Robert Half

The RH headquarters managers gave me the wrong start date by a month, told me the day I was supposed to start that the new start date was a month later after I put my 2 weeks in at my old position, and told me they would find a new temp position so I could pay my rent in the meantime. They never followed up knowing that unemployment wasn't an option for me. I found another opportunity through the company website, which they blocked "due to company policy". When I finally got an answer, they denied saying they would help me, despite an email paper trail, leaving me out of work for over a month. I would avoid this agency at all costs

I complained and then the branch manager called me and said, "Sorry time expired...." No dude. Your company is about to expire due to bad ratings all over social media and I'm putting in a BBB complaint as well. She did confess on the phone which I need to get that tracked and hopefully it was recorded she messed up my SSN then delaying my fingerprint schedule, and once that was finally fixed day before expire they had 4, YES 4 email in the system to give them that were ALLLL WRONG except one and that one they didn't send me a code to sign up!!!! Ridiculous!! So I had to do their work for them....

I called the fingerprint company and talked to a very smart dude who said "Yup they have 3 weird emails in here that are incorrect that you confirmed with me" I said WOWWWWW, now they are not returning "OUR" emails or calls since I C.C. everyone from the fingerprint company on the last email confirming they MESSED UP the process!!!! You are so right about meeting their deadlines..Time to blast their bad business all over social media!!!! They are the ranked #1 in the world... WHY??? They are very unprofessional when it comes to TECHNOLOGY AND RECRUITMENTS PROCEDURES.

The second company I interviewed with ultimately offered me the job and I relocated back to California specifically for that position. After securing a home in a VERY tough market (competing with multiple others for the same home), I emailed the company who made the offer to me to let them know I was on track for my start date. I did not get a response. I contacted RH to find out if they knew anything and they did not. Despite knowing the offer had been made AND accepted, they had not yet followed up with the company. Yet another week later, RH contacted me to say they were baffled as to what had happened and asked if I'd been in touch with the company about the position since the offer had been made and accepted. I said NO, other than to let the company know I was on track with my move. At this point during the conversation, RH then admitted that they HAD been in touch with the company the day before, who told them the role had been put on "hold" until July.

They do NOT care – they only cared about whether or not I had spoken to the company directly because they were worried I had somehow gone “around” them and they wouldn’t get their commission. I believe this is why they told me they were “baffled”, but once they received confirmation from myself that I had NOT gone around them, they all of a sudden HAD been in touch with the company and KNEW that the offer had been withdrawn… and were finally coming clean.

I asked if RH had ASKED the company what happened - given that an offer had been made & accepted AND I had moved heaven and earth to get down to California from Canada in order to be ready for my April start date. They would not answer any of my questions – not even remotely ADDRESS them. Not only do I STILL not know what happened with that job, but RH is no longer communicating with me at all. I have tried to also reach out to the company who made me the offer, but they have not responded. I believe that RH gave THEM the same “rules” to follow that they gave to ME. One of their multiple rules was that if I heard directly from the company, I was NOT to respond in ANY way, but to forward that communication directly to RH.

When I finally got tired of the “game” that was seemingly being played at my terribly GREAT expense, I had the gumption to tell them I didn’t trust them anymore – and that is when communication from RH stopped entirely. How DARE I voice questions about my livelihood and my future!! How DARE I be confused and angry that I moved 1,500 miles for a job that just disappeared without a single reason! How DARE I continue to follow up with them!! How DARE I!! After I moved my entire life and household (with an elderly parent that lives with me) across the country – I feel that I’m owed an answer. But RH has disappeared with the wind.

In all of my years, I have never experienced such unprofessionalism and a complete lack of empathy, not to mention the lack of a genuine desire to help FIND OUT what on Earth happened. They seem to forget that THEY called ME! I absolutely will not work with this company again. Based on the "Owner Responses" (and non-responses) to the other reviews, I doubt I will receive a professional courtesy of any kind as it relates to this review.

I have over 11 years of legal assistant background and 25 plus years of administration. Her overview was to take a customer service job. Why would I work in a call center when my resume history shows something else. I knew I couldn’t work with her and I knew what my situation was at the time so I didn’t take any more of her phone calls. She wasn’t professional enough for me and her delivery as a Robert Half rep was terrible. A month past and I spoke with a different recruiter and her demeanor was far more professional. I would still work with Robert Half, but I don’t want to work with the first recruiter.