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PeopleReady
PeopleReady
Overall Satisfaction Rating
1.40/5
  • 5 stars
    8
  • 4 stars
    0
  • 3 stars
    2
  • 2 stars
    13
  • 1 stars
    100
Based on 123 reviews that contain star ratingsSHOW RATING DISTRIBUTION

PeopleReady

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129 PeopleReady Consumer Reviews and Complaints

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Verified Reviewer
Original review: June 19, 2018

Schenectady, NY - They mixed up my husband's bank info on the 7th and we went to go fix it and they said it will take 5 days to fix it. Here it is going on w weeks and nobody can tell us where the money is or even answer the phone. Filed a complaint with corporate and department of labor. Next might look into filing a lawsuit. It has caused us a major financial burden and stress.

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Verified Reviewer
Original review: May 30, 2018

Glendale Arizona - Absolutely horrible with taking care of their employees and their pay!!! This is the 3rd time in the last week that the branch has delayed my pay on time. Corporate has to step in and do their part. If someone is overwhelmed and accepting work orders too large to accommodate their employees' pay on time? That is a issue! I now have to go pawn some of my personal items to make ends meet! Ridiculous!! 3rd time this has happened in the past week!

6 people found this review helpful
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Verified Reviewer
Original review: May 23, 2018

I had applied for a position at PeopleReady for a staffing agent and was contacted by Corina asking me to come in at 1 pm the next day. I arrived at 12:50 on Wed. I was asked to have a set and was told Corrina would be with me in just a minute. At 1:10 pm Corina comes out of her office and takes a man who had been there when I came in and told me she would be with me in a minute. At 1:40 pm Corina still had not come out of her office and I could hear loud laughing coming out of her office. She nor anyone else let me know they was sorry for the wait. I got up went to one of the girls told her my appointment was supposed to be at 1 pm and it was now 1:40 and I was leaving. She said ok and turned her back on me. I suggest if you're looking for a job you go to another agency if you want to work as this agency does not care about giving good service.

3 people found this review helpful
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Verified Reviewer
Original review: May 3, 2018

So I have been using PeopleReady for 3 winter seasons now, back when it was Labor Ready. And back when they actually had tickets to give out. And for 6 spring and summer seasons I'm head farmer and landscaper. Average workweek for me during the summer months are 90 hour weeks plus the houses I caretake for. So what I'm getting at is I'm a damn hard worker and normally work circles around anyone near me. You would think this is a good thing, but with this branch in Bangor, ME, it's not the case. It took me till this winter for anyone of the 4 in that office to know me by name, and it's because unless you cause trouble they don't care to know you. I swear if they would stop letting these drunks and methheads keep working, they would stop losing tickets. And then they'll blow your phone up when someone else is screwing up, unless it pertains to me, I don't appreciate being spoken down to whether it's face to face or text.

Right now I had a good ticket, was told it* 5 was long, Mon through Friday, got transportation out there, yadayada. Well for one it got pushed out almost 2 wks before we finally got on site, then we get there and are told it's more like a 9 wk to a year ticket depending on how many bridges get ordered, while there they got another one to make a total of 3 bridges for the summer. Had they started when they were supposed to and was for the duration they said it was to be it would have been fine. But my thinking is after my first day I should give this to another person because I can't dedicate the time with my 2 other full time summer jobs. Well today is my 98-yr-old grandmother's funeral, and I wasn't going to be able to make it in, I thought I could work till noon to get home and dresses but would have had to hitchhike home, so go to tell them in the office at 725 am to find it all locked up.

Told them through text that I couldn't get in but their service won't let me send any more than a few words or it denies the destination, so in return they tell me they have to replace me. Well I asked for an email so I could always explain what's going on but nope, got no response back. And I'll get retaliation from this. It's how it works down there, unless you're dating one of the office people or a favorite of theirs. I go and I do my job as well as the work of 4 other people, if I have to hear one more time I'm not getting paid to be my best or fast I'd go insane.

I'm now looking into going through Bonnie Staffing or Maine Staffing because it is the most unprofessional place I've worked for. Plus they can't keep customers, now it's picking up but they've lost some big money tickets and about to lose a few more because they don't care. You're just a number filling a slot. The few that are trying to make a living are stuck with the stigma that we're all lazy drug addicted thieves until we can prove them wrong. So if you're smart you'll look elsewhere if you're trying to survive.

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6 people found this review helpful
Verified Reviewer
Original review: April 7, 2018

I applied for this company for a job as a sign holder. I am a College student working on my BA in Criminal justice and about to finish in 2 months and need a job, after completing and Registering an account and My Work Habits test as part of the application process. I get an email that "At this time we do not have a position that matches your skills, experience and/or work habits. You are eligible to re-apply for work again in 12 months". What skills and experience do I need to hold a sign. This makes no sense. The Work Habits test states that you should be honest, and it makes no sense because I completed the test honestly. I do not steal, or drink or do drugs, and this all seems like because I have a college degree that I cannot get work. This company needs to be shut down for falsely denying a jobs to people that need it.

11 people found this review helpful
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Verified Reviewer
Original review: March 27, 2018

If I come to your office looking for work and you say I have work starting 12 hour shifts and I decided to agree and I asked you when will we get paid then you say Monday and I said OK. Then Monday arrive and I don't get paid. We have a problem. Don't expect me to continue working for you and you can't pay my salary in a speedy manner. They had the nerve to call asked me to come back to work. That's a foolish idea. Pay me my 57 hours of work and then I May consider going back to work. We'll see what Tuesday. I'll call Shelby.

13 people found this review helpful
Verified Reviewer
Original review: March 10, 2018

PeopleReady in Jersey City do not care for their clients one bit. Because of their laziness I do not get paid until late Friday evening. I live week to week and need to have access to MY money at a reasonable time. When I try and address this issue with them they are rude and do not care. It's very upsetting to me how these people generally don't care. And I really do not want anything to do with them anymore. I'm going to try and go through another agency. In closing they are the most unprofessional agency I have ever worked for.

9 people found this review helpful
Verified Reviewer
Original review: Feb. 20, 2018

I have used LaborReady/PeopleReady on and off for almost 18 years. Never once a complaint about me. Worked last ticket for 3 months. Have worked ticket for last two years in a row even was lead for PeopleReady last time I was there. The current lead was sexually harassing female employees and the females felt uncomfortable and told me so. I said something to lead. So then last night of ticket was told I could leave early so when I did so I got DNR and lead told branch I had verbal conflict with another employee and was suspended for a week. So feeling convicted for something I did not do I didn't return for a month and a half. Now upon returning today they inform me I have been put on the inactive list. I feel my rights have been violated.

10 people found this review helpful
Customer increased Rating by 4 stars!
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2017

This has got one of the worst temp agencies around. Apparently it's okay to send people out on jobs that don't exist I was sent on an assignment in another state. When I got there the assistant manager of the place I was assigned to threw a fit because she wanted another employee that had been sent the previous day. She called the branch that sent me out there to work and started whining about how she wanted the other person. As it turned out I was told, "Oh I am so sorry." There was a mixup and that I wouldn't be needed. This after I drove 20 minutes to another state to work 'cause these people had a fit. I was not happy and told the assistant manager that this was a joke. I tried to call the office and have gotten no answer or call back. This is one of the most unorganized temp services I have ever seen.

20 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2017

Whereas I have been mildly satisfied with PeopleReady's new feature called "JobStack," I agree with other employees that assert a selectivity bias or favoritism during the process of receiving a confirmation for a specific job. What I am saying is, that once I select a job by indicating I want the job personnel from a branch may tell that job is for not available. On one occasion, I was told that a job that I had selected was for employees with a "return" request. Anyway, all the local branches operate with their own set of rules.

20 people found this review helpful
Verified Reviewer
Original review: Nov. 14, 2017

When I first started working for People Ready, I would accept a job through the JobStack app. And PR would contact me and ask "how are you going to get your ticket?". A couple of times I accepted a job on the app. And the company didn't need any employees, drove almost an hour away and 5 months later find out they were supposed to pay me for going. As I stated earlier when I would accept a job on JobStack PR would contact me, if they didn't contact me and ask about how I was getting my ticket, I wasn't going to waste time and gas going to that job. I accepted jobs on JobStack and didn't receive a confirmation call or text so I didn't go; PR suspended me for 30 days. There's no communication, the office managers don't know what they are doing. They claim all offices are the same but they work differently. They have horrible attitudes and definitely need to get it together.

18 people found this review helpful
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Verified Reviewer
Original review: Nov. 3, 2017

I've never seen a company who cares less about those who work for them. Don't they realize that we are the ones that earn the office staff their paychecks? Job descriptions rarely match up to what you are doing. They send the fit people out on easy jobs, but at the same time, they will send out someone who is shy of drawing SSI by a year to dig a ditch. The manager at the Grand Forks office stole $10 from me for a vest I didn't want. AVOID these people and hire the appropriate personnel you need.

17 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Oct. 15, 2017

I've been told there's a ** list there. I'm sure I'm on it. I was signed up for text alerts when I got paid, not getting it, and no response why. Sent out when customers didn't need me. Late because no hard hat. 1 hour late because staff showed up late to print my ticket. Job description doesn't match actual job duties. Check grossly wrong on multiple occasions... Etc.

16 people found this review helpful
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Verified Reviewer
Original review: Oct. 7, 2017

This is most definitely the worst temp service ever. They don't care what kind of jobs they send you on. They don't pay on time. You have to work like a slave for a li'l of nothing and they want You to drive almost out of town for the same pay. They rarely reimburse gas and they don't care about people going to work with bad hygiene. They want you to pay to carpool when they send you out. Half the time they don't have a place for you to park on the jobs they pick and choose workers and the workers they pick are sorry so it makes you have to work harder. I didn't even know they still have 7.50 an hour jobs. It's just way too much with this place. I guess that's why they have to keep a lot of crackheads around because nobody's sane going to go for all of this. They really should be reported and closed down.

37 people found this review helpful
Verified Reviewer
Original review: June 1, 2017

You will do all the work but they will make all the money. This is the worst temp agency I've ever worked with... They don't pay on time... The jobs suck... and they charge 3 times what they are willing to pay you. They never want you to call and ask questions.

69 people found this review helpful
Verified Reviewer
Original review: May 19, 2017

My husband has been working through Labor Ready for 2 years now. Let me tell you this has by far been the toughest 2 years in our lives. We arrive daily around 5:30 am to try to get work and time after time Marian the lady that handles the morning crew refuses to send out my husband. He will be 1-5 on the list and we watch her call in her favorite people for jobs and leave everyone else to sit. This morning we sat for 3 hours and saw countless Hispanics come in hours after we had been there and walk out with tickets. She was going to put my husband on a ticket because she had someone that didn't show up or call on a job the day before.

Instead of being fair to the people that had already been sitting hours she proceeds to call this man and give him time to get up there for work even though he no called no showed the day before. Guess what? He was Hispanic. I'm tired of the discrimination that is clearly happening here. If you're not one of this lasted favorite people of Hispanic there are no jobs for you here. I will be calling corporate although I doubt anything will be done. This place will not help you get ahead in life. It Will even put you in the poor house just trying to work.

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66 people found this review helpful
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Original review: May 5, 2017

They take forever to pay you! ** them! Go to another temp agency. They all pay you right away. Of course Labor Ready thinks it's the top of the line of all agencies, so why not be different and difficult? It's not like it used to be. They send your work hours into payroll, and payroll takes forever to pay. It can happen from 2 pm to 10 pm. I've heard of some people not getting paid at all defeating the entire purpose of claiming same day same pay. They're worse than anything. ** them! Go rob and steal, better for you...

56 people found this review helpful
Original review: April 5, 2017

I have worked for Labor Ready on and off ten years and the head of the Syracuse office (we will call him) has been there the whole time - he has always been rude and inefficient - he literally comes into office and does nothing and if you try to ask a question or have to ask for money they owe you, you may not get work for bothering this man. He sits in there and acts like a Work God or something and I personally have been on several jobs that require training and he will have you come in and sign your name on a document w/out actually having to do whatever test or training the customer paying for my service requires - It seems the organization is like this throughout the country? Everyone I talk to has same issues. So how are these people allowed to continue to do business this way? Seems like they should be out of business and in serious trouble? I think a class action lawsuit should be filed? Anyone know where to start?

50 people found this review helpful
Verified Reviewer
Original review: March 28, 2017

Never a problem, great jobs, good pay, and ride friendly to jobs if you don't have own transportation. Good people to work for.

6 people found this review helpful
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Original review: March 17, 2017

This is been going on for several months. Just keeps getting worse. It started out by I would sign up for auction the same time my friend would sign up and he would get called in for the auction but I went and but then they would send new people and I was experienced is this one for a while and so finally I took the same time I don't get new people for me. How does that work. Address it with the manager. I told her I have two important things. She scheduled an appointment with her. I go to the office and she's home for the day, does not say one word about the meeting. I really loss get paid every day, weekend get paid until Monday to get paid three to four times a day to try to get paid. The reason we do this job is because we need to get paid every day and we need to get money everyday that's why you take it I consider myself. They don't speak very educated. Half of a mental disability and other issues.

I certainly don't like calling in and having a ask to get paid every day 3 times 4 times a day do I get paid for half of the office until they pay me half the time. They say the hours I'm sitting right there when they're faxed over from the employer White Pages it's Friday and I come inside core 260 close at 6. I want to confirm the hours are going to pay me before you leave because I need the money and they're closed for weekend. So I call the manager on Sunday and tell her they did not pay me like they said they were and I need to get paid. Now she's mad because she has to go into the office on weekends to pay me. Who holds the said the manager says to me "You need to come into the office, do a compliance check for Darius at the auction." and I said why, is this the first time I've ever heard of this.

She said "You could just go in and Darius will explain it to you." then she text me an hour later and so just come in the office so I decide to the job never heard of it just like I thought. She had me do a drug test, said it was now required but I was the only one that had to take it, and probably one of the very few that is not on drugs? So manager is mad I passed. She obviously was trying to get me fired. But the job I work I basically got it by my performance and hard work not from Labor Ready that I made lots of money for that can't even pay you on time. Now I was threatened by the office staff because once again they are paying me when they feel like it, and lie to me and are constantly switching pay systems and time they will pay you daily without telling you.

Office said if I don't stop calling about getting paid I would not be going out on a job anymore. Are you serious. I go to my job without labor ready telling me I have worked out hours with employer labor ready only pays me when they feel like it. I worked Labor Day and New Year’s Day. I call office. They did not pay me holiday pay. It clearly states that people ready observes those as holidays. The labor ready office says "It's up to our discretion and we're not going to pay you." Are you kidding me. How unprofessional and so unappreciated of all the hours I work for them. They close down for one hour for lunch everyday! Are you kidding. What business closes for lunch. What a joke.

I consider myself one of the top employees with a brain that every employer will let me work as much as I want, treat me so disrespectful. Without us they would have nothing, and without the customer they will have nothing. A good business would treat their employees with respect and appreciate their work. It's only a matter of time and they will be no business. I think they changed names because all the bad name they had but changing their name will not save them. Employers think they are a joke and most of their people are drugies, felons. All the good people will be gone and none will want to hire who you have left from this. You can't treat people like that. Someone will stand up and word of mouth does big damage. That's just a bit of what I'm dealing with.

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37 people found this review helpful
Verified Reviewer
Original review: March 15, 2017

I worked for them for several months and still am. However, it's not been nearly two days since I worked and still am not paid. I needed items to repair my truck and when I was not paid on time, I had to use money I didn't have in my bank account (thus bouncing my account into the red). Now, I'm still not paid and every three days, $35 is taken out. What am I going to do when they stop taking money out of my account because the cap (around $200) has been reached? Will Labor Ready pay for it? No. But I will not work for them again if they do not offer to pay these fees. I will seek arbitration if it's not too expensive and if I can't do that, I will tell them to go do something to themselves I can't say here.

30 people found this review helpful
Verified Reviewer
Original review: March 1, 2017

I worked for this company on a weekly pay ticket for a client/customer that I had no problems with. The client/customer was very nice and sent my pay information to PeopleReady on time. The problem is with PeopleReady! I am STILL waiting to be paid for work I did LAST WEEK! It is now Wednesday and I STILL haven't been paid! I have direct deposit instead of their Global pay card or whatever they call it because I don't want to pay for using the card. You would think that having your money directly deposited into your own back account would be easy but NOOO! I was told my money would be in my account on Monday--it wasn't. I was told it would be on Tuesday---it wasn't.

I finally went down to the PeopleReady office today (Wednesday) after finding out from my bank that my money was still not pending to be posted to my account. When I complained about it politely, I got treated rudely by some nasty, sarcastic woman who I won't name (she knows who she is) who told me I needed to be patient; that it would be ANOTHER 24-48 hours until I got paid; etc. I finally told her that's what she told me 3 days ago! I know this much: if I don't get my money by Friday, they will be hearing from my attorney! Evidently, if you don't use their pay card and instead choose direct deposit, you WON'T get paid on time. Do yourself a favor and spare yourself the hassle and find another temp agency to work for.

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30 people found this review helpful
Original review: Jan. 23, 2017

Head injury on job, first day, before 10:00 am Monday morning. The company that Labor Ready sent me to work for. A young man driving the big forklift carrying a pole the size of a telephone pole blindsided me in the head as I was walking to get out of the way further. Did not see it coming. On the ground, blood running down my face, the company did nothing. I called Labor Ready. The manager comes to job does nothing and leaves. Should have taken me to the hospital. I continue to work that day and the next. By this time I was in bad shape. Went to the ER, then Labor Ready to tell them, and were mad at me for going there and said I have to see their doctor, but they didn't want to send me at first. But finally did.

Doctor says I have a concussion. Labor Ready is trying to make do light duty work. And make me a offer of employment, and sign a paper. If I don't sign they say I cannot come there for work anymore. I don't go to work if am sick or have the flu. Why would I go to work with a head concussion??? I also had in the last wk, a couple of other job offers from better paying companies. Had had to turn them down. I shouldn't have went to work for this company. Labor Ready, a TrueBlue piece of dog doo.

Updated 3/11/2017 - Update, head injury. As I said in my first letter, was in ER, they said I had head concussion. Went to people ready doctors, then after they saw er report, then they said I had a concussion, and there was nothing they could do. But kept me coming to their, office, every week to ask questions. Gave me antidepressant pills and muscle relaxers, I didn't take it. They did not send me to get a CT, MRI, or anything, so I went again to er, to find out what was wrong with me, my head was pounding, my neck was killing me, and my upper back also hurt, had tunnel vision, ears ringing, dizziness, light headed, nausea, and more... The er says, that my brain was bleeding, acute subdural hematoma. I say "is that bad???" They say "yes you could die". I say "how long has this been doing this?" "Probably from the first wk, but didn't show on the first ct." So my lawyer says to show the people ready doctors this.

They were jumping around me trying to get me to sign papers and go to the trauma center, trying to cover their **. I told them I've already been to the trauma center doctor and I wasn't going to sign their papers, or continue to be ** around by them and that they needed to refer me to a Neuro clinic, Neurosurgery,

and MRI. They finally did but, the insurance company adjuster has been playing with me also, I'm still going through this workman comp bs, and having to get my own care. If I depend on the company doctors, workman's comp who knows what I can end up with??? Don't trust the workman comp, or the company doctors. You could literally die, by the time you get proper treatment. Don't trust these crooks.

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58 people found this review helpful
Verified Reviewer
Original review: Jan. 16, 2017

We used Labor Ready to get some temporary help on one of our jobs. We agreed on everything by phone and email, and gave them the job site address by both phone and email. They dropped off 2 workers to our office location instead, which is 15 miles away from the job where they were needed. The workers did not have their own transportation and did not make it to the job site. Considering this was already bad enough service, Labor Ready billed us for 4 hours show-up time for each worker.

We disputed the charge with them and they became very rude and obnoxious to people in our office during several harassing phone calls trying to collect money that is not due. We refused to be blackmailed and they sent the bill to a collection agency to continue harassing us in an attempt to extort money from us. We refuse to pay for services never received and will be contacting our attorney for action against these terrible people and their business if they do not cease and desist.

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37 people found this review helpful
Original review: Jan. 14, 2017

What a horrible experience I had with the Detroit office. I worked with 2 other offices but felt I was discriminated against by the Detroit office. I did not notice that I had not received a confirmation text because at that time they were sending out 20 texts a day. I showed up and my name was not on the list but I was told by the team leader to stay as she was short handed and she knew I was a good worker. I offered to leave but didn't. So when I did not get paid on Friday I contacted the Detroit office and was told that I originally did not get paid because I did not get the confirmation text. They did not submit the hours until I called the office.

Branch Manager accused me of trying to steal work from them which of course was not true. I stayed away from working for that branch for a few weeks. I decided to give the branch another chance and once again did not get paid until I contacted the branch via email. Majority if not all of the employees are ** and I am ** and filed a complaint with the head office who probably did nothing as I never heard back from them. I recently voiced my pleasure with the Detroit office via one of their texts and they objected to it and I feel they terminated me.

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17 people found this review helpful
Verified Reviewer
Original review: Jan. 13, 2017

Don't even waste your time working with them. They messed up my work ticket sooooo many times. Dispatchers at the Fife office are soo rude. They put me on a work ticket that I wasn't even aware of and then suspended me for 2 weeks. They have this text messages that alerts you about jobs that needs to be filled but when you reply within seconds of the alert, it's already filled. They offered me 10-12 hours Monday - Saturday but come to find out it's only 4 hours a day. Don't waste your time. Go and look for a real job.

19 people found this review helpful
Verified Reviewer
Original review: Dec. 14, 2016

Labor Ready is a waste of any professionals, time, money and hard work! It is a first come, first serve agency. They send temp workers on assignments daily. They notify workers through texting. However workers never know if they were the first to respond to a job offer by text. It is up to the branch discretion who they want to choose from the incoming text and send that person out on an assignment. This is the problem!

Most locations operate on that favoritism method. The more you keep them happy, the more jobs you will get individually. Ways to keep them happy, complement their hair when you walk into the office, tell them your personal business, the more drama the better! It is very self explanatory to civilized people, why they changed their name from Labor Ready to People Ready. Additionally, my experience has been, if a job is more than a certain amount of miles away from your home, you are supposed to be offered a gas card to compensate the distance. This has not been the case, although customer service will clearly state the branch should be doing this for their employees. All this for less than California State minimum wage $10.50. No Thank you!

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15 people found this review helpful
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Verified Buyer
Original review: Dec. 9, 2016

Just to go on record I have work for Labor Ready off and on the last 4 years trapeze company tour forever besides other companies out there. I just went back to work for Labor Ready my hometown. I was sent to a job knowing I was going to be shown how to do the job correctly by the company 12. The job's first night sat around waiting get to Precision or what machine to work on therefore I went to the machine. From there I was showing nothing to do correctly or how to do what I was supposed to do that night. I was frustrated and mad that I had no training Nobody tell me nothing. Do you have any help for an hour to? Then I finally had somebody help me but then a employee from the company came over and being with Mark which remark about me on the job I told the person this is my first night and I wasn't showing nothing correctly from there until I left a couple.

Left that night to go home from the job went to directly to Labor Ready office that morning after work. Explain to them what was going on and told them that I was not trained that showed nothing and I had rude employee from the company. They would March that night for no reason. Went back to work that night. Again same thing. No training and not sure what to do on the job. I have to ask questions all night long. Once were "Where were the products?" at "What was the other stuff for it?"

Finally I went back to work for the next 4 or 5 days same thing no training whatsoever help then they sent me to a different department the last night where job was much easier but the machine that we have gone with another guy half hour already home. Did the job, went home, come back the next night one o'clock and went to the other job and I was supposed to do set there and waited to do whatever job for 2 hours then told to go upfront with other people saying that to me "If you want to back set up for the bullpen or the cafeteria will you have an hour?" You told that there are too many people and I was cut and waited there in the cafeteria for an hour. I had to pay somebody to come out there and get me take me home tonight. Only work 3 hours at night.

Then finally the next morning Labor Ready called me to tell me that the job I was working for didn't need me any more. I asked the lady who told me about it she may have something you're interested in and I told her machines that they had back there only on or are not working correctly and I was doing whatever I had to do the work but didn't care or don't care. That's how everybody is there. Other companies that to go through they're all there for is the money and for a fact my last pay stub for two days pay was off are three hours off.

Call Labor Ready to complain leaves and I'll email the company and see what's going on. I'll wait until 4 hours later call him back but she never did and they said the paste-up was right. I said something wrong and you have to prove your friend so I told him off and never work again. So if my work experience from Labor Ready is don't work for them. They'll send you out to the shooting jobs no training whatsoever employee to employer to go through use you and not pay you correctly at all.

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11 people found this review helpful
Verified Reviewer
Original review: Nov. 18, 2016

Let me be clear, if I could put 0 stars I would. Labor Ready is a joke. This is the most recent but not only problem I have had with this company but I'm writing this because enough is enough. I live in Phx AZ and I signed up for a job assignment on Thursday scheduled to start 6am Friday. Pay was minimum wage and the job description (as I was told) was to do general cleanup and maybe move some furniture. Cool, easy enough work for $8.05/hr right? But keep reading. I arrive at the job site right on time even with complications with GPS, as with Labor Ready jobs the addresses they provide rarely ever sends you exactly where you need to be but anyhow I called the client and was able to locate the area in no time.

As I walk onto the job site he tells me I will be climbing up this construction platform with my heavy steel toe boots and no support to keep me from falling about 3 stories high. I would also be leaning over on the already unsturdy platform with a dull box cutter trying to cut through thick plastic around the glass windows without falling to my death. Hmmm... Is $8.05 enough for me to ignore job description and risk my life? No. So after giving it the absolute best effort as I could (with my fear of heights) for an hour and a half I tell the boss I gotta use the crapper. He points across the street and says, "It's way down there." So I walk over there, use the bathroom, and call my ride to let them know I would try to stay but am probably going to need them to pick me up. Now I called the client off of my rides phone before I got dropped off at 6am so I was informed by my ride that the client called the number back looking for me.

I couldn't have been gone for any more than 6-7 minutes. MAX. So I tell my ride to come and I call the Labor Ready branch that I took the position from and inform them that this job is not what I signed up for and that I am not willing to do it especially for the amount of pay they are offering. But instead of the lady understanding and agreeing that the job description and client's orders don't match up at all, she tells me that I am on a 2 week suspension and that the client called her and that she had already replaced me. No more than 15 minutes had passed since I'd gone to the restroom. So I try disputing this with her saying it is unfair as this is not the job I signed up for and how I literally just left the job site as I was in the bathroom and told the client I was going to the bathroom she just says, "Ok." I say, "So what does that mean?" and try seeing if I'm even getting paid for the hour and a half I worked and she hangs up in my face.

Looking at the phone I start to get irritated and all rationality goes out of the window. I call back and tell her to never hang up in my ** face again. I was still talking and she does it again. So I call back and ask for her supervisor and after her stuttering and nervousness she finally tells me his name. Very unprofessional staff that works for this company. They do not care about you but rather place their clients on a pedestal and treat the workers like dogs. I will be calling her manager, their corporate office in WA and making sure I'm getting paid and that something is done about this supposed "2 week suspension".

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20 people found this review helpful
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Verified Reviewer
Original review: Oct. 18, 2016

I was dispatched to a job starting at 6:00 am this morning. I was told to call the branch when I was on my way. The job site was located on a very large and busy college campus. They gave me the wrong street address to start with, and when I called the branch, I was told to call the contact person. When I called the contact number, there was a message saying that if I was looking for the contact person, to call him on his cellphone. There was no cellphone number given. Then when I tried to leave a voicemail at that number, the voice mailbox was full. I tried calling the branch but kept getting the message center. So finally I left a message saying that I was going home. 1/2 hour later a text came up on the text alert system calling me out by name asking me why I didn't report to the job. Haha! Labor Ready is full of **, making a huge profit off of the backs of hardworking people for little or no money.

24 people found this review helpful

PeopleReady Company Information

Company Name:
PeopleReady
Formerly Named:
Labor Ready
Website:
www.peopleready.com

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