USPS Reviews

For the past four months, our incoming/outgoing mail has been either lost or arriving weeks late. We are an advertising company and depend on sending/receiving invoices on time, as well as checks. This has been impacting our business heavily. It is hard to rely on mail making it to where it should when it should. Our company cannot survive with the USPS as is. Not sure if it is just Michigan being hit like this due to layoffs or if there is another problem. But I am going to be writing letters to anyone who will listen. There must be a solution on the horizon. This affects the economy as well!

For the last six months, most of my incoming mail has been sent back to sender, even though my post office box is open and paid for. My tax returns, injury lawyer mail, immigration mail, all have been sent back to sender. How do I know? The senders would call me saying that they have received their mail back since my "P.O. Box has been closed." So I finally decided to keep a track of all my mail being "sent back to sender." I would go to my lawyers and pick up the envelopes with the yellow tag that states that my box is closed in bold writing.

False adverting. No door-to-door delivery. Lost mail. Undo burden in having to prove you live in the zip code area to be permitted to pick up your own mail. First, the USPS advertises the Express Mail service as delivery to the door. People sending Express Mail to this post office are never told there is no direct to the door delivery yet they are charged for it. Tens of thousands of dollars are wasted annually by consumers using this service as well as Priority Mail.

I have been receiving someone else's mail several times now and someone is probably receiving mine. When I went to see the manager of the post office, he said, "Too bad." About two months later, I received some one else's mail again. When this happens, I think and say, if I'm receiving someone else's mail, then where is mine? And if he could just say "too bad," maybe someone should see him.

I shipped a package to family in Holland on January 20th. Asked for tracking info and only says it left Paris not showing any delivery on this package. No help when calling the International line in New York. Lost Package value 150.00.

The carrier does not seem to be focused on delivering the mail. I have not received my unemployment check and it has been over two weeks. Last time, he put it in my neighbor's mail. He talks on the phone often so maybe that's why. His name is Cassie. I have complained before and the manager said that he would talk to him. I cannot afford for my checks to get lost for any reasons. I don't know for sure but I feel that it may be a retaliation for complaining. Anyway, they are going to do a trace on the check. On 3/2/2010, there was a new carrier on my route. I don't know what has happened with my old one but I hope that this matter is looked into and that supervisors are not taking revenge out on the customer for complaining.

I had placed order from Wellica Nutrition. The package was shipped but I never got it. According to USPS (see below), package was delivered but it was not. It cost $59. I tried to contact local USPS but they told me that package was delivered. I complained a few times. It did not work. But what is interesting is that I had to get to packages same day. One package I got but it was insured and signature was required. I never signed it. Post woman signed it for me. Why? It is my signature that should be in there not her. So what should I do? It's not the first time they did that. I lost $59 and humiliated by post office.

I signed up for a change of address on January 12, 2010 on the internet. I received online confirmation and mail confirmation to my new address. I have yet to receive one piece of mail. I am expecting to receive a check from the city and other information that was handled far in advance of the move. I need to receive at least the basics of my mail from my former address.

The Post Office keeps sending my mail back. I have been trying to resolve this problem for almost a year. Some of the items returned were forms to be filled out for medical leave, insurance cards, checks, and now my 1099 form from my retirement income. I have talked with a person who called themselves the manager of the station in Midwest City. I have talked with my carrier. I have talked with consumer affairs. But no one has resolved the issue. It seems that no one cares about correct mail delivery anymore.

This post office has not sent me any mail. They have sent all of my mail back to the sender. I have called numerous times and today went to talk to the supervisor face to face and they refuse to deliver mail to my address. I rent the home from Alpha Property Management in Taylors, SC. I have missed very important mail and have had to pay late fees on bills that I never received because this post office refuses to send me mail. The USPS 1-800 number advised me to contact you all in the event that this issue was never resolved. I have missed very important deadlines due to the non delivery of my mail.

Many of the people posting complaints in this section (including whoever wrote the into) seem to think that the postal service uses taxpayer dollars to operate. Many of you seem to have legitimate issues with the USPS, but some of you need to get your facts straight. The USPS does not receive any taxpayer dollars to operate. Your taxes do not pay the salaries of anyone who works for the Post Office.

I never received an item that was shipped first class with a tracking number, but every time I spoke to my post office, it became my problem. I have been told every story possible without results. I have talked to more than five people and can’t get an answer. The trail went cold at my local post office, and just the other day I received mail that did not belong to me. So I’m thinking that's just what happened to my mail as well. This has me upset, to say the least. I need someone to check into this and give me an answer! I have called Action 6 News and have emailed the postal service and now Consumer Affairs. I have to keep going until I get results. This item is worth $150.00. I’m sure you can understand my concern! Thanks!

Sent out W2s at on 1/29/10. Just received a piece of one back today (2/24/10) that is absolutely shredded. It's so badly damaged I can't even tell whom I need to replace it for. Someone is not getting the required documentation to file their taxes because I can't tell anymore whom it belongs to.

I was expecting a certified letter with a check for $17,000 in it. On 2/6/10, I asked Mr. L how long it takes for a certified letter to get from Pittsburgh to Emerald Isle. He stated around 3-5 days. On 2/10/10, my cousin mailed the letter. I was out of town that weekend and on President’s Day, I checked my box and no slip was there for pickup. I work 10 hour days, so Thursday, the 18th, was the first chance to check. Jim, at the counter, said there wasn't any letter and asked for a tracking number. He looked it up and said it arrived Friday the 12th, was undeliverable and forwarded. I asked forwarded to where? He said he didn't know. I called my cousin and the only addresses on the letter were hers and mine. There wasn't anywhere to forward the letter to. He said he didn't know without seeing the letter.

I mailed a package on 02/04/2010 from the Sault Post office 49783 at 9:37 am to Canada and it did not arrive at all. So I called the 800 number they gave me. They told me there is nothing they can do about it since it was only First Class mail, that once I drop it off and pay for it, it is no longer their problem. If it gets delivered, it gets delivered; if not, they can throw it away, take it home or deliver if they feel like it. I then talked to the local post office in the Sault here and the guy named Bill, a supervisor, goes on to tell the same thing that once I pay for it, there is nothing anyone can do. If it gets to the other end, it gets there. Oh well, pretty much my customer is unhappy because they did not get the package they ordered and I had to refund their money.

I shipped an item with a value of $100 approximately with USPS on January 27, 2010 from Peoria, Illinois to Houston, Texas. The item is a book I was returning for a refund. I shipped the item without insurance using parcel service. I have the delivery confirmation number. Two weeks later, I realized that i haven't been refunded for my book by the seller so I went on the USPS website to check the status of the item. The item then was still in transit and until today, it still has the same status.

I recently bought a home and forwarded my mail the same day I closed on the home which was Jan 12, 2010. The start date was Jan 22, 2010. I knew that forwarded mail may take a while until I received it. I was told 7-14 business days. In the meantime, I never received a confirmation number from USPS. I called the local Post Office here in my small town of 700 to find out where my mail may have been and I was told to file a COA online which cost $1. I did just that and still hadn't gotten anything.

My priority package has not been delivered after 7 days. I contacted the Nanticoke Post Office with information and was basically told, “What do you want me to do?” I need the package to be sent to the destination. I’m unable to put a cash settlement value as items are not replaceable.

On February 4, 2010, I mailed three priority mail packages at the Durham, NC post office. One package for Alaska, another for New York, and the third for Seattle. Both packages for Alaska and New York were received, but the package for Seattle was never received. I had the packages insured, and the post person asked if I wanted signature confirmation, and I declined. What she didn't tell me was that insuring the packages is useless without the written confirmation.

I ordered a gift for some from a company located in California. The order was filled, the item was sent in first class mail with delivery confirmation, and I tracked it. The item was processed through the Los Angeles sort facility on February 11, 2010. There was no further update. On February 18, I contacted the post office and I was told that they could open an investigation, as the package should not have taken that long to get from California to New York. I was assured by the representative I spoke with that I would receive a call back with an update within 2 business days and that since my local branch was open on Saturdays, it would count as a business day. On the second business day, when I had heard nothing, I called back and I was told that there were no updates. The representative was incorrect and I would not be receiving a call back until February 23, the reported due date on the investigation.

After five calls over 3 weeks and many hang-ups I finally reached my mailman today. He had dropped a cardboard box in my mailbox--too large to retrieve. The metal lip or frame around the box prevented me from pulling it out. He claims he left it on the counter the next day and it had to be stolen, which is quite unusual with a double-locked door. I never received it. Last week, we had four 1099 IRS letters that were not delivered. The management firm sent them to me and I delivered them. All had been properly addressed to four residents of the building. I had no trouble delivering any of them within the building. I don't yet know who had sent me the cardboard box package as I have not as yet been billed.

I ordered a resistor from a company in Florida on Thursday, February, 18 2010 and had the item shipped using the "new" priority mail from the United States Postal Service. The box was entered into the system on Friday morning. It is now Tuesday, February 23, 2010 and no one can tell me where my package is or when it may be delivered. I truly believe this is false advertising. Or there are two definitions to the word “priority.” The public’s definition and the postal service’s definition. Save yourself the money and the hassle and avoid "priority mail": just use regular ground and it will probably arrive sooner. I stayed in a hotel in Mississippi for two extra days waiting for a package that I was misled into believing would arrive in 2 to 3 days. Plus, I will probably never receive the package I paid for.

I bought a product and it was shipped via USPS media mail, 2-9 days. It has been 14 days and it’s still not delivered. It has been sitting in Capital Heights, Maryland for 4 days. I needed this mail to load software on a computer that I had sold. Consequently, the buyer got mad and canceled the sale. Therefore, I lost my $75.00 profit on the sale. To me this is unacceptable!

The U.S. Postal Service was electronically notified by the shipper on January 28, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if or when available. No further information is available for this item.

It’s yet another Saturday with no mail delivery. I live in a residential building. No mail service. I don't understand why. There is Saturday delivery in the area, but I think the part-time mail agent is lazy and just skips this building.

I have to go to this PO every Saturday since the hours changed and they no longer open at 8:00 during the week. What a chore it is every Saturday. The "call window" when you're just there to pick up a package is always closed. Everyone is standing on one line (and I mean there's always 25-30 on the line) and usually just two employees working the window. This means they are taking care of money orders, stamps, packages and everything else people may need. I spend at least 20-30 minutes every Saturday just to pick up a package. It's ridiculous. Today in particular...only one employee at the window for my first 15 minutes on line.

US Postal Service keeps billing me incorrectly. I pay by credit card and when I talked to the supervisor, I was told that they never actually account for the stamp stock for each day but only tally payments received for each day. This means they will never find out if they have collected extra money for the sales that was conducted for that day. I have receipts and they have acknowledged that I couldn't have asked for that many stamps. I paid five times more than I should have.

Over the past ten to fifteen years, our Postal Service has been inaccurate periodically but steadily. Mail for 7528 Charlotte might go to 7528 Harrison, just a block away. Next door neighbors have had similar problems like when I get the mail for 7532 Charlotte at 7528 Charlotte address. It is not just one or two people, it is the whole two block area from 7528 Harrison to Charlotte to Holmes.

On February 13, 2010, I delivered and paid for priority mail package to New Jersey. An employee revised the package and charged $5.65 for the service, including delivery confirmation. February 15 was a holiday, so we expected delivery at the destination on the 16th, only to find out through their site that they had instead misdelivered to Lancaster, PA on the 15th!

I sent an expensive package to France and the recipient never received it. The Post Office shows on their website it was delivered, but told me that I'm out of luck and have to eat my losses, there is no compensation. The package never got sent back to me either. It was shipped November 25th 2009.

I ordered a phone from Tracfone and received it via FedEx. When I returned the phone through the USPS and got a tracking number for the shipment, both FedEx and Tracfone deny ever receiving said package. I have contacted the USPS and they have confirmed that the package arrived in Plainfield, IN. 46168 on February 6,2010 at 11:22 am.

I sent a package to my brother-in-law on the 15th of December 2009. Now, on the 18th of February 2010 he still has not received it. It was a package sent from France from the national postal service, "La Poste". I have conducted a track on the package and it is recognized to have left the country on Dec. 22, 2009. Which means do I have to track this order? I lost an art print and Christmas presents of $55 value plus a shipping expense of $28.

Over the past few weeks I have received my mail only a few times. We recently had a bad snow storm and so I realize the difficulty of delivering in the snow. One whole week went by with no mail delivery and when we did finally get our mail, it was not a week's worth. I fear mail theft or identity theft. This week, for example: no mail on Sunday (USPS closed), no mail on Monday (National Holiday), no mail on Tuesday (unacceptable), no mail on Wednesday (unacceptable). I fear we are missing bills, important correspondence, and other necessary items.

I have lived in my house for 4 years, and I only receive mail on a couple of days during the week, because the carrier refuses to deliver. We live in a small cul-de-sac, and she will not deliver when cars are parked on the street or on trash day. Mind you, the boxes are never blocked by at least 15 feet. She refused. She also wrote comments on our mail and told us to parallel park, which is impossible because we would be blocking the neighbors from parking. When I spoke to my neighbors, they said she always refuses to deliver.

I presently have two post office boxes in the Newton, New Jersey post office. One box ** is personal mail and post office box ** is business. The 8xx box I have had over 20 years the ** box over 11 years. The personnel in the post office staff are very familiar with me. The fees on my personal account became due. At the time I wanted to pay my fees to Anna, I was told it was too soon. She could not accept payment. The post office in general has cut back their services that the line is out the door all of the time with only one person on the desk, making people wait approximately 1/2 hour to process any mail problems. In the past several weeks the line out the door did not give me enough time to spend and wait for the poor one person left at the desk to handle it all.

Starting back in May 2009, I have been trying to get my ID from DPS and my Social Security card from the Social Security office. I have been to both locations 3 plus times. And every time, I have been told my card has been sent, and every time, I am told the postal service has sent them back. It's been since May, and I still do not have an ID card. I had my social security card sent to the Social Security office.

There were 100 people on line and 3 people working behind the counter. There were 2 girls that came out sporadically to ask anyone picking up an item. One person behind the counter was doing passports only. I asked for the manager and she blew me off saying this was after a holiday. How can you run a po with 2 people working the counter and 2 supervisors doing zippo. I want this relayed to the post master general's office.

I had ordered education materials and books. The total was $370. The post office stated that they left it on my apartment porch. I was home the entire time and had checked periodically throughout the day, but never saw a package.

I moved to Waukegan on November 2009. The first incident happened a few weeks later while expecting overnight urgent documents. The postman rang the bell and I answered and went downstairs to meet. He was already gone and left a notice. I called the 800 number to file a complaint. They told me a manager from Waukegan would contact me which never happen. I went to the post office. I spoke to the manager. He said he would speak to his employee.

I submitted a change of address on 11/22 (Confirmation Code:0932-6900-0499-8630). I have 3 packages that were delivered to the door of my old address in Georgia and left outside the apartment where I used to live. This is what I was told by the actual mail carrier who dropped off these items. He said he would try and locate the packages but I never heard back from him. I was contacted by a young lady at the post office who said they were still trying to locate the packages but that's been 3 weeks now. The tracking numbers are 03092880000068414702, 9101128882300925615234, & 9101785091401311736562. Packages have been missing since December 14th. All were items I paid for through PayPal online for items purchased. $11.74 for one package, $4.99 for one package, and $5.04 lost from the 3rd package.

In August of 2009, I started receiving unemployment checks. I was receiving my checks on time up until January 11. This was the first check that I didn't receive and still haven't received. I called unemployment first to make sure it was nothing on their end. After I established that it was not unemployment fault, I then placed a call to my local mailing station which is located in Suitland.

I moved from a hotel into an apartment house and change our address two weeks ago. Now, the post office said they can't change our mail because were we lived was a hotel. They told us it's up to the manager of the hotel to send it back to the post office. So we called the hotel manager and was told he will not do it because he doesn't have time and we have checks from the government that we will not get on time. This is not right or fair. It used to be when you changed your mail that was done. Now, they have the right to keep your mail if the post office does not want to change it. We have lived in a lot of hotels before and have never had this trouble. We have always changed our address. We won't be able to pay our bills if we don't get our checks on time and that's not right.

I recently purchased two professional photos of a sporting event we attended for my son's birthday. We live too close to the post office to receive home delivery, therefore, we have a post office box. The PO Box is approximately 4x6. One of the photos is 9x12. These photos were sent in a cardboard mailer clearly labeled photos enclosed. The post office employee bent this mailer in half and stuffed it into our box. In the past, whenever something arrived that was too large to fit in our box, we either received a notice to pick up at the counter or another larger set of PO Boxes are used. While home delivery is free, we are paying for our PO Box and "service." The photos were $56.81 including $7.95 for shipping and mishandling. Both photos are bent and creased.

Mail is being delivered to me on a very erratic schedule. I have both a PO Box and a physical address. I travel a lot, and I didn't pick up the mail from the PO Box for about a week. When I got there, the key didn't work. I asked the clerk for assistance and she told me that the box was closed for non-payment. Apparently, I missed the "Pay By" note that they usually put in the box. So, they changed the key. But, they had my mail. I paid for the box, plus a "restoration" fee and got my mail.

I purchased my home in 2000. I was here less than a year before I stopped receiving mail. Days would go by and nothing would arrive. I contacted the postmaster and was told a dog was loose. I asked why I had not been notified and no answer was given. I had a blind dog with cancer that would escape the backyard to sit on the porch. Although she may have been startled by the mailman, she loved men so she never was a threat. I received a bundle of mail with a scrawl "dog loose" written by the mail carrier the next day.

Postal employees from GA obviously stole all the Christmas presents that I sent to my son and his family. I mailed the package to Peachtree City, GA 30269 with Christmas presents from Flint Township on 12-16-09. I made inquiry on 1-17-10 as to status of the missing package. I was given a case number and told I'd receive a call back in two days. I never received the call. I called again on 1-26-10 and was told I could call Consumers Affairs for my location, which I did. I gave the information to Tamela and was told I'd receive a call back for more specific information that day or the next. I never received that call either.

I ordered two textbooks online from Amazon.com with expedited delivery. This book, Basic College Mathematics (6th edition) by John Tobey, was said to be delivered on 2/08/2010 but we never received it. When we asked the postal lady, she said she did not deliver and she would look for it. I went to the post office to follow-up and was told that the postal worker now stated she delivered the book. I spoke to Juanita, a supervisor, and provided her with information on the two books that I ordered one that I received and one that I didn't receive. I checked with the supervisor again today and the postal worker is still saying she delivered the book. There is someone at my house at all times because I am disabled and do not work and my daughter who is a senior is home schooled. I need someone to either find my book or repay me for my book. The price of the textbook is $50.98.

I have a complaint about not receiving packages that are sent to me from various family members from New York and West Virginia. I have been experiencing problems with the post office here, as long as I have lived in Mooresville, almost 2 1/2 years now. From not getting bills to not getting the priority mail in the standard 3-5 days. The first package that was sent to me was sent in October of 2009. It was sent from Walton, NY, and it was sent priority mail. My mail box is in a complex, so the box is not as big as a standard size mailbox. I received a note on my door, that the package was at the post office for pickup.

I put in a request for address change and was receiving my mail which was included checks from the insurance company weekly, then all the sudden the checks stopped coming and the insurance company was mailing them. I'm missing two month of checks worth $2400.00. They were not sent back either.

The postal system like our government suffers from foreign and criminal corruption feeding off the people the reason for so much complaints. I've worked as a dedicated, unpaid worker and walked 10 times the distance, endured the weather, consumer's abuse but the worse is those squanders running things. They will get their reward soon! The UnAmerican assault on the true Americans/Christians/volunters is pure devil driven! I've been too sick to go out so I tried to mail two sermon CD and bulletins to our shutins. I put almost $1 postage on each evelope and the PO lady said I had to double that for delivery 10 miles away! While the devil-possessed money lovers send their unwanted lies and cheat-ads for pennies duplicated every day or week! The consumer pay inflated insane prices then has to pay to haul junk mail away. I would not use the "service" ever if we weren't hostages of democrat/liberal insane takeover. No choices! It was much better 60 years ago!

I have a daily mail pick up. At my location, there is never a problem when my regular driver is working. However, when he is on off, or they have him delivering mail instead of just his pickups, I always have a problem getting my mail picked up when I call to see if am going to be picked up. When my driver does not show up on time, Mrs. ** has answered the phone for me, and has always, and always had a very bad attitude, and does not care whether my mail gets picked up or not. I explained to her that on the 6th, I had 3 tubs completely full of mail, and several boxes, and that no one picked up my mail. All she said was your, "driver will be there". He never showed up.

I have a mail box along a public street. I live on a street behind a bar and frequently, someone will park in front of my mailbox. The letter carrier will not step out of her truck to put my mail in the box! About 3 or 4 steps! I haven't had any mails delivered in a week! This makes it hard to get my bills paid on time if I don't get them! I can't ask people not to park there because it is a public street. Can I affix a box to my house and then she will have to deliver the mail whether someone is parked there or not? I have been late on bills and had to pay late charges because of not getting my mail delivered on the day it was supposed to be delivered.

I printed a Customs Declaration & Dispatch Note from PayPal. I did not use it, it never left my city. However, it took five days from the date shipped to the date back to my porch. I have had packages sit at my post office many times due to the fact that they don't come to my house everyday. This took me out of the time frame to be able to void the label through PayPal. I was told that I have 60 days to receive a refund on services not rendered on a shipping label. This means not delivered from what I am explained.

U.S. Post Office 9th and Market Street , Philadelphia, Pa 19107 - Philadelphia's Post Office in the hood. The first of the month, the end of the month really doesn't matter. Hours 8:30 to 5:00 [they] Just may have two windows open and always a line going out the door. No service window, no machines to purchase stamps. Our senior can't stand in line for one stamp. What happened to customer service? I've contacted Consumer Affairs numerous times. It's been a year and no change.

I went to mail a shoe box package that was clearly marked "fragile this side up." The woman dropped it in the bin and said that she didn't know it was not empty. She was not sincere in her apologizes and now, everything in there is probably broken. I was sending it to my grandson in Florida. She didn't care at all. The package made a loud sound when it dropped. This post office is always very rude they should be written up. I find this completely appalling. I asked her why didn't she wait until I was done with another piece of mail and looked before she dropped it. She didn't answer me. I want the post office written up from the post master.

I filed a complaint three times and I have been having problems with my mail delivery. The post office told me to get a P.O. box. I was told before that there were options that would not cost me.

For the second time in 6 months, I have had a package sent via USPS (with a tracking number). It never arrived at its destination. In both of these cases, the status trail just "stopped" and the package was never received. The last one seemed to go back and forth between two offices for a number of days where the trail finally went cold. I do believe the employees are stealing on a regular basis for this to happen to me twice alone.

Called postmaster at local office to complain about carrier cutting across the yard in the same path every day. Following day, no mail delivery to my house but to neighbors. Called postal inspectors about the holding of first class mail, got told to talk to customer service and transferred. Apparently the computer system went down and I was to be called back by supervisor.

13080950000018938656 Filed this claim. Insured a crystal music box that I purchased for my Mom's Birthday for 200 dollars. Box was shattered and shipping parcel was soaking wet and other item was ruined. I filed this claim and they are requesting a receipt. The lady at the post office told me I didn't need to keep the receipt if I insured the item. There was an apology from the postal carrier inside of the box. I want my money now!

Our home burned to the ground on New Year's Day. We changed our address online and paid the required $1 and got confirmation that our mail would be forwarded to our new temporary address. Since that time, we have received an occasional piece of mail, we have had mail returned to sender stating that the residence is temporarily uninhabited; we have had our personal and financial mail placed in a neighbor's box. We have absolutely no idea on any given day where and if we will get our mail. We have called and complained twice to the USPS. We were told that a supervisor would be in touch with us in 2 business days. That was a week ago.

Before Christmas, I dropped off a package at the Harrisburg NC 28075 post office. The package never arrived at destination. I was unable because of surgery to get back to post office until about 10 days later. The clerk, and post master said that the package was sent to "unclaimed" mail in Atlanta the day before. They say the label must have fallen off. I explained the package contents and they knew of the item. I then with the postmaster filled out a form to have them mail the package back to me. The postmaster said there is nothing else he can do in the matter. The package was described perfect and being Christmas gifts, they were all marked with names on them. Does the post office really try to locate the package, or do they just keep the gifts and spend the gift cards? How can I get this package back? Please help.

On November 9th, a package was shipped to me from this post office. I started actively tracking the package on December 9th, thinking that one month was a descent amount of time for delivery. Since then, I've had nothing but frustration with this package. I've had my local post office call me, saying they can't help because the package hasn't been delivered to them yet. I've had to file three complaints before consumer affairs became involved, and they referred me back to my local post office (who of course can't help).

My wife and I are getting a divorce and she moved and turned in a change of address form for mail with her name and only her name on it. My mail carrier assumed that she meant a family plan and returned all my mail as undeliverable. I have made repeated phone calls to the post office and they have told me that my mail is in a warehouse in San Antonio (about 90 miles away) and that it may take up to two weeks to get it to me.

I would like to clarify a complaint I made about a Port Wing post office misunderstanding. I was simply trying to determine whether I could receive mail! In my frustration this was possibly worded a bit strongly, and now that I am going to be able to receive mail. Hooray! Hopefully, everything will be amicable from this point forward. Thank you and the Port Wing P.O. for addressing this in such a timely manner and permitting a satisfactory conclusion for all involved! Successfully resolved!

However, I began hearing that people were sending me mail and having it returned because the US Post Office claimed I had "moved and left no forwarding address."

In December of 2008 I paid for a P.O. Box online. I printed the papers as instructed and went to my local post office. The employee told me that he didn't know how to issue a box that was paid for online. He instructed me to go to another location, but I didn't want another location, this post office was nearest to my house.

I had an insured package left at my apartment door on February 1, 2010 at 2:00 in the afternoon by our area postal carrier. However, the package was stolen. If it is a policy or procedure by the post office to leave packages at apartment doors, then can't the policy be changed to leaving a postal slip in one's mailbox, so that would ensure a more secure way for the consumer to get their products. This procedure makes me wonder if the postal carriers are stealing a lot of items that they claim to have left at a resident's door. They supposedly don't have to have a signature, so how would the consumer know if they ever left it.

So I was expecting a parcel/package from a close family friend from whom I purchased some awesome hand-made jewelery (not really expensive stuff, totally not worth stealing). She lives in MN, so she decided to send it USPS, since neither of us had ever had a problem shipping or receiving from them before and it was cheaper than sending UPS or FedEx. She told me she put the contents in a small white hard box, placed them in a manila parcel envelope, and completely sealed the flap and even added tons of tape.

I shipped out a package from USPS in Parsippany, NJ about three months ago The package contained a heart EKG monitor that was supplied to me by my doctor through a third party vendor by the name of Ambumed in Glenelg, MD. After I was finished with the product, I shipped it out back to Ambumed via USPS. Since I never heard back from Ambumed as to receiving the package I sent, I assumed they had received it and thus threw out the tracking number. However, three weeks ago, I received a call from Ambumed that they never received my package.

I know this is going to sound awkward, but please do not judge or be rude about what I am saying. I am an employee of the USPS. It really hurts to know that I love my job and my customers as much as I do and have people that feel horrible about us. Please don't assume that because your experience is bad, everyone that works here is all the same. I take pride in my job and am doing what I can for my customers. I try to treat my customers as I would want them to treat me. I have made friends with a lot of people on my route and try to learn everyone's thoughts on what can be done to better things on my end. I choose to do this because I love it.

For several weeks, I have had spotty delivery of my mail. I live in northern Minnesota, so snow and ice are a norm here in the winter. Today I received a letter from the post office, in my mailbox, mind you, that my sidewalk is too dangerous for the postal worker to use. I find this suspect as if it was so dangerous, how did he deliver this notice? And since he did deliver the notice, it seems pretty childish that he wouldn't deliver my mail at the same time. Instead he holds it hostage. I am really sick of this. What is it they say about the USPS?

I am so tired of entering the post office in a smoke-filled haze. The postmaster smokes inside the building, or else he stands out at the back at the door and people have to wait for him to get done before he comes to wait on you. He even left a burning cigarette laying on the table by the window when he saw me pull up, and he went into the back room to get the window, so he can wait on me. Meanwhile, this cigarette is still burning and entering my lungs! There is a law (Is there not?) that states "No smoking in federal buildings." I don't want to inhale his dirty smoke into my lungs!

I spoke with, as well as e-mailed Joanne *** at Consumer Affairs about a lost book that I mailed. An empty envelope was delivered to the customer. It did have the original packing slip enclosed, but the book was missing. The envelope was torn open. I sent Joanne *** a picture of the ripped envelope, as well as a copy of the packing slip and a copy of the product price with shipping. I have not heard back from Joanne *** as of yet. Please respond to let me know if the e-mail was received and when I could get reimbursed for the lost mail. The total is $26.94, including shipping. The envelope was sent media mail, and was not insured. However, I spend an average of $100.00 to $200.00 a month with the U.S. Post Office on all my mailings. I am a regular customer and would appreciate that I get compensated for my loss. Thank you for your time.

About two weeks ago I made my change of address. Since until yesterday (01-29-10), I had not received anything online to see the tracking of a check that is very important to me which had been returned to its sender. Today I called the office of La Belle and Mr. S. is treating me with very little willingness to help, saying the carrier (Mrs. L.) of the area later called me. After four hours, I again called on Mr. S. and the answer was the same. At this time Mr. S. were upset and the carrier never called me.

A postal carrier has been assaulted in the complex. The postal office has put papers in the hallway stating for NYC housing to fix the lighting fixtures for safety to enter the building. My hallway has been in the same condition for many of years thus far and never has the mail person been assaulted. I call the Post Office to address the issue and I was informed that until housing make the necessary adjustments, there will be no mail delivery or tenants to pick up their mail at the post office. All mail of the tenants will be returned to sender.

A shipment of new 22 hardcover books from LaVergne, TN worth nearly $700 retail simply disappeared. Shipped media mail (at $16.35). The 30-lb. box was shipped to CA by mistake. In route back east, the box apparently was damaged and may be sitting in either TN or CT. I was told that media mail is considered "less than junk mail," said a postal clerk.

As I checked my mail on January 28th 2010, I noticed that I had received two W2's from a company I used to work for. It looked like they had been cut open with a scissor (five long cuts on each envelope). My social security and other sensitive information is on my tax statements. I am worried about identity theft. What can I do?

This post office has not been able to locate an address for one of our customers. We have verified the address multiple ways and for months, they have been sending our mail back with a question mark. I tried to call them to find out why but their phone number online is wrong and as I called a nearby post office, they gave me the same wrong number. If we can't get our bills to our customers, they won't pay.

I used Click-N-Ship and got billed twice for the labels I printed, I signed on right away and sent USPS an email about their overcharge and asked that they reply right away so I didn't have to dispute the overcharge with my bank. I got no reply. So I went in and looked for a place to ask for refunds on labels printed and requested the refund. I heard nothing for a week, so I had to contact my bank to request the refund since you only have 30 days to dispute a charge. This service was awful. They had my money and a response would have been nice. Now today, I finally received a response but could be at least 2 billing cycles before a refund. This is outrageous and I will never Click-N-Ship again. I will no longer use this service until this problem with usps.com is resolved.

I shipped a package of seeds to a seed company in Maine. The package was insured for $2400.00, the value of the seeds. The package was shipped in Nov 2009. Mid-December 2009 I had not received payment for the seeds from the seed company. I contacted and they informed me they had not received the seeds. I went to my local post office and spoke with the post master Phil **. He did a search and it came up the package was sent to damaged claims in MA. I then filed a claim report and it was mailed on Dec. 20 by the Little Mountain PO. I have checked on the status of this claim at least monthly sense. There is no concern to follow through by the post office. I can not talk to a person, the system is all automated.

I want to send the tracking number of the package I just mailed to my grandson so he can track it. I cannot be sure which/what/where is the correct number.

Several times I and many others complained about the service that we receive at this particular post office. Since then, they have commenced to conspiring against me. For example, I have a post office box and the staff never put slips in my box to pick up my mail. I have had items returned and so forth because of this conspiracy. I guess that I have complained about their services so much that they are showing me that I am correct by not providing me with professional services. I have asked to speak with the manager several times and he stated "tell her I am on a conference call". You see, the staff is the reflection of his leadership.

My son sent me a package. He was told that it would arrive on Sat am around noon. It is now 3 pm and there is still no package. I called to track it, and was told that without a tracking number it cannot be tracked. They cannot use the name, address or phone number! How sad is that! My tax dollars are at work again! Of course, I do not have that. I had somewhere to go to and missed that and am still waiting. This is the worst CSR in the world!

For as long as we have a had a certain mail person, our mail has come in the ** dark in winter, which doesn't bother me much when the weather is good. But she seems to make a special point of coming in the dark when the ground is slippery and dangerous. According to the post office, the mail should be delivered by 5 pm. She often delivers after 5 pm and sometimes as late as 7pm!

The tracking number of the package I sent to my buyer on December 18th 2009 showed that it was delivered; however, it never arrived. After calling several times, I was told by Chris ** at the post office in CA, 92115, that the carrier named Henry ** admitted that he scanned delivered by mistake, and it should have been unable to deliver because the zip code was 92111 (somehow it ended up there). Then, according to Chris, Henry again admitted that he made another mistake of forgetting to scan the package as returned.

We have not received mail for two days except for packages on 1/19 and 1/20/10. We always receive mail, and specifically, we should have received Netflix on 1/20 and a mail from EDD on 1/21/10.

My daughter had lived with us and when she moved, she filled a change of address form out and checked family for her family and it transferred all our mail. We are the head of the household. I called and filed complaint wit postmaster general she contacted Edwardsburg post office. They in turn called me and said it was an easy fix. Well, it has been about three weeks still very little mail. I have been unemployed due to recession and was approved for the Obama trial loan modification. I made all three payments according to schedule then called to check about fourth payment. I was told loan was sold. Notice had been sent to wrong address so now me and my family may lose our home due to the post office not getting us our mail.The Edwardsburg post office told me, "That's my problem. Deal with it." Now, what if we lose our home?

Today, my birthday, the postman buzzed me down from my apartment to collect a couple of packages that wouldn’t fit in the mailbox. He also handed me a pile of mail. I went back to my apartment and sorted through the mail for expected birthday cards, only to discover a USPS envelope containing an empty and deliberately torn envelope from my parents, addressed to me. As reported by my father, at the time it was dropped in the mail, it contained a singing birthday card and a personal check, all taped securely in the envelope.

I sent an EMS package from Japan to a valid address in Ranson, WV USA with two phone numbers written on the front for the person I was sending the package to. The package came back to Japan with a "Return to Sender" sticker over the address and a sticker on the back saying that one attempt was made to deliver the package. (There are three spaces for delivery information on that sticker but they only used one. This information can also be validated by EMS tracking) The house and business, a well-known mechanic shop, is within clear view of the post office. Also, I noticed that it took 6 days to reach the States where the usual EMS guarantee is three to four days. EMS tracking shows that the holdup was by USPS. This has happened two years in a row but I didn't complain the first time.

I went out of town on December 18, 2009. Before I left, I filed a "hold mail" card with my local post office. I was gone for 16 days, until Jan. 2, 2010, when I requested my held mail be delivered. When I arrived home on Jan. 2, I found five items in my mailbox: the "hold mail" card, two pieces of junk mail, my water bill, and my mortgage payment notice. What I did not find was 16 days' worth of accumulated mail, including my gas bill, my phone bill, and my car payment notification. I have spoken to the USPS manager here twice.

I sincerely appreciate your action on this matter. I'm lost with out your help. Hope you can help me please. I purchased a radio scanner over the internet from a person whom I don't know. Tracking number is 0309 1830 0001 3305 3490. This package left from Maryland on 12/26/09. This was supposed to go to San Francisco 94140. It arrived in Sacramento on the 2nd of January 2010. Up till now it's somewhere in Sacramento. I called the post office where supposedly my package is and they don't know anything about it. I called USPS at 1 800 ask usps to file a complaint.

Yesterday, the mail failed to be delivered altogether and this happened a few weeks ago as well. Businesses run on the delivery of the US Postal Service and I would like to understand how this can be resolved.

This is the second complaint I've filed. I have been receiving mail addressed to other people at my address for 7 months now. I leave notes daily for the carrier. I have called weekly for the past 7 months (yes, I'm insane) to the Wilcox/Hollywood post office supervisors, all of whom have promised to stop putting mail in my mailbox. I am the only person at this address. No other mail should go in there.

I sent two pieces of mail with important documents to Clemson, SC on January 4 to an apartment. Recipient failed to get them within five business days. I contacted postal service’s 800 number and was told they would get back to me within two days. They failed to respond. I contacted them and was told if I didn't send it with confirmation, there was nothing they could do. In addition, the representative failed to transcribe the zip code correctly. I followed up with local center and was given the same story if I don't pay for more than first class postage service, I can't be assured that the US Postal Service will deliver the mail.

I mailed three packages on 12/22/09. The total cost was $29.12. One package was mailed to California and it was received by the recipient. Two were mailed to Tennessee to two separate addresses. One was received on 12/24. The other, which was sent three day mail, has not been received by the recipient. Unfortunately I did not purchase the insurance or a confirmation of delivery. I have also misplaced my post office receipt; however, I do have my credit card receipt showing the post office charge for $29.12.

Ordered a product about a month ago from a very reputable seller. The seller provided tracking information of which I have monitored every day. For the first week, the package stayed at the original shipping location unmoved. The following week, it was shipped to some place in New Jersey, where it then sat again. A week and a half later, the package is moved to a town in New Jersey that is almost an hour away from the previous location. It's now nearing the month mark and the package is still sitting at the location in New Jersey. The package was sent via priority mail.

On Monday 1/17/2010, I found a notice in my mail box that an attempt was made on Friday 1/16/2010 to deliver two parcels. These parcels were medicine that I needed from the Veterans Hospital..

I moved back to Hawaii from Los Angeles and used USPS to ship my belongings back. Upon arrival of one of my boxes in Hawaii, I opened it only to find that my belongings had been gone through and roughly half the contents of the box were stolen, they also refilled the box with miscellaneous trash to make it look full again. When I shipped the box on 12/30/2009, it weighed in at 68lbs and have receipts to prove it, but when I received the box on 1/14/2010 it only weighed in at 56lbs.

A debit card and pin number was stolen from my PO box and then used to withdraw $1,186.00 from my checking account. The postal worker handed my mail out. I've complaint about missing mail in early 2009 and had the box re-keyed. They were giving my mail to this person over the counter. They are refusing to respond in writing or prosecute the individual, saying it was a mistake. They did place a note on my PO box saying not to hand the mail to anyone. I want action taken. Either with the person who stole my mail and used the debit card or with the employee who went against policy and handed my mail out. The bank is refusing to credit my account for the stolen money, stating the person had access to my PO box.

I mailed a package to Isiolo, Kenya taped and sealed by me in a special way, known only to me. And when it arrived, received and opened, the items had been stolen out of the package. The package tape job had been cut. The package was opened and the items were stolen out of the package. It was then re-taped to make it look like the package was not tampered with. That tells me that someone within the post office system stole the items. They are the only ones protected by the post office buildings and rooms where they could have done this without being caught. Or, there could be more than one low life who stole those items.

I place a letter in the mailbox on Washington Street, Downtown Boston. The letter was addressed to Peabody, MA address. Letter was not received by addressee. I had a small item in letter which may have prompted curiosity and potentially opened, that's my thought anyway. I'm very disappointed!

I am preparing to move. My fiance has been attempting to get rural mail service which was present when he purchased the property 9 years ago. The postmaster said he was .7 of a mile too far for delivery. He also said the seasonal neighbor could not receive mail. My fiance researched this and spoke to several postmasters, including a regional one, and was told that he could get mail if his next door neighbor requested it as well. My fiance took the form to his neighbor who filled it out and (my fiance) took it back to post office because his neighbor is reclusive. The postmaster went to the neighbor's residence after dark on Sat. night, 1/16/2010, on the pretense that his father's house had frozen pipes. Unfortunately, his brother (another postmaster) occupies that house and was 5 miles away, so this was clearly a ruse (not his house, occupied and temperature 40 degrees).

We have lived in the area of Central, Louisiana for approximately 15 years. We use the post office located in Hooper Rd., Baton Rouge (this post office is located in the heart of Central). The postal worker in the office, "Alex", is very, very rude. I have come across many people in my time and have dealt with rudeness on many different levels. However, this particular man is the worst my husband and I have ever seen. He is rude to seemingly everyone who comes through this post office.

To start, there has been weather causing roads to be closed so traffic cannot get into or out of our small rural town, so we understand that mail can't get in or out either and mail won't be delivered. However, when the postal carrier that delivers your mail on a rural route fails to deliver your mail in a timely manner, there are problems that arise. We never got a note or phone call stating that our mail was not being picked up or delivered, we had to make phone calls to find out why.

I shipped a package from NH to Winfield, AL and it weighed 8 lbs. When the package arrived in AL, it was empty. How does that happen? Don't drivers clean out their trucks each day? There were Christmas presents in that box that didn't get delivered.

The post office did not deliver my SS check. The following are names and numbers of people to contact in Savannah if this happens to you. Barbra ** is the post master. If she is not there, call Earnest **, the manager at 912-235-4666. Marty ** is Barbra **’s supervisor, his number is 1-478-752-8535. Mr. ** is Marty **'s supervisor and his number is 1-478-752-8531.

Several people, including my self, have had problems with the mailman on Bauer RD. I came home yesterday to find a small box or facial cream that I ordered from France for $450 frozen in the ditch in 2 feet of snow. To say the least, I am very upset. But this is only one of many problems with this postal employee. My parents live down the road, and Mike, the mailman, refused to close their mailbox and said he doesn't have to because it's too heavy.

I live in a Phoenix suburb, Anthem. Being a newer suburb, it has those apartment-style mailbox banks about every block or block and a half. I get my mail just fine but since before I moved here 2 years ago, the slot to send mail out has been blocked off, not just in our neighborhood but in every other one I've looked at. They claim this is because of vandalism but the vandalism had to have happened more than 2 years ago. What's more, I pay for the PO and for federal law enforcement that deals with mail tampering. So, why isn't something done after more than 2 years? My only options for sending out mail (there are still some people you must pay by mail) is to go 1-1/2 miles to the nearest mailbox at a grocery store. I am disabled. To my way of thinking, creating these banks every block or 2 is already against the Americans with Disabilities Act but now, this is really ridiculous. Complaints are met with, 'You can mail things at Fry's or Safeway. ' For this I pay taxes.

My aunt priority mailed a box on December 16 from Summit, MS post office to me in Columbia, SC. The box never reached me as of January 14, 2010. She talked with the postmaster there in MS and she said that it had to go through Atlanta and they had a storm. Your motto is that rain, sleet or snow doesn't stop delivery, right? Anyway, I was then told to check with my post office here in Columbia so I did and the carrier said that she had never seen it. No tracking number was given because it was not insured, only "priority."

Using a USPS purchased Priority Mail box, on December 16th I sent a USPS Priority Mail package to an address in New Jersey. It was supposed to be a 3-day delivery and the package never arrived. I opened a USPS Case# **, Lost Package. They replied that the item should arrive as backlog cleared up. As of 1/14/10, the item has not arrived.

At least once a week, usually the middle of the week, the mailman does not deliver our mail. Nobody in our triplex receives their mail. He blows us off. This is happening more frequently. I know we should be receiving the mail because it is a normal bulk advertisement delivery day, i.e., Penny Saver Delivery day. The mail is to be delivered Monday through Saturday. That is all we are requesting, our normal service.

I have sent an important document overnight to my parents in Brooklyn NY. It was guaranteed to be delivered there at 12 noon the following day. My parents spent an entire day home waiting for the package that never arrived. At 1 p.m. the status on the tracking number has changed to say out for delivery. At around 5 p.m. we called the local post office to ask for the status of the package. They said that it was still out of delivery. This morning the status on their website changed to say that it was delivered at 12 noon, no one was home and that the notice was left.

I had purchased an electronic item on eBay. The item was shipped, but I have not received the package yet. I talked to the delivery supervisor and he tried to find it but was unable to locate where the item was delivered. Finally, yesterday he told me that the item cannot be found and since the package was not insured, he cannot help. He advised me that all I can do is to complain on Consumer Affairs. This is the second time this has happened to me in 6 months. The first time, the item was $5.99 so I did not spend much time following up with USPS. This item is $30, but I will have to do something to prevent this from happening in future. I don't want to lose money because of USPS's fault.

I got a notice left at my door on 1/11/2010 and it said it is available to pick up after 1/12/2010 9:00AM. At the time I tried to pick up my package, they said they can't find the package and probably the carrier was trying to redeliver my package. However, I never received my package and did not get any other notice but I received my regular mail. It means my carrier did deliver the mail regularly, but not my "registered mail". I called my local post office again and again but they still couldn't find my package and every time I tried to ask question, they told me to hold down and I have to wait for at least 20 minutes. After couple times I called them, their phone line is hold and can't be reached anymore. They got my phone number but I never received a call back. There is no way I can get any help.

I wanted to update you on a recent complaint I opened. My local PO people did quite a bit of follow up. They were great, but the USPS call center was a let-down and still not sure why it took so long. I received my package yesterday. Thanks!

I haven't received mail for a month, or more. Letters are bouncing back to my work, family and friends. I'm working with the Homeland Security on behalf of my wife, and I am not getting their mail either. The Post Office took my info, but hadn't updated me. I'll have to call again. I've lived here for 5 years, what's up?

I sent a letter to Department of State in Washington, D.C. on January 4th, Priority Mail. I just checked online, and today, January 11th, it’s just now showing where delivery was attempted. Seven Days later, I paid for 2-3 days. What's the problem? This is our federal government. Also, I can't believe there is no one at the State Department that can't sign for mail!

I haven't been receiving my mail here consistently for over 2 years. The mail that I never seem to receive are always in the form of cheques. My employers have had to reissue cheques which I am not receiving. I have repeatedly complained to the post office, at one time I was assigned a special agent Ahmad to investigate this matter but nothing happened. And now my employer is mailing my cheques again and they are coming up missing!

I mailed three boxes of Christmas gifts on December 10, 2009. Two boxes went to Pensacola, Florida (2 different family addressees), and one to Omaha, Nebraska. I personally packaged, double taped (with tape purchased from USPS), and mailed the package through USPS. The teller, at no time, indicated neither poor packaging, nor an idea that the boxes might not meet its destination. I tracked and insured (on a whim, thank God) the package, and have verification that the package was processed through the sort facility in Eureka, CA, and at some point, on its way to the Los Angeles Bulk Mail Center, the box arrived empty. I received a Parcel Search Request form letter from Los Angeles Networking Distribution Center, Claims and Inquiry on December 19, 2009. I compiled all the information that was requested of me, and returned the Parcel Search Request to the Mail Recovery Center in Atlanta GA on December 21, 2009. I sent this Parcel Search Request packet I created certified mail to ensure they received it. The certified mail receipt was received back to me on December 29, 2009.

I sent a letter and a package out at the same time, to the same address. I paid extra for priority mail. I was told they would arrive within 2 to 3 days. The package got there by day 2; the letter still hasn't arrived. I tried to track said letter on the USPS site, but it said my item cannot be tracked. Why am I paying extra for a worthless service? And they charge a fee to try to find it! If this were any other business, this kind of service (or lack thereof) would not be tolerated.

I have not been receiving my mail. First event on November 5th 2009, my husband left his wedding ring at a hotel, in TN, and I had them mail it to my parents home in PA. My mom never received it. I talked to someone who works for the hotel and he said the package the ring was in was returned with no ring in it and the package had writing on it saying returned to sender damaged. The ring was valued at more than $1,000.

I paid for express mail service to get my loan modification papers in to Wachovia Bank by 1/10/10. I sent them on 01/06/10 and they were to be delivered by 01/08/10 3 pm. I have tracked my package and today is 1/09/10 and the carrier left a notice for the bank to pick up the package and it is one day past the delivery date that they guaranteed. I called the 800 number this morning and they told me that it was going to be delivered today and instead they left a notice for pick up at 11 am. I called Wachovia and they said that their mail room was open and did not know why they were not delivered. The bank can deny my modification and I could go in to foreclosure. It has taken me 4 months to get this taken care of and now we have another set of problems caused by USPS.

I have never had any problems with the postal service until this past year. The postal carrier for our area had not been closing my mail box, after she put my mail in the box. This had gone on for a while. I did ask her to please close it, and she did not say anything. I assumed she did not hear me. I came home from work one afternoon, and my mail box was open and all the mail was wet. I went and made a complaint about this to the postal manager.

USPS is costing me late fees and finance charges.

I have a PO Box. Over the holidays, all but 1 of my Christmas cards were opened. The first couple, I didn't think much about it. Then I saw the pattern. All greeting cards were opened but never any other mail. I have a birthday in early January. A birthday card arrived opened with gift missing. On Wednesday, December 30, 2009, I phoned 800-ASK-USPS to file a complaint. I was given a confirmation number and told someone would get back to me within 2 business days.

I ordered printer ink from Inkgrabber.com on Oct 29, 2009. The package was mailed via USPS with delivery confirmation. Delivery confirmation says "Delivered, October 31, 2009, 12:26 pm, Thousand Oaks, CA 91360. " I never received anything. Post office claims that the package was left at my front door. I and my wife were home all day long and did not hear anyone knocking the door. (It's a small apartment with front door right in front of us) Inkgrabber refuse to help since package was delivered. Post office refused to do anything, saying that they normally leave packages at the front door and since there was no signature requirement or insurance, they are not responsible. Filed a claim with American Express with their purchase protection but was denied since printer ink is not covered. I lost $50 and no one is willing to take responsibility.

I live at Bear Rd. Buck Rd. is a street over from me. The regular carrier (on a regular basis) mixes our mail up.This is the 3rd complaint I have made. I work at the Post Office in Houston, Ms., so I have not complained every time. I have been putting the mail back in the box and raising the flag. This is not working. The carrier continues to mix the mail up. Today, 1-6-10, my mail was left at Buck Rd. I talked to the OIC in the Aberdeen, Ms. post office today.

It appears from this forum that I have company with regards to mailed packages not being delivered and rude postal workers. I mailed several packages several weeks prior to Christmas and one has yet to arrive. I alerted the post office on 12/26/09 and, through the delivery confirmation tracking number, the package was found sitting in Bell, Calif; it was processed that night and moved to Richmond, Calif. The package continues to be "in transit" to Connecticut.

I mailed a $600 iPhone to Israel and it has never arrived. USPS is willing to do nothing.

I am a college student and often order my textbooks and have them mailed to me. These books are not cheap, often in excess of $100. Today I checked my mail to find yet another one of my textbooks crammed into it. This is not the first time my mail person has done this. Back in August, they did the same thing with another one of my textbooks. Shortly before that, they folded my husband's diploma that clearly stated 'Do Not Bend' on the envelope and proceeded to put that in the mailbox as well. Now, my mailbox is approximately 4" x 5" and the size of the package my books come in is 10" x 15".

I mailed out four packages at the same time to my son and his family for Christmas and only 1 box made it. I've contacted the Wausau Post Office but I had no help since I didn't pay for tracking or insurance and the Lenexa, Kansas Post Office and neither place have seen the missing 3 boxes.

I have had problems with my mail carrier leaving boxes in the front hallway of my apartment building instead of delivering them directly to my apartment. He/She always leaves boxes in the hall for pick-up allowing anyone to come by and steal them. I want all boxes or large postal delivered directly to my apartment.

My father mailed a Christmas card to my children from Tipp City, Ohio. We live in Sylacauga, Alabama. He mailed the card on December 14, 2009. We never received it, and it has not been returned to him. We each contacted our local post office and asked them to look for it. We were told it was a lost cause, more or less. The value of the card is $300. We want it found and returned to us or the money reimbursed. That money belongs to my kids, and we feel someone employed by the USPS took it.

I mailed Christmas packages to my family, 2 going to Anchorage, AK, one to Elk Grove Village in IL. They were all mailed on Dec. 15th and as of January 1st, only one arrived in Anchorage and that one was damaged. I paid $24.00 to mail these packages that were all valued at $20 a piece. I paid $24.00 to mail these packages that were all valued at $20 a piece.

This was the only letter in the box; the rest of the box was empty. The mail box is in good working order and within height requirements. This was a deliberate act by the carrier. USPS case #**. This is an ongoing issue. My mail has been stepped on, left in an open mailbox when it's raining and jammed in the box causing damage to the packages.

Purchased a $219.99 retail Arctic Cat TXI orange snowmobile helmet. It was mailed on 12/14 in AK, with delivery confirmation. The package was accepted at the PO.

I received a cut envelope in a postal bag saying sorry to the damaged envelope. I later found out from my brother that he sent a yearly letter, Christmas card and lotto tickets, none of which was included. This bag arrived at the Hesperia branch already damaged, post marked from the city of Industry, CA. I had a similar experience mailing my mother a rosary in padded envelope. I mailed from Hesperia, CA post office. She received a damaged and opened envelope with no rosary. The problem is not from Hesperia but where the mail is routed. This problem caused by a fed employee makes me very uncomfortable.

I mailed about 45 Christmas cards at the drive-thru box of the Ontario Post Office on Holt Blvd. About 20 of them contained lottery scratchies, cash, checks, and a letter. It was the type of box that closes and empties the mail into the box. So I figured that the problem occurred either with the person emptying the box or at the postal hub in City of Industry. A number of the letters never made it to their destinations, including one with cash, a number of them with scratchies, and who knows how many with only the card and letter. This is a drag because it is the only time of year I communicate with some of these people. I became aware of this situation when my sister in Hesperia received the envelope only (cut on 3 sides). Further investigation let me know that a letter that was sent to Wisconsin with cash and scratchies and one sent to Montclair, CA with scratchies were never received. I am very disappointed in the post office, and this is not the first time something like this has happened to me. I was told your service is very effective so I am sending this hoping that it helps prevent this from happening to others.

I mailed 3 boxes all at the same time from Lancaster, CA to New York, 1-12x12x12 and 2-18x18x18. I received the 2 unimportant ones that had only food. The box containing all my kids’ new clothes (all the clothes still had the tags on them) did not make it. I do not think at all my box was lost. Some postal worker’s kids are now wearing my kids’ new clothes, socks, underclothes. I have been in NY for 2-1/2. My kids have been in the same clothes because I can’t afford to buy more new clothes for them and the people at the post office couldn’t care less - it’s not their stuff. I will file a lawsuit when I get home. I will not accept this. They stole my stuff and I am the problem to them for attempting to get it back. Even when I get home, I still do not have money to buy them new clothes. The good thing is it doesn’t get too cold in California. A class action lawsuit may set USPS straight. Anyone up for the fight? Post if you’re willing and post a number to reach you.

I shipped a package to China, which I have done many times. It takes 4 or 5 days normally. It has been 3 weeks, the package isn't there, and hasn't turned up anywhere else. Then they inform you that all the numbers, including the customs forms number, are absolutely worthless and that they can't track them. They lost a $700 machine, and all they can say is there are no checks and balances, we’re sorry, and have a nice day. They wonder why people aren't using them, and they have to keep raising the rates. This is exactly why. I will never ever use the postal service for anything again. If it's a letter, FedEx is going to get it first. Now, I am out $700 with a simple sorry, and it's all ok in their eyes. Someone needs to hold these people accountable or quit using them period. Let them sink!

I needed a passport made and called for three days trying to make an appointment. I left several messages and no one would ever answer the calls or return my calls. I just showed up to have it made and she said it is by appointment only even though no one was there and she wasn't even doing anything. All of my paper work was filled out and the pictures ready. The only thing I needed done was to pay for it and have it mailed but she refused to help me. My trip is soon so I need the passport as soon as possible. I had to drive well over an hour to run to Glasgow and back just to have my paperwork mailed off due to the incompetence of the passport lady in Bowling Green. This cost us probably $15 in gas and caused a lot of unnecessary driving just because she wanted to be lazy and stubborn.

My medications that I got from Medco were not delivered on time and the package was soaking wet. The package contained three months worth of medication and fortunately, the meds were sealed and had no damage. But when my husband called the post office, he was told that it was considered junk mail. After calling Medco, they were not aware that pre-sorted mail was considered junk mail. Time sensitive contents were on the package. So the post office needs to do better on this situation. My meds were okay but what if it had not been? $250.00 worth of meds could have been ruined!

My mother-in-law shipped a gift to my husband and me for Christmas. She shipped it through Amazon and paid extra to make sure it would arrive before Christmas. She had delivery confirmation and gave us the tracking number. We tracked it, and we were both off so we waited for it. Then on Wednesday, we checked and saw that there was a confirmation that the package was delivered on Tuesday, 12/22/09. We knew this was not the case because we were both home and waiting for the arrival of the package. We were very disappointed and continued to wait for the package.

On Dec. 28, 2009 I went to the US postal office to send an overnight letter. The lines were long, so I chose to utilize the automated machine. I keyed in the information requested, paid the $19.80 required for overnight and return receipt. The machine dispensed a domestic return receipt label with a pre-printed tracking number. Under the service type, express mail was pre-printed. I completed the address as required, peeled the form off and attached it to the express mail envelope, and dropped in the postal chute. The next day, I went to the website to track delivery and received confirmation that the letter had been delivered to NJ as requested. Imagine my surprise one hour later when I received the letter back from my mailman for no postage?

This office has been delivering my paychecks by mail since September 2009. On or about December 19, 2009, the postal persons on duty returned my paycheck as undeliverable. The yellow tag states "Unable to forward/for review - no forwarding order on file - return to postmaster of original addressee for review." This is utterly intolerable and due to their inability to continue service appropriately, I did not receive that paycheck until the next weekend with my new one. This has caused me both mental and financial distress and will not be tolerated ever again.

This is very sad. You claim to be the best at what you do, but it is very clear that you cannot mail to other countries. I sent a package for my girlfriends for Christmas on the 12th of Dec and still it has not arrived. How can you claim to be to best handler when you cannot even track something outside of the USA? This is sad. Every other company that does shipping can except you. This is a very sad day when someone cannot even have their Christmas presents by Christmas. You all should be ashamed of the way your company performs. This is unheard of a company this large, which claims to be able to ship anywhere in the world. Why did I have to pay so much (labeled as priority) when this happens? Shouldn’t I get all my cash back, seeing how your so-called priority mail does not exist there?

We live in the center of this 7,500 population Maine town. The local post office refuses to deliver mail because "It would cause the mail vehicle to make a left turn." FedEx, UPS and the local paper have no difficulty. The mail driver was at our home and said he could deliver but needed the go-ahead. We have written to the postmaster general in DC with no results. I am self-employed and need the mail for referrals and payments for services. The lobby at the post office for mailbox access is only open M-F 7:00AM-5:15PM. Often I work 6:30AM-5:30PM or later, which means I can only get my mail on Saturday mornings.

My boyfriend ordered me a wallet for Christmas. It was sent via USPS Priority mail from the seller with tracking. They sent it and it "arrived at postal facility" on December 14. When that happens, the package is usually delivered the same day or next. When I went to the post office to ask where my package was, they couldn't find it and basically told me tough luck. With tracking and no insurance = useless.