline. Their customer service was excellent. They made a follow-up quickly and they were very responsive to any questions I had. I considered good everything about them. We closed quickly and it was after hours that we got the whole process done in the first place, and so I was pleased with the timing and everything about it. People should look into them. They are gonna sell you a loan but the same rates and everything applies for that. AmeriSave is a good company and their rates make sense.

I did some shopping and made some phone calls, and I had a very pleasant experience. The AmeriSave personnel that I spoke and dealt with from the chief guy and the various secretaries who worked with him were all great. I got a 30-year fixed loan for our daughter’s new home and everything went smoothly. The rates are always too high like your grocery bill or gasoline but our plan is to refinance perhaps in a year down the road and do better. I appreciated their helpfulness and comfort.

I wanted to save and AmeriSave had a competitive rate. The online application process was extremely detailed and the paperwork was way more than I wanna do but it was fine. Robert, the rep, was knowledgeable about the process which took 30 days. He was sharp on the numbers and detailed about everything. He took the time after-hours to answer questions that I had. Overall, it was a good experience.

AmeriSave were the ones who answered back first and they were customer friendly. So I refinanced with them for a lower amount of years. Their online application process was very simple and everything was cut-and-dry. Everyone was also pretty much on top of everything. If ever I had any questions, they would return my phone call within a day or within hours. That was a very big deal and I was very comfortable working with them. They were very helpful in anything that I needed help with. The rate was satisfactory as well and I felt it could have been a little bit lower. But as far as the terms of the loan, they were pretty good.

I bought a house. We got a mortgage from AmeriSave because of their closing cost. Everything went very smoothly with the process and they did an excellent job. I would refer them.

AmeriSave's initial quote was the lowest. I refinanced with them and we did two homes with 20-year mortgages. The process was smooth and very organized. Everything was online, so we just had to upload our documents. I worked with Grant, the loan officer, to make sure everything was on time. Grant was very good and on top of things. He checked with me almost every morning. I would get an email report and, then, if needed, he would give me a call. Once we got the file from AmeriSave, we had to go through and upload all the confirming documentation.

I worked with AmeriSave before and I chose to refinance with them. Their online application process is wonderful. It is very streamlined, fast, efficient. I finished in about a couple of days then I went thru complete underwriting for about a week. I’m very impressed with their lending process and I didn’t see any problem. Also, their loan officers were very responsive and very professional. My underwriters were Clayton and Robert and I was impressed with them. They knew what they were doing and I was comfortable working with them. The rates and terms of the loan are competitive and they can always be better. But I worked with other lenders and I like AmeriSave the most. I would recommend them.

AmeriSave responded to me and what they offered seemed to work. The rate was fair but I was hoping for a little bit less. The application process took two months. It could be a little bit shorter, but it wasn't that bad. It was seamless. Also, they could eliminate some of the paperwork that they ask for or there could be a quicker way of being able to do it by making some of the information verbal. Other than that, the rep I worked with was very helpful. He was checking on me continuously which I appreciated. AmeriSave is a good company. They worked with me well. I would recommend them.

I wanted to buy a home. I looked into getting a new mortgage and since AmeriSave's rate was the lowest, I went with them. Also, my father used them in buying a previous home and had a good experience with it. I got a 30 year fixed rate loan and obtaining it was fairly easy. I applied online then I was contacted by their rep. We worked through any additional information needed in the loan process and I was assisted by Lauren. He kinda took care of mostly everything. He was very responsive and he checked up on me once every other day to see if we needed any additional documentation.

But other than that, AmeriSave's refinancing process was relatively simple. I had all the information that their rep needed and within a month, I was refinanced. The application and underwriting process took about three weeks and AmeriSave's reps were awesome! The terms of my loan are good and my interest rate went up a little bit, which I wasn't really happy about, but I understood that and overall, I'm happy with everything. I had a quick and easy experience with them and I didn't have a problem.

My sister used to work with AmeriSave and I decided to apply for a mortgage with them. Their process was super easy and everything happened within 30 days. If I produced my documents faster than I did, it would’ve been faster. Their reps were responsive, timely, courteous, and helpful. I also was happy with terms of the mortgage they gave me. They are the best company ever and I’d use them again.

We were purchasing a condo and when I was shopping for rates, AmeriSave was one of the companies I called. Their rate ended up being the best deal for us. The online application process was good and the whole thing was closed within a month. The timing was good but I was very disappointed with the loan officer because he started out real friendly, but once we decided to go with them, I didn't hear a word from him. There were some issues and he didn't help at all. So, I was totally dealing with the processor who was very good about getting back to us. However, she was limited because of what she knows. We had some issues because we were buying up in Ohio. My husband was there and I was down here, and we wanted to put me on the title. We thought we had done everything we needed to do, and I was talking to the processor about it. It turned out they wouldn't let the title company put me on the loan title.

I was in need of some financing and I was a return customer of AmeriSave. I had a good experience with them and their whole process was easy. Someone called me and I applied for the loan over the phone. Then the application and underwriting process took almost a month to complete. Other than that, their reps were responsive and I would recommend them.

We had a loan before with AmeriSave and recently we refinanced with them. Everything was perfect. Their process was very easy and applying online was so much easier than the traditional way. Then the application and underwriting was completed in a matter of days. The interactions I had with their reps were very clear and straightforward. Some of them were verbal but 90% of them was thru email. Google AmeriSave and fill out the application. It is plain and simple.

Amazing customer service. Top notch. Lender was ready with all documentation and ready to close just 2 weeks after the application was created. The people I worked with at Amerisave were great at keeping everything very simple for me as the customer.

I wanted to drop down the monthly payment and AmeriSave provided less origination fee for the loan. I applied online and I received many offers but I got with the one that fit my needs. I got a 10-year adjustable loan and the process took 30-45 days. It seemed that the guy I worked with didn’t have much experience and he looked like he was new to the process. In the beginning, AmeriSave said that there was no appraisal for the house because it was new. Then, they changed their mind and said that appraisal was required. In the beginning of the loan application, there was no need to pay the tax or there was no escrow account at all. Then at the end, when they quoted me for the monthly payment, it was included which was confusing. It shouldn't have happened but it was not a bad experience to deal with AmeriSave. You should just have everything documented.

I wanted to shorten my mortgage term and AmeriSave looked a little better to me when I compared them with a few lenders. The process took two weeks and it was the first time in a long time that I’ve done it. It was fairly streamlined and it was easy enough navigating the website. The rep answered any question I had. If I couldn’t get him on the phone, I would email him and I would have an answer within five minutes. It was good dealing with him. I got a 20-year fixed program and the rates were fair.

I looked for a house and found the right one so I had to look for a mortgage. I went through my bank, then somebody said to go on LendingTree and I wish I didn’t, but that led me to AmeriSave, which was the first to contact me right away. They didn't flood me with calls and they were extremely polite. I was dealing with Quicken at the time and I hadn't decided yet who I was going to use. I purposely asked a question I knew I'd get the answer back on and David from AmeriSave answered correctly, whereas Quicken was just out to get my $400,000 loan. They were the worst experience ever. With that, it was done right away and I chose AmeriSave. Their application process was awesome and they have a great online portal which made everything easy.

I got a new mortgage because I just bought my first house. The first person I talked to at AmeriSave was Zeinab and I liked her personality. They also have pretty much the same rate as Owens. The online application process was very simple and it is the best thing ever. I haven’t been to the office, not even a single time. We spoke over the phone and then everything was done online. The pre-qualification was done in one day and same thing with the pre-approval. It took them about 10 days to set up all the paperwork like they told me. It was fast and amazing. They were done and then we waited for the closing date, and they did it way before the deadline. Their reps were very polite and very patient. My experience was fantastic and I already recommended AmeriSave to my friends. I work in an insurance company and there were about four customers who already talked and closed with them and four are still in process.

I needed a house and when I was purchasing one, AmeriSave had the best interest rate for a mortgage. They had to get all my information and I had this sent to them. Uploading the documents online was more simple with their website than with the other lenders' websites. My interaction with the loan officer was fine and the application process was good and quick. The entire lending process took a week and a half and AmeriSave was pretty good.

My daughter-in-law's father is one of the board members at Procter & Gamble and all those guys use AmeriSave so, he highly recommended it. I had a loan that was backed up by securities and the interest rate kept going up and up, so I switched it to a mortgage loan. I am 65 years old and this was my first mortgage. I started out with another company and I was very disappointed. That was when I was told to try AmeriSave and I was very satisfied with their process.

We were doing a remodel and we liked the low cost of borrowing through Amerisave. We worked with Rebekah and the process as a whole was very straightforward. However, there were a few little things I was confused about. But then, when I emailed Rebekah to ask her to clear them up, she usually responded within half an hour. She did this even on weekends or at night. So, there was no point in time where I felt like I didn't know what was going on.

I needed to get some cash for a second home and I was looking for rates and some idea what the market was. AmeriSave had a fairly quick response and when I checked out the rates, they were competitive and they were sort of the first ones on the spot. Their online application process was easier than my previous experiences with mortgages. There are some real advantages in the face-to-face kinds of meetings but considering everything, it was more convenient to do it online.

I used to work for Amerisave back in 2005, 2006, and 2007, and when I bought the house next door, I remembered them and went right there. Their online application process was super convenient. My application got stuck in the final phase but since I was able to use the chat feature and talked to a guy that was very helpful, he got me sorted out within three minutes. I was able to finish everything and he was my point of contact until everything got turned over to loan processing. Nicky, my loan processor, was a Johnny-on-the-spot. I got called at eight o'clock in the morning and I haven't even read my email yet. The process was fast and painless as long as I'm willing to get everything uploaded and done. The whole thing was finished in less than 30 days. Their rate and terms were exactly what I wanted. AmeriSave is a great company and I recommend it all the time.

I knew I was not gonna do Wells Fargo anymore and when I looked up mortgages, I saw AmeriSave. I called them and checked them out. There was no problem and I’m glad I went with them. The process didn’t take long at all and the underwriter didn’t need a lot of information compared to others. He needed only a couple of extra things done and it was all set up. So, that was excellent. Bryan, the first gentleman I dealt with, was excellent. I got ahold of him and he called me right away because we wanted to get on top of things. AmeriSave gets the job done, they would get your mortgage qualified and get you all set up in a timely manner. They also had the best interest rates at the time. I thought AmeriSave was probably as good as anyone else but they were a lot better than the ones I dealt with in the past. AmeriSave is doing a good job and I would recommend them.

Tim was very knowledgeable of different choices for me. Since I was trying to sell a house and buy a new one, I was trying to figure out what was gonna be the best option. And he was able to explain things to me and make it make sense so I could make a good decision. Uploading the documents was easy but there were a lot of times that I got new disclosures. I didn't understand the difference of signing things that I thought I had already signed. But I would quickly email and ask what was up, and Tim would send me a message back to let me know why. There was also a lot of communication and the process with AmeriSave seemed to go quickly. It took less than a month and I was able to get my house quickly.

I was refinancing and did a LendingTree search. I narrowed it down to a handful of companies, began a one-on-one process with a representative walking through the different options with them, and picking the right one that fit for the family. AmeriSave had really good info, phone presence and knowledge. The whole application process was long, about three weeks. There were 70 different pieces of paper you have to sign or initial more than once. If you have somebody else on the loan, they have to do it too.

I wanted to refinance to help lower my payments. We got a call from one of AmeriSave's agents and he seemed really professional and the price was easy so I went with them. The whole process took four weeks total. The process was very smooth and they made it very easy for me. The rep even came up to do the title stuff right at our house so that made it real nice. Their people were very knowledgeable. Brent in particular was very helpful and very patient. He assisted us through the whole process. When he was off or when he was not at work, he was available to talk to us about the loan. We also did some communication with Allan, another great representative. Their rates and the terms were very competitive and we were very pleased with that. AmeriSave is a great company to deal with. I’d recommend them to any of our friends.

I needed to refinance and did an initial search over the internet. AmeriSave Mortgage was one of the first to reply back to me after I requested information and I liked the way they handled my situation. They responded quickly to my needs and they were very professional. Their website, where all the information is housed, was easy to navigate through. AmeriSave sent out alerts letting me know if there was something needed from me or if something new had been added to my file. Handling the process and working my way through it was very easy. The whole application and underwriting process took about 30 days. Some of the information wasn't accurate though and I had to call back but they updated it and corrected things along the way as well.

Great communication. No pressure. Very friendly & helpful. I will definitely recommend my friends and family use Amerisave when they need a mortgage. Ask for Russell **. He is my loan officer and has done an outstanding job.

When we decided to refinance our home, we contacted many companies. Amerisave stood out from the crowd. The options fit our pocketbook. The team is knowledgeable and friendly. And, the process moved along quickly. We are very happy with our choice.

- They requested a whole new set of docs 3 days prior to closing: This new set of documents (related to trust and gift) were requested only 3 days prior to closing. Note that these type of documents would normally take about 1 week to obtain. No only this request was not made until 3 days prior to closing, we were given 2 hour window to provide in order to close on time.

AmeriSave Mortgage did a great job for making our dream come true. From the beginning to the conclusion of the process of getting the mortgage was smooth because of their assistance at every point. I will strongly recommend this company to anyone out there searching for a good and trustworthy mortgage company. Love you guys! Thank you!

I obtained a referral to AmeriSave through ConsumerAffairs when I took a short survey about my needs and situation. I am so grateful I followed through. AmeriSave has the best online information about loan configurations and interest rates that I have ever seen. Within minutes of entering basic information, I immediately received a wide array of loan options. I was skeptical, but it was not a bait and switch. The initial information was accurate and nothing changed through the whole process. The loan originator and the loan processor were both awesome - responsive, friendly, knowledgeable, thorough and determined to make the experience as easy as possible.

I am very thankful for this company. This is my 2nd time around when I use it and never been disappointed. Friendly, fast and very helpful. I want to thank Sebastian **, my loan originator, who made me feel like I’ve been knowing him forever. I felt like I was talking with one of my family members. Also, many thanks to Matthew **, my loan processor who helped with my process. Thank you AmeriSave!

The application process was fast and simple. When I had a question Allison listened to my concerns and was able to find an even better solution than I ever imagined! The Team at AmeriSave is Genuine and full of Knowledge useful to anyone that's looking for low rates and incredibly low closing costs! Thank you Allison. :)

Matthew **, Loan Officer, at AmeriSave is very professional, courteous. He is prompt with returning emails to answer questions. He never is pushy and never pressures as many loan officers do. I have a complicated refinance and he made it easy. I would highly recommend that if you need a mortgage or to refinance that you call Mr. **. He was the best! This is not my first time dealing with Loan Officers, and he was by far the best one.

I had a variable rate mortgage and needed to refinance. Their application is pretty much standard and I did it all online. Their website gives you options if you want to pay for points in closing. The appraisal is straightforward and relatively easy and that is why I chose to do it again. I have used AmeriSave a couple times before.The application took a half an hour and the underwriting, a couple days. I have got excellent credit, so the application process sailed through. Also, Chris, the guy doing the underwriting and coordinating, was efficient. He was competent and he communicated well. Everything went off according to schedule. My loan officer John was experienced and professional, too. The thing that I like about those guys, unlike some of the others, is that they do not badger with phone calls. The rate I got from them was competitive in the market.

I was looking to refinance and AmeriSave Mortgage had the better rate and total cost. I went with the 7-year ARM program. Their online application process was convenient and they stayed with what they promised. The application and underwriting process took about one month. It was very good service and the person that contacted me was professional, knew what he is doing and helped me with the needed documents. My interactions with their customer service representative were very good.

AmeriSave is very friendly and they’ll work with you. I searched and chose them then they called me right away. I refinanced so I could finish off my basement and the guy who worked with me emailed me all the time and told me what steps are going on or what I needed to do. They’ve already switched me to two other companies for loan now. Still, I would recommend AmeriSave.

I went on Lending Tree to acquire a mortgage and then I got a call from AmeriSave, who sounded like they knew what they were doing so I decided to go ahead with them. AmeriSave's rates were compatible with what I was getting from all these companies. It was pretty much right there with what everybody else was trying to get me to have. I already own the house but I needed some funds to do some improvements on the house, like the master bathroom as we wanted to retile them and put a new carpet in there. So I took out a loan for 100,000 as I figured that would cover everything.

For my first home purchase, I shopped around and ended up with AmeriSave Mortgage. At the end of the day, they were able to get me the lowest interest rate and were able to lock it in at a time where it was going up every week. It could’ve been lower, but I’m very happy with what it is currently compared to what it could’ve been. The online application process was simple, easy and straightforward. And, together with the underwriting process, it took four weeks to finish.

When we had gotten our mortgage 13 years ago, we already owned a home in Minnesota and we ended up having to get a really bad mortgage. It was a 10-year interest only, balloon payment. Before we’d gotten to the 10-year point, we were planning on refinancing, but the housing market collapsed and I got divorced. I finally got to the point where I could refinance on my own, and Amerisave Mortgage seemed to have the best rate. At the time, I had been thinking about doing it for a while. On that particular day, I had enough nerve to do it, I clicked on that particular thing and all the stars aligned.

I was looking to refinance and get rid of some debt so I went to a site where they send your information out to several lenders and you get calls from those who are competing for your business. AmeriSave had the best rate and terms and the service process was of little to no fee. Also, the whole process took two weeks. They were very easy to deal with and if there were any questions, they were quick to respond. The online portal that we operated out of kept everything up-to-date and you were well-notified on what was required, what had been submitted and where everything stood. So, everything was smooth with no issues.

I liked AmeriSave's rates and I had a great experience with them. I applied for a refi and their loan process was pretty good, very easy, and convenient. I did everything online through email and their website would let me upload documents and esign everything. Their reps also seemed friendly every time I spoke with them, very thorough with what they needed, and made things simple. Plus, they were very quick to answer back if I email them or have questions. They would try to call but a lot of times I was at work and would not read my phone.

I needed a refi and Amerisave looked good. The process was easy and they explained everything. Everything was online, so was really easy to use. That was mainly why I went with them. The application and underwriting process took a couple of weeks to be completed. However, I should have been able to get a lot better rate considering my credit rating, even though I don’t really care about the rate. I’ll pay it off early anyway. I wasn’t happy with that part of it and the rep should’ve done more to explain that part, which would have been helpful. Nevertheless, I am pleased with the terms. Amerisave is all really good. I’d recommend them.

I was trying to replace an adjustable rate mortgage with the fixed rate for the remaining period of time I thought I would need. AmeriSave offered the best deal and was easiest to work with from comparing different alternatives, so I went with them. Their application process was relatively easy in part because I purchased a second home rental property about five months before for which I also went through the online mortgage application process. So, that was helpful and I was a little familiar with it. Then, I found out that AmeriSave's process was not to collect every available piece of data and back up information, but to be a little more minimalistic and go after just what was needed. That made the process somewhat simpler and there was less stuff to collect. All in all, things worked out and I was satisfied.

I started talking to Drew from AmeriSave Mortgage and he did an excellent job. He was so informative, great and helpful. Moreover, he wasn’t pushy. I had checked one other company and they just kept calling back and asking if I was going to do it. I was very comfortable and I really enjoyed working with Drew. We were on the phone and he walked me through everything step-by-step while I was on my computer. If there was any information I needed, he answered me right away. I even have his cell phone number and he said to call him anytime. I took an FHA where the rates don't go up and down. The process went really fast really for me and the rates were great compared to what I had before, which was 7.5%. Now, I'm at 4% and I'm saving 350 bucks a month. If I knew anybody that wants a mortgage, I’d recommend Drew.

We were refinancing and we did a lot of research. From a total of 12 different banks and financial institutions, AmeriSave was the best one. The online application was a little arduous but the online platform was very easy to use in downloading, uploading documents and tracking everything which was pretty good. We interacted with two different people. Sebastian was the front person and he was excellent. He did a stellar job in terms of following up and explaining the process to us. It was the first time we were doing a transaction like that so there was a lot of explanation needed. It was good to understand what we have to go through, the necessary kind of documents that were needed and the lead times for producing documents.