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Indeed
Indeed
Overall Satisfaction Rating
1.22/5
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    3
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    0
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Based on 92 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Indeed

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Last updated: May 23, 2018

119 Indeed Consumer Reviews and Complaints

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Verified Reviewer
Original review: May 23, 2018

I have no idea how these guys even got my credit card number. I'm not sure if they have other fake websites, but please do not use this resource for your job hunt, or job posting. They have no contact info on their site... That's always a problem. They continue to try and charge my card for $100-$200 at a time. Total scam site. I doubt their job postings are even real.

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Verified Reviewer
Original review: May 22, 2018

My brother and me have interviewed 15 candidates for 2 job positions with Indeed. The candidates are of poor quality and often do not show up for an interview and fail to give a courtesy call that they won't be making it!

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Verified Reviewer
Original review: May 22, 2018

They are the top worst of the job boards when most companies are supposedly perusing for their next hire. Unlike Monster or CareerBuilder which allow a simple resume upload, even multiple resumes, Indeed plain overall sucks. Their platform is backwards archaic. Your resume upload turns into a lopsided "reformatted" page, with your information scattered all over the place, forcing you to waste time editing everything. Just an utter joke. Only use Indeed to job search, NOT resume upload.

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Verified Reviewer
Original review: May 15, 2018

I have used Indeed both as a hiring manager and while looking for work. The reality is that Indeed has hit critical mass and along with LinkedIn, has become one of the top two employment websites. I've hired people using Indeed, and I've been hired using Indeed. I do agree that their pricing policy can be shady which is why it's imperative that you track it closely when using it to hire people. Make it clear to your Indeed rep that you are not willing to spend more than x dollars and establish it through emails, so you have something in writing. If you're looking for work, be sure to check the resume formatting because when you upload your resume it won't necessarily look the way you uploaded it.

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Verified Reviewer
Original review: May 10, 2018

I have applied to thousands of different positions in my area over the past two years and have received one interview. Several of the businesses that I followed up with told me they never had a position open and they never received my resume. I have extensive experience and a B.A. in paralegal yet have not gotten any viable leads from Indeed.com. I would highly suggest people find an alternative method of finding employment.

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Verified Reviewer
Original review: May 9, 2018

I called a company regarding a resume I sent and they stated that they never had that job. Someone is using a company name, posting an ad for the job and poor candidates like me are sending in my resume. I've APPLIED to OVER 1,000 jobs on Indeed over the last 8 years and I never was hired for one and I received 5 screening calls. They're RUNNING TV ads that are fake and need to be shut down!!!

4 people found this review helpful
Verified Reviewer
Original review: May 6, 2018

Indeed.com turns out to be a deceitful, disappointing potential resource for the very limited amount of potential employee pool. Indeed.com now wants to CHARGE me to access resumes. Now, am I right for thinking it should be the job seekers that have to pay to get their resume visible? Why should I pay to look at resumes? This source has been available for free for the last few years...out of the blue I lose access and am being asked to pay to look at resumes. NO THANKS, indeed.com. YOU ARE NOT GETTING A DIME FROM ME. CHARGE THE JOB SEEKERS FOR THE RIGHT TO POST. Stop wasting the employers time, and stop begging us for money. We get enough of that from the employee pool.

6 people found this review helpful
Verified Reviewer
Original review: May 2, 2018

As with all others on this site with similar experiences utilizing this company, we too have fallen victim to the devious practices of Indeed.com. As stated by others, cancelling your account is not an option according to the so called account managers with this company. They will charge you what they wish to without pre-approval and state it is predicated upon previous results. Our results were limited to zero and yet we were continuing to be charged.

When challenged, the manager (Steve) refused to reverse any charges claiming fault was on our side in creating this account individually rather than utilizing an account manager to do so. If you sign up - account managers are not at the ready and they make it simple for you to become trapped into their web of unethical, despicable business practices. A word of caution to all those who have or are using this service - first...don't and second - if you have call your CC company and block them from future charges. This is how they increase profits thru fraudulent billing.

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9 people found this review helpful
Verified Reviewer
Original review: May 2, 2018

Worst thing about Indeed.com is the fact that there is no option to cancel your account. In fact it's very hard to figure out how to stop them from continually billing your credit card. This is by design. In the long run they will ruin their reputation as a legitimate business. I suggest reporting the card stolen or lost and getting a new one. It's the only way to get rid of this company.

12 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: May 1, 2018

I received a bill for almost 200.00 dollars after posting an ad on Indeed. Word of advice NEVER EVER supply these crooks with your credit card. They have a complicated and deliberately CONfusing billing structure that is designed to rip off small business. You get tons of applicants that are in no way qualified for the position. I will be disputing this charge with my credit card company. I've never felt so swindled in my life.

8 people found this review helpful
Verified Reviewer
Original review: May 1, 2018

Additional fees are not clearly explained - While Indeed offers a broad exposure to potential employees, I was very surprised to learn what I thought was a one-time $20 fee accrued to more than a $275 fee before I noticed this. Since the position I posted was local and low-paying, the fees are not justified. Be cautious and read the fine print on this one!

6 people found this review helpful
Verified Reviewer
Original review: April 26, 2018

Posted a job opening this past Monday for a technical coordinator and dispatcher for my business. Within 24 hours I had over 100 resumes and a bill for well over $200.00 from Indeed. We were very specific regarding what qualifications we were looking for in our candidates in our posting. We received resumes from bartenders, home health aides, lawn mowers, kitchen workers, teachers, sandwich decorators, etc.. There were only two candidates that applied that had any technical experience and they had less than 4 years in unrelated fields.

I emailed and called Indeed about my concerns, spoke to two individuals about my disappointment and the invoice. All they could do was issue me a $100.00 credit on my next job posting. No matter how hard I pleaded my case, they would do nothing about my cost for the JUNK resumes that we received. I will be disputing the charges on my credit card.

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7 people found this review helpful
Verified Reviewer
Original review: April 25, 2018

Every time I have promoted a job listing on Indeed, they take it as an open invitation to charge my card at will. When you post a job they ask if you want to promote a job listing. Promoting a Job means you are agreeing to pay a certain amount per qualified applicant that applies to your post. You can put a limit per day and how many days you are promoting it. Indeed completely ignores this and charges ridiculous amounts. I paid the first invoice and specifically informed Indeed that I was not happy. I informed them that I did not wish to promote the listing anymore and that they were not to charge my Credit Card again. Less than a month went by and they charged my card more than double the first amount. With all of the ways to run job listings with better results, STAY AWAY FROM INDEED!!

8 people found this review helpful
Verified Reviewer
Original review: April 20, 2018

You will spend weeks and hours applying without knowing how long the potential employers will keep you. Tremendous waste of time. Some require hours just to send a resume. I am looking for other ways. This is not the way. In fairness applying for jobs has become sterile and robotic. It is a shame, for there is real connection just time wasted.

10 people found this review helpful
Verified Reviewer
Original review: April 18, 2018

I've advertised on Indeed reluctantly over the last couple years. I'd say less than 5% of applicants are qualified for the job, and less than 2% are qualified for the job, and actually know what job they applied for. You could require an MBA and a degree from Harvard in mathematics, and you'd still have high school kids with no experience applying, and paying for those applications. Example: I was hiring a management position for my retail business, it required 1 year of management or 2 years of retail, and living in my city. Out of the 50 applications I got, 5 met my requirements. Of that 5, only 2 actually were interviewed because the other 3 didn't even know they applied for the job. That campaign cost me $100USD and I never did hire from it. My last job post had about 100 applicants, and maybe 4-5 were worth interviewing, but barely. The amount of time to review these 'applications' was hardly worth the effort and definitely not worth the money.

9 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: April 16, 2018

Indeed job site advertises for your comfort level of budget. They restrict a minimum of $5/day. At the end of the month, they had charged me over $80 and none of their candidates worked out. I could not and did not hire anyone from their site. I could had spent $25 on Craigslist for the same result.

5 people found this review helpful
Verified Reviewer
Original review: April 7, 2018

Indeed online site uses the bait and switch tactic. If you do not read all the fine print pages... You will get hundreds of dollars in charges adding up very quickly. I filled out a per day amount and a total per posting but this did not matter. In one month my credit card was charged over $1100... And the candidates were not appropriate for my job either!! TOTAL SCAM!!! ATTORNEY GENERALS AND CLASS ACTION SUITS WILL BE COMING SOON!!

18 people found this review helpful
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Verified Reviewer
Original review: April 7, 2018

I wrote a review for a previous employer, Texas Silencer Company, which was negative. I worked for this company for 8 months and they owe me over $60,000. The CEO, Seth ** committed fraud in failing to pay me and another sales rep. I am trying to warn others so that they do not fall into the same trap. Seth ** outright lied to me and all our customers. Is there a reason why they will not print negative reviews on employers? The positive reviews are obviously written by the executive team.

13 people found this review helpful
Verified Reviewer
Original review: April 5, 2018

Beware of the Double-Talk and the Bait and Switch. I advertised a job listing on the Indeed website and we were told the Daily Rate $30.00 selected was simply a ceiling to ensure we would not spend in excess of that amount, but our actual charges would be based on the amount of clicks we received per day. If you get this double-talk be sure to ask the cost per click, because the inference is your click charge cannot exceed .20 - .30 cents per click. WRONG!!!

These rip-off artist are have something called a daily average (which they don't fully explain) that did, in my case, cost something to the tune of $5.30 per click. I was ripped-off for basically $376.00 dollars for the month, and the real insult was we only had 6 applicants and didn't hire any of them. We paid $35.00 for a Craigslist ad and received a much greater response. When I called to speak with someone about the confusion, I got a bunch of more rude double-talk with no viable solution. My next stop is to write the Attorney General's office about this Double-Talk/Bait and Switch tactic used by this company.

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12 people found this review helpful
Verified Reviewer
Original review: April 3, 2018

I have worked with Indeed over the last three months and posted three positions. I have "sponsored" all of them which means we have a budget and pay per click for anyone looking at our postings. Two of these three positions is "open" and yet I cannot find them anywhere on Indeed when I specifically search for them and I've tried to contact Indeed over chat, two phone calls, and email with no success. I think the interface they have for employers is great but it's frustrating not being able to find my postings that we are paying for and even more frustrating not being able to talk to a customer support person.

10 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 30, 2018

Our business recently posted for help on Indeed. We chose a $50.00 for part time help. We had went through that budget in a week with several applicants, yet not one followed up, even though we did on our end and they "claimed" they were interested. Concerned that where we were only offering part time we open the position up to full time and added another $50.00 to our budget. The same exact thing happened with only one applicant showing up and when he was done his interview he asked our manager to sign a paper to show he had been there for an interview! Makes total sense! These applicants are applying in order to get their unemployment benefits. When I contacted Indeed they said it was good in that it enables me to disqualify candidates! They were not even interested to being with. It is like throwing your money out of the window! Do not bother!

13 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 26, 2018

I recruit home based people for my company, across a number of countries. Firstly, there is no allowance for home-based work and I have to choose a city in that country, which means I limit my options for employees. There needs to be a home-based/telecommute option. But that's not the main thing. When I started I was only recruiting for Australia, but then my role expanded and I had to recruit for other countries. I placed notices for a few of these and at some point noticed that I had no response. I had to go into the site to find that my notice was not visible and I was expected to pay to make it visible. No explanation.

Eventually I found out it was because I was advertising in different countries. So I took all of them down and tried to use Indeed just for Australia, and still they wanted me to sponsor. To and fro with 'customer support' and no luck. As I see it I am now just like anyone else using the site. I promise not to post for other countries but they WILL NOT go back to how I was before and let me post free. This is discriminatory and just aimed at getting money for them. I am disgusted. Read all the other negative reviews before you use them.

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9 people found this review helpful
Verified Reviewer
Original review: March 22, 2018

I registered as an employer on Indeed.com, due to their reach and their claim that you can post unlimited free job postings. I went ahead, upon approval, to post 5 jobs for courier drivers on their site. I got a call from their sales rep, saying that paying for job postings will yield more candidates. I told them, that as a startup, I do not yet have a budget, but upon funding, we could end up being a lucrative customer for them.

After posting a total of 5 jobs, we received around 280 applicants in 3 days. Then, I was downloading another 30 that showed up on their portal and suddenly the applicant resumes disappeared. The message said that we were disabled and could dispute their decision. I did and spoke to one of their customer service reps. They said they would get back to me. One week later I receive an email that our type of jobs was not acceptable to them. How could that be? We were hiring drivers; not porno stars?

We went back and forth a few times and even after I offered to pay, they still refused to allow me to post again. It is almost like they have a bunch of kids working there. I called the Connecticut Attorneys Office and they indicated there was no reason to terminate us. Today, I filed a formal complaint with the State of CT Attorney General's office, plus spoke with top management at Google. Google reviewed my complaint and agreed with me that Indeed.com was wrong in their actions and may remove their listings from appearing on Google until Indeed changes their policies to not violate state laws. You cannot offer free job postings and then refuse to honor them.

Indeed should post clear policies as to their pricing and terms of free job posting, so it is easy to understand their policies. I am hoping Google follows through, which I think they will and remove Indeed from Google listings. Another issue I find with Indeed is their job listings are stale, 50% of the time, so as a job applicant, you waste time applying for jobs in Indeed.com. They are a horrible choice for employers and employees and I urge everyone to boycott Indeed.com. They are a horrible company and they blatantly violate state laws. Stay away at all costs.

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16 people found this review helpful
Verified Reviewer
Original review: March 20, 2018

I signed up to find work in the arts (visual, performing and art history) and you would not believe what I was sent as potential offers... CNA, CPA, Automotive mechanic, cook, you get the idea, whatever, and not even in my State yet alone in my City. What the heck? Obviously I unsubscribed but I felt oddly cheated, as one has expectations.

11 people found this review helpful
Verified Reviewer
Original review: March 7, 2018

I had been using Indeed to hire for courier positions for the last several months. With a "free" ad, I was receiving a steady stream of potential candidates. We have several site locations across the United States and due to the nature of our industry, turnover rate is higher than we would like it to be. After several months of posting ads, Indeed froze our account and stated that all our jobs needed to be sponsored from now on. I was contacted by their sales rep and after discussing our company needs, he indicated he was going to note the account and my ads should be fine. That never happened.

With a need to run the ads, I sponsored 3 ads for our site location. HUGE MISTAKE!!! The number of candidates came to a screeching halt. This was followed up by a sales rep wanting us to sign up for a monthly budget and he would guarantee the responses would increase. I expressed my concern over the lack of response after sponsoring an ad and he indicated he could guarantee a response with a monthly budget. It is when I realized this is nothing but a huge scam. We are currently in the process of locating another job posting board; however, this seems to be a similar practice for many of them.

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20 people found this review helpful
Verified Reviewer
Original review: March 5, 2018

Indeed's basic service is just okay. I have never really gotten very many quality candidates from the service. Zip Recruiter does far better. Worth using for a few extra hiring options until... my account at Indeed was hacked. Apparently an issue for them based on web search. The customer service is horrible. Management has taken the stand that it is the customer's problem. No help resolving, took forever to get them to agree to credit fees billed to credit card, no info on how it happened ("we can't see anything"), and ask for my credentials to other on-line accounts to verify my account with them. Why would I give them other credentials when they can't protect my current credentials? Refused to close my business account at the end. BEWARE!

14 people found this review helpful
Verified Reviewer
Original review: March 5, 2018

I am an employer and have been advertising on Indeed for almost 2 years now. It finally hit me today after paying hundreds of dollars for fake resumes. I get daily emails of all potential candidates who fit my job requirements, when I email them back for $1, I get a response back the next day always saying "so and so reviewed your email and at this point is not interested", all those $1 add up to hundreds of dollars. I went back for months and checked my email and I never got a single candidate responding they are interested.

SO I gather 2 things: Either these resumes are fake and they are not real people, or Indeed has a filter and blocks your request and won't send your request to the candidates. Because they want you to sponsor ads and pay them even more to review the potential candidates, possibly that resume could cost you $10 or $15 or $20 on their site. I also have heard that they have employees who just click on you add to cost you more, because they charge you per click. Either way bad company taking advantage of both employees and employers. I vote we go back to "good old Craigslist".

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12 people found this review helpful
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Verified Reviewer
Original review: March 3, 2018

My experience has been negative thus far to say the least, so I ask, is it the market, is it me, is it the good ol’ boys club of America or is it my resume. I was told my resume was too detailed by coworkers, friends, family, foes etc. I was told many times by employers that I didn’t qualify for a minimum wage entry level part-time job or that position has been filled already, even though they’re still advertising it’s available in bold letters. I think INDEED wholeheartedly knows the jobs offered on their website are around 30% legitimate and 70% bs.

The employers who do call tend to be short and quick hoping you don’t answer mentality and also send robotic emails hoping you won’t reply or if you do it goes off into the black hole of the interweb. Something is up somewhere here when life experienced folk with no criminal records and decent credit are not what they’re looking for even in your own industry you’ve spent 21 years in. I think it gets to a point where you call bs on sending a resume and hope and pray you know someone, because that’s the truth about hiring. They always hire those that cannot steal their particular jobs based on insecurity and they hire those they know personally for their personal trust issues. Sad but qualified people all over country are unemployed because of the boys and now the all new girls club. Good luck to you next generation if this is where we’re heading. Godspeed to all Americans and future Americans. Don’t give up. Don’t ever give up.

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10 people found this review helpful
Verified Reviewer
Original review: March 2, 2018

My sales rep contacted me via telephone and email on a regular basis until I sponsored an advertisement. After sponsoring the ad for two employees I have been unable to reach my rep via email or telephone, which I find extremely unprofessional. Sponsoring an ad with this company turned out to be an expensive and pointless use of my resources and time. I can't even get the rep to cancel our sponsored ad, which was requested several days ago. In my opinion a complete waste of time.

6 people found this review helpful
Verified Reviewer
Original review: March 1, 2018

Looking for a job in this page is annoying. They post that they have tons of jobs available but it is just the same job post over and over. Too many junk jobs. Only a few good ones. Even when you type what are you looking for still showing tons on unrelated jobs. Not good!

13 people found this review helpful

Indeed expert review by ConsumerAffairs

Since its founding in 2004, Indeed.com has become one of the largest job search engine sites on the Internet. Indeed operates in over 50 countries and in 28 languages.

  • Indeed Resume: Indeed allows job seekers to upload their resumes, or they can build a resume with Indeed’s helpful resume tool.

  • Indeed Publisher Program: Joining the Indeed Publisher Program allows consumers to include search tools on their company’s website. Publishers earn money based on traffic from their site to Indeed.

  • Indeed blog: Indeed’s regularly-updated blog contains advice for employers and job seekers as well as in-depth information about global market trends. Indeed also has a blog dedicated solely to engineering. These blogs have regular postings to keep information current and useful.

  • Job seeker profile: Creating a profile on Indeed is fast and easy. Job seekers can save searches and job postings, and, in some cases, they can apply directly through Indeed.com. Other features like job alerts and management tools help keep the search process organized.

  • Salary and job trend analytics: Indeed.com allows users to view analytics from several different professions. Employers and job seekers can view this information for free.

  • Best for: Indeed.com is best for job seekers who want to search broadly for employment and for employers who want wide visibility for their job postings.

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Indeed Company Information

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Indeed
Website:
www.indeed.com

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