Indeed Reviews

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About Indeed

Pros
  • User-friendly interface
  • Abundant job listings
  • Timely job notifications
Cons
  • Poor customer service
  • High costs for services
  • Inaccurate job postings

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Indeed Reviews

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    How do I know I can trust these reviews about Indeed?
    • 4,649,756 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer ServiceStaff

    Reviewed April 2, 2025

    Yet another 1-star review... The invoice practice are DECEITFUL. The first partial month, I received an invoice. There was mention that if you did nothing, your credit card would be charged ... only an address to remit a check to. So I sent them a check. Two days later, my credit card was charged. I sent an email, waited a week for the request to trickle down to accounting and then waited two weeks for the refund to be posted to my card. THEN, the second month... for 6 days, (although I think it was either 4 or 5) I was charged "an average of $44", which should come to $264, except I was charged $296. I called them. The agent and his supervisor were condescending, explaining that some days were more, some days less, and an average is somewhere in between (I have a doctorate degree...). And simply deflected my questions on how the math came. So... this is my only recourse. And never plan to use them again.

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    Response from Indeed

    Hi there,

    Thank you for taking the time to share your feedback with us. We would be happy to have a look into your Indeed account to clarify your billing for you. If this interests you please follow up with us by email from your Indeed account email address so we can locate your account to socialcare@indeed.com.

    Reviewed March 14, 2025

    Indeed keeps sending jobs out of my region/travel area and does not match my skills or education. I have even updated my information to ensure it's correct, yet still receive requests to apply for jobs that are not close to my travel area. Plus when I search for a job and find one I like it immediately states the position is closed. However, if I go to the actual Company site for that position they are still hiring.

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    Response from Indeed

    Hello, thank you for taking the time to share this with us. A member of our team has responded to your via private message.

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      Profile pic of the author.

      Reviewed March 9, 2025

      I have applied for many positions using Indeed site, as an IT professional seeking part/full time employed either in my career field or retail or customer service industry. In my opinion there not much good I can say about indeed.

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      Response from Indeed

      Hi Richard, we know job searching can be tough and we’re here to help! While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers

      Profile pic of the author.

      Reviewed Feb. 22, 2025

      Jobs that are posted doesn’t notify job seekers. Too many job listings that are out of state. I gave several feedbacks to Indeed.com about posting out of state jobs and jobs that I don’t qualify for but they continue to post these jobs. I have it saved commute distance for 25 miles and they give me an hour distance jobs. I don’t recommend anyone to search for jobs at this site.

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      Response from Indeed

      Hi Orito,

      Thanks for leaving us a review. We will follow up with you via to PM to address this.

      Best regards,

      The Indeed Team

      Sales & MarketingStaff

      Reviewed Feb. 19, 2025

      I am a consultant so I essentially interview for a living. I just experienced the crappiest 'interview' on Indeed for a job with the same project mgmt title as I have now - only to realize it was actually for a warehouse fulfillment job! The tech mgr conducting it was taking notes the whole time, but also never made an effort to look at me on camera or make any sense of connection. He abruptly cut me off at minute 13 of a 15 minute interview. I asked if I could ask questions to only be told only if they/HR deemed me a fit (for the bait and switch job). I then said thank you and disconnected him, and promptly received the 'not selected by employer' message. I did report this posting on multiple sites - so why is it allowed to remain up?

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      Response from Indeed

      Hi J, we're sorry to hear about your experience. While Indeed is not directly involved in the hiring process, we’d be happy to take a closer look! We will follow up with you in DM. Thank you.

      Customer ServiceSales & MarketingStaff

      Reviewed Feb. 14, 2025

      I have been using this company for many years for my small business. I just closed down my account after being rejected with no reason for smart sourcing as well as had an ad going for 1 week in January. Only to be charged a full month as in 30 days for a 7 day run. NOT user friendly for a small business and this was after talking to a being guided by representatives. All in all a huge expense, time waster as I spent much time on the phone and then to be charged so much and not get any leads. I will be using Zip Recruiter for my future needs.

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      Response from Indeed

      Hi Sharyn, thank you for leaving a review. It is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're likely experiencing. Please reach us at 1800 462 5842 Mon-Fri so we can help!

      Price

      Reviewed Feb. 9, 2025

      Indeed is not worth it. Don't like it all, the jobs that are offered are terrible. I had better experience looking on other platforms. They have the same jobs posted. It never updated jobs. They need more support.

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      Response from Indeed

      Hi there, we know job searching can be tough and we’re here to help! While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers

      Reviewed Feb. 6, 2025

      They seem to have a lot of ghost job postings. When you apply to them - With having all the qualifications on the job posting, but when you apply through Indeed, you get an instant rejection, but the job is never filled even after 6 months. Although, we you don't go through Indeed and apply directly to the employer's website, you get an interview and the Employer said "We never got to review your resume, if we did we would have never rejected your application!" It's Indeed's ATS system that rejects you most of the time, even for a simple gap in employment date, or 1st time employment seekers, etc.

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      Response from Indeed

      Hi Joy, when you apply for a job on Indeed it is sent directly through to the employer's Dashboard and appears in the Candidates section of their Indeed account. It is the responsibility of the employers to ensure they are reviewing all candidates and appropriately following up with them. If you come across a job that you have concerns about please send us an email with more details to socialcare@indeed.com and we will ensure it is checked out.

      Customer ServiceStaff

      Reviewed Feb. 6, 2025

      This is an employee owned company that truly cares about their employees. If you are a person that focuses on teamwork and open communication make sure you visit today and apply!!! Great leadership that truly cares about each person who works!

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      Customer ServiceSales & MarketingReliability

      Reviewed Jan. 30, 2025

      I guarantee I won't get a response from them, but here goes. I used to like Indeed for their reliability and quality of jobs, until recently. Like the last 3 years. They use absolutely NOTHING but bots, now. No one reads your resume, no one calls or messages you back when applying. And when they do, IF they do, it's a turndown. Now, my resume is more than worthy of a simple reply. But, why would I, when it's bots reading it? Bots looking for "keywords" and if they don't find those words, then you might as well not exist.

      Indeed's quality of reliable jobs is absolutely non-existent, now. It's sad and disappointing. Because what is the point of having your site running if you're not listing any companies that are ACTUALLY looking at our resumes. Actually, calling or contacting you back. So, yeah. Indeed is about as worthy as an old coupon from 1987: Pointless. Do yourselves a favor, and find another place to find jobs. That employ HUMANS and not bots. They're a whole system of clowns behind Indeed, now. Smh.

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      Response from Indeed

      Hi, we know that the job hunt can be a tough process. Especially not hearing back from employers. Indeed's goal is to help better connect employers with candidates however, we're not able to guarantee that they'll respond to applications. In this case, we recommend checking out our Career Guide: https://ca.indeed.com/career-advice. It contains many different articles that could be helpful to your job search. Good luck!

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      Indeed author review by Anne Mercer

      Since its founding in 2004, Indeed.com has become one of the largest job search engine sites on the Internet. Indeed operates in over 50 countries and in 28 languages.

      • Indeed Resume: Indeed allows job seekers to upload their resumes, or they can build a resume with Indeed’s helpful resume tool.

      • Indeed Publisher Program: Joining the Indeed Publisher Program allows consumers to include search tools on their company’s website. Publishers earn money based on traffic from their site to Indeed.

      • Indeed blog: Indeed’s regularly-updated blog contains advice for employers and job seekers as well as in-depth information about global market trends. Indeed also has a blog dedicated solely to engineering. These blogs have regular postings to keep information current and useful.

      • Job seeker profile: Creating a profile on Indeed is fast and easy. Job seekers can save searches and job postings, and, in some cases, they can apply directly through Indeed.com. Other features like job alerts and management tools help keep the search process organized.

      • Salary and job trend analytics: Indeed.com allows users to view analytics from several different professions. Employers and job seekers can view this information for free.

      by Anne Mercer Contributing Writer

      Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

      Indeed Company Information

      Company Name:
      Indeed
      Website:
      www.indeed.com