AmeriSave Mortgage Reviews

The application process with AmeriSave was fairly easy and dealing with the rep was good. I have no complaints. The rates and terms were very good.

Like many people, I'd made credit mistakes in the past and saw the chance to refinance as an opportunity to reduce debt and have a jump start at rebuilding my credit. Communication was not excellent but tolerable, and I knew that dealing with a worldwide pandemic would slow everything down. My refinance process began in June and finally wrapped up in November, right before Thanksgiving. Shortly thereafter, I received a letter that my mortgage had been sold to a 3rd party lender. Fine. Except that the title company responsible for distributing funds after closing still has not paid my mortgage insurance.

I always spoke with one person and he did everything by himself. He just asked me the papers. It was very easy for me and I’m very happy. I have a small percentage rate and it took me only four weeks to close everything. Next time, if I'm gonna work with AmeriSave, I’m gonna try to reach the same account manager from Atlanta because I’m very happy with him.

Great experience. All on schedule. Fast and convenient. Great people to work with. Fantastic communication all along the process. Highly recommend using this company for your mortgage needs. Can't say enough good about them right down to arranging the notary to be at the house when we needed them.. We never had to leave home during the entire process.

AmeriSave creates a facade that they are responsive and professional to encourage confidence until the application fee is paid, followed by a complete lack of professionalism and absence of communication. We were lured in with promises of low interest rates and points, but then upon receiving our Closing Disclosure 5 weeks into the process, our closing costs had increased by over $2000 despite having signed for a rate-lock of interest rate and points weeks prior. After multiple unanswered voicemails and emails, I was finally able to speak with our loan officer, Jacob ** (NMLS ID **), who acted inconvenienced to answer my questions and became hostile and defensive when asked to clarify the discrepancies. He stated he had no idea where I was coming up with the percentages that I was referencing, despite having documentation of the rate-locked Loan Estimates and Closing Disclosures citing these rates/loan points with his signature on them.

I chose to refinance my home through Amerisave. The original app process started off smooth but then it dragged out and final closing was a chore to say the least. Once I closed I kept getting conflicting information on my loan specifically the "present servicer" and the "new servicer". I never could get anyone from the "present servicer" to return my calls and finally got through to the "new servicer" and when I asked about biweekly payments I was sent the wrong form to the wrong company and had I not caught it I would have sent my banking info to them.

I had this guy, Patrick, who was great. Our first conversation was great and that's what kept me going with them. I asked him a bunch of what I would call dumb questions. Also, he gave me three different ways we could go, his recommendation, and what I could talk over and think about. Then, they had these daily reminders of stuff that we needed to get to them to do the process, which were computer-generated, and I thought they would be emails from my direct contact. Other than that, the process was very smooth and very easy.

I had a wonderful experience with AmeriSave. They got me a 2% interest rate on my loan and we closed right before the end of the year. Excellent customer service. The people I worked with were very responsive and helped me every step of the way.

Took months to close, so don't count on getting this done in 30-45 days...even when you have provided everything.... Then, I was told two separate dates that this would be closed, no one called, showed up or otherwise...so...we will leave it at that.

I do not understand how Amerisave stays in business! My loan process started on July 16th. There were 3 separate loan applications made for a cash out loan, the 1st two were screwed up by Kris ** with wrong and inaccurate information was being used. Finally, I got a new loan originator, Jonathan ** and processor, Chad **, who managed to fix the mess by Kris and get it approved on December 15th. Disbursement of funds was to occur on 12/23. ServiceLink failed to send the closing package to my daughter in San Francisco for her signature on December 22. No notary showed up. As it turned out the package instead of being sent to San Francisco CA, It was sent to Pennsylvania. I contacted Chad ** and found out that the loan had been scheduled to be disbursed without my daughter’s signatures. Which in my opinion would have constituted mortgage fraud by Amerisave? He managed to get the disbursements stopped.

AmeriSave subcontracts pulling paper work and that company took tried to cut corners to save them self 150. They would not allow me to just eat the cost to get the loan closed in the 45 day quoted. I had to make 4 to 5 calls a week. No one other than the person who set me up with the loan was of any help. Everyone I spoke with at AmeriSave was kind of like it’s out of my hands we just have to wait. Waiting on them cost over 2000, so some sub company they work with could try to save 150. Ridiculous!

There was a few hiccups and was a lengthy process due to mostly the title company but overall they got me what I needed in a timely manner, Big shoutout to Alexis ** & Forrest **. They were able to give me the reassurance and peace of mind throughout the process. I am Satisfied.

I was frustrated at some of the services from Amerisave. The loan processor named Jeremy, the loan processor, was very disorganized and unprofessional. He kept asking for information that I had already supplied them. Did not respond promptly. However, Maverick, the loan originator saved the day. I would have cancelled all transactions but he worked with me to complete the loan.

They were prompt and took my info and took it from there. Very professional. I would recommend them to anyone, I have already recommended them to two people..They didn't require an inspection which would have cast me more money and time.

Darlene was great to work with. She was informative and returned my calls in a timely matter. We closed in 60 days with a awesome interest rate. She also followed through during closing to assure things went smoothly. Thank you AmeriSave.

Ken ** did a great job for me to get my refinance done quickly during Christmas of 2020. He got me a great rate with low fees. Only complaint I could have is rates dropped a little after closing but that is just how it goes.

Every person I dealt with went above and beyond in answering questions and making sure I had all the information I needed. Vlad S. was my first point of contact and was the best!!! He continued to help and answer questions even when my application had moved onto other departments.

I was very pleased with the efficiency and timeliness of the process. Any questions that I had, the people handling my case were always accessible and responsive in a timely fashion. I was very pleased with the process. The closing was at my home which was very convenient and went smoothly as well.

I have processed two mortgages with AmeriSave. I have quite a few purchases under my belt and AmeriSave beats the competition every time. Loan cost, service and efficiency all better than any other company out there. And I’ve wagered them against each other relentlessly. Super happy with AmeriSave.

This was the fastest service ever, Mike ** was great to work with. What my mortgage company, PennyMac said they could NOT do, Mike said I can do it. Everything we spoke about, he delivered & came through with - Low APR & money to finish projects. I don't usually give 5 stars, he deserves 10 stars!!!

Extremely difficult to get any kind of help from or even so much as a response back from the loan servicing department. The only time anyone was actually helpful in the last month was when I called the reception desk directly. But all that served to do was put me in a cycle of unhelpfulness because I would just get linked back to the loan servicing department. I wish I had gone with a different lender and not used Amerisave.

We have refinanced and bought a new home in the last 4 years, so this refinancing came with the expectation of struggle and delay... We were so wrong!!! What a smooth, FAST, communicative experience!! We have recommended our representative Lee ** at this company repeatedly already! We will be buying our next home through him as well.

Patrick ** took very good care of my RE-fi. He is professional, knowledgeable and a great customer service rep. Patrick did a great job. This refi came at the best possible time for my finances, too. Thank you, Amerisave! Be safe.

From application to closing one month exactly. Smooth process. Highly recommend this company. Our loan originator Sharon H. did a great job of having our loan go right through the application processing and the closing. All of our paperwork was uploaded to them and their website and our funding page was very easy to navigate.

Happy with the refinancing experience. From start to finish very seamless and my Loan advisor Kelly took care of all my needs and expedited the closing process. It was a pleasure to work with such a wonderful Loan Advisor. Amerisave is a great lender to go for all mortgage loan/refinance needs.

The application and underwriting process was fairly easy and it was done within one month. Also, it was very pleasant and professional with the rep I worked with. The only thing was the gentleman who came here for closing didn't introduce himself. I learned his name because there was a little misrepresentation when I have to pay my portion of the escrow to the law firm. I wrote a check for 2,500 and he forgot the check here. He sent me a text that night and I knew his name when he sent me the text. Then, I received a phone call that they cannot accept the check because it was for 2,500 so they asked me if I can wire it. They sent me the check back overnight. It was pretty quick. But the person who is doing the closing should be knowledgeable as to what amount the check can be cut.

Mid December I applied with Amerisave to refi my home and worked with Tiffany **. She helped my through the process and got preapproved 2x for my refi. She said my income was good and my ratio to debt was within range especially after I roll in my credit cards. Once my file went to underwriting they asked a couple minor questions such as, "How do you get paid" even though I gave them 2 years of tax returns, a year's worth of bank statement and a year's worth of deposits from PayPal and Venmo and they still denied me. Tiffany once again sent everything over after she went through the file with her manager and said it should go through, again enough income and ratio to debt was good.

I'm so happy with the loan officer, Lynn. She did a fantastic job and took care of us. But not the processors. They were so slow, incomplete, and late. They were not detail-oriented and there was missing and incorrect information. Also, they're not responding in time and don't follow up in a timely manner. They are overloaded and short-handed. That is just not acceptable. I will never reuse AmeriSave if this is the same process. I closed back on 15th January and until today, I don't have a single signed document of what I closed. I've emailed them twice.

The rep I worked with was really knowledgeable and kind. The only thing that was like con advertising was when it said, "It's this low," and in really small letters, "if you buy a bunch of points." It was a little misleading.

Updated on 02/20/2021: Edit: The company, after seeing reviews, offered to refund me the $500 application fee. I accepted and intended to amend my reviews, but then saw on my closing statement that they'd charged me the $500 fee AGAIN at closing. When I brought this up to the company, they ignored my email for two days, then told me as the notary was standing in front of me that "the $500 application fee was refunded, but that actually means we make it a closing cost, and since most people roll the closing costs into their loan, they don't have to pay the fee out of pocket." So they thought they were doing me a favor by putting the $500 fee into my loan...and having me pay interest on it for 30 years. Clearly the company doesn't know what "refund" means, and this behavior is borderline fraudulent since they were not upfront with the fee and tried to sneak it into the settlement statement. Shady, shady company. Avoid at all costs.

AmeriSave had the lowest interest rate and closing cost. I decided to go with a 30-year conventional loan. I filled out a request online. Allison, the rep, emailed me and told me what I qualified for. She was amazing and I felt very comfortable working with her. I told her I wanted a little bit lower and she offered me a quarter of a percent lower and said they would pick up the cost. Everything was done online, via email or DocuSign. It was the easiest ever.

I began refinancing my mortgage with AmeriSave on August 2, 2020, and I have uploaded all the documents immediately upon request. It has been over six months now, but I have no idea about the status of my loan. I received a new disclosure on Jan 27 and have uploaded my insurance information again. Since then, I have tried contacting my loan originator, his manager, and my loan processor multiple times by phone calls, texts, and emails to ask about my loan process, but no one has not responded yet.

Amerisave provided good rates. Theirs was among the most competitive of the offers that I've received and that was a large part why we decided to move forward with Amerisave. I was working with a very knowledgeable broker and he gave me good guidance and expectations from a timing perspective. He was very responsive too. It was a nice experience. It was my first time refinancing and I understood some of the hurdles and what needed to be done. They walked me through the entire process which was very easy and relatively smooth.

AmeriSave's low prices and customer service were great. Jacob, the rep, could dumb it down to my level. Also, when I kinda started digging into it more, he was able to help explain the details. Then every step of the way, he was very clear about what I needed to do, what he was doing, and what opportunities there were. He gave me good recommendations that I ran by people I trust, and they were aligned. There was one time when they had somebody other than Jacob. Somebody who works with the underwriter called me and started asking me to share things. I said I won't tell him. He called Jacob then Jacob called me and said it was all good. I talked to the guy. The lenders that I used when I did my actual buying of my house were nothing compared to what I got from AmeriSave.

I was trying to refinance my house. I have my mortgage with Quicken Loans and I contacted them around July. They kept hanging me on until towards the end of November. I got tired and frustrated with them because they kept asking for the same information and just kept me going. At that point was when I saw Amerisave. I called them up and talked to them. I told them the situation I was going through with Quicken Loans. I called up Quicken Loans and told them that I was canceling my application with them and that I was going to start one with AmeriSave. I started working with AmeriSave and they assured me that they could get it done in less than two months. It turned out to be less than two months. It was about seven weeks. We completed within four to five weeks but I felt like it did drag on like an extra week and a half which it didn't need to.

This loan was closed AND funded and NOW I'm being told there are missing documents! Totally unacceptable business practices! What the heck is going on with your company? I have had problem, after problem, after problem! I would never recommend AmeriSave again!

AmeriSave sent me one email and when I finally took the time to read that, it had everything in it that I wanted to know such as the closing costs and all the different rates that were available. I reached out to the same guy who emailed me a month prior and he got right back to me. We started the process. I initially thought it was too good to be true but it was all real. Customer service was excellent and I was very comfortable working with them.

I was still trying to finish up the LendingTree forms when I got calls from different lenders. Some of them just continually called at inconvenient times when I told them that I would call them. AmeriSave was the least intrusive one. However, my biggest complaint was the lack of communication. Every time we communicated, I had to reach out to them. I got to the point where I was not hearing anything from them. Phone calls were not returned quickly enough. I got so concerned that it was not legitimate that I went looking at reviews online and I saw a lot of bad reviews from AmeriSave and a lot of miscommunication. I reached out and finally got ahold of a manager who apologized for the lack of communication. They were probably overwhelmed with refinances, given the low rates. But I would have liked to hear that, "We're still working on this," maybe once a week.

AmeriSave had one of the better interest rates compared to other companies. The rep made it really easy. I'm not too technically-savvy, so she helped me through the whole process. The rates were really good. It all worked out. I did it right in the middle of Christmas and New Year's and it went pretty smooth.

AmeriSave followed through with some of my requests. I put in an application with my own local bank where my mortgage was and they worked with me. I was very pleased with my agent. Lisa was very patient with my working through my computer and answered some of the things that I didn't know how to operate on my computer. She was able to help me work it through.

I wanted to thank Travaughn ** at AmeriSave for the exceptional service he provided during my recent mortgage refinance process. I had a lot of questions and Travaughn always answered them in a timely manner, even on weekends. Travaughn made sure I understood all the steps in the process, and stayed on top of all dates and parties involved. He was always very polite and friendly, so it often felt more like a conversation than straight business. Thanks again Travaughn!

AmeriSave had a very good rating so I tried it. Their application was easy and the process took two and a half months, which was really quick. I worked with a guy named Jonathan and he was very good. He was very informative and nice. We had good service and the people at AmeriSave were friendly. The rate I got was fine too.

We started our process on the third week of August of 2020 and we did not close until the second week of January. In between, there was horrible communication. AmeriSave continued to ask for the same documents that we had already submitted. But Zack was amazing and if it wasn't for him, we would have left and gone to another company. After Zack originated the loan and requested the documents that we needed, he told us that a lady was going to be contacting us because his job was done. Brittany called us one time and left a message. She said to call her if we have any questions.

The person at Amerisave that I initially spoke with, Adam, was great and very responsive. Things moved faster than he thought they would so we ended up with the approval just before Christmas. At that time, he connected me with a processor to kind of finalize some paperwork and then set up the closing appointment. There were a few bumps that happened after that. I asked several times for a couple of things to be modified in the document that we had talked about. But when I got the document for download, it didn't reflect those things.

I liked Joseph, the kid that helped me. He did the best he could. He was there on weekends. He was there if you got stuck. However, Amerisave dropped the ball so many times. The only reason why it happened was the rate was fantastic. They had the lowest. Otherwise, it was a little bit of a nightmare. I signed up way back in October and just ended January. The first kid, Cyrus, quit so I completely lost them. It was like I was out there in the abyss. Somehow Joseph picked my file up and tried to help. But anybody other than Joseph was a nightmare. I had just about given up. We got down to the last 10 days of the six-month lock. It was absolutely crazy. Amerisave had no customer service. Nobody could ever call. You could call and leave a message but you'd never hear back from them that way. I had to call or email Joseph and he sometimes would pick up things that weren’t his job to be picking up to try to help to get through.

Mae did a fantastic job working on our mortgage from start to finish, making sure all details were taken care of (even after papers were signed), and taking care to keep us updated throughout the entire process. While traveling, she took care to personally call me to get me timely information when I did not have ready access to email.

This company appeared great at the beginning. Once they got my $500 application fee it became a different story. I kept getting requests for loan documentation that was for someone else's loan, my husband's social security increased from December to January (annual increase) so they kicked out the social security due to inconsistency in the amount. I forgot to say the only reason they needed January's statement was because they drag their feet so long on my loan the previous documentation I submitted expired. I have emailed and called with zero response. They were extremely responsive at the beginning.

I had a very good loan officer, Eileen, who worked with me, but she told me that the loan is gonna close and it did not. Also, the information was not forthcoming so we were not aware. We were waiting and I had to call her back and see what was going on. And they kept on asking the same questions over and over even though those answers were already given and provided. It looks like there was no communication between the underwriting department and Eileen, who was handling the processing as well. Then, I had to make a lot of noise and be very aggressive to even get to closing. They could improve on their response time and customer service. Other than that, the rate was great. But I would not advise anyone to go with AmeriSave especially if they're not computer-savvy or they don't know how to upload documents and all that. I'm very computer savvy and still, the process was really stretched.

I’ve been referred to Amerisave through a friend. Knowing the rates were great, I went ahead and got through with it. I dealt with two different people with Amerisave and both of them were great. The process was fairly easy. I love that on the website, I could kind of choose what fitted into my needs and what I was looking for versus just having somebody over the phone telling me what my options were and not being able to see a huge list of them and being able to break them down.

I saw something on the TV that said that interest rates had dropped. I got on my phone and I googled it. Nick called me back first. He was easy to talk to, a great guy, square, and honest. He did what he said he would do. He handled almost everything for me. The lady that came out was no problem. There was some trouble getting the paperwork shot to her computer so she could download it. It was 50 sheets of paper so she went into a little panic. But she was very pleasant and sweet. She texted me saying she was running a little late. I said that I won't go anywhere. She was appreciative about that and got here, and that went smoothly.

Our experience with AmeriSave was really great and very uncomplicated. A friend of mine at work and a friend of hers used AmeriSave and they both went through Chris and everything was just stellar and uncomplicated. Everyone there at AmeriSave is very helpful, particularly Chris. He went above and beyond. There were a lot of things that he said and he did more than his part to make it easier on my end, which was completely appreciated. He was awesome. If there were any little snafu, he was always on top of it. He’d make sure everything was ironed out before it even became an issue. There were some times when another agent would contact me outside of Chris. But that’s to be expected because everybody is keeping tabs on what's going on with the situation. It’s nice to know that somebody has a pulse on everything. Overall, it was a big educational experience for me as far as financing and mortgage go.

Amerisave turned out to be the best people I've ever worked with. They communicated and explained everything very well. They made everything very simple. They had an assistant that kept me informed. Everything was done electronically. I got email notifications when there was paperwork or documents that needed to be signed or updated. I already had everything in the system with my current mortgage and they were able to pull all that. I didn't ask for cash back so my mortgage process was super easy. I didn’t even need an assessment on my home ‘cause there was so much value in it. The rates and terms where what I expected. I would highly recommend them and if I ever get a second home, I'll be going straight to them.

I had gotten an email about AmeriSave. I checked with them and I liked what they had to offer. The process was relatively easy. It took a little bit longer than anticipated because my former mortgage company did not give an adequate payoff. We had to do extra days on that. The rates were awesome. I started on December 1st and I closed on January 14th. So, that was done really quickly. I did everything through my loan officer, Melissa, and that went relatively smoothly. Melissa got on my questions pretty quickly and got back to me at an appropriate amount of time. I recommended AmeriSave to one of my neighbors.

The reps were really helpful. Obtaining my mortgage took two weeks longer than what my rep said but it was nothing major. AmeriSave kept saying it was due to COVID. I ran into a couple of other small roadblocks but we got through them. I feel really good about the terms and rates I got. This company is good to work with. They walked me in and got me going.

Because of the rates that Amerisave was providing, I went with them. I did everything online and at some point, someone from Amerisave started contacting me. Overall, the process was very simple and super seamless. They had a very good support from one of the consultants there. They helped me and guided me through the process. Initially, we were negotiating one rate then during the process, the rate dropped. I was not expecting that but it was good. The team that was supporting me acted very proactively. The previous time I have refinanced at my home, it was a very difficult process. This one was very different. Everything was very good. Every time I needed support or clarifications, I had one person helping me with that. Plus, everything went to the system online so I just had to upload the documentation there. I'm very satisfied with the process and the support.

I was researching online for refinancing options and I got a call from AmeriSave as I was researching. I started talking to Daniel and he helped me out and answered my questions for the process. I'm a little bit older, so I'm a little skeptical of doing stuff online. But Daniel explained stuff to me and made me feel more comfortable with the process. I wanted to get the financing done and it was the way everything he explained to me. I didn't have to come out-of-pocket and it was easier to do than I thought. I've already suggested AmeriSave to a friend of mine, who's thinking about getting it.

AmeriSave Mortgage had the good rates, and it's highly recommended. We bought a lot of houses and we refinanced here, and it was the easiest thing we've ever been through. Chad helped us so much, and we sailed right through. He called us and let us know anything that we had to do. And when we submitted it, he must have forwarded it and whatever he had. It was great. It was like clockwork.

It was great with Amerisave. Every time I called, they called or emailed me right back. They were friendly. The process took two and a half months which I was satisfied with and I got a rate that I liked.

Working with the rep of Amerisave was very pleasant. He explained the process to us in detail and really added a lot of patience with us with regard to our schedules. I'm self-employed and my wife has a very demanding job. It’s very rare for us to be able to have time together to be able to work on things such as loan documents and getting our loan refinanced. Jason was with us every step of the way. It’s something that we really appreciate. The rates were also very fair. The interest rate is much lower than the previous one that we had with Chase. So we’re able to save a substantial amount of money monthly, which frees up money for us to do more investing.

The application process with AmeriSave was good. Their website is terrible though. They need to improve the file sharing on their website. I don't like the way of file sharing and following the process. You don't know which step are you in the process. Their internet-based interaction is very poor. Other than that, their process was quick. Everything was taken care of. I was happy with the terms. The finance was done. That's what I want and I'm moving on.

Richard was incredible, knowledgeable, and prompt. He gave us, within a few minutes, an estimated page of rates and estimated closing costs so we could choose what best fit our needs. I referred two other people to him. It took three weeks from start to finish and I was impressed with how quick the whole process went. The rates and terms were very competitive. The only constructive feedback was there were some system delays with uploading the document. That was a pain point. But other than that, the process was pretty smooth.

The process at Amerisave was easy initially, but it dragged out and they asked for the same thing repeatedly. They were responsive to me but they just weren't able to really expedite stuff along or have them stop the requests of repeated inflammation. We also have two loans for two different houses and I went ahead and had them pick the title company and both of the title companies were horrific. But the reps were good. The rates and terms were excellent too.

I found AmeriSave through LendingTree. A pop-up came up and said, "Are you interested in refi?" We did, and then phone calls started coming. AmeriSave was the very first one that called us and I talked to Daniel. Then I took a few other calls from other refi companies that were calling based on that request, but went back with Daniel after doing some research. We researched AmeriSave and found that it was kind of one and two as far as recommended for mortgages. We decided to go with AmeriSave based on numbers and everything like that. So that's how we found it.

I wanted a cash out refinancing. The agent assured me, after checking my credit, that I wouldn't have any problems, and the only out of pocket expense would be an appraisal, which is $525.00, and I would have to pay that, before proceeding with the application. Well, come to find out later, I would also have to obtain a termite inspection. After reminding the agent, that he stated to me, there would be only one out of pocket expense, and I'm not paying for a termite inspection, the agent stated to me, he never heard of having to have a termite inspection. And he was the person who sent me a list of documents, I needed to complete the application. After sending him the same he email he sent me, requesting a termite inspection, I haven't heard from the agent since. These people are not to be trusted, due to my experience with them. After they lock you in with the upfront appraisal fee. The web of lies will begin.

We began the mortgage refinance process on September 29th. We did a remedial repair on one little place on the outside of the house. The Appraisal came back out. We also did a well check outside on our well water. That all took place in a matter of two weeks’ time during the first part of October and then from then forward, it just seemed to be stalled. I'm a retired Marine and so I have Marine Corps retirement and I also have social security retirement. The loan processor kept asking for my social security at the letter for 2020. Well, that is issued each December for the upcoming year to me. Mine was dated December 2019 and it covered the entire year 2020 until December of 2020. Then they put out the 2021 letter. But it seemed like I had to send copies of that several times over because somebody or somewhere along the line kept saying the 2019 date instead of reading the information that was in the 2020 letter. That delayed it for several weeks.

Melissa was great. She was awesome through the whole process and was always available. The process took more than 30 days because we had to push the closing back because of it being around the holidays. But from start to finish, it was all pretty quick.

I was in the process with Rocket and they were taking way too long and not very helpful. So, I googled “Best interest rates” and AmeriSave Mortgage was at the top, so I took them. I did have technical difficulties with the online application process. The representative I was working with was very good, nice, courteous and helpful and answered all my questions. Everything was very fantastic. I went from a 5.25 to 2 and just over a half. It was a great experience. In the future, I would absolutely use them again.

I did some Google research on the best rates. I narrowed it down to a couple of companies, got in touch with them, and when I almost closed with someone else, AmeriSave countered with a better rate. The application process was quick, however, the underwriting took a bit slower than everyone else. I was ready to close. I had a notary ready to set up a scheduled visit to my house with someone else and I told them that and they got a concession from one of the managers for a few $1,000 more. So, basically, allowed me to reduce the rate and close the refi without any money. I closed at two and a half and they were completely inundated. It was pretty straightforward. The two folks that I worked with, the processor and the loan originator, were great. Overall, they ultimately do what they're supposed to.

Randall was supposedly a manager there. The first one wasn't so good because the debt to income ratio wasn't what AmeriSave liked. And then Randall said he knew how to help with that, so he did. He called me back. The interaction was really good. But when I got my closing check in the mail and my statement, apparently, they didn't know I still don't have the proper answer for it. And they hit me for another several days interest and a late fee. Nobody could tell me what that is for. It has been 15 days now. Natalie told me they had 14 days, and Randall told me they had 45. The State of Hawaii says they have 30. I’ve gotta wait for Central Pacific Bank to give it back to me on their escrow and all that other stuff.

I called up, asked about rates and that was how I got started. Once we locked in and finally getting to the closing, it seemed like it took a little bit longer. There were a few mistakes in the closing papers. I went back twice for some updates on things that weren't right which we found out at the end. But we got everything corrected as I expected it to be and everything was fine. AmeriSave seems like a good company to refinance or finance with. I've had a good experience more than once with them.

I got calls from 2 Vice Presidents Friday night and more follow up on Saturday. They were very professional and we were able to close the loan today (Monday).

I liked that AmeriSave's advertised interest rate was decent and they got good reviews. The application process was pretty straightforward. It took about 10 days to two weeks from the time I first contacted them to the time it was done, so it went pretty quickly. They have an automated system. I'm a technical guy so I'm pretty comfortable with the online process. For me, it was perfect. Also, I really appreciated working with James. He was a good guy. Overall, it was a pretty flawless experience. I was well satisfied and happy. It worked exactly the way I expected it to.

I went online and AmeriSave was highly rated. My first experience was with Todd and he was fantastic. I have used him to do two refis. I've been very happy with customer service in general. Very helpful. Get up front with all the costs that are involved, which I found AmeriSave to be very up front with everything. The process must be somewhere in the neighborhood of 30 to 60 days. I was very happy with AmeriSave.

I was looking for some private vendors who could give a competitive rate. From all the searches that I've done, I found AmeriSave and the online application process went on smooth. I was able to do all the information there. The portal is also good at reminding me or sending me some messages. There were some couple of back and forth negotiations and initially, the rate quoted by AmeriSave was a little higher. I was about to go to another vendor but AmeriSave matched it. The assigned officer was great. I asked multiple questions and he was very patient to reply to them. Coming from a different country, there are a lot of things that I didn't know even though I once did a loan. He was also gracious enough to take the other guys and meet that rate.

Mae was a great guide throughout the entire loan process. She always kept us informed and updated on the status and next steps. Mae was super responsive and always able to answer any questions, and went out of her way to help when we had some troubles with the title company. Highly recommended, thank you!

It was easy to get going. The guy I talked to was very nice and professional. We did everything online and he told me everything and explained everything to me. Everything was okay.

I enjoyed my experience with AmeriSave. It was easy and quick. I talked with Jeff. He did everything for me and told me exactly what I needed to do. He was personable and I could actually talk to him. And he talked to me like a normal person.

It was easy online with AmeriSave and the rep was responsive on email. If I asked a question, he was quick to get back to me. We had a little bit of a hiccup and the process was a little bit extended but once they found the hiccup, the process took 60 days.

I went with Amerisave because the refinance fees, closing and the whole nine yards were all put in the loan but it wasn't marked up like a lot of their competitors. As soon as I got through pretty much with all the paperwork, the company that's been stiff arming me for the past 10 years decided to call me and asked me if I wanted to refinance through them, who I tried to do already but they told me I didn't have enough equity in my home. With Amerisave, I got the appraisal all worked out good. There was plenty of equity. I kind of talked around with other people I know and was trying to get a gauge on the interest rates and I feel happy with the interest rate that I got.

AmeriSave was the fastest to respond with a good quote. I contacted them. They asked me for some information, I provided them, they gave me a quote, and then I said, “Okay.” It was easy. The rep was very good, professional and responsive. She called me several times to give me updates on the process. And it was very nice. The rate was the one that we discussed at the beginning. It was acceptable.

I shopped around and AmeriSave had the best rate. The person I spoke with was going to give me 2.65%. There were also minimal fees where it was like $500, $600 in fees by the time all credit got switched on the day before I was supposed to sign. The rep came back and told me that rate was no longer available the day before I was supposed to sign and bumped it up to 2.75%.

In the middle of working with my bank to refinance my home, they called me several times and promised to offer the best rate. I uploaded all the required information and documents including our income on day one. I explained the amount of our debt and income and submitted all documents. They told me that my credit score is perfect, and Loan Originator NMLS ID #** told me that even my wife's income is enough. I asked him please review and make sure before the approval because I heard they might want to absorb customers first to get $500 and then check everything. He told me that they reviewed everything, and the application is approved. Then he asked me to pay $500. Once I paid the fee, several times they sent a different loan disclosure, changed numbers like lender credits/ interest rate/ fees, and asked me to sign the new loan disclosure.

Overall, the process was fairly smooth and timely. The people that I dealt with provided excellent customer service for the most part and kept us in the loop throughout. There was the occasional hiccup, but nothing that wasn't quickly resolved. Everything was done electronically and was fairly straightforward. I would recommend Amerisave Mortgage Corporation to anyone that doesn't want the headaches of dealing with banks and the traditional closing process.

All the representatives kept me informed and the process flowed very smoothly. I was doing a loan on a second house at the same time with another company and was not getting the same level of information and things stalled. With Amerisave, it was a very painless process. The rate was very fair for what the market's at right now. It was a positive experience and I would definitely look to Amerisave again if I had another loan in the future.

I knew my credit was good, and I got the rate I asked for. I got 10 different people calling after I put it out there on the internet and the first guy I dealt with, Omar, seemed knowledgeable and persistent, so he got the deal. The process took a couple of weeks only because I dragged it out. It could have been done in 24 hours. I'm happy with AmeriSave. However, when the deal’s all down, they hand it off to a mortgage servicer and I haven’t heard a peep out of that guy. I'm getting a little nervous about that. It's been at least two weeks and I was told I would hear something from them in two or three days.

Everywhere else I researched, we were being treated like a number, just another mortgage they could put through. The individual I spoke with at AmeriSave had a genuine concern. I learned a lot, which I liked. The online application process was very intuitive and easy to follow. I only had one question one time, which the rep helped me out with. The only thing they could improve on was the uploading of the documents. We had some problems. If only they could speed up that process, or a program that might go a little quicker. The representative was very professional, responsive, knowledgeable, and not afraid to admit that they needed to get back to me. I'm in a customer service business as well selling packaging, and I felt that he had our best interest at hand, and he was always very customer service sensitive, which is really important in that kind of business.

I liked my loan officer. She did a good job. Anytime I had a question, she answered it and got things done for me. The process went quick and the rates and terms are some of the best that are out there so I was very happy.

AmeriSave had a good rate offering and the application was very easy. The application was 20 minutes and then providing documents back and forth was another two hours. Everything is done electronically and I liked dealing with them. I was comfortable dealing with the rep too. He was very pleasant, responsive, and upfront about everything. I got a very competitive rate, so I'm satisfied. I'm happy with the way everything went.

To apply and do everything online was simple. The only trouble that I had was sometimes uploading the documents, because I was not good at doing all the new stuff, like making PDF files and other stuff with the documents. But I learned how to do it and it was really simple after that. Then at the beginning when I applied, I didn't put my other houses there. So, later, whenever they got to check the record for all the stuff, they asked me for other paperwork and all the other things. That was the only thing. I have other stuff and I have to report everything that I have, so there was more work to do. Nick, the rep, explained everything from the beginning. I even asked him about the current rates and he was really honest. Any time that he'd email or when I'd email him, he'd always answer. I was satisfied.

My experience with AmeriSave initially was good. I had several originators call me each trying to get the sale per se. I was cancelled for asking to get a different originator. I felt uncomfortable with him. Next day I tried both logging online and calling several AmeriSave contacts and no one answered. I guess was tagged or identified for whatever reason by both their phone service and internet login web service not to reply to me. They did not give me a reason why I got cancelled to proceed on with the application. Prior to being cancelled, I explained to another originator my complaint and he was willing to replace him once he emailed his supervisor. Long story short. They cancelled my application without a reason or explanation. Bottom line upfront, Don’t do business with AmeriSave.

AmeriSave was listed as one of the top four lenders for refinancing with the best rate. I also read the reviews online and I decided to use them. I interacted mostly with the loan officer and the interaction was great. She was very helpful. She explained the process and when we did the application, I told her I would call her back, but she insisted to stay on the phone and go through every page with me. That was a great thing. On the other hand, I got a little uncomfortable with the lawyer that was sent out here. He was a very talkative, nice older guy, but he could have left out some of the conversations. He told me that he used to be a cop who worked around a ** activist. I’m an ** girl, but I don’t have anything against cops. We need cops.

I researched and AmeriSave had the best rate. The loan officer was efficient. It was really clean-cut. Everything was very simple.

I was doing a refinance because the rates have went down a lot. I was doing a lot of Google searching and Amerisave was one of the ones that had the best rates in terms of fees and APR that's why I chose them. My rep, Cory, was great. He was very responsive, quick and to the point. He was very accommodating as well. However, the application and the mortgage online system are kinda like separated. It would be better if they were connected. When I got my application approved from Amerisave, I had to wait another two to three weeks to get my account on the mortgage portal. I had no idea where would I even log in to get my billing statements and set up auto-pay. Cory didn’t know as well or give me any answers on that.

Somebody from where I used to work years ago went with Amerisave and they really liked it. I also looked at Bankrate, the website, and they were high-rated. I applied for a refinancing, which was very easy, and we got an excellent rate. The rep was wonderful too. He was available 24/7.

I looked online and AmeriSave was the quickest to respond. I kept reading that they have a nice and smooth process and they had better-looking rates than anybody else. Plus, when I spoke with their rep, Matt, he was very informative and he explained the process to us a heck of a lot better than I could have thought. The process was pretty quick, too. It was a lot quicker than he said it was going to be and it took less than two months. And I was on the phone the first night with Matt for over an hour just to make sure we did everything right over on the computer. Everything went really smooth and the responses back and forth was quick and easy. And now, we got to save some money, finally.

AmeriSave's reps did everything I could ask for. I went through another company right before I called them and I denied a loan. After I signed the loan document with them, they gave me three days to look it over and I didn't like the costing, closing cost, and that they were charging me 15,000 with the closing cost. I called AmeriSave and their cost wasn't even close to that. I got good rates and terms. The process took a month or so.

I refinanced prior with Quicken Loans and I was happy with them. But the interest rates went down. My daughter gave me the broker she was working with at AmeriSave and I called and talked to him. His name was James and I was happy with him. He was really professional and told me what he could get for me at my credit score. I got a good one and I figured the process would be easy. He told me upfront that the loan would take up to 45 days. It's a little longer process because the interest rates are so low and they're having a lot of people do it. I put $500 out and learned it was nonrefundable, so I stuck with them because Quicken said they could beat their rate.

I went to their website and filled in a couple of questionnaires. Then, somebody called me and I worked with that person over the phone. I liked the low rates they offered and the convenience. The application process was quick and easy and the rep was very knowledgeable.

My boss has refinanced with AmeriSave probably three times over the last five years. That was a good enough reference for me. Daniel who was my first contact at AmeriSave and who also wrote the loan could not have made it easier. As an accountant, I ask questions and he was good at answering. To lock in the 2.25 rate that I did was paramount to the whole process. I didn't want to do it but when it got to 2.25, I thought, "That would do it." I was more than pleased with the whole process. The experience couldn't have been any better.

My husband found Amerisave and thought their rates were good. We went with them and enjoyed the experience tremendously. They were very quick, very easy and very forthcoming which was nice. They let you choose the options of which percentage rate you want and how much it will cost you. I like that. Our rep was awesome too. He was a great communicator. He always responded.

Updated on 02/06/2021: Save yourself time and grief and avoid this company, after 4 months of excuses I decided not to continue with the loan process. The closing was taking forever and loan officers are not very good at returning calls or emails. I have a good credit and plenty of equity, provided all documents requested timely and yet it took this long. They blamed America first title company for the delay but the truth is that they promise a lot and they don't deliver at all.

Everything was done online. AmeriSave had me fill out the application and they gave me a list of things that they need then I gave them those. When the application was done, about three times a week, if not more, I would get an email and a text saying I need to go into my dashboard and they need more information. I would go in there, and it looked like everything was there. I called my loan officer and he said that everything was good. I asked him why I kept getting the emails. He said he was getting them too. I told him to fix it because it made it feel like he didn't know what was going on.

I went on the web, typed in to refinance, and AmeriSave was first one that came up. That was the one that my guy friend went through, and it worked smoothly for him. It worked awesome for me. I went from 4.5 to 2.62. It was a Saturday morning when the rep called me up and asked me a few questions. The next day on Sunday, she called me back and told me what was gonna happen. The next day, I got an email and it went smoothly after that. I couldn't be more happy. She approximated the process was a month and a half and it was the exact day when she said.

My husband and I had a great experience refinancing our home with AmeriSave. We not only lowered our mortgage rate but also were able to cash out. The process did take a little longer than we expected; however, this was due to the current COVID-19 pandemic and certain government offices being closed causing the delay. Nonetheless, all turned out well. We would like to thank Slade ** who began the process for us and provided excellent customer service until the end. We highly recommend Mr. **!!

I had been looking to refinance with a cash-out refinance and I tried a bunch of other lenders. AmeriSave was the only one that went through with the cash-out refinance with a lower rate. I did everything online and it really worked out well. It went well with the disclosure sheet and I appreciate getting that upfront with all the terms so I could look at the numbers and then negotiate from there. Sal was the guy that helped me and he was very responsive. I had questions at all times of the day and night and he always responded and if he didn't know, he would get back to me. The application and underwriting process took a little while, but I got an amazing rate. I'm very happy.

AmeriSave called me and everything went fine. The process from beginning to end was two and a half months. It's not a fun process no matter who the company is, but it is what it is. The only thing that could have gone smoother is if they verified that they had the correct last name before all the documents were filled out, so that there are no problems later on. When they initially called me, they had my maiden name, so when they created the document, my maiden name was on all the documents even though I told them that was my maiden name, not my official last name. They had to go back and change all the documents. Other than that, Christopher was a nice and professional guy. He responded to my questions in a timely manner as well. He would either call or email me, which are the best ways to get in touch with me.

I experienced excellent servicing from Kent, the loan originator. She was with me every step of the way answering my questions and concerns. The total time took a few weeks more than the 6-8 weeks promised. As it turns out at the date discussed for my final refinance options the rates and offers were much better than first offered. One thing to remember is make sure that you have all the necessary and updated information and not partial information as that can hold up the closing. Also review all items you sign so your experience is as good as mine was.

AmeriSave was very easy to work with. I learned about them through a friend and when I applied, the process took an hour or two. Everything seemed pretty well but towards the end, right before it went to closing, I was looking for the closing documents and I didn't get them until the night prior to closing. At that point, we were going back and forth because I had to check the documents and they weren't right, so they had to send them back up and do it again. That was a little tedious but they were willing to correct the issue and they were quick about getting things right. They stuck to their word, too. From when we started to closing, they were honest.

I went online when I was looking at refinancing, and everything I read about AmeriSave was very positive. Their rates were right in line with LendingTree and anybody else as well. From that standpoint, I reached out to them and it was a great experience. John did an amazing job. I was also able to upload everything from my computer to them very easily. They have their website super easy to navigate and it was not a long process at all. It took three weeks from start to close, which is good. They worked flawlessly as it should have.

I liked AmerSave’s service. I went to LendingTree.com and I filled out my information on the website. Within two minutes, I was contacted by the loan officer, Maryanne. She was good and very responsive throughout the whole process. Overall, I’m happy with the term and the rate because we were on a 30-year conventional and we went to 15. We saved about $90,000 five years off of our existing loan. We weren’t happy about the points, but it’s alright. I wanted the 2% fixed. The only thing we were annoyed with, and it wasn’t Maryanne’s fault, was that when we were doing the paperwork, we sent AmeriSave the page that they needed but they kept insisting on the entire trust agreement. We were not gonna give it to them. It wasn’t any of their business. So, if that was gonna be a deal-breaker, then forget it. But fortunately, it was not. Everything went smoothly and quickly.

Some of the other people that were reaching out when I looked to get a quote were a little too aggressive. I didn't get that vibe with AmeriSave. I was previously with Wells Fargo, and they were such a disaster to deal with all the time. After dealing with Dominic a couple of times, I realized that that was the way to go. He was the one I dealt with the whole time and I was impressed by his responsiveness. From the moment I reached out to Amerisave to getting the approval, from underwriting it, it was a matter of days. It was even during Thanksgiving, and we still were able to get everything done quickly. It was very smooth and it was exactly what we were trying to do. We didn't even need an appraisal.

I did a refinance with money out through AmeriSave. The application process went great right down until we got to signing. The rep, Christine, was awesome. She was great the whole time. We got to the part where the notary comes out, we signed all the papers, and then he left. A week later, we're still waiting for a check and we don't know what's going on. I got a call from this guy from the company that the notary worked for. We didn't sign all the papers and it was all our fault.

Everything went real good. It took a little over three months and it's a little bit longer process considering what's going on but I'm very satisfied.

Corey, the AmeriSave rep I worked with, tried as hard as he could. He made some promises ahead of time that, unfortunately, didn't come true. It's a crazy time in the mortgage business right now. But we talked that through. He got it done. The loan worked out and we got the rate we were looking for, so that was good. It just took a lot longer than he was promising.

Updated on 01/25/2021: I’m at 83 days and still no closing date. I was just told now we need a well test, I just bought the house a year ago as a VA loan with all the test possible. I was also told at week 8 by a “Vice president” that they would work night and day to finish this process. Three weeks later and I’m still have no idea if this will happen this year. I WOULD NOT RECOMMEND AMERISAVE TO ANY VETERAN for a refinance cash out. They are very incompetent and slow, not to mention the horrible customer service!!

Communication was great! Their online portal is very easy to use. It did take some time for the loan to complete due to the amount of folks taking advantage of the great rates. My loan originator, Sal **, was amazing!

Mae ** was extremely professional and always prompt to answer questions. We were shopping for a refinance company and once we spoke with her at AmeriSave we immediately decided this was the best choice for us. She walked us through the process and stayed in constant communication with us.

I wanted a lower interest rate and to take some cash out so I got refinancing through AmeriSave. Everything was amazing. I had started trying to refi with my old mortgage company, but they were playing a game with me. But Amerisave came right out and gave me the bottom line. There were no playing games and no trying to wheel and deal me. The only person I had an issue with Amerisave was the notary. She came to the house. She stayed in her car. She went over the papers with me piece by piece and when it got to my aliases, she started making fun of me. Her husband was in the car with her. I told her that I didn't I like the idea that she was talking about all my names there in front of her husband and she just kept laughing. But everybody else in AmeriSave was awesome.

It's easy to get started with AmeriSave. The customer service team was very good and the rate was good too. Everything was great.

The loan processor was very helpful and tenacious and that was good. She made sure that she followed through. However, they asked for a ridiculous amount of documentation, which was completely unnecessary. We weren't also happy with the terms because the way they viewed our income did not allow us to qualify for the lowest rate at a 15-year loan. We had to settle for 2.5% at 30 years. But, overall our experience with AmeriSave was fine.

AmeriSave handled our refinance very professionally and we'd definitely recommend them. They were very responsive to all of our questions, explained the refinance process, and got us a great rate, saving us hundreds of dollars each month on our mortgage payment.

Amerisave was there every step of the way to provide timely and professional service. We were originally looking to refi with Chase or WF and decided to shop around for different quotes. Amerisave blew everyone out of the water with the lowest closing costs and best rate. I would highly recommend contacting them to at least see how much money they can save you.

We had a great experience with our refinance. All of our questions were answered and everything went exactly as we were told. Coda ** did an excellent job as our loan officer. Would definitely keep them in mind again if we move.

Very happy and satisfied with the service provided by Mae **. She was very professional providing timely updates and making sure the closing is on time. Her service exceeded my expectations. I am a returning customer and each time the service is awesome. I would highly recommend her.

The loan person Mr J ** did a good job overall. It was difficult getting all others Amerisave personnel to return calls including customer service.. The same goes for Fin Title not returning calls. I looked up the VP of Fin Title Ms. ** once I learned they had the responsibility for paying my county taxes which were not paid when due. 12/31/20. Ms. **. She made a few calls and called me back and they were paid with a week no thanks to Amerisave. It seems Amerisave personnel don't understand the overall process which is the reason not wanting to get involved or accepting responsibility and help the customer.

The application process was fairly easy. I had a great interaction with the rep. It was very fast and prompt. But there could be a little better communication during the underwriting process. They could have a little more frequent updates and time estimates for closing.

I had a very good experience with AmeriSave. I contacted AmeriSave and they provided more competitive rates than other lenders. The refinance took less time to get closed and I was able to upload easily all the details on the website. However, one time, I already uploaded the documents into the system, but I was asked to provide the same details by the underwriting team. If they could get access to all this information upfront, then probably, they don't have to wait for the same information to be provided to them again. That may cut down the timing and the overall process.

The application process at AmeriSave was very easy. I had a very good experience with their customer service reps. They were very straightforward and forthcoming. They answered all of our questions. They did a great job. We're happy with the rates and terms as well. Everything's gone very well so far.

Brent was very helpful in getting all the forms completed. Great adviser and sales associate. I will recommend Brent others to Brent when they need to get a mortgage or a refinance. This was my first refinance and it was the first time I accomplished almost all of it online.

This was my third or fourth loan through AmeriSave. The last two have been coordinated by A. Mario **. He has been EXCELLENT. Knowledgeable, straightforward and follows through on what he promises. The application process was easy, fast and efficient. I would highly recommend Mario and AmeriSave for mortgage needs.

We would highly recommend AmeriSave Mortgage to our friends and family. Refinancing is a big step to take but with the help of our loan originator, Lyn ** (she was amazing!!!) we got it done with no problems. Right now is a great time for anyone to refinance their mortgage and we would recommend AmeriSave to anyone.

Kent ** was super to work with. Thank you Kent. I wanted a veteran backed loan and this took many back and forth passing of information. AmeriSave would really miss her word, dedication and service to the customer and the company.

I refinanced with AmeriSave and was very happy with the whole process. I had a great loan officer who took a lot of time explaining everything so I knew what to expect throughout the process. The rates were the best around and there was no hidden costs. Would definitely recommend!

AmeriSave provided great service in explaining, supporting, and adjusting to our circumstances and desires during our refinance. The company has the will and means to deliver the best service to a client. Its agents, James ** (always in an upbeat mood) and Joshua ** were attentive, patient, and resourceful. Eventually, they delivered an exceptional financial product - we are very happy customers!

Our experience with AmeriSave was wonderful. They are professional and very reliable. From our first phone call up to completion was timely, professional and informative. The customer service exceeded our expectations, our case manager Julianne ** answered all our questions thoroughly and clearly, her guidance was exceptional, she returned our calls and emails immediately!

Had my previous mortgage thru Amerisave. With the rates so low I a re-fi may be in order. I included Amerisave in a 3 or 4 company review. Went with Amerisave because of the great experience the first time around. I was not disappointed. Had the same agent, Russell, who did another great job getting things in order and moving along through the process. I would, and have, recommended the company and Russell in particular to friends and relatives.

I was able to get cash out, a low rate, switch to a twenty year mortgage saving 8yrs for the same payment. Now I have the money to replace heat pump, repair decking, a carport and other repairs that were needed. Service was fast and Laura G. who worked with me did a fantastic job. Thanks.

This was a very easy refinance. I believe it was under a month from start to finish. As long as you have the documents they need, it can move quite fast. And the service was quite outstanding. I strongly recommend.

I have been through mortgage process five times and hands down Amerisave is the best. They have the best interest rates and a very good customer service. I will highly recommend them to anyone who is looking to buy a home or refinance.

The first person we worked with, Carlos, was amazing. He communicated very well. Was responsive to our emails, texts, and phone calls. He was able to answer most of our questions and if not he got back to us quickly. After our loan was ready for underwriters and handed over to the next loan person the communication fell through the cracks. The service became very spotty. There were times we didn’t get a response to a question in over two weeks. We needed to have our situation pushed up to a supervisor to get things moving again. With the same person. Which ended up having issues again with communication. So overall we are happy with the product and the end result. We are unsure if we would work with this company again strictly based on the poor communication of the second loan officer we worked with.

This was the fastest and easiest refinance I have ever gone through. The rates were fantastic and staff was extremely helpful. This was so painless and easy. I almost thought something was wrong. If I had one mild drawback, it would be the closing costs were a little higher than others I shopped. I began my refinance after some of the people I work with were doing their refinance with other companies and Amerisave closed my loan long before my co workers. I would absolutely do business with Amerisave again.

Always kept me informed and the process moved quickly. Everyone I dealt with was very courteous and knowledgeable. Rate was locked in quickly and held through the process. It's difficult to find an online mortgage company that is trustworthy since you never actually meet an actual person. I would highly recommend!!

I have refinanced the mortgage on my home twice with AmeriSave Mortgage to lower my interest rate. Both times, the representatives were kind, friendly, knowledgeable and professional. The entire experience was quick and I was made to feel important to them as a customer. I was kept informed during the refinance process and everything that Amerisave promised, came true.

I am satisfied with the entire process from the first phone contact to the first months payment. All communication was open and upfront. The closing process was organized and efficient. The financial benefits was very helpful, and helped me with my overall cash flow.

I am very happy with the service provided by AmeriSave for our refinance. Francisco ** was incredibly helpful and friendly and explained the process in detail. I would highly recommend him and AmeriSave. I was very happy with the outcome.

At the time of Application, I was vivid about NOT selling off my mortgage to some XYZ Mortgage company, and damn it happened! LIARS, JUST LIARS! I cannot even pronounce the name of this Foreign Mortgage Company with a Single Suite Office. Reviews of the company is horrid.

I could not be happier with the customer service and genuine interest in helping me refinance my loan. AmeriSave has an efficient operation and Ian ** is a 5 star employee. I highly recommend this company and specifically Ian if you are looking into refinancing.

At closing $864.28 was due to us at closing and it has a few months since we closed and we have not receive any payment. It’s interesting that when the money is due to come from the borrower you want the payment at time of closing but when it’s due to the borrower it doesn’t happen very quickly and I have to chase someone.

I refinanced my second home. I was very pleased with my loan originator, Trevor **. He was extremely responsive to questions and concerns. My only hesitation for 5 stars is the length of time (12 weeks) it took to complete. On the positive side of that-the rate went down a half point! I would use Amerisave again if I purchase or refinance again.

I refinance one property and cash out on the other. Both was done by one agent although it took a very long time but the experience was great. Yossi was my agent and he was always available to address my concerns.

I was very pleased with the AmeriSave loan application process. Once my loan was approved, I have been very pleased with the follow up assistance whenever I had a question. All representatives have been knowledgeable and were able to address my concerns quickly.

My experience with AmeriSave Mortgage lending officer/agent has been great. Excellent guidance at every step of the process and helped me understand all aspects of the process and felt comfortable throughout. I will be happy to recommend AmeriSave to my friends.

I had been happy with Amerisave's service throughout the initial process but now there seems to be a glitch and problem with transferring the wire transfer/payoff to my initial mortgage holdee to Amerisave. My mortgage loan originator has been helpful but this problem has caused me great concern, (credit report issues and house lean issues, payments in arrears etc.) This problem has not been resolved fast enough and since this was a wireless transfer of funds I don't understand why it can't be traced and a decision made immediately? Not happy with this time frame.

They were very attentive with feedback at the beginning, however that attention waned later in the process. Would be nice to have more direct feedback towards the end of the process. They completed the loan on a timely basis.

Had a smooth experience with Janelle ** and the rest of the team at AmeriSave from beginning to end. We got a great rate and lender credit and are now saving almost $500 per month on our mortgage payment. We also closed very quickly so we could start saving money earlier than we expected.

Only issue I had was that I was switched from one representative to another twice. Amerisave requested the same documents multiple times and for four months of information. I needed to talk to a supervisor to remedy this. Otherwise it was smooth.

I have nothing but good things to say about Amerisave. From my very first contact with Amerisave to the very end I couldn't be happier. The entire team that I dealt with was very easy to work with and the process was quick and painless as refinancing can be. I highly recommend AmeriSave.

Very good customer service. The timing from start to finish was very quick and no hiccups at all. Even some of my silly questions were answered promptly. I would definitely recommend to a friend and I have over the years.

Had a very good experience with Amerisave. Refi did take longer than originally suggested but all worked out and Amerisave kept its promise to hold our rate from time of application even if increased by rate lock date. Thanks Amerisave!

Daniel was diligent. He was courteous and professional. He worked with me to make sure my goals were met. Not only did he focus on my needs, he ensured the process was as easy as possible. I would definitely recommend AmeriSave.

My existing mortgage was paid off 27 days after closing, causing a late fee to be assessed, which I had to pay and shouldn't be my cost. The person I that oversaw my refinance didn't respond to my inquiry about it. Very bad customer service to ignore after the fact.

Explain step by step procedures. Always someone available to talk to and answer questions. Fast and reliable, trustworthy. I feel confident in what they are doing. Thank You Very Much Happy and satisfy with My Experience with AmeriSave Mortgage Corp.

My process of getting my Amerisave loan was GREAT! I couldn't have asked for a better loan process. However, your Customer Service is another matter. The wait times have been between 30 - 55 minutes, why? Once the phone connection was made I was given excellent service. So, correct your phone wait times and all will be perfect.

The process was mostly online, I got a great rate, and they are very responsive to questions I had. Appraisal was super fast and most everything else was smooth. This was the second time I have used Amerisave. I will try them again in the future as well.

Fast and easy process to refinance. All docs submitted online and accurate timelines for closing shown. The process was efficient and painless from loan application and right through to closing. Loan closed on time and with no fuss or problems.

Did a new mortgage/refi with them in Nov. 2020 and they were great. Super responsive, professional and friendly and handled everything quickly. From start to finish we had everything completed in 35 days and my old mortgage company said it would take up to 90 days!. Great people to work with!

I was overall happy with my refinance experience. I was not happy that I was sent a large check that UPS laid on my porch on a raining day. I had to send certified letter to the credit union which is over an hour away. I have not received verification that they received it (sent a week ago). Other than that all was good.

It was a pleasure working with AmeriSave on my refinance. Everyone was helpful. They responded to my questions quickly. This was the easiest refinance I have ever done. The rate is great! I’m very happy and would recommend them to others.

Very efficient and knowledgeable. Would definitely recommend a friend. Was very good for getting back to us if we had any questions. Now is the time for all good men to come to the aid of their country.

My agent was very nice. It took entirely too long to process the loan. They asked for the same materials and information again months after they had already received it. Won’t use them again. I won’t use them again. It took four months to complete the process.

My originator, Joseph **, was excellent. He walked me through my options and was always available to help me achieve the best rate for my family. My processor Tammie was very attentive and worked hard to make sure my loan closed on time. I recommended them already and my friend was also very happy.

The expertise of Jonisse ** my loan officer is what made this loan go so smoothly. She was in contact with me every Day and Was on top of any problems before I ever knew we had missed anything. She is the best asset your company has and I feel she deserves a raise. This was the third time I used Amerisave and In the future I would not hesitate to use them again. Thanks for all you do Jonisse.

Experience was excellent. Amerisave agent was attentive and careful. Always courteous and responsive. Valued his effort to work out the purchased of my leased car to make a refinance loan possible. Loan terms were beneficial and better than competitors offered. Paperwork was completed in a timely manner.

My mortgage broker, Marc **, is phenomenal. This is the second refinance we have completed and the process is fast, accurate, technically easy (uploading documents, etc.) Marc always answers my questions quickly and his team is also excellent. Highly recommend and have done so.

Was done all over the internet and notary came by our home to have us sign final documents. Money was available in three days. Was able to speak with one main person and was contacted with closing papers to review prior to notary appointment.

The entire experience from our initial contact all the way through our closing was excellent. Everyone was quick to respond, professional and courteous. Our closing was right at our house so it was very convenient and timely! I would highly recommend AmeriSave for your mortgage and refi needs!

The initial person I spoke with was Jhoan. He was very pleasant to talk to. I chose to go with Amerisave because of the way that he put everything together. There was very good communication. The rate rate and terms are good. It knocked our payment down 500 bucks a month. I've got my online banking set up with them, so the payment is automatically done. It worked out fine.

My experience with AmeriSave was great. Adam, the salesperson I dealt with was excellent. We had a couple of snafus with the notary coming to the house and we had to reschedule. Part of it was due to the mortgage being at our summer home, not at our regular home. So they were planning on going to our summer home, which is a good distance away. There was a little bit of a mix-up with that. But it had nothing to do with the job that Adam did for me. He was really good. I appreciated how that went. When the other team came in, it became a little bit more difficult to get that process done. But, Adam stepped in, rescheduled it and got it all cleaned up. He did what he said he was going to do. Right from the get-go, his numbers were on the mark and they proved to be so all the way to the end. That to me is the most important.

My experience with the rep of AmeriSave went very well. He was very personable and helped me when I needed extra help with it. He came when I needed him. I'm also very happy with the rates and terms. I would recommend them. They were an excellent company to work with.

Our experience with this company started over 90 days ago, October 3 2020. We were told it would take 45 – 60 days to complete the refinance mortgage. Since then there has been nothing but constant confusion, delays [on their part], sloppiness and unprofessionalism. We have uploaded the same documents to their portal numerous times. What is happening to these? Are they secure? We think not. We have also dealt with many different people that appear not to communicate with each other. I have no confidence if anyone actually knows what is going on. Email and phone calls are never responded to. Called the customer service number asking to speak to a supervisor and never heard back. Finally we were sent an email stating there was conditional approval from underwriting.

AmeriSave has dedicated employees that are there to help me find success in refinancing my house. My experience with them was very simple. They made it very straightforward. They have the portal and it's easy to see what we needed to do. My loan rep was willing to share his cell phone number so I could just text him and get quick responses. He was willing to always help.

I had a really bad experience with a different lender that took forever and I finally gave up on it. I decided to try AmeriSave and it was a complete opposite. It was quite efficient and I was very pleased. The initial representative that filled out the loan papers was awesome. After that, I didn't have a lot of interaction with people, but everything was efficient.

I was impressed with Brandon and the way he handled things. Somebody that's a little bit more sensitive and willing to work with me seemed like the way to go. Brandon said that the application would be anywhere from two to three months max. He said they would try to pull it off in two and they did. The rate I got was good. I’ve already shared AmeriSave by email to a couple of people.

I am working with Dawn ** and a few others. My loan is still being processed. I am tired of getting the run around. BASED ON HOW MY CURRENT REFINANCE LOAN TURNS OUT I MAY FIX THIS REVIEW.

AmeriSave's pricing is better than the competition. The reps are helpful, reachable and easy to work with. Getting everything set up with them was easy and it was all online. If you need a personal touch, it's not necessarily there and there is no office to go to.

Everything was great during the process with AmeriSave. I gave all my information to the first person I talked to and we started coordinating everything. He explained everything well and I was able to lock in the rate I was looking for within two weeks. Within less than a month, I was able to refinance. The rates were amazing. I didn't pay any fees. For points, I got a 2.5 rate, which I don't think I could ever get lower without paying the points and the closing costs were less than any other time I refinanced. I'm pretty happy with the service of AmeriSave. Overall, it was timely.

Applying with AmeriSave took a while but that was probably because of COVID. I also wish that their rates would go down. I got mine at 2.75 and sometimes, even their own site would show that the rate goes down some. Other than that, their reps communicated and responded quickly. They told me like the way it is. AmeriSave saves me 500 bucks a month. I've already recommended them to a bunch of my friends.