AmeriSave Mortgage Reviews

My loan officer went above and beyond. I have a biological name that's on my records. I'm 71 years old. I've never used that name in 65 years. We were getting lost in the forms. The loan officer said he'd take care of it and he did. He walked in right through, gave me extraordinary care. My family used to be in mortgages and real estate, and we've had nightmares. We didn't have anything like that with the AmeriSave Mortgage. We also closed in two weeks. I've never done that. I was so amazed that it closed that quickly.

I have no complaints on the customer service but the process was a little tedious. I purchased a home over 30 years ago, but the process was different. This time, it seemed to be a little challenging for me. I became frustrated at times but the person who serviced me calmed me and talked me through the process. I appreciate her efforts because they paid off.

AmeriSave was available to answer questions right away when I needed them to instead of somebody having to call me back. The rate was a little disappointing but I don't think that that was because of AmeriSave. That was because of our personal credit history. We didn't quite save on the rate as much as we thought but we also did an equity line, so that helps, too. AmeriSave did a good job for us.

Amerisave was very informative and the process was wonderful. I liked the man that I talked to. He was excellent. He made the process painless and easy. Everything went like he said when I first talked to him. Amerisave was also able to give me the best rate so that was another plus.

It was great with Amerisave. The process took a little bit longer than what they told me was typical and it had to do with the Oklahoma City Abstract & Title Co, but as far as the way I understand, it wasn't on Amerisave. They came to the house, closed and signed the papers. Everything was very easy. The process was very efficient and they answered all our questions.

The guy from AmeriSave was amazing in terms of customer service. We could not have been happier. We liked how responsive he was. He was so helpful and gave us constant attention. We needed to act super fast ‘cause we had to mobilize a half-million in cash in a span of three or four days and he made it happen. I would, without question, recommend.

Everything went smooth with Amerisave. My rep was Austin and he was a professional. He responded in a timely manner and made everything clear so I could understand each step that we were going through. I'm trying to get a pre-approval for my house through AmeriSave and Austin recommended me another guy. Austin is approved for North Carolina, but I'm trying to buy in South Carolina. There's another guy who's in charge of my account now for this pre-approval. But I've been calling him Friday, Saturday, Monday, and today, and he still hasn't responded back to me. I reached out to his supervisor and called Austin. Austin always picked up and said he was gonna let them know but nobody ever called me back.

I would recommend Amerisave. The process was perfect. Within a matter of a couple of weeks, they were able to do everything. Once I got the appraisal in, they expedited it very quickly. I've done this before with other companies and it took forever. The communication with Amerisave was also excellent. There was a lady named Camille and a gentleman who it was assigned to. They both kept with me and let me know what was going on the entire time.

The person who called me was personable and gave me a very good rate. The timeframe was in line with my expectations. In the end, there was a little bit of back and forth to get my final funding in my bank account. That took a little longer than what I had expected. I should have got the buyer in my bank on that day when we closed or the following day. Whether they give me a check or wire the funding, that should happen the following day. But it took two or three days and I had to follow up on that. Otherwise, the whole process until the close was very smooth and I was very comfortable working with Amerisave.

I was doing a refinance first with Chase and they didn't do anything. I started looking around and I found AmeriSave and tried it and it was worth it. They asked me for the Chase bank statements from three months, and they also asked me for my retirement pay stuff because I retired last year. I had emails all the time updating the information. I talked to people on the phone too. Taking into consideration my credit, the rate and terms were okay with me.

I got a 15-year fixed mortgage with Amerisave. Their rate was lower than any of the other offers I had and they were very prompt.

I was impressed with how accurate AmeriSave's information was, and it was pretty easy to follow what they needed from me every time. The originator was in constant contact with me and answered all my questions quickly. They're a great company to deal with. The complete online application took a bunch of hours because I had to pull all sorts of data together for it. It was about 12 hours in total. AmeriSave's rep was too straightforward and reliable with what he said. Nothing surprised me. The one beef I have with them is pretty minor. When they gave me the estimates, they put in an absurdly low number for title insurance. It went way up at the time of closing. They said they couldn't figure it out before then, but they could've given me a little better estimate. Still, they gave me very good terms. Considering the market, they were par with the best offer than one other group. So, I feel like I got a pretty good deal with them.

I did a refinance a year ago with Amerisave and I'd gotten another text message saying that interest rates were way low. I kicked that in then we did another refinance. This one was a long one though because there was a home equity loan that was still tied in to the home loan and we had to reevaluate the value of the house. We had to show them that with the reduced payments, everything was gonna be fine. From start to finish, it was probably 100 days. Everybody says it's about 60 more than normal. But there was nothing that anybody could do. It was something we had to show and work with U.S. Bank. They signed off on it right away once we showed them that everything was fine. After that, everything was good. Everybody has been really great to work with. I called in to change 'cause I wanted to maintain online payment. The lady showed me how to go about changing from my old loan number to the new one.

AmeriSave's application process didn't take very long at all. It was easy to get the documents that they needed, too, but I had an interesting situation because I had just done it a couple of months before. My marital status changed and I was like, "Oh, I need to redo this in my own name." The representatives were nice and helpful and I didn't have any issues with any of them. As far as the rates, they were pretty competitive. I did shop around and I got a better term with Bank of America and AmeriSave is able to match it.

This is our second time we've done AmeriSave. The first time was a bit more intensive because they didn't know us and we didn't know their process. But it was still super easy and they were awesome to work with. That's why we went with them for the second time. We had Tammy as our mortgage officer and she was phenomenal. She was available at any time of day. Even if it was on a Saturday and I'd send a note, miraculously there'd be an answer back. AmeriSave is fabulous and I've referred them to a gazillion people.

AmeriSave was friendly and helpful. Refinancing with them was quick and easy. I talked to Lakan and then sent the paperwork that was needed. I got good terms and the process was all great. It was done quickly compared to a lot of other places I know.

EVERYTHING WAS GOING SMOOTHLY when I applied for a home loan through AmeriSave. The loan officer Joseph ** said that we qualify for X amount of loan and that FHA only looks at one year of income. So, we send our two years of tax returns and every document they asked us (e.g., three months of bank statement, profit and loss, transaction history, etc.). He stated that the "underwriters" have examined our case and approved your loan. So, he sent us the preapproval and told us to shop for a house.

The rep was very informative about everything that was gonna happen. He was very helpful and he told me what to do. He told me what documents he needed and where to get them. He told me that if I needed help from him, just to call him. All the information we needed was easy to get and the process was really easy and fast. We got great terms. AmeriSave is very communicative about what rate they're gonna get you and how they're going to help you.

I had a good experience with AmeriSave. But I did a couple of things where I didn't realize that they would need more information and trying to get my accountant to do anything seemed like a nightmare. Also, we had a few other things that we had gotten through that time that I didn't realize that would be a problem. Like I got my wife a diamond deal, and it was 0% interest for six months. They picked up on it and so then I had to get stuff. The process was easy, but it took a while.

Their rep Nicholas was fantastic. He was very personal, warm and friendly. He made the process super easy. I was freaking out because of all the documentation. I was like, "Am I doing this right?". But he walked me through everything and made me feel comfortable.

The young lady I spoke to was outstanding. She made the application process extremely easy and workable. Everything was fine with the terms. AmeriSave is definitely worth looking into.

The person I got connected with at AmeriSave was really good but then he disappeared. He just didn't show up to work. So for a couple of weeks, I didn't know what was going on. I got picked up by his supervisor and was given to someone else. Once I got turned over, they were all over it. But there was a lot of communication for a while, it was a little confusing. There was too much computer-generated communication and then when I talked to a human, we were on different timelines. Otherwise, they were great. They got it done and they carried through. I also could almost always get hold of them. If not, they responded promptly.

AmeriSave had a good rate and a quick turnaround. I went from a 30-year mortgage to a 15-year mortgage. So, I knocked almost eight years off my mortgage that was remaining and paid everything off, and stayed almost with the same payment. They helped me work through that. Jennifer, the rep was on top of everything. She texted me, emailed me, and answered all my questions. We got things done really fast.

I put in some minimal information, and someone got back to me right away, but almost too much. I felt a little rushed. I wish I would have taken more time to look at the points I was charged. I also had to have an appraisal done because I was doing a cash out and that slowed things down. The process took 3 weeks. But I would recommend Amerisave because the communication was good. The more they can run through, the better, rather than letting you take time to read stuff.

AmeriSave's reps were excellent. Whenever I emailed them a question, they got back to me right away and were always available by phone. But it took about 30 days from the time I first talked to them until the time we closed. They got hung up when it came to my appraisal. I applied with them six months before, but they couldn't do my loan at that time because I refinanced previously and six months hadn't gone by. So when they went to order my appraisal, it said that they couldn't get a control number because there was already an appraisal in there.

Gabriella was on point. She knew her job and she responded to the special request I made. I like the mortgage I received. I wouldn't mind my payment being lower, but I knew I had to pay off so much debt and they took care of that for me.

They were excellent. The whole thing came out in less than a month. Everything was fine.

I've been through many mortgages and AmeriSave's process was unbelievably quick and fast. But they weren't in a hurry and were just efficient. My last mortgage took me over a year to close but this one took three weeks. The gentleman that talked to me, Nicholas, said he'd like to walk me through what would happen and he did. We discussed it and I was happy with what he had. He was the first one to get back to me and I liked what he had done. He was in contact with me every day asking me to submit all this other stuff and he was professional. I joked with him and said he talked faster than I could listen. I told him he had to slow down because I had hearing aids and I couldn't listen as fast as he did. He was a very pleasant young man to work with. I got a standard loan and I wish the terms could have been better. But with what's going on now, I'm grateful for what I got.

Their application process was good. I'm very pleased. I've done a lot of closings. This was the smoothest I've ever experienced. They were lightning fast. I've never ever had something go from start to finish so fast with a lender before. We went from start to finish to closing in three weeks, which was astounding. The loan officer we had was incredibly helpful and responsive. I really appreciate it.

The guy that I talked to at AmeriSave did an amazing job. Within a few minutes, he could get my approval and things went pretty fast. So, going from not being able to getting a house here in Houston changed to moving to Houston within two weeks. It was a great experience. They had a really good platform which was easy to work with. They were also very responsive and personal. They communicated well, too. They called, texted, and emailed me. Then, the website had everything. It had all the tasks that you need to do and was well-written. It was easy to understand what they needed and I couldn't experience an easier way to get a mortgage. The reps all did a great job. I called them personally and thanked them.

When I spoke with the first person, he was very knowledgeable. He was not pushing on the hard sell like, “You got to do this, you got to do this.” He left everything totally in my hands. He ran the numbers quickly and walked me through each step of the way. It was just, “Here are the numbers. If you want to shop around, go right ahead. But if you want to help yourself, you want to use us, we'd be really happy to have you as a customer.” They took really good care of me.

I liked AmeriSave 's rate and closing cost. Their online application process was on par for the course but the underwriter was kind of a pain and it took a couple of weeks to complete the process. Other than that, the loan officer, George, was amazing. I originally found AmeriSave last summer when I refinanced. Then, I recently purchased another home and used George again. He was the only reason I used AmeriSave again. George would answer my phone calls and emails immediately while the underwriter would only talk to me about once a week. I just got unlucky and got a underwriter who had too much on her plate. All in all, I would recommend George to friends but I would keep my fingers crossed that I got a different underwriter next time.

For the most part, the online application was smooth and straightforward. I got transferred to Tiffany after my agent's license expired for California. She was responsive and prompt in getting things done. The terms I got turned out to be beneficial. I was looking for something a little lower, but I was told that a lower rate is not necessarily the cheapest rate. But my refinance took a long time in the process.

I talked to a couple of other companies and wanted to keep to a fairly specific budget. A lot of them kept trying to offer me way more money than I wanted to spend. It sounded good, but I felt that they weren't listening to what I was asking and AmeriSave was. They stuck to what I told them. They listened to what I was trying to accomplish and what I wanted to do. I was really happy with that. My rep, Rowena, was awesome. I'm a first-time homebuyer and was also kind of freaking out because from the time I started the process to the time I got the loan, it was such a whirlwind that I wasn't even sure what I was doing. But Rowena was responsive. She never made me feel like I was bothering her or asking stupid questions. She was on top of it and helped to make me comfortable with the whole process and keep me calm when I started freaking out.

Everything went exceptionally well. The process was fast and communication was excellent. Anytime I needed documents, my rep would email, call or text me. My goal was to get a lower APR and a lower payment and I got that.

The reps are very responsive and helpful. Based on the current market climate, I feel good about the rates.

I am a repeat customer with Amerisave. I used them a decade ago and didn’t hesitate to contact them again. Great rates! Great service! Brad was there every step of the way and made the process a breeze just like the last time! Always a pleasure. Thank you Brad!

Doing a home improvement type loan was a process I've never done before and the loan officer didn't make me feel like I was an idiot with questions I asked. So, he was very courteous. No question was a dumb question. But sometimes, the days off of the person who started the process with me didn't coincide with when I had questions and it might have been passed on to somebody else. Sometimes I’d get a message back from somebody different and it took a while to understand that part of it. It wasn't a problem but it would be good to know that there could be several people right up front that could be dealing with answering questions.

Everybody was helpful at AmeriSave and I appreciated that. Everything went smoothly and the application process seemed easy. We got pre-approved then we had a house search. We applied in November and we closed on a property in January. I was happy to have the rate I got. That was why we paid to make sure we kept that rate since we know rates are starting to go up.

AmeriSave was top-rated. My loan rep was informative, easy to understand and easy to get in touch with for additional assistance at future dates.

I went with AmeriSave and it was a very easy process. Customer service was always there. Whenever I needed to get ahold of someone, they picked the phone right away and gave me the answers I needed. I got a decent rate and terms. It worked out as expected. It was a great experience. My first experience years ago was horrible. I was self-employed so it made it more difficult. This time, it was through standard employment so it was much easier.

My husband did most of the process and he said any questions that he had, they were very helpful.

The process with AmeriSave from application to closing went smoothly and took two and a half weeks. I put the application in then got a call. My rep was Jason and he was out in Florida. He was probably one of the best people I've ever dealt with. I contacted him any time that I needed him and he would always call me. Questions were always answered. He was well trained.

They were very helpful and walked me through everything. It was a good experience.

I liked AmeriSave's timeliness. They helped us and everything went along smoothly.

I used AmeriSave before for a previous mortgage. When it was time to refinance, I went back to them. The reps were as good as I could have hoped for and very competitive. There was the advisor, my primary contact, so we got it going. There was also a female that I talked to and she helped on the paperwork side. That was probably my last ever mortgage. But if I get the opportunity to do another one, I would, and the only phone call I would make would be right back to them.

The process from application to closing took about a month. My father died in the process and the first rep kept aggravating me to the point that I told him I wasn't gonna refinance anymore. I had a lot going on. He just kept on and said that if I didn’t get it in a year, the rate would go up. He no longer works there. The lady that I dealt with was very nice, understanding, and did everything to make it as easy on me as possible. I would recommend AmeriSave. After they gave me a little time, it was one of the smoother ones I've ever done.

When I met Laurie, her customer service steered me to go with AmeriSave. I kept doing everything that she directed me to do and it turned out great. I got a good deal with the rates too. I was using a VA home loan so it was different than a traditional loan. But I did have a bankruptcy within the last year, so I know that took some special gloves to make all that happen. It's just that during the process, they asked me to get this and that. If there could have been a list of things I need instead, the process wouldn't have been prolonged to two months. But it worked in the end.

AmeriSave went through some management changes. Leonard is the loan originator. His job is just to get the people in the door, and then he's got other people that do the rest of the process, yet they couldn’t get the rest of the process done. It took about 12 months to close my refinance. Leonard would apply for a payoff from USDA where I had my other home loan, and it would take them three weeks to get a payoff back because they were so bogged down. They had always blamed Coronavirus. Then by the time they got a payoff, it took AmeriSave another three or four working days to get everything else ready to close at the closing, the 30 days is up to the payoff. We came up with the idea to apply for a payoff, and two weeks later apply for another one, so when it ran out, we still had two weeks that’s good on the second one. Leonard was a lifesaver and the only reason I got it closed.

There was a little confusion with the dashboard that AmeriSave uses. They would set up the first one for submitting all the legal documents and I was under the impression that that was my primary dashboard. Meanwhile, once the loan was completed, there was another dashboard I was supposed to go to, a different URL, and create a different login or registration. From there, I can manage and review my mortgage, set up my bill payment, automatic payment, and all that stuff. Maybe I just missed it or there was a fine print somewhere I didn't see it. It was my first time doing it so a lot of it was new to me too. My mortgage was through the primary bank that I use for my checking and it was very easy for me to manage everything from my app. That was my hesitation about refinancing. I didn’t want to change that because I'm used to things being automatic and then not having to worry about it.

Both people that helped were super nice and I appreciate them. Our guy was Sterling. He's absolutely freaking amazing and deserves a raise. Also, the rate is great. It halved our mortgage payment.

I was getting a veteran refinance and when I first called, it seemed like AmeriSave would provide that service. So, this is the second one I've had with them. They seemed to offer the lower rate and didn't try to change it on me. The guy handling my account was on top of it. I had a good experience and I was happy with AmeriSave. I would recommend them.

The guy that helped me out was very helpful and the rate that I got was pretty good. I will recommend AmeriSave.

I did a cash-out refinance and that went really well. The process took three weeks to a month. My rep was really helpful good about answering our questions. He did my whole application at 8:00 p.m. on a Sunday. He was always available and that was really nice. This is our first house and things went really smoothly.

I've been refinanced three times now of AmeriSave. They've always been prompt, courteous, and respectful. They always answered my questions and got what I wanted done. It's a good outfit. The last refinance took three weeks. I like them.

Property Taxes impounded monthly and withheld in escrow were not paid. Long waits for an inept customer service provided promises and apologies without results. Our property taxes are now delinquent, bearing penalties, and threatening our credit rating. Our mortgage was sold three times in 18 months creating further frustration. We will never deal with this company again! We have no choice going forward but to complain to the The Consumer Financial Protection Bureau (CFPB).

My wife went to another company and it took forever for them to answer her and send in paperwork. She went back to AmeriSave and within a week, she was done. When I put the application, it was easy. All the documents and every step that I needed to follow was there. The website told me exactly what they needed, and I could see when I put it in and that they received it. Just makes the communication so much easier than having to email or call. When I have access to all the documents and I see everything in real time, it looks more transparent. If we had any questions, we just text AmeriSave and they texted us back or called us if it was a long answer.

My experiences were great. The process was a month's worth, which was a bit long, but everything went perfect. I told a couple people to go with AmeriSave. I tell people their company helped me out and that they run the numbers for what people need to know then they get back with them and let them know everything they need to do before they even do it.

It was my second time that I went through the process. And I had such a good experience with the person I dealt with that I trusted his judgment. The first time around, the pandemic was starting and there were all kinds of gyrations in the marketplace. And he was able to get something done for me that saved me a bit of money a month. I saw the interest rates dipping again, and the opportunity to get a low interest rate would go away. So I asked him again, “Is this a good time? It seems early.” But he got me something. I went from 3.1 to a 2.6. I was very happy with that.

I signed up with AmeriSave in October. I had to wait a little bit because I didn't have a year of track record. I didn't have a year of commissions. Other than that, AmeriSave's application process was incredibly easy and straightforward. I'm familiar with the process. Without the wait because of the commission issue, the process would have probably taken seven days total. Once I got a year of commissions, AmeriSave got me approved and I was done.

I was comfortable working with AmeriSave. The only thing that I had a problem with is stuff that came up close to closing. Everything that should have come up, should have come up while we were in the process, and they shouldn't still be asking me for stuff a week or two before closing. It was aggravating. Before closing, I should know that I am locked in and approved. It shouldn't be the day of or the day before closing. They should look into that, so people won't be worrying the day before closing, "Am I gonna close today?" Other than that, the application process was easy and quick, and while the whole loan process took a long time, I can understand that. They also did the best they could based on our credit score, so they did good. Our representative was really good and very understanding.

Cody, my rep, was a local guy and that's what I was concerned about. If I get started with somebody and they're somewhere else, I can't go to their office and explain why. Also, Amy was terrific. She always answered our questions.

I got emails about some offers and good rates so I called AmeriSave. They figured out that I already had refinancing through them and they connected me with the agent that I worked with before. She remembered my information and she was very fast to approach. She kept sending me emails with updates. The rate I got was better than some other offers from other companies. I liked it.

The loan officer was great and pushed everything through quick, which was helpful. I'm happy with everything, and I would tell people to at least give AmeriSave a call because they give you information quick and easy.

I was interested in AmeriSave because of all of the mortgages that were shown on LendingTree, AmeriSave was the only one that appeared to offer a 10-year plus cashout option. The rep was good about walking me through the process of using their system. It was so easy. I was able to navigate through it once he told me, "You need to do this. And you're gonna see that and yada, yada, yada." That was extremely helpful. And his patience was remarkable. I'm pleased this is the first time that I ever had a delay of making my first monthly payment for two months. That was fantastic as well. I would usually get one month, but never have I been able to get the one-month deal.

Everything was pretty much done online through emails. It was very easy to do. It was very simple and fast. My loan officer was very knowledgeable. She knew exactly what was needed and she was very helpful to help out with the whole process. Any questions I have, I could call her up and she would get right back to me. She was very good. My rate went down three points. So it was a lot better than what it was.

I knew I was gonna get a good rate and terms with AmeriSave. I've already had a 10-year mortgage with two and a quarter, so I went backwards a little and went two and a quarter for another 10 years. But I got 100 grand out and I'm paying two and a quarter percent. That's awesome. The rep was amazing too. I've done a refinance six times, and she was above and beyond everybody else. It was really good. I asked her what she needed and she told me. I went and got it within hours, and she got it then everything was perfect. It took no time at all too. We closed within three weeks of me getting in contact with her.

I went into AmeriSave, did a pre-approval, and they were responsive. They were very good with moving things along. Even my realtor was very impressed with how quick they moved. And the person that I dealt with first, Emily, helped me through the process and provided me with all the information that I needed. I started in October, I was in my home by January 6th. It was a good experience.

A young man connected me to Lisa of AmeriSave. She was extremely helpful and things started making sense. Her communication was perfect. If she wasn't able to call, I left a message and she got back to me in a couple of hours. The loan guy went on vacation so we had a bit of disruption there but we closed quickly. One thing that was a little strange was that they sent us the payoff for the loan for the car to Ford Credit. When anything like that happened, they always sent the money to the vendor. But this time it came here which meant we had to overnight it to Ford which cost us $50.

AmeriSave's rep, Josh, started the process and he was consistent. He did a little more than we had anticipated, which was really nice. He followed through on everything that he said and seemed to be able to make decisions in the moment with us. He seemed to have the authority to do that, which was really great. So he didn't have to go ask someone else and come back. We just made decisions in the moment, decided to move on, then all agreed to it and it worked out beautifully.

The rep I worked with my rep was very helpful and he made things easy. Communication was great. I tried with another company before but the communication wasn't so great. They kept sending me the same email over and over, which was so annoying. AmeriSave was different. They're doing a fantastic job. I really like them and I will recommend them to anyone. I had to buy more points to bring the rate down. But it was fine and it was the market rate. They always compare it to what's going on in other places. Everything was on time as they had promised. Nothing was ever changed or held back so the process was very smooth.

I received a call from AmeriSave and they gave me all the data. They gave me more information and it was clearer. Also, I could constantly see if I didn't submit what I needed to. Plus, I got the email from the loan officer letting me know that I had something out there waiting. And it was efficient. They emailed and texted, and each offered a conversation on the phone if I needed more information. The person that I dealt with the most was constantly in touch with me and kept me informed. I felt that the way he came across was very upfront. He was very informative, and I had very good conversations with him. Try AmeriSave first.

When I called AmeriSave, I got a really good response and instantaneous service. The application process was amazing. I had good credit and good income, I've owned my house for a million years, and I wasn't trying to get all the money out of it. So, it was one of the easier ones to do. But it was so simple and easy with their online documents submission. The reps I had were all great, too. Plus, the rate was better than what they were going to lock me into at the loanDepot. So far, the whole thing's been fantastic and seamless.

I went online to see what the rates were and I started an application. I then got an email from AmeriSave. I wasn't really impressed with them and I wasn't really that loyal. But the guy I was talking to said, "We can beat the other price. And we can give you this and we can give you that." Maybe it would be easier to go with the same company than try to refinance with a different company so I went with AmeriSave. The application and underwriting process didn't take as long because of me. I already knew how to gather the information that they needed. I had a lot of it online already, on my desktop, and stuff that I put there before so it wasn't that difficult.

We've had them do eight refinances on various properties in the last four years. They've been by far the quickest, easiest, and least painful. Our transparency was good and the options were presented. They did a good job explaining everything and walking through the process with me.

The application process was very self-explanatory. I filled out a few things and then they took information from me too because it was all done through the phone and some online. But it went really well. It wasn’t difficult at all. They had the very best customer service, from being helpful and patient. They pushed me along the process. They were there where I needed to take care of business.

I liked that they were very personable. It was like I was working with a friend and they were always available when I had questions. They responded fast to emails and phone calls and they were very hands-on in the entire process. The process from application to underwriting took about seven weeks. There were two holidays in there so it went pretty fast even with the holdup for holiday observance.

My experience with AmeriSave was good. My lady rep was easy to work with and she always knew what I needed to give her to get the loan through. When considering going to the finance process, go with someone that responds to your calls quickly. That’s what my rep did. The process took a couple of weeks to a month.

AmeriSave worked great with me. The guy we worked with me did mostly over texts because I had to work all the time. He was very nice about it and he didn't force me to have long calls. So, he only really contacted me when he needed to. I was looking at our options and I told him what we were wanting. We really weren't prepared to do anything at that time, but he pretty much walked us through the process and showed us how well we could do with it. So, he talked us into going ahead and doing it, and the process took a month to complete.

Every time I had a question, I would call Megan, the loan person I dealt with, and she was good. She would answer her phone on time and all my questions were pretty much answered. She was always on top of things and that was awesome.

My insurance agent was very helpful, friendly, and informative. My rates are slightly better than what others offered. I enjoyed the services.

I liked the agent that I dealt with. Some of the process was difficult and I asked for help and he was able to help me right away.

I talked to the lady on the phone and she told me that this was a good time to refinance because the finance charges were really low. I asked her what would be the best rate that I could get. I was at a 5.125 and she told me she could get it down by 2.3. Then the rates dropped again and she told me that if I wanted to refinance for a 15-year mortgage, she could get me a 1.75, and so we went ahead and did it. She told me exactly what was gonna happen, and then it happened. She walked me through everything and any question. Even on a Saturday and a Sunday, if I texted her or emailed her, she answered me back really fast. She was on top of it and she did not play with her job. It was just that in the underwriting, I was given a hard time with my income because of my job. It's like foster care, but in mental health, so I don’t have taxes taken out. But AmeriSave worked with me really well.

I worked with Bradley **. From the first moment we talked, he listened, he understood my needs and had the patience to explain to me all the different questions I asked (and they were many!). As important, he cared for me and my family, our needs. Different to other lenders, he and AmeriSave sent me their proposed estimate and rate immediately and followed up later as scheduled. Though I did end up signing with a different lender because of other considerations, I am here stating that he was awesome and even better than my new lender taking the time to answer my number questions, compare apples to apples and ensuring I could get the best deal for me and my family. I don't usually make recommendations, but Bradley is more than worth a recommendation. Ask for him and you'll be in good hands.

They offered me the same rate, so I said, “Okay. Let’s do it.” This time was quick. Everything was smooth. Everybody was super nice. The first time was a lot longer. I provided all the information to the rep and said, “I already paid the taxes,” but he said that his system showed that I didn't pay. I went to City Hall. I got the proof and copies. Still, he wanted me to charge double the tax amount on the property. I just refused the escrow period and we closed the loan. But this time, every time I would ask something, the rep would find time to respond. And he would say, “If I can’t do it now, I'll come back, I'll get back with you in a couple hours.” I like that a lot.

I really liked the way AmeriSave's rep, Jaime, took care of me and how he dealt with me. He answered every time I called and if he didn't answer, I got a call back from him within the next five minutes. He was dependable. He really wanted me to get the loan approved and I could tell that from his due diligence. Also, they were very quick with processing the documents I sent. We worked well to accomplish the info. They provided information and explained everything to me. I was very happy with everything.

We've been through with AmeriSave before with our house in Texas when we refinanced and we had a great experience with them. When we were looking for a mortgage for a new home, we got a lot of calls from their people that said, "We understand you're interested in refinancing your current loan," and I kept telling them over and over that we were looking for a mortgage, we wanted to buy a new house, and we didn't want to refinance our loan. There's a specialist that's trying to get the information from us, and then there's an account manager.

The rep was easy to talk to. He figured out exactly what we wanted, made it all happen, and got me informed. It was easy and convenient. If AmeriSave does it that fast every time, they will have a lot of happy people. They were outstanding.

I had never been through a mortgage process before and not knowing anything, I thought the process was very long. I had to call them to find out where we were at with it and how things were going. I had to do all the updating. They could have called me and let me know where we were at because the process took almost three months. But the gentleman that I worked with, William, was very nice and courteous. He always called me back and answered my emails right away. I had lots of questions and he was my lifeline through the whole process.

Diego, the rep I worked with, was really patient. There was a delay because of the weather here but it was just a few days.

Elise, my rep, was super helpful. She was right on top of communicating with me. AmeriSave has an outside notary and that I didn't hear from. I mentioned that to AmeriSave. They were so quick at being, “Let's find out what's going on and make sure that they're gonna be there on time.” That was awesome. It was the day that I requested the refi that I was able to get an awesome interest rate. So, even my own company that I was with where my friend works at, she couldn't even give me a better deal. So, I felt I was very lucky.

We applied for a refinance and we had a wonderful gentleman, John, reach out immediately and walk us through the process. He was available seven days a week, evenings and whatnot as well. That was very helpful to us. Also, he could answer any questions that we had about the process and he understood the AmeriSave product quite well.

I liked the way the rep handled himself. He was respectful and everything he talked about was to the T. The application process was really quick and I liked that. It would have been sooner but they kept asking me for certain things that I didn't think had to deal with anything like my previous marriage divorce decree which was from 20 years ago. So I was kind of tripping on that.

We shopped around for fees and AmeriSave's was low. So, we made a call and started the credit processing stuff, and went from there. They made it easy. They did mostly everything, like created a portal online for customers, and put stuff in the portal that they required. So, it was pretty much mostly online, and communicating back and forth with our officer. Their communication was on top of it. I'm a little nervous not having a local office to go to, having to just deal with people on the phone. I told Jesse that to begin with, but they went above and beyond. I was impressed with Jesse's turnaround time on callbacks if we needed one. Also, the rate was very comparable to the current mortgage rates.

Customer service was really responsive with any questions I had.

Getting a conventional loan through AmeriSave was a very easy process. They asked me for all the standard information, I provided it to them, and they came back with a rate and what my payment schedule would be. From there, it was just me getting information back to them to let them do their thing. It was a very easy process for me. Also, they were upfront about the pricing, what it would cost as far as points, and what my mortgage payment would end up. Eric was my loan officer and he and his team were amazing. I'm completely happy with how things have turned out.

Everything went smoothly. Chris, the guy I worked with, was extremely personable. He is definitely a great communicator. He gave us a lot of good information and answered all our questions. I felt comfortable talking with him. We both hobbied around RC cars as well, so we had a personal conversation along with it. Made us bond a bit better. That’s great for businesses to try to connect with people on a personal level. Also, I feel fortunate to be able to get a rate at that level, something that we were hoping to get to when we built our home. It has all worked out great.

I had a company call me really before they did, but it was just lacking. They didn't follow through with what they said they would do far as calling back and getting things set up. Amerisave responded as quickly as they said they would. Their rep Tessa did a great job with us. She followed through. I had somebody that was supposed to have met one day and something happened that they didn't make it. I called her because I hadn't heard from them and she got things set up. This was on a Friday before a holiday and we were set up the next Tuesday.

Everything happened really fast and I was super impressed with it. They reached out and were pretty quick about it and told me exactly what I needed. It was really cool because I was able to watch the loan process go through. It was a great experience. I've gone through a different lender before and it wasn't this smooth.

The refinance process was fast, and the customer service was excellent. If I asked one question, they didn't send me to someone else to answer it. It was the same person that would answer the question, even if it wasn't their department.

Justin, the guy we talked to, did not act like he was trying to shoot me a lot of crap. I was talking with Wells Fargo and it dragged on and on, and I got tired of messing with it. Every day, they wanted a little bit of information and it seemed like they were trying to drag it out until the interest rate went up. They had the original mortgage and it was at a real low interest rate. So, I did a refinance with AmeriSave and the rate was fair. But right now, I’ve got a little problem with them. They gave me a couple payment slips, where to send the payment to, and it was due the 1st of this month. I sent the payment to Atlanta, Georgia, which was where it said to send it. Then I got a letter the other day that I was supposed to send it to Dallas, Texas. So now, I don't know where to send it. I talked to them last week sometime but I hadn't heard back from them.

We were looking to refinance our house and with AmeriSave, I was impressed that someone responded back to me immediately. The rep who reached out was great and the application was done over the internet. I submitted the documents through the DocuSign website they use now and I didn't have to talk to anybody until we signed the final papers when they came to the house. We were closed in 15 days. I've owned four homes and refinanced several times and this was the easiest that I have ever done. The rate was higher than the rate that we had but what we were trying to get rid of was our private mortgage insurance and by getting rid of that, we saved $300 a month.

I sent AmeriSave an inquiry on a Tuesday night and 10 days later, we closed. It was that simple and the people I dealt with were great. I was able to get ahold of them very quickly and they had timely responses to my emails. I was very happy with how things went with AmeriSave.

The guy, Jared, helped me a lot. He was with me on the phone for two hours, and he tried to explain to me everything. He did a great job, so now, I understand. The application process was so easy too. Jared helped me fill that up and he always guided me. I'm fully satisfied about AmeriSave. They were amazing, and I like it.

The application process was very efficient and it worked well. Also, the rep I worked with was great and would go right back to me if I had a question. I was impressed with how quickly they processed the documents that I uploaded. I've done it before where it was online and it took days but these were getting approved pretty darn quickly.

They were very quick with their responses. They contacted me right away and kept me updated. They gave me all the information I asked for and made it a smooth process. I was very satisfied working with them. I got a pretty good rate compared to what the current market was. Everything was online. I uploaded everything into a portal and I felt pretty safe on the portal. I had to authenticate myself every time I entered it.

I've refinanced before and I thought AmeriSave was great. The guy that helped me out, Merle, did an excellent job. He walked me through everything and he stood by me. When I had problems with the underwriting part where the underwriters thought I was behind on my house payment, Merle told me what to do and what kind of papers and documents I needed. I've already referred him to a couple of people because he helped me out a whole lot.

AmeriSave's rep gave me a call and their refinancing process was really quick. Everybody was there to help out and information was transferred back and forth early and efficiently. The process was completed in two weeks and I haven't had a problem. Initially, you have to collect documents but you just got to get that process out of the way. They were also making sure that all the paperwork was put together and after that, everything was a breeze.

My rep Laurie was very eager to help and very easy to work with. But, they advertise a 2.5 percent mortgage and I haven't been able to find one for under 3. I was wondering where the 2.5 percent mortgages are. Other than that, my experience with them has been good.

The reps at AmeriSave were very good and the application process was pretty easy. Everything was done within a month and we're very pleased that they could match pretty much the rate and terms that we had.

I talked with a guy named Andrew and he understood what our wants and needs were and what we were looking to do. It was a really good experience. We started this process on December 30th and I figured I would be closing sometime towards the end of March but we closed on January 22nd. It was fast and seamless.

I enjoyed the process. It was the easiest I've ever done as far as refinance. Seth was real responsive. We did everything and wrapped everything up quickly. Anytime I had a question, he would tell me the answer right away through the phone or text even. A lot of times, I didn't even have to call him. We just texted back and forth.

The application process is pretty easy. The very first person that helped me start my loan application was usually the only one who answers my phone calls. He helped me with everything. I got a competitive rate.

Chris answered my questions and walked me through the process really quick. We were almost done after the first call. It was a very smooth and easy process. It was effortless on my part and theirs.

The application process was really nice because everything was explained as we went along and everything that I was told would happen, happened. They were pretty honest and upfront. Also, we got a great deal.

The online application process was pretty right to the point. I worked with Rihanna and she would respond to my emails right away and answer any questions that I had in a timely manner. It was a great experience.

The person who worked with me was very nice and polite. They made the process very easy for me to do. Any questions I had, they answered. If I had anything that I needed, I just emailed and they got back to me very quickly and helped everything that I needed.

I had no problem working with their reps except they kept changing on me. I first worked with this guy and the next thing I knew, it was turned over to somebody else. Then, shortly after that, it was turned over to the third person for closing. But they were all right. Also, everything went pretty smoothly and the rate was better than what I had before.

The computer kept on asking for information and for me to put in some of the things that they need, which I have already submitted and done. It got kind of repetitive getting all those emails and when a couple of people kept on calling. But the person I'm working with, Michael, was very helpful. I would send him an email and he would take care of it. Also, the rate that was given was good. I asked for a lower rate and he helped me with the computation and said the higher rate will be better in the long run.

The rep I initially spoke with was really helpful and her communication was good throughout the whole process. We did a lot of stuff through texting and email. It was fine but I would rather have done a little bit more on the phone.

During the first part of the process, I couldn't get a response back from whoever was in charge of my loan and we couldn't get anything done. It was hard to get ahold of somebody in charge. Then I finally got ahold of an office manager and they reassigned me to a guy named Matthew. From there on, it all went well.

Their portal was straightforward and everything I needed to see was there. Customer service was enjoyable. They answered everything I had questions for. They worked with me on my timeline and didn't pressure me. The rep told me when he'd call me back and he actually did. That was pretty different from the norm. The application process wasn't overly complicated. It went easier than when I bought my house. For the final documents, they sent somebody to my house to deal with me in person. We went through a big stack of paperwork page by page and signed everything. Then they notarized it and shipped it off.

The process took a little bit longer than I thought it would. They were able to help me out, but I was constantly having to update stuff. All my paycheck stubs are all digital so sometimes, the only way I have access to it is by being at work on the computer. That kind of made having to keep updating a little bit of a hassle. But Jennifer, the person that I was working with, was there to help me throughout the whole step of the process and it helped to alleviate a lot of the stress that comes with all the paperwork. At times, I would call after hours and she would still take my calls. That was really something that stood out to me.

The process from application to closing was outstanding. The loan officer that I dealt with was great, reassuring, knowledgeable, and professional.

I went through the introductory process with a lot of different lenders and they were the most knowledgeable and professional. Everything went great and I was happy with my rep's help.

The application process with AmeriSave was simple and I was content with them. The rep was awesome and went above and beyond. I had a little trouble with Terminix doing my wood-destroying insect inspection and we were close to the deadline to be able to close before the Thanksgiving holiday. She got everything through underwriting with 10 minutes to spare. She was great with communicating and letting me know where we were every step of the way and what I needed to do. I was happy with the rate and the terms. It was everything I was expecting.

AmeriSave was really professional when we had dealings over the phone. However, the application process took about six weeks and they required just about every piece of paper that I’ve ever seen. But I faxed it to them. They could have made the amount of closing a little smoother. What I got was a little bit high. But it was all pretty good.

The application process was pretty straightforward. The two people that I worked with were excellent and very professional. The only thing that took a little bit of time was trying to get the appraisal re-accomplished because it was a little bit what I considered low. But it ended up going through okay and I was very happy with the rate and terms.

We were done from application to closing in around two weeks. The customer service team was very good. We used JR both times and his assistant Stevie was very thorough. I knew what to expect as far as what paperwork I needed so once they gave me the application, I was able to get everything to them and it closed very quickly. I got a competitive rate. Also, their computer portal is easy to use. That way, communication is excellent. They were very easy to get ahold of. I highly recommend them.

The process was a little slower than I expected with AmeriSave, but everything was pretty good. It was around the holidays and the it took six to eight weeks to complete. The rate and terms that they gave me were okay but there were quite a bit of fees involved to get that rate. I didn’t think I was going to have to do that because I mortgaged with them a couple of months prior. I was going to do a 15-year mortgage, but it was too much for me. So, I went back to a 30. Besides that, their rep always responded.

The closing cost was too much, which I was told by the representative that I talked to that he would pay half of the closing cost, but that never happened. He said that he spent too much time on it. He already gave me his best rate. That was the best they could do after we both agreed that was what I had to have before I went through the long process. If they tell you something that they will do this or that, get it in writing before you close the deal. Also, AmeriSave should keep in touch with me and let me know what is going on. Other than that, I liked the way he talked.

AmeriSave Mortgage beat everybody else's rate. What I wanted and I asked for is what I ended up getting. The correspondence of the two guys that helped me correspondence was really good. When I asked for certain things, they were quick to respond. Left a good impression on doing business with somebody. Also, they were a lot quicker than I'm used to. They drag their feet pretty good, so they were pretty good.

The customer service was really good. I felt that I had a good connection with the rep. Because I have her cellphone number, which is a direct number, I don't have to call and go through an operator, then go from a different selection of menus and they will miss it and wait for somebody to call me back. And with Candace, it was really good. She was always available. When I had a question, I dialed her number, she would pick up. And I have all the questions, she had an answer whatever question I had. She was very knowledgeable, very patient, and professional. It made me feel really good. Also, the rates and fees were lower. Overall, a great experience.

Working with AmeriSave was a very easy process. For the first two or three months, I kept getting pushed from representative to representative and nobody could tell me what was wrong, why the application wasn't going through. But it went smooth. The last representative I had told me, “I'm new with the process.” But she was amazing to deal with. And anytime I called, she was always there. If she wasn't there, I would leave a message. She always got back to me. Also, the rate was better as far as the interest rate and the terms.

AmeriSave's team was great. They didn't give up when my ex-husband was making things so horrible. I wrote a letter of compliments to the two agents I had, John and Charles. I told them to please tell me who their boss was because I really wanted to tell them that I appreciated how above and beyond they went and how they got through the different things that kept popping up. We started the process in July and we did not close until November.

AmeriSave's program was one of the easiest things I've ever done. I started the process on the first Sunday of December and I closed the day after Christmas. The rep I had was great. His name was Kevin and he did everything that he said he would do. And there was never any questions in the process. Besides that, the rates they gave me were acceptable and if anybody asked me, I would recommend them.

Brad did a great job so I chose AmeriSave. They made the process pretty quick and I didn't necessarily have to go through the waiting on appraisals and stuff. The only thing was at the point in which it was supposed to be funded, which was close to the holidays, it didn't happen and I was trying to get somebody to confirm what was going to happen. But it eventually got resolved.

When I got a phone call from AmeriSave, everything was good. They were working with me and they stayed in contact. Everything was online, though we filled out the stuff verbally with the loan agent to get things going. The process was not difficult at all and the rep knew what was going on. She was informative and she had a great personality. Her customer service was dynamic. But there were some communication errors within their organization that documents weren't being recorded correctly. Fortunately, we were able to catch those. Other than that, the process was smooth and they were efficient. For the most part, things worked out pretty well, we got what we wanted, and they ultimately met their promises.

The appraisers are appraising the houses a little low but as far as AmeriSave, their people were perfect.

AmeriSave's reps walked me through the process and when they came to the house to sign the paperwork, everything was done professionally. They were all courteous, too. Every time I called their rep, Antonio, he was always really good to me. But there was a $500 deposit and he told me that I'd get it back at the end of the signing. Then, I came to find out, when I read the contract at the very end, that the $500 deposit I put in was non-refundable. But I didn't read the fine print and it was my fault for not reading it. I just assumed that I heard him say that I was going to get it back when the papers were signed and maybe he didn't explain it right. But other than that, I was happy with him. I also got cheaper rates than I could have gotten anywhere else.

Our original originator was really thorough, explained everything to us, gave us all of our options, and was easy to work with. We ended up having to make a few changes and they did those very quickly. When we were originally refinancing, both of my husband and I were on the loan. But my job situation changed. I am self-employed now and own a business, so I don't have income. Because of that, we had to change it to my husband's name only, with me just on the title. We were fine with that. But when that happened, AmeriSave said they were gonna move everything over. They already had all of his information.

The online application process was different but it went fairly well once we got through all the hurdles of getting to communicate better. The rep was very helpful. The rates and the terms of the loan was very competitive. AmeriSave worked with me well and people should give a call and see what they can do for them.

The person that I originally started working with did a great job. I've worked with Trevor in the past and everything was fine. He handed it off to another person and from that point on, everything was wrong. I had to constantly call up and say, "These numbers aren't right. This account is incorrect. This was forgotten. This isn't in here. This was incorrect." I had to chase all these payoffs for him.

The rep was very personable, accessible and able to answer questions. I had trouble because my computer at home wasn't working and I used the work computer, I wasn't able to download on it. So, I was able to fax over my documents and he did that for me, which was good. It was easy. I thought I was automatically going to do the direct payments on the day of closing. However, I found out after that I had to set that up after. Maybe it was a miscommunication on my part, but it's all good now. It was a great experience.

The process with AmeriSave took a while. Back in the day, we meet the reps someplace and sign the paperwork and it was a little easier. On the phone, we had to send a lot of documents and it was a lot of bouncing around. They had to know a lot of stuff but it went good once it went through and everything’s all in place. The reps were easy to get ahold of and were there when I needed them.

Everything was great with AmeriSave. Grant, the loan originator and Megan, the loan processor, were very helpful every step of the way. It was easy to get in contact with them. There's still one payment that I didn't get back but they’ve blocked my email address now so I can't communicate with either one of them. So that's been the only negative thing.

AmeriSave's loan officer was very easy to deal with. and the rate they gave me was the best that we’ve been offered from the two companies that we were looking at.

The representative was knowledgeable and patient. I have a million questions and he was always willing to assist and direct me to the best resource to figure it out or gave me the answers to the best of his ability. I have a lot of questions, so our communication was a couple of times per week and it was a really quick turnaround between myself and him. He also looped in an additional support staff member of his team that also helped at certain times. The ongoing communication between myself and Paul, I felt more comfortable and confident going with him. And having my former colleague as part of that company, I knew there would be transparency and that support that I would need.

Joseph, my rep was really good. I listened to his proposal and what he could do for me. My wife and I were divorced and she was living in the house with me. She wanted me to take over the house so she could go off and have her own life. I waited a few months and then I started the process all over again. The only gripe I have with Joseph is that sometimes, my communication was slow. I'd email him and it took so long to get an answer. I'd have to keep calling to get him.

I've had rental properties for 20 years, and if you're me, refinancing is stressful when you have different documentations. I contacted AmeriSave for initially just one, but I was very fortunate to where the guy, Sean, said he could do all three. In my experience in 20 years, mortgage people are the graveyard of used car salesmen. Oftentimes, what they tell you is there’s nothing more that they can do, but Sean did good. Not only did he do that, he also closed within 45 days, lowered my rates from 5.75, 4.25 with a mortgage insurance and a 12% hard money loan to 2.66 with 100 grand cash out and 3.3 on the other properties. Incredible. I've had a number of mortgage refinances, and this was hands down my best.