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Texas Workforce Commission

Texas Workforce Commission
Overall Satisfaction Rating 1.23/5
  • 5 stars
    3
  • 4 stars
    3
  • 3 stars
    2
  • 2 stars
    13
  • 1 stars
    142
Based on 163 ratings
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        Texas Workforce Commission Reviews

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        Page 1 Reviews 1 - 10
        Rated with 1 star
        Verified Reviewer
        Original review: Jan. 21, 2020

        I filed my claim in Sept. Had an appeal ruled in my favor in Dec 6, 2019. I still have not received anything. Why the State waste money for these services which is never provided. I've lost my car and a few days away from being homeless. Sad Texas.

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        Rated with 1 star
        Verified Reviewer
        Original review: Oct. 24, 2019

        I was fired in July from a job I was at for almost 4 years by a unexperienced manager after being there for 2 months. He lied in the appeal and the other reps for the employer that were on the phone couldn’t really give a valid reason on why I was fired. Also even after the hearing judge was getting frustrated with the 3 representing the employer, because they were all lost, didn’t know what to say, didn’t even know who she was talking to literally after she asked them a question, they all went quiet and she repeatedly ask the same questions over and over. I ended up getting denied twice by unemployment, now I’m in the process of losing my apartment. Already lost my car and I'm broke while I still try to apply to other jobs not even having the funds to start another job in the sense of buying new work shoes or uniforms.

        Texas does not care about the unemployed. Maybe that’s why it’s so many homeless people down here. It is really Disgraceful to be one of the biggest states and have so many people you don’t care about, I am currently waiting for the commission appeal but I never get the mail they say they sent and I applied in July and it’s October and I’m still waiting. (P.S. I don’t understand how they can take forever with the answer but when you broke and homeless they want you to keep applying and requesting payments for nothing.)

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        8 people found this review helpful

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          Are you this business?
          Rated with 1 star
          Verified Reviewer
          Original review: Aug. 20, 2019

          I filed an appeal and the employer didn't even show up. I proved my case that I was owed back unemployment monies but they still ruled in favor of the employer. I will appeal to a higher level. Very disturbing.

          7 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Aug. 15, 2019

          This place use to be helpful as an employment place back in the early 2000, helped my husband get a job back in 2014. It use to be a good place to go to that had down to earth people that wanted to help you. However the demographic of the place has changed. I needed to get the second page of the i9 filled out for a job but the woman at the desk who had an attitude at first act like she had no knowledge about the i9 forms. How does someone working at an employment office have no knowledge of the i9 paperwork? I thought this place was to help Texans get jobs?

          I explain to her I needed someone to look over 2 documents like a license and social security to make sure It was true documents as a citizen in this country and to sign as an authorized representative that my documents were true and the conversation turn rather dumb. She said she would not help me on that, that far she is concern my license and social security card is fake. What employment office would say that? You are working in an employment office. You should know if a license and or social security card is fake or not, then she went on and say they process i9 for other employers and proceed to tell me I could sign the second page of the i9 my self which was incorrect. You can not! The Waxahachie TWC is no longer a helpful place.

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          4 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: July 25, 2019

          I've been trying to get in the sponsored training programs (WIOA) so I can get a good paying job in a new field. My bachelor's degree in communication hasn't gotten me anywhere for almost 10 years, so I figured I'd get some credentials to put on my resume from a technical school. Everything about this program is complete hogwash and the so-called "advisers" are incompetent (with the exception of a few others who don't handle the WIOA program).

          The first time I applied, I had high hopes for a brighter future because I figured the wages I reported from working at the convenient store proved that I classified as a low-income individual and, therefore, eligible for the grant. I received a call about a week later saying I made too much (slave wages... really?) so I didn't qualify. She also informed me that people receiving government assistance like SNAP, unemployment and SSI get priority. I didn't see that as fair because I believe people who put an effort and show the drive for wanting a successful career should be given priority. Moreover, I know a lot of people in town who are perfectly happy with receiving benefits and not have to work because they don't know what ambition is.

          So I decided to play ball and waited a few months working odd jobs so that my reported income would be substantially lower than what I was making at the convenient store. I even applied for food stamps for good measure. That's when I went back to reapply but for a different certification that I found more interesting. She said that it wasn't on the approved list (apparently their website is outdated) and for me to pick a different one. I explained to her that my degree left me with student loan debt that I couldn't pay back unless I was making a lot of bread. And since I'm behind on those loans I don't qualify for financial aid, so I needed to choose an approved program that was completely paid for by the grant.

          After doing some research on one I found to be interesting and potentially rewarding, I informed her immediately only to be met with adversity. She said I shouldn't pursue a career in a different field than what I originally wanted. I replied by telling her that it's not her decision to make when discussing my future and reminded her that I don't have the money to pay for whatever the grant doesn't cover. Again, she tried dissuading me from pursuing the program so I walked out in disbelief that a career counselor wouldn't help me with getting a career, but I kept my cool.

          Shortly afterward, I contacted the school and spoke with the admissions adviser about getting the ball rolling. Everything turned out well, she was excited to have me on board, I was excited to be given a golden opportunity to make something of myself, and all that was needed was for the school to give the thumbs up to TWC so that they may proceed with the payment details.

          I call my case worker a few days later to check on the status, and guess what, I didn't qualify AGAIN. She said I needed a working phone number to enroll in that school (total nonsense and bs) and that because the WIOA program doesn't help people who already have a degree (information that would've helped me out when I first inquired about it months ago instead of wasting my time).

          So I demanded to speak with her supervisor. She put me on hold instead of transferring me thinking that she'd waste even more of my time. I called back a few minutes later and somebody else answered who was able to transfer me. Her supervisor was nice and understanding. He listened to my complaint and said he'd take care of it, but was not able to tell me where it says that my degree disqualifies me from the program. So, in short, you gotta be dirt poor and uneducated to take advantage of this program. What's more is that as useless as your degree might be to you, it's not as useless as a lot of people working at the TWC.

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          8 people found this review helpful
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          Rated with 1 star
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          Verified Reviewer
          Original review: July 8, 2019

          Lost an apartment and a car due to misguided ignorance! There's no use having a company if they're not trying to help. The reps and system will only dig you further into financial problems waiting for response and lack of proper utilization.

          11 people found this review helpful
          Rated with 1 star
          profile pic of the author
          Verified Reviewer
          Original review: June 24, 2019

          First and foremost I have not filed unemployment in 16 years. This year I found myself in a situation where I needed it as a means to an end, a short one, so I filed. I filed in May and was approved and eligible. I keep running into problems, on their end, where my checks are not being processed, being placed on hold. I filed an appeal, which I am certain will be another joke to be played out by the Texas Workforce Commission.

          I only needed unemployment to get through the summer because I will be returning to school/work once my kids are enrolled back in school. I was taking the summer to file my disability with the Veterans Administration and was getting my medical appointments taken care of. This is an insurance I paid into with my extensive workforce history, to include military time. Insurance is a safety for when needed, just like when you pay premiums for your car insurance! I have received (2) unemployment checks to date, which were so far in between I could not even pay my bills and had to seek outside assistance. The process should not be this complicated, it is not user friendly, and the staff could care less about my delays in payment.

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          6 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: May 23, 2019

          Recently was in The Workforce Solutions Work Experience program. Place assigned to work was great, the staff a different story. They overexaggerated an incident at the facility in a Evaluation of work progress. Workforce did support my report of the incident. They sided with the facilitators report instead saying my attitude wasn't right. I followed all instructions given on handling all assignments at the facility. My trust in Workforce Solutions assistance is not good. They say one thing then excerpt other actions to make the client look incompetent. Being a veteran, they're supposed to offer better than normal job assignments. All the offers are the same, for the public or veteran assistance.

          4 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: May 8, 2019

          I was let go from my position in January of this year and began collecting unemployment roughly 10 weeks after when my severance period ended. When I file for unemployment, I have to report earnings made from my side business which is fine. Little did I know, that every single customer of mine would be contacted to validate that they were paying me and that they needed to take the time to contact TWC. THIS IS THE PART THAT IRKS ME! WHY WHY WHY would you send this request to my customers via snail mail with my full name and social security number not even masked?! We live in a world where identity theft is at an all-time high. Mind boggling and sadly, not surprising. Get your ** together TWC.

          10 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: April 30, 2019

          I worked at Sportsradio 1310 the Ticket for over five years. I received several promotions and job opportunities while working there. When the 10-3 ticker position became available I was asked to interview for the position. During my interview Jeff ** asked me to defend some statements I made on a podcast I had been recording for years with two of my coworkers. He also asked me why I didn’t show up for a “mandatory” company event in February (this interview was in June and this was the first time this “issue” ever came to my attention). I explained myself and came away from the interview being led to believe I was at the very least going to get a Producer gig I had been promised nearly 7 months prior by Jason **. I was put on the schedule to become to new Sunday 8-11AM Producer. I was also given a second interview for the 10-3 ticker job by Sean **.

          During this interview, Sean laid out all the reasons he wasn’t keen on giving the job to Justin **, Julie **, and Sam **. He told me if it was up to him I would’ve had the job over a year prior, but of course nothing is up to anyone but Jeff ** when it comes to the Ticket. So my second interview for the 10-3 ticker gig lasts until 9:35PM on Friday June 1st, 2018. Sean leaves and I quickly produce all of my weekend content, post my show to the podcast page, and gather my things to leave at 9:45 (like I had done since taking the Top Ten job four years prior). Matt ** “didn’t read the schedule correctly” and never showed up for his 10pm-6am shift. A week later I was brought in by Jeff ** for my Top Ten shift “early so we could speak about the ticker position”. I was fired without so much as a previous blemish in my personnel file. Matt ** received a write up and was promoted to my position.

          I filed for unemployment benefits with the TWC. During their “review of the facts” they were told by Jeff ** I had two previous incidents on my record. When I asked about those incidents I was told it was the two things Jeff confronted me about in my “interview”. Making remarks on my podcast and not showing up for a “mandatory” station event. So I was not eligible to receive benefits. How is it possible for me to be reprimanded during an interview for a promotion? Not to mention the fact I was actually given another position with the company, and was allowed to work for an entire week following me “fireable” offense which was leaving 15 minutes early from my shift.

          I’m not saying that leaving the station 15 minutes early wasn’t a terrible mistake. I’m not saying it wasn’t a fireable offense, but if you think the TWC is anything but a Mafia for employers in the state of Texas you are out of your mind. If you think the state of Texas cares about its citizens, you are wrong. If you live in this state you are just another type of cattle to be herded and controlled so the people in charge can collect money from the Federal government. You are a statistic. You are less than a herd of cattle because, if push comes to shove, the governor can’t legally eat you.

          I have been without a full-time job for nearly a year now. I made $14,288 last year, and somehow I don’t qualify from any benefits from the state or federal government even though I have a three year old son to support. TWC, SNAP, etc. are just BS programs the politicians in this state use to make you think you are not alone. Guess what? You are. You were born alone, and you will die alone and no amount of being mad online or filing a consumer report will change that. So in conclusion, I propose we change the name of the Texas Workforce Commission to the Texas Employer Protection Mafia. Amirite? Feel free to email me at ** with your thoughts, opinions, or even prayers.

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          3 people found this review helpful

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            Texas Workforce Commission Company Information

            Company Name:
            Texas Workforce Commission
            Website:
            www.twc.state.tx.us

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