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Essentially, I'm now going to have to wait an extra day for something to get fixed because I guess these guys will straight deny your echeck transaction just because you've never used them before (not having credit/history with them)? This is essentially what just got explained to me by the representative. I don't even think she did anything other than confirm information I had already given to get me "set up" with them and then tell me I can't have my information ran again until the system updates... tomorrow.
I'm sorry, but isn't the point of echeck supposed to be that it's *NOT* supposed to be "credit" dependent? It's supposed to be that the account gets hit, it either declines or approves, and then you carry on. I don't understand why I'd need to have established "credit/history" with someone that was just supposed to process an echeck from an account that had more than enough funding to handle the transaction. If you have other options as a business for processing echecks, I'd highly recommend going with someone else. This is the only time this has *ever* happened to me and I pay with echeck all the time.
At the beginning of February, I lost my debit card and canceled it then the post office lost the new one so now I'm waiting on another new one. Since then I've been having to write checks to pay for things. Everything was fine until last when Telecheck started blocking a my checks. Them people are idiots. When you call it's an act of congress in itself. When someone finally answers they don't exactly understand you and you can barely understand them since they are all foreigners. Then they only unblock the check you tried to write but will block every other check after that so you are continually having to call them. This is ** ridiculous. These idiots need to be shut down. Causing people embarrassment and emotional distress. If you lose your debit card and have to write checks instead, avoid Walmart all together.
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Dear Public, Until 02/16/2021 I had never heard of this Telecheck Co. Sadly, I see my experience has been documented all too many times on this site for years. I am an elderly individual, like so many others, who has been writing good checks for decades. On 02/16/21 earlier in the day, I went to our local Food Lion store here in Powhatan Va. I have been shopping there for years using my Bank Debit Card or Cash. During this time, our power companies power was cut to our house for several days after a catastrophic Ice Storm. Another Ice storm was expected, so, I went to purchase essentials.
During this first visit, I put $89.00 on my Debit Card. When I returned home, I realized that I had forgotten the Grape Jelly and Cookies. So, I returned to the same store now packed with folks shopping before the next Ice Storm. When I got to the front of the long check out line, I realized that I had left my Debit Card in the Truck. Rather than go all the way out into the full parking lot and start all over again at the back of a long check out line, I decided to write a check in the amount of $8.89. This Check was declined Twice, I was being Totally Embarrassed, and Humiliated In front of my peers! I just have to say, every Fool knows that Peanut Butter and Jelly sandwiches are a necessity during any power outage! Come on, these guys declined a check for $8.89!
Of course, I got the same response as many of you, not enough information etc. Just who are these Parasites? Food Lion and TeleCheck should, in my humble opinion, should be publicly shamed for such egregious behavior! To decline a check written for any essentials during a Pandemic or Impending Severe weather event is morally reprehensible! For these two Business to decline a check for $8.89 during the above mentioned events, should illuminate for all just how truly pathetic they truly are!
As a result of my experience with this behemoth, I have had my Bank filed a complaint. I have also filed a complaint with the State attorney General's office as well as the Federal Trade Commission, Food Lion Corp. and TeleCheck. In closing, How many decades and hundreds of thousands of times shall people be embarrassed, and humiliated through no fault of their own??? Now is the time for Senate Hearings before The Federal Trade Commission. This abuse of power has to stop!!!
Telecheck is a mess, they're inept and closed on weekends and they shouldn't be. They're quick to take your check writing privileges and take forever to return your check writing privileges, it's terrible. You have to harass them to get anything done. Bottom line, telecheck should not exist, period.
I have been writing checks at most of my local merchants for over 25 years with the same account. Suddenly, I have had three checks declined in two days. I called Telecheck and got a rep who told me it was because I had used checks out of sequence. Why going from check number 2800 to check 3000 should upset them so greatly I do not understand, but he said he had cleared it up. The next day, I tried again to write a check at a different store. Rejected again. The reason this time? I have too many rejections!! So they can reject a check for no reason except some badly written/Big Brother statistic that is barely legitimate. Now according to them, I need to wait 7 calendar days to write another check. Which is making my life a living hell. So, someone tell me who we get hold of to take this poorly run company to court? There are more than enough horror stories about this company to take them down. It's time to start.
Telecheck presented a check to my bank which was paid. They then resubmitted the check to my bank as NSF resubmission. They are completely nonresponsive to information sent to them by me and by the bank, and are making me jump through hoops (getting copies of two months of bank statements because the first check was in Dec and the second in Jan) (writing a letter explaining the complaint and mailing it all with a copy of their letter to me). In the meantime, they have my $300 plus a $30 nsf fee for a total of $330 charged to my account in error. I've spent over six hours trying to resolve this with no luck.
I was using checks while getting my debit card replaced because it wasn't working. I wrote three checks in two days and the third check was rejected at a grocery store although the same store had accepted a check the day before. I asked why and was told it's because Telecheck rejected the check. So I called Telecheck and they said it was because my writing 3 checks in two days was not my usual pattern. That's true. I usually use the debit card but I was using the checks because I didn't have the debit card. So now I guess it's cash only until the new debit card arrives. Really annoying and inconvenient. The checking account had plenty of cash. I guess Telecheck thought the checks were stolen. Fortunately the grocery store manager let me have my $25 worth of groceries for the $20 I had in my wallet.
Needed urgent surgery for pet. Check was declined (I have THOUSANDS OF DOLLARS in this account). I was told that I did not have any debt history with Telecheck. The person said that I needed to have debt in order to gain history for future approvals. SO I HAVE TO GO INTO DEBT, OR CREATE SOME FAKE DEBT IN ORDER TO HAVE MY CHECKS APPROVED. I DON'T THINK SO!!!! This is nothing but a misuse of information and they get paid to reject payments so they look good to their customer, i.e. protecting them. Now I need to drive an hour to my bank, then another hour to the animal hospital, then another hour home. I don't use "plastic" for a reason. Each time you see a Telecheck sign you need to tell the business that they are being taken advantage of...AND will have less customers. I would think every dollar counts.
I tried to purchase an item at Best Buy and pay with a check. Telecheck rejected my check even though my account is valid, has plenty to cover the check I issued and has no unusual activity. Telecheck cited all these as reasons to reject it, claiming unusual activity and fraud. No amount of reasoning to either Telecheck or Best Buy made them accept the check. Do not patronize merchants who use Telecheck.
On 10/10/2020 had to use Telecheck at Best Buy. 3 checks written, not accepted, talked to their CSR and was told absolute fabricated lies (too many checks written, amount too much, didn’t have my info, etc) had to use credit card. Terrible service. Terrible company.
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