39dollarglasses.com Reviews

39DollarGlasses were affordable and had a pretty good quality. I like the modern shape of them. I had to provide them with a prescription, and got the normal ones.

I've been ordering from 39dollarglasses for years. I have four kids and my glasses get broken a lot, I tried them because they were cheap, and I liked them, so I kept ordering. The website is excellent and easy to use. I place an order one time, and I can just select it for the next time. They're great. They're just like the designer ones, MyEyeDr.

I’ve been ordering from 39dollarglasses.com for more than 20 years and my experience has been good. I recently got eyeglasses from them and it was good glass and price.

I've used 39DollarGlasses forever, and I'm very pleased with the quality of their glasses, they're very good. Their options are great. I actually had to return some glasses before, and the process was very good. But if I could stress one thing, it's that their customer service is the main reason I always return to them.

We’ve been ordering from 39dollarglasses.com for years and years, and we probably ordered at least 20 glasses from them. It’s pretty easy to order and to use the try-on tool. We make the order, put in our prescription, and they send us the glasses. They’re at a great cost and are just as good as the 400 ones we get at the store.

I placed an order 3 days ago, which they seem to have lost. Impossible to contact support by phone, email, or through their website. They said at first that I need to pay $19.95 more for prism lens, but gave no way to make the payment, and they do not reply to my emails. No one takes my phone call. Will not use them again. My order # **.

On 3 April I placed an order for eyeglasses. In the course of the order I worked with Cindy, who opened the order and with Tiffany F., who concluded the order. I have purchased glasses from 39Dollar a number of times in past years and both people helped me recover information from previous orders to better structure this current order. And both, particularly Tiffany, helped me find a new frame with a combination of features that I need. She was knowledgeable, patient, and courteous and remained with me to conclude the order after 5PM due to a momentary dropped call.

I wanted to say that Tiffany F in your customer service department was absolutely amazing. Not only did she address the problem immediately she even followed up with me after with an update in the situation. She was a pleasure to speak with every step of the way. If someone can give her kudos I cannot recommend it enough.

Just a note to let you all know how much I appreciate Tiffany's help. She has helped me over the phone and a couple different issues and she is great. She knows the product and is great at communicating. Keep her happy. She is worth it. If I need to contact you in the future, I will be asking for Tiffany. Thank you.

Tiffany really helped me out with my issue and was extremely pleasant and professional. I was impressed that your website even had customer service to reach by phone, and I'm so grateful that you do, because my issue was resolved immediately and Tiffany totally put my mind at ease. She's an asset to your customer service department, and thank you for the continued quality of both products and service.

I had follow up questions about my order, so I called your 800 number. Tiffany was helpful and patient, explaining things about my order and prescription lenses that made me confident I ordered correctly. She was very professional and polite. She did not suggest this review, even a hint; I asked for a way to review her because I was so impressed.

I had to contact support this morning and Tiffany F helped me with my issue. She provided direct links and was super friendly and most importantly addressed my problem with a solution. Really nice to have a positive interaction with a company's representative. Please get with Tiffany and ask her for help.

I have bought single vision for years and recently decided to purchase progressives & transitional. This review is to compliment Tiffany. She was extremely knowledgeable and helped me with numerous questions. I feel very confident with all information I received from her.

The Glasses I ordered came quickly but the order was backwards, The one I requested Light tint Had DARK TINT. They were like welding goggles. I requested a return and had my Nurse package and mail them back. On my $88.37 order I was only refunded $24.00. They gave me a had time on the phone and a young person was very disrespectful to me. Calling me by my first name when I stated I did not like that. He blamed my nurse for sending them back the wrong glasses, even though he could not tell me where the Brad names were on their glasses? They messed up the order but it's my nurse's fault? Warning ** These are very bad people to do Business with!

I've been a customer for more than 10 years, and every pair has been great. Our puppy got hold of a pair I just bought (less than 2 weeks ago) and destroyed the frame. To my amazement, 39dollarglasses provides a courtesy frame replacement. My fault, and 39dollarglasses bails me out! Tiffany in the call center helped with this, with speed and good cheer (we laughed about the dog's appetite!). I teach marketing at Georgetown University and will use this story to illustrate that astonishing customer service is what creates customers for life. Take a bow, 39dollarglasses!

I called the 800 number to report that my frame broke about 6 months after purchase. The customer service rep (Tiffany F) was extremely helpful and professional in resolving the problem (mailing a new frame at no cost except for shipping), and even offered me tips on which frames may be more durable for my next purchase next year. She had a great attitude, was very patient and a real pleasure to speak with. I will definitely be ordering more glasses in the future from 39DollarGlasses.com! Thank you!!!

I received my distance and progressives (no line bifocals) and was extremely satisfied with the style and overall finish. Don't let the $39 fool you...I have ordered several pairs before and feel they compete with the name brand store models. Ordering is very easy, staff are very helpful and finished glasses arrive quickly. $39 is certainly a diamond in the rough.

Hang on to this one, Tiffany has mad skills dealing with us old people. :) Tiffany was so patient, kind and helpful when I called in a panic cuz my glasses were completely blurry. She walked me thru the process patiently without making me feel dumb, and we had a few laughs along the way. Good quality items and a great price. Will definitely be back and will tell others. I talk a lot…like a LOT! Just ask Tiffany…

Tiffany F. is AWESOME! My Dr. changed my prescription last visit and I ordered new glasses based on that. They were somewhat blurry. I called your CS # and got Tiffany F. on the line. She was VERY knowledgeable, professional, and a pleasure to talk to. She fixed my issue while we were on the phone... Emailed my RMA and label, processed my exchange, and explained everything in easy-to-understand detail. Give her a raise and a promotion!! I'm a retired Sales Manager from the Professional Beauty industry. I wish I could have had a Tiffany F. or two on my team!! I'm a customer for life! Thank you Tiffany!!

From the time she spoke to time it ended was enough to secure me for life as a consumer with 39glasses. Tiffany F. words aren't enough to express my gratitude and appreciation for people like you. Thank you for being you day in and day out and treating me like I would with anyone in this world if they allowed themselves to be the change in the world people want to see. I've never met you but I definitely won't forget you. You are a key ingredient in the mixing bowl of life and may you continue walking in your blessings and remain true to who you are and what you put out in this world. Blessings to you and yours for an eternity.

Tiffany F. is a fabulous customer service representative. I had to call several times because customer service is just so busy, but Tiffany was patient, pleasant and professional. Hold onto her, customers experience when interacting with representatives is a huge factor in repeat business. Next time I need glasses, I'll think of Tiffany and order from 39.

I don't need to say much. Stephanie dealt with all issues I had. I needed my sun glasses to be much darker. Later I needed to replace some glasses whose stem fell off. Another pair I wanted to change frames. She was excellent in her knowledge, solutions, and details! She was extremely nice in every interaction we had. I would highly recommend this company and particularly Stephanie! The other person I dealt with on one occasion, maybe David, was also very very nice & even called me after hours. My needs were met beyond my expectations.

It was a pleasure to speak with Tiffany, she is knowledgeable, respectful and very pleasant. You are an asset to the company and I am actually looking forward to ordering again. Thank you for being so helpful and having such a cheerful attitude.

I ordered the Bellamy glasses on 4/23/22 and received them early May. I only realized a couple weeks ago that they were defective beyond my ability to repair them and contacted 39dollarglasses.com as I had thought this could be fixed. The glasses were too large for my face, and slid down my nose. The biggest issue however was the glasses sitting crooked on my face. I attempted to fix this at home after watching many videos, and tried several times. I even sent them to a shop to be looked at. This took time to coordinate. But 39dollarglasses.com informed me that the glasses couldn’t be fixed and I could only exchange. I was refused a refund. I emailed and called. I explained that this is the second subpar product now that I have purchased from 39dollarglasses.com, I do not wish to have anymore, and I’m only interested in a refund so I can purchase a better pair somewhere else.

Customer service is outstanding. I have been purchasing glasses online from 39Dollar for 12 years without any problems. This year after macular hole surgery followed by cataract surgery I had some issues with my new glasses. During the entire process to resolve my issues, 39$ customer service (Stephanie) was reachable by phone and email, and worked very proactively to resolved. In the end, I needed a revised prescription from my eye doctor. 39$ arranged for the return, remade the lenses, and monitored the shipment. For those who may be reluctant to purchase glasses online because of the perceived lack of support and interaction, my very positive experience should relieve some of those fears.

I appreciate the time and care that Tiffany took to make sure that I could fix an issue with my order. She's a credit to your company, and my positive experience also shows that the managerial staff there cares as well. Thanks for your help.

The selection that 39dollarglasses.com has online works for me. I've been getting the same two styles for the past 15 years. The reps are friendly and very helpful. Plus, the prices are very good.

Twice I called for status to find out that first my glasses failed inspection; and 1 1/2 weeks later that the lenses that I ordered are no longer available. They never contacted me about problems and now for the second time another up charge of $60 on top of the last up charge of $50. These are no longer affordable prices. I could go anywhere and get better service.

Tiffany F. was so helpful and full of knowledge on how to properly help me with my situation. I appreciate all her time in this matter. She was very patient and never judge or rushed me considering I called like 15 minutes before closing time. She was able to help me right away with everything I needed and then some. Thank you so much Tiffany F. for your excellent service!!

Ordering is fine. Finding glasses, the style and understanding how glasses are different, can be a little confusing. But once I pick out the frame and found it, it has been easy. The frames are great for what I paid them for.

I bought glasses from 39dollarglasses.com for $30 and they look cool and the quality is awesome. I had the wrong prescription one time and they took total care of it. It's a great company. What really hooks me and the only time I ever buy from them is when they have their sale. There's a discount and the lenses are so cheap, there's no reason to not just grab yourself a cool little pair of glasses.

My mother’s Tory Burch frame was lost in shipment, order was placed on March 11, 2022. I contacted FedEx and 39DollarGlasses, multiple times via phone and email and was eventually told by FedEx to reach the company as they had already reimbursed them for the lost item. I was sent an email by 39 dollar glasses that they were reimbursing me the cost of the lenses but neither fedex or they will reimburse the cost of the frame. This is appalling. They should show some responsibility. I will not be using their services ever again.

I recommended 39dollarglasses.com to a lot of people. I liked the price. Also, ordering has been good, and shipping fast. Mine are prescription glasses and the prescription seemed to fit fine.

I contacted 39dollarglasses.com because I hadn't verified my teacher status until after I submitted the order. (They offer a QR code for teachers to give to a student for a free pair of eyeglasses when teachers submit their own order.) I really wanted the QR code for one of my students. Thomas, the customer service rep I spoke with, was quick to respond, got the QR code with me and walked me through future orders so that everything is up to date. I've ordered my glasses from here since 2018 and I've never had an issue with them. I would highly recommend ordering glasses from them.

I ordered a new pair for the previous pair I broke and the customer service is terrible. The frames I got had a manufacturer defect and the other frames weren’t the same size as my previous pair. This company told me I had to handle the entire return process because they won’t. I have to fill out a return sheet, print the label, deliver the package to a shipper, and they ultimately didn’t resolve their quality issues or mine.

Large selection, superb customer service and low cost eye-glass frames. What more can you ask for? Too bad they do not stock the glass frames in 150mm or wider. The one I bought came really fast though.

Tiffany was VERY helpful to me today. I had questions about being able to use my UCare benefits card to pay for new glasses I want to order. She not only explained how to order but also gave me a password for 15% off on my next order. Buy her a cup of coffee or something. GOOD customer service is very hard to come by these days and she was fantastic!! Thanks Tiffany. Mike

I had a problem with two of the three pairs of eyeglasses I purchased online. One had the wrong prescription and the other were sunglasses that weren't dark enough. I had a couple of calls with Tiffany, your customer-service representative, and I am so pleased to report that she was knowledgeable, helpful, and most pleasant. She even made a call to your lab manager to find out if something I wanted could be done. This is not the first time I have had excellent service from your company -- I recommend you to anyone who asks. Kudos to you for knowing what good customer service is and for having the smarts to have Tiffany on your team.

Man, you guys need to pay Thomas more. He was so incredibly helpful-- walking me through this whole process with my awful previous Drs (America's Best) to get my prescription and was so informative! I have one previous order with you guys and had a pleasant experience but damn, Thomas took it to a whole another level. I've been putting off buying contacts/glasses for so long, but if I knew y'all had Thomas's lying around I would give you everything short of rent/food money!

Hello. I placed my first order and was so surprised how great their glasses are. I was so used to paying hundreds of dollars same. Decided to try 39DollarGlasses. I was so surprised how amazing they are that I wanted to send a message to tell everyone they should give them a try.

I had ordered a pair of glasses in September. One of the arms just literally fell out of the frame. I called and spoke with Tiffany. She was able to get me a replacement frame and send me a video of how to swap the lenses. The color I wanted was out of stock so she swapped it out for Gunmetal. The day my replacements arrived, Tiffany reached out to tell me the black frames were back in stock and asked if I preferred the black even though the Gunmetal was already sent. She had them sent out so I can choose which ones I prefer. WOW. What amazing service. Thank you Tiffany and 39dollar glasses. You all are amazing.

I’m almost two years into the glasses I ordered through 39DollarGlasses, and I want to tell everyone that I am still DELIGHTED with my purchase. Every other pair of glasses I’ve owned end up with scratches within that period of time. Not this time! I may be coming back again shortly as I’ve another pair of frames I love, and am about to see an eye doctor soon.

Oh my goodness! I had the most wonderful experience with Tiffany F. today. I wish all persons who work in sales/customer service was as patient, friendly and knowledgeable as she was in helping me place my order for glasses today. I was a bit put out with 39dollarglasses because of the long wait I had. But after working with Tiffany that was all erased. I knew what glasses I wanted to order but with all of the add-ons it was a bit over my budget. I am a cancer patient on a fixed income. Tiffany knew of another pair that was the same style and color that I wanted at a more reasonable price. She also told me of a credit that I didn't know I had. So along with my coupon code, it brought my price down to a more manageable price. She was also very helpful in telling me about features on my RX to help me with the process of ordering my glasses.

She helped me with many questions I had and did not get impatient at all. She went above and beyond! I have been in nursing supervision and would hire her any day! Thanks again, Tiffany for your kindness and expertise!

I just wanted to give Tiffany F. a huge hug and Thank you! She answered all of my questions regarding the order I placed for my 4 year old daughter's glasses. I was so impressed with her knowledge about the prescription and what it all meant. Such a sweet lady! Thanks a bunch.

After some coupon codes offered on the site, I paid 48 dollars each for sunglasses and regular glasses with upgraded lightweight lenses and frames. When I called with a question after ordering they answered right away and answered my question. The order arrived four days after placing the order (paid for 2 day shipping but they have to make them before shipping.) They’re cute and prescription on point. Great experience and will definitely be going to them for all my glasses and shades from now on!

I desperately need new single vision glasses but even with most expensive expedited delivery, they cannot assure delivery given 13 days to produce and ship. I guess if its takes 4 - 5 days to manufacture and one day FedEx to deliver I must be missing something. Might as well use another service. Great glasses but misleading on prep and send.

I'm so thankful and happy to have found $39 Glasses. I really needed a pair and didn't have insurance, they took care of me. The Exact Fit system was easy to use and see what the frames would look like on my face. The price was perfect.

I have been a customer of 39 Dollar Glasses for over 5 years and have had excellent service. Today, I had a special order and called and spoke with Tiffany, who was just wonderful and helpful in ensuring the order was correct. Thank you Again.

Just wanted to commend you on your service and products. Initially I was hesitant to order glasses online, especially given your fantastic pricing. Here are the factors that contributed to my hesitancy: (1) credibility of the company, (2) track record reported by other customers, (3) accuracy & reliability of the ordering process, (4) capability to deliver a good product. The first 2 were easily confirmed with a little online research. I was relieved to learn that this is not an offshore business and manufacturing is done in the USA, and. I was pleasantly surprised by the respect of the company evidenced in business reporting and independent reviews and customer testimonials.

We love 39 Dollar Glasses. We keep buying from them and the quality has gone up. The last pair of glasses that I ordered for my husband were the best yet.

Just wanted to say thank you for the wonderful experience..The quality and customer service was wonderful..I will order my eye wear from your collection again..and have told many friends about my fantastic service..Only issue I had was waiting my glasses took longer than normal..Only because of covid and they went to the wrong country..Plus it was around Christmas time also...but your wonderful staff..Tracked them down..getting them on the right location..but was also willing to get a new shipment sent out..My original eye wear arrived just before Christmas and I couldn't have been more satisfied..Thank you again for your wonderful service.

I had to maneuver to learn the website at first when ordering the glasses from 39dollarglasses.com but it was pretty quick to pick up on. The selection is pretty diverse. The last pair that I ordered were circle glasses. I like being able to pick up on that style and seeing that it actually works with my facial features. I have been recommending 39dollarglasses.com and their glasses to my family members.

39dollarglasses.com is where I choose my frames from for at least 5 years. 39 dollars is the lowest, and depending on the frame the price may go up. I've never had a faulty frame or inaccurate prescription. I like the virtual frame fitting which is customized even to where your glasses rest on your nose. Check your email after signing up because they offer fabulous money saving sales from time to time. They have a rewards program also, so it builds up as you buy frames, if you would like, or you can instantly apply your credit to your purchase. All glasses are delivered in a hard shell case with a cleaning cloth and screw, and a card with a link to a video tutorial on how to make minor adjustments to the frames. The company is run by licensed optometrists. Just have your prescription available. There's an easy form for you to fill, then after your order is processed the glasses are shipped in approx two weeks. Bifocals, transition lenses are also available.

I ordered glasses from 39dollarglasses and did not receive them for over 2 weeks. When they arrived they had red stains on both lens so I returned them. I did not receive any communication that they were processing the refund. When I called they confirmed they had received them but they had not taken action on my refund. I asked for a full refund as the glasses came to me stained. At this point, it had been over a month since my original order. They removed the stains and offered to ship them back. The process had taken too long so I purchased glasses from another vendor. They charged me over $40 in restocking fees. Beware of poor quality, delays and fees.

I received both pair of glasses that I ordered. They both had the correct RX, and they were delivered in less than 10 days. I had no idea that was possible... But then again, I used to deal with Zenni. Thanks for the excellent service!

I recently ordered the identical lens prescription for reading glasses from 39dollarglasses and Zenni. In total I bought four pairs. Within a week after ordering, several weeks ago, my order arrived from 39dollarglasses. Perfectly done, came with two soft cases, a device to tighten/loosen the frames and cleaning cloth, no extra cost. When I called zenni and requested a soft case they told me that I would have to add $5 per pair extra not to mention the other items. The glasses from zenni have yet to arrive. I have used both companies for several years. I love 39dollarglasses and they have always promptly helped me with any issue.

I purchased two pair of glasses (dark and clear) for my wife. The dark ones were perfect, the clear ones had lens issue. $39 glasses, although not finding a problem with the original set, made another and mailed them to me. The replacements were perfect. Thank you!

I love this company! Their business structure, efficiency, and CUSTOMER SERVICE are to be commended (and modeled after). The quality of their glasses is very good, and they make sure you are happy. :)

I have had good service with this company. I ordered glasses several years ago from you and just now purchased a new pair. They are comfortable, and the customer service has been great. I get immediate replies and helpful suggestions. Thanks!

I can't say enough about how impressed I am with the service I received with my order. After receiving my original order I realized I was not happy with the selection I had made. My glasses arrived on the expected delivery date, all materials were of good quality and craftsmanship. I just was not pleased with the color of the frames I had chosen. When I called $39 Glasses I was quickly greeted by a friendly and helpful staff person who addressed my concerns and was able to procure a frame that had been discontinued by making the extra effort of searching the stock room. My thanks to David R. (Re-lensing Department Coordinator) and to all the staff at $39 Glasses for exceptional, speedy and attentive service. You have gained a loyal customer and I will recommend your organization to all my friends.

I got new prescription lenses put in my sunglass frames. They are perfect!! Even better than the original lenses. But, the customer service is excellent and I so appreciate them expediting my glasses for me to be sure I received them as I was going out of town for a month. So grateful.

David R. - Re-lensing Department Coordinator - was great to work with. He was very helpful and thorough. He helped with a fix of a discontinued item (men's rimless frame). They are my favorite glasses and he was able to find the necessary piece to make the proper repair. All taken care of in a timely manner as well..

The service department is just super! I had a problem with a prescription. They kept after the problem and found the issue. Within days they had me a new pair of glasses. I wouldn't use anyone else! I have also gotten my nephew's son a pair for school. Very cost effective.

I purchased the glasses and after about 3 months some scratches start to show on my lenses. I contact them because of the scratch on the lenses, and the answer was that after 30 days they don't give any warranty.

WOW! Just got my order. Fantastic! I love them! I will be placing another order VERY soon. Fast handling and shipping. I just need to get them adjusted to my face. All else was received in excellent condition. Thank You so much!

The glasses as well as the lenses and the coating are good at 39 Dollar Glasses. It’s a full-service shop. The quality is great and they have solid products. I tried the tools but I don't know if I loved that so much. It's a great idea but I don't know how that works out. Still, the prices are great and do not go into hundreds of dollars. It's convenient that it's not $300. I used to go to a LensCrafters and those other guys, and spent quite a premium. I have a son and sons lose and break glasses. So, I spent a lot on glasses in my day.

A friend said to try 39 Dollar Glasses and I purchased from them because they were cheap. It was my first time ordering and the process was perfect. It was the easiest thing ever. Everything was very simple. We found the glasses for my daughter and we placed the order within 10 minutes. Then, it was done. They shipped it via regular mail and it was fine. Their selection was a lot too. I called because when I placed the order, it didn't have a spot for my coupon. They answered the phone immediately and took care of it immediately. The experience was great. I was thinking about getting another pair of glasses.

39 Dollar Glasses has a reasonable cost, not the least expensive though. Zenni tends to be a little less expensive, but also their quality is not as good as 39 Dollar Glasses. There's always a slight change and I can afford to renew the prescription better because of the glasses being reasonably priced at 39 Dollar Glasses. Also, the presentation on the internet site, the website is very easy to use, very interactive and very descriptive of what you're going to get. You don't wind up with something arriving in the mail that you did not expect was coming.

I have ordered at least two dozen pairs of prescription glasses and sunglasses from $39 glasses.com, I recommend them to all my family and friends, I didn’t realize before I found them five years ago that I could get Austin prescription sunglasses for so cheap, they have great promo codes and their customer service is topnotch. I just spoke with Antonio on their customer service team, he was extremely professional, genuine, caring. I highly recommend anyone who is looking for quality prescription eyeglasses or sunglasses to buy from them today.

39dollarglasses was quick and easy. I'm very happy with the process and the results. I've ordered sunglasses and regular glasses. I’ve also ordered glasses for my father that were bifocal. I've no complaints on their quality.

Excellent, fast shipping, nice packaging, lenses, no problem. Of the half dozen or so online optical stores, I have tried this is by far the best. Excellent value, I'm very happy I gave them a try. I will order from them again.

I like the frame selection and the fitting procedures make for worry free ordering. I plan to use them for prescription sunglasses which always seemed like an expensive luxury before because of the cost for glasses that aren’t daily worn.

Customer service department very helpful. Though there were prescription problems everything worked out and I received final great eyeglasses for good price. I will continue to recommend 39dollarglasses.com and shipping received only short times after orders had been placed. Eyeglass frames are good construction. Good quality at fair price.

They are a good way to get glasses. Going thru this company helps to make it more convenient without the hassles of driving and sitting to wait. They make it easy with their website. Just need a prescription and put your information in and wait.

Wow, just got my new glasses and boy am I pleased. Had reservations about quality with a price that good. I was told about your company about a year ago and finally pulled the trigger. Will be ordering again for back up glasses, sunglasses, bifocals and more. I can buy 5 or 6 pairs for what one pair cost in the past. Thank you for such a great deal.

They saved my career with their amazing low priced high quality eyewear. I was wearing outdated lens and frames and messing up at work. Got new everything from 39 - and am getting a raise for my improved production.

This company offers a wide choice variety of choices in styles, colors, lenses and lense tints.Their customer service was fantastic. I worked with an employee who was patient, who helped with suggestions and were very courteous. Now my husband would like to try 39!

Saying again a "Thank You" for addressing the error of not putting-in the discount code before sending the order in. David R. responded the next morning and said it was taken care-of. How refreshing to have this kind of customer service! This was my second pair of reading glasses - as I was so pleased with the results of my first order. Yes, I will tell others and recommend 39Dollarglasses to all. Kindest Regards.

I really didn't expect great glasses, just OK, but was happy to receive fantastic looking glasses, that I get complemented on everyday, more than 3 1/2 later, so they were a good investment too, because I am still wearing them!

I am very pleased with this site. Where on Earth can I find $39 glasses that have so much appeal? The value and selection are great. I will order and reorder from this company from now on. Try them and you will love them as much as I do.

I had an address issue that was entirely my fault! I hurried and called right when I noticed. My customer service rep was SO AWESOME. She went out of the way to fix my issue and was so informative. She also had a cute and bubbly personality! She made my whole day so much better. Please pass this along, she deserves some recognition.

Run, run fast as you can.... These guys are the worst customer service ever and incredibly rude. I literally paid 50% restock fee to get rid of them. There are plenty of other better companies online to use. I have never had a more rude customer service experience in 41 years, talking over me and huge ego to boot. I wish negative stars were available.

I purchased a pair of eyeglasses, the price ended up being $119. (Not near $39!) When I received them the right lens was distorted (my RX was good). I returned them and was charged $36 for THEIR trouble! They said the glasses were checked out (by them) and nothing was wrong with them. I wouldn't have went through all the trouble if they were ok. The glasses felt like cheap Dollar Store glasses. DON'T BUY FROM THEM!

I ordered glasses, 2 pairs, with progressive lens. The glasses are so big on my face that they fall off if I try to read. I called them to find out that I can return them. After receiving a 100% satisfaction guarantee I found out it’s really only a 70% guarantee because of the progressive lens. They are sending a video to fix them or I can send them back and lose 30% in these times of unemployment and the world falling apart. I can’t afford to return them as I’m unemployed and my unemployment hasn’t even kicked yet. Thanks 39$ glasses. Hope you’re proud of your company.

I am so pleased with the extra effort the service department went through to meet my unusual prescription. The end product is exactly what I requested and I could not be happier. I've bought many glasses from 39dollarglasses.com and have never been disappointed. Thank you for going the extra mile to help me with my order.

I just received my order with the FL-41 tint and I could not be more pleased with the result! The order came in quickly and the prescription is perfect! My eyes felt immediate relief when I put on the lse tinted glasses. They are perfect for everyday use! I can't wait to order more frames with the FL-41 tint. Thank you 39dollarglasses.com for coming to my rescue!

First of all, I'm grateful that 39dollarglasses offer a high index of 1.74, which provides thinner lenses in glasses. High index comes at an extra charge, but is worth it, if you have a high prescription. I ordered glasses with a plastic frame at first, but had to exchange them for metal, which are more easily adjusted in the nose bridge area. 39dollarglasses exchanged glasses at no extra charge, and provided free return label. The customer service response, crafting of glasses, and shipping was super quick every time, which I appreciate. Would definitely recommend!

I was googling affordable glasses, and then 39dollarglasses.com popped up. I’ve been using them for a long time now, since 2015. Ordering from them is really easy as long as you have your prescription - just put your transcription, choose your glasses, and then it offers different lenses, and then you check out. And then it also gives coupons and points, and so I would always save money too. And then the shipping was also really fast. It would come within a time frame, but I would always get it a few days before that. The quality's really good, too. I’m also getting ready to order my son a pair.

There is a miscommunication among staffs to assist customers. I asked how to cancel my order for sea view frame and one of the staff went ahead and canceled my order. After I said I did not officially request to cancel, she/he placed the new order with different order number (which is called remake). However, the order she canceled by mistake became back to be in progress. So in the end, I have received 2 same pairs of glasses that I don't want. They are heavy, slide down to my face and out of focus vision.

I’m horrible with glasses. I'll put them on and drop them. And so, the idea of me paying a lot of money for a pair glasses, I might as well take it out in the yard and burn it. I saw 39DollarGlasses, and they’re pretty high-quality glasses. They’re not the things you see at the checkout counter at Walmart. I took a chance and ordered a pair and was impressed with how well they worked.

My glasses were over 15 years old. I could not see! At 64, I know that I need all that I can get in reference to a good pair of glasses. My son saw me using a magnifying glass to read, & decided that 15 years was long enough! He ordered me $39 glasses, at $39 glasses. By the time he added all that he thought I needed in a pair of quality glasses, the total was only $119!! I received my glasses yesterday. I could not stop crying once I placed them on my nose. I CAN SEE!!!! I am an avid reader & artist. Not being able to see to read was just depressing me, big time. Even worse, not being able to drive at night! I wanted to say, THANK YOU!!

I recently purchased a frame with progressive lenses at a cost of $139. I am fine with that. I have a second frame, also purchased from 39DollarGlasses, identical model/color to the recently purchased frame. They want $133.95 to install the same progressive lenses in these identical frames! Lenses are $80 with the frames but increase to $119 + custom frame fee if I send them my 2nd frame! It is not custom, it is THEIR frame!! How can lenses be only $5 less than an entire set of glasses? All I wanted was for them to send me the lenses and I would install them in the second frame myself, giving me 2 pair of identical glasses.

I ordered glasses from Evon at 39dollarglasses.com, and it was the worst experience, I did Not order online, I called and spoke with Evon, I think she said that she was the owner, for I told Evon that my order has to be 30% Light Gray Tint, and she said it will, and I also sent Evon an email stating that it has to be 30% Tint, and today I received the glasses and they were 90% Tint. So whatever you do, do Not buy glasses from this place, for they will never give you the glasses you want, and they are rude over the phone, so now I have to go to the post office and wait in a long line to send these damn glasses back!

8 pair of glasses in as many years. Always top quality and craftsmanship providing for a good experience. Price point makes for a very good value. Customer service is excellent. The selection of frames is huge and up with current eyewear trends. I would recommend them to my friends and family without hesitation.

I am thrilled with almost everything that I have purchased from you, and would not shop anywhere else. The only problem I have had is with the failure of your frame style "Senior" which I see you have removed from stock. I bought a similar pair without the design flaw and I love them. You even made a pair of sunglasses especially dark for me. I couldn't be more pleased! You go, 39 Dollar Glasses! I tell everyone about you!

I had ordered the wrong size glasses. Saw I could message for help and that is when I met the spectacular Tiffany **! She was kind, thoughtful, helpful, and knowledgeable. She took the time to help me figure out the right size, sent me the paperwork to process my exchange and was patient through the whole process! Will definitely be back!!

I've been shopping here for years, and I've purchased sunglasses, bifocal with clear lenses, and the polychromatic. But there was one that had quality issues, and we sent it back, and they fixed it. In all the ones that I've ever had, the delivery time has been great except for one. Something happened with the order, and they shipped it overnight to make up for it.

I had an issue with my glasses and the staff at this facility went above and beyond to make their product correct. I would not hesitate buying from them in the future. It's a rarity to receive excellent customer service in the current days we live in so it was a nice surprise.

Ordered 2 pair lenses, same rx for both. One is perfect the other cant see a darn thing. Courteous customer service for returning BUT.... once sent back no communication no updates. Called and was told they are being inspected and I can just wait for them to arrive in the mail. They have had this return for over 11 days based on tracking. I do not recommend purchasing, they may be cheap but you get what you pay for! I will never do business with them again!

I ordered 2 pairs of glasses and wasn't happy with them. I returned them and didn't have access to a printer to print their return label. They got returned and once it was confirmed the tracking number was discarded. Little did I know a week later they'd claim to never received them. So I'm out over a 150.00 and now can't afford glasses. Their customer service is garbage and they should of done more for me than tell me I'm screwed. I will never use this company again unless you want to be scammed out of a return too.

My brother told me about 39 Dollar Glasses. He bought some glasses right there online. Ordering from them has been pretty good and easy. The selections were kinda minimal but I found the perfect one. Once I placed my order, it took four days for me to receive it. The glasses are of good quality.

I had a couple of issues with the original frames/glasses which were remedied professionally, immediately, and with much satisfaction. Replacement pair of sunglasses were recently received PERFECT! All kidding aside. Spot on PERFECT! Would do business with you again in the future. Thank you very much, Mike

I’ve ordered several times from 39 Dollar Glasses. I like the quality and the price, it fits well together, and I really like the style of the frames. The ordering process is very easy and it was easy to understand and navigate through their website. This pair that I got the latest only took a week for me to receive it. It's been a pretty good experience so far.

Unexpectedly, my old glasses broke, so I needed a pair quick. I chose 'FedEx Next Day Shipping' as I was leaving the area I needed the glasses shipped to. Little did they say anywhere on their website, it is next day business day shipping even though FedEx delivers on Saturday. Needless to say, I contacted customer support to see if they could refund some of my shipping because it wasn't as stated online. I basically got a "sucks to suck" email response. I replied to the email, with photographic evidence stating and showing that nowhere on their ordering page does it specifically state 'next business day'. I ended the email stating that I was still a dissatisfied customer and if they wanted to run a business that people wanted to use, then something should be done to help with my satisfaction. My guess, is that nothing will be done about this.

I’ve been with you folks for a number of years and you’ve always given the greatest support. There was a mistake in the lenses once and you all went way out of your way to get it corrected. Pass in on????

39DollarGlasses is an outstanding provider of quality frames and lenses. My wife and I have been using their services since 2008 and have never been disappointed. Their online site is extremely user friendly, making it easy to order. The turn around time is excellent. Over the years as our vision has changed, we have ordered dozens of pairs of glasses and will continue to do so in the future. The personnel are knowledgeable and very helpful. Thank you 39 Dollar Glasses for saving us thousands of dollars over the years.

I have just ordered another pair of Glasses from $39. My first pair were "NAVIGATOR" Sunglasses with progressive lenses. I drive Uber/Lift with my phone just to the right of steering wheel. The tint on these sunglasses is perfect for driving & seeing the google driving app! The clarity is so good that I keep forgetting to take them off when I go indoors. These sunglasses are amazing. The vision is crystal clear & far superior to my $350 glasses.

Used my FSA card to purchase 3 sets of glasses. We decided to opt out afterwards we cancelled read confirmation the order was cancelled. After multiple requests of the refund.. we are now 6 Months after cancelling without a refund issued back to my FSA Card. Everytime I use the customer service line there is no answer and no way to leave a message. When I request a response via email I am told the refund was issued with out any evidence or confirmation. Horrible experience.

Ordered glasses. They did not work for me. I contacted company online to get shipping info for return per the policy. After three emails with no response, I called. The person on phone said she'd email shipping label. Never got it. I guess there's a reason they have a 30 day limit on their return policy. Never using this company again.

Overall efficient service and product is very good. Service is very good and reliable. However, I ordered a grey and brown pair of progressive RX sunglasses. The grey was very much lighter than the brown. I returned the grey pair and they stood by their replacement guarantee. Thank you. However the brown shade on the RX glasses was still on the lighter side. I called 39dollarglasses and they advised it was the darkest they had. If you require a darker shade on your sunglasses like I do you may seek other venues. Overall a reputable company.

I received my new glasses today! They fit perfectly. The vision they give to me is awesome. I got the Augusta 3091_DarkGunmetal style. Everyone just digs them. Even the super picky wife. (You know happy wife happy life!) Thank you 39DollarGlasses.com.

Just want to let you know that any time I've had an issue, David ** has sorted it out quickly. I have sometimes experienced issues with your website, but David has consistently made sure I can conclude my purchase a satisfied repeat customer.

To Whom It May Concern/Supervisor of Tiffany **,

I placed an order from 39dollarglasses.com on 7/4/19. They charged my credit card the full price of the order the following day. After 3 weeks of not receiving my order, I telephoned and was told the glasses were made, but did not pass inspection. I was told the glasses were remade and awaiting re-inspection and then would be shipped overnight by July 26. That did not happen. When I called on July 30, I was left on hold and after about 5 minutes of being on hold, was disconnected. Also, I never received answer to my email inquiries, on 2 occasions. I telephoned customer service again today, July 31 and was told the remake of the glasses didn't pass inspection. I have previously ordered sunglasses from this company in the past and never had any issues, but I cancelled my order today, July 31, 2019, and will never do business with this company again.

I ordered tinted glasses and requested light tint. They sent darkest tint. I contacted them and they said return them. I returned them and they then told me they could not do light tint for the glasses I ordered, but for 10.00 more they could do them in a different lens. I said I'm not paying more and they shouldn't have sent them when they were not as I ordered. I requested a full refund, they agreed. I received a partial refund. I am filing a complaint with the BBB. I will NEVER do business with this company again. They are a ripoff and a total waste of time.

I have bought at least 8 pairs of glasses from 39$glasses over the years. The quality has always been marginal but I didn't expect much for the price. However my last three orders have been unusable because of defective. I've received 2 pairs where the lens weren't completely inserted into the frames, another pairs had materials so flimsy that they broke at a thin spot around the frame. I have also received 2 pairs with the screws only half screwed in because the tapped holes didn't line up but they shipped them anyway. The price is very tempting but the quality is just terrible.

I ordered a pair of sunglasses from here and was happy, so when my regular glasses got scratched I ordered two new pair from here. They say they ship in 1-7 days, so on day 8 I called to check on the status, since I needed the glasses for an upcoming trip. I was told that the order would ship out on day 9, putting it at my house after I leave for my trip. I asked if there was anything that could be done, and was told my only option was to pay for 2-day shipping, which would guarantee it arriving in time. I asked if they could cover the cost since they were behind their posted timeline, but was told they don't do that. I needed my glasses, so I just paid the charge for 2-day shipping.

I have been using 39dollarglasses.com for years. I bought sunglasses and several pairs of frameless glasses. My complaint is with the frameless glasses they now use, the (Rimless 6) Bendable Titanium. At first they feel great, springy and snug against your face and bridge of the nose. However, each temple stem has a joint that is near your temple where the springiness happens. That joint fails after 6-8 months of daily use where you remove your glasses and put them back on in normal use.

I have been a satisfied customer of 39DollarGlasses for many years. Your frames and lenses are excellent, but more important, your customer service is outstanding. Yes, sometimes things may get delayed, but your employees work extra hard to make things right. Clearly, your customers come first, and that’s why I will continue to buy my glasses from you. Thank you for the valuable products and services you provide.

I have been using $39 Glasses for about 6 years. I ordered some sunglasses on May 29th and was told it would be 7-10 days before it shipped. I kept looking at the site and it said it was still in process. I finally called on June 17th and was told that they failed inspection on the 10th and that I would have them in the next few days. It was very difficult to get an answer from them. They never emailed me about this hold up. Then I was told they would ship yesterday and because I had all this trouble, they would send it FedEx today. They shipped today and are coming by USPS, which I am sure it going to delay them further. I will not be using them in the future as their communication skills are poor and it was almost impossible to get an answer that made sense from a human. I would rather pay more locally than have to go through this process again. They have lost me as a customer.

I ordered 2 pairs of prescription sunglasses on 5/30/19 and received them today, 6/15/19. I was disappointed at first because after one week, it still only said my order was processing on the "tracking" part of the website. I tried calling the company and was on hold for 10 minutes so I hung up and emailed them instead. They responded back within the next day and told me it was still processing and that it would be shipped out shortly. I decided to give it another week because I'm basically blind and I figured my prescription was probably a bit more difficult to make, especially for two pairs of sunglasses.

I needed a spare pair of glasses for my daughter who was in elementary school. I didn’t wanna spend a lot of money for just a spare pair. I ordered from 39DollarGlasses and it was super easy. I called and check on the order, just how long it was gonna take to process, and they were very friendly. And the product is wonderful, especially its weight. They're great value.

I ordered a pair of eyeglasses using the new prescription I received from my eye doctor. I received the glasses about two weeks later. I couldn't see out of them at all. I tried them on several times and never could see. I had a follow up with my eye doctor, so I took the glasses with me to see if he made a mistake, or if they were made incorrectly. My eye doctor read the prescription on the lenses and they were off. I contacted customer support and was told to return the glasses that they would be corrected.

I reordered a pair of glasses, and the company sent me frames that were bent. They looked terrible. 39 Dollar Glasses gave a refund for the frames but refused to refund me for shipping even though the issue was their fault. I won’t be purchasing from them again.

I ordered two pairs of glasses from this website on March 17, 2019, and today is April 7, 2019. It has been nearly a month and when I checked the website they said glasses usually come within 14 days maximum. I also contacted the website via e-mail about 3 days ago and I still haven't gotten any reply or any update. The order status has been the same for about 3 weeks now and I either want a refund or an estimated time for my glasses to be delivered.

I heard about 39 Dollar Glasses through a friend of mine from work. They are cheaper compared to others. I've ordered from them a lot and the 8 glasses I got from them have become my accessory. I wear a different color every day. My prescription is stored, and now, I know the measurements, so I can go in and look up the measurements. So it’s a little too easy. The glasses are also pretty good. I have my original pair that I got from the optometrist and the screws don’t tighten as well and a little flimsier. I recommend 39 Dollar Glasses all the time.

Like Carl's review of 3/28/19, I was also informed that my glasses failed inspection and that they were 'expediting' new lenses. It would appear that quality production is a serious issue. Thus, eighteen days after my initial order, my glasses are still 'in progress'. Next time, I'll try anywhere else, as it's not a good deal if you do not have product to show for it. When your insurance reimbursement shows up significantly earlier than your glasses (Yea Eye Med!) you know you're in trouble.

Both my wife and I have been 39 Dollar Glasses customers for six years. We were with Four Eyes before and 39 Dollar Glasses is half the price. The only difficult thing about the ordering process is getting someone else to take the distance between the middle of your pupil and the outside of the frame because whoever you bought glasses from before won't disclose what that is for you to be able to order online. The website has a paper ruler though.

I ordered 2 sets of sunglasses on March 15th. Single lens nothing fancy. It is now March 27th, 12 days since the order, and I have heard nothing. In checking online, it says "in production." I have no idea what that means, or when that is finished! So I called them today. After being put on hold for "3 minutes" 10 minutes later a recording comes on and says "leave a message, and we will call you back AT OUR CONVENIENCE!" Nice - they have my money - no hurry right guys! They did call back several hours later, and they tell me the glasses would have been shipped out "but they did not pass inspection." Both Pairs? What kind of factory do you have that's making those mistakes! Why was I not informed of that - they have my phone number and my email? Do they really think it is acceptable to just leave a customer hanging for 2 weeks, with no communication?

A huge thank you for 2 absolutely wonderful pairs of glasses. These were complicated prescriptions and both are perfect for me! I will highly recommend your products to anyone who asks the question we all want to hear, "Where did you get your glasses?".

I’ve been ordering regular eyeglasses and sunglasses from 39DollarGlasses over the years. I like their price, the convenience, and also quality of the products. The ordering process is easy and the shipping takes about 2 weeks, which is too long but seems reasonable because something’s being custom-made. The glasses come very well-packaged, bubble-wrapped and then in a clamshell case, so everything’s very protected. They also last as long as any other glasses. I’m probably a little rough on my glasses so I reorder them but I typically have one for 2 years. 39DollarGlasses.com is an easy way to order glasses and they can fully support the people who like to have a little wardrobe of glasses.

I’ve been getting glasses from 39 Dollar Glasses for 4 years now and they really cut the cost. I don’t see why people pay hundreds of dollars for glasses and there are less expensive companies even now. I only put on my glasses when I pop my contacts out and drive a car so I don’t want anything expensive. The ordering process with 39 Dollar Glasses has been really easy to follow and they’ve been prompt in following up. Shipping and delivery has been really quick and the glasses have arrived promptly and in good condition. I’ve been happy with the end-product too. I order from them every year as I get my eyes updated but I don’t really need to since a pair of glasses lasts me forever and I’ve had some of the glasses for several years now. All in all, I just don’t understand why people would pay more when they can get good quality glasses that are priced at $39.95.

Absolutely do not order glasses from this company. They use super cheap plastic for frames AND lenses. They filled my prescription wrong twice and would not give a full refund as advertised on website. Giving me some bogus reason that I used a "promotion" (I didn't) and therefore a refund was denied. Stay away and go to Warby Parker or have it done through your Dr. Very deceptive company.

I wanted some prescription shades and came across 39 Dollar Glasses about five years ago. I have gotten regular prescription glasses and sunglasses from them since and it has been very easy ordering through their website. However, the shipping can be a little slow and might take a week. Other than that, the products are packaged well and I’ve never had a damaged one. I’ve had a couple that’s relatively flimsy after a couple of years but I haven’t had any major failures with them. The lenses work, and typically, you just have to tighten a screw here or there. I’ve recommended them to a co-worker.

I’ve been using 39 Dollar Glasses for 8 years now and haven’t had any bad experience with them. I have a young son who goes through glasses quite frequently and their price can’t be beaten. I had the glasses checked to verify that prescriptions were correct. Every time I had that done, they were very accurate. Once you understand what the different things on a prescription mean, it is fairly easy to navigate 39 Dollar Glasses' website and order online. The shipping time is a bit lengthy though. It takes a couple of weeks to get your glasses but other than that, it’s good. They come in a hard-shell case, so I’ve never had any kind of damage in the shipment.

I've purchased from 39 Dollar Glasses several times. I have done everything from reading glasses, distance glasses and progressives, including with and without transition lenses. Those products are fantastic although sometimes, finding particular frames is a problem. The situation seems to have gotten better though and everything else seems to work fine. I get the standard shipping and it takes a week or a week and a half for the product to arrive, which is a reasonable amount of time. The glasses are of good quality and I’m happy. The lenses are fine and the heavy-duty frames that I’ve chosen have held up really well. 39 Dollar Glasses was consistent and I've had no problems with them, so I never saw a reason to change.

If I need replacement eyeglasses and I need it quick, and I wanna know how much I'd pay, I'm just gonna go on 39dollarglasses.com and pick my model. They give me a couple of options for eyeglasses, and I can use my previous prescription or add a new one. It's very simple and I like it. From ordering ‘til I receive the item, it takes between five and six business days without paying any extra for shipping. It's super quick.

39 Dollar Glasses has the only pair of eyeglasses in existence that fit my face and are light enough so I don't have headaches. I have ordered them 4 times but the last time the glasses could not fit my script. Customer representative, David, miraculously was able to accommodate my needs. I now can wear glasses that make my life so much better - no headaches! This company is the best and of course the price is easy to take.

I don’t have vision coverage and I went looking online to find something, so I could afford to buy glasses. I found 39 Dollar Glasses, ordered glasses, and they sent them to me. I've been using them for a couple years now and shipping takes a little over a week, but they make sure that’s clear when you order. The glasses break fairly easy, but they last a year or so, and for the price, they do what they need to do. Whenever I needed glasses, I was able to get them simply. After the first time I ordered, I stayed with a certain kind of glasses and they're great.

Having worked for over 35 years with three major insurance companies in four US cities and later in Italy, I feel qualified to recognize talent (and other) when I see it. I had the chance to speak with Thomas... and to exchange several emails. His quick perception of the problem and willingness to personally dedicate his time immediately was most impressive. My compliments.

I ordered progressive glasses from this online company. The process was very easy. I entered my RX and when the glasses came several weeks later I couldnt see out of them! I've since had to get them at Visionworks and they are perfect so I dont know what happened with this company. When I requested a refund I received a long list of to dos before that was even possible. I think this would be super if they get things right but you are in for a HASSLE if they get it wrong and you want your money back.

I’ve been using 39dollarglasses.com for at least four years now. I usually get the metal frames with the regular lenses and have found them to be of good quality. They are the same as store brands or the ones you can buy in a retail pharmacy. 39dollarglasses.com is very convenient, easy to use and they have great prices.

I have a few family members that need glasses and I've been ordering from 39 Dollar Glasses for at least 10 years. The prices and the quality of the products that I’ve received are good. I'm happy with the bifocals I got, and the transition lenses are good. Also, the transition lenses were not as expensive as some of the other sites. The ordering process was easy as well.

I’ve been using 39dollarglasses.com for about eight years now and they have been good. I probably bought 50 pairs from them. It's an alternative for people who can't afford $500 for a pair of glasses.

This company has good glasses. They're just as good as the other ones and I like them. I can see out of them and I like the color. The style is all right too. It's neat. I had my first pair for about three months but they broke so I bought some more. I'm now on my fifth pair with 39 Dollar.

I looked at the reviews and there were more negative reviews on the other competitors, so we went with 39 Dollar Glasses. We’ve been using them for about 10 years and we typically do glasses. If I see a frame that I’m a little concerned about, I go ahead and print it and take a look at it. That helps with the process and it is very easy to go through the steps and order the glasses. As far as the selection, there could be more, but it was sufficient. However, I go to some of the other sites and they have more selections on their website, but, at the same time, I read a lot of the reviews that they weren’t good or it took forever to get them.

We would like to commend your phone customer service person Tiffany ** for we believe great service. Tiffany was well informed, courteous, and prompt to help us with the issue we called about with the pair of glasses we recently purchased. Hopefully all of your customer service personnel would match the way she helped me.

The company offered me an exchange for glasses that do work and the option to try on some lenses before I buy again. I was very happy with David R's excellent communication skills and customer service. 5 stars for their follow up. Going forward, read the fine print and realize that there is a 30% restocking fee on everything except the basic glasses.

I have ordered many glasses from 39 Dollar Glasses and I've sent them frames of sunglasses to have them filled. Their price made me choose them over other companies. When my prescription changed and had to get new glasses, I bought Versailles glasses, which I've had before. Ordering was very easy. I recommend 39 Dollar to friends.

There was an error on my order ** and Tiffany took great care in explaining the return process and assured me she would take care of it. Calmed me down making me feel better knowing she would take. I have ordered glasses with you before and I will recommend you to my friends. Great customer service.

Tiffany ** is a wonderful customer service rep. She Patient, helpful, kind and you could hear her smile over the phone. We all need more Tiffany’s. Customer service can be a real hard job at times. We need to acknowledge when we have good ones. Thank you Tiffany. Have a great week.

I absolutely love my new sunglasses! And the prescription is spot on! I heard good things about 39DollarGlasses, so I thought I'd try them, and I'm so glad I did! Such a great shopping experience, with a wonderful customer service staff, so helpful and kind. I'll definitely be a return customer! Keep up the great work 39DollarGlasses! Thank you!

I have purchased my glasses from 39dolllarglasses.com for the last 8 years and never had a problem until now. I received my glasses just before Christmas, either the prescription is wrong to the pd is wrong, but they are Un-usable. I contacted them to tell them about the mistake. They instantly blame me for entering my prescription wrong, I double check it and it was correctly entered. They then tell me I probably measured my pd wrong, but it's not, and I have purchased at least a 8 pairs from them with the same pd measurement.

I contacted 39DollarGlasses.com because I had a problem with the frames I ordered from them over a year ago. They quickly replied to me and within a few days I had a brand new frame. Thanks 39DollarGlasses.com for standing behind your products. You will be my one stop shop for Glasses from now on.

I have ordered 7 pairs of glasses from this company within 5 months. Reason for this is I have a toddler boy in glasses... They aren't exactly easy on glasses... That's on me. (Miraflex doesn't fit is nose) What shouldn't be on me is that 2 of the glasses I received had an incorrect prescription! I didn't realize this until 3 months later when my son's ophthalmologist checked the lenses and said they were wrong.

Three weeks have passed since my order was placed and paid for, that was 12-14-2018. I called customer service 01-02-19 to find out why I did not receive my order (19 days had passed)... The answer I was given was "your order has not been processed yet". When I asked about their 5-7 days to ship policy, I was told 19 days was within that window because of a holiday. On Jan. 02, 2019 I was promised by customer service that my order would ship no later than Friday AM, Jan. 04, 2019. It is now late afternoon on 01-04-19 and my order is still marked "pending" when I check my account at 39dollarglasses.com... I have been calling both their phone #s all day today (non-holiday workday)... I get a recording saying they are closed...

On Dec 28 Tiffany helped me with a phone order. She was very helpful in getting me a discount and applied credits. She is a valuable asset to your company’s business. Thumb’s up for Tiffany. I have ordered from your company for years and the experience has been excellent.

I placed an order to have my $200 pair or Ralph Lauren Polo square frames re-lensed on December 5th, 2018. FedEx told me my package had been delivered on December 13th. It is now the 27th and no update. Try live chat, no response. Call directly, no response. Left a message. Never ordering here again. I spent about $90 after shipping for these glasses THAT I NEED TO SEE and absolutely no contact.

I just paid almost 100 dollars for these glasses. I ordered the Clarke frames with the Seiko ultra thin frames. The price was reasonable. However, the quality is not good. There is a clear lack of symmetry when I put the glasses on my face, as the joints where the frames are welded onto the screws are manufactured differently. The difference is slight but noticeable, enough so for me to be bothered enough to write an online review. I will be contacting the company to remedy my situation, but I am frustrated to know that it will be yet another waiting process until things are resolved.

My previous doctor gave me a similar prescription with a completely different axis. I was having a lot of trouble with headaches and once I got it checked with the right doctor, I had to replace all of my lenses, which was getting very expensive. I looked online for lenses and a bunch of frames, and I found 39 Dollar Glasses. I took a chance with them and I was very impressed.

I needed a pair of prescription driving sunglasses. I had a new prescription on record, which was a month old, and I thought I'd see if I could get the glasses online. So, I put in “prescription sunglasses” online and 39 Dollar Glasses came up. Then I put in the information on their website. The delivery of the glasses was excellent and the glasses came promptly. They fit perfectly, too. Normally, people go and get glasses adjusted and a bit of tweaking on the arms, but not with my 39 Dollar Glasses. They’re also perfect for driving and the quality is very good. I had an excellent experience with 39 Dollar Glasses and I would order from them again. I’ve also recommended them to other people.

I’ve been a customer for over two years now and have purchased 4 pairs of glasses, always happy. The last pair arrived with a bend in one of the temples and another minor cosmetic flaw. I called the company to mention it, and without hesitation the customer service representative said I would be sent new frames immediately. 39dollarglasses even paid the international shipping. I just received them and they are perfect. It’s rare these days to receive that level of service from any company, especially an online only entity. I highly recommend 39dollarglasses.com and will continue to be a customer.

Sent them my Rayban frame to relens and was told it would take 5 business days once they receive it. Called them after they received it and they told me that they hadn’t started working on it yet and that it would take 7-10 business days before they ship it to me. 5 business days after I called them I got an email saying that my frame broke while they worked on it. I gave them a call and all they wanted to do was either refund me the money I paid for the lens or get free glasses from their $39 ones even though I paid $60 for the relensing alone and when asked about my $180 frame all they had to say was “sorry”. Never got compensated for the frame and the customer service lady that I called didn’t even wanna hear me. Absolutely horrible experience on my first try with them and definitely my last. I won’t be dealing with them ever again and would never recommend them to anybody.

I paid by debit card and sent these people my frames and prescription on September 26, 2018. It's now December 11, 2018, and I have yet to receive anything from this company. Please, please, for your own sake, do NOT do business with this company!

The first time I used 39 Dollar Glasses was on April 2007. I’ve been happy with them, because even with my prescription staying the same, I’ve ordered 20 pairs of glasses from them. I tried some places in the mid-2000s before I went and stayed with 39 Dollar Glasses, but the prescription that the the other places got was not particularly accurate. I brought it in to my ophthalmologist and sometimes, he would just smirk but other times, he would laugh. But 39 Dollar Glasses is pretty accurate, and my ophthalmologist recommends them for his patients that need regular glasses.

I purchased a regular pair of glasses and a pair of sunglasses from 39 Dollar Glasses before and I was pleased with the products. However, I didn’t take the time to do all the measurements. So, this time, when I got a pair of progressives, I did and got exactly what I wanted. Utilizing the measurements that were in the product information was helpful. Everything was good when navigating the website and it took two weeks to arrive. It was understandable around the holidays but the first order took less time. The cost was excellent especially once I found the promo code which was 20% off. I always welcome those and I have recommended 39 Dollar Glasses a little bit in my Facebook page.

A family member had alluded to a website that had cheaper glasses and I searched for some. I like 39 Dollar Glasses' price as well as the ease of purchase and variety. Whenever I order, I find no problem in doing it and I can barely remember, which is a good thing. The shipping time was prompter than expected. The glasses are doing good and they lasted quite some time.

I heard about 39 Dollar Glasses 10 years ago from my daughter and I have always had good luck with their products so I stayed. Also, I have tried one of the others and their product was inferior. 39 Dollar Glasses have many styles to choose from and the prices are way below than other places. I got progressive lenses with frame and sunglasses from them. I also got full metal rims and men’s glasses, and they met anything I’ve ever gotten at LensCrafters or Walmart. When I had a problem with my eyes and they changed, 39 Dollar Glasses still let me send the glasses back even if I was over the 30-day limit by a day. They made a new pair. I’ve told all my family and friends about them over the years.

I liked 39 Dollar Glasses' prices. When someone told me that they buy their son's glasses from them, I said that my daughter has been wearing glasses since second grade, so I ordered a pair which actually lasted longer than the ones I got from Sterling Optical and paid for over $100. I use 39 Dollar Glasses all the time and the ordering process is great. You go online, look at all the different frames and pick them out. I normally get the single vision and it has always been the correct prescription. The delivery is always on time, too.

I found 39 Dollar Glasses online when I did a web search for discount glasses, and they had the glasses I was looking for. Their glasses seem to hold up reasonably well. I had one episode where I got a bad pair of glasses. But otherwise, quality’s been good. I had to change the glasses but I like it and it's better than the previous ones. I'm pleased with my experience and I'm happy with their price.

I needed a new pair of glasses and just the frames were gonna be over $100. I saw 39 Dollar Glasses and they were all framed glasses with the lenses for $39. I was shocked and ordered from them. If you know how to order on the internet, ordering from them is easy. I typed in “red frame glasses” and they showed me all the red ones. I picked out the one that was $39 and ordered it. I also ordered a black one the first time. Once I clicked the checkout, there popped up an offer for 50% off if I ordered another pair. I thought might as well. I've ordered four times from them and I’m pleased with the quality of the glasses. Plus, the prescription is right. When I went to my eye doctor, they checked my glasses and made sure it was what it was supposed to be, and it was. 39 Dollar Glasses is a great site.

What a great experience! I phoned to order new glasses, and I lucked out when Tiffany took my call. She could not have been more helpful, more patient, or more professional. My situation was not clear-cut since I had gotten glasses for myself five years ago, and a pair for my mother two years later. Tiffany untangled the mess efficiently to make sure I got the correct script. She was a joy to work with.

I received my glasses at work. Was very happy with them. After having them for a couple weeks old frames broke on me. I called customer service and they were replaced promptly. Thank you very much for good service. I will definitely use you again.

I've ordered eyeglasses and sunglasses from 39 Dollar Glasses, and their ordering process was relatively easy to navigate through. I returned something and I got a credit from them, so I ordered sunglasses. I've been buying from them for about five years now and the quality of their product is good.

A good friend of mine bought glasses from 39 Dollar a few years ago. I also bought some then and this year, I came back. However, the first time I bought from them, it took me a little while to figure out how to be sure I gave the proper prescription. It turned out that when I got to the doctor's office, the prescription had words like sphere, cylinder, axis and add. But then, 39 Dollar's form uses some other names. Still, with 39 Dollar Glasses, I like the frames I could get. The glasses I ordered came within a week and they've been very good.

It was very simple with 39dollarglasses.com. I went to their website, put my prescription, and ordered my glasses. The first one I bought was in 2007 and I've purchased from them six times. I get the regular glasses and sometimes, I get the ones with filters. The items are pretty good. They have lasted so far and I’m happy with them. Also, I have never had trouble with the prescription, so they are always right. I like that. It’s really easy to deal with 39dollarglasses.com, so I like the company.

My daughter has a fine eyeglass shop, but I love ordering new frames and lenses from 39DollarGlasses. They look good and are inexpensive enough for me to have some fun! I love the quality and the style. This is a secret.

My sister told me about 39 Dollar Glasses and I bought from them because of the price. I've ordered from them six times and the ordering process was extremely easy. Also, their reps were great. They were perfect and I would recommend them to anybody.

39DollarGlasses was the first one I went to when I was on Google and decided to try it. I used a discount code which I had at the time. I’ve been ordering from them for over 10 years and I have been happy with what I have received so far. I get single vision glasses for distance since I'm very nearsighted. I can see well through them so, I continue to use them. The delivery is getting better and better. It's a much shorter period now and I could get them within a week.

I’ve been using 39 Dollar Glasses for years. I’ve used quite a few other eyewear companies and had bad experiences. This company has made good when we had broken parts and their glasses usually have held up better than some of the other ones. I have sometimes noticed, however, that adding all the features I’d like to have makes the glasses too expensive, but I doubt that is completely under their control. A lot of the special lenses, like those with different anti-glare coatings, the professive or bifocals, are pretty pricey. Nevertheless, they are still the better deal. We like them. My glasses got delivered in about a little over a week. The customer service that they provide was very good, too. I’m very satisfied with it.

39 Dollar Glasses seemed very reasonable and when I gave it a shot, I was floored at how quick their fulfillment process was. I placed my first order on a Tuesday and the glasses arrived that Saturday. They are in upper state New York and I'm in California, and yet I had the glasses delivered that quickly. It was in the same week, which was crazy. I couldn’t believe it. I’ve been ordering from them for three years but my wife thinks that my glasses scratch too easily and that the quality is not there. But I've purchased single vision lenses and their frames, and the styles are great. The lenses seem to hold up too. The quality is outstanding for what I’m paying. They’re $39 and then sometimes, they would even throw a little promotion. The company is crazy.