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TestMasters
TestMasters

TestMasters

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2 TestMasters Consumer Reviews and Complaints

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Verified Reviewer
Original review: June 5, 2018

PE Civil Engineering exam review - Too bad you cannot leave less than one star review on this product. This “review” is apparently not tailored to your specific discipline at all. Testmasters will not tell you this. You will receive 7 to 8 volumes of study material when you only need about 4 to 5 of them at most. You will waste your valuable time studying the extra material that you don’t need and take unneeded and worthless references to the exam if you do not plan for yourself. From what I have heard from Testmasters, it does not matter what depth exam you choose and the review prepares you for all the depth exams (at least for civil).

Also, the “guarantee to pass” is bogus. Granted, it is easy to register to retake the course if you do not pass. However, as I was informed from Testmasters, you will not be given any additional study material, practice problems, practice workshops or instructional videos. Per Testmasters “you just study and review the areas you did not perform well on”. Basically, they only care that you pass to help their ratings.

My question to Testmasters was “how will reviewing and studying the same lectures and material I studied the first time when I failed the exam help with the repeat?” I watched all the videos, completed all the workshops and worked all the problems. I spent well over 200 hours on these lectures and problems. I even asked Testmasters about the second volumes that were provided for certain subjects that did not include lecture videos. They responded with “these were extra practice to be done on your own time”. Newsflash, all of this studying is on my own time. Also, many of these questions pertained to a number of subjects that, as mentioned before, did not even pertain to my selected discipline.

Testmasters worked for me in passing the FE but I do not recommend this course for the PE. There is little direction in your discipline and they send you everything expecting you to figure out what to study. For example, I wasted over two weeks of study time on the second volume on structures, geotechnical, transportation and construction lectures/problems that were not relevant to my selected discipline. These volumes also wasted space that could have been used for water quality and environment references.

By the way, if you are taking the WR and Enviro exam, the course does not prepare you for water quality and you only need about 10% of the transportation review (horizontal and vertical cures, first volume). The transportation and geotechnical instructors are great. The structural instructor is good but you do not need most of it for WR and Enviro. However, he is 10 times the resource for construction engineering as well. Don’t even waste your time with the first volume of construction videos. Just work the problems and review the solutions (this guy is terrible).

Do not waste your time on the construction lectures if you have the same instructor I did. He rambles off problems and solutions with little to no explanation on how they were derived. Construction was the weakest review lecture. Hydraulics and hydrology was the second weakest subjects. It is not easy to understand them and I do not recall one of the questions they referenced as a “must learn” being on the exam.

Testmasters needs significant improvement to be worth the $2,000 price tag. Their “guarantee to pass” is weak at best as they are not accountable if you do not pass after repeating the same lectures and material you covered the first time you did not pass. As stated above, they do not provide additional materials to reinforce your knowledge in your “weak areas”. Knowing what I do know, I would take another course, and still may, from other resources other than Testmasters based on my most recent experience.

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Verified Reviewer
Original review: March 14, 2018

I did online courses for preparation to SAT and it's quite good, but kind of hard sometimes. I always have problems with essays and I didn't really liked how they teached me to write it. I couldn't understand the structure.

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TestMasters expert review by ConsumerAffairs

TestMasters is the world’s leading provider of live and online preparation for the LSAT, GMAT, GRE, SAT, PSAT, and ACT. Founded in 1991, their comprehensive classes and tutoring packages serve students worldwide and have helped over 150,000 students achieve their academic goals.

  • Expertise: TestMasters is known for its expertise; owner Robin Singh has a world record of 12 perfect LSAT scores and all instructors and tutors are required to have scored in the 98th percentile or higher on any test they teach.

  • Live and online classes available: TestMasters offers classes in over 100 locations around the country and abroad. Students with busy schedules should consider the comprehensive online classes which follow the exact same lessons as the live courses and include all of the same materials. The Online LSAT class contains over 100 hours of video instruction and over 7500 former test questions.

  • Live and online private tutoring: Tutoring is available hour by hour or in discounted packages.

  • Free trial: If you contact their 800 number, an enrollment counselor can arrange for you to sit in on a lesson for free.

  • Free transfers and dual enrollments: Students who live in one location but work or go to school in another are welcome to enroll in multiple classes for free (as long as they are during the same term). The free transfers are really useful for current college students who will be headed to another city for spring, summer, or winter breaks.

  • No hidden fees: TestMasters advertised rate includes everything you need for the class and all deposits are fully refundable up to 10 days prior to the first day of your class.

  • Transparency: TestMasters not only shows their entire faculty online but also lists instructors' academic backgrounds and copies of each teacher's score report.

  • Best for: students preparing for the LSAT, GMAT, GRE, SAT, PSAT, or ACT.

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TestMasters questions and answers

What problem is TestMasters trying to solve?
TestMasters assists students in preparing for college and graduate program entrance exams such as the LSAT, GMAT, GRE, SAT, ACT, and PSAT.
What sets TestMasters apart from the competition?
Quality and expertise. TestMasters was built on academic excellence, founded by Robin Singh, who holds a dozen perfect scores on the LSAT. Each of our instructors has achieved an official score in the 98th percentile or higher on any test they teach, and our research and development team leads the industry in academic innovation.
What needs does TestMasters fulfill, and how do you fulfill those needs better than your competition?
A lot of competitor companies teach tricks and gimmicks, trying to provide students with the easy way out. To save money, these companies do not require that their teachers have any expertise in the subjects they are teaching. Instead, they give them scripts to read and allow them to avoid the more difficult concepts. In reality, there are no shortcuts to learning academically challenging material; it takes time and effort, great material, and an expert to teach it to you. The proof is in the pudding. TestMasters has been perfecting our techniques for over 20 years, all of our instructors have 98th percentile or higher scores, and we have helped over 100,000 students reach their goal scores.
How does TestMasters measure success?
Success is measured by the progress of our students. Our material is the best in the industry. If something is on the test, we have a foolproof method for approaching it and our students' scores are the proof of that. We have hundreds of testimonials on our website from students who have increased their scores dramatically; some of our students have taken their scores from the 30th percentile up to the 99th percentile! Our methods are effective and our materials are comprehensive, so with TestMasters you'll receive everything you could ever need to get a perfect score on the test. The question is, how much time and effort will you put into getting there?
What’s the most common misconception consumers have about your industry? About TestMasters?
The biggest misconception with standardized tests (especially those that measure reasoning skills like the LSAT and GMAT) is that the material can't be taught. This is absolutely not true. They are skills-based tests, and the right prep course can help students develop all the skills necessary to ace them. We can teach you how to approach and diagram every question type so that when you arrive on test day you are confident that you will know how to identify and solve any question that is thrown your way. The other misconception out there is that all test prep is the same. Far from it. The quality of test prep can be measured by the quality and quantity of the material and the expertise of those teaching it to you.

While a lot of other companies skimp on classroom hours and offer students minimal practice questions, the TestMasters LSAT course for instance, offers over 100 hours of live class time including 6 proctored diagnostic exams, and over 100 hours of supplemental video content. We provide students with access to every LSAT question ever released by the Law School Admissions Council (over 7500) and we offer a 24 hour academic assistance feature which allows students to send us their questions and receive a written response from a real teacher within one business day.
How has your industry changed in the last 5 to 10 years?
It used to be that test prep classes were something of an elite service for overachievers. But now statistics show that for many of these exams, over 50% of test takers will have taken a prep class beforehand. When you are being scored against these people without having taken a prep class, you’re at a significant disadvantage. Test prep is quickly becoming the norm, not the exception, and for good reason. Universities want students in their programs who can show they have the skills necessary to succeed in both collegiate and professional environments. So listen to the test, don't fight it. If it's telling you that you need to work on your reasoning or critical reading skills, do it! The time and effort you invest in preparing for the test will pay dividends later.
What is something you wish every consumer knew about TestMasters?
The amount of care and effort we put into all of our materials defines our business. TestMasters doesn't just want to help you on the test, we want to help you reach your greatest long-term goals. The members of our full time research and development team work on improving our courses year round and our dedicated enrollment counselors are there for you every step of the way. Have a question? Help is only a phone call away.
Has TestMasters received any rewards or recognition that your customers would like to know about?
TestMasters’ founder, Robin Singh, is the current world record holder for the highest number of perfect LSAT scores, with 12.
How has TestMasters grown or evolved?
TestMasters began with one man tutoring students on the methods he'd developed to achieve a perfect score on the LSAT the first time he took it. From there it grew to a class, and from there it spread like wildfire across the country. TestMasters is now one of the largest providers of LSAT preparation in the world with over 100 teachers and classes in nearly every state and several foreign countries.

TestMasters Company Information

Company Name:
TestMasters
Year Founded:
1991
Address:
640 S. San Vicente Boulevard, Suite 490
City:
Los Angeles
State/Province:
CA
Postal Code:
90048
Country:
United States
Phone:
800-696-5728
Website:
www.testmasters.net

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