LinkedIn Reviews

I was falsely charged but since I didn’t sign up for the charge I didn’t know to cancel said charge so it took me a while to notice and since their refund window is 7 days they refuse the refund. I’m a paying customer. I pay over $100 a month to them yet they refuse to refund the extra charge I didn’t choose or use.

A company the size of LinkedIn and being such a popular platform and not many that can compete with the type of platform it is unfortunate that the customer service is so bad. I should be able to get help with my paid Recruiter seat immediately but nope. Went through AI generated help which was useless. Then waited for an agent for 20 minutes only to be told one was not available. I think submitted a request and 30 minutes later still waiting on someone to contact me.

A week after cancelling from a computer (because they won’t let you on a phone), I was charged $40. Now I’ve got to wait a week for my money back. The premium doesn’t even do any of the things it advertises. Needing to visit from a computer is such a scam. It’s 2026. I’m pretty sure Amazon got sued for making it so hard to cancel prime. LinkedIn should be no different.

Linkedin Customer service is Awful.. The platform isn't much better. They charge you for the Premium service even after you've cancelled. And the site has turned into facebook, with professional women selling themselves instead of business content.

Beware of the LinkedIn Premium 'Free Trial' as they are preying on you to forget to cancel your subscription to pay for $50+ a month for literally nothing. You'd think they send you a notice your subscription will be billed before it occurs, but they decide one week earlier in a marketing themed message is the right way to do so. 10/10 would not recommend.

Random account restrictions, just try to change your profile picture, and now good luck finding a way to contact support.

Tired of constantly having to validate my identity. Site sucks. Not worth wasting your time.

Apparently this is nothing new, but my Linkedin account got hacked. I tried several times to report it. With absolutely no response. So after a couple of weeks I created a new account and within minutes of creating it, I was logged out and tried to get back in and it was just a constant loop of trying to log in with password and a text to verify, which would take me to an error message. There is no way to talk to anyone and the reporting mechanism apparently goes nowhere. This is the worst customer service I have ever experienced.

If I could give zero stars I would. I've been trying to purchase Linkedin learning for my team. Earlier this week I was able to enter my contact info, then by cc info and finally selected a couple of classes to assign to one of my reports. Since then I've heard zero from the company. Scheduled a teams call with someone, explained my problem and what I got from him was, "sorry, can't help you with that problem."

Our company account became inaccessible. We contacted Zoom, but we had to go through a loop of user identification that didn't solve anything. We contacted customer service, but after six weeks, all they had done was transfer the case to a different team and then close it because we weren't contacting them through the account that we couldn't access.

LinkedIn has a representative named KAPIL. I've been denied proper support/service after invoking my right to have my accounts closed and deleted. A formal case has been opened and either LinkedIn will do as they are required to, they will be held liable for not respecting my right and not having the willingness to do so.

I am unable to to get into my LinkedIn account. I tried repeatedly to sign and also to contact them to no avail so I have deleted the app but I am unable to close my account because I do not have access.

I’ve been a loyal LinkedIn user for over 15 years. I’ve built my network here, looked for opportunities, hired freelancers, and stayed connected with professionals around the world. But unfortunately, I’m writing this review after experiencing something incredibly frustrating and disappointing. My account was permanently restricted without warning, and the only noticeable change I made recently was posting a small freelance job for a personal project. No violations, no malicious activity—just trying to stay active while also looking for full-time work in a difficult personal season. I’m currently unemployed and also caring for my godson, who has autism and needs specialized care and medication (and yes, I’m the provider) LinkedIn has always been a professional lifeline for me.

An absolute nightmare. The customer service is horrible. They don’t listen and will not contact you even if you leave your number. My account was hacked months ago and I still cannot get it resolved. I have left numerous explicit details but they just keep saying they can’t help me.

On November 11, 2025, I clicked on a job listing. It was a hacker site. I trusted LinkedIn to monitor their site and believed the link was legitimate. Well, $7,000 stolen from my bank account and a new computer later I can tell you they don't care. The hacker then went on to use my account to scam others. I am now permanently banned and I really don't care. I don't trust them to keep me or my information safe and I hope anyone reading this will take heed. Oh, and yes, I contacted their version of customer service and let them know all this, I have yet to hear back. I wish I could give them zero stars.