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Achieve Loans Reviews

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About Achieve Loans

Achieve Loans (NMLS #1810501) offers home equity lines of credit (HELOCs). Its product is targeted toward people struggling with high-interest debt, like credit card debt. With a HELOC from Achieve, borrowers can consolidate multiple high-interest debts into one monthly payment. Achieve’s HELOC has a fixed annual percentage rate and a loan term of 10, 15, 20 or 30 years. Achieve also offers personal loans and debt relief options through Freedom Debt Relief.

Pros
  • Good for debt consolidation
  • Access up to $300,000
  • Fixed interest rate
  • Funds in 10 to 12 days
Cons
  • Origination and underwriting fees
  • Limited availability (25 states currently)

Achieve Loans Reviews

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    How do I know I can trust these reviews about Achieve Home Loans?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2026

    Everyone was extremely nice; professional; efficient and explained every step. All questions were immediately addressed to the fullest. Emails were answered quickly the turnaround was unexpected and we were able to close within a week.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your fantastic experience with us! We're thrilled to hear that our team provided you with excellent service by being professional, efficient, and thorough every step of the way. It's wonderful to know that your questions were answered promptly and that everything culminated in such a quick closing process. We're committed to delivering exceptional service and are delighted that we met your expectations. Should you need any further assistance, feel free to reach out. Thank you for choosing to work with us!

    Verified purchase

    Reviewed April 7, 2026

    Ryan was wonderful! We are very happy with Achieve. Ryan worked to get us a solution and we are grateful. Every step of our HELOC was handled accurately and seamlessly. We couldn't be happier. Achieve HELOC was a lifesaver.

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    Achieve Loans
    Response from Achieve Loans

    Thank you so much for your wonderful review! We are delighted to hear that Ryan and our team could facilitate a smooth and seamless HELOC process for you. It's rewarding to know that every step met your expectations and played a vital role in helping you out. We're grateful for the opportunity to assist, and your happiness means the world to us. Should you have any future needs or questions, we're just a call away. Thank you once again for choosing and trusting Achieve!

    Profile pic of the author.
    Customer ServiceCoverageStaffBillingLoan ProcessTransparencyHonesty & Transparency

    Reviewed March 7, 2026

    I applied for a HELOC loan with ACHIEVE LOANS. Closing was with LENDAGE, LLC DBA ACHIEVE LOANS. Closing date was February 19, 2026 and the Disbursement date was supposed to be on February 24, 2026 in the amount of $ 67,500 to cover my credit cards expenses. The paperwork was signed in front of a Notary Public in my State of North Carolina.

    On February 27, 2026 I received a call from Miranda ** from their Underwriting Department Tel # ** informing me that my loan not been had approved and that I will be receiving a letter of explanation as to the reasons why within 4 to 5 days. I further asked if they were not going to put any lien on my home since the HELOC was canceled and I was told absolutely not. As of today, I have not received any letter, I have called her and left numerous messages and have not received any of my calls returned. I am 79 years old and my home is my only possession, my only income in my social security. I cannot afford to hire a lawyer. These people really mislead me into believing they could help me payoff my credit cards bills.

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    Achieve Loans
    Response from Achieve Loans

    We appreciate you bringing this situation to our attention. We're genuinely sorry to hear about the experience you encountered and understand the importance of your concerns, particularly given your circumstances. We sincerely apologize for the miscommunication and inconvenience this has caused you. Rest assured, we are here to help. Please expect an outreach from an account specialist who will assist you with further clarifications and support on this matter.

    Verified purchase
    Customer ServiceLoan Process

    Reviewed March 7, 2026

    Achieve Loans called me and doing business with them for a HELOC was really easy. It took about two calls because I had to do some paperwork, but most of the stuff I got done on the first call. It was a pretty good experience.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your positive experience with Achieve Loans! We’re delighted to hear that securing a HELOC was a smooth process for you. It's great to know that the majority of the tasks were just about accomplished in your first call, with just a small follow-up. We aim to make each interaction efficient and straightforward, and your feedback assures us that we’re achieving this goal. Should you need anything else in the future or have additional inquiries, we’re always here to assist. Thank you for choosing Achieve Loans!

    Verified purchase
    PriceStaffBillingLoan ProcessRates

    Reviewed Feb. 10, 2026

    From the information that was explained prior to me taking out this loan to the information I am getting now as making my first payment does not match. One month they’re charging me $65 and interest, in the next month $306 and interest. Don’t understand how that is possible with only a few days difference in the month. Even getting the loan took me requesting to talk to a supervisor and that should’ve been my first sign to walk away.

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    Achieve Loans
    Response from Achieve Loans

    We appreciate you bringing this situation to our attention. We're genuinely concerned to hear about your frustrating experience and would like the opportunity to look into this with you more. Please contact us at 833-435-2065, as we're here to assist and ensure you experience the best service.

    Verified purchase
    Online & AppBilling

    Reviewed Feb. 6, 2026

    I just wrote to a Mrs ** about how your Achieve Website doesn't recognize my name or SSN. There also seems to be a dispute over my $370.00 monthly payments and the date they begin. Could you please explain what this is all about? Thank you!

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    Achieve Loans
    Response from Achieve Loans

    Thank you for bringing this to our attention. We apologize for any inconvenience caused by your difficulty signing into your account and understanding the terms of your monthly payments. Our representatives are here to help clarify these matters and to ensure that all issues regarding your account access and payment details are resolved quickly. Please reach out to our customer support team directly at 833-435-2065, so we can help investigate the situation further and assist you in getting back on track. We appreciate your patience and look forward to assisting you.

    Verified purchase
    PricePunctuality & SpeedBilling

    Reviewed Feb. 5, 2026

    One of my creditors never received payment via mail. I wasn't informed until I received a late statement from them. Achieve was notified by me and sent me the money via bank account. I was still hit with a late Charge of 28.00 although no fault of my own.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for bringing this to our attention. I'm truly sorry to hear about the trouble you experienced with the payment, resulting in a late charge. We understand how important it is to have such matters addressed smoothly and are relieved you now have the necessary funds in your account. We regret the inconvenience this has caused and are committed to investigating the situation further to help prevent any recurrence. If there's anything more we can do to assist or if you have further questions, please don't hesitate to reach out.

    Verified purchase

    Reviewed Feb. 5, 2026

    Working with Achieve was one of the smoothest processes I’ve ever experienced. I have friends that went to banks and said it took them two months to do a HELOC. I was able to move through this process within a week and get exactly what I needed really great experience so far; they didn’t miss a beat.

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    Achieve Loans
    Response from Achieve Loans

    Thank you very much for sharing your exceptional experience with us! We’re thrilled that you found the HELOC process fast and incredibly smooth. It's fantastic to know we were able to efficiently meet your needs much quicker than expected. Our goal is to deliver top-tier service without missing a beat, and we're proud this reflected in your experience. If you have any questions or need further assistance in the future, don't hesitate to reach out. We truly appreciate your feedback and your trust in Achieve!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 4, 2026

    I'm totally thrilled with your application and underwriting process. This was handled by Jonathan **. He was amazing! Professional, helpful and polite. He ALWAYS answered the phone and had an answer. Underwriting went quickly as well as the closing. Very well coordinated. But, here comes the BUT. I'M NOT HAPPY WITH THE DISBURSEMENT OF FUNDS. It has been 2 weeks. Four checks are floating somewhere. The worst part is that there is no phone number to contact the disbursement department. When you are talking about $40,000 the leaving a message (which by the way was never answered) does not work. I finally called Jonathan again. He answered the phone as usual and asked me to wait until the 9th so he could follow up with the disbursement department. The process is good until you sign them it falls through the cracks. You need to work on the continuity of customer service. It’s sadly lacking.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your feedback. It’s wonderful to hear that Jonathan's professional, swift, and attentive service during the underwriting and application process left a strong positive impression. However, we're am sorry to learn about your experience with the disbursement of funds and finding support within that arena. Your point about the importance of effective and timely communications with the disbursement department is completely understood, and we’re taking it to heart to ensure those improvements.

    Meanwhile, I'm glad to hear Jonathan is doing his best to follow up and get answers for you. We’re committed to diligently working on enhancing our communication paths past the closing stage to reflect our service commitments better. Thank you very much for bringing these to our attention—we value your insights as they help guide our improvements. If ongoing issues need special attention, we would be very willing to assist further.

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaffLoan Process

    Reviewed Jan. 31, 2026

    Achieve Loans was one of the first companies I looked into. I settled with them, and the loan process was quite simple. The communication is always a very important part and that was exceptional. The process took about two weeks, and I didn't have to do anything out of my way. Everything was set up perfectly. I work a lot of hours and they made arrangements around that. I've got a mortgage, and they are way better than my mortgage company. I have no complaints.

    It’s been a bit of a tough time and Achieve has had a very impactful effect on me. I was able to pay off a lot of debt and cut down my monthly expenditures. It's helped out a lot. I would tell people to inquire about them and to use them. They did everything they said to me and there was no waiting. I would definitely recommend them to anybody I know.

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    Achieve Loans
    Response from Achieve Loans

    Thank you very much for sharing your experience with Achieve Loans! We’re delighted to learn that the loan process was straightforward and seamless for you. It's fantastic to hear that our communication stood out and made things easier given your demanding schedule. We're thrilled we've been able to make a positive impact on your financial situation and help with paying off your debt. Your strong recommendation is greatly appreciated, and we'll keep striving to maintain the high standard of service you've encountered. Should you have any further needs, we're here to help. Thank you for choosing Achieve Loans!

    Verified purchase
    Loan Process

    Reviewed Jan. 26, 2026

    This was by far the easiest financial experience I've ever been involved in. Everyone was so pleasant and nice. It was like dealing with folks I had known my whole life. That is few and far between these days. I would definitely recommend Achieve Loans to anyone needing financial assistance. They are tops in my book!

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your fantastic experience with Achieve Loans! We are absolutely thrilled to hear that our team made the process pleasant and effortless for you. Feeling comfortable and supported is so important, and it's wonderful we could provide an environment similar to dealing with old friends. Your recommendation and trust in our services truly mean the world to us, and we're immensely grateful to stand out in your book. If you ever need further assistance or have additional queries, please don't hesitate to reach out. Thank you for choosing and recommending Achieve!

    Verified purchase
    StaffLoan Process

    Reviewed Jan. 14, 2026

    Everyone I dealt with to applying for this loan also, while it was being processed was very friendly, kind, thorough fun also patient. I had obvious concerns questions misunderstandings etc and the team at Achieve made the process easier than I anticipated. It isn't easy applying for a loan however I felt comfortable dealing with achieve representatives.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your wonderful feedback about your experience with Achieve. We're absolutely delighted to hear that our team members addressed your concerns and made the loan application process easier for you. It's our goal to ensure every interaction is as smooth and comfortable as possible, so we're thrilled that you felt at ease applying for your loan with Achieve. Your satisfaction is incredibly important to us. Should you have any more questions in the future or need further assistance, please feel free to reach out. Thank you for choosing Achieve!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 13, 2026

    The process was real simple. I just filled out the information online and got a reply within a couple of days. I dealt with a person to set everything up, and then one other person in the closing process. They were prompt, quick and friendly. The rate that they gave me was very competitive and I got a good deal.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your positive experience with Achieve Loans through Credit Karma! We're thrilled that you found the process straightforward and appreciated our prompt and friendly staff interactions. It's fantastic to hear you received a competitive deal that met your expectations. Your recommendation is invaluable to us, and we appreciate your support. If there's ever anything more we can do to assist you or if you have further questions, please don't hesitate to reach out.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Jan. 13, 2026

    Achieve was very easy to work with. They were upfront pretty much all the way through. I was comfortable dealing with them. I got what I needed from them, and it didn't take long.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your experience with Achieve Loans! We're delighted to hear that the process was straightforward and efficient, making your journey with us comfortable and hassle-free. Being upfront and transparent is important to us, so it’s wonderful to know we achieved that. We appreciate your feedback and are thrilled to have been able to help you get what you needed quickly. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaffEase of UseRates

    Reviewed Jan. 10, 2026

    I initially made an inquiry online and then an Achieve Loans rep called me back. He gave me information I needed. From there, I got an email asking for some documents and then I uploaded them. Everything happened fairly quickly. We tried our best to get everything he asked for timely, and the loan went through. The application online was easy to understand. The communication was good. The rep went above and beyond. I'm separated and when I had to get my husband to sign off on some documents, he initiated that with him. So, he did a really good job.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your positive experience with us! We're delighted to hear that Friedman provided you with clear and informative guidance right from the beginning. It's wonderful to know that our online application worked efficiently for you and that communication throughout the process supported the needs of both you and your husband. Although you're seeking slightly better rates, we’re glad the terms were acceptable and met your requirements. Should there have been any challenges along the way, our team strives their best to resolve them promptly. Your feedback is very much appreciated, and please know we're here for any future needs you might have.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 10, 2026

    Getting approved for a loan is good, even with a not so good credit. The process was fast, but the customer service stinks. It's hard to get an answer from anybody. Right now, Achieve overpaid one of my creditors and I'm trying to get them to get the money back from that creditor. Then with another creditor, I found out they put the money on the wire so it's just sitting there, and come to find out the creditor won't accept it. It has to be a check and sent to an address via USPS. It can't be signature. It's kind of stupid. The questions I have is still up in there because I can't get ahold of nobody.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsLoan ProcessRates

    Reviewed Jan. 10, 2026

    After filling out the forms online, I got a phone call from Achieve, filled out some more paperwork, and then I got approved. We picked the closing date and then someone came out and I filled out the rest of the paperwork. We sent off the paperwork and it was approved. At that point, I got dispersed funds in a little over a week. One of the creditors has already paid off and another one is still waiting on a check to come in. Achieve was the first place I've found that would agree to me. The rate is 10%, which is not terrible. It's better than a lot of the personal loan offers I was getting but there are probably lower out there. Once some time has gone by, I'll probably refinance it. But overall, it was a good experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 10, 2026

    I went with Achieve Home Loans to consolidate some debt. James, was one of the first ones to call, and I appreciated the information he provided. He asked a couple questions and we completed an application. He walked me through the steps of what would happen. It all happened quickly, so it seems like it all flowed really well. Then somebody reached out to me, Nicole. Talked about the funding process, then we had the notary come in. Did a quick signing. In between that, there was some other email communications or documents that I needed to sign and upload. Everything seemed seamless and quick. Everybody I spoke with or had interaction with was very professional, was very easy to talk with, and explained the whole process.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 9, 2026

    I applied for and received a home equity loan from Achieve; went fine. Just received a letter that a personal loan application from Achieve in my name has been declined. I didn't apply for this loan and want to know who did. No help from 2 calls to your 800 #.

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    Verified purchase
    Punctuality & SpeedMaintenanceLoan Process

    Reviewed Jan. 8, 2026

    Don’t communicate much during the process, other than e mails. Funding takes time. Trying to create account so I can access information does not work well. Tried at least 4 times already to create an online account and keeps giving me an error and to try again later. I would probably recommend them to someone looking for a loan.

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    Achieve Loans
    Response from Achieve Loans

    Thank you for sharing your feedback. We're truly sorry to hear about the issues you've faced with communication and creating an online account. It's important for us to provide a seamless experience, and we apologize for any frustration this has caused. Our team is committed to resolving these issues. We recommend contacting our customer service team for direct support. We’re grateful that you would still consider recommending us, and we will use this feedback to improve our processes. Thank you for your patience and understanding.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 8, 2026

    This loan was very fast and easy to do. Everything was done online with minimal effort on my part. Everyone was very helpful and efficient. Closing was quick and easy and done in my home. I would recommend this company for a HELOC loan to anyone looking for one.

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    Achieve Loans
    Response from Achieve Loans

    Thank you so much for sharing your wonderful experience! It's delightful to know that our team made the process fast and easy for you, especially when everything was handled online. We’re thrilled that you found us helpful and efficient throughout your loan journey and that closing was a smooth and convenient process from the comfort of your home. Your recommendation truly means a lot to us and we're grateful for your trust. If there's anything more you need in the future, we're always here to help!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 8, 2026

    Despite having a few delays on our part, the whole team worked with us and we closed really quick and we're very happy with the results and service overall. From the first phone call, I knew that this company had personalized service and also utilized technologies and networking to help out the customer with their ultimate goal.

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    Achieve Loans
    Response from Achieve Loans

    We're thrilled to hear about your positive experience with our team! It's incredibly rewarding to know that despite the few delays, everything proceeded quickly and smoothly, all the way to a satisfying close. We aim for personalized and supportive service, so it's fantastic that you felt well-assisted right from the first phone call. Utilizing the right technology to ensure each customer's ultimate goals are met is important to us. Thank you for your feedback – it truly means a lot!

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Dec. 13, 2025

    We needed to reduce our high interest credit because I got laid off. It's better than trying to refinance the home because refinancing would have meant 6% interest rate and we're at 2.25%. So it just didn't make any sense to do that and start all over again. We had the balance of the property paid down and we want to keep it paid down.

    We researched online about Achieve Loans, and they had good ratings and offered a low rate for what we needed. I'm not one to jump in anything. So I did my homework and they seemed legit and they took care of business. I've developed a sense of being able to read people to a degree and I have a really good ** detector. And the meter was low.

    Everything was done online and on the phone, and it was pretty streamlined. If I had a question, I asked and they answered. You do your task online but everything was based on your credit report. They pulled my credit report and did a thorough job. They didn't leave any stones unturned. The people were personable and professional. It made you feel like you were part of the family. The advantage is that it also improves your credit.

    All those bills are paid now. I have one payment that's going to be out every month that's a fraction of what I was paying out.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffLoan ProcessRates

    Reviewed Dec. 12, 2025

    I was considering six or seven companies, but chose Achieve because of the ease of the process and the digital nature of their services. Obtaining the loan was easy. It was clear, pretty straightforward, and informative. We knew all the steps before we ever filled out any paperwork and we received answers to all of our questions. We had a direct number to the point of contact throughout every step of the process. They were very responsive via email as well.

    The only difficult thing was we entered our banking information in the system the same way we entered all of our other information, but it was somehow transposed. So our loan was funded almost three weeks after it was supposed to be funded because someone on their end made an error and it took a while to fix it. Everything else we did with them was totally fine. Their loan process was fast and efficient and their rates were competitive.

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    Verified purchase
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Dec. 8, 2025

    Usually, when I'm looking for a loan, I shop rates on LendingTree. Achieve Loans had a good rate and they were easy to work with. Their portal is easy to navigate too. When I needed to upload documents, I was able to do so seamlessly. They kept me very informed via text, email, and phone calls along the way, which I appreciated since I'm pretty busy.

    My rep was great. We had a couple of phone calls and he asked a few questions. He was very informative and walked me through my options very clearly and concisely. He did not take a lot of my time but he made sure I was informed of what would be available, what my commitments were going to be, etcetera. I was very pleased with him. All in all, this loan allowed me to do the repairs in the house that I needed to do and I'm happy with it. It was a simple yet personalized process, and I'd do it again if needed.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 7, 2025

    The total process with Achieve had taken one week. Applying for a loan online always has multiple pieces and parts to it, but they made it a lot easier to get those things done. The representative was really communicative in the beginning to help me get through the process. And when we hit a snag at the very end about some of the terms that I wanted to change, he was very helpful there as well.

    The only thing that I was concerned about with them was talking to someone in person when I had snags along the way. People wanted to email and not necessarily when I would call them. They didn't want to pick up the phone and answer questions. They sent an email back to me.

    Other snags were when I was trying to get things done on the portal, the loan portal was hanging on certain things. And I was calling to try to get those things resolved and tell people, but they weren't reaching out as quickly as I thought they should. But overall, the process was great. It was fast and easy. I've been able to save $3,500 a month in my monthly payments by consolidating debt. It's been one of the best things I've ever done.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2025

    The initial contact with your advisor Christian was above average. He was very knowledgeable and took the time to understand my needs. The closing process is where things took a turn. Paperwork was not forwarded to the Notary when promised. Many phone calls during the closing process were not returned and it took 2 weeks after funding to get creditors paid off. Overall an average transaction but I will not recommend to others!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 6, 2025

    The guy from Achieve reached out right away and was very prompt. We primarily spoke on email. The process of getting a loan was easy and efficient. The representatives were very knowledgeable, helpful, and polite. Everything was pretty smooth and straightforward. I would recommend Achieve if someone is looking to get a loan.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2025

    Achieve seemed eager to help me get financing for some home renovations. It was straightforward and easy. I was able to reach out to the representative either via text chat or phone calls, and he was able to answer all my questions. He knew what he was talking about and what he was doing like he's done it for a long time. The application took two and a half weeks, but I was also dragging my feet too. Everything worked out.

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    Verified purchase
    StaffLoan Process

    Reviewed Dec. 6, 2025

    My experience with Achieve Loans was satisfactory from the beginning of the process to the end. I was very impressed that there were no upfront fees associated with the loan process. Everyone that I spoke with at Achieve Loans were so helpful and professional. I am happy and satisfied with my overall experience with Achieve Loans.

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    Achieve Loans Company Information

    Company Name:
    Achieve Home Loans
    Website:
    www.achieve.com