ZipRecruiter Reviews
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About ZipRecruiter
ZipRecruiter is a website that helps job seekers to find open positions and lets hiring managers advertise and find quality candidates for their businesses. Job seekers can start an account, apply for jobs and manage their resume all from the website. Business accounts can search resumes, post listings and manage candidates. The company has multiple plan levels to fit different business sizes and needs. ZipRecruiter is free for job seekers.
Visit www.ziprecruiter.com- Large database of resumes
- Free for job seekers
- High number of job postings
- More expensive than competitors
- Short trial period for businesses
Helpful Reviews
ZipRecruiter jobs
ZipRecruiter is a useful resource for job seekers at every stage of their job search. If you’re simply browsing, you can search job postings in your area or view salary data to get insights into trends in your industry. Signing up is free, and you can apply for jobs in a single click once you build your profile and upload your resume.
After you apply for a position on ZipRecruiter, you receive updates on new messages, application views and other changes to your application status. There are millions of jobs posted on ZipRecruiter from businesses around the country, so it’s a good option for those who want to manage all their applications in one place.
You can also choose to opt into the Resume Database, an option that allows businesses to find your resume and invite you to apply to its open jobs. ZipRecruiter also takes reports of suspicious job postings seriously, allowing job seekers to flag them and stating it reviews each complaint carefully.
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ZipRecruiter for employers
Business owners and hiring managers use ZipRecruiter to increase the quality and quantity of the candidates they reach. According to our job search statistics, nearly 40% of employers report challenges with finding qualified candidates, making job platforms like ZipRecruiter a useful tool for expanding reach and attracting top talent.
ZipRecruiter’s most useful plan for your business varies based on your company's size and the hiring features you’d like to use. The available plans include:
- Standard: This starting tier is designed for smaller companies that are operating on a budget. With the Standard plan, your job posting is posted to more than 100 job hunting sites, which gives you high visibility without a hefty price tag.
- Premium: The Premium plan is ideal for companies with up to 5,000 employees. It offers the same services as the Standard plan, as well as placement in job alert emails and access to a database of active resumes.
- Enterprise: This option is suitable for very large companies with more than 5,000 employees. The Enterprise plan expands the reach of your job postings and utilizes data gathered from dedicated specialists to guide your hiring process.
Premium and Enterprise businesses also have access to ZipRecruiter’s AI tool that reaches out to qualified candidates and eliminates those that aren’t right for the position.
Using ZipRecruiter as a business is very straightforward. After you submit the job posting, you’re matched with qualified candidates whom you can invite to apply for the position. You can try out the Standard and Premium plans for free for a few days to see if ZipRecruiter’s services are right for your company.
ZipRecruiter also offers 24/7 U.S.-based support via live chat or phone (1-877-252-1062) for both employers and job seekers. However, it’s worth noting that ConsumerAffairs’ attempts to use live chat with and without logging into a business account were unsuccessful (4/29/25 at 1:00 PM CST). We were not able to proceed past the “waiting to chat” screen for more than 10 minutes despite multiple attempts.
ZipRecruiter price
ZipRecruiter is free for job seekers, but businesses can sign up for a monthly plan that boosts their posting visibility, offers access to a resume database and includes other useful features. The standard plan costs $24 per day per job posted, and the premium plan costs $35 per job per day. Pricing for the Enterprise plan isn’t listed because you’ll have to request a consultation before signing up.
The fine print on the checkout page for both Standard and Premium plans states you will be billed monthly, when your account reaches $500 or upon cancellation — whichever comes first. Note that you will be charged full price for any day your job is posted, even if it’s only a partial day.
ZipRecruiter FAQ
Is ZipRecruiter really free?
ZipRecruiter’s services are always free for job seekers. However, businesses pay a monthly membership fee to list jobs with ZipRecruiter.
How much does ZipRecruiter cost per month?
The cost of ZipRecruiter for businesses varies depending on your plan, but plans start at $24 per job per day ($720 per 30 days). Billing occurs monthly, when your account reaches $500 or when you cancel — whichever comes first.
Can anyone see my ZipRecruiter profile?
The only people who can see your ZipRecruiter profile and resume are the hiring managers of the jobs you apply to. However, if you opt into the Resume Database, other hiring managers can see your resume and contact information, but only if they’re logged into their password-protected business account.
How does ZipRecruiter get paid?
ZipRecruiter is paid by membership fees from the businesses that post jobs on their platform.
Is ZipRecruiter good for small businesses?
ZipRecruiter may suit small businesses looking to post jobs across multiple boards from one platform. It offers flexibility with no long-term contracts, but pricing starts at $24 per job per day, which can become expensive for ongoing listings. Businesses should weigh the potential exposure against their hiring budget.
Still have questions?
Is ZipRecruiter legit?
Yes, ZipRecruiter is a legitimate, well-established hiring resource with millions of jobs posted across the country. It is a useful tool for both job seekers and businesses. Its site is streamlined and easy to use, and it offers helpful alerts to keep your job search or hiring on track. ZipRecruiter’s services are free for job seekers and moderately priced for businesses — plans start at $24 per job per day. We recommend ZipRecruiter for those looking for work and companies that would like to speed up or improve their hiring processes.
ZipRecruiter Reviews
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- 4,945,450 reviews on ConsumerAffairs are verified.
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- 4,945,450 reviews on ConsumerAffairs are verified.
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- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 27, 2025
We were trying something different because Indeed wasn't working for us so we went with ZipRecruiter. At this time, we are not hiring so I'm not using it. I'm just paying a maintenance fee so that I can keep the applicants and all my resumes and job descriptions saved. That's only $10 a month, which I feel is very reasonable. When I called and talked with my representative, it was very helpful. They helped to reword some of the employment ads so that they would get more readers. I don't have any complaints at all with ZipRecruiter.
Hi Lori,
Thank you for sharing your outstanding experience with ZipRecruiter. We're thrilled to hear that you find our monthly pricing reasonable and that our platform has been effective in helping you hire employees successfully. It's fantastic to learn that our customer service has met your expectations by providing you valuable support, particularly in refining your employment ads.
We appreciate you taking the time to praise our website's usability, as seamless navigation and experience are something we strive toward. Your satisfaction motivates us to continually improve and support our users effectively. Should you need any further assistance in the future, our team is always here and happy to help, 24/7.
We're thankful for your choice and look forward to assisting with your hiring needs again!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed Aug. 18, 2026
ZipRecruiter only wants the money. Before you can post a job you need to join a subscription. I was told that cancelation was easy and online. I chose to cancel and didn't see a pop up that gives a phone # to cancel the subscription. I have not posted a job for my company in 8 months but that didn't stop them from charging the company credit card over $4000.00. A phone call or an E-mail would have been appreciated. They bombard my email all day but couldn't send one asking why we have not posted another job. The response I received today was unacceptable.
Hello Linda,
Thank you for sharing your concerns with us. We're sorry to hear about the difficulties you faced with our subscription cancellation process and the charges applied to your account. We strive to provide a seamless experience and deeply regret any inconvenience caused.
To address your issue, our Customer Care team is available 24/7 to assist with account management and ensure your concerns are resolved.
We appreciate your feedback and are committed to making improvements.
Sincerely,Customer Experience
ZipRecruiter
1 (877) 252-1062
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Reviewed July 22, 2026
I am extremely disappointed with my experience using ZipRecruiter. The candidate quality was completely non-existent, and we received zero value from our investment. What makes it worse is the appalling level of service and total confusion among their account management and billing teams. Over the span of just three weeks, my account was shuffled around between multiple representatives, none of whom provided proper support:
Lack of candidate quality & follow-through: After voicing concerns about candidate drought, reps routinely missed scheduled check-ins or pushed meetings off.
Ignored Refund Requests: I formally requested a refund via email from both account managers and billing due to a complete lack of service delivery. Instead of resolving the issue or addressing the refund request, my emails were passed around.
Unauthorized / Unclear Account Closure: My account was closed entirely without proper clear authorization or explanation. When I chatted with support, the rep claimed a billing rep closed it following notes from a conversation I never had. (Case Number: **)
ZipRecruiter's internal communication is disorganized, their reps pass the buck, and when you request a refund for a service that completely failed to perform, they close your account and send you in customer support loops. Save your business the headache and money; look for hiring platforms that actually value candidate quality, transparent billing, and accountable account management.
Hi Rachelle,
Thank you for taking the time to share your concerns with us. We sincerely apologize for the experience you've had with our services and the lack of candidates who met your qualifications. It's our goal to ensure our clients receive the level of service expected, including clear preset expectations about our service offerings.
Regarding your recent interaction with our team, we assure you that this falls short of the experience and respect every customer should expect. I will forward your feedback to the appropriate team as we continually strive to improve our support services.
We understand this situation can be frustrating, and while I can't change what occurred, please reach out directly to our Customer Care team and address these issues. Customer support lines: (877) 252-1062 – available 24/7.
We wish you the very best in your future hiring endeavors!
Kind Regards,Customer Experience
ZipRecruiter
Reviewed July 20, 2026
My experience with ZipRecruiter was extremely frustrating. After closing my job posting on June 22, I believed my account had been fully canceled. Weeks later, I discovered a $525 charge. When I contacted support, I was told the posting had been reactivated, but I had never been informed that this would happen or that it would generate additional charges. I later received another $140 charge, which I was told was the final payment to close the account. Despite multiple conversations with customer service, ZipRecruiter refused to provide a refund or credit. I also received very little value from the service during this period. I believe billing should only occur after customers clearly understand and authorize what they are paying for. Unfortunately, that did not happen in my case.
Hello,
Thank you for sharing your experience. We're sorry to hear how frustrating this situation has been. Our aim is to ensure transparency regarding billing and service continuation as highlighted in our Terms of Use. We strive for full transparency.
To allow us to look into your specific account details, please contact our Customer Care team, which is available 24/7 to assist you.
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed July 1, 2026
They keep sending me jobs that have nothing to do with me, and then you go around in circles giving them more and more data never connecting to an actual job.
Hi Azmat,
We appreciate you bringing your experience to our attention. We're sorry your job matches haven't been quite right! We'd love to help turn that around. Reach out to our customer support team, available 24/7, and we’ll help with your profile settings so you get better notifications moving forward. Thanks for your patience with us!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed June 17, 2026
Zip Recruiter isn't very clear or obvious with their terms and rates. While they highlight its "24 dollars", and they have a "free trial", they intentionally make it unclear or not obvious that the free trial is for just 2 days and that the rate is per day. They hide those details in the fine print of the terms knowing that you have to click it to advance, and it just so they can say they informed the consumer. While that may be true, they designed their promotions to still mislead you. Be careful, you have been warned. I contacted their support to at least send alerts that the trial period is ending, but they count on you to forget you have a post out there because that's how they get your money.
Hi Theresa,
Thank you for reaching out to share your experience with ZipRecruiter. We're sorry for any confusion and hear your concerns regarding the clarity of our terms. Making sure you feel informed about our products is a top priority, and your feedback helps us get better. If there's anything else we can do to assist or support you, please don't hesitate to let us know. Our Customer Care team is available 24/7 and we are always happy to help.
Best regards,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed June 9, 2026
I have been using ZipRecruiter for two years and my profile along with my job skills and employment history have all been updated. I faithfully check the app on a daily basis multiple times a day. I have applied to so many companies well over 100 even following up on each one. Not once have I gotten anything but and I quote "your application is complete", or "your application has been viewed." And the worst one is "I'm interested in you for my company". All of it is just a big waste of time and it's all bullshit. I get flooded with emails and it's all the same shit and it's worst than spam. This place needs to go and stop wasting people's time when it's all just a scam. Zip recruiter you are absolutely worthless and go to hell you pos.
Hello Jason,
We understand you're frustrated with your experience using ZipRecruiter and apologize for your difficulties. Our goal is to connect job seekers with genuine opportunities. We take every concern seriously and would appreciate the chance to assist you. Please feel free to contact our 24/7 Customer Care team at any time for assistance. We are always happy to help.
Wishing you success in your job search,
Customer ExperienceZipRecruiter
1 (877) 252-1062
Reviewed May 12, 2026
As a small business owner I would never recommend ZipRecruiter. The few applicants that we got were totally unqualified and two that we did call never showed up for the interview. They charged for services months after we stopped using the service and refused to reverse the charges. I paid over $600 and got absolutely nothing in return accept a headache in trying to get the overcharges reversed, which to date hasn't happened. Terrible service. Stay far, far away.
Hello Timothy,
We appreciate you bringing these concerns to our attention. It is disappointing to hear that our service fell short of your needs and that our billing process caused such a headache. This feedback has been shared with our internal teams.
We always aim to be both transparent in our billing practices and provide effective results to our users. We would be happy to review your account details further to see if there is anything additional we can do to help. Please contact our dedicated team, who are available 24/7.
Kind regards,
Customer ExperienceZipRecruiter
(877) 252-1062
Reviewed Feb. 7, 2026
Wow, ZipRecruiter has been a total disappointment. I have been looking for Part-time, remote GIS Analyst jobs, and ZipRecruiter sends me everything but those. It has been a TOTAL WASTE of time!
Hi GeoWize,
Thank you for sharing your thoughts. I apologize for your recent experience with our service during your job search. Ensuring relevant job matches for our users is our priority.
We're constantly refining our job matching processes and appreciate feedback like yours. Please consider adjusting your personalized job alerts and filtering options to improve the relevancy of job notifications.
Our Customer Support team is available 24/7 and would be glad to provide further assistance.
Warm regards,Customer Experience Team
ZipRecruiter
1 (877) 252-1062
Reviewed Jan. 12, 2026
While I found Zip Recruiter the easiest to set up (compared to Indeed, Glassdoor, and LinkedIn), the jobs that it selects "for you" are almost always irrelevant. For example, even the most basic AI can pick out that I am mechanical engineer, yet Zip Recruiter shows me everything from electrical engineering roles (somewhat close) to traveling registered nurse role (WTF!?). There is also no way that I have found to provide it with additional information so that it can narrow down the list of available jobs. My profile is very detailed and I'm not sure why Zip Recruiter struggles with this when Indeed does so well with it (almost too good). LinkedIn is a good middle ground between the three (Glassdoor is pretty terrible altogether for job searching).
Hi Daniel,
Thank you for taking the time to provide your feedback on ZipRecruiter. We're glad to hear that you found the platform easy to set up.
If you'd like further assistance to ensure relevant jobs, our customer support team is available 24/7 and would be happy to help.
We wish you the best in your job search!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed Jan. 10, 2026
The free trial arrangement on ZipRecruiter was very deceiving. A rep set it up for me and I actually thought I had a week like most free trials, but it was only two days and then they billed me for $575 for an ad that I received really horrendous candidates on. I called them up to dispute. It was very polite. They refused to do anything for me. It really hit hard because I have cancer and haven’t been working for several months and place this ad to find somebody to help do my job so we can keep our company going. Anyway, don’t use zip recruiter Indeed as much more user-friendly. Their fees are very easy to understand and their people are tremendous. If you have any issues with Indeed they will fix it right away. Again, the reason why I went to zip recruiter was because it was a free ad and they did offer the ability to do a commission base sales rep.
Hello Fred,
Thank you for sharing your experience with us. We genuinely apologize for the misunderstanding regarding our free trial and the resulting billing issues you encountered. It's regrettable to hear about the challenges you faced, especially given the circumstances you're navigating with your health and the continuation of your business.
We always aim to be both transparent in our billing practices and provide effective results to our users. We would be happy to review your account details further to see if there is anything additional we can do to help. Please contact our dedicated team, who are available 24/7.
Kind regards,
Customer ExperienceZipRecruiter
(877) 252-1062 – Available 24/7 for support
Reviewed Dec. 19, 2025
I thought they’d do a thorough job and verifying the employers are legitimate. Instead, I found a lot of fraudulent jobs, and employers that looked on the surface to be legitimate, but were in fact copies. After submitting my information to these “employers” I then received an uncountable amount of spam calls as well as text and emails all phishing for my information. Emails such as follow up with this employer and schedule. An interview only need to be taken to a link that wants me to download something into my phone. Thanks, but no thanks ZipRecruiter. I’m super disappointed, not only that I’m very concerned on where all the information that I submitted on things like my résumé that have everything about me except my date of birth and Social Security number, I don’t know where it went, but it sure wasn’t to a legitimate employer. So thanks for feeding the scam, bots and helping the identity thieves.
Hello Lorrie,
Thank you for taking the time to share your experience with ZipRecruiter. We're truly sorry to hear about your encounter with fraudulent listings, as this is not the experience we strive for users to have. Your concerns about data security and fraudulent activities are particularly serious, and we want to address them promptly.
ZipRecruiter values our job seekers and takes all complaints seriously. We will take any actions deemed necessary.
We wish you luck in your job search!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed Dec. 7, 2025
I am a dentist operating a dental practice in New Jersey. In approximately June 2025, I subscribed to ZipRecruiter Premium to hire a dental hygienist. After successfully filling the position, I closed my entire ZipRecruiter account, believing this would terminate all services and billing. However, I recently discovered that ZipRecruiter has continued charging my credit card $559.78 every two weeks since June 2025, even though:
I closed my account after completing my hiring
I received no notification that charges would continue
I did not use any ZipRecruiter services after closing my account
The total unauthorized charges amount to approximately $7,277.14 (13 billing cycles × $559.78). When I contacted ZipRecruiter customer service, they claimed that, according to their Terms and Conditions, the job posting remained "active" even after I closed my account, and therefore, the charges are valid. This is a deceptive business practice. A reasonable consumer would expect that closing an account would terminate all associated services and billing. I have seen numerous similar complaints on BBB and other consumer review sites, indicating this is a systematic pattern of deceptive billing practices by ZipRecruiter.
Hi John,
Thank you for sharing such a detailed account of your experience. We can certainly understand how frustrating it is to discover unexpected charges, especially when you believed the account was fully closed and your hiring needs had been met. To further investigate your account details, please get in contact with our Customer Care team.
Our aim is to ensure transparency regarding billing and service continuation as highlighted in our Terms of Use.
Kind regards,
Customer ExperienceZipRecruiter
(877) 252-1062 – Available 24/7 for support.
Reviewed Nov. 29, 2025
I thought this site would help broaden my search. All it did was send me jobs for things I was nowhere near qualified for, like physicians or veterinarians. If they did actually send me a rare qualifying position, it was already at least 1 week expired from last day to apply. I've never left a review for a career assistance finding site before, but definitely felt this needed to be shared. I don't know how to list verified buyer. I screenshot 1 of dozens of emails from ZipRecruiter. I crossed out my email address and name but it'll probably show somewhere here on the review anyway.
Hi Jolyne,
Thank you for taking the time to share your experience with us. We are sorry to hear that the jobs you received through ZipRecruiter weren't aligned with your qualifications and that some of the positions seemed outdated. Your feedback is valuable as it helps us enhance our services and better support job seekers like yourself.
We would like to assist you directly to address these issues and improve your job search experience. Please feel free to contact our customer support team, who are available 24/7 to offer assistance.
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed Nov. 2, 2025
I put in applications through ZipRecruiter. I haven't gotten a job yet. ZipRecruiter was advertised on TV and on YouTube, so I started using them. When they came up on my email, I tapped on it and started searching for jobs. I would definitely recommend ZipRecruiter to a friend or family member.
Hi Dana,
Thank you so much for your wonderful feedback. We do strive to provide the most user-friendly job-searching platform. We encourage you to keep applying and hope you find your dream job very soon.
Kindly,Customer Experience
ZipRecruiter
Reviewed Oct. 26, 2025
Setting up an account with ZipRecruiter was easy. I did it so that I could apply to a job they posted. They didn't get me what I needed, though. I didn't get a job through them. They’re just another job posting site.
Hi Wateka,
Thank you for sharing your experience with us! We're pleased to hear that setting up your account was hassle-free, and you found the interface user-friendly. We're continually working to enhance our features to best benefit job seekers. If there's anything we can assist with directly, please reach out to support@ziprecruiter.com any time—our customer service team is here 24/7 to help. Best of luck with your job search.
Kind Regards,Customer Experience
ZipRecruiter
Reviewed Oct. 26, 2025
I saw on Reddit that ZipRecruiter is one of the top things people use to find jobs. I’m actually looking for jobs right now so I set up my account and it took me around five to ten minutes to complete the process. The website is useful, but it could be made much more user-friendly, like how other companies look.
Hi Bhargavi,
Thank you for choosing ZipRecruiter for your job search! We appreciate the kind words as well as the recommendation. Should you ever need assistance with your account, please don't hesitate to reach out to our dedicated Customer Care team at support@ziprecruiter.com.
Best of luck!
Kindly,Customer Experience
ZipRecruiter
Reviewed Oct. 25, 2025
ZipRecruiter exceeded my expectations. It’s pretty straightforward. They send you a lot of jobs. Everything's online now even if you try to get a job at McDonald's. It only took me a few minutes to set up my profile, and I’ve found a few jobs off of ZipRecruiter that I liked and were relevant to my experience.
Hi Michael!
Thank you for sharing your wonderful experience with ZipRecruiter. We're thrilled to hear that you found our platform straightforward and effective in providing you with job prospects tailored to your experience. It's very rewarding to know that we met your job-searching expectations.
If you ever require further assistance along your career path, our team is here to help anytime. Best of luck on your search!
Best Regards,Customer Experience
ZipRecruiter
24/7 Customer Care — support@ziprecruiter.com
Reviewed Oct. 25, 2025
I’m actually with several placements, but it’s been difficult to find a job anywhere through any of the apps that I use. So, I’ve been searching for a job through ZipRecruiter for eight months and have had no success. They have given me good leads, but I still don’t have any interview invitations.
Hi Tanja,
We appreciate you sharing your honest feedback regarding your job-searching journey with ZipRecruiter. While we hope you land your next great opportunity very soon, please always feel welcome to reach out to our support team for assistance. They can be reached directly via email at support@ziprecruiter.com.
We wish you the very best of luck with your search!
Kindly,Customer Experience
ZipRecruiter
Reviewed Sept. 27, 2025
We had terrible results from ZipRecruiter. The candidates weren't even responsive. So it was just a waste of money. Also, they sold us a package and we wanted a different pool of users, but they had already applied on Indeed. It was not a good experience at all. I would suggest people to not use them.
Hello Richard,
Thank you for sharing your experience with us regarding ZipRecruiter. We truly regret that we did not meet your expectations in providing suitable candidates and a rewarding hiring process. Your feedback on the responsiveness of candidates and the similarity of applications with other platforms is valuable to us, as precise matches are paramount to successful recruitment.
We are constantly working to enhance the options available to companies for the most efficient and beneficial results. Please do not hesitate to reach out to our dedicated Customer Care team for guidance on optimizing your job postings to attract more compatible applicants.
Kind regards,Customer Experience Team
ZipRecruiter
Reviewed Sept. 27, 2025
There were some online groups where the jobs from the recruiter were posted. I clicked, and that's how I started with ZipRecruiter. I didn’t pay anything to use it. I used it so seek employment for five months. However, I didn't have any luck with it as of now.
Hi Siddhi,
We appreciate you sharing your job-searching experience with ZipRecruiter. Thank you for sharing your feedback. We're sorry to hear that the platform didn't meet your expectations regarding finding a job. Should you ever wish to try us again in the future, our team would be happy to provide you with some tips on how to get your profile to stand out from the crowd.
We wish you the best of luck with your job search!
Kindly,Customer Experience
ZipRecruiter
Reviewed Sept. 27, 2025
A family member told me about ZipRecruiter. I like them better than Indeed. They have more options and more jobs that I'm interested in.
Hi Nia,
Thank you for taking the time to share your ZipRecruiter feedback with us via Consumer Affairs. We're so glad to hear that you've had a great job-searching experience.
As always, we wish you the best of luck with your job search!
Kind Regards,Customer Experience
ZipRecruiter
Reviewed Sept. 3, 2025
Ziprecruiter is a ripoff!! They charged me $400 for the biggest BS applications!! I called people who supposedly applied and they never did put their info on ziprecruiter! So for 2 weeks of getting the worst applications of the most unqualified people they charged me $400!! STAY FAR, FAR AWAY FROM THE CORPORATE GRIFTERS WITH THEIR FAKE JOB SEARCHERS
Hi Nicolaas,
We're sorry to hear about your less-than-excellent experience with ZipRecruiter. While we cannot prevent anyone from applying for a job they may not be qualified for, we do have various screening options to assist in increasing the quality of your candidates. Should we ever get the chance to assist you again in the future, please don't hesitate to reach out to our dedicated Customer Care team - available 24/7 for your convenience and ease.
We wish you the best of luck with your future hiring endeavors.
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support.
Reviewed Aug. 30, 2025
I’ve known about ZipRecruiter for years and chose it because it offers more options of people to choose from versus other platforms. Setting up my account was fairly easy. Their platform works and is very helpful.
Hi Dean,
Thank you for sharing your positive experience with ZipRecruiter! We're delighted to hear that setting up your account was seamless and that you find our platform helpful with an impressive range of options. It's wonderful to know our customer service made a significant impact during your journey. We appreciate your high rating and recommendation. Should you need further assistance in the future, feel free to reach out. We're here to help!
Warm Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed Aug. 29, 2025
I've always heard positive things about ZipRecruiter and signed up from there. The signup was user-friendly and easy. I like having an in-person recruiter physically reach out and send me tailored results. It's a good site to look into if someone looking for a job that fits their resume.
Hello Magalee,
Thank you for sharing your great experience with ZipRecruiter! We're delighted to hear that our platform's user-friendly features and personalized recruiter support have met your expectations.
If you have any questions or need further assistance in your job search journey, our team is ready to support you at any time, 24/7. We wish you continued success and appreciate your recommendation!
Warm Regards,Customer Experience Team
ZipRecruiter
Reviewed Aug. 29, 2025
I have landed jobs through ZipRecruiter. My thing with ZipRecruiter is it’s not providing proper interface, not enough jobs, and they're not personalized enough for my career. But I’ve had two job interviews that have spawned from using ZipRecruiter. There are just some things other competitors are doing a little bit better that they could work on.
Hi Jordan,
Thank you for sharing your experience with us. We're sorry to hear that ZipRecruiter's app and job offerings did not fully meet your expectations in comparison to other platforms. However, we are glad that you were able to secure job interviews and successfully land a job through our service, which shows a modicum of benefit from using ZipRecruiter.
Your feedback will help us enhance our services. Should you have any more observations or if you’d like assistance with our services, our Customer Care team is happy to assist you around the clock.
Thank you for giving ZipRecruiter a chance, and we hope to provide an improved experience in the future.
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Support
Reviewed July 24, 2025
There was some kind of ad somewhere where I learned about ZipRecruiter and when I signed up with them, my experience was good. They met my needs and overall, I would recommend them to friends and family members.
Hello Reshea,
We're thrilled to hear about your positive experience with ZipRecruiter! We appreciate your feedback and look forward to supporting you in the future whenever needed.
Best Regards,Customer Experience Team
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support
Reviewed July 23, 2025
I haven't used ZipRecruiter in over three years, but at the time that I did, I appreciated their design layout, so I went with them. They were a 10 out of 10. Their customer service was really good.
Thank you for your fantastic review! We're thrilled to hear that ZipRecruiter's design layout met your needs perfectly, and we're grateful for your appreciation of our customer service. Your positive feedback motivates us to keep striving for excellence. Should you require any support in the future, feel free to reach out to our Customer Care team.
Kind Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support
Reviewed July 23, 2025
I applied to about 50 jobs 'cause I got laid off a couple of months ago. I've been applying every day for the last 16 weeks. I saw ZipRecruiter on the internet, clicked on the thing that I liked and applied. It was easy to set up my account, but I haven't gotten a job yet. Somebody have called and gotten back to me to say either, "We've already found someone for that position,” or “We're not hiring anymore." At least, I know they got my application.
Reviewed July 13, 2025
I've been actively looking for jobs, so I'm expanding my job search to different sites and sources. I listen to the podcast, Start Here, and learned about ZipRecruiter. The set up process was pretty quick. Uploaded my resume and a couple of other things that I was looking for, like the criteria for the jobs. It was pretty easy, and got me going. It has good options, like there are good listings, but me personally, I haven't landed a job. So, I can't say it's incredible, but it's definitely set up better than some of the other sites I've looked at. There are some sites that are more social media-based, like LinkedIn, and ZipRecruiter is very focused on just job search, which is good in that sense if you just wanna lock in on finding a job.
Hi Ethan,
Thank you so much for sharing your wonderful job-seeking experience with ZipRecruiter! Our team is always an email away, 24/7, at support@ziprecruiter.com.
Best Regards,Customer Experience
ZipRecruiter
Reviewed July 12, 2025
A podcast convinced me to use ZipRecruiter. We used different ones at one time. ZipRecruiter was the most successful, and I stuck with it. Setting it up was easy and it's a good value. It is expensive, but you're likely to find help.
Hello David,
Thank you for taking the time to share your ZipRecruiter feedback with us via Consumer Affairs. Our product specialists would be happy to customize a job-posting plan for you that meets your hiring needs and budget. If you ever need us in the future, our Customer Care team is available 24/7 for your convenience and ease.
Happy Hiring!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed July 11, 2025
ZipRecruiter was something different from LinkedIn, which was why I went with them. I used them for almost two years and I never got a job. I even have a master’s degree, but nothing came to fruition. I've given up and I'm just not looking right now.
Hi Stefanie,
We're sorry to hear you've had trouble finding a job at this time. We do encourage you to keep checking back frequently, as new roles are added to the website daily. Should we ever have the pleasure to assist you again in the future, please don't hesitate to reach out.
Kind Regards,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed July 11, 2025
I used ZipRecruiter to look for jobs. Setting up was easy. You just put your name in there and upload your resume. I put a couple of applications out, but I’m not hardcore looking for a job. I’m just looking in the market. I always keep my options and horizons open. People should go online and look for jobs. I use ZipRecruiter and LinkedIn and they’re the ones I would recommend. They’re the most popular.
Hi David,
Thank you for sharing your positive experience with ZipRecruiter. We appreciate you for taking the time and utilizing our service for your job search. Best of luck moving forward!
Kindly,Customer Experience
ZipRecruiter
Reviewed June 25, 2025
It was easy to set up an account with ZipRecruiter. I'm still in the middle but I'm happy with it.
Hi Dione,
Thank you for taking the time to share your ZipRecruiter feedback. Your insight means the world to us!
Best of luck on your search!
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 25, 2025
ZipRecruiter is one of the best platforms, and everything went well for me setting up my profile. It was pretty good and it gives you real-time hiring processes for the proper jobs you’re finding.
I've been with ZipRecruiter for one month now, but I haven’t got employment right now. I’ve had interactions with customer service while dealing with retailers, stakeholders, and a lot of people, but right now, I’m not getting any calls or anything.
Hi Viraj,
We're so pleased to hear that your experience with ZipRecruiter has been a positive one. We hope you find your next great opportunity very soon! Thanks for sharing your review with us.
We wish you the best of luck in your search!
Best,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 25, 2025
Whenever I would look for jobs, ZipRecruiter is one of the first ones that comes up, and I find their layout very easy to use versus some other career website. It’s one of my go-to platforms, and I like that they have an easy one-click option for many of the jobs, which makes it really nice, especially when you’re applying to multiple jobs at once.
I have recommended it to other people. I like that I get a lot of hits off of it. I’ve gotten leads, interviews, and jobs from there. It really works.
Hey, Nicole!
We really appreciate the 5-star rating! Thank you for taking the time to share your review and also for recommending ZipRecruiter to others. We're so pleased to have exceeded your expectations with our user-friendly job board. Let us know if you ever need any assistance! We're happy to help.
Kind Regards,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 17, 2025
Our experience with ZipRecruiter has been positive. Setting up an account is very easy and their website is user-friendly. Anytime you need help and you call, they're right there to help you. You're able to pause your account when you get to the number of people that you need, although I haven’t been able to do that in a while. We get quite a few candidates, but not all of them are necessarily qualified for what we're looking for. I think it’s more about people not having the same work ethic as they used to.
ZipRecruiter is more reasonably priced than others and they hit more areas. However, they are always calling to try to get you to upgrade to one of their premium packages. It’s not a bad thing, but it can be costly, and they do push for that a lot.
Thanks so much for the rating and review, Kelly! We're here to help you with your hiring needs. Please don't hesitate to contact our dedicated Customer Care team for further assistance - available 24/7 for your convenience and ease.
Happy Hiring!
Best,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 15, 2025
I’ve had varying degrees of success utilizing ZipRecruiter in the past, so I don’t typically use them at all. I find that my own internal efforts pay dividends instead. My experience with the service feels alright. It’s just different. I feel that it doesn’t really cater to small business needs. We are often a square peg in a round hole. The cookie-cutter approach doesn’t work for us or what we need to find people. They have their place in the market. They just don’t really service unique small businesses like ours.
Hi, Derrick!
Thank you for taking the time to share your experience with us. We understand the challenges you face as a small business owner, and we regret that you feel our platform does not fully meet your unique needs. At ZipRecruiter, we continually strive to improve and cater more to businesses of various sizes, and your feedback is invaluable in this regard.
We would greatly appreciate the opportunity to assist you personally, tailoring our support according to your requirements. Please feel free to reach out to our dedicated Customer Care team, available 24/7, so we can explore how best to support your recruitment endeavors.
Best regards,Customer Experience Team
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 14, 2025
ZipRecruiter has a lot of advertising claiming great results, and then when I talked with one of the agents, he did a sales thing and convinced me to give it a try. I used them for four weeks for the job that I had. But, I won’t use them again. Avoid it.
Hi Scott,
Thanks for providing your valuable feedback. While we understand your expectations weren't met, we'd be happy to review your jobs and see what suggestions we can make to try and improve candidate quality/quantity. Please contact our dedicated Customer Care team at any time!
Kind Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 10, 2025
I was promised by ZipRecruiter that their premium service would deliver a large pool of pre-screened, qualified candidates. That was the only reason I paid for it. Instead, in the first week, I received only four candidates—none of whom met even the basic requirement of having prior experience, which was clearly stated in the job ad.
When I called to address the issue, their team backpedaled and told me I was supposed to call the applicants to check their qualifications, despite their earlier assurance that pre-screening was included. I did call every candidate, and all of them admitted they had no experience at all. I tried to cancel the ad immediately, but customer service was incredibly rude and dismissive. They simply said, “It is what it is,” and refused to issue a refund. Absolutely terrible experience. I strongly recommend avoiding ZipRecruiter and using Indeed or another platform that actually delivers on what they advertise.
Hello Vencislav,
Thank you for taking the time to share your concerns with us. We sincerely apologize for the experience you've had with our services and the lack of candidates who met your qualifications. It's our goal to ensure our clients receive the level of service expected, including clear preset expectations about our service offerings.
Regarding your recent interaction with our customer support, we assure you that this falls short of the experience and respect every customer should expect. I will forward your feedback to the appropriate team as we continually strive to improve our support services.
We understand this situation can be frustrating, and while I can't change what occurred, please reach out directly so we can make personal contact through our Customer Care team and address these issues. Customer support lines: (877) 252-1062 – available 24/7.
We wish you the very best in your future hiring endeavors!
Kind Regards,Customer Experience
ZipRecruiter
Reviewed May 19, 2025
DO NOT USE! We paid for a couple months of service at $1100. All I received was a bunch of names nobody could pronounce and used every letter in the alphabet. When asked for a refund because we didn't receive one decent candidate. They would give me credit for another month. I don't want another month of made-up names!
Hello Mindy,
We're very sorry to hear of any less-than-excellent experience while utilizing ZipRecruiter for job posting. We encourage you to contact our dedicated Customer Care team directly so we may review your account details and come to a resolution. We look forward to assisting you further!
Best,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
ZipRecruiter Company Information
- Company Name:
- ZipRecruiter
- Website:
- www.ziprecruiter.com