OurTime Reviews

I have just signed back in over 2 years ago. The issue that people are writing has happened to me. The company send the emails to you to get you to stay on. Their system won't give you matches in the location you asked for. It will give you match all over the states. You have to go into system and search for your area. It generates so many out of your location you spend more time deleting them. When I left a while ago I was sent emails over email I finally had to block their site because it would not stop. I had my profile hacked. I honestly believe it is company doing this because they're trying to sent flirts, emails, etc to your account. They mess up your account by accident. It not only this company Match does same this. I believe they are the same company because exact same this happen on Match less than 24 hours of our time issues. I also signed up for promotion and should be charge next month same price. They are charging me full price.

I created a free account. There was nothing stating that you can not have any type of contact with other members, send or receive messages as well as not being able to see who is sending messages and flirts. Within the first 2 weeks my notifications indicated I had over 130 messages and even more flirts. 3 separate times I wrote on my profile that I could not respond to my messages because I was not a paid member and that I would consider it in the near future. OurTime kept deleting the statement. That should have been my first warning. I went ahead and subscribed for 1 month with automatic renewal. The number of interests declined dramatically, and my matches were not within the ages and ethnicity I selected. The few I responded to all replied back with a phone number or personal email to contact them, so I'm assuming they were scams.

I had not been on the site for approximately months. Before, I went off the site, I deleted all flirts. When I checked 6 months later, I was advised I had 71 messages. Yet, when I reviewed there were at least 3 flirts from the same person as well as old flirts that I previously deleted. Obviously this was to entice me into signing up again. I also viewed a profile and received an alert that the person saved me as a favorite. The person was supposedly online and available to chat. I sent a message with no response. I sent a regular message and still no response. Clearly this was a fake profile. The person had all the attributes that I indicated I was looking for in my profile. The person even lived in the same town. Well the men in my town would hardly date interracially so this was the first red flag. This site will not get any more money from me.

SAVE your money and don't fall for this SCAM!!!

As soon as I cancelled my subscription, I immediately started to receive an unbelievable number of views, flirts, and messages (over 30 views the day after I cancelled, and at least 20+ every day thereafter). In the 2 years I had been a member, I had never received this high a volume. These were automatically generated responses, and about 90% had no pictures in their profiles. It is hard to believe that this kind of behavior from a company is even legal... Unbelievable.

I wanted a 1-month subscription to OurTime date site, but accidentally clicked on the 6-month subscription at 5:00 pm on June 21, 2017. I tried immediately calling customer service, but lo and behold they close at 5:00 pm, central standard time. Um, no 24-hour customer service?? Ridiculous... I sent an e-mail to customer service and was told "Thank you for your email. I understand that you currently do not want to take advantage of our six month membership. Please keep in mind this package offers a great discount when compared to the monthly rate. Per our Terms and Conditions, we have a No Refund policy on all accounts. However, as a courtesy, I can offer you a partial refund for all but one month worth of service. Would you like me to process this refund of $50.86 for you? Please reply to this email so I may address your concern in a timely manner. I look forward to your reply."

I was a member of this site for 6 days before I got hacked! Do not accept email requests from so-called members. I received scanned letters from supposed interested men and then they used my information to hack my account. They also set me up on a couple of additional sites and charged me for them. They do not list their phone number on these sites and when you do get a hold of them they apologize. I finally got them to take down my site but would give no refund. Don't give these people your money - everyone on the site is a scam!

I cannot think of a single positive remark to make about this company. The "today's matches" which are sent are useless. For example, I am a non-smoker. I refuse to consider any potential match who smokes. This is a very basic, binary criteria. My matches come up repeatedly including smokers. I have contacted customer support after reviewing the FAQs. The response I received was a copy and paste of what was posted in the FAQs. I was advised that I should expand my criteria for more and better matches. Why? I was also told the feature of "today's matches" will provide better matches as I continue to rate the ones I am sent. Unfortunately after six months they are no better. I am completely dissatisfied. I'm sorry I spent the money. I feel sorry for anyone else who has spent money for their "services" as they aren't providing any.

It seems this website is profiting off advertisement and not delivering what they say. The website states people are online to chat, but once you go and start chatting, it shows the person offline, when the other page shows that same person online. They say woman are available to chat, when in fact they can't communicate via chat unless they are members. They don't advertise that part on their website. Furthermore, they are piggybacking off other dating sites for their information and profiles. Every time you click on any part of their web page it is switching to another page, thus creating more revenue from their advertisers. I probably can guess they generate all their revenue from advertising on their website. They are misleading the consumer into thinking they are actually going to meet someone, their profits are mostly based on advertisement alone. I would like to see their margins of advertisement vs members services. WHAT A SHAM!

I have been subscribed for 3 days, and already I am marking it as junk mail. Occasionally a nice real person comes up, but there are many fake messages, outright scams, repeated useless e-mails, and many people outside of my area. Pretty useless. Best to use eHarmony or Match.com.

OurTime uses models to lure men in. I had a subscription with OurTime that I hardly ever use because there are no one of interest. One day I had 4 alerts on my email that someone is interested in me, so I clicked on the message and it took me into their site and showed me this beautiful lady. I was like wow she is beautiful so I responded and with that she was gone from the site and my subscription was renewed. It's a scam that Match.com use as well. Men and women stay away from these sites. They are using models and spyware to steal our hard earned money and don't care about us. That was the last $29.95 at that time and they left my account in the negative. They don't care so please don't use their sites. If you take some time and read these reviews you will see similar things have happened to others all over, let our money be the last ones that they steal. Don't use OurTime!

I signed up for the non-renewable one month service with this dating site. After a while it was clear that profiles were looking the same and they were not real. Made one contact that answered and it was some guy that just thought it was a site like Tinder. Just wanted a booty call. Other than that one connection the rest were fake and it was a huge waste of money.

I signed up for only one month but they charged me for 6 months. I canceled the same day but they refuse to refund my money. When I went to their website to look up their refund policy it says that page is unavailable.

I signed on as a paying member (Paying 2 months in advance), thinking that by making a financial investment vs being a non-paying customer, it would make for a more positive experience... especially in the event I might need support from the service reps on the site. I could not have been any more wrong... Customer "Non-service" is what it should be called. I paid for a 2-month membership. The site itself is not the most user-friendly, but I hung in there, figuring I would get more familiar & comfortable with it... and that things would get better. I did become more familiar with it before too long.

I attempted to subscribe for 6 months, before I could get out of the page an additional subscription of 3.99 a month was added to my account. I was not able to cancel as fraud because I initiated the first transaction. However, very shortly thereafter I received a text from my bank that someone was attempting to fraudulently use my card. I canceled the card and had to spend the time to change all my auto-bills with merchants. I just opened my statement and there is another huge fraudulent charge on my account prior to me canceling my card.

I had signed up with OurTime in 2013, and then I got a job in Tokyo, Japan. I still tried to use the site, but my profile was mysteriously taken down because OurTime said they suspected it to be a fraudulent profile. When I returned to the States in October 2016, I set up a new profile, careful to decline auto renewal, and chose the 1 month membership option. When I stated in my profile that in the past I had not had as much as 1 connection on OurTime and not much luck in meeting females on OurTime that I was interested in, even though they had expressed interest in me first, my profile was deleted by OurTime. I also realized that if OurTime noticed that you had not logged in for a while, your inbox would be full of 'profile views', 'favorites', 'messages', etc.

This is not the site (OurTime.com) if you're wanting to find companionship or a romantic relationship. This is a Romantic Scam website. I wasn't on the site very long. Why? Most of the men on this site are vulgar. Messaging me their vulgar sexual fantasies. Less than 2 months on this site was enough for me, unfortunately I did not cancel or omit my credit card from my account and the automatic rollover took place. I immediately call my bank on the same day it was withdrawn and was still charged for the worst dating website (OURTIME.COM) for another year of subscription. That I will not be using. PEOPLE... do yourself a favor DO NOT use this website.

This is a scam. Don't waste your money. Profiles are fake. If you do not auto renew you will be flooded with views but look closely, they are simply profiles you've seen before and you may have rejected these individuals in person. Now with your not renewing these same rejected profiles are interested in you again. Fraud--Scam. Once they have credit card info it is nearly impossible to cancel. Had to cancel card and work with credit card company to block them. I believe many of the profiles are fake and most of the matches they send you are the wrong age and live several states away. Beware this is a terrible site and should be closed down. Write to the authorities as this site is horrible and is "stealing" money from people.

Beware! So many things wrong with this company. First, they fabricate a large percentage of so-called "profiles". If you read people's thoughts about themselves, their entire stories are identical, right down to the grammar and punctuation errors. Five identical words by two different people is assumed to be plagiarism. Here we have dozens of people all choosing identical entire paragraphs. Statistically impossible.

I joined OurTime.com and uploaded my photo with full description. I paid using PayPal. Being a wary customer, I copied photos of the 5 men I was interested in. They were supposedly local to me (Blacksburg, Virginia). I used Google Photo Search and came up with completely different identities for these men. They were as follows: an architect living in OK (same photo as is on his website), a politician in VA (married and never lived in Daleville where OurTime.com had him living), an army enlisted officer living in PA (this one was listed as a medical doctor, living in Roanoke, VA), an unidentifiable person sitting in his car, a married guy living in Alaska (also listed as having a doctorate, but his true identity said he was a tax preparer).

I have met some really nice gentlemen and have made many friends, but none have been a "match". I am not that fussy and am not looking for money, but it seems that the men who really interest me do not even respond to my flirts. I am 66 years old and am willing to date a couple years younger or up to 8 years older. I get many men in 50's and many in late 70's but very few in my age group. Those in my age group are either very unhealthy or very overweight. I am in good physical shape and want the same. It really seems like Tucson and surrounding area has no men for me. I am willing to travel to meet someone, but my disappointment at meeting out of town men has discouraged me from traveling too far anymore. Is my age group that difficult to match? I do wish there was more help available to help those of us looking for our last love.

I have been a member of OurTime several times over the last five years and have not even had a hint of success. The people on the site are rude, unresponsive and the site itself is poorly designed and operates very slowly. The fees OurTime charges are exorbitant and they look to get additional money from members by offering tokens to send gifts to other members. This dating site is way overrated and a waste of time and money. I will never visit it again and I do not recommend it.

I have been on this site for about 44 days off and on. 1st and foremost, this website is a hotspot for scammers, which I delete and report daily with absolutely no response from those running this site, which tells me that this whole thing is pretty much on autopilot?? Secondly, website is rigged with all kinds of traps & tricks to squeeze more money out of poor participating saps. Everything you click on is followed up by some request to charge your card and it is hard to turn off auto renewal without having to go through an ordeal, which means that this website is all about the money - not the people? Thus, I probably will NOT be renewing another 30 days.

I joined their dating service for only 1 month. In that time I got a few emails and a few ladies that viewed my profile (for the complete month I would say about a total of 40 view and about 5 messages) in which I replied and none contacted me back. So I did not renew my membership. THE DAY AFTER MY MEMBERSHIP ENDED I GOT 75 VIEWED ME request so far (next day after membership ran out LOL) AND SO FAR 9 NEW MESSAGES. LOL. More than when I was a member.

I tried joining OurTime over two years ago and have found it to be a total scam. After about six months and not meeting anyone I decided to cancel. After canceling I started getting all sorts of emails from them. They stated I had a ton of messages, so I should sign up so I could read them and if I rejoined they would give me a discounted price. (A discounted price that was supposed to roll over automatically and I would stay at that price as long as I continued) Sadly enough I did and as soon as I did those messages disappeared. Then every so often I would get a message in my inbox and when I tried to reply no one would reply back. After having this happened several times I realized that what they were doing was stringing me along.

I've been a member of OurTime twice; the first time was back in 2015. I think that with that first membership I was able to set my criteria for ethnicity, etc., but I wasn't able to do that this time so of course all the respondents to my profile were not what I was interested in. But what really ticks me off is that the week I canceled my auto-renewal, I got messages from a couple of decent guys and I was enjoying talking to them. I told them my membership expired at the end of the week, on 3/3/17. With one of them, the conversation progressed to the point I gave him my phone number. But the other guy didn't contact me again until the day my membership was supposed to expire. I logged into the site just fine that morning, though, so I responded to his message.

It appears someone from Germany hacked my OurTime account. When I called Customer Service, I was advised, no they cannot provide a temp password so I can log into my account to change the password. Even though they say they offer a non-breachable site, the fellow I spoke to wouldn't address that statement. They will refer me to someone who can fix the problem, for a one-time fee. No, they don't know what the fee is. I should delete my account. I will lose the rest of my paid up fee. How do I delete my account when I can't get into it lol.

Dating site has became a place for scammers with a terrible seductive charm to rob women out of their money. It was my first time ever on this site. Every men I met on this site were scammers. When they realized that I suspicious of them, they would delete their profile. One of them succeeded in lying about everything and rob me of about $10,000.00. They are always in a hurry to Facetime with you and then use their seductive charm on you. If you are not strong, they will be able to control you to do whatever they want. Some of them wants to marry you in a hurry and then kill you so they can take over your possessions. From my experience, I am very sure that most mysterious death and lost of women are as a result of all these scammers borrowing money from their girlfriend and then kill them to close the case.

I have used our time twice. On both occasions the site did not live up to its advertisements but then few things really do. Of course the site is a bit of a scam and their primary purpose is to get more money out of you but you really do need to sign up if you want to use the site. The only free site I have found is POF. Everyone else's offer of free is just a lure to get you to sign up. I did have some success on OurTime but I have found the site to be a bit unscrupulous in its dealings (sending messages and flirts on your behalf, loading your inbox with messages that disappear when you signup and of course the auto renewal) and you have to be aware and realistic when you join. I think it works better if you are in a larger population center.

The first few days after using the free trial service I was contacted by three men two of which tried to scam money from me. The other bluntly ask for sex but that is not my biggest complaint. When my free subscription was over I opted not to renew it. Someone went into my account and renewed my subscription without my permission. They in turn charge me with a six months subscription. I immediately called them and told them that I do not want this account no longer that I did not renew my subscription. The gentleman told me that they would not charge my account as it was cancelled the same day. They charged my account anyway. I've been trying to get ahold of them. They sent me a letter stating that I subscribed when I did not. I asked for my money back. They refused. These people are not on the up-and-up. I would advise anyone not to use this dating site.

A real person never responds to your problem. I put in my age group up to 60 and they kept matching me with men in their late 70's. When I brought this to their attention on more than one occasion, I received an automated response that had nothing to do with my complaint. They do not address your concern or even match you with what you are looking for, they just pick people randomly. Then about a little over a week before my month expires as I would not sign up for automatic renewal as this site is a shame, I am not even able to get on the site, so I paid for a month and only received maybe 3 weeks of the service. I will dispute the bill as I paid for a month, I should have access for a month. Do not do it.

I signed up for 6 months on OurTime and was locked out of my profile after 2 weeks. My profile was hacked after two weeks sending embarrassing pictures and misinformation to my contacts on the site. I called OurTime who was less than helpful telling me they would reactivate my account and get it back online. Why would I want to get back on the same account that has already been hacked and has distributed misinformation under my profile? I indicated that I absolutely do not want to reopen this account or any other account with OurTime. They were also not willing to refund any portion of the $80 I paid. Buyer beware. This site has big problems and may cause more harm to your reputation than it's worth.

Two months and I have met no one. Everyone who flirts or messages me is either: 1) in another state (my profile says LOCALS ONLY), 2) does not know how to smile or take an attractive picture, or upload a picture at all, 3) is not my type -- it's all in my profile, or 4) says something rather suggestive. Most of the profiles are lame and don't tell you anything about these guys.

I joined in August--they led me to believe that it was $3 a month. I paid for the full year. Checked my credit card statement this month and I was automatically charged again. When I called, they said that I agreed to the automatic renewal program, and the $111 I paid was only for 6 months. I am not that desperate. They refused to give me a credit for the 6 mos I have been charged for $107. It is a racket - I am appalled and feel scammed and deceived. Don't fall for their scam.

I signed on two days ago, paid them for a month's membership, COULD NOT RETRIEVE EMAILS SENT TO ME AND COULD NOT SEND ANY, or see people who are interested in me. I contacted them to try to find out why, and received a ton of advice for techy things that I could not understand, could not get any real help. Done with this crap.

I joined on 1/4/17, Its only been one day and realized what a big ripoff this site is, very few choices to pick from then the ones you do talk with try to scam you out of money. Plus most of the men on the site are very scary looking. Tried to cancel due that I haven't been on here very long and already realized what a huge ripoff it is. Sad thing the company rips you, doesn't help when the people you choose to talk with are doing the same thing. Please do not use this site.

Our time has too many scam artist, their m.o. is very long bios with way too much information. I received no less than 10 messages like this. They "like" your profile and may even chat with you. Their command of the English vernacular is horrible. When you take something like this seriously and realize, that these companies are connected to a myriad of other online dating sites, it's just deplorable. The company was contacted and did not remove these profiles. I believe that they are the ones who sponsor these bogus and fake profiles. You've been warned.

Had a one month subscription. Canceled after two weeks for many reasons... 1. No live phone help. 2. Tons of fake profiles contact you that clearly do not even look at the profile you make for yourself. Many pretty faces 30 years my younger even though my profile stated I would ignore such types. 3. At first many contacted me but then they taper off. One or two would act interested as if to lead you on in chat so you don't cancel. 4. The profiles you look at never check yours back at all so they are all ghost just to waste your time and lead you on, I think. Profile changes in text and added photos are instantly "approved" leading me further to assume they don't even have real employees. 5. The interface is horrible. It kept telling me I have mail or flirts when nothing was there.

I became a member of OurTime in June 2016. I'm 67 years old, slender, attractive, well educated and articulate. I have common, ordinary interests and hobbies. I'm not radical about anything. I think I'm an average retired, financially stable pretty lady. My beef: This site is matching me up with absolute losers. I've only meet one guy in all this time who's in reasonably good health. My profile says that that is important to me, but the sicker a guy is the more likely he'll contact me. I found a scammer (I didn't lose any money but wasted several weeks texting with him). One guy told me on the third date that if we continue to date and become involved that he expected me to give him control of my assets. No, really, I'm serious, that's what he actually said. I've been stood up twice for that first/introductory meeting.

This was my first time ever on a dating site. I had no idea these "Romance Scams" existed. I met Raffaello ** in Dec., 2014. His profile said he was a widowed Veterinarian from Texas. He was raising his 16 year old son and caring for his elderly mother (one hell of a guy!!). He gave me his TX cell phone # and an email address. Six months later, I discover he is an illegal Nigerian living in Malaysia. When I contacted Romance Scams.org & gave his info, they "immediately" identified him as a Nigerian scammer. (Pics & profile totally fake). Why doesn't the dating site have this capability? The site requests that I myself identify scammers and report it to them. They need to identify and protect me from these predators!!

I've used a few different dating sites and this one by far is the worse. I initially signed up for it for 3 months but they renewed my account for 6 more months even after I didn't want it. Every time you sign on you get a pop-up box that says they will give you a discount if you sign up longer but they charged my card even though I said no. But overall it's a huge scam. I've had it now for several months and still haven't had a face to face date. I've only communicated with two women on the site. I think they just use google photos off the internet and make up accounts. I constantly will go to the site and it will indicate I have a message. But when I click on my message box it will say I have no messages. So overall, do not use it. There are plenty of other sites where you can meet someone! Pass this along to all who are considering this site.

I signed for one month, later found I had been charged for six, plus "other" fees. Amount charged did not correspond to advertised price. Probably hidden in fine print. Totally unresponsive customer service, they don't want to hear from you and make it hard/impossible. They set you up for automatic renewal and you have to find and opt out. And then their candidate pool is terrible, boring, generic, and pathetic. They seem to randomly assign "suggested" possibilities from far away. Look elsewhere, I urge you.

I have been on the website for a total of 13 days. The experience can be summed up in one word: scam. My request for a refund of the unused portion of my 3 month subscription was met with a resounding "no" due to the fact that I had actually used the site! Customer service 1st hung up on me, then, on the 3rd call, tried to talk over me the entire time and refused to allow me to speak with a supervisor. My advice: don't do it, stay away from "OurTime".

Received a flirt from a female supposedly in my local area. We started to communicate online through the dating site. After a couple of days she told me her membership was up and I shared my personal email address with her. Then she informed me she was out of the country visiting her mother and would return in two weeks. She started requesting more pictures and some very personal information. I did not send any more pictures because I noticed a lot of spelling and grammar errors. I asked her some very pointed questions about our local area based on my suspicion. The communications suddenly stopped. I strongly feel I was being hacked for more personal information which I didn't give. I have been on numerous dating sites in the last three years and found that you have to be extremely careful and have not been very successful in finding anyone worth trusting or dating in the long run.

Joined about a month ago. Within a few minutes I had several emails in my end box. So I opted to purchase a membership. Later, I felt it was a bait and switch. I had received emails stating someone had flirted or view my profile. Only paid members can communicate. Even if a paid member contacted a non-paid member. It would appear maybe 1 in 15 are actually paid. Then I started getting bombarded with fake/scammers. One day alone, I received 23 oversea scams. I email customer service. Response was nowhere related to questions asked. Makes me wonder if it was even read by a real person. Bottom line, stay away. Site is really shady.

For two years in a row (even though I cancelled after this happened last year) Our Time has renewed my account to the tune of about $85.00 - with no notice that it was going to happen. Although they inundate you with their so-called matches, they can't send an email that they're going to take money out of your account! I used an expletive with the idiot customer service person. I never do that. Don't join their matches - ugh.

If you want to date the dregs of society, this is the online dating site for you! Fortunately I only signed up for one month. I wish I can get my money back. Most of the men on this site are substandard, high school or technical school education, live in trailers, ride Harleys, wear cheap gold chains, white beater shirts... you get the idea. Occasionally you get someone decent but they are one in a million and you're probably not compatible with them. Don't waste your money on this junk online dating site.

I have had 4 scammers since I have been enrolled only about 2 weeks. I was told I could report a concern by clicking on the concern icon on every profile but there is nowhere on any profile to report it. I have sent 3 emails telling them of the problem but absolutely no response. For the last 8 hrs or more I have been unable to use the site accurately because one person's profile is like frozen on top of the main screen and I cannot get it removed. Therefore I can only see half of my messages and can only write and even see just a little of what I write on the screen. I have tried and tried to contact someone but there is no one to contact. When you do what they tell you there is no one to tell you how to navigate on this site.

I've been on OurTime since August. The service from OurTime and People Media the parent company is horrible. No less than 4 times in 3 months they shut my account off because "it appears to be compromised". They don't me tell that they are doing it. I find out when I try to log in. You get a message to reactivate your account. When you try to do that you get a message to call. When you call them you get a call center that appears to be in the Philippines. They are hard to understand and take excruciatingly long to resolve anything.

I had my account set up at my old work email address which was ** and I no longer work there. I paid for six months and was able to get into my account from my personal email address which is **. Now when I do log on, it is asking me to join again. What I am asking is if you could update this and put my personal email address as my main, and give me the access.

The smartest way to deal with OurTime dot com is to use a virtual credit card number. You can set the maximum charge amount and also stop them from setting your account to automatically renew. At the very bottom of their newly-revised "contract" is this:

I joined December 26th and before I could proceed (view matches) I had to joining, I elected to try for 1 month at a total of $33.95. I deleted the account December 28 as it wasn't what I was hoping for. I called the number listed asking to be prorated and they refused so I am out of the monies. Plus the majority of so called matches were not nothing in common just reading the profiles. Hate this site.

I signed up because I saw several women from my area in the intro list. I was pleased to see that OurTime wanted to know my preferences: female, nonsmoking, age 50-65, within 50 miles. OurTime gives an updated list of 11 people who are supposed to your preferences. They were at least all female (except the 2 guys who "favorited" me???). It was not unusual to find a smoker on the list, they were aged anywhere from 41 to 76, and were from up to 200 miles away. I guess so they could always list 11 people. I do not recommend OurTime as an online dating site.

Stay away from this site. They suck. No Customer Service. Very restrictive hours of communication. Ask for a refund. If they refuse go to your credit card company and dispute, and report fraud. Your account is hacked very quickly.

Last night I joined Our Time for $111, and I sent one message. I immediately knew this was the wrong thing for me. I don't want to date. I have a guy I see already. So as soon as I could, this morning called early.. I can not get my money back. As I see others have had this problem also. If I had bought something anywhere, could have gotten a refund. I am terribly disappointed in not only your site but also your service.

Joined end of November, 4-5 days into, account could not be accessed, customer NO-service suspected HACKING, reset my account and I used for another few days before it happened AGAIN. Customer NO-service said it was experiencing HACKING problems, to open another account with new info! If they're that vulnerable, WHY would I want another account? Requested a refund, prorated if they wanted to do that... I was denied, again said I should open another account. Asked to speak to supervisor, was told he was "busy" with something else. I signed up 11/22/16, my account unavailable majority of time until today 12/5/16. This is unacceptable business practice, then to DENY a refund! DO NOT USE THIS SERVICE, in my opinion the worst case of fraudulent business behavior and NO customer service once you've paid for it!

Cancellation policy - Join one day and canceled within 24 hours and they still charged my account. Then sent a message with a link to a cancellation site for OurTime. Did that, paid another fee, they charged my account, did nothing and only said that Our Time could not refund my fee. They said I had the account open too long, it was less than 24 hours. Total sham.

I have to update my previous review. The site had charged 111 dollars US to my PayPal act (3 months) when I thought I was just renewing for a month. There was no button to confirm what I was actually purchasing. I did succeed in contacting them (Peoplemedia, for those interested) by phone. The wait time was short and the agent was polite. He agreed to refund me 2 of the 3 months however he refused to refund the amount in full because I had sent one message. I replied that I'd just sent the message to a contact advising her that I was leaving the side, and had only used it for about a minute. I threatened to pursue them through PayPal.

Have not even seen the "free browsing" which is all I was interested in--to see what kind of people were on it. I set up an account and it would not let me upload a photo. It stopped there and didn't even ask me to join up or give a payment (which I was not planning to do anyway). Thank God I checked ratings and feedback on this GREAT Consumer Affairs site. Wow, www.OurTime.com is a giant scam obviously. I need to quickly delete my account in case they use it for advertising or try to bill me for something. Yikes!

I became a member on OurTime 11/12/16 for one month. When I looked at my bank statement they had charged my first 3 months. When I called the girl said it was my fault because I probably don't hit the 1 month button. So they would not refund my money. When I joined I did so because it said 50% off. Price was 14.98. I got charged 34.49 plus 3.99 plus 15.99. She that was the correct charge and would not refund my money. Very bad site. DO NOT JOIN.

This site continues to have problems--and yet I've been told on several occasions that they are working to improve the site. I requested a membership at one level and they up the level (without my consent) and charged me the higher fee. Emails from them indicated I had selected the higher level, and they could not make adjustments. However they have told me that they will refund my fee in total (especially after I told them that this constitutes "Bait & Switch" and is highly illegal).

I joined last week and had to contact company as they put the one month subscription through as several months instead of just one. I was very hesitant to join but thought it time to try to find a friend or companion to do things with. I started getting flirts and emails right away but noticed that they all wanted my email address immediately before even trying to contact me through the site. The pictures of the gentlemen were nice and seemed professionally done but it was the wording in the messages that showed me that they were not writing the way they should have been. The same wording was used and they explained that their subscription was up and they couldn't renew so they wanted me to email them so "we could get to know together better"!

This is a scam!! They have taken money out of my account without permission. I will be going to my bank and reporting fraud and speaking to an attorney about filing a class action suit. Having read reviews from others, I believe there is a case for this.

Luckily I only paid for one month. Company has a long disclaimer form and hard to see refund policy, but can point to the appropriate location to find the "no refund policy. Members are allowed to continue the use of the site through its full term." Why would anyone want to continue with fake pictures, men lying about their age? Daily connections offered by the company show the same men everyday which shows low participation on the dating site. OurTime is affiliated with Match.com and the same men show up on Our Time. Better quality of men are shown when one is ready to cancel subscription. I believe the company holds back the better quality of men before the membership expires to keep you as a subscriber. Not only is it the above two dating sites mentioned, but many others. Just realize "free membership" has a catch.

OurTime.com has automatic renewals on your subscription to their service and states they match you with appropriate subscribers. However, like many others who have reviewed them, they spike your inbox with profiles when your subscription is close to ending or cancelled as a ploy to get you to renew. If you don't pay, you cannot contact anyone on the site. Once I renewed, they started sending profiles of people not even remotely close to my profile preferences...not close to the city I live in and as much as 25 years younger than the age range I stated as my preference.

As a newly divorced woman from a 33 year marriage, I was not looking for another lifetime mate but a friend, companion, or just someone to talk to. Girlfriends and family are great but sometimes you just want to be held or cuddled. Again not a sex partner just friend. Well as time went by I met several nice men, had some 1 and only dates, and some dated several times. When I had responses I didn't care for and blocked those were respected. And the 2 names I turned in were handled immediately.

I joined OurTime.com a year ago. After a short period of time I realized that some of the "potentials" didn't actually exist and 2 of them insulted me. My prescription was for 60 days and on my account page I said NO to automatic renewal (I have a copy of this page which includes payment history). Since my subscription ended after 60 days I thought that was that. However, I found out that every 3 months OurTime was charging me 69.00 for renewal even though it clearly indicated I said 'no' to automatic renewal. The reason I missed them is because I shop at a store with a similar name. I believe they charge your account every 3 months in the hopes that you will overlook it. Reading the many, many complaints about OurTime has me wondering why they are still in business. I told OurTime at their site customer service that I wanted a full refund but of course never heard back.

Without authorization, they charged my credit card $98.84. I confirmed with them my account to be closed 6 months ago. It caused my credit card to overdraft. **, I can barely make ends meet and then they ruin my credit. DO NOT USE THIS SITE. TERRIBLE, not trustworthy. Never went on one date. They are idiots!!!

I signed up for one month for $14. They charged me $60 plus $3 plus $18. This is SCAM. Please they are trying to confuse you. They only left a button of upgrade to click in order to continue. After they said the charged will be automatic if you don't cancel it. Authorities should get into this and get the money back to all the customer like me that were scammed.

If you have ANY problems you will never at any time be able to get anything other than a recording saying that someone will call you back. Trust me, it never happens regardless of the amount of calls that you make. Your card that you use to join will be charged even when you have chosen not to renew. Again, trying to reach someone to talk to is literally impossible. I would never recommend this site to anyone!

After five years of staying away from the dating scene I decided to give this site a try. Big mistake!! Almost immediately after I joined the Gmail account that I created only for that site was overflowing with junk mail. Two days after joining my profile was hacked… It took me three hours to fix my profile and to send apology messages to people who “I” had insulted or had stood up for dates (across the United States). This site is filled with profiles that more or less state 'my best friend found a girlfriend on this site so he is letting me use his membership. If you leave your email address I will send you my photo and profile.' Beware--that is a scam. All in all my experience on this site has been nightmarish. Do not under any circumstance join this site… not even for the free one month trial period.

Funny - when I first joined this online dating service, I saw so many warnings of scammers trolling for victims. After 6 months, I have begun to question if OurTime is actually the real scammer. Read my observations and form your own opinion. I have learned that I am not in control of my profile unless my subscription is paid up. How do I know that? I chose to allow my subscription to lapse as of Friday; on Monday, I updated my profile stating that I cannot respond to any messages while in lapse and also replacing the personal content in the about me profile by sharing my observations. And within just a couple of hours, the updates to my written profile had been deleted and not deleted by me! Something is rotten in the state of Denmark.

I've tried one of the other major dating sites in the past, but thought I'd try something different this time around. OurTime has been the worst experience ever!!! The majority of the profiles are fake so you don't feel comfortable corresponding with anyone. Most of the profile pics have been lifted from other social media site profiles and these people are unaware that their photos are being used. OurTime sends you fake messages saying that someone is interested in you in order to get you to join. You will receive matches that are nowhere close to what you say you're interested in. The profiles that are legit are of low quality and uneducated men that have a difficult time composing 2 sentences.

Site never worked from day 1 once I went to upload photos. Called them and they said 24 to 72 hours, to fix however there was no resolution. Received email stating they will rectify situation IF they can. Called them 4 times today and got hung up by them 3 times waiting for a supervisor and also Loren would not transfer me. The only way I can access this site, and I paid 93.99 for it, is if they send me an email that someone was interested and I clicked that link. Still when I went to upload photos, there comes the gray screen, a loading symbol but loading symbol never stopped and I could not utilize the site. I called my credit card company to cancel the transaction.

After nearly 1 year with OT, I prepared a summary of my experience. I stated that while there was some fun, my results were just frustrating. I said I would not be renewing. I twice added my cell # and within 24 twice my cell was removed. I then added my personal email and again this was removed overnight. Plus, my entire text profile was changed. It stated "I played football", I do not. I said "I want a woman who is ambitious". I want to file a BBB complaint but need additional information. Does anyone know an address beyond the ".com"? The site is at least disrespectful of right of senior who are trying to find and develop friendship.

Below is a response I got to a complaint about an overcharge where I was supposed to pay half price. The "ConnectMe" comment is really bad. "After reviewing your account, I was able to find out what are these charges for. First, the charge of $53.97 was for your 6 month subscription with the 50% discount. Secondly, for all new orders there is a processing fee of $3.99 as noted on the upgrade page. New orders do not just apply to new members. If an account was previously upgraded, the $3.99 processing fee would apply next time a payment was processed to an account that was being reactivated, an account where automatic renewal was stopped which caused the membership to expire, or an account where a payment declined which caused the membership to go into free status.

I signed up for 1 month but when I got my bill I've been charged $80.82 for 6 months plus 3.99. I canceled the account after I week. It's a SCAM. It's really sad because they are scamming older folks who are lonely.

Very bad experience. I have been on a few other sites before but this is the worst I have ever seen. The chat option is absolutely awful. If you put in more than five words and go into the second line it kicks you out of the site and you need to sign in again and it happens every time. The writing on the site is very small which is not very good for people our age that are now having more difficulties with our sight. Hardly any response. Paid my membership for four months and it turns out that it was an American site and I was charged exchanged on my money but they do not mention that they are American anywhere on the site. Wished I never joined and I guess it is a lesson learned. I should have checked the reviews before enrolling. Hope this helps other people to more careful going on these sites.

I signed up thinking this was legit. Then I Instant Messaged 12 gals that showed they were "online". NOT 1 response... so I know this is BS. They will send you fake "interested" messages to get you to join. DONT DO IT. It is bogus. I will be reporting to the BBB and canceling my subscription... but they got my $90 and that is all they care about.

This site is horrible. I have been on other dating sites but this one ranks the worst. Lots of messages sent to me when I was just looking and when I signed up no one answered any of my replies. And when I looked closed 5 to 6 of them had THE EXACT SAME WORDING ON THEIR PROFILE! Different pics, different cities, same wording, same everything else. Can you say SPAM? The mobile site isn't as bad with the advertisements overwhelming everything but geez... Everything is overwhelming. I canceled my membership one day in. I wish I could get my refund but I consider this a life lesson. Run away... Fast... Don't do it.

I too wish I had checked here before sending money to the OurTime dating website. Not one message I have received has been legitimate. Most claim their profiles have been hacked but offer no true info about themselves. How can a scam like this operate? I've seen OurTime included on several top 10 lists of dating sites for people over 50. I can only surmise that they in some way generated the lists. Shame on them for taking advantage of lonely people and making it impossible to hold them accountable for duping people and stealing their money.

Well so far my experience on this site seems to be like those described here by others, wish I had researched better. They offer you a free account set-up, but all you can do is create your own profile and do some limited searches. There is zero communication available until you pay. Prior to paying I was getting notices several times a day about messages and flirts, but now that I have paid I hardly get anything. I have replied to a few of the messages I got with zero responses - if they were so eager to communicate with me why no replies?

I was spammed twice on both places by the same guy who changed to male looking for female and was giving the same script to dozen of women. I tried to take the account back and got a lot of messages from upset women. The same pic was under several different names as apparently this guy was spamming dozens of account. Despite changing my password twice he still stole the account. I had to close the accounts and lost my money. It is a ripoff as the customer service cannot apparently keep this from happening even with changing passwords and talking to them.

I get lots of messages - the majority are from scammers. The men put in their profiles that they don't get on OurTime much and want to exchange email addresses. So, I block them when I read that. My other complaint is that it is advertised as a site for mature singles, over age 50. There are a lot of much younger men contacting me (assume scammer - block immediately without reading profiles). I have only been on the site a couple of weeks, but regret signing up for 6 months already. I am hoping to run across another "fool" like me who signed up thinking this is a legit site so it is not a total waste of my time and money.

I have a BIG PROBLEM!!! I opened my account yesterday, there was a picture of another woman about 30 years old with white shorts and a white top. I had over 73 messages of course. I wrote to OurTime and still have no response from them. I went into my account and changed all the pics back to my own and also had to change the About Me's since they were all different. Got an email saying that the pics had been approved. Went into my account this morning and again there is a pic of a different woman now with a brown shirt and brown curly hair.

The commercial is stating it is an online community and that is just what it is - not a dating site. False advertising leading people to believe it is a dating site. I feel they have controls on who contacts each other and how much contact is made. The interactions have been minimal as messages at times seem redundant in nature as well as similar responses. Individuals say they are from America but the writing is curiously missing typical syntax and pluralities of English language. Every time I cancel my subscription from automatic renewal I do not get any contact from any individuals. They ask you to spend more money to promote yourself with tokens, as well as a Connect Me feature. It is all falsehoods to get your money. Do not recommend this site to anyone. Someone should initiate a civil suit to stop them from scamming more individuals.

I debated on whether I was going to join this online dating site. I signed up about 4 weeks ago; however, did not become a member until last night. Once I joined I started reading all the messages I sent. There were 58 messages and they all said the same exact thing! It was something about I saw your profile and you are interesting to me. There were some guys who messaged me according to OurTime 3 times. However, all 3 message were exactly the same.

I became a member of this site because I am interested in older men. However, most of the older men are looking for younger women who have the bodies and mentality of a 20 year old. This site is very deceptive. Each time I unsubscribe I receive notices of contacts. However these are not real contacts at all. These are people who have viewed my profile. The site generates three flirts but say that these are messages, when they are actually canned bot responses to get you to resubscribe. Some of the men on the site show interest but when it comes to actually meeting, it never happens. This is because these profiles are likely created by OurTime staff. This site is a ripoff.

I created an online profile on OurTime at the end of March. So after getting a few flirts and messages in my inbox I decided to pay for a one month trial. The cost would be 29.96 plus a fee total would be 33.95. I decided to use a debit card that I can add as much money as I want instead of my bank atm card. I have used this debit card to shop at the NFL Shop, Harry & David and The MLB Network. I put more than enough money to cover the subscription but my card was declined. I tried it two more times and People Media OurTime's parent company said my card was no good. By the way People Media's # is 888-892-2065.

I was a paid member on this site for less than 3 weeks when I determined that it is devious in nature. I signed up the minimum 6 months for $90+tax. Two accounts/usernames changed dramatically and a third account is extremely suspicious. Account 1 changed profile pic and age from 62 to 73 in less than a week. Username and description remained the same. Account 2 changed from a ** man to a ** man in less than 2 weeks. Username and description remained the same AND the email sent to my inbox was EXACTLY the same text after the picture changed. Account 3 had a partially cropped photo but all 3 description sections matched my interests and hobbies with some of the wording in different order.

I canceled this account last year. I was just billed $89.00 dollars on my Discover card. This is a scam. I was not happy with this site. They have my Discover card and they just bill you? I do not have an extra $89.00 dollars to be taken out of my account automatically. I think it is very unfair to handle this in such a matter.

They advertise that this site is exclusively for the 50 & older but there are younger people looking for their sugar daddy or cougar. I believed their advertising stating that it's for mature people looking for a relationship. I complained to them asking for a refund and they told me that the site is open to everyone. This site is more expensive than the others but I expected better.

The chat function does not work, too many extras to purchase even after you pay the monthly fee. They broker the email, must go through them. You are forced to choose who you like and don't like to make any contact, except a wink.

I found myself sent to this site when it wasn't even what I was truly looking for. That was my first sign and I should have heeded that warning. I figured I would give it a shot anyway. Signed up for free trial period. Even more so than other sites, they pushed and pushed and pushed for a credit card. I was contacted by "people" that I later found out we're bots and not real people at all. When I decided to just try one month, the very first thing I did was turn OFF auto renewal. Wasn't easy. They made me jump through all kinds of hoops. In addition, when I thought I was done, there was one more very small button confirming I wanted to turn it off. It was so easy to miss that I bet 95% of people would. I didn't. I turned it off. I even took a screenshot of the fact that I turned it off. About 2 days after paying, I realized that the site was completely useless and I had no desire to waste my time with it. Never logged in again.

This site seems like a scam. The people who contacted me were bots, they didn't actually exist. It was not possible to get a refund, even though I am less than 30 days into my purchase. The search function is terrible. It is also very difficult to cancel your account.