Indeed Reviews

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About Indeed

Pros
  • User-friendly interface
  • Abundant job listings
  • Timely job notifications
Cons
  • Poor customer service
  • High costs for services
  • Inaccurate job postings

Indeed Reviews

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    How do I know I can trust these reviews about Indeed?
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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 20, 2026

    Indeed does not do enough to prevent fraudsters from posting fake job listings. I recently applied to a job listing on Indeed for Redfin. It turns out that it was a fraudster pretending to be a Redfin hiring agent. This fraudster has my resume which contains name, phone number, home address as well as education and employment history. Thankfully, I caught on before attending an interview but Indeed was far too slow in taking this fraudulent ad down. Meanwhile, my personal information is with goodness knows who. I will never use Indeed again.

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    Response from Indeed

    Hi Jennifer, your experience on Indeed should always feel secure. If you feel unsure about a job, you can report it directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

    For your safety, please review our Security page and these guidelines for a safe job search,
    https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search

    https://www.indeed.com/security

    Reviewed Feb. 3, 2026

    I previously had great experiences using Indeed. Job offers, interviews, etc.. In the past year though it has been difficult to get filters to stay on, keeps referring me to RN jobs I have no medical background.. The listings are not clean. Ex. Jobs are staying on there for well beyond 30 days. There has been one specific job I know for sure is a ghost posting as they refresh it monthly for the last year (*cough* CARDS Waste Management we see you). There are so many ghost positions it's insane. Please do better check in with the employers. Hold everyone a little more accountable, make your filters work.

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    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Jan. 30, 2026

    Wow, I had such a terrible experience with this company and I can’t even write a Google review about it. They offered me a free credit to sponsor a job listing. I had gotten. Many responses and I wasn’t getting any hardly. I decided to use that credit. When the credit was used, I want to keep my job posting up because initially I had said I wanted to hire somebody within a week. Well that to me, he did not indicate by any means that I would be paying $35 a day to continue to have this job posting on Indeed but I have been charged $465. When I called the company to complain and ask for some of my money back at least, they were completely rude and dismissive and had zero solutions or sympathy. Sure using indeed, but don’t ever use their sponsor tools or credit without being extremely careful and don’t expect anything if you have a problem with customer service.

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    Sales & Marketing

    Reviewed Jan. 29, 2026

    I used to believe that Indeed was not a scam. But now I believe it is a Scam. I am a mature worker, so I largely ran into age related biases. I was a member of Indeed for many years. But I recently got hired with a company.. But then I got a letter from Indeed stating that they had not hired me and "Moved to the next level". They used the word unfortunately. But yesterday, Even though I had been hired, and working for this company for days, they told me the company decided not to hire me.. They were COMPLETELY WRONG.! So, it is now my educated opinion that INDEED IS A SCAM!

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    Sales & MarketingPriceBilling

    Reviewed Jan. 23, 2026

    As an employer, I was on Indeed's site. I read the payment structure and thought that I understood what was proposed. In fact, Indeed charges you incredible amounts of money with next to no credible results. I would not recommend Indeed to any employer. My industry is real estate but you are better off advertising in a newspaper classified section..

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    Response from Indeed

    Hi P, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

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    Punctuality & Speed

    Reviewed Jan. 23, 2026

    Legitimately the WORST job website, data harvesting, ghost posts, half the listings are fake, 90% of the applications never go through, I can't tell you how many times I scheduled an interview through Indeed, showed up, and the interviewer said there was nothing scheduled and they didn't see any applications. It's garbage.

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    Response from Indeed

    Hi Michael, we’re sorry for your experience. What you describe isn’t acceptable. Interviews and scheduling are managed by employers, and it’s their responsibility to track and confirm times—but we’re improving delivery and confirmations so fewer get missed. We’re also removing duplicate posts, strengthening employer verification, and monitoring for ghost listings. Feedback like this guides our fixes!

    Customer Service

    Reviewed Jan. 23, 2026

    As I have hearing impairment, I do not own a telephone. This appears to mean that I am currently locked out of viewing my own information, checking on what job replies I might have, or viewing the terms and conditions that Indeed invite me to agree to. How can it be legal for you to agree to terms and conditions without viewing them? I have been unhappy with the customer service replies, which appear to be auto-generated, and to ignore the information given to customer service. I find myself in a loop of password denials and poor customer service. One star, but I hope this does not raise Indeed's average.

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    Billing

    Reviewed Jan. 17, 2026

    Most of the new jobs I apply for end up as "expired". Likely no big deal to them, but if your bills are due and your kids are hungry, finding a job is key. Indeed can take a long walk off a short pier.

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    Response from Indeed

    Hi Karl, we are really sorry you’re running into expired jobs—totally understand how stressful that is. We’re working to remove stale listings faster and improve employer response times. Try setting job alerts, filtering by “Actively Hiring,” and sorting by “Date Posted” to find fresher roles. We would also advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search. Good luck!

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    Reviewed Jan. 6, 2026

    They take your freedom of speech, your story you try to tell about what a company has done to you in a review about the company, and they reject it. My own feeling is that they are paid by companies to do so. I cannot believe I got on there, wrote what went on at this job and they completely rejected my review and made it to where nobody else could read it. I will never use Indeed.com again. Taking freedom of speech that is in no way vulgar or threatening is wrong. Do not believe the reviews you read on there because indeed.com will not allow bad reviews on all companies.

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    Response from Indeed

    Hi Pamela, all reviews on Indeed are subject to a moderation process. If any part of a review violates our guidelines, we will not post it.

    You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it.

    Unfortunately, we are not able to discuss individual reviews that may not have been approved.

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    Reviewed Jan. 1, 2026

    Why would they get rid of resume editing, template.. & only leave the weirdest option- to upload your own (ok) but the it reformats it in its own style. Used to be great, now almost useless in resume department. 👎

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    Response from Indeed
    Hi Joseph, to explain, our Product Teams at Indeed are always working to improve our Job Seekers' experience by building and testing features on the site.
    On occasion, you may notice changes in the appearance and functionality of the website. These changes are implemented and tested by the Product Teams as they develop new features and improve the site.

    Your feedback is appreciated, and we will pass it along so that we can work to continue to optimize the site and our Job Seeker's experience.

    Punctuality & SpeedStaff

    Reviewed Dec. 26, 2025

    I am licensed to practice law in Connecticut. Indeed bombards me with job postings for jobs that are limited to lawyers licensed in states other than Connecticut. I can not apply for those jobs. It takes time to shift through the jobs Indeed sends me to see if I am qualified to apply for the job. I have reached out to Indeed for help. My comments to Indeed have been respectful. The Indeed staffer said they would work on the problem but if I was dissatisfied I could always block Indeed on my computer. AI is a great asset but it is not a replacement for human input. An Indeed staffer could use rubrics to refine the AI prompt to limit the AI search to jobs that do not require a law licenses in a state other than Connecticut. An Indeed staffer should review every potential job to see if it matches my resume, before they send it to me. Indeed has the capacity to do a better job.

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    Response from Indeed

    Hi, Lawrence! Thank you for sharing this detailed feedback. We truly value it, and we do apologize for the frustration this caused. We can confirm that our Job Seeker Success team did assist you via email and provided support along with some helpful job‑search tips tailored to your needs. We appreciate your patience as we continue improving our recommendations and filters!

    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 25, 2025

    I've been a loyal customer for over 16 years with woods market. Every employee has been respectful and very friendly. Yesterday on dec 23 I went into the liquor dept to make a purchase. The new manager right away asked me for my lD / driver's license. I presented it him. I am currently 60 yrs old. Most of the employees know my nephew. He is my ride to and from the market. Well after I presented my id the manager turned to my nephew and very rudely and loudly ask him for his id then the manager started to lie to my face by saying it's a Missouri law that employees ask any and all customers who are with anyone else to show and check their ids. He refused me service. I'm not planning on spending any more of my money there and I will spread it to my friends and their friends that woods market racial profiles its Reliable customers.

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    Reviewed Dec. 20, 2025

    Nothing on here aligns with what I'm looking for. Every job I see is so far off. It makes me wonder if this site even listens to me. I've had little to no success with finding a job on here for over 4 years.

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    Response from Indeed

    Hi Dahwyd, apologies for any inconvenience caused by this. Our system tries to match you with jobs based on common keywords between your resume and job postings, and also your activity on Indeed such as jobs you are searching for and clicking on. Occasionally there may be inaccuracy, we are always working to improve this and we will ensure our Product team are made aware of your feedback on this.

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    Customer ServiceSales & MarketingPriceHonesty & Transparency

    Reviewed Dec. 2, 2025

    I posted a job on Indeed with a budget of $29/Day. Posed after 3 days. I received an invoice for $145. When called them to explain the charges they said that I changed the daily budget to $48/day which is a lie. I did not touch the ad after I post it with them until I paused it. They are so deceptive and try to rob you in any way they can.

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    Sales & Marketing

    Reviewed Nov. 28, 2025

    I only get scam applications through Indeed. Never do any corporate companies get in contact with me about my skills. I wouldn’t recommend this company to give you the chance to be hired with any luck.

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    Response from Indeed

    Hi Pamela, we want to make sure job seekers are having a safe experience with Indeed. If you feel unsure about a job, you can report job listings directly to our review team. To learn more, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

    For your safety, please review our Security page and guidelines for a safe job search,
    https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search

    https://www.indeed.com/security

    Punctuality & Speed

    Reviewed Nov. 22, 2025

    Indeed, the job search website, is a fraudulent company that is engaged in data harvesting at the expense of individuals thinking they are searching for jobs. Most of these supposed jobs don't actually exist, but are being used to gain engagement to the site and acquire people's information. Companies, such as Mercor, are engaged on the indeed website to attract people to what they think are jobs they are applying to, but instead, Mercor and others, are using the video interviews people think they are interviewing for a job for, to then take the video interviews and sell them to Mercor so they can then use them to train AI models. So, the jobs that job seekers are applying to do not actually exist, but people hired by Mercor are video interviewing people for these fake jobs so that they can use the video interview to make money by selling them to Mercor or other similar companies all while job seeker think they are applying to actual jobs.

    Indeed will also blacklist you without your knowledge, or so think they are. So, you will continue to actively search for jobs, and even interview for jobs, but they will taint the process against you by blacklisting you with employers so that you will not be hired. By not telling you you have been black listed by them and continuing to have you interview, they are making things easy on themselves because then they don't have to deal with you knowing you are blacklisted and the combative situation it would cause. So, these people are just wasting their time.

    Also, when it's time for you to go from Indeed, Indeed will make up a false accusation, probably using a fake interview they setup, then accuse you of some form of TOS violation, or a violation of guidelines, so that if you know what they have been up, they can try to get rid of you and blame it on you. Mind you, they will never tell you directly what this violation is, just that is violates a TOS or guideline which are broad and can encompass almost anything. Nice job legal team. The fact you have things set up this way, shows what a scumbag organization even you know you are

    The alleged violations are clear as day to see through because most times, they will say something in your profile is the violation, but these profiles are profiles that have been sourced and reviewed by their own systems, and sometimes, resumes that have been constructed by their very own, in-house, resumes maker or review systems. Nice try, Indeed. A review of Indeed, and all employment job-seeker websites and resources, needs to be undertaken by a legitimate agency....and will be.

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    Indeed
    Response from Indeed

    Hi Gale, we want to be very clear: Indeed does not sell your personal data. We take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

    If you come across jobs on Indeed that concern you please send us more details by email to socialcare@indeed.com so we can ensure they are investigated.

    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 21, 2025

    Where to begin? The year-over-year increase in the cost of the recruitment package options is ridiculous! In the past, you could choose between standard or professional based on your hiring needs and switch month to month without losing access to your paid contacts. Now, if you change packages, you lose access to any contacts you have. I was told that you are not paying for contacts but rather for the package seat. That makes ZERO sense. Why would anyone pay for these packages and not be able to contact candidates or view resumes? That’s why they give you outreach contacts. Therefore, you ARE paying for your contacts, and you should not lose access to them just by switching between standard and professional.

    Additionally, customer service is virtually nonexistent. Nobody has time as a business to communicate and wait sometimes weeks for a response. For the amount of money paid for this service, you should be able to call and speak to a human. The candidates are a joke—only a few decent qualified people are found each month. When you sponsor a job, you used to be able to submit feedback and request a refund for charges related to applicants who applied but did not meet the qualifications. You can no longer do this. So sponsoring a job then becomes a waste of money because many candidates simply click apply without reading the job post or having any qualifications. Most candidates on this platform are serial job hoppers or have a lengthy history of legal trouble.

    Furthermore, sometimes you can't even post a job without paying for the sponsored package, which most small businesses cannot afford. To make matters worse, Indeed doesn’t do their due diligence in vetting posting companies. I’ve had my job postings and descriptions stolen verbatim by recruitment firms who then post them as their own and try to present us with candidates from my own posts to collect recruiter fees. This causes confusion for candidates who apply, as they are unaware they are dealing with a third party. It’s insanity and frankly unethical. And Indeed does nothing about it. I am canceling my subscription once and for all after my contacts become inaccessible. Run and save your money from this joke of a company.

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    Response from Indeed

    Hi Summer, you can reach our Support team at 1-800-462-5842, Mon–Fri, 8am–8pm EDT. Jobs posted on Indeed are public; we can’t block specific candidates from applying. To reduce unqualified applicants, clearly state required experience, skills, and education in the posting and description and state you will only hire candidates who meet this. We use moderation to protect quality. Some roles may need sponsorship to appear. Please email us at socialcare@indeed.com and we can take a closer look.

    Punctuality & Speed

    Reviewed Nov. 20, 2025

    Indeed, the job search website, is a fraudulent company that is engaged in data harvesting at the expense of individuals thinking they are searching for jobs. Most of these supposed jobs don't actually exist, but are being used to gain engagement to the site and acquire people's information. Companies, such as Mercor, are engaged on the indeed website to attract people to what they think are jobs they are applying to, but instead, Mercor and others, are using the video interviews people think they are interviewing for a job for, to then take the video interviews and sell them to Mercor so they can then use them to train AI models. So, the jobs that job seekers are applying to do not actually exist, but people hired by Mercor are video interviewing people for these fake jobs so that they can use the video interview to make money by selling them to Mercor or other similar companies all while job seeker think they are applying to actual jobs.

    Indeed will also blacklist you without your knowledge, or so think they are. So, you will continue to actively search for jobs, and even interview for jobs, but they will taint the process against you by blacklisting you with employers so that you will not be hired. By not telling you you have been black listed by them and continuing to have you interview, they are making things easy on themselves because then they don't have to deal with you knowing you are blacklisted and the combative situation it would cause. So, these people are just wasting their time.

    Also, when it's time for you to go from Indeed, Indeed will make up a false accusation, probably using a fake interview they setup, then accuse you of some form of TOS violation, or a violation of guidelines, so that if you know what they have been up, they can try to get rid of you and blame it on you. Mind you, they will never tell you directly what this violation is, just that is violates a TOS or guideline which are broad and can encompass almost anything. Nice job legal team. The fact you have things set up this way, shows what a scumbag organization even you know you are

    The alleged violations are clear as day to see through because most times, they will say something in your profile is the violation, but these profiles are profiles that have been sourced and reviewed by their own systems, and sometimes, resumes that have been constructed by their very own, in-house, resumes maker or review systems. Nice try, Indeed. A review of Indeed, and all employment job-seeker websites and resources, needs to be undertaken by a legitimate agency....and will be.

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    Indeed
    Response from Indeed

    Hi Sandy, we want to be very clear: Indeed does not sell your personal data. We take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

    If you come across jobs on Indeed that concern you please send us more details by email to socialcare@indeed.com so we can ensure they are investigated.

    Customer ServicePriceStaff

    Reviewed Nov. 18, 2025

    I paid over $500 to get one candidate (if you could even call him that). Long Story short, I would NOT use this Company again. All they worry about is their $. They couldn't care less about anything else. Very unsatisfied INDEED!

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    Response from Indeed

    Hi, Judi! We know that finding the right candidate can be a tough process. Please note that when a job is posted on Indeed, it is publicly available for anyone to apply for. However, employers do have the ability to filter candidates to assist with candidate quality: https://www.indeed.com/hire/resources/howtohub/how-to-use-screener-questions-on-indeed?co=US. Your feedback is valuable and it will certainly be passed along!

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    Timeliness

    Reviewed Nov. 14, 2025

    Applied for a job and selected "keep my resume private". The next day, I was terminated from my current job and another employer reached out to me, saying my resume was posted on Indeed and was public. Contact indeed tech support - they do not confirm or deny the event and are not doing anything to rectify the problem - however I lost my job.

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    Response from Indeed

    Hi, Collin! We'd like to look into this further! Sounds like you might already be in contact with our Job Seeker Success Team via email as well. You can reach out at socialcare@indeed.com with the email on your account. Thank you!

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    Customer ServiceHonesty & Transparency

    Reviewed Nov. 2, 2025

    Scamdeed is a joke, tried to give an honest review about a company I worked for and they rejected it. What a bunch of dirtbags, and hey Scamdeed save your BS response. This company is the worst. It's nothing but a bunch of bull crap.

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    Response from Indeed

    Hi Donovan, all company page reviews on Indeed are subject to a moderation process. Our goal is to ensure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it. You can view the guidelines at: https://go.indeed.com/KZ9KCA. Please review them, revise your review and repost it. Unfortunately, we are unable to discuss individual reviews that may not have been approved.

    StaffRates

    Reviewed Oct. 21, 2025

    To whom may concern. Since 2020, this site has been wasting your time. They track you based on your race. Many incompetent employers, and even worse companies, pay you less than you deserve and offer low ethical standards in ILL. Every company that hires based on discrimination will face your back, including the companies that support your low ethics. Companies are politically retaliating against their employees. No wonder businesses in this state are closing. Jobs should be supported and fair and effective measures should be taken to increase employment. Companies support employees who speak politically and act aggressively, regardless of their race or ethnicity. These losers companies will hire you based on your race or ethnicity.

    They hire illegals if are of their race, no questions, they are the worst employer in the United States. They accept applications, but they are low-IQ employers who will never succeed. Their managers discriminate. There is no training or respect, and managers' support based on their racial preferences if their race and interests match. I will report this to the highest level if it concerns any citizen, no exceptions. They gather your information and conduct interviews based on the level of discrimination first. This place needs a lot of moral support from the employees and businesses that have destroyed Illinois' economy. The employers and leaders have no privileges towards customers, and they will not have any privileges towards employees either. They are gangster companies, just like our gangster state. Scammers started from wrong leaders first.

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    Response from Indeed

    Hi there, it appears that this review is for a different company and not based on your experience with Indeed. We would ask that you have another look and ensure this review is posted for the correct company.

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    Customer ServiceHonesty & Transparency

    Reviewed Oct. 19, 2025

    This site is useless. I submitted several applications through Indeed and when I found a job not using indeed I withdrew all the application. I submitted and close my account. I still got notifications and emails from jobs I had withdrawn my applications from so apparently this site is just garbage and misleading!

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    Response from Indeed

    Hi Amy,

    Thank you for your feedback! We're sorry for your frustration. Sometimes notifications may continue briefly after account changes. We appreciate you sharing your experience and will use it to improve our service.

    If you wish for that account and all its data to be deleted, submit this form,

    https://requests.hrtechprivacy.com/create?entity=INDEED&hl=en_US

    You will receive an email to confirm your request, however, it will not be possible to reuse that email address again on Indeed.

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    Sales & MarketingPunctuality & Speed

    Reviewed Oct. 2, 2025

    I was so excited to land my lead position almost one year ago. The problem is I have not been able to do lead work and the manager is holding back on me. He doesn't even let me run the crew at all. I was just now a year later introduced to an app that was never shown to me. Once I set my app up, I realize it says in their sheet metal journeymen, which yes I am, but that's not the title I applied for. I know dang well that I saved the job ad and I also let Indeed know that I was interviewed and hired.

    I just recently went back on indeed to find all that information and come to find out. They only hold it for six months so now my proof is long gone. I need to have proof that I applied for a lead position in order to prove that I'm not allowed to do that type of work. Why would I use this website again when now I'm screwed? This would've been all I needed was a copy of that job posting. Thanks, Indeed I won't be coming back to you!

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    Response from Indeed

    Hi Jennifer, we would like to see how we can help here, can you please follow up with us by email from your Indeed account email address to socialcare@indeed.com so we can check this out?

    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 30, 2025

    Real bad service. They send you a message that you probably got hired but do not respond after that. Get your hopes up for no reason. It’s fake a scam. Customer service does not pick up the call. They care about the client or about the company not the person getting hired.

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    Response from Indeed

    Hello! We know that job searching can be tough. Please note that Indeed cannot control employer behavior, and that includes whether they respond to applicants. You might find our Career Guide helpful: https://www.indeed.com/career-advice. In addition, Indeed doesn't have a phone line for job seekers. Job seekers can contact our job seeker success team by submitting a contact web form: https://www.indeed.com/support/contact. Your feedback is valuable, and it will certainly be passed along.

    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Sept. 28, 2025

    What a callosal waste of money and time. I tried the "Premium" service for $80 per day to post my job and invite candidates and zero candidates apply. In fact, as I reviewed the candidates to invite, they started to repeat the same candidates I had previously passed on earlier in my scrolling of the candidate's list (essentially they recycled the old candidates and relisted them later in the list of possible candidates). There were candidates they said were a match to my job description that had not updated their resumes (or worked) for several years. Are these people even still looking for jobs or are their resumes just active on Indeed with no real intent of looking for a job? I had an Indeed representative (Ashley) reach out to me to try to upsell me on services. When I called her back asking for her help, she never returned my call. Poor Customer service. I am not sure of a better place to post jobs, but Indeed is not helpful. And, it's overpriced with poor results.

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    Response from Indeed

    Thank you for sharing your experience and feedback. We’re sorry to hear that your results with our service did not meet your expectations, and we appreciate the opportunity to address your concerns. Due to the character limit of 500 here, we will follow up with through a private message to further address your concerns.

    Customer ServiceTechSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Sept. 20, 2025

    We are Class A Jobs 411 (MMB Transportation LLC), a woman-owned, service-disabled veteran small business that has operated as a contingency CDL driver recruiting firm for 12+ years. We use Indeed’s paid and free postings. In 2025 our account was suddenly “tagged/flagged” without a clear reason. On Sept 20, 2025, support agent “Quennie Cindy P.” said she would explain why, but provided no policy citation, evidence, or remediation steps. I was told to download the chat transcript (“Request Chat Transcript”), which I did. We believe our account is being restricted because we are a contingency recruiting business, while large direct-hire employers receive preferential treatment. This effectively discriminates against a certified woman-owned, service-disabled veteran small business and harms our ability to compete after more than a decade of compliant use and paid spend.

    Harm: Postings are limited or suppressed, candidate flow is reduced, and contracts are jeopardized. We maintain compliant practices (truthful ads, clear identity, direct apply links, prompt follow-up, removal upon fill). We have not received any written policy violation, strike notice, or remediation checklist tied to a specific posting—only generic references to a “tag,” with no fix path. Uneven enforcement against contingency recruiters, while larger brands continue uninterrupted, is anti-competitive and discriminatory in effect.

    Requested resolution: (1) A written explanation for the tag, citing the exact policy and evidence; (2) Immediate review and removal of improper flags, or a concrete remediation plan with timelines; (3) Written assurance that contingency firms—and certified woman-owned, service-disabled veteran small businesses—are held to the same standards as large direct-hire employers; (4) Restoration of normal posting and visibility. I will provide the Sept 20, 2025 chat transcript upon request.

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    Response from Indeed

    Hi Ron, we are very sorry to hear that you are having an unsatisfactory experience on Indeed, we would like to have a closer look into what happened here. Can you please follow up with us from your Indeed account email address to socialcare@indeed.com so we can check this out?

    Sales & Marketing

    Reviewed Sept. 18, 2025

    Indeed is great for job searching. The issue is location! The jobs are not correct for location ever! Kitchener is NOT Stratford, NOT Brandt, NOT Guelph!!! Anything outside of Kitchener Waterloo bussing and ion reach is NOT KITCHENER WATERLOO. MOST PEOPLE NEED LOCAL, NOT OTHER CITIES ADVERTISED AS LOCAL! If so they will search that city! If I put KW, I don't want Toronto, Brandt, Guelph, etc... I want KW!

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    Indeed
    Response from Indeed

    Hi Jessica, we appreciate you taking the time to share your feedback, if you can follow up with us by email at socialcare@indeed.com with some examples of searches where jobs with incorrect locations have appeared we would be happy to ensure this is investigated for you!

    Reviewed Sept. 7, 2025

    I had a very positive search for job, multiple times, on Indeed. I found My current position on Indeed, and I had another position lined up, that I also found on Indeed. I usually apply directly on the company’s website. I will definitely use Indeed when I’m looking for a job.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Sept. 4, 2025

    Posted a job, like many times in the past, but this time I wanted to use the On the Road, not at the same office everyday and in Florida. Post was "Flagged". NO reason given, NO notification in email and NO message in Indeed. This was flagged for days without me knowing. Two chat sessions (one cancelled after 2 minutes of inactivity) and a phone call and the job was never Open, after being told the Trust and Security dept was notified. I had to change the job and it got posted. Today I learned I cannot see our job, unless I'm logged in to Indeed to search for jobs. Told over the phone, the Company page was not "Claimed". I claimed the page. It takes 24-48 hours for approval. Indeed is slow to act, they don't follow up with phone calls, they don't explain the process and they don't provide information that could have saved me days and lots of frustration. I don't feel I got value after paying for a sponsored job.

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    Indeed
    Response from Indeed

    Hi Gerald, thank you for taking the time to share your detailed experience with posting jobs on Indeed. Your feedback is very important to us. We genuinely value your input, and it will be passed along to the relevant teams. Your feedback helps us identify ways to improve our service and communication!

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