AmeriSave Mortgage Reviews

My house was refinanced in under a week, which was super-fast. It was a combination of not asking for too much and having all the documents ready. Plus, the guy that I worked with at AmeriSave was very responsive and super knowledgeable. He got everything done and got us a lower interest rate. It was a better deal than what the mailer had originally even said. We got the money for our refinance, which just came through. It looks easy to pay so if everything continues to work the way that it has, I'm very happy.

Jonathan was so extremely knowledgeable. The agents in Montgomery, Alabama kept saying, "You need to go local. You don't need to use these companies. You need to go local." Jonathan would tell me things and then they would say, "That's just not possible." Then we would go back, and Jonathan would say, "Well, yes, it is." He was always proven to be 100% correct and the local people were always proven to be 100% incorrect.

The rep gave me a list of everything I needed at one time and I got everything together that I needed to send AmeriSave. He explained every piece of information that they sent me and didn't just graze through the document. He took the time and took me through every piece of that paperwork that I did and explained to me what does what. Altogether, the application and underwriting process took a total of three weeks because they had a new guy that was over my account and he didn't know that everything was ready to get sent out to whoever the last person is in the process before I had to sign the paper.

The rep explained what I needed to get in order and guided me in the right path. He was easy to work with. The process took only a few weeks.

Working with AmeriSave was a great experience for me. I enjoyed working with Zach, my mortgage loan officer. He made the process very smooth. AmeriSave did a good job of getting everything done quickly and what we needed to provide was clear. It was just making sure we got all the paperwork in. The process took four weeks and that was fine with me.

Our interest rate is so good. We got a conventional 15-year loan at 1.99. The reps were wonderful. They kept up with us constantly. The thing is you don't necessarily work with just one rep. It's whoever's in their office. So, we get texts or emails from one rep, and then the next one will follow up. Then at the end, the original loan officer person sent us an email saying thank you and congratulations.

My refinancing was very easy. The guy I worked with was very cordial and clear. He had all the information and answers I needed, and some. I worked directly with him, sending him information, and he facilitated it to who needed it.

AmeriSave was pretty good. Everything went smoothly except for the payoff information that I had to make a call through Equifax. That was horrible. It took over a week to connect. The calls kept dropping, they were really distorted I couldn't hear or it took a really long time for somebody to answer. Also, the online confirmation for the release of mortgage documents through Equifax wasn't really brought up with anything so I was surprised when I had to do it and then it took so long. Other than that, the rep was really good. Everything was explained in layman's terms as well as business language. I know a little bit about financing and refinancing so it went pretty smoothly. His requests and emails were understandable.

I got a 30-year loan from AmeriSave because of the rates and the process was fairly easy. People should go to them.

Anything is usually a hassle paperwork-wise but I didn't mind working with AmeriSave one bit because it was so easy. Everybody worked with me really well and made sure I was getting the right stuff turned in. The first officer I had ended up quitting but even during the brief period that I worked with him, there was fantastic communication. It was the same thing with the second gentleman that came on. If I had any questions, he was on top of it. The assistant was fantastic as well. Anytime I had a question about something and she wasn't 100% positive, she'd find out and call me right back. It was all-around a very pleasant experience.

AmeriSave had good rates and I got a 30-year fixed loan from them. Daniel, my loan guy, was really helpful with answering questions and getting back to me in a timely manner. I just wish their website would be a little more user-friendly with everyone. Nonetheless, I’m happy with my experience.

AmeriSave made the whole process so easy. I would recommend them to other people. I worked with them a couple of years ago in 2019. Then Eric sent me a text that just said, “Hey, I just noticed that you could probably save a lot right now if you refinance.” I hadn't thought about it, and he did saved us so much money. If I hadn't gotten that, I wouldn't have pursued it. My husband and I are really happy. The whole process was easy. Then he got us some extra money. I'm going to get new kitchen counters. So, it was wonderful. I did the process one morning. My husband and I were sitting in the living room with our phones, and Eric was on the other end. He was very patient. If I had trouble logging into something, he talked me through it. So, it wasn't that difficult at all.

Gary helped me with questions or anything that I had. He was always available to answer and if he wasn't, he got back to me as soon as he could. Also, I like his vibe. I like how he answered the questions. The closing also went smooth and the young lady that came out to the house was very nice. Everything was perfect and just what they promised is what I got. I got out of HUD and now I'm in conventional.

I began an effort to refinance through Amerisave in October of 2021. I provided everything that was asked of me initially, including the $500 non-refundable fee. Shortly thereafter, my loan officer began demanding more & more information from me, a sizeable amount of which was inapplicable to the situation. Phone calls & emails went unanswered, voicemails unreturned, yet the situation never improved. I was eventually contacted by a random agent there who actually attempted to assist me, but was unlicensed, so she couldn't really do much besides send intracompany emails to other departments.

I have difficult taxes, investment properties, and my own W-2’s. It wasn’t clear cut that other people come in with. Everybody was saying that they couldn't work around the certain issues that I had. A lot of people were having a difficult time separating a W-2 from an LLC. I had Amerisave review my information beforehand and they came back with saying they know how to work around it because they deal with it often, and they were right. I had three other companies that were dealing with it, and Amerisave was the only one that was able to come through.

The process with AmeriSave was extremely easy. We took some equity out of the house. We refinanced it because we decided to stay here after we retire. It freed everything up and made us relaxed. It's always nice to have some cash in the bank quickly accessed. AmeriSave was extremely timely and informative. They moved it along. If you looked like you were taking a little too long, they kind of prompted you like they should. The process was relatively quick which was really surprising. It was about as good as it could be, considering all the different things such as titles. It started on 9/11 and we were already done by 9/21. We had to wait for another week or two to get our money, but that's all right.

The application process was quick and easy. It took two weeks from the time I found a house, went under contract, and AmeriSave gave me conditional approval. Unfortunately, I couldn't get ahold the rep I worked with through email or phone. She never responded, so my agent reached out to a higher representative with AmeriSave and they assigned somebody else to my account. That person was very helpful.

Janella was our first person contact and she was super friendly. She was trying to do everything she could to make our loan go through, and we appreciated the customer service. We were very comfortable with the rates and liked that our PMI dropped off of our original mortgage. Overall, everyone was very friendly and professional, and we appreciated that.

This is my 2nd refinance with AmeriSave within the last 6 month. The loan office is Bradley ** for both refinances. He is very knowledgeable about the products. The most important is the great customer service he has been consistently providing. Brad always promptly answered my questions along the process all the way to the final closing.

Refinancing my house was very simple and easy. The process took three weeks and it went smoothly. The rep was very informative and easy to work with. He wanted to give me as much information as possible to help me out. Working with them has helped me out paying bills and helped me save some money. I'm very happy about that.

The AmeriSave staff was very nice and professional. It was a very great experience. AmeriSave's fees were outstanding. I plan on referring everyone to them because of their fees and the way they handled the processing of my mortgage for me. I do plan on refinancing in six months, and I will be going back to Clint, my loan officer. I enjoyed working with him very well. He was very responsive and even responded to some of my emails, which I wasn't anticipating, kind of late in the evening. When I work and I can't send AmeriSave an email until late in the evening, I didn't expect to get a response until the next day, which is fine but there were times that he did respond that evening.

I enjoyed working with AmeriSave a lot. I was able to lower my rate. I was able to knock off PMI, and I was able to take out a chunk of change that I needed. They made the process very simple for me. I just had to upload everything and the website was pretty simple. If they needed something, I uploaded it, and it was done. Their rep was very persistent. When I had a question, he was right there. He did his job. I would definitely recommend AmeriSave. It worked for me.

I'm a little frustrated with the process because something that should be simple was made a little more complicated as far as getting the forms that Amerisave needed from the insurance company. Just by listening to me on the phone, you can tell I'm older, but I know what people ask for and I get it for them. We did all we could on our end to comply, but every time we got one form that we thought was the right one and it was done and over with, there was something else that they needed, or they didn't get it or it wasn't faxed to them. They bugged the heck out of the insurance company that I have the homeowners insurance with that they got a little frustrated having to get so many calls from various people that work for Amerisave asking for the same form.

The process was good. I contacted the initiator by email, and most of the communication was through email and most of the documents were submitted online. Amerisave didn't need an appraisal because I had earlier financed the house with the 25% down and the value has gone up. I was very satisfied with the way things went. Other than I can't make payments online and there is no website that I can go check my statement, I don't have any complaints.

AmeriSave's rates were lower compared to others. I like their online process, too. There were a few improvements that they might want to take into consideration. There are documents that you upload into their portal. Then once you upload it, it takes a while to refresh. Then the following day or two, you will get another message that says that you need to reupload the same documents. But other than that, the steps are pretty straightforward. Their agent, Brian, was great and very responsive.

I found AmeriSave Mortgage online and I checked its reviews and made a call. I talked to a gentleman. We needed a lot of advice and he was very knowledgeable and helped us know what to do. We thought about it for a couple of days, and then we did the application. The approval took a while because for some very strange reason, they required appraisals even though we were only asking for 30% of the value, and we had to wait for that. When we started, our rep, Justin, told us it would take about 90 days, and it took pretty close to that. We were just upset that we had to blow $500 on appraisal. We didn't understand why that was required. We also would have liked to have had the rates a little bit lower, but we had had a bankruptcy in our past, so we understood that there are consequences for things, and we were very happy to be down at 2%. It was very good for us and it's going to allow us to help our son buy a house.

Everything about this company and the process was great, except for the estimated payments. The first year payment was as promised (the hook) with a better interest rate (2% as opposed to 4.675%), 15 year mortgage instead of 30 (knocked 12 years off the loan). The best part was MY PAYMENTS WERE ESSENTIALLY THE SAME. Then my payment went up by $300/month for escrow. Make sure you do your homework for Escrow Cushions and Escrow Shortages before getting snagged.

AmeriSave was competitive and my experience with them has been good. Their people were experienced. They were able to walk me through my questions and answered all the queries that I had clearly. They were also approachable and reachable over email as well as by phone to clarify any doubts that I had. So, I had a pretty smooth process going for me. The person that helped me was Kimberly. She’s very clear in articulating things and very transparent in explaining. She takes her time to answer as many questions that I have. So, I was pretty impressed by her skills and ability to help answer my questions. There were some delays of the initial set of documents that I had uploaded. There was some clarification to be thought. But thereafter, it was pretty fast. I was done in about a couple of weeks.

When we called AmeriSave, the gentleman that I spoke with was very helpful and made me feel comfortable with them. He was very polite. Every time he would contact me, I had to give the last four numbers of my phone. That helped me feel confident that I was speaking to the right person. The only thing was all of a sudden, we started getting all these cards, and at the end, we figured out it wasn't from AmeriSave. It had AmeriSave on the paperwork but it was from some people saying that if something happened to one of us, it was like insurance. Other than that, working with AmeriSave was very convenient.

The rep Madeline was fantastic. She was really friendly, very straightforward, professional, and everything went as fast and as easy as possible. Everything was done within a week and a half, and three days later, we had the money in our account. The last time we refinanced a couple of years ago, it took us a month and a half. This time, Madeline got to the bottom of things and guided us through the fastest way. In our case, the loan would take longer, but she said if I went alone without my wife, we'd get it done, and she was right. As soon as I removed my wife from the loan because of bad employment, the next day, we were approved, and the rate is 3%, which is good.

AmeriSave's rate was very attractive and the representative I worked with was very professional and very quick. I had another company also but I chose to go with AmeriSave. The application and underwriting was pretty quick and everything was done within two weeks. Everything was great, too. But I noticed when I called a few times to set up my auto payment that their whole system had some issue and I was not able to hear the person on the other end. The voice was breaking. She got my information and in between, the line got disconnected, not because of me but something happened with the phone system then on AmeriSave’s side. So they need to look into that. It was frustrating because getting the right people takes time. Then all of a sudden it got disconnected. And I expected a call back but I didn't get one, so I had to call back again later. But other than that, I'd tell others to go for AmeriSave.

I have the best experience with them. I highly recommend them. I got the house and the payment I wanted, and everyone was so helpful. I got the contract and closing of my house in the same month. It was fast. Thanks to everyone again.

Blake, the representative, was on top of things. He worked with me the whole time and if I asked him via text or phone call, he responded within minutes. The process took longer than expected, but it was not because of AmeriSave. The seller wasn't ready to sell us the house because she didn't understand the process, and AmeriSave explained it for her. Usually, as a lender, they don't do that. But they stepped in and helped, and they were ready to go in two weeks. They were very communicative with the process, and everything was transparent. The rate and terms were excellent too. I compared it with other companies and they were definitely lower.

AmeriSave's process was easy to understand and it was simple. I was able to do the majority of it sitting on my butt at home. The rep I dealt with was courteous, helpful, and when she didn't know an answer, she was quick to find someone that did instead of just making stuff up. But the whole necessity of a notary is an obsolete process. They’ve got systems in place already and certainly, with the state of Texas, if you have an image of a person's license, you can verify his identity. All of that could be done online. So the closing ought to be online at this point, with the signing, software, and the ways to verify identity. Other than that, working with them allowed us to ditch our PMI.

AmeriSave is lousy. My closing was scheduled for Saturday at 10:00. I got a call from the local notary that they hadn't received any of my documents. I planned everything leading up to it that week and it didn't happen. I also received duplicative emails, text messages, and phone calls from different people for the same issue. The computer system, the people, and the communication were just horrid and irritating. Then, they don't even really realize what the laws of the state are with regards to sole and separate property. The property that I refinanced was mine so it was separate before the marriage even took place. It's already a stressful enough situation as it was going through a divorce, let alone trying to convince my wife that she has to attend closing and sign all these documents for a piece of property her name's not on the title for.

Their rep Grayson is the greatest guy. If not for him, I wouldn't have gone for AmeriSave. My experience is pretty good. Everything took three weeks.

Brandon broke things down and then if I had questions in regards to underwriting, he gave me the number of a person I could speak with. AmeriSave made me feel more comfortable as I started and went through it because I wasn't 100% sure. The rates are really good. They helped me change my flood insurance. I’m divorced and it was in my old married name with my ex-husband, so that actually made me change it over, which I should have done years ago but I never did.

AmeriSave was non-invasive. They're very good. They answered all my queries. The entire process took around a month, and the loan officer, Patrick, was prompt. Whenever I called him, he answered the call. Go for AmeriSave.

The reps were very easy to work with and t-fir the most part, anytime that I sent emails, either them or their manager would respond to my questions. The application and underwriting process took less than 20 days. It was quick. I was expecting though that the payout for the money that AmeriSave gave me back would be a direct deposit. But it came in an overnight check. I didn't realize it was doing that and I would have liked to have known that because it was sitting on my front doorstep when I got home one day.

AmeriSave could have provided information as to whether we would like to have our taxes and our home insurance under escrow or not. Also, they were charging points. We opted for not to have that charged because we would have to pay a higher closing cost. Also, they weren't as upfront with the closing costs. I wasn't happy about that. It would have made the process a little better if they would have informed us about the closing costs upfront and how the rate was low due to buying points, as well as how the money would be in escrow, and that would be like the monthly mortgage, instead of letting us have the option of removing it upfront. We couldn't get in contact with them after we finalized everything. After it passed to another department was very difficult for us to get ahold of them. Then in order to modify any changes to the whole mortgage, it's difficult.

I love the gal I worked with. She did a great job. She was so sweet. She's the only thing that saved me. It was like, God, poor thing setting up me because I have seven homes and a lot of them are paid for. We had to go through each one. She was neat and was trying to be honest. The loan however stressed me out because AmeriSave Mortgage doesn't have anybody. When I talk to somebody, they kept giving me the same information. I turned it in, and it was a robot. I couldn't stand that. They would say, “What do you need now?” I turned it in and Gianna kept saying, “Don't pay attention to it. They just keep doing it.” I don't know that. Also, AmeriSave had to ask stupid questions. “Why do you have this house? How did you get this house? Why do you have this in the bank?” “Oh, for God's sakes. I'm a single woman, and I make a lot of money. Sorry. I don't have a husband.”

I was refinancing my mortgage and used AmeriSave. Everything was good. People should check them out.

David, the rep, has always taken care of me so I go back to him always. He answers any questions well, always follows up, does things the right way and he explains everything well, which is rare in the industry, but makes everything very clear and has good customer service. The online application process is seamless and fast these days. It’s a lot less time than it used to take. It probably took me 15 minutes this time for the app. So, it was good. I had to send documents in but everything is very streamlined these days so my application didn’t take very long. If I shop around, I could probably find a slightly higher rate. But David lets me know when it's a good time to refi and I'm not worried about getting the cheapest because I get a good experience. I'm very happy with that experience. So, I'm not always looking for just the absolute lowest rate.

I made my first mortgage payment last month, but I got a letter in the mail stating that I could do the monthly automatic draft, or send in a check every month, which is fine. But AmeriSave does not offer the option to go on their website and make a payment each month, where any other house that I've purchased, I'm able to login and make my payment right then. I don't want anyone touching my bank account. They don't offer that. And I don't trust the mail system either. So if they do have it, it’s not offered in this letter. Other than that, they were very friendly. The loan officer helped me with several things. My husband and I contracted COVID in the process, which put us behind a couple of weeks. They were fixing to cancel it all because we couldn't provide all the information they needed in a timely manner. He pulled some strings and got it reinstated at the interest rate that we were promised. So we were very pleased.

I filled out part of the application, but I didn't finish it. Somehow, AmeriSave started calling me. And the first time or two, I said, “No. I've changed my mind.” Well, for some reason, on that third call, whoever called me, they said, ‘Will you talk to us?” I said, “I’ll tell you what. I'm in a good mood today. If I tell you exactly what I want and you tell me yes or no, I’ll do business with you.” The rep, Lucas, was amazing. He listened and he knew what he was doing. He met every one of my requests and we were able to close in a week.

We had already used AmeriSave previously. This time, the process took a little bit only because we started early. We had already gotten a refi and we had to wait for it to mature. But once that happened, it was pretty fast and within 30 days.

When I googled "best customer satisfaction for a refinance," AmeriSave was the first one that came up. I called them and we did the whole application over the phone, on my laptop, and all I had to do was upload some documents to the rep I was working with. And it was super easy to get my information to her. I had all my information ready, so that probably helped the process a little bit. But it also went really fast. Then, the lady that she sent over to do the finding the documents was really nice. The man who came to do the appraisal was really nice as well. So it was the easiest experience that I've had.

There were a couple of tricky things during the application process but the lady walked me through it. It was amazing dealing with the reps. They answered everything in a timely manner and they were very generous. The rate and terms were perfect and I dropped my rate by over a point and a half. Overall, I had a great experience. I’m glad I chose AmeriSave and hopefully, we can do it again in the years to come.

My experience with the rep was phenomenal. The application process was easy breezy. The rate and terms were the best thing since sliced bread. Everything was really good, from the loan broker to the person who was attempting to solidify my documents. It was outstanding customer service.

My loan servicer, Marguerite, worked really hard to give me the information I needed and did what it took to gain my business. I was pretty comfortable working with them though it seemed like there could be a bit better communication between the loan servicer. Marguerite, a few times, had to ask questions as far as whether or not documents were done or not, or documents had been sent to me because it seemed like someone else was sending them to me. But maybe she had her hands tied or maybe she could have had more information or been in the know more about things, just because someone else was doing some of the legwork. Other than that, the rate I got at first was not great. But because Marguerite was able to match other terms as far as interest rates, it became good.

Working with AmeriSave was nice and easy. We had already done a refi and then, the rates dropped again so we did it again. The rep was great. We had just refinanced so he had all the information. It was very quick, which was what we liked. It was wonderful that we didn't have to leave the house, everybody came to us.

I gave them a call and the lady that I spoke to, Angela, was wonderful. She told me what the whole process was and how much money it was gonna be. She also told me what the interest would be and then she walked me step by step through everything. If I didn't understand something about what was going on, I'd call her and then she’d follow up back with me with an email as to what was going on. I've got a whole laundry list of emails on my computer that she sent.

AmeriSave’s application process was quick, easy, simple and straightforward. The rep was very nice and knowledgeable. He answered all my questions and I will recommend him. Also, I had a good rate. I dropped down from a 4.5 to a 2.99.

Amerisave's customer service was really good. My rep was there every time I call and he answered the phone quickly. He had the answer or if there was something they didn't know, he at least would try to get an answer and get back to me right away. The process took a little longer than I would have liked but that was partly my fault because I had an addition that I was in the middle of completing before AmeriSave wanted the appraiser to come out. Also, if you're going to do a cash-out, then make sure you know that the 30-year rate's gonna go up on your interest.

AmeriSave had a better overall pricing for what I was doing for my refi. I applied with them and the process was pretty easy. I worked with their rep, Jacob, who was very knowledgeable and helpful. I knew they were kind of busy, so I understood that he had a lot of clients. But I've been trying to pay my mortgage since the first and I've called, left messages about five times a day, and I've got about five numbers that I called to leave messages with. They told me that I would have to sign up for auto pay and before I can get the auto payment, I’d have to make my first payment. But it's been hell trying to make that first payment and I finally got it in today.

When I applied with AmeriSave, the process took four weeks and it was pretty efficient. The rate and terms I got from them were great and the woman I worked with, Maggie, was great as well.

The representatives at AmeriSave were very good at making things easy because I wasn’t computer-literate. It was the best part. But nine months is too long to wait for a loan. The process was not organized well. They wanted one thing here and I sent that to them, then they wanted one thing there. Instead of them giving you the whole list of what they want so you can send it all in and get it done within three months instead of nine, they dragged it out, which was not acceptable. They should have had a list ready and it could have all been there and end of story. Then, if they needed anything extra, it would have been fine.

The reps were very informative and polite. The application process didn't take long at all because everything was over on the internet. So, it's just plugging in your initials here and there. It was simple and a lot easier. I'm very happy with the fixed rate and a very low interest rate. I was able to lower my time on my loan. If people had any questions, AmeriSave is very willing to answer each and every one of them, so they don’t need to be shy about asking. AmeriSave breaks down everything to you where it's understandable and they’re helpful.

AmeriSave’s application process was simple and efficient. The guy we had was great and made a quick response. It was seamless dealing with him.

I loved working with AmeriSave. It was so easy when we contacted them and they had exactly what we were looking for. Cameron, the rep, was great at keeping in contact with us. If there was something he needed, he would send me an email. We were able to do everything electronically so, that was nice that we didn't have to hunt anything down and go any places. Signing was easy and done right at the house. So, everything was great. The only thing was when there were documents that were needed, I was getting three emails a day, saying that these were needed, even though I had sent them in already to Cameron. But he said those were auto sent. Our payments is going down on our house, which is awesome. We were able to pull cash out of our equity and still be able to save on our house payment. We don't have a house payment this month, so that was helpful too. It won't start until December, so we had a whole month off.

AmeriSave was quick and professional. I've dealt with two agents, and they were both just as good. For one thing, doing this online is really scary because you're not seeing somebody, and you’d think they're not going to be available, but they were. Anytime I sent an email or forms, everything was done automatically online. If I ever had a glitch, I would just send an email and I’d have a response within the hour. Everyone was always available to answer any questions. There was always somebody on the phone with me when I was going through all the documents. This is the second time I've been with AmeriSave, and they were just as good both times. So, I’m impressed.

I used AmeriSave in the past and I met Daniel, the rep, the first time. He was very thorough. He was a great guy and he would educate you in the process. I refer him to everybody. This time, we had hurricane Ida happen and at the same time, I was trying to get a mortgage. I had no internet nor powe so Daniel got all my documents for me. He literally went above and beyond. AmeriSave is very competitive with any gimmick you'd see online as far as interest rates. I had good positive feedback from them.

The process with AmeriSave was ridiculously easy and very simple. Everything was online. You go into a portal, they tell you what you need, you go on, and they send you notifications on what is in the portal and what they need. You go in, you upload it immediately, and it's done. My entire process was less than 30 days. There were some complications but it wasn't anything on anybody's behalf. There was an issue with the title. Other than that, everything was good and it was very quick. We had an appraiser come out and we had an appeal because the home was valued low. But we were able to make a mutual agreement so, people should ask questions and not be afraid of asking them. The representative I had, James, was amazing. He answered everything I had, regardless of how stupid the question was or just intricate. He was very patient.

AmeriSave was the first one that called and the loan officer I dealt with was very informative so I stuck with them. I didn't know about the $500 application fee until at closing. That wasn't told upfront. But other than that, everything was fairly simple. We closed in about three weeks. I could have got the rate a little bit lower after I was already into it. But it was 3.3 and that was still a good rate so I'm not gonna explain.

I have never done online before and the representative assured me and guided me through the process step-by-step. Every time I reached out, he responded, so that was the best thing ever. I was able to trust AmeriSave and they assured me that I was gonna get the best service and rates. I was convinced and I got what I wanted. I highly recommend them and I've been telling people about who I work with.

Working with AmeriSave was amazing. Our mortgage was with them before and then, we used them to buy our new house. When I refinanced, I started going through somebody else but it was so easy the last time with AmeriSave and I decided to call them. And it was easy again. The rep was very nice and if I had a question, she answered. She did a great job. My husband works on a large bit of commission and she was helpful with that. Also, it was easy to download all the forms. We saved a little bit of money after the refinancing with AmeriSave was done and we got the money to build the porch.

I gave AmeriSave the information they needed and they gave me those e-docs, and walked me right through. My wife and I signed them, sent it back and they confirmed it. They asked for the few docs they needed. I said that I wanted a rate equivalent to this or lower and that I didn’t want prepayment penalties, and they said they didn't have that. I talked to the guy and he said that he could close me in under 30 days. The application process was simplified. This was not the first horse I ever rode and I had rentals too. They were all a pain in the neck but this is the best process I’ve ever had. I would like a little clarity on the address for payment though, even though it was in the closing docs. It'd be nice to have papers saying how much I’m going to pay so I didn't have to scan some documents again. That isn't even a necessity but a simplification on my part to make my life easier.

The worst mortgage experience I’ve ever had. I am a disabled veteran interested in a VA Streamline IRRRL loan. It was supposed to be a quick, no-documentation VA-to-VA refinance, but the loan originators at Amerisave, Deborah Yassa-Price, had no idea how to process a VA loan. They are supposed to evaluate the loan application within 3 days and send me a disclosure, but they did not. Four and a half weeks after the application they realized they made a mistake. But by then, I submitted every document imaginable, was sent seven (7) different sets of wrong disclosures and sent them all back annotated with the errors. The interest rate changed from 2.25 to 2.625 to 1.99 and back to 2.25, the loan specifics changed from 15 years to 30 years and back to 15, and the loan changed from VA IRRRL to VA cash-out to conventional.

AmeriSave called me and I really liked the person who talked to me. He seemed knowledgeable and experienced. The process took less than 30 days and I was very happy with the rate and terms I got. I was kind of reluctant because I never heard of AmeriSave before. But they really performed well and I would recommend them to my friends and relatives gladly.

When I googled to see who were the top five loan providers, AmeriSave was in the top five. I liked their interest rate. It was a good rate. Other people call and try to get you to go with them and the other ones weren't as good as theirs. The application process was fairly quick and easy. Their rep was very helpful.

The guy that I worked with was great. I wouldn't have gotten the loan like that if he hadn't been in there. I'll recommend AmeriSave any day.

The application process was thorough but very easy to work with. I worked with Cody and I love him. He is quick and he was able to give me different scenarios. He was pleasant and he didn't waste my time. I recommended him to my sister and she will be closing with him soon.

The last time that we refinanced, it took us probably four months from start to finish. With AmeriSave, it was so quick and easy and the gentleman that we worked with was awesome. Phil and I were both on speaker with him. He walked us through everything, explained what we needed to do, sent us everything through the AmeriSave portal that we needed to take care of and everything was as smooth as it could be. It was an awesome experience and super fast. They did a good job. Working with AmeriSave made it easier to accomplish our goals.

Working with AmeriSave was the easiest process I've ever gone through with a refi. The rep's communication was fabulous. He was very knowledgeable and confident in what he would be able to do for us. That confidence came through in conversations over the phone with him. He is someone I feel comfortable with. He gave us multiple options and we went with what we consider to be a slam dunk where we were able to lower the interest rate and the payment. I had a neighbor that had to come over and witness the signing. She's like, "What did you guys go with?" I said, "Girl, you have to use these people. If you're gonna refi, these are the people to choose." If we decide to move, we're definitely going to go back to AmeriSave.

I liked AmeriSave's interest rate and customer service. Everything was explained to me and everything the loan officer said was on the paper. I hope he gets a reward or gets recognized for the fine job that he's doing.

I have used AmeriSave to refinance my previous mortgage. I was looking around at rates and how fast people could close because I need to do it pretty quickly, and AmeriSave was good in all those categories. We closed the loan in 20 days. I was working with a loan officer and a loan originator, Curtis and Amy, and they were both really great. They let me know right away what I needed to do and if there were any issues with the documentation I provided, they were pretty quick in telling me and I was able to fix it for them. I'm very satisfied and I would definitely go through AmeriSave again.

I liked AmeriSave's computer setup and that the broker was very easy to work with. If I had a question, he was readily available. The only problem I had was at closing. When the woman came in, I signed all the paperwork, which was fine. That went smoothly. But when she faxed it over to the underwriter, the fax wasn't clear. I needed dental implants so I was coming very close to the surgery date. The rep took another day to send me the money from the refinance because he couldn't read the fax well enough. So, he called me and I had to run over to the dental office and I missed his call. Maybe AmeriSave can scan those documents in so they can be more easily read because it just about cost me my surgery’s time.

AmeriSave knew me and we had past experience, and it was nice not having to deal with someone that I'd never dealt with before. I worked with Rosette and when I'd call her, she's very professional and she responds back quickly if I have a question. If she doesn't know it, she gets back to me and she keeps me updated on how the process was going.

AmeriSave's application process was so precise and so comprehensive. The representative explained everything for me to understand. I would refer AmeriSave to anyone who wants that because they did a very good job.

AmeriSave did a great job and working with them was easy and efficient. The application process was easy and their rep was amazing. He was super responsive and communicative. Anything I had a question about, he took care of it.

I did a refi through AmeriSave in early 2020 and they were good enough to work with so I tried again. I went through the whole process and there was the guy who was supposed to handle the closing and he was an idiot. I had a couple of dates set up because there were some concerns about my property taxes and he wanted to push the whole process to close. He asked if this day would be right for closing and I told him that I'd be going to Mexico at that time. He said that they've got escrow people who could sign things anywhere in the US and he asked which city I'd be in. I repeated that I'd be going to Mexico and when I told him the city I'd be in, he said that they don't have anybody out of the country. Well, I knew that. I asked him a few questions about the basic paperwork and it was clear that he had never looked at any of the paperwork before calling me.

The application process with AmeriSave was good and my husband and I were happy with the rate and terms of the mortgage. Melanie, the rep I worked with, did a great job for me. Even now, when I have any issues, I'm still calling her. She's very helpful.

Stay away and read reviews. Have been lied to on 3 occasions from loan originator about refund of application fee $500. Each time stated that he has started refund process or will check into status and no response. Now I am getting no response. Was initially going to refi and was unable to due to length of time since last refi. Planned on using Amerisave when eligible but will never use and will make sure to let others know not to use them.

When I started this process of refi, called couple other lenders. When I contacted Amerisave, I balked at the $500.00 "Application fee" but was assured it WAS REFUNDABLE at end of loan process. (Operative words: "End of Loan Process"). I was able correspond with Loan "Person" whenever I called, All was good, rates looked great, etc. Once I gave credit card # for the "Refundable" $500.00, all contact went silent! Phone calls; text Ms'; emails and even the "Chat" feature! were ignored!!!! Credit card company actually didn't/couldn't? stop payment. Holding my breath in hoping this loan will proceed, even without communication,

This my third mortgage with AmeriSave and the reason I decided to work with them is because, every time, it's gone great. The rates have been really good and the customer service has been phenomenal. I had mortgages with Wells Fargo before that and I can't remember who else. But their pricing for closing costs and all that jazz was really competitive. I applied for the refinancing online and the nice part about it was that it immediately went to my loan officer. She called me and we caught up for a minute. Then I told her what I was looking to do and she told me to let her run some numbers then she'd call me back. So, she did that and when she called me back, I told her we'd do it.

It was a wonderful experience from start to finish. All of my questions was answered in a timely manner and the refinance was one of the quickest refinances possible.

We had a really nice loan officer, Kyle and he did a good job. The whole process just took about two weeks and I was done. Everything was fine. They even sent a notary to the house and I was able to sign papers that way. Look for somebody who will take the time to answer your questions and explain things to you because refinancing or obtaining a mortgage is kind of complicated.

The AmeriSave customer service team was kind, polite, patient and moved fast. The rate was better than what I had, but I was hoping for something a little lower. Either way, it turned out all right.

The guy that I dealt with was nice. He kept us informed. There were a lot of forms going back and forth, but we could handle that. It was a great experience.

The only fault I saw with them was that they could improve on getting the documents to me a little faster and for me to research those documents and get the documents back to them. Other than that, it was excellent customer service.

The process took two months, which was a little longer than normal. But after we got all the paperwork worked out, all the guys were good. Sometimes, the communication wasn't the best and we wish it would have been less time consuming. But sometimes, things happen. The reps were both very nice young men and I give them an A+. I would go back through AmeriSave again if I had to. They are a good company and I got family that has been dealing with them for 30 years. With COVID, the situation changes everything but we’re not dissatisfied with any of it.

The customer service with AmeriSave was great. They kept us abreast of what went on almost daily. So, the process took just 10 days. I was surprised it went so quickly.

Omar, the rep, was great and I enjoyed doing business with AmeriSave. The process was easy and smooth. Every time I called Omar and the other young lady, they picked up or called me back immediately with the information that I needed and told me the best route to take. We started the process in July and I was closed by September. That could've been end of August, but I was trying to wait to see if something else financially came through.

I had a great experience with AmeriSave, just like last time. I talked to Jonathan, the rep, and he was awesome. He ran a bunch of scenarios and asked what I thought. Then, I made my decision. He helped me get all the paperwork together. He knew HOAs and how to deal with them and knew the fax number form and the email address. So, it was easy for me to get all the documentation he needed.

Most of the time, AmeriSave’s customer service was very good although occasionally, it took a while to get back to me. During the application process, they asked for some things that seemed ridiculous but when I voiced concerns about those things, they went away.

After you join and pay $500 app fee you will get 0 email responses, they will answer 0 phone calls, you will be completely ignored, in 2 months they will decline your application and run away with your $500. -Tyler ** was one of the guys involved.

I gave AmeriSave a call and their rep, Robert, answered. He was really quick on getting back to me and he made everything simple and laidback. It was a very easy process going through. The online application process worked very well for me too. In the beginning, I was quoted an eighth of a point higher than what I wound up getting. The only reason was I had talked with another mortgage refinance company and they were wanting to have my business a lot. They offered me an eighth of a point lower without any extra points being bought. AmeriSave matched it, which was good for me because I was already halfway through the process. AmeriSave is professional. They did a spectacular job and I was very happy going with them. I would give people looking to refinance AmeriSave’s number so that they can give them a call and give them a chance.

This is the fourth time I've worked with AmeriSave for different mortgages or refinancing and they are fantastic. The person I dealt with, Lori, has been fabulous and every time, I recommend her to other people. We have also done a few other purchases through them and I've always gone through Lori. Their process is expedient and mindless for me. Also, we've been really happy with our rate.

I paid my $500 dollar deposit and filled out paperwork. Submitted everything they asked for and then nothing, I kept trying to contact them and calls and emails were ignored. They Kept my $500 and never responded to me. Look elsewhere. They just want your $500!

The lending process with AmeriSave was good and it was transparent. I filled in the application and the rep told me what the different options were. They sent me to the portal and I filled in the stuff when I needed to. I didn’t need to do much of anything with them, which was a good thing, and the rate and terms were the best of the ones that I looked at. So, I approve.

The gentleman who first spoke with me walked me through the process seamlessly, which was streamlined. With my other refinances, I had to go to the attorney's office but AmeriSave sent an attorney to me, which was nice.

I was indecisive at first, and then AmeriSave helped me out, and we got everything done. The rate was great and I was very happy that everybody was able to assist me and answer all of my questions. It was seamless, easy, and I was glad that I ended up doing the refi.

I liked how my rep connected and how he did his job, went through everything, explained everything, and made it pretty easy to go, "Okay. Let's get this done," and made it happen in quick fashion too. Within two weeks, everything was already processed. AmeriSave was able to keep in touch with us and check in and make sure we got everything we needed. Thankfully, they took care of it from point A to point B. Best rate I could get as far as I'd looked and done a little research. There were several other companies that were about the same rate, but they wanted to charge more fees.

I was satisfied with the application process. It was easy. Also, I was very happy with the rate and terms.

The gentleman I first spoke with explained everything and always answered my questions. But then, once that part was over and it was approved, it was really difficult to get in touch with someone. The loan hadn't been registered yet, I had a flood, and I was trying to find out what to do with the insurance check that I received. I would call and leave messages and no one ever called me back. I contacted Troy and he got me an address, and then it took weeks before I could ever speak with someone to find out where to send the check to. Now, it's been about six weeks because I needed their endorsement in order to cash the check and I still don't have my check back. They sent a notary here, which was convenient, and he was really nice and seemed really knowledgeable. But when he left, he forgot to take all the signed paperwork with him. So, he had to come back the next day and get the paperwork.

Their process was excellent. AmeriSave is who I closed with from the beginning. And when interest rate dropped, I just called them again because Jacob was so awesome of an agent. So, I went right back with him to get it refinanced. My rates and terms are decent. This company has done good by me so far.

The application process was really smooth and quick and it only took five weeks, which I thought was in the right time frame. My rep was on top of it from the beginning and it was as promised.

The best part between a client and a company is being always there when the customer needs them. If it's the first time for the customer to do this stuff, any questions arise from him, the company should always be able to answer that. When a customer calls, that is something that the company needs to comply with. I got that from AmeriSave compared to the other lender. It's just sometimes my loan processor or whoever is taking care of the paper is out of sight or has no signal because of our time zone difference. But nevertheless, it's been patched up right away, so that's good.

The interaction with the original loan originator was fine. It was after the fact where the communication breakdown was. Other than that, the process went fairly well.

From the very beginning to the end, Bradley **, loan officer, has been with throughout the entire refinance process. He had me involved, informed and fully aware of the process and made sure I understood everything every step of the way. Thank you so much for making the process a breeze.

AmeriSave helped us in FHA and the interest rate was nice. The reps explained everything and they made it less stressful for us first-time homebuyers. Everything was great from beginning to end. No complaints.

The rep, Kimberly, contacted me immediately and seemed engaged, which made me want to engage with her, and therefore AmeriSave. She was the reason why I went them and why I stuck with the process. She clearly worked to make sure I got the best possible outcome and it was evident from the start that she would be somebody that would take ownership and follow up, and she did. But my property was undervalued probably by 70,000 so that prevented me from doing the mortgage product that we had first discussed. We did an appeal but the appraiser stuck by his guns and AmeriSave wasn’t allowed to order another appraiser. So that was the disappointing part. It wasn't them but the vendor and I totally understand that.

I felt confident in the guy I was working with at AmeriSave. I could tell that he was really experienced and he knew what he was doing. I felt confident with his experience. The time frame went pretty good and fast. On a monthly basis, AmeriSave is saving me a lot of money.

This is the third refi I've done with AmeriSave. I managed to pay off all my debt including my car, all revolving accounts, cut five years off my note, and added 250 bucks to my payment. Every once in a while, there might be a slight delay in communication when trying to get some answers from email but it's kind of to be expected. Everybody doesn't live 24/7 by their work account. They have always been a pleasure to deal with, friendly, knowledgeable, and jump on things quickly while the rates are low.

AmeriSave requested the typical documents about the house and it was a fairly easy process. Everything was uploaded to them automatically from me. Brittany, the rep, was very quick to respond back to me. It was quick communication and that was how I particularly liked it. I don't like waiting for days. It seemed we were on the same page of what we needed, what we were going to get and how quick we were going to get through the process. She was excellent to work with and she was very communicative. There was no lag time with her.

I was worried upfront. My credit’s not top-notch like it used to be so I had some stresses there. But it turns out I didn't need to stress. The loan officer was just as sweet as she could be. She was a joy to talk to and work with. She made everything go great. Being that I had never done this before, I ended up with a lot of questions and was always available when I had those. She was always patient and she was never perturbed with me calling again. The only issue was that the title company took forever to get a copy of the title from when I originally purchased the house. It turns out I was able to find my own copy. We were able to get my paperwork faxed in and use it. Overall, AmeriSave got my house refinanced and a lot of my debt taken care of. Give them a call.

I was refinancing and the application process with AmeriSave was smooth and went well. The rate seemed to be better than my current rate and the terms seemed appropriate. For the most part, it was okay dealing with the customer service team. But I had some difficulty getting calls back a couple of times and I couldn't get through to someone on the phone. They should return the phone calls. Several times when I called and asked them questions, I didn’t hear anything back. Then a couple of days later, I got an email regarding that topic. It wasn't anything too bad but sometimes when you have questions in the moment, it's a little difficult to answer the email because I may not see it until later.

AmeriSave called me right after I applied for a mortgage application with Rocket Mortgage. I talked to Jonathan and he was so respectful. He was also very friendly so I felt I could trust him. He followed through every single way. Right after I talked to Jonathan, I spoke to several other lenders. In the end, AmeriSave but offered one of the best rates. It was because of Jonathan's personality that I went with him towards the end.

One of the agents was responsive as well as well informed. If I had a question, he was back to me in no time. It felt like he had a vested interest. It was a very good experience.

Originally, it was their rep Cory that reached out to me. I felt good about him but when he quit, I got dropped and then Russel picked up and started answering my emails. I felt good about him except he kept asking for things that I had already sent in with Cory. That was a drag and that was frustrating. It'd be better if they review some prior emails 'cause it's not super easy trying to go back and find something that I had sent them already when I'm working. Things took a little longer than I expected but that's our fault 'cause of credit. Other than that, I was very happy with my rate. We had to delay for a couple of months and I was glad that we didn't have to go at a higher rate because of that.

My rep was Larissa and I really liked her. I was like, “Well, I just want to stay with her ‘cause she's really nice.” She was great to work with. Applying was really easy to do and everything went smoothly with the online process. Even with the closing, setting all that up, we didn't have to really do anything but sending the documents directly. Also, I'm very pleased with the rate that I received. It's a lot less than what I had and it lowered my payment by $800.

The initial person that we talked to at AmeriSave was extremely helpful throughout the whole process. But the second person that we talked to, Jacqueline, was the opposite of helpful. She was very demanding and difficult to deal with. I didn't give Jacqueline permission to call anyone except me or my wife. But she called my mom somehow and my mom was nowhere on any of the information that we filled out or submitted to them.

Refinancing with AmeriSave has been overall really good. But, I don't like their payment deals. I paid a month in advance and it makes it where I can't set up for autopay the next month. Everything went quite well, short of the fact that I didn't expect there'd be any interest drawn out on the first month's payment just because it was a month early. Yet they still went ahead and drew interest out and considered it the November payment. Also, it'd be nice if AmeriSave had a weekly deal where they pulled money out of your account weekly like we had when we were with SunTrust. Other than that, my rep Clint was very helpful. I'd be on trips, and I can send him info and he’d post it for me.

The application process with AmeriSave was awesome. The portal was great and I liked it. It was a wonderful way to keep communications available and keep on track with me and what they needed. I felt secure about everything because it was a portal. The rep was honest and sincere. I would have liked to see the rate a little less but he did the best he could. It’s not a big drop from what I had but he pointed out to me the overall savings from going from a 30-year to a 15-year. So, he was very informative. He wasn't on a commission so my best interests were at the forefront. It was a very easy process with AmeriSave and it was pleasant for me.

Accommodating at first but unable to get anyone after transactions. Outrageous closing costs and upfront fees compared to other mortgage companies. Closing can be cancelled within 3 days if you change your mind.

The process was done all over the phone, computer, email and cell phone. They helped me out a lot. I would recommend them to everybody.

I wanted to refinance with cash out. I went online and applied. AmeriSave contacted me. They asked me for the documents. It was a very quick process. I dealt with another company first that I was not very happy with but their portal was much better. I didn't find AmeriSave's portal very consumer-friendly. I'm glad that I ended up not doing well with the other company because with AmeriSave, I got a better rate and closed much faster without so many hoops to jump through. I just felt like they kept putting roadblocks up. Every time they wanted something, they wanted something else.

AmeriSave was the first one that reached out to me by phone instead of emailing me. I spoke with Michael. He had great customer service. Everything was great except I reached out a few times and I didn't hear anything back. So, I had to reach out again. Also, I sent some document that I needed to send, and it never got passed on to the underwriter. So, they reached out to me stating, “We need this document.” I told them I already sent it, and I had to just resend it again.

My loan officer, Angelina, was great. Everything seemed to be okay with the rates and terms.

I got a cash-out loan and the thing that made the application process so good was the gentleman I spoke with, Matthew. He explained everything sometimes twice. Also, he was the one that gave me the best rate. We had trouble finding my homeowners insurance but he was so patient all the way. There was this fee. And he was upfront about that.

We were looking to refinance our original loan. I got a person's name and number with AmeriSave and then I called him. He walked me through filling out the paperwork. He was able to explain and answer any questions at the drop of a hat. Working with AmeriSave has helped us with our financial situation. So, that's pretty huge. They were very transparent.

The reps were very good and they always answered my questions. The rates were just what I was looking for.

I've been with AmeriSave and I decided to try to refinance, and I thought I would just try to go back with them. The online application process was good. I've worked with two different people from the company, and they were both great, very helpful and informative. It was a great experience both times. AmeriSave is a great company to work with. It was a very smooth transaction.

I filled out something about refinancing. Apparently, my information got spread out to a zillion lenders, and I was getting bombarded with phone calls and emails. The only reason I went with AmeriSave was because their rep Megan had such a soft approach. She sent me two very nice emails. The process took a very long time but Megan was awesome and the other woman I worked with, Val, was fantastic. Unfortunately, I'm self-employed and I really wish that I had been told upfront that I should apply for the mortgage in my husband's name since he has a normal job and gets a normal W-2. But I wasn't told that information. So the mortgage was in my name with my husband as a co-borrower.

AmeriSave had cheap interest rates and it was way better than what I was doing. I was comfortable working with them.

Going through AmeriSave this time was easier. I didn't have to enter a lot of information. Everything I can do online, which is pretty good. I didn't have to interact much with anybody else. The process took three weeks.

Michael was my contact person and he took the most time with me and explained things thoroughly. Also, he beat the offers that I got from other places. The application and underwriting process took about three weeks. The appraisal was a bit sticky and that was the only thing that slowed things down but that was on my end. Other than that, AmeriSave kept me up-to-date as to when the closing was going to happen and when the intermediary was going to come to my house and sign the papers. By the time that person got involved, it was less than a week from start to finish. I was very pleased with the service and AmeriSave made it easy and I understood what was going on.

AmeriSave was good. I had a really good experience. Me and my wife were talking about some renovations around the house. I did a cash-out refi with AmeriSave. Everybody was polite and explained everything. It was a very painless process. Sydney explained everything. I didn’t have any concerns, but any question that I had, she explained it very thoroughly. I would recommend AmeriSave to friends.

I worked with Sarah and she was easy to talk to as well as quick to get back to me if she didn't answer. Everything went well even though the process took a bit of time. It was a couple of months. We were working through my debt-to-income and we had some challenges with that. We had to switch things around a couple of times. Other than that, I'm happy that we got refinanced. By getting our interest rate down and paying off some debts, it's made life easier because I don't have to pay as much every month.

The application process with AmeriSave was all online and it was easy. It took eight weeks. The reps were excellent and the rate and terms were fair.

AmeriSave was patient and very responsive with all my question. I've only good things to say about them. They had the best rates, and they were easy to work with. Matthew was my loan officer. He was very friendly and patient. He always got back to me with any questions that he couldn't answer right away. He was very professional.

I have worked with Eli on two occasions. Initially when switching lenders and secondly when refinancing to capture the benefit from the low mortgage rates. He has been a pleasure with which to work. He is professional, personable, knowledgeable, thoughtful and responsible. Working with Eli has been a pleasure. Susan J **

We were with AmeriHome and they sold our mortgage at the same time as we were refinancing with AmeriSave. AmeriHome messed everything up and it was really confusing as to who was the current mortgage holder. We had some weird things happen, but it had nothing to do with AmeriSave. Everything went very smoothly with them. Everybody from AmeriSave explained everything and they were very helpful. They called back when I left a message and I was able to get through. I would highly recommend people check them out.

AmeriSave was straightforward on the numbers. I wanted to know the closing statement numbers and they were presented to me. I had a company that I was doing it with before I got AmeriSave. They sent somebody out to the house and I saw the closing statement and they had increased it by $8,000. So, I threw them out and then I started looking and I ended up, just by chance, with AmeriSave. Their customer service support and the communication were not as good though. I'm 78 years old and so I'm more into phone communication, and their operation is more into an email operation. I'm not that good on the computer, so it was kind of scary every time I had to give them stuff on the computer. Other than that, my loan officer was very straightforward and when I did talk to him, I got the information that I needed.

Joel was the loan officer. He said, “I’m gonna make it work for you. I'm gonna do what I can.” He worked with his boss and they bent over backwards to get us into this situation where we can take off the PMI, which was the main goal, and yet still get our interest rate lowered. The loan officer was really good and his boss made it work too. They went above and beyond, and they worked with us.

My interactions with the reps were very good and I was comfortable. The process was a little long, but it ended up working out in the end. The terms were very reasonable, and the rates were very good.

I got a mortgage through AmeriSave, then refinanced to a 15-year from a 30 with them, and then I did an equity line of credit to buy the property next to me. Every time, I dealt with Quinn, and Quinn was excellent. He was always on top of everything and he would send me emails. Anytime I'd call him, he would answer or if I sent him a message, he'd always reply and find the answer.

I've owned nine homes and I rarely do a refinance, but I have done them twice in my lifetime. AmeriSave was easy to work with and made the process very simple. I did it all online, and the rates and terms were good.

I just wanted to say how happy my wife and I are choosing AmeriSave. Darla ** has been outstanding to deal with right from the get go and to the closing. I highly recommend Darla as she was very informative, easy to contact and just a pleasure to do business with. Thanks Again, Dave

It normally takes two months to do a refi but it took seven months with AmeriSave. The process did not go smooth. Every two weeks, they would request more information, which was fine. I've refinanced about 15 times already and I understand the game. I would send the information back within the day and never more than 24 hours. I keep everything very organized. Then it would sit on somebody's desk for two weeks. Then they would say the stuff is not updated. I would tell them, “Well, I sent it to you the day you requested it.” Then two weeks go by, they need more updated information. It was ridiculous. It happened about seven times in exactly this perfect pattern.

I wish there weren't many different people calling me for every part of the loan. We're all scared of scams. I am very untrustworthy, so it would be better if there's a heads up telling me that these people will be contacting me to verify things. Then when we had the closing, AmeriSave mailed one of the check’s pay off to me instead of who it was supposed to go to. I spent $22 to overnight it, out of pocket, to get it to where it needed to be before they were gonna start charging me late fees. Other than that, my lending officer guy seemed to be good and the young lady that came to do all the notary was very pleasant. The rate I got was good too and that was another motivator.

I refinanced with AmeriSave. Dustin, the mortgager, did very well, and I really liked him. I could call him any time and he always answered my questions or called me back if he didn't have the answer. The only problem is that everything has to be done on computer and by email and I'm not used to that. Then, towards the end and what they needed, sometimes, it wasn't Dustin himself. It was the other person. I'd give the papers to him, and then they’d ask again for them. But they already had them. It made the process a little bit longer. Also, I'm waiting for my mortgage papers. I have not received that yet.

AmeriSave's online application process was fantastic. It was the easiest I’ve ever done and it was quick. I was a little hesitant at first doing everything online because normally, buying a house and doing everything, we did it in person. But as the process progressed, it was very smooth. So, I was very comfortable. The people I dealt with were friendly, punctual and courteous.

Thanks to the AmeriSave team for their excellent customer service and efficiency. Bradley ** walked me through the online application (there were some minor quirks) and provided status updates throughout the process. He was also able to waive the unnecessary appraisal which also saved some time. Excellent team effort and much appreciation!

I did a little research online and I found out that AmeriSave''s rates were better than others out there. The application and underwriting process were smooth. We didn't really have too much issues going through all the paperwork. Each time I called their rep, he will pick up the phone and he will assist me in whatever I wanted. He made the process easier. The rate and terms that I received were better than what I had before. The main reason I went with AmeriSave was because the previous lender was going to add to my mortgage. I had a good experience overall.