AmeriSave Mortgage Reviews

I called them and got a call back immediately. I really liked the guy who I was talking to, Timothy. He was very helpful and patient. I told him that the mortgage was not a huge deal for me so I'm gonna take time and shop. He didn't bother me until I made one call back. Then he ran through an infinite number of scenarios with me. When he found out what my real goal was, he found the perfect product for me right off the bat. I was impressed with that. I like the service and I like the process enough just to go with them. I never had to leave my couch. That alone and the closing, in terms of what your time is worth, makes AmeriSave a strong product.

Amerisave reached out to me and I felt comfortable with the gentleman who called. The communication was good. My loan got approved quickly. I enjoyed the whole process. I'm gonna continue to look at the rates because if they come down again, I would do it again with AmeriSave.

Jonathan was our loan guy through most of the process with Amerisave. Even Rocket Mortgage who's had my mortgage for quite some time now said no. But Jonathan saved our lives. A lady named Cicely was amazing as well. On the day of the closing, the lady at the notary that we worked with online was nice. The process was wonderful. It couldn't have been a lot easier. Jonathan signed everything. He even gave me his cell phone number and answered my calls when I had questions. The monthly payment worked for us. I would highly recommend AmeriSave to anybody.

I would recommend Amerisave to future prospective home buyers. They were informative and not pushy. Everybody had different things and perks about trying to get us to choose them but AmeriSave did not. They didn't try to incentivize anything to make me choose them over anyone else. They also had unbeatable interest rates and encouraged me to shop around at other lenders, whether it be online or local, to see if somebody had a lower rate.

The person who took my call the first time and throughout the process kept me in the loop. That personal connection was what made me to sign with AmeriSave Mortgage instead of the others. Also, they have a portal that is very easy to follow. So, everything was straightforward. It's worth it. They took care of me and they could take care of my friends as well. So, every time somebody asked me who I refinance with, I said AmeriSave.

AmeriSave was fast and easy to deal with. I called them, left a message. They called me back, because I called after they were closed. And they had me ready to roll within a couple of weeks. It was nice. The rate was fair. It was a little higher than everybody else. But their service was decent. They processed it fast. I loved it. Give AmeriSave a shot.

These people are extremely unprofessional. There’s no communication between them and no one ever answers the phone. They are quick to charge but all the information is input incorrectly delaying the process. Stay away. John **, Nikki **, Melissa ** all were never available until the contract was cancelled, terrible experience. Stay away.

Amerisave claimed they did not get my AAA agent fax to pay wind insurance, even though we provided the fax confirmation and it resulted 90 days later getting my Citizens policy cancelled. it cost me $600 for lender insurance very high premium. Worked with Dept of FL insurance to get my money recouped, but Amerisave refused to make it right. They don't have integrity to do the right thing. Don't trust them!!!

A rep named Russell called me and he seemed like a really nice gentleman. He was really positive and wasn't pushy. I told him what I was doing and he said AmeriSave could help me. He ran some numbers really quickly and he's like, “Here's what you're looking at.” He cut right to the chase. He didn't get through all the bread and the fluff. he told me the rates and the closing cost. I was interested and I pursued it from there.

We did a consolidation with AmeriSave and the reps kept us informed at all points of things that were happening. They were very knowledgeable. I’d like the rate to be lower but it was fine for what we needed to do. People should give AmeriSave a chance. You’re not locked into anything until you sign something.

Overall, I ended up very pleased with AmeriSave. We started out with a loan officer named Jenna, who was incredibly patient with me. Especially I didn't know even how to download things. We had a lot to download with lots of information. She was so patient and taught me how to download. That was really great. But I noticed after a couple of several interactions with Jenna, they sent me to somebody else who then started requesting more information. Then I started getting all of these other emails which were from all different people. I felt like I was interacting with a lot of people over the internet. Sometimes I would send the information to Jenna, and then the next person would call me and ask me for it. I'm 70 and I'm not that computer-literate. But she and the other gal I worked with were great.

I was in the process of wanting to refinance. I typed in the top companies that refinance in 2023 and AmeriSave was one of the top ones. I went with them mainly because of the loan officer. They were very customer service-oriented and they were looking out for my best interest. That's what I liked most about them. They didn't make me feel obligated or they didn't make me feel like it was just the interest of the company. They made me feel like the whole process was about me and how they could help me. That's what really drew my attention to them.

I had a good experience with AmeriSave. The app was helpful. They also helped me with any problems I had with the application. I really liked our representative. He was very responsive and helpful with figuring everything out and explaining how the mortgage process went. Amerisave is a good company. The process seemed easy too.

The application at AmeriSave was super smooth. Everything that they could have done, they did. The rep I worked with was highly experienced and the best advocate I could have had. Every time he took something back, it was turned around quickly. There weren't any points of confusion that needed clarity from underwriting or adjusters.

AmeriSave is a great company to work with and they make the process quick and easy. Their rep, Liam, helped us through everything and she always stayed in touch. Any time I reached out by text or email, I got her right away. The application and underwriting took around a month altogether, and we had good rates. We consolidated a HELOC and our mortgage, and it all worked out well. Working with them helped us out with getting rid of that HELOC.

I was going through another bank and they were not able to deliver what they had promised. So, I kept AmeriSave on hold and they were able to close. The processor and his assistant were on top of the process. I was very comfortable working with them. I got a 5.75, 30-year note for my rate but lower could be better. I also didn't like that I had to pay a lot to pay it down. My costs were $20,000. Other than that, their website was really user-friendly. I could upload and they had a little task list that shows if something is pending or is complete. That was really great. They had a quick turnaround and it was easy to close.

I decided to give AmeriSave a try after reading so many positive reviews. It's one of the worst decisions I've ever made in my life. The loan officer stated that he would beat any competitor's interest rates in order to earn my business (1st broken promise). Next, he stated that if I provided all the requested documents within 48 hours that the loan would close in 10-14 business days (2nd broken promise). Then he stated I wouldn't have to pay any points and that they would waive the appraisal fee since I had already paid for an appraisal (3rd broken promise). The same loan officer's communication was horrible (went a week before replying to emails and voicemails).

I went with a FHA 30-year fixed loan with Amerisave. The process was easy. I just went on there, applied, Troy called me and we had everything done within 48 hours. He was easy to talk to and he always responded back quickly. Amerisave's rates and terms are better than I expected considering the market right now. I would highly recommend AmeriSave.

I'd like to praise my loan officer Brad **'s service. Our purchase of a new home went through very smoothly with Brad's excellent service. He handled all matters quickly and professionally. I'd highly recommend Brad to anyone who wants mortgage borrowing.

The process was easy and everybody was friendly and nice. They were very informative. I did a lot of research and they had the best deal for me.

The application process went great. The two people I worked with were phenomenal, especially Joseph. He really, really worked hard. Every time I had a question, he was there answering it. Every time I showed concern, he alleviated it by explaining what I was insecure about. I was hoping for a little lower rate. However, it was explained in detail when I questioned it. They explained about the day that this went in to process was the rate of the day. So when I said yes, I was really convinced that this was the best for me. I was shocked at how fast the process went. They were great to work with.

I was very comfortable with the guy that we dealt with in Georgia. He was very good. We really liked him. We got the loan approved, but we waited for the probate to be settled. Once it got settled, it went smoothly.

Their rep Jessica gave me a call and she was fantastic. Getting my mortgage was very smooth. They did a fantastic job communicating. When there was an issue, they helped with it and walked me through the whole thing. They were very receptive. Every time I called, if they didn't answer, they called back really soon. Both Jessica and the other rep Jermaine did a fantastic job handling the whole process from start to finish. They're on top of their game and I was very happy with how all that went. The rates and terms were competitive.

AmeriSave was very responsive. They called and emailed me back quickly. I got a 30-year fixed FHA and the rep I worked with explained everything to me. He answered all my questions, and was very communicative as far as getting back to me and following up on the documents.

I applied for an FHA loan and the process with AmeriSave was very simple and easy. I worked with Jacob who was the same guy I worked with for another house He was very thorough and direct. He answered my calls when I'd call or called me back very shortly. AmeriSave did a great job and I would tell my friends to give them a call. I was really happy with everything. Especially for the rate, Jacob advised me to lock it in and I did. And ever since that, the rates have been rising.

I would not recommend AmeriSave Mortgage as we have had an horrible experience since we have been with them in the last six months. The refinancing was a nightmare in itself and had red flags. We had to go back and forth several times before we could even get the refinancing complete. The communication was awful so at closing we had to cancel a couple times because we were told one thing and on the paperwork it was something different.

I applied for an FHA home equity loan, and I'm satisfied with the rates and terms. AmeriSave worked with me every way they needed to as well. My loan originator, Ashley, was absolutely awesome. She returned my calls and emails as well as answered any questions I had. If she didn't have an answer, she found the answer. She kept me informed. Closing was a bit extended, but there were excruciating circumstances. They had to wait till my name had been on the title for one year according to FHA before they could fund the loan.

I got a traditional loan with AmeriSave and their reps were patient. The application and underwriting process didn't take long and we closed in 30 days. The rates were high and for the credit score in the 800s, I thought I'd get a better rate. But they were a good company and they got everything done in a timely manner. I would refer them.

The rep with Amerisave was sweet. She took time with me and explained everything. I was asking her a thousand more questions and would even call her in the evening. She would still respond even though she didn't have to. Sometime at the end of the year, I will be coming back to her to do the lower reduction rate program they have for veterans because she did a wonderful job. The whole team was very polite and thoughtful, and they kept in touch with me to make sure I was through the process and what was gonna happen next. They didn't pressure me. That's what I liked the most. The process went faster than what I thought it was gonna go. They were very expedient. They walk you through the process step by step, and they’re willing to answer any questions and work with you.

The guy from AmeriSave was very professional, knowledgeable and nice. The process was very quick and easy. It took two weeks, at the most. They helped me and I was kept up to date with all the information. I would recommend AmeriSave.

From the moment I called them, they were there to assist me with my needs. Jeff, my loan officer and Nikki, the processor are an amazing team. The application was extremely easy and I'm happy with the service. No one's happy with the rate so I'm looking to refinance at some point but right now, it's okay.

They were really nice. Every time I called Mark, he would be there. Whatever information I wanna know, he used to answer every time, even in the middle of the night. Everything went really well in our experience.

AmeriSave Mortgage was great to work with. Things moved quickly. They were very efficient and thorough.

My experience with AmeriSave was flawless. We closed in less than two weeks. My rep was efficient and quick to respond.

Davis was the one that refinanced my house. He was the loan originator that I worked with and he's the only reason I went back to AmeriSave. Also, they gave me lower rates that I couldn't get with my local bank.

It was great with AmeriSave Mortgage. They stayed in touch with us and let us know what was going on.

The guy I spoke with the first time was straightforward with me. The actual estimated date AmeriSave Mortgage gave me was right. I was able to work within that time frame, which was okay. However, calling the loan officer is a bit difficult. I understand because we got a lot of things going on. But sometimes I would make an appointment with her, and I still wouldn't get the chance to talk to her. Even though she's busy, somebody should be available to talk to me, that they could explain things better if I had any questions. Other than that, they did a good job.

The process with AmeriSave was pretty efficient. The rep I worked with was friendly and kept me informed with everything as I was going through the process.

One of the criteria that AmeriSave has is that they want somebody to respond within less than an hour, and their response rate is very good. I'd give them an excellent on that because anytime I had a question, it was responded to immediately. It's just when they're trying to follow up with things that you haven't uploaded to your account, there were a couple of things that I had to wait to get, but then you'd get calls and mails about all these things that are gonna happen if you don't give the information. There's too much redundancy in the process. I was asked several times about the same thing by several people. After we figured out who I just needed to talk to, then it was fine. He's very helpful.

I had a good experience with AmeriSave. There was a good credit for the closing cost. So, the closing cost was decent. The application process was easy and decent. The processor was responsive. So, everything worked out well.

The lending process with AmeriSave was very smooth and the rep was very professional and thorough. He was quick in responding. We immediately got everything back and we got access immediately too if we needed anything. The rates and terms with AmeriSave are what they are, competitive with the market. But it was a good experience and I would recommend them.

The representatives at AmeriSave are very pleasant. I've always had a good experience. The application process was very simple and user-friendly. AmeriSave makes it easy to work with them. They're very communicative. Their systems are very easy to use. It was a very quick process. Everybody was very responsive.

AmeriSave was my primary lender. I did a refinance with them too, and as far as the process, I'm a veteran, so I went through the VA website and just put in that I was looking for a refinance. AmeriSave called me and said, "You want a refinance?" They beat Rocket's rate, which was the best rate that I got. AmeriSave's online application process was pretty good because you could submit all your documents online. It was easy. If you couldn't get anything to get submitted online, you can just email your primary person, and then they will put it in the online portal for you.

The process took about 10 days from first conversation till closing, and that was during Christmas week. That was pretty impressive. Everybody I talked to was great. Gil was my point of contact and he was fabulous. He kept me in the loop. I really pleased with everybody's rapid response.

Everything was going along okay and then two weeks before closing, their underwriters decided that because I wasn't moving in within 60 days, I could not do a VA loan. I had to switch to a conventional loan. I had a week to come up with 10% down. By that point, I had already said bye to the other two mortgage companies that were asking for my business. So I told Amerisave that it felt like bait and switch to me. The sales rep was great. He communicated whenever he had information. But the underwriters controlled everything and they communicated when they felt like it.

I reached out through the online portal and I was paired with a gentleman named Jordan. He was there from start to finish through our home-buying process. It was really nice being able to work with one person specfically. In the beginning, the process was really good. Once we got closer to purchasing our home, the amount of documentation that they were needing from us was a little excessive. My wife's bank statements were required when she was not on the mortgage. Other than that, customer service-wise, Jordan did incredibly.

I had a smooth experience with them. The application process was quick and easy. They were helpful and I had no issues with them at all. I got an excellent rate. AmeriSave beats almost everybody out there. Go with them. I've tried so many companies and they were the best.

AmeriSave's process for my refi from application to finish was really smooth. The representative was very helpful and helped me step by step through the process. The communication was via mail, text, and email. Any question I had was immediately responded to. The representatives that helped me were incredible and they handled everything really professionally. The rate I got was also comparable to what was out there. It was overall a great experience.

The process with Amerisave went very smoothly. I have refinanced before and this one has been very simple. The communication was good and the man who handled the application and got me through the system did an excellent job. If they needed anything, he communicated right away either through texts or calls.

Our rep with AmeriSave, Alexandra, was great. She should work at every mortgage company. She was very prompt. If we had a question, she was very quick to answer truthfully. She was there for us if we needed help. But the guy who did the loan was a little different. Out of a 1 to 10, I'd give him a 7 because he was very short and wasn't very friendly most of the time. Everything else was perfect. We're happy with the rate.

Amerisave Mortgage was able to do what we needed. They were very responsive. They followed up too. We were reminded of what we needed to get done. When we got it, they moved quickly. The process was streamlined. It was very easy to follow. Getting the documents back was simple.

The process was straightforward. It was simple to understand. I was impressed with the loan officer's transparency and quick turnaround. There was easy communication. Everything went well.

I was using AmeriSave and I liked them so I stayed with them. I did an FHA and my loan officer was great. his name is Steven and was really calm. Even when I got frustrated, he still stayed calm and he kept me motivated. He was really good. He answered questions based on his knowledge. If he didn't know, he went to the necessary resources to get the information so he could answer my questions. The underwriter was a little bit slow and the rates could have been better. Other than that, everything else went well. Our family is in the house because AmeriSave was willing to help and kept me motivated. That was really big.

Working with them was great. The process was faster than I anticipated. The rep I got answered all my questions. If she didn't have the answer, she got it. She treated me like I was important and worked with me to get the best deal I needed. I was pleased with the rate and terms I got.

Applying was really fast and very simple. My rep Adam was a very good guy. The rate and terms I got were fair.

Working with them was easy. It was also easy to navigate their website.

They have the option for the interest rates that you can choose which one is best for you. My loan officer got me through the best suit for me for the interest. He was great. He guided me through the process and how to get the lowest interest for me.

I was looking at cash-out refinance options that were military and AmeriSave was rated one of the best companies that did that. I did a cash-out refinance with them. The process started off pretty well. Carlo was the loan originator that I was working with and he did an outstanding job. He was really friendly and consistent with communication. He kept me up to speed on certain aspects of the process, how long things took, and things to watch out for.

I did a cash-out with AmeriSave and the process was a little bit slow. But that was mostly my fault because I requested a VA mortgage and that brought a whole bunch of stuff in that I wasn't prepared for. From start to finish, it took a couple months but the two reps I had were really easy to work with. They kept me up to date on what was happening and what was needed. The mortgage terms were also eminently fair, considering what has been happening to mortgage rates lately and I was happy with the whole thing.

I applied for a traditional mortgage and I had a rate lock for 90 days. The mortgage was high and at some point, we'll figure out how to bring that down. But for now, that's what we got. Everybody at AmeriSave was nice to me. My rep was Justin and he was a great person. He was very helpful, too.

Obtaining the mortgage from AmeriSave went extremely well. Everybody I dealt with was extremely pleasant. Brad, the rep, was great and Angela, another rep, was wonderful, very sweet and a joy to deal with. Even the notary that I signed all the file papers with was very pleasant. The whole thing was problem-free. AmeriSave wasn't hiding anything and didn't throw weird stuff in at the last minute like the last time I've done this. I couldn't be happier with the service I received. I have a neighbor that I've already told. When it comes to finances, you don't wanna steer anybody in a direction. But on this, I didn’t have any problem. So, I gave him Brad's work number and told him it took me nine business days and to get whatever they ask for.

I saw that AmeriSave Mortgage had a lot more positive feedback than the others so I went with them. I refinanced and they kept me informed of what was needed. They got back in touch with me within 24 hours. They were pretty good and they still are. If I were to call or contact anyone via email, I get a good response. I feel great.

We went with a conventional loan and the process was flawless. It didn't take AmeriSave long and our build held us up because we were building. But I'm not happy with the rates. There was not much they could do about them though.

Obtaining the mortgage with AmeriSave was good and fast but there's a lot of paperwork you gotta send in and check. The rep who worked with me was very patient. I could upload the documents myself but he did that for me, so that was great. When you go through a bank, the application process is a little bit more tedious. AmeriSave is a direct lender so it goes a little faster. The rates that I received was where the market was at. AmeriSave had the better interest rate at the time, which was why I went with them. But I’d like the loan officer to reach out to me if there are better insurance rates, which would be in the best interest of me. They usually do it after six months to a year. People should do business with AmeriSave. I had great experiences.

I did a refinance and the process of obtaining that wasn't all that good. If I had known what I was gonna go through, I would have gone with somebody else. AmeriSave could have explained things better like everything that was involved and what was going on. I was just a number and I was pushed to the side. They weren't very nice folks. I'm still waiting on a statement that they're supposed to be sending me. I have called them a couple of times and still, I have no statement. My mortgage is due March 1st.

The process was easy and efficient. It worked for me. The loan officer was a good communicator. He was efficient and kept moving things along so that the process didn't get stalled or delayed. It was a good experience.

I did a conventional loan with AmeriSave and the process was pretty easy. I did the application online and it went smoothly. I did it months in advance because of a wait on the house to be finished building, but the whole process didn't have to take a week or so to get through underwriting. It was a pretty good experience though a little more communication could have gone well. I was comfortable with AmeriSave and the rate and term they gave me were better than anybody else. They let me stay locked for 90 days.

If you're somebody who is lost in the wilderness and really need somebody to take your hand, guide you through this, spend quality time. and answer your questions, AmeriSave is the company you want. Their rep, Ed, gave me much information but didn't force things company on me. He walked me through the application, too because sometimes the left hand didn't know what the right hand was doing and they kept sending a lot of emails. He was good. The terms of the mortgage were also great. They put me in a program that went from 5.8 to 4.8. They helped me drop a whole point and Eric told me that if any programs come up, they'd be back in touch with me.

We came across AmeriSave, and they had a good rate. We found a loan officer, and he was great. The whole process was straightforward. We got the lock-in rate and got it right away. And they gave us what we needed to do. As soon as they got documents that they needed from us, the whole process was fast.

The process at AmeriSave was easy and quick. I also got a good rate. They're a good company.

As far as customer service, it's very good from the start. I was contacted by Pamela. She walked it through with me every single day, either on the phone or through text or email. At every step of the process, she made sure I understood it and kept it going until it was transferred over to the person I was gonna close on the mortgage. I was kept in the loop 100%. I'm very satisfied with the service.

I talked to Corey and he was excellent. Everything went great and from start to finish, we closed within a month.

It was really easy to work with AmeriSave. I filled out the information and John gave me a checklist that they needed and I would just go down through. I sent him what he needed and that started the ball rolling. He sent me a preliminary. I followed the process online. Then he referred me to Sarah. She was the next level and I spoke to her. Then, it was a matter of the underwriters taking over. The appraisal was done and it was a painless process. The rate was also as good as I was expecting to get at the time. The process bogged down a little bit at the underwriter stage. There was a point that stretched on a little bit. But outside of that, the process went well.

Obtaining the mortgage with AmeriSave was nerve-wracking not knowing if this is legit. But the reps were able to help me, walk me through what information they need and to follow up with them on their website and read over that, do some history, to make sure that I was choosing the right place. The application process online was good and easy. I like that I was able to upload the documents and do a lot of things visually, instead of having to take the time out and going to fax it. The documents you're trying to upload always pops up an error though. But if you go back into it, it shows that it was downloaded. So it was a lot of miscommunication for the website itself. But if I called and wasn't answered, the admin or the supervisor that was above the person that was helping me called me back to follow up with me instead of waiting for somebody to call back.

AmeriSave was quicker to respond to me and they were also more responsive overall. The application process was initially pretty easy. I did have issues with the loan processing part of the mortgage process because my loan processor changed about four different times. I had a very short close. It was only like two months from beginning to end. I had to resubmit things over and over, and every time I got a new loan processor, somebody needed a new document that somebody else had already told me was good enough.

Their customer service was great. Our first loan officer was really nice to work with. Our second loan officer was a little harder to get ahold of. But our final loan originator was very helpful.

I went through a few different companies and AmeriSave seemed to be the most responsive. My local bank didn't offer any of the VA assistance that AmeriSave had so I went to the one that was most communicative to me and would answer my questions in a timely manner. The application process was a little tedious and I get that people have to cross their T’s and dot their I’s. But I would send the paperwork over and they basically told me it wasn't good enough.

AmeriSave reached out to me wanting to know what type of loan I was looking for. When I talked to Noble, I told him I got turned down at my local bank based on a couple of different circumstances and I didn't know that it was gonna work or if it was worth the time. He and I dug into it a little bit and working through a couple of issues like paying down some of my debt and we were able to make it work out. I worked with Noble and Randy throughout most of the process. Those two guys are exceptional. They know what they're doing and the right advice to give.

AmeriSave was very quick to respond and professional too. My application process went well. However, it took too long. They kept asking for the same document, which didn't make sense. The guy that was my contact person was really nice. They were very good with all the emails, however it's so heavily automated that they just don't listen to what you're trying to tell them. They would say, "Upload this." Which was really good, because I would upload everything. But then they would say, "What is this?" I was like, "I just uploaded it. Just look at it." I also could have gotten a better rate, but at that point, I was too far into it.

REVIEW: Buyer Beware! DO NOT do business with AmeriSave Mortgage. They lied to me and now will not follow through on a promise to refund my $500 deposit to get started. The loan originator JURI ** promised me TWICE that if I decide to go with a different mortgage company or just change my mind about going through with a loan, AmeriSave would refund my my $500 deposit with no questions asked. She said, ”In face, I just refunded two clients their money this week.” I trusted her at her word.

I spoke with two reps and both of them were very helpful. The paperwork was quite cumbersome, though. If I had to provide one suggestion from a customer point of view, it's that if there was an easy way to understand what each document represents, that would help. But the process was pretty quick and overall, I was happy with everything that they did. Whenever I would not be able to get them on the phone, they were able to answer over email.

The lady that ended up being my agent at Amerisave answered all my questions without any hesitation and provided the information that I was looking for. It was also very convenient. That sold me. The reason for the loan was replacing a deck and building a garage, and I had already removed the deck, so the appraisal put a note in there about it being an unsafe situation. That delayed me about three weeks. The manager of my loan officer made the suggestion that if I would block the door off, securing it with plywood across the front so that it couldn’t be opened, that that may suffice. I did that then did another appraisal and everything went fine.

The guy who reached out to me, Brandon, was amazing. He answered my questions and he left it open for me to decide. The biggest part is he didn't pressure me. I told him what I was looking for and he gave me options and directed me a couple of ways. During the application process, he took care of a lot of stuff. There was a couple of bumps in the road just with my last name but he was very responsive even during the weekends. The only thing is the rate sucks. Other than that, whenever I refi again to get a lower interest rate, I'll go through AmeriSave.

The rep I worked with, David, was a pretty cool guy and he's simple to work with. The application process was through email. Once I got everything, I sent it and they took care of it. The total process was under a month.

Also, the rates are good. I wish we had our rate earlier from the house we had right before that, but rates had gone up. But it was less than what I thought it would be. It turned out well. And they're very clear from upfront. We locked it in early. So, it was done very well.

I was looking for fast home mortgage and when I looked online, AmeriSave Mortgage was in the top three. I read the reviews and did a little research. Whenever I reached out, AmeriSave was the quickest to get to me. I had issues with the seller so the process with the loan took a little longer than expected. Other than that, things went great. For the most part, everything went smoothly. The details and stuff that was asked of me with the bank accounts and uploading all the stuff was a lot easier than I was expecting. I've done it once before.

Everyone from AmeriSave Mortgage I worked with was very professional from start to finish. The first guy I worked with has the same first name as me, so that was very good. Greg and Jeremy both were the key folks behind it all and helped me understand the process thoroughly. The process took 45 days at the most because I had to do some work around the house and get the house ready for the actual refi to go through. Other than that, it went smoothly. It was an efficient experience. It was the first time we refinanced a home, so it made the experience that much easier.

Everything went smoothly. It closed quicker than any other place. My lender guy was wonderful. I was able to get in touch with him at any time. Everybody was really nice and made sure that I needed everything I needed. They kept in contact through emails, text messages, and phone calls. Everything was great.

I had a wonderful experience. Daniel was excellent.

I talked to Nikola at Amerisave and he was very, very, very helpful. As soon as I send him an email, he text me or call me right away. It went really smooth. We started the process in August and then he said that there was one problem. He told me about the problem and advised me to make six payments and it would make it better. That was what I really liked about him. He explained everything. Once I made the sixth payment, we closed in 10 days. He tried to hold the interest rate because the interest rate has a lock on it. But he couldn't hold it. He called and apologized for it. But I told him don't worry about it. He's been following up with emails, making sure that everything is okay. If I still have any problems, I give him a call. They didn't even cut me off after we closed.

The process was horrible at first with my first loan officer, and then it was excellent when I had their regional manager of California. With the first loan officer, I couldn't get ahold of him. He wouldn’t return phone calls, emails, and texts. I tried every way to communicate with him until I finally downloaded a program that called his phone repeatedly till he answered. So for the first application process, I had no guidance and no one that talked to me or communicate with me. Every time that I submitted something, I never knew if it was received or not. But when I had the second loan officer, we closed in a matter of two weeks and everything was in hyperdrive because in the first two weeks, nothing got done with my first loan officer.

The reps from AmeriSave were very helpful and knew what they were doing. They walked me through and explained everything to me. The application and underwriting process didn't take long. They worked on it fast. I had questions on one of the taxes that I had to do and it was hard to get ahold of them a couple of times.

My representative was really good about being patient and answering my questions. All of it was timely too. Sometimes calls would be immediately back or there was an immediate response to the email. I'm not the only customer so if it was an hour before I got a response back, I understood. The longest response time was a day. The rate and terms were good considering the timing of everything. When I told people what my interest rate was, they were pretty blown away. My timing was really good.

Ernest, the mortgage officer that I worked with, was absolutely excellent. He was very attentive and had excellent communication skills. He worked very diligently to find a loan that would work for me, and I had no qualms as to being able to reach out to him to ask a question. The application process was relatively easy as well. Ernest walked me through all of the steps that I needed to do to get the loan app completed and get the necessary documentation submitted so that the loan could be evaluated. I would recommend AmeriSave and my loan originator highly.

An agent of AmeriSave, Christina, talked to me and she got me into it. The application process didn't take that long. Christina helped me through all so much and I couldn't have done it without her. My experience was excellent and I would tell everybody to go to AmeriSave.

The first person that I talked to at AmeriSave was very pushy in wanting my credit information. But I said I was looking for guidance and I was not looking to lock anything in yet because I still got to get through the repair. She was taken back a little bit and then made me feel like, “Okay. If you're not serious, I really don't wanna deal with you” kind of thing. I spent years in real estate, so I understand.

AmeriSave was able to give me the best rate. This is the seventh home I bought. So I'm familiar with the process. Theirs seem a standard process. So, it all makes sense. And the upfront portion of everything was good. Also, the response time was quick. But once it backed down into closing, it was bumpy. And they were auditing things afterwards, and it was almost a month later, I got a check because they made a mistake. A lot of the funkiness had to do with repeated requests for something that didn't exist. And I had to come up with as many pieces as I could, but I couldn't close that final gap because it never existed. They eventually through this analysis said, "All the rest of it is solid. We're gonna go with it." It took them a long time to get to that point.

Michael, the rep from AmeriSave, was super helpful and it was an overall good experience. The process went smoothly.

Dan, the person I was working with, was amazing. I loved him. I had some issues with doing insurance through AmeriSave, which was difficult to get through. I’m only 25 and this is my first rodeo with everything so I didn’t know what to expect. The agent that I was assigned dropped the ball and my insurance got canceled. After I got done with my loan, Dan helped me navigate and that was so helpful, and he didn't have to do that. The application part was easy. I'm a travel nurse, so there were extra things that I had to do but that was because of my occupation and proving my income. But as far as being able to upload everything, it was great. Dan was the only one that I had great communication with and the rest were not that great, but that's okay.

I worked with a lady rep who walked me through everything. She was very nice and helpful. I changed to a processor whom I didn't like very well. I was getting conflicting information and I was getting really frustrated. I kept contacting the original person I was working with. Some of the information I put in wouldn't even go in correctly. I would have to email it to my originator and then she would input it.

I was refinancing to get the money to buy a rental property and the rep was helpful and gave me a lot of ideas and general stuff that I needed to know about owning rental properties. She was great. AmeriSave did very good and I'd refer them if I know anybody that needed a loan.

Greg and Kelly, the resp I had with AmeriSave, were both very helpful, flexible and knowledgeable. They were able to help me out even after closing with whatever questions I had. The communication was very good. The overall experience was good and the only trouble I had was post-closing. My loan was sold to another agency. It was a sub-AmeriSave agent and I was sent an email about the loan changeover but it didn't give me procedures on how to set up my autopay. That was a big thing for me because I didn't want to worry about it and it was one of those emails how you would have to see it in order for you to know.

I had a great experience with AmeriSave. The agent I had was extremely responsive knew what he was doing and reachable day or night. From the initial contact with the rep to when I had a house I liked and he put in the offer, it was three months. But when I saw a house I liked, he was able to get the underwriting and all that stuff done in weeks.

I was very happy with Amerisave. The guy I dealt with to get the mortgage was most helpful and absolutely always returned inquiries very promptly, whether they were phone calls or emails. I know I was not the only call he was dealing with at the time. So, I was really impressed with that. The application process was pretty easy and straightforward. It was the most painless mortgage process I've ever gone through.

The guy we worked with at AmeriSave was Brad and he was awesome. He was very good at communicating, we could ask questions anytime, and he was very responsive. He was very friendly, he wasn't pushing anything, wasn't being a salesperson, and wasn't trying to sell anything. He was just trying to provide information and would tell you the pros and cons and let you make decisions.

Brandon made it really easy on me, always answering questions expeditiously. Chris called to check in frequently and make sure things were going well. So, it was really smooth and went great. The only part about the process that was not explained really well to me was that it was a floating interest rate. I thought it was locked in at 4.875 and the whole time, I thought that was what it was going to be. But I had to pay 12 grand to get that. So, I didn't understand that upfront and I went through the whole process. When it came time to do my closing cost, they were pretty significantly higher than what I expected and that was because of my lack of understanding on that piece. But that may be partially on me for not paying closer attention to understanding that.

I had a very good experience. AmeriSave gave me a competitive rate. They gave me confidence. Especially the loan officer, Sharon. She was very good. I had many doubts. She was patient and she helped me clarify all the questions that I had. I'm very satisfied.

Everybody is very polite. It worked out great. So, I just stuck with it. I just refinanced with AmeriSave Mortgage again. But the first time, it took a while, because there were some underlying situations. It was very tough getting ahold of the loan. I would leave messages, I would never get a call back. I had a very old man trying to do paperwork. The second time, the application was perfect. Less than a month. It was easier for me to just deal with the loan originator. She was on top of everything. Even this time, she was outstanding. Very polite and to the point. She would follow up just to make sure that stuff was done. Even after it was out of her hand, she still followed up with me to make sure it was all going smoothly. It took a month from start to finish. They funded it quickly. The rep did a good job in all the paperwork. It was quick and to the point.

They were very pleasant. They were very quick, and efficient. They got everything I needed right away. So everything was really well done. I'm very pleased. The interest rates were a little high. But for what the market was, it was fine.

It was a lot of work with Amerisave and we had to find a lot of stuff, too. But together, we got the job done. It was a really good experience.

The application process was easy. It took a few months. I had to get some paperwork and stuff like that done as far as some things that we were wanting to deed to the property. But once I got that taken care of, everything went smooth. The reps were really friendly and thorough. They really looked over the numbers but the other companies didn't do that. If there wasn't some type of loan or mortgage they wanted to give, they wanted to do it their way. These guys were pretty good. They were really optimistic and so interested in helping. Amerisave is a good company. Everything that they said, they backed it up.

AmeriSave needed paperwork in the beginning, which was fine. We had a couple of weeks off where I didn't hear anything, which was fine. But waited until the last day we had, which was like a Friday, and we were supposed to call on the Monday to meet everything, which pushed closing back a week. So, that was very stressful when they could have just told me in the beginning that they needed a, b and c, and not waited until they had all the information and say, "Oh, nope” and kicked it back. I had a timeline to be out of the place we were at. But my loan officer worked. She was quick about trying to get everything done. The rep was good and super helpful in getting what we need. She was approachable and personable. So, I felt I could ask her anything. I talked to her about anything in the process and answered patiently and calmly.

We got good rates. All our interactions with them were good. We've had two mortgages with them now.

AmeriSave Mortgage had the best interest rate and the guy that I was working with was good. The process was long, but it wasn't difficult. Also, the rep was on top of his job. Give Daniel a call.

AmeriSave's application process was very easy. I was on the phone. They called me to talk everything over and give me details and answered every question possible. I had a million questions. They were extremely patient and literally answered every question I can possibly have. Then, they gave me the option to move forward or just think about it. They were amazing. I did not feel any pressure. It was really great to work with people like that. They were the greatest team.

AmeriSave was persistent about coming back and getting the information they needed. I first talked with one lady. I talked with her several times and I asked her to hold off on it for a certain amount of time and I had things I had to get done. Kayla came in and said, “We're taking them on the company,” looked at them if they said too long. And I told her, “The timeframe was my doing and not the previous girls.” But she said, “It's all right. I can take over from here.” She was insistent on getting the sale herself.

AmeriSave did ask me a lot of redundant questions because I'm self-employed. They didn't really like the way I did my paperwork. So, I had to redo it. It really wasn't that hard. It's just I was really busy at the time and didn't have time to redo it as many times as I did. I don't have a traditional account profit loss as they wanted.

Working with AmeriSave was good. We had some minor hiccups, which is usually anticipated in a transaction that’s large but overall, I was pleased with the service. It was a good process, and it moved quickly. The team that I was working with was pretty quick responding.

AmeriSave had me fill a form. I had someone, Justin, that I spoke with who walked me through the process, sent me a list of documents I needed to send. It went smoothly. Communication was good. I would call them. Once in a while, Justin wouldn't pick up, but would call back whenever I called.

We did a refi with AmeriSave. It took about two and a half months. It wasn't bad. It went well. I was able to speak with my rep on a daily basis whenever I needed information or whenever he needed information. He was excellent. Everything was smooth sailing.

The guy that I talked to was pretty courteous and he seemed to be pretty knowledgeable about the services that they were providing. Whatever I needed, he always called me back. He was always there when I needed him or any questions I had or might have had. For the time, I got a pretty good rate. Everything to me, especially when I talked to my attorney and we went over everything, was pretty good. They asked for the documentation and I sent it over to them. It was a pretty smooth process.

My situation was a little bit complex because we did have some funds that were gifts that were a result of a vehicle that we sold. So, it was a little bit harder to get that verified. We had to get documents from the auction. But aside from that, all the other documents were pretty easy to get. Amerisave assigned me a loan officer to help me spell out anything I needed if I had written something out wrong or if I gave them the wrong information. They helped direct me to what I needed. Omar was pretty nice. He was helpful and understanding. He was a really good loan officer to work with. The rates and terms were competitive at the time that I bought a house. They were not the best of all time, but for the climate that we were in, it was a good rate.

AmeriSave's application process was long as hell but it was okay. Their representatives were very nice. I enjoyed being with them. They were on point with everything. I will recommend AmeriSave to others because I liked the person I worked with.

I liked everything that AmeriSave was doing and trying to help me. Marcella and her partner were really good. Marcella was very professional. She was very helpful and always ready to answer my questions. When I first started, she gave me a preapproval letter really, really fast. But then I thought I was gonna go with somebody else. So I tried to go with somebody else but they put me through a wringer. When I reached back out to Marcella, she was able and willing to help do everything that needed to get done, along with Sylvia. So they both worked very good compared to the other company that I was trying to work with. I linked everything to the portal, and it uploaded the documents with no problem. The rate was a little higher. But in the position that I was in, I was ready to do whatever. So it's still lower than what I was paying before. I was very satisfied.

AmeriSave's communication was excellent. If they needed anything, they would let me know. So, there was not really a whole lot of delay in the whole process. The most shocking thing about it all was the closing cost and all of the tiny fees that went in to build that closing cost.

I got rates from three different companies and AmeriSave ended up having the best interest rate and the lowest down payment, so I went with them. The application was fine. The only thing that I wish was better was the documents that were needed. Two days later, they would say they needed documents for something that I already explained. It was very repetitious when it came to the documents that I had to provide. But the process itself of getting online and accessing it on the app was easy.

The application process was okay. The people who handle the paperwork were busy. Their process is automated and I'd send in information, then they wouldn't receive it, and then they'd ask for more info. I sent them something, and they'd ask for something different. It was a little challenging for me, but I did do it. But the person I was dealing with helped me and said, "Well, just send it to my text and I'll send it over." So, it worked out. He listened to me and he was there every step of the way.

AmeriSave had the best deal. I talked to the loan officer and he walked me through fees and approximate cost, and preliminary documentation. I e-signed it, and then I provided them electronically, under a secure, locked site, my information. We went back and forth a couple of times, because I was getting some additional information from them. Then I was approved. They wanted me to close sooner than I did. The rate was fantastic, but the fees ended up being a little bit higher than I expected from the beginning. But the loan officer was fantastic.

I had a positive experience with AmeriSave from start to finish. The timing was good when it came to the application process. There were some documents that I had to submit and we kept in contact. It took about a little over 30 days, which is fine. My rep was excellent. She was very attentive and communicative throughout the process, no matter whose hands it went to, whether it was in hers or whether it was in underwriting. I was grateful for that.

They were the quickest to respond to my needs and they were available whenever I tried to get ahold of them.

I tried to buy a house over a year ago. I called the rep Aileen and she made the process so easy. But the house was sold and I couldn't get it. I ended up refinancing my current home with her. I worked with her and AmeriSave on the refinance. I then made a new purchase for the house that I'm moving in right now because of how it went last year on the refinance. It was a lake house that my husband and I were wanting. When it came up again, the first thing I did was call Aileen and tell her. She told me the steps to apply for a loan again.

I got a conventional loan and the process was straightforward. I was very pleased with it. Customer service was above average.

I looked at many companies and AmeriSave seemed to have the best overall rates. The process of applying to refinance and closing it all out took a few months. Customer service was very good. The only frustrating thing was I kept trying to give them my routing number and bank account. I couldn't get a straight answer about where to send the information.

The biggest problem that we had with the application process with AmeriSave was uploading my husband's driver's license when we were doing the notary and that's because he works outside and it was so scratched. But the notary was helpful and she made it happen. The rep who processed the loan was confident with his company and the loan. He calmed me with any concerns and told me that I don’t have to worry about it. I felt so comfortable and we had a personal connection. He had a personal issue with his dog and I'm a huge dog lover, and he sent me a picture of his dog after she got better with the vet. I liked him.

Everything went well. It was a bit stressful at times but they were very easy to work with.

They gave me the best rate. It was a good experience.

My loan person, Chris, walked me through every step. He would call just to tell me what was going on with the process so I wouldn't have to guess or wonder what was going on. The application process was all online and it was easy which was why I thought maybe I could pay my mortgage online. I got the AmeriSave app but I can't pay for my loan on the app. I have to call and they charge me $10 to make the payment. It's some ridiculous fee. But the person that came out when I closed was very professional. I couldn't ask for a better experience. Everybody was nice. The lady would call me too to check up on me. She called and told me that she was going out of town and that somebody else was going to be calling to check on me. And true enough, they did. Everybody was true to their word. So, it was a very easy process.

The application process was smooth and it was awesome working with the rep. I had a very good experience with Abraham, my agent. Everything was done within a month. AmeriSave is a good mortgage company. Their rates are fair and they have good customer service. They do not beat around the bush.

The application process with AmeriSave took about five minutes. It was easy and the communication with the rep was very good. I got a good rate and term but their Realty team was a little slow about getting out the rebate checks that they send out.

The communication with the rep was wonderful. If I needed anything, I just called him and he answered. Even with email, he responded within an hour. The application process was very fast. I enjoyed it. The rate was better than what I thought it was gonna be, so that was a good thing. I still would make it lower, but I took what I could get in this market. The experience with AmeriSave was very pleasant. They are very good at what they do.

The application process with AmeriSave was great. I can't blame anybody because of the situation with how we were buying the house and what was needed for FHA and it was some stuff on our end that made it a major headache. But if it had not been for Michelle, the lady that had done the loan processing, I was just gonna give up and not do it at all. She's the sole reason that I went ahead and done the loan through AmeriSave. It was super easy on everything. I needed to update, scan and send back a bunch of forms. But it wasn't their fault. It was FHA needing certain documents a certain way and it was a lot of back and forth.

I went with an FHA and the application process was simple. I did everything myself but there was a loan officer and a person who does the contract that I dealt with very briefly. They were super helpful. Considering that I bought the house at a horrible time to buy houses, AmeriSave did good.

I had a good experience with AmeriSave. The timeline of the application process was sufficient for everything and communication with everybody was really good.

At first, it was a little frustrating, but Marshall was our contact and he was the one I talked to all the time. There were things that got input wrong in the beginning. As soon as I said, "that's not right," he worked overtime to make sure everything was right. At one point, it got declined because they put my husband's income wrong. He figured out what they had done wrong and he was the one emailing and calling and I always knew he was on my side. He really did go above and beyond. At one point, I was frustrated with the paperwork and things weren't going through right and I cried, and he said, "Listen, I got you. Just email it to me, I'll get it in." He was very kind.

The AmeriSave rep I worked with followed up and he kept us in the loop. The communication was excellent. Once we really got the ball rolling, it was faster than we thought it would take. We're also happy with the rate and the monthly payments. We had an excellent experience with AmeriSave.

The process of applying for a mortgage with them was easy. Their customer service was good.

Getting a loan with AmeriSave was easy overall. The person that we worked with directly, Christine, was really helpful. There was another person we worked with. But she was a little bit confusing, but Christine cleared things up, so it was fine. Christine was able to answer any questions that we had. We did a VA loan. They had given us a 5.25 but we had someone else that told us we would get a 5.15, so they were going to match it, but we were never told that we were going to have to pay more in order for them to match it. We ended up having to pay 1,800 out of pocket in order to get that rate. So that part was frustrating. That wasn't really explained well enough to us. They should explain the $500 lock fee better. They made it seem like it was going towards our closing costs, but it just went toward the lock fee.

The process was super fast. The reps were constantly emailing and updating me. I waited too long but the rates were fine.

The application process with AmeriSave seemed like a long time, but after it was all said and done, it wasn’t any lengthier than normal. Travis was super with the application and Randy was super good in Atlanta and returned my phone calls promptly. When I couldn't get ahold of him, I could go back to Travis and he would check with Randy. So, it was competent. They were very patient. I'm an older guy that knew nothing about taking a picture of my license and emailing it and I had a heck of a time with all that. But there was never a tone of impatience. It was a good experience. I probably should have done it nine months before when the rate was low. But I'm satisfied with it. It's locked in during the term of the application, which is nice, because it went up during that time anyway.

I went with a conventional loan and the process was very easy. Working with the reps was very good and they gave me a good rate. They were very helpful too. When I had a question, they were right there to answer.