Event Tickets Center Reviews

Poor customer service, not clear that tickets are resale and prices are not fair. Tickets were purchased in error and company was contacted to ask for refund immediately, customer service was rude and unhelpful.

I bought a ticket on accident for the wrong date. No refund within 24 hours (my bad; I understood there was no cancellations or any resale service). Buy a ticket for another day that I can attend. Voided the transaction a half a day later because the ticket was unavailable. Buy another ticket thinking it was a fluke... nope. Voided, AGAIN. Decided to buy a ticket through StubHub...where they offer the opportunity to resell the ticket if you can't attend. Don't use this site, it's horrible.

Purchase ticket day of event. Never received on my phone. While at theater box office. I was told the seat was sold. Thankfully, The theater was able to accommodate and give me another seat. And Advise not to use this service. I will never use Event Tickets again.

While the initial process was fairly easy (though the time constraint was a bit nerve wracking - trying to find a seat when you are unfamiliar with the venue in a very short time period is stressful), the post-ticket purchase was terrible. I did not know that I would have to claim my ticket through Ticketmaster. Apparently, there is something wrong with my computer because Ticketmaster would not let me login. After several back and forths with their tech support, I have been told they cannot assist me with obtaining my (paid for!) ticket. I will never order tickets through this system again.

Terrible experience. Could not access my tickets. The website sent me in a continuous loop when trying to reset the password. Had to purchase all new tickets from the venue and could not get a refund even though I couldn't access the tickets. Also, the prices were twice the cost from purchasing directly from the venue. Will never buy here again.

I got GOT ... In my stupidity I didn't go to the venue's website first and instead googled the event (A comedy show at The Lab in West Hollywood). Event Tickets Center was one of three ticket vendors that were top searches and had the cheapest price $127/ticket vs $189/ticket ... And given that the comedian I wanted to see was kinda popular I thought that was the price. After I purchased 2 tickets for a total of $233!!! I then went to the venue's website to find out the show is only $30/ticket 😑. FML

This has been the worst experience I have ever had to pay for. The tickets were so expensive. Tickets Master and Livenation has been a nightmare. It’s been a pathetic experience

I'm a disabled veteran who was very excited to get my boys tickets to see the broadway play Hadestown. I was given two options to purchase: Broadway or On tour. I chose on tour because it was closer to home. Long story short, I purchased tickets only to discover it was not for Hadestown the broadway play, but Hadestown:Teen Edition. I asked for a full refund and they said they wouldn't refund for "personal error". It was advertised as Hadestown on tour, not Hadestown/Teen edition. I was scammed and worse, I was not reimbursed. Horrible soulless company. I will never use Events Tickets Center again.

Concert cancels and they refuse to return ticket price. They say it will be rescheduled at a later date but no date given. This does not mean the date I could be able to attend so it would be forcing people to spend money on a seat they could not sit in. They can take back the ticket like every venue and resell it to people who can attend events on known dates, they know to have open.

I got robbed, triple the amount I could have got from original venue, won’t happen again.

I had no idea I wasn't buyer direct from Riverwind. I was on their site so when I received an email from a Mattie ** I was afraid I had been scammed. Still hope the tickets are just a barcode to scan. Will never buy online again.

CAUTION! Contact the actual theater which the event is held. DO NOT support these companies that Rip You Off. I thought it was the outlet for our selected event we wanted to see. Instead after purchasing the tickets (4) I was charged $891. 65 and was shocked! When I called the ticket holder it took me 1 1/2 hours to get someone on the phone even after I was online with them on a online chat. While on hold I called the Performing art theater and asked "Where these seats were?" as on the purchase it stated they were seats, row number-NOT standing. I went searching online, for the given seat number I called the theater only to find out,There weren't seats But standing and was General Admission. Also to find out that the theater sells those tickets for a mire $85.00. And that there were NO Seats available!

Do not purchase tickets from this vendor. I purchased tickets that came in an email, and when I clicked the link, they never loaded into my Ticketmaster account. And Ticketmaster claims the order number doesn’t exist in their system and there is nothing they can do. Event Tickets claims that because I “accepted” the link in the email they sent, that they have no obligation to make it right. I am now out the price of the tickets but have no tickets.

I’m very disappointed with the inflated cost of your tickets to a Fisher Cats game. We take our grandson once a year so I should have researched tickets directly from the Fisher Cats. Feeling that I was taken advantage of isn’t nice. We will go and enjoy the game. Lesson learned.

I would give zero stars if I could. This site is a scam. Got to the venue and the ticket was scanned and showed as “ticket refunded - invalid” and no way to get a refund. Buy direct from the venue. Do not trust this website.

I have contacted my credit card company to dispute the charges. I found out the price for a ticket is $19.00. You charged me $70.00. For 2 tickets that should have cost $38.00 you charged me $140.00!!!

Not good. Didn't receive my tickets. Had to jump through hoops, live chat, etc. Annoying.

This site uses tactics like "limited inventory!" alerts to charge you 2x the amount of a ticket that is still available at the primary vendor and then includes a service fee.

Do not use this site!!! Worst experience ever. They overcharge and don't deliver your tickets until the last minute. They won't allow a refund even though you have not received anything and then they direct you to resell the tickets for half of what they charged you! Customer service is rude and completely worthless.

Fraudulent ticket seller. I bought tickets from event tickets center without realizing that the tickets for the concert were not officially on sale yet and that they were not the official seller. They never sent me the tickets.

It’s a ripoff. $32 or $33 for a ticket that is only $7 at the gate.

Terrible, no indication you are a third party, cheated me out. It’s way overpriced tickets

Cannot retrieve the tickets. My password was not working and, when I tried to reset the password I never received the verification code. Multiple attempts.

If you like grossly overpaying for your tickets, this is the site for you. I will not be purchasing any future tickets through this site.

I was charged over 280$ “because they are a 3rd party” when original tickets are 17-20$ each!! They refused a refund !! Don’t buy from this website!! DON'T GET SCAMMED LIKE I DID!!

Charge 76 dollars for a 30 dollar ticket. Offer no refunds. Don't buy from this site.

They overcharge for services you could get much cheaper. It’s my fault for not looking around first and I’m super disappointed in this service!

A total scam!!!! Charge you more than double and add fees. Don't use them.

It was very easy. If I can do it anyone can. Lol. User-friendly.

BEWARE! This is definitely a scam. DO NOT BUY! We bought 5 tickets to a dinner show....or so we thought. Turns out they charge the price for the dinner show, but you only actually get the show! Tickets were double the price of what they should've been, then when we arrived at the venue and found out we did not have the dinner included, we had to pay again to eat! Reached out and received a canned response that the money back guarantee didn't actually apply because even though this is a dinner show venue and we paid the dinner + show price, the "seller's notes" did not specify that it was dinner + show so we get no reimbursement for paying double the price.

Terrible first time experience! I purchased tickets for a concert and less that 2 hours after purchasing realized I didn’t get VIP which is what I was wanting. Emailed customer support and all they could say was all sales are final. I might have missed this but all I wanted to do was exchange. No impressed and I will not ever use them to get tickets! If I could give 0 I would.

You marked the tickets up from $12 to $32. You conned me.

I find that Event Tickets Center offers inflated prices for concert tickets. I thought that I was on the Overture box office site but learned subsequent that ETC is a resale site. I suppose that all will work out but am quite disappointed with tickets costing twice face value in the next to last row of the balcony.

Check out was awesome, really fast and no problems at all. Highly recommend it.

My experience purchasing these concert tickets for was smooth and easy. I was a bit confused later on, when I read the actual tickets, that somebody else's name was given on the ticket as a purchaser, and that the price I paid was different from what was on the ticket. My confusion arose from my not reading on the webpage the explanation of what the purchasing process entails. The tickets that I purchased were resale tickets. As I say, though, other than my initial confusion related to that, everything else about purchasing these tickets was fine.

Frustration abounds. Ordered my tickets for Anne Wilson, supposed to be e-tickets—no email or tickets yet. HELP!

This scam company is nothing but a 'bait and switch'. They do mark up 100%-150% on their resell tickets. There are endless complaints with the BBB, Trust Pilot, Reddit and many other review sites. Run away from this company!

I had a very disappointing experience with Event Center Tickets. After purchasing my tickets and receiving confirmation, the tickets were never delivered. I attempted to contact customer service multiple times but received little to no helpful response. At this point, it feels like a scam. They took my money, failed to provide the tickets I paid for, and did not resolve the issue despite repeated attempts to get assistance. The lack of communication and accountability is unacceptable. I would strongly caution anyone considering buying from Event Center Tickets. Based on my experience, I would not trust this company with another purchase and would recommend using a more reputable ticket provider instead.

These are marketplace scammers and parasites. They intercept leigitmiate business from official websites, charged me $109 for a ticket that is still on sale for $40.69 (all-in) from the website of the venue.

The tickets were 3 times as expensive as if we'd bought them directly at the Box Office. I won't be buying any more tickets from Event Tickets.

This site is deceptively routed to when searching for the actual venue tickets, it goes straight to a ticket page where there is no indication that they are reselling tickets. Then they charge you 3 to 4 times more than the face value of the ticket, while at the same time, actual venue tickets are still available. They are creating a business model for their ticket scalpers to rip off consumers. They need to be investigated because this should be illegal. I got ripped off $180 over the actual ticket price on 2 concert tickets, then they will not let you cancel even while the charge is still pending.

This out fit sucks!! Scammers!!! Will not use ever again!!!! You people people can go suck it!!

It was an easy seamless experience. However, I bought the cheapest tickets, but I still think I paid more than if it was a direct purchase.

I have yet to receive my tickets! This is unacceptable!!!

This place is ridiculous. I purchased tickets in March and it is three days until the event on May 31 and I still haven’t received the tickets. I can no longer go and I’m trying to sell them on StubHub who of course wants me to upload the tickets, but I can’t because even though I paid for the months ago, they have still not been released to me. This is a really fishy business practice. I will definitely never buy from them again. It came up first when I did a search to buy these tickets and it appeared to be a legitimate site, but I guess I have learned my lesson.

Yes I'm a verified buyer of ZZ Top and Dwight Yoakam tickets. It very easy, everything was there you needed. It helps you go step by step when buying tickets. This was my first time buying them online.

The process was easy. This will be my first time going to the Met opera in NY.

Got tickets two months ago at BayCare sound. They were emailed to me the same day. Order tickets for Deep Purple and will not get them until the night before the show. Don't like to have to wait until the last minute to get them.

After spending $584 for 5 tickets on rodeo tickets, my friends informed me that the actual ticket price was $25.!! How is it legal for this service to charge me so much more than the actual ticket price? We sat in the same seats. I feel scammed by this and will never use this service again! It’s my hope that other people will read this not be scammed by Eventticketscenter.com.

I am sincerely disturbed that I have once again fallen for what I thought was the venue's ticketing service only to find out that I don’t have my tickets in hand and not sure when I will? Furthermore I paid more than twice the amount that I would had buying direct as the show was not sold out justifying third-party services‼️

Complete and total farce. I purchased tickets by mistake thinking I was buying directly from venue. I contacted Event Tickets Center immediately and they refused to cancel order but said they would transfer me tickets and I could re-sell. I figured I was dumb enough to buy in error I would just do this and take a loss and learn a lesson. The main issue was that they NEVER TRANSFERED THE TICKETS IN SUCH A WAY I COULD RE-SELL THEM. They sent me a link to a page where I could SEE tickets, who knows if they were real, but I could not load them to my wallet nor do anything but look at them. They declined to help nor do anything to resolve the situation. Luckily I was able to enlist my bank (JPM Chase) to dispute the charges and won that dispute. The CSR at Chase told me they have numerous cases with this company and sister company "MyTicketTracker". BEWARE AND DO NOT BUY FROM THIS GROUP.

I have now emailed multiple members of the senate about placing a date for the TICKET act to placed on the congressional calendar. You sell tickets that neither you, nor the reseller, have possession of at the time of sale. I look forward to when that practice is illegalized and you no longer have the exploitive business model that preys upon people.

Predatory ticket reseller, full stop. I paid at least 30% over face value for tickets I should have bought directly from the venue (Event Tickets Center has no affiliation with the venues they list, they are purely a broker). When I called about an unintentional date conflict and asked for a swap on the same event, the answer was a flat no. All sales final, zero accommodation, zero customer service. Their entire business is markup plus a no-recourse refund policy. Buy direct from the venue every single time and do not let this site's URL or search ranking fool you into thinking otherwise.

Difficult to navigate the seats and prices. The insurance was too expensive. The tickets were to be guaranteed refund for any discrepancies.

It was phenomenal. Our whole family enjoyed the event. We will definitely be coming back!

About my tickets on Tuesday have not got my tickets and it is Saturday. My concert event will be on Sunday for Mother’s Day. Cannot believe that I have not received my tickets.

Checkout experience was OK. I don’t like that it doesn’t tell me what exact seats I have though. And the fact that I have to wait for two hours before the show to receive my tickets, is not a great experience. Wish I had just gone through the venue instead.

This BEWARE!! I was sent the wrong tickets. I got tickets to Shaina Easton when I ordered The White Album concert. I explained what happened and requested either a refund or an exchange for a the White Album, Beatles tribute band. I was refuse. Shame on them! Furthermore it is less expensive if you buy directly from the box office at the La Mirada Theatre.

DO NOT buy from them! They more than double the price, are not fully transparent about how the fees are so high, and you are stuck disputing the charges via your credit card company because their customer service is all scripted nonsense to avoid their intentionally deceiving sales practices.

This was a classic bait and switch. I selected and paid for seats on the main floor. I received tickets in the nose bleed seats with a difference in value of over $900. Total scam. No not use this company.

Was my first time using your service. I hope everything goes smoothly when I go to the show. But getting the tickets very easy.

The staff were awesome and accommodating. The bar food was cold and horrible like it should be. The show was awesome!

Easy to select tickets and they did offer the ability to sort low prices and best value. I think it could have had a feature what my view would look like. But overall a good experience. I didn’t get tickets immediately so just waiting for those.

My wife surprised me with tickets for my birthday. She didn't realize that this was not the official seller for the event/venue. She bought widely available tickets months in advance that are still now available a couple days before the show. Through the actual venue, these tickets are $35.99 with all fees included. This predatory website charged her $74 per ticket PLUS a $50 "service fee" - $215 in total. Now instead of being excited for the show, she feels bad about getting taken advantage of and it is going to ruin the entire experience. I wish these places would be put out of business. One fine line away from being a complete scam. Dirty business/owners. I hope you guys step barefoot on a Lego.

Quite literally sold me table tickets to the wrong music venue, and the correct venue doesn't even have tables. This is a shoddy scam scalper company. Never again.

ETC was horrible to work with on my purchase. I would NEVER recommend them to anyone. I orders 2 tickets for a soccer game and realized immediately that I had ordered tickets for the wrong city. I contacted ETC right away (within minutes) and asked for a quick cancellation. They didn't get back to me until the next day and said sorry there was a no cancellation policy. They said only thing I could do was accept the tickets and try to re-sell them. The guy I spoke to was extremely hard to understand on the phone during the call. They said you can sell them through us at ETC if you set up an account online. I attempted to set up an account and it never worked. It keep saying try back in 5 minutes. Unbelievable. Lesson learned. An expensive lesson but none the less.

This is a complete scam. With the recent lawsuit against Ticketmaster, I hope Event Tickets rethinks their misleading purchase program. I purchased a pair of tickets at twice the cost of the face value. On top of that, my tickets were delivered by an individual. Who I presume, purchased a mass amount of tickets to the event to resell through Event Tickets. Lastly, I am not able to attend due to an unexpected death of a family friend and their “insurance” provider will not cover that. Third party associations to ticket purchases is a complete fraud and I hope all fall in line with Ticketmaster’s suit.

Confusing. I’m hoping that the scan I took was the correct way to get my tickets. It’s cumbersome. Difficult to select the seats I wanted and I’m not sure that I did. Also, the second level of security that required checking my text for it was unnecessary. Additionally, I was irritated that the site tried to get me to create a password and username to download their app which I didn’t want or need. That just generates unwanted emails in my inbox. Other online ticket purchases are much more user friendly.

Super unhappy with the customer service.!!! I searched for best seats available for a concert at Fenway and it gave me front section seats near stage. I only knew the section and row area for information. I then checked out, and only then did I receive an email with the exact section with seat row and numbers. Come to find out the seats are in the ADA wheelchair accessible section. They legit say T6WC Row 3 seat 5 on the ticket meaning turf section 6, wheel chair, row 3. I obviously had no idea this was the ADA section until after I purchase. I immediately emailed customer service and explained that I needed to cancel my tickets.

Event Tickets Center is a SCAM!!! Do not order any tickets from them!!! I recently ordered concert tickets on their site and was billed $412.00 plus $82.40 service fees and taxes which totaled $535.19! When I received the tickets and downloaded them, I found out they were only $45.00 tickets. I called them and they refused to do anything about it!!! DO NOT ORDER TICkETS FROM THEM!!

This company is ridiculous. I selected row 2 tickets and was delivered row 18. When I contacted customer service immediately they continually gaslit and told me I selected row 18. When I wrote reviews they finally contacted me and said they would refund me but I would have to accept the tickets. Um no. Just pull them back which I'm sure they did. On top of that, they continue to try to charge my credit card. It should be illegal for them to do that and they need to stop.

If I had checked with Ticketmaster first, I would have avoided paying double the price; the way event tickets center charges. I will make sure to go to other vendors first before making this mistake again, and hope my review is a warning for others looking for concert tickets.

Check out one fine, but I did not like the timer on it. I would’ve liked to have searched a little bit more before having to be locked into these tickets.

The purchase of tickets was easy. Selecting seats a little confusing in that where logo for handicap was placed did not indicate if entire row is handicap or just the end seat. I needed one handicap seat but a family member going with me does not, but we are seated together. It would be nice to ask how many handicap seats are needed so as not to displace a person needing one.

I ordered and paid for nine tickets. Someone transferred 5 tickets to me. Not sure what to think about getting the remaining four I paid for.

I was able to choose my row but not my seats. I wanted to buy seats next to friends that are going, but now I am sitting twenty seats away from them because of the limits of the sales page. I had to wait until the tickets were delivered to find out exactly where I was sitting.

What is the shady sounding offer at checkout about getting reimbursed $15 or $40. I couldn't tell if I was getting tricked into agreeing to something. So I backed away....

Be careful of this company as they charge you double what the ticket is worth. We paid for 2 tickets - they charged us $179 for each ticket (x2) plus $71.60 service fees plus $17.66 taxes. When we received the printed tickets the ticket price was printed as $89.50 each. So, they charged us double per ticket plus their fees. We reached out to refund the difference, but they provided a classic cop-out to justify their prices by saying "We are a resale marketplace, not the ticket seller ... and final prices may be above or below face value". Feels like I've been scammed.

This is a Rip OFF site. I paid $146.00 for tickets that actually cost $26.00 and there were plenty of these lower price tickets for this local event. If you want to spend lots more money, and don't mind being SCALPED, then buy from ETC. Otherwise, AVOID them like the plague and buy from the source of the event and get the standard price. Again, this site is a RIP OFF!!!!

I purchased tickets for an upcoming hockey game. They took my money. Then I received a phone call a day later stating my seats were unavailable. The voicemail they left me stated my seats were unavailable even though they were at time of purchase. They offered a small discount on seats 2x as much. No thank you for the voicemail and taking my money. Won’t be purchasing ever again through here.

I paid for my ticket and you said it was sent to me, but I still don’t have it. I tried to call for help and waited for 30 minutes before hanging up. So now I’m waiting for customer service to help me and luckily I have until May 8th get it.

Fire beware, stay away from this company. Fraudulent and misleading business practices. They make themselves appear to be official ticket sellers of the venue, but they are not. Ticket price are well over face value, and according to information on their website, they might may not even be valid upon arrival at the venue. By then it is too late! Stay away. Zero stars.

The site showed there were only three places in the event that were side-by-side seats for two people. Thinking if I didn’t purchase them right then, there would not be any available. The cost per ticket was $78, not counting fees, tax, etc. When I reached the event, there were hundreds of seats available. I could have gotten a seat most anywhere for $30!!!!! I will NEVER USE THIS SITE AGAIN!!!!

The process was smooth. Too smooth actually. I didn’t realize I was on a resale site. I thought I was on a theatre approved site. I overpaid by three times the original price! It was too late to get a refund because I accepted the terms. Lesson learned.

You guys are thieves. The theatre I bought the “Hair” tickets for is a non profit, volunteer organization. Their tickets cost $46 for every seat. You charged me $240. 80 for two tickets. (You charge more the closer the seat) I was next to the last row. Shame on you. They are a bare bones operation. I didn’t realize this till I got to the box office 20 minutes before the play started.. Why don’t you pick on someone who can’t get rid of your thievery because they are so poor. Someone huge with money and lawyers to shut you down.

I am dissatisfied. This website posted tickets using iconography similar to Ticketmaster and I ended up paying 2x the cost of the same ticket. I would appreciate an option to sell back and repurchase at a fairer price. Otherwise, I will not choose to use your service ever again. And will tell all of my associates.

Do not buy your tickets from Event Tickets Center! I have called and emailed them to try and get the tickets I ordered transferred to me, but I am not able to get the tickets. They send the request to Ticketmaster, I check my ticketmaster account, and see I have tickets to claim, try to claim them and nothing happens, no tickets. Event Tickets Center is a scam.

The face value of the tickets are $16 each; yet the total cost (with fees, etc.) ended up being $83. I anticipated the total cost (with tax) to be on the order of perhaps $40. But, $83 in total is a rather remarkable markup.

This website is complete ass. Tried to buy 5 tickets, but the website only allows me to buy 4 at a time, but ASKS me initially how many tickets I want to buy. What kind of 2026-era nonsense trash is this? As a result, I had to make 2 transactions, 3 tickets, then 2.

I was able to select seating section but not seats in the section .. First time with this experience .. May have been better calling box office directly .. I was charged an Allianz Global Ins for the tickets which I never requested ..

My experience with this site was very smooth and easy to navigate. All I did was follow their instructions. They made it so easy and was very fast to retrieve my tickets for my event so all you have to do is click where they tell you and you will be good.

Check out was easy but I didn't know that the tickets would be e-tickets as I purchased them as a gift for my Husband, Son and Grand Son. I will not be attending. I would like tickets in hand to give as a gift. Not sure what to do now.

Turns out I could’ve purchased tickets for the Chicago concert for half what I was charged, including $65 in fees. I ended up finding tix on Ticketmaster after I had already purchased them through Event Tickets Center. I will never use ETC again.

It was very smooth, and minimal fees were added. It said originally that I might not be able to access my tickets until a few days before the event, but I received them within about 10-15 minutes. I was pleased because when I've used other ticket places, the fees were enormous.

Very easy to get my tickets. Definitely will be using this app again. I love the security that they provide when checking out. Very informative and easy check out And how to receive my tickets. I will be recommending this to all my family and friends.

The process was fast. The information finding what tickets available was real simple. I will be looking forward to this service of future events. Thank you for the great promptness of purchasing tickets..

It was a very easy process to buy tickets. This is the first time that I have bought concert tickets for myself. I usually have someone else do it because I am intimidated by the process.

I recently purchased three tickets to a Mets spring training game along with prepaid parking. The game tickets were timely delivered electronically. Unbeknownst to me and without a clear statement the parking ticket (which I’m ashamed to admit I agreed to pay $117) was not going to be sent electronically, but rather UPS’d. I planned to spend the day before the game with my son and his family at his home about midway to the ballpark. When I didn’t receive the parking ticket, I was told that it was sent by UPS and if I couldn’t drive back home to get it, it was my problem. That was Saturday morning of the game. Do I run back home and miss seeing the whole game (paid almost $600 for the tix), no. Ended up getting a game day parking pass. I’m done with eTicketCenter. I now understand why the “e” isn’t capitalized.. Shame on them and especially their Chat help.

First time using Event Tickets Center & seemed to be very easy! Was uncertain about legitimacy at first but tickets were to me same day via Ticketmaster. All good I think!

Well I’m not good with technology and I needed more time to figure out where I wanted my seats. But other than that it was fine. I needed to look at the layout of the theater to see what would be the best seat for the best price and I was on a time limit.

Make sure you own or have access to a printer. It won't say you need to print until after you've paid, so get ready for that. I would give 5 stars if the platform added ease to the buying process. In a world where scanning your phone to get into events is just the norm. Event Ticket Center is behind the times, and for how expensive it is to go to anything these days, they should be stepping up their customer experience.

It was a little frustrating at first because it kept telling me I only had so many minutes, but then told me I timed out multiple times just trying to check out. Eventually finally working. Just takes patience. Lol but who has patience when they are trying to go see Kane Brown?!

Check out process is easy, but receiving the tickets is not as fluid as it should be. Customer support is fine - and hopefully I'll receive the correct tickets via email soon.

I’m concerned that I will not get my tickets, and I don’t know my seat numbers. I’ve never bought tickets that I didn’t receive in a few days. And I’m sick that I paid at least $35 per ticket than I could have paid, had I booked directly. I did not receive the tickets, and it states I may not have the tickets until the day before the concert!

Horrible experience, because they connected me to Ticketmaster, and I bought tickets for the middle in the mezzanine, but they ended up giving me tickets at the very back when I called Ticketmaster to try to fix this or to see if I could do something else, they put us on hold for 3 hours after forcing Us to only talk to robots. absolute horrible experience. These ticket sellers are just middlemen that are unnecessary. And they're ruining family outings, cultural events... they're ruining the ability for regular people to have fun, and they're making everything impossible to afford. It's a really terrible experience, and Ticketmaster is a terrible business as an unnecessary middleman, basically a scalping agency.

I bought tickets on here for Monsters of Destruction. Two tickets cost me 151 and change and on the actual website of monsters of destruction they are only $25 dollars a piece. I got ripped off $100 bucks. I'm not happy.

I bought tickets here yesterday and after the fact I realized I could get tickets for half the price. Now it's too late. Next time I will shop around more.

I went through the entire check out process and checked out with 3 tickets. Received an email saying "You're going to see Hillary Duff!" Then 10 minutes later you guys emailed me saying they actually sold out in the meantime even though they should have been held during my check out process, and that you voided my tickets. HOWEVER I also bought the insurance for the tickets and that was not voided or refunded. And now you guys sent me another email once again saying "You're going to see Hillary Duff!" Asking me to make this review. Why even send that when it was voided and I'm not going to see Hillary Duff. Pretty rude tbh. Do better.

I had a very easy time ordering tickets to see Mercy Me! I found the options quickly and made my choice of tickets! I paid for the tickets and that was it!

My son ordered tickets for the show as I was driving. When I realized what he did tried to cancel but they replied no cancel policy. End of the day we overpaid with high service fee etc. We paid $151.51 for 2 $45. Thanks.

I can’t begin to tell you how disappointed I am with this company. To begin with, the fact that when you think you’re on the theater’s website, this company is there to sell you tickets at THREE TIMES THE COST of the actual tickets!!! I’m not sure how they look at themselves in the mirror. My tickets were $44. They charged $136!!

Ran a promotion - spend $150, get $120 back. Failed to show that I was only spending $144 on the tickets for a $182 purchase. Slimy business. Don’t be tricked. Will never buy from the platform again.

Got scammed out of my money. You don't get tickets until the day before an event and you won't get your money back. Their prices are also higher than Ticketmaster. Do not buy from this scam company.

Never ever will I purchase tickets from this scam-sham place again. They charge you 3x the price of the ticket. I could of got better seats for a 3rd of the price.

It was easy to pick our seats and make the purchase. The emails explained the process and getting the tickets was seamless. We bought two different concerts and got our tickets within 15 min. Very excited!

Your website is designed to make people think you are the official ticket seller for the venue. When in fact you are scamming people to purchase tickets that they can easily get from the venue and your prices are almost 3 times higher.

The tickets were easy to purchase. The options and prices were also laid out and not deceiving. The details about the event were clearly noted. This was a smooth and easy purchase. This was an excellent process!

Event Tickets operates as a scalping company. I believed I was purchasing through the venue’s official ticketing processor. After delivery, I discovered the ticket was tied to a different order number and another person’s name, and had originally been purchased for roughly one-third of what I paid. The show was not sold out. Identical seats were still available for more than half the price. This is not a misunderstanding — it is a business model built on consumer confusion and lack of transparency.

A bit confusing, not real user friendly. Can’t print my tickets. A little frustrating for me. I’m excited to take my great grandbaby to make memories. Wells came in a mix bundle which

I purchased tickets from this company last night. This is a resale site not a direct ticket sales site. They are charging significantly more than Ticketmaster and are offering less desirable seats. I think all consumers and credit card companies should be aware. This is a not a good company and the customer service is terrible!

This site is predatory. I didn’t realize it was a third party seller and ended up spending twice the price for tickets for an event that was not yet sold out. And cancellations are not allowed. They do state that they are third party on the website but it’s not obvious. I regret purchasing through this site.

My tickets were not delivered when I purchased them. I have to wait over 2 weeks to get them and then I have to be sure to "accept" them. Not sure what kind of protocol this is but anytime I have purchased tickets before they were made available to me immediately. Oh, and then I need to create an account with Ticketmaster as well. I should not have to create an account to purchase something.

Wanted women’s tickets and got men’s! No support after the fact! You can post for resale but that is only option! Didn’t ask for a refund only to trade the ticket for the women’s event! They need to be more flexible.

You guys are crooks and the scum of the earth. I clicked your link instead of the actual venue link and paid over double what I should have. I immediately noticed the mistake and reached out to you and you refused to help me. Shame on you. I’ll tell everyone to watch out and avoid you like the plague,

The site was deceptive insofar as appearing to be the venue. Cannot resell on the platform. Losing ~ 50% of my ticket price between their mark-up and the resale. They are particularly unhelpful via chat and there is no in person option.

This is a scam. They charge 3x venue prices and do not provide refunds. Do not use this company. They falsely state that the event is almost sold out and only 1 ticket is available. They all state that 301 tickets are sold for the event in the last hour, and that number never changes.

Never received tickets; however, received four emails confirming I purchased the tickets. The process and system makes not sense as a consumer. When you buy tickets to an event, you usually receive the immediately or within 24 hours.

I have to say they have all their bases covered in regards to getting out of a bad deal. They got me! Paid more than double the venue price believing the limited availability on Event Ticket Center's site. After realizing my fau pau I went to the venue site and not a mention of limited availability. I find this on the edge of deceptive but I digress, my fault for being in a hurry. I am one and done with event ticket

Love the speed at which the tickets are made available after purchase but would have preferred it if they could be added to the Apple Wallet. Would make things much easier when it’s time to check in at the theater.

Feels scammy. I thought I was buying 2 tickets for $430. It was $430 per ticket. Because the seats were so bad, that pricing made no sense and was easy to misunderstand. I asked for a refund seconds later. Denied. They offered $150 back on a $980 charge. Legal maybe. Ethical no. Double check everything before you buy.

Checkout process was easy, the problem is that ticket information is confusing as nowhere do they mention that when tickets are emailed they may have someone else’s name on them and not the purchaser’s name. That is confusing and may cause people to panic as unsure whether they really got the correct tickets.

BEWARE - They are a reseller and don't take the tickets... Most of these scammers are not even in the USA. We bought tickets - and 10 mins later realized we already bought them directly from the venue - we didn't realize this was NOT approved venue... They are shady.

You will pay for tickets but not receive them. This company is not a legitimate ticket seller, and they repeatedly admitted this during an overly long interaction with their customer support team (ChatGPT). When you demand your tickets, they will claim they don't have them because they don't sell tickets. What? How does that work?

DO NOT USE THIS SERVICE!!!! I purchased a ticket to an event last night. Received email this morning to claim ticket. Ticket can only be claimed on phone. App won't load on phone as it says it is for older devices. Paper ticket is not allowed. Only mobile for entry into event. I contacted customer service live chat 3 times and they all give me different links to claim ticket. Never could claim ticket. I asked for a refund and they said all sales are final. They will not give refund. DO NOT USE THIS SERVICE!!!

Avoid this site. I went through booking and there are no assigned seats yet for the event. I have paid for an event where I don't have seats booked yet. There has been no event booking so far I have seen without knowing exact seats in a concert. They will not give me confirmation of a ticket till day before event. This is a scam, all other event ticketing sites gives you confirmed seats when you book a seat, not an approximate location or a row in an event center.

My daughter purchased two tickets for us to an event at the Fulton Theater in Lancaster PA. The tickets were never issue. I called several times prior to the event and was promised they would be issued within two hours of the event start time. They never came. I drove to the event in hopes by some miracle they would be issued. Still no tickets. I called again and they wound up refunding the money. Totally ridiculous. Do not use this place for tickets.

I ordered tickets on 12/18/2025 and was informed they would be available on 12/19/2025 and when I received them they were the wrong tickets with the wrong name so double check all info. before assuming they are right.

Well I'm very disappointed with this company. We just comeback from Christmas Carol show at University of North Carolina Wilmington NC. The original price $26 for adult. Youth between $15 to $18. But Eventticketscenter.com charge us adult and the kids the same price $66 X 4. And charge us for the fees too. This is ripped off. I know this company want make money but what this company did not right at all. I don’t do business like this.

I never received my tickets. Be careful when buying tickets online. I thought I was purchasing tickets on my venue's website, but I was directed to event center tickets. Very deceptive. I had to buy another set of tickets. I've disputed the charges. I'm hoping for the best.

When purchasing the tickets, Event Tickets Google search placement led me to believe I was on the official venue. Only afterward did I realize that Event Tickets is reselling tickets at nearly three times the original price, despite the fact that ample seats were available directly through the venue. While resale services may have a legitimate role for events with limited availability, that is clearly not the case here. Event Tickets presentation are misleading, and I consider this transaction fundamentally unfair.

This service basically resells tickets and you receive someone else's ticket once they arrange a transfer which may take some time. You will get a transfer request in Ticketmaster, and the tickets will have someone else's name on them. That part worked pretty quickly, someone transferred tickets within a few days. I bought the optional ticket insurance from Allianz, and was actually not able to attend the event, but Allianz, who charged me for the insurance the day I bought the tickets, says they have no record of it and to contact Event Tickets Center. In the same email, they asked for the details of my purchase, which I had already provided. I replied with the info again, and they sent the exact same response, asking for the same info again. I reached out to Event Tickets Center, who has provided no reply. With no response from either company, I'll be turning this over to the fraud department of the credit card used.

This site shamelessly rips people off. Somehow they have arranged to show up first in a Google search when looking up tickets. I admit I'm an idiot for buying their b.s., but please beware. I purchased a $45 Zakk Sabbath ticket on this site for $87.

Never received the tickets! We did not get to attend the event. Spent $500 to get ripped off! We did not realize we were not purchasing the tickets directly from the event and instead purchased them second hand.

This was by far one of the worst ticket purchase experiences I have ever dealt with. I didn't realize until after I made the purchase how insanely inflated the ticket prices were. By then, it was too late because all sales are final. My only option was to sell my tickets via ticket to cash, which I of course lost money on because no one in their right mind was going to pay me anything close to the high price I paid for the tickets. This organization should be absolutely ashamed of themselves and I have every intention of telling everyone I can to avoid them at all costs!

I bought tickets for my wife and I, our daughter, son-in-law and three grandkids. Their father is in the Marines and was suddenly sent overseas. I sought a refund for an unused ticket but never received a clear response. I did not purchase event insurance but thought you might make an exception for someone serving our nation who was dispatched to the Latvian-Russian border on short notice.

I had purchased my tickets early November. Day of the event my tickets were ‘unavailable’. I was offered balcony seats which were not ideal. Frustrated, I opted for a refund. Very disappointing. I had been looking forward to this show & my tickets weren’t released. This was all last minute as well. It was 3 hours before the show when this information was revealed.

I had to keep going into my email to find the ticket. It would have been great to be able to add the ticket to my on phone wallet. Also, it was unnerving to have the QR code active only 3 hours before the event.

I paid full price for a specific seat in row M for my seat to be moved to a completely different area. Why would I pay for a certain seat if it’s just going to be treated as a general admission? I wouldn’t expect me to purchase anything unless you are guaranteed your seat. When I complained and requested the correct seat or a partial refund they ignored me.

I have used Event Tickets Center multiple times, and it has always been a seamless experience. I would recommend this site to anyone. Having the tickets on my phone is much more convenient than printed paper.

Booked my tickets 2 months in advance and was in Austin for the showing. I was told we were to expect tickets the day before. I never did and 3 hours before the show I had to call and see where my tickets were. I was in disbelief that an hour before the show they cancelled my tickets???? How are you going to cancel my tickets and NOT EVEN GIVE ME A GOOD REASON WHY?!?! UNBELIEVABLE. That was a birthday gift. Drove 5and a half hours. Please PLEASE do better at the ticket situation because that was a huge disappointment. 0/10 experience. :)