Indeed Reviews

The AI that is running Indeed.com pays zero attention to all of the personal data that I have put in. First and most important that I have put into everything is that I cannot work from 6 AM to 10 AM every Sunday because I open up a church, set up the music, clean the foyer, inspect the facility and help so everything up on the pulpit; also, then I am 1/2 of the choir for half of the year, and sometimes I am the whole choir with no backup music. So I keep getting truck driving jobs offered that say I will be home biweekly, but their terminal is in New Jersey or Illinois or Florida or Texas and they do not drive through Yuma County Arizona where I live. This leads me to believe that Indeed.com is only gathering information and selling information and charging the people looking for employees for an awful lot of misinformation as long as the employers are paying for their alleged service.

Filled out job application and attached a resume. Neither were sent to employer! I contacted the employer who verified they never received either. Total waste of time and I suggest if you're looking for employment don't use Indeed. It's mostly a scam!

Have applied for dozens of jobs, including all that were recommended for me, and not a single email from a perspective employer. Started looking at the job postings and found that most of them were fake. Indeed job postings are strictly clickbait, and if you are looking for a real job, look somewhere else.

As a small-business owner, I’m extremely disappointed with both Indeed’s advertising service and its customer support. I spent a significant amount on a campaign but did not make a hire or receive results that justified the cost. When I contacted customer support, I specifically requested an account credit, not a refund, so I could give the service another opportunity. My initial email was ignored, and I had to follow up again just to receive a response. I was then told that the matter was a “final business decision” and that no further escalation was available because I had previously received a credit in March.

Zero stars- Requested my account to be closed over a week ago, and nothing but useless emails asking me to email them? 8 emails later and still on the merry go round. Why even have customer service when they do absolutely nothing. Only solution I could come up with is to just enter all bogus info into my profile.

I used to use Indeed for looking for work and it was pretty reliable but they have made changes and now use AI on so many things it's not even worth the trouble. They now use AI to cut your resume down to the simplest explanation, so there's no point in having a resume; it's not even going to be shown. They never give you jobs that you set your filters too, they will give you jobs hundred of miles away even when you set a distance, they will constantly give you jobs you are not looking for or not qualified for (doctor, vet, etc.), I have seen the same job every time I load a new search, never anything new.

Been a customer of Indeed smart sourcing for years. They recently updated the algorithm, using AI. It's now totally useless. Previously when searching for applicants for a specific job description, you would enter job, zip code, and dates when resumes were last updated. Typically this job would yield 15 to 20 resumes in the past three days.... It now gives hundreds, most of which are not remotely related to the job listed.... If this is AI in action, it's pretty stupid. We cancelled our service after 10 years.

Indeed is the worst hiring firm I have ever dealt with. I get candidates from stuff that has nothing to do with my business. Then they still bill you for every jackleg that clicks on the job post! I am in the automotive repair business; since when does someone working in a fast-food restaurant apply for an ASE automotive position with no experience? Yes, it is a very good platform for small-time hiring, but it is nonprofessional; don't waste your money, as I have!

Indeed appears to be completely AI operated now. Poorly AI operated. Using an AI created resume can not be read or integrated into there programming. You will have to manually enter all of your information manually.

I promoted a job on Indeed and marked it to have an end date. Indeed did not respect the time and charged me an exorbitant amount. They will blame it on clicks etc which is absolutely not clear in their deceptive practices. Do NOT use Indeed to promote any positions- BUYER BEWARE.

It's bad enough all the spam Indeed sends, the ghost jobs, the jobs RIPPED from other sites with the information completely incorrect (such as a coaching job for a school being listed on the district's site as having a $2,300 a season stipend but Indeed lists it as a monthly salary), etc. But their job search algorithm is now so messed up that you actually find a job within the parameters you give the search!

I ask for a brief review of my resume. She gave me some information and I chose to update the resume myself. When I went in to send my resume to another employer, she flagged my resume with red notes. I ask her to remove the notes. She would not remove them. Then she remove the notes.. My friend and I updated my resume and she then put notes on that resume. I am upset with Indeed. I did not give her permission or pay to update my resume.

I want to share my experience with Indeed’s review system and how inconsistent it can be, especially when dealing with disputes between employers and former employees. In my situation, I received different answers from multiple support representatives when asking the same questions about how reviews are handled, whether employers are notified, and what happens when a review is removed or flagged, which made the process confusing and frustrating. I also experienced situations where a review or rating felt inaccurate or misleading, yet the platform still allowed certain parts to remain, such as a star rating even after written content was removed.

As an employer, I have been trying to update our employer profile but have been unsuccessful. The website just takes me in circles, which is frustrating enough. I submitted a ticket and have had the worst experience with the ticket, which has been open for a week. Apparently, according to my ticket, I can only be helped 3:00 AM to 11:00 AM Central Time.

Set my search parameters and Indeed sends little to nothing relevant. But a lot of job postings that do not match. Which is a waste of time. So much that now I don’t even bother to look at what is sent to me. Example: if I choose a company for whom I may be interested in a career opportunity, they send everything. I am not am I.T. , person, I am not an HR person, I definitely do not want a job in Texas, You get the idea. Either send something that matches or nothing at all, thank you.

I'm looking for a full time job, and Indeed sends part time jobs into the mix. I also think some of the job postings on it are a scam. I got contacted by one that set up an interview with me giving me an address to go to for the interview, and guess what, there was no such address. All of it was a total con!

I would not recommend to anyone!! Beware of cost and watch your credit card. Our office was charged over 2000.00 in one month. We put a budget on like we were told so this is absolutely ridiculous. I tried to contact indeed and the representative could care less and could not answer my questions. No response to emails either.

Hello, My company decided to use Indeed as they have done so many times before for free. However, the company decided to pay for posting this time around. Indeed, charged the company $354.00 for four days. They were very excited to use the pay feature in hopes of getting extreme hits. Unfortunately, that did not happen, and we were left very disappointed. We decided to call to get some answers to our concerns. We were told that we received 9000 views, 271 clicks, 44 started app, 39 applied, and out of all that we only actually had 22 candidates.

Hello... I honestly wouldn't even give Indeed a one star review! They are truly a joke. I have applied for sooooo many jobs, with only to get a response that they are moving forward with the next candidate. This company is a true scam! Folks, please don't waste your time!

EMPLOYERS BEWARE!! I was billed $164 for 3 days worth of job posting advertisements. I was told it was due to my budget & 79 clicks at $2.08 each? What??? Where was this info when I was posting? Customer service rep could care less - she has a schmeel she goes through over & over again to justify their untransparent billing. Super disappointed. Closed my account & removed my payment info.

If you were forced to resign from your previous place of employment due to events beyond your control e.g. medical, accident, injury, etc., this platform is a joke!! It forces the user to upload their resume, then from that the algorithm feeds openings that are based on your resume. I had sustained severe injuries as a result of a botched surgery to where I can no longer do physical tasks that my previous job(s) involved. Yet every listing Indeed sends me is physically demanding and requires the ability to do physical tasks I can no longer do.

This used to be a great place to view jobs. Now they make you log in and give your phone number so you can receive unsolicited calls from unqualified opportunities. Whoever thought this was a great business model was horribly wrong and missed the mark completely. I would venture a guess that business has dropped significantly in specialized professions. Good luck Indeed if this is your last ditch effort to capture revenue.

I had to post negative reviews on a handful of review sites, but posting here finally got someone from Indeed to take care of the matter on their end.

I just got scammed by a job offer that used a recruiter from Indeed. All the sudden I got about 10 offers from jobs I never applied for. They got my last four digits saying it was to make sure I was able to work in the USA.

I've received several text message verification codes attempting to verify my log in attempt. I was not trying to log in and believe that someone was trying to "hijack" my account. When attempting to reach out to Indeed I discovered that they have no customer service phone number, live chat or really any visible way to contact them to discuss this. What protocols are in place to prevent someone from using my name, telephone number, address and email address to create a fake account? How am I to protect myself from this?

Indeed is a Joke and I believe that half if not all the Job postings are a Dead end. I have Applied for numerous Job Listings that I am qualified for, but never receive Interviews or if I do go to Interview all of a sudden the Hiring CEO or Staff member had a Family Emergency and needs to Reschedule for another Interview date, but never receive a message or Phone call back from the Company.

First and foremost, you have it that you are looking for a job at a 15 mile distance from your home but I constantly receive out of your state posts and over 15 mile radius distance from my home. If I live in New Jersey, why would Indeed send me posts for jobs in Pennsylvania? Job posts sent to my email doesn’t fit my qualifications. I don’t recommend Indeed to anyone. I even received job posts that’s in California when I live in NJ.

This site is absolute trash. They have the worst quality jobs and no matter WHAT you set as your preferred location, full or part time, etc. as filters, it literally doesn't matter at all. They will return results ENTIRELY wrong for you, without fail, every time and without any recourse or way to fix it. I hope I live to see this business fail and if you're an employer, use anything but Indeed. It's trash water.

Indeed is garbage. Don't use it. They'll communicate with you initially, get your money and then never help you again. They won't share phone numbers or emails and only give you a 1-800 to Jamaica and they'll just hem and haw transfer. You say they'll start a case then ignore you. I'm cancelling. What a waste of money.

Indeed does not do enough to prevent fraudsters from posting fake job listings. I recently applied to a job listing on Indeed for Redfin. It turns out that it was a fraudster pretending to be a Redfin hiring agent. This fraudster has my resume which contains name, phone number, home address as well as education and employment history. Thankfully, I caught on before attending an interview but Indeed was far too slow in taking this fraudulent ad down. Meanwhile, my personal information is with goodness knows who. I will never use Indeed again.

I previously had great experiences using Indeed. Job offers, interviews, etc.. In the past year though it has been difficult to get filters to stay on, keeps referring me to RN jobs I have no medical background.. The listings are not clean. Ex. Jobs are staying on there for well beyond 30 days. There has been one specific job I know for sure is a ghost posting as they refresh it monthly for the last year (*cough* CARDS Waste Management we see you). There are so many ghost positions it's insane. Please do better check in with the employers. Hold everyone a little more accountable, make your filters work.

Wow, I had such a terrible experience with this company and I can’t even write a Google review about it. They offered me a free credit to sponsor a job listing. I had gotten. Many responses and I wasn’t getting any hardly. I decided to use that credit. When the credit was used, I want to keep my job posting up because initially I had said I wanted to hire somebody within a week. Well that to me, he did not indicate by any means that I would be paying $35 a day to continue to have this job posting on Indeed but I have been charged $465. When I called the company to complain and ask for some of my money back at least, they were completely rude and dismissive and had zero solutions or sympathy. Sure using indeed, but don’t ever use their sponsor tools or credit without being extremely careful and don’t expect anything if you have a problem with customer service.

I used to believe that Indeed was not a scam. But now I believe it is a Scam. I am a mature worker, so I largely ran into age related biases. I was a member of Indeed for many years. But I recently got hired with a company.. But then I got a letter from Indeed stating that they had not hired me and "Moved to the next level". They used the word unfortunately. But yesterday, Even though I had been hired, and working for this company for days, they told me the company decided not to hire me.. They were COMPLETELY WRONG.! So, it is now my educated opinion that INDEED IS A SCAM!

As an employer, I was on Indeed's site. I read the payment structure and thought that I understood what was proposed. In fact, Indeed charges you incredible amounts of money with next to no credible results. I would not recommend Indeed to any employer. My industry is real estate but you are better off advertising in a newspaper classified section..

Legitimately the WORST job website, data harvesting, ghost posts, half the listings are fake, 90% of the applications never go through, I can't tell you how many times I scheduled an interview through Indeed, showed up, and the interviewer said there was nothing scheduled and they didn't see any applications. It's garbage.

As I have hearing impairment, I do not own a telephone. This appears to mean that I am currently locked out of viewing my own information, checking on what job replies I might have, or viewing the terms and conditions that Indeed invite me to agree to. How can it be legal for you to agree to terms and conditions without viewing them? I have been unhappy with the customer service replies, which appear to be auto-generated, and to ignore the information given to customer service. I find myself in a loop of password denials and poor customer service. One star, but I hope this does not raise Indeed's average.

Most of the new jobs I apply for end up as "expired". Likely no big deal to them, but if your bills are due and your kids are hungry, finding a job is key. Indeed can take a long walk off a short pier.

They take your freedom of speech, your story you try to tell about what a company has done to you in a review about the company, and they reject it. My own feeling is that they are paid by companies to do so. I cannot believe I got on there, wrote what went on at this job and they completely rejected my review and made it to where nobody else could read it. I will never use Indeed.com again. Taking freedom of speech that is in no way vulgar or threatening is wrong. Do not believe the reviews you read on there because indeed.com will not allow bad reviews on all companies.

Why would they get rid of resume editing, template.. & only leave the weirdest option- to upload your own (ok) but the it reformats it in its own style. Used to be great, now almost useless in resume department. 👎

I am licensed to practice law in Connecticut. Indeed bombards me with job postings for jobs that are limited to lawyers licensed in states other than Connecticut. I can not apply for those jobs. It takes time to shift through the jobs Indeed sends me to see if I am qualified to apply for the job. I have reached out to Indeed for help. My comments to Indeed have been respectful. The Indeed staffer said they would work on the problem but if I was dissatisfied I could always block Indeed on my computer. AI is a great asset but it is not a replacement for human input. An Indeed staffer could use rubrics to refine the AI prompt to limit the AI search to jobs that do not require a law licenses in a state other than Connecticut. An Indeed staffer should review every potential job to see if it matches my resume, before they send it to me. Indeed has the capacity to do a better job.