Tutor Doctor Reviews

My experience working with the clients was amazing. The staff, however, is another story. I was on boarded as a tutor by franchise owner Elliot ** in September 2024 in Mount Vernon, New York, but the franchise’s main office was in The Bronx, New York. I was told that we would be paid weekly but for the first three months my paycheck was late or missing hours. For example, I did not receive my full September paycheck until October nor did I receive my full October paycheck until November and so on.

The company functions using online bots who can't really ever help. Scheduling is a real pain but I got a time my son and I were available. It took a lot of rearranging. Of course nobody showed up from Tutor Doctor for the Zoom. I called the tutor by phone twice and she didn't pick up. I sent a text but the bot couldn't help. I called the 1800 number and after a long hold, I gave up. Listen to the other reviews and look elsewhere. Something is not quite right with this company. I don't think I could ever trust them to show up for a session we scheduled and my son has very limited time. Not a great experience.

Very professional staff, by far the best tutoring company in Dubai, UAE we have ever used. The best part is that you have a tutor coordinator that works with you to ensure the optimal experience and with a focus on child education results. My son's cousins have seen huge results in math and English. We have been with them for 8 months and entirely love how easy it is, and the personalized approach is great.

Unethical company that will not honor your purchased hours--buyer beware unless you enjoy legal battles. I bought a 36-hour package for my son to prep for his SSATs, knowing there wasn't enough time to use all 36. The owner assured me he could use those hours at any time during his high school, explicitly promising they could be used for SAT prep at the end of high school. But once a year passed and I went to use them, I was told by their lawyers that my account had been closed and they would not honor the hours I'd paid for.

Do not use Tutor Doctor!! I ended up cancelling my agreement due to ongoing and extreme scheduling concerns. The tutor dropped the appointment the night before my son's mid-term exam when he really needed the support. When I cancelled I ended up paying over $600 for 5 sessions. Also the tutor was not highly qualified. Be aware. Save your money and go elsewhere!

PLEASE DO NOT USE The Tutor Doctor in Wasilla, Alaska! We are not a client (thank God!). We dodged a bullet on this one! Trust me, Mr. Antony ** only wants the quick money. Contacted him originally in early June, called him numerous times for status and he finally found me a tutor on the day school started the last week of August. I never received contact from him unless I first initiated it. Then, at closing time, he THOUGHT he was sending an email, speaking disparagingly of ME, (the client!), to the newly-assigned tutor but instead he mistakenly sent the email, to ME! What?! This man will NEVER get a penny from me. I advise you to avoid him like the plague. And yes, I have the emails to prove everything.

Following the initial presentation by a talented salesman, I have been cheated by Tutor Dr. North. Their tutors are not qualified at all. While I paid for tutor doctor I had to pay for a private tutor. Now, come to find out they are trying to cheat me out of money. Just pathetic!

Their operative in the UAE, Eaviska, requested I send her my CV. Despite messages and emails, Eaviska appears to be entirely fictitious. Either that or she has a very poor understanding of common courtesy. Reading these reviews from tutors I think I’ve had a lucky escape.

I hired Tutor Doctor to tutor my son, I was told I had to pay all the fee upfront so I did so, later in the year my branch closed, not only was I not informed of the closer but they keep my unused portion of my tutoring fee because I was told they do not give refunds, so I lost quite a bit of money, I would not recommend this company at all. Very disappointed.

After my experience with this company, I decided to write this review so that others will know what to expect before they sign a contract with them. I sent the office manager of the mentioned company a detailed and thorough email, outlining my needs. She told me that she will find me a match, then move forward. She did locate someone who told her that he is 100% comfortable teaching me the materials I sent. 

Very bad experience. I’m a single mom looking for tutors to find for my children, Joseph came to my house, totally mislead me with the forms never mentioned that I’m signing a contract, he mislead and hide never mentioned about any cancellations fee or registration. I only use the tutor for 2 hours, he told me the tutors had masters and bachelors degree and have goals and education plans selling services with false and information. And I paid for 2 hours $500.00. I’m trying to fight this in legal way and hopefully other people learn before they get scammed, I wish I read these reviews before.

By far the best tutoring company we have used. We are in Tampa, FL. I am in the education field myself and the program and system that is used is top of the line. The best part is that you have a tutor coordinator that works with you to ensure the optimal experience. I have 3 kids and all 3 have seen huge results in math and english. My eldest also used for ACT prep. We have been with them for 5 years and really love how easy it is and the personalized approach is great.

This tutoring company is definitely not worth a penny. I have had horrible experiences only from the time we signed up. 1. Paid in October 2019 did not get a teacher assigned until end of December. 2. The 1st teacher had zero patience. 3. Asked for a change had to wait 3 weeks before another one to be assigned. 4. This new teacher kept canceling classes for almost a month. 5. When the tutoring coordintaor was told regarding this, she said it's our duty to let them as since that's how their infrastructure works. For billing me I don't have to let them know but if a teacher is away for a month cancelling last min then I have to bring it to their attn, great. They never bother to get a substitute teacher if the one assigned to u is away. 6. They have not yet assigned a new teacher its been over 3 weeks since I informed them. DISSATISFIED CUSTOMER.

We hired this company to provide tutoring to our son and ended up with three duds out of four. When we had finally had enough we asked that the sessions we had pre-paid for be refunded but they said no because their contract only lets them back out. I reluctantly agreed to another tutor and haven’t heard from them in almost two months!!! They have almost $1000 of our money with no services provided. Don’t use these people.

Be aware of this people, not professional, first appointment no call no show, when I call to check the lady put me on hold. She tried to call the teacher who supposedly coming to the appointment but she got no answer. She said he maybe driving. I told her, "You mean sleeping" and I cancel with them, I was saved.

I called a number with an automated answering machine and didn't receive a call back for 5 hours. The young lady who never gave her name just said she was returning a call was TOTALLY unprofessional. It is finals season, and I have met with many tutors over the past months but this service told me straight away I had to BUY 12 sessions first in order to start. BEWARE.... Go with Tutorfly. They are the BEST!!!! She curt, unprofessional and not polite. DO NOT RECOMMEND!!! Called from number **.

Buyers beware! I had my son evaluated for in home tutoring, signed a contract and paid upfront. It has been a month and yet my son has not received any tutoring! I call and call, but no update. I am in the process of trying to get my money back!

Do not sign a contract with this company. The woman who came to my house and assessed my daughter was very professional, however our experience has been downhill since then. We have been flaked on by two tutors so far and have only tried two so the odds are not great. The first tutor came to the first session unprepared and had not reviewed her assessment and 15 minutes before the second session he said he wouldn’t be making it. (Total waste of an expensive first session and did not continue with that tutor.)

I live in the Greater Toronto Area (Markham). Using this company was a regret. My grade 6 daughter was struggling a bit in math, and I found that I did not have the patience to work with her, so I googled tutoring near me, and Tutor Doctor was one of the first few hits. They sent a high pressure salesmen for a consultation. They promised trained tutors and customized programs, and blah blah blah. I initially decided against the tutoring, but the salesman went into overdrive and I eventually agreed to sign an agreement for 60 tutoring sessions (at the cost of about $55 per session). All must be pre-paid up front.

I am a retired teacher. I am advertising to tutor. I get a response that this person needs a tutor. My time was wasted when after a few texts she apologizes that I misunderstood her. There was no misunderstanding on my part, I advertised that I am a retired teacher and available to tutor grades K4-8th. She on the other hand emailed me the first time and stated she was looking for a tutor. The appropriate and professional thing to say would be, "I am from Tutor Doctors and I am hiring tutors to work for me." It was after about 3 or 4 emails that she finally identified herself from Tutor Doctor. The emails I was corresponding about were mainly asking questions about who I was tutoring, herself or her child, grade level, subject or subjects, and price is always one of the first things that comes up.

Our experience with this company started fine but ended badly. It took them a really long time to find us the first tutor and even a longer time to send the second one when the first one didn’t work out (it never comes). Since it had been more than three months passed the company still can’t match us a tutor, we opted to withdraw from the program and requested a refund. Again, it took a really long time to get it back and the company charged us over $400 extra which was not discussed when we signed up! Please beware it!!!

My experience with Tutor Doctor was a nightmare that I cannot forget. Never in my life have I been bullied by an employer, until I worked for Tutor Doctor. The simple reality of this company is that they are masking many barely qualified tutors as exceptional tutors, and charging people a lot of money for tutoring services, most of this money does not go to the tutor. The tutors with Tutor Doctor take a small cut of the money, Tutor Doctor generates high income for simply connecting tutors to students.

I googled math tutors in the area and found Tutor Doctor. I called to tell them that my daughter needed immediate tutor, prior to her math test that was in a few days. I was assured that they could help me. We set up an appointment for an assessment the following day. I was told that they schedule 2 hours but it really only takes an hour. Once they told me it was an assessment, I expressed concern that we needed to start tutoring right away. They assured me again that they could make that happen. The assessor arrived the following day and sat down with my husband and daughter for 2 hours to both sell them an on-going program and get to know my daughter's needs in order for them to find a suitable tutor who would start IN ABOUT 12 BUSINESS DAYS. I called the company and left repeated messages but of course, they didn't call me back. The poor assessor got an earful from me when he very kindly called me a month later to follow up.

I am warning individuals not to proceed with this company. I was promised a 100% satisfaction guarantee or money back within 60 days. Our tutor was completely unqualified, and was not able to engage our 12-year-old son. As a result, I opted to withdraw from the program. Instead, the company charged me over $250 in hidden non-refundable fees. Needless to say, I would not recommend this company to anyone and please beware of hidden fees in fine print that are not discussed at the get-go.

So I signed up for Tutor Doctor on October 1, 2018. We have completed three classes and I have been charged $394 for these three classes because I decided to cancel the contract within the first three classes because the tutor did not show up for a class or even bothered to notify me and then when I did send the manager message about the tutor not showing up I still haven’t received any reply. But if a family decides not to have the tutor within 24 hours they will be billed but I guess for the customer it doesn’t matter. It’s a one-way road with this tutoring system. Also most of the 3 hours that the tutor was there for was a total waste of money.

Finally after 4 months of requesting the finally refunded the funds today to my account. It only took making official complaints for them to make notice. They did offer a sincere apology for how long it took.

I really would encourage others to really use this service the Tutor Doctor. It has been of really great overall value to me and has helped me a great deal. I would really tell others that the price of this company is very fair and I would highly recommend this company to others as well. The price is a great overall deal. The quality of this company the Tutor Doctor is very high and they are very professional and also very helpful and knowledgeable. The teaching style of this company is very authentic as well as helpful to me and they use a distinct and easy to understand and use teaching and learning method.

Tutors are always worth the money. Make me happy that I hire them. Good value, excellent knowledge and good price. Could not have done it without them. Thank you so much. I have encountered other sites with less pricing but this one is ok. Perhaps lower it a bit could help with finances. It is good quality. I can't complain about my tutors. They were great and awesome. They were incredibly nice and responsible. Very similar to what I get in school but more in depth. Made me like them more and always come back for more tutoring time. Also they go over what you can't understand so good.

This is a great service. I used Tutor Doctor in Orange County when I needed a reading tutor for my elementary daughter. It has been so hard to find the right tutor who fit our schedule. And I had a bad experience with other tutors who committed and then flaked so I was back to square one looking for a new tutor. They have great tutors who show up and if the tutor does move on, they quickly find another one. And the price for in-home tutoring is competitive to some of the learning centers where I have to drive and then she was in a group situation. Is now getting 90% and higher on all quizzes and tests. The one on one makes a huge difference and she can ask questions and get ALL of them answered. She is now able to do her homework with less frustrations and the stress is gone. They are truly "world class" and I would recommend their services to anyone seeking personalized tutoring focused solely on the student's success.

Finally found a great tutor and am very pleased. Great website, easy payments making process, extremely good too! Affordable price for tutor doctor! Tutors respond in a timely manner whether or not they are comfortable with your subject. My tutor knows his subject and was very helpful. To the point, super patient and understanding and most of all - he knew all the material backwards and forwards. Understands all the nuances of teaching and learning math and inspired my daughter to love math even more.

Very nice for people on a budget. If you have a limited budget, Tutor Doctor offers services that don't break your bank. I was able to afford the service of Tutor Doctor without having to get another job or worry about bills needing to get paid. It was super helpful. I was able to learn a lot with Tutor Doctor. They have a lot of different services you can learn about. I can't wait to try them again. I love to learn! The teaching style of tutor doctor was great because it was easy to catch on and easy to catch up. I highly recommend Tutor Doctor to anyone that needs a tutor.