Telecheck Reviews

After a $1000 cash advance was put thru in mid February with $25,000 in my account..and NO objections from Telecheck nor the retailer...telecheck denied a $500 request much later offering NO reason for denial....Then I had to spend over 30 minutes on phone with the most idiotic bureaucratic process I can ever remember.. Telecheck claimed I owe them, $1030. Because even though they authorized and retailer gave no objection NO one from Telecheck knew what happened to the $1 000!! Bizarre.

Telecheck declined an e-check at Amazon. No reason, no “decline code” and no returned check. When I enter all of the information into the web site at https://getassistance.telecheck.com/decline-code-lookup.html I am told that “Not enough information was provided” although it was all provided. When I call the number at 1-800-366-2425, I am told I need to provide a check number. Well, there is no check number since it was an e-check. I am therefore without any way to get through to the system and find out what happened. Extremely maddening.

My experience here has been nothing less of fantastic. I have learned everything that I wanted to learn plus countless new tools that I can put in my toolbox that will set me up for success. My specific field is cyber security and I learned a new thing every single day either from discussion threads or the included text And also the fantastic resources that the college offers to you

This company makes my blood boil! They are trying to take advantage of my grandfather. Background: My grandfather (who is 96 and has Dementia) tried to pay with a check at Walmart but it didn't go through because his account was on hold. So my mom paid for him using her card. And, like most people, we threw out our receipts because it was three months ago. Fast forward to a couple weeks ago, we receive this letter from Telecheck claiming that he never paid and they want to charge him $30 extra on top of what he already paid. We'd like to provide proof but like I said, we threw out the receipts and we don't have the check info (because he couldn't remember to write it down).

I rarely write checks at stores. In this case the check was denied and I was given a slip of paper with an 800 number to call. This phone number led to a request to enter an 18 digit number which I did not have. That was not the denial number or the number of the checking account. I called the bank who said there was no problem with the account and who could not help me with the 18 digit number. Called Telecheck back and called their second number. After telling me she would not hang up on me she put me on hold with my bank again and hung up on me. The bank tried to help again but could find no problems there. There is a real problem with a business that can prevent you from doing business and refuses to help solve the problem.

I went in to pick up my dog at the vet after a dental procedure. The bill was $306. I didn't think it would be an issue considering that I have $5678.00 in my account at the moment. My check was DECLINED! When I accessed the website to see why... too much activity. Um, yeah. It's a checking account. Y'know, there are still folks who use their checking account to pay mortgages, utilities, vehicle payments, dinners out, etc. Who determines "too much activity"? Give me a break. I will never again utilize a business that uses Telecheck. So to businesses considering them ... consider again. Get a reliable source that will base a decision on funds available. So annoyed.

Essentially, I'm now going to have to wait an extra day for something to get fixed because I guess these guys will straight deny your echeck transaction just because you've never used them before (not having credit/history with them)? This is essentially what just got explained to me by the representative. I don't even think she did anything other than confirm information I had already given to get me "set up" with them and then tell me I can't have my information ran again until the system updates... tomorrow.

At the beginning of February, I lost my debit card and canceled it then the post office lost the new one so now I'm waiting on another new one. Since then I've been having to write checks to pay for things. Everything was fine until last when Telecheck started blocking a my checks. Them people are idiots. When you call it's an act of congress in itself. When someone finally answers they don't exactly understand you and you can barely understand them since they are all foreigners. Then they only unblock the check you tried to write but will block every other check after that so you are continually having to call them. This is ** ridiculous. These idiots need to be shut down. Causing people embarrassment and emotional distress. If you lose your debit card and have to write checks instead, avoid Walmart all together.

Dear Public, Until 02/16/2021 I had never heard of this Telecheck Co. Sadly, I see my experience has been documented all too many times on this site for years. I am an elderly individual, like so many others, who has been writing good checks for decades. On 02/16/21 earlier in the day, I went to our local Food Lion store here in Powhatan Va. I have been shopping there for years using my Bank Debit Card or Cash. During this time, our power companies power was cut to our house for several days after a catastrophic Ice Storm. Another Ice storm was expected, so, I went to purchase essentials.

Telecheck is a mess, they're inept and closed on weekends and they shouldn't be. They're quick to take your check writing privileges and take forever to return your check writing privileges, it's terrible. You have to harass them to get anything done. Bottom line, telecheck should not exist, period.

I have been writing checks at most of my local merchants for over 25 years with the same account. Suddenly, I have had three checks declined in two days. I called Telecheck and got a rep who told me it was because I had used checks out of sequence. Why going from check number 2800 to check 3000 should upset them so greatly I do not understand, but he said he had cleared it up. The next day, I tried again to write a check at a different store. Rejected again. The reason this time? I have too many rejections!! So they can reject a check for no reason except some badly written/Big Brother statistic that is barely legitimate. Now according to them, I need to wait 7 calendar days to write another check. Which is making my life a living hell. So, someone tell me who we get hold of to take this poorly run company to court? There are more than enough horror stories about this company to take them down. It's time to start.

Telecheck presented a check to my bank which was paid. They then resubmitted the check to my bank as NSF resubmission. They are completely nonresponsive to information sent to them by me and by the bank, and are making me jump through hoops (getting copies of two months of bank statements because the first check was in Dec and the second in Jan) (writing a letter explaining the complaint and mailing it all with a copy of their letter to me). In the meantime, they have my $300 plus a $30 nsf fee for a total of $330 charged to my account in error. I've spent over six hours trying to resolve this with no luck.

I was using checks while getting my debit card replaced because it wasn't working. I wrote three checks in two days and the third check was rejected at a grocery store although the same store had accepted a check the day before. I asked why and was told it's because Telecheck rejected the check. So I called Telecheck and they said it was because my writing 3 checks in two days was not my usual pattern. That's true. I usually use the debit card but I was using the checks because I didn't have the debit card. So now I guess it's cash only until the new debit card arrives. Really annoying and inconvenient. The checking account had plenty of cash. I guess Telecheck thought the checks were stolen. Fortunately the grocery store manager let me have my $25 worth of groceries for the $20 I had in my wallet.

Needed urgent surgery for pet. Check was declined (I have THOUSANDS OF DOLLARS in this account). I was told that I did not have any debt history with Telecheck. The person said that I needed to have debt in order to gain history for future approvals. SO I HAVE TO GO INTO DEBT, OR CREATE SOME FAKE DEBT IN ORDER TO HAVE MY CHECKS APPROVED. I DON'T THINK SO!!!! This is nothing but a misuse of information and they get paid to reject payments so they look good to their customer, i.e. protecting them. Now I need to drive an hour to my bank, then another hour to the animal hospital, then another hour home. I don't use "plastic" for a reason. Each time you see a Telecheck sign you need to tell the business that they are being taken advantage of...AND will have less customers. I would think every dollar counts.

I tried to purchase an item at Best Buy and pay with a check. Telecheck rejected my check even though my account is valid, has plenty to cover the check I issued and has no unusual activity. Telecheck cited all these as reasons to reject it, claiming unusual activity and fraud. No amount of reasoning to either Telecheck or Best Buy made them accept the check. Do not patronize merchants who use Telecheck.

On 10/10/2020 had to use Telecheck at Best Buy. 3 checks written, not accepted, talked to their CSR and was told absolute fabricated lies (too many checks written, amount too much, didn’t have my info, etc) had to use credit card. Terrible service. Terrible company.

So I wrote a check out of a money management account to my veterinarian's office for my dog's dental. Check was denied TWICE, and there was absolutely NO reason for the denial. Am currently on the phone with this worthless company trying to find out why, and all I'm getting from this poor English speaking person is that there isn't enough check writing history on this account, which is why they denied it. WTH!

The agent demands all your financial records. If you refuse for fear of credit theft. She ruins your check cashing in the US. You can't contact anyone but her what leads me to believe the whole telecheck company is corrupt. I have gotten use to using cash for fear if I give her to all my banking accounts the company will rob me of all this my funds.

Very very poor English to be dealing with English speaking people. I had a little savings, & somehow these people got a hold of the account number. They repeatedly pushed charge after charge for items I did not receive from Amazon, that in fact wound up in Quincy Illinois. Amazon refunded items they could but the ones that somehow wound up with Telecheck was out of their control. Neither had permission to debit my savings account. I tried getting the $420 back from Telecheck. My bank tried as well. Any help is appreciated.

I have been trying to reach them by phone, email and fax. No response. Who are these people and where do they get their information. Why would anyone call somewhere and input their routing number and bank account number. That is insane! I haven't written a check in 4+ year and they denied me the ability to pay a bill by EFT. Based on what information. I can't get ahold of anyone to even fix this. I see this as an excellent opportunity for a class action lawsuit for all of us that have been wronged by Telecheck.

Telecheck is a complete fraud. They have started declining all of my checks although I do not have any bounced checks. They say that the account I have used for a year now & that they have approved my of all of a sudden does not have enough history to approve. They say I need to wait 7 days for the system to refresh. Refresh from what they will not say. Don't ask for a supervisor anytime except Monday thru Friday 8AM to 5PM. How many places have you worked that did not Have a person in charge during business hours. If it is Monday thru Friday 8AM - 5PM it is still a joke getting a supervisor or a honest answer from any call center employee. Not to mention everyone you talk with is a foreigner. I do not think that there is a single American that works for this fraudulent company. I gave this co. 1 star however I wish I could have given them a -5. Beware.

I shop at my local grocery store, I wrote checks there all the time, had no problem whatsoever. They since then got new registers, then the problem started, code 3. Code 2,, I'm like wtf. Had no issues before now issues, I wrote a check 2 days ago went through. Today nope, can't help ya. I said seriously, I called them once it's like being on a Comcast phone line. You are on till you finally get human life, and they don't understand you.

I received notice in the mail that I was reported for some bad checks that was written in a supermarket in Texas. A total of 18 checks in 2 days. Mind you my checking account was closed prior to those checks because of fraud activity. I sent Telecheck all my information fraud letter from bank etc. Along with the fact that in Connecticut. They come back saying the information is accurate. This is ridiculous. I don’t write check period and now they saying owe all this money. I can’t get through to anyone there. My driver's license number don’t even match my information. This sounds like a total scam. I need someone to contact me and have this resolved.

I had a charge called "INTERNET WASTE MANAGEMENT DOE JOHN" on my checking account. They used routing number and account number for the charge. The bank gave me the phone number associated with the charge and it led to Telecheck. It was impossible to get through to a live human to find out what the charge was for, so I have disputed with the bank. One would think that the name John Doe would raise some suspicion, yet the bank did not flag it on their own. Very weird.

I tried to use a check to pay for repairs to my vehicle to a shop I have used routinely for years, but always paid with cards. We decided to use a check this time, but the check was declined for not enough history. I called the hotline listed on the decline and after spending a lot of time going through an automated menu, I received a length explanation that either I wasn't in their system or it wasn't consistent with previous check writing habits. I pushed one to transfer to an operator. The agent essentially asked me questions straight off my check, so nothing that would actually validate my identity or provide anything useful. He then stated that checks would start having a higher chance of being approved in 7 days. I explained that I was paying for repairs to my vehicle and this needed to be approved now, or I might lose my job for not being able to get to work. He stated there was no way to override the system, and that I would have to wait the 7 days.

I went to write a check at Tractor Supply today and was declined. I had the money in my account but didn't have my debit card with me. I called Telecheck and was told I had never written a check to Tractor Supply before therefore it was deemed risky. Well, I think it is risky for a company to have an opinion on my ability to purchase goods. I will never shop anywhere that uses this company.

I shop at Walmart regularly at least 1-2 times a week, and my current checking account I have had well over 15 years. Back the end of December I tried to purchase $174 worth of groceries by check. I was declined. I knew there were plenty of funds. I went to the service desk to call Telecheck. After 45 minutes the supervisor reversed the denial and my groceries were purchased. Today, a Saturday I again went to Walmart to purchase groceries and my check was declined again. This time I got on my phone right there. The first time I was told I didn't write enough checks and this time I was told my check for $175.42 was excessive amount for me to write. I ask to speak with a supervisor as this had just started happening and it needed to be cleared up and the denial reversed. I could hardly understand her and there were no supervisors there to clear this crap up on the weekend.

We are currently building a house, and every time we try to pay with check at Home Depot and our check gets declined! So far we had 4-5 times consecutively this happened to us. After spending 1-2 hours on the phone with telecheck, they will finally approve the check! Very frustrated with this company.

Good luck actually getting a person on the phone to ask a question because I have been calling for 3 days and all I get is the automated response. You can be guaranteed I will NEVER use this company again. I paid my cellphone bill via EFT and they use Telecheck unfortunately. It's been over 2 weeks and the payment still hasn't posted and I can't get anyone on the phone to find out what's going on. I'll just pay in cash next time because this has been a total nightmare.

I received notice that I had 3 returned checks. I immediately called and paid for them with a different account debit card. Later I received bank statement saying the checks were paid! I immediately called Telecheck and they agreed I paid twice and said I would have the money back on the debit account within a few days. I called to question when no money had been returned. I faxed bank statements proving I had been charged twice. It's been over 45 days and I have 0. Telecheck Company should be investigated. They are thieves and liars.

I moved from Fl. to N.Y. in June of this year. My Mom 95 opened a checking account here. Shortly thereafter we went to Wal-Mart to buy groceries. A check was written out and declined. Causing a little embarrassment to my Mom I paid with a debit card from the same bank. Was given a phone number to call. I did and was told we needed to start writing out checks with smaller amounts. This was done for about two months and we tried again, no luck. Tried about October and a check went through. Problem solved?? Presented a check this date (12-03-19) and was refused. I would like to know how this happens?

TRS RECOVERY AND TELECHECK are fraud companies collecting on fraud Transactions never Authorized by the Consumers for online transactions from Amazon and other online Companies. TRS RECOVERY SERVICES violates the FCRA and FDCPA and Fraud complaints have been filed thru the FTC against TRS RECOVERY SERVICES and TELECHECK.

I have a business and I write checks to Walmart every week to purchase items and every time I write a check it is declined although there are sufficient funds in the account and the account is in good standing. I have called them every week to determine why my checks are being declined and every time it's a different reason. Telecheck needs to change the patterns on how a fraudulent check is detected. This is ridiculous and I wish Walmart would change who they utilize. It's embarrassing and TElecheck is the worst.

Do NOT purchase from Telecheck. I have found they are complete frauds and in my opinion, noting but thieves. The checks are continually declined even though funds are available in the account. No one you speak to at telecheck is American and they just feed you lies about the account needing to build credit. My account is 20 years old, my credit is well established. When I requested a refund for the purchase price of these useless checks, I was refused (theft!!!).

I have been a Walmart shopper for over 20 years but am now being treated like a criminal because I wrote a check for 60.00 and got denied. I have repeatedly tried to build a check history and am getting denied everytime. I call and they tell me to try again in 7 days that the more denials builds a history. It doesn't build food in my kids bellies or medications needed to sustain life!!!! Being told I am shopping like a criminal is a joke!!! Being told I have to walk away from medication needed that is at their pharmacy for my children because I'm shopping like a terrorist is a huge slap in the face! I will no longer use Walmart until they do away with your company!!!! You guys need to get with the times and update your policy to cover valid checks.

I went to Best Buy to make a $2,100.00 purchase and tried to use my business checking account which I have had open since 1986. Balance was over $295,000.00 at time of purchase. I have written over 20,000 checks. I never even came close to bouncing a check but to my surprise Telecheck declined it. This is the same checking account that 9-months prior I purchased a truck for over $50,000.00 and the dealer had no issues accepting the check via their check verification system. I called them. Gave them all kinds of info. They told me to try again in 7 days. What a joke. What was their basis for declining me? Obviously they have no way of getting any info. Best Buy lost $2,100.00 in sales. D

Have been writing checks at Walmart for 25 years and all of sudden our checks are being denied for lack of history, amount of check, or they feel too many checks have been written from this account. I guess 4 a month is too many. Tried to establish a profile with this company so, this will not keep happening. What a joke! They want you call them at the store every time and see if they will honor it at that time. Have never bounced a check in my life and yet they make you feel like you are a criminal.

Telecheck keeps denying our checks, 1st excuse was "no history with them" - well can't have history if they don't let a person cash a check; 2nd reason - no history of doing business at that place of business - have been cashing checks there for 50+ years; 3rd reason - there's too many checks written from our account so they believe there's fraud - what a bunch of crap.

My wife and I went to make a >$10k purchase at Home Depot and wrote a check. The check was denied by Telecheck. I spent a long time attempting to talk to a human at Telecheck, however, after going through their automated system it would hang up on me. After reaching a human they couldn’t give me a straight answer as to why it was denied. Telling me "you don't have a history with us and because of the dollar amount." They also informed me that they don't have access to my bank account to know whether the funds are available. It was an awful experience because of the vague answers from Telecheck.

My husband was purchasing a new door from Home Depot. The home equity check was denied. I spent a long time waiting to talk to a human who couldn’t give me a straight answer as to why it was denied. Apparently we don’t write checks enough I think was the answer. What the heck? So I’m filing a complaint against Home Depot as well.