AmeriSave Mortgage Reviews

I went with a conventional loan and the process was very easy. Working with the reps was very good and they gave me a good rate. They were very helpful too. When I had a question, they were right there to answer.

I worked with their mortgage lender Michelle and their team was so helpful, professional and caring. We had to get things moving really quickly because I found the house just within 20 days of my window so that I could get a good interest rate. It was an easy and painless experience. The rate was the best as it could have ever been in today's market.

Kyra from AmeriSave was very personable and knowledgeable. She knew what she was doing. If I didn't know what I was doing, she was very patient, using the computer to fill out stuff. Also, she replied immediately or she was online with me when I was doing it. She was a million-dollar person. She knew I was refinancing because I had a home equity loan that had doubled in interest. So, it was the perfect time to do it. So, by combining my first mortgage and my second mortgage, the interest rate was lower and the payment was going to be almost $400 less a month. She was wonderful.

My interest rate was locked in while I shopped. The process was a little hectic. Because some of the issues weren't problems that AmeriSave could just brush off. Also, the portal wanted me to write a letter about a place that I lived before, and it kept coming back, while the agent had told me, “You don't need to worry about that. It's cleared.” Yet it kept coming back. It gave me anxiety. But at the end of the day, I was happy to go through AmeriSave. They were professionals. They were polite and prompt on answering my questions. Also, they were upfront with what to expect at each level and every hurdle that was in front of us.

Everybody at AmeriSave followed through if I had questions. When it got down to the signing part, I was supposed to be closed on one day and that didn't happen. I was in some kind of forbearance thing when the pandemic first happened because of the slowness of my job. But I was still making my payments and they said I needed to wait until my year was up. It was up at the end of September, so we had to wait 30 days. Then, when it was time to close, the title company installed something on my file and we had to get that corrected. So, we didn't close on the day that I was supposed to have been closed, but we closed the next day. Instead of waiting to the date of the closing to find something wrong, then getting back with the loan officers at the last minute, the underwriters could have done a better job with that. Our loan officer was also very upset about it and I had to take off of work for that day.

AmeriSave got my refi done. Daniel, the rep I worked with, was responsive and kept us going. Everything went well with the portal though it was a little confusing when we were going over the application process and I clicked the wrong thing and it ditched around. Daniel had to jump in and fix it. So, there were a lot of phone calls back and forth trying to get through that part.

The rep was very patient with me. I'm not the most computer literate but she was very good in helping me get the application completed. The girl who helped me throughout the process with AmeriSave wasn’t as communicative as I might have liked but I also understand I'm not her only customer. She was helpful. It was a good experience all the way around.

I applied to AmeriSave, especially when I saw the rate-lock thing that they offered. The title company I've worked with several times in the past year was nervous when I presented an internet lender. They called AmeriSave from the start, but they said that things went as smoothly as they could ever ask for, and if somebody was gonna inquire about an internet lender, they would definitely recommend AmeriSave.

I told the rep, "I've been out of work for two and a half years. So, if you can make this happen, terrific." He said they could do it. He was nice and professional. Within the first day, he said I was approved. I thought he was full of crap until we closed. But sure enough, I was approved. From then on, it was just getting the documents.

Dan, the rep, was on top of things and wanted me to get things in as quickly as possible. About the time I thought I had everything uploaded in the portal, Dan would call me and tell me they still need something. It might be two days after I had just been on there uploading things and he would tell me to check my portal because the document is due now. Nobody likes to go through the process but you gotta do it. The documentation with AmeriSave was overwhelming but uploading the documents wasn’t that difficult.

We refinanced our mortgage with AmeriSave and we had a wonderful experience. Their rep was ready with some options that we could choose. He knew what he was saying, and he was very articulate. He could tell us what we needed. He told us what we needed to give him, and then he was available if I needed to have questions asks. He was always there. The process was really fast. We started at the beginning of October and we finished just a few days ago. They had the portal, and you could go into DocuSign. We could look at what the proposal was. So every time I looked at it, we had a question, and then we would answer the question, and we would keep going. We also had the best rate that we could possibly have gotten.

The process was extremely fast and they got it done in record time. Whenever we had questions, we'd call and their rep Austin would spend time talking to us. He was always above and beyond. If we had a question or complaint, he would listen. We had a very good experience.

They wanted to help and they stayed in contact with me. The process was easy and the reps were all very nice. I got a great rate and great terms.

I enjoyed working with AmeriSave. Their rep was very helpful in sending me whatever I needed. He asked me the questions and I gave him the answers, so it was very easy. He was awesome. If I was worried about something, he would have an answer for me. It was stressful because it was a divorce situation.

Overall, it was a good experience with Amerisave. I was attracted to them like almost everyone else looking for a loan, it was the lowest interest rate. Our loan originator was phenomenal. She followed it all the way through. We had a couple of issues throughout the process. But she was great. She was the reason our loan was processed in a timely manner.

I liked the customer service by Jordan. I was impressed with his attention to detail and customer service, and how he treats his customers. He's very good. As far as guidance, all possible options were discussed. I would recommend AmeriSave to anybody else.

They handled everything very well. The rep had excellent communication. I'm very happy with my rate and terms.

Their customer service was awesome. Everybody I talked to and had the pleasure of having any kind of dealings with as far as AmeriSave goes were awesome. I couldn't ask for any better.

Doing a refinance on one of my investment properties. I had a call with a Loan Originator (Michael **) and in order to win the opportunity, he offered me 1) No appraisal cost. 2) $1500 discount in closing cost. 3) Match or better rate to other competitors. Then the underwriting process started. They did not honor any of the things they were offering to win the opportunity. I tried to call the Loan Originator but nothing. The under-writing process was very poor. For close to 40 days they kept asking new documents that I had already provided and there was no explanations or nothing. The title company called to sign some documents and to schedule a closing date, but the next morning I got an email rejecting my application. Again no explanation or nothing.

The woman that I talked to on the phone at Amerisave was really great. She gave me the options I was looking for that other companies don’t provide. I wanted to get out of an FHA loan and I would have a manufactured home. I wanted to do a cash-out and they've offered both those things. The online application was easy, for the most part. Alleyah was very good at communicating. She was very responsive. Anytime I had any problems, she would get ahold of whoever she needed to get ahold of and take care of it and get back to me and let me know what was going on. She didn't hesitate to call if she needed something, like some information from me, just so we can keep the process moving along type of deal. She was great.

The application process through AmeriSave was kinda tedious, but it always is on those. They helped me get it done. It was good. The lady that helped did a good job. I would recommend to anybody to try AmeriSave out.

Everything went smoothly. Communication was good and the rep went above and beyond to get things done. I'm looking forward to dealing with them.

The process with Amerisave was a little bit longer than we expected. It was because of my employer. We’re through a corporation. But altogether it went smoothly. Zachary, the rep I worked with, did a great job. I was really happy with what he did for me and my husband.

Blake was freaking awesome with me. I had a little bit of issues. He ended up getting married and he had to leave. He gave me the heads up that he was gonna be leaving, and that just happened to be at the time when I was wanting to get a place. So, that was kind of a bummer, but I totally understood it. The way it kind of transferred hands was a little bit of a pain, but other than that, AmeriSave was awesome with me. I did have some issues with the website a little bit, and the new guy kind of cleared those up for me really quickly, too.

AmeriSave offered a good deal. The online application process went well, and then it got a little hectic. When we sent the information in, they kept saying it wasn't clear. They couldn't see it. We did it over and over again until it just got a little frustrating, but I didn't give up on it. Then suddenly, it started coming to a head.

AmeriSave was able to beat multiple competitor rates and Austin was very thorough. He was like, “Whatever you get quotes.” He encouraged it. He was like, “I'll beat it.” He gave me great rates. The terms were good. I did a buydown, but that was actually pretty costly, over $10,000, but I was able to qualify for my home with a 4.8. If it was anything higher, I wouldn't have qualified. So, I was kinda forced in a way to buy down the rate.

The refi was great. There was a lot of info that I had to give but the process went smoothly after I gave that. It was easy to get ahold of people when I need to, or if I couldn't, they call back right away. Also, I got a decent rate.

The process with AmeriSave was super easy. It took a little bit longer than expected just because my income needed to be verified. But, it was fine. I didn't like the portal online very much. Sometimes it was confusing. If there was a document I needed, I had to search for it. But my loan processor and Emily ended up helping me a lot to get through that. They helped me keep on track of all the documents and stuff I needed to do. They made it super simple. When I asked questions, they made it easy to understand. My rate was also good. I'm happy with it.

The process with AmeriSave took a lot longer than I thought. The rep said it was a 30-day turnaround but it ended up taking four months. There was a lot of miscommunication with trying to get information. There was a point where they were like, “We can't do it.” Then she called me back and said, “We can do it.” Everything was okay with the experience with the application. However, there were some times on the website, the portal wouldn't let me upload stuff. So I had to send it to my underwriter. The loan originator that helped me throughout was really helpful. Always answered my emails, and my calls. But I came to a halt with the underwriter. I can never get her on the phone or answer emails or try to get information.

AmeriSave was really honest with me and super helpful. The process was smooth. There were no setbacks. I originally applied to get pre-approved for a loan in May, but I didn't find the home I wanted to purchase until September. From the day I've seen the offer, the close of Escrow was a little over 30 days. AmeriSave had their stuff together and they had my loan pushed through within two weeks. AmeriSave gave me the best rate possible.

The process was very easy and smooth. My rep was amazing and I got good rates. I recommend them.

The rep I was dealing with was really helpful in getting me my first home. He made the process super easy and I didn't feel like I was by myself doing it. My rate was fair.

The process with Amerisave was easy. Everything was simple and great. They were honest, too.

When the loan officer from AmeriSave called me, I really liked what he had to say. The process with them was super easy. It took 14 days for it to finish. The rate was really great. They actually ended up reducing my rate before it closed. I would tell others to use AmeriSave. I would recommend them to people before they even ask me.

The process was easy and self-explanatory. My rep Greg was very proficient in explaining everything to me, taking me page by page and showing me what was going on. He was super transparent and able and willing to help even in off hours. I really enjoyed doing business with him and I’d recommend him to anybody else that was looking to purchase a home. Everything went really smoothly. My rate was perfect and locked in at a beautiful time.

AmeriSave is a great mortgage company to work with. They have the best rates for me and they provided me with multiple loan options that fit my life and with the area I'm in. The people I worked with were always timely in getting things done for me. If I ever had a question, they were answered quickly. They were always on top of things. They made sure that the tasks I had to complete, I was notified of, as far as I wasn't in the dark. Overall, I was very thrilled with how quickly things moved for them and how streamlined it was. I liked the online application process and the fact that I could fill it all out online in a quick manner. Their online portal for importing things made it simple. Being that AmeriSave is not in Kansas, I never had any face-to-face interaction, so I was able to really utilize their portal.

It's the second time I've used AmeriSave. They're fast. They kept me informed the whole time and answered questions right away. It's just I wanted a 15-year loan, and they made me take a 30. So, I wasn't happy about that but they did say if I pay $500 extra a month, then I will pay it off in 15. So, that's what I'm doing.

My rep made sure I understood everything and answered all my questions. They picked the best product for me. Give them a shot. They took care of me.

The process with AmeriSave was frustrating and time-consuming. Their process makes sense if it's a really straightforward type of situation. But for those of us who do not have a straightforward type of situation, their program is not very robust and not very good. They also need a better relationship with their underwriters. But the rep I worked with was a good communicator. He let me know what was going on and everything that I would have expected. He was understanding about some of my frustrations with AmeriSave. Overall, he did a good job. I had no issues with him.

I got connected with Jeff from AmeriSave pretty early on. I grilled Jeff pretty hard, and he was fantastic. He did a really good job at answering all the questions that I had. I was a first-time homebuyer, so I was trying to figure out how the whole mortgage game is played. He was really helpful in saying, “Okay. If you put this amount down for a $400,000 house versus a 450,000 versus a 500,000, here's what you can expect to pay for your payments.” He even found the taxes in areas I was looking at so that I could get pretty accurate numbers there. So, that was really helpful, and it kinda gave me confidence to be able to put an offer in on a home and have an expectation of what I would be paying. AmeriSave was on top of all the paperwork stuff, and we were able to get that a day early too, which was awesome. It was a smooth experience. When I needed something done, it went pretty quickly.

Working with AmeriSave was a very pleasant experience. The rep walked us through every step and stayed in constant communication with us. Uploading documents was a very easy process. Contact them because they can probably work something out for you and you would be satisfied.

The process with AmeriSave was fast, pretty easy, and very efficient. Everything was done online. So, it went very smoothly. It actually went a lot better than my previous refinance. The fact that everything is online and that you essentially have to just upload documents and that they were able to obtain a lot of things electronically without even bothering me made the process go pretty smoothly. The three people that I dealt with are very responsive. AmeriSave is professional. It's the best refinance experience I've ever had.

My experience with AmeriSave was overall amazing. The person I worked with made everything really easy and smooth. He went above and beyond. He checked in. He found out ways why prices were the way that they were. He wanted to make sure I had all the finances. He kept me aware and updated. Everything was simple. Everything that I was told that I would need and have to go through was way less than what I was expecting.

AmeriSave was wonderful. The guy and the female that worked with me did a wonderful job. They made sure I was clear on everything that was going on and worked with me when I had complications with understanding this and that. They made it clear to me that I could understand. The process was pretty good. Everything was uploaded just fine. Give AmeriSave a try. They were good for me.

The rep I worked with was really good about getting back to me whenever they needed something else. She was really professional and knew what she was talking about. There were a lot of hiccups in it, but we worked our way through it all. If I had to refinance again, I definitely would with AmeriSave.

Our experience went pretty well. We had a couple of problems that we ran into but we got those figured out. I worked with Blake and he was very good. He always kept in touch and helped me through some of the other stuff. AmeriSave is a good choice. You just have to stay in touch pretty well.

AmeriSave had a great mortgage coordinator. We had a couple of phone calls and he explained everything to me. Very detailed, answered all my questions, and that made my mind that I should work with AmeriSave. I like the transparency and helpfulness, not just saying that, "Okay, here's the terms, check it," but going one by one through each of the lines. Their rates were also the most competitive.

AmeriSave answered every one of the questions that I had to ask. They helped me through the application and parts that I didn't understand. They did an excellent job.

The process went well and I had a good experience with AmeriSave. They were honest and very attentive to my needs.

We had a great experience with AmeriSave. The application process went well. There were some times we had to get follow-up, but that's normal. Even though there were minor issues, it still went pretty smoothly. Our old mortgage had 15 more years and there's 15-month on this one. So it's a good trade for us. The rep we worked with was also very polite and genuine.

Thomas, my agent, was quick with any questions. He answered everything and I got the lowest rate that anybody has ever heard of in these times. There were some hiccups but we were able to get through with no problem. I felt reassured through the whole process. AmeriSave was there and they were great. They didn't talk about how much they love veterans and then give me a denial for a stupid reason. It was a fantastic experience.

AmeriSave's rep was very forthcoming and answered a lot of the questions that I had. I said I was just checking out. She said, “Well, that’s fine. We can do this for you. We can do that. Well, I'll call you tomorrow and see if you could decide anything.” I said, “Well, let's go forward and see what we can do and what we're trying to do.” Then everything kind of rolled from there really quickly and easily. I didn't have any regrets at all. I was a little concerned at the end after everything got passed off from the closing point that the house was paid off, and I didn't hear a whole lot from them. I finally had to make a few phone calls and say, “Hey, am I getting hung up to dry here or what?” Everything worked out fine. Overall, AmeriSave was very professional. I'd recommend them to anybody. They made things painless and they were easy to use.

I did a cashout refi on a home that I owned and I just had to work my way through a couple of little questions on the application process with AmeriSave. I got answers right away and everything was easy.

David, my loan officer, and some of the supporting guys were great. When I had questions, they were attentive and responsive. They helped me resolve any issues I had during the process. I heard a lot about how AmeriSave can help you save money and some of the benefits and it turned out to be true. So I was really thankful for that. Amerisave is the lowest by far that I have had in terms of closing cost.

My rep from AmeriSave was awesome. He worked hard. He did stuff our Realtor should have been doing. I am not computer savvy, and he helped us through it. Otherwise, we wouldn't have even known. We knew nothing and it ended up working out. The rates were already going up a little bit. We had it locked in. What we didn't understand was paying down points. It was a short-term loan, and it didn't make sense to pay the points down.

AmeriSave is the only one that was giving me the best rate. My rep was a great person. She helped me out a lot.

I've used AmeriSave about three times. I always go back to them. Their process was easy. I felt confident because I used them back in 2013 to buy a new house, and then to refinance and refinance, and then move again. I felt things got easier because I know the lending officer, Trevor, would be able to follow through. I knew that when he told me something, it was going to happen. Everything went well. As far as the rates and terms, it was good, given the whole circumstance of rates going up and my credit. It definitely beat out the builder who wanted to give me higher closing costs. The whole package with AmeriSave is better.

AmeriSave was really top-notch. They were very efficient, quick, and easy to deal with. Our representative was John and he was fabulous. Our closing attorney is Jeremy, and he was really good. I recommend the team to anybody.

The representative I worked with from AmeriSave was great. AmeriSave's rate and terms were very good.

The fellow that I started with at AmeriSave, Joshua, was very responsive. Matter of fact, he was the most responsive person that I dealt with at AmeriSave. It got to be a little frustrating at one point because they kept asking for a document that I could not provide because it didn't exist. No matter how hard I tried to explain it, it didn't seem to matter. So, what ended up happening was they ended up calling. I had to do a three-way call with Equifax for this one account, because for this one account, they wanted statements for a period of time that there were no statements ‘cause I didn't owe them any money. But I could not make AmeriSave understand that, so I ended up having to do a three-way call with Equifax and the bank and AmeriSave to clear this up. It was frustrating.

The loan officer was great. Jeffrey, who was the originator, was also great and pretty responsive. I put in the documents through the portal. It took me a minute to figure out that looking at it on my phone was different from if I got to a desktop. On the phone, you can see the information and you can upload things. But on the desktop, it will show you the status. On the phone, it didn't show you the status. Other than that, Amerisave worked to try to get everything taken care of. The initial date to close had to be pushed back for two weeks, but everything still was done within that second time frame. So that was fine.

I checked a few companies and AmeriSave called me back and a guy told me, "I'm sorry, I don't think I can do anything for you." But later, another lady called me back again from AmeriSave and she said, "I'll just connect you to the top mortgage specialist." She got me Heather online. She's from North Carolina, and she was the branch manager. She did a really good job. She tried everything and worked so hard for a month and a half before she got me this mortgage so I can have my own place to buy. This was great because four companies, even my own bank, refused to give me anything.

My loan officer was Alleyah and she was great to work with. From the very first moment I was connected with her, she was helpful in providing every information and was accessible. And the staff communicated with me through the process.

The gentleman from AmeriSave Mortgage who called me was very nice. And he said he could help me. So, I went with him right away. Everything went smoothly. And he walked me through the majority of it. So, I was happy with it. My interest rate and payment went up a bit. I couldn't help that. But I was glad that the gentleman got me some cash out because I had to have some major dental work done. So, I had to go with what I had to.

Everything went well. They kept us informed and we were pleased with the process. Matt was very knowledgeable and upfront with us.

AmeriSave Mortgage was very professional and I enjoyed working with them.

I worked with Bradley and he's got a whole lot of people supporting him. I tried to stay with one support person and that was Amy. She was great. The process seemed a little complicated, but getting a mortgage is complicated. But Amerisave held up. They continued with me. I got frustrated a few times, but they were very level-headed and never got frustrated with me. They continued to work for me and answered all the underwriter's questions, which were absolutely ridiculous. They were pretty quick getting back to me. They locked my interest rate in for almost two months. The people were very easy to work with. They were very pleasant at all times. This is the first time I've done it on the internet so much and I'm 71 and not necessarily that internet-techy. All in all, I'm very pleased with what they gave me.

The first company didn’t do me any justice. I got to messing around with AmeriSave’s website, getting a free quote. My phone rang and I talked to a lady who was nice as a branch manager. I expressed to her that if I can get this done, I'm turning around with the cash-out system that I got extra out of equity that I could use. I was paying all my utilities up for one whole year and I did. She completed her end of it, which was fabulous. I wrote to Amerisave that she was God’s angel that got sent to me. They even emailed me back and thanked me for the wonderful reply and comments. My eyes lit up when I got that response back because I thought I might not hear from anybody anymore. It was nice to talk to them.

AmeriSave's customer support was good. It's pretty easy and very simple when you talk to their guy. Rates are crazy, so the rate I got from AmeriSave was about as good of a rate as I could expect it.

The process with AmeriSave was pretty smooth. Toward the end, we had a little bit of delay but overall, the experience was good. I was able to communicate with the loan processor through text and calls. So, it was nice to have that option as well. I had another loan officer whom I started with, but from the information that I got from AmeriSave, the person that helped me was providing more details, more information, and more guidance. I decided to end the relationship with the other mortgage place and went with AmeriSave because I was getting more guidance as a first-time homeowner. I had a lot of questions that I wasn't getting answers from the other place.

The experience with AmeriSave was a unique one since it was my wife and I's first time doing it all online. The closing portion was a little weird with it being over camera and then you pull your right hand up and say, "I solemnly swear that everything we've said is true." The process took less than a month from beginning to end. They were good and I would recommend them.

The application process at AmeriSave was really simple. I just had to provide some documentation, such as proof of salary and my job. It took just a day or two. It was really fast. However, I did a cash-out refinance, and the check I was sent had a name that was misspelled, and it took three phone calls to get that squared away. Even when I called their customer service, no one picked up, on three different occasions, even though I called during the hours of operation. But then, once I got ahold of someone, she was awesome and she took care of it that day. I also worked with Todd and what I liked about him was he knew his stuff, wasn't trying to jerk me around, and just was black and white on the whole process. Didn't seem like your typical car salesman. "I don't really care. I just wanna get you into a loan." If I went with AmeriSave again, I would try to work with Todd.

The rep explained everything good and she was nice. A month and a half was fine for me.

AmeriSave had the best deal and the online application process was pretty easy. The lending process was good from beginning to end and the rep I spoke with was outstanding.

AmeriSave is really good and I really appreciate everything they've done for me. I did an FHA and the process was simple. It took about 72 hours to get an approval. My loan officer was Rob and he helped me every step of the way. Anytime I had a question, he was always there to answer it. If he didn't have the answer, he will find out the answer and always get back to me. He never left me hanging so definitely appreciated his customer service. Rob was really good to me so felt really comfortable doing business with AmeriSave. Also, the rates and terms of the mortgage were right where I wanted to be monthly-wise.

Every person that I talked to was fantastic. We worked with Luis, Michelle, another young woman, and the title agent that they sent out from just down the street. Everything was perfect. Our house is 28 years old. We had to go back and track down the title and they were so good to help me. I would tell others to go right ahead with AmeriSave.

AmeriSave from application to finish was pretty good. Everyone involved responded pretty fast. If I called somebody or sent them an email, they got back to me. The process took 45 days and everything was fine. I would do it again with the same group.

AmeriSave is a great company. I am so glad that I got to work with them. I bought this house alone so it was terrifying, but AmeriSave made it doable and helped me with my fears. I always felt I was a priority. When I talked to Bart, he was on the spot. He stayed on the phone with me, answering every question as I filled out my application. Nobody else made sure I understood everything before they moved forward. Bart and Denise held my hand and walked me through everything. We stayed on the phone together. They stayed calm. I had an incident where my brother was gifting me funds and the bank he was dealing with refused to stamp and sign his bank statement. Denise offered to talk to them for me. She was never rude to them. As soon as Denise politely talked to the lady and pointed out some very serious rules she was violating, she took care of it.

The process wasn’t bad. I really love their online system and the way they communicated and uploaded the documents. That was very user-friendly. The only thing that was disappointing is it took longer than it was supposed to. They needed a water and a septic test inspection and they didn’t come out until three days before the closing. That delayed us and my closing cost went from 8,000 to 12,000. But the rep we worked with, Steven, bent over backward. He was as frustrated as we were at that type of stuff. He even tried to help us find company. He was amazing. If anyone asks about AmeriSave, I would refer them straight to Steven and I would tell them to use AmeriSave.

The agent that we had, Taylor, was very helpful and efficient. Also, she made sure to explain everything clearly, she did kind of a clear roadmap for the process, and she always was there if we had questions or anything.

AmeriSave was accurate and fast. The application process was new to me, especially with the portfolio. It's done on the computer and that was very substantial and great. My rep was superb. There were two parties involved. I had a question about the points. I could understand one of the reasons because the points and the interest rate work together. That was the only thing I was concerned about.

I contacted AmeriSave and they were so nice and professional. The application with them was wonderful. It was very informative and it wasn't hard. Their reps were on top of everything. I talked to them just about every other day. They were helping me along, telling me what to do and what they needed.

AmeriSave has always been good. The process with them started out well with the same guy who did my first loan. I don't know if he quit, got fired or transferred. But I sent in an email to a different address. When I logged into the site, there was somebody else's name on there. Her name was Alexis. She was excellent with all the follow-up. Had it not been for her, I would not have come back to AmeriSave.

AmeriSave was the easiest process for us to get through. It was well laid out. Both reps were great to work with. They were there whenever I had questions and they answered. When we got through to our pre-approval, the amount AmeriSave pre-approved us for was higher than I had expected. The house we bought was on the lower end of our budget, but the amount stayed the same.

AmeriSave was wonderful and I had a great experience. They were communicating with me constantly, which I appreciated. They didn’t leave me behind. There was a particular person I was working with when something happened. Someone came right in, introduced themselves and filled in. AmeriSave has been very impressive and I’m well-pleased so far.

AmeriSave Mortgage made everything simple. It took a month for us to get everything good and good to go for the closing. But it went good. Whatever they needed, I got for them. And whatever information I needed from them, they got to me right away. I got a fair interest rate for what it is right now. AmeriSave did their job well.

The online application process with AmeriSave was good but there’s room for improvement on the flow in general. The rep I worked with was very helpful, right on top of things and helped me through the process.

I like that AmeriSave uses the app. Everything through it is always a lot faster and convenient for me too. The process took a bit but it was more the title company. Other than that, everything was fine. The communication was always good. I like the loan officer I was working with. She was nice and always on top of everything. The rate and terms are high right now so I got a great one compared to what’s out there.

Everything was very good and smooth with AmeriSave. The rep I spoke with called me right away and we started the process. In the beginning, she told me the rate would be like a 5 and we ended at 4.75. It was perfect.

The application process was pretty good and easy. The only thing that was a little bit upsetting was that they kept asking for proof of wage because they said that my overtime pay dropped like 20% or something from year over year. They wanted a written letter from my employer saying why. When I brought up my pay stubs for a year over year, I was only about $100 off from what I had made the previous year. It's cost me more to email this back and forth than that $100 is worth. I don't understand why I gotta jump through all these hoops to say why I lost $100 and it was about two days wasted on me. My loan officer was really good, though. He was tremendous and helped me out to not have to do anything else.

AmeriSave was a good company to go with and I would recommend it. We were skeptical at first but it turned out to be a great thing and everything went good. We were pleased. The process was quick and the reps were helpful. They were willing to answer questions and take time to talk to us and explain what you didn't know.

When I reached out to AmeriSave, I barely hit click and the phone rang. It was almost instant. I'm floored at how well the application process went. The whole process was done in three weeks, which was amazing. The rep was great. He was very thorough in putting things out, explaining the process and steps, and telling me what I needed. He was polite and responsive. I liked the website. It was like a to-do list. We've done mortgages before, so I had an idea what would be needed so the rep didn't have to start from scratch with me, but it was very easy to go through the site. The experience with AmeriSave was thorough and fast. We had the money in less than a month. We were trying to have a big plumbing thing and do some other things to the house, so they were a little pressed to getting it in.

I hopped online and submitted the information and a loan officer called me within 15 minutes and started gathering some more information. I was able to get a pre-approval letter very quickly so I could submit an offer on a home that I wanted to purchase. After that, I really liked the process. Everyone was in communication all the time and in the portal, it was very easy to know what documents I needed to send in and to upload them. The rep I worked with would text me if there was anything going on and he was always available, even late at night too. AmeriSave made it super easy to get a mortgage and it was a great rate, better than I could get anywhere else.

We've used AmeriSave in the past and we were satisfied with what they did for us then and they had good rates at the time. This time, I got a conventional loan for a home purchase and it was great. Josh, the rep, was very helpful and personable. I enjoyed working with him and I was impressed with his knowledge of the process. The rate and terms of the mortgage was competitive and I have no complaints on that. I would give AmeriSave a thumbs up. They did a good job and so far, we're happy with what we've seen.

The loan process with AmeriSave was easy and it took about two months from start to finish. The rates and terms were cool and the communication was good.

I was not happy with my experience with AmeriSave. They made me get documents that were totally unnecessary and waited till after I gave them all the documents to let me know I didn't need them. I bought my house and I listed my house on a Friday night. It was sold on Saturday and then, I bought this house. The purchase of my house was in 19 days and the people were paying cash. So I didn't have time to play with stupidity, which I got from AmeriSave. I usually have multiple houses at the same time because I live in Florida and I've never dealt with underwriters that were so incompetent. They asked me for so much stuff in the most incompetent manner, it was ungodly. They asked me for my tax returns for two years for my businesses that I have and I have been, in my entire life, a W-2 employee. They didn't know what they were doing.

The application itself with AmeriSave was not difficult but the loan process was a nightmare. Their system was horrible. It asked for a bank statement so I sent them one. I got a couple of questions about some of my things on my bank statement and I answered those. Then, four days later, I got something else on the same bank statement that they already had for a week. And two or three weeks later, they were still asking me questions about the bank statement. It seemed to drag things out a lot longer than it needed to be. They kept blaming the FHA process, but it was on them. Then, they made some mistakes in calculations. So, they were trying to put me on a rate increase a couple of times. And I ended up having to take one just to get the loan done on the day of closing. They came back and the closing cost was $4,000 higher than they originally said, which changed the amount of money in my account that I needed to have in my account.

I did a refinance with Lindsey, the rep, maybe a year ago and it was done within two weeks. It was very quick and amazing. But this time, the process with AmeriSave was all over the place and the communication was not good at all with the other people I was dealing with. They could have improved on it. The underwriters kept asking me for the same information over and over. That was very annoying.

I got a 30-year fixed loan from AmeriSave and the online application process was pretty easy. There was one document that was huge when I had to sign it and return it. But for whatever reason, the site wouldn't take it, so I just emailed it to my representative. Todd has been very easy to work with and pretty upfront. He was transparent about what needed to happen. So that was easy for me.

AmeriSave Mortgage are pretty good people to do business with. Things went well when I worked worked with their reps.

AmeriSave Mortgage got everything done that needed to be done and got to where I needed closing to be. Everybody was on top of everything and they requested the documents that they needed. And if there were any changes that needed to be made, they requested it immediately. So, it was a good process. Also, the rate was locked in and it was better than anything else out there and no one else could compete with it. Overall, it's a good company. They're not well advertised, but maybe that's how they get away with getting some better interest rates, because they don't advertise like some of the big corporations like Rocket Mortgage and Quicken Loans. It was smooth and an easy process to get through.

AmeriSave got things done fairly quickly. The agent that I talked to was very nice and really good. Communication was super smooth and everything went really well. They were easy to work with.

The loan process and everything went perfectly and it was fast. I originally started through Rocket Mortgage and they were really pushy, which I didn’t like that. I contacted AmeriSave and got hooked up with Mark. He was fantastic, didn't pressure me, and was courteous. We had a lot of emails back and forth. If I had questions, he would respond within a few minutes.

I was matched with AmeriSave. The process was very easy and I loved it. The rates I got were better than what I expected. Instead of 30 years, I got 15 years. I'm super excited about that.

AmeriSave reached out to me. When I got with them, they told me everything from 1 to Z. They were a really good company to work with. The application process was awesome and everything was online. It was easy to navigate, sweet, and to the point. The guy that was helping me and the lady after him were really good too. When I have a question, they always answer. The terms I got were great.

I had a really bad experience with AmeriSave. Customer service was really poor. Nobody picks up the phone and there's a long wait. The timely response was really lagging on inquiries. There were tons and tons of documentation I need to fill out. I own four other properties. I've never had to go through that experience where AmeriSave would ask for documents that were beyond my recognition. This is based on my recollection of what I've done with the earlier lenders.

I really loved the loan officer that I worked with. She was incredible and amazing. She was very responsive. She would get ahold of me right away. She would tell me what was going on. So, a lot of times, I just went through her. Their underwriting department though could use a little work. Somebody took out all the numbers and all the information on my loan and plugged in other information from out of thin air. At one point, I had them telling me that, I wasn't going to qualify for the mortgage after it had already been fully approved. My heart plummeted. I had about 24 hours of wondering what the heck was going on, and if the sale of my house wasn't going to go through. And this was very close to when I was supposed to be moving into the house and closing.

Shana was great and very helpful. Even the underwriter, Chris, was great and very to the point. I was scared ‘cause everybody's saying how big of a pain it is to get a mortgage. But it worked out well. Overall, I would recommend them to anybody else. I just don't like all the junk mail I'm getting saying I gotta contact AmeriSave. But other than that, it's all right.

I was Googling some of the best refinance companies in the region. I wanted to find a good refinance company and not a mediocre one. I wanted somebody with excellent customer service. AmeriSave was one of the few that were up there along with Quicken Loans. I already went through Quicken Loans before and they they quoted me so low on the house. That ticked me off. My husband and I did a major renovation and after that, tried out AmeriSave. I'm happy I did. The online application process was very straightforward and user-friendly. At first, there was a little bit of a hiccup because it wasn't accepting my username and password. It was explained to us ahead of time that that could happen because of some type of glitch in their system. That was not a big deal and we got over it.

The process with AmeriSave was extremely easy. I had a young lady call me out with questions and to do the basic stuff. They set me up with the stuff to go online and just for documentation if I had to submit anything. The process was fairly fast. The whole process from getting approved by the appraiser took about three weeks.

It was really good working with AmeriSave. When I called, I talked to a young lady named Shoanna. She explained everything to me and how they can save me a little bit more money than this other company that I was trying to go to. She also gave me a better quote than the other company. I also talked with them about closing out. They sent the notary over there. The notary explained everything that was going on. We signed papers and the deal was done. They were with me every step of the way. It was a wonderful experience for me.

We were initially going with Rocket but due to a paperwork snafu on the fourth of July holiday weekend, we were frantically trying to find an alternative provider. AmeriSave stayed late on the Friday of a holiday weekend to help us get things going and they were awesome. The application process was very straightforward and simple. I mostly was interacting with the loan originator and the processing team. The loan originator was Wes and he was incredible. We were then working with a secondary person, Sarah, and she was very responsive. On the whole, I was very impressed with the process. The only thing was the rates were disappointingly high, all things considered, but they were better than the competition. AmeriSave beat the other provider with comparable terms on points and origination fees. The interest rate was almost four tenths of a point better.

We were going through the home buying process. I had a preferred lender I was working with but his closing costs seemed a bit high. I went on some kind of website where you can shop lenders, put in my information, and AmeriSave was the first one to give me a phone call within 10 minutes. Ever since then, it was such a great experience and I continue to work with them.

I went through a website and did a comparison of different banks that would give the best rates. AmeriSave was the top one so it was an easy decision for us to go with them. They had an easy process. It was just a matter of answering a few questions and giving out my credit. Basing off my credit and my debt ratio, it was a no-brainer for them to accept us and they went ahead and did the loan for us.

AmeriSave called me when I inputted my loan request. I stayed on the line and their guy Gil gave us a better rate and credits compared to anybody else we talked to. The application process was good and so was the loan officer. He made sure we got a good deal and that we got a good processor. The mortgage processor was very responsive. The only thing was the underwriter was a little more aggressive and a pain in the butt than any other underwriters I've dealt with in all my many purchases and refinances. That aside, the rates were good. The process took about a month.

I did AmeriSave to lock in the interest rate as it was pretty good. My loan rep was very helpful and he was able to answer all of our questions. From beginning to end, the process took about a month. When there were some issues with the portal and things weren't working, I contacted AmeriSave multiple times to get some things troubleshot. All in all, everything was fine.

Mark from AmeriSave was great. I told him the situation and he told me right off the bat if I could or could not do the program. We did the VA loan and we refinanced through the VA loan. We took a little bit of cash out and we just paid off the new roof that we got. The process with AmeriSave took about a month and Mark stayed right on top of everything. If there was something that was missing or something that I said that wasn't right on there, he corrected it and found out why. The mortgage company we had before this one stressed me out. But with AmeriSave, I didn't have to worry about too much of anything. If Mark asked for something, I did it and if I couldn't find it, he helped me find it. Also, if I didn't know how to do a certain thing, I gave him permission to jump on with me on my computer on AmeriSave and he walked me right through it. It was so easy to do.

The process at AmeriSave went very smoothly. Ernest did a really good job for me. We ended up being able to close early. The hiccups that we had was with their web page. It's not as polished as it ought to be. I went in and created an account as soon as I was able to do that, but because the application hasn't officially made it to their system yet, that account ended up not being used, and Ernest had to create a new account. Because of that, because I was trying to be proactive, every time I logged in, there were two accounts, I had to make sure I pick the right one. The other one just didn't go away all that soon.

For some reason, one of the lending agencies had misinformation and I don't know where they got it from. I asked them about that and they were very strong that the information was correct and it had a negative effect on my credit file. I said, "I have an excellent credit right now. I don't know what you're talking about." They said, "Well, they found this and we hope that you can get this corrected." I had no idea what they were talking about. I even went down to the court to get anything cleared up and saw I have nothing. Sometimes there might be something that might be in there and there was nothing there. That was with Royal out of Indianapolis. I said, "Well, that doesn't even sound right. What I'm doing is building a new garage."

AmeriSave is number 2 out of the top three best mortgage lenders. I called the first people but their percentages were bad. They wanted 5.7% APR. I called AmeriSave and I got 1.75. I ended up paying the $500 and locked it in. I'm happy. That's the cheapest. I worked with Curtis and Natasha, and they were amazing. Jessica was also sweet. They were patient and very informative. They would give you the link easily through their email to get into the website to go through the document. It was such an easy breeze. If I had any issues, I'd be in contact with Curtis and he would tell me, "Don't worry about it. As soon as you get time, try to get done within a week and we'll go ahead and try to bypass everything." I appreciated that. I'm gonna use AmeriSave again.

They did an equity loan on my house. The process was smooth and they were awesome. My rep had a good personality and was easy to deal with. He had the talent for doing that and did really well for us. He was always in touch. Most people keep putting you off but he never did. He walked us through all the things thoroughly and explained everything well. If I have any more financial stuff like this, I will contact him.

Taylor called me up and she started telling me about what they do at AmeriSave. She did a very good job compelling me to go with them versus the competition. Amerisave is helping a lot because the rate was initially going to be 5.25 and it came out to be 4.5. Every point counts so they definitely did a good job.

Everybody at AmeriSave was very helpful and great. I worked with Christine and she was awesome and can't recommend her enough. She always seemed positive on the phone and very nice. However, the emails for whenever anybody enters anything in the portal, they're written to make it seem like it's the end of the world and that it was urgent. But when you check what it is, it's stuff that they didn't need until when you actually found a house. But overall, I'm very happy with the process.

Amerisave was awesome. They always got back to me quickly with any response to any question that I had, and the portal was really easy to navigate. I had no complaints with uploading the documents. I was trying to close in 30 days, but we closed in 36 days. I’m a real estate agent, and 30 days is always a crunch. Even though closing was a hectic process, the rep, Victor, stayed calm and professional. He played point the whole way through, and he was always easy to contact.

Cory, the rep I worked with at AmeriSave, told me that he would let me know if he needed any other paperwork other than whatever I turned in. By working with Cory, I didn't have the bad experience that some of the others had, and that is the continual emails telling you to turn in the same paperwork over and over. My experience was good. Other than, I called Cory several times to reiterate that I was getting all these emails, and he reiterated back to me that, "Don't worry about it. They're just automatic emails." Cory seemed to do everything for me, take care of everything for me and made it easy for me.

Working with AmeriSave was a very good experience. I told the rep what I wanted and wanted to do and he was very upfront with me. He let me know what I could do, and what I couldn't do, and he was very honest. He kept me in the loop of what was going on with the process of the loan. I really appreciate his honesty and even every step far as finding out where the money came from, from my pension. Also, especially when I'm a first-time buyer too and we don't know the ins and outs. Doing the portal was also no problem. Even doing the documents was good. It's just that when certain stuff he asked for, it didn't let you put it in there unless you go through other documents.

The application process was simple. The agent I got was Adam, and he gave me a really good rate for my refinance. He helped me out before the mortgage rates went up. His communication was really good too. Big shout-out to Adam. He's a really good guy, and he took care of me. I have no complaints about him, and I even referred him to my family. Unfortunately, they have bad credit right now, so they didn't go through it.

At first, I don't know if I misheard or was misquoted, but when it came down to the downpayment of the house, my understanding was a little different from what I was told. But I will give the guy, Richard, a lot of credit. He went back and fixed it within the day. Everything was adjusted and went back to the original quote that I was told. When we put in the bid for this house that we're at now, everything went smoothly. Overall, everything was taken care of right away.

We just refinanced with AmeriSave six months ago, then I sold the house. Once I got to the point of buying a new house, the new bank that I had been messing with told me that they couldn't make the loan happen, so I called AmeriSave. I felt a little more comfortable with them. They already had all my info and we got the ball rolling a little quicker. The loan originator was good, and AmeriSave did everything I asked.

My husband and I were in the market to buy a house and AmeriSave contacted us after we were preapproved by another bank. The process was clear, transparent, and pretty quick. The only reason why it took us about eight weeks was that we were doing a direct sale. Other than that, it was a very short process. Blake's awesome. He was the rep we worked with and he was helpful, friendly, and supportive. He responds really well via text and whenever I had a question, even if it was outside of business hours, he would follow up just to make sure that I understood what was happening and that we felt comfortable.

AmeriSave's was the best rate. The only thing that I didn't like is that they ended up sending me a check to pay my car off because the rep said she didn't have all the information to forward the check to my finance company. But other than that, I worked with Darius and Kim and I enjoyed working with them. They were very patient and answered all my questions.

The AmeriSave rep blew everybody out of the water and was able to save us the most amount of money and gave us the best rate. Put $14,000 back in my pocket and did it with no money down. It was astronomical. Everybody else was quoting me way higher. He took his time. He was very calm, cool, and collected. Just made it an amazing experience and the entire way through.

I worked with Brandon and everything was fine. The only problem I had was after we closed, I had checks coming in the mail and I didn't know how they were coming and when they were coming. But everything worked out fine.

The process with AmeriSave was everything it needed to be. It was professional and efficient which was important to me because I only had so much time.

I was happy with the rate and terms.

AmeriSave was really good. Especially working with my loan officer, Leah. She was absolutely wonderful and provided a little extra information when I needed it and went over the top and made sure I understood what was happening. She made everything go smoothly. There's also an upload button in the portal, you upload the document you need to upload, so it was easy.

Amerisave was the most understandable and the easiest lender that I can work with. I tried others. They took too long to approve me, and then they asked me too many questions that I couldn’t even understand. So it was easier for me to go AmeriSave.

The process was smooth once everything was pre-approved. Christine was my agent with AmeriSave and she did a fantastic job with helping us through the whole process. We moved quickly and ended up closing in a very short amount of time (two and a half weeks). There was a lot of information and documentation in a very short amount of time. My only complaint was there was something that popped up and I wasn't notified until the 11th hour. Once that happened, with hitting our closing date, the problem became having to go through with JP Morgan and getting things cleared up from them. It was a hassle. I wish that we would have known about it earlier, so we could have been ahead of the game on that. If it would have been a normal 30-day close, that would have been something that could have been handled with more than enough time. There were certain individuals during the process that could have been a little bit more receptive or communicated better.

The process went pretty straightforward and quick.

I talked to customer service about some issues I had. They were very friendly and knowledgeable.

This is my first time buying a home and my experience was wonderful. I like AmeriSave because they were responsive whenever I needed a answer. Sean was wonderful. She answered every question. She called me back when I needed her. She always kept in contact with me. The guy, Jamie, was good. I so enjoyed working with him because he was on top of things. Altogether, AmeriSave was very accurate when I needed something.

The pre-approval process was pretty simple. For the most part, they would respond in a timely manner. But there were certain times when they didn't and it took a while for feedback. So it took a lot of pushing on my end to get things going. But Shawn was great. He was very helpful and he informed me a lot on the process and what was going on. He was able to work with me. I was a special circumstance. So it was a lot of work on both our parts. Overall, it was a fine process. AmeriSave is all right. But Shawn was the one who impressed me.

AmeriSave was able to lock in a rate before the rates started going up. The first loan processor was good. Her name was Melissa. The second one was very pleasant. The problem was when Melissa left the company, we got the new loan processor and almost had to start all over again. I had to send the same documents over again which was frustrating.

My representative, Phil, was upfront and didn't try to push anything on me. Even after-hours, he would call me back or send me a message if he was on another phone call. He was hands down one of the best people I’ve worked with. However, my underwriter was a little difficult. They would continuously delete items that they said they needed. Instead of calling me, they continued to delete items. At closing, they called to tell me they still weren't finished with the paperwork. They said they needed to call my boss and didn't have her number. Why didn't they ask me that previously instead of two hours after I was supposed to close? AmeriSave gave me one of the best rates but unfortunately, as I was getting ready to close, the rates dropped again, so I didn't qualify because the paperwork was already done.

The loan officer and the staff were pretty good. Most of the time, they were pretty reachable with respect to questions or to documentation requirements. Overall, it was a pretty smooth experience, considering the timeline that we were for closing.

The team was very easy to work with, and the rep, Jordan, took care of the process from start to finish. He did a great job, and I have nothing but respect for him. All my payments went through, and we’re good to go. I'd bring friends to AmeriSave.

I compared AmeriSave to Rocket Mortgage and Low VA Rates, and AmeriSave won out on their quote. The application process went faster than it could with the competitors. It was on a timely basis, and they backed up their word. Whatever they promised me, they delivered. The rate and terms are fair, and all is good.

I did a cash-out refinance, and my experience with AmeriSave was really good. It was quick and easy, and the rep was professional, really on top of it and let me know when things were needed.

The online application process was very easy. The process was filing documents that were requested into the AmeriSave portal and repeatedly maintaining that document, adding documents as requested by underwriting. The rep we worked with was wonderful too. He was very communicative and stayed on top of things. It was not fun to deal with a refinance, but it wasn't bad. Use AmeriSave.

This is the first time I bought a house, and everything was super easy. AmeriSave's portal was really user-friendly, and I couldn't say enough good things about Sam, the rep. She called me and really walked me through everything. I was a little lost and she really broke everything down for me in a way I could understand. She's very knowledgeable, and she helped me out. She was also easy to contact and quick to get back to me when I called her. Overall, my experience was fantastic, and I would definitely tell friends to go with AmeriSave.