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TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Visit www.titlemax.com
Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    How do I know I can trust these reviews about TitleMax?
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    Page 34 Reviews 4725 - 4875
    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2018

    I used TitleMax seven years ago, and Zachary, the gentleman that helped me out, was very helpful. I was in good standing with them, and they’ve done me right on both times. If you’re a returning customer, it’s not a hard process. You just have to show up, bring your title and ID, and then sign a few things. The process took about an hour, and the lending processor did his job, and was very friendly and helpful. The percentage rate also goes down when you’re a returning customer. The amount of money that you can get goes up each time you come in. So, that’s reason I went back with them. I was in a pinch and TitleMax helped me out, and they were great.

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    Customer ServiceStaff

    Reviewed Jan. 8, 2018

    TitleMax did an excellent job. I went up there, filled out the paperwork, and they checked it a lot to make sure everything was okay. Then they got me to wait for them to call my name. I got my car title loan in about 30 minutes and they were real polite. They were helpful and very professional, too.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2018

    The lending process at TitleMax was very easy and convenient. It took a good hour 'cause they were busy, but it was reasonable considering that there was only one person there part of the time, and a second person came in maybe after 20 or 30 minutes that we were there. It was the first time we’d ever done it, so they answered all the questions that we had, and was very polite, helpful and nice. They had excellent customer service.

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    Customer ServiceProcess

    Reviewed Jan. 7, 2018

    TitleMax's lending processor was great. I went in and told them the amount and everything I needed and they told me the process that I would need to go to. I am a new resident of Georgia so he explained the fees to me and that it will be a little different from Kansas. He gave me the whole description of how I would receive the loan and pay it back. However, I did not go through with the loan because I came with the balance myself. Overall, they had a good customer service. They were polite and very upfront about the process, and there was no hidden agenda.

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    Staff

    Reviewed Jan. 7, 2018

    One of my friends told me about TitleMax. When I walked in their office, I told their rep that I needed a loan for $500. She asked me to sit down and said that she'd see what they could do. She took all the information, looked at my car, then she said “She's ’75.” But I told her I really need $500. She then talked to some other people, did something on the computer, and got me closer to what I needed which made me happy. The whole process took about 45 minutes. I appreciated them going the extra mile for me and the loan helped me pay my rent.

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    Price

    Reviewed Jan. 6, 2018

    TitleMax has a cheaper interest rate and their lending process for a car title loan was really good. It took 30 minutes and there were no issues at all. The lending processor knew what he was doing. Working with TitleMax has given me a bit of a stress relief.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2018

    I walked into TitleMax, I stated that I'd like to apply for a title loan and they had got me down someone with immediately. The rep walked me through it and filled out the application. She's very nice and courteous the whole time. They went out and checked up my truck and then as soon as they were done, we talked numbers and I got my loan. It helped me pay my rent this month which I really needed. And then, I just had my first child, so it gave me some extra cash to help with that as well. Compared to any other loan I've ever done, this is probably the most pleasant. Everybody in the store was very friendly. It was a good experience and I would definitely recommend them.

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    StaffProcess

    Reviewed Jan. 6, 2018

    With people trying to pull a scam on me, I have about $25,000 worth of bogus checks sitting in my house. Though I didn’t really want to sell my bike, I had it up for sale. Then, my ex-wife told me about taking out a title loan. So, I got on a look online, found TitleMax, and they were pretty good. I had to take my motorcycle to them to do an appraisal on it, and the process took less than half an hour.

    However, I was looking at taking an off loan and they were only going to loan me $1,400, and I would have to pay $900 on top of that $1,400. But besides that, the lending processor I worked with was friendly and wonderful. She told me that when It comes time to my payment, it’s going to be made in store. She also said that I can pay it in any location as long as it’s a TitleMax. I drive a truck for a living, so it’s easier to have my ex-wife go on and make the payment because I don’t know where I’m going to be, and that she’s just right down the street from there. So, I make a payment and then I have to get it refinanced until I get the money to pay TitleMax off.

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    Staff

    Reviewed Jan. 5, 2018

    South Virgina Reno NV store is the best team and his crew are the best in Reno NV. Thank you for your great service team. Will return soon and with other friend. Thank you again TitleMax Reno South Virgina store NV. The very best there is in NV.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2018

    Upon arriving at TitleMax Pooler, I was immediately greeted upon entering the door. I had the pleasure of working with Theresa. She was professional, caring, and offered immediate answers to every question I had (both via phone and face to face). Initially skeptical to get a loan, but I was quickly reassured upon meeting with this team at TitleMax Pooler. Would definitely recommend to anyone needing financial resources!!!

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    Staff

    Reviewed Jan. 5, 2018

    It was easy to get a loan from TitleMax and their process didn't take long which only took a couple of minutes. Their reps were very professional and helpful, too.

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    StaffProcess

    Reviewed Jan. 5, 2018

    TitleMax's lending process took a while because we couldn't get proper pictures for the van because of the shadow from where we were standing and their processor helped me. We had to take a chair outside to my car and take a picture of the van. It was a team effort. We're both so short trying to get the picture but she was really sweet. The process was a lot easier than what I thought it would be. Even with the picture problem, it only took 20-25 minutes. TitleMax definitely helped me pay a couple of bills and get caught up with what I was behind on. And the layout that the loan processor gave me for the payment plan was very, very doable. Getting a loan from TitleMax is an easy process if you would just need a quick loan and planning on paying it back.

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    StaffProcess

    Reviewed Jan. 5, 2018

    I've done business several times with TitleMax before. Recently I had a car title loan and it was easy. The process took about 20 minutes and the rep was great.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 4, 2018

    I took out a TitleMax loan and made regular payments until I ended up on disability. I wanted to continue then to make payments but couldn’t afford $500+ a month. They were unwilling to negotiate and kept telling me they are sending someone out to repo my car. My disability is temporary but how can I ever pay them back if I have no car. The woman was rude and could care less about working with me. I borrowed 5K and paid just over $2K and to payoff the loan it’s over $6K. This was all within a 6 month period of time. She said they needed to make money off the loan or they’ll be out of business.

    I was nervous about borrowing from them but the girls in the store are so pleasant and reassuring until you have a major problem and ask for help then the stores can’t do anything and you can only deal over the phone. Like I thought it’s another way to take serious advantage when someone really is in need of help. There is a special place for businesses like that in hell. Take $2K and repo a 7K car for a $5k loan in 6 months I think they’re doing okay for themselves. Wonder how much more they’ll make with the new tax laws. I’ll bet everything I have the interest isn’t going down!!!

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    Staff

    Reviewed Jan. 4, 2018

    I've had multiple loans with TitleMax. They are convenient to use and they're fast. But the last one I had was pretty slow because they were waiting on somebody on the other end of their computer. Besides that, the rep I talked to was very nice, wonderful, and she knew what she was doing. She even remembered me when I came back in. I wish I could do more on a website as opposed to going online then going to their office and sitting down with a rep. It's just faster to go in there, put a couple of buttons, bring my account up, then hand them the title then and there. But if there's no any other way, it's okay. I understand how it works.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 4, 2018

    I've used TitleMax off and on for years. Their lending process was easy and quick, and everybody was helpful. However, we've done a lot of running because the bank was closing at that time when we went to get the checks cashed. So, I had to get my title from another place. I finally got it cashed for $30 so that didn't leave me even extra money. Their reps have always been good in the past until the last manager got hard. They didn't seem to have much compassion or concern or care. They don't care about anybody. I've never been to this recent place before. I've been to one in another city. But this time, these girls were really nice, sweet and helpful. TitleMax has helped me from losing things at times. It kept me from losing my car and it's been positive in a lot of ways. I wish though that they'd lower their interest rate. Nonetheless, I would recommend them if anybody needed a loan at the moment and for somebody that could it pay it back quicker.

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    Staff

    Reviewed Jan. 4, 2018

    It was easy processing my car title loan with TitleMax. I did it on the computer. I was expecting a shorter time but took about 40 minutes. Their rep Kimberly was very nice. She kept my grandson entertained as I was with him. I had a very good experience and I recommend them to anyone else that might need that service.

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    Reviewed Jan. 3, 2018

    TitleMax is a great place to do service with, they are very experienced in the title loan business and they treat their customer great. You get the best rates at TitleMax period! I Recommend TitleMax.

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    Customer ServicePrice

    Reviewed Jan. 3, 2018

    TitleMax was the first one that popped up when I did a research. I know that it is a title loan so I just Googled their closest office. I filled up an online form and I got the phone call back from a person. It was one of several options that we had until we decided to go for it and then we went down to their office. We were the only ones there and we had good service. We brought all the necessary paperwork and identification papers and the whole thing was done in 45 minutes. My TitleMax loan helped me out tremendously because we're in a situation where we're middle deep financially. My fiancée’s work got flooded and shut down in Harvey and my line of work is kind of specialized.

    So, my hope of finding a similar job is extremely slim. I've been self-employed for the last 25 years and then the market fell off. The oil price has been down and everyone was waiting for it to go back up. I needed to make a decision on what to do. So, I'm doing a career change at the age of 52. This loan will carry us over this little financial bump. TitleMax is a good business because it's a cheap loan. Sometimes, you don't really have an option and it's sad. If you're in the situation that we were in with all the bills closing in and there's income within the next couple of months, any short-term financing is preferable. It was the best thing that we could figure out.

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    Staff

    Reviewed Jan. 3, 2018

    TitleMax was the one that was most convenient. We went to two locations and the first one was not able to help us. But we got really good service from the second one. They were really helpful and were willing to work with us. We were borrowing the money to see about getting an RV that we would be able to use as a home and TitleMax helped us out.

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    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2018

    When we went in, everybody at TitleMax was friendly. The guy that we worked with and the other two individuals in the office were great. Their loan process was also very easy and very quick. They said it was a great upfront, so we were very pleased. We recommend them.

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    StaffProcess

    Reviewed Jan. 2, 2018

    My auntie referred me to TitleMax. It's the first title place I've ever been to and they just gave me a $200 title loan on my Dodge. Nevertheless, their process was easy which only took about an hour and 30 minutes, and that was because we had to wait for the home office. Their processor was really nice, bubbly and helpful. TitleMax has helped me pay some of my bills that I needed to get paid.

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    Process

    Reviewed Jan. 2, 2018

    TitleMax has a very good process, pretty simple, and easy. I came in there, showed my title and then bring my car. However it took a little bit of time because their computer crashed, so they had to wait for it to reboot. But I got the check the same day. It definitely relieved some stress and the whole experience was pretty good.

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    Staff

    Reviewed Jan. 2, 2018

    The staff at TitleMax explained everything to me. I worked with two people. Both of them was friendly, explained the loan details and walked me through it. I wasn’t left wondering what was going. I know exactly what was going, what I was signing up for.

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    Staff

    Reviewed Jan. 1, 2018

    My friend had a good experience with TitleMax so I decided to go with them as well for a title loan. I just brought a car there and the title, and after 30 minutes, it's done. The rep there was great and everything worked as expected.

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    StaffProcess

    Reviewed Jan. 1, 2018

    I liked the appearance of TitleMax's location. Getting a car title loan from them wasn’t as quick as I thought it would be, and it took a total of two-and-a-half hours to complete but for the service, it was fine. The representative was very helpful. He was thorough and explained every detail of the process, the why's and how's, so it was comforting in the end that we go through the process.

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    Punctuality & SpeedStaff

    Reviewed Jan. 1, 2018

    The lending process at TitleMax was easy-peasy and quick. I was in and out probably 30 minutes tops because I actually walked into the store, but I had registered online before I even got there. The rep there was very respectful and very attentive and she helped me walk through all the processes on the screen. She couldn’t have been better. However, I wish the 30-day period was a little bit longer, but it did help me pay my rent so I can't complain.

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    Staff

    Reviewed Jan. 1, 2018

    It was easy getting a loan from TitleMax. The entire lending process can be completed within an hour, depending on how busy they are. Their processors are thorough and easy to work with. I know some of them from dealing with them in the past. They were friendly as well. It was a good experience and I was very satisfied.

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    Staff

    Reviewed Dec. 31, 2017

    I have used TitleMax in the past. It took about an hour to process the car title loan. You just got to prove ownership of the car and that you're working. The people there treated me good.

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    StaffProcess

    Reviewed Dec. 31, 2017

    TitleMax was well established and they had a lot of good online reviews. The gentleman I dealt with was fantastic. We were worried about getting too much and being unable to make payments, and he was very reassuring throughout the entire process and walked us through it because it was the first car title loan we’ve ever done. Getting the loan was definitely a great help during Christmas. And the update that we got about when we have to do our first payment was also very helpful. My experience was definitely a breeze.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2017

    TitleMax's representative was friendly. And the process of getting a car title loan from them was fast, easy, and convenient. I would recommend them.

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    Staff

    Reviewed Dec. 31, 2017

    TitleMax gave good service when I got a car title loan from them. The lending process was done in an hour and it was easy other than having to sign all the paperwork and sometimes the internet would shut down. Their rep was very straightforward and explained everything. The payments are kind of high, but it was okay working with TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Dec. 30, 2017

    Todd and the entire staff at TitleMax are very helpful, friendly and go above and beyond. I would certainly recommend them. As a small business owner it’s a relief to know there’s a safety net when it’s time to pay my employees and large companies we do work for are a few weeks late paying us because someone’s on vacation!

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    StaffProcess

    Reviewed Dec. 30, 2017

    I was referred to TitleMax by someone who was in the same position that we were in. I checked it out and got a title loan on a motorcycle from them. The process was simple and took an hour to complete. I dealt with the manager who was knowledgeable and really good. TitleMax was helpful and I'd recommend them.

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    Punctuality & SpeedStaffProcess

    Reviewed Dec. 30, 2017

    TitleMax was fast and convenient. I applied for a car title loan, and the process was completed in less than 30 minutes. The representative did it through the computer and he waited for an approval. He explained the details of how it works. And it worked out very well. He was a good guy.

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2017

    I got a loan from TitleMax upon my car title. Although I hated to do it, I had to apply for the loan in town since I needed the money at that point in time. But I felt that I could trust TitleMax and I felt very safe that my car title was in good hands with them. Everything worked out as I expected with my car title loan, so I loved it. The lending process was quick, easy and convenient. I just went in there with my title and they did the appraisal and loaned me the money. Then they told me how much I would pay back and I could work within everything.

    The attitude of the lending processors and my interactions with them were very great. They made me feel at home and comfortable about what I was doing. The man that helped me was very polite and made me feel welcome. Working with TitleMax has been good. They were very helpful and got me out of that hard spot that I was in, and I couldn't be more thankful. I've already recommended a few people to TitleMax and I'd do another title loan all over again with them after I get this one paid off.

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    Punctuality & SpeedStaffProcess

    Reviewed Dec. 29, 2017

    TitleMax made their process a lot easier and quicker than everybody else did. Getting a title loan from them was extremely convenient. I was in and out in 30 minutes, and they gave me my check right away. They were straightforward with everything and they answered all my questions very clearly. They didn’t require any extra paperwork to bring in. I just had to bring my ID and everything else was electronic. And it was really simple and fast. Their representatives were friendly and professional and they were very clear about their intentions. I had a really good experience. If I would want to have to get a title loan, I would go back to them. It’s a great place to go if you need cash on the fly. They don’t make it as cold as anybody else does. They’re very understanding.

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    StaffProcess

    Reviewed Dec. 29, 2017

    I filled out the application for a car title loan, then TitleMax took the pictures of my car in to see if I got approved. And then they told me how much I could get approved for. I accepted it and got a check. The lending processor was really helpful and good at explaining everything with the questions I had. She made sure I understood the application and process altogether. The entire process took 30 minutes and it's something simple for everybody. They're really good at approaching customers. They're well all around and so far, I like it. I'd tell my friends to get a loan with TitleMax.

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    Price

    Reviewed Dec. 28, 2017

    I was behind on a payment and only had 4 payments due at 176.00. I called to tell them when I would be making a payment. They told me that if I came in they could refinance it with cheaper payments and paid in 5 months. I went in after having major surgery and it took them about 2 hours to do this. I was in a lot of pain so my thinking was not good. It ended up that I would have interest only payments of 124.00 and I could pay more than that. In order for me to have loan paid in 5 months I would need to make payments of 300.00 or more. Of course I was in pain and I signed. The problem they assured me my payments would be cheaper. That was a lie. I am making double payments than before. They are dishonest and took advantage of my medical condition.

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    Staff

    Reviewed Dec. 28, 2017

    My mom dealt with TitleMax before and I got a loan from them too about three years ago. When I was in a jam, I went through them a second time and they were able to get me what I needed. I took out a pretty heavy loan but it was not too big. It was something to get me through the holidays. My rep was very helpful and she got me back the biggest I could get back. They came at me with a number and I told her what I wanted to get and she made it happen. She was able to get me an extra $50 on top of that for being a return customer.

    But it's a little bit different how TitleMax does it in the city of Houston and when they do it in the county or outside the city limits. I got a different deal. Over there, you pay a payment and part of it goes towards a principal but over here, it doesn’t work like that. Other than that, I had a good experience. Business picks back up towards the end of February so hopefully, I could just pay the interest that they’re telling me about so I can just pay it off in full towards the summertime or before the summer. I would recommend TitleMax to those who are employed and they have money coming in and they happen to be in some type of a jam. I’ve referred it to a couple of people too. If you own a car and you have a title, you won’t have to just sit there and depend on the banks all the time. TitleMax is there to help.

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    Process

    Reviewed Dec. 28, 2017

    Getting a car title loan from TitleMax was easy. It wasn’t complicated and they didn’t need a bunch of information. Their loan processor was really thorough and the process was completed within 20 minutes. I'd recommend them.

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    Customer ServicePriceStaffProcess

    Reviewed Dec. 27, 2017

    My lending experience with TitleMax was a very easy, painless process. I called on the phone and the representative that I had actually set it up at my nearest location. So, by the time I went into the actual location, they already had all of my information. I was in there for about an hour and a half. The representative I spoke with on the phone and everyone in the actual store were very nice and polite. They were pleasant with me. My interest rate was bad though. Experience-wise, I have nothing but good things to say. But financially, I would not recommend anyone ever go there.

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    Customer ServiceStaffProcess

    Reviewed Dec. 27, 2017

    TitleMax was close and their reviews online were good. I got a car title loan and it was definitely easy. I just went there and applied and they told me whether I was approved or not. Both of the lending processors I talked to had a great attitude and they were very knowledgeable and they answered all my questions. I would tell my friends how nice and friendly they were, how easy the process was, and what a great job they did.

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    Punctuality & Speed

    Reviewed Dec. 27, 2017

    My experience in getting a title loan with TitleMax was great. A different lender offered me more money, but it was a contract kind of thing with them and I had to pay the loan back after a year. On the other hand, with TitleMax, if I could pay my loan back before before the year was up, then I'd be done with it. The overall lending process at TitleMax was fast and easy, and it took about 30 minutes maximum. The lending processor was great. He was fast and knew what he was doing, and he even had toys for my son. Working with TitleMax has made my loan and its processing a bit easier and faster than I expected. I would recommend TitleMax and, in fact, I've already recommended them to a friend.

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    StaffProcess

    Reviewed Dec. 26, 2017

    TitleMax did everything for me when I got a loan. They have a computer set up on one side and all I had to do was put my information in and all the paperwork that I signed. The process was easy and took about 20 minutes. The loan processor was cool, nice, polite, and knew what he was doing. TitleMax helped me.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Dec. 26, 2017

    I was looking online and try to compare the interest and TitleMax seemed like the easiest and the fastest 'cause I needed money fast. The process took about 30 minutes and the rep was very informative. She explained to me how the payment and the interest works and everything that I needed to know about the contract and about putting a lien on my truck. The money I needed was for an apartment because we had just moved from out of town and we were short on deposit. So it really did help a lot. Working with TitleMax is fast and easy. They don't obligate you. If you call, they'll tell you how much you can get and if you want it that's fine. If not, you could still walk out the store.

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    Punctuality & SpeedStaff

    Reviewed Dec. 25, 2017

    I got a title loan through TitleMax and it was quick, easy and to the point. It took only about 30 minutes and all the paperwork was done. I went with them because of the convenience and the lending processor that I worked with was very nice. Working with them made my life painless and I'd highly recommend them. If anybody's going to need a short-term loan, TitleMax is a great place to go.

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    Punctuality & SpeedStaff

    Reviewed Dec. 25, 2017

    The process of obtaining a car title loan from TitleMax was good and went really smooth for me. It was completed in 45 minutes, from the moment I walked in 'til the moment I walked out. It was my first time doing a title loan and I went in, in an emergency, as I needed it for my rent. So, they asked me for my ID and driver's license and then they inspected the vehicle. People told me not to do it because it would be too high in all of the steps but the TitleMax staff told me everything upfront, which I appreciated because I didn't feel pressured to do it. They were really professional, very thorough and articulate. I was stressed out and TitleMax made my life easy for me that time. The loan was the solution and it worked. Now, I'm back focused on work.

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    StaffProcess

    Reviewed Dec. 25, 2017

    I've gotten truck title loans from TitleMax. Their process was easy and didn’t take very long. Their lending processor has been very nice, and I went back to him a second time. I have six children and the loans I got from TitleMax helped me out. I will recommend them to somebody. Their service is excellent and they will try to help you any way that they can possible.

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    Staff

    Reviewed Dec. 24, 2017

    When I heard about TitleMax they seemed reliable and a better source to use. I got a car title loan from them and it only took a few minutes to process as their office wasn't crowded when I went there. It was pretty smooth and their rep was great. The loan was a short term fix for me and I am completely satisfied.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Dec. 24, 2017

    Other people that I've known told me that TitleMax is one of the best lender companies. So, I decided to try them out. I went to the location and got a car title from them. I asked the lady there how the process was and she explained to me the whole title thing. I would have to have the automobile there and that whoever was listed on the title had to be there as well. They would base it off of what value it is and then they will decide how much they can lend you. That process took about 45 minutes to an hour, which was quick. That's why I recommend them. She was very helpful and willing to answer my questions. She was there every step with me. It actually helped me out. So, it took some stress off my shoulders. It was definitely a help.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    Kathy and Tamika are the best. Their service is great and they take their time to make sure you understand and have everything you need in order to receive help. They are the best I have seen in customer service, and I will only work with them when I need help. The company should use their level of customer service as training and to get the other employees to that above average standard.

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    Reviewed Dec. 23, 2017

    We used TitleMax when we lived up in Ohio. The title loan on our car that we recently got from TitleMax gave us money for Christmas. It took time the first time going through all the different paperwork, name, and address, but we didn’t have any problems with it. The lending rep was personable, and the process was completed in half an hour.

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    Reviewed Dec. 23, 2017

    Titlemax has really good reviews so I chose them. They are awesome. They really helped me a lot and were very nice and understanding of my situation. Getting the loan was a pretty easy process. Once I had all the paperwork, it was like an hour to complete.

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    Reviewed Dec. 22, 2017

    I walked in one day to get a title loan on my SUV Nissan Pathfinder. They were nice enough I thought and it seemed the same as a car loan, so I thought. 1 year later, with the loan paid back plus $500 in interest, they took my car and want me to pay $4,200.00 to get my SUV back. I am a widow of a Veteran and can't pay that amount. Frankly, that's enough to buy another car. They are unreasonable and greedy for interest against their sanity. I tried to call corporate in the lone star state, but no answer or care.

    The worst thing about Title Max is that they throw this rationale words at customers that it's a "high risk loan". Well, it's really a "higher risk loan" against consumers, who lose not only their money, but their car too. The Devil takes people to Hell really easy for dollars that all have to leave to the grave robbers.

    But the soul has to pay God for the interest of the soul because all those witnesses, including the mother and her 6 children that stands against them in this life and the afterlife. Is it worth getting a loan with TitleMax? No it's not. But it sure is worth being one of the witnesses against the wickedness of TitleMax. Somebody will eventually file a "Class Action Lawsuit" against the Company and I will stand in that bread line against their interest.

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    Reviewed Dec. 22, 2017

    I made an appointment with another lending place for a motorcycle loan and showed up to the wrong place. I went back home and did a Google search and found TitleMax close to the house and called them. And, they were actually open an hour later so that worked out for me. Their lending process was lengthy and took about 45 minutes to complete, but I was glad that the lady who helped me was very knowledgeable because she knew exactly what to do. She was taking pictures of different documents while I was reading over some documents. I would have hated to have somebody who wasn't as good as her.

    We had an immediate need and TitleMax helped that out. And now, we just need the structure to make sure we pay it back considerably early. The rep said they have the lowest interest rate in the industry but it would still be much more than the principal if I go the full two years. It was really cut and dry. There was no promise of the moon. They really seem to be straightforward.

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    Reviewed Dec. 22, 2017

    I was looking online at who gave the better rates and TitleMax did. The loan processor was very nice and upbeat. I did an application and I had to sit down and wait my time, then I got on the computer, and went out. And after some time, I went back and they gave me the amount that they've had to give me for the loan. It took an hour and a half to complete the process and it was quick. I got a car title loan from them and it had helped get rid of my bill. I would recommend them.

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    Reviewed Dec. 22, 2017

    Titlemax is a good company. Getting a loan from them went good. The process took a couple of hours and the people there were able to answer all my questions.

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    Reviewed Dec. 21, 2017

    I am more familiar with TitleMax than anybody else so I went with them. The overall lending process was pretty easy and it was done in about 20 minutes. The people there were all nice. The rep was pretty good and knew more in what I did about everything. Working with them actually helped us get a place, so it's been awesome.

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    Reviewed Dec. 21, 2017

    I had an awesome experience at TitleMax. I like how quick it was. The people there were super friendly as well. They took care of me right away and asked me if I wanted coffee. It was easy dealing with them and the coffee was good.

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    Reviewed Dec. 21, 2017

    The lady from the TitleMax office I went to made the overall lending process easy. She was nice, cooperative, and helpful. I went to another one three days before and I didn’t like them. I told the lady I first went to that I wanted to see how much I would get approved for. And when she had told me how much they would approve me for and I told her I would think about it, she got totally mad. And I then went for the TitleMax where I got a truck title loan from.

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    Reviewed Dec. 20, 2017

    My experience with TitleMax was very good from the people I spoke with on the phone and in the office. Spring Valley location. The process was easy as they said and the documents needed were as they said. Everything was quick and easy. My problem was that I had given my vehicle info online and was given a quote of possibly borrowing $5700 to $8700k. My blue book value was about $5400 on a good value. However they claimed my vehicle was only worth $1000k and since the min is $2600 in CA they were not able to help me.

    They valued my vehicle at the low end of the trade in value for a dealership. KBB said trade in value was $1000 to $2900. Had I known ahead of time, I wouldn't of wasted my time. So be aware. The quote you get in the office is the lowest end of a trade in. Check KBB before going in. I was disappointed because I had called and checked online for answers to my questions before going in so I wouldn't waste my time but I did regardless. So I recommend checking KBB first or calling and asking specifically about your vehicle's worth to know what you can borrow.

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    Reviewed Dec. 20, 2017

    One of the loan stores of TitleMax was on the way to my home and I saw it everyday, and their commercials said that they're easy to apply with and they have more on a loan, so I got a title loan from them. The lending process was completed in good time, in less than a day. The lending officer got everything processed fast and she gave me all of the information with my application so quickly. I had a good experience with TitleMax and the customer service over there is so good.

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    Reviewed Dec. 20, 2017

    TitleMax was very detailed on their policy, the rates they would have us to pay back and on answering any questions I had. Although it was difficult to be with them, everyone was polite, patient, nice and professional. The lending process for a car title loan took about 30 minutes. This was my first time working with them and it was very convenient for me because I didn't borrow a lot and didn't receive much text in the mail so it was very helpful. Overall, it was a really good service.

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    Reviewed Dec. 20, 2017

    My TitleMax loan helped with the medical cost. The process was wonderful, easy and convenient. Their staff was nice, polite, very helpful. And even things that we would never ask about they still know.

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    Reviewed Dec. 19, 2017

    ** said it would be painless, and she was right! They offered me water and were very friendly, not too chatty. Professional! I went to the 1109 Goldsmith Rd. location, close to my home. Merry Christmas, that took a load off me.

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    Reviewed Dec. 19, 2017

    I had a good experience the first time I visited TitleMax. I went back and got a car title loan in 45 minutes and the lending process was quick and easy. I had friendly interactions with the lending processors and they were fast and really helpful. I had a peace of mind working with TitleMax.

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    Reviewed Dec. 19, 2017

    TitleMax was closer to me. I applied for a car title loan and their lending process was fast and easy. It took 30 minutes to complete. And then the form was straightforward. Also, their representative was pleasant and presentable.

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    Reviewed Dec. 18, 2017

    TitleMax's manager and district manager were the ones helping me with the my title loan and they were very friendly. It was a wonderful experience with them. Everything was quick, easy and painless. They just checked out my vehicle, made sure it was up to par, checked my title and made sure there were no existent liens on it. They ran it through their system and it was cleared and “okayed”. Within 30 minutes, I was out the door with a check. Keep up the good attitude and that’ll keep people coming in, especially from word of mouth of people like me that are satisfied with them.

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    Reviewed Dec. 18, 2017

    TitleMax is a good name and I recognized it when I googled title places. Their lending process was excellent and very easy and I spent about 45 minutes for a car title loan. I went in twice and I have never done it before but the TitleMax people were great. They had put me at ease and explained things very well. I already knew going in that it was going to be high interest to pay it back but for short term, it helped me quick and they gave me money.

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    Reviewed Dec. 18, 2017

    I worked for a lending company whose rates were crazy high. I felt more comfortable going back to where I’ve already dealt with before which is TitleMax. I got a car loan and the process was easy and took only 30 minutes because I had my document. Plus, I liked that they didn’t have to reach out to my employer. Their staff was very nice and professional. Coming from someone who works from customer service and doesn’t deal with people face-to-face, the lady who we worked with had good customer service. Everything was good and I'm very satisfied. I'd recommend them to someone else.

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    Reviewed Dec. 17, 2017

    Another lender needed my credit score and my credit score is not where it should be right now so I knew I wouldn’t get approved. But I was able to get a loan from TitleMax. The lending process was fast and it was great that their representative was really helpful and friendly and explained everything. The loan I got helped me pay my rent. I would tell my friends if they don’t want someone to run their credit score and they need money fast, then they should go to TitleMax.

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    Reviewed Dec. 17, 2017

    The lending process at TitleMax was great. I called ahead and verified exactly what I needed to bring in. I got in there and the guy that helped me was really helpful. He was awesome.

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    Reviewed Dec. 16, 2017

    The whole process with TitleMax as I got a title loan took only 30 minutes which was pretty quick and easy. The lending processor was very sweet, kind and helpful. She explained everything thoroughly to where we can understand. She did a great job overall. I like TitleMax's service and what they have to offer. It got me what I needed and helped me to do what I needed to do for our holidays so I’m very grateful for that.

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    Reviewed Dec. 16, 2017

    Working with TitleMax didn’t take any time out of my day. I needed extra money for the holidays and the process of getting a title loan was very simple and easy. They don't do credit checks and they have an automated system with an electronic signing and it wasn’t hard at all. It took about 30 minutes for me to complete the process. The lending processor from TitleMax was a very nice lady. She was courteous and professional. She was having some new system which was only there for three weeks, and she was learning it as she was going and she was doing very well. My experience was fast and great, and I got what I needed and I’m happy and satisfied with what the outcome.

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    Reviewed Dec. 16, 2017

    The people at TitleMax were very friendly when I stopped in. They were very nice and I felt comfortable with it right away. I obtained an auto title loan and it was very simple. The computers were very fast and we were in and out of there. Anyone who needs a vehicle title loan should definitely consider TitleMax over anyone else.

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    Reviewed Dec. 15, 2017

    I used TitleMax a couple years ago. It was the worst mistake of my life. I was at a point where I had overdue bills and I felt like I could not get a loan at a bank because my credit was a little low. Boy was I wrong. I could have gotten a loan from a bank. This was a very expensive lesson learned. The interest rate was about 150%. I took out a loan for 5000.00. A loan for 5000.00 was really a loan for 10,000.00. It was awful. I got harassing phone calls and they were not sympathetic to being a day late on payment. I had to borrow money from my friends to get my vehicle out of hock with them. Borrowing money from my friends to get my vehicle out of hock was the best thing in my life. When I got my title back I had to use it to get a loan from a real FDIC bank to pay my friends back. The bank asked for the mileage on my vehicle and needless to say it was 10k less than what was on my title I received back.

    How they doctored a legal document to show more mileage than what was really on the vehicle is illegal. I had to go to the DMV to get it corrected. The fees TitleMax charge is called usury. Folks there are other options this company is legalized loan sharking. I have proof that my title was doctored and I still have the documents to show the outrageous interest rates. I feel I need to be compensated the amount I borrowed for the distress it caused in my life. I have heard that people who have borrowed from this company have gone and done drastic measures to pay these folks back. Worst experience of my life. Word of advice to those contemplating borrowing from this company DON'T you will regret it. I am seeking legal consul at this time. And I am talking to state and local agencies to stop these businesses from existing in short making it illegal to perform lending services.

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    Reviewed Dec. 15, 2017

    TitleMax was the best option for me. We processed the loan for about less than an hour and their staff was very friendly and positive. The loan helped greatly. I had some things I had to take care of and I was able to pay them off immediately. I was very satisfied.

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    Reviewed Dec. 15, 2017

    I got a car title loan from TitleMax. It was quick and easy and that was what I was looking for. The processor was professional. She took the time to explain everything to me. She was really good and fast. The only thing I'm dissatisfied with is the interest rate. It's ridiculous but I'm going to go ahead and pay it off as quickly as I can.

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    Reviewed Dec. 15, 2017

    I had a buddy and he had a TitleMax before. I told him that I really needed some money and he told me to go through TitleMax. So, I went up there, talked to them, and they helped me out. The process was complicated because I had to go get my title transferred to my name and then all that stuff in there. But once I had my title and that transferred over, it was like a real quick. It was an easy process because all I needed was my ID and my title. It took about 2 hours to complete, but it normally wouldn't take that long. Also, the loan person was great. He kept me smiling. He was getting around all these other employees. Everybody who was in there was laughing. It was a good experience. However, they didn't give me any tamales. They had a previous customer who came in to make a payment and they had dropped off some tamales to them. And I would just not leave them alone about those tamales.

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    Reviewed Dec. 14, 2017

    In getting a title loan, TitleMax was the lender I chose since they were close to me in locality. The overall lending process was a plus in terms of time. It was less than an all-day affair, so that was fast. Once the paperwork was done, it took 15 minutes or less to get the loan approved. The lending processors were great and very nice. Anybody would feel comfortable talking with Kim and Fernie. I had a good experience with TitleMax and I was satisfied with their service.

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    Reviewed Dec. 14, 2017

    The lending processor from TitleMax was very nice, helpful and very knowledgeable about their whole process. Working with TitleMax made it easy for us to be able to finish our Christmas before I got paid at the end of the month. With TitleMax, getting a loan is easy and quick and you can get something and be able to pay it off right away without having any early pay off fees.

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    Reviewed Dec. 11, 2017

    I had a great experience with Customers Service Reps ** and ** at Shrewsbury MO Location 7742 Watson Rd 63119. Real simple process. Ask for Loan, quick 30 minute appraisal, sign paperwork, receive your check, out the door you go. It was a pleasure to talk and be yourself. No pushy salespeople. I would recommend you checking out TitleMax if you need a Short Term Loan. Pay off early. No pre-payment penalty. Kudos to easy qualify loan. Nice customer service reps. 5??? Thanks.

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    Reviewed Dec. 10, 2017

    TitleMax has been around for a long time and people could get in fine. They were the only company that would actually do business with me. I got a title loan for a vehicle and spent less than 15 minutes for the process. I dealt with the manager who knew exactly what to do, was quick and courteous. The terms are outrageous but when someone like me is in a situation where I'm in, then there's nothing else I could do. TitleMax should be more lenient with their payback plan. In my case, I'm going to have to pay $380 plus dollars a month and it'd be a lot easier if I didn’t have to be concerned about getting a hold of extra cash to have a loan. So, using TitleMax should be a last resort.

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    Reviewed Dec. 10, 2017

    Hurricane Harvey Victim/Grieving Mother Penalized and Charges Fees without assistance. There are charges being added to the original amount which is making very hard to see my way out of this. Due to lack of funds to bury my daughter, this bill was created to finish burying her. Then to further complicate thing, Hurricane Harvey happened without me having the time to grieve. Hurricane Harvey devastated my life by delaying my daughter's burial by a week, causing a lot of damage to my home and totally destroying my 4 Runner. I've been living from my son to my sister house because of the mold/fungus and the home isn't safe.

    I called TitleMax to inquire about a Title Loan to help bury my daughter because the insurance money wasn't enough. When I went into the office grieving and trying to handle business, all I wanted was to bury my daughter. They were very accommodating with offering options to get the loan but didn't seem to care why the funds were needed. After completing the application with office on Telephone Rd, they told me I needed to go to the 2 Spencer Hwy location for the money (TitleBucks) and I thought it was odd. I couldn't understand why the company name was TitleBucks instead of TitleMax. Unfortunately, Hurricane Harvey came through and caused a lot of damage and the vehicle used for the Title Loan was suffered quite a bit water damage and wasn't salvageable. The vehicle only had Liability therefore the damage or replacement would have been covered.

    I called Title Bucks from 08/27/.17 -09/15/17 left messages to inquire how to handle the payments. I did not receive any calls back so I started calling Title Max customer service which was the Title Bucks voicemail and each time they transferred me back to the Title Bucks voicemail over and over again. I wait another week and call Title Bucks again to speak to someone with no answer. So I called the Title Max customer service. Finally they transferred me to the manager of the Spencer Hwy location. I explained how the Hurricane affected me and told her I want to make sure I make payments. Told her the vehicle wasn't salvageable but I pay all my obligations but needed assistance to make those payments. I was told she need to speak to her manager and would call me back but it would be a while before I would get a call.

    In an effort to make ends meet, I started selling the parts off the truck but did not accumulate enough funds for a payment. I wrote down. I created a To-Do List in which I wrote down I'd spoke to her and she would call back. I continued to the next thing on my list, contacting homeowner insurance with a 5000.00 deductible, FEMA will not provide assistance yet, contractors for estimate and other things. The outside of the house is fairly ok but inside there is mold, no walls, cracked ceilings and furniture damaged so I live from my son to sister's house. I have a lot on my plate and trying to take care of everything but still grieving it became overwhelming. So I stop for a while to get myself together.

    Before I could get with Title Bucks again, I received a call from the Title Buck's Manager regarding my payment and reminded she told me I would receive a callback. Apparently, she forgot about calling me back but told me that there would not be any skip payments for anyone. In addition, she added I would accrue late fees and I told her that could not be helped. I receive (SSDI) fixed income and have to plan things and that wasn't enough time to do it. I explained will pay the money back but I need their help in making that happen. I know they're in this for the money but I needed their help and can't afford the late fees and the extras fees on top of the money borrowed. She told me to call her back next week with an update but I need something to help repay the money. Due to the damage to the house, I do not have any paperwork anymore.

    My daughter funeral was scheduled for that Saturday so her body stayed at the funeral home another week. This was very upsetting for me and my family especially her 11 year old daughter. In October 2017, I filed a complaint against NCP Finance and Title Bucks in which I given information to resolve the issue. NCP Finance is the lender for this title loan and assure me via your office the issue was resolved.

    ---Not Honoring Agreement--- I spoke to Brian ** (Title Bucks Area Manager) where he told me I could pay the original amount borrowed ($2000.00) then ask how much I could pay. He said to wait until I had the payment then they would have sign another contract for $2000.00 with no interest then make the payment until I pay it off. In addition, my first payment would began in December 2017 to give me time to move back into the from Hurricane Harvey.

    Unfortunately, I was in the hospital until 11/06 and as soon as I was released I called Title Bucks and spoke to Rosa to come in. I got a seasonal part-time job for the holidays because I gotten behind with my creditor and utility company. I let Brian know my water had been turned off after moving back into the house and needed to pay $100.00 but did not receive a response. I proceeded to keep my appointment with Title Bucks to pay $150.00. When I arrived Liz (manager) and Rosa was there and told them what happened but would pay the $150.00. Rosa told Liz the amount and Liz became very angry. Walked back to the back to call Brian but I do not know what was said.

    While Liz was in the back talking to Brian, Rosa asked me what was the name of my bank which I thought was odd but I told her. Liz came out to say the amount change from $2000.00 to 2500.00 and they could not create the contract without $200.00. I told that I would contact Brian for help when I get home. Although Liz had just spoken to Brian, he did not answer the call so I left a voicemail. It wasn't 5 minutes later Brian return my call to tell me the amount was changed to $2500.00 instead of $2000.00. At that moment I started recording the conversation again as I did when he told me about repaying $2000.00. The reason Liz couldn't create the new contract was a couple months back Title Bucks changed the system. The system would not allow them to create a contract without interest only a contract with 9% interest.

    I questioned him about our previous conversation and never acknowledge it. I mentioned the previous agreement again and he ignored the question then says "You can wait until it defaults and Title Bucks will make me an offer to settle which would be $1500.00". I told him "I am straining to pay the monthly payment so how am I to pay $1500.00" so I told him this issue is getting strange and was making me uncomfortable. I asked if he would give me something in writing with his new terms to pay the loan off and he refused.

    Later I called Liz without her knowing what Brian told me and told her I would borrow the remainder of the money. I asked if they were open Saturday 12/09 and Liz says they were but closed at 2:00 pm but wait until Monday. She was discouraging me to come in Saturday to take care of everything. I fear that Brian and Liz are developing a plan for me to default on the loan, charge it off then cause more of a financial issue for me. I have confirmed that NCP Finance is the lender for this loan therefore I need their assistance in this matter.

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    Reviewed Dec. 9, 2017

    We went to your Centralia, Il location. The staff there were being very difficult. No matter what they asked for, We brought it to them and it wasn't good enough. We went to the Duquoin, Il location with the same stuff and was done within 30 min. They were extremely nicer.

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    Reviewed Dec. 9, 2017

    My TitleMax experience was painless. Everything went so fast, it was unreal. I needed a little cash to take care of a few things and my birthday came up and we got Christmas around the corner. So, I wanted to do a special event and true enough, they offered me more than what I wanted. I live across from the VA so I see TitleMax all the time. I never thought I'd use them for anything but it's convenient. Their overall lending process was no more than 15 minutes, it was really fast. I went online first and I looked them up and then I put in a little information and I got a call within minutes. Their rep coordinated with the local office here and then within minutes, they called me from here in Dublin, Georgia. And then all of a sudden he said, “Well, when can you be on there? They're waiting for you.” It was 11:00 then and I said, “I'll be there at 1:00.” But I went down there before 1:00.

    They looked at the information, I looked at the car for a few minutes, came back in and drew up the paperwork and we discussed when I needed the loan. Their rates are generous. They're not like most folks made out for companies that they had to be loan sharks, so they don’t come off with that impression and that kind of ease my intention. Not even a week ago, I recommended my brother and he’s going to go down there and see about them because he’s getting married in June and he’s trying to find something and he’s spending all his money and I explained to him what I did. And he’s going to standby. He's making a trip to the Philippines in January, so I think he’s going to get down there before January.

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    Reviewed Dec. 8, 2017

    Last December 2016, I had an emergency to travel overseas. I inquired getting loan from this company. The gentleman I got there misled me by not explaining me in detail. Anyway I ended up get the loan but it was interest was so high that at the end of the loan I had paid double what I was loaned. The other associates who were there did not want to listen to what the previous associate had done. That was the worst decision I ever made. Advice to those who want to get a loan from this company “before you sign or take the cash read the contract.“ Do not be duped.

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    Reviewed Dec. 8, 2017

    Excellent service, detailed, knowledgeable description of loan that best suited me. Would definitely do business with them again! Ash, the rep who did my loan, explained to me about how title loans work, made me feel comfortable, and even gave me a detailed understanding of how the interest works and why some people run into problems when paying off loans because of their lack of understanding about the interest. All employees should be as well trained as Ash! Thanks, TitleMax!

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    Reviewed Dec. 8, 2017

    I went on the internet and looked up title loans and it's not too good. I found a couple of companies but they didn’t call back. I was referred by someone I know to TitleMax and I got a title loan from them. Their rep explained everything that I needed to do when I came in and from there I just did everything he said, came back and met with him and sign the paperwork. I also had to go to the DMV and he called me. The lending process took three hours to complete. The manager was thorough and charming. My credit, my rating and everything was bad so he helped me get a loan. He did his best and he told me once I do this, he'll have another emergency where I may get more money if I need it.

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    Reviewed Dec. 7, 2017

    My experience went smooth and the staff was great. This is my first time so maybe everything afterwards goes great. I hope if I run into any hardships they are very understanding and work with me. They gave me the right amount I need but the payback interest is extremely much. I would not get one unless I could pay the loan off very quickly.

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    Reviewed Dec. 7, 2017

    The staff are very friendly and helpful. I am very glad I went to TitleMax for the extra money I needed. They explained everything very clearly my payment plan and the due date. I would recommend them to anyone who needed to pawn their title for extra cash. Thank you for the help.

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    Reviewed Dec. 7, 2017

    They were very helpful, always there when I had questions. They know you by name which makes you feel like family. My husband and I really really needed the money after I had surgery and was struggling to pay the bills but they were there when I needed the help. Thank you TitleMax.

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    Reviewed Dec. 7, 2017

    I had used Titlemax before and went with them again for a car title loan. The process this time was much easier than the very first one. It was also fast and working with their rep was pretty good. He was courteous and professional.

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    Reviewed Dec. 6, 2017

    Shout out to Nicki at South Highland location in Jackson Tennessee. That girl is awesome and she kept working until she got me all I was eligible to receive. Thanks to her Christmas just got a little brighter at my house. Thank you Nicki and thank you TitleMax.

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    Reviewed Dec. 6, 2017

    Went to get a loan from this company because it was good but I'm very disappointed got a loan for 2000. Have made my payments in time. Have made almost 4 payment of 311 and instead of going down is going up. I owe 2045 like wtf so now I owe more than what they borrow me. Instead of helping people they ** them. Will never go again and hope people don't go neither.

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    Reviewed Dec. 6, 2017

    Getting a loan from TitleMax was really quick and easy. I was probably only there for about 30 minutes. They were very knowledgeable and working with them was convenient. It met my needs at that time. Great experience overall.

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    Reviewed Dec. 5, 2017

    I got a car title loan from TitleMax and had a very good experience. It was convenient. I went into the store and they walked me through the process. They let me know what my better option would be as far as payment. They said that they would let me know if I want to do a five-month pay-out plan. That’s the better way to go about it because then you’re not worried about it, you’re not stretching over it. So, I chose that option. The people there were friendly and they helped me understand the questions that I asked. They weren’t able to get me exactly what I wanted but they were able to get me as much as they could for me because they understood that I was in a problem. I was in a bind and they helped me get out of it. They care for their customer a lot.

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    Reviewed Dec. 4, 2017

    I have used TitleMax before so I went to them again to get a car title loan. Their process was fast. You just go and they get an estimate, and then they check out your vehicle. And then they go about your business and say if you’re approved or not. I did an estimated approval over the phone and that took overnight. They called me the next day. And then, I went online and it took 30 minutes to complete. Their rep was cool and awesome. He was the manager of the business location I went to. I had asked for 1,000 but they only gave me 700. I guess it all depends on the car or whatever. Nonetheless, they had good customer service. They’re excellent at their job.

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    Reviewed Dec. 2, 2017

    Using TitleMax has worked out great for me. The reviews for TitleMax on one website were very good. Being very professional as the review indicated and about 15 miles away, which is very close to me, I went over to TitleMax with the title for my truck. The application process took not more than 30 minutes and was very easy, straightforward, and no haggling. They wanted to assist me anyway they can and the intention is still for customer satisfaction. More so, the lending processor was very friendly and had the Texas kind of professionalism.

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    Reviewed Dec. 1, 2017

    I found myself in a situation where I was making and taking a very large gamble if I didn’t take care of some financial issues. I had some forgotten traffic tickets and they popped into my mind when I a buddy asked me about them. And because of that and all these other fees, I was going to pay for it now. It was money that I had to come up with or my license was going to be suspended. I work out of town so I was over the barrel to where I needed to take a high risk of possibly getting stopped. Under any circumstances, I didn't want to get a title loan for my truck. But it was one way to get the money I needed although I didn't like the interest rate. TitleMax has been around for a long time and they're more stable than other lenders that pop one day and go away the next since TitleMax has the financial backing to be here tomorrow.

    The process was pretty seamless. I called, got a guy and talked to him. I told him what I had and what I needed and he verified some stuff as far as the year, make and miles. I told him how much I needed and he said that they would have to look at the truck and take pictures. Then they were going to deal with it but what I had compared to what I needed was not going to be an issue since my truck was worth a lot more than what I was trying to borrow against it. So I went out there and sat down with him. There were two people working there and they were very kind, courteous and informative. They were also very laid back but professional at the same time. Some of the time that I was there, we spent jaw-jacking back and forth a little bit while we were doing the paperwork.

    The rep also explained everything and told me straight up that the loan was majorly a high interest rate. That was how title loans were. I understood that and I wanted to get it paid off quickly. He said that was what TitleMax was there for, trying to help out now and let me get back out of it as soon as I could. He told me to keep in mind that I was borrowing $2,000 from them right then but I got full term on it and I was going to pay back almost $7,000. It was 150 something percent. It was a two year loan and was supposed to be $313 a month. Other than that, the rep had most everything done by the time I got there. All I had to do was sign an initial bunch of stuff. It was a middle of the day and I was in and out of office within 15-20 minutes.

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    Reviewed Nov. 30, 2017

    I guess I didn't really listen this last time I got a loan from TitleMax. Never dreamed I'd be paying back double from what I borrowed. But we all learn from our mistakes. I will never ever use TitleMax again.

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    Reviewed Nov. 30, 2017

    My husband and I went into TitleMax on Secretary Drive in Arlington, TX. We received a warm welcome from David **. The whole process went smoothly and David was awesome!!! Thanks David (and Titlemax)! 5 stars!!!

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    Reviewed Nov. 30, 2017

    Back in August of 2017, my husband needed extensive dental work done and of course our dental insurance didn't cover all of the costs and we just decided to try TitleMax and it was the easiest thing to do. We were so impressed with the gentleman in the Little Road, Arlington, Texas office! His name is Alex. He made us feel so comfortable and at ease. We can't say how much we appreciate what he DID for us. In fact, the entire process was so quick and Alex was so friendly that we would not hesitate to go there and use TitleMax again. I hope that this review makes it to Alex's bosses because he should get recognition for his outstanding service and professionalism!

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    Reviewed Nov. 30, 2017

    I was a bit skeptical when going into TitleMax but I was very much in need of some help. As soon as I sat down with Thomas I felt comfortable right away. He didn't pressure me and was able to answer all my questions before making a decision. At the end of it all it's because of him I was able to take care of an emergency that otherwise could have been a disaster. I'm very grateful and will definitely go back to him in the future if needed.

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    Reviewed Nov. 29, 2017

    I don't know about everyone else, but I wasn't happy with my experience with TitleMax at all. I felt like I was lied to and jipped from the minute I visited their lying website to the very last time I spoke with one of their phony, sideways managers. The loan amount was nothing but a tease and helped me accomplish nothing. I'm not going to smile and say, " TitleMax helped me get a new apartment." They did nothing but earn themselves about $500 or so and waste my time.

    The rates were downright wicked. "The system" tacked on additional money that no one could explain properly because it was bogus. The customer service was extremely rude, dismissive, and condescending. Speedy service? Yeah, maybe, but am I supposed to be happy because they were quick to financially r_pe me? Big deal. Well, I'm not going to give this business five stars for what it does or the way it treats people. I will never recommend this company to a friend. I wouldn't even recommend it to my worst enemy.

    This is a fine example of bad business here. I mean, some of us know that title loans are not good deals. I personally have been through the process with other companies before, but TitleMax takes the cake on crookedness. TitleMax made me mad enough to write about them. That's very, very bad. You see, in business, there are greedy companies, and then there are greasy (pronounce it greeezy) companies. TitleMax is greasy, and they will have to answer for what they do on judgment day.

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    Reviewed Nov. 29, 2017

    I obtained a title loan from TitleMax. They didn't seem as shady than some of our local people. Their lending process was quick which I like. It took about 30 minutes, and then I was good. Their lending processor had a good attitude and I thought he was very relatable and I like that quality. Their service was flexible for me. They gave me two options of when I wanted to make my first payment because obviously, I got a title loan and I'm in a financial situation. However, what I got wasn't as much as I thought I would get. I guess the downside was selling my vehicle for $360. But every little bit helps. I'd tell others to go to the one on Fort Campbell Boulevard because they were really helpful.

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    Reviewed Nov. 27, 2017

    It was easy to get the loan, the staff is always polite and professional. My only problem is that making my payments has become a task, because they don't accept online payments nor do they take payments over the phone.

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    Reviewed Nov. 27, 2017

    TitleMax should be ashamed. They need to tell the poor people upfront of the ridiculously high interest. Too busy trying to make bonuses, and commissions, they misinform the customer. I really wished I knew how the whole loan system worked. I would've never got a loan. I lost my car because I could no longer afford the interest. I paid for almost 3yrs. and still owed 2k. I however did some research a little too late. But N. Mexico, and a several other States does not have a cap on the interest they charge the people. There should be a law! Especially in N. Mexico where the poverty level is high. Shame on the CEO's and NM lawmakers. Taking kickbacks for not making laws to prevent people from losing their cars. You could care less of the hard working, tax paying citizens trying to support their family. Greedy bass catchers! I'd like to see you walk to work in the cold!

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    Reviewed Nov. 27, 2017

    I used TitleMax before and I went back to them for a title loan. The lending processor was a really good and nice guy, and the whole process didn't take long. Everything is fine except for the extremely high interest rate. But if one needs money, then they should go see and drop by TitleMax.

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    Reviewed Nov. 26, 2017

    I'm super young and I don’t have any credit. And since I bought my car with cash and I own the title, I figured getting a title loan might be the best way. The lending process was really easy, straightforward, and I was in and out in 30 minutes. Also, I did everything at the TitleMax location right next to my house. The people who helped me were nice and the lending officer answered all my questions and knew exactly what she was talking about, which was good. They send the text messages to remind me of when I have a payment and they call only to wish us happy holidays and happy thanksgiving, so it is helpful.

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    Reviewed Nov. 25, 2017

    The process of obtaining a personal loan from TitleMax was very easy for me. The lending processor was courteous and professional.

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    Reviewed Nov. 23, 2017

    I went in to pay a payment. I told Allison my wife passed away 2 weeks before and I had a financial problem because of it. She was the COLDEST person when trying to talk about it. Just thought she could of tried to help a little but she just wanted a payment!!! Also my wife's name is on the title.

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    Reviewed Nov. 22, 2017

    I never really understood loan companies. But TitleMax takes the freaking cake. Out of every other loan company I've dealt with, I've never felt like I was just giving away money. Every time I made a payment the amount I owed lowered. With TitleMax if you pay the minimum it doesn't move. You still owe the full amount you borrowed. So basically I borrowed 1600. It's been 4 months. I have paid 250 bucks each month since, I still owe 1600 right now as I type this. It's freaking unbelievable. I don't understand how this is suppose to work. But when you borrow money from someone you pay them back exactly WTF you borrowed. That's like you asking me for 20 bucks but I expect you to pay me back 100? It's not right. It's not fair. I wish I would've understood the process better.

    I would've never came to this company. I feel like I'm getting ripped off. I go to borrow money because I need the help. I'm not borrowing money to pay back double WTF I already owe! It only puts me more in debt in the long run! And then TitleMax don't even gaf about its customers. They just want their money. I went in there after paying 4 months in a row at only being 5 days late, asking him for an extension because my electricity was about to get cut off with 4 children, and all he could talk about was late fees as if I'm not already paying TitleMax back enough?!! I've already paid your ** at least 800 freaking dollars! Take it out of that!!!

    Then sometimes they come walking in with food and **. Uhmm can I have a fry or a taco since I pretty much paid for your damn meal?! Like seriously one day someone's going to fight this company in court, and they're going to win. Then hopefully TitleMax will either get their crap together so that the payback on the loan isn't so damn expensive or they can just shut down altogether so that they aren't ripping people off anymore. When I am done paying this ridiculous greedy ** company off, I swear to GOD, I will no longer do business with them. Good freaking riddance!!

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    Reviewed Nov. 22, 2017

    My experience was great. Thanks TitleMax in Pooler GA. I can't wait to say... I GOT MY TITLE BACK WITH TITLEMAX. They were great with customer service and helping me with my 4 year old keep busy and quiet while I fill out paperwork for my title pawn loan. So I give 5 stars to Pooler GA location.

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    Reviewed Nov. 21, 2017

    I have never taken out a title loan. I have always heard bad experiences. I had an emergency and nowhere else to turn. My experience was pleasant and very relaxed. I did not feel stressed and they did all they could to help me. I want to say Thank you.

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    Reviewed Nov. 20, 2017

    This was my first time coming into Titlemax. I had completed my application online. And your representative, assisted me very professionally and courteous, and she also answered all questions efficiently. I could not remember my Gmail password, and could not log in. The representative was very nice, helpful, pleasant and worked well, without asking questions to other employees. Give her reward for accurately explaining the process properly and I really appreciated that.

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    Reviewed Nov. 20, 2017

    My visit was pleasant & very professional. Everything was explained to make sure I understood how the loan & repayment works. Excellent service. I would definitely recommend to a friend since a credit check is not required. Like the fact that they send reminders as to when your payment is due.

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    Reviewed Nov. 19, 2017

    My experience at TitleMax was surprisingly easy and straightforward. Ms ** was very warm and welcoming. I came in & was nervous. That soon dissipated, as I soon felt like I was talking to a friend of mine. She made the process painless & easy. I appreciate her expertise and professionalism. I will recommend her to anyone that I know that can benefit from the service. Thanks Ms **.

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    Reviewed Nov. 19, 2017

    Hello. All I wanted to tell you please do not use this company. I went here in hope to get money to help me in a time of need. Well they did that but after me not paying them because I was not able get a job. They r ti my car from my house in the early morning after I went into the office and was gonna pay them on that Friday. That Monday they came to car. If you do not wanna pay them to get your car back pls do not use them. They after taking my car wanted me to pay them 1000 to get my car back. After me not having the money they said that they would sell me car.

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    Reviewed Nov. 19, 2017

    Well I've got to say when I started looking into a title loan I really didn't expect it to work out. The truth is I my credit isn't that great hasn't been for a while and so when I call them I expected to be given a list of reasons why I couldn't get a loan. But that's not what happened when I went in. I didn't have all the paperwork I needed. I wasn't prepared because I guess I didn't expect it to work out but they worked with me. So I expected a ridiculously high interest-rate that I wouldn't be able to keep up with or that I would have to pay it back in 30 days which I wouldn't be able to do or I would not get the full amount that I needed but I got more than twice what I needed And it was a really great experience and I would definitely recommend TitleMax and I will use them.

    I won't go to anyone else for Title loan. I trust them. They even paid my registration out of the money I borrowed so I didn't even have to mess with the DMV and as for the TitleMax And best of all the staff and office manager that I worked with are absolutely fantastic people. They were professional, friendly, down to earth, courteous, made me feel very comfortable, patient, even keep the office open for late for me. I would definitely give them a 10 out of 10 and I would absolutely recommend TitleMax to anybody who wants to get a Title loan.

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    Reviewed Nov. 18, 2017

    It was an amazing feeling that after weeks of being told no, Pablo at the Washington Ave Titlemax said yes. This gave my new wife and I, a start on our savings account and emergency fund. I really feel that Pablo cares about us as his customers and the personal commitment we made towards each other as client and valued customer prove this. Thank you Pablo and thank you TitleMax. lol

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    Reviewed Nov. 18, 2017

    I called about a small loan and the ladies were amazing. We scheduled an appointment time for me to come in. When I arrived, they were waiting for me. She remembered why I needed a loan and asked general questions about me. She took a genuine interest in me as a person, not just as a paycheck for her. The whole process lasted only about 30 minutes.

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    Reviewed Nov. 18, 2017

    When I was in dire straits for a loan, my credit was not good, and I really didn't have anywhere to go to get a loan. I found a few title loan stores that were only interested in loaning me a relatively small loan for a whole lot of money, but when I found TitleMax, I knew I was in good hands. Finding employment in Beaumont from San Antonio, I needed to have my account transferred, which may not even be possible, or so I thought until I met Sequoia at TitleMax Beaumont. She was a fresh of breath air, and she understood my situation and jumped right into getting my paperwork transferred and taking my monthly payment.

    With the support of the store manager, David, I could see why Sequoia was so good. David was also more than I could ever hope for in a Store Manager. I would highly recommend TitleMax in Beaumont, Texas for your title loan needs. I've been doing this a while, and I trust them from past my experiences with them. They are honest, professional and friendly. Surprisingly it's not common for companies to have those qualities anymore. TitleMax does. Thank you Sequoia, David and TitleMax.

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    Reviewed Nov. 17, 2017

    I really was uneasy about doing a title pawn but the manager was awesome. He explained everything in honest detail and we made a deal that was smart for me. I was in and out in 30 minutes. I got what I needed and felt good about it.

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    Reviewed Nov. 17, 2017

    The team at TitleMax on King Blvd And Figueroua blvd were the best. They were so professional and courteous. They even stayed over late to help finish my transaction. I would recommend them to anyone honestly needing extra money in a hurry. Thank you team. You’re the best.

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    Reviewed Nov. 17, 2017

    After having a long day at work, I went to make a payment and received amazing customer service at Laredo, Tx. This location has an amazing staff team. It is very rare and unusual that at close to closing time, the staff and the manager still have and maintain great customer service. My applause to them. I definitely recommend that if you are looking for an auto loan, go to Title Max, they're located at 4316 San Bernardo Ave. They also have the best rate on any title loan guaranteed!!! Outstanding service!

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    Reviewed Nov. 17, 2017

    ** store manager and ** General Manager of 3130 Austin Peah Hgwy Memphis, TN 38128 was courteous, helpful, and very knowledgeable. They performed my loan fast and efficiently while explaining to me the details of my loan and answering my questions. Would definitely recommend this office as it at local great location and provided great customer service.

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    Reviewed Nov. 17, 2017

    This transaction was very smooth and easy. They was very helpful and upfront about the situation. TitleMax is a great company to do business with. I recommend anyone with a car title and need cash to give them a call.

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    Reviewed Nov. 17, 2017

    Very friendly, Manager gave me a fresh cold bottle of water. Ms./Mrs. ** was very nice she was the one handling the loan. Even the young lady heading to lunch. Made sure she said hello and shaked my hand and said thank you for choosing us. Just one big open welcome, very comfortable environment. Made me feel like a Celebrity or Royal Queen. So yes I would recommend them to others.

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    Reviewed Nov. 17, 2017

    My husband and I had a very good experience at the store that is in Newport Tennessee. My husband and I had never used a title loan business before and didnt really know what to expect. We were offered many great options and got just exactly what we needed. Thank you Titlemax!

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    Reviewed Nov. 17, 2017

    Great customer service and had me in and out. Explained everything. Only complaint I️ would have is how high my monthly payments are. My payments are higher than I️ planned on them being. But other than that and the interest rate being high my overall experience was good.

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    Reviewed Nov. 16, 2017

    Took advantage of my situation. High interest rate cost almost the amount of the car itself. Told the internet is a lie. I need the money to pay for a funeral. The quote is what got me to come. Called before I came to make sure plus I didn't even ask for much.

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    Reviewed Nov. 16, 2017

    I had a great experience at the Batch Springs location. Rebecca "IZA" ** was very helpful, polite, and extremely informative. I had several questions and she had the answers. I will recommend this location to anyone that would like to use this service.

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    Reviewed Nov. 16, 2017

    I felt very comfortable with the staff and didn't feel like a beggar as some companies have done in the past. They were interested and asked about me personally. When leaving, it was dark and they made sure I was safe! Thank you!

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    Reviewed Nov. 16, 2017

    The process was quick and the service was great but wouldn’t recommend anyone to do what I done. It’s just a big rip off for someone who is already struggling. Being a single mom and they are doing nothing but taking from me when I’m having a rough time!!

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    Reviewed Nov. 16, 2017

    We came in 15 min til closing because of our work schedule and the GM was very nice. He stayed and we had our loan in 35 minutes. Easy and great experience. I told him we could come back on Monday but offered to stay if we wanted to do the loan at that time.

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    Reviewed Nov. 16, 2017

    Representative Ash at your Northport Al Office was very polite and took the time to make sure that I felt comfortable with your service. Very professional and informative. Very pleased with this agent. The in and out time of this experience took only 30 to forty five minutes. Quick and professional. Would recommend.

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    Reviewed Nov. 16, 2017

    My experience was exceptional. The process was fast, easy and pleasurable. The whole process took less than 30 minutes and I was able to walk out with a check in my hands. Customer service was top notch and the staff was very knowledgeable and welcoming.

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    Reviewed Nov. 16, 2017

    I am very happy with the guy I dealt with. He was very professional. He was very helpful and understanding. He explained everything to where I could understand. He even gave advice on how to deal with my loan and get it paid off faster. I would recommend TitleMax any day.

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    Reviewed Nov. 16, 2017

    I had an excellent experience here, the staff was very friendly and went above and beyond to make sure I got a good amount on my title loan. Laura explained the details in depth and understanding she has excellent customer service for skills. The gentleman that was working with her was also very polite. I didn't interact with him much as he was taking a test if they see this. I hope you passed! Very excellent. Would definitely recommend them!!

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    Reviewed Nov. 15, 2017

    Never know when an emergency will come up but I found myself in need of some quick cash so I thought I would try a title loan and found that it was quick and easy and felt like I could trust the people I was dealing with. They took the time to explain everything so I knew just what I was doing. Trust goes a long way with me and I found no hidden surprises. I would recommend Saraland Titlemax if you want an honest friendly place to do business. Ask for Monica. She was so very helpful for me.

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    Reviewed Nov. 15, 2017

    TitleMax's lending process is excellent. It was very quick and I didn’t run into any issues. The manager guy was friendly, very helpful and knowledgeable. Being able to get a car title loan from them has been very helpful and I'm using it for the short terms.

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    Reviewed Nov. 15, 2017

    A friend went through TitleMax a few years back so I also went with them for a car title loan a few weeks ago. The lending process was easy, took about 45 minutes which is fast, and they made sure they had everything that they needed. They were very nice, respectful, and made sure that I was taken care of and that the car was going to be taken care of. The lending processor also made sure all my questions got answered. TitleMax helped me get caught up on what I needed to catch up on and it was very convenient.

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    Reviewed Nov. 15, 2017

    The lending process with TitleMax was easy. The person I worked with was very knowledgeable, professional and friendly. They definitely helped because I definitely needed the money at that time.

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    Reviewed Nov. 14, 2017

    The lending process of TitleMax was excellent due to their customer service. Their reps explained everything to me and helped me pick a good loan that was good for my budget. And if I have an issue, I can call them. They would work with me and would call to make sure everything’s okay. The service was excellent overall and I'd recommend them to a friend.

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    Reviewed Nov. 14, 2017

    I got a car title loan from TitleMax and had a wonderful and exemplary experience. The website could be a little bit more clear about the process and what documentation is needed, but it was seamless inside the store. The process was completed in half an hour and it was great. The lending processor was outstanding and my life has improved since working with them.

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    Reviewed Nov. 14, 2017

    I was with American Title Loans before and TitleMax gave me more for the car title loan which was better. Everything went easy and great for me. The entire process took an hour which was okay but would like it to be quicker. The lending processor was perfect and treated me well. TitleMax made things easier for me because when I need some extra funds, I can always go in and be able to get that and get everything taken care of real quick. So, it's been helping me out and has been able to take care of some unexpected bills at the time. It's been a good experience with TitleMax and I've recommended them a few times.

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    Reviewed Nov. 14, 2017

    It was easy to get a car title loan with TitleMax. It only took 20 minutes. They gave me the check at the end and the lending processor was nice and informative.

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    Reviewed Nov. 13, 2017

    I was given all the information I needed in a prompt and courteous manner. George was very helpful and has continued to follow up with me to make sure I know he is ready and willing to help me as soon as I can get back to him regarding my loan.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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