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Indeed Reviews

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About Indeed

Pros
  • User-friendly interface
  • Abundant job listings
  • Timely job notifications
Cons
  • Poor customer service
  • High costs for services
  • Inaccurate job postings

Indeed Reviews

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    How do I know I can trust these reviews about Indeed?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 380 - 530
    Customer ServiceStaff

    Reviewed April 27, 2019

    Jobs sent are plentiful but most do not match experience, education, or stated interest. Even though I specified a 25 mile radius (one way) most of the jobs exceeded that. There is no communication stream whatsoever. The only thing you can do is constantly update your resume with stipulations. Because they send so many seemingly random jobs, it takes forever to go through them to find maybe one or two, that might be a match. They also say that "so and so company wants you" when you know better and the job is some assembler job or Uber/Lyft driver. I do not see where any attempt is made to actually match the position that is available with truly viable candidates.

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    Customer ServiceStaff

    Reviewed April 27, 2019

    I am a job seeker who is returning to the workforce after being self employed. I completely understand the logic of assessment testing. But I am having a difficult time understanding why I should take a test and not receive any feedback on how I did? If I take a test I want to understand my weak areas so I can improve but never find out how I did? What is in it for me? As it stands I may be taking a test thinking I am doing great and for all I know I am failing miserably. I contacted Indeed several times but I am making my last attempt today regarding this....Clearly I am not expecting anything other than an automated response. The moment I get that response I am closing my account and just using alternate sources.

    Employer's perspective, as a former small business owner, I love the option of testing employees. But if you do not share your perspective of how your employee is doing? How do they improve? Some of my weakest employees have been my greatest assets just because I communicated with them. LOL. I have a weird feeling I am firing Indeed from my staff today. Good luck to all. Post detailed reviews so that we can all benefit.

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    T. increased rating by 1 star.
    Coverage
    After a positive interaction with Indeed, T. increased their star rating on April 26, 2019.

    Updated review: April 26, 2019

    2019-04-26 Update: I have not heard from Indeed about this review, but, I have continued to receive applications. The application window closes today at noon, and I will look at what I have received and, hopefully, find some suitable short-list candidates. We will review this process, and the costs of posting, and determine whether or not we make use of Indeed in future. My recommendation is to look VERY closely at what they are offering, what their limitations and exclusions are, and what they are delivering, before making a commitment.

    Original Review: April 23, 2019

    Indeed charges employers to post jobs. I established a $75 budget per job, and was informed that we would pay $0.25 per click until our $75 was used up. That amount should cover 300 "clicks", which, even at 50% should net us 150 applicants. Wrong. We have been cut off because our $75 budget was used up after six days that included the long weekend, and very few of these applications are worth a second look as they don't meet the basic criteria that were set. These are not entry-level positions. These were specialized positions paying $25 per hour and higher. This is the last time I will use Indeed (and we posted three different jobs at $75 each!) and if anybody asks, I will discourage them from using Indeed.

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    Punctuality & Speed

    Reviewed April 21, 2019

    FREE? Don't believe that. I have filled out one resume template and paid a couple of dollars. I didn't like that I needed to give out my credit card details. I was billed in 2 payments the same day. Now 2 weeks later, I have been billed AU$ 34 again!!! Don't know what for? I am furious and hope this payment is being refunded, and they take me off their subscriber list NOW!!!

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    StaffEase of Use

    Reviewed April 19, 2019

    As a small business we do not have a large recruiting budget. Indeed's free service has found us many amazing new hires at no cost to us. Their site is easy to use and I love the ability to utilize the questionnaire that limits candidates and only sends me ones based on the questions I ask. From a billing perspective, the prior HR Manager placed the $100 monthly subscription on our VP's credit card and then left the company. This was reported to Indeed and within 2 business days we received a full refund. This is a stand up company that I would highly recommend to any business professional.

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    Customer Service

    Reviewed April 18, 2019

    Banning companies from posting jobs and not giving any reason. We're a company that has been using Indeed for many years as a source of gaining new employees. Out of nowhere Indeed disabled our account. When we called to find out why they wouldn't give us a real reason. When we asked if there was anything we needed to change about our ad, they told us we were banned from ever posting on Indeed again. They wouldn't tell us why and kept saying they have the right to remove any ad they want to.

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    Customer Service

    Reviewed April 18, 2019

    I never received password. I am frustrated! Why don't you have phone number with real person? I cannot say much more. I am wondering if this is even going to get me any help. How much more specific can I be. I like it the old way when you filled out app. And were hired on the spot.

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    Customer ServiceStaff

    Reviewed April 17, 2019

    I had technical issues with the testing and they would not reset the testing. The customer service department did not resolve the issues. I asked to speak to a manager several times and was ignored. ALSO, I have a slight vision impairment and had difficulty seeing the tables clearly in the EXCEL test. I also needed more time as I have learning disabilities. As a person with disabilities, they are very discriminatory against this segment of the population. They should have a separate testing for people with disabilities. I am making a formal complaint with the Justice Department for their discriminatory behavior. I am also writing a letter to complain to them as well.

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    Sales & Marketing

    Reviewed April 13, 2019

    I have now been approached at least 3 different times that I know of in one month by scam artists pretending to be companies on Indeed. It is extremely frustrating and demoralizing to find out that I have put in an effort to apply to REAL companies that I actually want to work for but have been duped by a false company job description. I am wasting my time and effort on these job descriptions and they are not putting in any time or effort to make sure that these so-called "jobs" they advertise are actually coming from the companies they are claiming to be from.

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    Reviewed April 11, 2019

    I HATE how Indeed.com basically forces you to take "assessment" tests. And the questions are really STUPID - like "your computer program freezes. What do you do?" And none of the options were anything I would do. I've worked with staffing agencies for over 20 years and had to take too many of their outdated, useless tests. I refuse to do it on a job posting site.

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    Reviewed April 10, 2019

    These assessments are completely unreasonable. So ridiculous it prevents skilled candidates from even getting an interview. How can they continue to get away with this? Who are they to say if I am skilled?

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    Customer ServiceStaff

    Reviewed April 6, 2019

    ** hate this Indeed man, once you save your info and your resume to your account. Scammers get them, they call my phone every day, now I'm about to change my whole number. I had my phone for 3 years now. And they made me change it. I ** hate Indeed. Wish I had less than one star. Wish I could give them. 0.0000000000000001 star.

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    Customer ServiceSales & MarketingPrice

    Reviewed April 5, 2019

    I've been fooling around with Indeed.com for a year and a half by now, and I have so far concluded that they may actually be successfully placing people somewhere, but IMO it must be in a narrow field and it seems obvious by all their advertising they are targeting mainly employers so they can charge them for a "subscriptions". As others have said, Indeed sends out a regular stream of 'jobs' based on my information, and most of them are repeats (sometimes from a month earlier) and only about 1 out of 10 is actually relevant.

    In the last few months I have been receiving 'personal' emails from someone named 'Bonnie' with a job referral based directly on my unique resumé and experience. Really? I have deep experience as a Project Mgr. and Designer in the field of Architectural Graphics. Here are just a few of the "Manager" jobs they have been sending me: Front of House Floor Mgr. at a chain restaurant. Office Mgr. for a Free Clinic. Mgr./Supervisor for a Roofing company. Mgr. of Inflight Base Ops at United Airlines. etc.

    This is a seriously stupid algorithm, about the same as everyone else's. However I DO write down the name of a related company every now and then, because I actually do consulting work and always looking for new clients. Again as others have said, try to approach the actual employer whether online or some other direct way if you have serious skills, and Good Luck. (Just be thankful Indeed et al don't charge US.)

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    Customer ServicePunctuality & Speed

    Reviewed April 5, 2019

    A waste of time. Redundant and irrelevant emails that are repetitive and rearranged almost hourly. They act as though they are trying to help, but that is not the case. It is better to search companies and go to the actual websites to apply.

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    Customer Service

    Reviewed April 4, 2019

    The Indeed Assessments are poorly written and highly time sensitive. They do not allow a person to check the answers to see where they may have misstepped. According to Indeed, do not allow a retake, nor do they allow an option for recourse. I have been working in graphic design for nearly a decade, I have studied the elements of design and taken college courses. The test I received was BADLY written and gave too little time to understand the question it was asking let alone answer it. These assessments affect an employer's view of a potential candidate and therefore can cause direct harm. Indeed has no right to consider itself an authority on education or deciding the ability of a candidate.

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    Price

    Reviewed April 4, 2019

    The Indeed payment system is a total scam. We have posted positions on it on a few occasions and agreed to pay for 1-2 months to get priority listing. They just keep charging you after this period indefinitely. There is no way to cancel or change payments online once you have subscribed. I was charged $125/month for what they called a "resume subscription service" to which I never subscribed, at least not for an indefinite period. If you post jobs, do not pay for anything or track charges very carefully. This is not a company to be trusted.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed April 4, 2019

    I applied for many jobs on Indeed. If l get a response, it’s mostly temporary positions. I think l am applying within the actual company because some of the job listings make me feel as l am. Another position l applied for was very misleading. It was for an HR assistant. I got an email reply from the company that l had to put ads out to recruit truckers and the more l got the more l made. Sounds like a sales job to me and l am not putting ads out to make money. Every job l have had through them was a disaster and the response time is so slow. Be careful also because l got emails from really weird names and l investigated and they were scams. l get a million emails for job matches and no one is biting or random emails from other places. l am removing my information from there.

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    Reviewed April 1, 2019

    I cannot tell you how many times I have applied directly on Indeed and directly on the company website using Indeed and receive zero responses. Some are needing the exact skill set that I have and beyond. This is just the nature of Indeed. You'll be hired so much faster just using a staffing agency and trying to get hired permanently that way.

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    Customer ServiceOnline & AppStaff

    Reviewed April 1, 2019

    The website is cumbersome to use. It takes much practice to memorize the steps to get where you want. Not user friendly at all. The reps are not helpful, in fact, they are very defensive and combative when you raise an issue. They tell you to call customer service 24 hours a day where you will get more deflection. The candidates are out and out liars. They respond to your interview questions with what they think it takes to get to the next level. If you do find an interesting candidate, you have a 2 out of 10 chance that they will actually respond to your interview invitation. You will end up spending money for no good reason.

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    Reviewed March 31, 2019

    I am a legitimate company looking to hire employees on Indeed. I went to check my account this morning, and my account had been disabled. I'm working with a potential employee this morning, and have three others that I plan to check out. I do meet the requirements. This business is a sub-business of another company that will be offering different services, and these businesses will be working together but filing taxes separately, due to the fact that the other owner is my daughter. How my business is not meeting guidelines is beyond me. Maybe because I'm not a paying customer. If you want me to pay, be honest, don't just disable my company without at least calling me to see what the deal is.

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    Customer Service

    Reviewed March 31, 2019

    Sent out resumes for 6 months for jobs I was more than qualified for - Indeed indicated 2 were viewed. Then I received bogus emails nonstop from alleged potential employers. If you need a job this is not the place to find one. They want you to send out resumes not to gain employment.

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    Reviewed March 28, 2019

    I was convinced that Indeed was the solution to my hiring issues, and I must say that I did my homework and I found this page, I was very close to sign up with them. Reviews truly works especially when you can see the frustration of the people in their words. I will move on to some other method of looking for employees, for sure not in Indeed. Thanks.

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    Sales & MarketingPriceStaff

    Reviewed March 27, 2019

    In discussions with the sales rep, I believed from all we discussed that I would be charged per resume sent. I understood many (most?) would not be applicable to the specific need I had, but was willing to pay for that. What I did not understand -- and shame on me for not checking up on what I was being told -- was that I was paying per "click". Which, for an older business owner does not immediately connect. Well after a few weeks I check my business account and it was sucked dry by INDEED. They charge for each "view" of my job post. It could be school kids who are just bored or wondering what sales positions are like... I paid for it.

    I have about 7 resumes from legitimate candidates -- these cost me $5,000.00!

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    Punctuality & Speed

    Reviewed March 26, 2019

    Finding a job is difficult at best. Indeed just complicated my search. First they advertise nonexistent jobs. Second they sell your information to telemarking companies and you are bombarded by solicitation for colleges and employment recruitment. Oh that also have nonexistent jobs. You spend time on getting through what you think is a job application and then discover it is not. They are trying to sell you services. I regret ever putting my resume up. Complete waste of time and money.

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    Contract & Terms

    Reviewed March 25, 2019

    Indeed is the most discriminating company. I created 2 contract positions with PAID monthly payments but without any explanation, they deactivated my account. I guess they either only work with large companies which means they are miss-advertising, or there is some sort of a suspicious matter going on. I will never trust this platform and their guidelines as well as their leadership.

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    Reviewed March 19, 2019

    Representative I spoke with reviewed ads with me, then she asked amount I wanted to spend on two ads, once that was decided on she asked how long I wanted ad to run. I decided on two weeks. Almost $1000 later I contacted them and was told employer has to enter end date. Indeed does not do that. I asked then how can she enter dollar amount and not end date as we discussed she never said I had to enter end date. I was told that this is a site employer can adjust (I was not told that in the beginning). I tried to go to link through an email to end posting and it would not take it. They got me for about $700 more than I agreed on. Please be aware of this.

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    Reviewed March 18, 2019

    Indeed is overcharging the clients for no reason. Their billing cycle continues even beyond the set date of publication. Therefore, when doing a job vacancy publication, be careful dealing with Indeed. I have faced this issue for the second time and their customer care executives keep on telling excuses. Pathetic and embarrassing services.

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    Customer ServiceEase of Use

    Reviewed March 12, 2019

    If you are looking for a job, and you are like me you are looking for something very specific. I am looking for a nice research job that requires a Ph.D., and a long list of requisites. The community I work in is quite small, and I don't know everyone so I still have to search for a job. No matter what, you will get subscribed. They will hammer you with "new jobs" in the area you looked. They will hammer you with emails about "similar jobs" and then they will hammer you with emails "are you ready to apply" to a job you saved, sometimes less than one hour previously. Each and every time I unsubscribe. There are jobs that aren't clear what they are, and I take a cursory look at them. Pretty soon I get reminders to apply, and search results for "Other jobs like this job you viewed".

    All of this just clutters my inbox and is detrimental to a serious job search. I have a job lined up now that I found on my own, and I had one interview and 4 accepted (being reviewed) applications from Indeed. I started using Indeed because a friend who got a Ph.D. job through indeed, so it's not useless, just really difficult to use when random information is force fed to you sometimes hourly. Unrelated job leads, nonstop unrelated and reminder emails. It makes it very tedious. Indeed has sent me leads for Walmart, Dunkin' Donuts, and substitute teacher in the wrong city. PH.D. in a very specific field... I am not going to work at Dunkin' Donuts!! Been down that road before, in high school. Need a big boy job now.

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    PriceStaff

    Reviewed March 8, 2019

    We used Indeed to post a job with our company. We were immediately sold "up" to sponsored ads. We were being charged a fee for every applicant who submitted their resume to us. Based on their algorithms, we were being charged an average of $18 per applicant. Even though we requested the applicants have certain required experience/qualities, this was not the case. We received over 70 resumes but only one of those applicants had the required experience. It seems since the applicants have no skin in the game (they pay no fees), they "shotgun" their resumes to numerous employers with little regards to whether they are actually qualified. As a result, the employers pay a lot of money for unqualified applicants.

    Given the amount of money we spent with no valued results, we were then informed it generally costs more than $4000 on average to secure a new employee. We are a business of less than 10 people. If this is actually true, this expectation should have been communicated. Given the poor quality of candidates we received, we would have been better off utilizing another platform like Craigslist which does not charge you based on applicant submissions. Our experience with Indeed was unsuccessful and very costly and not a positive experience for us.

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    Sales & Marketing

    Reviewed March 8, 2019

    Hello. After being contacted by another scammer from Indeed, I have notified Indeed of the bad reviews and scammers they are letting on this site. I’m fed up with being harassed by these crazy humans who are needing help with their own lives. I don’t understand how you can sit and scam someone but you can’t sit and perfect your resume to get a real job/career.

    Anywho, if I do not hear from someone at Indeed I will be starting a lawsuit. So whoever wants to start putting some action towards these fake profiles and scammers, let me know. This company should have a team monitoring this website, but it’s very clear they don’t. You can’t find the “contact page” without googling it, which is another problem within itself. Like the company knows they have a huge problem that they’re drowning in, but seems to think it’s convenient to “hide” the way you’re supposed to contact them. So, to everyone who has been contacted by scammers, hopefully our days of unrest will be justified. I’ll keep you posted. Charlotte, NC 2019.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 7, 2019

    Indeed.com your service is a just a front end for collecting personal information. Your ads are placed at the top of page and people think those are jobs, but they aren't. Just places that collect and sell personal information. This site and your business is a total scam and should be shut down. I am going to report my findings to the Washington State AG. Research some of the companies and see if those companies even have job openings. I did that because I was getting no responses from any companies and when I checked out some of the companies they were just fronts with a website, no job openings at all. If there were links to apply, the URLs went to another company, which after reading Glassdoor.com reviews, where just data collectors.

    It really is the perfect way to get your personal information and sell that information to marketing agencies, collection agencies, government agencies and anyone that wants to know everything about you. Your name, where you work, where you worked, where you live, phone, history. No wonder they keep sending you emails about jobs... It costs them virtually nothing and what they get from you is more valuable than you could imagine. Do, not submit your resume to them. If you find a job on their site, call the company and send your resume to the company directly (only after doing a lot of research on the company). Don't be a voluntary victim, do research and then report what you find so that it can help others. Evil thrives where good people do nothing.

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    Customer ServicePrice

    Reviewed March 6, 2019

    I am writing this review of my experience in the hopes that it serves to save someone from the headaches (multiple that I have had with Indeed). First, the site is full of fake jobs that lead to you serving up your cell number to a bunch of scam calls and telemarketers. One job posting even sent me to a generic form site that wanted me to send them a photo of my license and then prove my social security number! PLEASE NEVER DO THIS!

    The second biggest issue I have is with the poorly made site and its comically screwball problems. Any time I update my info, it changes other things so that my profile became so wrecked, I finally closed my account lest it cost me a dream job down the road. Most recently, I added my own resume. Well, because I once worked for an auction site, it it listed that as job title, removing that I was a certified website designer and freelance writer. It has also removed work experience and portions of my education at times. Perhaps your experience differs from mine, but I would be remiss if I didn't share my thoughts on Indeed.com with you!

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    Customer ServiceStaff

    Reviewed March 4, 2019

    I am an employer with in-house recruiters. Indeed has scraped my website multiple times for our job postings and then posted them to their site, as if we approved them as a partner. We never gave them permission to get involved in our search! Since they've done this, they inadvertently distributed our site contact info to scammers and I have received countless calls, emails, and messages through the website from these scammers. In less than 24 hours, I received an influx of 100+ resumes. One person's resume listed over 10 banks and 10 tech companies. Why are they applying to my entry level roles?! I call the number because I'm curious and it is a deadline. I look up this person's name on LinkedIn and filter based on his "extensive" work history, and this person does not exist. Indeed, stop spamming employers and listing without their permission!

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 23, 2019

    Yes! I think Indeed should check more to what employers they are putting up on their website. I was almost got scammed by this person saying I was hired to work from home. A woman sent me an email saying my resume was approved and I need to contact them through Google Hangout for the interview. I then had this interview where I thought I was hired; where she then told me all the benefits I would be receiving and my hour rate. ($25) and the next step was to talk with a training supervisor. They both told me that I would receive a check to buy supplies and materials.

    The Guy that was the training supervisor said my work tasks will be mailed out weekly. I then have to message him at 8 am the next day to get the next step of my training; where he gave me a tracking number for a check and told me to contact him when it arrives. Then maybe a couple of hours later, I hear a knock on the door and it's FedEx dropping off a check for $ 3988.00.

    I then contact him ready to get the next steps because at this time I thinking I'm about to start working and making money for this big company. I was instructed to do a ATM deposit to my bank account because it will post faster because it will take longer if a teller did it. (Days) so I thinking ok cool, but still feeling something wasn't right. I deposit the check and I let him know, he started to send proof of the deposit slip for his supervisors saying the money was deposit. And they want me to send record of everything that needs to be purchase for the supplies and materials to track the spending, but at this time I didn't tell him the bank called saying the check was fraudulent and if it went through I could have been responsible down the line.

    The bank employee ask where did I get it from, I stated Heartland payment centers because that's who they told me they worked for. She looked up the company and that check had no dealing with that company and said that, "Someone is trying to trick you to give them some money back." I told her, "They said it was for material and supplies" and she said, "Have they ask for anything back?" and told her, "Not yet;" just gone play the role with them and contact her back on Monday since it was on a Friday to stop someone else from getting scammed. BEWARE.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2019

    Their job matching algorithm is unrealistic, it’s like, "Hey based on your 6 month customer service experience we think you would be great at this job 'primary dentist at [popular dental clinic]' or 'senior executive at [big name insurance agency]'," basically jobs I would never apply to because there is no way I would ever qualify. Also I have binges where I will apply to 10-15 suitable jobs a day for a week straight and I would be lucky if I received an update on 1-2 jobs about the status of my application.

    75% of the jobs are just listings posted there with a link to the company site but when you are aggressively job searching the last thing you want to do is spend countless hours resubmitting the same basic information on different employer sites, it’s kind of redundant to spend 6+ hours on only 2 different applications putting basically the same info about my work and education history on both just to find out 4 weeks later that you don’t qualify. Indeed is suppose to be a one stop shop for applying to multiple agencies as they always advertise however that’s not the case most of the time. My recommendation for that would be to force employers to first screen potential employees through Indeed so I know if it’s even worth going through the exhausting process of applying through the company site.

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    Sales & Marketing

    Reviewed Feb. 20, 2019

    When you pay for resume search subscription - they keep on banning you for sending emails to candidates for various reasons (even though it is the same job description they keep on advertising on their website). When reached out to them - they say they can't do anything to help you and send you a guidelines to follow. Excuse me. We are paying $3k+ a year... And we cannot use your service because we send Indeed messages to candidates??? Like wtf... Don't waste your money... And don't get locked it into one of their horrible contracts.

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    Customer Service

    Reviewed Feb. 18, 2019

    It is brought to our notice that you have withdrawn money from our credit card to Indeed company without proper notification. This is a huge misconduct from indeed company. We only requested for one day support which was mutually agreed at a charge of INR 250. I would also like to highlight here that further to our discussion and negotiation prior to commitment, it was not communicated that the service will auto renew after 24 hours. However we would like to inform that the service requested was from February 12th to February 13th which is for 24hrs. If you are not giving any satisfactory answer, we may be forced for litigation and raise our grievances through social media.

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    Customer ServiceStaff

    Reviewed Feb. 17, 2019

    I'm a small business owner with approximately 15 full-time people in Indiana. I used Indeed for approximately six months and was beyond dissatisfied. Indeed charged us based on impressions viewed of our job posting. Not by actual applications submitted. Most of the applications coming in we could never get a hold of the people. We would call and leave messages, email, and no response. Out of approximately 15 applications submitted could only get a hold of two to three people. Of those two people only one would show up for an interview. Most of the people on there are submitting applications so they can satisfy Unemployment requirements. It's very easy to submit a quick application on Indeed.

    We were duped out of approximately $600 per month for over 6 months. During that time we only hired one to two people from Indeed. Absolute and complete total sham. I called Indeed on two separate occasions to voice my concerns. Neither occasion did they addressed my concerns adequately or suggest how something could be made different. Each time I was credited a measly $100. Still a complete and total sham. All employers please stay away from Indeed!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2019

    I do the hiring at our company and last week started to receive 40+ applicants a day in my email and coming in the front door. Turns out that JOB SPOTTER, which is part of INDEED, took a picture of our sign in front of our company and posted it on their website. I called them and told them to take it down ASAP. They seemed surprised that I didn't want people applying from their "ad". I told them I have legit employment agencies who do that for me. They sift through all the applicants and send me the ones that are qualified and at the correct pay scale. They told me it will take 3 to 4 days to remove the posting, a posting that we never authorized. This is NOT the correct way to win business over. The opposite is true. I would never consider using Indeed after this experience. This should be against the law and personally I feel that this is a violation of everything that is true and honest.

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    Sales & MarketingPunctuality & Speed

    Reviewed Feb. 15, 2019

    This site is such **. I have been using it on and off for years, although I rarely, if ever, are contacted for jobs. The site has VERY OLD jobs advertised, and you cannot tell if they've been filled until after you apply. Also, they put 'new' in red next to VERY OLD jobs that are either filled or are just VERY OLD. It is the biggest waste of time!!!

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    Customer Service

    Reviewed Feb. 15, 2019

    It seems that the job postings have become nothing but database builders, phishing scams or fake listings to meet a government requirement. None ever reply or respond to an application submitted regardless of qualifications or experience. The same jobs posted every few days or multiple jobs posted by a company.

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    Sales & Marketing

    Reviewed Feb. 14, 2019

    This is the biggest scam going. They are charging my bank account $236 for a six day ad after the already charged me $25.00. Please people, beware of this company, it’s the worst. I’ve had several people tell me they had the same experience. DO NOT use them.

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    Customer Service

    Reviewed Feb. 12, 2019

    Reasons for my review stem from my experience and speaking with employers. First, they post jobs that aren't real. It's already hard enough looking for a job but applying to jobs that never existed is just wrong. My advice if you apply either follow up with the actual company or email them. I have also been told our resumes do not parse in format. So they just get a run on of words and they have to try and figure them out. I have applied to well over 100 jobs in my current search and not one call. Hard to believe not one company hiring or being told thanks but no thanks. Never hear from anyone. I only apply to jobs I definitely am qualified for. So this is extremely discouraging for me to learn what I did first hand.

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    Customer ServicePrice

    Reviewed Feb. 8, 2019

    As other have posted here they do not have upfront pricing. You post a job as an employer and put a dollar cap that they can charge, from there you will start seeing applicants but then it starts to slow down with the applicants. I was billed $250 for the past 3 months and had a total of 3 applicants so I asked thru their chat to explain what I was being billed for as their invoices show no details.

    They base it off of clicks to your posting, which you cannot prove in any way. Also I found out today that the listing that I am running that I first posted in 2014 was still posting as if it was from 2014 so applicants see it as an old post and don't reply, this ad was placed for mechanics, we are always looking for mechanics so I paused and restarted the ad as needed and did not know they had a post date shown to applicants. I feel I have been robbed $750 for the past 3 month for them posting the ad as if it was 5 years old, not to mention the past 4 years I have been activating it and thinking it was a fresh ad because I am paying for it!!!

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    Price

    Reviewed Feb. 7, 2019

    Very bad experience as a potential employer with Indeed. Their business practices and fee structure are VERY SUSPECT. Fees made as unclear as possible... On Purpose! Employers - if you intend on using Indeed, be very aware that their fees and costs are hard to determine in advance. The company apparently uses credit card access to drive their profit-center. The ability to charge your credit card in unlimited fashion sets up abuse by Indeed and no incentive to reveal their costs honestly. We had to complain to both Indeed and to our credit card company before the charges were reversed. Obviously, Indeed hopes that most users will simply quit and leave Indeed with the profits. Beware...

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    Staff

    Reviewed Feb. 6, 2019

    As an employers it is so disappointing to post a job at twenty dollars a day to only get people who will apply to everything even when they aren’t qualified. Indeed has set this system up to take advantage of every angle and they know this. They force us employers to pay for their monthly service to allow us to search through resumes and locate qualified candidates vs the entire internet running up our bills by applying.

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    Punctuality & SpeedOnline & App

    Reviewed Feb. 4, 2019

    This website is a complete joke. I do not know anyone who has ever used this and actually gotten a job. I personally, have been looking for anything I can do, full or part time. I am very qualified to work in anything from administrative, medical or security/law enforcement. I have been trying to get a second job for almost 2 years, I have applied through Indeed to more than 60 jobs and have had like 2 interviews. COMPLETE WASTE OF TIME.

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    Price

    Reviewed Feb. 1, 2019

    I was told I would have a £50 charge. They kept charging me £7 a day for 2 months. Never contacting to say what was going on. Heard this happens all the time. Rip off. Don’t use. And the quality of the job applicants is terrible.

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    Sales & MarketingStaff

    Reviewed Jan. 30, 2019

    Recently my wife looked at Indeed when trying to get a job working with a local trucking company. She has been a CDL driver for over 35 years. There was a great local opportunity when she applied through Indeed. A response came over they do hire woman because it is male preferred field. I contacted Indeed to get the particulars on this company to file a complaint with the EEOC, I was given the following statement:

    "Indeed.com includes all the job listings from major job boards, newspapers, associations and company career pages - the jobs contained in Indeed's search results, or linked from those results, have been created by people over whom Indeed exercises no control. Indeed's job search results are indexed in an automated manner and Indeed is not able to screen all of the jobs on the site." Basically as I see it they are search engine for jobs. Protect your identity and do not upload your resume, with all your personal information... You could be scammed. They verify nothing.

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    Price

    Reviewed Jan. 30, 2019

    Beware - whatever amount you set with them won't be accepted and they'll just charge you any amount they feel like! First of all, I signed up to post a free advert, as is my right as they advertise this ability without any terms and conditions. After my first job application came through, Indeed then emailed me to say my advert can no longer be free, is no longer live, and has to be paid for, with no reason other than 'certain types' of adverts need payments. Annoyed by this, I decided to give it a go but keep the cost low, at £7 budget per day. Indeed calls the daily amount you set an "average" daily budget, as their way to make you spend whatever you like.

    Approx 2 hours after I signed up with my card and set my £7 budget, I had one more applicant and Indeed emailed me to let me know they had charged me over 200% of my daily budget. Horrified, I logged in and closed the advert before it increased any further. I emailed to complain and essentially they don't care that initially I wanted the advert to be free, they don't have any regard for your budget and they give default answers. Beware!

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    Reviewed Jan. 27, 2019

    Indeed seems to be a professional and an easy way to upload your resume and find a job. But that is so not true. I have been using Indeed for months with hopes. I am well qualified and skilled for the positions available that meet my years of experience. I seem to have scammers reach out than these companies. Indeed just sucks all the way around. Would not recommend using. Wouldn't even give them the one star but it is required.

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    Staff

    Reviewed Jan. 18, 2019

    Recently there was a job posting for PA (personal assistant) at Avant Garde And the Owner of this company is MR. Suneet **. They had called me for the job opportunity and this person claims to be in Canada. His contact number stated is ** and he took help of a girl whose name is Sudha and her number is **. Sudha had called me and mentioned the job details. After I got convinced with the job she asked me to call Mr. Suneet and have a word with him. After the discussion with Suneet, he told me to complete a project on one city and after completing that he promised to pay Rs.2000. As promised, I completed the project and when asked him the pay for the project completed. He blocked my number stating the project was not good and ridiculed my work. Indeed should definitely verify such job postings.

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    Customer ServicePrice

    Reviewed Jan. 16, 2019

    As a recruiter, I do not trust Indeed anymore. At first, they were fine, but I constantly run into resumes that have the same exact text but different names and locations. It's clearly some sort of bot posting them, because they all seem to forget to capitalize their last names. I've tried to contact a couple of them, but they never respond. I don't know why anyone would post fake resumes that never respond to offers, unless it's Indeed trying to make their resume numbers look good. In any case, it's not worth the money unless you can find resumes that link to some sort of social media profile. LinkedIn Recruiter Lite is almost the same price and is a lot higher quality.

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    Online & App

    Reviewed Jan. 13, 2019

    Please be extremely careful, Indeed has hidden charges and even with maximum units set, they will automatically over invoice and charge you! The website is poor and designed so make it difficult to remove accounts or change charge settings.

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    Customer ServicePriceStaff

    Reviewed Jan. 11, 2019

    Indeed decided to post the career page on my website without permission. It literally bogged down my entire company for 10 hours and cost me who know how much money. We were inundated with hundreds of emails, the phones rang so much we could not actually get real customer call. My cell phone is on the site, my phone rang every few minutes and people would not and will not stop calling. Some people said they even had a big pop up that highlighted our company over all the others, and showed over 10 positions open for hire.

    I contacted Indeed and the first time I called the person acted like it was a huge shock that my company just "appeared" on their site. Finally, many hours later I got a supervisor on the phone. She admitted that they have software that takes companies career page and put it on the site highlighting it as a top hiring company. I asked her if she knew the kind of damage it caused my small business. Her exact words "We do know that it hurts small businesses that are not prepared, but only for the first few days, then it slows down". How dare you, shame on you for your shady tactics. If I ever need to hire a company to help me find employees, you can be sure it will not be Indeed.

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    Sales & Marketing

    Reviewed Jan. 9, 2019

    Indeed is a huge scam for both employers and employees. They fake statistics using fake jobs and people, and have now started cutting off some companies while allowing others, with no explanation or rational. They are engaged in blackmail, demanding money from some employers who they feel can pay, while others post for free. I strongly recommend to not use Indeed.

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    Reviewed Jan. 2, 2019

    We are Senpex, your corporate customer. Used you before as the recruitment partner, but what happens is you charged over even we didn't use you. So urgently if you care about partnerships and interested not to lose the customer, change your account executive and Sales Director George and Matt and refund our money you charged.

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    Reviewed Dec. 31, 2018

    Expect lengthy information - First time letting a site search jobs for myself. I find Indeed expectations with replying to jobs and summaries are a bit much when you don’t have much to write but a few experience or applying to a job requirements.

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    Coverage

    Reviewed Dec. 29, 2018

    I love this site. Easy to apply for jobs and it is so simple. Thank you. Way better than CareerBuilder! I just love how easy it is to upload your cover letter and resume. One of my favorite parts of this site is the ease of access to apply for certain jobs with their "easily apply" option next to certain jobs.

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    Reviewed Dec. 29, 2018

    I have read some things on this website that have supported my decision to take Indeed.com to court. We are preparing our case as I speak. I am seeking other employers who have had a similar experience. Has Indeed disabled your account due to any fee's involved with the hiring process? They have disabled our employer account and refuse to come to a solution. They have allowed other companies to post jobs that involve fee's, just not ours. We are asking that any employer with the similar experience to contact us.

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    Price

    Reviewed Dec. 28, 2018

    I would never use them again. They overcharge and set up accounts that charge monthly without notice. The applicants were not relevant to the position. And the same, irrelevant applications showed up over and over again. Did not interview any of the dozens of not qualified applicants. Complete waste of money and time.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2018

    I am in Memphis TN and Indeed has too many fake job postings in this City. Probably elsewhere too. I have called at least three companies I applied at that come up on Indeed as hiring with their addresses etc. and the companies have stated they aren't hiring and they did not place the ad. Also, I've been contacted a lot by very aggressive people from India who pulled my applications and who were trying to involve me in various scams. I would advise everyone to remove your actual name and phone number from your Indeed resume along with the actual names of your previous employers. Put as little identifying info as possible. Too many trolls using this platform.

    CareerBuilder and Monster are no better. They link a lot of their jobs and you are redirected to the 'employer' site which has been faked in the past. Both of those companies sent me emails notifying me to put fraud alerts on my credit file because I had filled out apps on what I thought were employer sites after being linked from their site (including putting in my social security number, date of birth, and everything else) only to find out later that scammers had recreated the companies site and placed fake links on these sites. It's not difficult to recreate a company's website either. All you have to do is right click on the web page to pull up the HTML code and then put the exact code in a webpage builder and you have an identical site.

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    Reviewed Dec. 26, 2018

    Indeed has sent me the mail for interview purpose. But this was a fake company. The company has opened just 2 days back. But the employee said me he is working from 3 years in that company. Please if you know properly send us the mail else don't sent. My full day was wasted and money too to travel.

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    Customer Service

    Reviewed Dec. 20, 2018

    I posted my first job on Indeed and they immediately suspended my account. I sent them verification and even called them and of course, the whole time they were just trying to get me to pay for a sponsored job. WHY DO THEY NOT JUST TELL YOU UPFRONT YOU HAVE TO PAY TO POST?

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 19, 2018

    Honestly I felt like Indeed was legit and helpful. Up until I applied to a posting and I felt like the opportunity was too good to be true. But the responses from the "employer" seemed somewhat legit. Even provided a website and all. So I went to the website and checked it out. It had nothing on it. Just a background layout and then 3 "links" that did nothing. From then on I went and googled anything I could to find info on the company and found nothing. Until I googled the email address that I was getting responses from. IT WAS A SCAM! So sad that Indeed doesn't find a way to provide legit listings without those scamming low life people.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2018

    Every day I receive 5-10 email confirmations and application rejections from Indeed for jobs I never applied. Staff claim they don't auto-apply for candidates and it's not possible that their system was hacked. I've changed my password, included 2-step verification, it's not a shared computer, and no one has access to it, yet I still receive daily emails from Indeed confirming that my application and resume have been sent to employers for jobs I'm clueless about. Some of the jobs I'm not even qualified for, either through experience or because the job is requesting a bilingual candidate -- which I'm not.

    Some jobs I'm either over-qualified for or significantly underqualified for, in both instances I would never apply to those jobs and waste the time of recruiters and hiring professionals. Then of course I receive rejection emails directly from the companies or from an Indeed auto-bot that says the company has moved on in the hiring process and I wasn't considered. This is happening on a daily basis and on days when I'm not even logged into Indeed. It appears that their system is auto-applying for jobs based on my job searches, job interests, and the types of jobs that show in my application history. Or their system has been hacked and a person or bot is doing these things.

    Either Indeed isn't being honest about the auto-application process or they aren't being honest about being hacked. Because if I had a customer explain to me this exact situation and they have clearly taken the proper security steps to protect their account before and after the issue surfaced, I would assume the problem was on our (the company's) side and I would escalate the complaint to a person or team who could better address things for possible resolution. But that's not what happened in my case. Instead, after a few emails from me explaining how I secured my side of this "relationship" and that my concerns were leading me in the direction of canceling my account, the Indeed rep could only offer me steps on how to cancel my account.

    So are they trained to do this? Is it easier to lose a customer than to resolve the technical issue? I've had two accounts with Indeed, because their system kept telling me that it didn't recognize the log-in details of my first account whenever I attempted to apply for a job, yet I was able to log into the account. Now with this second account either being hacked by a 3rd party or manipulated by Indeed, I've opted to leave Indeed and invest my time into a more reputable and conscientious company. I truly hope that they either resolve the problem or promote this auto-apply feature and fix the algorithms so that the application process is smoother. If not, they will lose a lot of customers on both sides, applicants and job providers.

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    Reviewed Nov. 28, 2018

    I am an employer who used Indeed a couple of months ago. The pool of applicants on the platform is a crapshoot. Out of 40+ applicants, only a handful were qualified. We closed the job posting on Indeed, because it was not worth our time. A couple of days ago, I noticed someone had copied and pasted job openings in our name. I found out that Indeed is aggregating jobs from our company website and pulling them over onto Indeed. Their system scans public websites and scrapes those jobs onto Indeed. As employers, we were not notified that this was happening, nor was there a request for authorization to post anything on our behalf. It wasn't until I filed a complaint that this was explained. I seriously thought we were being hacked. I would avoid their services. I do not recommend this company.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2018

    I had posted an ad in Indeed for vacancies in my organization. I put in a monthly budget according to my budget. I started getting extremely bad responses. Then I got a call from the team from an extremely rude guy who said that to get better candidates I should increase my budget around 8-10 times otherwise there will be no match. On hearing that is not my budget and other places are cheaper he became extremely rude and told me to remove the ad. I will never use this website again.

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    Sales & Marketing

    Reviewed Nov. 27, 2018

    I have 26 years of executive sales and marketing experience, I have been a field trainer and district sales manager. I also have applied for 1020 jobs. That's right. One thousand and 20 jobs and no luck or job offer, Indeed sends the sale letter saying that I didn't meet their requirements of sales and need experience. Go figure!!!

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    Sales & Marketing

    Reviewed Nov. 19, 2018

    I like to think most job postings on the Indeed.Com site are legit, but sadly they are not. I understand some companies are hesitant about supplying the name of their company to stop people from just randomly showing up dropping off resumes, but if you contact them through their Indeed.com site asking for more info and get ignored, more than likely it's a scam. It's good to know the job statistics and salary of your geographical area you are applying in. If a job seems too good to be true, do your homework first. Some fake ads too are using the names of real companies to lure you in, figuring you won't research any further and you'll innocently send your resume believing the ad to be real. Again DO YOUR HOMEWORK!

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    Customer ServiceSales & MarketingStaffProcess

    Reviewed Nov. 16, 2018

    I had an employer account with Indeed for 3 YEARS. Posting the exact same insurance sales jobs for the exact same areas where we have offices in... and no problems for 3 years... UNTIL, I post another round of ads November 2018, and then one day later get a notification that my account has been disabled and I can write in to appeal the decision. No call, no warning, nothing but their automated "your account has been disabled" email. So, I call my sale rep I've had for 3 years there, and nice guy... but he tells me he has no power and just to submit the form and see what "they" say. So I submit the form and thoughtfully explain our ads and our account, and how they are the same jobs they have been posting for 3 years now. They message back 2 minutes later, saying the account is disabled again and that I need to call in.

    So I call in, and I only get a customer service rep who (after going to her supervisor) also says there's nothing they can do. The reason: They don't allow sales jobs where the training is not paid and/or where sales reps buy leads!! So, essentially, it looks like they are phasing out 1099 commission sales jobs. AND losing money in the process. So, we have been spending thousands with ZipRecruiter now (who by the way, actually let you TALK to someone in charge and try to understand your side).

    Indeed was good (and we spent a LOT of money with them)... but that's all gone because of some messed up decision that leaves more sales rep candidates searching on other platforms... and more employers spending their money elsewhere. Terrible customer service for a client that has faithfully been with you with NO problems for 3 entire years!! If you are an employer who is looking to hire 1099 commission sales reps... Don't even waste your time with Indeed.

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    Reviewed Nov. 15, 2018

    I’m dumping Indeed for one single reason: they cannot seem to keep up with inactive or expired listings. I realize some of that is the hiring company’s responsibility, but here’s what has happened to me on many, many occasions. Based on timing, it can have nothing to do with the hiring company. Short story? Indeed recommends a job, I like the look of the position, and that very same day, I spend 4 hours on my resume and application, and I hit the “apply” button. Within 10 minutes of my application, I get a “Job has expired” notification from Indeed. It is a HUGE waste of time I don’t have applying to defunct positions, which makes me really grumpy. Indeed, I’m moving on to a more effective app. Thanks anyway.

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    Customer ServiceSales & MarketingPrice

    Reviewed Nov. 12, 2018

    Sales forgets you are the customer and they exist to serve you. Plenty of rules the customer has to follow, but Indeed is slow to respond to issues. Resume database is absolutely not worth the money. They think it is a sales' sole function is to get you to buy "featured" jobs, when they've already scraped your job from your website.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2018

    I have a seasonal Restaurant in the Hamptons. I reluctantly agreed to give this a try. The vast majority of applicants were from areas over 100 miles away from Eastern Long Island. A total waste of time and money. Thousands of dollars spent with almost 0 hires. (Maybe one or two). I also made it clear that all advertising would end by the end of June only to find out that my credit card had been charged through October. That was made crystal clear to “Dylan”. He either chose to disregard my request or it simply fell through the cracks.

    I didn’t catch the error until recently since 100’s of charges go through my credit cards. I followed up about a month ago and told Dylan in view of my error missing the charges in July and August, (our busiest months) I would compromise and pay for July. He never submitted my complaint to the higher ups, and after I called back, I was told he was no longer in that area. Beware this company has no integrity and has horrible customer service. My guess is that they have millennials running the company who have no idea how to run an establishment and own up to errors, correct them and build on solid business relationships. It’s called “doing the right thing”.

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    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 9, 2018

    While searching for positions in Atlanta, GA the majority are from outlying regions. That wouldn't be bad except Duluth, Alpharetta, and Tucker are about 20 miles from Atlanta zip codes. This practice is blatantly and falsely advertising job locations. It may look like there are plenty of postings in Atlanta but in reality there are only a few represented by Indeed. Of course there are plenty of postings but they come from about a 75 mile radius ALL COMING UP AS BEING IN ATLANTA. This is a complete time waster for job applicants not willing to drive 5 hours a day. It is a huge time waster.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed Nov. 7, 2018

    My name is Robert and I own a service company with around 0 people! After posting around 10 job offers no one was performing well! I had a phone call from Ryan ** who is Indeed account executive! I told him that Indeed website is not performing and he asked me to copy the info from job description and to fill out a Indeed hire page where a Indeed specialist will help with finding a candidates! After 2 days I received a call from Callen and she stated sending me a emails with different names and candidates. She also mentioned that she will stop our regular job search engine where I said OK!

    So after several interviews we hired 2 guys and Callen asked me to sign a agreement. I said OK! So after a week I received a 2 invoices for $7900. Almost $8K! I have been trying to get in touch with Ryan. So far no luck, I'm canceling all of that with Indeed but no one explained what and how the Indeed Hire works, my average budget for a Month is around $300! On top of that one of the hired guys did not showed for work after second day at training! Whole system is a scam and I'm moving to ZipRecruiter!

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    Price

    Reviewed Nov. 6, 2018

    Ad taken down and account suspended for no legitimate reason. They stated that we can't charge any fees, which our company does not, but they continue to suspend my account. I could have been a paying customer, but within minutes of posting my job, They suspended my account with no fair ability to see if this platform would be right for me. This is the best way to piss off a customer and to show your poor ability to resolve issues or work a situation out. I'm very displeased with their lack of ability to resolve the situation and make it right. Hopefully this is a blessing that I got suspended so that way I don't end up spending money on something that may not have been a good fit.

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Oct. 29, 2018

    Updated on 05/01/2020: Indeed is still posting nonexistent jobs on their site! The location for the company name is fictitious! Is it to pretend they have more opportunities than they really do or it’s just irrelevant if the information they post for their clients is correct or not? Which could be disastrous if one applies to the position when personal info is involved. Be careful with this company, something's off. Don’t waste your time as I did AND a second time no less! Also once again started receiving numerous scam calls on my cell. I don’t know why I went back to them, the Covid-19 has me searching for another position and I guess.. it was desperation. So sad that you can’t even trust a well known job platform during such difficult times. They never responded to these same allegations back in 2018 so not expecting one now. Stay away! If anyone does want to reach out I can provide proof.

    Original Review: I recently moved to Miami Beach and starting job searching on Indeed. I applied to numerous positions posted, but couldn’t get an interview. I decided to contact one of the companies that’s was supposedly looking to hire here in Miami Beach (they were actually in California) and I was told by the manager there that they didn’t even have a location in Florida. Then I went back and googled some of the other positions offered and couldn’t pull up anything on the other companies in this area. They did not exist! I find it despicable that a person can sit and send resumes and cover letters all day, everyday only for the amusement of Indeed’s CEO. I have proof of their deception for I saved 2 PDF’s of fake jobs. There’s more on their site but I can’t waste any more time with them. Go look for yourself, you’ll see. EMPLOYERS - DO NOT PAY TO USE THEIR SERVICES! They are unethical and cannot be trusted.

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    Customer Service

    Reviewed Oct. 24, 2018

    I have applied for numerous jobs over the past year and a half through INDEED and have only gotten a couple of calls. I was shocked to find out (when calling some places directly regarding my application) that they are not even affiliated with INDEED and never received my application. Complete FRAUD.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 24, 2018

    I own a well established recruiting firm and although we do not post ads for our clients we decided to utilize Indeed to post ads for a number of internal recruiters we were looking to hire. Initially, the posted ads drew decent response, but many of the candidates indicated that they had never applied to our job and some were genuinely surprised their resume was even on the site! Then our ads were suddenly pulled down and we were informed that our firm would never be allowed to post on the site again!

    Indeed refused to provide an explanation and when confronted with a request to review the decision indicated; "The account has gone through our reviewing process and our team has concluded that we will not be able to show these openings in our search results. This is a company-wide decision for all your company accounts. This decision is irreversible and final." They NEVER will allow our firm to post on their site again! It seems to me that a decision such as this should be transparent. This company will take your money and will leave you with nothing but lies!

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    Staff

    Reviewed Oct. 23, 2018

    In Canada, this website appears to be a front for jobs and they are targetting the unemployed. I went to a few interviews through them and the interviewer was asking psychological questions which did not have much to do with the job. Another interviewer is supposed to be a manager at a hotel but only works there once a week, which sounds odd. Then she suddenly said the job was taken and they will hire in April again. Why so far off? Indeed is a fraudulent website and company and they are misrepresenting themselves to the public. The companies that use them are probably letting interviewers use their facilities for interviews and they get paid off for it. They are wasting time of job seekers and abusing them by doing this. This is total corruption. Anyone have a similar experience let me know. This is a very serious matter.

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    Reviewed Oct. 11, 2018

    Stay away from this site! They will use any excuse to PAUSE or CLOSE your job posting to FORCE you to sponsor your ad. And read other reviewers who made the mistake of giving in and providing indeed with their credit card info. They go through hell trying to dispute the charges and getting their money back. Stay away from Indeed!

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    Customer Service

    Reviewed Oct. 6, 2018

    I did manage to get 2 part-time jobs thru Indeed, but as soon as I started using the site I was flooded with texts, emails and calls from sites I never visited. All of these were for student loans, health care, even help getting disability or the like. It also included interviews and job offers that offered high salaries. It was so bad I stopped answering the phone. Sometimes I got up to 30 calls a day. Plus emails and Texts. So I was successful in getting a job twice in fact. But it came with a huge headache. Use with caution.

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    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 3, 2018

    This site had the audacity to want only charge my credit card $422 for an ad that I DID NOT EVER PLACE! (They'd had my card from when I'd attempted months ago to use their service!). It took more over half an hour of aggravation on the phone, so they could tell me to "look for my full refund in 3-5 business days!" WTH?!? How DARE they steal MY money and then expect for ME to wait for them to return it?!? It's like they made themselves a no-interest LOAN! Talk about irresponsible, wanton derelicts!

    I currently use two other reputable sites to advertise for employees and I will NEVER bother with Indeed again! I feel like they knocked me down and stole my purse! (*I instructed them to delete my account and never to harass, harangue, or pickpocket me AGAIN!) With this level of irresponsibility, it is my opinion that they shouldn't be trusted with someone's credit card or personal information! Just imagine if I were a huge company -- I might've never caught the unauthorized charge that they egregiously made when they decided to help themselves to MY MONEY!

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    Steve increased rating by 1 star.
    Price
    After a positive interaction with Indeed, Steve increased their star rating.

    Reviewed Oct. 1, 2018

    They don't tell you the whole truth about billing or candidates. I needed to hire a person experienced in my business and after working out the bugs the first couple of days I was told by their rep that adding licensed or experienced in front of the title would assure me of getting only the qualified people I was looking for. That was as far from the truth as could be expected. Once I changed my ad to read "Experienced" I still continued getting 75% of resumes that weren't even close to knowing my business and it cost me close to $300 in less than 1 week, that's $81,200 a month if I kept it going. The only ones that benefited from my ad was Indeed.com. I calculated ZipRecruiter would have been less costly for me to use. It would have cost me for 1 month what I paid for 1 week with Indeed. STAY AWAY FROM THEM!

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    Staff

    Reviewed Sept. 30, 2018

    Stay away from this, just a waste of money, false resumes. They self subscriptions for a year like if you are going to be hiring all year long, they have a very high percentage of false resumes and you never get a good candidate.

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    Staff

    Reviewed Sept. 30, 2018

    This job finding company is absolutely incredible! I can't thank them enough for always coming through for me with employment. The accuracy of job matches is always spot on! I am working 2 jobs, one is 5 days a week. The other is one or both days (weekend) and love them both. For the first-time in my life I fit in at job places. The pay isn't very good, but I'm happy??? That's a first! The hours are perfecto! And the people are amazing! Thank you, thank you, thank you INDEED. And keep up the awesomely incredible work you do to keep people employed???

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    Customer Service

    Reviewed Sept. 28, 2018

    Very happy with Indeed. They corrected a billing error. I discovered that I had not, in fact, suspended multiple city postings and it accumulated a rather large fee. Indeed customer service reversed the charges without an issue. So grateful. I will use Indeed again and again.

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    Customer Service

    Reviewed Sept. 26, 2018

    I just recently post a job posting on Indeed to search for qualified candidates. After the post went live for about 3 hours my account was disabled. A representative called me to explain the details I wanted to include in my posting would come at a cost. I agreed to the cost but could not proceed because as she explained I will have to appeal and wait for the compliance department to reactivate my account.

    After receiving an email with no explanation that my account will remain disable I appealed again and explained that one of their reps called me and told me what I needed to change about my ad, and if they can simply delete the current post so that I can pay for the ad. Again it was denied. This is my first time attempting to use Indeed so I'm wasn't razor sharp on the details of posting. The errors were extremely mediocre fixes. I wouldn't recommend this company for your candidate search.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2018

    Indeed will ask why you rejected a candidate and then does nothing. They will call you and ask you for your feedback. And they do nothing. We have a 99% NO SHOW rate for interviews. I told Indeed they need to block these people from posting their resumes. He proceeded to tell me they can't do that (they can) and then kept talking over me. Why are you calling me if you're not going to do anything with my feedback and not allow me to speak at all? Waste of my time and my money.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 24, 2018

    If you are considering using Indeed, proceed with caution. Once you put your info in it's there to be used however they want. You don't now how professional a possible employer or even the Indeed staff conducts themselves so you don't know if your errors such as punctuation, grammar, and so on are going to be used for research for Harvard grads or a Forbes article so take that into consideration before submitting ALL your information.

    Once I started applying I began getting A LOT of SPAM calls, not cool I'm trying to earn money not get scammed. Once your Indeed account is set up there is no deleting it, so I just erased as much info Indeed let me and put killaccount where I could. I STRONGLY advise anyone who is serious about getting a career to research yourself what you want to do for the rest of your life and apply DIRECTLY with that company on their website and if they want you to set up an account through (ex. Jobvite) then do so. Other than that DO NOT TRUST Indeed.

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    Customer Service

    Reviewed Sept. 21, 2018

    Been using Indeed to find a job and I'm getting the same jobs over and over. Recent issue was wanting to reapply and the system wouldn't let me. Contacted Indeed and their response was, "Thank you for contacting Indeed. Since we are not representatives of the companies listed on our site, we do not have a way to edit or withdraw an application that you have submitted. Currently, there is not a way to re-apply or to cancel an application through Indeed."

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    Customer ServiceCoverage

    Reviewed Sept. 19, 2018

    In the past three years of utilizing Indeed.com to look for a job, I have never once been offered a position. Most recently, from July 2018 to September 2018, I submitted/applied for 204 jobs. Each submission included a cover letter along with my professional resume. 204 jobs, and zero results in terms of gaining employment.

    Also, I elected to have job alerts sent to me via email from Indeed.com. Every single email alert had EXACTLY the same jobs as the email before it, and I would generally receive 5 email alerts from Indeed.com, back to back, again, ALL WITH THE SAME JOB LISTINGS. It got to a point in which I had to turn off the job alert option. After I elected to discontinue email alerts, I would search for jobs on the Indeed job board. Jobs would be posted, and upon further review of the job requirements, 75% of the time, the job opening had "expired". If it's expired, please remove it from the job board.

    I have never wasted as much time applying for jobs as I did using Indeed.com. Again, 204 resumes submitted, with cover letters, over a two month period, and zero results. I will never recommend Indeed.com as a resource to find job openings, let alone employment. I couldn't remove my resume from Indeed.com fast enough, and deactivate/delete my "account".

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    Sales & Marketing

    Reviewed Sept. 19, 2018

    The location filter doesn’t always work, or is ignored. I also get frustrated with all of the paid job advertising. It is sometimes difficult to decipher actual jobs from advertising in wrong locations.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2018

    Within the past month I have applied to 23 job listings on Indeed.com all of which I am completely qualified for. My resume was done professionally and I have excellent references. I DID NOT POST A RESUME ON THIS SITE BUT I DO ATTACH A RESUME EACH TIME I APPLY. I have applied to jobs using the “Apply Now” button. Out of the 23 applications I submitted I have received ZERO responses! I am however, receiving 5-7 scam phone calls a day and they never started until I submitted job applications on this site. The phone calls that I am getting are everything from solar panels to vacation resorts to life insurance policies. I am 100% positive that indeed either sells the information or has people phishing for the information. I am at the point of seriously considering changing my phone number. I will NEVER apply for another job through this site.

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    Sales & MarketingStaff

    Reviewed Sept. 18, 2018

    I have in depth experience and knowledge that Indeed.com as well as other major job boards are ripping off employers who are looking to hire people. They use well known bait and switch tactics, they will pump you full of leads for little money and then extort you for way beyond reasonable advertising funds until you leave. This should be prohibited under monopoly law but no attorney has the balls to take them to court with me. They have literally ruined my recruiting business. I’m about to shut my company.

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    Reviewed Sept. 18, 2018

    They have sent to my inbox jobs relevant to my interests and abilities for five years now. There is variety, not just same companies repeated. Unfortunately I never actually applied for any of them.

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    Reviewed Sept. 17, 2018

    I am highly suspicious of this company. I posted to Indeed because I am passively looking for a new job. After a few days, my boss contacts me about my looking for a new job. Come to find out, the company also uses Indeed to recruit. Somehow, my boss was notified of my posting. Luckily, I was able to explain the situation and have experienced no repercussions. In addition, there have been several news articles of late about scam artists using Indeed to collect personal information. Long story short, use Indeed at your own risk.

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    Contract & Terms

    Reviewed Sept. 17, 2018

    They should ban contract companies from using these sites. People are looking for real jobs not a 30 day or 3 month contract. And you want people to read your resume and not ask you something that is already on the resume. You want to ask the can they read.

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    Staff

    Reviewed Sept. 16, 2018

    I have used them all, cancelled everybody but Indeed. They are the most consistent and directed sites that I've ever used. I think the other companies use Indeed's listings to keep their listings current. Even when I'm not looking I get something from Indeed everyday letting me know what is available out there and it is very specific interning my actual ability and the job that they offer.

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    PriceStaff

    Reviewed Sept. 15, 2018

    Best job site for hiring employees - much better candidate quality compared to some of the job boards who encourage anyone and everyone to apply for a job. Pricing is also attractive because it’s based on actual searches and clicks to the job post.

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    Reviewed Sept. 14, 2018

    Must admit that I was not aware of the charges being billed to us that exceeded $2,300 for a month of postings. Eve ** our accountant manager said they made no mistakes on there end so therefore it was our responsibility to pay. Not even a bit of understanding. We were inundated with resumes and over 75 no shows for interviews and 2 that did, did not show up to work. Eve ** was no help and we are back to Craigslist!

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    Reviewed Sept. 14, 2018

    When I was looking for other companies in the same line of the one I was employed with I easily set up searches and notifications. I did find another company and did change jobs and received a larger rate of pay at the same time.

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    Reviewed Sept. 13, 2018

    Indeed seems to outsource their "job finds" from surfing the web, just like those of us looking for work can do. For the most part, the jobs they post have already been filled or are old "re-posts". I had the best luck with a Mommy Jobs online and I'm not a mom! But I got the best job I've ever had on their site!

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    Customer ServiceSales & Marketing

    Reviewed Sept. 13, 2018

    As a fortune 500 employer, we tried them for "free trial". After 1 week we started noticing resumes had very similar language but different candidate name... Does that sound like a scam? Then we were asked to Shell out $499 if we want to contact them. Since we only agreed to $299, we asked a d then we got an email that "sorry our accounting sw had an error". Stay away is our humble advice.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2018

    I have searched and searched for any reviews of INDEED, and the validity of their online jobs portals. I have found - NOTHING. I have been using INDEED, for years, applied to jobs over and over and over, online with them and have never, ever been called for anything. I have modified my resumes, all 25 of them, re-submitted to INDEED and still - NOTHING. I have complained to INDEED, and more NOTHING. INDEED, advertises, they are the No. 1 job portal in the world, but they do NOT state they are the NO. 1 HIRING site, in the world.

    I watched a Business WEEKLY- Washington, DC, television program, where the CEO of INDEED, was a featured guest. He blithely told the TV host, that more 60% his online jobs, were PLACE HOLDERS - ONLY. So how, does this online Job portal, online charlatan keep on going with these lies? The CEO, of INDEED, has never been taken to task on his FAKE information or his online lies. How does he keep this heinous corporation, why does anyone do business with this deceiver of people and the internet?

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    Reviewed Sept. 13, 2018

    I was impressed by the number of jobs listed, the fact that I could sort by specialty and salary range, and the adequate descriptions for each job. I felt that Indeed did very well at adding new positions daily.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2018

    I started to send my resume to pretty much any job offer I qualified for, I have a lot of experience on management, very few companies took the time to reply and when they did they only said that they choose another candidate, without even talking to you. Indeed didn't work for me, Word of mouth worked much better. A district manager heard of my reputation as a branch manager, interviewed me send me with the VP Sales, hired on the spot making more money than what I was making before plus bonus and excellent benefits. All this on the same day.

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    Reviewed Sept. 12, 2018

    Most user friendly job site for sure! I don’t use any job sites too often but this is the one I have had the very best of luck with when I am looking for a job.

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    Customer Service

    Reviewed Sept. 11, 2018

    The company don't show that they case with followup, etc. nor has there been any correction for failing company to which you apply has contacted you or rendered a mere reply.

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    Customer ServiceOnline & AppStaff

    Reviewed Sept. 10, 2018

    Beyond infuriated with this company. After trying 3 times to cancel my subscription, I'm just going to cancel my card and get away from this awful service. I've used this site for years and have never found a candidate that would work out long term. Biggest problems: The website is really awful. It looks like the first website I ever made with Geocities. Just bad layout, bad formatting and very unclear link methodology. The customer service was pretty bad today on the phone. I waited for 10 minutes to talk to a human and she treated me with the old, "you should know this already" kind of attitude. The monthly subscription fees have NEVER paid off for me. Just a reciprocating waste of time.

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    Customer Service

    Reviewed Sept. 10, 2018

    I never get replies from job applicants. I had a phone call once, but was disconnected when I replied that I graduated high school in 1966. Obviously, ageism comes into play.

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    Staff

    Reviewed Sept. 9, 2018

    They do send many resumes but none are qualified. Most are fast food workers or cleaners. None have the qualifications I am asking for so I don't know how they screen their applicants.

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    Reviewed Sept. 8, 2018

    To Me Indeed has been great! They have a lot of different jobs. Any type of job, They text you each day about New jobs that come in. You do your resume on Indeed, So if you find one you can apply from Indeed.

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    Reviewed Sept. 7, 2018

    Indeed.com is the best to me by far to job hunt. Not only do they have tons of listings, they go as far to follow up with you about jobs you applied for and Indeed sends daily notifications on new job postings.

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    Staff

    Reviewed Sept. 5, 2018

    When I was looking for jobs, Indeed was definitely the place to go! It helped out a lot. Thanks Indeed. You guys are a great company in helping people find jobs.

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    Reviewed Sept. 4, 2018

    RUN far away from Indeed... I had fake reviews, a indeed supervisor ** because this is all she gave me, tells me to rebuttal the fake reviews, ARE you crazy lady!

    Then tells me to claim the company... WOW...

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 4, 2018

    $17?? The first week for 2 candidates, the guy calls and says to change the key words so I did it while he was on the phone. 1 week later only 1 additional candidate, 3 in total and an additional $58?? charge to the business. I closed the job, and they still want to charge $22.21 for the rest of September... they are a rip off.

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    Reviewed Sept. 4, 2018

    I've tried other job search engines. Indeed.com is the one that sends back the most relevant results consistently. Still job applicants need to be careful as some companies that post on all the various job sites are not legitimate, especially the postings for secret shoppers. If it sounds too good to be true or too high of pay for a no-skill job, be wary of the posting.

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    Ease of Use

    Reviewed Sept. 4, 2018

    I used Indeed for my career change. They were very easy to use. I downloaded my email to their job site and received daily updates about jobs that matched my skills. I landed a job increasing my salary by 30%.

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    Reviewed Sept. 3, 2018

    Indeed.com is one of the greatest job search websites that I have used and it even has the capabilities of showing me how many people have already applied for a particular job by the time I see it posted. Indeed is also deep rooted with Google itself since sometimes I would type the title position plus the location or the position title plus the company and surprise indeed.com appears on the first line of results in my search then indeed.com show me the results that I expect to see. However, of the few issues I see is that while today I see one position I like but for whatever reason I do not save it and I log out then the next day when I try to search for that same position I saw yesterday; that position does not appear. Indeed.com is like a ''take it or lose it" situation at times. But other than that, indeed.com is perfect.

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    Reviewed Sept. 2, 2018

    They make it extremely simple to submit your resume to the potential job. Love the format how it holds the information and you have to just check things off. More companies should do that if they're going to go through a third party. Also, follow-up is easy.

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    Reviewed Sept. 2, 2018

    I looked for a job in 2016 and Indeed was the website that always gave me the most suitable jobs for my skills and the most frequent updates. I was successful in one of those in April 2016.

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    Price

    Reviewed Sept. 1, 2018

    I was using the free option to post a few positions for my small business and got a few candidates who were interested and interviewed. Everything seemed to be okay until I had decided to post a position for a specific vacancy and pay to get more candidates. The minimum amount that was allowed is $50.00 which seemed fair... until Indeed charged $295.00 to my credit card! I’ve tried to get a hold of someone to dispute the charge but had no luck. Good thing that American Express doesn’t take crap from dishonest companies and I could stop the overcharged amount. Now Indeed is charging $295.00 to my credit card every month!! I guess I will have to try again to get them to be honest... Watch out, rather use Monster.com.

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    Reviewed Sept. 1, 2018

    Indeed is probably the best job finding site out there. You can customize what jobs you'd like to see and they're sent to your inbox. You can upload your resume and edit it at a later date. Great site!

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    Sales & MarketingStaff

    Reviewed Aug. 31, 2018

    The job postings aren't monitored by The Indeed Team. They claim that they have no control as to what is being posted. There were a few instances which individuals posted scam jobs. The Indeed Team should be more savvy and filter or verify the prospective employment opportunity first.

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    Customer ServiceEase of Use

    Reviewed Aug. 31, 2018

    I get emails daily from Indeed showing what company is hiring, the position, and where. It is very convenient and easy to use and I research the companies I am interested in.

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    Customer Service

    Reviewed Aug. 30, 2018

    They do not post anything where I can get more information and never have jobs where I ask for by zip code. Very misleading. No customer service number to call.

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    Reviewed Aug. 30, 2018

    Indeed.com does not verify their postings. There was a job posting of a business that had been closed down for awhile. As a site for looking for work it does that. However, I wish Indeed would work better with things like Grammarly. Indeed allows people to post reviews of companies which is great. But sometimes they do not have postings of whether a job is seasonal or part time. Sometimes the pay rate is not there. (Companies should post these things so people can make informed decisions before applying.)

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    Reviewed Aug. 30, 2018

    Indeed has been the best employment website for me because it’s simple to navigate. They basically bring the jobs to you, and in a few clicks, your resume is sent.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Aug. 29, 2018

    I am a small business owner. I wanted to put up a job posting offer for a Dental Hygienist (RDH), as I have done with Indeed 2 times prior to 2018, with NO FEES included. EVER. This time however was very different. I wasn't allowed, on their website, to "renew" my posting from previous times. I had to make a new posting, which was fine. I made the posting, posted it without issues. Summer is a busy time with vacations in my office. So, NO, we didn't check the 'Indeed' website regularly, but we did receive an email when someone was interested, (2 TIMES) and was able to go on and check it out. I NEVER ONCE received an INVOICE or a bill from Indeed TO MY EMAIL. I was SHOCKED to see on THEIR website that My credit card was charged over $900 going back to July 2018.

    I never authorized any charges. I DIDN'T EVEN HIRE ANYONE FROM THE WEBSITE! I only received 3 "new leads" from the website, so for them to say that they charge 'per click' WHO clicked my page? Where were they advertising? I still don't have an employee. I spoke to a man Colton ** at Indeed. He stated that WE set this up, it is our fault and there is nothing he could do. But he could help me set up what hours I was hiring for. Seriously!?!?. I shut down my posting, and told him we would be taking legal measures to get my money back, and I was telling all my health care friends and colleagues never to use Indeed for employment again. I'd rather use Craigslist. Indeed is very deceiving. I bet they bank on small businesses just walking away and taking the loss because it's more money to get a lawyer and fight this. Something must be done!

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    Staff

    Reviewed Aug. 29, 2018

    They SUCK. They have NO ** clue how to hire people. Their website is a SEWER to navigate. Their software hangs up, passwords are hard to reset. No internet support.

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    CoverageStaff

    Reviewed Aug. 29, 2018

    It is good and have great leads. It cover all territory but they can be all include in one Indeed not all in different category. They cover all interest.

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    Reviewed Aug. 29, 2018

    Indeed had all the info I was looking for when I used the service or site for my last job. It is a convenient way to find many employers and find the best for your needs.

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    Staff

    Reviewed Aug. 28, 2018

    One of if not the best searches. Very helpful, very current. Listing exactly states what job is, not hyped. Would recommend to anyone. It is not flawless but gets the job done.

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    Punctuality & SpeedOnline & App

    Reviewed Aug. 28, 2018

    The website is helpful. It would be nice if there was like a progress bar or else showing the app process. Not left in mystery about my application. Also when a job is fulfilled to be removed from the site, so we know if a job is still open even if still old. Looking for a job can be stressful and demand lots of time, a process more streamlined to save time.

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    Online & App

    Reviewed Aug. 27, 2018

    I have been using this site to apply for jobs and have gotten a few job opportunities from it. There are a few jobs which make no sense that you're applying through here and after they look at resume on website the companies still want you to go to their website.

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    Reviewed Aug. 27, 2018

    The job offerings/selections usually did not match what my RN specialties or geographic specifics were. Constant job offering posted for careers that I either had not interest or had not done in a multitude of years.

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    Online & App

    Reviewed Aug. 25, 2018

    The site is ok. I feel that they show you a lot of jobs, but never give all the details. I have never personally contacted a company, from their site nor do I know of anyone that has.

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    Customer Service

    Reviewed Aug. 25, 2018

    I have been using Indeed for about 2 almost 3 years. Once you register with them, you will start getting tons of email with "supposedly" jobs. During the length of time I used them, I was able to get 2 interviews and a company that emailed me a year later. Both of the company I interview were asking for a lot of requisites and offered pennies for their jobs. I am talking about, I have a Bachelor and Master in process and these jobs were offering $10-$11 an hour! An insult!

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    Reviewed Aug. 24, 2018

    Difficult to get in contact with company when problems of billing arise. Some notifications not accurate as to description of what was needed. Difficult to look at ongoing billing and then hit with unexpected charges.

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    Staff

    Reviewed Aug. 24, 2018

    Put my resume out on indeed.com has been very useful and very helpful. Within the first two days of my profile and resume being on indeed.com I had multiple job offers. I waited the mode very selectively and very carefully. I actually went and interviewed positions as if I was hiring them. Some of the companies found that very interesting and very intriguing. I did a little bit of more research on some of the companies that I was looking at. Some work great some were bad and some would not even be recommended to my worst enemy. I have found my job on indeed.com. Very happy with my job and will recommend indeed.com by far to anybody.

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    Reviewed Aug. 23, 2018

    Easy to find jobs and easy to apply. I found a great job using Indeed. If you are looking for a job I would suggest that you look up Indeed and type in what you're looking for and where and I'm sure you have plenty of options.

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    Customer Service

    Reviewed Aug. 22, 2018

    Indeed is great for uploading your resume information, however I received phone calls and texts from overseas scammers claiming to need employees. They originally contacted me via email and they stated they were IT recruiters.

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    Staff

    Reviewed Aug. 22, 2018

    I am a sixty-year-old woman who was looking for entry level work that I could do at home on a computer I put in all my information until Indeed and it did kept sending me out job that was not qualified for. They did not send me any jobs that met my requirement.

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    Ease of Use

    Reviewed Aug. 21, 2018

    Great site! Easy to use, because you're able to narrow your job search, and not waste time with jobs that don't fit you. Their job recommendations that match your resume are wonderful. Used the site twice, and had a great job within two weeks both times!

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    Reviewed Aug. 20, 2018

    My typical letter is 11 pages long. Was only able to get 5 pages into their system. THEN, the application DID NOT arrive at the intended division. I did not even get an interview. I have since not applied through INDEED, instead opting to send applications to employers through different sites, or means.

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    Reviewed Aug. 18, 2018

    Indeed is the better choice. Monster is hard to filter & the advice sometimes is repetitive but goes nowhere. ZipRecruiter doesn't work with you only against you (hard to filter & find the jobs you only want).

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    Reviewed Aug. 17, 2018

    Too many repeats of the same jobs but I did find a job. I guess they have to fill the pages so they list the same jobs multiple times. The best of all the job search companies, in my opinion.

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    Customer Service

    Reviewed Aug. 16, 2018

    I do not yet have a position acquired through Indeed but I can conveniently apply through my resume there.I do not believe they have live pets on customer service but I do still use Indeed. I think they could email less as repeat the emails but I use the site.

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    Indeed Company Information

    Company Name:
    Indeed
    Website:
    www.indeed.com