DHL

The text that my parcel was delivered came and I was at home and rushed downstairs to get it - NO parcel, No nothing. I had not heard the gate open (as I always do) and knew nobody had in fact delivered the parcel. The worst thing - the UK phone number is circular - no human and cut off - the UK chat service is circular and goes nowhere over and over again - the email is banked up so no response after days. No item and £30 out of pocket. Avoid and only get signed delivery if forced to.

I sent a package to India through DHL. DHL charged me in their airport central office. The package is held from 16 April 2022 till now. They neither returned it nor disbursed my money. It really sucks. They are claiming that they do not have control over the custom.

DHL has had my parcel for well over a week, yet they won't deliver it, even though I have been promised that it would be delivered every day since it arrived in their warehouse. All payments have been made, I have the receipt. They won't tell me why it's not getting delivered. They won't give me any explanations whatsoever. It's impossible to talk to a human, so I have been corresponding via live chat. They just say sorry for the inconvenience and that the parcel will arrive by 5 pm. This has happened EVERY day and it still has not arrived. Now they are running a trace on the package, so I have to assume they lost it and won't admit it. Terrible, terrible customer service.

DHL - the most Dumb Horrible Lousy courier service company in India. Never ever try this. They are burning your pocket while you book through them and then they make you cry to delivery your consignment. Our parcel was booked from Germany to Hyderabad India. At Bangalore airport on the name of KYC they ask TONS of documents - every time!!!!

DHL is easily the worst delivery service. For two different packages I placed a vacation hold, got email confirmation that the packages would not be delivered until a certain date. Both times I received a message that the packages were out for delivery early, despite the vacation hold, and contacted customer service, and both times customer service assured me the packages would not be delivered until the agreed-upon date. The vacation hold was ignored both times and the packages were delivered early. One package was delivered 9 days early, the other was delivered a week early. After the package was delivered I contacted customer service yet again and the response was rude and unhelpful. There is nothing positive I can say about DHL. Incompetent and terrible customer service. If you have a choice in delivery companies, choose literally anyone else.

I did not think it was possible for a delivery company to be this slow. USPS is faster and has a lot more to deliver. Customer service is horrible. Puts blame on the seller for not selecting a more expensive shipping option to send your package. Tell you to contact the seller about delays. Which of course makes no sense since they gave the package to DHL. Package has been sitting in limbo for a week. Sent an email and of course got the runaround. It was given to DHL and they were supposed to hand it off to USPS. Well USPS hasn't gotten it yet for whatever reason. The seller is asking me to be patient before I ask for a refund. Good job DHL! Screwing over sellers and buyers. I will advise the seller not to use you guys anymore.

Awful!! Lost my shipment from UK. Swore it would be delivered today 4/14 instead of 4/8 when it was due. Was “out for delivery”. Still nothing. Horrible. Horrible. Do not use if you can avoid them. Horrible.

They cannot clear customs...4K lost. Never had that such bad experience with a courier company... Use UPS instead... the best out those shipping companies... They do not care, just collecting your money.

I recently received two packages that were delivered by DHL, both of those two packages were required signature, but DHL just dropped the package on the porch without even bother to ring the doorbell. All other couriers are at least ring the doorbell to let you know package is there but not DHL. I just wrote to the merchant that I will not buy from them again if they still use DHL for delivery. How difficult is to ring the doorbell? It just unbelievable. Customers pay for the signature confirmation and woant DHL to honor that.

Received my package today. Opened with an item missing when it was delivered today. Thankfully the company I purchased it from has good customer service. Every time I get a package delivered from DHL, there seems to be different issues.