Telecheck Reviews

Sam's & Walmart shopper for 40 years. Always write checks--- no problem. I recently wrote 2 checks at Sam's because I wanted separate receipts for gift cards. Same day I went to Walmart to buy items unobtainable at Sam's.... Check was denied. Totally shocked. Absolutely no reason for this. Called Telecheck, representative's accent very difficult to understand. I think she said there was too much activity. There's got to be a better system separating those who are writing 'hot' checks and the rest of us who have done nothing wrong OR at least the merchant should publicize the rules. i. e. Thou shall not write 3 checks in one day to any stores in Walmart system.

Same story different person... I had to use my checking account to pay for some things on Amazon. The first few went through no problem, then everything after 4 or five transactions was declined. I called my bank, Amazon, and finally Telecheck to see what was wrong. The bank said no payment requests were coming through. Amazon told me that my bank must be lying. Finally Telecheck told me that they are the ones causing the payment to be declined. I don't have enough history with them, so they will decline any payments/purchases from Amazon using my checking account.

Went to Best Buy to purchase a modem, wrote a check on BB&T account with over $16,000 in it. Telecheck declined to approve it. This embarrassed my wife and I since we never had a check declined. Went to BB&T to clear it up. BB&T did not have a problem with the check. BB&T contacted Telecheck to find out why they wouldn't let Best Buy accept it. Apparently Telecheck does not clear checks the first time you use their service, you have to wait a week after you are in their system. The BB&T rep told them it was a stupid policy, my wife and I agree. And Best Buy has lost this sale and any other sales to us in the future because they use Telecheck.

Union Bank of India A/C - ** IFSC- ** Anuj **. As I paid in his bank account - he never sent me product. Blocked me in call & WhatsApp too. If I call from new number pick the call ^ Disconnect my call please every one aware of him. Anuj

We have had two checks declined recently, and the best they say is "I don't think it will happen again"?? It is a business, we have a need for the occasional office supply, etc. I would be proactive, but am not being told anything? other than our check writing history has been cleared out?? The service they provide is a FARCE.

Went to our local Walmart and purchased around 135.00 in general merchandise including a prescription. Was declined. Talk about embarrassing. TeleCheck said this was not my norm. What???? Have been going to this Walmart for 30 years and always write a check. They now are trying to tell my I should refrain from writing any checks at all for 7 - 10 days, even though I have more than ample funds. Grrrrr. Totally humiliated as we live in a small town. What is wrong with this picture???

My wife and I including our 3 kids were at Sam's Club in Brandon, FL shopping for groceries. We usually spend about 300-400 on average. Our refrigerator and freezer were quite empty due to family member coming over our home. After shopping we went to the cash register to ring up the items. $410.86 is the total balance. My wrote the check as she usually does, The cashier informed us the the check was denied. We asked her to kindly run it again and that has to be a mistake because we have used the same checking account for years at that same location. After the cashier tried numerous times she handed us the receipt which displayed the reason for denial. It stated "Reason Code 2" by Telecheck. My wife immediately called and was asked more personal and security questions then our bank do themselves, The rep on the phone told us that she did not see the check even being run, and that it may be a store/technical related issue.

I purchased something in a Peebles department store. The amount was only $15.37. I always use checks. Hardly don't take that much cash with me except for gas or etc. When she told me my check was declined, I felt like people were looking at me like I was trying to pass a bad check, never have bounced a check. I knew I had enough funds. So I called Telecheck and I never really got a reason why I was flagged. Except I think they were telling me I HAD WRITTEN TOO MANY CHECKS THAT MONTH. Which is laughable. It's my money. The guy said to wait 7 days and everything will pass. I went to another store and purchased some things using my check, and it was perfectly accepted. I called them back to tell them I believe they had a faulty system. I won't shop at Peebles again, I have heard the same complaint with the same issue there.

My check was denied not because of insufficient funds but because I don't write checks enough. This is the most ridiculous thing I have ever heard. Crying kids in the store not understanding why they can't get toys and me being looked at like I'm passing a bad check when I have thousands. This company should be shut down. I reported them to BBB and encourage everyone to do the same.

I was declined because my check purchase was flagged as suspicious. I called a first time, was told to go back inside and make the same purchase again with the same check and everything would clear just fine. I go back inside and It happens again. I called again, was put on hold for at least 15 minutes. The rep was rude to me because I asked her to repeat one thing that she said, spoke back to me very slowly and condescending. I explained my situation again. They said the needed to speak with the merchant. I went to the customer service line. I was told by the Telecheck rep that I she could only hold 1-2 minutes. After holding for 4 minutes she told me she had to go and did not care how long I had waited for them to answer, even after I said that I am the customer and need to make this purchase so that I can have food.

My wife and I were purchasing a new kitchen from Home Depot. We spend a long time on the phone with Telecheck people back and forth. We could not get a straight answer. In the end they seemed to say that the problem was not the credit rating but that we do not write checks often enough. It was not a cool reason.

Denied a check not because I didn't have enough money in my checking account but because I don't write checks often enough. Huh??? Forced me to waste $250 on Uber to go to my Credit Union and get a bank check.

Been using same pharmacy for 20 yrs...$3.76 check denied! My wife and I are disabled and unfortunately take quite a few medications. I was at our Rite Aid picking up an order and needed to write a check for the $3.76 bill. Having written a check to cover a 166 dollar bill a few days earlier...I didn't anticipate any trouble. However my check was denied and this Rite Aid guy was not gonna risk it and take the check anyway, because TELECHECK said it was too risky. Unbelievable! Loyal customers treated like dirt...all due to some computer program which somehow determines risk. When I called Telecheck I found out that I had insufficient history with them. Been cashing checks with same account for years but no history. I think Telecheck is bad for business and probably just designed to rip off merchants.

We are a small business that runs Adult Foster Care Homes. We went to a local grocery store to pick up a few items for the weekend and our check of $171 was declined by Telecheck. Our employee was treated like a criminal in the store because the check was rejected. When we called Telecheck they said that our last check was for $4000 to the State of Michigan (employment taxes) and that this check was rejected because it was so much less than the last check. So I guess if we had spent $4000 at a GROCERY STORE our check would have cleared. They said we didn't have enough history to clear this check. We have been in business for over 30 years with the same checking account and have never had an insufficient funds check! This "service" is ridiculous. The customer service can not help and they will not offer us any assurance that any checks will be approved in the future.

I had to update my laptop so I went to Best Buy to purchase a new one. I wrote a check and it was denied by TeleCheck. I write checks all the time every month. I never had a check denied. I called the 1-800 number and I had to provide my check routing and account numbers and also my driver's license number. I finally got to a human person with a heavy accent. She asked for the same information then told me I was not denied because of lack of funds. It was because they did not have enough of information on me. I was told to wait 7 days and write a new check then for my purchase. I told her I am here now and I need this now. I got nowhere so I had to use my credit card for the purchase. I am very concerned with the information I had to provide this service, so first thing Monday I have to go to the bank and close this checking account and open a new one.

My husband went to Home Depot here in Kennewick, Wa and wrote a $75 check which was declined by Telecheck. My husband then ask for the manager. The Assistant manager Susan came up front and he ask her why it was declined, she told him she didn't know why. She tried to call Telecheck and was disconnected. I just called Telecheck and was told that it was because we hadn't written a check there since March. I told her that we shouldn't have been declined that we have more than enough money to cover the check. I told her that my husband was paying on our bill there and had to pay with our credit card.

Went to both Wal-Mart and Best Buy to purchase a computer printer only to have my check denied by Telecheck saying 1 that I had fraudulent activity and 2 not enough history on my checking account which both are ridiculously incorrect as there is no fraudulent activity and I've had my checking account for 20 yrs. I call the 888 phone number and get someone who doesn't speak a lick of English. My account had plenty of money in it. I'm reporting them to the BBB and gonna try to get a class action lawsuit against them...who wants in so we can shut this phoney company down.

Refused a check due to insufficient history with Telecheck. Seriously!! Accounts been open for 30 years. Besides, I write less than 5 handwritten checks a year. What an unnecessary hassle. Now I have to go back to the store, get the check and pay cash.

Don't Buy At Merchants That Use This Service. The 10th St. Animal Hospital denied my check because Telecheck decided that my account has insufficient history. I have had this checking account since the 1980s. Apparently that is not long enough.

I wrote a measly $13.90 check at a grocery store that only accepts checks or cash. Telecheck refused the check. The manager was somewhat flustered and tried on several other machines saying that sometimes it is the machine. He finally gave up after the other machines rejected the check as well. After inquiring where the closest credit union and therefore ATM might be I told them to just keep the groceries. I called Telecheck and after having to enter the same information repeatedly I finally got a useless representative who told me nothing at all of value. She said my check was refused because of a 'combination of factors'.

For anyone thinking of using this company for their business think again. No one at this place knows what they are doing, and ruin your life when writing a check to a company that uses them. I have been declined every time I have written a check. It's because I am not established but they verified my account with my bank. What else do they need?

After 40+ years of good credit and tons of check writing, Telecheck decided they should block my ability to write a check a store this week. I didn’t use my debit card because it had been compromised yet I wanted to pay cash and not charge the item. So I wrote a check from an account that has plenty of money in it. To my shock, my check was denied. What???? I was given a denial code. Upon investigating, it turns out they denied my ability to write a check from my account based on the fact THEY didn’t have sufficient check writing history with that account, which is four months old. This is ludicrous and a violation of my personal rights. Who in the world do they think they are???? I am protesting it as high as I can and they should be investigated for meddling with the rights of private citizens to make a purchase. It is none of their business!!!

So I was shopping on Amazon and realized that my debit card had expired. Not wanting to use credit when I have more than sufficient funds in my checking account - I opted to use my checking account directly. Long story short, my payment got declined and they told me that it was because "they didn't have a history with that payment option". I gave all the info that was needed to verify that I was the account holder and I showed, once again, that I had the funds to buy the item. Their advice was to try purchasing the item again IN A WEEK when my payment option does not scare them as much. I can't believe a company as huge as Amazon is still wasting their time with such an incompetent and meaningless third party company such as this. Definitely will not be shopping on Amazon from now on unless there is no better option. Stay away.

I have been using Amazon for years. Now I am using a checking account or a check with the money in the account. It keeps getting denied. This company is **. I am tired of this. They need to fix it. I am taking this to the Better Business Bureau and Attorney General.

I made a few purchases from Amazon.com, and some of transaction didn't go through because of insufficient funds or because of the fact that I didn't have credit card. I noticed week before last that I started getting 30 dollars charges from Amazon Marketplace Internet. They keep on taking money from my account even though I cancelled a lot of those orders.

I experienced the decline of a check written at a company I have done business with for over 20 years. They stood there and couldn't do anything. Then when purchasing a new IPad at Best Buy this weekend, same thing. I almost walked out to purchase the IPad somewhere else. I should have and next time I will. These big companies have to realize that customer service makes the difference in where people purchase products. Telecheck is anti-customer service and is just a taste of socialism.

Tried paying a doctor bill by check. Bill only $11.82, check denied by Telecheck twice. Called Telecheck said because I have no history with Telecheck they denied check, stated wait 7 consecutive days to put back thru should be ok then. Check denied 3rd time after doctor office waited seven days, called Telecheck again. Said because used same check got denied. Wrote new check brought to doctor's office got denied. Called Telecheck again, said because didn't wait seven consecutive days even with new check got denied. For an $11.82 check having to drive 40 minutes to doctor's office to pay bill because Telecheck wouldn't approve is absurd. Telecheck is the worst.

TeleCheck is absolutely awful! They decline payments! They also snoop in other accounts that are not associated with the account in question! I recommend that companies cut ties with TeleCheck because they cost companies money! Due to TeleCheck's inaccurate findings Home Depot lost a $1200.00 sale! TeleCheck is not USA based company so communication is poor for American English speaking customers! They are a company who are costly to businesses within the United States! I as a consumer am in shock that businesses such as Home Depot would use such a company as TeleCheck who cost them dearly in income! TeleCheck is a company that should be removed from all USA businesses! Shame on any business who supports them and how ignorant of you! I will no longer support any business who uses TeleCheck! I will be happy to spend thousands of US dollars on products through businesses who have no connection with TeleCheck!

One day I can write a check at Meijer and one day I can't. When I call, they always say they need more verification. I said, "You have my name, address, license number, checking account number, what more to need?" I just had a check clear with Meijer a few days ago. I have been only limiting the checks to once a week and when I did that they were accepting for like a month. I go shopping today and decline for no reason. I am so fed up that Meijer is about to lose my business. Telecheck is the worst company and their customer service isn't even based in US.

I’ve been on hold trying to get through to someone for over an hour and nothing! Trying to see how long it takes to be able to write checks again after paying one through TRS. It’s been a little over a week.

I wrote a check for my son to use as a downpayment on a new car and Telecheck declined my check. When I called customer service I was told I have no history with them and it doesn't matter how much money I have - they cannot tell me why it was declined. But it was. Talk about an frustrating experience. Why should Telecheck who know nothing about me be able to decide what checks I can write. We had thousands of dollars in this account. Now my son thinks I am some kind of low life.

Christmas Eve 2018 I went to Bed Bath and Beyond to buy a couple of things. Having lost my credit card, I figured I could pay by check. Telecheck refused the check, though I have a large amount of money in this account and I haven't ever bounced a check and have a good credit rating. Worse, they didn't say that they refused it, they said my bank did it. I was furious at my bank until they explained how Telecheck works -- they don't actually ask the bank.

Issue a payment for credit card bill on the 20th from CapOne checking. Telecheck declined the payment causing a late fee on my account. I called Capital One and they had no record of the payment to be processed. I called Telecheck and spoke with someone from the Philippines call center who could not speak clear English. She told me the payment was declined because I had never use Capital One's account to pay this merchant before. This is utter nonsense and violation of the eCommerce rules and regulations and I'm prepared to take action against Telecheck and I would suggest all others to do as well.

Tonight Christmas Day 12/25/18 I wrote a check for gas and was denied. Telecheck said I was denied because I don't normally write a check there so they denied it. I explained to them that I am a 50-year-old women alone with no gas to get home. Mind you I haven't had a bad check in over a year and even then it was immediately taken care of and I have money in the bank but they didn't care. I was left to walk home in a dangerous area.

Went to Walmart the day before Christmas Eve in the afternoon. Wrote a check & it cleared no problem. Wife realized she needed a few more things so we went back again two hours later. The total was going to exceed what she had for cash so I said I would write a check. Keep in mind two of the items were Christmas presents. Walmart is insane during this time with people last minute shopping. I checked everything out & my check was declined! I called my bank & they said they don't understand why because I have ample money in the account & there was no reason for them to not take my check!

They declined my valid and correct check at a store because they said I had not any history in their company. I was buying from another store then they intercept in between to reject my check! They rejected a valid check because of no profile in an unknown company! Why must I make a profile in an unknown company?

Walmart, Dec 6 2018. Check denied because arbitrarily decides what fits "my pattern." Bought higher quantity of expensive drug at pharmacy so yes check would be for higher amount than last time! Said the amount was "quite high," but couldn't tell me what that meant... what my "normal, acceptable" amount or range might be. Plenty in bank to cover, but they get to be my behavior **. It's pathetic and Walmart should discontinue their check guarantee services immediately.

Wrote a check to Walmart. It was declined with a code 3. Have written checks there before with no problem. Earlier in the day a check went through with no problem. However, the second time I wrote a check it declined. I called their customer service and they couldn't give me a reason so I got online. It stated that there wasn't enough history to approve the check. I have written checks at this particular business for 9 years with no problem and now this bogus reasoning why it was declined? Absolutely ridiculous!

Recently divorced and moved to a new state and opened a new bank account. Had problems getting my debit card but received my checks so I decided to use at Walmart. Check was declined so I called the number and they just needed more information so I gave it to them. Went back to Walmart and the check went through. Today went to Walmart and guess what? Check declined! This is crazy! Called TeleCheck and got nothing but rude behavior! I’ve written checks for years at different Walmarts in different states with new driver's licenses and never had any issues. They have no right to do these things and it’s about time someone take actions against them for discrimination!

I'm a businessman and I've been in business for 42 years and the company I now own for 20 years has been in business for 63 years. I went to Best Buy to buy new cell phones for the company and after an hour of choosing phones my check was refused by Telecheck system for absolutely no reason. I have enough money to pay for the phone 100 times over in my account. But they say that doesn't matter!? Doesn't matter? Isn't that the whole point and what DOES matter?

I am 67 years old. I have had checking and savings accounts since I was 17 years old. Per Telecheck they have no history on me...really? I wrote $227.28 check in Telecheck at Tractor Supply where I have written numerous checks before that were all cleared some for $600...now I can write no more checks as Telecheck will not approve. Their representative was rude and ignorant per their website they had no valid reason for turning me down. I was told not to write any more checks for 7 days as they'd all be turned down. I usually use debit card but I'd lost card and was waiting for new card and then pin number. So I had to write checks...from now on cash or my debit card.

My check was declined when trying to pay for tires - $569.69. When I called to ask why, they said they didn't have enough history on my account and that it was the first check I had written from the account. That is not true - I have written checks for larger amounts prior to this from that account and I routinely use it for e-check transactions as well. There was "no supervisor available to speak to" either.

The customer service representatives seem rude and incompetent. Had to call back 4 times to get the issue resolved. Had a hard time communicating because of heavy foreign accent. Would be nice if customer service could stay within the US. In the 4 times I called, I got a different rep every time, but all had the same accent.

Telecheck shut down my business credit without any cause or warning. It kept kicking back my ACH withdrawals for purchases and despite 40 minutes on hold going in circles in their automated system, finally got a live person who was NO HELP WHATSOEVER! 28 years in business, and I was told they blocked account purchases due to "unusual activity". CRAZY that NOTHING could be done. Told to "try again in 7 days".

Absolutely unacceptable and embarrassing. Legal check was rejected at vet hospital caring for our dog with cancer. We are regulars there. My wife is an executive at the bank. The check is drawn on so the money is in there. Rude customer service when I call to find out what the problem is. I will be pressing the vet to do away with Telecheck.

Telecheck prohibited payment to an insurance carrier due to "high risk"- I was informed that our business does not have enough history with Telecheck. We've been in business for 20+ years. Never before has this happened. I was informed by the "supervisor" - ID ** - there was no one higher up with whom I could speak and nothing could be done. We issue checks that exceed $100K. This amount was for well under $5K. Telecheck is prohibiting our insured from operating their business due to an inept policy. Completely ridiculous. Please avoid this poorly operated of a business.

Went to Rite-aid and wrote a check for $9.99. When I got my bank statement same check number was on there 2 times so called my bank and they took care of it. Then get to grocery store and my checks would not go thru electronically so I would just sign and they would keep my check. Contacted Telecheck could not understand what they were saying. Something about the dispute of my check for $9.99 and had to wait 7 days 'cause it erased my writing check history then go back to grocery store got $76.00 worth of food only to find out now my checks are declined.

There was a mistake with a check that I wrote to the grocery store and it showed as returned. Once the situation was cleared up with the grocery store Telecheck is still making me wait 10-14 business days before I can write a check again. I wasn't told that this would happen and went through the embarrassment in 2 different stores for having my check declined for this reason.

I am a Tractor Supply Customer and have been for many years. I write checks several times a month there. Today my check was denied by Telecheck. When I called them I was told I did not fit their pattern for writing checks and did not have a valid payment history. I gave them the dates for the last half dozen checks but they could find no history of them. I called Tractor Supply headquarters in Tennessee and told them they might want to get another vendor. Also Telecheck's customer service is offshore (in the Philippine Islands) and they are not interested in resolving these problems.

They cheat you out of money or able to make a purchase. Then charge you for making it right. It’s a fraud, I think. They won’t even let a buyer use their own hard earned money. They aren’t even accredited and the government needs to investigate them. My bank has no problem with me or my account!! High rating. These people (Telecheck fraudsters) need to go back to the swamp where they came from.

I had this terrible experience with Telecheck. It seems that many of companies in the US are using their services to verify payments by checks. I read many comments here of frustrated Americans who were turned down by Telecheck. For me, I wanted to pay for a device at Best Buy. The total including the tax was $1059.99. My checks are promotional checks that are linked to my credit card account, not to my checking account. When the clerk passed the check through their machine, it was rejected and a note from Telecheck was printed on the reverse side of the check. So I asked the clerk who is Telecheck and she didn't have any idea. I called Telecheck on the number provided by the note.

Complete wrong customer profile: Was paying for Rx of $79.12 dol. for Rx. with my account from Bank of America check when CVS refused payment saying check service information indicates reason I have 100% top credit. Never had any financial problems during my entire lifetime.

My wife wrote a check for 10000 dollars at Home Depot for kitchen cabinets. Telecheck refused to cash it even though we had 60000 dollars in that account. Called them, they said it looked like identity check, and they would fix it. A week later, we bought groceries at Meijer's and they would not cash it. I called again, they checked with my credit union for resources and said the problem was solved. I got my credit union get involved, and they were told two more times that it was fixed. Yesterday wrote a check at Meijer's and it was refused. Is there some way we can do a class action lawsuit for defamation of character, or let these companies know not to use Telecheck anymore. Oh, also the people you talk to have such a thick accent it's impossible to understand them.

Telecheck processes checks for Food Maxx and Tractor Supply Store; my checks refused at both merchants. My Bank of America account (40 years) is good; clerk says to call Telecheck. My daughter's credit with Golden1 Credit Union has been applied to my account (she has insufficient funds) and bingo they apply her insufficient funds rating to my BofA account. We "both have the same initials" per the customer service rep. There is no way they should be able to transfer someone's credit to my account, let alone from a Credit Union account. Bottom line, they have "cleared my account but don't use it for 72 hours" and in 30 days they will send me a letter explaining what happened. My letter to them is in the mail with a copy to Bank of America and Golden1 Credit Union.

To make a long story short, my debit card was compromised a few days back and my bank cancelled it before I was able to withdraw my money. I therefore tried to wire money to myself via either Western Union or MoneyGram using my checking account information so that I could get cash, but I kept getting errors with both services. After verifying that everything was ok on my bank's end, I then found out from both companies that they used a 3rd party company called Telecheck in order to process payments. I then received a number to contact them directly to resolve the issue. It was then when the representative informed me that my transactions had been declined due to lack of history processing funds using my checking account with this service... What?

Went to Walmart, bought groceries, wrote a check and was declined by Telecheck for code 3. I called and they said we have not established a pay by history with them. I paid with a check yesterday and last week. They asked if I have another account. Being that we moved from Illinois, I gave my account from there and they said we didn’t establish anything there either (even though we wrote all kinds of checks at Walmart). The woman said we can try again but it may decline. We did so and it declined. How can we set up a history if they are going to decline? Why couldn’t they see out prior history? Horrible company!

We have had 3 checks declined, we ask why, Telecheck says possible fraud! We are in the checkout, show our driver's license with photo to cashier, they decline us!!! I literally hate this company! Somebody close them down please.

While checking out at a CVS instead of using my debit card I wrote a personal check. Telecheck declined my purchase for reasons of suspicious activity and or no sufficient history??? I thought someone had hacked my bank account!!! There was plenty of $$$ to cover amount of check.

I have had the same checking account for my business for close to 6 yrs and have been NEVER denied anywhere. Tried to use it for the Amazon Prime Day to get items for my business and was denied several times! No explanation from Amazon. Redone the info for the account, still denied! If I go to a store and try to write a check (which I never do, I always use my debit card) I will just close the account and reopen another. Less trouble than trying to contact this company and Amazon just turns a blind eye!

On July 7, 2018 I went grocery shopping at Walmart and they refused to cash a check (from my credit union by TeleCheck) from me. I called Telecheck on July 11, 2018 but after many tries to reach a person to speak with I ended up filling out a form to dispute the refusal of accepting my check. Now it will take up to 30 days to even get an answer for the dispute. I can't imagine why they would not accept my check. Sick of trying to work with foreign companies that can't even answer the phone or speak good English.

I spent 3 hours waiting at the DMV today only to have my check denied by these morons. I was and remain furious! When I called Telecheck and spoke with a supervisor about the problem all I was told was is they had insufficient information on my checking account. What a joke, this company is pathetic and incompetent. Thanks Telecheck for wasting my afternoon you **. My credit score is well over 800 and I have never bounced a check, this company is a fraud and should be restricted from doing whatever sham check evaluation they do.

I had a check denied at my local Food Lion, last night. After going through automated prompts for 20 minutes, I was able to get a human on the phone... However, I could not understand anything he said! I asked him several times, in different ways what the explanation was for my check decline. I never got anything except I didn't have enough history with them. I have had this account for 15 years! I have had a returned check that was paid a few months ago and a month later, had the same experience. That time though, I was told my account was cleared and there should be no further issue with my account. So, needless to say, I was not only perplexed as to the denial but embarrassed at the checkout line as well. I spent close to 2 hours shopping for groceries, only to be denied, without any resolution.

Yes Telecheck started declining our checks when the bank of Oklahoma added a 0 to the front of our account # on our new checks we ordered. The bank said the new # is how they are doing it now. We call Telecheck to tell they what the bank was doing they said they fixed it. But we go shopping and get declined again. We call Telecheck again and get another runaround. They say they linked both account #s. We go shopping again and Telecheck again declined the check for lack of history. This started on 06/02/2018. I don't understand how a co. as big as Telecheck cannot get updated software to fix this problem so I can go shopping and not have to deal with their problem.

My company was trying to get a $1500.00 gift card from Walmart and our check was declined! We were told to call Telecheck and to get it approved and bring it back to the store. Telecheck had no intention of helping us! We called 3 times! We couldn't hear the first guy, the second one was RUDE and the third said he couldn't do anything because the second guy had already dealt with us so we'd have to wait 7 days to talk to someone else!! This company is terrible to deal with, I guess, because they can be. They are holding your money hostage!! Do I call Walmart to complain now since they use them? Or does Walmart not have a choice in who they use?? I don't know but this is maddening!!

Telecheck processes checks for MoneyGram. My first transaction was declined because of an "information mismatch" even though the account information was 100% correct. Moneygram told me to call Telecheck, but there were no options on the automated system for my problem. There's also no way to speak with a live human being. After 30 minutes of exploring the automated attendant, I found a human being in their fraud department after selecting about 10 options. The person spoke with a very thick Spanish accent that was difficult to understand. After relating my problem, the rep said that she would update my info in their system (which was exactly what I provided online) and that I could "try again in 7 days", then abruptly hung up on me. Needless to say, I won't be doing business with Moneygram or Telecheck in the future. I can definitely see why they have a litany of 1-star reviews online.

I am 63 years old and I have never written a bad check. Today I wrote a check at Walmart and it was turned down. I called Telecheck and was told it was because they could not verify my credit history when I just wrote a check up there last week for 200.00. My bank changed my account number and sent new checks which started over at 1000. This is ridiculous. They could have verified everything with my driver's license. Are they stupid or such a small business they can't figure that out. From the reviews I am not the only one having a problem. I think I will report them to the Better Business Bureau and Consumer Protection. I have always shopped at Walmart but I will not be going back. THE management and corporate office could have cared less about the problem.

Today I tried to write a check at Bed Bath and Beyond. It was DECLINED. WHAT THE HELL. I know this account has money in it. I was at the bank yesterday. This is the second day in a row that I have had a check declined. After five attempts, I was able to get through to Telecheck to be told I don't write enough checks. What does that have with the price of chickens. NOTHING! I write checks. Just because I don't write checks to your businesses is NO reason they decline my checks.

Through no fault of my own, the companies I tried to use my check at [Amazon & Walmart] both went through Telecheck and both companies had trouble getting my check approved. My account has thousands of dollars in it and no negative comments, yet Telecheck refuses to OK the checks, for a very outrageous reason. When I finally get through to this company, they tell me that there is not sufficient history on my account for them to approve it. WTF? Number one, if there are sufficient funds in your account, why the hassle. Number two, how does one get sufficient history on an account, if they keep refusing to ok a check? Bottom line stay away from this company, if you can, at all cost. Incompetent, rude and not understanding.

My check was declined at our local grocery store by Telecheck on 2 consecutive occasions, though I had more than adequate funds in my checking account. Telecheck responded that our bank not have enough history with Telecheck.

A valid funded checking account used and accepted online by dozens of other companies, utilities and others is rejected by Sprint due to their defective tie with Telecheck. No explanations from Sprint. No contact possible with Telecheck. I'm not about to give this 3rd party anything about my accounts as Sprint suggests. If this continues... We're cutting Sprint off the bid table. Very very dissatisfied client. We have other options and many other carriers. I'm surprised Sprint has allowed this to continue.

I have written checks at Walmart for years then was declined. I have never had a bad check. I called and they want all this personal info. I asked where this company is located. It is in the Philippines so I gave them nothing. I had this happen 20 years ago at Walgreens. They tried to say my check was bad. Called my bank and when my bank said nothing was wrong they said I wrote too many checks in a short time period.

All began with a phone call from an 800 number (Telecheck/TRS services) saying I owed them money from an Amazon purchase. I've been an Amazon customer for years, never had an issue and this purchase was delivered to me and the seller never contacted me. Anyway I called Telecheck back after looking into it on my end. I've already given them my routing and checking account numbers and drivers license. Now they're saying I don't owe money. But they can't say why I don't owe money. Every answer is vague and I also called Amazon and spoke with a supervisor. No one could explain why I owed this company money and what's going on. I've decided to close my banking account and informed my bank of possible fraud.

17 years purchasing for restaurant supplies, never has a check returned for NSF. In April 2018 was denied same company's check. Called Telecheck, the denier of my check. Instead of asking for reference number, I was asked for my routing #, account #, exact spelling of all authorized signers, as well as all formal info printed on check. All to be transferred to an automated service with no response system. FRAUD PHISHING!!! Contacted my bank which promptly sent my complaint to FRAUD PREVENTION DEPARTMENT. PUBLIC BUYERS BEWARE of your money.

I've recently had fraudulent charges from my debit card. I'm currently waiting on a new card. Saturday night I go to Walgreens to get needed items & my check is declined. I know I have more than enough in my account to cover the check. But I'm denied! Over & over. We try a $4 item & it goes through. Great. Re-ring up my items & deny, deny, deny. The store is closing. I give up & leave without the items I need. I'm now home reading these Telecheck reviews. This is all new to me as I don't write checks at stores. The only place now open is Walmart, that uses this Telecheck. So it's going to be hit or miss. Obviously. I am very irritated. How does this place remain with so many large stores & hundreds of reviews ALL negative?!

I placed a single order with Amazon. Most of it was fine, one item was refused with no reason. Since I know I had more than enough funds in the account and the Amazon system told me I could not re-enter my checking information I was forced to cancel that part of the order and reorder. My first order should have arrived on Friday. I placed my second order, for the item that had mysteriously been unable to be processed and several other items and lo and behold again part of my order was flagged. I called Amazon and they would only give me the phone number for Telecheck. Calling Telecheck I found out they had decided via their computer algorithm that since I had tried to cash multiple checks in a short time they would mark some of them as fraudulent.

This company should be shut down. They have caused me great grief over writing a check on a new account because I didn't have a track record on that account... Just how to you get a track record when they won't cash your account? Banks are just as bad, they tell you to get a new account when you have been hacked and then won't fight for you when Telecheck won't honor the check. The bank is quick to take my money in the USA, and use my money to get interest for them self, but I have to deal with some foreign speaking someone who can't even understand my issue, let alone fix it. I now have a new checking account that only works when I take my own money out from the bank I started the account with. I should have put the money in my mattress, at least then it would at least work for me. TRS/Telecheck systems are a scam.

I've been on the phone with 1hr and 46 min so far and they haven't taken care of ** but lies to you over and over. Doesn't have the authority to go into my bank account to see if I have funds. That is what they wanted. Info to go into my account and see if I have funds in my account. That's my privacy not for them. I don't have a check on file with them at all. WALMART YOU NEED TO FIND SOMEONE ELSE TO HANDLE YOUR CHECK SYSTEM.

Wallet was stolen. Got a new license today and went to Walmart for desperately needed supplies. Figured I'd write a check (have not done for years) since all other forms of payment were canceled and fraud alerts applied. Check was declined. Reason code 4. Called my bank, no problem there. They suggested a bad machine. Had the CS rep try again different machine. Code 4 again. Bank said call Telecheck. Waited on hold for 20 minutes after entering an endless loop of numbers, after which I was disconnected. The CS clerk then called Telecheck and gave all the same info. Then they asked to speak to me and said they could not allow me to write a check, as I had an overdraft of $325 at Sun** bank... which I have never had an account at. Needless to say, I left without my groceries and am going to seek legal help. This outfit should be put out business!!!

My wife and I are senior citizens and have had the same checking account for more than thirty years. TELECHECK is now preventing us from writing checks at stores we have shipped at for decades and have always written checks. After contacting this company and all the stores i.e. Walmart, Kroger, and Meijer, there seems to be nothing we can do to resolve the issue. Foreign, barely able to speak English, customer service reps were of NO help at all. This company is involved in collecting payment from all of these companies and I bet they get paid for how many checks they refuse. I wonder if this is an attempt to disrupt commerce in America? Even the store managers mentioned were unable to assist us. Guess I will get 666 plastered on my hand so I can access my money. Does anyone REALLY care?

I wish this- someone in customer service speak English!!! I changed my bank 1/3/18. I called Telecheck to make sure I can use a check at the store. Told me-yes! So, I went to Stop and Shop. Cannot use my check because of Telecheck? I was and still am, very upset!! I called them again, on the phone for over an hour. The woman, broken english, asked this- "PLEASE, I want to speak to a supervisor." "So, spoke to the "supervisor". Another broken English cs rep, this man told me, have to wait 7 days??? WTH!! Still not giving me reason why? 7 days, 7 days 7 days??!! Does anyone that work at Telecheck that give me a real reason why? I AM VERY VERY UPSET!

Writing from a business checking acct, today we were declined for the 3rd time in 6 months. When I call they say they're sorry, not about insufficient funds, new parameters for verifying checks to prevent fraud are what's causing this. Writing checks out of sequence will cause it to be declined, writing large checks for a few days then writing a small one will make it decline, because some computer says so, it can be declined and there's no good reason other than a computer did it?

Tried to write a check at local grocery store. I have written checks there before. Check was denied by Telecheck. Couldn't get thru on the phone with Telecheck , could this be because of Equifax losing our personal information?

I rarely use checks. Due to being in a different town that did not have my bank I was forced to write a check at Walmart or incur ATM fees. I don’t pay ATM fees so I chose to write a check. I confirmed the store accepted checks. Did my shopping and check was denied. I called the TeleCheck number and after about 20 mins of runaround the final verdict was my check was denied due to no history. No history. I was denied because they didn’t have any information. None which also indicates there is no “bad” information but they refused to accept my check.

If a check cannot be funded by Telecheck electronically Telecheck is still authorizing approval codes to the Clover machine and taking credit for a check they are not processing, using the excuse that they are still verifying that the check will be approved. The end of day reports includes paper checks not being deposited electronically, as if they are. Telecheck needs to work with Clover on another way to process paper checks so the end of day reports only includes actual checks being funded electronically.

Telecheck recommended my check to Best Buy be returned. I called Telecheck to find out why, they would only tell me that "I did not meet their guidelines". I asked for their guidelines, asked to talk to a supervisor, but were refused. My concern is that this may happen again. Bouncing my checks for a reason other than insufficient funds and not telling me what that reason is. Frustrating.

We had everything squared away with Telecheck but yet they won’t allow us to write a check after spending 2 hours on the phone with them this morning. We called to see what was wrong and they said there is nothing on us and we should be able to write out a check. Mind you this is a business check. Apparently, they don’t deal with business checks too well and they said they could not help us tonight and we’d have to call back during business hours. I am fed up with Telecheck and the holding on the phone for an hour and 27 minutes going from person to person. They aren’t professional and customer friendly whatsoever.

Check denial - Typical issue, for no reason but the standard, "You do not have history with TELECHECK," So??? Your problem. Not mine. Well it is my problem. They denied my check at an establishment only because I do not write checks at business that use their service. I will do my best to avoid any business utilizing TELECHECK and will recommend anyone to avoid them also. Even after calling and talking to a rep they still said it will take a week to update my records. A week, how slow is their computer?

I had a returned check from Meijer. I paid Telecheck (thirty dollars) for the returned check. I called Telecheck to find out when I could write another check without any trouble, I spoke to Miss **, she told me it was alright, go, right on and write checks, it will be o.k. I have not been able to get a check cleared at all where the merchant uses Telecheck.

Each time I've written a check for the past two years, it's been denied. I called the company each time and got the following reasons: No accounts associated with my name. No profile is set up. New account, unknown information. I called Telecheck on 12/11/17. It would not give me any reason why it is denying my checks for processing until I give them (in the Philippines): Name, birth date, Social Security number, names of all banks where I hold accounts, account numbers and routing numbers of all banks where I hold accounts, bank statements sent by fax, address and phone number.

I recently had to have my bank issue me a new business debit card. I called my cellphone company and my internet company and gave them the new card number. As soon as my monthly payment came due I was contacted by both and told that my card was denied. I have never bounced a check or had any contact with this unprofessional company that needs to be shut down. I called them and they do not have customer service people that speak fluent English but I was basically told tuff get used to it. No one could tell me why or what I could do to get it corrected. I am planning a lawsuit.

I went to purchase my meds at RiteAid pharmacy and my check was denied on the basis that a previous bank account at TD Bank claimed I owed about $50 in checks that they did not honor. This account was closed on 6/4/13 with a statement that showed $00.00 as balance. I DO NOT OWE ANYTHING TO TD BANK. The Bank upon which I wrote the check agreed that the check should have been honored since there was almost $2K in the account upon which it was drawn.

Dealing with merchants who are connected with Telecheck is either hit or miss. Had a check declined at a Best Buy some time ago and tried to get through to customer service but gave up due to time length. Now recently, had a check declined again (very embarrassing) but this time at Stop & Shop (large supermarket chain in Northeast/Mid-Atlantic region of USA). Problem here is I write checks there frequently. When I called Telecheck 800 number listed on the grocery receipt, I was told that I was declined because I wrote the check at a different Stop & Shop from the one that I normally use and as result came up as fraudulent activity?

I am another reviewer who has favorable credit. I am only dealing with this poorly run business because I made the mistake of trying to use a checking account with Amazon. Never again. I have received communications that were so poorly written I almost thought they were phishing documents. They were not. IMPOSSIBLE to reach anybody as their call center is so poorly staffed that you sit on hold every time for periods of over an hour - and you finally just hang up. Interestingly enough, Amazon is no better and chooses to do business with this subpar third party. My response to Amazon - since I cannot reach anyone - is to decrease dramatically my online purchases with them. I also cancelled every single item on my auto delivery program. I am one consumer so I know that will not sway Amazon but this has given me the chance to see other companies can compete with Amazon AND provide service at the same time.

I am thoroughly disgusted with Telecheck. I have outstanding credit, have never been overdrawn in my account, but Telecheck feels they can disallow me to use my checking account. On more than one occasion I have made an attempt to use my personal Checking account for an Amazon and it has been denied. Attempts to get a hold of anyone is impossible. Why does Amazon for one, offer the ability to use your checking account, but then Telecheck says, nope, not going to happen, and your order is then delayed. Telecheck has no RIGHT to limit my abilities to use my personal account.

We recently closed all of our accounts at B of A because of customer service issues and opened all accounts at Chase bank. I went grocery shopping at FoodMaxx, wrote a check, showed my driver license, and then was declined! I have been shopping at this grocery store for over 25 years! When asked why, they gave me a receipt with the denial record # on it and said to call and they would explain why it was declined. HOW EMBARRASSING! Well I have called several times and cannot speak to a real person, except for the time they said they were a collection agency and I had the wrong #.

I have been writing checks for years, we had an ID theft 5 years ago and 3 years ago. It has been a nightmare. I have no debit card or credit cards because of the theft, so I always make sure I have cash on the weekends, but when I go to the store I always write a check with no problem... until this year. I wrote a check at Meijer and it was cleared. Went to Walmart and it was denied, called same as everyone else play the auto system and then no one speaks English. Only exception I was told I had to wait 21 days! Well this has been ongoing for all of 2017, everytime it denies I get a long printout on the back of the check and a number to call. Well this must be TeleCheck latest scam. 2 months ago I was denied and it printed the check like it would be deposited with no code no explanation, I called and of course no idea and so on. Later that week my check that was not accepted cleared the bank!!! For 358.00!

I have written checks for over 20 years. In July a consumer's check was returned causing a return of my business check. The 20 years have vanished and I cannot cash a check in my local area. This was one check which was redeposited and paid and I was completely unaware.

Had a delivery of a new tv and delivery men suggested I should upgrade my WiFi with additional equipment. I agreed and offered a credit card for payment but was informed Best Buy verification service for cards was done so a check was tendered. About 5 hours later I was informed check was refused. I called the bank and the check was never presented for payment as there were sufficient funds to cover the check. I promptly went to Best Buy and paid the check off with cash, received the check back and called their 3rd party processor, Telecheck. I was unable to understand the operator as her communication skills left much to be wanted. The bottom line was they decided, without checking to see if the money was available, to deny acceptance due to some obscure reason which was never given. Trying to get an answer to my questions was impossible! Horrible company.

I always use credit cards or cash. I only write checks for bills that are paid via mail (like Visa, Windstream, AT&T, DirecTV, electric and water, etc.). On this particular day someone had illegally tried to access my Visa card and Visa notified me immediately and explained that they were cancelling current card and within 24 hrs I’d have my new card. So to purchase farm supplies at Tractor Supply I had to write a check. No problem. This is a small town and everyone knows me BUT check is refused. Tractor Supply tries to solve problem and can’t. Bank is down the road, so I go down the road and write a big check at bank’s suggestion in case I need to write other checks while waiting for new Visa Card. Bank explains problem to me: it seems telecheck refuses checks for lack of "data". Since I rarely use a check at a store there is no record of my check cashing and so I’m refused.

Prior to this year, I have written many checks with Office Max, Best Buy, Wal-Mart, Bed Bath & Beyond and other stores that currently use Telecheck and not had any problem. I have had the same checking account since 1994, have written numerous checks at various stores, and have not ever bounced a check. Anyway, it all started back around January or February this year when I wrote a check at Best Buy - I write a check once a month there in the past, and this time I was declined. I figured it was a glitch in the system and let it slide. But I try again at a different Best Buy about a couple of weeks later - same thing, check declined. I called the number that I was given, and after dealing with a plethora of "press 1 for this, press 2 for that", then nothing but elevator music... The line goes dead!

I am really sad that Amazon does business with a company with such terrible reviews and seems to arbitrarily decline your payments if you use your banking information. Long story short, our bank's ATM had eaten our debit card, and we were waiting on a replacement that took several days. In the meantime, we had some household supplies we ordered from Amazon using our bank account and routing number. 2 of the 4 orders went through without a problem, but for WHATEVER reason Telecheck felt it necessary to decline the other 2. They weren't the 2 highest or 2 lowest amounts either, so we really can't see any reason for them declining. It has caused such a headache for us and if I could give them zero stars I would.

Telecheck is a fraud themselves. At this time my debit card had been shut down due to a breach. So I had been writing more checks than usual. I write checks at the same grocery store all the time. I go up to pay for my much needed groceries and my check was declined. All because Telecheck thinks I skipped a number. Seriously! I did not skip any numbers. I had money in my account. This was humiliating and embarrassing. Not to mentioned I couldn't buy food for my family. Telecheck needs to go!

I cannot believe or accept Telecheck's policy. I had just previously purchased items for my niece (for college) at Bed Bath and Beyond for $200.00. I went across the street to Best Buy to purchase her a computer. The total amount was $1218.34 and I submitted my check and was told that my check was declined. I called customer service and was told that due to the amount being substantially larger than the previous check written and my check writing history did not show any large purchases (even though I had written a $860.00 check in June), my check was declined. I am truly thankful for monitoring mechanisms being put in place for possibly fraudulent activities but why not have some type of verification system setup (just in case it is not fraudulent).

I write checks to Wal-Mart all the time. I go in Saturday and write a $23.00 check and they declined it. I call today and they said my husband's drivers license info is missing. I tried to give it to them and they refused. I said he does not even write checks off this account, that it is mine and he said my husband needs to call them. This is a stupid system. Telecheck was used to open my account and there was nothing wrong then. This only happened after I put a new book of checks in my check book.

It would appear a lot of merchants are using Telecheck to confirm check and check purchases. This is a big mistake!!! Whether you have the money or not, they deny a majority of people. Customer service is a joke! No one, so far, have any resolutions to build a check history if you can't use checks! Awful! To be more specific, I attempted to use a check at Best Buy and it was denied for lack of check writing history, per Telecheck. Most places don't accept checks so I rarely use them. If I verify my info, in store, and have the funds, I don't understand why this is an issue!

I have been writing 30+ years, I had 2 returned checks, I have NEVER had that issue before!!! I immediately called, took care of the issue and paid my fees. They told me I should be able to write checks in 10 business days. The first check we wrote went thru. The ones after that DID NOT. I called them and they told me that my check writing history goes back to ZERO and basically I am starting over. I have good credit, NEVER had a returned check and they have this as a practice?? This is not ethical nor should be legal. They are hateful and NO help at all. How can they legally do this.

As a business, we tried to write a check at Best Buy and it was declined. When I called Telecheck with the reference number I was told we were declined because we had not written checks at BestBuy before. This is incorrect, I have written many checks at BestBuy just not since they integrated the Telecheck system. Telecheck was able to see all my checks written to Sam's Club, Walmart, and a few other stores that use Telecheck in the last two months. I was told to wait 7 days and try again since now we should be established by then. I explained we are a roofing company and have deadlines and weather we are working against. I can't use a company credit card because BestBuy will not accept the card if your name is not on it. I tried going to another place to purchase but before I even walked in I saw the Telecheck sticker on the door. I didn't even bother to walk in.

I am so angry with TeleCheck!!! I cannot even use my checks anymore. Every time I try I get declined, despite the fact I have 15,000 in my account. They keep saying I do not have a history of check writing, which is not right since I have been writing checks for roughly 20 years. The bad thing is, every place I go uses them!!! Is there any advice to be able to use my checks again? The customer service is the worst I have ever encountered! They give ZERO help on anything!!! I am so lost on what the company even is. These places are losing money due to TeleCheck!!! This company needs to re-evaluate how it is ran.

I order from Amazon on a regular basis. Suddenly, I start getting emails and having all my purchases cancelled, not through me or through Amazon, but this 3rd party company, stating, "We're sorry, but payment from your bank account was not authorized and thus we are unable to process the item listed below. This determination was based on information provided by TeleCheck Services, Inc. ("TeleCheck"). To protect your privacy, TeleCheck did not provide any financial information to Amazon.com during the authorization process. We will need to receive valid payment information from you within 2 days. Otherwise your order will be canceled." What the holy hell?!?

Today, I attempted to buy $55.38 worth of groceries from one of their clients, roughly 1/32 of my balance. Their response was that I don't have a check writing history. For common household purchases, of course that's true. The bottom line is that there was considerably more backing the check than needed. I won't even try to purchase from that store in the future with a check, nor any other store that uses Telecheck.

It is horrible. First, you are asked to push a button for just about anything you don't need. What I needed was a real live person. I got one, but couldn't understand her because she was some kind of foreigner. She was no help at all. Why can't we have people who can speak plain English if we are going to have to deal with them through our own fault or someone else's. I'm totally disgusted with Telecheck and any company that uses them. I had to deal with them through no fault of my own. I am 74 yrs old and never bounced a check. Hopefully my bank will take care of it. I've done all I can do. End of Rant!

Well, this is the second time within 1 month that I had a check denied. On April 15, 2017 denied at Home Depot, "Invalid Account". I have had this account since 1972. It took me 9 days to clear up this issue. I had to have a conference call with my bank and Telecheck so they could verify my account number. Second time was 5/13, 2017 at Firestone Complete Autocare. My check denied. Just got off phone with Telecheck. Some nonsense about check validation. Number of checks written, frequency, check #, and other ridiculous excuses. Telecheck is out to dissolve the use of individuals use of check writing. I dont use debit cards or credit cards. I needed my car, so I had to get my wife to put the repair costs on her credit card.

Their customer service is thoroughly incompetent, their system is thoroughly incompetent. I got a Payment Method not accepted on MoneyGram, it does not accept my Checking or Savings account, both of which are with a well established national bank (Chase) and these accounts have been active for almost 20 years. Telecheck says my accounts were declined because I have not built enough history on these accounts. Every month I hand out a few checks, which I have been doing for the past 20 years, how come I don't have enough history built? When I asked to speak to her supervisor, she said yes, and I got cut off after a few more minutes.

I went to Family Dollar somewhere I went 2 days ago that accepted my check that decided to decline my check today... called my bank. Said my account was inactive and had plenty of money. Called the number I was given. The representative told me to use another payment option. They didn't recognize that I don't write a lot of checks. Advised I didn't have another payment. Just kept on repeating himself about another payment method. How can someone tell me how to spend my money... not happy at all. My bank was closed so I couldn't get my money out.

My mother went to her local Walmart store as she has done countless times. She is a senior citizen and most of her financial transactions are handled by check. Her check was declined at Walmart through Telecheck. She asked to speak to a Walmart manager and was told by two different associates that Walmart "could do nothing" about Telecheck. After spending a great deal of time dealing with phone-bots, I FINALLY managed to reach a live Telecheck agent. English is obviously a second language to the majority of Telecheck personnel with whom I spoke, and I have always prided myself with being able to communicate with heavily-accented phone operators across the globe. After several hours I was told my mother's check had been refused by Telecheck because "her bank had reported her account was closed." This of course is a LIE... a complete fabrication.

After writing a check for a utility bill and having gone to a doctor, (occurrences on different days), if the checks just so happened to go thru on the same day, I was informed that my check for the utility bill would not be accepted. Naturally I called Telecheck and spoke with a customer service person and also a supervisor. Needless to say after having dealt with them previously regarding a fraudulent check I got the same ridiculous answers as I had gotten years ago, (check doesn't meet parameters, we have to update your file, you don't have a history, check amount meets high chance for fraudulent activity). It is beyond me that a checking account in existence in excess of 35 years would not meet a history parameter.

Yesterday, I wrote a check for $438 against a bank balance of over $2,000 that was declined by a service called Telecheck. You might imagine my embarrassment in a room full of strangers at Firestone. The clerk told me there was fraudulent activity against the account. When I got home, I called the bank... no such activity, no problem with the account. This morning when I called customer service I learned that the reason: I did not write enough checks against that checking account.

If I could give a "no star" rating or negative rating, I would. I am not going to waste time detailing my bad experience with the Telecheck company - I just would be repeating the bad reviews already listed on this website. Telecheck is NO GOOD yet the grocery store where I buy 99% of my groceries is still one of their clients. How can we consumers make Telecheck obsolete? Telecheck should be checked. Good Riddance Telecheck - BAD COMPANY.

Best Buy uses Telecheck.... and I couldn't check out. My checking account is 20 yrs old, I've never bounced a check, my credit is great, and I had 10000x the amount of money in the acct than the check I was writing. And they declined it!!! Outrageous and ridiculous. Stores are going to lose business using this worthless middle man service. Getting embarrassed, and treated like a third class criminal is NOT fair or any way to do business! The fact the store or Telecheck doesn't verify with the issuing bank like a regular merchant inquiry is ludicrous!!! Who the hell is running the show here? Good paying customers not allowed to pay. Telecheck is useless and unfair and has no business model or purpose if they don't allow you to pay and their reasoning for declining your good check is 'no history' of which they don't allow you to start one!!! Wtf???? #Furious!

If I could give them a less than one star I would. For the second time in six days I had a check declined. For the third time in the same six days I have called Telecheck! For the second time in six days I have had their customer service rep hang up in me when I have asked to speak to a supervisor!! I wrote a check at a gas station in my neighborhood where I write a check at least once a week. I have had the same checking account for over twenty years. I do not have a debit card or credit card! One can only imagine how embarrassed I was when the cashier informed me my $14 check had been denied!! Last week it was a check for $4.89 at the store where I work!!!

I wrote a check for a printer at Office Max. When they ran it through for approval, it was denied. I am 77 years old and have never, never had a check denied even with insufficient funds as I have over draft protection. After checking with the bank to be sure I had sufficient funds, I called the TeleChek number and was told, after giving more information than I wanted, was told after asking for a Supervisor in the Philippines then asking for someone in the U.S., I was transferred to Texas. I was told that I had no record of check cashing with TeleChek and therefore it was denied. They were rude, could not speak English that I could understand, and of course, put me on hold for 20 minutes. I was fit to be tied. Will write their CEO and complain again. I now know that I am not the only one. I will do business with companies that do not, repeat, do not use TeleChek.

I wrote a check at Food Lion where I have shopped for over 20 yrs. The first check I gave them was for $19.27. It was declined. A few weeks later I presented another check for $109.59 at the same Food Lion and it too was declined. I called Telecheck and was told the check was higher than my normal check amount and that was why it was declined. I informed her that I presented a check for just over 19 dollars a few weeks back and it too was declined. No explanation. I could barely understand her and she informed me they could not guarantee ANY of my checks would be approved in the future. Why do merchants use this company???

I'm 65 years old and never had a bad check!!! I only write checks because I don't trust debit cards! (No pin / no signature and in my world no purchase). My checks are only being rejected at Office Depot/Max. I called TeleCheck (800-366-2425) on 12-15-16 and the answer I got is because I'm displaying suspicious behavior because of writing checks in other towns??? I live in Leander TX but I do shop in surrounding towns as in Georgetown, Liberty Hill, Salado, Round Rock, Austin, & Kerrville and others. I'm on the road a lot and if I need something I go to the closest merchant as in HEB, Walmart, Lowe's and others.

I received several collection notices in the mail from Amazon marketplace. I contacted Amazon and they said they were in fact from Telecheck. After several calls between Telecheck (which was at an overseas call center, and very difficult to understand) and Amazon I found that the checks were written from some bank in the Midwest and they had even misspelled my name! I filed fraud reports with all 3 credit agencies, the local police and the federal agency. I submitted all the required information to Telecheck. A month later they deny the fraud claim and are now attempting to connect from me again. Never, ever, ever will I do business with Telecheck.

Like many of the reviewers, I tried to write a check at the grocery store where I always shop, having forgotten my credit cards. My check was declined. It took a horrendously long time with their customer service menu, and representatives with very poor English, to finally determine that the reason was that I do not have a check-writing history with them. There was nothing whatsoever wrong with the account (held for decades), or my ample balance, just that they had never had to verify one of my checks in the past. The logic is appalling - does this mean they deny every single check that is the first one that comes in from an individual? I have asked my grocery store to stop using them; I don't know whether that will be successful, but I will definitely ask in the future.

Went to grocery outlet and write a check for 46.50. I had checked with the bank and plenty of funds. It was rejected and called the horrible company Telecheck. They said it was fraudulent and that I usually don't write checks. The rep ran a script nothing I can do considering my credit is rated excellent. Wtf the manager at grocery outlet was of no help so the next time I see a shoplifters you can bet I'm gonna look the other way. Hope it was worth it. I then went to Fred Mayer and they took a check no problem.

My husband was paying for his intended purchases at a store, a store we have used for years, and with a check from a checking account he has had for 25 years, writing literally thousands of checks. The transaction was not allowed to be processed on the basis that Telecheck provided information suggesting the store could not trust the check. He called Telecheck while still in the store, asking what this was about as we have not had a problem like this before. The person he spoke to consistently mispronounced his name (Gus) every single time he addressed him, and also called him "Ma'am" repeatedly. He in no way sounds feminine so I can only assume that either the person he spoke to was purposely trying to anger him, or they were literally not intelligent enough to realize that they were making the same mistakes which he corrected them on each and every time it was made.

I was purchasing my husband's birthday present and forgot my debit card. The store accepted checks so I wrote a check and it was declined by TeleCheck because I did not have enough history with their service. I asked him to verify funds with my bank and they refused because they are not affiliated with any bank. They stated I did not have a history of writing checks at that store, but this was my first time here. I stated that we use checks often for paying our bills and our account is 10 years old. How are we supposed to develop a history if they refused to approve our checks? They could not answer this. After horrible customer service, I had to go to the ATM to purchase my husband's birthday present and it puts such a kink in my day and was completely unnecessary.

I went to Home Depot to pay for a rather sizeable door installation project (around $1,600). My father is disabled, so I was doing all the footwork for him, including giving them a check he wrote for the total amount. Telecheck denied the check, and after much back and forth and calling, it was determined the reason was that my father didn't "have any history with Telecheck, therefore they couldn't accept a check for such a large amount". My father has been using checks since the 1960s. He's had the same checking account since probably the 1970s. He's written checks much larger than that, and never had any problem. And now, this third-party company decides to arbitrarily say that he's not 'trustworthy' enough because he's never used their service before?

I went to Walmart to write a check and it was declined. It was a machine glitch. My finance institute compensated me, but they still took out my money without authorization, but I got charged return fee for what happened, without my authorization. They will compensate me within 24 hours, or I will go to a friend that is an attorney.

Apparently, Amazon processes bank payments through a third party Telecheck Services Inc. that frequently rejects payments without cause and then immediately forwards them to their collections agency. This is not disclosed by Amazon in their payment options, by representatives when directly asked, or anywhere else in the process. In my case while making a recent Amazon order, 2 items were declined, while 9 others in the same order went thru, all with the same banking information. They could not explain why they declined these and within 10 minutes of the Amazon purchase it had been referred it to Telechecks counterpart collections business TRS.

I went to walmart to buy groceries and I have lost my check card. I have 2 toddlers who like to go through my wallet. I have used checks before for the same reason and there never had been an issue until today. I had $100 worth of groceries with my 2 kids in the cart when my check was refused. For NO reason. I even pulled up my checking account to show them I have the money in my account and they still told me there was nothing they could do. I spent probably 500 a month at walmart for groceries. And today I am so embarrassed and mad. I can't even explain to you. My husband is out of town on business, and I had to leave the groceries at the register. My kids did not understand what was going on. No worries though I drove 30 min to wegmans and they accepted my check just fine. Thanks for wasting my time.

For several months, I go to get groceries at Meijers and prescriptions and you have to pay for the prescriptions first. Got that covered. Then on to groceries. Don't ever get to the cash out lane and start and give the check to the cashier and I am told, "Telecheck declined your check again" AGAIN!!! and AGAIN!!! and AGAIN!!! Get my drift. That's funny I just wrote a check for prescriptions in the same store and it went thru... Now my check for groceries won't. GIVE ME A BREAK... I am so tired of this that it isn't funny. I want to hire an attorney and get these people taken down. This is so outrageous. So go to the debit card that is connected to the account and lord and behold!!! GEEZ WHIZZZZ it took. Funny how the debit card goes thru but my check won't. On to the next store. Dog Food and toys. Hmph!!! Won't go thru. Then on to Best Buy. Trying to buy a new TV. TOLD AGAIN!!!!

Ok so I was just at Walmart about 1 week ago and purchased a backpack for my son using a check for 30 bucks, well guess what happened last night... My check for 284.23 was declined by teladummies!! I was surprised cause even if I didn't have the money my bank would cover it. So I call and the lady tells me that she sees nothing and there are no negative marks to impact the decline of my check and that it looks to be perfect my check history. She still couldn't approve it and that I'd need to call back so that she could verify with my bank that I had the funds... No matter dummie!!! I got overdraft coverage on top of other things with my account. Who the hell died and made them account overseers!!?

I will not now or ever do business with any company who uses Often wrong Telecheck. I will forever ask the question before any transaction; "Do you use Telecheck?" If so; then I will go elsewhere...

I tried to write a check at Walmart because I had to order a new debit card and it won't be in till next week. Telecheck wouldn't approve my check because they said that I write too many checks. Problem with that is I only write about 5 checks a month. Had to run to my bank and cash a check then back to Walmart to pay for my groceries. I think this company needs to be shut down. What if this was an emergency? Someone please do something about this company.

I was waiting for a replacement bank card in the mail, so I decided to do an e-check online. Telecheck declined the transaction. When I called, they said someone used my drivers license number to open an account. Not my name, my birthdate, my social or any other pertinent information. So my answer is: clearly it wasn't me! Then they tell me that I can't write any checks for 30 days until they investigate. I called the DMV to request a change, of course I need info from Telecheck, guess what... they can't give me any info!!!

When I tried to pay for my purchase at Walgreens, my check was declined even though I have plenty of money to cover it. When I called Telecheck, they said it was because I have written too many checks to Walgreens, even though they have approved them all before and they could see where I had never written a bad check -- ever. Shouldn't this establish a secure check writing history? So much for shopping ANYWHERE that uses Telecheck. Ridiculous.

I just heard about this company today for the first time. At first I thought they were a good company that exists to prevent fraudulent transactions, but after what went on between me and them, I believe the company itself is the fraud. I tried to send money to my family through MoneyGram services online and used my checking account information. I tried several time but I kept getting the same message, that my banking information couldn't be verified, so I called MoneyGram to find out what was going on. That was when I heard the name Telecheck, I was told that Telecheck had to approve my transaction before it could go through. I called Telecheck and they told me that my transaction were being held back because I have a short check writing history. First of all it is not true that I do not write checks, I write checks all the time to my land lord to pay my rent.

I tried to write a check for a can of hairspray at Ulta Beauty. It was denied. I was shocked! I have plenty of money in the bank. I called the bank just to make sure nothing had happened and the customer service person was also shocked. After doing some research on this matter and reading the reviews posted on this site, I'm not sure that Telecheck is good for businesses. I also tried calling their customer service. I didn't feel comfortable giving out information to the foreign sounding person I was talking to so I gave up. I can see potential for information falling into the wrong hands. I will not be doing business with companies that use this!

I do not know what an order # is and have no receipt as I'll not talk to a machine. I wrote a check to Walmart 13 days ago and my credit union inadvertently closed my Overdraft Protection Loan as I paid it off in full after using it a few months earlier. Of course I knew I would go over $5.09, but knew I was covered. I don't use it very often but it's there if I need too. Anyway Walmart/TeleCheck sent the check through 1 time my CU refunded my fee their CU. So the check clears on the 2nd of June due to Memorial Day. So you would think that would be that, right? Oh no, here we are 2 weeks later, check paid with fee that I've requested to be covered by my CU that I've belonged to for 45 years due to the accidental closing of my OD Loan by a new employee.

OMG!!! Where do I start? Applied for a savings account online; great credit worthy person. I received a denial based on info from Telecheck. Called their provided 800 # to talk with Ashley; who proceeded to ask for detailed personal information. In 2016 with the epidemic of identity theft, a company should know and do better than to ask for everything about you including your DL#, address, SS#, telephone #, cell #, DOB and next of kin! That is too invasive! Ashley could not understand why I was unwilling to provide all of that 'Personal Identifying Information' simply to receive the response they provided to Realtor Federal Credit Union about me.

I have a health savings checking account that I use infrequently for qualifying purchases related to doctor's office co-pays, prescription medication, etc. I recently visited Rite Aid to purchase allergy medications totaling $45 and the check was declined - twice. Since I had ample funds with which to cover this purchase and excellent credit, I was perplexed with the decline. So I stepped outside and called the number on the decline receipt. After FINALLY finding a human on the other end of the phone after entering my information twice on my phone (aggravating), she explained they had no information on this checking account. I explained it was an HSA and only used for IRS qualified purchases relative to healthcare, so the checking account wasn't used each and every day.

TeleCheck would not O.K. a check I wrote today at Allen Honda in College Station, Texas. I had written a small check a few months ago there and the check today was for several hundred dollars by contrast. Even after answering all their questions over the phone, TeleCheck still refused to approve the check. I have never bounced a check in my 60 years and this experience was embarrassing.

Tried to write a check today at Home Depot and was declined. Sales rep tried phoning to get the matter solved and after more than 19 minutes in the phone gave up. Left without ordering my cabinets. Phone Telecheck tonight to inquire about the issue and was given vague information about them needing to verify my phone number but no assurance the same thing won't happen when I try to place this order again. They recommend phoning directly from the store when declined but am I really going to stop business at a register then give my personal information via phone with other customers are behind me in line? Home Depot I will charge this large order and you can lose 2.75% credit card processing fee. By the way I had more than sufficient balance to cover the check.

I went to the grocery store about a block from my home, where everyone knows everyone because it is a small town. My check was declined, so I tried a check from another account (both had plenty money), that was declined also. I thought the store was having trouble, because they did not give me a print out with any information on it. A couple of days later, I went to the gas station to purchase gas and a couple of cold drinks for my grandchildren who were with me. Again, my check is declined from both accounts. I was furious. I called the number and like everyone else, went through the process of entering all the information two or three times and finally got to speak to a person who I COULD NOT UNDERSTAND. I'm assuming she was Indian or Pakistanian or whatever!! I kept asking to speak to someone who could speak CLEAR ENGLISH. She told me I would have to speak to a supervisor and the supervisor was busy.

I was with my senior citizen mom at the Giant Food Store on Leaman Farm Rd. in Germantown, MD on April 22 when she wrote a check for groceries plus cash over--totaling less than $135--and had the check declined. No explanation--just a receipt with instructions to call if we wanted to pursue the matter. I pursue matters. I called today. It took almost 25 minutes to get past recordings, the first line explainer/apologist to a "supervisor" named Jen.

Telecheck has been started to decline our checks all of a sudden! After 26 years and a 6 figure balance, they have been declining checks, even with low dollar amounts, and when I spoke with them, they said "we don't have enough info about your company" and there is "nothing that can be done". We have been in business over 26 years and NEVER had this problem before now have we EVER had a check bounce to anyone! SOOOO frustrating!

I have had two bad experiences with Telecheck. Yesterday they denied a check because they "did not have enough information." I maintain a checking account that has a minimum 5 digit balance, yet they denied a $300 check. What made matters worse is this occurred at an emergency veterinary office at around midnight. You do not get to speak to a person. You only get to listen to their voice data telling you they cannot approve your check because they "did not have enough information." Businesses that do business with Telecheck will now not receive any purchases from me. Readers should consider telling store managers there are other more reputable sources for verifying checks and they should stop doing business with Telecheck. This is the only way we as consumers can stop this very fraudulent business practice by a company that purports to "protect businesses" from fraud.

Telecheck rejected a $79 check at Best Buy with an account that has more than 10K. Customer service rep refused to allow me to speak with supervisor. Bank puts issue on Best Buy & Telecheck. Best Buy blames the bank. Best Buy has lost a customer for life.