Indeed Reviews

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About Indeed

Pros
  • User-friendly interface
  • Abundant job listings
  • Timely job notifications
Cons
  • Poor customer service
  • High costs for services
  • Inaccurate job postings

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Indeed Reviews

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    How do I know I can trust these reviews about Indeed?
    • 4,862,565 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer Service

    Reviewed April 9, 2026

    I've received several text message verification codes attempting to verify my log in attempt. I was not trying to log in and believe that someone was trying to "hijack" my account. When attempting to reach out to Indeed I discovered that they have no customer service phone number, live chat or really any visible way to contact them to discuss this. What protocols are in place to prevent someone from using my name, telephone number, address and email address to create a fake account? How am I to protect myself from this?

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    Indeed
    Response from Indeed

    Hi Rebecca, we would like to take a closer look at what happened here. We will follow up with you through PM. Thank you.

    Resolution In Progress
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    Customer ServiceStaff

    Reviewed March 25, 2026

    Indeed is a Joke and I believe that half if not all the Job postings are a Dead end. I have Applied for numerous Job Listings that I am qualified for, but never receive Interviews or if I do go to Interview all of a sudden the Hiring CEO or Staff member had a Family Emergency and needs to Reschedule for another Interview date, but never receive a message or Phone call back from the Company.

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    Indeed
    Response from Indeed

    Hi Jed! If a job is still visible on Indeed, it means the employer has actively posted it and is hiring for that role. Our goal is to connect job seekers with employers, but we can’t guarantee responses. However, we want you to have every possible tool and support. Here is a resource that many job seekers find helpful: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Your feedback will be passed along!

    Resolution In Progress

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      Customer Service

      Reviewed March 23, 2026

      First and foremost, you have it that you are looking for a job at a 15 mile distance from your home but I constantly receive out of your state posts and over 15 mile radius distance from my home. If I live in New Jersey, why would Indeed send me posts for jobs in Pennsylvania? Job posts sent to my email doesn’t fit my qualifications. I don’t recommend Indeed to anyone. I even received job posts that’s in California when I live in NJ.

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      Indeed
      Response from Indeed

      Hi Orito, if a certain job title has limited availability in a location, our search engine automatically shows other jobs beyond your initial search query. Indeed’s search engine is built to surface the most relevant roles. Broad keyword matching or limited context can pull in unrelated results. We’re continually refining this so the right jobs show first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

      CoverageMaintenance

      Reviewed Feb. 25, 2026

      This site is absolute trash. They have the worst quality jobs and no matter WHAT you set as your preferred location, full or part time, etc. as filters, it literally doesn't matter at all. They will return results ENTIRELY wrong for you, without fail, every time and without any recourse or way to fix it. I hope I live to see this business fail and if you're an employer, use anything but Indeed. It's trash water.

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      Indeed
      Response from Indeed

      Hi Jason,

      We are very sorry to hear that you feel this way, we would like to assist with your search to help ensure you are seeing the most relevant results. Can you please send us an email to socialcare@indeed.com with more details on the search you are running so we can work with you on this. Thanks!

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      Customer ServiceStaff

      Reviewed Feb. 24, 2026

      Indeed is garbage. Don't use it. They'll communicate with you initially, get your money and then never help you again. They won't share phone numbers or emails and only give you a 1-800 to Jamaica and they'll just hem and haw transfer. You say they'll start a case then ignore you. I'm cancelling. What a waste of money.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaff

      Reviewed Feb. 20, 2026

      Indeed does not do enough to prevent fraudsters from posting fake job listings. I recently applied to a job listing on Indeed for Redfin. It turns out that it was a fraudster pretending to be a Redfin hiring agent. This fraudster has my resume which contains name, phone number, home address as well as education and employment history. Thankfully, I caught on before attending an interview but Indeed was far too slow in taking this fraudulent ad down. Meanwhile, my personal information is with goodness knows who. I will never use Indeed again.

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      Indeed
      Response from Indeed

      Hi Jennifer, your experience on Indeed should always feel secure. If you feel unsure about a job, you can report it directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

      For your safety, please review our Security page and these guidelines for a safe job search,
      https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search

      https://www.indeed.com/security

      Reviewed Feb. 3, 2026

      I previously had great experiences using Indeed. Job offers, interviews, etc.. In the past year though it has been difficult to get filters to stay on, keeps referring me to RN jobs I have no medical background.. The listings are not clean. Ex. Jobs are staying on there for well beyond 30 days. There has been one specific job I know for sure is a ghost posting as they refresh it monthly for the last year (*cough* CARDS Waste Management we see you). There are so many ghost positions it's insane. Please do better check in with the employers. Hold everyone a little more accountable, make your filters work.

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      Customer ServicePriceRefunds & Payouts

      Reviewed Jan. 30, 2026

      Wow, I had such a terrible experience with this company and I can’t even write a Google review about it. They offered me a free credit to sponsor a job listing. I had gotten. Many responses and I wasn’t getting any hardly. I decided to use that credit. When the credit was used, I want to keep my job posting up because initially I had said I wanted to hire somebody within a week. Well that to me, he did not indicate by any means that I would be paying $35 a day to continue to have this job posting on Indeed but I have been charged $465. When I called the company to complain and ask for some of my money back at least, they were completely rude and dismissive and had zero solutions or sympathy. Sure using indeed, but don’t ever use their sponsor tools or credit without being extremely careful and don’t expect anything if you have a problem with customer service.

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      Sales & Marketing

      Reviewed Jan. 29, 2026

      I used to believe that Indeed was not a scam. But now I believe it is a Scam. I am a mature worker, so I largely ran into age related biases. I was a member of Indeed for many years. But I recently got hired with a company.. But then I got a letter from Indeed stating that they had not hired me and "Moved to the next level". They used the word unfortunately. But yesterday, Even though I had been hired, and working for this company for days, they told me the company decided not to hire me.. They were COMPLETELY WRONG.! So, it is now my educated opinion that INDEED IS A SCAM!

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      Sales & MarketingPriceBilling

      Reviewed Jan. 23, 2026

      As an employer, I was on Indeed's site. I read the payment structure and thought that I understood what was proposed. In fact, Indeed charges you incredible amounts of money with next to no credible results. I would not recommend Indeed to any employer. My industry is real estate but you are better off advertising in a newspaper classified section..

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      Indeed
      Response from Indeed

      Hi P, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

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      Indeed author review by Anne Mercer

      Since its founding in 2004, Indeed.com has become one of the largest job search engine sites on the Internet. Indeed operates in over 50 countries and in 28 languages.

      • Indeed Resume: Indeed allows job seekers to upload their resumes, or they can build a resume with Indeed’s helpful resume tool.

      • Indeed Publisher Program: Joining the Indeed Publisher Program allows consumers to include search tools on their company’s website. Publishers earn money based on traffic from their site to Indeed.

      • Indeed blog: Indeed’s regularly-updated blog contains advice for employers and job seekers as well as in-depth information about global market trends. Indeed also has a blog dedicated solely to engineering. These blogs have regular postings to keep information current and useful.

      • Job seeker profile: Creating a profile on Indeed is fast and easy. Job seekers can save searches and job postings, and, in some cases, they can apply directly through Indeed.com. Other features like job alerts and management tools help keep the search process organized.

      • Salary and job trend analytics: Indeed.com allows users to view analytics from several different professions. Employers and job seekers can view this information for free.

      by Anne Mercer Contributing Writer

      Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

      Indeed Company Information

      Company Name:
      Indeed
      Website:
      www.indeed.com