39dollarglasses.com Reviews

Between my husband, myself and daughter we’ve ordered at least 7 pairs of glasses over the past few years. Some simple, some more complex involving special lenses or unusual needs. The very first order I made I was hesitant because the price was SO MUCH better than anywhere else, I thought there had to be a catch. But, no catch. The quality is of products, the wide selection, and the customer service is superb. Because this a hands-on operation, humans are, well, human. There have been a total of two relatively minor problems with glasses ordered in all this time, one because of an error on our part, the other because of a slip by quality control at 39dollarglasses. On both occasions, customer service was super quick and easy to connect with, followed by prompt resolution and email confirmation.

Just got my glasses and I am thrilled. Not only did they cost $163 instead of $550, but they arrived quickly and "work" better than any I ever have had. I think it may be due to PD specs being more accurate. So long Kaiser Optical, I'm devoted to 39DollarGlasses from now on.

I purchased 2 pairs of glasses, one pair fit and corrected my vision perfectly, the second pair had the wrong prescription on one lens. I returned them for repair and they sent them back to me, and still that lens was wrong. They charged me $19.99 for the third try, so I really expected they would be done right. Unfortunately, after sending them in for the third try I never received my glasses back at all.

I didn't have a lot of confidence in the physician I was seeing before. She hadn't really been able to correct my vision. So I thought of getting temporary glasses, some inexpensive ones to get me by, and then I would buy more expensive ones later. But I never ever bought any other expensive ones. I stuck with 39 Dollar Glasses. It was some friends who directed me away from one of their competitors in the beginning. They said 39 Dollar Glasses has better prices and really good choices. They said I might wanna go there instead so I could afford more pairs than before.

39 Dollar Glasses offered the amber-colored lenses that I wanted for our fishing trip. I like that color as I can see better with it. There were also a lot of glasses to choose from on their site and it was fun going through them. The ordering process was really simple and good. They have the widths and the heights of the glasses, and that was good enough for me. I just had to call my eye doctor on one thing because there was something on their website that I didn’t quite understand. She told me what it was and that made sense, so it was pretty simple after that.

39 Dollar Glasses are cheap but have good quality. I order the same pair of glasses from them every five years for my dad and he likes them. The lenses and the frame are its best features. The ordering process is quick and they do it in a timely manner. However, it takes about 7 to 10 business days to get the glasses. It would be better if it's fast. Still, it's been pretty good with 39 Dollar Glasses.

39dollarglasses has a wide range of styles and I like their prices. I’ve purchased from them two times in the last month and my most recent purchase was Stuyvesant frames with regular vision and the coating on them. I find this brand comfortable and I like the way it looks. Delivery was very fast, less than a week, and it was well-packaged, in good shape and it didn't break.

We've been using 39 Dollar Glasses for a long time and and I tell people to buy their glasses too. They're cheap and they're good. My friends also use 39 Dollar Glasses. Sometimes you can get coupons and we tell each other when you can get coupons. The other thing about 39 Dollar Glasses that's good is that the glasses are like throwaways. They are $39 or less. If you need to buy a new glasses, you can. If they break, you just get another pair. In comparison, Zenni is even cheaper than 39 Dollar Glasses but I bought glasses from them one time and they weren't very good quality.

39 Dollar Glasses' price was right. The ordering process was very easy and I got the product after a few weeks. The product is of good quality. I've had it for a couple of years and it held up.

39 Dollar Glasses is great. I went with them because of their cost and quality. I've been ordering from them for years, and the process has been easy. I had bought a pair last fall and they broke, and they replaced them with a similar pair. The lenses were fine and they sent me a frame. I usually get lenses pretty jacked up. They either have all or almost all of the options. I have bifocals so I get the Transitions and I get the photo stuff on the lens, as well as the anti-scratch. Sometimes I leave the computer glare thing off. The customer rep was cool, and they had been excellent every time I had to deal with them.

Previously, I tried purchasing from USA Glasses. But then, I got to test a pair of glasses from 39 Dollar and I liked theirs better. Ordering from them has been really easy apart from one part wherein I had to measure PD. Still, the second time I ordered, I was ready because they looked up my old order. Also, their website is okay except that if I boot it up and forget my password, there's no way for me to go back into my account. I can't get the email address I used again so I would have to call them. It would be nice if I could reset my account.

There's a gal that works at 39 Dollar Glasses named Yvonne and she's great. I made a call to say, "I loved you guys for years but something changed." I was ready to leave them because there are other places now, but Yvonne turned me around and I'm back to using them.

I'm a senior citizen and my eyes are not as good as they used to be. I went to the doctor and was looking around to save some money on glasses. The ordering process at 39 Dollar Glasses was fabulous. The lady was very helpful from beginning to end. She helped me walk through it right and gave a discount. The delivery took a week to 10 days and it was very prompt, especially for the amount of money I paid. However, with the first set of glasses I got, the prescription wasn't quite right. It was my doctor's fault as he didn't write the prescription correctly, but they fixed it and there was no hassle. It's a great value and I love them.

I was looking at getting some glasses online and I stumbled across 39DollarGlasses.com. Everything seemed real simple. I didn't have to go to the doctor's or the optometrists to get my glasses. I got the frames with the upgraded covering and coating to go on the lenses and they're pretty good, though I had to wait a little while longer to get these than I normally do. I paid for extra fast shipping, but it took them a week or two to deliver it. I emailed asking when I was gonna get them 'cause I needed them and I never got emailed back, and eventually I called and they said that they'd send them when they made them. When I got them, there was a slight crack at the bottom of the lens and I don't know if I did that or if it was like that when I got it. It still works though, and I like the slight bluish tint to it.

I am very pleased with the Customer Service I have received as well as the great deals at 39dollarglasses.com. Due to my own misunderstanding I had to return an order to have a change made. The return was dealt with promptly and efficiently and they even gave me a discount. I really felt like they care about their customers. It is overall a 5-star business.

This is the time estimate from their website: "Over 95% of all orders ship within 2-7 business days. For some higher prescriptions and multifocals (progressives and bifocals) it may take up to an additional 1-4 business days to process your order." So the min-max estimate here is 2 to 11 business days until your order ships. My last order—not at all a high prescription, not multifocals, no extra processing—took 16 business days to ship. After day 12, I contacted their customer service line on a fairly regular basis about my order and got the same story: "We're sorry it's taking so long, no I don't have any answers for you, please hold tight". This happened with my last order as well. And with that order, on the right lens, there was a significant gap between the lens and the frame; about a centimeter. There are plenty of other more reputable online companies you can purchase glasses from. Do yourself a favor and never order from here.

There were problems with my order, you made me a free pair of glasses because of it and luckily you did because the original order that I had problems with they broke one week after I received them! But they easily took care of that problem as well, but the girl that I was talking to throughout this whole problem Tiffany ** was her name was very hopeful about everything, did a great job of taking care of the problems that I had, was understanding and promptly fixed everything. So my real review is actually for her. She did a great job.

They do not give 100% refund. I had 2 pairs made. The PD was wrong so they remade them. Not tell me that I could not get a refund because they were remade. I could not see out of the 2nd made pairs either so I sent them back. I only got a refund on 1 pair because they said it did not pass their inspection and other pair did so no refund on it even though I could not see out of either pair so buyer beware.

As most of the reviews seem to go on here I'm another unsatisfied customer. This is the 7th business day for me, and from what the website says 95% of people are shipped their glasses within 2-7 business days. Since I have no glasses to review, this 1 star is simply for the customer service aspect of the company. My first encounter was on the 5th business day where I waited over 20 mins to get a response from their online chat. I received no response from that, so I called up the direct line. The lady on the other end was pleasant to talk to although she could tell me nothing more than they are being assembled. The 7th business day arrives and now I decided to skip the chat and go straight to the phone. The lady is once again nice to talk with although I'm disappointed to find out that one pair of my glasses are good to go, and the second pair are awaiting final inspection.

When I ordered something from 39 Dollar Glasses a few years ago, it went fine and they were friendly. Also, the glasses were inexpensive compared to the rest. Recently, I ordered two pairs of clear glasses and a pair of sunglasses from them but the sunglasses didn’t work with the prescription. They were a little blurry so I sent those back but I kept the clear ones and I’m about to call them to see if they got those back.

My son had a pair of vintage frames that came with clear plastic. We investigated options of prescription lenses but they were all very costly (over $200). Since these were to be used very occasionally I searched the internet for lower cost options and found 39dollarglasses.com. At first I was skeptical but chatted with their customer service and was told exactly step by step how to proceed. I mailed them my frames (I was a little hesitant but the cost was worth it) and about a week and a half later I received a package with the frames and new prescription lenses installed! All for $39!!! I think I will send all my reframes to them and probably get contacts and new glasses as well. I never knew this kind of company existed but it was a great find!

I found 39 Dollar Glasses on the internet and I’ve been ordering from them for four years. I like their style and the latest one I ordered were gunmetal in color. It was shipped and delivered in accordance with the plan. In 2016, I got the Fission Eyewear and it had the minimalist style. I had a problem with almost every pair that I had because the nose pads fell off, even the new ones and when I called customer service a few weeks ago, they told me that they would ship out two brand new frames and I could swap the lenses. They told me that it would be easy and they would call me. I said okay and that’s what they did.

A few years ago, I was looking for a cheap pair of glasses and I came across 39DollarGlasses.com through an online research. They had a pretty well put together website, decent reviews, and I was able to find what I was looking for quickly. The prices of their products were comparable to other companies as well. Their ordering process was pretty straightforward and I liked being able to upload my prescription. Everything made sense though I felt like getting to my order status through the email was a bit clunky. Otherwise, it was good.

I was looking for completely clear, translucent frames that fit the dimensions that I was looking for. And 39 Dollar Glasses was one of the very few that had a pair that seemed would work. It was my first time ordering glasses online, and 39 Dollar's process went fine. I ordered the Entourage. They narrowed too much at the bridge instead of being more squared, so they wore water blisters across the bridge of my nose. Then 39 Dollar Glasses was wonderful. I worked with a young man named David and he said, “Pick out several pairs you think might work. We will mail them to you, send you the return postage. You try ‘em on, figure out which pair you want. Return them back to us, let us know, and then we’ll make your glasses in which ever pair you pick. We’ll do your lenses.” And I’m waiting for that pair to be back.

39 Dollar Glasses is one of the big eye wear companies. They offered discounts on the frames and they were local to me in Long Island so I felt very confident in giving them a try. Everything that I see on there like progressive and transition lenses are not cheap, but they're very competitively priced on the site and they're done right. The lenses are done the way they're supposed to be. The frames are fine. I can get better ones, but I pay much more for them. I had some problems when I first ordered with having to get the glasses adjusted for the focal point. Once 39 Dollar Glasses did that, everything is automatic and great. And the service department was very helpful. They're professional and they follow up. I've had to return stuff and I got them back already. I have recommended 39 Dollar Glasses.

I've been ordering from 39 Dollar Glasses for 10 years and usually it's two or three pairs at a time. I order the same two or three prescriptions but each time I order, it tags it as another prescription. If I want to get the same thing I got last time, I have to figure out which prescriptions I used. But the lenses are really good quality. We've had lenses pop up more than we've had frames breaking and I ordered so many of them because we're really hard on them. We go spray painting in Paris, so each time we try to clean 'em you have dots of spray paint on them. I keep going back to 39 Dollar Glasses and I recommend them to people.

I was a little skeptical at first because they were cheaper than the first pair of glasses that I had ever bought which was around 400 bucks. But with my friend, it's only about the left side. I was like, "How big can this really be if he brought them in?" And he was like, "Look. These aren't super fancy but they're really sturdy and they hold up really well." So I ordered one pair of sunglasses then two pairs of clear glasses, one of them with plastic frames and the other one with metal frames and I've been really impressed. They seemed really good.

I contacted customer service to order replacement frames for my son's glasses, which broke out of warranty. Thomas ** responded extremely quickly, was very friendly and surprised me by sending new ones out free of charge. Three of us in this family wear glasses, and it's service like this that keeps us with 39dollarglasses. Thank you so much for your great products and even better customer service!

I was having a problem with my optometrist. I would go in and she would prescribe some glasses for me and I was seeing double and having all kinds of problems. And so, I had another optometrist who I depended on and trusted, but I couldn't reach her by phone for some reason. My daughter used to work with the optometrist that I was having problems with. So, we kept trying and ordering more glasses and they were $300 or $400 a pair.

I searched for cheap sunglasses and then I found out 39 Dollar Glasses sell prescription glasses too. They also have access to high-index lens. But they are missing mirror finish on the sunglasses as well as 1.96 or 1.84 high index on sunglasses. I've already ordered about five times and it's an easy process. I got sunglasses for myself and 3 normal prescription glasses for my mom. The glasses were shipped and delivered within the expected timeframe. I've had the glasses for 2 months or so now and I like its polarized characteristic. 39 Dollar Glasses is great.

The value of the glasses is exceptional and there are many selections. I wear progressive lens, just as I ordered In eyeglass store would be 400$ at 39$ was 200$, quality good anti scratch resistance.

I was looking for cheap glasses online then I ran across 39DollarGlasses.com. I’ve ordered from them multiple times since then and I always had good experiences. Ordering was pretty easy all around. I had my eye exam done, so I had my prescription which I entered in their website. Then I went through their process and selected the frames I wanted. Among my purchases, I wear the Moscow the most often. I also have a pair of rose-tinted Aviators that I wear while I drive a lot.

I used to get my glasses at Walmart and they would be $325. Then I thought of trying out 39dollarglasses.com and their online ordering process was easy. So far, I got at least eight pairs of glasses from them. My stepson also bought five pairs and my daughter in New Jersey buys from them. I got my mother in New Jersey buying from them, too.

I found 39dollarglasses.com online and their site was very workable. It was about two and a half years ago when I first made a purchase and they provided excellent service. I spoke to Tiffany, a customer service rep, who did an outstanding job. I like tortoise shell eyeglasses so that’s what I buy but the best feature is the price. 39dollarglasses.com is a good place to buy a quality pair of inexpensive glasses and I’ve recommended them to my friends.

39 Dollar Glasses get the prescription correct and the price is right but they're still quality glasses. If you go through an optometrist, the price is probably double. But we’ve been having a major problem with the internet and I can’t seem to order online. I’ll put all the information in and then an error message comes up. I switched over to Google Chrome but it still doesn’t work. I just ordered recently and I had to call them. The customer service representatives were nice though. The last one was Tiffany and we chatted about the winter weather they were having down there in Long Island.

I was searching on the internet and I found a pair of frames that fit me at 39 Dollar Glasses. That is the difficult part about ordering glasses online, so I stuck with them. So far, I bought at least eight pairs of glasses from them and for my last order, I bought some for the computer, some for reading, and some prescription sunglasses. One time, the arm came off my glasses so, I contacted them and they sent me a new set of frames. I was pleased with their customer service.

I’ve had glasses since ’93 and I have always used 39DollarGlasses.com but I only wear glasses when I drive. Their customer service was very good at helping out with questions so the interactions were great. I bought a single vision pair of glasses but I also had transition sunglasses with no prescription done and they fit it with my old frames. I got an order from them last night and I don’t know if the prescription was wrong or my eyes just don’t work with that prescription. But their products are very inexpensive and I can throw them out when I’m done with them if I’m not using that prescription anymore. It’s easily the best price and service for that dollar amount and you don’t’ have to go into a store. I’m happy with ordering and delivery as well and I’m a very satisfied customer.

I’ve been using 39DollarGlasses.com for a couple of years now. They have more designs than other places and I like their price. I also like that I get my orders right in my mailbox. Plus, they have the trans lenses which was what my daughter really wanted. They were supposed to ship my daughter's glasses out which was a Woodmere black and blue. But her left eye was getting really bad so, I contacted them and they coated the glasses down on the spot. I really appreciated what they did and I did not mind waiting a couple more days to get her glasses. I was also so grateful they did it because if they didn't, I was gonna get the glasses and send them back then I had to wait longer. They also messed up in the lab but they rushed the job free of charge for it.

39DollarGlasses is on the internet but I’ve been using them for years and the last time was the best experience I had. I accepted my glasses, wore them the first day and I had the worst headache. I was dizzy, nauseous and I didn’t know what was wrong. I realized it was my glasses and I made a mistake on the information that I put in for the distance on the lenses. My husband told me to call them so I did and I told them that it was an error on my part. The person I spoke to told me not to worry about it. They had a policy that if I make an error and it’s the first time, they will redo the glasses at no expense to me. I told them that I submitted two frames to be done and the second one also has the wrong information. I asked them to put a stop on it and put the correct information. She told me they would fix that as well. I got the glasses last week and they were wonderful.

I love my glasses. I got them yesterday. I love transitions lenses. I would have to pay an arm and a leg at other places. I had to tighten the screw on the glasses because they tried to slide. But they fit great. And look great. I will be buying from you all again.

I tried 39 Dollar Glasses years ago and have bought glasses from them ever since. I brag them up everywhere. I thought the last pair I bought looked goofy but everyone is complimenting me on it. And if people compliment me, I like it so they must be my favorite pair now. I’ve also been using their titanium flexi-framed glasses for my bifocals and I’ve had nothing but praise for them. It's a heck of a product. But I wish that when the glasses come to me, they wouldn't require that I take them to an optician to get them to fit. Sometimes they’re twisty. They really look like a large person sits on them before they ship them.

Ordering at 39 Dollar Glasses is super easy and anytime I do my order, I just ask them to give me the same glasses they gave me last time. It was the first one on the list and it worked. I'm also satisfied with the quality. They hold up just as well as the $300 pair. I ordered online the first time but now I just call them and ask them to do it for me. Shipping has been perfect as well. I recommend 39 Dollar Glasses to people all the time.

I was looking online and I came across 39DollarGlasses.com. I liked their name and so far, I have ordered twice from them. Their online purchase process was very easy and the first few pairs I got were shipped really fast. My second order has not arrived yet but I only ordered it about a week ago, so I'd give it a couple more days before I check on it.

I am very happy with the level of service provided by your company. My contact points have all been pleasant and helpful and I am very happy with you all working with me to correct an erroneous prescription that was the fault of others. I will 100% be recommending you to anyone I know with glasses.

I've placed three orders total with 39 Dollar Glasses, and my first round was just for the price. At $40, I wouldn't be out a lot of money if they turned out to be lousy. And then, I came back for a second purchase about a year later, and then two years after, I bought prescription sunglasses and a pair of glasses at the same time. So, I've got four products total out of three orders and everything's been very quick. The first two times I ordered with them, they had a function through their website where you upload a photo, place the frame and post it on your face. That was good in terms of figuring out which glasses would work best. This last time, they didn't have that service running, so I contacted them and they were really nice about it. They said that function was being rebuilt. So, it was more difficult this last time because I was ordering the glasses blind. But they do have a way you can print a true-to-size PDF of the frame, and I did that for all of my orders.

I tried out 39 Dollar Glasses and I like it. I needed glasses and I have to choose somebody who can make me as fast as possible and at an exceptional price. I stayed with 39 Dollar Glasses and their ordering process is easy. I made a little mistake in the beginning with the order, but it actually was my fault because I should have read more carefully all the information before I placed an order. I had to return the first order I had to have a different frame since the frame size didn't work out for me. They said I'm going to get that soon. Then the second one I ordered came and I'm happy to wear it. Everything was fine.

First off, I have been a customer of 39dollarglasses.com for over 10 years and have NEVER had any issues, from ordering to delivery. Probably purchased 20 pair of glasses over that time frame, for myself, wife, children and elderly mother. Your company has saved me at least $5500. Last month, having placed an order for 2 pair of glasses and inquiring as to the status/ship date for these, Thomas **, Contact Lens Department Coordinator very quickly provided me the information AND upgraded the shipping method. We received both pair (Iowa) 2 days later! I never expected that and had to believe that since NY was under like the 3rd or 4th winter storm, the weather had something to do with the slight delay in completing the order. Anyway... outstanding customer service AGAIN! I will continue to be a loyal customer. Thank you 39dollarglassses!

I highly recommend 39 Dollar Glasses as a superb Company with excellent glasses, first rate Customer Service (David and Tiffany are the BEST!!) and terrific follow up with technical assistance you can trust! Problem prescriptions are no problem for this Company and I can certainly attest to that by my purchases over the past 10 years plus!

My brother’s wife had bought something from 39dollarglasses.com and she gave me the website. I liked the price. I broke my glasses and I was looking at a minimum of $350 and $129 sounded a whole lot better. I tried to order online, but I didn’t really understand it. I had my prescription, but I didn’t know what the numbers and the abbreviations meant, so I got the phone number from the website and called and they walked me through the steps. I was only on hold for four minutes. And the representative was very helpful. There was only one thing on my prescription that I didn’t understand and they wrote it a different way than the way what she was asking me for. But it was the only number that was left, so we figured that had to have been it. And the glasses worked.

I ordered my glasses 3 weeks ago. They advertise their glasses to ship out 2-7 business days. Well, 2 weeks later, I heard no update. I called up the company to inquire about the status of my order. They then informed me that my glasses failed their final inspection and that they were remaking them again. Told me that they would expedite the process. A week later, still no update. I called up again with my complaint. The agent was rude. "Well, tough luck. You just need to wait." was their basic response. I asked if they would do something like give a discount or something to make me happy. I was responded with the same rude voice "Well, maybe. For your next order" (as if I will ever use this company again because of this horrible customer service?).

I googled cheap glasses online and came across a couple of other ones but they weren’t actually that cheap. They were rather expensive and their selection was a little different from 39 Dollar Glasses. I needed a pair of glasses quickly so I went to 39 Dollar Glasses and their website seemed to be very easy. I didn’t have to completely sign into it or download a whole bunch of information. They weren’t trying to push you to put a picture of yourself on there so you could see your glasses. It was an option that was there but they didn’t push it. That was why I stuck with them.

I'm always in the market for glasses with no nose pads and the longest arms possible (greater than 140mm if possible). No nose pads usually means plastic frames. This leaves me two selections in about two or three different colors each on 39dollarglasses.com. I live overseas most the year, so returning something that malfunctions is usually not an option for me. The first pair of glasses was one of their "Clark" plastic frames that the plastic felt so brittle, I was scared to open or close them or do anything other than lightly set them on my face and never use them anywhere except at my desk. The prescription was excellent though. Sure enough, in less than a year, both arms broke off with the minimalist of pressure. The hinge mounts broke right out of the plastic.

My first order was a few years ago and since then, I've ordered half a dozen pairs of glasses and sunglasses through 39dollarglasses.com. I've recommended them a couple of times too. Their products are really affordable and of good quality. I’m in a Coast Guard and they get a lot of wear and tear. I had the old ones for a year at least and that was pretty good. The website is easy to navigate too, and the customer service has been really good. Anytime I’ve had issues, I just call and somebody usually answers and helps me out.

Ordering at 39 Dollar Sunglasses is very easy. They have everything set up where there are drop menus. You put in your measurements and prescription, then pick out the glasses that you want and the features that you want on them, like if you want photogray or if you want sunglasses, then you just send it off. And a week to three weeks later, your glasses arrive. I recently bought two pairs of glasses for my daughter, and I bought another extra pair for me. The more features that you put on it, the longer it takes to be shipped. This time, I just ordered basic glasses so I got them within three or four days. That’s not bad for the price, and I’m happy with all of them whenever I order. I’ve never had any issues and I don’t have to deal with them, and that’s what I like. They're cheap, easy and convenient.

I’ve had pretty good success with everything I bought from 39 Dollar Glasses and I’ve bought a lot of glasses from them, over 10 pairs. I’ve always used varifocal and they’re good. They’re thin and accurate. Ordering was easy as well. And they were shipped and delivered within the expected timeframe too. The only negative was that I bought several pairs of sunglasses, and the tinting was so light that they were virtually useless as sunglasses. So, I stopped buying them. But that was a long time ago. 39 Dollar Glasses has good quality and good value.

I have been a fan of 39DollarGlasses for a few years, so when I received my newest pair and found the RX to be incorrect, I contacted them and was courteously and quickly sent another pair. Unfortunately, the error was not corrected and I was asked to return them a second time. I instead opted to contact customer service to state that in the event the 3rd pair were also incorrect, I would like to send them back together and ask for a full refund. It took 4 emails to get to David, but he looked into it, found the problem, offered to correct and send my new glasses right away. I was about to look for another provider, but David saved the day. I should be receiving my glasses and am hoping for the best. In the interim, I would like to say that the day David handled my problem, is the same way I would have treated any customer of mine. I truly appreciate your professionalism and admire that you did the right thing, by a long time customer. Thanks again David.

I’ve been with 39 Dollar Glasses a couple of years now and they're always generally good convenience-wise, though you lose the benefit of actually having a product in hand. Ordering from them is very easy. You pick what you need and it’s super-quick. They do a really good job on transition lenses, which is way cheaper than getting them anywhere else.

We've been ordering from 39 Dollar Glasses for three years and the process is fine. If I ever have anything that we have to return, we get the authorization done through email and it’s taken care of. The latest order was a pair of Astoria glasses. The client picked them out and liked the metal frame. I also personally use 39 Dollar Glasses and it’s always been easy. We're happy with all of the options and different things. The anti-glare works well with using the computer screen daily.

39 Dollar Glasses has awesome glasses and great prices. Their ordering process is super easy and self-explanatory. I just go online and pick the glasses I like. If I want to see what they look like on me, I upload a photo, go through the process, put in my prescription, choose my lenses and check out. This most recent time, I went with a backup pair of reading glasses for my daughter. They're super cute and she loves them. I also like the anti-scratch and anti-glare coating of the lenses. Plus I got them a day before they said they would be there.

I've been very pleased with 39 Dollar Glasses. I've been their customer for 10 years and they've improved over time. They're really on top of things now. Their products are affordable. I lose glasses all the time and I ordered about 25 times from them. Their ordering process is nice and now, they pick up the phone which changed because that was something that was always hard. Before, it took forever to get to them, then I had to email. But now, they have people manning the phone, so business must be good. They can afford to do that now, which is great. They also improved the shipping time frame which now takes 10 days. They really turn it around quick now, which they never used to do, though it was never bad.

Thomas is the MAN! My Zurich frames had broken, and I was basically ready to give up once I seen that they were discontinued. Thomas however, took the extra step to see if they had any in stock and WOW!!! Lo and behold, he was shipping me a pair!!! That is what I call service. Please, save yourself some money and check out why and how I feel that 39DollarGlasses BEATS the competitors down with great service and care.

I'm not the most organized person and I keep on breaking or losing my glasses. So, I like cheap ones which I could keep on ordering whenever I need to find some more glasses. I get my money's worth with 39 Dollar Glasses and I've been their customer for years now. I like it when they send me special discounts, like a $15 off discount, so I can get even cheaper glasses. They're also pretty prompt as I get my items within a week of the order. They're reliable people, too. I like the company and I would recommend my friends to use them if they're looking to buy some glasses.

I had several problems ordering new glasses. All turned out to be my fault. This is how 39DollarGlasses dealt with them. 1st problem - Couldn't order online. Discovered later that my HSA (healthcare savings acct) visa that I seldom use was expired. I called customer service for help. Talked to David. David is friendly, professional, great to joke with. Actually one of the most enjoyable experiences ordering something online. 39Dollar doesn't appear to outsource their customer service. All are employees. All top notch as you'll read below.

39 Dollar Glasses have the best prices and so far, I've ordered 20 times from them. I've been ordering from them for years and I usually have a good experience. Their process has been getting a little easier and it's nice because you have an account set up, then you can check your latest prescriptions. So, you don't need your prescription slip right in front of you and you always have your prescription on hand. Then, when you change the prescription, it automatically updates. The glasses I got from them are good quality, too, and they get delivered pretty fast. They've made so many glasses for me and my prescription hasn't changed that much, so maybe they have their thing already set up for me

I’ve been ordering from 39 Dollar Glasses for the last three years. I purchased glasses and sunglasses prescription. The first time I used them, they got the order right. Initially, they made my glasses wrong. They put the wrong pupillary distance in there. And before they sent them off, they fixed their issue, and called me back, and told me that there is going to be delay in the glasses which was fine. It took extra week and a half for me to get my glasses. But right when they found out, they did it right. They didn’t send me something wrong.

I have been buying from $39 Glasses since I first heard about them years ago. This last order went a bit sideways, partially due to my misunderstanding an online special. The short version is this - I called in, spoke to a representative, tried to show them the advert I'd responded to, but couldn't quite get that accomplished. I called back and spoke with a lady named Tiffany - she knew about the advert I'd seen, found my old records of previous purchases, answered all of my questions, offered some good advice, and saved the day. As much as I like online shopping, when things don't go quite right, it's nice to know that there's someone like Tiffany to wave a magic wand and make it all work out.

I have been buying glasses for my kids from 39 Dollar Glasses for a long time. They have good deals occasionally. Last week, I got my son two pairs. I needed to get him new glasses for his new prescription on his eyes and the ones I got were at $15 off for each pair. Their ordering process is fine. And although I understand that they have to make them, their shipping, unless you expedite it, seems slow. I repair BMW and Mercedes cars and I could get stuff from Europe if I have to within a week. It shouldn't take long to get stuff with the technology that we've got.

I have been a client of 39dollar for over 7, perhaps 8 years now. To date, every single shopping experience has been my pleasure. Quality products, timely delivery, great service... NOTE: I had problem & personally broke a frame. Even though I'd had the goods for well over a year? 39 sent me a replacement immediately & at no cost, not even postage! Who does that? And for these prices? Shucks, Some pizza dinners cost more than their great glasses!

I love this company and website!!! Super amazing just amazing!!! The quality and price are just unfounded! I've been wearing glasses my entire life... and I've NEVER had such an easy, enjoyable experience. Not have I EVER received such high quality frames, lenses or customer service... not to mention the easy replacement policy and breakage policy! They are truly WONDERFUL!!!

I have been buying glasses from 39 Dollar Glasses for seven years now. I like that they have a quick turnaround and they have good services when I had to call with questions or problems. I am also happy that they're affordable and that they often run specials. Recently, I ordered my glasses and I haven't received them yet, but I didn't put any special rush on them either. Since I've had excellent service with them in the past, I don't expect any other problems.

The glasses I got from 39DollarGlasses.com come apart and they don't last as long as the ones from the optometrist's office. But they are fine as a pair to have in case of emergency or to leave next to the computer. Also, their notification regarding shipping has been very erratic. They usually send you an email then you can track your order before you get them. But one time I ordered and I never got notified that it was shipped. The glasses just appeared. I made another order last Friday and I'm still waiting to hear if it got shipped.

When we needed glasses really quickly for my dad who’s in the nursing home on hospice, I ordered it from 39 Dollar Glasses. I've gotten glasses there before, and they were great. They were quick and we got my dad's glasses. They were very friendly and helpful. It's a great place. You can spend less than $40 and have a fun pair of green glasses if you still like to have one for St. Patrick's Day.

I'm in the military, active duty, and they only allow us two pairs per year. But in the work that I have, two pairs do not last. That's why I select a company that has glasses that are not so expensive and I find those with 39 Dollar Glasses. The ordering process is very easy. You select your frame, and then you select your glasses or prescription. As long as you have your prescription information, everything's good to go. And while some of the frames break easily, it's still fair quality. It's better compared to what you can find in other places. And for me, they are good as any expensive glasses. The price at 39 Dollar Glasses is very reasonable, but I would appreciate some kind of military discount.

I have ordered several pairs of glasses from 39 Dollar Glasses and have always been pleased. My prescription is fairly complicated and includes lineless progressive bi-focals. The glasses were done perfectly and I was able to wear them immediately with no adjustments needed. Obviously, the price was excellent and choice of frames was wide enough to suit most anyone. Will continue to buy from 39dollarglasses.com.

Have been buying glasses for myself and Family from 39 Dollar Glass's now for over 12 months and found their service excellent as well as delivering a great quality product in a timely manner. Have recommended to my friends. Thank You for the excellent service and product.

Thanks 39DG! While you're off the LIE, I lived in New York for 56 years, but only found you guys after retiring to Delaware... but at least I found you! And thanks to Tiffany **. Great glasses and great customer service! Regards!

At first, I was afraid to order two glasses for the price of one because I’ve never dealt with an online glass service like 39 Dollar Glasses before. But I found that everything was very, very good. Once I figured out the filter system, it was easy to order. While everything went well, there was a little hitch when they required me to change the password two different times while trying to order online. I called it in and the girl said that it was a momentary problem. Additionally, I've had bifocals before with a line, and it takes a little while to get used to progressive lenses without a line. I found that it took five seconds and it was that fast. It was very good so I went back to order a second pair and I tried to pit in a smaller bridge and a little shorter temple but it came up with no selection.

39 Dollar Glasses was advertised somewhere and I went and looked at it, and I’ve been ordering from them ever since. I've tried a lot of other eyewear companies and 39 Dollar Glasses is more consistent, and their customer service has been really good. I've got three different prescriptions there -- mine, my wife’s and my daughter's, and we've never had any issues with their glasses or with other frames. Mine are more wire-frame, my wife likes rimless or semi-rimless and my youngest daughter likes the black thick ones. The glasses usually stand up as long as we keep track of them and I've never had a frame failed that I know. We usually wait about a week for shipping, or anywhere between five to 10 days, before it's in on hand, and they've always come in.

I’ve purchased from 39 Dollar Glasses many times. Their website is easy to use, their price is good and the quality is decent.

Sent my favorite pair of glasses in for re-lensing with a new prescription. Bought all the bells and whistles (because they were my favorite glasses). Received a box with a screwdriver, a lens cleaning cloth, a receipt, a postcard and NO GLASSES!!! They claimed someone in the postal system must have tampered with the shipment because "that just doesn't happen." Essentially I spent $234 on a cardboard box and a lens cleaning cloth.

I have been using 39 Dollar Glasses for years and their products are very good and affordable. I've tried so many different pairs both in plastic and metal frames and they are wonderful. 39 Dollar Glasses fulfills my orders and it's perfect every time. Also, their shipping is fast, which is great. In the past, I have waited for weeks but in the last year or so, my order was out on its way to my house in three days.

I've continued to order from 39 Dollar Glasses because of the processing but it has been a little bit more difficult the last two times that I have purchased from them. I made a mistake in the prescription so I sent an email and they said that it was noted and they asked me to send the glasses. The also asked me to include an invoice with the order.

My sister orders regularly from 39 Dollar Glasses and their website was easy to navigate. I ordered a pair of Fontana glasses with a black frame and a second pair of the brown one. The lenses have anti-glare protection. However, it has been about a week ago since I ordered the glasses and I haven't received them yet.

I've been buying several pairs from 39 Dollar Glasses for three to five years and I've been satisfied. They have a nice selection and they send the items quickly. They always give a nice case and cleaning equipment and the glasses are always well done for what they are. Some of them have broken sooner than they should have, while the others have lasted like any other pair of glasses. One time, I put the wrong shipping addresses and another time, I missed putting in a prescription. Their customer service was quick to respond and they took care of the issue. Our whole family wears glasses and I have three children, so 39 Dollar Glasses is budget friendly for us. Every time I need a new pair of glasses for myself, the kids or my husband, I go to them.

39 Dollar Glasses are good quality and inexpensive glasses. I just lost a pair of sunglasses I bought three months ago so I ordered another pair and got them very quickly. Then I broke an earpiece off of it and they sent me a new pair of frames at no cost. All I got to do is pop out the lenses. The sunglasses are prescription sunglasses. I also have gotten regular prescription glasses from them and the prescriptions are always right on the money. I just talked to them a week and a half ago and it was fantastic. The girl was very polite and she gave me all kinds of nice information. I didn't know they were going to send me a new pair of frames at no charge. That was very nice. I told several people that I know who have gotten glasses from them too, so it's all about the experience.

Bought glasses some years ago, wireframe, which broke while I was simply opening them. Was dangerous since the break was where the two glasses were connected over my nose. I complained and wanted new pair. Glasses were indeed out of warranty. Company refused to do anything. Company also refused to allow my review of the glasses on their site. So unable to warn others about premature breakage of the frames. Happened in 2014 and relieved that I am now able to make a review.

I like 39 Dollar Glasses that's why I keep buying from them. I got my first pair a few years ago. They're cheap and fast. Customer service has been very good. I wish they could keep their products cheap. I go to the store in town and I find I can buy pretty much the same thing from you guys for 60% of what they want to charge me. The quality is good as well. I got a pair of their store brand glasses. They were good quality than some of the more expensive brands. But you can get more expensive stuff on their site.

Somebody posted to get $10 at 39 Dollar Glasses off on Facebook and it planted a seed. I purchased some other glasses in the last couple of weeks. The glasses are great. I need to call their customer service about a problem with one of them but I'm very optimistic because they helped me out last time with customer service and ordering them. They’ve been great. I'm not really good at ordering the glasses on the computer so I called and this woman was so great helping me decide what kind of frame would go with sunglasses and what kind of frames. She was that good and patient. She took the order in for me so I didn't have to do it all over the internet and all the measuring. I would definitely recommend 39 Dollar Glasses.

39 Dollar Glasses is a cost-effective and easy way to get quality glasses. I've been using 39dollarglasses for 6 years and got 10 pairs of everyday prescription glasses and three pairs of sunglasses. I got sick of losing or harming expensive glasses so I stopped and 39 Dollar Glasses has been great. I stick with the same range of frames but it’s better if I can get many. The last set I bought was delivered within 4 days although the glasses came twice with the wrong prescription. Other than that, I’m happy with their price and I recommend it daily to people.

I've had regular glasses, a couple of pairs and prescription sunglasses and they're good. I also got some progressive lenses which I didn't like and I ended up replacing them with my old bifocal one, which I like. They set well and they're at a good price. However, they seem to distort my personal vision. I work outside and I always had to look straight at everything and it was driving me nuts. I constantly get two visions with bifocals and it's hard to hike. I get double vision looking down, so I bought a single vision, which were $39. I've been recommending 39 Dollar Glasses to people at work who can't afford glasses. If they don't have special needs, it's going to be cheap.

I've been ordering from 39DollarGlasses for over 10 years now. They're inexpensive and I can see great with it. Recently, I ordered eyeglasses from them and I'm yet to receive it.

I had a small issue while ordering my glasses - I was unable to use the Cyber Money promo code at checkout, even though the code had not expired yet. Obviously, this is not a big deal, but I still wanted to get the discount. I emailed customer service about the promo code and received a response within hours that I was refunded the excess money I would have saved if the code had worked. I am so impressed at the prompt response to such a non-issue that 39DollarGlasses didn't even need to honor. Excellent customer service.

I like that 39 Dollar Glasses has a lab out here in Long Island and their site was user-friendly. Most recently I bought a pair of regular wear glasses, and before that I reordered a pair of glasses that I lost but they broke. I dealt with somebody in tech support and that helped me. He said that he was going to resend a pair of frames and I could just pop out the lenses myself. He didn’t mention if he was actually sending them or not but my other glasses went through. It was through the chat that I used customer service and the guy was very polite. It was a very pleasant experience I had.

I’ve been ordering from 39 Dollar Glasses for a couple of years and recently, I got regular eyeglasses. The design is what I would expect from a selection of glasses, but their customer service gets top marks. It’s a wonderful firm and they do nothing but great things.

The 39 Dollar Glasses website was very easy to navigate for getting a prescription. Other companies seem to be cumbersome about the pupil distance and all the other measurements. I had made a purchase before from 39 Dollar and I've been with them about eight months. Recently, I got Helium regular eyewear glasses. The glasses haven't arrived yet but the ordering experience was very good. The rep was very cooperative, friendly and extremely helpful. The glasses should be here the next day or two. The only thing is I called because I had eye surgery and I thought I could just have the lenses replaced because the scripts were not even close to what I had ordered and the warranty was only for 60 days. I wish they would consider extending the warranty for people who have valid medical reasons to have the script changed.

I've been using 39 Dollar Glasses for a number of years. Their lenses are cheap and good, and their reps are always helpful. However, they should put in their advertisements that when you get your eyes examined by an optometrist, you should ask for your script. Doctors should be a little more forthcoming with giving you a paper prescription that you actually own. Other than that, 39 Dollar Glasses is great and I would recommend them. You can't beat $300 versus $39.

I've been ordering from 39 Dollar Glasses for several years. I recently got a pair of eyeglasses from them. I like the look of the glasses and the price is good. The reps were very helpful, friendly, constructive, supportive and polite. However, I wish they had exclusive deals for returning customers, like coverage on damaged glasses for normal wear and tear, or an insurance program when they break or get scuffed up. Also, they could have more variety of the latest designs and latest styles as well as an inclusive or cheaper anti-glare. The anti-glare film is an additional $25 but it has become necessary with taking pictures. Other than that, 39 Dollar Glasses is good and I'm really satisfied.

I've bought eyewear, glasses, and sunglasses from 39dollarglasses.com at one time. But three days ago, which was my recent purchase, it was just the eyewear and we got it today. It came before the expected delivery time. There are a couple different middle people and if they eliminate the middle person, it would be big savings. Nevertheless, wearing their product is an excellent experience. They are totally different and I'd buy another pair. I like their price and the little things they give me. I'm satisfied and would recommend them to others.

I recently purchased my fourth pair of glasses from 39 Dollar Glasses. I order the glasses with the second day shipping through UPS which had tracking included on the shipping. I could not belong into 39 Dollar Glasses website due to their changing their website. I had to call their customer service phone number in order to be able to fix the problem with their website. I was on hold for sixteen minutes wait for someone to answer the phone. When someone did answer the phone the women was rude and obviously could care less that I could log in.

I found 39 Dollar Glasses on the internet last summer and I liked their service and quality so I’ve placed several orders since. I also liked the price. The way I treat glasses, I need a low price because I wind up losing them or sitting on them so I don’t want to invest a bunch of money in them. I asked the rep, Yvonne, if they could sell me the little things that you put on the glasses so when I'm fixing the car the thing doesn’t fall into the engine. She said they don’t offer them and she said I could try the dollar store. I'm just amazed that they don’t have them. They're trying to sell us stuff that would go along with their glasses so they might want to mention that to the decision makers. Other than that, I’m happy with 39 Dollar Glasses and I’d recommend them.

So I was so excited that I was going to get 2 glasses for the price I would have paid for 1. That is until I tried to track the status of my glasses. For two weeks it says that my order is being made. It's not like I need bifocals but when I spoke to Customers Service I was told that the 1st pair they made didn't meet their standards. Ok. More than a week later still nothing. My glasses haven't been shipped and from my understanding it should have taking a week. I should have just purchased my glasses from my eye doctor. Pretty close to wanting my money back... I don't think I'll ever shop with them again.

I've bought over 20 times from 39 Dollar Glasses over many years. I am myself a licensed optician, working for another retail company, and instead of me spending $600 on a pair of glasses, I could spend $100 at 39 Dollar Glasses and have the same pair and prescription. It's the same quality if you go to any retail place, though it's not high-end. When I inspected the glasses up the lensometer, the prescription was right on. I don't even have to check it because I put them on and I can see.

I have a difficult prescription to fill, odd PD as well. These folks were thorough, my glasses initially failed the final inspection and the lenses had to be remade, not cheap for them to do. I ordered Clear Ultimate View HD Free-Form Polycarbonate HD Lenses, No line Progressives, had 3 Lens coatings, Scratch-Resistant + UVA/UVA + Blue Light Blocking. From day of order to day of receipt, 2 weeks. The price was reasonable as well, total including tax and shipping was $228.68. The biggest advantage to me was that I didn't have to get out of my robe and house. I input the data from my written prescription, because my PD was considered high, they paused the order and called me to verify. I would recommend these folks.

I had a friend that went through 39 Dollar Glasses and said it was really good. I decided to give it a try since I was spending a lot of money on glasses and I wanted to find something more affordable. I've been ordering from them for the last four years and it's worked out well. But I noticed that the ordering process for the eye contacts is different now, and it's a little frustrating. For the glasses, I usually don't have a problem. I’ve had to call customer service once when I got the wrong size, and they were great. They explained how to make the return and I was able to send it back. They then sent me a new pair. I tried another company last year and it ended up being really bad. They kept sending me the wrong prescription for both eyes. So, I went back to 39 Dollar Glasses.

I bought a pair of glasses for my son from 39 Dollar Glasses. He needed a sturdy type of frame instead of a weaker wire and no frame glasses. I sent them the primary information regarding the lens strength and the prescription, got online, looked at the frames that they had to offer and I was very pleased. I liked the convenience. Their customer service was very good as well. When I called them up just to order another pair, I told them that the lens of the glasses I ordered fell out. The rep that I talked to said they would send me a replacement pair for free and I just had to return the other, so I was really happy.

The company sent me new frames and links to a Youtube video showing me how to install my old lens in the new frames. Very pleased, I just hope the third set of frames will last longer than three months.

39 Dollar Glasses has a lot of styling and good pricing. I’ve ordered about 20 times from them. I get the peepers for reading and I need a slight distance correction. Recently, I got the photo gray lens. It’s about three times the price if I get it somewhere else. Plus, you can get them within a week if you order. They’re fast and the guarantee is a good perk.

I previously ordered some glasses for myself and my grandson. I've checked out other companies that offer glasses online too but I seem to be sticking with 39 Dollar Glasses. I have ordered at least six different pairs of glasses from them, including amber-tinted lenses for reading at night on my Kindle and we're very pleased with them. I've also thought about getting computer classes but I had not seen online where they do computer glasses so I was going to contact them to find out if they do computer glasses.

I was looking online for cheaper glasses when I stumbled upon 39dollarglasses.com. When I called, they were able to help me. I live not so far from them. It was very good. It was very easy for me to reach them with the local number. They have the 800-number but I didn’t have to go through a bunch of “press this, press that”. They are really away from that system. I ordered only once but I wanna do it again. Last time, I needed care badly and I wanted to close within two days. They delivered to me while there was a snowstorm. I was surprised. They were very quick.

I'm buying glasses for $218, after six weeks they break up, I called, I was told to send my glasses back so I did, I wait and wait five weeks and nothing. I called customer services man said they never received my glasses back, and then I called for two months and nothing. No one helped me. Ignore it. They lost my glasses and I lost my money. They were guaranteed. I'm disappointed with this attitude customer services. I do not recommend this company.

If I had a complaint it's that your website isn't absolutely clear when ordering. I called when ordering on internet, spoke with CS rep and ended up thinking I was ordering the right glasses. But this review isn't about your website. That will get better. This review is about Tiffany **, she's fantastic and fabulous. Very customer centric and attentive. CS reps like her are what keep customers coming back. When my glasses don't work it affected everything... can't see, drive, work or appreciate anything. I know Tiffany ** will get it right. Give her a raise...

Updated on 4/28/2020: Hello. My name is Jay **. (John is my official first name). I have been buying glasses and sunglasses from $39 glasses for 4/5 years. I have always been impressed with your level of service including customer care, follow-up information and overall communications and support. I am a semi-retired single guy living in Boulder, CO. I was a marketing professional most of my career but when a series of surgeries made getting around difficult, I took a job doing tech support for IBM. I bring this up just to let you know I understand the importance of quality customer service.

I’ve ordered from 39 Dollar Glasses multiple times. This time, I wanted the aviator sunglasses. The quality of the product I got was definitely good for the price, but I was happiest with the price. The customer service was fabulous and great.

I liked 39 Dollar Glasses' style of glasses. Plus, they offered the option of sending in your old frames and they would put your prescription in them. I dealt with the same woman each time I called in Long Island. I have sensitive eyes, and she's helped me decide on which would be better for my situation. Plus, she walked me through each time. I've bought three pairs already and each time they were excellent. I got two sunglasses and a regular transitional in the past 6 months. And all three are still working. I have recommended them to my friends.

I have been purchasing eyewear from 39dollarglasses.com for four years. I choose them over other companies because of their price, quality, and service. I have tried many of their products, the most recent is the Scholar style and I like the way it looks. Overall, their customer service representatives have been very helpful. Their lenses are scratch-proof as well.

I purchased 2 pairs of progressive lens glasses for the current sale. One pair was too big and wouldn't stay up on my nose. The others lenses were so distorted that I could not see AT ALL. I actually got dizzy looking thru them. I returned both pairs and was charged a $83 restocking fee. This is way too much for restocking. After being hit with this charge, I cannot afford any glasses. So be sure to read the fine print and not just the huge letters on their website that states "WORRY FREE GUARANTEE - FREE RETURNS". I am really upset. I almost lost my vision a few years back so after a few surgeries, I just don't have money to throw away.

My glasses arrived with what was meant to be the same prescription as my current glasses but my vision is very blurry with these from 39dollarglasses. They have offered me a 70% refund and returning my glasses at my own expense for postage which seems very poor given that they've produced an unusable product for me and I'm not just returning them out of choice.

Seven or eight months ago, I got UV glasses for the right price from 39 Dollar Glasses and everything has been positive.

We’ve had a great experience with 39 Dollar Glasses. I ordered a blue pair and a green pair for my grandson and we’ve been happy. The blue pair was defective and he only had them for two weeks. I called 39 Dollar Glasses and they sent me another frame and they said there’s a video on how to put it in. I was impressed and the guy I dealt with was great. He understood that we only had the glasses for a couple of weeks.

39 Dollar Glasses was always fast when I clicked new order. I found out about them online and chose them because of their price. Their lenses were fine and the frame was thick as well. Also, their customer service was cooperative and fast. However, my glasses break a lot because I have dogs that eat them. A couple of them broke within the year and I got the lenses replaced. I also have a son who is handicapped. He dropped my glasses and got them ran over by his wheelchair, but 39 Dollar Glasses replaced the frame. The only thing that I didn’t like about them was that there was an identity theft. Their computers got hacked and I got myself hacked with Equifax. On the other hand, they were fine. I even have to order two more glasses from them.

I’ve been ordering from 39dollarglasses.com for years. I have a big head and they have large frames so I order from them. I've ordered glasses in many configurations including sunglasses, progressive bifocals and some computer glasses. I'm happy with the size of their frames. I can order frames that are wide enough to fit me correctly and are still stylish. Their customer service is always helpful and I've referred a number of people to their site.

This was my second order with 39dollar, and will be the last. I order two pair of glasses with blue coating spending almost $300. I waited for 10 business days, and called the customer care, all could they say was, "There was a glitch and computer shut not allowed blue coating, so we did not process the order because we were not notified about it." I asked, "You should have called me if there was a glitch, I could have changed it." She said, "We were not notified." I got so pissed off. "Why should I suffer if it was your system mistake?" Guess what she has done was laughed. She literally laughed and I asked, "Are you seriously laughing?" She said yes.

Your customer service is hands down the best around! My glasses arrived but the prescription wasn't quite right, not 39DollarGlasses' fault but rather the way the script had been provided to them. They fixed the problem for free, even updating my account information with the proper prescription info. Thank you to your entire team! Great job.

I ordered contact lens from this company three months ago. I purchased a 90 day supply, so it is time to re-order. Their "login" does not work. My password automatically populated their site, so I was confident that it was correct, but after trying it three times without success, I decided to hit the "forgot password" link and have an E-mail sent to me so that I could create a new p/w. Well, that never worked. Nothing ever emailed! As I was doing this, I also started an "online chat", not knowing which way I would get the quickest service as I called also, but was put on hold (15 minutes and counting, they finally picked up the phone and told me they could not help with contacts and I would need to be transferred).

I called this morning about my HSA being denied and a lady took my call. She was very short and sort of rude. It seemed like she worked for a fly by night operation with the way she handled herself. Second call I had great service and resolved my issue and got a shipping issue changed with her because the website did it improperly. I'll return again if the calls can always be as pleasant as they were with Tiffany **. Thanks.

As a small business owner I understand when companies make mistakes. We always apologize and treat customers right. But this 39dollarglasses is a hideous company. Twice they made an error on the prescription for two sets of lenses ordered (made the wrong prescription). The prescription on the printout they sent me did not match the prescription given them--on their own computer account for me! Twice! Their condescension and arrogance is of such a level that I am surprised any company in these times does not know they cannot behave like that.

I first received a quality pair of sunglasses that were blurry on the right side. After an email, I returned the pair with a faxed script. A few days later I received an awesome pair or very clear glasses I am very happy with. Very satisfied.

I have an odd prescription where one eye is near sighted and one far sighted. I correctly entered this in the order but the lab decided to I must be wrong and sent me both near sighted. They gave me an RMA but seem to be in no hurry to get me replacement lenses. I have to return the ones they sent me, they will examine them and then get the lab to make the correct ones. Given that it took a week for my first order to come through, I assume this will be two weeks. Not impressed with customer service when I called in to explain all this and ask what they can do -- they really can't do anything. I went the route of just starting a new order but they won't give me the discounts I had on the first order.

Never again. Why ask "Please let us know if we can be of any assistance," if you are never going to respond back when I let them know what assistance is needed. Giving the benefit of the doubt it was lost in the shuffle I resent every couple days. Nothing. We had multiple orders but I am not putting the order number in box below since clearly information confidentiality is lied about.

I ordered glasses online, it took a week and half to get. When I got them they were the wrong lenses. When I called, they had a very condescending attitude. I returned the glasses that I ordered on July 14th. Today is August 9th and they are saying it will be another week and half. For the same price you get at Costco, I'd say it is better to go to Costco, there it's a week or less. Very dissatisfied with the personnel. Honestly they act like they have too much business. Would never shop here again!!! Save your money and avoid the horrible customer treatment.

Never going to buy eyewear anywhere else again. Stylish frames and the price is unbeatable. I paid a fraction of the price for my prescription lenses to what I normally pay. No need to shop Main Street anymore. 39dollarglasses.com is all I need. From ordering thru delivery (10 days) the whole process is fantastic. Will definitely spread the word!! THANK YOU!

My husband and I purchased glasses in May and June from this company. In mid June $14,000 in airline tickets were purchased on the credit card we used. New cards were issued. In July we got a letter from 39dollarglasses advising us they had a security issues and our information had been taken. This happens. What was the kick in the pants was they referred us to a company that would monitor our credit for free for a year. How nice... not really. That company wanted me to put up a credit card, they were not going to charge me since the first year was free. Gets better. I called 39dollarglasses. No one there would even address this issue.

Originally I would have given a solid 4 if not better. That is until the glasses I ordered on 6/2017 were defective. Within a few weeks of arrival the lenses were already cracking downward from the top where they met the frame. I was sent a return authorization number and shipping label. According to the tracking # the glasses were delivered on 7/20/17. I never received any communication from the company until I emailed them several days after they received my glasses. I was told I'd get an email when the item was logged (this did not happen) and it would take about 4 business days to complete from the time they were received. The new glasses finally shipped today. Ridiculous! I get a defective product and it takes from 7/20 to 7/31 to ship the new ones? Even better is the shipping confirmation email shows a shipping charge. So now I get to pay shipping a second time to exchange defective merchandise. I think you've lost a customer.

I have been contacted by the company and they have offered to replace the pair of glasses at no cost.

Ordered eye glass frames on July 12. Here it is July 28 and still no frames. I was never given an order number or tracking number. After 5 phone calls and visiting my post office twice, I found out they sent them to the wrong address. Instead of sending another pair they are making me wait till they get back the first. Horrible customer service. Total waste of time. DO NOT RECOMMEND.

To my surprise I received a phone call from the owner. First he was apologetic to what had occurred. I was impressed with his sincerity.

Ordering from 39DollarGlasses.com was fairly easy. I have already ordered from them at least a dozen times. I buy glasses from them. I’ve also tried buying sunglasses but it seemed that the prescription needs to be different for sunglasses and I didn’t realize that. So I just ate the 60 bucks that it cost instead of sending them back. I’ve also had trouble knowing exactly how well they’re going to fit or how heavy the pair of glasses is, which are things that you don’t get when you check them on the store and try them on. I’ve done the cheapest and most expensive glasses and liked the quality of the most expensive options best. I'd recommend 39DollarGlasses.com.

We had been buying glasses locally and expensively. Then my sister-in-law told us about 39DollarGlasses.com and when we saw their prices, we went for it. I've bought about eight pairs and my husband has eight glasses too, in different sizes. Ordering is a fairly easy and they're also delivered quickly within five to seven days. On top of that, when we reorder, a lot of times they’re $10 less than we thought so they must be giving us some credits from how many we order and that's pretty special. We don't have to search around for a coupon and it's right there when we order.

I went with 39 Dollar Glasses since I don't wear my glasses except for to drive at night, so it seems senseless to pay $500 for a pair of glasses. My husband also has transition ones from them and he has three other pairs. I really like the quality so far. It's been a wonderful experience overall.

My experience with 39 Dollar Glasses turned out good. I ordered two pairs of progressive and bifocal glasses online and doing so was easy. However, I goofed up the first order. They looked good up in the showroom but weren't so good at home with the computer and TV. Then one of the pairs fell and broke, and when the second ones came in, they were perfect. I could read again. When I sent in the doctor paperwork, 39 Dollar Glasses fixed what didn’t work the first time. I have two good pairs and I'm happy with both of them particularly their looks. They fit my face pretty well.

I do a lot of research and any time you go on the internet, you take a chance. I took a chance with 39 Dollar Glasses and I was actually quite pleased. The service was really, really good. It was very professionally put up too. I got reading glasses for my mother because she can’t go to the store and get the regular prescription because one eye is different from the other. That was the only reason why we didn’t just go to the pharmacy.

Needed a pair of backup glasses for my bifocals. Have been really happy with the performance of your Palermo frame but thought I wanted something that had a little bigger lens, so I tried the Phoenix this time. Not nearly as good a fit for me as the Palermo, and the bifocal zone is much bigger than I like. Wish I'd stayed with the Palermo.

A friend that I used to work had said that it was easy to get all three of her girls' glasses for school from 39DollarGlasses.com. She took them to Walmart, got the eyeglass exam and then took the exam in so that’s what I did. On my first order, I wound up purchasing three pairs and returning one. I had a pair of retro-style sunglasses, then I did one with a plastic frame where the bottom is clear and the top is colored, and then I ordered a wire-framed one. It took them a little over a week to get everything done because I have bifocals and I wanted progressive lenses. That's for distance, reading, fine print and real up close for computer screens, so it took a little bit longer but they’re perfect and I love them.

Thank you for making 3 pairs of glasses for me. Each one fits fine and does what it is supposed to. I like your fair prices and your quick response. You have been my go to for many years and I will continue to order from you.

High quality service and product at a great price. Huge selection and easy to find a selection that fits and looks good. Glasses are durable and well made. I am a long time customer and will shop here again. Look for extra discounts each time you shop. Thanks for the excellent service.

My last Order was in may of 2017. Loved the frames but I can't see correctly with them. I think you got the prescription wrong so I won't be able to wear them. I have loved my purchases in the past though. I am so disappointed. I was really looking forward to wearing them.

I ordered these glasses for reading only. I can see absolutely nothing out of them. No way I can read with them. Wasted money. Very disappointed. I will not be using this service again. I did receive them quickly. Just can't see.

The glasses are scratched and have rough spots. The frame is very loose, almost coming out of plastic frame. Please help me get better frame. Hope someone help me and replace them. I know you have excellent customer service. I need a replacement. Maybe a change in frame.

I was more than pleased to have multiple options to pick from and afford multiple frames. I could not have done this anywhere else, the eye doctor would charge me an out of this world price for a minuscule selection of frames. Thank you for helping a college student out.

My old glasses' progressive lens worked very good. My new glasses do not get dark. They get just a little bit shaded but not near enough for driving on a sunny day. The glasses are good otherwise. I'll be ordering another pair soon.