Indeed Reviews

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Pros
  • User-friendly interface
  • Abundant job listings
  • Timely job notifications
Cons
  • Poor customer service
  • High costs for services
  • Inaccurate job postings

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Indeed Reviews

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    How do I know I can trust these reviews about Indeed?
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    Page 1 Reviews 0 - 15
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    Customer ServiceStaffEase of UseRatesTransparencyHonesty & Transparency

    Reviewed June 24, 2026

    I want to share my experience with Indeed’s review system and how inconsistent it can be, especially when dealing with disputes between employers and former employees. In my situation, I received different answers from multiple support representatives when asking the same questions about how reviews are handled, whether employers are notified, and what happens when a review is removed or flagged, which made the process confusing and frustrating. I also experienced situations where a review or rating felt inaccurate or misleading, yet the platform still allowed certain parts to remain, such as a star rating even after written content was removed.

    From a business owner’s perspective, this creates a real concern because employers can be significantly impacted by reviews that may not fully reflect the situation or that are difficult to properly resolve through a consistent process. What concerns me most is the lack of transparency around why certain reviews are removed while others stay, how decisions are made during disputes, and how inconsistent the guidance can be between different representatives. This inconsistency can directly affect an employer’s reputation, hiring ability, and overall trust with potential applicants, sometimes based on information they feel they cannot fairly respond to or correct.

    There also appears to be limited verification in some cases, which raises concerns about how accurately reviews are tied to actual employment experiences. Even when reviews may not be fully representative or verified in a meaningful way, they can still remain visible and impact a business. While I understand the importance of protecting employee feedback, there also needs to be a fair and transparent system for employers, because businesses can be harmed by unclear processes, inconsistent enforcement, and unresolved disputes that remain publicly visible. Overall, the experience has shown that the system can feel inconsistent and difficult to navigate, especially when trying to get clear answers or resolution.

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    Indeed
    Response from Indeed

    Hi Jessica, thank you for sharing your feedback. We understand your concerns and the impact reviews can have on your business. Please note that Indeed only removes reviews that violate our review guidelines. If a review does not violate those guidelines, it may remain live even if you disagree with it. We recognize this may be frustrating, and we appreciate you taking the time to share your experience. Your feedback about the process has been noted and is valued.

    Profile pic of the author.
    StaffTransparency

    Reviewed June 14, 2026

    As an employer, I have been trying to update our employer profile but have been unsuccessful. The website just takes me in circles, which is frustrating enough. I submitted a ticket and have had the worst experience with the ticket, which has been open for a week. Apparently, according to my ticket, I can only be helped 3:00 AM to 11:00 AM Central Time.

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    Indeed
    Response from Indeed

    Hi Cortney,

    Thanks for sharing your experience!

    We have sent you a PM to further assist!

    The Indeed Team

    Resolution In Progress

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      Rates

      Reviewed June 13, 2026

      Set my search parameters and Indeed sends little to nothing relevant. But a lot of job postings that do not match. Which is a waste of time. So much that now I don’t even bother to look at what is sent to me. Example: if I choose a company for whom I may be interested in a career opportunity, they send everything. I am not am I.T. , person, I am not an HR person, I definitely do not want a job in Texas, You get the idea. Either send something that matches or nothing at all, thank you.

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      Indeed
      Response from Indeed

      Hi Rob, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

      We hope this helps!

      Resolution In Progress
      Sales & Marketing

      Reviewed June 5, 2026

      I'm looking for a full time job, and Indeed sends part time jobs into the mix. I also think some of the job postings on it are a scam. I got contacted by one that set up an interview with me giving me an address to go to for the interview, and guess what, there was no such address. All of it was a total con!

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      Indeed
      Response from Indeed

      Hi David, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can pull in unrelated results. To get the most relevant results, enter keywords between quotation marks (for example: "Account Manager").

      If you feel unsure about a job, you can report jobs directly to our review team. To learn more about this, please use the link! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

      Profile pic of the author.
      Customer ServicePriceStaffBillingTimeliness

      Reviewed June 3, 2026

      I would not recommend to anyone!! Beware of cost and watch your credit card. Our office was charged over 2000.00 in one month. We put a budget on like we were told so this is absolutely ridiculous. I tried to contact indeed and the representative could care less and could not answer my questions. No response to emails either.

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      Indeed
      Response from Indeed

      Hi Amanda, when you post a job on Indeed you are in full control of the budget you assign to the job postings. It is up to the account owner to manage the advertsing charges that accrue and you can close a job posting at any time to prevent further charges from accruing. If you would like us to review what you have set up further please send us more details by email to socialcare@indeed.com.

      Profile pic of the author.
      Customer ServicePriceRefunds & Payouts

      Reviewed June 2, 2026

      Hello, My company decided to use Indeed as they have done so many times before for free. However, the company decided to pay for posting this time around. Indeed, charged the company $354.00 for four days. They were very excited to use the pay feature in hopes of getting extreme hits. Unfortunately, that did not happen, and we were left very disappointed. We decided to call to get some answers to our concerns. We were told that we received 9000 views, 271 clicks, 44 started app, 39 applied, and out of all that we only actually had 22 candidates.

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      Indeed
      Response from Indeed

      Hi Terica, we're sorry to hear that you did not receive the expected response to your postings on Indeed. When you sponsor a job on Indeed, your assigned budget will determine the visibility that your postings will receive. The higher the budget, the higher the visibility. We cannot guarantee a certain amount of applications, this is the decision of the candidate who clicked on your posting. If you would like us to review what you have set up, please follow up with us at socialcare@indeed.com.

      Customer ServiceSales & MarketingHonesty & Transparency

      Reviewed May 18, 2026

      Hello... I honestly wouldn't even give Indeed a one star review! They are truly a joke. I have applied for sooooo many jobs, with only to get a response that they are moving forward with the next candidate. This company is a true scam! Folks, please don't waste your time!

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      Indeed
      Response from Indeed

      Hi Abba, we know job searching can be tough and discouraging, especially when you're not hearing back from employers. While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

      Customer ServiceSales & MarketingPriceStaffBilling

      Reviewed May 5, 2026

      EMPLOYERS BEWARE!! I was billed $164 for 3 days worth of job posting advertisements. I was told it was due to my budget & 79 clicks at $2.08 each? What??? Where was this info when I was posting? Customer service rep could care less - she has a schmeel she goes through over & over again to justify their untransparent billing. Super disappointed. Closed my account & removed my payment info.

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      Indeed
      Response from Indeed

      Hi J, Indeed uses a cost-per-click model, so you’re only charged when someone clicks your job. You set your own budget and can pause or close a job at any time to stop new charges. We aim to show estimated costs and settings clearly during posting, and we are sorry this wasn’t your experience. Your feedback helps us improve how we explain pricing and controls. Let us know if you need any assistance, we are here to help!

      Profile pic of the author.

      Reviewed May 2, 2026

      If you were forced to resign from your previous place of employment due to events beyond your control e.g. medical, accident, injury, etc., this platform is a joke!! It forces the user to upload their resume, then from that the algorithm feeds openings that are based on your resume. I had sustained severe injuries as a result of a botched surgery to where I can no longer do physical tasks that my previous job(s) involved. Yet every listing Indeed sends me is physically demanding and requires the ability to do physical tasks I can no longer do.

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      Indeed
      Response from Indeed

      Hello! We have sent you a PM and you can follow up with us there!

      Profile pic of the author.
      Customer ServiceSales & Marketing

      Reviewed April 30, 2026

      This used to be a great place to view jobs. Now they make you log in and give your phone number so you can receive unsolicited calls from unqualified opportunities. Whoever thought this was a great business model was horribly wrong and missed the mark completely. I would venture a guess that business has dropped significantly in specialized professions. Good luck Indeed if this is your last ditch effort to capture revenue.

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      Indeed
      Response from Indeed

      Hi Matthew, thanks for taking the time to share this feedback. We understand it can feel frustrating to be asked to sign in and provide additional details. These steps are in place primarily for security and account protection – they help us verify that it’s really you, reduce fake accounts and scams, and better safeguard your information and job activity. We never want you to feel pressured into unwanted contact, and you can control your communication preferences in your account settings.

      Profile pic of the author.
      Benjamin increased rating by 1 star.
      Customer ServiceOnline & App
      After a positive interaction with Indeed, Benjamin increased their star rating on April 28, 2026.

      Updated review: April 28, 2026

      I had to post negative reviews on a handful of review sites, but posting here finally got someone from Indeed to take care of the matter on their end.

      Original Review: April 27, 2026

      Someone on the site is using my fraudulently using my CC and Indeed is requiring ME to provide the email address fraudulently using my CC on their site before they will stop it, citing privacy concerns of the other party. Cancelled my card, but also cancelling my indeed account.

      Thanks for your vote!
      Indeed
      Response from Indeed

      Hi Benjamin, we have sent you a PM to gather some information. Please follow up with us there. Thank you!

      Sales & Marketing

      Reviewed April 20, 2026

      I just got scammed by a job offer that used a recruiter from Indeed. All the sudden I got about 10 offers from jobs I never applied for. They got my last four digits saying it was to make sure I was able to work in the USA.

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      Indeed
      Response from Indeed

      Hi Tom, we take the security of our job seekers very seriously, we would like to investigate this further, can you please send us an email to socialcare@indeed.com with additional details so we can ensure this is investigated.

      Profile pic of the author.
      Customer Service

      Reviewed April 9, 2026

      I've received several text message verification codes attempting to verify my log in attempt. I was not trying to log in and believe that someone was trying to "hijack" my account. When attempting to reach out to Indeed I discovered that they have no customer service phone number, live chat or really any visible way to contact them to discuss this. What protocols are in place to prevent someone from using my name, telephone number, address and email address to create a fake account? How am I to protect myself from this?

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      Indeed
      Response from Indeed

      Hi Rebecca, we would like to take a closer look at what happened here. We will follow up with you through PM. Thank you.

      Profile pic of the author.
      Customer ServiceStaff

      Reviewed March 25, 2026

      Indeed is a Joke and I believe that half if not all the Job postings are a Dead end. I have Applied for numerous Job Listings that I am qualified for, but never receive Interviews or if I do go to Interview all of a sudden the Hiring CEO or Staff member had a Family Emergency and needs to Reschedule for another Interview date, but never receive a message or Phone call back from the Company.

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      Indeed
      Response from Indeed

      Hi Jed! If a job is still visible on Indeed, it means the employer has actively posted it and is hiring for that role. Our goal is to connect job seekers with employers, but we can’t guarantee responses. However, we want you to have every possible tool and support. Here is a resource that many job seekers find helpful: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Your feedback will be passed along!

      Profile pic of the author.
      Customer Service

      Reviewed March 23, 2026

      First and foremost, you have it that you are looking for a job at a 15 mile distance from your home but I constantly receive out of your state posts and over 15 mile radius distance from my home. If I live in New Jersey, why would Indeed send me posts for jobs in Pennsylvania? Job posts sent to my email doesn’t fit my qualifications. I don’t recommend Indeed to anyone. I even received job posts that’s in California when I live in NJ.

      Thanks for your vote!
      Indeed
      Response from Indeed

      Hi Orito, if a certain job title has limited availability in a location, our search engine automatically shows other jobs beyond your initial search query. Indeed’s search engine is built to surface the most relevant roles. Broad keyword matching or limited context can pull in unrelated results. We’re continually refining this so the right jobs show first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

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      Indeed author review by Anne Mercer

      Since its founding in 2004, Indeed.com has become one of the largest job search engine sites on the Internet. Indeed operates in over 50 countries and in 28 languages.

      • Indeed Resume: Indeed allows job seekers to upload their resumes, or they can build a resume with Indeed’s helpful resume tool.

      • Indeed Publisher Program: Joining the Indeed Publisher Program allows consumers to include search tools on their company’s website. Publishers earn money based on traffic from their site to Indeed.

      • Indeed blog: Indeed’s regularly-updated blog contains advice for employers and job seekers as well as in-depth information about global market trends. Indeed also has a blog dedicated solely to engineering. These blogs have regular postings to keep information current and useful.

      • Job seeker profile: Creating a profile on Indeed is fast and easy. Job seekers can save searches and job postings, and, in some cases, they can apply directly through Indeed.com. Other features like job alerts and management tools help keep the search process organized.

      • Salary and job trend analytics: Indeed.com allows users to view analytics from several different professions. Employers and job seekers can view this information for free.

      by Anne Mercer Contributing Writer

      Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

      Indeed Company Information

      Company Name:
      Indeed
      Website:
      www.indeed.com