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Updated review: Nov. 28, 2023
The following day I was able to get the issue resolved.
Original Review: Nov. 22, 2023
I paid to have my resume done within 2 to 3 business days and it is not ready. And I'm having a hard time communicating with customer service. My interview's in a couple of days and this issue hasn't been resolved.
Hi Carlos, we have sent you a private response to connect you with our Resume Review team for assistance here.
Reviewed Nov. 21, 2023
I've used Indeed for a few years to look for jobs and even put up a resume. I'm tired of receiving possible jobs that are against the specifics I put in place. After reading these reviews, I'm deleting my account. From bad customer service to questionable practices are all detailed here by others reviews and it doesn't look good for Indeed. Indeed it does not.
As Indeed is a keyword-based search engine we recommend using a boolean search to get the most relevant results. We would advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.
Also, check out our videos on Youtube with some great search hacks on Indeed: https://www.youtube.com/watch?v=JF0IukoW8to&list=PL6qIzGkkiXFFGIZ09uOBn4JAGYdooXxfP
The Indeed Team
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Reviewed Nov. 20, 2023
I am writing this review to share my recent experience with Indeed, which has been both perplexing and frustrating. As the owner of PRG, a remote staffing agency, I attempted to set up an account with Indeed to post jobs and source applicants. However, the process hit a roadblock when Indeed paused our account, citing inability to verify our business.
Indeed's request for a utility bill posed a significant challenge, as PRG operates remotely and does not have a physical office with utilities. We were also asked for a business license, tax permits, or an industry-specific license, none of which are applicable to our staffing agency model. In an effort to comply, I provided our Articles of Organization, only to be informed that Indeed does not accept documents from the state of Arizona. I have reached out to Indeed through calls and chats, seeking assistance or alternative solutions, but to no avail. The lack of support and inflexibility in the verification process has been disheartening, especially considering the growing prevalence of remote businesses like ours.
I am sharing this experience to highlight the need for more adaptable verification processes that recognize and accommodate the diverse operational models of modern businesses. It's crucial for platforms like Indeed to evolve and offer support that aligns with the realities of today's business landscape. I hope this feedback prompts a reevaluation of Indeed's verification procedures and spurs improvements that will benefit other businesses facing similar challenges. PRG is a Veteran-Owned business and good enough for the United States government to validate us but apparently Indeed could care less about Veterans.
Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest.
Having said that, we are always working to update and improve our products and features. We will share your feedback with our Product team. Thank you.
The Indeed Team
Reviewed Nov. 15, 2023
As a business owner seeking to utilize Indeed for recruiting, my experience has been overwhelmingly negative and unprofessional. After creating an employer account, I diligently submitted over ten documents, including essential insurance and state license information. Despite this, it took an excessively long three days to merely post a job listing. Further aggravating the situation, after investing $700 in promoting the roles to attract quality candidates, my account was abruptly blocked without explanation. This sudden action resulted in the loss of all my potential candidates and the cancellation of meticulously scheduled interviews.
The lack of a direct communication line or customer support adds to the frustration. There is no avenue to address grievances or seek clarification for the account suspension. This experience has not only caused significant disruption to my hiring process but also reflects poorly on Indeed's commitment to supporting employers. I am sharing this review in hopes of prompting a response from Indeed. It is vital for a platform of this stature to provide reliable services and effective communication channels for its users. My experience, unfortunately, has been far from satisfactory, leading to a substantial loss of time and resources.
Reviewed Nov. 14, 2023
Nobody rates Indeed more than 1 star because otherwise you cannot leave feedback. They don't have any contact information but they keep your resume and contact info. When I have decided to follow up my telephone interviews I found these individuals don't work for the companies they claimed are working. Indeed used to send e-mails requesting to complete "an assessments" so at first I could not figure out why my results were so poor. All my exams I have had in the past, tests have been completed with a score from 97 to 100, so I have scratched my head trying to understand what is going on.
I figured that we keep applying for fake jobs and our "tests" and resumes are needed to hire some underqualified individuals in some unknown places while Indeed is not a real company. They don't even have customer service, address/contact telephone/fax numbers. I guess they are hired to supposedly create jobs that TV reports as new jobs created by state while people cannot get hired in any position. Beware of this website and don't work for someone else who may get job with your resume and your experience. Check the company and see if they even have the job, than apply directly.
If you come across a job on Indeed where the information is not accurate or the company is not what was advertised please send us more details through the contact link above or to our team at email@example.com.
Employers may include skills tests in their application process.
Reviewed Nov. 13, 2023
Terrible. I have been ignored around 4 different times. You can never reach them. They always over charge you for a services that you don't even get. Candidates are underqualified but they still charge you a daily marketing amount. You try to talk to a rep and you get ignored for months. I have been ignored for 6 months at times. I wish they had a better job engine platform. Don't go with Indeed.
Hi Ramon, we are sorry to hear that you are not having a good experience using Indeed. We can see a member of our team has reached out to you by email to assist you, we would advise following up there. If we can assist in any way please send us an email to firstname.lastname@example.org with more details.
Reviewed Nov. 1, 2023
So many 1 star reviews tells you a lot. Indeed offered a 3 day trial, and I was told that a day before the trial was to end, I was suppose to get an email, to give me a heads up, I agreed and took the trial. The day before my trial was to end, I got no emails whatsoever. So on the 3rd day, I went on the site trying to figure out how to cancel my trial. Apparently, there's no cancel, they assume you know how to end a trial yourself, by closing a job you had opened. I'm thinking, once the trial is over, I'd get some kind of message. I got nothing. Finally, I got a hold of someone, and they told me, I had to close my job I had posted, but no charges accrued, so I'm good. Today, I got an invoice, they took 61 dollars from my card. Be aware, once your card is on file, you can't take it off, or delete your profile. You're stuck with them. Stay away from trials.
Hi there, a member of our team has reached out to you by private message to assist with this.
Reviewed Oct. 26, 2023
I got an interview with an employer, verified all the correct information just to find out that, that store was not hiring even though they posted for a position. I've noticed that alot of these posts are over 30 days old and are never filtered or removed from the site. I think Indeed cashes in on desperate people and bait and switch them. It's cruel and very unprofessional to job seekers. I miss the days of going in person to apply instead of trusting internet job boards that prove to be scammy and deceptive. I too have had issues where it seems like you apply and your resume is sent into space to never hear from prospective companies. It's best to cut out these job boards and go directly to the company instead.
Hi Jennifer, job postings on Indeed are uploaded directly by the employer and we always encourage them to close their jobs when they have made a hire. If a job appears on Indeed this means the employer has actively posted the job themselves and should mean that they are hiring for the position. That being said, while we encourage employers to keep applicants updated on their individual hiring processes, we are unable to guarantee that all employers will respond to your applications on Indeed. Un
Reviewed Sept. 28, 2023
Indeed.com job board allows too many supposed companies to post supposed jobs on their boards. They appear to have no filter or real means of filtering or verifying the person or persons allowed to post jobs. People like myself looking desperately for a job go on this board hoping to find a job. Only to find out after spending time and sometimes money the posting nothing more than a scam to scam money. Sometimes, worse. Identity theft or they sell your personal information. Be wary of Indeed and if you have other options than to use Indeed, I suggest you utilize those options. Good luck in your job search.
We want to make sure job seekers are having a safe experience with Indeed. For this reason, your contact information is only shared with employers when you apply for their position or you accept their contact through our database.
For your safety, please review our Security page and these guidelines for a safe job search,
Reviewed Sept. 27, 2023
Indeed gave my information including my phone numbers to companies I was not interested in working for. I received a call for interview from a company trying to hire me for cold calling which is ILLEGAL in my state. I did not give them permission to give my information to this company and now am receiving calls from pushy employers trying to sign me up for a job that is ILLEGAL in my state. Now I am wasting my time answering these calls that I could instead spend looking for a REAL job
We want to make sure job seekers are having a safe experience with Indeed. For this reason, your contact information is only shared with employers when you apply for their position or you accept their contact through our database. We do not have a team that reaches out to job seekers offering positions via text or WhatsApp, or any other communication platform.
If you received communication outside of Indeed offering you a job, that communication is not from Indeed.
Indeed author review by Anne Mercer
Since its founding in 2004, Indeed.com has become one of the largest job search engine sites on the Internet. Indeed operates in over 50 countries and in 28 languages.
Indeed Resume: Indeed allows job seekers to upload their resumes, or they can build a resume with Indeed’s helpful resume tool.
Indeed Publisher Program: Joining the Indeed Publisher Program allows consumers to include search tools on their company’s website. Publishers earn money based on traffic from their site to Indeed.
Indeed blog: Indeed’s regularly-updated blog contains advice for employers and job seekers as well as in-depth information about global market trends. Indeed also has a blog dedicated solely to engineering. These blogs have regular postings to keep information current and useful.
Job seeker profile: Creating a profile on Indeed is fast and easy. Job seekers can save searches and job postings, and, in some cases, they can apply directly through Indeed.com. Other features like job alerts and management tools help keep the search process organized.
Salary and job trend analytics: Indeed.com allows users to view analytics from several different professions. Employers and job seekers can view this information for free.
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