AmeriSave Mortgage Reviews

AmeriSave Mortgage got everything done that needed to be done and got to where I needed closing to be. Everybody was on top of everything and they requested the documents that they needed. And if there were any changes that needed to be made, they requested it immediately. So, it was a good process. Also, the rate was locked in and it was better than anything else out there and no one else could compete with it. Overall, it's a good company. They're not well advertised, but maybe that's how they get away with getting some better interest rates, because they don't advertise like some of the big corporations like Rocket Mortgage and Quicken Loans. It was smooth and an easy process to get through.

AmeriSave got things done fairly quickly. The agent that I talked to was very nice and really good. Communication was super smooth and everything went really well. They were easy to work with.

The loan process and everything went perfectly and it was fast. I originally started through Rocket Mortgage and they were really pushy, which I didn’t like that. I contacted AmeriSave and got hooked up with Mark. He was fantastic, didn't pressure me, and was courteous. We had a lot of emails back and forth. If I had questions, he would respond within a few minutes.

I was matched with AmeriSave. The process was very easy and I loved it. The rates I got were better than what I expected. Instead of 30 years, I got 15 years. I'm super excited about that.

AmeriSave reached out to me. When I got with them, they told me everything from 1 to Z. They were a really good company to work with. The application process was awesome and everything was online. It was easy to navigate, sweet, and to the point. The guy that was helping me and the lady after him were really good too. When I have a question, they always answer. The terms I got were great.

I really loved the loan officer that I worked with. She was incredible and amazing. She was very responsive. She would get ahold of me right away. She would tell me what was going on. So, a lot of times, I just went through her. Their underwriting department though could use a little work. Somebody took out all the numbers and all the information on my loan and plugged in other information from out of thin air. At one point, I had them telling me that, I wasn't going to qualify for the mortgage after it had already been fully approved. My heart plummeted. I had about 24 hours of wondering what the heck was going on, and if the sale of my house wasn't going to go through. And this was very close to when I was supposed to be moving into the house and closing.

I had a really bad experience with AmeriSave. Customer service was really poor. Nobody picks up the phone and there's a long wait. The timely response was really lagging on inquiries. There were tons and tons of documentation I need to fill out. I own four other properties. I've never had to go through that experience where AmeriSave would ask for documents that were beyond my recognition. This is based on my recollection of what I've done with the earlier lenders.

Shana was great and very helpful. Even the underwriter, Chris, was great and very to the point. I was scared ‘cause everybody's saying how big of a pain it is to get a mortgage. But it worked out well. Overall, I would recommend them to anybody else. I just don't like all the junk mail I'm getting saying I gotta contact AmeriSave. But other than that, it's all right.

I was Googling some of the best refinance companies in the region. I wanted to find a good refinance company and not a mediocre one. I wanted somebody with excellent customer service. AmeriSave was one of the few that were up there along with Quicken Loans. I already went through Quicken Loans before and they they quoted me so low on the house. That ticked me off. My husband and I did a major renovation and after that, tried out AmeriSave. I'm happy I did. The online application process was very straightforward and user-friendly. At first, there was a little bit of a hiccup because it wasn't accepting my username and password. It was explained to us ahead of time that that could happen because of some type of glitch in their system. That was not a big deal and we got over it.

It was really good working with AmeriSave. When I called, I talked to a young lady named Shoanna. She explained everything to me and how they can save me a little bit more money than this other company that I was trying to go to. She also gave me a better quote than the other company. I also talked with them about closing out. They sent the notary over there. The notary explained everything that was going on. We signed papers and the deal was done. They were with me every step of the way. It was a wonderful experience for me.

The process with AmeriSave was extremely easy. I had a young lady call me out with questions and to do the basic stuff. They set me up with the stuff to go online and just for documentation if I had to submit anything. The process was fairly fast. The whole process from getting approved by the appraiser took about three weeks.

We were going through the home buying process. I had a preferred lender I was working with but his closing costs seemed a bit high. I went on some kind of website where you can shop lenders, put in my information, and AmeriSave was the first one to give me a phone call within 10 minutes. Ever since then, it was such a great experience and I continue to work with them.

We were initially going with Rocket but due to a paperwork snafu on the fourth of July holiday weekend, we were frantically trying to find an alternative provider. AmeriSave stayed late on the Friday of a holiday weekend to help us get things going and they were awesome. The application process was very straightforward and simple. I mostly was interacting with the loan originator and the processing team. The loan originator was Wes and he was incredible. We were then working with a secondary person, Sarah, and she was very responsive. On the whole, I was very impressed with the process. The only thing was the rates were disappointingly high, all things considered, but they were better than the competition. AmeriSave beat the other provider with comparable terms on points and origination fees. The interest rate was almost four tenths of a point better.

AmeriSave called me when I inputted my loan request. I stayed on the line and their guy Gil gave us a better rate and credits compared to anybody else we talked to. The application process was good and so was the loan officer. He made sure we got a good deal and that we got a good processor. The mortgage processor was very responsive. The only thing was the underwriter was a little more aggressive and a pain in the butt than any other underwriters I've dealt with in all my many purchases and refinances. That aside, the rates were good. The process took about a month.

I went through a website and did a comparison of different banks that would give the best rates. AmeriSave was the top one so it was an easy decision for us to go with them. They had an easy process. It was just a matter of answering a few questions and giving out my credit. Basing off my credit and my debt ratio, it was a no-brainer for them to accept us and they went ahead and did the loan for us.

I did AmeriSave to lock in the interest rate as it was pretty good. My loan rep was very helpful and he was able to answer all of our questions. From beginning to end, the process took about a month. When there were some issues with the portal and things weren't working, I contacted AmeriSave multiple times to get some things troubleshot. All in all, everything was fine.

Mark from AmeriSave was great. I told him the situation and he told me right off the bat if I could or could not do the program. We did the VA loan and we refinanced through the VA loan. We took a little bit of cash out and we just paid off the new roof that we got. The process with AmeriSave took about a month and Mark stayed right on top of everything. If there was something that was missing or something that I said that wasn't right on there, he corrected it and found out why. The mortgage company we had before this one stressed me out. But with AmeriSave, I didn't have to worry about too much of anything. If Mark asked for something, I did it and if I couldn't find it, he helped me find it. Also, if I didn't know how to do a certain thing, I gave him permission to jump on with me on my computer on AmeriSave and he walked me right through it. It was so easy to do.

For some reason, one of the lending agencies had misinformation and I don't know where they got it from. I asked them about that and they were very strong that the information was correct and it had a negative effect on my credit file. I said, "I have an excellent credit right now. I don't know what you're talking about." They said, "Well, they found this and we hope that you can get this corrected." I had no idea what they were talking about. I even went down to the court to get anything cleared up and saw I have nothing. Sometimes there might be something that might be in there and there was nothing there. That was with Royal out of Indianapolis. I said, "Well, that doesn't even sound right. What I'm doing is building a new garage."

The process at AmeriSave went very smoothly. Ernest did a really good job for me. We ended up being able to close early. The hiccups that we had was with their web page. It's not as polished as it ought to be. I went in and created an account as soon as I was able to do that, but because the application hasn't officially made it to their system yet, that account ended up not being used, and Ernest had to create a new account. Because of that, because I was trying to be proactive, every time I logged in, there were two accounts, I had to make sure I pick the right one. The other one just didn't go away all that soon.

AmeriSave is number 2 out of the top three best mortgage lenders. I called the first people but their percentages were bad. They wanted 5.7% APR. I called AmeriSave and I got 1.75. I ended up paying the $500 and locked it in. I'm happy. That's the cheapest. I worked with Curtis and Natasha, and they were amazing. Jessica was also sweet. They were patient and very informative. They would give you the link easily through their email to get into the website to go through the document. It was such an easy breeze. If I had any issues, I'd be in contact with Curtis and he would tell me, "Don't worry about it. As soon as you get time, try to get done within a week and we'll go ahead and try to bypass everything." I appreciated that. I'm gonna use AmeriSave again.

They did an equity loan on my house. The process was smooth and they were awesome. My rep had a good personality and was easy to deal with. He had the talent for doing that and did really well for us. He was always in touch. Most people keep putting you off but he never did. He walked us through all the things thoroughly and explained everything well. If I have any more financial stuff like this, I will contact him.

Taylor called me up and she started telling me about what they do at AmeriSave. She did a very good job compelling me to go with them versus the competition. Amerisave is helping a lot because the rate was initially going to be 5.25 and it came out to be 4.5. Every point counts so they definitely did a good job.

Everybody at AmeriSave was very helpful and great. I worked with Christine and she was awesome and can't recommend her enough. She always seemed positive on the phone and very nice. However, the emails for whenever anybody enters anything in the portal, they're written to make it seem like it's the end of the world and that it was urgent. But when you check what it is, it's stuff that they didn't need until when you actually found a house. But overall, I'm very happy with the process.

Cory, the rep I worked with at AmeriSave, told me that he would let me know if he needed any other paperwork other than whatever I turned in. By working with Cory, I didn't have the bad experience that some of the others had, and that is the continual emails telling you to turn in the same paperwork over and over. My experience was good. Other than, I called Cory several times to reiterate that I was getting all these emails, and he reiterated back to me that, "Don't worry about it. They're just automatic emails." Cory seemed to do everything for me, take care of everything for me and made it easy for me.

Amerisave was awesome. They always got back to me quickly with any response to any question that I had, and the portal was really easy to navigate. I had no complaints with uploading the documents. I was trying to close in 30 days, but we closed in 36 days. I’m a real estate agent, and 30 days is always a crunch. Even though closing was a hectic process, the rep, Victor, stayed calm and professional. He played point the whole way through, and he was always easy to contact.

The application process was simple. The agent I got was Adam, and he gave me a really good rate for my refinance. He helped me out before the mortgage rates went up. His communication was really good too. Big shout-out to Adam. He's a really good guy, and he took care of me. I have no complaints about him, and I even referred him to my family. Unfortunately, they have bad credit right now, so they didn't go through it.

Working with AmeriSave was a very good experience. I told the rep what I wanted and wanted to do and he was very upfront with me. He let me know what I could do, and what I couldn't do, and he was very honest. He kept me in the loop of what was going on with the process of the loan. I really appreciate his honesty and even every step far as finding out where the money came from, from my pension. Also, especially when I'm a first-time buyer too and we don't know the ins and outs. Doing the portal was also no problem. Even doing the documents was good. It's just that when certain stuff he asked for, it didn't let you put it in there unless you go through other documents.

We just refinanced with AmeriSave six months ago, then I sold the house. Once I got to the point of buying a new house, the new bank that I had been messing with told me that they couldn't make the loan happen, so I called AmeriSave. I felt a little more comfortable with them. They already had all my info and we got the ball rolling a little quicker. The loan originator was good, and AmeriSave did everything I asked.

At first, I don't know if I misheard or was misquoted, but when it came down to the downpayment of the house, my understanding was a little different from what I was told. But I will give the guy, Richard, a lot of credit. He went back and fixed it within the day. Everything was adjusted and went back to the original quote that I was told. When we put in the bid for this house that we're at now, everything went smoothly. Overall, everything was taken care of right away.

AmeriSave's was the best rate. The only thing that I didn't like is that they ended up sending me a check to pay my car off because the rep said she didn't have all the information to forward the check to my finance company. But other than that, I worked with Darius and Kim and I enjoyed working with them. They were very patient and answered all my questions.

My husband and I were in the market to buy a house and AmeriSave contacted us after we were preapproved by another bank. The process was clear, transparent, and pretty quick. The only reason why it took us about eight weeks was that we were doing a direct sale. Other than that, it was a very short process. Blake's awesome. He was the rep we worked with and he was helpful, friendly, and supportive. He responds really well via text and whenever I had a question, even if it was outside of business hours, he would follow up just to make sure that I understood what was happening and that we felt comfortable.

I worked with Brandon and everything was fine. The only problem I had was after we closed, I had checks coming in the mail and I didn't know how they were coming and when they were coming. But everything worked out fine.

The AmeriSave rep blew everybody out of the water and was able to save us the most amount of money and gave us the best rate. Put $14,000 back in my pocket and did it with no money down. It was astronomical. Everybody else was quoting me way higher. He took his time. He was very calm, cool, and collected. Just made it an amazing experience and the entire way through.

The process with AmeriSave was everything it needed to be. It was professional and efficient which was important to me because I only had so much time.

I was happy with the rate and terms.

AmeriSave was really good. Especially working with my loan officer, Leah. She was absolutely wonderful and provided a little extra information when I needed it and went over the top and made sure I understood what was happening. She made everything go smoothly. There's also an upload button in the portal, you upload the document you need to upload, so it was easy.

Amerisave was the most understandable and the easiest lender that I can work with. I tried others. They took too long to approve me, and then they asked me too many questions that I couldn’t even understand. So it was easier for me to go AmeriSave.

The process went pretty straightforward and quick.

The process was smooth once everything was pre-approved. Christine was my agent with AmeriSave and she did a fantastic job with helping us through the whole process. We moved quickly and ended up closing in a very short amount of time (two and a half weeks). There was a lot of information and documentation in a very short amount of time. My only complaint was there was something that popped up and I wasn't notified until the 11th hour. Once that happened, with hitting our closing date, the problem became having to go through with JP Morgan and getting things cleared up from them. It was a hassle. I wish that we would have known about it earlier, so we could have been ahead of the game on that. If it would have been a normal 30-day close, that would have been something that could have been handled with more than enough time. There were certain individuals during the process that could have been a little bit more receptive or communicated better.

I talked to customer service about some issues I had. They were very friendly and knowledgeable.

This is my first time buying a home and my experience was wonderful. I like AmeriSave because they were responsive whenever I needed a answer. Sean was wonderful. She answered every question. She called me back when I needed her. She always kept in contact with me. The guy, Jamie, was good. I so enjoyed working with him because he was on top of things. Altogether, AmeriSave was very accurate when I needed something.

The pre-approval process was pretty simple. For the most part, they would respond in a timely manner. But there were certain times when they didn't and it took a while for feedback. So it took a lot of pushing on my end to get things going. But Shawn was great. He was very helpful and he informed me a lot on the process and what was going on. He was able to work with me. I was a special circumstance. So it was a lot of work on both our parts. Overall, it was a fine process. AmeriSave is all right. But Shawn was the one who impressed me.

AmeriSave was able to lock in a rate before the rates started going up. The first loan processor was good. Her name was Melissa. The second one was very pleasant. The problem was when Melissa left the company, we got the new loan processor and almost had to start all over again. I had to send the same documents over again which was frustrating.

The loan officer and the staff were pretty good. Most of the time, they were pretty reachable with respect to questions or to documentation requirements. Overall, it was a pretty smooth experience, considering the timeline that we were for closing.

My representative, Phil, was upfront and didn't try to push anything on me. Even after-hours, he would call me back or send me a message if he was on another phone call. He was hands down one of the best people I’ve worked with. However, my underwriter was a little difficult. They would continuously delete items that they said they needed. Instead of calling me, they continued to delete items. At closing, they called to tell me they still weren't finished with the paperwork. They said they needed to call my boss and didn't have her number. Why didn't they ask me that previously instead of two hours after I was supposed to close? AmeriSave gave me one of the best rates but unfortunately, as I was getting ready to close, the rates dropped again, so I didn't qualify because the paperwork was already done.

The team was very easy to work with, and the rep, Jordan, took care of the process from start to finish. He did a great job, and I have nothing but respect for him. All my payments went through, and we’re good to go. I'd bring friends to AmeriSave.

I compared AmeriSave to Rocket Mortgage and Low VA Rates, and AmeriSave won out on their quote. The application process went faster than it could with the competitors. It was on a timely basis, and they backed up their word. Whatever they promised me, they delivered. The rate and terms are fair, and all is good.

I did a cash-out refinance, and my experience with AmeriSave was really good. It was quick and easy, and the rep was professional, really on top of it and let me know when things were needed.

The online application process was very easy. The process was filing documents that were requested into the AmeriSave portal and repeatedly maintaining that document, adding documents as requested by underwriting. The rep we worked with was wonderful too. He was very communicative and stayed on top of things. It was not fun to deal with a refinance, but it wasn't bad. Use AmeriSave.

This is the first time I bought a house, and everything was super easy. AmeriSave's portal was really user-friendly, and I couldn't say enough good things about Sam, the rep. She called me and really walked me through everything. I was a little lost and she really broke everything down for me in a way I could understand. She's very knowledgeable, and she helped me out. She was also easy to contact and quick to get back to me when I called her. Overall, my experience was fantastic, and I would definitely tell friends to go with AmeriSave.

I would recommend AmeriSave. The application process was easy, and we worked with a good guy. Also, the rate and terms were really comparable for the time, for everybody.

I had some difficulties with uploading documents. The best way of doing it was taking a picture and sending it in via my phone. Other than that, my experience with AmeriSave was really good, and it was good timing. The rep made it really smooth for us to go through. Very helpful. I'd definitely recommend AmeriSave.

The portal wouldn't accept the screenshots from the phone even though it says it will. It had to be PDF files almost every time. Other than that, everything went great. There was constant contact, and the reps were easy to get ahold of and work with.

The online application process was convenient, that everything is right there. I could do it on my phone or computer. My interactions with the customer service representatives were always positive as well, and they responded fast to my emails. Everything went well. I recommended AmeriSave to a friend and family member.

The online application process was really smooth. A lot of websites aren’t user-friendly, but AmeriSave’s was very user-friendly. Both the originator and the person I worked with that did the final the paperwork were excellent too.

Too many mistakes to list; save yourself time, money, and aggravation by shopping your mortgage requirements with other lenders, namely Rocket Mortgage or UWM; I am so sorry I did not listen to my advice, and I will never do business with AmeriSave again, Rocket Mortgage offered me the same rate, term, and conditions, I went with AmeriSave because they agreed to pay for the appraisal, they ordered the wrong inspection, then made me pay for the correct assessment, I was too far into the mortgage to change lenders.

The process was pretty straightforward. I submitted the information and then I got the loan. They had to correct some of the information a few times but the application process was pretty smooth. My loan officer was Malachi and he was great. He answered all the questions that I had.

AmeriSave called one day and I asked them for a quote, and they did. They were the ones who really paid attention. They were on the ball even though I didn't call them initially. They also had almost the lowest interest rate and points.

AmeriSave streamlined everything today, so it's crazy what you could accomplish. All went very well. My rep was a cool guy. He was always there when we needed him and kept us updated on everything and worked with us in every way. We really liked Fabio. Unfortunately, the rate was going up, but at least we got in the lower end of it going up and Fabio said he'll keep us informed if the rates start going down.

AmeriSave was great to work with. The application was relatively easy and uploading documents was pretty simple. The people at AmeriSave were easy to get in touch with and they kept the ball rolling with everything. My rep was very easy to talk to and very diligent as far as taking care of things. If I had any questions, he was quick to reply and get back to me. He answered them very well.

I had an awesome experience with them. My rep was honest with me right off the bat. I was in the process of doing a refinance with Rocket Mortgage, my mortgage company at the time, and the numbers kept changing every time I talked to them on the phone. I was getting really frustrated. Curtis took down my information and said, “Here, let me go see and give you the final deal.” In 15 minutes, he gave me a hard estimate and all the numbers that I was looking for. He gave me the rate, terms, and closing time.

The process went quite well. I was very happy with it. There was a little hiccup with putting the documents and information in and being able to view them but other than that, everything else was perfect. My originator, Jonathan, was really awesome to work with. He communicated very well. He moved the process along and helped me get everything in on time that we needed. Any other time I buy a home, I'll probably be going through AmeriSave.

I liked the people in AmeriSave. The guy I talked to didn't sugarcoat anything. He really bent over backwards for me. There were a couple of things that came up that I had to do but they worked with me and I was very pleased with them. The application process was easy. Rocket Mortgage contacted me and said, “Well, I can go a better interest rate.” It was a half point down. But AmeriSave said, “Well, we can match that.” They were very truthful in what they did.

The application process was simple but it was occasionally monotonous. They asked for several things over and over again. But besides that, it was good. The gentleman we worked with was excellent. He was always available. We were very comfortable working with AmeriSave. We love the house. Also, we've done a recast with this property within a month and the turnaround with them has been phenomenal. It was quick getting everything done. Use AmeriSave to get a mortgage or refinance.

Everybody I worked with was great but I was constantly bouncing between different people and it seemed like none of them were talking with each other. I had each one calling me for the same information and the very next day, they'd be calling me for the next thing. It started getting really annoying and very frustrating. It was a lot of repetitive paperwork and there were people calling me that I didn't know were involved in the process. I dealt with Justin in the beginning and if anything else needed to come to AmeriSave, it would have gone through him but everybody kept calling me direct instead. And I wasn't notified who would be calling me. It felt like random people were calling me at different times. It seemed like internal communication was not there but they were all perfectly nice, though.

When I compared with my credit union, AmeriSave's rates were low. However, I didn't check with other competitors since I only had very few days to check my credit score. I didn't want to further go to a different one and keep lowering my score. My refinance with AmeriSave went well, and it was smooth. Rowena, the sales representative, helped me a lot. She kept communicating with me all the time, and she told me a lot of things proactively, like how these things are processed and what kind she needs, any document and other things. Also, the AmeriSave online tool that I used was straightforward, and I was able to upload all the necessary documents and keep checking with the references. Finally, they were able to provide me constant feedback and what are the things that occurred to process my application.

My experience with AmeriSave was good. The rep helped me to figure out the right numbers. After that, he also helped me to get the best competitive rates from the market. The process was similar, to where they would open up the portal and after that, I would submit all my documents, and they would come with the eligible criteria, and they were providing regular updates on the processing. It went smooth for the closing. I would like to recommend AmeriSave.

I looked around for the best mortgage rates and was told that I had to pay $500 for a rate lock. It was NEVER disclosed that this fee is non-refundable. That money could have been used for my appraisal fee. I don't have $500 just lying around, they should be courteous enough to return it if we choose not to go with that company. The customer service rep was nice but not nice enough to be upfront with me.

I did a refi, and it was a very good experience. The rep took his time to answer every question that I wanted and answered very succinctly. I was able to double-check everything that he asked me. I really enjoyed everybody I worked with.

I've been with AmeriSave years ago. This is the third mortgage I’ve done with them. I use the same guy, Daniel. He worked very hard on my behalf. I trust them. The process recently was perfect. They were great.

The AmeriSave rep I worked with was very fast, professional, kind and helpful. I appreciated her very much. I liked the way that she talked. I trusted her. Everything went fast.

The rep, Ailin, was super helpful. She really got us out of a spot. We were going to be doing a loan through PennyMac and she showed us that we can get a better rate and that it could be done in half the time that PennyMac was doing it. She ended up having to go on a vacation in the middle of it, and I thought it was gonna be lost because she was doing the loan, but her supervisor was able to take over and helped out a lot in the time that she wasn't able to.

AmeriSave is good. I started giving their rep information first over the phone, and then he created me an account, and then I just finished up online. With email, it was pretty swift and easy. The rep was super friendly, informative, and helpful. I was impressed with how quick he was of getting back to me and answering my questions. He was my main point, and so I would just contact him. I noticed that towards the end of the process, I got switched to another lady who was just as good. If it wasn't something he could answer, he was really quick about addressing it with her and her getting back to me.

My rate from AmeriSave was 5.1, and for nowadays, that's fair. However, the underwriter should have communicated a little better than they did. They called at their own time and term. When I called, no one ever picked up. I always got a voicemail so I ended up sending emails, and I didn't get fast responses. It'll be days later. Their communication was a little slower than I expected because the lender, Mish, was so on pace. I was able to speak with him whenever I felt like it. I was also able to send him a text or email and he was fast to respond. Whenever I couldn't get in touch with the underwriter, I'll reach out to him. Mish was able to work things out in a manner of getting us a loan, making phone calls between the seller and myself, just trying to make the deal work. He spent a lot of time answering questions, things that we weren't familiar with. He explained everything. He had patience all around the board.

I had a good experience with AmeriSave. Everything's been completed. I had an AmeriSave representative who would call me and get me to upload information to a portal, and he would walk me through it. He got me started with that and then helped me through the process. As far as the rate, we got as good as we could have hoped for at the time. We got locked into a pretty good one.

AmeriSave addressed all of our concerns in a timely manner, they kept in constant communication with us, and they kept us in the loop of everything. Everything was done online. They submitted the application and took the information over the phone. Then, we submitted documentation to them, and then they responded, and everything moved swiftly. We were ready to close in 30 days.

I was comfortable working with AmeriSave. My experience has been good. You should try it out.

Everything was handled online which was pretty convenient since I was coming from a different state. I got to call and get all my information. Their rep Xavier was the one handling most of my loan and it was very simple to call him if I had any questions. If I was missing any information, he gave me a deadline by when I need it before closing. The closing came pretty fast. I was expecting it to extend because we had some issues getting the taxes for the house but he expedited that. We ended up closing on the exact date when I first expected. My experience was really awesome with them.

I really had a very good experience with AmeriSave. I really appreciate it. I didn't know if it was fake, ‘cause it was online. I'm just really glad everything was legit and it was a quick process. I applied on May 27th and I closed on my house on July 19th. So, that was quick. Their communication was also perfect. They stayed on top of it. They were definitely good to work with.

AmeriSave's agent was very friendly and anytime I had a question, it seems like she was up 24/7. I could call her just about any time. My rate was great. The service I got was great, too.

I liked AmeriSave's customer service. Refinancing with them was very easy and convenient. I refinanced with them three times.

They had the best closing deals. The process was easygoing. Everything was open and the rep I worked with was excellent. The rate I got is fine for the current market.

If I could give a negative rating I would. It started off great but then I noticed a few red flags. What 1st red flags was they kept asking for paperwork over and over again and the major red flag was when I received my disclosures for my loan had a little over $14,000 in point fees. My estimate 5% downpayment and closing cost was quoted as $35k even after paying 1 year of home insurance and $3,500 in escrow and honest money. The house was only $350k, whenever I tried to get a solid number and what I needed to bring to the table for closing and it was never given…mind you we are like 2 1/2 weeks from closing.

AmeriSave's loan officer got back to me immediately. He was good. There was zero delay in communication and he was able to put it together very quickly. The application was a piece of cake. The underwriting seemed quick, too. If my friends want a company that can get it done very quickly, I'd tell them to go to AmeriSave.

Working with them was quick and painless. The application process was fine and the reps' communication was very good. My rate was a bit higher but my score was lower. So they gave me the best for what they could do at the time.

Working with them was quick and painless. The reps' communication was very good. They gave me the best rates for what they could do at the time.

Bradley and Jenni took away a lot of the pressure and anxiety that comes with home buying. Their communication and expertise was like no other company. We were able to discuss all matters of the process and Bradley welcomed all of questions and constantly reassured me that he was there to serve me. Jenni also ensured that I had every item document and item that I needed and would call and explain things to me. As a first-time home buyer, this was very important. And so greatly appreciate how dedicated they were. I cannot wait to work with Amerisave on my next home purchase.

My sister-in-law told me about FHA. So, I went online and applied, and it said that it would send my information to a whole bunch of lenders to see if one could qualify. That was when AmeriSave's first lender coordinator, Nadim, called me. After that, Jacob took over, and he did amazing. He gave me and my real estate person a call to mention he took over the case. He stayed in contact and moved pretty fast. Penny did an amazing job as well. She was the one that was assisting him. If one wasn’t calling, the other one was calling and keeping up, emailing me, and letting me know what all was needed, what was going on, and keeping me updated with the case. They did an awesome job. I’m thankful.

Through the beginning stages, Amerisave was good. The loan officer wanted to finish the paperwork and I asked him from the beginning to make the payment date on the 14th of the month. He put the 1st. He said, "The paperwork is already printed. Let's just go ahead and fill it out, then you can call back in and change your payment date." We did the paperwork, signed them, and I did what he said and called back to change the payment date to the 14th. Now, they won't change the payment date. They say there are only five days they can change it. I told them that was not what their representative portrayed. I have left multiple messages and multiple emails for that representative but he will not call me or email me back. The lack of him communicating with me is a sign that he knows they messed up.

Working with AmeriSave was awesome, fast, and the easiest thing I've ever done. I had someone from another agency call me and told me there was no way they could get me that rate, and AmeriSave got me that rate. So, I was happy with it. I would tell others to give them a shot.

I'm very pleased with AmeriSave. I will definitely use them again and I can definitely recommend them.

I bought my mom's house. I already had AmeriSave, and it was an easy fix. I called Quentin who was my go-to person at AmeriSave. Quentin gave me everything and did almost everything online for me. I just filled in a couple of things here and there, but it was straightforward. If Quentin didn't know the answer, he would research it and get back to me within a day or two. However, the process was a bit longer than we thought because of other issues. Right before closing, there were things that slipped through the cracks that shouldn't have. The closing agent could have done a little better on their part. Because I didn’t sell my current house and decided to rent it out, they needed to have a lease agreement with a renter on it. But they didn’t tell me that until two days before closing.

I was originally working with Chad, and then all of a sudden, Mike called. So I was confused. I thought they were partners and that they worked together. But then a new account number was created for me. Mike wasn’t very good. He never gave me feedback. He misguided me multiple times. I had to do an extension on my home two times and almost lost the deal. It caused a lot of stress that really shouldn't have been. I would not have recommended him to anybody. But AmeriSave assigned me a new agent.

I liked AmeriSave's quote, and their process was educational. My mortgage loan officer was really great. He was able to help me. He was always available and answered every question that I needed. When I did the process online with my first inquiry, he called me. Then once I started the process, I would upload it into their database. I closed really quickly as well. Once I found the house, we closed in 21 days. It was such a great experience.

I appreciate the person I’ve been working with. I did my refi with him. And from now on, I don't wanna work with anybody else. He's quick and thorough. He was also punctual and had all the information I needed. We discussed scenarios, broke down different options. I had so many options available and so much detail that I had nothing to ask. I mean, he provided it all. I was working with three different mortgages. And I'm talking about hours, late nights, numbers. I'm a very detail-oriented person. So, he gave me everything, even went overboard. Diagrams. He's the only reason that I will even entertain coming back. I've never experienced that kind of customer service ever.

I did an FHA with AmeriSave. I would talk to my rep, William, a couple of times and he was really understanding. You can call him whenever and he answers. It was really easy to deal with him and he walked me through the process. I uploaded everything on the website. The whole process took two months and I got the best rate that they could give me.

In March 2022, we decided to refinance our home and after due diligence, we choose Amerisave Mortgage. The loan originator was Michael ** who made us feel comfortable and said all the right things to go forward with the loan. We locked in the rate at 3.5% but weeks later the communication became poor and was difficult to get status on the loan. The loan dragged on for 4 months with constant excuses for more documents that they already had. Once we got that notice the loan was ready to finalize, we received disclosures with no discounts and a higher rate. Obviously, we're not happy and before we could get Amerisave on the phone, a notary agent was scheduled to arrive at our home that day to sign loan documents. We emailed Amerisave Mortgage to try to resolve issues with the loan but did not get a response! It goes without saying I will never recommend Amerisave Mortgage.

AmeriSave's team was great. They helped me along the way. They were pretty helpful. We got to where I got the house. Documentation seemed pretty good. They have a website where they ask for me to upload whatever documents. The UI was pretty simple. It told me which documents were needed and they had it in different sections where you know which ones you had left to upload. Then it would send an email saying whatever stuff they need. It was a pretty easy process to go through. Plus, when I was confused, I was able to get in contact with them, and they picked up pretty quickly. It was pretty easy to talk to them. I wasn't put on hold. If for some reason I couldn't get in contact with them, I would leave a voicemail, and they would get back within five minutes or so. Overall, I was satisfied.

AmeriSave was the mortgage that I had before. I didn't have any problems then and it just seemed like it went well. I did refinance not long ago. Last month, we bought a new house. The experience was painless and the process only took three weeks total. Uploading the documents was easy. With some of them, we went back and forth just making sure we had the right documents because everything had to be pretty specific on what the underwriters wanted. Some of the stuff wasn't all the way clear on what they wanted us to upload a few times. But the customer service let us know. A few times, they would call us and email us. That was the only trouble.

The lady from AmeriSave who was helping me out was really good and was doing what needed to be done. Uploading documents was easy. Things kind of get done a little bit faster that way. It’s convenient. Give AmeriSave a try. It worked for us. So far, I was pleased with everything.

I used AmeriSave before and I liked their customer service. I used them again and the application process went smoothly. The process took a week. The experience was fast and there were no problems, no headaches, and no stress. I only wish the rates could have been lower. Other than that, I recommend AmeriSave.

Michael was my rep and if it wasn't for him, the process could have been a little bit more difficult. He guided me through everything and answered every question that I had. He broke things down and explained them to me. That was great. I was right at the border when the rates were going up. I ended up with a good and reasonable deal on it. It wasn't on the high end but it really wasn't on the low end either due to the way the market is at.

I received a call from AmeriSave and they went through all the options that I have and they were willing to get me a loan. That was very helpful to me so that's where I went to. The process was simple. They assessed my basic information. Getting a letter of approval was pretty quick. The application and underwriting process was a little bit over time because they were trying to find the funds. At that time, I wasn't able to prove where those funds came from. I was saving cash on hand and then depositing through my account as soon as I was able to get the loan. Depositing those large amounts was one of my big mistakes. AmeriSave gave me some options to get some funds from a family member or I could prove that I have the 401K plan. That was the key.

AmeriSave's service was fast and friendly. The process went fairly smoothly because I was with them before and this was my second time around. I was faster because they had a lot of my information already. From start to finish, the process took between 10 to 15 days. I wish I could get a lower rate. Other than that, it was fine. I’ll recommend AmeriSave based on the service.

Initially, the process was very overwhelming. But the people I worked with were very helpful. The rate wasn't bad compared to what it was in the market. The rep I worked with worked hard to make sure we had a better rate. He always replied back to emails and I get a call every end of the day. If we had any questions, he calls me back to answer all of them. He was a great resource. We were going to give up on the process but he encouraged us to keep on going. He made it a lot easier and he was on top of the process.

I applied for a cash-out financing with AmeriSave. At underwriting they said that Fannie Mae and Freddie Mac will not warranty the property. That was a lie because Freddie Mac does but Fannie Mae doesn’t unless AmeriSave asked for an exception, which they refused to do. This warrantability issue is supposed to be checked at the beginning of the application but they did not. They closed my file and they refuse to refund the money I paid for the now useless appraisal report.

They connected me with a loan originator that was near me. She called me on the phone and we went over the rates that they had. They had me go to the portal and then from there, they showed me all the things that we needed to do so I'd be able to obtain a mortgage. The application was easy and I had a positive experience with my rep Amber. She was very communicative and forthright. Whenever I ask her a question, she was able to get the information I needed to me. Everything they needed to do, they did correctly and in a timely manner.

I did a refi with AmeriSave and I had a very positive experience. The process was really nice and they guided me through it. It was all within 30 days so it went really quickly. They were very responsive with answers to questions. My rep was very pleasant. The rates I got were fine but we always like them to be lower.

I enjoyed working with them. The portals were easy to use. I worked with several people and all of them were pretty good.

I applied to a couple of different mortgage agencies and AmeriSave reached out to me. They worked with us pretty well on everything so we decided to go with them. The application process was pretty good. They were very active with us and always checked in on us almost every day. They gave us updates constantly. The loan originator was very hands-on, was very attentive, and was always communicating even after work hours. He seemed to really care about us. Altogether, the process took about a month and a half. It took us less than a month to close on the house. The rate and terms of the mortgage were good and we were very confident in it. I would recommend friends to AmeriSave.

The reps did a really good job. They were really responsive and knowledgeable. I got a competitive rate. But their online portal is not super user-friendly. There are some kinks that need to be worked out with the interface.

We did an initial pre-screening application for a refinance with AmeriSave. After I checked all the boxes and was approved to move to the next step, we did the credit score and I did some information application standpoint regarding credit. They loaded a bunch of forms that I need to complete on the website. They have a mortgage portal so a lot of documents I had to sign and fill out were strictly online. We did a home appraisal and I had to wait for underwriting to show me that I met all of the qualifications. After the qualifications and the appraisal was done, we closed and all of this happened in two weeks.

The loan officer was very honest, knowledgeable and kind. He's one of the best I've ever worked with. He did his best job to get me the lowest rates possible. AmeriSave seems to have really good employees that care.

We were interested in refinancing to pay off some credit card bills that we used for remodeling our house. We reached out and several companies called us. We went with this lady, Sarah of AmeriSave, and she wasn’t pushy. She wasn’t like a used car salesman like some of the others were. We went through the motions and it was done quickly. Sarah told us what she needed and we provided them. She took care of things. Within three weeks, we were done.

AmeriSave was the best. I got a good deal and a good interest rate. The online application process was really easy and it didn’t take that much time. Overall, I had a good experience. The loan processor lady was awesome. The manager, Mike, was as well. I really appreciate that. The only thing was I had an agent issue. If one of the lenders moved out, they have to provide all the information to the new agent. My experience was really bad. I had three people. The first one was a lady and she scheduled an appointment with me on Saturday. We talked on Friday. She didn’t show up on Saturday. If she didn't have time, she should not have scheduled that with me. You have to be really professional. Also, AmeriSave gave me 300 and something dollars and they added it to my discount point. It was zero discount point. That was really bad.

I did a new home purchase and I also did a refinance with AmeriSave Mortgage. Everything was great. I wound up having to switch houses within a month of having to be switched out. The original purchase of the house was supposed to be about two months. We had three months to close because the people had to move. The month before we were supposed to move, the house fell through and it came in under appraised. We had to get a whole new house. It was 26 days for transferring to a whole new property. When push came to shove and I had to get out of my rental property, within 28 days from starting the paperwork until me having the keys, Better Mortgage got me in the house that I’m in now.

AmeriSave's rep stuck with me for over a year for offers, and every step of the process. It was beyond my expectation. I got locked-in on a super low rate back a year and a half ago, but I ended up renting. So, when I came back and was ready to start looking, I reached back out to the rep and asked was there any chance I could get a good rate now that rates had gone up. And she locked me in a higher rate, but it was still a good one. And they ended up extending that locked-in rate two more times for me, even beyond the 90 days of the original lock.

The loan officer was very professional, and responsive whenever I called. Whenever he needed something, he would let me know in a timely manner. And if I had any questions, he would help me and work through whatever issues I was having if something wasn’t clear. He was great.

I had a good experience. It was easy. The rep was communicative and very good. I enjoyed him.

I've worked with Tony before on my first mortgage. And for the refi, we already knew each other. He was very helpful, knew his stuff, and was responsive. From my first time when I reached out to him to get a quote, to closing, it was five weeks. There were two weeks of talking about the details, and putting it in, and arranging to get someone to do the closing. It worked out well. Service was great. I’ll probably use AmeriSave Mortgage when I get my next house.

The process was straightforward and AmeriSave Mortgage sent everything to me in emails. I was able to log in and go on their website for everything I needed to do. Also, they kept me informed of everything. Tamika was great, and so was the loan originator.

It’s unfortunate that AmeriSave doesn't work as a cohesive team. It's a very different experience once you get from origination over to underwriting. The mortgage originator, Lloyd, was fantastic. He was professional, knowledgeable, friendly, easy to deal with, and had great follow-up skills. Lloyd went step by step with me when we went through the application. He came into my computer, and he couldn't have made it easier or more pleasant. The problem occurred when it got to underwriting. It was terrible in every way. Asking me for the same things over and over again, not understanding what we were talking about. It was ridiculous and insane. I spoke with other people in the business while I was going through the nightmare, and everybody said that they never heard of such a thing.

Going with AmeriSave Mortgage helped in this market, because they lock in the rates at the beginning. And the rates were drastically increasing during that time. So, it turned out to be the best option. I had a few different other pre-approvals. But because I was able to lock in my interest rate early it encouraged me to stay with AmeriSave. A lot of consumers look at the $500 fee as a scam. It discourages people from moving forward. But if they understood the benefit to being able to lock the rate in early, especially in a market where rates are increasing, that may encourage people to go with AmeriSave.

AmeriSave Mortgage is the worst company I have ever worked with. This would be my third time. The two last time that I worked with them here in California, they were great. But the one in Indiana, the one that’s doing my loan, is horrible in every aspect. When I have questions regarding the loan, they do not respond. The initial person that was running my loan, left the job, went somewhere else. Nobody told us that he was no longer an employee there until we called, and we wanted to speak with the supervisor. That was when they told us that he got another job. But nobody took the time to let us know what was going on. We're supposed to close on the 22nd. AmeriSave now finds other things that are delaying the approval. It's ridiculous.

I received a call from the AmeriSave agent that was working with me and he was very detailed and he provided me with all the information. He gave me all the options on how we could achieve my goal at the time. Also, he suggested we could lock our rate and I'm glad we did that because the interest rates were rising up. I'm glad he made me take that decision without being pushy. He was very responsive. He was very helpful in providing me with wise suggestions that I could take in order to take the best deal possible. The overall process with AmeriSave was easy. When we were about to close, I didn't know I needed to have the closing cost. They needed to be in my bank account at least two months before. Otherwise, that could have been questioned during the appraisal process, and I didn't know that at that time. So, it was a bit tricky, but we could manage it. I just wish I knew that in advance.

A lot of the process was done over the phone. Communication was great. We had a knowledgeable service rep. We’re happy with our service.

I qualified for FHA and I did that with AmeriSave. The loan originator that I had knew his job and how to deal with customers. He helped a lot. I had questions and I would email. He answered them promptly and he explained everything. If you call him and he was not there, you can leave a message and he would be calling first thing in the morning. He was always there. You never felt like you were left hanging. I was impressed by that as well as his patience.

I'm very satisfied with AmeriSave Mortgage. But the paperwork was a hassle because they kept requesting multiple things that I had sent in. And communication was a little slow. Other than that, it was good.

I was trying to refinance through a local bank and they wouldn't work with me. AmeriSave kept calling and I just sat on the phone one day and talked to their guy. He was super cool. The application process was easy because I had already been through the process and I knew everything I needed. I had gotten a new job and they were willing to work with me. If I didn't know all the stuff I needed right off the bat, it would have been a little hard because everything was done through email and scanning. It’s a little easier in person but I had everything together so I was able to scan 90% of the documents and get them over to AmeriSave.

AmeriSave had the better offer out on the table. Compared to past experiences with refinances and purchasing a home, it’s a lot easier and more streamlined. AmeriSave didn't keep on asking me for more and more. They were upfront. “This is what we need. You guys send this to us, and we'll be able to get everything on our way.” Also, I got a call at least two or three times a week giving me updates.

I was attracted to AmeriSave Mortgage's Lock & Shop program. Not everybody offers that. That was helpful. And the process itself was thorough. The response was quick. My communication throughout was typically by phone, email, and well. The rate was locked in quickly, between AmeriSave and I, and the agreement was what it ended up being. There were a few what I would consider hidden fees that I was not aware of that AmeriSave tacked on, so not the best experience there.

Everybody we worked with from AmeriSave was awesome. They were really efficient in getting back to us with questions. They were very knowledgeable and did everything that they could to make the process as easy as possible for us. We had issues with uploading documents at the very beginning, but they said that the website had just gone under some reconstruction, and then we didn't have any issues after that. I would recommend the company to anybody. We had a really great experience.

Rocket Mortgage kept denying me. When they found out that I was refinancing, they offered me a lower rate. When I told AmeriSave that I was gonna stay with Rocket Mortgage, they said to send them what AmeriSave offered. I did, and they met everything. It was under 30 days from beginning to end to get it done. It gets stressful sometimes. Anytime you refinance or get a new loan, they keep asking for stuff but I understand that. In the end, it all worked out. It was a wonderful experience to work with AmeriSave. They went above and beyond and got me what I wanted and needed.

AmeriSave had the best interest rates. The main thing that sold us with them was they did have the 90-day lock interest rate. We knew we were gonna be closing around June and we're trying to lock in because we knew the rates were going up. They did promise us that, which they almost did lose at first with us, once we went with them. I was like, “You promised us.” They kept their word, but the rep had to really do some work for it.

Our experience with AmeriSave was the best ever. We’ve never had such an easy and fast experience in our entire life. We thought it was a scam. It was so unreal. There was a great transition. Everybody was so kind. They sent the guy out here to sign the papers. He was awesome. It was unbelievable how wonderful it went. The application was really easy. Beatrice went through the whole thing. We did it all over the phone. It was really quick because she called me that day that I filled it out, and we had already signed the paper and had everything going. Within a week, we already were done. I was impressed with how easy it was to work with Beatrice and how she stayed on top of it. I love the AmeriSave portal because it would prompt me to do things, and Beatrice or her staff would email me and say, “Oh, you need to put this back up there. This needs to be on there.” She was fabulous. She was so sweet, so kind, and so patient.

AmeriSave was an awesome company, and I had a great experience. It was a very easy process. Their reps were there to let me know what was needed. It was very simple to upload them. Any questions I had, they were there to answer. Working with AmeriSave was worth a try. I have no regrets. It was a very quick process as well, but still without feeling rushed. You can't beat that.

Over the past week, things with AmeriSave have been life-changing for the better. With the whole refinance procedure, I studied the process and it was a little longer than I expected. A lot of the information that they were requesting of me and re-requesting of me seemed very redundant. There was stuff that I had already sent in the past. They wanted me to update it. I’d update it and they’d say, “Well, we need additional documentation to support what you're sending.” I’d send that and they’d go, “Okay. Well, where did this come from? We need documents to support this.” So, that part was a little rough and stressful. Outside of that, the agent that I worked with was excellent, very patient, and helped me out with the whole procedure. Her name was Tracy.

AmeriSave's reps were very nice and very patient with me. There were a lot of things that I didn't understand. I'm retired and my computer experience is not bad, but it's not that good. And they worked with me and I learned a lot, too.

AmeriSave was good and efficient. I looked up several different companies and AmeriSave had a good reputation from what I saw. I did a re-mortgage. I just had to fill some paperwork out, and it took about a week and a half to get it all done. I did everything over the phone and online, and I had the money and everything by the time I was done within a month. Gabriella was great. Even on her day off, she got answers to me even though my response time backed from the email so she was out of the office.

AmeriSave had the best rate and what we were looking for. The rep was very knowledgeable. He knew everything, and he could answer all the questions and everything that I needed. He was very informative, kept in contact anytime I needed anything and really quick to answer for anything that I needed. From start to finish, it was a great experience. We're not too happy with the rate but considering the economy at this time and inflation, we kind of understood the rate. The terms were good, too.

AmeriSave does a lock rate for 90 days and there are people online that have complained that it was a bait-and-switch. I was very apprehensive about it but Nicole, the officer, was very good at making me feel comfortable with the decision. It wasn't a bait-and-switch for me.

The rep was fantastic and responded almost immediately whenever I had any questions. The rate and terms were fantastic. It's exactly what I needed. The experience was good from start to finish and I was satisfied with everything every step of the way.

Everything was fast and very informative and the communication was good. I worked with DeShawn and he was cool, down-to-earth, and easy to talk to.

My loan originator, Jason, was the quickest to respond when I needed things. He was always available whenever I needed to speak with him and I appreciate that. Sometimes it’s after office hours or on a weekend. The rate and terms were very competitive. I had a couple other lenders that wanted to try to compete so there was a little back and forth. But AmeriSave matched the best deal that I was given. Once we got into the loan disclosures, there were some mistakes that I caught. It was more the loan processor type. So, AmeriSave should pay a little more attention to detail. I still would have gone through everything with a fine-toothed comb, but there were things in there that I shouldn't have had to point out. They should’ve been on top of that.

AmeriSave responded quickly and was right on top of everything. Any time I had a question, I didn't have to wait nor go through any hoops just to get an answer. It was my first experience and the rep broke it down for me where I could understand everything. If I had questions, I would email the person and he would either call me back or email me a time where he could call me. AmeriSave did everything to the tee and they asked for all the legal documents so everything would run smoothly. And I appreciated all that. I didn't have to do any shortcuts. Financially, working with AmeriSave helped us out in the long run so it impacted well.

The process of refinancing was good and fast. I would recommend it. The new rate and terms were right in line with the national averages, so I didn't have an issue with that. It was a good experience with AmeriSave.

I had a good experience with AmeriSave. They were very good. The reps called me when they said they were going to and were all around very helpful, and everything worked out great.

AmeriSave's reps were knowledgeable and helped me through the process if I had any questions. They communicated well. They would either call or email me, which worked well for me at the time. I'm happy with them. I enjoyed the whole process. It was very easy.

AmeriSave is a good company and my experience with them was great. You go through certain steps of the refinancing and different people take over but I was able to call the same person from the beginning. All my questions were answered and they were informative. I could call them at any time or even text them, and they were able to help me through the whole process. Any time I was confused, I could call even the original person who I talked to.

I've been very pleased with my experience with AmeriSave. I got a loan for an investment and for the most part, the process went okay. In the beginning, I was in the blank. But everything came out as they promised in the end. The application and underwriting process took around 40 days. It was fast. The rep persevered with me because I was looking into other lending institutions and she was right there to convince me that AmeriSave could do a better job. The rates were competitive. They were within the mark and possibly among the best.

AmeriSave just asked for my pay stub and I already had the pre-approval within the same day. Plus, the agents were professional and the email responses were very prompt and fast. The origination fees were a little bit on the higher side and the rate could have been a bit better. But there was so much of fluctuation at the time, so it is what it is. So, I’ll probably just need to refinance when the time is right. But overall, in terms of experience and the way it was handled, it was amazing.

Zee, the rep I worked with at AmeriSave, was great. She was patient and always called to make sure that everything was done on time and that I was not behind. She also told me the steps ahead of time so I knew what to expect. The rate and terms were not the best based on the amount that I'm borrowing. It’s less than 100,000 and the interest rate was higher. But the monthly payment is low, which worked out.

AmeriSave had the best rate out of the six other companies I was talking to. They also gave me the ability to lock my rate. As far as the process, it was really easy and great. My mortgage banker, Leslie, was very hands-on and alert and would contact everyone for me. She was great. She did the right job and more. She was pretty much like my assistant.

I refinanced with AmeriSave and I liked the honesty of Zach, the rep who helped me. The rates and terms were along the lines of what was shared with other companies.

AmeriSave had the best rate and terms for us. They were higher as expected. We refinanced in 2019 when the rates were really low, but we wanted to draw some equity out so we could work on our home. So, we were anticipating higher rates, but we were still, overall, satisfied.

Everything was okay, except the portal was somewhat tedious to use. It kept on asking the documents upload again and again. But the rep was responsive and took care of the issues. He understood. Given the situation, the rate and terms were acceptable.

AmeriSave was better than the other two companies that I considered. Also, when I called them, I got ahold of a guy named Bo and he made the whole thing so easy. It worked out great for us. Their reps were really informed and any question I had, they were right on top of it. If they did not know the answer, they would get right back with me quickly. Everything that they needed was easy to get. If we had any questions about what we needed, we'd call them and they’d be specific about what we needed. And it was a lot easier to do it like that. The application and the underwriting process took around 40 days and all in all, they were perfect the way they were. I also worked with Cynthia and she was my processor. She was very friendly to deal with and was as knowledgeable as Bo was. She made the experience easy, too. AmeriSave is the only place that I would go to and I wouldn't go anywhere else. With them, I got everything you could ask for from a lender.