Texas Workforce Commission Reviews

The office opens at 8 am but no one is answering the phone. It says it's still closed at 8:10am when you call. Why isn't there anyone picking up phones?? I've been calling since 8am.

The Houston Texas Workforce Commission system has felt profoundly disorganized, dismissive, and deeply discouraging to navigate. At a time when vulnerable people are coming to them in genuine need of help, guidance, and timely support, the experience instead can feel cold, bureaucratic, and painfully indifferent. What has been most heartbreaking is not simply delays or confusion, but the feeling that human beings in crisis are too often treated like paperwork instead of people. When someone’s health, livelihood, dignity, and future are hanging in the balance, a system entrusted to help should never leave a person feeling abandoned, unheard, or defeated.

It’s a total disappointment, this place is supposed to be for working citizens, it take the side of big companies, my case was a really bad experience, lost a day of work, my time and my peace. Even after proving there was no negligence on my part and I lost my job it seems like they did not care. Workforce Commission took their side, I put my wife’s and toddlers life at risk so I could be taken home and they did not care! This place needs to shut down, it’s money from our taxes going to waste. Thank you TWFC for nothing. And for leaving me and family alone when we most needed you guys!

How is this place even open? Does anyone read ALLLLL of these horrible reviews? Is this how our voices are heard? Complete joke!!! You do not have to have a TX ID or DL to claim unemployment but they will tell you you do when you call and give you the run around and want you to appeal and all this extra BS. Why do they act like the funds are coming straight out of their pockets? Do they get a bonus for denying or being rude?!?!

Taking 100% of my benefits being held leaving me with nothing to live on and refusing to setup a payment arrangement until this appeal is complete. This organization needs to be investigated.

This is a completely useless organization. They take forever to rule on your case and then they allow the losing party multiple appeals at every step of the way. Despite overwhelming evidence and despite the fact multiple officials within the organization launch investigations, conduct hearings and find , in my case, that the employer lied, and made a determination that I was in fact owed for unpaid wages, the system continued to allow him to appeal. Multiple times.

TWC is a state ran employment insurance agency full of fraud. They will have you appealing appeals for appeals. For example; if you attend a hearing for one employer the judge will file a decision on an opposing case and say it’s solved for a different employer. When you go to contact TWC in regards to the claim and inform them the judge made a mistake. The employees then will follow up and ask you to make another appeal for the judge's mistakes.

I was terminated from my employer and filed for a discrimination complain through a local agency, then I applied for unemployment benefits and TWC notified me stating that my former employer had the legal right to terminate me. I saw the "video" they had on me and it was ridiculous and straight forward that this was an intent to "get rid of" older employees. I did my diligence and started gathering information along with evidence to push my employer into a court room. So far I have gotten no help from anyone even with the information that speaks for itself.

Worst ** website and logon of any on the internet! Continuously locked out. They do it on purpose to dissuade people from collecting!

My two biggest problem with TWC are the sudden appointment calls and waiting too long between appointments. I suffer from Asperger's and it took TWC a couple of years to help get me a job. Even then the job I got was a painful part-time job that made me want to die. I even told one assistant to tell me I didn't want to continue my case but their superior called me again just so I can clarify. TWC is cartoonishly incompetent and made me frustrated.