ZipRecruiter Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About ZipRecruiter
ZipRecruiter is a website that helps job seekers to find open positions and lets hiring managers advertise and find quality candidates for their businesses. Job seekers can start an account, apply for jobs and manage their resume all from the website. Business accounts can search resumes, post listings and manage candidates. The company has multiple plan levels to fit different business sizes and needs. ZipRecruiter is free for job seekers.
- Large database of resumes
- Free for job seekers
- High number of job postings
- More expensive than competitors
- Short trial period for businesses
ZipRecruiter Reviews
Filter by Rating
- (151)
- (46)
- (32)
- (14)
- (80)
Popular Mentions
- 4,882,006 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,882,006 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 25, 2025
ZipRecruiter exceeded my expectations. It’s pretty straightforward. They send you a lot of jobs. Everything's online now even if you try to get a job at McDonald's. It only took me a few minutes to set up my profile, and I’ve found a few jobs off of ZipRecruiter that I liked and were relevant to my experience.
Hi Michael!
Thank you for sharing your wonderful experience with ZipRecruiter. We're thrilled to hear that you found our platform straightforward and effective in providing you with job prospects tailored to your experience. It's very rewarding to know that we met your job-searching expectations.
If you ever require further assistance along your career path, our team is here to help anytime. Best of luck on your search!
Best Regards,Customer Experience
ZipRecruiter
24/7 Customer Care — support@ziprecruiter.com
Reviewed Oct. 25, 2025
I’m actually with several placements, but it’s been difficult to find a job anywhere through any of the apps that I use. So, I’ve been searching for a job through ZipRecruiter for eight months and have had no success. They have given me good leads, but I still don’t have any interview invitations.
Hi Tanja,
We appreciate you sharing your honest feedback regarding your job-searching journey with ZipRecruiter. While we hope you land your next great opportunity very soon, please always feel welcome to reach out to our support team for assistance. They can be reached directly via email at support@ziprecruiter.com.
We wish you the very best of luck with your search!
Kindly,Customer Experience
ZipRecruiter
Reviewed Sept. 27, 2025
We had terrible results from ZipRecruiter. The candidates weren't even responsive. So it was just a waste of money. Also, they sold us a package and we wanted a different pool of users, but they had already applied on Indeed. It was not a good experience at all. I would suggest people to not use them.
Hello Richard,
Thank you for sharing your experience with us regarding ZipRecruiter. We truly regret that we did not meet your expectations in providing suitable candidates and a rewarding hiring process. Your feedback on the responsiveness of candidates and the similarity of applications with other platforms is valuable to us, as precise matches are paramount to successful recruitment.
We are constantly working to enhance the options available to companies for the most efficient and beneficial results. Please do not hesitate to reach out to our dedicated Customer Care team for guidance on optimizing your job postings to attract more compatible applicants.
Kind regards,Customer Experience Team
ZipRecruiter
Reviewed Sept. 27, 2025
There were some online groups where the jobs from the recruiter were posted. I clicked, and that's how I started with ZipRecruiter. I didn’t pay anything to use it. I used it so seek employment for five months. However, I didn't have any luck with it as of now.
Hi Siddhi,
We appreciate you sharing your job-searching experience with ZipRecruiter. Thank you for sharing your feedback. We're sorry to hear that the platform didn't meet your expectations regarding finding a job. Should you ever wish to try us again in the future, our team would be happy to provide you with some tips on how to get your profile to stand out from the crowd.
We wish you the best of luck with your job search!
Kindly,Customer Experience
ZipRecruiter
Reviewed Sept. 27, 2025
A family member told me about ZipRecruiter. I like them better than Indeed. They have more options and more jobs that I'm interested in.
Hi Nia,
Thank you for taking the time to share your ZipRecruiter feedback with us via Consumer Affairs. We're so glad to hear that you've had a great job-searching experience.
As always, we wish you the best of luck with your job search!
Kind Regards,Customer Experience
ZipRecruiter
Reviewed Sept. 3, 2025
Ziprecruiter is a ripoff!! They charged me $400 for the biggest BS applications!! I called people who supposedly applied and they never did put their info on ziprecruiter! So for 2 weeks of getting the worst applications of the most unqualified people they charged me $400!! STAY FAR, FAR AWAY FROM THE CORPORATE GRIFTERS WITH THEIR FAKE JOB SEARCHERS
Hi Nicolaas,
We're sorry to hear about your less-than-excellent experience with ZipRecruiter. While we cannot prevent anyone from applying for a job they may not be qualified for, we do have various screening options to assist in increasing the quality of your candidates. Should we ever get the chance to assist you again in the future, please don't hesitate to reach out to our dedicated Customer Care team - available 24/7 for your convenience and ease.
We wish you the best of luck with your future hiring endeavors.
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support.
Reviewed Aug. 30, 2025
I’ve known about ZipRecruiter for years and chose it because it offers more options of people to choose from versus other platforms. Setting up my account was fairly easy. Their platform works and is very helpful.
Hi Dean,
Thank you for sharing your positive experience with ZipRecruiter! We're delighted to hear that setting up your account was seamless and that you find our platform helpful with an impressive range of options. It's wonderful to know our customer service made a significant impact during your journey. We appreciate your high rating and recommendation. Should you need further assistance in the future, feel free to reach out. We're here to help!
Warm Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed Aug. 29, 2025
I've always heard positive things about ZipRecruiter and signed up from there. The signup was user-friendly and easy. I like having an in-person recruiter physically reach out and send me tailored results. It's a good site to look into if someone looking for a job that fits their resume.
Hello Magalee,
Thank you for sharing your great experience with ZipRecruiter! We're delighted to hear that our platform's user-friendly features and personalized recruiter support have met your expectations.
If you have any questions or need further assistance in your job search journey, our team is ready to support you at any time, 24/7. We wish you continued success and appreciate your recommendation!
Warm Regards,Customer Experience Team
ZipRecruiter
Reviewed Aug. 29, 2025
I have landed jobs through ZipRecruiter. My thing with ZipRecruiter is it’s not providing proper interface, not enough jobs, and they're not personalized enough for my career. But I’ve had two job interviews that have spawned from using ZipRecruiter. There are just some things other competitors are doing a little bit better that they could work on.
Hi Jordan,
Thank you for sharing your experience with us. We're sorry to hear that ZipRecruiter's app and job offerings did not fully meet your expectations in comparison to other platforms. However, we are glad that you were able to secure job interviews and successfully land a job through our service, which shows a modicum of benefit from using ZipRecruiter.
Your feedback will help us enhance our services. Should you have any more observations or if you’d like assistance with our services, our Customer Care team is happy to assist you around the clock.
Thank you for giving ZipRecruiter a chance, and we hope to provide an improved experience in the future.
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Support
Reviewed July 24, 2025
There was some kind of ad somewhere where I learned about ZipRecruiter and when I signed up with them, my experience was good. They met my needs and overall, I would recommend them to friends and family members.
Hello Reshea,
We're thrilled to hear about your positive experience with ZipRecruiter! We appreciate your feedback and look forward to supporting you in the future whenever needed.
Best Regards,Customer Experience Team
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support
Reviewed July 23, 2025
I haven't used ZipRecruiter in over three years, but at the time that I did, I appreciated their design layout, so I went with them. They were a 10 out of 10. Their customer service was really good.
Thank you for your fantastic review! We're thrilled to hear that ZipRecruiter's design layout met your needs perfectly, and we're grateful for your appreciation of our customer service. Your positive feedback motivates us to keep striving for excellence. Should you require any support in the future, feel free to reach out to our Customer Care team.
Kind Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Support
Reviewed July 23, 2025
I applied to about 50 jobs 'cause I got laid off a couple of months ago. I've been applying every day for the last 16 weeks. I saw ZipRecruiter on the internet, clicked on the thing that I liked and applied. It was easy to set up my account, but I haven't gotten a job yet. Somebody have called and gotten back to me to say either, "We've already found someone for that position,” or “We're not hiring anymore." At least, I know they got my application.
Reviewed July 13, 2025
I've been actively looking for jobs, so I'm expanding my job search to different sites and sources. I listen to the podcast, Start Here, and learned about ZipRecruiter. The set up process was pretty quick. Uploaded my resume and a couple of other things that I was looking for, like the criteria for the jobs. It was pretty easy, and got me going. It has good options, like there are good listings, but me personally, I haven't landed a job. So, I can't say it's incredible, but it's definitely set up better than some of the other sites I've looked at. There are some sites that are more social media-based, like LinkedIn, and ZipRecruiter is very focused on just job search, which is good in that sense if you just wanna lock in on finding a job.
Hi Ethan,
Thank you so much for sharing your wonderful job-seeking experience with ZipRecruiter! Our team is always an email away, 24/7, at support@ziprecruiter.com.
Best Regards,Customer Experience
ZipRecruiter
Reviewed July 12, 2025
A podcast convinced me to use ZipRecruiter. We used different ones at one time. ZipRecruiter was the most successful, and I stuck with it. Setting it up was easy and it's a good value. It is expensive, but you're likely to find help.
Hello David,
Thank you for taking the time to share your ZipRecruiter feedback with us via Consumer Affairs. Our product specialists would be happy to customize a job-posting plan for you that meets your hiring needs and budget. If you ever need us in the future, our Customer Care team is available 24/7 for your convenience and ease.
Happy Hiring!
Kindly,Customer Experience
ZipRecruiter
1 (877) 252-1062
Reviewed July 11, 2025
ZipRecruiter was something different from LinkedIn, which was why I went with them. I used them for almost two years and I never got a job. I even have a master’s degree, but nothing came to fruition. I've given up and I'm just not looking right now.
Hi Stefanie,
We're sorry to hear you've had trouble finding a job at this time. We do encourage you to keep checking back frequently, as new roles are added to the website daily. Should we ever have the pleasure to assist you again in the future, please don't hesitate to reach out.
Kind Regards,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed July 11, 2025
I used ZipRecruiter to look for jobs. Setting up was easy. You just put your name in there and upload your resume. I put a couple of applications out, but I’m not hardcore looking for a job. I’m just looking in the market. I always keep my options and horizons open. People should go online and look for jobs. I use ZipRecruiter and LinkedIn and they’re the ones I would recommend. They’re the most popular.
Hi David,
Thank you for sharing your positive experience with ZipRecruiter. We appreciate you for taking the time and utilizing our service for your job search. Best of luck moving forward!
Kindly,Customer Experience
ZipRecruiter
Reviewed June 25, 2025
It was easy to set up an account with ZipRecruiter. I'm still in the middle but I'm happy with it.
Hi Dione,
Thank you for taking the time to share your ZipRecruiter feedback. Your insight means the world to us!
Best of luck on your search!
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 25, 2025
ZipRecruiter is one of the best platforms, and everything went well for me setting up my profile. It was pretty good and it gives you real-time hiring processes for the proper jobs you’re finding.
I've been with ZipRecruiter for one month now, but I haven’t got employment right now. I’ve had interactions with customer service while dealing with retailers, stakeholders, and a lot of people, but right now, I’m not getting any calls or anything.
Hi Viraj,
We're so pleased to hear that your experience with ZipRecruiter has been a positive one. We hope you find your next great opportunity very soon! Thanks for sharing your review with us.
We wish you the best of luck in your search!
Best,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 25, 2025
Whenever I would look for jobs, ZipRecruiter is one of the first ones that comes up, and I find their layout very easy to use versus some other career website. It’s one of my go-to platforms, and I like that they have an easy one-click option for many of the jobs, which makes it really nice, especially when you’re applying to multiple jobs at once.
I have recommended it to other people. I like that I get a lot of hits off of it. I’ve gotten leads, interviews, and jobs from there. It really works.
Hey, Nicole!
We really appreciate the 5-star rating! Thank you for taking the time to share your review and also for recommending ZipRecruiter to others. We're so pleased to have exceeded your expectations with our user-friendly job board. Let us know if you ever need any assistance! We're happy to help.
Kind Regards,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed June 17, 2025
Our experience with ZipRecruiter has been positive. Setting up an account is very easy and their website is user-friendly. Anytime you need help and you call, they're right there to help you. You're able to pause your account when you get to the number of people that you need, although I haven’t been able to do that in a while. We get quite a few candidates, but not all of them are necessarily qualified for what we're looking for. I think it’s more about people not having the same work ethic as they used to.
ZipRecruiter is more reasonably priced than others and they hit more areas. However, they are always calling to try to get you to upgrade to one of their premium packages. It’s not a bad thing, but it can be costly, and they do push for that a lot.
Thanks so much for the rating and review, Kelly! We're here to help you with your hiring needs. Please don't hesitate to contact our dedicated Customer Care team for further assistance - available 24/7 for your convenience and ease.
Happy Hiring!
Best,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 15, 2025
I’ve had varying degrees of success utilizing ZipRecruiter in the past, so I don’t typically use them at all. I find that my own internal efforts pay dividends instead. My experience with the service feels alright. It’s just different. I feel that it doesn’t really cater to small business needs. We are often a square peg in a round hole. The cookie-cutter approach doesn’t work for us or what we need to find people. They have their place in the market. They just don’t really service unique small businesses like ours.
Hi, Derrick!
Thank you for taking the time to share your experience with us. We understand the challenges you face as a small business owner, and we regret that you feel our platform does not fully meet your unique needs. At ZipRecruiter, we continually strive to improve and cater more to businesses of various sizes, and your feedback is invaluable in this regard.
We would greatly appreciate the opportunity to assist you personally, tailoring our support according to your requirements. Please feel free to reach out to our dedicated Customer Care team, available 24/7, so we can explore how best to support your recruitment endeavors.
Best regards,Customer Experience Team
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 14, 2025
ZipRecruiter has a lot of advertising claiming great results, and then when I talked with one of the agents, he did a sales thing and convinced me to give it a try. I used them for four weeks for the job that I had. But, I won’t use them again. Avoid it.
Hi Scott,
Thanks for providing your valuable feedback. While we understand your expectations weren't met, we'd be happy to review your jobs and see what suggestions we can make to try and improve candidate quality/quantity. Please contact our dedicated Customer Care team at any time!
Kind Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed June 10, 2025
I was promised by ZipRecruiter that their premium service would deliver a large pool of pre-screened, qualified candidates. That was the only reason I paid for it. Instead, in the first week, I received only four candidates—none of whom met even the basic requirement of having prior experience, which was clearly stated in the job ad.
When I called to address the issue, their team backpedaled and told me I was supposed to call the applicants to check their qualifications, despite their earlier assurance that pre-screening was included. I did call every candidate, and all of them admitted they had no experience at all. I tried to cancel the ad immediately, but customer service was incredibly rude and dismissive. They simply said, “It is what it is,” and refused to issue a refund. Absolutely terrible experience. I strongly recommend avoiding ZipRecruiter and using Indeed or another platform that actually delivers on what they advertise.
Hello Vencislav,
Thank you for taking the time to share your concerns with us. We sincerely apologize for the experience you've had with our services and the lack of candidates who met your qualifications. It's our goal to ensure our clients receive the level of service expected, including clear preset expectations about our service offerings.
Regarding your recent interaction with our customer support, we assure you that this falls short of the experience and respect every customer should expect. I will forward your feedback to the appropriate team as we continually strive to improve our support services.
We understand this situation can be frustrating, and while I can't change what occurred, please reach out directly so we can make personal contact through our Customer Care team and address these issues. Customer support lines: (877) 252-1062 – available 24/7.
We wish you the very best in your future hiring endeavors!
Kind Regards,Customer Experience
ZipRecruiter
Reviewed May 19, 2025
DO NOT USE! We paid for a couple months of service at $1100. All I received was a bunch of names nobody could pronounce and used every letter in the alphabet. When asked for a refund because we didn't receive one decent candidate. They would give me credit for another month. I don't want another month of made-up names!
Hello Mindy,
We're very sorry to hear of any less-than-excellent experience while utilizing ZipRecruiter for job posting. We encourage you to contact our dedicated Customer Care team directly so we may review your account details and come to a resolution. We look forward to assisting you further!
Best,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed April 26, 2025
Feedback from ZipRecruiter has been pretty good. I haven't got any job leads, but I'm still noticing some job opportunities that I'm interested in. I haven't received anything but I'm still trying. They have some good job leads, but I just want the opportunity now.
Hey Genevieve,
We're delighted to hear that you've come across some great job opportunities on ZipRecruiter! Thank you for sharing your feedback with us. We hope you find your next great opportunity soon! If you ever require assistance, please don't hesitate to reach out to us directly. We're always here and happy to help!
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed April 11, 2025
Setting up the account with ZipRecruiter wasn't complicated. But I didn't feel like getting them was of value or that they met my expectations. I didn't experience much. I honestly expected more applicants, but that could have been a lot of things. They tended to tell me it was my fault because I didn't spread out my request far enough into the geographical areas, which didn't make sense. When I did get resumes from the three different geographical areas, they were always from the same people. So I don't feel like ZipRecruiter understood the market area in this area. I did not have any luck with them. It could have been my fault or their fault, but I don't feel like I got my money's worth.
Hi Stacey,
We're sorry to hear that ZipRecruiter did not meet your hiring expectations. Thank you for taking the time to share your feedback!
Best Regards,Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed April 10, 2025
I found out that ZipRecruiter is one of the best platforms for looking for a job, but it didn't work out for me. I didn't get a good enough opportunity. I had a good experience setting up the account. It was easy. It put all the pieces together for me and I just needed to put in my experience. The results I received were okay, but none of them fit me. They weren't exactly what I was looking for. ZipRecruiter does give out several options. It's just up to the person to pick an option or not. I would tell others to upload a profile and shoot for the best luck for a job.
Thanks so much for the 5-star review, Jose! We're sorry to hear that ZipRecruiter didn't quite work out this time around. Let us know if you ever require further assistance, as we're happy to help in any way we can.
We wish you the best of luck with your job search!
Kindly,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
Reviewed April 10, 2025
ZipRecruiter didn’t meet our expectations. We stayed there for a while, and it didn’t produce the type of candidates we were looking for. We were getting better hits on a competitor’s free version, but then when we went to the competitor, it didn’t do us any good because they turned into about the same. So, it might just be the way that we’re looking and not a critique of the recruiter’s algorithm.
The account setup itself was straightforward. There were no issues with that. The website was user-friendly, so you could figure it out. I’d rate it a 7 out of 10.
Customer support felt fine. They were helpful with suggestions, and they called. That improved my search and original ad posting. We were calling it “crane engineer,” and to do better, they’d suggest “mechanical tech” instead, and we did. We got better quality candidates.
We’re particularly specific in who we want, though, so there were very few candidates who checked all the boxes that we needed. We got plenty of applications, and a number of usable ones, but in the end, that didn’t play out the way we hoped.
Hi Joe,
Thank you for sharing your detailed feedback with us. We appreciate your positive comments about the ease of setting up your account and are happy to hear that our customer support team was able to assist with improving your job posting.
Finding the perfect candidate is vital, and we understand that some applications didn't fully meet all the criteria. Please know that our goal is to continuously enhance our services and hearing experiences like yours is helpful in making improvements. For more refined results, consider utilizing features such as Screening Questions. If you need further assistance or personalized suggestions, feel free to reach out to our Customer Success Team directly. Your satisfaction is important to us.
Happy Hiring!Customer Experience
ZipRecruiter
1 (877) 252-1062 -- 24/7 Customer Care
Reviewed April 10, 2025
We had used ZipRecruiter in the past and had success with it. So we're gonna try it again. It was fine. I worked with Jeff Barbera, and he was very helpful in getting that all set up for us. It worked well. We had an overabundance of candidates come through, and we had a couple of great candidates who interviewed with us, so that was great.
Hello Kristen,
Thank you so much for sharing your outstanding experience with ZipRecruiter! It's wonderful to hear that setting up your business account was a smooth and easy process with help from our team member, Jeff. We're thrilled to know you received a high volume of quality candidate applications and that several candidates have met your expectations as excellent prospects.
Your satisfaction and success in hiring mean a lot to us. If you have any further questions or need assistance in the future, remember our team is just a call away.
We look forward to your continued success using ZipRecruiter.
Kind Regards,Customer Experience
ZipRecruiter
24/7 Customer Care – 1 (877) 252-1062
Reviewed April 3, 2025
I’ve known about ZipRecruiter for years and it’s one of the three job boards I use. It’s easy to use and it’s all right. I've applied to a few, but I haven't had any luck yet. I tend to get a lot of jobs that are way outside my field. I get medical professional-type job listings and I'm a cook. So, if somebody I knew was looking for work in the medical field or a certain industry, I would gear them specifically towards ZipRecruiter.
Hi, Jamie!
We appreciate you taking the time to share your ZipRecruiter experience with us. We can help improve your job alerts and suggestions! Please feel welcome to contact our Customer Care team at any time - available 24/7.
Best Wishes,Customer Experience
ZipRecruiter
support@ziprecruiter.com -- 24/7 Customer Care
ZipRecruiter Company Information
- Company Name:
- ZipRecruiter
- Website:
- www.ziprecruiter.com