Visionworks Reviews

This was my first time as a a customer. I got there early like 830am. Appt was at te . The date was 03/26/2026. I was excited to see another eye doctor, after the previous one disrespected me. Well Tousif was very welcoming, he said go ahead and sign in cause I was about to wait. He was very friendly. Gave me tray to pick glasses on the wall before my exam. I picked them then my name was called. I went back for eye exam. I do have to see a eye specialist for cataract. I had my glasses on 4/10/26. I was more happy than you know. I cried to be able to see clearly again. I'm older. My eyes are different. I had only been wearing readers until I found a good doctor. When I put those glasses on everything was clear. Eyes are very important to all of us. So Thank you Tousif for making me feel at home. The staff was wonderfully that day, I know some days are harder than others.

Very friendly staff. Wait time was minimal. Great value on my glasses and contact lenses.. I would definitely recommend!

Danielle helped me with the purchase of my new glasses, and she was extremely helpful and so far, it was a very easy process. I had my eyes dilated and the doctor was extremely friendly and very clear to understand what I was supposed to do when checking my eyes.

My family and I had an outstanding experience with Omoh during our recent purchase of prescription glasses at the Mall of Georgia. From start to finish, Omoh provided exceptional, professional service and made the entire process smooth and stress‑free. Omoh took the time to understand each of our needs, offered helpful recommendations, and ensured that every detail, from frame selection to lens options, was handled with expertise and care. The level of customer service went above and beyond our expectations, and we truly felt valued throughout the entire visit. We are extremely pleased with our glasses and grateful for the attentive support we received. Highly recommend working with Omoh for anyone needing quality eye care and an excellent customer experience!

I have Medicare. On 4/7/2026 I visited the store in Woodbridge NJ. Staff is amazing. Service is awesome. Why bad review? I had to pay 19.00$ for a Screen Retinal Photos. They said insurance doesn't pay after payment. They size me for glasses progressive lens scratch, insurance price was $389.00. No down payment. All upfront. Well I left and when to doctor GeiGer in Perth Amboy NJ on smith st same machine. That's how they get something payment. Well they size me for glasses and getting more price $120 down payment $40.00 so head to Perth amboy NJ on Smith ST.

I arrived at my 10:20 appointment and spent over two hours at the Visionworks location. Several other individuals also had appointments scheduled for the same time. The staff seemed more focused on their iPads than on attending to my needs as a customer. There was no concern shown for my requirements. Furthermore, I received no explanation regarding my covered benefits, and the wait time for a new pair of glasses was an unacceptable two weeks.

The eye doctor here at Visionworks on Route 22 is very, very nasty. She really doesn’t care about the patients at all.

I went to Visionworks to get my lens put back in the frame. I was told the screw snapped and I needed new frames. I agreed then they said I needed to put them in the same frame which of course they no longer had. They then said I would need a complete work up including a new eye exam. I left. I went to walmart vision and they told me the screw had indeed only fell out. They put another screw in my frame, put some locktite on the screw, cleaned my glasses and put them in an eyeglass bag and did not charge me a nickel. Guess who has earned my business and who has tried to scam me. Vision Works are not to be trusted.

Booked an appointment on the phone. Only to find out it was cancelled when I showed up for my appointment. Their response was they can book me another appointment. So I completely wasted my time. I will never go here again.

Patty in Deland very rude. My glasses were measured incorrectly and all she was worried about was her cost of losing a $99 frame instead of fixing them. Very nasty, very defensive, very unprofessional manager.