AmeriSave Mortgage Reviews

It was the first time I had done an online mortgage and it was really simple, so I really enjoyed it. It wasn't a big hassle at all. Their rates were very competitive. There were one or two companies that were offering similar rates. Amerisave was one of the better-priced loans. There weren't a whole bunch of points you had to pay upfront and the loan origination fees were reasonable. The rep I worked with was also really good and very energetic.

The AmeriSave rep was great to deal with and he made the entire process as easy as possible. He ended up giving me the best deal. The application and the underwriting process took longer than expected with COVID and everything going on, but it went smoothly.

The advisor called me and walked me through the process. We got it done in less than 15 minutes. He was very personable, answered every question, and got back with me every time I reached out with a question. He was part of what made it so enjoyable. Then the way they came out and did the closing was wonderful as well. I've done a few houses in my life, but this was the easiest one I've ever done.

I have gone through a few different refinances in my life and this was by far the smoothest, easiest processes I have gone through. Tony ** was great and made this process so easy. I didn't feel like I had all of the small stuff to deal with like I had in the past. I can't recommend AmeriSave Mortgage enough.

My experience with Amerisave Mortgage was positive. I would definitely recommend them for refinance consideration. My loan representative (Tim B** was very professional, and stayed in contact with me during the entire process. The loan process was 4 to 5 weeks, but would have been faster if I would have been more organized.

The process was quick, simple, and straightforward. I was contacted by a loan originator who was super clear and concise when we discussed options. Then I was properly and carefully taken care of by the loan processor and the mortgage assistant who would answer all my questions even asked on Friday night. The fees and rates were also very competitive, so I canceled an almost complete application with loanDepot and closed with AmeriSave.

We gave them the information they needed and they did everything pretty fast. The application took four weeks. I had tried somebody else previously and it was a nightmare. With AmeriSave, the speed was good and they didn't ask for a thousand different little things that they didn't really need. If you want things wrapped up quick, they were right there. The online process was really easy.

Their process was a lot painless than I thought it would be. We had refinanced before when interest rates were down so we thought we'll try it again. This time was a lot easier. We did everything over the phone or online, up until the closing and someone came to our house. It took us 30 days to get ours done. The guy that came to do our closing said that’s really good. The rep made it really easy. If it was something I didn't understand or couldn't do, he did it for me. He was very helpful and really good at what he did. I would recommend Amerisave. I was really satisfied and impressed.

SO convenient! Everything is done online, yet we never felt like we left to figure anything out on our own; thanks to your wonderful loan officers. :) I will most certainly recommend AmeriSave to friends and family. Really great job Guys!

We did a conventional 15-year mortgage with AmeriSave. I had put a request in to get information. They called me back within minutes. It was very quick, went through some questions and sent everything online. Within a month, everything was closed out. Their website is good. Everything was self-explanatory. The rep was amazing, very professional and kind. We were going back and forth on the terms and the rates and he was very thorough. I would email him and he would be back within hours. He was very considerate to any of my concerns and made sure I knew what was going on all the time. They did a great job.

I just signed up with Amerisave and I was comfortable with their online application process. My rep was communicative and helpful. He's always trying to get updated information. But, they applied for the title deed but the rep did not receive it. It made me wait more than three weeks.

Everything was easy with Amerisave. They always have people responding really fast if I have a question. I'm super thankful to Greg. He was fantastic from the very first day since I applied. He was on the phone explaining things, very detailed and patiently. This was the first time that I was doing this, so I had lots of questions. He was always available. However, I kept getting a lot of automatic machine-generated text and emails. But I was happy with AmeriSave. They don't try to scare customers off to get their rates. The whole time, the rep was confident that he was giving me the best deal and he did.

Excellent service, the agent Marquis ** was amazing! He did not hesitate to spent the extra time going over each detail with me, explaining simply and clearly my benefits. He was available anytime for my questions! Very efficient, very explanatory, and very straightforward! Thank you, Amerisave!

I was referred to AmeriSave by my ex-husband. He just refinanced with them and said that it was a fairly quick and simple procedure. I checked them out and it worked out fairly well. The rep I worked with was very responsive to any of my questions. He was very pleasant. They got me where I wanted to be and definitely saved me a few hundred dollars. I’m happy about that. Definitely better than where I was when I first got my mortgage.

I had never done this before so I had a lot of questions and a lot of the other lenders didn't call back but AmeriSave was very attentive and answered all my questions. Also, their interest rate was good. The only downside was their closing costs were a little high. Also, I had so much trouble with the application. Down here in Kentucky, the internet service isn't really well so the online application was a little tougher. But they helped me along the way and they showed me how to do things.

If you were technologically savvy, their process was very easy, clean and quick. They handed me off from the person who started with the application to the loan officer. It was a smooth handoff, both of them checked in with me from time to time making sure everything was going smoothly. I'd had a situation where I thought I uploaded the document, but the system wasn't saying it was there. So I sent a quick message to both of them, said, “Hey, I think this is there, but I'm not sure. Please confirm.” Within two hours, they had responded back. “Yeah, the document’s showing, not sure why the site wasn’t showing it. But yes, we have it.” They were on top of it.

Truthfully, from the beginning to the end, the process was seamless and transparency was front and center. Any questions I had were answered within hours. My experience was excellent, therefore, I would readily recommend AmeriSave for refinancing. Closing was also much sooner than expected.

They have excellent communication. My loan officer was Samantha. She was extremely helpful. Every time I wanted to ask them a question, she always was either available or called me back immediately. The process was really fast. Compared to the other company that I went through, AmeriSave was so much better. When they told me it was done, it was done. There was no changing. They have a goalpost. I've been through a lot of refinances and original mortgage originations in my life, and this was easily the best.

They took so long that I had to resubmit paperwork because the original paperwork was now outdated. This happened at least two times. The closing documents that outlined what I needed to do/provide for closing were totally inaccurate. This caused more delays. I was later told that AmeriSave did not follow these rules, so why send them to me. Finally received my third or fourth closing document on a Friday. Set up my closing date/time for Monday at 8:30. They canceled this because 8:30 was too early for them to provide the documentation. They then took it upon themselves to charge my closing time to 5:00. I did not answer the phone the one time that they called me so they picked a time for me. Closed on 2/22/2021 and today is 4/10/2021 and I am still waiting to receive my new title/quick claim deed from them.

This was the most pain-free and quick refi I've ever experienced. They were super helpful and took the time to explain one option that I had never considered before. When it was all said and done, I was able to drop PMI, lower my already low rate, move to a 15 year repayment plan when I had 25 years left on my previous mortgage, AND ended up saving around 50k in interest over the life of the new loan. I've even opted to pay just $30 more a month which should put me at paying it off in 11 years vs 15. I may actually be able to retire when retirement comes around!

My experience with AmeriSave can be broken into two distinct parts - before working with JR ** and after. Once he was involved, the loan process was completed in a timely and responsive manner. Before he was brought in to complete the loan, the loan originator was mostly non-responsive and refused to communicate in a timely manner. She was obviously inexperienced and unaware how to handle a loan with the complication of a land lease. Although she was very nice when I actually spoke with her, she ignored my repeated pleas for status. It took over 123 days to close this loan.

After searching for the lowest rate at the lowest cost AmeriSave offered us both. Their loan personnel were a pleasure to work with. I’m very satisfied with my loan and would recommend AmeriSave to anyone in search of a loan.

I was very happy with my experience refinancing my mortgage with AmeriSave. The process was quick and I was guided closely by my Loan Representative, who was supportive and helpful every step of the way. The rates were competitive with, if not better than, other mortgage companies at the time; but the customer service was truly outstanding.

My experience was easy and pleasant from beginning to end. Thomas ** (I think that’s his last name) led me step by step. His response time if I had a question was amazing. He returned my call or text within 15 minutes every time. The process was very quick. My friend began her refi weeks before me and I finished a couple of weeks before her! Every person I dealt with was very helpful and pleasant. I highly recommend AmeriSave.

The rep was really good. She was very personable, very responsive and easy to get ahold of. The process was quick and painless. It was the easiest home loan I've ever done.

Going to AmeriSave's application process online was simple. We only had one issue I had with the whole process. In 2000, the people that owned the place had the property foreclosed. A broker bought it from them and I bought it in '02 which was set for all that time and I've refinanced it twice. I sold a property in June of last year. The broker put a thing on the property that said it was a foreclosure. They messed the paperwork up.

The application process was very easy. I did it online then they contacted me. It didn’t take that long either. They kept in touch with me and let me know anything they needed. They handled everything perfectly right down to the closing. Their rate was the best I've seen around. Everything was above 2 and I got 1.75 from Amerisave.

Had a great experience with Stephen and Tammie from Amerisave. They handled everything accurately, quickly and were very personable. We got a good appraisal and a very good rate and are much better off than we were before. We were able to cut our previous mortgage in half and lower our payment.

I have spoke with Valerie and have to say she has been the most helpful and has resolved my issue. Thank you Valerie for going out of your way to fix this.

The rep was great. She called me multiple times. There were several questions I had and she walked me through the process.

The first person I spoke with, Joseph, was very responsive and answered all my questions. He would respond to my emails or calls in a timely manner and he was easy to work with. But for the closing, a guy had to come out to my house and the scheduling of that from the underwriting wasn't coordinated very well. I spent one day waiting all day and no one showed. That was on a Friday. But they came out that next Monday. Other than that, the appraisal was done when it was scheduled. The rep came out on that day at the time and the appraisal was good.

Bridgete from Amerisave did a fine job and everything went smooth. They advertised the rate as 1.8 and I ended up at 2.5 but that's probably par for the course.

Refinancing my home’s mortgage through AmeriSave was a quick and painless process. Tammy was great! She was there for me each and every time I needed her. She went the extra mile! I would definitely recommend AmeriSave to anyone! Thanks!

Amerisave made refinancing my home easy. My experience was nothing less than amazing! I was happy about the money I saved once the refinance closed. Customer service made me feel that i was special. I would recommend AmeriSave mortgage to everyone.

They had the rate information on the website that I found where I could just look at. It gave me the list of rates with the fees associated with it. So I could just see upfront how much I was buying or paying to get the particular rate I was looking for and get a sense of that right at the very beginning. I started the process of entering my information onto AmeriSave's website. Once the person who called me spoke with me, he was just fantastic.

Anthony provided a lot of options, which really helped to have an offline conversation among the family members. And he answered the phone and returned my calls. Also, when I compared it to the other options that I had with other lenders, the rate and terms were competitive enough and suited my requirements.

Amerisave's application process was not the best but I've had similar experiences doing mortgages and refinances so it seems to be consistently lackluster across the board from a user experience perspective. There are a lot of duplication and a lot of learning that are going on in the web based transactions related to mortgages. But they're doing the best that they can and the tools are catching up. The big thing that Amerisave did do well despite the limitations of the tool was having a responsive representative. They have friendly representatives that are willing to answer questions and work through to satisfy objectives.

On January 21, 2021 I started a mortgage refinance process with Amerisave Mortgage. My Loan processor was Bryce **. Bryce and I discussed the loan, including the loan rate. I was happy with the initial loan rate of 2.75% for a 30 year mortgage. I asked Bryce to “lock-in” the rate. Bryce explained that it was Amerisave’s policy not to lock in rates because “if the rate dropped, the customer benefits and if the rate goes up, Amerisave will issue an exemption to get the rate back to the rate on the signed disclosure.” This sounded like a great deal to me, a can’t lose situation.

Tyson provided great service. He is a great asset for your company. Would recommend anyone to Amerisave with customer experiences I received. My process was smooth sailing, everything happened as planned.

We refinance our property with Amerisave. Kevin ** helps us from beginning to end to process our loans smoothly. He is very professional, knowledgeable and he responds our emails right away. I will definitely refer Kevin and AmeriSave. Even Jacqueline **, and Solidifi are very helpful.

Everything went very well with AmeriSave. They offered me the best deal for the lowest price. The rep was really great. Kept me informed on everything, whether it was an email or a call. We only had one snafu and it wasn't on his part. It was on the notary’s part. They just couldn't pick up the times that I explained I needed for them to come due to my schedule. But they were finally able to add an extra week and were able to schedule him and get it at the times I needed them. AmeriSave was one of the best ones I found.

The process with AmeriSave was one of the easiest mortgages I've ever done. The only thing that bugs me a little bit was that I would submit stuff and for the next three days, I would get an email or text that I need to submit stuff that I had already submitted. Other than that, I was very impressed with it. I'll be using AmeriSave again.

I have a friend that had just refied and he told me about the rate he got. He said that Amerisave's service was good and doing everything online was real easy. They have the closer come up to the house to do the closing. I did the application on a Sunday night at about 6 o'clock. When the options popped up where it showed what I wanted to do as far as did I want a lesser percentage rate, a lesser mortgage payment and less years, that was good. It gave me a number of options and the approximate monthly payment next to the options. I picked the one with the lowest possible monthly payment then ran through it. I got a call the next morning from the originator. I was shocked because the rate that popped up on the screen was 2.75 and when the originator called me back, he said it was down to 2.25 so I couldn't be happier. I locked in immediately and was thoroughly impressed by how quickly things went and how easily things were able to be done.

So far so good. Everything went well in the process and closing. It seems like we got a good deal. I guess only time will tell though as I am not super knowledgeable with all this stuff. Jordan was very helpful, and available when needed.

I'm very happy with the end result. It took a long time. But besides that, it turned out good. The mortgage processor was right on top of everything.

The first interaction that I had with the AmeriSave agent when I called was kind of positive but there was confusion because not all information was available at the time. Eventually, someone took over and walked me through the process. It was very clear and straightforward. Also, they have a website where I could create an account and log in so I could keep track of the process. The whole setup of AmeriSave is really good. I had a good experience from the beginning until the end of the refinancing process. I've told my family to try AmeriSave if they need to refinance because of my experience.

At first, Amerisave told me the rates would change. It'd be a floating rate which was suspicious but they cleared that up. At one point, someone switched up who I was supposed to be talking to. They also said I would close earlier but they closed later than they said.

Applied on line and I was refused, A few days later Charles ** called me and went over my information and got me approved and bills paid off within 21 days. I would recommend Charles to everyone. Thank You.

The application process was easy thanks to my loan originator. He was helpful in all explanations and questions I asked of him. I liked submitting all forms and signatures digitally. They were very communicative each step of the way! I would recommend them to anyone.

The AmeriSave team was very informative and responsive to all of my questions and concerns. The whole refinance process was quick and easy; we were able to close within four weeks from application to closing. Angie and Ariel were great to work with and always quick to get answers to my questions.

Fast, friendly, and excellent service! Lacy was so easy to work with! I will do business with them again! 2nd time working with this company, both times have been no less than 5 stars! Start to finish in under 2 weeks.

Look no further. If you want great customer service, exemplary professionalism and hands down, an all around GREAT experience!!! My loan officer, Richard **, is ABSOLUTLEY INCREDIBLE!!! He took the time to explain details, research options and attend to my every inquiry. The process was so seamless and precise we were able to do just about everything remotely using their online tool, that I almost wondered if I had dreamed the whole thing! It was so easy! I have already referred a few friends, but I have to admit, I will be looking first to AmeriSave for all of my housing refinancing or purchasing needs in the future... They just know how to do it RIGHT! Thanks, Richard!

I am very happy I chose AmeriSave to hold my mortgage. It was a smooth journey. If I refinance again, I will surely choose AmeriSave over and over again. I have already recommended AmeriSave to friends that are hesitant to contact a mortgage company. I advised how different and awesome AmeriSave was. Thank you!

AmeriSave is a very good company for a mortgage. I was looking for cashflow to pay for the improvement of the house and I don’t have anybody to leave my house to. I went on a regular refi and cash out and the rate and terms were what I was looking for. I wish I had gotten a little lower rate now because it kept going down, but I got a good rate. I went ahead for the longer ones.

I didn't like the fact that the application fee was $500. I wish that was disclosed upfront. But the process went quickly and the rep I worked with was fine. They let me know what my responsibilities were, what I needed to provide, and gave me a timeline. The process alone was within two weeks.

The fees were a little bit less with Amerisave and the rep was back to me very quickly if I had questions. The closing was at my home and it was very easily scheduled.

The application process was easy. It was much easier than whenever we bought the house, getting all the documents together and getting everything taken care of. Everything was great. I was happy with the rates and terms. It was what I thought it should be and it was exactly what I was looking for.

There was an issue with regard to the appraisal of the house. We feel that the appraisal came in lower than what it should have been. There was a change in the price in the contract and that wasn't communicated to the appraiser in some form. Also, we had a bad experience with the first loan officer we worked with. I had to talk to the branch manager and they were able to help me get a new loan officer. The second loan officer we had was very responsive and easy to contact. He had a lot of good information and made the process very easy.

I applied for a home in October of last year. Because of covid where I could defer payments, I deferred three of them. It took me until March to get the loan to go through because of all that which shouldn't have taken that long. I'm doing a refinance on my loan to get a lower interest rate. I got approved of that and they were supposed to wire the money to Amerisave on March the 22nd. Amerisave sent the money back to First Am because the amount wasn't right and they didn't have correct payoff amount. I had a payment scheduled for March the 16th to pay $1,094.83. After I scheduled that payment, two hours later, my loan processor called and told me that she had great news, that we were going to close on the 17th. I tried to cancel that payment but I couldn't. When I talked with somebody there, they told me I could call to make them stop payment but evidently, that $1,094 didn't get included in the payoff statement.

Despite a few delays and some confusion from the previous mortgage company's information, Colten was consistent, patient and incredibly helpful. I would HIGHLY recommend him and Amerisave for a purchase/refi. A great rate and a great experience as well... Thanks Colten!!

I am writing to share my experience with AmeriSave during my refinance process. It is important the public view this and understand if they choose to work with this company there will be a high degree of unprofessionalism, lack of communication and just plain stupidity. These guys strung me along for 3-months saying my loan was about to close, only to find out they wanted more money to close the loan. Buyer beware.

AmeriSave's application process was a little tedious because we had to keep providing information. I had sent some trust documents that which I thought were the ones that would apply. Then, they said they wanted the entire trust document which didn't really apply, as well as our medical stuff and living will. That was a little odd. They just kept asking for more and more things. I was also worried about doing it because of the costs involved. It seemed like an awful lot of money so that made going through with it a little scary. But, their customer service team was always really good.

The application process with AmeriSave was convenient. Everything was online.

I talked to quite a few lenders and John from Amerisave gave me some good information that shifted a lot of things I had planned. I ended up going with somebody else then I went back with John because he was very informative. When I contacted him, he walked me through and asked me a few questions to try to understand what my needs were and what I wanted to accomplish. From there, he was able to point me in the right direction. Once I ended up coming back, he pretty much told me the same thing. He walked me through completing the application which was nice. He was able to reply to me either through phone call or email. Whichever method I wanted, he made himself available if I had any questions. I've done quite a bit of loans and refinances and by far, this has been the best experience I've had because I grew as far as content knowledge is concerned. I was hoping to go a little lower on the rates but I was fine with it.

AmeriSave was a little bit more nuanced than LendingTree which had a website that was kind of confusing. After I got the information, I really liked how when I called the AmeriSave number, I got someone directly. And it was the same person constantly back and forth. The communication was really good and the information I got had a lot of details I was looking for specifically - the various rates, the different options. It was really good customer service right off the bat. The process was extremely quick. I was really impressed with AmeriSave. I've done a refinance and bought a house before and they are the quickest and the most informative.

I made the call to Amerisave and talked to Jeff. It seemed like it was a pretty easy process and they had all the things I was looking for so I didn't think about going anywhere else. I liked Jeff. He was easy to work with and informative. The rate ended up being good but the only concern I had was there was some delay that kept me from getting a better rate which went up like two-tenths of a percent. It seemed like it was kind of a pain for my HOA stuff to get whatever information they needed when they were supposed to. I ended up having to go several times and intermediate that half a dozen or more times. It was very frustrating but that was the only unpleasant experience. This is my second refi and overall, it was easier than the first one with someone else.

I was happy with Amerisave and I would recommend them. There was good communication with the rep. Any questions or concerns I had were answered quickly.

Worst experience of my life. I'm incredibly frustrated, upset, and confused about my experience with AmeriSave and with your team, specifically Michelle **, and Chris **. Last week Michelle emailed me on the 24th of March to say the loan is in final underwriting and it should be done "this week" (4th or 5th time I've heard that one)I emailed on Friday of last week to ask for an update. No response. I emailed again Monday. No response. I emailed again yesterday. No response. All of these emails were to all 3 of you. All I'm doing is going off of YOUR words and asking for an update based on those words. This is approximately the 15th time that I reached out and have gotten no response back after multiple days.

I have had many mortgages over the years and this one was certainly the easiest. My son had previously obtained a mortgage from AmeriSave and he recommended them. Everyone was professional, friendly and efficient. I highly recommend using AmeriSave and would absolutely do so again.

Highly recommend AmeriSave. Excellent customer service great communication. Refinancing completed and closed in just over 30 days. All the AmeriSave employees I worked with during the process were very helpful and knowledgeable especially Tinuviel

Jonathan Belden was absolutely fantastic... he has awesome people skills, great knowledge of his job, and the main reason why I chose to join the Amerisave family within 5 minutes of speaking with him... I must be honest...you folks are doing your company a tremendous disservice by not moving him up the ladder to some sort of management position.... he would flourish and so would everyone beneath him.... He is an absolute gem and I would 1 million percent refer any of my family or friends to Jonathan!!!!

The whole process was great. I initiated and it closed very quickly in 17 days. I was very satisfied with the timeframe and I was happy with my rate.

I used Amerisave several years ago and had a good experience so I used them as one of my options this time. Their rate was the best that I received of the options that I sought so that was one of the factors I chose them. The rep, Sharon, was very thorough and followed up regularly. The only complication we had was with the title company. Our house was in a trust and there were some complications in how that was put together in the closing documents. There were some of the signature lines that were kind of mixed up in the closing process. It may have been done right but it was confusing to me and we ended up having to delay our closing to make sure all that was correct. I don't think that was anybody's fault though. It was just kind of a confusing thing with the home being in a trust.

The person I dealt with was nice but the application process was choppy. She was somewhat new from what I learned later. When I first applied around November 6th, I did in my name only. The property is titled in my wife's trust and the rep should have picked that up. We went all the way ‘til January, about 70 days later when it was ready to close. That was when I was told that the property title was in my wife's trust and she had to be on the loan too so they just couldn't add it to the loan. They had to restart the process completely over again.

Manny did an excellent job and gave me all the information I needed to move forward. The application process was very simple. There were a lot of eDocs and made it more convenient to sign everything electronically. Then when the gentleman showed up at my house, he was very straightforward. He was on point at exactly 5 o'clock that day and in less than 30 minutes, we were done. It was a super smooth transaction. Also, I can't believe I got the rate that I did when I got it. It's way above average. Everything was perfect.

I thank Amerisave for a good deal. It was very good to work with them. The rep I worked with had all the knowledge I needed to know and if he didn't know, he found out and got right back with me. Another rep, Angela, stayed right on top of things. However, I got a little aggravated. The process took too long. Every time I turned around, they wanted another piece of paper.

Completely painless process. Love that it was all done online. Janelle was a pleasure to work with and explained everything in professional and easy to understand detail. Shana was also very friendly and explained the closing process. I have already recommended AmeriSave to a coworker.

AmeriSave's loan origination fee was a lot lower than some places. Also, their rep that we worked with communicated very well with us and he was quick to get back to us about any questions we had. He made things very easy. The process from start to finish was quicker than I thought it would be.

Amerisave was the quickest to respond and assign me a loan originator who was very professional and diligent about making sure calls are returned. She was on top of things with me. When I had questions about how things were supposed to be completed, she was right there for me. It felt good right from the beginning. I provided a couple of quick pieces of information and they were accurate about what they said for each step. They also had a nice website where I was notified by emails when I had items to complete. It made it real simple to track where we were at.

I write this review to help others make an informed decision on selecting a dependable company for home refinance based on my experience. Unfortunately, I am having a horrible experience primarily due to lack of communication. I started the process with loan originator, Anthony **, in August 2020 and the process has not been completed (currently March, 29, 2021). During this time period, I missed the opportunity to lock in a solid rate because rates have increased since then. I had to initiate several of the conversations and would on occasion receive automated reminder texts because my financial documents would need to be updated. Perhaps it was the loan originator, so I attempted to switch over to a new loan originator, Jordan **. I was instructed it would take one hour to switch over the loan originator in the system and I would get a call back. Never got a call back. Where is the professionalism?

The loan officer was really professional and accurate with his numbers. I was happy with his performance. The lending process took a little longer than I expected because they were really detailed as far as documentation needed, but I got exactly what I wanted and everything went well. There were no secrets and I like that. I would recommend AmeriSave.

There were some communication issues that made the process take a little longer than it should have. The mortgage balance and what the mortgage was supposed to be had changed a couple times but everything else went smooth. We worked with Trey and was very good. We got good interest rates and the closing costs were lower than anybody else we could find.

I spoke with Lynn and she went through all the questions I had and she was timely in getting back to me. Lynn asked if it would be better to communicate through text or phone call. In the beginning, texting was good then we were able to touch base through a phone call. She went through everything. I told her what I was looking for and she went through what she felt was best. She sent me all the numbers. I was looking at a couple of different rates. She talked about the closing costs and she was really informative. I've never experienced that before with anybody so it was nice. She said, “If you go through this, your closing costs will be a little bit higher,” then explained the reason why. She worked with me as far as good timing for me and not for her. She was good at calling and shooting me a message. I live a busy lifestyle so I loved the text message from Lynn saying she sent a document that you needed to go over. It was so much easier.

The reps were great. There was a little too much back and forth with the underwriters, though, and I had to resubmit too many things. Other than that, they were very responsive.

I had already been starting the process with another company and wasn't satisfied at all so I started shopping again. Michael, the specialist that I contacted, was the second one that contacted me. The conversation, the rates and the whole process of him convinced me to go with Amerisave. The whole package was beautiful. There was a little bit of miscommunication at the beginning. The title company requested my husband's death certificate but he’s still alive. That part did scare me a little. The names were not that clear so they had to be corrected but they were fixed right away.

In the beginning, the experience was great. I liked what AmeriSave has online. It’s really easy to collect documents. Sometimes, there are a little bit annoying reminders for the documents that I already uploaded. Why was I being asked for the same documents over and over again? The reps told me it was because there was a bug in the system.

I refinanced with Amerisave and the process was good.

The lady who I worked with was amazing. She stayed with me the entire time and was always in contact with me. She told me everything I needed to do to get through the process. My interest rate went down and I went from a 30-year fixed to a 15-year fixed. For someone that's going to help you through the entire process and friendly, keeps you updated, and doesn’t leave you hanging, I would go with AmeriSave. The only thing that I wish AmeriSave didn't do is sold my mortgage already and sold it to Fannie Mae.

Amerisave was more flexible and the rates and fees were better than some of the other competitors. Everything went fine though there were a couple hiccups as far as removing the escrow 'cause I pay my own taxes and my own insurance. They kept resending me information that still reflected escrow and taxes being withheld at the new mortgage company. But that got cleared up. The rep was very responsive and always working to get the situation corrected.

Keeping their information current and up-to-date on the internet will help relieve some of the anxieties that folks like me have. They could let folks know what their process is and how they help get the loan needed. But Mahmoud, the rep I worked with, was very involved. The belief that they're not trying to take me for my money type of feeling helped with my anxiety. Somebody was legitimately working with me, making sure that I had all the information, and walked me through the process on the website. I felt good about it. One minor complaint I have is that when I believed the checks were going to go to the bank, it was mailed to my home. I'm temporarily assigned in another state and I had to drive all the way back to handle the business.

A friend told me about Amerisave and it was all great. The process took a couple of weeks which was quick.

I was working with Amerisave on a refinance of my primary residence. I was given rate and fee terms, we got to the title completion. I was told that the were "guaranteed" per company policy that they wouldn't change. I asked repeatedly to lock the rate and fees during the process, they said that wouldn't be necessary and it was "guaranteed" to stay the same while I closed the one, single and last title company item. I kept insisting, they kept assuring that it wasn't necessary. They refused to lock the rate and fees. They said in no uncertain terms, that the risk was on them, not me. After each step of the title company solutions, Amerisave told me the rates and fees were guaranteed not to change. They would honor the rates and fees.

I was a little leery up front because everything was online but it went very well and smooth so we're very pleased. Also, the rep I worked with was very knowledgeable, polite, and professional.

The process with AmeriSave was very fast. The only thing that held me up was I could not find my letter from Social Security and I had to request it. Now, had I not had to request it, we probably would have closed in less than three weeks. I had everything ready but I didn't have that letter. So when I got the letter, they closed in no time. There was a glitch from the attorney's office that closed our home, mailing the checks to State Farm to pay off our vehicles. This had been going on since February 11th but it finally cleared yesterday. When we needed some help getting the closure on the vehicle, I got a little frustrated because I'd call our rep and text him and he wouldn't call me back. So then I would finally get a text. I'd rather have had a phone call than a text. Other than that, when I called, he was pretty on the spot.

I originally started my refinance process with AmeriSave because the reviews stated quick closings. I provided them with all requested documentation and after more than 90 days, countless emails expressing my concerns about interest rates rising, duplicate requests for information already provided, and my countless questions about the holdup, they finally indicated that they were ready to close but first I had to speak to the loan manager (who was out of town for 3 days and was apparently was the only person able to tell me that too much time had passed and that now I would owe money to keep the original rate).

AmeriSave had the best rate when I was looking for refinancing. The process took about three weeks and it was pretty quick and simple. I talked to the rep several times. He really made things simple, easy and very forthcoming with information and walked me through the whole process.

AmeriSave Mortgage is a deceptive company. Friday my wife and I received information from AmeriSave titled "Notice to Home Loan Applicant." The documentation showed our credit scores from the 3 credit reporting agencies. The problem was that we had never heard of AmeriSave and did NOT apply for a Home Loan through AmeriSave (or anyone else).

Michael, the guy that I talked to, seemed knowledgeable. The communication with him was what got me started on Amerisave. He was helpful in answering my questions. However, Amerisave could do a fixed rate instead of a floating one or at least make that more to where it's not something you find as you're going along. That was the only thing that I had trouble with.

I was looking for a lower rate. AmeriSave's application process was pretty smooth and the underwriting process took about 45 to 60 days. The only thing was their website was a little glitchy. Other than that, AmeriSave has good rates and I really liked my rep, Will.

I used bankrate.com, and AmeriSave had good reviews and rates. The application process was very easy. I dealt with Dene and he was very helpful. The rate that I got was very fair. I'm happy with it.

My dad was going through a refinance with AmeriSave to lower his interest rate and he recommended them to me. We just went along with that because he had done research on who he wanted to use. The rep was very kind, sweet and easygoing. He answered all of my questions and even if I had silly questions, he didn't make me feel crazy for asking those. AmeriSave made the process easy as well. They got the ball going really fast, and then my previous mortgage company wouldn't return their phone calls. They made it a little hard for them, but then I called to check up on it, and they told me what they needed. I called my mortgage company and got the ball rolling again for them.

The entire refinance experience was fast and efficient. Brent took the time to explain everything, answer questions and follow up. I mostly accessed my account through my mobile phone which made it easy to follow up with any tasks or documents needed. The whole process went smoothly and I couldn't be happier.

My experience with Amerisave is even though they seem quick and mostly thorough, they never call you back. I'd also worked with them when they did a modification of my mortgage in 2008. You might get messages through them by email but no one ever answers the phone. I talked to my loan officer the first time when I initiated the loan and that was the very last time I ever talked to her. When things went slightly awry and they had the wrong good faith estimate and other stuff together that were not as committed, I had to talk to her. But it always seemed like it was a struggle getting ahold of people. They don't ever want to be in verbal communication.

Derek was awesome. He did a great job. We had a good relationship. He was listening to what I wanted to have done, and seemed like he could do it. He helped me through the process. He explained the process and he kept me informed. He was letting me know the steps along. Even when we had some struggles of funding the loan and there was a miscommunication with that, he was an advocate for me at all times. The only thing was we did a little cash out and it was supposed to be funded in three days but it turned out to be six days. Derek had to escalate it to his supervisor. But overall, it was a good experience.

I wanted to Refi so reached out to approx. 6 different lenders: some on-line, some banks/Credit Unions where I bank, or local lender. I contacted Amerisave, spoke with Martin D. He made many promises of his accessibility and availability. My experience: Just the opposite!!! I took a lot of time applying, uploaded docs, signing e disclosures, etc, Yet when I needed to get an answer or something changed or explained he did NOT respond to my emails or calls. If you say something: FOLLOW thru. Poor experience with the customer service I received Jan and Feb of this year 2021.

The staff was prompt to reply whenever we had an inquiry on anything during the loan process. They were always very professional and courteous. The best part was they always gave us the right answer.

Going with AmeriSave was pretty much a price decision thing. In getting all the details updated on my homeowner’s certificate, I had some technical problems with uploading documents. I kept getting pushed to upload them. If a customer is having a problem and AmeriSave had an email address where a customer could say, “I've tried this. Here you go. Have somebody else upload them.” That probably would help and make things easier. Other than that, everything was fine and I was happy overall.

Sentina, the rep who was helping us, was very professional and responsive. Whenever I have a question, she would get back to me within 30 minutes to an hour. She's really impressive with this kind of service she provides. The application and underwriting process was within a reasonable time. Last time when I had a refinancing the application showed different information from the things I talked about. This time, everything was accurate.

I was pleased with the rates which made me move forward. It was better than I could find elsewhere. The underwriting process took a little bit longer because of things on my end but once my delays were over, it was like a week or two. The broker was top-notch. It’s not the first time I've worked with them, it’s the third time because they're so good.

Mae was efficient in getting the process of refinancing moving quickly as well as courteous and professional. I am pretty satisfy with the service and Mae's guidance, from the beginning of the refinancing till the very final touches of the closing.

AmeriSave handled my application very well. The rep I worked with, Scott, was responsive and tried his best to lower the close cost as much as he could. He also gave me very detailed information about the mortgage. He was very cooperative with me. I've recommended a friend to AmeriSave and told him that they gave me a good price and good information.

It’s the second time I refinanced with Amerisave and everything's great. The rep, Jeff, was very attentive. I'm very satisfied all around. I’d recommend them any time to everybody.

I refinanced my mortgage with Amerisave at the end of 2020. The application process was easy, and they responded to my online request the same day. My mortgage mortgage consultant was knowledgeable and helpful when helping me select the rate and term that was right for my situation. I’m now saving money each month with a much lower rate than I had before.

It was the best rate I found! The communication was excellent, and Mae was very responsive when I had questions. There was a little confusion with the closing data but we got them figured out. All in all, I would recommend using them.

Although the refinance went great, the title company will not send the overpayment we made at closing. They will not even call us back so far. It has been 1 1/2 months since closing and no payment has been received.

I went through all of the providers and started looking. I saw some commercials on some rates AmeriSave was offering, so I decided to call them. Applying was very straightforward and the guy that helped me made everything effortless. He did a good job. The rates and terms were also very competitive with what everybody else was offering, so they were right in line.

The rep was an angel. She was top-notch and went way beyond just anything. She told me that the process was going to take longer than I thought it would. She said up to three months on just refinancing, but it was less than a month. That was very fast. The accuracy on that was not right, but I don't know if it's standard that they tell customers the worst and think for the best. Still, we're happy about her.

Roy ** was quite cordial and quick with getting us our numbers where we wanted them to be. I was swift in paying for the appraisal to be done but there was an issue with their online system which was not allowing us to upload any documents or get past the contract phase. After multiple emails and phone calls for assistance, in which we were told it's been resolved many time although it hadn't, AmeriSave closed out our load application. After receiving the email stating it was closed, I contacted Roy ** who assured me he would get it straightened out and give me a call first thing the following day. I'm still waiting for that call and for the minimal difference there was between Huntington Bank and Amerisave I now wish that we would have just went with Huntington.

Josh told me from the beginning that I would not have any trouble because I had such a great credit score. But then, it seemed like I had problem after problem. They wanted a survey and an appraisal and they didn’t communicate with me. I had to do all that, other than the appraisal, for which they sent a guy out here. Also, I couldn't get answers to my questions. I couldn't get Josh and his supervisor to answer me. Then, I called AmeriSave and I didn't know there was one here in Texas. I had been working with the office out of Georgia. But the rep in Texas answered the question real quick for me.

Once I put my information online, a bunch of different names popped up and people started calling me. I listened to the first one and the second one. AmeriSave was the second one that called me. Ruben, the person I dealt with, was much better to talk to and relaxed, so we decided to go with AmeriSave. Ruben talked to me and my wife and we both felt very comfortable with him. He seemed to be well-informed of everything and it was easy to work with him when he guided us through what we had to do online and through the phone. It was easy to do and I was happy with where it went. The other people we worked with, too, was good.

We had a great experience and everything was handled with great care and concern. I was a major pain too, I had a TON of questions and concerns. All my questions were answered and I never felt like I was being ignored. Great job and will definitely use AmeriSave again.

I have applied for and gotten numerous home loans in my life but my last one I will ever make with Amerisave is by far the easiest process I have experienced. From application to close it was an easy and enjoyable experience. Our loan originator, Himmat **, made the entire experience so easy. Rates are great, closing cost reasonable, and the closing agent came to us. Can’t get any more convenient than that.

The process of working with them was great. The gentleman that I worked with was very responsive and awesome. Their application was simple too. It took a total of six weeks. I had to remove somebody from a deed. From my end, more work had to be done. But I would use AmeriSave again and their rates were good too.

The process took 30 days and the rates are very good. All the people, like Dell, from the beginning to end, were very open and honest. I would do business with them again.

Just recently closed my loan for a refinance with AmeriSave. I have to say that it was the Best and easiest refinance I have ever done. The staff was very knowledgeable, professional and very patient with me and my questions. I would highly recommend them to anyone.

I can't say enough on the great experience we had. From beginning to end we had support and a very quick response to our concerns. We were very pleased and have recommended AmeriSave and our broker, Josh to many. Thank you,

Especial thanks to Thomas ** at the beginning then Nikki ** as well as Veronica **. All three were professional, courteous, provide solutions, helpful, make the process smooth and easy, and between couple of financing I had this one is the best experience I had, thanks everyone. Thanks AmeriSave.

We got a loan officer who explains the entire process from the beginning to the end, he told us we may have to resend documents because of the automated system so we knew what to expect. He took us from 16 years left to 10 years left, and our mortgage went down $50. Jerry ** made the process very simple!!!!

Ruben spent plenty of time with us going through the process and filling out our information and we're very happy. The whole process took a month. It took two weeks to get the underwriting completed, so it's longer than we thought, but that's to be expected. There was a lot of financing going on at that time.

The process went well, the rates were good and the way I was handled was positive. The main person that helped me out, David, was awesome. He made things go smooth and made me feel comfortable. Further on in the process, Marsha helped me out. But I didn't feel she was kind of tuned in to my situation. She always seemed to be kind of a day behind. However, it seems to me that there could be some sort of a recap that could be bullet points listed for somebody that gets their loan approved about what's upcoming. That way, I didn't have to always reach back to David and ask those questions. Maybe it would have relieved a lot of pressure on him.

I had an excellent experience. The team was helpful, courteous, and knowledgeable. If I had any issues I could always go to my initial contact Luis and he would make sure that the different processors received the information requested. At the peak Holiday season and busy refinancing time, the whole process was completed in a little over 6 weeks. The rate, terms, and service were excellent. ADJ

Ross ** did an outstanding job, always answered questions and returned phone calls in a timely manner. He is an asset to the Company. He sent out information on the website and was available and assisted with the folks in Atlanta, which could use the help. You need to hire more people to service applications.

Without a doubt the easiest refinance we have done to date. Our contact Brielle was on top of everything and was always available for any concerns. We would definitely go back to AmeriSave and will continue to recommend to friends and family.

It was easy to work with the team. Alex was awesome to work with. They kept me informed and if I had questions they got back to me very quickly. I would go back through them if needed to and would recommend them.

Terrible experience! Loan was never locked and lost a significant amount of money. We were told that the "higher ups" made the decision not to lock the loan. Inconsistent in follow up and response. The loan amount was wrong at closing despite being told it was corrected. We had to do most of the leg work in getting our own payoff. Internal communication within Amerisave is lacking and the Title company said Amerisave did not get them the correct information to fund the loan on time.

I waited a month after closing to write this just to make sure nothing weird or annoying happened after closing...You never know with online companies, but they had good reviews so I went for it. I think we ended up with a wonderful rate. Both of us are self employed so there was a lot of paperwork, but the process still only took 2 months. We got 2.5% rate and got cash out for a project. Leah, our advisor was wonderful. Sure, sometimes they took forever in getting back to emails. Sure, it was confusing sometimes. But I think you get that anywhere. Overall I'd work with them again and recommend them.

There are a lot of options and numbers when considering a refi, especially when folding in a home equity loan. Tyler took as much time as I needed and walked me through every step. Exceptional customer service! Among the best I’ve ever had. He is a true asset to your team!

Answer reluctantly opening a link on Facebook Charles by at least 500 phone calls most of them from another company, I hooked up with an agent who I thought was very competent, very personable and very helpful. Having been in the Real Estate Field myself years ago I recognized it immediately. I just stayed with her. She guided me through every step of the process despite all types of communication problems due to the present work environment with everyone working at home, and the ensuing miscommunication between departments etc. etc.

Timely communication and easy to navigate website all led to a closing in less than 30 days. I was able to get a great rate at reasonable fees, all delivered as promised. No bait and switch, no hidden fees, the entire process was transparent.

We were extremely lucky to be working with Wesley for this re-fi. Just can't say enough good thing about his professionalism, patience, and guidance to get this done so quickly for us. A real pleasure. I have and will continue to recommend him and AmeriSave

I looked into AmeriSave and looked at the Better Business Bureau and did some due diligence on the company itself and saw very positive reviews. I decided to get more information and the process was very simple. Adam, who we worked with, was great. He answered all of my questions immediately and helped us through the entire process.

My neighbor has done a transaction with Amerisave and what I heard was that they were giving the best competitive mortgage rates as well as they were easy to work with. I called them and it has been the same good experience for me. I did have questions and I was in touch daily with Michael. We had phone calls and email exchanges, and everything was smooth. He was always available and prompt. There was a detailed process through which I was guided step by step. However, there is an application fee of $500 and they could probably do something around it.

Amerisave mortgage rep. William called me and offered me to refinance my property in November. Based on the rates and fees quoted, I started the application on December 10. I was told that Amerisave don't lock the rates but I am guaranteed to get the rates in the initial disclosure, if the rates move up. I asked to lock the rates multiple times. But they refused to do so. As of March 11, after three months, my loan is still in approved (after underwriting) status, waiting to be closed. Amerisave now says they need Senior manager's approval to honor the initial rates, since the rates have gone up. The loan has been on waiting mode for some time.

When David, the rep, called me, I liked him. I chose AmeriSave because of him. He didn't answer my questions with a double question or a double answer or a double standard. He was straight up with me and answered me exactly the way I wanted and when I wanted. He answered the phone any time I called, no matter what time of the night. The rate was competitive and the application and underwriting process didn’t take long at all.

I just lost my money and time, I paid $500 for the mortgage origination fees and the process was so slow, I wait 3 months and nothing happened, They asked me for documents that they suppose to obtain like pay off from the current lender. Amerisave never lock the rate, I may change as getting close to the closing date. Another bad thing was a $4000 cash-to-close increase from my original Loan estimate, I noticed this on the Disclosure documents. I changed to another lender and the closing cost was super easy, it was completed in just 3 weeks with a better rate, I suggest looking for other options before applying with this lender (Amerisave).

I started out with some comparisons on the interest rates and the fees were higher. The first time I asked without any cash back, AmeriSave was gonna give me $2,000 but I needed cash back so that changed it. The rate was very reasonable compared to a local bank. AmeriSave was number two on the list and number two always tries harder, which was why I chose to go with them. Everything was very smooth, easy and transparent. There were a few hiccups which were because of trust but all in all, everything was very good. They were able to resolve the issue very quickly and easily. Ashley, the rep, was phenomenal and very responsive.

What I was impressed with is that Charles was an excellent mortgage guy. I'd highly recommend him. He did a wonderful job. He made the process seamless and answered any questions I had. He was very helpful. That was one of the main reasons that sold me. I refinanced several years ago with Quicken Loans and they irritated me. They kind of came back to me like I was an idiot for not taking their offer. I like good customer service. If customer service is not there, you won't get my business long. Charles treated me like a customer and that's the way it should be. A lot of likened institutions act like they're doing you a favor by giving you a loan but I don't take too kindly to that because you're paying dearly for it. So far, it's been seamless with Amerisave. The rates were very competitive. I've already got all the information, I've got my payment schedule set up on AutoPay, and I'm good to go now. If somebody asked me personally, I'd recommend them.

The rep was a little difficult getting called back but overall, Amerisave did a great job. They're easy to do business with and the process was fairly quick. I shopped around quite a bit and they beat everyone else as far as rates and the cost of the mortgage are concerned.

The closing costs were much lower. My only criticism is I also dealt with a third party person that was local also. The guy that I dealt with said that she didn't have the same software to be able to access the paperwork. I found myself duplicating some of the paperwork that I had already sent. I had to attach it to an email to send to that person. That was a little frustrating. Other than that, I was surprised on how easy AmeriSave's online application process was.

I had an FHA so I wanted the conventional loan. AmeriSave got me what I wanted, which was why I went with them. Once I started the process, it didn’t happen overnight but they didn't give up. William, the rep, kept in touch. AmeriSave was a good company and I had a good experience.

Amerisave was very clear in what they offered me. They were very fast and straightforward. In the beginning, I needed some time to get used to it but it was flawless. There was no pushing. I had a better offer from another company but they pushed me a lot to do this and that. I had applied for several refinancing and that company asked me to cancel with everyone else. That was what I didn't want to do.

AmeriSave was one of those that popped up when I was doing the mortgage calculator thing. I applied and that was easy. Our contact was Curtis and he was very nice. I just answered his questions then I uploaded some documents. That was very simple. The frustrating thing was something that was supposed to take 30 days took three months. There was no problems with us. The people that were doing the underwriting were having problems. They kept asking for the documents and wanting to know the payoff for something I wasn't getting the loan for. It was just weird. Curtis had to do a lot of apologizing for the underwriters and everything else. On the whole, I wouldn't recommend AmeriSave. Try somebody else.

I looked up AmeriSave on the computer and I was pleased. I dealt with Jessica and she was wonderful. She helped me along the way and her kindness, understanding and efficiency were well appreciated. Once I figured out how to sign stuff and get it to her, it was simple. She was very patient since I’m supposedly a senior citizen and when you don't understand the computer, it was reassuring that she would help you through it. AmeriSave was very efficient and good.

It was a good experience. I wasn't expecting it to go so easy. I wish I would have done a little more homework going into it but they did a really good job.

AmeriSave had a really good interest rate so I was able to refinance from a 3.5 to a 2.5 for 15 years as opposed to 30 years. Everything went really well. I dealt with Sarah and she was absolutely amazing. I ask a lot of questions and I can probably be quite a pain sometimes, but she was always really good about getting back to me and answering all my questions.

Everything was great with AmeriSave. The process went smoothly especially with Michael, the rep, and his assistant. Everything that I sent was easily handled through them. Also, I could do everything online. When I went to the website, whatever I had to sign off was available. The only thing that held up everything was the weather because I settled on the 16th and I didn't get the money until two weeks later. So, all of my debt is clearing now. If it weren't for the storm, it was perfect. I was in so much debt and this has helped me. It has changed my life and made it so much easier.

The application process was fairly easy. I only dealt with one rep and he was a good guy. He was on top of his stuff.

I went to AmeriSave because they do a cash-out refi with no extra fees and it was relatively easy. The overall process was pretty smooth. The ease of uploading documents was relatively simple. I worked with two people and they were both excellent.

AmeriSave provided the best rate for the refinance of my mortgage and the process of getting it was fairly smooth. Everybody provided good support and was very knowledgeable in their areas.

Working with Bradley ** has been such a GREAT experience! He diligently answered all my questions in a timely manner, showed empathy on the divorce I was going through and we managed to close on a quite complicated situation with multiple moving parts in a timely manner. I am so happy to have refinanced with Amerisave!

My rep was great. He helped me to get a lower rate than what I anticipated. I'm happy about it. I don't know anybody that has as low rate as I got so I always tell my coworkers how good a rate it was. It was a super easy process and it went real good. It was all done with eSign and online. Even when I had to sign the documents, the gentleman came to my house which was convenient. Every time in the past, I've always had to go to an actual title building.

I did some research online and AmeriSave seemed to have good rates. I worked with them to refinance my investment property and my primary. The application and underwriting took over two months. I expected it to take less time. They said that it took a little longer than expected because they needed some documentation from our association in our investment property. Our primary moved a little faster because we started later and finished first. Ernest was our rep and he was good. He was always returning my calls. He always talked to me when needed and when I had questions. I need him now. I have a question. Now that everything is finalized, AmeriSave is not getting back to me anymore.

I went online looking for lenders to refi and AmeriSave was the best interest rate I could find. The application process was all good. Haley, the rep who helped me out, was responsive and had good communication. I changed my mind four times and she was helpful on figuring out what we wanted to do and what worked best. AmeriSave worked out well.

One of the things that stood out with Amerisave was the quality of service when I talked to the person that was working with me. He was quite responsive to all my queries. There were times when he did not have an answer and he would let me know that he would come back on it. He was good at keeping in touch on the emails. I would love to have him again if I get another chance. Another thing is that there was a clear communication during the process around all the questions that I raised regarding the interest rates and making sure that the numbers are correct even before the whole process was put in for closing purposes.

AmeriSave was a referral. I reached out to them among others, and they gave me the best deal. Salvador was my rep. He was knowledgeable and he gave me a good treatment. Any emails or questions I sent, they were very responsive. Also, they were easy to deal with and attentive. I didn't get much response from there as far as explaining the whole closing costs. Like the day before closing, going over what I’m signing. Things do change, and the process with them. That was more of the process with the loan processor. Otherwise, I had a great experience. I would recommend AmeriSave to anyone else.

The timespan was one thing that was astounding to us. We started in December and the refinance was taken care of by the 1st of February, which is good for us. AmeriSave followed through with everything they said they were going to do. We were very happy with dealing with the rep, Lynn. She answered all of our questions. We worked with the title company that works with AmeriSave and they would call us and I would call them back. I would miss the call by five minutes and they would never return my phone call. So, I would have to call Lynn and Lynn would get a hold of them, and then, they would call me back, which was not right. But AmeriSave did a great job.

I'm a very difficult consumer to capture and I would compare the offers very carefully. AmeriSave had the best deal and the mortgage officer, Josh, went out of his way to make sure it was the best deal possible. He was super simple to work with. We went over the options as far as buying it down and the cost I was gonna incur from buying it down versus getting the better rate. We tweaked it out. I'm kind of high maintenance sometimes and he was good about it. He went out of the way to make sure he did it right so I was pretty impressed with that. He was on top of everything. He and I were both making sure that as soon as something was needed, I got it. He was good at communicating with me.

I came to AmeriSave as a result of trying for nine months to refinance with my existing loan company. AmeriSave did a great job of taking me away from them and saving me a lot of money. I had a great experience with the whole thing. It was very easy. The guy that helped me was super helpful and very efficient. Everybody did what they were supposed to do in a timely manner.

I had a mortgage broker who had previously done a refi for me and I reached out to him. From speaking to him, I was a little concerned about having to pay certain closing costs. So, I did a little internet research and AmeriSave was at the top of the list. I just started the process online and I couldn't have been happier with the ultimate result. Everything was seamless and Rebecca, the rep, was excellent. She was very knowledgeable and was always there to answer questions and stayed on top of things. She was great from start to finish.

Amerisave had the lowest rate and the fastest response time. It was a week from the time I accepted to sign the final papers and everything was official. The application only took me about 10 minutes and the underwriting took less than a week even though I was shopping around for other companies. The rep did his job. I liked how fast he responded. I did accept the offer late on a Monday night and he called me and said, “All right, let’s do it.” They answered every question I had.

I loved my AmeriSave mortgage broker. He was easy to deal with and responsive. When I talked to him on the phone, he was very professional and he took his time. He wasn't trying to get me off the phone, which seems a lot of them are just trying to run your credit. He did all of it before, so it was really nice. He did a good job. It took less than 30 days. It was quick.

I tried to get my mortgage rate lowered and everything went smoothly with AmeriSave. Lee, the rep, was awesome. He said that he was gonna make me and my daughter happy and he did. We wanted to get a 15-year rate and they kept telling us we couldn’t do it. But we've been paying the same thing that we were gonna pay, and they got it existing. So, we’re very excited.

Amerisave is a company I would use again or look into. They had the lowest interest rate and I'm happy with them. The rep was excellent too.

The rep is quick to reply. Any questions I had, he answered them. I went from a 30-year loan to a 15-year loan, and AmeriSave didn't even change my payment.

I just wanted a better interest rate and AmeriSave answered the phone the quickest. The online application process was fairly easy. The rate and the terms I received were what I wanted.

I considered refinancing but was skeptical if I would proceed with it. I received a call from Amerisave offering to get me good rates but in order to do this was asked to give 500 dollars which I was not told was for the quotes. I backed down and decided not to go through with the process and now I'm told it was an application fee and non refundable. If this had been made clear to me from the beginning I would have not proceeded with the so called getting quotes. 500 is a lot of money for quotes. Sorry but I consider them predatory.

We refinanced our investment property and in general, the process was very smooth. There were a couple of hiccups though. I sent a document, and then the request popped back again, but my loan officer fixed it right away. The rate and terms were nothing better we could ask too. AmeriSave's rates are very competitive if you are looking for a rental property refi. It’s the lowest rate I could find. Also, I would suggest that people look for a broker that other people recommend. Through me, I would totally refer my loan officer. He's awesome. He’s on top of everything and he responds right away.

Everything went well with AmeriSave. My loan rep was very good at replying to my messages and good at taking the loan quickly to underwriting. I'm very much satisfied with the rates I got. I'm still waiting for the closing check from them. I expect it this week.

AmeriSave said they could get me the lowest interest, and it went up some by the time it was lockdown. It just seemed like they jumped on it. But they were patient with the online stuff that I wasn't familiar with and guided me through the process so it worked out well.

I switched to AmeriSave as they had lower rates. I did a refinance with them and the process was smooth and seamless. It was so easy. Their online application process was very good and user-friendly. Rates-wise, I went from a 4.6 to a 2.6. The reps were very knowledgeable in the field and they answered all my questions. They were only a phone call away and were easy to get a hold of. They were super friendly. Everything was positive.

I asked my friend where he got his home loan refinanced and he told me that it was from AmeriSave. He gave me a reference. Everything was very comfortable, convenient, and excellent, so I'm really happy. If you want a fresh home loan or refinance a home loan without any headache and inconvenience, then go to AmeriSave.

This is my fifth time using AmeriSave. I did cash out with them. The online application process was pretty straightforward. The process was great and it took two to three weeks from the start to finish. My rates and terms were okay. That's the best we can get at that point and I have no problems with that. I'm very satisfied. The only thing is the law offices that AmeriSave uses were slow in getting the money to me and they were disorganized. That would be something that should be faster.

AmeriSave had great reviews and also reasonable interest rates. Jacob was awesome, and also, Angela, who was his processor. It's not my first refinance, so I had very specific questions and anything that I had concerns and questions about, the turnaround was very quick and the response was correct, educated, like they had a backup for whatever was happening. Overall, they did a great job. I cannot complain.

Was pleased with the services although making contact with agents was difficult at times. We certainly understand that Covid played a part in the process and would not hesitate to recommend the AmeriSave team to any of our friends.

I went online and AmeriSave was one of the top 10. I happened to contact them through that. I also noticed that they had a lot of advertisements on TV, after the fact. I contacted them with an email then I received a phone call from one of the brokers there. They gave all the emails and they just told me what I needed to supply them with. I sent them PDFs of the information they needed for the loan. They got back to me if they needed something different or something else. The online application process was pretty good.

The application process with AmeriSave was very simple and the guys helped me. They were nice and very good people. The rates and terms of the mortgage was fair. It was very close to the advertising that I saw.

Refinancing is a long process. So, the beginning phone calls are probably the most important because those are the time you are entering this thing and getting more detailed information. Every time I call AmeriSave, the rep there picks up the phone. They helped me all the time in the first half of the process. That's good enough for me and that's why I like AmeriSave. They also had a lower rate. After the first part of the process, their rep was no longer there always talking to me. I understand that. I'm doing a second mortgage with them as well.

I got a cash out refinance from AmeriSave and the process was great as well as the rep. The rate and terms were as good as I was gonna find.

It was great with Amerisave. The person that called me back right away was very professional and knowledgeable compared to a few of the others. It was a search I had done on the internet and I got calls back from three or four different companies. Amerisave was by far the best impression. They had the best rates and the total costs of the loan were very good. There were no surprise fees. They also made the closing very easy.

We started a mortgage refinance December 11, 2020. Today is February 23, 2021 with no closing date in sight. Our account manager, Brett, will not lock in a rate for us. We paid the $500 fee over a month ago, which we were told would lock the rate. Brett now says the rate won't be locked until almost closing. He said as of today, February 23, 2021 rates have gone up from when we first started the process so we have to pay more points if we want our original rate.

The process is terrible. But the person who ran the process was the most helpful person I've ever worked with. I've done this before. It was the first time that I did it with one of these national things where everything literally is done through the internet. I had a woman named Jessica and of all the people who called me when I was trying to decide what I wanted to do, she kept, not nagging me, but saying, “Hey, I'm here.” And that worked out good. I finally said, “Okay, I'll see what she's got.” And I said, “I want to have the lowest interest rate possible so that my monthly payment would be as low as possible.” That means that I don't have to worry about having some excess points sitting around. Because I can always deduct that, assuming we go back to that normal tax thing.

I was satisfied with the services that AmeriSave gave to me. The online application process was very good and customer service team was always very cordial. I asked them questions and they clarified everything else. The rates and terms were the best options that I got.

Excellent customer first approach and delivery. They supported and clarified all my concerns promptly. As I am not too versed in the ins and outs of the mortgage process I needed much instruction and even reassurance which I got. Closing was a breeze in my own home, perfect!