World Education Services Reviews

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About World Education Services

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World Education Services provides credential assessments for students and professionals relocating to the United States and Canada. Since 1974, WES's services have aimed to facilitate academic and professional recognition, offering detailed reports and analyses for educational institutions, licensing boards and employers.

Pros
  • User-friendly website
  • Clear instructions provided
Cons
  • Poor customer service
  • Frequent document rejections

World Education Services Reviews

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    Page 9 Reviews 1240 - 1440
    Customer Service

    Reviewed Jan. 17, 2021

    I was referred to WES by a friend of mine in US and she told me her application was done in 1 week, although mine wasn't like that considering the former Yugoslavia's educational system and how long it takes them to respond to mails. My evaluation took little longer- in total during this pandemic. All in all it was a good experience. I am now looking forward to receive my original document by mail. Thank YOU!

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    Reviewed Jan. 17, 2021

    I am a prospective Master's applicant of a Canadian University. As part of my application, It was a mandate for me to submit WES evaluated report of my Transcript. The entire process was extremely easy compared to what I had imagined it to be. I just followed the steps given on WES website and successfully completed the whole process. Thank you WES.

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    Transparency

    Reviewed Jan. 16, 2021

    I was very satisfied! They gave regular updates and the result was released earlier than expected. They also gave a very clear instructions with illustrations on how to submit the documents to them. Thanks, WES Team!

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    Customer ServiceSales & MarketingPricePunctuality & Speed

    Reviewed Jan. 15, 2021

    Having my master degree evaluated within a week is what highlights my satisfactory experience with WES. Electronic documents submission is super smooth and fast (my university has established relations with WES and therefore they were able to send the transcript electronically). I also loved the fact that you can upgrade the report at any time (from immigration purposes to study purposes). I did not like the fact that my university has to submit the transcript and I had to submit the certificate myself. This point was not clear to me until I called the customer service. It is either my university submits everything or I submit everything. Regardless of the reason of behind this separation of responsibilities. It was not clear to me that it is my responsibility to submit the certificate. Shipping the evaluation report to me was also super fast (but pricey).

    One thing was annoying is that the email notification arrives very late. For instance, while the WES website was already showing that my evaluation was complete and I can download the report, I received an email saying that your documents are under evaluation and soon to be completed. My overall experience with WES was extremely positive.

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    Customer ServiceTransparencyTimeliness

    Reviewed Jan. 14, 2021

    What impressed me the most is the time it took for the entire process from start to finish. You will not believe it - 4 days!!! I created an account and submitted my case on Monday. Contacted my school and had them email my transcript to WES directly the same day. Received a confirmation from WES that all required documents have been received and evaluation is in progress. ETA shown was around 5 weeks. I was blown away when I got an email saying evaluation is complete, the very next day!!! Third day (Wednesday), I got an update that my report is being mailed to my address in California. Thursday, I have the report in my hand!! All this time, I got constant email updates at every stage (loved that, without having to login and check myself). Anybody looking to get their credentials evaluated, WES will be my recommendation!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Jan. 14, 2021

    WES received my documents on Dec 11th, 2020 and my report was completed on January 12th. Considering that this time frame also included the holidays and any issues that may have arisen due to Covid-19, this was quick work! The website was easy to navigate and the directions provided were easy to follow. When I called to ask a question about submitting documents, the WES representative was very friendly and provided me with the information that I needed. Overall, excellent service. Thank You! WES Canada staff.

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    StaffEase of Use

    Reviewed Jan. 13, 2021

    The World Education Services’ website was clear and simple to use. The steps of the process were understandable and straightforward, and the time it took me them to assess my application wasn’t long at all.

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    Online & App

    Reviewed Jan. 13, 2021

    WES deals with orders efficiently! The instructions posted on the website make are clear. I can prepare all the files as soon as possible. And, conveniently, I can transfer all files online without mail anything. I so appreciate it.

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    Staff

    Reviewed Jan. 11, 2021

    I needed my degree evaluated for immigration purposes. I should state that I am an American, and I went to California State University. The process was relatively easy to understand, assuming you read the instructions. Evaluation took much less time than expected and the results were accurate. Considering how complicated it is to evaluate degrees between countries, I'd say this process was pretty painless. I'd recommend it to anyone who needs these services.

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    Customer Service

    Reviewed Jan. 8, 2021

    I was referred to WES by a friend of mine in Ireland and she told me her application was done in 1 week, although mine wasn't like that considering the Nigerian educational system and how long it takes them to respond to mails. My evaluation took 9 weeks in total during this pandemic. All in all it was a good experience.

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    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2021

    It's really amazing how I got my WES evaluation within the space of 2 weeks. I was really stunned with the prompt delivery, initially I thought it was going to take 3 months or more to get my documents reviewed, but on the contrary I got it earlier. Instead of using a courier service, I used ETx as suggested by WES due to COVID, which was super fast with delivering my soft copy credentials to WES. Personally, the service rendered by WES was fast, and topnotch.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2021

    My experience was awesome, starting from the electronic transfer of my transcript to WES by ETX-NG which was fast to receive, to the short period of time taken to process my documents. And I was informed about the step by step procedures taken to complete my evaluation. I encountered no difficulties in the process. And it was delivered accordingly with a good understanding of my grades when cross-examined with other country grades. I highly recommend WES for doing a great job.

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    Customer ServiceTechStaffHonesty & Transparency

    Reviewed Jan. 5, 2021

    I applied for my credentials to be evaluated by WES. I was told by my immigration agent that this can take 2 - 4 months and possibly a little longer due to the current Covid-19 pandemic. I was pleasantly surprised to not only have the entire process completed within a month, but also receive my paper copy of my evaluation within a week of having an email confirmation. Superb service and very efficient if you are able to do what is required on your end (contact your education provider and give authorisation for them to send your transcripts) and also upload the relevant documents to WES website. I have read reviews saying that WES have lost original documents. The website does clearly say don't send us originals. I can honestly say I had NO problems and would recommend this service to anyone who needs it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2021

    Had the most amaaazing experience with the company. There was a glitch in the delivery of my documents from two different institutions and hence initially only one set of documents were evaluated. But as soon as I brought the issue to the notice of WES staff, the action was swift the replies were prompt and very solution-oriented.

    Here I also want to mention the Customer Service Representative named "Troy" who was exceptional in understanding my situation and my stress and worked with me and assured me that everything had been noted and will be resolved shortly, which was done. Extremely happy and satisfied with the service, and, I have already begun a second evaluation with the company. I highly recommend this company.

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    Customer ServiceSales & MarketingOnline & AppTransparency

    Reviewed Jan. 3, 2021

    I really had a wonderful experience with the WES services. They finished the whole process even in less than a week, once they received my documents. They kept updating my status on the app whenever the changes were made and were also sending me an email alert. I just loved this experience. Thanks to all the WES team.

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    Reviewed Dec. 31, 2020

    I first time used WES for my ECA and followed the process as per their guidelines and trust me I was impressed with the service provided by them. Many online reviews gave me many bad thoughts but when I went throughout the process, I felt people who had issues didn't follow the clear guidelines by the WES and their respective University. I am a happy customer of WES. Thank you WES.

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    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Dec. 31, 2020

    My experience with Wes is nothing short of disappointing. I have an evaluation that have been open since January 2020. My credentials were received April 2020. The due date was meant to be for July 2020. They are still reviewing my reports 'til date for at least 6 plus months. I have reached out to no avail. Please if there are other alternatives to us just use those don’t waste your time with them. I’m only waiting 'cause it would be a very expensive venture to redo and pay for all that. I’m also waiting on the instructions of my lawyers to build plausible reasons beyond any doubt for future litigation for damages which I will pursue.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2020

    I was referred by my family member to World Education Services (WES) for my Educational Credentials Evaluation. I recently got my educational credentials evaluated. Overall, it was a great experience. Certainly, WES Evaluators know the education system of my country and they seem perfectly familiar with it. Therefore, I am completely satisfied with evaluation results of my educational credentials. I contacted WES customer service staff multiple times for different reasons. WES customer service was always respectful, professional, efficient, knowledgeful, always listened carefully, and resolved my issues/concerns in a timely manner. All my other siblings will definitely go with WES for their Educational Credential Evaluations. I will definitely recommend friends and everyone else to go ahead with WES for your credential evaluations without any hesitation. I am sure you will be happy with your decision.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 30, 2020

    This organization seems to LOST my original diploma! It's been over eight months since they completed my diploma evaluation and I still haven't received my original documents (diploma). Their support claims that because of the pandemia the delivery of my diploma was delayed and that was ok, I could understand. However, after four months I started worried and after several inquires and complaints they finally sent me SOMEONE ELSE's DIPLOMA! NOT MINE! The tracking number in my account shows that my diploma was delivered to Angus, ON. I live in Powell River, British Columbia!!!! Horrible service!!!! It's hard to get to connect with support, you could be waiting on the phone for over an hour!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 29, 2020

    I was quite impress by the services of World Education Services (WES) even when, there was delay in the postal services from my country and I decided to use the company they recommend for online transfer of transcript. The quick response I got from them within 24hrs was awesome. I strongly recommend WES for anyone who wants to evaluate documents.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 27, 2020

    It's been fantastic experience using the WES platform to evaluate my Degree for the best service delivery online with time to time updates, Given no reasons to contact customers service, I recommend WES for their effective and efficient service.

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    StaffEase of Use

    Reviewed Dec. 27, 2020

    WES web-page is simple, straightforward and user friendly. I was able to register, pay and proceed with the required steps in a very clear manner. Besides, their task was concluded much earlier than previously announced! Highly recommendable.

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    Reviewed Dec. 24, 2020

    Too long time than I could have expected from WES to get my evaluation done: Nov 07-Dec 22! No way to change the first orders online, just make an additional orders! But happy with the quality of the evaluation!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2020

    The WES portal is very handy and friendly to use. The procedure is easy to follow and when you need to clarify the action is immediate. Though at times if needed some time to answer they respond to inform the expected date and time as per the request to be done. But in my experience it was fast and I did not wait longer on the expected date informed because it was immediate.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 23, 2020

    From the beginning to the completed evaluation of my master's degree took less than a week. I think my university, MMU quick response also added to the fast delivery of the service. I highly recommend WES.

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    Reviewed Dec. 23, 2020

    My institutes are well known and they are well aware of the processes involved in communicating to WES. Due to the pandemic, many organizations are constrained, but in spite of that, WES was able to turn around within a reasonable time period. There was a small glitch, which again WES set right within a couple of days. Overall, a very smooth experience.

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    Reviewed Dec. 23, 2020

    The service is beyond par. Right from the submission to tracking and finally completion. Everything is such a pleasure to experience. I would recommend WES without any reservations. Only one thing would like to add, please get alternative medicine degrees assessment included as I can see now it's not being accessed.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 23, 2020

    It's been fantastic experience using the WES platform to evaluate my Degree for the best service delivery online with time to time updates, Given less reason to call for customers service, I recommend to the world for their effective and efficient and timely service delivery.

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    Reviewed Dec. 23, 2020

    The website provides all appropriate information properly & it is very much organized. I'm happy for selecting WES for the same. The process was quicker than I expected and of great quality. Though I was disappointed with the statement on my report regarding 'my name being different in my certificates', which was actually due to incomplete information (missing middle name) on my degree. Overall I'm happy with the process.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 22, 2020

    Overall experience was great. Evaluation was accurate and fast. I had a tough time with their Customer service. I could never reach them over phone and they never responded to my emails. Document requirements differs between universities and Courses which is confusing.

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    Reviewed Dec. 22, 2020

    I'm so much satisfied with the evaluation process and the results of this service. It only took 27 days to complete the whole process beginning with sending documents from my institute and completing of the review process! It's the best service in this industry. Thank you.

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    Punctuality & Speed

    Reviewed Dec. 21, 2020

    I have used WES before for my undergraduate degree evaluation, and while I hit a few bumps along the way, the outcome was still not too bad. However, this time around for my Master's degree evaluation, I could not be happier! I do believe it makes a huge difference depending on your university and how quickly they are able to send your transcripts to WES. Mine is a school in the U.S., and it delivered my transcripts digitally in about 24 hours. WES then completed my evaluation within the next 24 hours and sent the report to my recipient electronically. The whole process took only TWO DAYS! I'm pleasantly surprised and extremely happy with the service. 10/10 would recommend!

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    Reviewed Dec. 21, 2020

    I am delighted with World Education Services,  Evaluation, decision and reporting all are on time. The fee is nominal. I can strongly recommend WES. I wish you all the best for the readers. Be positive.

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    Punctuality & Speed

    Reviewed Dec. 20, 2020

    I used WES for my Canada immigration process. And there was lot of delay from the postal department of India due to the pandemic, hence I expected the same delay from WES too. But surprisingly it was very quick to be completed. I was really impressed about the quickness of WES Service during the pandemic situation. Thanks.

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    Reviewed Dec. 19, 2020

    Thank you for WES (World Education Services) to evaluate my degrees, it was just a great experience. They finished my assessment in less than the mentioned time, great work from all the people working in WES.

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    Punctuality & Speed

    Reviewed Dec. 19, 2020

    I've used WES ECA service for me and for my IELTS students (**). My experiences were awesome. Most of the times I got the results earlier than promised time. Specially electronic verifications were quite fast.

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    Reviewed Dec. 19, 2020

    I made a request to WES to assess my credential for personal purpose and I am happy about the service’s offered, time frame given, quality and can be recommended to absolutely to others. Trusted Agency.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Dec. 18, 2020

    Overall, I had a very good experience with WES. Their app and website interface is extremely user-friendly. Their evaluation process was smooth and very straightforward. My documents were reviewed in just almost 2 weeks after they received it. It was very quick. However, I was expecting a better result for my report. I am expecting a certain evaluation result, but got lower than what is needed. I have read that WES really is high-standard when it comes to credentials especially in my country. So, I would suggest and recommend to do your ECA from other organizations like IQAS if you are from the Philippines because they give at least a bachelor’s degree to more universities. I just wasted money giving it to WES and not get the result I needed.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 18, 2020

    It's been fantastic experience using the WES platform to evaluate my Degree for the best service delivery online with time to time updates, Given less reason to call for customers service, I recommend to the world for their effective and efficient and timely service delivery.

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    Sales & MarketingPunctuality & Speed

    Reviewed Dec. 18, 2020

    I used WES as a part of my Canadian Immigration process and the experience has been very satisfying. Starting from the account creation to the clarity of document requirements & submission to tracking the entire progress - Everything was very smooth, clear, quick, and easy. Additionally, the WES mobile app kept me notified about the progress of my application on a timely basis. If your respective universities send the required documents to WES on time, you can get the entire process completed in a month.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2020

    I originally retained the services of a different company to certify my foreign Masters of Science degree from Erasmus University Rotterdam Netherlands. It was during the pandemic and I don’t really remember why but I chose another company. That service was beyond horrible. After months of frustration, I retained the services of WES. The difference was night and day. They truly are the industry leader in this business.

    -They actually answered the phone.
    -Reps were knowledgeable about country education requirements.
    -Reps had background in academia and took into consideration several factors like the syllabus, textbook used, thesis requirements, etc. They didn’t feel like customer service reps. They felt more like university academic advisors.
    -Reps explained clearly the information they needed from the school and the information I needed to provide them.

    -They answered emails within 1-2 hours.

    I was thoroughly impressed. I wrote to the registrar at Erasmus and asked them to list WES as a certified credentialing service for students from the United States. I felt like all students should know this service exists so the credentials can be certified by WES immediately after graduation.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 17, 2020

    WES provided me a very satisfying service for the Credentials Evaluations. It took my graduation institute months to respond to WES due to the pandemic, but once the confirmation was received, WES processed my application really quickly. Their mobile application is worth praising, you get everything on the app. Thanks a lot, WES for the amazing services.

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    Sales & MarketingRatesValue

    Reviewed Dec. 17, 2020

    I was looking for a quality and trusted international credentials review and I came across WES. The services offered were quite detailed and timely. My transcript review was completed within 10 days of receiving and confirming my credentials. At each step of the way, I was able to track the progress using the Wes mobile app which was easy and interesting to use. I would recommend using WES for any transcript evaluation as you will get good value for your money.

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    Punctuality & SpeedRefunds & Payouts

    Reviewed Dec. 16, 2020

    Don't let them fool you with this 7-day propaganda. Actually it is 7-days after reviewing your document. How many days does it take them to review your document? Took THREE WEEKS for me despite they already had evaluated them for WES Canada. They said 7 days, but it took them a month to prepare the report. I ordered evaluation report for 4 credentials, I received reports for two of them only. I paid for overnight shipment, I was told it would take couple of days. Still waiting! They officially bullied me, wasted my time and my money. Would not recommend them to anyone at all.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 16, 2020

    Thank you for WES (World Education Services) to evaluate my degrees, and I was surprised for such speed of service and evaluations. My Relative recommend the WES to me. I read before I sign up that there some delayed processing secondary to Covid 19, even though some alteration of due process, they always give updates regarding my document evaluation it quite helpful to track my application progress status, they under process, review and evaluate it for almost a week when did they start to hold my documents, I'm completely satisfied with their service and I really recommend them for any credential evaluations. I think the they need to improve their Customer Service for wildly connection for other countries but it's understandable in this time of pandemic for some inconvenience but instead they still do their best for their consumers.

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    StaffEase of Use

    Reviewed Dec. 15, 2020

    Online platforms are quite intuitive but allowing the client to do the process without accompaniment. The result was delivered much earlier than expected and the credentialing documents were created meeting expectations. The only drawback would be that not all clients have the ability to create and follow the process without help, therefore, the service channels could be improved.

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    Customer ServicePrice

    Reviewed Dec. 14, 2020

    WES is the most terrible Credential Assessment organization I have ever dealt with. You guys are not worth engaging. My school sent my credentials to WES and they didn't evaluate the credential despite long hours of repeated phone calls. You went and sent a report on an accredited school that I was inquiring if they were accredited. Despite the fact that WES does not evaluate report sent by individuals but institutions, you went ahead to write me that the school was not accredited. My school that sent their credential to you by courier, you did nothing. You agreed that you received the courier but didn't know where you kept it. You guys are just messy. Thanks God for Educational Credential Evaluators (ece). What took WES over 5 months of wasting my time without accomplishing, these guys did it under one month. May God not bring you me WES way again.

    John

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    Punctuality & Speed

    Reviewed Dec. 14, 2020

    Well, I trusted WES (World Education Services) to evaluate my degrees, and I was surprised for such speed of treatment. I read before purchasing that it can be delayed due to pandemic, but instead of that, they really reviewed and evaluate my application within approximately 1 week. I'm completely satisfied with their service and I really recommend them for any certificate/degrees/diplomas evaluation.

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    PriceOnline & App

    Reviewed Dec. 13, 2020

    The whole process was very clear. Every step was very well explained and detailed on the website. The service is very affordable. You can't ask for more. Best way to have my education accredited. The only improvement to the service would be to try and adapt it to the specificities of certain countries with special conditions (i.e in Lebanon we don't have access to our USD bank accounts anymore as the whole country is collapsing financially, I'm fortunate to have a bank account abroad that I used to pay, otherwise I wouldn't have been able to).

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 13, 2020

    The educational credential evaluation by WES is incredible. Initially, I thought it will be complicated and the whole process would be stressful but from the get-go, after payment, it was a smooth, efficient process. Only improvement might be the wait time with regard to customer service but I guess it's due to Covid related adjustments. Kudos!

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    Punctuality & SpeedTransparency

    Reviewed Dec. 13, 2020

    Their service was very fast. I have received my ECA report so quickly. Though initially, it took time to update my status. But once they changed the status, remaining progress was done quickly. Overall, I am happy with their service.

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    Reviewed Dec. 13, 2020

    It was a very good and delightful experience with WES. Took very less time to verify my documents and it was hassle free. Do this do that. That's it, simple and clear introduction and you're done. Thanks.

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    Sales & MarketingStaff

    Reviewed Dec. 12, 2020

    I downloaded the WES app and it should me detailed steps on how to get my academic qualifications evaluated. It also helped address some areas l did not understand. I got the report on time as they had highlighted earlier.

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    StaffEase of Use

    Reviewed Dec. 12, 2020

    Quality of service, customer care is commendable. Website was user friendly which made my application process flow smoothly. I got my detailed evaluation reports on time. I will definitely do business with them whenever I need any other evaluations and highly recommend to others needing the same service.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 12, 2020

    Hello - I ordered my Degree Evaluation to WES Canada in May 2020 for my two Degrees Bachelors (from India) and Masters from USA. Amidst of the pandemic, it was difficult for my Indian University to ship the requisite docs to WES, while US one completed the needful online. So, WES completed my US evaluation in time. I however later realized that my evaluation was only for US Degree and didn't have Indian degree evaluated. I again contacted my Indian University and this time they were able to dispatch the documents. Despite being a full 5yr Integrated Degree, WES prioritized my case and completed the Degree evaluation within 10-15 days of the documents reaching them. I appreciate their prompt response despite all the Covid related challenges.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 11, 2020

    The whole process was seamless. All details we well explained anD I had no issues whatsoever. The wait time for calls was pretty poor. 25 mins at a minimum. But once put through. The folks helped me out real quick. Great way to have my education accredited.

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    PriceStaffRates

    Reviewed Dec. 10, 2020

    The ease of understanding the information and documentation required is amazing. The tracking of arrival of the documents could be improved, but overall very satisfied with the experience. The process time is faster than any other options available, and the price is standard for this type of service.

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    Customer ServiceOnline & AppBillingEase of UseTransparency

    Reviewed Dec. 9, 2020

    I got my credential (BSc Chemistry) evaluated immediately. Thank you WES team. Website is very easy to use. Creating application, updating, uploading documents, making payment and tracking status finds very comfortable. Also good response to our emails.

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    Online & AppTransparency

    Reviewed Dec. 8, 2020

    I sent my school transcript of Records on Nov 4. WES got it on Nov 9. Accepted my documents and evaluated. The best thing was they keep me updated on their app. At first I was skeptical about their service. But I got the final report by mail on Dec 7. I am satisfied that it took only about a month compared to other reviews where it took others months. As long as you properly followed their instructions. The only thing I’m sad about was the result of my 4 year degree in Nursing which was only 2 years diploma. That’s life esp coming from a 3rd world country. But overall still thankful. Hopefully it’s sufficient for me to get ITA to be PR in Canada.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 8, 2020

    Overall good fast helpful institution. I started my application last October and there was a delay in my application because they thought my school sent only 1 page of my TOR but when I reach them via email they response immediately and after that my application was completed and I received my report immediately.

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    Online & AppStaffEase of Use

    Reviewed Dec. 8, 2020

    They did two evaluations for me; Canada and USA and the service was excellent for both. Their quality of service, customer care is commendable. I found their website and app to be user friendly which made my application process flow smoothly. I got my detailed evaluation reports on time. I will definitely do business with them whenever I need any other evaluations and highly recommend to others needing the same service.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Dec. 8, 2020

    Required documents were all clearly mentioned in a structured breakdown. Signing up and Paying process was very clear. Status updates are well notified to the user so they are aware promptly. They could improve with the customer service whereas I was not responded to any of my requests. But I would highly recommend their services as there is a a clear visibility on the review process.

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    RatesTransparency

    Reviewed Dec. 6, 2020

    The overall service which I received from WES (World Education Services) was very good. I got my documents evaluated in 2 weeks time (1 week my university took to submit my documents digitally to WES and another week WES took to get my documents evaluated). I was continuously updated with the WES app too, about my application status. I would like to recommend it to other. Fully satisfied with the WES service. Thank you WES and your entire team. May God Bless you all. Overall I would like to rate 5/5.

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    Transparency

    Reviewed Dec. 6, 2020

    Overall very satisfactory experience. In the beginning of November my documents reached their Canadian Office, immediately I got the update that they received and accepted my documents. Within one month they completed the evaluation process and sent me the report.

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    PricePunctuality & SpeedOnline & AppStaffEase of UseRates

    Reviewed Dec. 5, 2020

    The service is incredibly fast, My masters certificate evaluation was estimated to be done within 30 day but it took less than a week. The site is user friendly, very easy to navigate and the price is reasonable...

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    PriceRefunds & Payouts

    Reviewed Dec. 5, 2020

    I requested my evaluation for Masters in Engineering (for a world-renowned Indian university). I received the evaluation within 1 month of receipt of documents at WES. The processes have been detailed in the website which makes it easy to follow. Though, I recommend if they could come with an option of online review; definitely directly from educational institutes. This would save time as well as cost. Since IRCC doesn't need a hard copy, there is no use of paying for it. I faced problems in sending the documents to WES, that's why 4 stars.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 4, 2020

    Extremely happy with my evaluation report. The process is easy and with complete instructions. Clear guidelines and fast response. I recommend WES who intend to have their educational qualification assessed.

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    Online & AppStaffEase of Use

    Reviewed Dec. 4, 2020

    WES was really supportive and user friendly. Their application was very useful. All details and procedures are clearly mentioned on their website for easy reference. I had a great overall experience with WES.

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    Customer Service

    Reviewed Dec. 3, 2020

    I highly recommended World Education Services for the evaluation of credential report (ECA). Based on my experience, their service was really convenient, because I could checked my ECA status using WES APPS every time and everywhere using my phone. And they were always emailing me regarding on my evaluation status. I would like to thank WES for the great service.

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    StaffTransparency

    Reviewed Dec. 2, 2020

    WES is a very trustworthy, helpful, efficient and versatile organization which keeps you informed and updated throughout the process. I have had a quite satisfying experience using their services for my Educational Credential Assessment (ECA).

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    Staff

    Reviewed Dec. 2, 2020

    World Education Services evaluated my wife's and my qualifications in record time. Feedback from WES was clear and concise throughout the process, they let us know well before when documents were outstanding and our assessments were completed well before we expected. We're both very pleased and would definitely recommend World Education Services.

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    Reviewed Dec. 2, 2020

    WES was referred to me by my sister, I registered with them for immigration/migration, my initial thoughts on them were that it was a waste of time and money, but after haven gone through the process, I gladly recommended them and their services to a few others, I am still on the process but I so far have no regrets.

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    Transparency

    Reviewed Dec. 2, 2020

    I am having the most horrible experience with WES. I submitted all my graduate and undergraduate degrees from a European top university to their NYC office back in July. On September 3rd, I received an update saying all my documents were received and accepted. Since then, big silence. Today we are December 1st. No answer when you try to contact them. I am back to NYC since I found a new job and got at the point to take legal action against them.

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    StaffEase of UseTransparency

    Reviewed Dec. 2, 2020

    I found the WES platform is quite straight forward, user friendly and interactive. Throughout the credential evaluation process, it provided timely status updates and clearly elaborated what was required.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppBillingEase of Use

    Reviewed Dec. 1, 2020

    It was the timely evaluation and delivery for me. The website is also easy to use, as application and payment can be completed at a go. Although, some customer service correspondence got lost in my spam box, the response was fast with relevant solutions to challenges faced.

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    Customer ServiceCoverageTechPriceMaintenance

    Reviewed Dec. 1, 2020

    For a non-profit they sure do charge a lot and I wouldn’t mind if it was a good service. This was the most expensive, frustrating and disappointing experience. I wish I had used a different provider. They received a document that was part of an exam series taken altogether (UK GCSE) and didn’t acknowledge it for weeks, I followed up with customer service and was told that it wasn’t included in my original application. It was. The guy spoke to me like I was a moron. No apologies whatsoever for the way I was spoken too over their obvious mistake. WES also completely ignored a whole qualification that was in my original application. It was definitely received by them (proved with screenshots and tracking numbers) and they refuse to fix it. I see that’s a theme from all the other deplorable reviews. Check out BBB, Go somewhere else!

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    Punctuality & Speed

    Reviewed Dec. 1, 2020

    I applied very recently in September, Still, I have got my evaluation done in less than a month time. That was so quick during the pandemic. Overall, I had a very hassle-free experience with WES. They're Doing a Great Job.!! I will recommend WES, Canada to Everyone for submitting their profiles to get evaluated. Cheers, Siva.

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    Sales & MarketingEase of Use

    Reviewed Nov. 30, 2020

    I was able to obtain the results within a reasonable time despite the coronavirus pandemic (about 1 month and few days). The mobile application was very practical, simple to use and it displayed all the documents alongside the progress status. I 100% recommend WES services to anyone looking to have his diplomas equivalency.

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    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Nov. 29, 2020

    I highly recommend World Education Services to get your diploma equivalencies. Information was clear and easy to understand on the web page; the process in my particular case took less than a month and got the envelop with my report within a week later at my home. App was very helpful and fast updated along the process. I am very satisfied with the service and at a very reasonable price. Thanks WES!

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    Online & AppResolution

    Reviewed Nov. 28, 2020

    They evaluate inaccurately and do not resolve the problem. They have information of the school systems on their website and the evaluators don't abide by them and make your education level look less than what you really have. They can ruin people's careers before they even begin by giving inaccurate information to schools and the companies that require an evaluation.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Nov. 28, 2020

    I could see the updates of process every time when I login. The status update was real time to time and clear. The email response about clarification was quick. Have a question option at right corner was effective.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 27, 2020

    I came to the WES service for recommendations from people who had used the system for immigration purposes. I had previously tried to perform at another renowned institution but when I met WES it seemed much easier, more interactive, and it inspired me much more confidence. I recommend 100% their services, they responded super fast, they have an APP that works perfect for tracking the process. The results agreed 100% with what I expected.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Nov. 26, 2020

    My credential evaluation with WES was seemless and very satisfactory. I got all the information I needed with a simple search on their site. Their website and mobile app work smoothly and are easy to understand. Their processing was fast and my evaluation was completed almost 2 weeks before the estimated completion date.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 26, 2020

    WES Canada is professional at their job and the update from them via email is quite quick. They have very straightforward procedure. I recommend WES who intend to have their educational qualification assessed.

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    Sales & MarketingEase of UseTransparency

    Reviewed Nov. 25, 2020

    First of all, I would like to thank a lot World Education Services (WES) for the different efforts it made to make our credential evaluation much easier as easy as possible. Secondly, I was able to obtain my results within a reasonable time despite the coronavirus pandemic (about 1 month and 10 days).. The website and the mobile application are very practical, simple to use and it display your documents status from time to time (once your situation is updated). Finally, I 100% recommend WES services to anyone looking to have his diplomas equivalency, and invite him to try this wonderful experience, and I am sure and certain that he will not regret it.

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Nov. 25, 2020

    I am extremely satisfied with their service. However, since I am from Bangladesh, for us paying 200+ dollars was a bit of a crisis. I hope WES would understand the currency differences between developing countries and reduce the pricing for students from countries like Bangladesh. I am confident that a lower price would help students get their WES report and apply to Universities for higher degrees without worrying too much about paying the bills.

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    Customer Service

    Reviewed Nov. 25, 2020

    I love the fact that I got a change of status each time something was happening with my evaluation. This made me able to follow up on my school when the status didn't change. I was also able to make relevant plans regarding my purpose for using WES when I got the date for the completion of the evaluation weeks before it was completed.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2020

    It was the absolute worst service I have ever experienced. They were very rude, robotic and didn't even pretend to care that they wanted to hear or resolve my concerns. The process was also very long. At the end of the suffering of taking the abusive service, they chose not to evaluate a course done at one of the most reputable universities in the West Indies. They also reduced my courses done at 3 different universities to one years credit in USA. Unforgivable!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 24, 2020

    WES have the worst evaluators, First time I used them it was ok but a lot of back and forth. I recently sent my transcript for evaluation, they accepted all credentials and gave me a timeline for when the evaluation report will ready, of course I was happy. Two days after that email they cancelled my order without any reason, then few hours later sent an automated email saying they have evaluated the credential before in my last review. But guess what, I have never sent that transcript to them before, this is the first time they are accepting this result. I wonder if they take the time to do extra research like contact the institution for clarity, is that not what evaluations are about? Why make such a bold statement and review with no base. Please work on your evaluators.

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    Customer ServicePriceStaffTransparency

    Reviewed Nov. 21, 2020

    I've had a very good experience with WES for my credential evaluation. The staff are extremely professional, yet polite and helpful; they truly care about solving individual problems and responding to queries. Of particular note is the sincere and efficient manner in which they have conducted operations during an extremely tumultuous global period, with the onslaught of the pandemic. That is worthy of a lot of plaudits. When they provide a time frame, they strive to adhere to it, and are also very responsive in answering queries and keeping people updated. Overall, I'm highly impressed with their service and doff my hat to them for their exemplary work.

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    Reviewed Nov. 21, 2020

    WES did a considerable amount of work evaluating my transcripts and provided the report in a reasonable time frame. There was a minor issue with the initial evaluation, but I submitted a request via the online 'Have a Question' interface, and the problem was resolved without any further input on my part.

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    Customer Service

    Reviewed Nov. 21, 2020

    Worst customer service ever! 40 minutes on hold. The supervisor was helpless to explain why the evaluation didn’t contain my original Diplomas with Apostilles. Shame on them! How can trustable company lose original documents??? Please choose different company.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 21, 2020

    Extremely happy with my evaluation report. The process is easy and with complete instructions. Clear guidelines and fast response. Totally satisfied and recommend WORLD EDUCATION SERVICES for degree evaluation.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 19, 2020

    Clean instructions around steps to be followed, reasonable price, fast processing and regular feedback to customer about the status of evaluation is something which WES does very professionally and effectively. I started my application on Nov 4,2020 and my complete credential evaluation report was delivered to me by Nov 16, 2020 even the ETA was 9, Dec. I would give 10/10.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 18, 2020

    I was initially unsure about the time period involved in submitting my application and receiving a quick reply. There was reliable feedback every step of the way. I was given a timeline of when my documents were to be reviewed and delivered to the recipient. I would not hesitate to recommend WES, as the service provided is reliable and efficient.

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    Customer Service

    Reviewed Nov. 16, 2020

    I submitted my documents via online as my institution was a connected party on Tuesday and I received my ECA report by Friday of the same week. Received notifications every step of the way via app and email.

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    Sales & MarketingStaff

    Reviewed Nov. 15, 2020

    I am very pleased with my experience with WES. Despite the pandemic, they were able to deliver exceptional service. I did not experience any delays from their part. And I was getting feedbacks on every steps being taken. The Mobile app was also very helpful.

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    PricePunctuality & SpeedTransparencyValue

    Reviewed Nov. 15, 2020

    After carefully considering all options I settled for WES because for the same amount I could get evaluation for all my educational certificates unlike with other organizations that charge extra for more than one certificate. I had a very good experience with WES. Two of my three certificates were sent before the worldwide lockdown due to the Covid-19 pandemic. They evaluated these two and informed me that they would assess the last one upon receipt, without additional charges. When they finally received the last certificate a few months later, I reminded them of my case and they sent me an updated ECA report for all three certificates within a short period of time. WES service is awesome and you get value for money. They are very reliable and efficient! I highly recommend them.

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    Punctuality & SpeedTransparency

    Reviewed Nov. 13, 2020

    My overall experience with World Education Service (WES) was great. The process was fast and well defined. I received updates and reminders on the needed documents when I failed to send them. Indeed, I am satisfied with the service rendered. Thank you WES.

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2020

    I strongly recommend to use WES for your educational credential assessment. Their service is flawless and hassle-free. The new online document submission feature help a lot to fast-track the application process.

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    Verified purchase

    Reviewed Nov. 7, 2020

    I have my documents delivered on Oct.5 and they received it on the 8th of the same month. On November 2nd, the review was completed. I got my physical document from them on November 6th. I am from the Philippines.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaffEase of UseTransparency

    Reviewed Nov. 6, 2020

    At first I was unsure about the document processing time especially during Covid pandemic and offices all around the world working at less than half the strength. My application reached the WES ONTARIO office on 13th October and they updated the status immediately. They also promptly gave me expected dates with regards to completion of evaluation. I was so happily surprised to see that the evaluation was done within 20 days!! The online portal is excellent and user friendly. I never had the need to download their mobile app... The website was so easy to use! Just waiting on my hard copy to be mailed to my address. :)

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    Reviewed Nov. 5, 2020

    If you are trying to have your ECA done and you don't know what company to use I recommend WES for you. You will be able to get a fair and efficient assessment of your degrees. The value of money is really good for something that lasts forever.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 4, 2020

    I am happy that my credentials assessment finally got completed successfully. However, my experience with WES was not so like how I was recommended by one of my friends. Especially, in the tracking of delivery of the documents to WES Toronto office from our side and also the evaluation status. My bitter experience with WES is that no one of their customer care officials even attempted to even reply to my repeated queries.

    Even after more than one month of my documents were delivered at WES Toronto office, there was not even any moment by mistake update the status of receiving the documents or the status. Literally, it took more than two and a half months to first change the status from SUBMITTED to PROCESSING even after unanswered repeated emails to them. They don't even follow what they have given in their own notification page about the processing time.

    Nevertheless, exhausted & became hopeless after a long wait, one fine day, received a surprise alert from the WES App I had installed in my mobile as your documents are received and it is processing. However, it took just 10 days after my first alert to the alert of final successful completion of the assessment which made up all my swayed away moods. Overall, I am of the feeling that all's well that ends well. Cheers!! WES and Thank You.

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    Sales & MarketingStaff

    Reviewed Nov. 4, 2020

    World Education Services provided me an excellent experience, from the user-friendly webpage to the flawless mobile application. I appreciate every single member involved in this state of art accreditation body. Helpful.

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    Sales & MarketingStaffTransparency

    Reviewed Nov. 3, 2020

    According to me, I have great experience with Wes and received my report on time with all tracking details. Their mobile application provide timely updates about the status so that we don't need to check it personally again and again. The application helps to check report online too.

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    Customer ServiceBilling

    Reviewed Nov. 2, 2020

    Here are little issues I had with the procedure of evaluation with WES.

    1. The online payment took a while to reach WES but that's not their issue. If you are not sure just go to the bank with the instructions WES gives.

    2. For more than a month after arriving in Canada both the delivery status of my parcel (with original of my diploma in it) and evaluation status in my WES account hadn't had changed. I wrote many worried letters to Canada post and Russia post but didn't receive any answer. In desperate trial I wrote to WES customer service and shortly after (day or two) received an answer that my documents had already been delivered. What a relief! So do not hesitate to ask customer service from time to time :) __Note. These were corona times, only regular post delivery was available.

    3. After I received the final report that my evaluation is completed, I asked for address change through customer service since I moved to another city. Still no answer...

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    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed Nov. 1, 2020

    Overall, I'm satisfied with WES services. However, I would recommend that you make it clear from the onset of application that all documents must be sent directly from the university. This information is rather hidden on your website. All other services were perfect especially the app services and the prompt notifications. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2020

    Their service is superb! I got my online credentials in 10 days only and I am so amazed with their service. I was not expecting that it will complete so quickly because of this pandemic situation. Thank you WES Team, you made my day!

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    Online & AppEase of Use

    Reviewed Oct. 31, 2020

    It is my first time is using WES and I was pleased. The Website is easy to use and navigate through. I did not have any issues and the Evaluation was done on time as they received the transcripts. Kudos to the WES team.

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    Punctuality & SpeedOnline & AppStaffBillingEase of Use

    Reviewed Oct. 31, 2020

    The website/interface is user friendly and easy to understand step by step approach to submit the application along with payment. The evaluation is complete by WES in stipulated time as their promise i.e. 4 weeks from the date of receiving my transcripts (online/post). Customer Care through the support of sending the query on the website is prompt and accurate. Wonderful experience without any difficulty. Thanks very much WES!

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    Online & AppStaffTransparencyHonesty & Transparency

    Reviewed Oct. 30, 2020

    It had an experience of the first hand. To be honest, I was little skeptical about the whole process of Educational Certificate Verification, let alone doing it through online platform during this pandemic situation. However, the experience was mind blowing, the amount of time taken to accomplish the process was entirely unbelievable. Within a fortnight, the process was completed and the results were updated on the website. Believe me it really helps when you are planning for migration and every step is a task. I thank WES for their swift action and support and will wish them luck to support many more candidates like me.

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    Reviewed Oct. 30, 2020

    WES is a well-reputed organization for validating and attesting international degrees. Definitely, I enjoyed their process. I expected it to take a month but it took much less. Hence, I encourage people to go through their process and get their work done!

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    Contract & TermsPriceStaff

    Reviewed Oct. 29, 2020

    I had a very bad experience with WES for my academic evaluation. I talked to one of the representatives for required documents and she told me I can get the documents in a sealed and stamped envelope containing all mark sheets from my academic institution in India and send them via any courier service and I did the same. But after receiving the documents they did not approve it saying that they only accept it if the documents are sent directly to them from the institution and not the student.

    So I canceled my order and requested to return me the sealed envelope. But they denied that also and above that they charged $50 as processing fees. I had to struggle a lot to get that sealed envelope from my institution after so many years of graduation in this pandemic. Now I am in a very bad situation as I did not get my evaluation done nor I am getting back my documents and I paid processing fees for nothing. And now I can’t even get my evaluation done with some other company as my documents are also the property of WES which is just junk for them.

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    Customer ServiceOnline & AppBilling

    Reviewed Oct. 28, 2020

    I was extremely satisfied by the WES experience. I just had one issue with the payment by credit card here from KSA as we don't use mailing address but instead we use secure code sent to the phone directly to complete a purchase. WES website did not supported the secure code type. I had to revert to Western-union which also required bank transfer, tracking and following up by emails with Western-union customer support which was a bit time consuming. I mean all went well, but it can be a bit quicker.

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    StaffHonesty & Transparency

    Reviewed Oct. 28, 2020

    I started my application with them in August 2020, it took me 2 months to get all the documents ready in my home country while living in USA. Due to the Covid-19 it was very hard but I finally was able to get the required documents to be evaluated. WES give you 2 options to send the document, one the institution can send direct to them and the other option the institution can give you a sealed envelope with a stamp on the back flap for you to send to WES so that is what I did.

    I sent two documents exactly like they required on option 2, they accept one but didn’t accepted the other one and the reason was that was not sent by the institution. Well I contacted multiple time and still got denied! I believe they are unprofessional, dishonest company that only wants your money and don’t want to do the service! They can’t give you any information and everything has to be made by form! I did everything they requested and why they accept one and not the other as both were sent the same way?! I canceled with them, will fight to get my documents back and will write bad reviews every where I can! I contacted the school and they told me to write a letter to NACES to make an official complaint with them! What WES did was wrong!

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    Reviewed Oct. 28, 2020

    Everything was straightforward. Exactly as instructed, we were able to pay, register, and submit all our documents with great ease. For all those struggling, it is way better and authentic of course to submit your documents via the institution you are applying.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2020

    My document were submitted a year [Aug 2019] ago for evaluation, WES were detailed and professional, but my own institution gave me a tough time in sending and verification of my credentials, the only issue I had with WES were answering of phone calls and, their responses to my email was not too bad and all representatives I spoke with were professional in solving my issues. However, every business has ups and downs, and nothing good comes easy. I am satisfied with all the processes that were involved throughout the period of the evaluation.

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    Reviewed Oct. 28, 2020

    I had applied for WES attestation of my degree certificates from Mahatma Gandhi University, Kottayam Kerala, India in December 2019. Unfortunately, the covid situation delayed my process well over 10 months. 2 months shy of a year. The delay was from the University side. I have applied for my husband's certificates as well. This is still pending. It would be better to devise a better mode of confirmation from the university, instead of depending on physical receipt of the authenticated documents.

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    Sales & MarketingStaff

    Reviewed Oct. 27, 2020

    World Education Services provided me with an excellent experience, from the user-friendly webpage to the flawless mobile application. I salute every single member involved in this state of art accreditation body.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    My educational credential assessment process was quite quick and easy and I did not find any difficulty during the whole process. I really appreciate WES for the excellent work and would like to recommend it to all who are looking for ECA of their documents.

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    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 27, 2020

    My experience with WES was great. They completed the review within the allotted timeframe even amid the COVID-19 pandemic. The guidelines on their website were clear. The WES mobile app is very helpful and well-organized. I would highly recommend WES for credential evaluation services.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    That was overall great experience to have credentials evaluated from WES. They took a little longer in COVID - 19, but they intimated about it in prior. The customer service centers also responded quickly and addressed my issue wisely. The WES app is very good tool to keep track of your evaluation status. This app is friendly for Android and Apple versions.

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    Staff

    Reviewed Oct. 26, 2020

    I applied for equivalency based on their site’s requirement I submitted my document (were sent directly by the institutions). They did not accept one of my transcript and stated that they need it be sent by the institution that awarded my degree. The issue is that for the transcript of that year I did not study in that institution and in Algeria they do not transfer credits. Each institution will keep the records of the years you studied in their institution. WES evaluators do not understand that So I am not sure if they know what they are doing And as of now I am still fighting with them about it. I just wish they knew what they are doing.

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    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 24, 2020

    We sent my daughter's paperwork end of July and paid the premium package that specified a 7 day turn-around service. They would not answer phone calls or emails!! We are now end of October and we had to claim our USD 300 back through the claim dept at my bank, and still they had the nerve to tell my daughter that they will discount USD 50 for "processing fees". I will dispute this and I warn them that I may sue them for wasting my daughter's opportunity to start studying in October. She has lost an entire semester of her life. DO NOT USE THIS COMPANY!!!

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    Staff

    Reviewed Oct. 24, 2020

    WES is very easy to understand. Specially its apps in the mobile is very useful. WES takes very less time to evaluate your educational credential analysis. It provides the equivalency which one you really desire.

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    Sales & MarketingOnline & AppStaffBillingEase of UseTransparency

    Reviewed Oct. 21, 2020

    From the application to payment and then uploads of document, I had a smooth and unhindered experience. Updates were given and shown on timeline even during the verification period. The app’s interface was great and easy to use with help at every step of the way.

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    Customer ServiceTransparency

    Reviewed Oct. 19, 2020

    Happily surprised of WES' reliable service during this pandemic! I was very skeptical as I read scary reviews on google. While it's true that they NEVER answer phone calls - upon emailing them several times they actually updated WES My Account timely. They even received the UNREGISTERED MAILED TRANSCRIPTS from my schools (imagine the relief I felt with such peace of mind!) and WES punctually delivered my credential evaluation report on the exact day they projected for me (OCT2020) - both to my home and OCAS. I'm not 100% satisfied with the results of my evaluation though but very pleased with WES' timely delivery so I would not miss the current funding available for me to upgrade my education here in Canada. Thank you WES!

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Oct. 18, 2020

    My overall experience with WES was excellent. They have completed the review within the assigned timeframe. The guideline and instruction on their website is clear. All you to do is to properly follow these guideline and you most probably will not encounter any delays, Their mobile application is very helpful to check the status of your application. I would highly recommend them for degree equivalency. In regards to the delay in responses to phone call, this is acceptable when you consider the unprecedented impact of COVID-19 pandemic on all business and large amount of application submitted.

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    Reviewed Oct. 18, 2020

    My overall review is not bad. Although if COVID-19 was not rampant then I'll give full stars because of COVID-19 my evaluation report was delayed. Furthermore I'll sent mails to WES for asking about my credentials but I didn't get the answers. Therefore I'll give 3 stars.

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    Sales & MarketingPriceStaffRates

    Reviewed Oct. 18, 2020

    Very detailed and informative organization who deal with education credential evaluation. They guide you through the process and evaluate your educational credentials within a span of 35 days. They have a very useful mobile application as well, which informs you about every step of the process and what do you have to do next. Price for the same is also reasonable. Overall a great experience.

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    Customer ServicePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed Oct. 18, 2020

    My WES experience lasted for a month which is the minimum waiting period. My transcripts reached them through dhl & the status wasn’t updated until 5 days. I contacted them through email though i knew reaching them through the phone was a hectic task. I got a reply the next day and my status changed to “In Progress” and i was given a timeframe of 25 days for my report. I was excited when i found out that the report was ready in the next five days. Hence WES journey was less almost a month. This helped me ease up my immigration documentation. Thank you WES.

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    TechSales & MarketingPriceOnline & AppRates

    Reviewed Oct. 18, 2020

    My entire application from start to finish was less than 2 weeks! Maybe cause all USA universities, but the process was straightforward, and after I submit my application, I used the App to track it. I thought it was a little bit expensive for the service, but their price is pretty much in line with the other ones accredited to do the same thing. I did some research online on how to choose from them, and there was some common advice to use WES and I was not disappointed. There is some potential for confusion between WES Canada and WES America.

    If they are the same organization, then they should just operate it as one to the public face. I don't like the fact that they appear to be 2 separate organizations as when I tried to send my transcripts electronically, the provider offered up the US WES, but not the Canadian one. So I had to type it in, I would have preferred it to be one of the choices but it wasn't (the Canadian WES). Not a big deal, but an additional point of potential confusion. Don't make this a more confusing process than it has to be.

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    Reviewed Oct. 16, 2020

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    Hi. This is Ajay, and I want to give my review on World Education Services. I recently got my degree and certificate evaluated by WES for the purpose of immigration. I’m quite happy about the process of evaluation. And customer services are phenomenal as they responded to my queries within two or three working days. And I got my report 13 working days, maybe, which I thought they might take 25 or 30 days. But to my surprise, just 13 working days. So, I give WES 4 stars, and I will tell my friends to just check out their website. Information presented is very straightforward, accurate, processes are clearly defined. If you can’t find information from any-- if you have an inquiry, you can check out their Twitter account. They also respond from their account as well. And they have one portal, as well as FAQs are very helpful as well. So, thank you so much. I’m quite happy about the process. I guess their services are very value for the money. And yeah, thank you so much. That’s it, I guess. So just go for it. Give a little bit of your time for research. I guess it will be worth it. Thank you.
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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    I had World Education Services Canada evaluate my Masters degree from the UK and they were very clear, helpful and fast. Even though it was COVID-19 and there was a slight delay, they were still very fast. They sent emails to set expectations if there were delays which I appreciated as communication is very important! I did not feel like I was in the dark as they informed of every step. Great service!

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    Customer ServiceSales & MarketingOnline & AppTransparency

    Reviewed Oct. 15, 2020

    The process was seamless regardless of the challenges during the pandemic. I commenced my application in April 2020 and all through the process, I never had a cause to contact the Customer Service for any issue. The App made it easy for me to track the progress of the document transmission from the institutions I attended and WES updated the status without delays despite the challenges during the lockdown. The services are good and I will definitely recommend it to anyone.

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    Sales & MarketingStaff

    Reviewed Oct. 14, 2020

    My order was to assess my Sri Lankan education equivalency with Canadian education. This was done in timely manner. Information and guidance to prepare the required documents is very clear and understandable. Especially their mobile application is very efficient. Also notification of the order status is beneficial. I would recommend their service without any hesitance.

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    StaffTransparency

    Reviewed Oct. 13, 2020

    My transcripts were mailed in March and so far I have not yet received any update on the status of my application. While I tried to track my package on my website, the package was delivered to them some time in March and still they haven't updated my records. Horrible organization to work with. I wish there are more organizations in this space to help the growing demand. While I try to reach the customer care, twice I was on hold for 30 minutes and still couldn't reach the customer support team.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Oct. 13, 2020

    My experience with WES was neither too bad nor great. I sent my transcripts to WES by courier service and tracking showed it was delivered. My WES account though said they did not receive it so I tried to contact them. That turned out to be a nightmare. I was kept on the phone waiting over an hour. The response time for messages through their contact form was reasonably better. At first they kept saying they never received the transcripts despite tracking saying it was delivered to the reception. It took them 3 weeks to show that it was indeed delivered and received. Once received, things were much faster and they updated my account with the evaluation results approximately on the date they said they would. It took them over a week to mail the transcript from New York to Oklahoma.

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    Sales & MarketingOnline & AppStaffBillingEase of UseTransparency

    Reviewed Oct. 8, 2020

    I sent my documents to WES for ECA through my University for Canada immigration purpose and I am highly satisfied with their service. The WES website is very user friendly and easy to navigate. You can get almost all your queries solved by going through the FAQ. You can also use their degree equivalency tool to find out what documents you are required to send and what the final result of your educational credential assessment will be. The process of account creation and fee payment are very straightforward.

    After receiving my documents, it took 10 days for WES to get my credentials assessed and send my final report to IRCC. The estimated date for my assessment completion was October 26. However, my final report was completed and sent to the IRCC on October 6. I highly recommend downloading the WES mobile app as it is very efficient and you get instantaneous updates about the status of your evaluation. Based on my overall experience, I would highly recommend WES for getting your educational credentials evaluated.

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    Customer ServiceOnline & AppEase of Use

    Reviewed Oct. 5, 2020

    It took less than 2 weeks for my credentials to be evaluated, even though they gave me more than the the time it took for the evaluation and I am extremely satisfied with their service. The ease of using their app and the customer service experience are also phenomenal.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2020

    I received my evaluation ahead of the expected time which was very positive. Overall the experience was very good, could have been amazing if not for a question I had but couldn't find an answer to on the FAQ page nor after sending an email, however, given the speed of the assessment, I would recommend WES to others.

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    PriceRatesValue

    Reviewed Oct. 4, 2020

    The service was timely and accurate. The only delay I experienced was actually from my University sending the documents. WES completed everything on their end within 21 days thereabout. The price may be reviewed so that more people can access the service, however, it was good value for money spent.

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    Customer ServiceOnline & AppStaff

    Reviewed Oct. 2, 2020

    I greatly appreciate the help provided by customer service representative of and service given by WES. It was properly guided on the website of WES that how to get done ECA through WES and I also get it done before estimated timeline.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2020

    WES is good at what they do, but when we hit a bump like we did during the pandemic, documents posted were delayed and some documents had to be sent electronically. It was a simple process eventually, but customer service is so poor that they fail to actually help, all they want to do is respond to the query with an automated response. Which was frustrating. A simple job took nearly 2 months to get resolved. If only 1 customer service agent actually did their job properly Half my burden would have been lifted. Eventually my university authorities had to intervene to get the issue resolved with them. As they wouldn’t want to answer the phone nor respond to my emails after reading them properly.

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    Punctuality & SpeedOnline & AppTransparencyTimeliness

    Reviewed Oct. 1, 2020

    The WES website is quite useful if you are using it for the first time and requiring information about the process of requesting an ECA. I created an account at the beginning of September 2020 with WES and placed an order for my ECA and began the process of requesting from universities accordingly. I got confirmation of receipt from WES the same day that one of my universities sent relevant documentation to WES and I received an update from WES mid-September with an estimate completion date of my ECA being October 2020, however in the last week of September my ECA report was completed and available on my account profile. Overall it took just under a month for me to have a readily available ECA which I can use in the interim for IRCC purposes (with highest qualification status) and later update to include an additional qualification.

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    Staff

    Reviewed Oct. 1, 2020

    I was afraid before going with WES for my ECA because I was not aware of the steps I need to follow. But after creating account in WES they automatically guide you what you need to do next. It was easy and good experience and they evaluate my credentials within 1.5 month.

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    Sales & MarketingPunctuality & SpeedEase of UseTransparency

    Reviewed Oct. 1, 2020

    My educational credential Evaluation completed within 2 weeks of submission. Thanks to WES for making it very fast and easier. Even the WES Mobile application is very simple and easy to use with updated information on daily basis.

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    Customer Service

    Reviewed Oct. 1, 2020

    WES offered a very good service in evaluating my credentials. The evaluation was precise and reached before the expected time. Customer service provided the necessary information when I was having some troubles with my application. I would really recommend WES to my friends and colleagues.

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    Punctuality & SpeedRefunds & Payouts

    Reviewed Sept. 30, 2020

    I paid WES so I could pay my college institutions to send and verify my college transcripts so I could pay Canada to consider me for immigration. The instructions and progress tracker were reasonably clear with my WES account. I did not see what transcript service my universities use until the end of my transcript orders, which is a shortcoming on my university's websites. The instructions from WES assured me I could send electronic transcripts with these services, and my order processed quickly within a couple weeks (1 month ahead of schedule). I now continue my possible immigration and see if the IRCC really did get my transcript.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2020

    I’m very glad I went with WES for my academic transcript evaluation. Luckily my school was able to electronically send my transcripts, so nothing had to go through the post office. I had my results sent to me by email in less than a week. Of course some transcripts are more complicated, and some schools can’t send them electronically, but my experience was beyond amazing.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Sept. 27, 2020

    I can say my experience with the Organization was not bad but somewhere it is like I was blindfolded throughout the process because when I try to call they were not picking my call and response for my emails took 8 to 12 days. So if I need to get update I have to wait for long time. However the best thing is I get my evaluation credentials with 1 and half month. That time period is from the very beginning when I submit my request to WES and my university. So my overall experience was good but the only thing bad I feel is customer support service.

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 27, 2020

    Overall it was smooth except for a small glitch that till the end it showed pending documents and the next day all documents were accepted and approved. I did not get the reply on my email whether they received my Bachelors degree. But overall excellent!

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    Online & App

    Reviewed Sept. 27, 2020

    I am extremely satisfied with the WES Services with respect to the time it took for my evaluation to complete, the ease with which I applied for my evaluation and the understandability of the guidelines provided on the website. However, I am a bit disappointed with the results of my credential evaluation. The level of education of the exams that I passed to attain my ACCA membership is actually equivalent to a UK Master's degree. However, according to my WES evaluation results, my ACCA membership certificate is equivalent to a Canadian Bachelor's degree.

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    Punctuality & Speed

    Reviewed Sept. 26, 2020

    I want to thank WES through this review for the quick service provided. It took just two weeks for the entire process to complete even during this pandemic. I was earlier told by many that it used to take 3 months at least but I am extremely happy to receive the review in such a short time.

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    Sales & MarketingOnline & AppRefunds & PayoutsStaffBilling

    Reviewed Sept. 23, 2020

    Challenge I faced - I chose Western Union (WU) to pay for an ECA report. However, due to lack of clear instructions on WU's website, I accidentally chose 'pay as student' instead of 'pay as someone else'. This created the WES reference number right away but the payment did not go through. Clear instructions on what happens when you select either of the options would have saved me 3 days.

    Overall experience - Clean layout, has all the information you need that avoids confusion. I had a great experience using both WES app and the website, although the website has more detailed information compared to the app. The app allowed me to check the status of my application at any time. Even for a first time user like myself the information and guidelines provided were succinct and I didn't have to refer any information source outside of WES website to understand the process.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 22, 2020

    I sent my degrees to WES for evaluation, although It took quite some time for my school to send my degree through courier services because of pandemic. But WES response was completely awesome and mind blowing, their mobile app is another great source of help during the whole process.

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    Reviewed Sept. 21, 2020

    I gave them money 3 times but couldn’t get right evaluation even after sending them so many messages. I wasted so much money and time on them hoping that maybe I’ll get right evaluation but I was wrong. I’m very upset with them.

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    Reviewed Sept. 21, 2020

    I have applied online for my documents evaluation and the whole process was very clear and I have got my documents evaluated within the stipulated time. Keep up the good work WES. Your service is very smooth even during the pandemic time.

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    Customer ServiceOnline & AppStaffFollow-Through

    Reviewed Sept. 20, 2020

    I found the agency thorough in its evaluation process and professional in its communication with clients. It also has a well-developed website which makes it easier for an applicant to follow through the entire process of document evaluation starting from the online application to the completion. They also have a customer assistance mechanism with which they answer questions.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 19, 2020

    It was an amazing experience I have ever had for evaluating my academic credits overseas. I was surprised by the whole procedure, so principled, so clear. Both the website and the mobile application are user-friendly, thanks to the efforts that have been done to make it so well-organized. And you would one hundred percent be assured of its convenient services, with its user supporting methods, interacting, and helping you through emails or other means of communication. WES is certainly one of a kind, all the supervision staff is awesome, responsible, and helpful. Thank you WES Team.

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    Punctuality & Speed

    Reviewed Sept. 17, 2020

    Easy access of information, easy log in and registration with sequential pages to reach the end of the process having drop down answers and customised answers option. Quick service as I received my evaluation within less than 2 weeks.

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    Sales & MarketingEase of Use

    Reviewed Sept. 17, 2020

    I sent my degree for evaluation and got my report on time. It took long time from my side to send my degrees through mail but the delay could be because of pandemic. I am completely satisfied with my reports and one more thing I would like to appreciate is their mobile app, it's very easy to use. Great app overall.

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    Staff

    Reviewed Sept. 16, 2020

    I didn't face any difficulty to complete the process of online filing. They guided very well. The online evaluation would take time and it just don't allow us to keep wondering whether they received it how long will it take for evaluation, etc. It keeps providing the status upfront and in timely fashion.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2020

    I’ve sent my documents to them 13 days ago (I mean, they were delivered 13 days ago). They say that they process the documents in 3-5 business days. So first, they are super duper lazy. Second, they never answer their phones!! I waited like 45 minutes on the phone just trying to reach them but no way! I wasted my time and money on them, so be wise and don’t waste yours! Horrible company!!

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    Punctuality & SpeedStaffFollow-Through

    Reviewed Sept. 15, 2020

    As an international student I needed professional translation services to further my degree. I needed a team who would be able to thoroughly review my grades and make them relevant to the American Educational system's context at the University level. I was very please with the services at WES: fast, efficient and professional. Steps were very easy and they delivered on their promise and made what could have been a complex fundamental a win. I recommend their services. They do what they say. :)

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    Customer ServiceStaff

    Reviewed Sept. 15, 2020

    I took help of World Education Services for evaluation of my education documents. W.E.S. help me to verify my documents and gave good response on every point. I recommended W.E.S. to those want to evaluate their education documents.

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    Customer Service

    Reviewed Sept. 14, 2020

    Purchased services to evaluate degree from foreign country for United States employment. The evaluation was for University College Dublin, a university in Ireland. However, the evaluation printed the WRONG institution, a completely different and non-associated university: National University of Ireland. When issuing a complaint to WES, they responded that there was no error, that "degrees taught at University College Dublin (UCD) are awarded by the National University of Ireland". Which is false. They are two completely separate institutions. The official degree and official transcripts that I submitted to them are from University College Dublin, not National University of Ireland. There is no reason for this mistake being made for $140, or for them not to remedy their mistake or offer resolution.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2020

    Got my full report in few days which is awesome and it is easy to understand. Can use it for any university I want to attend to and the customer service over the phone was extremely helpful. Thanks WES Canada.

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    StaffEase of UseTransparency

    Reviewed Sept. 13, 2020

    I applied to WES during the Pandemic time, I was under the impression the process may get delayed due to the pandemic situation. To my surprise, WES was giving me a notification on each and every step of the evaluation. The WES App was very nice to use, it was so user friendly. WES app always had the update on the evaluation process. My evaluation report came a week before their estimated time, I am very much satisfied with WES on my ECA. Srinivasan **

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    Customer ServiceStaff

    Reviewed Sept. 13, 2020

    Everything about WES is excellent except their customer service reps with knowledge gap. My verification took too long time and I will advise WES to improve on this by making the communication between them and the issuing institutions be 100% online. I understood that the pandemic might have caused them to fail their promise on the release date of the evaluation results as well.

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    Customer ServicePriceStaffEase of UseRates

    Reviewed Sept. 10, 2020

    The instructions are simple and precise. The application is also user friendly. The follow up mails are always informative, you won't have to contact customer care for any issue what so ever. The fee is totally worth the price and effort. Thank you WES, great job.

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    Online & AppStaffTransparency

    Reviewed Sept. 7, 2020

    It was a great experience of getting my documents verified at WES. An hassle free process & the website is easy to understand the process & go ahead with the flow. Regular timely updates are provided on WES application which is very helpful to understand the process. Have already recommended the same to my friends for its usage.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2020

    I applied for a credit assessment of my academic records for the purpose of immigration. I loved the smoothness of the process and the promptness of the team at WES in responding to my questions despite staff shortage due to the pandemic. Back in 2012, I had done a credit assessment with WES (US) for attending university. However, my current assessment was for immigrating to Canada and I had to create an account with WES (Canada).

    For a complete assessment, I also had to transfer my US report to my current evaluation. I was worried that the transfer would take long and there could be some hiccups. But it went smooth like a hot knife through butter. All I had to do was email the customer support requesting a transfer. During the process, I must have emailed customer support at least 5 times and I received responses within a few days with detailed explanations of the resolution. The fact that I didn't have to call anyone and could get the process done with minimum to no hassle is fabulous. And once again, this was during the peak of the pandemic. I am a delighted customer of WES and would recommend anyone requiring a credit assessment to try their services.

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    Verified purchase

    Reviewed Sept. 5, 2020

    I compared the options for ECAs, and WES offered the fastest, with an estimated 4-week turnaround time from when they receive documents. They completed it in one. Also, the process was easy and let me know exactly what to do and how to do it. My case may have been simpler than some, but still, I was more than satisfied.

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    Value

    Reviewed Sept. 5, 2020

    I contacted WES for my Canada Experience and was very much satisfied with the pace the evaluation was done. It was done before the estimated time given. Value for Money. I would highly recommend to also use WES.

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    Online & AppStaffEase of Use

    Reviewed Sept. 4, 2020

    I'm from Spain and when moving to the US I needed my school transcript to be changed into a US format so I can keep up my studies and get my Bachelor's Degree. WES helped me incredibly! The website is very intuitive and all the information you need is less than a couple of clicks away. It was a lengthy process, nonetheless, but I think it was due to the world situation with COVID-19. Apart from the time frame, the experience was amazing, I would recommend it to anyone who needs their transcripts "translated".

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    Reviewed Sept. 3, 2020

    My ECA just took 12 days! But I expected my Master's degree as the equivalent to Canada. I am happy WES evaluated in such a short span with every step explained. Will definitely recommend to my friends.

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    Customer Service

    Reviewed Sept. 3, 2020

    Am completely satisfied with WES service. During these pandemic, WES delivered my ECA report within month and overall response during whole process was completely satisfactory. Definitely I would recommend WES.

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    Customer Service

    Reviewed Sept. 2, 2020

    I applied for my documents evaluation with WES during this pandemic not knowing what to expect, but to my surprise my application was attended to and I got all the responses I needed. Their customer service was swift and assuring. I am satisfied with their service, keep it up.

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    Staff

    Reviewed Sept. 2, 2020

    I am living in a third world country. I find delay on my end due to some procedures in my country. But my experience with WES is excellent. My questions are also addressed timely. At the end report is finalized and send according to the given time, even we were facing COVID-19. I would like to extend my gratitude to all the WES team. God Bless You, All.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 2, 2020

    I would recommend WES to anyone that requires their degrees and transcripts evaluated. I received my report in less time that was stated on my application (4 weeks). There was a small amount of confusion about the process of submitting electronically and if my university had an arrangement with WES, but I had contacted a WES employee directly. She was very helpful throughout and responded immediately and was always willing to assist and answer my questions.

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    Punctuality & Speed

    Reviewed Sept. 1, 2020

    I'm so satisfied with the service of World Education Services specially the processing procedures in evaluating my education credential in which we received the result early from the stated date of completion. Thank you WES for your superb service.

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    Reviewed Aug. 30, 2020

    The WES is a highly recommended organisation for Credential Evaluations who seek International Recognition in career. The timeliness it took for evaluation post the pandemic situation was too sooner than expected. I believe that the organisation provides its fullest corporation for students who seek an International growth. Thank you WES ! Keep up the good spirit! Shashini **_Sri-Lanka.

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    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2020

    Amazed with the quick service. My ECA was done in less than 3 weeks without any error, and received doctorate equivalency report (PDF) in my account. Keep up the good work! I recommend other to also use WES for immigration purposes especially for Canada.

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    PriceStaffRates

    Reviewed Aug. 29, 2020

    My overall experience with WES was an interesting and quite satisfied one. Even with the global pandemic that disrupted the usual activities, they never hesitated or delayed in ensuring that all their clients were been attended to. They did everything possible to ensure that they met the proposed date for the delivery of their client's ECA reports. And also their customer care options are top notch. They attended to all my enquiries and resolved them without delay. I must applaud them for that.

    The only issue I have with them is the outcome of the report they give to lawyers especially for immigration purposes. Since Canadian immigration authorities recognized and listed the Law profession as a professional degree which is equivalent to the Canadian Master’s degree, WES ought to comply like other Evaluation agencies did in granting it as such. But the overall experience was worth it.

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    Customer ServicePunctuality & SpeedStaffResolution

    Reviewed Aug. 28, 2020

    Keep in mind I sent my documents during the COVID-19 situation which meant they were under staffed or something. Anyway, I sent my documents to WES and it took them 1 month to start the evaluation process, during this time I sent them 3 emails with no proper answer. They answered each email after 1 week. Finally, I had to call and after waiting on line for 30 minutes, they internally escalated the issue and started my evaluation. They said they will issue the report on 20th but again it was late and I had to call twice with long waiting periods and only to get the report on 27th. Their evaluation was very well done and meticulous. I just hated the long time they took.

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    Staff

    Reviewed Aug. 27, 2020

    It was a great service overall. I'm happy to receive my WES report. Though there were lot of confusions on my secondary verification of my documents with my University earlier, I found out myself what I need to do, right from the WES self help materials. WES FAQs tell everything, we need to know and do. I guess this is a wonderful platform for anyone can get their credentials evaluated. I'm totally happy with the WES service. Overall It's a great service :-).

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 25, 2020

    Beware of what they write on their website. They will say that they only need your institution to email them your transcript, but they will reject your documents for reasons they do not tell you in advance and you cannot find the criteria anywhere to make sure you send the right documents. You can't interact with them by email or phone, they have a contact form, but will tell you to look on the website for info, same for the phone. That makes the process months longer than it should be for just one simple document, and I am from Canada in a recognized university. You pay in advance so they don't care. Also, the good reviews here are suspiciously similar. Beware.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Aug. 22, 2020

    A very dedicated team that made the process as painless and as quick as can be, especially during those tough times. Honestly, I was surprised even that the process was that smooth and the CS team were quick to respond. Kudos to WES.

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    Staff

    Reviewed Aug. 21, 2020

    I could understand the situation right now due to Pandemic but WES has proved that whatever the situation is, they could adopt the measurements to handle those situation. I have contacted WES for my equalization for degrees. They have a very vast and efficient portal in which you could have all the information required for your application. Coherent way to provide their services in a very professional manner. I am very satisfied with the services which they had provided me. I appreciate the way they have handle application... Great job guys.

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    Punctuality & SpeedTransparency

    Reviewed Aug. 20, 2020

    My overall experience with WES was very good. They stick to the outlined process and timelines to ensure a smooth evaluation process. They keep sending timely notifications to give the latest update of the application. Only concern I had about the telephonic customer support for which I had to wait for a bit more than half an hour.

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 20, 2020

    I am impressed with World Education Service for three reasons. First, they have very clear and organized guidelines on their website. It was very easy for me to submit my application without the need to ask for clarification. Second, they have the best customer service ever. I had to call after the COVID 19 situation to check on my application and all their representatives were extremely knowledgeable and helpful. Third, the fact that they offer more services even after getting the results. For example their WES Digital Badges makes this an outstanding service overall. I would highly recommend this service for anyone who needs their credentials to be assessed.

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    Customer ServiceSales & MarketingStaffTransparency

    Reviewed Aug. 20, 2020

    First of all, the Customer Service was understanding and really delivered the information/update that I needed. Second, their responses were timely and comprehensive on my inquiry; therefore I knew exactly what was going on behind my evaluation status updates in the Mobile App, and I knew it right away. Third, their responses were consistent throughout the whole processes. I made made inquiry through email 4 times to follow-up on the status of my evaluation, and every time it was a different person that responded to my inquiry. Nevertheless, it felt like I was talking to the same person. Kudos to their highly-trained people that made it possible for smooth coordination behind the scene!

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    Customer ServiceStaff

    Reviewed Aug. 20, 2020

    Hard to Reach Out. Not Responsive. Impossible to contact by phone. Not professionals in their answers via email. They committed an error in my Evaluation Report, and probably more than one. An Italian 105 out 110 (Italian College Bachelor Degree) became less than 3.00 U.S. G.P.A, following their report. I made them notice some very obvious mistake(s) they made (they translated a 30 cum laude as B!!) and they still didn't take any actions about it. I lost trust in them not because of the mistake(s), but for the way they acted after that I made them notice it/them. They still didn't take care of it (and it has been month I am asking them to). I am really disappointed with their service.

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    StaffEase of Use

    Reviewed Aug. 20, 2020

    Well managed and easy to use online service for credential assessment. I would definitely suggest to all go for this service without any second thought. Good job WES team. Keep it up. Friendly website and easy tools.

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    Customer ServicePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed Aug. 18, 2020

    I definitely understand that these are challenging times, I work for a travel company so I am well aware of it. However, WES has proven to be well below the standards they promote. I created an account on June 24th and delivered all my documents by the first week of July. The website promotes a 7 day evaluation process and submission of the evaluation via mail once completed. Well, today is August 18th and I have yet NOT RECEIVED MY DOCUMENTS. I have reached out a few times to the company (never got updates from them like other reviewers mention) and the last one (yesterday, after over 90 minutes on hold) confirmed my biggest fear: although the portal clearly stated that my evaluation documents were sent the same day it was completed (July 29th), the representative over the phone confirmed that THEY WERE NEVER SENT!

    I have now reached out twice via email begging to get them sent ASAP and still haven't heard a word. At this point my new job as a teacher is in jeopardy as without these documents I can't apply for a license with schools opening in early September....If you are considering this company for your credential evaluation, I profusely recommend that you look elsewhere. I feel that I have lost $300 and have nowhere else to go...

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    Punctuality & SpeedOnline & AppStaffTransparency

    Reviewed Aug. 18, 2020

    I had a fantastic experience with World Education Services (WES). It was easy to understand the required documents and the online application process is transparent. Even with the COVID-19 pandemic, my evaluation was pretty fast. I got the results earlier than the expected date. Thank you, WES.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2020

    At first, I was a bit jittery about my ECA, but after my enrollment with WES, I slowly and steadily felt that their attitude is of a professional one and the way they does their work in this Covid-19 pandemic situation, it's really commendable. Kudos to their efforts. If a person is truthful to his/her work, academics and behavior, one can definitely expect a natural positive result from WES.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Aug. 13, 2020

    I submitted an application for an Educational Credential Assessment (ECA) request on the World Education Services (WES) platform and once they received my transcript from my institution, they updated the status of my application. After a few days, they started processing my application and it took two days (instead of the approximated 35 days) for them to process my results completely. Overall, the total time it took between the start of my application and the delivery of my results was less than 30 days. Moreover, each time I called the customer service to inquire about status updates for my application, I was very well served despite the long wait times on the phone due to the pandemic I guess. I am very happy about my experience with WES and I will recommend anyone who needs a Credential evaluation to use the WES platform.

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    World Education Services Company Information

    Company Name:
    World Education Services
    Website:
    www.wes.org