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Yes I just experienced a horrible experience with them. Long story short I killed the interview, Direct company had me ready with onboarding and everything. My recruiter ** up my ssn and email in their "new system" and kept saying I was the first to go in. **!! So 2 weeks went by as her "lead" or supervisor was on VACATION and got back the day before the fingerprints had to be in. I kept asking them to show proof of what email they used and why was my SSN WRONG???? No comments....
I complained and then the branch manager called me and said, "Sorry time expired...." No dude. Your company is about to expire due to bad ratings all over social media and I'm putting in a BBB complaint as well. She did confess on the phone which I need to get that tracked and hopefully it was recorded she messed up my SSN then delaying my fingerprint schedule, and once that was finally fixed day before expire they had 4, YES 4 email in the system to give them that were ALLLL WRONG except one and that one they didn't send me a code to sign up!!!! Ridiculous!! So I had to do their work for them....
I called the fingerprint company and talked to a very smart dude who said "Yup they have 3 weird emails in here that are incorrect that you confirmed with me" I said WOWWWWW, now they are not returning "OUR" emails or calls since I C.C. everyone from the fingerprint company on the last email confirming they MESSED UP the process!!!! You are so right about meeting their deadlines..Time to blast their bad business all over social media!!!! They are the ranked #1 in the world... WHY??? They are very unprofessional when it comes to TECHNOLOGY AND RECRUITMENTS PROCEDURES.
Eoin (the division manager at Robert Half) is very professional and helpful and I enjoyed working with him. I am impressed on how fast he helps me get the job that I am looking for, and how he provides me with the right information to succeed, and always keeps me informed throughout the whole process. In fact another agency had told me they were going to see the same client about 2 months ago but did not get back to me after that. I guess the client must have liked Eoin more for his professionalism.
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A recruiter from this branch of Robert Half (RH) reached out to me about a couple of different opportunities. I was not actively looking for employment at that time. Two of the roles I discussed with RH resulted in interviews being scheduled, but ending in 2 very different ways. The first company I was scheduled to interview with cancelled the interview without any reason (per RH employees) and RH had no idea WHY the interview had been cancelled. Their only comment was .."I don't know why they cancelled, but the CFO must be very busy with a lot on his plate". I had no further follow up from them about this position.
The second company I interviewed with ultimately offered me the job and I relocated back to California specifically for that position. After securing a home in a VERY tough market (competing with multiple others for the same home), I emailed the company who made the offer to me to let them know I was on track for my start date. I did not get a response. I contacted RH to find out if they knew anything and they did not. Despite knowing the offer had been made AND accepted, they had not yet followed up with the company. Yet another week later, RH contacted me to say they were baffled as to what had happened and asked if I'd been in touch with the company about the position since the offer had been made and accepted. I said NO, other than to let the company know I was on track with my move. At this point during the conversation, RH then admitted that they HAD been in touch with the company the day before, who told them the role had been put on "hold" until July.
They do NOT care – they only cared about whether or not I had spoken to the company directly because they were worried I had somehow gone “around” them and they wouldn’t get their commission. I believe this is why they told me they were “baffled”, but once they received confirmation from myself that I had NOT gone around them, they all of a sudden HAD been in touch with the company and KNEW that the offer had been withdrawn… and were finally coming clean.
I asked if RH had ASKED the company what happened - given that an offer had been made & accepted AND I had moved heaven and earth to get down to California from Canada in order to be ready for my April start date. They would not answer any of my questions – not even remotely ADDRESS them. Not only do I STILL not know what happened with that job, but RH is no longer communicating with me at all. I have tried to also reach out to the company who made me the offer, but they have not responded. I believe that RH gave THEM the same “rules” to follow that they gave to ME. One of their multiple rules was that if I heard directly from the company, I was NOT to respond in ANY way, but to forward that communication directly to RH.
When I finally got tired of the “game” that was seemingly being played at my terribly GREAT expense, I had the gumption to tell them I didn’t trust them anymore – and that is when communication from RH stopped entirely. How DARE I voice questions about my livelihood and my future!! How DARE I be confused and angry that I moved 1,500 miles for a job that just disappeared without a single reason! How DARE I continue to follow up with them!! How DARE I!! After I moved my entire life and household (with an elderly parent that lives with me) across the country – I feel that I’m owed an answer. But RH has disappeared with the wind.
In all of my years, I have never experienced such unprofessionalism and a complete lack of empathy, not to mention the lack of a genuine desire to help FIND OUT what on Earth happened. They seem to forget that THEY called ME! I absolutely will not work with this company again. Based on the "Owner Responses" (and non-responses) to the other reviews, I doubt I will receive a professional courtesy of any kind as it relates to this review.
I received a call from a Robert Half rep on a late Friday who works with their legal clients. She stated she would call me back on a Saturday, which in all my years I’ve never heard of any company calling on a Saturday. Once speaking with the female rep we went over my resume instead of telling me she would be briefing me on my interview skills. She came across as harsh and rude. Then she began to talk down like she was giving me the homegirl speech. I do know she was a recruiter in Atlanta covering the Charlotte North Carolina area.
I have over 11 years of legal assistant background and 25 plus years of administration. Her overview was to take a customer service job. Why would I work in a call center when my resume history shows something else. I knew I couldn’t work with her and I knew what my situation was at the time so I didn’t take any more of her phone calls. She wasn’t professional enough for me and her delivery as a Robert Half rep was terrible. A month past and I spoke with a different recruiter and her demeanor was far more professional. I would still work with Robert Half, but I don’t want to work with the first recruiter.
I have 30 plus years of call center experience including medical customer support. Many years working remotely. I retired a couple of years ago and a friend told me RH was looking for remote customer service to help with Covid. I contacted RH and discussed the position with them. I was asked if I could start right away (I had to provide my own equipment) They had me fill in all the forms including I9 and weeks later...nothing. Get the same answer... "will let you know today " or "let me research what is happening." Never hear back. I have to ask. I think they don't want to hire over 60 as others have stated. They wasted so much of my time...would have been better if they were just upfront that I was not hired.
So good. Laid off to the covered and was looking for a help desk job remote work from home real simple. Applied for about 80 or 90 positions on Robert Half and never got a call, never got a response, never got anything so I left a little feedback. This Nikki person said, "Oh we'll have someone contact you from this office." No one ever did. Oh the excuses after excuses you know so don't bother if you're over 60 with Robert half.
I worked with Julietta ** the past two months on several interviews and offers and I highly recommend her services - She has the ability to identify your strengths and potential, but most important she takes the time to walk you through the interview process step by step, and after each meeting she helped me consider all options available. She is committed to help you find a job under current circumstances and see you succeed in your profession.
Don't bother getting a job here. They will just lie about the expectations, training, biggest is the pay rate. Then they will disappear leaving you with out a job. That say that they will help and or call to see how things are going but then you can't get a hold of them. And they will mess up your I-9 and blame you.
I lost my job, due to the pandemic. I was pretty bummed about that. I was contacted by Matt out of the blue. He offered me a six month contract several weeks before it was supposed to start. He stayed in touched once a week and had relevant documents sent up until the Friday before the start of the assignment. Then he went radio silent. He ignored my voicemail message and email. I sent a second email, and he finally responded. At that point, he lied and said he had been trying to contact me for a week. Bottom line: recruiters these days suck and will waste your time; use your contacts to get jobs.
I had an online interview with one of its representatives. Everything went smoothly during the meeting, and she said I could expect a lot of calls in the upcoming weeks. But after I completed all the required assessment as requested, I got none of calls, and she didn't reply to my email either, just vanished. It was completely waste of time, not worthy at all.
Robert Half Company Information
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- Robert Half
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