LinkedIn Reviews

Tried to reach out to Linkedin and have to wait 5 days before I can access my account to close it and back in 2023 they no longer are accepting complaints through the Better Business Bureau. I never signed up for their account subscription for jobs either.

Site does nothing for you except hammering you with constant worthless emails and you can unsubscribe till the world ends and it will not pay attention and continue with the worthless emails. And when trying to close an account, they will not allow you to enter your password to continue. My suggestion is just do not join or if you do, expect worthless emails for life or until you close your email account.

Absolutely a JOKE. My profile went off the rails, all my contact are gone and no messages are reaching me??? The mere fact that you can't speak to anyone the phone is insane. A simple phone call I'm sure could resolve the issues but instead I get BS emails with suggestions that only make it worse. Been a long time member but I guess no more. My suggestion is to stay away. If you were to have a problem you're on an island all along. Just pathetic

Belonged to LinkedIn almost since it went online. Was forced into the service by a former company that made it mandatory “for credentialing purposes”. For a while it was a valuable networking & career site, then it devolved into a social networking and clique/scam site. It’s all the latter now. It’s useless. I’ve only used it as a tax write-off for my consulting business for “marketing”. Would I use it again? NO…Just…NO.

I put 125 applications. The jobs are fake high turnover or high burnout rate. I am a business executive former Nascar agent and movie executive producer and banker. I can't believe this crap wasted my time like that it’s all a waste. They sell your info to people and big companies. Get ready for phone calls and text and emails you dont want. People looking for a job do not want this time wasting crap. I hate the site. I give minus two million stars. Hope they go out of business tomorrow. Bye.

I was falsely charged but since I didn’t sign up for the charge I didn’t know to cancel said charge so it took me a while to notice and since their refund window is 7 days they refuse the refund. I’m a paying customer. I pay over $100 a month to them yet they refuse to refund the extra charge I didn’t choose or use.

A company the size of LinkedIn and being such a popular platform and not many that can compete with the type of platform it is unfortunate that the customer service is so bad. I should be able to get help with my paid Recruiter seat immediately but nope. Went through AI generated help which was useless. Then waited for an agent for 20 minutes only to be told one was not available. I think submitted a request and 30 minutes later still waiting on someone to contact me.

A week after cancelling from a computer (because they won’t let you on a phone), I was charged $40. Now I’ve got to wait a week for my money back. The premium doesn’t even do any of the things it advertises. Needing to visit from a computer is such a scam. It’s 2026. I’m pretty sure Amazon got sued for making it so hard to cancel prime. LinkedIn should be no different.

Linkedin Customer service is Awful.. The platform isn't much better. They charge you for the Premium service even after you've cancelled. And the site has turned into facebook, with professional women selling themselves instead of business content.

Beware of the LinkedIn Premium 'Free Trial' as they are preying on you to forget to cancel your subscription to pay for $50+ a month for literally nothing. You'd think they send you a notice your subscription will be billed before it occurs, but they decide one week earlier in a marketing themed message is the right way to do so. 10/10 would not recommend.

Random account restrictions, just try to change your profile picture, and now good luck finding a way to contact support.

Tired of constantly having to validate my identity. Site sucks. Not worth wasting your time.

Apparently this is nothing new, but my Linkedin account got hacked. I tried several times to report it. With absolutely no response. So after a couple of weeks I created a new account and within minutes of creating it, I was logged out and tried to get back in and it was just a constant loop of trying to log in with password and a text to verify, which would take me to an error message. There is no way to talk to anyone and the reporting mechanism apparently goes nowhere. This is the worst customer service I have ever experienced.

If I could give zero stars I would. I've been trying to purchase Linkedin learning for my team. Earlier this week I was able to enter my contact info, then by cc info and finally selected a couple of classes to assign to one of my reports. Since then I've heard zero from the company. Scheduled a teams call with someone, explained my problem and what I got from him was, "sorry, can't help you with that problem."

Our company account became inaccessible. We contacted Zoom, but we had to go through a loop of user identification that didn't solve anything. We contacted customer service, but after six weeks, all they had done was transfer the case to a different team and then close it because we weren't contacting them through the account that we couldn't access.

LinkedIn has a representative named KAPIL. I've been denied proper support/service after invoking my right to have my accounts closed and deleted. A formal case has been opened and either LinkedIn will do as they are required to, they will be held liable for not respecting my right and not having the willingness to do so.

I am unable to to get into my LinkedIn account. I tried repeatedly to sign and also to contact them to no avail so I have deleted the app but I am unable to close my account because I do not have access.

I’ve been a loyal LinkedIn user for over 15 years. I’ve built my network here, looked for opportunities, hired freelancers, and stayed connected with professionals around the world. But unfortunately, I’m writing this review after experiencing something incredibly frustrating and disappointing. My account was permanently restricted without warning, and the only noticeable change I made recently was posting a small freelance job for a personal project. No violations, no malicious activity—just trying to stay active while also looking for full-time work in a difficult personal season. I’m currently unemployed and also caring for my godson, who has autism and needs specialized care and medication (and yes, I’m the provider) LinkedIn has always been a professional lifeline for me.

An absolute nightmare. The customer service is horrible. They don’t listen and will not contact you even if you leave your number. My account was hacked months ago and I still cannot get it resolved. I have left numerous explicit details but they just keep saying they can’t help me.

On November 11, 2025, I clicked on a job listing. It was a hacker site. I trusted LinkedIn to monitor their site and believed the link was legitimate. Well, $7,000 stolen from my bank account and a new computer later I can tell you they don't care. The hacker then went on to use my account to scam others. I am now permanently banned and I really don't care. I don't trust them to keep me or my information safe and I hope anyone reading this will take heed. Oh, and yes, I contacted their version of customer service and let them know all this, I have yet to hear back. I wish I could give them zero stars.

My LinkedIn account has been unfairly restricted indefinitely and I've tried virtually everything. It's just so frustrating not to be able to discuss directly with someone. I am unable to sign in because a hacker substituted his telephone number for mine so I am unable to receive a code sent when I log in. My account has been hacked twice in the last month. The first time the hacker replaced my email address with his. I was able to recover my account and I immediately changed my password.

I had 33 InMail credits that LinkedIn removed after I change plans, without letting me know that would be the case. I paid for these as part of my plan. I contacted support and they did not give me the InMail credits. Resolution: Get the 33 InMail credits that I paid for.

3 personal invites a month is terrible. Especially if you have a business. LinkedIn is good otherwise. I wish there were more business groups overall. Maybe LinkedIn can delete accounts with one follower and no picture to expand bandwidth.

My LinkedIn account has been unfairly restricted, and I've tried virtually everything. It's just so frustrating not to be able to discuss directly with someone. I am unable to sign in because a hacker substituted his email address for mine so I am unable to use the chat feature. My account was first hacked in July. The hacker replaced my email address with his and posted under my name that I had become a Crypto expert and asked people to invest. With the help of LinkedIn Support, I was able to recover my account and delete the fraudulent posts. The big mistake I made was keeping the same email address and changing only the password.

I have had a horrible experience with LinkedIn, and after reading several other reviews I see that I am not alone. I have never had such a poor experience from a company with such a serious lack of customer service. There is no phone number, email address, online contact form or chat or any way to contact them. You have to find some round-about way to contact them if you have an issue. In my case I messaged their account on Facebook and thankfully someone responded and started a case ticket for me. What kind of a company provides no avenue to contact them?? In addition, I was a paying premium member. You would think a paying customer would at least get some sort of customer service, but not with LinkedIn. I joined LinkedIn in August 2025 and completed the Persona identity verification process at that time. I was actively using LinkedIn as Premium member to find another job as I was laid off from my previous job in August.

I created a professional profile on LinkedIn to network and do business. Since day one it’s been nothing but nonsense: repeated account restrictions, inconsistent enforcement, and zero meaningful human review. My profile — where I’m listed publicly as CEO of a legitimate company — has been restricted multiple times despite following every rule (I don’t spam, I don’t send mass messages, and I only add people I actually know).

Expected you to resolve the issue, but you only provided the same information we already knew and told me to wait for two weeks. If this is the kind of response we can expect from you, then what’s the point of contacting you? Everyone expects you to recover the account — that’s why we’re paying for your service. I’m completely unsatisfied with the way you handled this issue.

My personal page had no issues until I created a profile for my business. Although LinkedIn advertises we have options to pass their security checks, they won't give me an alternative to scanning my government ID -- to list a job? Page restricted with no explanation, security check page is the only tab on my computer that stays on the buffering screen along with my phone. Am I missing something? I just want to give an opportunity and can't because I don't have access to my page because I won't scan my government ID. Ongoing situation since May. What does troubleshooting look like at this point, LinkedIn? Thanks.

Almost every single job offer is fake. So upsetting & disappointing. A waste of time. They even set up interview appointments for jobs that don't exist. How is this still a job board? Just shut it down.

They locked me out. I don't have a clue why. I have to use this for job training. ZERO customer service. You cannot talk to anyone. Apparently there is no customer service. Why are people using this junk website? I'll be talking to a lawyer and suing soon.

Dealing with LinkedIn is IMPOSSIBLE. Linkedin has the worst customer service. You can't even get a hold of them. I have sent three email messages after hours of searching for their customer email address. They even state on their site that they have NO CUSTOMER SERVICE TELEPHONE access. Save your money and don't sign up!

I was locked out of my account again. I verified my identity again and was locked out again. I keep losing access to my account and I do not know why. I followed the verification process. I was locked out again.

Linkedin has the worst customer service. You can't even get a hold of them. I have sent three email messages after hours of searching for their customer email address. To this day, I still have not heard back from Linkedin. They SUCK!

My experience is that it's all spam from people with Middle Eastern names or high earners bragging about their 4-hour work week. Many job postings are scams because LinkedIn refused to screen or investigate these postings, even after you tell them about it. I don't know why employers still ask about this. 170 million people in the U.S. are employed, but only about a million are following on social media platforms. That's right, less than 1% of people find LinkedIn useful.

I am writing this complaint regarding my LinkedIn account, which was recently restricted without a clear reason or prior warning. The only message I received was: "Your account has violated the LinkedIn User Agreement and Professional Community Policies. Due to the number and/or the severity of these violations, your account will remain restricted."

I decided to see what LinkedIn is all about as the internet says networking is the best way to get an edge with employers in this difficult job market and LinkedIn is supposed to be an integral part of that process. Over the last week I have had nothing but problems trying to verify who I am, taking selfies and pictures of my ID, the system continuously comes back with "Could not recognize ID". I had support send me a new link to try and it too failed. I was going to do a paid plan to utilize all of the functions but have changed my mind and will spend my time and money elsewhere.

I used to pay $29 for monthly premium service. Now called Sales Navigator, premium has gone up to $88 a month and you get bombarded by salespeople trying to give you discounts if you pay for a year upfront. Insane! Plus, you now need to have a premium membership to send a message to most people unless you are connected with that person. It's so not worth the price.

I signed up for premium (after being badgered about signing up) and I canceled prior to the free premium timeline. I was charged $33 and when I called them on it, all I get is a plethora of emails asking questions that doesn't mean they're refunding my money. I removed myself from LinkedIn and will NEVER USE this site again!!!

The clear verification badge is continually pushed on the LinkedIn user. Today I finally decided to verify even though I was uncomfortable with it. The verification process requires password scan and other information about yourself. I completed the process and the verification is not showing up on my profile. I feel scammed and I wish LinkedIn would not push a product that does not send a verification email and did not work properly (at least in my case). Now my passport information is scanned in somewhere and I am not comfortable with that.

I've been trying to delete my Linkedin account for over a year now. Every time I try to log in to delete it, I'm told my account is "temporarily locked." I go jump through all their hoops to verify me only to be told at the end, that I can't reset my password to log in to delete my account because it's "temporarily locked" again!!!! I jumped through their idiotic hoops 5 times to verify me, which it did and still.... DON'T EVER SIGN UP FOR LINKEDIN. THERE IS NO WAY IN THE UNIVERSE TO ACTUALLY GET IN TOUCH WITH A HUMAN BEING.