Sterling Optical

Sterling Optical

 5.0/5 (67 reviews)

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Overall Rating5.0 out of 5
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About Sterling Optical

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Sterling Optical Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer
Original review: June 6, 2023

I recently visited their store to explore their range of shades and lenses, and I was pleasantly surprised by their selection. As someone who spends a lot of time outdoors, I was intrigued by the Transitions®️ lenses they offered. These lenses adapt to changing outdoor lighting conditions, reducing glare and providing optimal vision. They also alleviate my eye strain and fatigue. I appreciated the wide variety of colors available, allowing me to choose a style that matches my taste. The frames Roxy helped me to choose are also great, and I do really appreciate the very best deal I got. 5 of 5!

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Verified Reviewer
Original review: April 19, 2023

I can't express enough how much I appreciate Sterling Optical as a non-chain provider. The personalized care and attention they give to their patients is truly exceptional. Unlike the "puppy mill" chains, they take the time to get to know you and your needs, and provide a level of friendliness that is unmatched. In the past, every time I got glasses from a chain provider, they would always break. It was frustrating and made me feel like I was just another number to them. But here, I've never had that problem - the screws never work loose, and the nose piece never comes off. It's such a relief to have glasses that are durable and reliable. Overall, I couldn't be happier with my experience at Sterling Optical. They truly care about their patients and go above and beyond to ensure their satisfaction. I'm grateful to have found such an amazing provider and will be a loyal customer for life.

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    Verified Reviewer
    Original review: Dec. 6, 2022

    I always wanted fashionable glasses and I came to Sterling Optical at Kings Plaza Mall as they have the biggest range of fashion frames in NY. When I entered the store I was greeted by Alla, who helped me find the glasses that were right for me. Alla and the team are doing an amazing job helping people find the glasses they need. I can honestly say this was the best glasses experience I have had in my life. Well done Sterling Optical and team! I will definitely recommend their services to my friends and family. Thank you.

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    Verified Reviewer
    Original review: Sept. 9, 2022

    By far the greatest service I've ever received at opticals was at this location. I came here for a check-up, contacts, and lenses. Long story short, my insurance was messed up, and as a result, my glasses couldn't be invoiced appropriately. My insurance was resolved after two months. Yevette and Alla worked very hard with me to get everything cleared up so that I could obtain the greatest offer possible. They followed up, took notes in my chart, and didn't leave anything out. Thank you to everyone at this store for providing such quick and polite service. I 100% recommend!

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    Verified Reviewer
    Original review: June 28, 2022

    What a lovely team and an excellent level of customer service. They have a beautiful range of chic stylish sunglasses and very helpful staff. I have two young children and the staff was wonderful with them when I was choosing glasses. The advice given is helpful and honest, and they are very customer-oriented. I feel the service is very personalized which is refreshing nowadays with so many large retailers around, it is lovely to have a more personalized service. I will certainly be using them as my opticians as well as for any future glasses purchase. The staff member I dealt with, Roxy, was extremely helpful. Many thanks for the great service.

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    Verified Reviewer
    Original review: June 2, 2023

    It was very thorough. The Dr and staff were all very kind and helpful. The eye exam was very thorough and I learned good information about my eyes and why they look the way they do, something I didn’t know before today.

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    Verified Reviewer
    Original review: May 29, 2023

    The store was bright and modern, with sleek displays showcasing the latest in eyewear fashion. The staff was very enthusiastic, and helpful, and greeted me warmly as I entered. As I browsed through the frames, they patiently answered all my questions and provided expert advice on the various types of lenses available. Alla spent an hour with me, to help me choose the best frames, and I now have the best glasses I wore. Amazing experience, good prices, fantastic service.

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    Verified Reviewer
    Original review: May 25, 2023

    Let's be real - buying glasses can be a bit of a hassle. But my experience here was anything but! The staff was so warm and welcoming, and they really went out of their way to help me find the perfect pair of glasses. And when I found out that my insurance covered most of the cost, I practically did a happy dance right there in the store. Thanks, you guys are the best!

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    Verified Reviewer
    Original review: May 18, 2023

    When I walked into the store, I wasn't sure what to expect. I had been wearing the same old glasses for years and was long overdue for an upgrade. As I started browsing the selection, I was immediately struck by the variety of styles and brands on display. The staff was incredibly helpful and patient, taking the time to explain the differences between different types of lenses and frames. In the end, I walked out with a pair of glasses that made me feel like a whole new person.

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    Verified Reviewer
    Original review: May 9, 2023

    Their optical store at Kings Plaza Mall truly exceeded my expectations in every way. From the moment I walked in, I was greeted with friendly and knowledgeable service from Yevette. She helped me select the perfect lenses acc to my prescription and even took the time to explain my insurance coverage to me. I left feeling like a valued customer and would def come back.

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    Sterling Optical Company Information

    Company Name:
    Sterling
    Website:
    www.sterlingoptical.com