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ConsumerAffairs has collected 170 reviews and 244 ratings.
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Reviewed July 5, 2023
I recently had a fantastic experience here. I was in need of new lenses for my glasses and decided to visit this store, as it came highly recommended by my mother-in-law. From the moment I walked in, the staff, especially Yevette, made me feel welcome and attended to my needs. They had an impressive selection of lenses to choose from, and Yevette took the time to explain the different options available. I was pleased to find out that they accept insurance, which made the process even more convenient. The store offered me a great price on the lenses, and I couldn't be happier with my purchase. Thank you, I will be back.
Reviewed July 3, 2023
When it was time for a new pair of glasses, I turned here for their expertise in lenses. The optician recommended the Precision View HD lens due to my astigmatism. Let me tell you, it was a game-changer! The soft and symmetrical design of the lens allowed both of my eyes to work together seamlessly, reducing the levels of astigmatism and providing me with effortless vision. The wider field of vision was a bonus, and I couldn't be more satisfied with my choice. I am their fan for over 4 years and keep coming back and refereeing my friend here too. Thank you for being so nice each time! The best!
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Reviewed June 6, 2023
I recently visited their store to explore their range of shades and lenses, and I was pleasantly surprised by their selection. As someone who spends a lot of time outdoors, I was intrigued by the Transitions®️ lenses they offered. These lenses adapt to changing outdoor lighting conditions, reducing glare and providing optimal vision. They also alleviate my eye strain and fatigue. I appreciated the wide variety of colors available, allowing me to choose a style that matches my taste. The frames Roxy helped me to choose are also great, and I do really appreciate the very best deal I got. 5 of 5!
Reviewed May 18, 2023
When I walked into the store, I wasn't sure what to expect. I had been wearing the same old glasses for years and was long overdue for an upgrade. As I started browsing the selection, I was immediately struck by the variety of styles and brands on display. The staff was incredibly helpful and patient, taking the time to explain the differences between different types of lenses and frames. In the end, I walked out with a pair of glasses that made me feel like a whole new person.
Reviewed April 19, 2023
I can't express enough how much I appreciate Sterling Optical as a non-chain provider. The personalized care and attention they give to their patients is truly exceptional. Unlike the "puppy mill" chains, they take the time to get to know you and your needs, and provide a level of friendliness that is unmatched. In the past, every time I got glasses from a chain provider, they would always break. It was frustrating and made me feel like I was just another number to them. But here, I've never had that problem - the screws never work loose, and the nose piece never comes off. It's such a relief to have glasses that are durable and reliable. Overall, I couldn't be happier with my experience at Sterling Optical. They truly care about their patients and go above and beyond to ensure their satisfaction. I'm grateful to have found such an amazing provider and will be a loyal customer for life.
Reviewed Dec. 6, 2023
I was surprised by the variety of designer frames available at such great prices. The ongoing offer made it even more appealing. The staff was knowledgeable and patient, making it a seamless experience.
Reviewed Dec. 5, 2023
Yevette was exceptional in assisting with my insurance queries. Not only did I find a stylish pair of glasses, but I also got a great deal thanks to their current offer. The staff's expertise and friendliness made my visit very pleasant.
Reviewed Nov. 23, 2023
Efficient and friendly staff who care about their customers. I came in to buy lenses and everyone was very friendly and patiently answered all my questions. They explained everything to me in detail about my insurance. I am very happy with this store. I highly recommend it.
Reviewed Nov. 5, 2023
I always receive great service, both during my exam, which is very thorough, as well as afterwards when selecting my glasses. The choices are sufficient, and well curated. My insurance policy is always thoroughly explained, and I am always informed in advance about the anticipated costs of out-of-pocket options. My family and I couldn't be happier with the service we receive here.
Reviewed Nov. 1, 2023
They are very friendly, accommodating, and professional. I am happy to be their customer and want to say a big thank you to their manager, Yevette, for taking such good care of me. Great guys, will recommend you to all my friends.
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