FedEx

Ordered vitamins from Amazon. They were never delivered (to my house). Filed a claim with FedEx and notified the shipper. The shipper refunded my money. Today I received a letter from FedEx stating, "After reviewing your claim, we regret to inform you the package was delivered so your claim is denied." In the future when buying online I will make sure the seller does not use this service for delivery.

I have a broken wrist, 3 tears in my shoulder and 4 herniated discs in my neck from a car wreck in March. Neurosurgeon wants to do surgery as my neck is "too wiggly" now. I am temporarily disabled. I am in constant pain and stress wondering if I am going to be further damaged. To cheer myself up, I decided to do a makeover of my tiny little condo. I have never shopped online for furniture. Someone said go to Wayfair or Amazon online. I shopped and shopped. I finally found a couch that I liked, excitedly bought it on Amazon. Then the nightmare began. FedEx is delivering my package... except they don't come upstairs, and won't put it in your house. I told them why they would need to bring the couch into my actual house. (Disabled, and a senior). I called and called, then finally, I was told the only way I could get it in the house was to meet the driver and see if I could talk him into it. (I figured that meant to tip him).

I have ordered several times from a company that I love but they use FedEx and for this reason I will never buy from them again. I cannot begin to explain how furious it makes me when I am told to wait from 8 am to 8 pm for a package. How is it that they cannot provide an accurate estimate of what time my package will arrive? I say accurate because today I was told around 10:30 am and it is now after 2 pm, still I have been waiting on this package like a dog by the front windows to make sure I can see when they arrive. Why have I been sitting by the window all day? Because they deliver to my neighbor's home every single time and so I have to run out there before it seems like I'm stealing a package at my neighbor's home... They could not care about less about wasting my time or anyone else. I can't figure out how they are still in business with such awful service.

I sent a package of documents with priority to India. I have been told package will reach out their writhing 3 days which is on Saturday 9/8/2018. I have been charged $133 for the same. On Saturday my parents called as package not delivered until night 8:00 pm IST. Upon inquiry message have been conveyed in DELHI package didn’t cleared out customs because there was POWER OUTAGE. Such a liars. I inquired on Delhi airport if there was by outage and got confirmation about NO POWER OUTAGE reported on this date at all.

For 5 days straight I was told by FedEx that my package would be delivered "by the end of the day"... That is 5 days waiting from 9 to 9 for a package that now will be delivered in 3 days. I've spoken to several representatives from the poorly customer service that can't solve a problem they have created.

My father has a Galaxy S3 Gear Frontier smartwatch that he absolutely loves. One night, I got interested in buying one for myself and, after getting the feel of the device from his and doing my research, I ordered one off of Amazon for $250 on Saturday, August 25th. When Amazon said they would ship it with FedEx... I grimaced. Now, it is Friday, September 7th, and now I guarantee that will be $250 dollars I'm most likely never going to see again.

I just most unprofessional & awful experience with FedEx ground location in South San Francisco on San Mateo Ave. My pkg was held at this location for missing apt/unit #. When 1st found out about this pkg issue a week ago, Called FedEx customer service immediately but didn’t get pkg even after 3 days. Called customer again & they informed that due to system error the unit # provide got never updated in the system, provide unit # again & the customer service confirms that the pkg will be delivered by next day. The next day, the pkg got delivered & receives automated text message saying that pkg was not able to delivered as a unit # is missing on the shipping address. Called again, was getting the same ** excuse saying that the due to system error, the provided unit # never got updated in the system.

This is about my third time ordering from a certain company who always uses FedEx. I am never home when the package arrives and always take the door tag to the location to pick up. Every time I call in advance to find out if the driver is running on time and they always tell me the exact time that is on the door tag. Every single time I come to the Cookeville Tennessee location the driver is always late. Not just a couple minutes late, usually 15 minutes or more late. So once again, I am sitting in my car for 15-30 minutes waiting for the driver to show up with my package. They don’t care one bit about anyone else’s time.

It now happened more than once that FedEx texted me that "No one was at the residential or business address to receive the package but a notification was left at the door." This is simply not true, because I have the packages delivered to the work address. When I got that message, I checked with our shipping and receiving department to find out if that is true. It wasn't.

I both ship and buy a lot online. I've never had much luck with the quality of FedEx shipping so I hesitated to use them. Going against my own instincts because they were cheaper on shipping items via eBay so I thought I would try it again. In around a month, I shipped out to 3 buyers. Each order contained 3 items and each shipment there was trouble. The driver blamed it on FEDEX SOFTWARE so they couldn't enter the tracking information right supposedly although all 3 items in each shipment had COMPLETELY DIFFERENT tracking numbers.

Recently, I made a business account with work to use FedEx when we ship things internationally. It comes with a 90 day welcome package, where you can contact a rep via email and ask any questions to them directly. Which, I thought would extend further past my 90 days. However, when I contacted the person I was refused my questions being answered and instead told to call the service desk (because my 90 days was up). This is severely dissatisfying, as with Purolator I always have a representative I can contact by email for business purposes; it should be the same for FedEx. I would highly consider they review this process. This is a loss for FedEx as we will no longer be using their services.

The poorest service that I could have ever received. I never thought that a company would provide a service like that. My package was expected to arrive on Wednesday, August 29 and it has been a week already that I am waiting for this package to be delivered. The package is indirect signature required, so I had to be at home waiting; however, it looks like that the drivers did not even attempt to deliver it, they marked that it was delivered or they just say that they tried to deliver it, which is also a lie because there was no doortag on my door and I was at home waiting for it.

Do you want to ship Your package outside Earth in Space so that it's lost and you can never retrieve it? Then you have come to the right Company. They will do it for you with perfection. Worst experience with FedEx. Delivered the package at wrong location. The delivery guy signed my initials by himself. FedEx had no idea about where my package was. FedEx never calls you back. There's an endless list. Congratulations ! You lose both, the fees you pay to FedEx for shipping and Your Shipment.

The worst FedEx drivers I've ever. I have 2 camera at my front door. I'm suppose to receive a package for my customer that required a signature, meaning I'm losing money because I have to install the part that's suppose to come in. FedEx driver literally knocked on the door, didn't ring or anything, waited 30 sec and then left and took package with him. Next day, the package was on the wrong truck at wrong location. What the ** is going on FedEx. I hope they burn and their business goes down in hell. Even USPS is more helpful with their packages. I'm pissed.

I watched the FedEx guy pick up my package form my lawyer's office. Never heard from it again. The guy who actually picked up my package said he left it at the depot and I believe him. The package was NEVER scanned and when I inquired about the tracking number they said it was domestic United States and since I was in Canada it was supposed to be international. Either way I said, "It got to Canada from the US so why did it not get back to the US?" No one at FedEx has replied to my queries; not even an email.

I dont know what store delivers to Dacula GA, but they suck every time. I have seen packages tossed into my yard. Instead of my door. I actually watched them toss it because it was too hot to walk 2 feet? My favorite was waiting on a delivery only to find it shoved next to the trash in the garage. I had no idea it was there until I went looking for a box. Oh not to mention. When you do catch a driver to say anything, they are the rudest people on the planet. But my biggest problem is the fact they SPEED through the neighborhood like a bat out of hell. I cringe everytime a place sends my package via FedEx.

I received a text from the FedEx notification that my package was delivered on my porch while I was home. There was no package & I saw the contracted driver leave my street at the other end. I immediately called FedEx and they provided me with a trace #. I called back 2 days later as I still hadn't received my package, their systems were down. I called days after due to the holiday weekend. I was on the phone for 25 minutes and then I was automatically transferred to do their customer service survey, then the call hung up! I called back & had to explain everything again, and the trace department states that the local terminal messaged back that the customer picked up - which is me. Then I tell the person that I did not pick up my package as I do not know what house they left it and I am not going up & down the street looking for it not knowing who lives there & it is 24lbs.

We ground shipped a large box of important personal items from Cincinnati FedEx location (on 9/29) to NYC (to be delivered to FedEx Astor Place location in Manhattan) with SPECIFIC instructions that we were going to pick up the items on Saturday at Astor Place location (on 9/1). We were guaranteed that items would be at the Astor Place location on Saturday which was critically important as I was in the city for 1 day to move our daughter into a new apartment. We arrived at the Astor Place location on Saturday and NO package... apparently DRIVER MISTAKENLY left the package in Brooklyn.

FedEx seems to use antiquated systems that negatively affect their end results. Every time I am to receive a package from FedEx there is a problem that takes days to fix while UPS and USPS have no problem delivering to me on time and with decent tracking.

I love FedEx. They always been good to me. They always make sure my package is delivered on my front porch for I have a long driveway and not at the end of my driveway where it may get stolen like UPS. I DO NOT LIKE UPS. I always have trouble with them. Never have any problems with FedEx. So thank you FedEx!

So I purchased a pair of Etnies sneakers from the Etnies website, and they shipped out on Monday August 27th 2018. The delivery date was for Friday August 31st, 2018. On Friday the package never arrived. At 1:15 pm I inquired about the delivery status as their online tracking information showed it as on the delivery truck since 4:54 am. I was told it would be at my home by 6 pm. At 6:30 pm, I received a delivery confirmation that it was dropped off at my front door at NOON.

Mind you I'd been home the entire day, and have the email transcript of the chat conversation where at 1:15 it was still on the truck.

I am 0 for 2 on my last 2 item shipped by FedEx. The first item, a book my daughter needed for college, they lost. I opened a case to track it - I had to initiate every conversation. Two weeks later (after class had started), they informed me that it was lost. I would need to contact the book vendor to file a claim, recoup my loss and get another book! Thank for absolutely nothing FEDEX!!! Where’s customer service & accountability? The vendor & I didn’t lose the book - you did! My second item - a dorm table was ordered and I was told it was to arrive August 30th - in time for my daughter to pick it up over the Labor Day weekend & take back to school.

Repeatedly Fedex documents delivery 24 to 72 hours before delivery is actually made. When contacted they stick with their false data concerning delivery. I have several security cameras mounted outside my home. I can see clearly who comes in my 750 driveway. As stated, it has happened several times and I have contacted Fedex and they start a case for the item that was documented as delivered but no answers are available as to why they document to the buyer and seller false data about the delivery time and dates.

I paid $$$$ for overnight express shipping. The tracking at first said the package would arrive on time, but later in the day it changed and said the package would actually arrive five days later. Tried calling FedEx to see what was going on and it is damn near impossible to reach a human. When I did reach someone, that person was of no help. Waste of money and time.

I had one package sent one day overnight express, to be delivered by 10:30 am, another by 2 day express. The one day express took 3 days to get here, the 2 day express took 4 days to get here. It was not the shipper's issue, it is FedEx. I am so angry! FedEx used to be great, now they are just another big corporation that doesn't care about the end consumer.

An automatic shipment order I have had coming to my house for over a year, has been delayed by a week each of the past three scheduled deliveries. FedEx changes the tracking data daily stating shipment is out for delivery, but it never shows. Eventually after a few days of FedEx changing the tracking data, the tracker will indicate the driver cannot find my house. We are again in a situation with FedEx in which my daughter ordered a time sensitive package and again FedEx keeps changing the tracking info stating it is out for delivery, but the package never comes. When calling FedEx about this problem, agents do not seem to be concerned and just indicate they will pass the information along to the local distribution center. Is there any recourse against FedEx for their improper handling of deliveries?

It was supposed to be a 1-2 day express home delivery. I got a notice by mail the second day it would show up at 6 PM. It never did and I waited frustratingly 40 minutes only to call their customer service and find out they close at 6 PM. Finally I get a number which takes me to their robot customer service. Which after 15 minutes of hassle tells me the package is on route for delivery. So I continue waiting. Of course no one shows up.

I found it really funny. I ordered a 100$ Herschel backpack and waited until the 29th to get it. So the day comes and I get a text message saying that it has been delivered. I check and there’s NOTHING FRONT DOOR. Oml y’all seriously need to have things shipped at the office. These drivers are 1st grade mental minded people. They don’t know **. How in the world do you miss a house that has its number on it? Wtf. FedEx is unreliable, incompetent, and needs to hire people with a high school degree and not be lazy and just throw things off to people's houses.

Last year, a driver SUPPOSEDLY made a delivery to my home noted as "delivered" on the sender's and FedEx website. PACKAGE WAS NEVER delivered at least not to my home (security tape to prove it). After I complained to all parties involved, mysteriously the driver showed up 3 days later with the package. When I inquire about the whereabouts of the package, I could not get any answers. On 8/28/18, another driver delivered a package to my address. The instruction (which is also clearly stated in my profile on FedEx manager) is that the package is to be delivered to the back door for medical reasons. Instead, the driver dropped the package at the front door which is not easily accessible to me given that the package is heavy and I only have one working arm.

If a package is late, damaged, delayed or not delivered I don't even have to look to see who the shipper used. I immediately know it's FedEx! They say they delivered the package to the front door, I search and search call and they tell me it says it's at the front door, nope it's not. Call driver oh it's in the mailbox? Okay, my mailbox is 50 yards from my front door!!!