USPS Reviews

Back in February of 2009, I didn't receive my NYS Conservationist so I contacted them and they put a watch on the mailings. In August 2009, I didn't receive the Conservationist again. I called them and spoke to Joyce and she stated it was mailed,1-800-678-6399 (she also verified all shipping information which was 100% correct). So, I would assume it was placed in someone else's mailbox. Btw, this is not the first time we have had a problem with the post office.They handle it internally, which means they just sweep it under the rug and have a good laugh.

This is a very small post office, usually a 2-people. Very unfriendly and it is ran like it is their own business. After every visit, I leave with an odd feeling. The last straw was 2 weeks ago. I bought stamps. Upon getting my stamps, I said, "Could I have a different kind?" She said, "You did not ask." Don't you think she should suggest or ask? She does this all day long. Anyway, she said she could not change them. It was a book! Not that she broke some stamps from another page. It has happened with insurance questions, it is too late! She would say they do not volunteer any info. I would like to know if this is a franchise store, it is sure ran like that. I have talked to one of my neighbors and she had the same feeling. Someone should talk to them. It has been like this even before they moved to a new store.

The post office refused to let me move my mailbox even though I have a doctor's note, live alone, and am a senior citizen with blindness. I cannot pick up my mail any longer. I need my bills and benefit check.

I just received a text message from my cell phone carrier informing me that my address had been updated in their system. I have put in a change of address and moved from my previous address to a PO Box. I had been waiting for all my bills to come in, as I slowly change my address with each company I receive mail from. The USPS took it upon their selves without my knowledge or consent to contact AT&T and update my address for me!

We purchased a house in 2007 and the address was called 604 east according to the real estate agent. We have all of our mail sent to this address. We started getting a notice written in front of our mail that the address wasn't right and that we needed to change it to 560 east. This went on for a while and we had some mail sent back (without ever reaching us) and we were told that the address wasn't correct. My wife contacted the post office. She was told that 560 was indeed the old address and that it may be different now because of the new e-911 emergency addresses. We have contacted to e-911 emergency director and received a letter stating that our address is indeed 604 east. My wife stated that she spoke to the postmaster and showed him the letter from the e-911 director. She said that she would have the new address put and the carriers "bin".

I mailed Jeanette using First Class: Certified and with return receipt on 8/10/09 at 2:40 pm. I called on 8/21 and went to the post office on Shepared to speak to an agent about the problem. I was only offered info that the package was undeliverable. Then, I called 1-800-275-8777 the same day and spoke to Sherry to explain the problem. She made a note, gave me a confirmation number, and stated someone would call by the next business day. But no one did.

This incident happened on July 21. I am sorry I have not addressed it prior to this because I was ill. I went to the Post Office at 44th St and Broadway, Astoria, NY 11103 and after a half hour's patient wait (there is always a long line and not enough tellers), I asked the post office employee (an Indian man - approximately 45 years of age) for a Priority Mail stamp and regular stamps. He stated: "We have no more stamps left." and tried to sell me stamps in 1 cent denominations. I could not believe the U.S. Post Office did not have regular or Priority Mail stamps (I asked about this in the Rockefeller NYC office and a security guard told me there have been layoffs and have lack of stamps even there.) This is my first experience, however, in walking into a post office without stamps - its main stock in trade, and I thought this was bizarre. I asked the Post Office employee to see a supervisor. She never came out and hid in the back for half an hour. I finally spoke to him again and he shrugged his shoulders and said: "Too bad for you." While I was leaving the Post Office in shock, he also yelled out the teller's window: "Get lost!"

I mailed an express mail package to Chopard USA in NYC, NY on 8-24-09. I tracked the package the following day to read that it had been delivered at 11:47AM. I called to make sure as the package was a non-replaceable jewelry. Jose in the shipping department at Chopard said that the package had not arrived. Using the tracking online with USPS, I asked for the name of the person who signed for the package. USPS emailed back that there was no signature due to the fact that I waived my right to a signature. I did not, so I drove to my post office and explained what happened. They traced that a "John **" signed for the package at the correct address.

Lost Mail - I sent an Express Mail package several days and it has yet to arrive. It contained a USPS money order for an item I purchased online. There are several misleading statements by USPS on Express Mail such as: (Lie #1) It is an overnight service. Apparently, they "try" to get it there overnight, but in my case they can't get it there after several days.

I have requested the postman to take my outgoing mail several times, but he does not do so. I have a red flag on my box to even signal that there is mail in the tray to be taken and mailed, but it is left in there day after day. Sometimes, he gets the top one or two letters and leave outgoing mail still in the tray. This is a law practice and this mail is time sensitive. I have now called the post office at Richmond and Montrose and complained, but it has been left once again. I have requested the mail to be mailed several times, but to no avail. Please inform the postman that delivers to my address to pick up the outgoing mail and mail it. Thank you.

I often get mail using only my first initial and first 5 digits of my last name. It is obvious that this is the same person, it is only abbreviated. I do this for security as I was a stalker victim. Also, my last name is often misspelled. This post office is sending back my magazines, gifts, mail, etc., even though it is known that I am on the box. I would like to get all my mail in addition to all the other people's mail I get that I never complain about. I simply put it back in the delivery slot. Please use common sense! Using half of a name is not fraud! Cathy said she cannot put a note on the application for fear of getting written up and fired. Why is it so hard to get my mail? It is obvious that we are not criminals. We own and hands-on operate a local business and are registered voters. Let's save the "write-ups" for someone and an occasion that is deserving.

I have a tracking number for a doll I ordered from Peru on 7/31. It was mailed on 8/8/09 from Peru and arrived in ** customs on 8/11. It's been over 2 weeks and when I track it, the info hasn't changed in 2 weeks. I was told USPS often just takes what they want and put them in a monthly auction in Atlanta, Georgia. This is despicable. Almost a month of utter frustration! I'll eventually get the money back, but I thought you could trust the United States Postal Service.

I sent a letter, registered, to Kenya and paid extra for tracking on July 20, 2009, **. I checked online yesterday, 8/24/09, to find it reached NYC on the 27th and got to final destination - my city - on the 20th last month! Pray tell, how could it reach final destination at my home 7 days before it reached NY! Where is the letter?

For the past 3 months, I have been trying to resolve an issue regarding non-delivery of a magazine. I have subscribed, too. I have contacted the USPS, which has responded twice. But still, it has not resolved the issue. I have also contacted the vendor, who has confirmed my address is correct, has confirmed they have sent me my magazine, and in fact, has sent additional copies of magazine that I was supposed to receive. I still have not received one single issue of the magazine.

Our mail continues to be delivered to ** and ** mail boxes. We have not received some mail, because it was not delivered to our box or delivered to someone else's box and not provided to us. It should be of the upmost priority for the postmaster and route delivery personnel to ensure mail is being inserted into the right box. We have large numbers on our box **, and there should be no mistake about mail that has our address on it. ID theft is still the fastest growing crime in our nation. Delivery personnel who do not take this issue seriously could be contributing to the victimization of their fellow citizens.

I subscribe to a weekly "hometown" newspaper. It is dropped every Wednesday in Kansas. Delivery time in the past has varied from 2 to 3 days. Starting in June of 2009, it has changed to 5 to 10 days of delivery time. I have saved 11 weeks of labels with mail date and receipt dates marked. It seems to me that it should not take 10 days for a piece of mail to go from Kansas to California. Is this a new policy?

This concerns the San Bernardino (S. Bdo.) post office (zip code 92404), employee (Oli), and their guaranteed delivery of my time-sensitive outgoing Express Mail. It's dated Monday, August 17 at 11:55am, and it would be delivered by noon, Tuesday, August 18, 2009. This did not occur.

Approximately 4 weeks ago, I came to the Post Office on 10th Street West and J-4 in Lancaster, CA to report my mailbox key lost. At that time, I put my mail on vacation hold until a new lock could be purchased and installed. In the meantime, I came to the postal location to pick up my mail on a daily basis. Last week, my new mailbox key was installed and I removed the vacation hold. I met my postal delivery person the first day my lock was on my box. I continued to receive mail every day including Saturday in my mailbox.

I had antenna shipped from GA in a stout cardboard tube. It arrived without most of the contents and the end of the tube damaged and open. After negotiating USPS's inane phone tree for 15 minutes, I finally was able to talk to a live person who told me to go to my PO and file a claim form. After a 15 minute drive and 15 minute wait in line, I was told that that particular office doesn't do claims and to go downtown. I am worried that the claims office will be closed and I think to call ahead, but there is no way to get a post office branch number to find out any information (go ahead and try it if you don't believe this is true).

On Saturday, August 15, I went to pick up my mail out of our post office box, only to find a piece of tape across the back of the rental box and no mail. Over the weekend, I went to my bill paid box to look up to see when I had paid my last box rental, only to find that my check was inside the envelope dated 5/23/09 and hadn't been delivered to the post office.

I am complaining concerning postal delivery. We have been receiving somebody's mail in our mail box on and off for months. It happens every now and then, but sometimes, that now and then are very important info (like bills and most importantly, income tax refund checks). I, myself, was missing a income tax refund check; but my neighbor from 3 houses down my street brought it over for me. Please help!

I have been trying to complain about an employee for 22 years. The USPS refuses to even confirm or deny the person I dealt with was an employee. The USPS does not accept complaints against employees, does not have a form to fill out or even a superior to talk to. The person I dealt with used a letterhead from the postal inspector’s office and signed her title as "supervisor, operations support". USPS refuses to confirm or deny if she was authorized to use that letterhead or if she even exists. Several postmaster generals have refused to speak to me. The chief postal inspector refused to speak to me for five years and still refuses to listen to a complaint against an employee. He even told me to look for an unknown man as he was the one I had the problem with. I remain convinced a postal employee impersonated a postal inspector and set up a phony mail order company, but there is no way to report it as the USPS does not accept complaints against its employees.

Before I went on vacation, I called 1-800-275-8777 to place a hold on my mail. I spoke with a Pricilla and she placed a hold and gave me a confirmation number of **. Therefore, I left in confidence that my mail was placed on hold. A week later, I returned from my vacation to discover that one week worth of my mail was cramped in my mailbox. I was supposed to pick the mail up at the post office upon my return on the 10th. I discovered the cramped mail on the 9th (Sunday). That Monday (August 10th) I called the post office at the above number to file a complaint. I spoke with a person by the name of Calmay. After that person took my complaint, they gave me a complaint reference number (**). They said that someone would get in touch with me within 24 hours. I waited 24 hours later. No one called me.

I went in there and told him I got mail in my box. I asked him to put it in the person's box. He took it and said, "I sure can," and put it in the trash. I told him he was dumb, shook my head no and left. If we have mail and it is to our house address, we never get it as he won't put it in our box. I would sure like to see something done with him but I am afraid that if he gets my name, we won't get our mail.

On October 20, 2008, I returned a laptop to Publishers Clearing House. A female clerk at the Information/Passport counter served me. I was given a confirmation number. I've tried on numerous occasions to get a refund. Finally, I sent a certified letter to the company. I received a reply on July 28, 2009 stating that the package never arrived to the address I sent it. On August 18, 2009, I went to the Post Office at 93 4th Avenue, NYC 10003. Ms. Dale told me there is no record of delivery confirmation number. How could this be?

I moved from Arkansas to Arizona City in August 2008. For 10 months, I had no problems receiving my mail. Then in June, 2009, I started getting phone calls from my sisters in Arkansas that the mail they sent me was being returned. I've since discovered my bills and documents, as well as personal mail were all being returned to sender with a yellow sticker on it saying "return to Sender. Attempted - Not Known. Unable to Forward."

I shipped 3 packages to the same person in Argentina through USPS EMS on 7/8/09 and the least weighted and valued package got delivered on time while the two most expensive ones got stolen. The online tracking shows "International Dispatch, July 09, 2009, 10:12 am, ISC New York NY(USPS)" and no more update since then. I filed inquiry with USPS and got a claim form simply stating the packages were stolen. I don't know how USPS handles the packages and how could two large and heavy boxes get stolen at the same time. The 2 packages almost cost me $10,000. But unfortunately, I only insured $500 each because that's the maximum value allowed online.

I mailed a package through USPS with tracking and insurance. They lost my package, and refuse to refund. As of last week. Eliza said she had everything she needed. Now, they declined my claim. I have been trying to collect my $500 for four months.

The situation is bad as it is. However, on top of this, the representative was very rude to me. She did not explain the procedure and when I asked if she could explain it to me, she started to become rude. I asked again the information and prompted her to answer in a more polite way. She still did not do it. I asked her name. She said she would only give me her first name, Pia (or Tea?) and hung up on me. All the information I have is that the phone call was placed on Wednesday, August 18th, between 9:10 am - 9:25am CT. The reference number for the phone call was ** and the first name of the person was Pia or Tea.

I called the US post office today inquiring about standard mail delivery. Mr.Kenny ** who is also the postmaster there, answered the telephone. The question that I asked him were that - if I sent a mail from Madison, GA to Atlanta, GA, how long will it take to reach it destination. The postmaster wouldn't respond to me. I waited for about another minute then I said hello - the postmaster still wouldn't respond. He was standing there holding the telephone listening to me talk; but failed to respond or say anything to me.

I rarely deal with USPS, particularly because I have bad experiences with them when I send anything other than an envelope. I sent a package out of the Huntington Beach, CA UPS office and it was forwarded on to the USPS. I paid $20 to have the package arrive at its destination 4 days later. I was sending a present to my little brother who was at camp and had just had his appendix removed. Needless to say, the package got there ten days later, after he had left camp. Now, two weeks later, the package has yet to arrive anywhere. The last time I shipped a package with USPS, it took the tiny package four months to arrive at its destination (an hour drive away from where I had shipped it).

I mailed a certified letter, return request receipt, restricted delivery to my husband to serve him with divorce papers. My husband is a junior and the mail was delivered to his parents' home address at a totally different location in the same town and was accepted/signed for by a female person. Two issues I would like addressed here. One, why was it delivered to a totally different address? Secondly, why was it able to be accepted by a third party when I mailed it restricted delivery? It was my understanding that it meant that he and only he would have to sign for the letter. Our private legal documents are not in the safe hands with the postal service. I feel that me and my husband's privacy rights were violated. His parents received and probably opened our divorce papers.

We moved into our home a year and a half ago. I have posted a note on the mailbox to show whose mail should be delivered here. I have fought this for 1 and 1/2 years now. We keep getting other people's mail. I have addressed this with the carrier, post office here, and the main post office in Pueblo. All I get told is to put it back in the mailbox or that's just junk mail. Why, it just comes right back to me and it's not up to me or them to decide if it's junk mail. I believe the decision is on the person it is addressed to and I am sure these people would like to get their mail as well as on time. What do I need to do to get this through the thick skulls of the postal service to deliver it to the right person? I have gone as far as to deliver the mail myself and have stopped as I do not get paid to deliver the mail. Come on, get it right. Isn't that what you get paid for and keep getting increases for? It's freaking ridiculous!

I mailed 7 DVDs from their first class and only 6 arrived. US post office wonders why UPS is slowly eroding into their territory. It is because they do a better job. One of my daughters never received the DVD of our 50th anniversary.

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I sent a first class manila envelope measuring 18 inches by 14 inches, with fabric and a shirt from India and Africa. This package was sent to Kitty **, **. It was sent July 13, 2009. I didn't insure it or ask for a signature/confirmation. I was confident it would reach her since I had sent a similar package the week before and she got it. I printed this information in permanent marking ink. My return address was a sticker affixed in the upper left-hand corner. Kitty ** checked with her US mail office and they didn't have it sitting on the shelf. The postal clerks here in Santa Fe's main office said they couldn't do anything without a tracking number I would have received had I insured it. I am frustrated as to what to do. I read where the post office is in financial trouble and laying off workers. I am not impressed with their lack of help. Is there anything else I can do?

I subscribe to Netflix. I pay for them and they send them, telling me what day they will arrive. For the last month now, they do not come on Fridays like they are supposed to and sometimes not even on the next Saturday. We are the only house in the ** block. There are 3 blocks on my street. Nobody received mail yesterday. My husband checked with them last night. I am on every mailing list in the country, it seems, and I should always get something, especially my Netflix. I have talked to the PO (205-781-6417) and the situation is not improving.

On two separate occasions, I had a check either lost or stolen and not delivered to me. Payment had to be stopped, causing lots of problems as well as expense. Other people's mail is frequently left in my mailbox, so I'm sure that mine is left in other people's box. This week, a magazine that we subscribe to was not delivered, only the front cover with a sticker saying that it was damaged by the postal service. Complaints have been discussed with the post office with absolutely no results. We have very sorry service and nothing is done. Surely, the postal service is regulated by someone. Any idea who?

I feel as though my mail has been mishandled by one of the postal worker (the supervisor). Ms. ** has been giving me problems about my mail. She has a conflict with one of her postal workers which she thinks is a relative of mine. I feel as if she is holding my mail and sending it back to the sender. I have not given her any consent to do this. However, it is taking some of my important mail two weeks to get to me. I have tried several times talking to her and the supervisor and I have not been successful in receiving any satisfaction. She has been rude as well as harsh.

We were advised to contact Consumer Affairs due to delivery problems with USPS. Please advise if this is correct. I called the number they gave us for the SF district office. We have no recourse because the local P.O. doesn't have a postmaster and no one can address the issue.

I ordered a perishable product online from Traverse City Michigan. The product was to be shipped from Traverse City to Wayne, Michigan. Product was shipped on 08/10/09 and is still not here. USPS shipped it to Ann Arbor and is advising me that it will now take 2 more days to arrive. Ann Arbor is 30 minutes from my home. Why is it going to take 2 days to ship 30 minutes away? I have been advised by the USPS that, "Too bad, it will get here when it gets here." They don't guarantee when it will arrive and that's what I get for shipping economically. So why are my tax dollars still paying them? This is not the first problem I've had with the postal service and they do not even make an effort to resolve complaints. What can I do? What can be done to ensure that the USPS either gets shut down completely (they don't care about our mail and half of us don't even get our mail anyways) or they start accepting responsibility and working with paying customers to resolve their mistakes? I don't think anyone should have to pay for this service and I want to know what I can do about it.

I have complained at the post office about not getting all my mail. They put it in the wrong box. I have had checks come up missing, and I have had bills that I don't receive. I just had to pay a penalty of $105 for a late fee and that is not right. How would you like to pay that kind of penalty? At the post office, they told me I could rent a box but I don't have that kind of money, plus the gas it would take to go and pick it up every day. Thank you.

I also filed a complaint with the United States Postal Investigators and awaiting their response. I did get a response from the postmaster, Stacy **, of USPS Texas City, TX. She said she cannot do anything for me as there is no insurance on my package and she can only refund the signature confirmation fee because obviously, the carrier Gail did not follow the policies. Hello! She forged my signature? Why does this seem okay with these federal employees? They should've known better! I am now out of a genuine Gucci bag that's retailed for $695.00 and also out $510.00, which is how much I paid for the bag. If they had the carrier follow the procedure/policy, I would have the package today!

On July 9, 2009, I mailed a package at the Shelton post office containing 4.45 troy ounces of 14 karat gold scrap to a refiner in Texas via priority mail with delivery confirmation. At current gold prices, its value is over $2,400. It never arrived at its destination. The USPS website's tracking feature shows the package was taken in in Shelton, but it has not been processed or delivered. The tracking number is **. I went to the post office and filled out a form describing the contents and address information for their lost mail recovery system. I have heard nothing since. I contacted the local postmaster Mr. Frank **. He offered sympathy and advised me to contact Consumer Affairs. He refused to provide me with the regional postmaster's phone number.

First on Friday, I received my mail as normal. I live in a townhouse which is like an apartment, so I have a mailbox key and no one else has access to my mailbox. I looked online later that night as I had an item that was being shipped to me. It was marked as being delivered on that day 8/7/09 to my mailbox. Well, I didn't get any such package. At that time, I assumed it was an innocent postal error thinking they gave it to the wrong apartment number. Well then Monday, 8/10/09, came and there was another package I was expecting. I looked early in the morning at the tracking and it had arrived at the local post office at 4AM and was to be delivered that day.

First, on Friday I received my mail as normal. I live in a townhouse which is like an apartment, so I have a mailbox key and no one else has access to my mailbox. I looked online later that night as I had an item that was being shipped to me. It was marked as being delivered on that, day 8/7/09, to my mailbox. Well, I didn't get any such package. At the time, I assumed it was an innocent postal error, thinking they gave it to the wrong apartment number. Well, then Monday, 8/10/09, comes and there's another package I was expecting. I looked early in the morning at the tracking and it had arrived at the local post office at 4 am and was to be delivered that day. Well, I checked my mail and it wasn't delivered. So, I then checked the tracking and again it was marked as being delivered.

I walked into the Arcadia Post Office and there were at least 14 people in line. Not one person was at a window, I thought everyone went home. In a few minutes a young woman came to the desk and started sorting mail. She never indicated when and if someone would be helped. I left after waiting five minutes and realizing I didn't have the entire day to spend. This is not poor service, it is no service.

The postal person delivered our mail last week and there were several mailing returned with postage due. Pat (our financial advisor) was reaching in his pocket to pay for the fees due ($12.00; plus or minus) when the postal carrier said that we could refuse them and I let him know we had changed the mailings to not be returned. He never once said there would be repercussions to refusing them. Since then we did not receive our mail for several days. We had been waiting for over $100 in stamps plus client mailings. When we didn't get any mail, we were concerned our mail was being taken. I called USPS’s stamp department and they said that the carrier had stamped the package delivered on Friday, which was not true as we never received any mail.

I have been waiting for a package to be delivered to my house. It was scanned through the sorting facility in Melville, NY on July 28. It has been almost 2 weeks. The post office can't locate my package. This is unacceptable. Label/receipt number: **. Class: first-class mail. Service(s): delivery confirmation. Status: processed through sort facility. “Your item was processed through and left our Melville, NY 11747 facility on July 28, 2009. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.”

I have recently earned a doctorate degree. My diploma was mailed from the University via USPS. A large cardboard envelope clearly marked "DIPLOMA. DO NOT BEND" was shoved into a mail box 1/2 the envelope's size. Our front door is not 15 steps away from the mail box. The diploma was bent and creased - unsuitable for framing - clearly damaged. I am whole-heartedly disappointed in such poor service.

I have been trying to track a package that was going to the wrong address. I have spoken to a dozen different people. Everyone tells me something different. One says send back to sender, another says send back to post office, another says sends to Charlotte, another says it will be destroyed. I also heard that it will not be redelivered. Well, it was never delivered so I'm out about $25.00. Your postal service really needs some work. Half of the employees are clueless.

We scheduled a pick up to ship an Alfred Angelo Gown in style number 2009, color ivory/metallic size 4, and a jacket style number 1869, color ivory/metallic Size 2 to India. This parcel was picked up in 2009-03-18. The customer's wedding date is in 2009-06-20, but the parcel never arrived. The parcel's tracking number is **. For today, 2009-08-06, we still have no answer for this parcel. We are really, really upset about this happening to the wedding and surprised that USPS lost my customer's parcel. We hope this complaint may help me out to check where her wedding Gown and Jacket is. Customer paid extra money to order another set of gown and spend extra for rush service fee.

On July 16, 2009, I mailed my documents priority mail with a delivery confirmation required. I received a call from the company (CitiMortgage) on August 3, 2009 inquiring as to why they haven't received the documents that I mailed on July 16, 2009. CitiMortgage and I went online to track the package. The package was mis-sent on July 18, 2009 and then delivered to a different city on July 21, 2009. The CitiMortgage representative had no idea where Hagerstown, MD was located and neither did I. The USPS did not deliver the package to the correct address.

I had an insured package sent to Florida on 1/2/09. This was a vanity that was being returned to the seller. It arrived damaged. My local post office told me that an insurance claim had to be filed with the damaged item. It was taken to the Palmetto Lakes Post Office from the receiver's warehouse sometime around the end of January, beginning of February. After months of not hear anything regarding the claim, I contacted the main processing of the post office for insurance claims. They had no record of the claim and said I had to contact the office where the claim was filed. I contacted the seller for the name of the post office. They had to contact their warehouse.

I sent an item with tracking (number **) and insurance. The item arrived at the destination, but is damaged. I cannot have items become damaged in transit as it causes me to have to refund the money that the customer paid for the product. When this happens, I lose a sale and often get bad feedback on the system that I use to sell the product. This stops sales. Also, I lose the profit for the package that I've sent via USPS.

I shipped an item to a customer. The item has never been delivered. I shipped it with tracking. The tracking number is: **. After my customer contacted me stating they had not received the product, I checked the tracking status on usps.com. Here is what it said:

They are constantly misplacing my mails and my mails got lost. I am receiving somebody else’s mail. This is a security breach.

It's terrible service and help with getting mail delivered to new mail box. I sent a complaint last fall with no response. I have been told that any complaints about ** (whose mother works at the Estacada post office) got squashed before they get to her employee file. Julio ** and her mother are friends, so they make sure her complaints got "round filed, " this coming from an employee of the Eagle Creek post office. The postmaster herself filed a complaint that went nowhere so she got transferred because nothing got dealt with. She said "you'll be lucky if you even get your mail" when pressed for information on who to contact about a complaint. Why hasn't anyone ever responded? Does my complaint get round filed also?

My mail box was "stuffed" with items that should not have been folded, bent and stuffed to the very rear of the box, so that lots of mail could be pushed and fit into the box. In the box was a card 8.5 inches by 4.5 inches in with the mail. The "Dog Warning Card, Dangerous Dog" were crossed off and "Parcel" was scribbled across the card. There was no attempt to deliver. We were home all day. The mail has been coming very late and I presume the carrier thought they were too late to take the time to deliver and left the card so I would drive the 5 miles each way to pick up the box, if the card means there is a box! I doubt if this was the regular carrier. Her delivery is quite good.

I mailed my husband’s (William **) mortgage payment by priority mail (2-3 days). I mailed it on 07-13-09. It’s to be delivered no later than 07-16-09. It was delivered late (07-17-09). The mortgage company applied a late fee of $30.00. I tried to get reimbursement from the Hillcrest postal store for my fee for the priority mail and the late fee that was applied to the mortgage. They would not reimburse any of the fees. They said that the priority mail was not guaranteed. The Hillcrest postal store or the US Postal Service website does not give any information about priority mail other than it takes 2-3 days for delivery. Customer service told me the mail would get there in 2-3 days. The mail arrived on the fourth day.

I moved in the beginning of April, and at that time, I went online to change my address. All the information that was provided was correct as far as the new address. When the mail started to arrive, I noticed that the apartment number was incorrect. It's 321 and was written as 312. I went online again to note the discrepancy. I was told that it would be corrected. In about a week, I received a call from Bob at the Carlisle post office. He apologized and said that they would correct the problem. As of 8/1/09, the problem remains the same.

I purchased an electronic audio adapter for my girlfriend's BlackBerry and had it mailed to her at the Naval Air Station in Corpus Christi, Texas where she is stationed while on active duty. The article's tracking number indicates that it was delivered on July 14, 2009. However, the post office on base cannot locate it and has not been helpful in trying to find it.

I shipped a package on June 30th, 2009 via USPS and paid extra for a tracking number. Package was never delivered and was never found even though there is a tracking number. The item was shipped to an eBay buyer that eventually filed a complaint against me for not receiving the item (Dell Laptop) and ended up winning the complaint through PayPal. I ended up losing $500 (items worth) as the funds were taken out of my account for refund.

The post office stole or lost my mail for the past three weeks and failed to deliver it. I made several attempts to get my mail and they have neither returned the mail nor forwarded it to me. I lost paychecks, credit card bills, missed payments, lost subscription magazines and general communication as a result.

Tracking number ** - This package was last scanned in Hazelwood, MO on July 12 and now has just disappeared. I have sent several emails to the USPS. Their only response is if the package is insured (it is), then file a claim on it. I have sent several emails asking how an 8-pound box full of cross stitch kits could just disappear. The last email I received from the post office stated as far as they are concern this is a closed case and none of my emails or calls will be returned. Please help me find this package.

The woman that was at the counter, I do not know her name, refused a package because she claimed it was too full. This was a flat rate envelope, and yes, I filled it very close to to capacity, but it was well under the stated 70 lbs.

I had a $600 camera I purchased off Amazon used. The person shipping would only use USPS. The camera made it from Bronx, NY to Decatur, IL. It arrived on 7/27/2009. I contacted my local post office and asked if I could pick it up (I live across the street) .They stated no. I had to wait for it to be 'attempted' to be delivered. And they assured me it would be delivered the next day. Well, it came and went and no package. I called them and they again assured me it would be delivered the next day. Again, it came and went.

My wife and I went away for our wedding and honeymoon. We decided to put a hold on our mail from July 1, 2009 to July 26, 2009. A friend of ours tended to the plants while we were away, but after the first week, the mail did not stop. Our friend had to call and stop the mail. When we returned to the US on July 25, 2009, our mail did not resume. Despite numerous calls to the Post Office and a visit, our mail has not resumed. In addition, the mail that was held has been lost, including a Baby-Shower invitation, a wedding invitation, and several of our wedding gifts.

I had bought a Sims 3 game from GameStop at the nearby mall. I had problems with the disk but the warranty on the GameStop receipt had run out. I had to use the mail to send it back to Electronic Arts for them to replace it. I had two days left before their warranty ran out so I sent it through the USPS First Class. Amazingly, three weeks had passed and I was worried because EA had told me when I called that I should have received a new disk 48 hours after I mailed it. I called the post office and a man picked up. He said hello and then I explained my problem. He said that their phones were down and promptly hung up. I was amazed and now I have wasted $60 on a game that I don't have! I have the pre-order case and I registered the game on the Sims 3 site so as proof that I bought the game.

I received 2 items that I had ordered as "free trials" on the internet (I was to pay only 99 cents shipping). Very shortly, I was charged for the items, on my credit card. I called (and realized this was a scam), and disputed the charges on my credit card. I was told I must return the products, and to get a tracking number, when I mailed them if I didn't want to be charged, $49.95, and $87.13 for the two products. I immediately returned the items by USPS and paid for a delivery confirmation receipt. The package was to go to Hollywood, Florida.

On July 28, 2009, I received a letter (dated the same day) in which I was present at my residence. I went inside and telephoned Pete ** in regards to the letter about my dog being involved in a situation that I know was false. I believe that the postman has either mistaken my dog with another dog or he is discriminating against me for some reason or another. As I called Pete, I asked him to describe the dog that was involved but he refused to describe the said dog in question. He said I had to describe my dog (I felt this was wrong, to have me describe my dog.).

I put in a change of address two weeks before moving and I have not been receiving mail at my new address. I called the post office and asked for a supervisor. I spoke with Santiago who stated that he would have someone check and see if my mail is still stored in the mailbox at my old location and call me. He never called. I never heard from him. I then called and spoke with someone else who claimed to be a supervisor, Adrian, who informed me that Santiago is the person who is on the route at my old address, but he supervises on the weekend. At this point, it's Wednesday so I went to my old address and requested to borrow my old mailbox key. I went into the box and it appears that he did make adjustments to my mailbox to remind him not to put mail in the box, but obviously returned to sender all of the mail that was in the box. It is going on two weeks and I have not received any mail from my previous address to date.

USPS has lost my package as well. It can be tracked to Warrendale, PA but no one knows what happened after that. Is there an attorney out there that will place a class action on the postal service? Something needs to be done because it is happening everywhere, not just in one place. I paid for something that was lost due to the postal service's negligence.

On July 16th, 2009, I mailed a package at my local Post Office counter with the delivery confirmation #**, insurance VH ** US. Because this package contained a pair of diamond earrings I was returning, I also purchased insurance and direct signature required. Here is the status as of today: Item arrived at 6:36 am on July 18, 2009 in North Hollywood, CA 91605. Arrival at unit on July 18, 2009 at 6:36 am, North Hollywood, CA 91605. Processed through Sort Facility on July 18, 2009 at 2:08 am, Santa Clarita, CA 91383. Acceptance on July 16, 2009 at 10:41 am, Panama City Beach, FL 32407. Electronic shipping info received on July 15, 2009.

I had a poster tube destined for Norcross, GA. Not only was it rerouted to Columbus, OH, it was also physically delivered to an address there. I purchased a delivery confirmation and when the recipient still hadn't received it, I looked the information up. How it was actually delivered is beyond me. I spoke to a supervisor in Columbus who did some checking but could not give me a solid reason as to why it arrived there (which I could understand if it was caught and rerouted at that point) or why it was scanned as delivered.

I put a stop mail delivery request via email to the USPS.com. I received my confirmation number and everything was fine, that was on 07/23/2009. On 07/24/2009, I was told that my vacation which was to be for two weeks was cancelled. I went back to USPS.com to edit my request to recommence the delivery of my mail, which was to take place the next business day, 07/24/2009. Today and 7 requests later, I still have no mail being delivered. The infamous "helpline" was worthless and should be considered an embarrassment to the postal service. I call the helpline everyday as well as sending 2 to 3 emails a day in order to get my mail delivered.

I purchased chicken eggs from www.eggbid.com and spent like $74.00 for eggs and shipping via Priority Mail (no Insurance)! I called the post office on Friday when they were due in and personally talked to the post master (Troy). He stated they were not in yet but would keep his eyes open for them. This was on Friday, and the computer showed them scanned into the Fremont office at 9 am that day. I called again on Saturday with the same response. I explained to him that we have a physical address and P.O. Box. They were shipped to the physical address, and were to be clearly marked in bold writing with our phone number to call us upon arrival. Well, I called back on Monday. Again, I was told they were not there! He assured me that he had everyone looking out for these eggs, and we would get a phone call as soon as they arrived. So again, I called back on Tuesday and was told they had been there since Friday, but got "put into the populated mail". What the heck does that mean?

I sent off a package worth $224.00 with postal tracking number **. This number shows that it never left Elks Grove Village, IL. They can't tell me anything. I called many times, but they never got back to me. Can you help?

Grocery store ads never delivered. The 4 main grocery stores are 1/4-3 miles from my house. I get the Sprouts Market and Food City; I rarely shop at either. The ads I do get, I throw out, because one is Health Food City which caters to Hispanics. I'm Italian and I eat a lot of spaghetti and pastas. Milk, eggs, and bread could be cheaper right up the street. Online ads take forever or link goes down or takes forever to load.

Several bank employees have witnessed the postmaster at the Frederick Post Office bragging about how much money he is making by delivering missent mail pieces at $.54 per mile. He is laughing and bragging that he makes an extra $100 a day! How pathetic is that? The postal service in debt? So, basically three letters missent costs the USPS $100 + a day so that some postmaster can get a few extra bucks. Sick, sick, sick!

I am a business owner and I need to send mails to new homeowners to develop new clients. I am receiving 25% of returned to sender mails showing vacant property when these properties are not vacant. USPS, therefore, must deliver my mail. And because my information is more current than USPS, I should not be neglected of my rights to have my mail undelivered, redelivered or reimbursed for cost of stamps, paper, ink and envelopes. I was told by USPS to contact you. Please reply with instructions to resolve this matter.

I've requested in writing (form) to forward my mail from July 1st, 2009. But I'm very disappointed to tell that I haven't received any mail to my new address. I lost many important mails and my secured information went to public. This caused me financial damage.

A small package was mailed to me from Germany under registered mail on 5/2/09. I was able to track it on the USPS website until it reached Customs in New York on 5/4/09. Then on, I waited over a month and nothing showed up. In late June 2009, the seller notified the German post office on my behalf and an inquiry was filed with USPS about the missing package. A letter of inquiry was sent to me asking if I received the package or not. I mailed back the inquiry stating, "No, I did not." Since then, I have not heard anything further from USPS about the missing package nor received anything in the mail.

We are not receiving any type of mail. This includes any weekly ads (marriage mail, buyer’s edge, etc.). This has only been over the last two weeks and we cannot understand where our mail is. I am a postal employee and I know something is wrong. We haven’t been contacted by anyone as we know when certain bills are due but even though volumes are down, we know some of our mail is not getting to us. My paystubs are even delayed compared to the past.

I got my letter recently and I was expecting some handmade goods my friend sent me. You may not think it’s enough but it really meant a lot to me. I got the letter in a small plastic baggy saying that "we are sorry for your inconvenience." They managed to give me the papers that were inside the letter but not the contents that had been in the letter. It made me very mad because I had been awaiting this letter for 2 weeks. And I just found out that I had gotten the letter in a condition which appeared like someone had opened it down the middle as if someone were to read what was inside. The letter is torn down the middle and I only received half on the envelope. And on the back of the half envelope, there is a gold sticker with a crown covered up with a lot of clear tape.

Today, I received my envelope that I sent to back, in my mailbox marked "returned without contents". It was clearly damaged by the post office. The envelope is ripped on the side and opened and the contents are not in there. I went to the post office and they just looked at my blank faces and simply stating that won't issue a refund to me. The package had been secured with packing tape as always and it was one of those bubble wrapped envelopes, so for it to tear open makes no sense to me. Plus, I had it to be signed for, so why they put it in my mailbox instead of handing it to me, I have no idea.

I just received an audit of my CE from the Texas state board of pharmacy. It was postmarked June 8, 2009 from zip code 78701. Today is July 25, 2009 and it was in my mail I picked up today in our mailbox. The mail was picked up 2 days ago. Also, back in March and April, I received my March bill in the last of April after I had received my April bill. The late audit will cost me a fine and a reprimand on my professional license. I am a pharmacist and this affects my livelihood. I could lose my privilege to practice pharmacy. The Best Buy bill being late caused me to have to pay a late fee. Also, it caused me to lose the "no interest" on a purchase of electronic equipment. That cost me at least $400.00.

I paid $750 for a set of concert tickets. They were mailed 7/14//2009 by priority mail with a tracking number and signature confirmation. After 11 days, there's no package; and the shows were in a few days (expiration). Both sender and recipient (me) have bombarded the USPS in Santa Clarita, CA (origination), where it was scanned. But when called, the "manager" said he didn't have time to look for it, since he gets 4 calls a day like mine. He never asked for the tracking number.

I shipped 6 boxes from California to New York. I insured all boxes for $50 to $100 each. I insured them for that because never did I think UPS would have done what they did to my stuff. All my boxes upon receipt to NY, all had holes punched in them, slices in the boxes, and busted. Everything in the boxes were busted beyond repair. In one of my boxes, someone from UPS went in there and stole my items and repackaged it with some red shredded paper. This is so disturbing. Everything I sent home to NY I lost because of their carelessness.

I recently sent some Brickyard tickets out to Decatur, AL from Warsaw, Indiana and sent those out on a Monday (Priority Mail). She didn't get them until Thursday. In the meantime, she sent my check out on Tuesday (Regular Mail) from Gallatin, TN and got it on Thursday. I would like to know how it took 3 days for priority and only two days for regular. I realize there is a different distance between the two points, but not that much. Especially when a person pays extra for a faster delivery, it should have been no more than two days for that price. I know I'll never buy Priority again.

I have requested my mail to be delivered to my house rather than to the mailbox at my road. I have sent this request to the postmaster with a doctor's order that I am disabled and unable to walk the 30 feet to the mailbox. There has been no action after 2 months.

My husband printed, paid for, and got his business envelopes (eight in all), ready at his home office. I needed to mail a priority package, and so he wanted to take his packages inside the post office to make sure they were scanned, as a client was waiting for them. He usually has the post office pick them up at the house, but as we recently moved, and the nearest post office is conveniently right next to the post office, we went together. At our old post office, they have a do-it-yourself station, which I would normally use, but not at this station.

On June 25, 2009, I requested that my mail be put on hold and resume on July 16, 2009 and that I would pick up accumulated mail on my return. I received a confirmation from the USPS advising that it was confirmed, the **. When I returned from vacation, my mailbox was overflowing with all my mail, my bills were partially ripped and so were my 4 magazines. Today, July 22, 2009, I walked to the post office to see if there was any mail and Ms ** informed me that there was nothing there. I informed her that my mail was never put on hold.

I had a customer service rep hang up the phone when I requested their supervisor. The other representatives gave me incorrect information. I worked for the post office for 28 years, and it's a disgrace to have people in customer service misinforming the public. If I got totally frustrated, I could only imagine what the public must think about calling the 800 number and talking to customer service.

I have put in numerous complaints at this office in Seneca Falls and the post service complaint people online about not receiving very important mail and the fact that my mail has been put in other apt. boxes when my correct address is on all the mail. I just got done with a complaint last week; that is why this today is so hard to believe. In the past, my husband has not received his medication that was sent to him and he is a cancer patient from the VA in Canandaigua . Also so you understand what has led up to this, we had paperwork from the VA delivered to the neighbor's box - this is a common occurrence here with us. I spoke to Dawn at this office a few days ago. She said she would handle it - she gave me a sticker to put on my box to tell the mailman to pay closer attention to what box the mail is going into and swore to me it wouldn't happen again.

I have experienced two incidents: On Dec. 30, 2008, a large check was mailed to my company, P.O. Box **; however, mail never showed up until March 13, 2009? On May 28, 2009, bank statements never showed and another large check mailed on May 28, 2009 did not show up to my company P.O. Box ** until July 17, 2009? Both envelopes were dated appropriately for the months in which they were supposed to arrive. Both incidents occurred at the end of the month. Customers had to stop payment of checks and reissue new checks. This also affects my financial picture both on receivable and payable. Who knows if I have bills out there that were never delivered to my P.O. Box?

I was told by the US Postal Service Postal Inspector's office to contact consumer affairs for my lost package suspected theft. I recalled a package when I mistakenly sent it to the wrong address. As soon as I recalled it, it disappeared. I was sent all labels from the box and was told that the contents got separated from the box. I believe that is not possible, because I used so much tape I actually think the person receiving the package will become annoyed when it takes so long to remove the tape.

Two books were not delivered. The postman said that he was on vacation. He said that the person separating mail only looks at the address and had apparently put my books in 1035, rather than 10 35th Street. This is several miles away. He had not even looked at my name or the 10 35th ST NW (NW is really important here.), but he has thrown 2 sets of CDs and one book in the wrong place.

A hold mail service was placed and the mail was to resume on Saturday, July 18, 2009. I had to call the post office at 2:30 pm and ask them if my mail even went out for delivery. I was told that my mail was still sitting there and it would not be delivered on Saturday, as was confirmed with a confirmation number. I told Lamar that he needed to contact the driver and have them deliver the mail but he refused.

I went to this post office to get help sending a package to my daughter, who is serving in Iraq. The postmaster was on the phone and had my self and another customer wait while he talked on the phone in his office. We could hear that he was discussing another employee's time on or off. When he finally came out of his office, he helped the man before me.

I find it to be absolutely unreal how it takes till almost 6 o'clock till the mail is first delivered to my location. First of all, this is a senior citizen housing complex where we await prescription drugs through mail order daily and I have witnessed myself as well as many others constantly walking out to our mailboxes to see if our mail has arrived for the day yet. It has become quite tiresome considering I've complained to the Union postmaster over 5 times at this point and still have not gotten a response and neither have things changed for that matter. As a matter of fact, the mail used to come around 4 daily which is ridiculous. Now, it's closer to six.

On two occasions, we sent mail to the Henry-Martinsville Department of Social Services. The first was returned and marked "undeliverable." The physical address was checked, and the envelop was re-metered and sent again to the agency. The 2nd attempt was also returned. Why is it that the US Postal Service mail will not deliver to a place of business's physical address? I have actually been there, and it would certainly take very little effort to find and deliver an envelop!

Mail delivery was stopped. After four days, we realized that there was a problem. My wife went to the post office and they told her a complaint was filed by the letter carrier about our dogs. We received no notice about this, it just stopped. My wife was told by the manager of the local office that it would be restarted, but it wasn’t.

I sent in a change of address back in July 2008 for my post box number for my mail to be forwarded. I have never received a single letter forwarded from that P.O. Box **, Baltimore, MD 21203. I also have a copy of the change of address, date stamped from the post office I mailed it from. Being a business address, I used to receive rental payments for my properties, court documents and other business related materials.

The package was shipped out July 6 tracking no: ** and supposedly, they left a notice, which I did not even receive, which I would know because I am home during the day July 8. So, I went to the local post office, 101 East Olney Ave., Saturday, July 11 and they stated they cannot find the package. So, they took all my information and said will call me back. I made numerous calls and until today, which is July 15, someone called me with no conclusion.

Bad, bad, bad! I would never use USPS in Columbus, OH! Good thing I'm moving to another state! The USPS service is ignorant, careless, non-programmatic and non-systematic. I previously resided in a small town in Idaho. I have never experienced any problems with USPS there. After my moving to Columbus, USPS seemed to hate me so much. Four to five times, my packages were thrown to the property management office without giving me a slip saying that. I waited upon a week and realized they could be left in the office, and there they were. This time, the delivery confirmation said delivered, but the package is nowhere. The new landlord doesn't accept any packages. so where the hell did they deliver that package? I filed an inquiry and am waiting for call back. I'm just sick of Columbus USPS. I'd pay more to use UPS or FedEx from now on.

On Thursday, 6/8/09, I sent an envelope through Global Express Guaranteed service to a client in Spain (a couple of rocks to do some jewels). This client has a potential of bring to my business $6,000 every month. Well, USPS lost the package. Today’s date is 07/16/2009 and there’s no answer as to where my package is. Robert ** is the Global Express Guaranteed specialist who is investigating about my package. I will tell you that his job is the worst and I will definitely never send any other package with this people. He never answered my calls. I felt that they are playing with my emotions because I want my guaranteed money back! Now, I lost an important client for my business and with the economy now, I can't afford losing clients for the negligence of others.

Package was shipped out July 6 and supposedly they left a notice which I did not even receive. I would know because I am home during the day on July 8. So I went to the local post office at 101 East Olney Ave. on Saturday, July 11, and they stated they cannot find the package. So they took all my information and said they will call me back. I made numerous calls and until today, which is July 15, someone called me with no conclusion. I went there again today and the same thing: they did not find the package.

I would like to be reimbursed by USPS for $5.12 for an unnecessary extra shipping due to an error by USPS. And I would like an apology for poor service. On 5/13/09, I mailed my son's eyeglasses from Oregon to Utah. The cost of the package, including insurance, was $2.25. A week later, they had not arrived at my son's apt. On 5/22, I checked with our post office in Troutdale, OR 97060 (very helpful) and they said they were scanned on 5/16 in Provo, UT 84606 as undeliverable and were on their way back to Oregon.

My husband sent 3 packages from Aviano Air Base PSC 103 Box 1023 APO, AE 09603 Priority Mail, and only two arrived. It has been several weeks and still no sign of the third package.

I went to the post office to buy 1- or 2-cent stamps. I had my 10-pound dog with me. I tied her on the handle of the double doors to the post office as they don't allow dogs in the post office. I could also watch the dog as I was waiting on the line. It took about 10 minutes to be called for service.

We had been insidiously not been receiving and losing mail over the past three weeks and finally it came to a halt. Our mail consisted of medical reports, social security communications including Medicare card, parcel from Amazon.com, Journal of Radiology from the ARRS, JAMA, Diagnostic Imaging, Cancer, local magazines, and international magazines by subscription. These are all we can stock of now. We do not know what else has been lost. The local Orange sorting office was completely hostile and the supervisor refused to talk with our carrier. He also gave us a lecture of how things were not maintained on record for every item received.

I had to two Xboxes repaired by the following company: VIDEOGAME REPAIR SERVICE at 451 Church Street Swoyersville, PA 18704. Order number: **. The boxes shipped from VIDEOGAME REPAIR SERVICE on 6/10/09 and I have not received them as of 7/14/09. My USPS tracking number is **. I have contacted USPS three times now and each time I am told that they do not know where the box is. Two Xboxes plus repair bill is a total loss of $1000.00.

I am writing to complain that I get no mail delivery on my side of the street. If I had known I had to pay for mail service, I would never have bought this house. It is unfair, backdoor tax of the people on this side of the street. If we wanted to have our mail delivered "closer", we would have to put a mailbox across the street in front of an elementary school where it would be vandalized and/or stolen by the school children or their parents. This box would only be accessible if we cross a busy highway state route 7 to collect our mail. This is both dangerous and unfair. The people on my side of the street pay taxes and rising post office box fees for shoddy service and dangerous inconvenience.

I never received a package that was on their USPS tracking website as delivered on 7/10/2009. Tracking Number is: **. Shipper address is: ** Cincinnati, Ohio 45202 per Brooke. I spoke with local post office, they cannot find it. It was the different mail carrier than our usual person that day. Jennifer, from local office in Temecula, CA, indicated that she spoke to the person that delivered that day. That person indicated they left a package but a different package not for my address.

I have an issue that needs to be addressed: I mailed a box with a jacket in it from Glendale, California, USA to an Australian citizen: **, ** Weller Street, South Australia, Australia 5034. He has not received it. Can you please check on the item, custom's form # **? Please, let me know if it left the USA as I have inquired the Australian post on the same issue. The post office just gives attitude and refused to answer my questions.

A lawsuit was settled in Minnesota. I received a letter telling me that they would be sending out checks on the 29th of May. I know the mail can be slow sometimes but not that slow. Can you tell me if or when that is going to happen?

I went to Massachusetts to visit family with my 3 month old son. My dad and stepmom bought him about 200 dollars worth of clothing since he grew out of most of what he had. I came with 2 bags and when it was time to leave, I had 4. I flew Delta (which I will never do again). The 1st bag you checked is 15 dollars. 2nd bag is $25 and for some reason they wanted to charge me 390 dollars for all 4. So, I decided to have my mom mail me the last 2 bags instead. She sent them on July 3rd and on the 6th I received 1 bag (the 1 that just had random stuff in it, of course not the 1 with the clothes). And it is now July 13th and I have not received the 2nd bag. All the post office does is "log" the issue. They should just be straight up with you and say, "Look it's not our fault you didn't get it insured or the label fell off. Or one of our workers liked what was inside. Better luck next time"...I'm so depressed because now my son has only 3 outfits that fit him and not for much longer. And my husband and I have no extra money whatsoever. Well I'm sure this will do me no good either. I just wanted to make other people aware so they don't go through what I did.

A non-altered flat rate shipping box, just taped edges only, for shipping flat collector magazines, and portraits should be charged the flat rate charge. My boxes were never altered, just flat. USPS website nor the rude counter girl named Debra, failed to mention this to me and did not charge me the flat rate charge. This is false advertising and a weights and measures violation. P.S. There are no signs whatsoever in that Main branch, stating this silent policy. Thank you for your time.

I had delivered a package to my mother that had birthday gifts and other things. I had shipped the package at the post office on McChord AFB, WA 98438 on June 26th 2009. She still has not received the package. I did not buy the insurance because that is too much money and I have never had a problem with you before. I did not receive a tracking number or nothing when I shipped the package. Is it just taking a lot time to ship the package or is it lost? After this experience, I am doing my package shipping through UPS, FedEx, or DHL. Since we are paying you to deliver our packages, we trust you to get the package delivered on time. There is no excuse why the packages get lost. Because of this, I am out of about $70. Thanks, USPS.

Well, I'm from Peru. My sister who is in Portland sent me a Sidekick Gekko about 3 months ago. Nobody got any clues about where my Sidekick is. No insurance. What can I do?

I am sending this in because we have put in many complaints against this post office and nothing has been done. We have had mail misdelivered and lost, and the postal carriers just not bringing mail. This has happened before in this area and postal workers have been arrested. We have called the post office and they don't even care about this. I don't receive my meds that I need to live on and other mail. Something needs to be done about this, they need to be held accountable as this is my life they are messing with.

On 7/4/09, I mailed 2 bills to AT&T. I dropped them in the blue mail box outside the facility. Someone must have taken both letters from the box. Commerce Bank of Kansas City notified me that one of the checks for one of the bills to AT&T had been fraudulently altered and that funds had been deducted from my account. I am sure that a postal employee had something to do with this. How can you trust the mail service now? Besides being threatened with phone disconnection since I am thinking the bills are on their way to AT&T, I am out of an additional $140.00 because of this postal theft.

My dad sent me a really expensive laptop ($1300) for my school from Greenville USPS branch office in Wilmington, Delaware. It was sent by priority mail. He paid close to $16 plus $3 in tape in the large box pre-paid priority mail with a standard shipping speed of 2-3 days. This was on July 3, 2009 at 12:38 pm. It has been almost a week now. I have made almost 20 calls to USPS to find out where my parcel is. All I have been told is that there is nothing they can do since it does not have a tracking number! What the hell do they mean by that? First of all, we paid $20 to have it shipped from Wilmington to Chicago. It’s not a free service that they are providing; it is there 100% responsibility to take care of each and every package they have equally. I asked them what my options were since the parcel has been lost now. I was told once again that they can’t do much since I didn’t have insurance! This is ridiculous. There is nobody who is really willing to do anything. I don’t even know whom to complain now! I just want my package!

This has been an ongoing problem since we moved here in October of 2009. First, our mail was being delivered damaged simply because the mailman did not want to close my mailbox lid during the winter months and so our mail would come in soaked and illegible. Many times over I complained and they would call and state the problem would be resolved, which after about 7 months of receiving my mail damaged, due to snow then rain, they finally started to close my mailbox lid. However, now I am not receiving mail hardly at all. As of this date, July 10th, 2009, it has been 4 days since we last received mail. Prior to that, there have been times where we do not receive mail. Incredible for a new homeowner. There are bill collectors calling and saying that our mail is undeliverable or returned to sender. Very confusing.

I have been receiving wrong mail, it being a neighbor's mail, constantly over the past 4-5 years. As of late, the mail that I receive is 50/50--50% belonging to me and 50% belonging to a neighbor with a similar address. I have contacted the USPS on numerous occasions, but to no avail. I am at my rope's end with them and am seriously considering legal action for what to me is a form of ongoing harassment. Can someone please help me?

The Randallstown branch post office forwarded my mail in error to my ex-husband forwarding address in Frankford, Delaware. Apparently, he completed a change of address card for himself and marked individual, but the postal worker just looked at the last name and forwarded all of my mail for up to two weeks to his address out of state. I inquired about this in person on 6/30/09 because when I went to get my mail from my PO box, I had only two catalogs and no mail. I went to the desk and spoke with the clerk. I explained to her that I'm a domestic violence victim who recently filed for a divorce and I wanted to make sure that he hadn't tried to do anything with my mail. I explained that I had the only keys to my box, but that I've always had a nice amount of mail to the point that I've been asked if I wanted to upgrade.

My daughter came home in June from medical school in Grenada. While she was home, she ordered her books for her last semester. We received her books and decided to send them on to Grenada so that she would not have to carry them as well as her luggage. I took them to the Post office here in Port Saint Lucie and the clerk told me that it would take 7-10 days for arrival. I told her that it was fine, they will be there before she starts class. This was June 18th. Twenty three days (23) later, she has not received her books, nor did she receive the other box with her soap, face towels, water bottle and other personal items. The post office charged me $112.30 for the two Priority mail/flat rate boxes with an additional $150.00 insurance.

I received a notice in my mail box on Monday, July 6th, that I had two envelopes certified mail to be signed and picked up. To this time (July 9th, 2:00 pm), no one there has been able to locate my mail. Very important documents are in there.

We were tracking a package that contained an iPod for my daughter. It arrived in Houston on Thursday, was to be delivered Friday. It did not come Friday, so we waited on Saturday for the mail. The mailman did not deliver it, yet tracking said it was delivered at 11:47. The mailman said he delivered it to our mailbox. We think he put it in someone else's mailbox by mistake. The USPS manager, Mr. **, said that someone may have followed the mailman there and stolen it. Yet, we were there watching our mailbox. The mailman did not deliver it to our house like he said. Someone must have opened it between Thursday and Saturday and decided they wanted it for themselves.

I ordered a product from Walmart.com, a $275 product mind you. I am currently deployed in Iraq, so packages take a while which is understandable. But I waited 6 weeks for this package and no word. I contacted Walmart.com to investigate, all I got was an automated email saying "please wait six weeks, then contact us". After getting this message on the seventh week, I gave up.

This is the second time that my rent check has been lost in the mail. I mailed it at the outside post office box outside the post office and it was never received by Dixie Park LLC, % Weiss, 1495 Lambert Ave., Flagler Beach, Florida 32136. I have been charged $15.00 to stop payment on my money order for $277.00. This delayed has been very inconvenient for both my landlord and myself. I would like this matter taken care of as soon as possible so this will not happen again. Thank you for your attention.

Since Wednesday, July 1, our mail delivery stopped. Yesterday, July 6, our personal mail (credit card statements, bills, etc.) was thrown on the stairs outside our building, instead of putting it in the designated mailboxes inside the building for each tenant. The mail was not separated, but was left as a pile. It was addressed to different addressees. Later that day, my neighbor brought me my GEICO bill. She told me that she found it on the sidewalk in front of our building.

So, apparently placing a change of address form when you move doesn't ensure that you'll actually receive mail at your new abode. At least not right away. See, I was recently put in a position in which I had to suddenly move out of my house. Myself, my brother and his girlfriend rented a house from an older lady month-to-month under the condition that she could ask us to leave at any time, with adequate notice of course. Well, circumstances ended up leaving her unable to give us adequate notice. So instead of picking up rent for the month, she came by and let us know it was time to pack up and find a new place.

I put a change of address in on 05/08/2009 and on 06/17/2009 and I did not receive my mail today. Instead, I received mail for the tenants that live in apartment 3e. I have called and have been to the post office to complain. I need my mail.

I have lodged several complaints about our mail carrier over the last 14 months. On June 26, 2009, I called 1-800-ASK-USPS to lodge another complaint. The mail carrier dropped my package out of her vehicle window. This package contained fertile chicken eggs. Since the person who sent it to me was told he could not put insurance on it, I was told that there was nothing I could do if there was a problem with the package. As of today, July 6, 2009, none of the eggs developed chicks.

A package was supposed to have been delivered to me on May 1. I did not receive it. So when I received my bill, I called the company; and they informed me that the postal service said they delivered it. Therefore, I went to the post office and made a complaint. Each time, they said the route supervisor would contact me. I have been there 4 times with no result. I paid AQ a total of $70, and I feel I should at least have been called.

I did not receive any mail on Thursday, July 2 or on Friday, July 3 nor did my neighbor. I did not get my 60th birthday cards before my July 5 birthday.

I purchased a phone accessory. The company shipped it out. The tracking number: **. The shipping went found until the package reach Huntsville. It said "delivered" but it’s not in my mailbox. I called USPS and they said, "I don’t know, it was delivered." This was the 4th or 5th time it happened to me. USPS is the worst postal service on earth. How can U.S. have this kind of service? Consequence: lost package and no refund.

Our address for the past 10 yrs has been **a State Highway 56, Massena. The mail deliverer stopped leaving our mail last year because she said the "a" did not belong on our address. She sent our mail back undeliverable even though she knew who we were, where we were, and that our address has been with an "a" since our mailbox went up. This is a business and it interrupted it. The 2 homes located on this property have the addresses as **b and **c. However, their mailbox is on the side of the road the business and houses are located.

I called the post office to let them know that we have been expecting a check in the mail that was mailed from a client and we have been receiving my neighbor's mail for the past few days and I don't know where my check is. I asked if there would be a way to reach the post person to find out and maybe he/she needs to check the street and make sure that they are doing their job right. The branch manager didn't care about the situation, said the client probably didn't mail the check, interrupted me while I was trying to explain the situation to her, and yelled at me that she would check the carrier's left over mail but other than that there was nothing that could be done. She also stated that she doubted that the check had ever been mailed. I was frustrated with the branch manager. I am undergoing medical treatment and she caused more stress to me as I was trying to see if we could resolve this matter in another fashion.

They deliver the wrong mail. Someone does not watch the street names. They just look at the numbers and just stick the mail in our box. We have not received mail that came from local address on several occasions. We have gotten cards in the mail that were open when we got them, checks and cash in the amount of $100 ($50 in cash and a $50 check is still missing).

The U.S. Department of State mailed out my son's passport on the 24th of June via USPS Priority Mail. I have called the passport agency, called the postmaster in Arkansas and in New Jersey, and no one seems to know where this package is.

On 6/15/09, I mailed from said post office (into their slot) 4 bills to be paid. One bill was not rec'd by Bank of America at P.O. Box 851001, Dallas, Tx 75285-1001. This occurred on a day. I had purchased stamps at the counter after complaining to the one girl there that with the crowd present more help should be afforded to your customers. Your employees are not helpful, at times surly and just don't seem to give a hoot. Not good for your image. Where is the bill that I sent? The once confident feeling I had for the USPS is no longer there.

Mail always delivered late (between and 5 and 6), sometimes delivered early afternoon when certain carriers are on the route. The mail carrier has a snobby attitude when asked why so late. I am disabled and have to walk after hours in the evening to cash my disability payment.

I mailed a certified check on Monday, June 22nd to my landlord and as of this day Wednesday, July 1st, my landlord has not received my rent. I have called the post office 40 times this week and they stated that a consumer report has been issued and no one has returned my call. I continue to contact my bank to be sure the check has not been cashed.

I am furious! I shipped out a phone for repair on June 23rd, 2009. It was sent out priority certified, which should have arrived within 2-3 days maximum. It was going out to the same coast, nowhere far. As of today, it still has not left Brooklyn (where I shipped it from). I called them and of course, the package is nowhere to be found! What kind of service is that! How do you lose a package? I tried making a complaint and nobody wanted to listen, and they kept saying I cant file an official complaint until 15 days after the fact. I am never using USPS again. I've always had nothing but problems with them. The facility itself is beyond horrible. Always packed, line through the door, because everyone is in the back laughing and not working. The two Chinese and African American ladies working at the mere two windows are slow as slugs. Horrible service. Talk about government services.

I collect antique postcards and other items from Florida. I make sure everyone puts on the envelop "do not bend". That must be a beacon for the postal employees who are half wits. I continually go to my postbox, which is about 6 x 8 inches and find my 8 x 12 in flat packages shoved in there with "do not bend" on the envelop. I have complained to the Orlando post office, but they are full of excuses and promises that never hold up. There is no accountability. They are all liars and fools. I have heard the post office may be shut down over time. Well good riddance. They are worthless now. I hope they rot in hell for the sins they commit daily with the consumers.

Due to the poor economy, I'm finding work where I can--currently out of state. I have tried multiple times to have my mail temporarily forwarded. The USPS has, multiple times, failed to do so. While the majority makes it, I get a call every 2-3 weeks with something else that didn't make it. Complaints to an email address get a long-winded reply and promise that someone will contact me at the number I gave. The latter takes 1-3 weeks, and then somehow, they find my home number and call that! How helpful! Except that, as noted, I'm not at home. They leave a number which is never answered and messages not returned. I simply have to hope for the best and lower my expectations.

My mail (specifically my packages) has been being held by this post office for the past week. The mailman started out delivering them as required and knocking on my door to give me my packages that don’t fit in my mailbox. But now, they hold and collect my packages and put the wrong date on the pickup slips to make it seem as if they have made multiple attempts of delivery over time, when in reality, they have not made any attempts. When I confronted the postal worker at the post office earlier today about this situation, she just said "we collect the packages for you". This is inconvenient and wrong of them to do.